It is pretty obvious from the
things being said the past couple days that CT is all about the $$$ and not
about customer service one bit. Cut your losses and move EVERYTHING to
HostMySite, they are top notch.
I just need to balance out some of the bashing that's going on here.
I host a couple
not like negative comments!
FWIW, I have had a few dedicated boxes hosted at CT, and have never
had a problem with their service and support.. the value for money
compared to what other hosts offer is astounding.
~|
Logware
Amen!
-Original Message-
From: Adrian Lynch [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 7:50 PM
To: CF-Talk
Subject: RE: CrystalTech does not like negative comments!
if you're listening, can I get an Amen?! :OD
Ade
: Thursday, March 31, 2005 8:02 PM
To: CF-Talk
Subject: Re: Re[2]: CrystalTech does not like negative comments!
No, you can't do that at CrystalTech... they make heavy use of
security sandboxing.
~|
Logware (www.logware.us
I've only got 8 sites there (for about a year), but I have had
absolutely no problems to date.
(Small mostly static sites.)
Jerry Johnson
Web Developer
Dolan Media Company
~|
Logware (www.logware.us): a new and convenient
This one time CT came to my house and kicked my dog!
(I think we've beaten this thread to death now.)
-Adam
On Apr 1, 2005 9:50 AM, jerry johnson [EMAIL PROTECTED] wrote:
I've only got 8 sites there (for about a year), but I have had
absolutely no problems to date.
(Small mostly static
-Original Message-
From: Connie DeCinko [mailto:[EMAIL PROTECTED]
Sent: Friday, April 01, 2005 9:33 AM
To: CF-Talk
Subject: RE: Re[2]: CrystalTech does not like negative comments!
Bull! They did it, it was happening and it drove me nuts trying to figure
out why my database
On Apr 1, 2005 6:28 AM, Connie DeCinko [EMAIL PROTECTED] wrote:
At what point does it become feasible to go dedicated, considering you have
to purchase your own software, etc.? Hosting 5 sites? 10? 25?
Boy is that ever a can o' worms! There is no straight, always-right
answer. You would have
To: CF-Talk
Subject: RE: CrystalTech does not like negative comments!
Thats great and all Micha until you become one of the unhappy
customers, they should care about EVERY customer not about how many
customers they have.
I'm sure they are an ok host but through what I have read and what
actions
3:07 AM
To: CF-Talk cf-talk@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
There is a reason why companies have support contracts, SLA's, and the
result of this is that you get not as much service and support unless
you sign an additional contract. This enables people
If you do not understand one single part of my arguments, then this
discussion clearly has no ending. I think my arguments are very clear
and widely used in commercial organizations.
Micha Schopman
Project Manager
Modern Media, Databankweg 12 M, 3821 AL Amersfoort
Tel 033-4535377, Fax
...
From: Micha Schopman [EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 3:51 AM
To: CF-Talk cf-talk@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
If you do not understand one single part of my arguments, then this
discussion clearly has no ending. I
, March 31, 2005 3:51 AM
To: CF-Talk cf-talk@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
If you do not understand one single part of my arguments, then this
discussion clearly has no ending. I think my arguments are very clear
and widely used in commercial
To: CF-Talk cf-talk@houseoffusion.com
Subject: Re: CrystalTech does not like negative comments!
This debate has been hashed not just in ISP's but also online games,
point and case is this. Its a company that has an enormous customer
base, now whether you or I end up getting the shortest straw
On Thu, 31 Mar 2005 05:02:42 -0500, dave [EMAIL PROTECTED] wrote:
Very true Scott and I can agree with most everything you say. My thing with
Micha is that he assumes that everyone clients spend 200k+ on their websites
and in which case sure they can afford to go for the extra service. But
There is a big difference between spending 200.000+ and 200 per year
Dave.
