Zip Scheduled Reports?

2019-03-19 Thread Thomas Miskiewicz
Hi there, we want to schedule reports in ARS. Is there a setting that would tell ARS to zip the report? Thank you Thomas -- ARSList mailing list ARSList@arslist.org https://mailman.rrr.se/cgi/listinfo/arslist

Re: Can we schedule AR Reports & send it to third party via web service?

2017-06-13 Thread Abhi$hek
Names of the field. Below is a sample query in SQL that I wrote. Once you > know the underlying table structure you should be able to construct a lot > of complex queries/reports not possible within the Application UI. > > -- List of Open Tasks for Changes in "Scheduled" or

Re: Can we schedule AR Reports & send it to third party via web service?

2017-06-13 Thread Sivarama Velicheti
would be the DB names and not the Label Names of the field. Below is a sample query in SQL that I wrote. Once you know the underlying table structure you should be able to construct a lot of complex queries/reports not possible within the Application UI. -- List of Open Tasks for Changes in

Re: Can we schedule AR Reports & send it to third party via web service?

2017-06-13 Thread Abhi$hek
the entries > returned restriction, is that I build SQL queries which retrieve the data > directly from AR database. I usually run the queries ad-hoc and provide the > reports as needed. For the scheduled reports I usually have the script > configured in the SQL server to send out reports a

Re: Can we schedule AR Reports & send it to third party via web service?

2017-06-13 Thread Sivarama Velicheti
Abhishek, The easiest method that I usually follow to go around the entries returned restriction, is that I build SQL queries which retrieve the data directly from AR database. I usually run the queries ad-hoc and provide the reports as needed. For the scheduled reports I usually have the

Re: Can we schedule AR Reports & send it to third party via web service?

2017-06-13 Thread Abhi$hek
r Android <https://aka.ms/ghei36> > > -- > *From:* Action Request System discussion list(ARSList) < > arslist@ARSLIST.ORG> on behalf of Abhishek Anand > *Sent:* Tuesday, June 13, 2017 4:27:17 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Can we schedule AR Reports &

Re: Can we schedule AR Reports & send it to third party via web service?

2017-06-13 Thread Kevin Shaffer
rslist@ARSLIST.ORG Subject: Can we schedule AR Reports & send it to third party via web service? Hi Experts, Can we schedule AR Reports & send it to third party via web service? As we are having the 2000 rows restrictions at server level so unable to achieve it via AR System Report console.

Can we schedule AR Reports & send it to third party via web service?

2017-06-13 Thread Abhishek Anand
Hi Experts, Can we schedule AR Reports & send it to third party via web service? As we are having the 2000 rows restrictions at server level so unable to achieve it via AR System Report console. Early response will be highly appreciated. Regards

Re: Can you see who is running reports?

2017-01-29 Thread SUBSCRIBE ARSLIST theReel
to see if I can identify the root. FYI - We are on 8.1 currently but moving to 9.1 soon. It was a long shot but I was hoping there was an audit form that recorded reports/searches in an easy way. Thanks Tony

Re: Can you see who is running reports?

2017-01-27 Thread Jarl Grøneng
meone was > running a 'bad' report from within Remedy. Is there any way to tell what > reports are being ran and by which users? > > Thanks > T > > > ___ > UNSUBSCRIBE or access ARSlist Archiv

Re: Can you see who is running reports?

2017-01-26 Thread Misi Mladoniczky
spect that someone was running a 'bad' report from within Remedy. Is there any way to tell what reports are being ran and by which users? Thanks T ___ UNSUBSCRIBE or access ARSlist Archives at ww

Re: Can you see who is running reports?

2017-01-26 Thread Bruce
;bad' report from within Remedy. Is there any way to tell what > reports are being ran and by which users? > > Thanks > T > > > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Can you see who is running reports?

2017-01-26 Thread theReel
Hi Guys, We had a few blips in performance today and I suspect that someone was running a 'bad' report from within Remedy. Is there any way to tell what reports are being ran and by which users?

