Can anyone recommend a good/accessible anti-virus app/programme for IPad/IPhone?

2015-06-23 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Wondering if anyone can help with this. Was just wondering if anyone could 
recommend a good and accessible anti-virus app/programme I could put on my IPad 
and IPhone?? 

My reason for  asking is that a  friend of  mine has just managed  to  get  a  
very very nasty virus on his Mac, simply while trying  to access a perfectly 
legit website. His Apple trainer  came out last night to see if there was 
anything at all she could do to fix the problem, but the virus had basically 
trashed his computer. So she's had to take the Mac back with her, wipe it 
completely and is  going to have to completely reinstall everything! 

Luckily for me I already have anti-virus software on my Mac, but having 
witnessed all that first-hand it  did  get  me thinking about protecting my 
IPhone  and IPad. So if anyone has any ideas  of  any good apps that will do 
this suggestions would be greatly appreciated. 

Many thanks. 

Eleanor 

Sent from my iPad

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Re: Help needed restoring quicknav for my bluetooth keyboard on my IPad please

2015-06-21 Thread 'Eleanor Roberts' via VIPhone
Hi. I've tried that. It says that quicknav is on, but then still won't let me 
navigate at all. 

Eleanor

Sent from my iPhone

 On 21 Jun 2015, at 09:28, Jonathan Mosen jmo...@mosen.org wrote:
 
 Hi Eleanor. YOu can turn quicknav on and off by pressing the left and right 
 arrow keys together. It's a toggle, so maybe it got toggled off accidentally.
 
 Jonathan Mosen,
 Mosen Consulting
 Blindness technology information, eBooks and training
 http://Mosen.org
 
 On 21/06/2015, at 8:10 pm, 'Eleanor Roberts' via VIPhone 
 viphone@googlegroups.com wrote:
 
 Hi all 
 
 Really hoping someone can help me with this, as I'm desperate for ideas. 
 
 I was using my IPad last night with quicknav, and everything was going fine. 
 All of a sudden quicknav stopped working for no reason at all/with no 
 explanation.  I tried everything to fix it (took the batteries out, 
 re-paired it, etc etc), but with no jooy at all. I even paired the keyboard 
 from my IPhone with the IPad to see if  that would work, but as soon as it  
 was paired the quicknav didn't function. I then paired the keyboard from my 
 IPad to my IPhone, and the quicknav worked fine! 
 
 So clearly it's not the keyboard that's at fault, but some setting or 
 somethingg on the IPad which must have been altered/gone wrong. So was 
 wondering if anyone had any ideas what's gone wrong on my IPad and how I can 
 fix it?? Any help with this really would be very very much appreciated, as I 
 want to go back to be able to using my IPad fully with my bluetooth 
 keyboard. 
 
 Thanks in advance. 
 
 Eleanor 
 
 Sent from my iPhone
 
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Re: Help needed restoring quicknav for my bluetooth keyboard on my IPad please

2015-06-21 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Thanks so much for  all your help/advice with this. I wound up having to get 
sighted assistance, switching voiceover off, then completely resetting the IPad 
and switching voiceover back on again. I then re-paired my keyboard. Since 
doing that so far, touch wood, quicknav seems to be working. But really, what a 
process to go through, and couldn't have done it without sighted help! Really 
hope Apple make bluetooth keyboards etc even more stable with the next IOS  
update! 

Thanks so much again for all your help. 

Eleanor 

Sent from my iPad

 On 21 Jun 2015, at 12:47, TaraPrakash taraprak...@gmail.com wrote:
 
 Maybe this time turn off your iPad and turn it back on probably  it works
 
 Sent from my iPhone
 
 On Jun 21, 2015, at 7:32 AM, 'Eleanor Roberts' via VIPhone 
 viphone@googlegroups.com wrote:
 
 Hi. I've tried that. It says that quicknav is on, but then still won't let 
 me navigate at all. 
 
 Eleanor
 
 Sent from my iPhone
 
 On 21 Jun 2015, at 09:28, Jonathan Mosen jmo...@mosen.org wrote:
 
 Hi Eleanor. YOu can turn quicknav on and off by pressing the left and right 
 arrow keys together. It's a toggle, so maybe it got toggled off 
 accidentally.
 
 Jonathan Mosen,
 Mosen Consulting
 Blindness technology information, eBooks and training
 http://Mosen.org
 
 On 21/06/2015, at 8:10 pm, 'Eleanor Roberts' via VIPhone 
 viphone@googlegroups.com wrote:
 
 Hi all 
 
 Really hoping someone can help me with this, as I'm desperate for ideas. 
 