If you say suppliers of web development services got a bad name because
CT cannot give them the service they require for that amount of money, I
say too bad, they asked for it (if you meant it that way). Leave it up
to
[snip]
Don't expect a Mercedes if you paid for a Ford, that's all I am trying
Hey i own a fordand in Australia it ended up costing just as much
as Mercedes...hmmm..XR8lets not fight about cars...
hehe
but amen Micha, hit the nail right on the head as they say... boys got
skills, i'll
The fact that they delete negative posts about their business shows that
they're not idiots. The test is whether or not they act on those
problems.
I got a telephone call from Crystal Tech last night. They were asking
if I was satisfied with their services and if I had any ideas what
they could
AND
complete. I am sick and tired of the argument that just because you pay a
low amount that means it's ok to screw up.
-Original Message-
From: Micha Schopman [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 30, 2005 11:56 PM
To: CF-Talk
Subject: RE: CrystalTech does not like negative
On Thu, 31 Mar 2005 07:58:16 -0700, Connie DeCinko [EMAIL PROTECTED] wrote:
Since when does the price level mean you have to put up with crappy service?
Since forever, I think.
Hey, can I make a suggestion? CF-COMMUNITY.
--
--mattRobertson--
Janitor, MSB Web Systems
mysecretbase.com
Just because your Big Mac is 99 cents, is it ok
if they drop a few on the floor or leave of the
pickles once in awhile?
Sure, as long as they don't give them to me, and I don't like pickles anyway
g.
cfset variables.could_resist = false
See, it's on topic ;)
-J
I disagree. No matter what the price paid, no one should have to deal with
lousy service.
-Original Message-
From: Matt Robertson [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 8:30 AM
To: CF-Talk
Subject: Re: CrystalTech does not like negative comments!
On Thu, 31 Mar 2005
On Thu, 31 Mar 2005 08:42:19 -0700, Connie DeCinko [EMAIL PROTECTED] wrote:
I disagree. No matter what the price paid, no one should have to deal with
lousy service.
then why wouldn't everybody pay the cheapest price available?
Sorry...but you get what you pay for is definitely true. Always
of your car on a Monday afternoon (g)!
Sucks, doesn't it?
--Ferg
-Original Message-
From: Charlie Griefer [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 10:02 AM
To: CF-Talk
Subject: Re: CrystalTech does not like negative comments!
On Thu, 31 Mar 2005 08:42:19 -0700, Connie
and diligent with them.
Anyways, back to the shopping cart..
From: Ken Ferguson [EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 11:34 AM
To: CF-Talk cf-talk@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
Connie IS right though
(c p'd from their site) Unparalleled ColdFusionMX
Hosting, if it's Unparalleled then it better be good.
or very, very bad. I'm not commenting on the quality of anyone's
hosting, just on the ambiguity of the word choice.
Dave Watts, CTO, Fig Leaf Software
http://www.figleaf.com/
Fig
In a perfect utopia were the world is free of wars and Osama Bin Laden
is simply a cooky tailor from the outskirts of Middle East Village,
President Bush is a scholar and aliens, when landing on earth choose
America because of its passive society who choose not to use guns at
all - maybe just
: dave [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 2:11 PM
To: CF-Talk
Subject: RE: CrystalTech does not like negative comments!
Connie, IMO, you have every right to be pissed!! I wouldn't tolerate that
from them for a second. To one of your clients, how they react is a
reflection
Hehehehe, No one can provide service as bad as we can!
-Original Message-
From: Dave Watts [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 2:22 PM
To: CF-Talk
Subject: RE: CrystalTech does not like negative comments!
(c p'd from their site) Unparalleled ColdFusionMX
From: Connie DeCinko [mailto:[EMAIL PROTECTED]
Latest reason to be angry: I found out that when they moved
my site it
caused my datasource name to become a duplicate. So instead
of seeing my
database, I was seeing the database of another web site!
How's that for
making you feel
31, 2005 2:11 PM
CD To: CF-Talk
CD Subject: RE: CrystalTech does not like negative comments!