Re: Rich text fields in reports

2016-12-28 Thread Tauf Chowdhury
t;>> ** >>> Ultimately this issue is what killed RTF usage in our homegrown Service >>> Desk form. We were able to handle everything except reporting. When people >>> created their own reports or if we created Crystal Reports (automatically >>> run with CRD) th

Re: Rich text fields in reports

2016-12-28 Thread Jason Miller
, Jason Miller wrote: > > ** > Ultimately this issue is what killed RTF usage in our homegrown Service > Desk form. We were able to handle everything except reporting. When people > created their own reports or if we created Crystal Reports (automatically > run with CRD) the HTML en

Re: Rich text fields in reports

2016-12-28 Thread Fawver, Dustin
on Request System discussion list(ARSList) on behalf of Tauf Chowdhury Sent: Wednesday, December 28, 2016 5:23 PM To: arslist@ARSLIST.ORG Subject: Re: Rich text fields in reports ** Wait a few more months until my team beta tests smart reporting in production and works out all the bugs ?? Sent from

Re: Rich text fields in reports

2016-12-28 Thread Tauf Chowdhury
We were able to handle everything except reporting. When people created > their own reports or if we created Crystal Reports (automatically run with > CRD) the HTML encoding was in the details field. Fixing messed up reports was > more important than having inline images and text formatting.

Re: Rich text fields in reports

2016-12-28 Thread Jason Miller
Ultimately this issue is what killed RTF usage in our homegrown Service Desk form. We were able to handle everything except reporting. When people created their own reports or if we created Crystal Reports (automatically run with CRD) the HTML encoding was in the details field. Fixing messed up

Rich text fields in reports

2016-12-28 Thread Fawver, Dustin
make it work to where the HTML content is nicely formatted on the report. In case this matters, we don't have a Crystal Reports or a Business Objects server to which to send a report. I don't have Smart Reporting available either as we're not running ITSM. Do you think I need to c

Restrict Users To Reports

2016-05-12 Thread Dinesh Kumar
/Run reports but not other tickets. Please let me know if you require any other information. Thanks, Dinesh Kumar. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have

Re: How to identify the last modified/last run date for the AR/Web Reports in remedy 8.1?

2016-05-10 Thread Misi Mladoniczky
Hi, There is the API-logs, but I think it will be more trouble that way. Wy are you afraid to add these customizations? It changes nothing in the system, it just adds small functionality to the side. This is what the AR System is built to do, and it does it very good. Best Regards - Misi

Re: How to identify the last modified/last run date for the AR/Web Reports in remedy 8.1?

2016-05-10 Thread Abhishek Anand
Is there any option without the customization.please suggest? ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: How to identify the last modified/last run date for the AR/Web Reports in remedy 8.1?

2016-05-09 Thread Misi Mladoniczky
ur Remedy logs. Find these products, and many free tools and utilities, at http://rrr.se. > ** Hi Expert, Please suggest on how to identify that when the AR/Web > report last run in remedy? As we are having huge amount of reports & most of > then are unused for long. So we require

How to identify the last modified/last run date for the AR/Web Reports in remedy 8.1?

2016-05-09 Thread Abhishek Anand
** Hi Expert, Please suggest on how to identify that when the AR/Web report last run in remedy? As we are having huge amount of reports & most of then are unused for long. So we require to identify the method to fetch out the long unused reports. Early response will be highly appreci

Re: Reports cutting off at 2000 records

2015-02-22 Thread Ravindrakumar Rodge
;> ** >> >> I've got a dilemma that I'm hoping you experts can help me with. Have a >> development system with version 8.1.01. I'm trying to pull company >> records and have tried both from AR User and from MidTier. I can pull >> 2412 records from b

Re: Reports cutting off at 2000 records

2015-02-22 Thread Ravindrakumar Rodge
ecords from both but when I make a report on the web it is only > showing 2000 records. (Report from User tool reports on all 5000) I went > into the System Admin console and found that under the Configuration tab > the "*Max Entries Returned By GetList*" was set to 2000. I have ch

