Re: [Ubnt_users] kudos to ubnt - rma

2016-08-17 Thread Chris Ruschmann
Just like stripper glitter, you'll keep finding that stuff years later :) On Aug 11, 2016 1:54 PM, "Jan-OOLLC" wrote: > hilarious video! Forty years ago we had a bean-bag chair rip a seam, the > pellets even got outside. We had pellets everywhere and I'm sure if I

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-11 Thread Dan Petermann
This brings back bad memories of Germany. I was working for GTE in Bensheim. Apparently packing peanuts are concidered hazardous material or something. Everyone spent weeks picking them up from all over the compound before we left the country. Crap, now I have a hankerin’ for a schnitzel on a

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-11 Thread Jan-OOLLC
hilarious video! Forty years ago we had a bean-bag chair rip a seam, the pellets even got outside. We had pellets everywhere and I'm sure if I went back there to the house I could still find them. Jan V On 08/11/2016 07:43 AM, Matt Baer via Ubnt_users wrote: Friggin garbage guys opened

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-11 Thread Matt Baer via Ubnt_users
Friggin garbage guys opened the bag to see if it was garbage and left it open for the wind to take them. I'm STILL mowing them up. On Aug 11, 2016 9:25 AM, "Joe Novak" wrote: oh that video is gold. that is too funny. On Thu, Aug 11, 2016 at 8:40 AM, Josh Luthman

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-11 Thread Joe Novak
oh that video is gold. that is too funny. On Thu, Aug 11, 2016 at 8:40 AM, Josh Luthman wrote: > Did he get the units from Ubnt distribution? > > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > > On Thu,

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-11 Thread Matt Hardy via Ubnt_users
If it makes you guys feel better, here's proof we also do get these packing peanuts. Here's our very own Matt Baer after getting some sample products at his house :) https://youtu.be/tepP-FEhHNk On Thu, Aug 11, 2016 at 7:01 PM, Matt Hardy wrote: > Yes! Nobody likes those peanuts

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-11 Thread Josh Luthman
Did he get the units from Ubnt distribution? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Thu, Aug 11, 2016 at 9:39 AM, Matt Hardy via Ubnt_users < ubnt_users@wispa.org> wrote: > If it makes you guys feel better, here's proof we also do get

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-11 Thread Matt Hardy via Ubnt_users
Yes! Nobody likes those peanuts :) On Wed, Aug 10, 2016 at 11:47 PM, Ben Moore via Ubnt_users < ubnt_users@wispa.org> wrote: > It may say that...but definitely won't be ;) I have sent an email to RMA > team to discontinue the peanuts ASAP. > > On Wed, Aug 10, 2016 at 12:11 PM, Josh Luthman < >

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Andy Trimmell
Moore via Ubnt_users Sent: Wednesday, August 10, 2016 2:17 PM To: Josh Luthman Cc: Ubiquiti Users Group Subject: Re: [Ubnt_users] kudos to ubnt - rma It may say that...but definitely won't be ;) I have sent an email to RMA team to discontinue the peanuts ASAP. On Wed, Aug 10, 2016 at 12:11 PM

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Ben Moore via Ubnt_users
It may say that...but definitely won't be ;) I have sent an email to RMA team to discontinue the peanuts ASAP. On Wed, Aug 10, 2016 at 12:11 PM, Josh Luthman wrote: > The RMA notice going out, I believe, does warn it may be turned down. It > has been a while since

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Ben Moore via Ubnt_users
Message received loud and clear! ;) Will get this transitioned. FYI - We will not turn down your RMA for using peanuts. Like I said, I think we try and be very accommodating with the RMA's. Let us know if there are issues you are facing. Thanks, Ben On Wed, Aug 10, 2016 at 11:44 AM, RickG

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread CBB - Jay Fuller
Subject: Re: [Ubnt_users] kudos to ubnt - rma +1. On that note, Salvador has already contacted me about me AF5X complaint here last night! On Wed, Aug 10, 2016 at 12:37 PM, Shawn C. Peppers <videodirectwispal...@gmail.com> wrote: I have zero problems with RMA at ubnt, im no

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread RickG
+1 Ben! What's funny is UBNT requests we not send RMA's with peanuts! On Wed, Aug 10, 2016 at 12:43 PM, Ben Moore via Ubnt_users < ubnt_users@wispa.org> wrote: > I am not a fan of the packing peanuts either ;) We will find better > solution here. > > Thanks, > Ben > > On Wed, Aug 10, 2016 at

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread RickG
+1. On that note, Salvador has already contacted me about me AF5X complaint here last night! On Wed, Aug 10, 2016 at 12:37 PM, Shawn C. Peppers < videodirectwispal...@gmail.com> wrote: > I have zero problems with RMA at ubnt, im not sure what happen but i cant > remember one time i have had

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Robert
gt; Date: 8/10/16 12:43 PM (GMT-05:00) > > To: "Shawn C. Peppers" <videodirectwispal...@gmail.com > <mailto:videodirectwispal...@gmail.com> > > <mailto:videodirectwispal...@gmail.com > <mailto:videodirectwispal...@gmail.com>>> &