CD Connie, IMO, you have every right to be pissed!! I wouldn't tolerate that
CD from them for a second. To one of your clients, how they react is a
CD reflection on you and the same way they should handle
Sorry to continue the thread(I'm not really, I have two accounts at CT!) but
one point I'd like to make is that CS is not like other factors in a hosting
package...
if you need more bandwidth you can buy a bit more, if you need more disk
space you can buy a bit more, if you want another
No, you can't do that at CrystalTech... they make heavy use of
security sandboxing.
On Fri, 1 Apr 2005 12:18:31 +1000, Ryan Sabir [EMAIL PROTECTED] wrote:
Not sure about CrystalTech's security on shared servers.. but last
time I was on a shared server, using CFDIRECTORY I able to merrily
and ask.
just fyi~
From: Adrian Lynch [EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 9:53 PM
To: CF-Talk cf-talk@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
Sorry to continue the thread(I'm not really, I have two accounts
: Re: Re[2]: CrystalTech does not like negative comments!
No, you can't do that at CrystalTech... they make heavy use of
security sandboxing.
On Fri, 1 Apr 2005 12:18:31 +1000, Ryan Sabir wrote:
Not sure about CrystalTech's security on shared servers.. but last
time I was on a shared server
Dave...server sandboxing allows the use of those tags without the security
issues mentioned ;-)
I think when Paul said:
No, you can't do that at CrystalTech... they make heavy use of
security sandboxing.
He meant they have their security setup correctly and you can't use
CFDIRECTORY to read
: Re[2]: CrystalTech does not like negative comments!
Dave...server sandboxing allows the use of those tags without the security
issues mentioned ;-)
I think when Paul said:
No, you can't do that at CrystalTech... they make heavy use of
security sandboxing.
He meant they have their security
-Original Message-
From: dave [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 10:13 PM
To: CF-Talk
Subject: Re: Re[2]: CrystalTech does not like negative comments!
umm, actually (again c p'd from their site)
Unparalleled ColdFusion MX Hosting, including
-Original Message-
From: Michael T. Tangorre [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 8:07 PM
To: CF-Talk
Subject: RE: CrystalTech does not like negative comments!
From: Connie DeCinko [mailto:[EMAIL PROTECTED]
Latest reason to be angry: I found out that when
-Original Message-
From: dave [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 10:28 PM
To: CF-Talk
Subject: Re: Re[2]: CrystalTech does not like negative comments!
yes but I thought they really werent secure either. I just took it as they
just don't allow that at all, I
@houseoffusion.com
Subject: RE: Re[2]: CrystalTech does not like negative comments!
-Original Message-
From: dave [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 10:28 PM
To: CF-Talk
Subject: Re: Re[2]: CrystalTech does not like negative comments!
yes but I thought they really werent
I've been a customer for many years now and have not had any significant
problems with service or support.
That's not to say others haven't, but you can definitely be a perfectly
satisfied CystalTech customer.
Jim Davis
~|
dave said
but like bud said not long ago about him posting an issue and they
threatened to remove all 200+ of his sites.
They didn't actually threaten to remove them. Tim U just made it
clear that he didn't need my business. To be fair, we were in the
midst of a pretty heated argument on
to
take a step back.
-Original Message-
From: Bud [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 30, 2005 7:01 AM
To: CF-Talk
Subject: re: CrystalTech does not like negative comments!
I'm happy with their support and service. 99% of the people there are
helpful and happy and act
The problem remains that unskilled people are on the front lines. What
should have taken 5 minutes took two days and had to be escalated to be
fixed. Support is very inconsistent, giving different answers to policy
from different people. And the fact they delete posts shows they are trying
to
it was earned or not.
--Ferg
-Original Message-
From: Connie DeCinko [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 30, 2005 8:15 AM
To: CF-Talk
Subject: RE: CrystalTech does not like negative comments!
The problem remains that unskilled people are on the front lines. What
should have
I've been complaining about CT for 2+ years on this list. My primary
upset is the number of times a year they have to take my sites offline
for 'server maintenance', 'server upgrade', 'circuit update', or some
other retarded excuse they come up with. Thankfully I only pointed my
low-end cheap
-Talk
Subject: Re: CrystalTech does not like negative comments!