Re: Reports cutting off at 2000 records

2015-02-20 Thread Sinclair, Keith
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brukeste G Sent: Friday, February 20, 2015 11:38 AM To: arslist@ARSLIST.ORG Subject: Re: Reports cutting off at 2000 records ** Checked user properties? On Feb 20, 2015, at 9:29 AM, Terri Lockwood mailto:teresa.lockw...@sungard.com>> wrote: ** Tha

Re: Reports cutting off at 2000 records

2015-02-20 Thread Brukeste G
51 • > teresa.lockw...@sungard.com > > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith > Sent: Friday, February 20, 2015 12:01 PM > To: arslist@ARSLIST.ORG > Subject: Re: Reports cutting off at 2000 records &

Re: Reports cutting off at 2000 records

2015-02-20 Thread Terri Lockwood
rslist@ARSLIST.ORG] On Behalf Of Sinclair, Keith Sent: Friday, February 20, 2015 12:01 PM To: arslist@ARSLIST.ORG Subject: Re: Reports cutting off at 2000 records ** In regards to your post and my earlier response to Terri, looks like I only nailed two out of the three lines, with missing th

Re: Reports cutting off at 2000 records

2015-02-20 Thread Sinclair, Keith
: Friday, February 20, 2015 10:47 AM To: arslist@ARSLIST.ORG Subject: Re: Reports cutting off at 2000 records ** Terri, You will find the last response on this communities thread most enlightening https://communities.bmc.com/message/313995#313995 On Fri, Feb 20, 2015 at 9:38 AM, Terri Lockwood

Re: Reports cutting off at 2000 records

2015-02-20 Thread LJ LongWing
pment system with version 8.1.01. I’m trying to pull company > records and have tried both from AR User and from MidTier. I can pull > 2412 records from both but when I make a report on the web it is only > showing 2000 records. (Report from User tool reports on all 5000) I went > into

Re: Reports cutting off at 2000 records

2015-02-20 Thread Sinclair, Keith
restart, including mid-tier. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Terri Lockwood Sent: Friday, February 20, 2015 10:39 AM To: arslist@ARSLIST.ORG Subject: Reports cutting off at 2000 records ** I've got a dilemma that I'm

Reports cutting off at 2000 records

2015-02-20 Thread Terri Lockwood
ly showing 2000 records. (Report from User tool reports on all 5000) I went into the System Admin console and found that under the Configuration tab the "Max Entries Returned By GetList" was set to 2000. I have changed it to 5000 and saved it. I cleared both browser and server cac

OT:CR Server and Reports Question

2015-02-18 Thread Patrick Zandi
Moving an older 32bit version (odbc 32bit) to a new server (64/32bit) CR Server 2011 If I create a report in CR Desktop/Designer, and put on server everything works fine. Need to Move the CR Server .RPT and modify its connection. keeping the fields as they are in place. and no the customer does

Re: Crystal reports setup in remedy

2015-02-16 Thread LJ LongWing
n Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of GBGupta > Sent: Thursday, February 12, 2015 11:09 PM > To: arslist@ARSLIST.ORG > Subject: Crystal reports setup in remedy > > " > X-Mailer: iPhone Mail (11D167) > > Hi, wondering i

Re: Crystal reports setup in remedy

2015-02-16 Thread Lee Cullom
on Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of GBGupta Sent: Thursday, February 12, 2015 11:09 PM To: arslist@ARSLIST.ORG Subject: Crystal reports setup in remedy " X-Mailer: iPhone Mail (11D167) Hi, wondering if I can integrate custom crystal report into

Crystal reports setup in remedy

2015-02-12 Thread GBGupta
" X-Mailer: iPhone Mail (11D167) Hi, wondering if I can integrate custom crystal report into Remedy 8.1? I want to add it to the Report form so I can schedule it or run adhoc like other out of the box crystal reports. Any help is highly appreciated! Sent from my i

Qualifier to extract duplicate/Original Incidents reports

2014-09-11 Thread rajesh
Hi All, I have a requirement wherein we want to extract report for the incidents (Original) which has number of Duplicates.I am aware that "Relationship" type creates it (Original or /Duplicate Of). I am not getting what field/Qualification i should use to extract for the incidents which has n

Re: [EXTERNAL] Analytics report comes with partial data of two years period but while breaking the reports query for one year gives complete result. any idea ?