 I was using my IPad last night with quicknav, and everything was going 
 fine. All of a sudden quicknav stopped working for no reason at all/with 
 no explanation.  I tried everything to fix it (took the batteries out, 
 re-paired it, etc etc), but with no jooy at all. I even paired the 
 keyboard from my IPhone with the IPad to see if  that would work, but as 
 soon as it  was paired the quicknav didn't function. I then paired the 
 keyboard from my IPad to my IPhone, and the quicknav worked fine! 
 
 So clearly it's not the keyboard that's at fault, but some setting or 
 somethingg on the IPad which must have been altered/gone wrong. So was 
 wondering if anyone had any ideas what's gone wrong on my IPad and how I 
 can fix it?? Any help with this really would be very very much 
 appreciated, as I want to go back to be able to using my IPad fully with 
 my bluetooth keyboard. 
 
 Thanks in advance. 
 
 Eleanor 
 
 Sent from my iPhone
 
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Does anyone know how to delete a document from Microsoft365 on IPad and/or IPhone?

2015-06-25 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I have Microsoft Office 365 installed on my IPad and IPhone. I've written a 
document in Microsoft Word, but now wish to get rid of it as don't need it any 
more. So just wondered if anyone knows how you delete a document from Word, as 
I can't seem to find out how?? 

Thanks. 

Eleanor 

Sent from my iPad

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Help needed restoring quicknav for my bluetooth keyboard on my IPad please

2015-06-21 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Really hoping someone can help me with this, as I'm desperate for ideas. 

I was using my IPad last night with quicknav, and everything was going fine. 
All of a sudden quicknav stopped working for no reason at all/with no 
explanation.  I tried everything to fix it (took the batteries out, re-paired 
it, etc etc), but with no jooy at all. I even paired the keyboard from my 
IPhone with the IPad to see if  that would work, but as soon as it  was paired 
the quicknav didn't function. I then paired the keyboard from my IPad to my 
IPhone, and the quicknav worked fine! 

So clearly it's not the keyboard that's at fault, but some setting or 
somethingg on the IPad which must have been altered/gone wrong. So was 
wondering if anyone had any ideas what's gone wrong on my IPad and how I can 
fix it?? Any help with this really would be very very much appreciated, as I 
want to go back to be able to using my IPad fully with my bluetooth keyboard. 

Thanks in advance. 

Eleanor 

Sent from my iPhone

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Some questions about/help needed with using Twitterrific with voiceover

2015-06-14 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Wondering if anyone can be of  any help here. Yesterday I installed 
Twitterrific on my IPad and IPhone. So far it looks really good, bbut I have a 
couple of questions which I'm hoping someone may know the answer to. 

 Firstly, doo you know if Twitterrific would also work on my Mac? 
 
 Secondly, I read in the help section of Twitterrific's settings about 
 cleanning your timeline cash data and reloading your tweets without all the 
 extra rubbish. I tried to follow the instructions they gave, but with 
 relatively little joy. Has anyone else done this using VO?, and if so could 
 you send me some instructions on how to do this?? 
 
 Many thanks for any help you can give. 
 
 Eleanor

Sent from my iPad

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Can anyone tell me how I edit the bio of my Twitter profile using voiceover please?

2015-06-13 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just a quick question. I'm trying to edit the information/bbio in my Twitter 
profile using voiceover. I've tried  it on all 3 of my devices (IPhone, IPad 
and Mac) and every time I get to the place where I can edit the text it all of 
a sudden seems to become completely inaccessible. Voiceover stops reading the 
text in the field I'm editing, so I've  no idea where abouts in the information 
I am, so consequently can't delete/amend/type anything different. My Apple 
personal ttrainer  spent 35 minutes in my lesson today trying to do the same 
thing using voiceover, but with absolutely no joy at all. 

So does anyone know how I can successfully go about editing  the 
information/bio in my Twitter profile using voiceover?? Is it actually 
accessible? Or am I always going to have to rely on a sighted person to change 
things for me?? 

Any help/information anyone  could  give on this would be most  gratefully 
appreciated. My personal trainer has sent  an e-mail to Twitter complaining 
about their inaccessibility in this regard. Would encourage anyone  else  who's 
having this problem to do  the same in the hopes  that Twitter will listen and 
improve things for us. 

Eleanor  

Sent from my iPad

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Can anyone recommend a mini external bluetooth keyboard (the smaller the better) for use with an IPhone?