I've been complaining about CT for 2+ years on this list. My primary
upset is the number of times a year they have to take my sites offline
for 'server maintenance', 'server upgrade', 'circuit update', or some
other retarded excuse
(snickers at causing trouble)
You get what you pay for...
I moved my email to a new server yesterday, from one provider to another.
The previous host suffered from many of the same issues you're
expressing frustration about here... from a crappy attitude toward
their own performace all the way
Heck, I thought I was moving up when I left Interland! Talk about crappy
service!
~|
Find out how CFTicket can increase your company's customer support
efficiency by 100%
Gmail !?! g
- Original Message -
From: Jared Rypka-Hauer - CMG, LLC [EMAIL PROTECTED]
To: CF-Talk cf-talk@houseoffusion.com
Sent: Wednesday, March 30, 2005 3:59 PM
Subject: Re: CrystalTech does not like negative comments!
(snickers at causing trouble)
You get what you pay for...
I
On Wed, 30 Mar 2005 14:05:48 -0700, Connie DeCinko [EMAIL PROTECTED] wrote:
Heck, I thought I was moving up when I left Interland! Talk about crappy
service!
Don't say the I word, please. Where's my antacid?
It seems as if C'Tech is suffering from the usual story when it comes
to ISP's. They
I use CT for spidaweb.com, its not a critical web site and if it went
down for an hour I wouldn't care. I've heard rumours that Australia
surfers can suddenly see CT drop off the web for a bit - but that was
due to some major US based router or something technical like
that.apparently
-Original Message-
From: Scott Barnes [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 30, 2005 10:21 PM
To: CF-Talk
Subject: Re: CrystalTech does not like negative comments!
That all being said, It doesn't bother me they take it down infact i'd
prefer an ISP tell me 1+ times
: RE: CrystalTech does not like negative comments!
The fact that they delete negative posts about their business shows that
they're not idiots. The test is whether or not they act on those
problems. We often get negative posts about our company in our forums
and I think our company is very smart
to be
updated as much.
:)
From: Jim Davis [EMAIL PROTECTED]
Sent: Wednesday, March 30, 2005 11:26 PM
To: CF-Talk cf-talk@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
-Original Message-
From: Scott Barnes [mailto:[EMAIL
PM
To: CF-Talk cf-talk@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
-Original Message-
From: Scott Barnes [mailto:[EMAIL PROTECTED]
Sent: Wednesday, March 30, 2005 10:21 PM
To: CF-Talk
Subject: Re: CrystalTech does not like negative comments
AM
To: CF-Talk cf-talk@houseoffusion.com
Subject: Re: CrystalTech does not like negative comments!
Are you being paid by the word count via HMS? or what...talk about an
infomercial... hehe
On Wed, 30 Mar 2005 23:44:51 -0500, dave wrote:
thats like with HMS, if I have a problem I call anytime
Barnes [EMAIL PROTECTED]
Sent: Thursday, March 31, 2005 1:17 AM
To: CF-Talk cf-talk@houseoffusion.com
Subject: Re: CrystalTech does not like negative comments!
Are you being paid by the word count via HMS? or what...talk about an
infomercial... hehe
On Wed, 30 Mar 2005 23:44:51 -0500, dave
I guess CT has 1000+ happy customers, and 10 unhappy customers ... seems
fair to me for the low prices people pay. If the site was really
important, the customers should have payed more than 16,95 (That is only
one McDonalds order!) or they should have looked for SLA agreements.
Micha Schopman
does not like negative comments!
I guess CT has 1000+ happy customers, and 10 unhappy customers ... seems
fair to me for the low prices people pay. If the site was really
important, the customers should have payed more than 16,95 (That is only
one McDonalds order!) or they should have looked for SLA
Beware that if you post anything remotely negative in the CrytalTech forums,
your post will be deleted! The very truthful accounting of facts I posted
this morning was deleted without notice.
~|
Logware (www.logware.us): a
Sounds like 70's Communism, if you ask me.