2014-07-17 Thread Stroud, Natalie K
t while breaking the reports query for one year gives complete result. any idea ? ** Hi Team, Analytics report comes with partial data of two years period but while breaking the reports query for one year gives complete result. any idea ? -harry _ARSlist: "Where the Answers Are" a

Analytics report comes with partial data of two years period but while breaking the reports query for one year gives complete result. any idea ?

2014-07-17 Thread Harry
Hi Team, Analytics report comes with partial data of two years period but while breaking the reports query for one year gives complete result. any idea ? -harry ___ UNSUBSCRIBE or access ARSlist Archives at

Re: Crystal Reports on Remedy Mid-Tier

2014-04-24 Thread Hennigan, Sandra
The Mid-Tier & Crystal Reports are on the same server. Thank you, Sandra Hennigan Remedy Developer -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Sent: Wednesday, April 23, 2014 5:48 PM To: arslist@ARSLIST

FIXED RE: Crystal Reports on Remedy Mid-Tier

2014-04-24 Thread Hennigan, Sandra
-- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Zandi Sent: Wednesday, April 23, 2014 5:48 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports on Remedy Mid-Tier You installed the midtier. Client on the boe boxi server correct Sent from my iPhone

Re: Crystal Reports on Remedy Mid-Tier

2014-04-23 Thread Zandi
g > Integration completed - I can schedule and send CR reports using ODBC & > Remedy data. > > What I cannot do - have a Crystal Report run from the Remedy Mid-tier. This > error is displayed. > > Failed to process the request!! > All of your system's 0 Con

Crystal Reports on Remedy Mid-Tier

2014-04-23 Thread Hennigan, Sandra
Crystal Report server installed and functioning; 5 Named User licenses Mid-Tier 8.1.01 SP1 installed and functioning Integration completed - I can schedule and send CR reports using ODBC & Remedy data. What I cannot do - have a Crystal Report run from the Remedy Mid-tier. This erro

anyone using Crystal Reports 2008 server with ITSM?

2014-03-31 Thread James
we use Business Object as our reporting server for ITSM 7.03 I am looking for a solution to upgrading the original JAVA 1.4.2_04 has anyone done this? do you have instructions or a white paper. we are moving to 8.1 by the end of the year, until then we are on ARS 7.0.01 patch 12 and ITSM 7.03 tha

Re: Business Analytics and Crystal Reports XI R2, SP3

2014-02-14 Thread Zandi
Boa as I refer to it is ok but it is the following Single request Emailed job by time if config properly Sharepoint load able to a site if configured That us pretty much it, It is fat and clunky somewhat - CR is web based reports, and they look nice-- issues with reports is easy just use

Business Analytics and Crystal Reports XI R2, SP3

2014-02-14 Thread Kathy Morris
Hi, AR System/ITSM 7.6.4 We are developing advanced reporting with lots of calculations. With Business Analytics, I like the way the web interface shows the reports and you can click the link and the incident/change ticket opens up. I just wish I could get this same functionality to work

Business Objects 11 (BOXI) Login ID format when running BMC Analytics reports in multi-tenancy mode.

2013-11-19 Thread tboot...@objectpath.com
Analytics (actually BOXI) and trying to run Analytics reports.  However, I do not get any data in any of the Analytics reports, even though my connection to the ITSM universe is valid and I am connecting to the underlying SQL database.  I am logging into BOXI as "firstname.lastname&q

Re: v8.1 Mid-Tier - Getting Crystal reports to work from Active Link button

2013-11-06 Thread Patrick Zandi
working with support on > almost a daily basis. > > We are to a final stage, but stuck there. > > Created a new test crystal report so it wasn't one that pre-existed in our > system. > We do have a pre-existing crystal report server that runs 200 scheduled >

v8.1 Mid-Tier - Getting Crystal reports to work from Active Link button

2013-11-06 Thread Susan Palmer
duled reports daily. We have production mid-tiers for Remedy user. We installed mid-tier on the crystal report server to get the crystal viewer files on the same server as crystal reports server. This midtier is not utilized for Remedy users. We have done configurations over and over and over