2015-08-19 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Was just wondering if anyone had any answers to the following. I'm looking to 
get a mini external bluetooth keyboard to pair with my IPhone. I do have what 
they claim is a mini keyboard at the moment, but really it's still quite 
chunky/large comparatively. So if anyone has any recommendations for good 
external mini bluetooth keyboards which would work well with the IPhone really 
would be muchh appreciated. Very important point ... the smaller the keyboard 
the better. 

Thanks. 

Eleanor 

Sent from my iPad

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Can anyone tell me how to access draft tweets using Twitterrific on IPad please?

2015-08-01 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Wondering if anyone can help. I started writing some tweets using Twitterrific 
and had to save them as drafts as got called away to do something else. I'd now 
like to access my tweets from drafts so I can post them, but I can't find where 
on earth the draft tab  on Twitterrific is. Anyone got any ideas as  to where 
it is/how I access my draft tweets? Any help much appreciated. 

Thanks. 

Eleanor 

Sent from my iPad

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Does anyone know how I can turn up the sound on my IPad without voiceover's volume being affected too (e.g. when watching videos etc)?

2015-08-04 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I'm not sure if this question has been asked before. I was just wondering if 
there was a way of adjusting the balance of sound between voiceover and 
whatever else I may be listening to/watching on my IPad? For example, if I want 
to listen to music, watch videos, or clips on YouTube etc I turn the sound up 
on my IPad so I can hear whatever it is. However, this then also means that 
voiceover is extremely loud too, which I don't need. So is there a way of me 
being able to listen to things on my IPad and turn the sound up without 
voiceover's volume being raised as well? 

Any suggestions muchh appreciated. Thanks. 

Eleanor 

Sent from my iPad

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Does anyone know how I can change the tabs which appear in Twitterrific on IPhone and IPad?

2015-08-05 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone may be able to help with this. Was wondering if anyone knows how 
to change the tabs which appear in Twitterrific on an IPad or IPhone?? At the 
moment the tabs which I have displayed are home, mentions, messages and 
favourites. However, I'd like one of the tabs to be the tweets that I've sent. 
So if anyone could tell me how I could change these tabs around to the ones I 
want to see I'd be most grateful. 

Many thanks for any help. 

Eleanor 

Sent from my iPad

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Re: Does anyone know how I can change the tabs which appear in Twitterrific on IPhone and IPad?

2015-08-06 Thread 'Eleanor Roberts' via VIPhone
Thanks so much for that! I knew they could be changed as my Apple trainer did 
tell me once, but it was only briefly and I couldn't remember for the life of 
me how to do it! 

On a slightly separate note, but still to do with Twitterrific, there is one 
thing that they definitely need to work on making more accessible for us - 
cleaning the timeline cash! At the moment when you follow the steps VO gives 
you absolutely no help what so ever about where the icons are that you need to 
touch (it doesn't speak them or anything). Even my trainer's tried and hasn't 
found a way so I'm having to rely on sighted help at the moment. So definitely 
something they need to fix, unless anyone knows something we don't. 

Thanks again. 

Eleanor 

Sent from my iPad

 On 7 Aug 2015, at 05:41, Gmail englishride...@gmail.com wrote:
 
 Hey, that's awesome! I had no idea you could even change them!
 
 
 Thanks,
 Ari
 
 On Aug 6, 2015, at 3:51 PM, Traci Duncan our4p...@gmail.com wrote:
 
 Hi, I just tried an experiment…
 
 It looks like you tap  hold on the one you want to change.  Hold it until a 
 menu pops up.  Then tap one of the choices, which will replace the one you 
 wanted to change.
 
 Hope that makes sense.  I just changed mentions for favorites.
 
 :) Traci
 
 On Aug 5, 2015, at 2:46 PM, 'Eleanor Roberts' via VIPhone 
 viphone@googlegroups.com wrote:
 
 Hi all 
 
 Hoping someone may be able to help with this. Was wondering if anyone knows 
 how to change the tabs which appear in Twitterrific on an IPad or IPhone?? 
 At the moment the tabs which I have displayed are home, mentions, messages 
 and favourites. However, I'd like one of the tabs to be the tweets that 
 I've sent. So if anyone could tell me how I could change these tabs around 
 to the ones I want to see I'd be most grateful. 
 
 Many thanks for any help. 
 
 Eleanor 
 
 Sent from my iPad
 
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Re: Does anyone here know/can remind me how to pair a Keys-To-Go bluetooth keyboard with IPad please?