At 04:02 PM 3/29/2005, you wrote:
Beware that if you post anything remotely negative in the CrytalTech forums,
your post will be deleted! The very truthful accounting of facts I posted
this morning was deleted without notice.
From: Connie DeCinko [EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 4:14 PM
To: CF-Talk cf-talk@houseoffusion.com
Subject: CrystalTech does not like negative comments!
Beware that if you post anything remotely negative in the CrytalTech forums,
your post
Subject: CrystalTech does not like negative comments!
Beware that if you post anything remotely negative in the CrytalTech forums,
your post will be deleted! The very truthful accounting of facts I posted
this morning was deleted without notice
PM
To: CF-Talk
Subject: re: CrystalTech does not like negative comments!
CRYSTAL TECH has some SERIOUS issues!
We were having the discussion on their issues on another list and they came
ablazin with threats from lawyers and everything.
A good host like HMS will listen to those issues, problems
Camp X-Ray for you!
-Original Message-
From: Ray Champagne [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 2:31 PM
To: CF-Talk
Subject: re: CrystalTech does not like negative comments!
uh oh. I called them communists. will I be labeled a terrorist? will i
be deported? I
lmfao
well thats better than what i would call them and I'm even in a good mood now
lol.
From: Ray Champagne [EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 4:34 PM
To: CF-Talk cf-talk@houseoffusion.com
Subject: re: CrystalTech does not like negative
At least the camp is named for you.
X-Ray!
(But what does the X stand for? Export? Execute? Is it just above R-Ray
and below XXX-Ray based on sexual content?)
Jerry Johnson
Web Developer
Dolan Media Company
-Original Message-
From: Connie DeCinko [mailto:[EMAIL PROTECTED]
Camp X-Ray
@houseoffusion.com
Subject: RE: CrystalTech does not like negative comments!
I used to sing their praises, now, they just get me very mad! This should
not happen! Everyone said support would go down hill after they sold out to
a company with no web hosting background!
-Original Message-
From: dave
Sounds like a forum that they OWN to me.
-Original Message-
From: Ray Champagne [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 3:12 PM
To: CF-Talk
Subject: Re: CrystalTech does not like negative comments!
Sounds like 70's Communism, if you ask me.
At 04:02 PM 3/29/2005, you
X-Ray could be the name of my alcohol-fueled alter-egoI have one,
just never thought of a good name for him. I think I have a winner!
At 04:47 PM 3/29/2005, you wrote:
At least the camp is named for you.
X-Ray!
(But what does the X stand for? Export? Execute? Is it just above R-Ray
and
They blow me away how one tech says they don't support such and such while
another says, hey, no problem.
-Original Message-
From: dave [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 2:48 PM
To: CF-Talk
Subject: RE: CrystalTech does not like negative comments!
well any host
Connie,
It's seemed to me over the past few weeks that they might have hired
some new tech support people who don't really know the ropes yet. It
can easily happen to a company that's expanding that there are a few
more inexperienced people than would be optimal. When i ran into a
problem a week
Derek is a good guy. I don't trust any of the other ones as far as I can throw
them. I've gotten to many wacky answers that conflicted with other answers.
To me, I think the biggest problem, OR the biggest thing that pisses me off is
the inflated ego of CEO Tim U.
He comes across as VERY
I agree. He sure makes sure everyone knows how he feels. Anyone who
disagrees, vanishes.
-Original Message-
From: Will Tomlinson [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 5:35 PM
To: CF-Talk
Subject: Re: CrystalTech does not like negative comments!
Derek is a good guy
with
no experience. We should not have to ask for a supervisor to get things
resolved.
-Original Message-
From: Nando [mailto:[EMAIL PROTECTED]
Sent: Tuesday, March 29, 2005 6:24 PM
To: CF-Talk
Subject: Re: CrystalTech does not like negative comments!
Connie,
It's seemed to me over
If it was your intention to hurt CT, then I think you are accomplishing it.
People are really jumping on the anti-CT bandwagon here at CF-Talk, but you
might want to read the CT forums where they have been very open and honest and
refer to this CF-Talk post.
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