Re: [EXTERNAL] BIRT Reports and Layout (Orientation)

2013-10-28 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
PM To: arslist@ARSLIST.ORG Subject: Re: [EXTERNAL] BIRT Reports and Layout (Orientation) ** Hey Lisa - If there is a way you can pass a report parameter, this article <http://www.birt-exchange.org/forum/index.php?/topic/21759-landscape-or- portrait-orientation-report-parameter/> from th

Re: BIRT Reports and Layout (Orientation)

2013-10-28 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Well that's just depressing -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kumar, Amit (Remedy-Dev Studio R&D) Sent: Friday, October 25, 2013 12:18 AM To: arslist@ARSLIST.ORG Subject: Re: BIRT Reports a

Re: BIRT Reports and Layout (Orientation)

2013-10-25 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
7:24 PM To: arslist@ARSLIST.ORG Subject: Re: BIRT Reports and Layout (Orientation) ** Have you tried changing the 'Layout preference' in the Properties? I was having an issue getting the results I was looking for until I found the Properties. In my BIRT designer it is a button in the

Re: BIRT Reports and Layout (Orientation)

2013-10-24 Thread
(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: 25 October 2013 01:09 To: arslist@ARSLIST.ORG Subject: Re: BIRT Reports and Layout (Orientation) That's what I think. I think it goes beyond the browser (because I set it at landscap

Re: BIRT Reports and Layout (Orientation)

2013-10-24 Thread Jason Miller
r (because I set > it at landscape and didn't work) and it's at the printer level. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Bruce > Sent: Thursday, October 24, 2013 3:37 PM > To: ars

Re: [EXTERNAL] BIRT Reports and Layout (Orientation)

2013-10-24 Thread Stroud, Natalie K
nt: Thursday, October 24, 2013 1:23 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] BIRT Reports and Layout (Orientation) ** Hello! Any BIRT gurus out there? I have my report set up as landscape on the MasterPage (and everywhere else I can find), but when I try to print my report in MidTier (via IE) i

Re: BIRT Reports and Layout (Orientation)

2013-10-24 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
day, October 24, 2013 3:37 PM To: arslist@ARSLIST.ORG Subject: Re: BIRT Reports and Layout (Orientation) ** Lisa, Here is a link of some resources, but I can't find anything that indicates a page layout not displaying on the web page properly. I am wondering if it is related to the browse

Re: BIRT Reports and Layout (Orientation)

2013-10-24 Thread Bruce
Lisa, Here is a link of some resources, but I can't find anything that indicates a page layout not displaying on the web page properly. I am wondering if it is related to the browser and not the report itself?? http://wiki.eclipse.org/Category:BIRT I will see what else I can find. Bruce On T

Re: BIRT Reports and Layout (Orientation)

2013-10-24 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Just an update to this, all other objects seem to understand that it should be in landscape (when I save it as a PDF or Word Doc). -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Thursday, October 24, 2013 3:23 PM To: arslist@ARSLIST.ORG Subject: BIRT Reports

BIRT Reports and Layout (Orientation)

2013-10-24 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Hello! Any BIRT gurus out there? I have my report set up as landscape on the MasterPage (and everywhere else I can find), but when I try to print my report in MidTier (via IE) it's Portrait. The only way I can force to landscape is doing it through the printer settings when the printer option

R: Re: Old Reports Remedy 7,1 not work on Remedy 7.6

2013-10-24 Thread team.rem...@libero.it
select all'! Incredible! bugs? >Messaggio originale >Da: sandra.henni...@usdoj.gov >Data: 24-ott-2013 13.32 >A: >Ogg: Re: Old Reports Remedy 7,1 not work on Remedy 7.6 > >Pietro, > >Go to the "Report" form and check the report's details on the form,

Re: Old Reports Remedy 7,1 not work on Remedy 7.6

2013-10-24 Thread Hennigan, Sandra
l Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of team.rem...@libero.it Sent: Thursday, October 24, 2013 7:21 AM To: arslist@ARSLIST.ORG Subject: Old Reports Remedy 7,1 not work on Remedy 7.6 Hi folks, after upgrating the remedy environ