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Josh Luthman
gt; > From: Ben Moore via Ubnt_users <ubnt_users@wispa.org > > <mailto:ubnt_users@wispa.org>> > > Date: 8/10/16 12:43 PM (GMT-05:00) > > To: "Shawn C. Peppers" <videodirectwispal...@gmail.com > > <mailto:videodirectwispal...@gmai

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Robert
<mailto:ubnt_users@wispa.org>> > Date: 8/10/16 12:43 PM (GMT-05:00) > To: "Shawn C. Peppers" <videodirectwispal...@gmail.com > <mailto:videodirectwispal...@gmail.com>> > Cc: Ubiquiti Users Group <ubnt_users@wispa.org > <mailto

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Josh Luthman
Ben Moore via Ubnt_users <ubnt_users@wispa.org> > Date: 8/10/16 12:43 PM (GMT-05:00) > To: "Shawn C. Peppers" <videodirectwispal...@gmail.com> > Cc: Ubiquiti Users Group <ubnt_users@wispa.org> > Subject: Re: [Ubnt_users] kudos to ubnt - rma > > I am not a fan

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Mike Hammett
quot; <par...@cyberbroadband.net> To: "Ubiquiti Users Group" <ubnt_users@wispa.org> Sent: Wednesday, August 10, 2016 11:58:36 AM Subject: Re: [Ubnt_users] kudos to ubnt - rma  If it don't get zapped, i don't need to cycle it... - Original Message - From: Mike H

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread CBB - Jay Fuller
If it don't get zapped, i don't need to cycle it... - Original Message - From: Mike Hammett To: Ubiquiti Users Group Sent: Wednesday, August 10, 2016 11:43 AM Subject: Re: [Ubnt_users] kudos to ubnt - rma You have to cycle your stock. FIFO. - Mike Hammett

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Troy Gibson, Byhalia.net
-05:00) To: "Shawn C. Peppers" <videodirectwispal...@gmail.com> Cc: Ubiquiti Users Group <ubnt_users@wispa.org> Subject: Re: [Ubnt_users] kudos to ubnt - rma I am not a fan of the packing peanuts either ;)  We will find better solution here. Thanks,Ben On Wed, Aug 10, 2016 a

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Mike Hammett
s@wispa.org> Sent: Wednesday, August 10, 2016 11:38:34 AM Subject: Re: [Ubnt_users] kudos to ubnt - rma  I've had stuff on shelves here for 4+ years - i had to replace a rocket that when i put it up (two weeks ago) it was still on 5.2.1 Not my fault the radio will be out of warranty

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Ben Moore via Ubnt_users
I am not a fan of the packing peanuts either ;) We will find better solution here. Thanks, Ben On Wed, Aug 10, 2016 at 10:37 AM, Shawn C. Peppers < videodirectwispal...@gmail.com> wrote: > I have zero problems with RMA at ubnt, im not sure what happen but i cant > remember one time i have had

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread CBB - Jay Fuller
having stuff on the shelf that long - and frankly, I don't have much on the shelf anymore. - Original Message - From: Ben Moore via Ubnt_users To: Ubiquiti Users Group Sent: Wednesday, August 10, 2016 11:24 AM Subject: Re: [Ubnt_users] kudos to ubnt - rma Hi Jan - Can you

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Shawn C. Peppers
I have zero problems with RMA at ubnt, im not sure what happen but i cant remember one time i have had problem getting a warranty swap completed. I do on the other hand think its funny that they don't want you to send your product back in packing peanuts but turn around send the product back

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Ben Moore via Ubnt_users
Hi Jan - Can you send me some examples of this? This should not be happening. We make it a point to have the RMA process be as smooth as possible, so if this is not happening, please send to me off-list and will look into this and have it improved. Thanks, Ben On Wed, Aug 10, 2016 at 10:01

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Mike Hammett
> Sent: Wednesday, August 10, 2016 11:01:20 AM Subject: Re: [Ubnt_users] kudos to ubnt - rma Our local supply chain is 2 days away, even when paying for next day it still takes 2. We don't use Amazon except for emergencies and since most of the supply chains I've used in the past use a ubnt

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Jan-OOLLC
Our local supply chain is 2 days away, even when paying for next day it still takes 2. We don't use Amazon except for emergencies and since most of the supply chains I've used in the past use a ubnt warehouse which then sends out 6 or more months old product. Stuff we use a lot of, I have to

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Tim
Off topic a bit: We purchase from a local supply house. Provides a local inventory for us. Do not favor Amazon approach. You pay a small premium but the benefits are great in supporting a local supply chain that is willing to work with you. Sent from my Verizon Wireless 4G LTE DROID

Re: [Ubnt_users] kudos to ubnt - rma

2016-08-10 Thread Jan-OOLLC
I think I'll not bother with RMA as ubnt requires too much BS to jump through. Had an airrouter HP fail same day installed and description of failure was not adequate enough for them ( burned-up, too hot to touch, not working). I'm a one man show and don't have hours of free time to satisfy

[Ubnt_users] kudos to ubnt - rma

2016-08-09 Thread CBB - Jay Fuller
So we were all over this prism line before it was really the prism line (mainly cause i've been drooling since seeing the prism demo in vegas last year) we had purchased several AC radios (and a few AC light radios) to test with. Had a hard time finding them around may - so i actually tried