Old Reports Remedy 7,1 not work on Remedy 7.6

2013-10-24 Thread team.rem...@libero.it
Hi folks, after upgrating the remedy environment 7,1 in Remedy 7,6 , when i try to execute , the old report migrated, in 'Report Creatort', it doesn't work ! the system is not able to read data from owner form ! Can you help me ? Thanks in advance. Pietro _

Re: License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

2013-10-10 Thread patrick zandi
u, Oct 10, 2013 at 3:25 PM, LJ LongWing wrote: > >> ** >> having recently looked into this, yes, you are correct. Without Premium, >> your users will be able to log into BOXI server, create, run, schedule, etc >> reports, but will not be able to utilize the BOXI serve

Re: License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

2013-10-10 Thread tboot...@objectpath.com
n, schedule, etc reports, but will not be able to utilize the BOXI server to run Crystal reports out of Mid-Tier On Thu, Oct 10, 2013 at 1:22 PM, tboot...@objectpath.com <tboot...@objectpath.com> wrote: ** Hello again:   I had a quick question that I am hoping someone will confirm for me.  

Re: License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

2013-10-10 Thread patrick zandi
orrect. Without Premium, > your users will be able to log into BOXI server, create, run, schedule, etc > reports, but will not be able to utilize the BOXI server to run Crystal > reports out of Mid-Tier > > > On Thu, Oct 10, 2013 at 1:22 PM, tboot...@objectpath.com < >

Re: License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

2013-10-10 Thread LJ LongWing
having recently looked into this, yes, you are correct. Without Premium, your users will be able to log into BOXI server, create, run, schedule, etc reports, but will not be able to utilize the BOXI server to run Crystal reports out of Mid-Tier On Thu, Oct 10, 2013 at 1:22 PM, tboot

License type in Analytics to view ITSM Crystal Reports via ARSystem Midtier

2013-10-10 Thread tboot...@objectpath.com
author Web Intelligence content, but may not use other content types such as viewing Crystal Reports.  Premium users may use all the capabilities of the BusinessObjects Enterprise Premium suite, including viewing of any BusinessObjects document types including viewing Crystal Reports from the BMC

Re: Crystal Reports - AR System ODBC Database Connection

2013-09-20 Thread Terry Bootsma
Hi Elyse: I think you may be out of luck, but I'll let the others chime in here. BTW, you can configure your Crystal Reports (in V11 anyway) to dynamically pull the ODBC settings from the ODBC connection instead of embedding them in each Crystal report. That way, they are not "hard

Crystal Reports - AR System ODBC Database Connection

2013-09-20 Thread Elyse Bond
Hi, We are wondering if there is any way to change the database connection in bulk on Crystal reports that use the AR System ODBC driver. I know we can go into the CMC application and change the connection for all reports there, but it doesn't seem to accept the settings for the ODBC d

Re: Crystal Reports - Why doesn't mine work?

2013-08-02 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, August 01, 2013 7:36 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? ** I just looked at a 7.6.04 ITSM system and it has two reports called "CI Ticket". One Crystal and on Web. I wonder if you

Re: Crystal Reports - Why doesn't mine work?

2013-08-01 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
LIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? ** Running a Crystal Report in MT requires Crystal Server. The User Tool installs and uses the CR libraries needed to display a Crystal Report. A web browser cannot natively run a CR and needs Crystal Server to render the report. Jas

Re: Crystal Reports - Why doesn't mine work?

2013-08-01 Thread Jason Miller
> [9260] Report location is missing from report settings configuration > page. Please see your administrator." > > Stuart when you said " As long as the .rpt report is defined correctly > in Remedy and has appropriate w/f flow to trigger it and provide it the > data the

Re: Crystal Reports - Why doesn't mine work?

2013-08-01 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
e. Please see your administrator." Stuart when you said " As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and di

Re: Crystal Reports - Why doesn't mine work?

2013-08-01 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
t) [mailto:arslist@ARSLIST.ORG] On Behalf Of Schon, Stuart Sent: Wednesday, July 31, 2013 7:37 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it th

Re: Crystal Reports - Why doesn't mine work?

2013-08-01 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Thanks Patrick! I believe I have CR Developer on my PC. We do have Crystal Reports server, but are not using it right now (long story). But I was pretty sure that I could still create a report using CR Developer, create a .rpt file and invoke it using work flow (just like they do using the

Re: Crystal Reports - Why doesn't mine work?

2013-08-01 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
31, 2013 7:37 PM To: arslist@ARSLIST.ORG Subject: Re: Crystal Reports - Why doesn't mine work? As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will

Re: Crystal Reports - Why doesn't mine work?

2013-07-31 Thread Schon, Stuart
As long as the .rpt report is defined correctly in Remedy and has appropriate w/f flow to trigger it and provide it the data then you do not need to have Crystal Reports Server. Remedy itself will handle the invocation and display. Have you checked that the report works external to Remedy using

Re: Crystal Reports - Why doesn't mine work?

2013-07-31 Thread Patrick Zandi
Lisa if you have Crystal reports server on your PC then your midtier can use it you just need to install a midtier portion on your Crystal reports server and it will show, However I have a sneaking suspicion that you actually have Chris or reports developer on your PC and not Krista reports

Re: Crystal Reports - Why doesn't mine work?

2013-07-31 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
Why do I ALWAYS break the cardinal rule? ARS 7.6.04 SP2 Server: SQL -Original Message- From: Kemes, Lisa A DLA CTR INFORMATION OPERATIONS Sent: Wednesday, July 31, 2013 3:17 PM To: arslist@ARSLIST.ORG Subject: Crystal Reports - Why doesn't mine work? In Asset Management, I see th

Crystal Reports - Why doesn't mine work?

2013-07-31 Thread Kemes, Lisa A DLA CTR INFORMATION OPERATIONS
ssing from report settings configuration page. Please see your administrator." We do not have a Crystal Report server set up but I do have Crystal Reports installed on my PC so I can create the rpt files. (Crystal Reports XI). I even took the AST_CI.rpt file and updated it with my in

Re: Automating 500 Crystal Reports from Remedy in 1 hr-recent exper.

2013-06-02 Thread Alan Truelove
My task at Telesis ended, I am lined up for Remedy slot with State of Md., but just in case, if you hear of anything... etc etc Glad to report my Remedy API module is working perfectly grinding out & emailing  420 Crystal Reports every week and month...thanks again for your encouraging comm

Re: Automating 500 Crystal Reports from Remedy in 1 hr-recent exper.

2013-03-20 Thread Longwing, Lj
eal but I wrote a V B/CrystalReports package that > accessed the Remedy database directly thru API, and generated 6 kinds of > reports x 70 addressees in 1 hr.. The method recommend 'by others' was to > use IMacros/VBscript and emulate keystrokes (notoriously fragile) within > the Re

Automating 500 Crystal Reports from Remedy in 1 hr-recent exper.

2013-03-20 Thread Alan Truelove
Maybe not a big deal but I wrote a V B/CrystalReports package that accessed the Remedy database directly thru API, and generated 6 kinds of reports x 70 addressees in 1 hr.. The method recommend 'by others' was to use  IMacros/VBscript and emulate keystrokes (notoriously fragile)

Re: Web Reports not working

2013-03-12 Thread Abhijit Hendre
) > > Mark > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of John Baker > Sent: Monday, March 11, 2013 1:37 PM > To: arslist@ARSLIST.ORG > Subject: Web Reports not working > > Mark >

Re: [EXTERNAL] Web Reports not working

2013-03-12 Thread Misi Mladoniczky
Your link does seem to work. > > Now, if I can dig out from under the 42 Analytics reports I need to work on, > I'll have to set up 2.5.1! > > Thanks for the info, > > Natalie Stroud > SAIC @ Sandia National Laboratories > ARS-ITSM Reporting Specialist > Albuquerqu

Re: [EXTERNAL] Web Reports not working

2013-03-11 Thread Stroud, Natalie K
rate, by poking around on the Eclipse website, I found an area where they have archive downloads for BIRT, but BIRT 2.5.1 wasn't available there. Your link does seem to work. Now, if I can dig out from under the 42 Analytics reports I need to work on, I'll have to set up 2.5.1! Than

Re: [EXTERNAL] Web Reports not working

2013-03-11 Thread Easter, David
While there are no specific plans to update the internal technology used for web reporting at this time, if it is found that a new capability within web reports that is of value to AR System customers requires such an upgrade, it would be considered. Note that it is not that 2.5.1 "shoul

Web Reports not working

2013-03-11 Thread John Baker
Sounds like you need to look on the reporting server; some webservice failed and the root cause is lurking in some log file. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have

Re: Web Reports not working

2013-03-11 Thread Brittain, Mark
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of John Baker Sent: Monday, March 11, 2013 1:37 PM To: arslist@ARSLIST.ORG Subject: Web Reports not working Mark Sounds like you have a java stack trace in the file. Why not post the

Web Reports not working

2013-03-11 Thread John Baker
Mark Sounds like you have a java stack trace in the file. Why not post the contents of the file, or the first ten lines of the stack trace? John ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the

Re: [EXTERNAL] Web Reports not working

2013-03-11 Thread Stroud, Natalie K
ows 2003 - SQL Server 2008 From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Brittain, Mark Sent: Monday, March 11, 2013 11:03 AM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Web Reports not working ** Hi All, Last week we applied the 7.6.04 SP3 2013010

Web Reports not working

2013-03-11 Thread Brittain, Mark
Hi All, Last week we applied the 7.6.04 SP3 201301041509 Hotfix to the mid-tier and now web reports don't work. When running a report and downloading to Excel, the actual file contains a bunch of error that start with a org.eclipse.birt.report.service. If I run report to the screen that

Re: ITSM Web reports with parameters

2013-03-04 Thread Easter, David
There's also this one: https://communities.bmc.com/communities/thread/51218 It contains info both about the enhancement in 7.6.04 SP2 that enables generating reports for an entered range of dates as well as reference to the white paper than enables you to modify ITSM reports using an ext

Re: ITSM Web reports with parameters

2013-03-04 Thread Lisa Kemes
This may help: https://communities.bmc.com/communities/message/182969 On Mon, Mar 4, 2013 at 1:45 AM, syed Ziyan wrote: > ** Hi All, > > We have a requirement to create a web report with parameters prompt. While > executing the re

ITSM Web reports with parameters

2013-03-03 Thread syed Ziyan
Hi All, We have a requirement to create a web report with parameters prompt. While executing the report User will be asked to provide start date and end date as parameter. We are using ITSM 7.6.04. We need extract Incident report during a given time range. Please suggest if you have any idea on t

Re: Using a BIRT Editor to Create or Modify Web Reports

2012-12-05 Thread Raj
clipse BIRT Designer Version 2.5.1.v20090903 Build <2.5.1.v20090922-0630> Ran the report from the report consoles and both the reports works just fine. Hope this helps. Regards, Raj ___ UNSUBSCRIBE or access A

Re: [EXTERNAL] Re: Using a BIRT Editor to Create or Modify Web Reports

2012-12-04 Thread David Ferguson
s and older, legacy BI tools. http://www.yurbi.com/solutions/bmc-itsm-remedy/ For the custom app you mention, Yurbi Community is free for 1 data source, so you could have 2 users use Yurbi to build an unlimited number of reports and dashboards and share up to 5 of those for absolutely

Re: [EXTERNAL] Re: Using a BIRT Editor to Create or Modify Web Reports

2012-12-04 Thread Elry
Analytics comes with the ITSM universe by default. If you > wanted to run reports that pull info from both ITSM and a custom Remedy > app, you’d need to customize the ITSM universe to include your custom > apps. If you truly didn’t need ITSM data for reports, then I expect you’d &g

Re: [EXTERNAL] Re: Using a BIRT Editor to Create or Modify Web Reports

2012-12-04 Thread Stroud, Natalie K
Analytics is a separate product – and I’ll warn you, the licensing is a bit pricy. Analytics comes with the ITSM universe by default. If you wanted to run reports that pull info from both ITSM and a custom Remedy app, you’d need to customize the ITSM universe to include your custom apps. If

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