2015-10-22 Thread 'Eleanor Roberts' via VIPhone
Hi 

Thanks for the instructions. I'd got that far, but have completely forgotten 
where the pairing button is on the Keys-To-Go keyboard. So if anyone knows 
would be much appreciated. 

Thanks. 

Eleanor 

Sent from my iPad

> On 22 Oct 2015, at 19:13, Alan Paganelli <alanandsuza...@earthlink.net> wrote:
> 
> Settings, bluetooth, then look for the device you want to pare with.  Then 
> double tap it.  Note, make sure the device is turned on and in range.
> 
> HTH
> 
> 
> Alan
> 
> Sent from my iPad Air
> 
>> On Oct 22, 2015, at 11:00 AM, 'Eleanor Roberts' via VIPhone 
>> <viphone@googlegroups.com> wrote:
>> 
>> Hi all 
>> 
>> Just wondered if anyone onn this list uses a Keys-To-Go bluetoothh keyboard? 
>> If so, please could someone remind me how I pair it with my IPad?? I've just 
>> updated and am re-pairing the keyboard just to be on the safe side, but my 
>> mind's gone totally blank! So if anyone knows how to pair this particular 
>> keyboard and can tell me would be much appreciated. 
>> 
>> Many thanks. 
>> 
>> Eleanor 
>> 
>> Sent from my iPad
>> 
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Does anyone here know/can remind me how to pair a Keys-To-Go bluetooth keyboard with IPad please?

2015-10-22 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just wondered if anyone onn this list uses a Keys-To-Go bluetoothh keyboard? If 
so, please could someone remind me how I pair it with my IPad?? I've just 
updated and am re-pairing the keyboard just to be on the safe side, but my 
mind's gone totally blank! So if anyone knows how to pair this particular 
keyboard and can tell me would be much appreciated. 

Many thanks. 

Eleanor 

Sent from my iPad

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How long should you charge an IPad Air for for the first time?

2015-10-27 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I'm asking this on behalf of a friend. They've just had a new IPad Air. They've 
just got it out of the box and want to charge it, so how long should they do so 
for the first time round?? 

Many thanks. 

Eleanor 

Sent from my iPad

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Re: screen lock seems to ignore user settings

2015-10-22 Thread 'Eleanor Roberts' via VIPhone
Hi all 

2 quick questions. Firstly, how do you enable low power/power-saving mode? 
Secondly, every time I've read an e-mail and return to my inbox VO says "switch 
to full-screen mode". What does this mean, and how do you go about doing so? 

Any help much appreciated. 

Thanks. 

Eleanor

Sent from my iPad

> On 22 Oct 2015, at 14:43, Sherrie  wrote:
> 
> I agree that it ignores user settings but my problem with my 6S is that half 
> the time it does not lock at all.  I had it set for 5 minutes and changed it 
> to 4 but no difference.   Now that I have upgraded to the 6S from my old 5 I 
> want it to lock since the fingerprint unlock works great! Haven't installed 
> 9.1 yet since i wanted to check on the list to  see if there were any major 
> problems first.
> Sherrie
> e
> 
> -Original Message- From: 'Ray T. Mahorney' via VIPhone
> Sent: Thursday, October 22, 2015 5:51 AM
> To: viphone@googlegroups.com
> Subject: screen lock seems to ignore user settings
> 
> I have it set to 5 minutes before it locks.  Low power mode is not enabled. 
> However, The phone
> locks well before the 5 minute timeout.  What else do I need to turn on or off
> 
> 
> Ray T. Mahorney
> WA4WGA
> 
> 
> 
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Does anyone know/can anyone remind me how to create groups within contacts on IPhone/IPad?

2015-11-01 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Was just wondering if anyone knows/can remind me how I go about creating groups 
within contacts on my IPhone/IPad? I haven't needed to do so for a while, but 
now I have so many contacts I think I need to start grouping them. So is it 
still possible? 

Thanks. 

Eleanor 

Sent from my iPad

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Re: PTA Does anyone know how I can send multiple word documents as attachments in a single e-mail from my IPad?

2015-11-01 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Thanks so much for all your help with this one. Selecting edit from the rota 
when I was in the message body and choosing add attachment seemed to work a 
treat! So thank you. 

Just one other question which is kind of related. I want to put a poster, which 
is one of the attachments I was e-mailing out to people, on to twitter. Does 
anyone know if/how this can be done? 

Thanks. 

Eleanor 

Sent from my iPad

> On 1 Nov 2015, at 06:53, Vollbrecht Family  wrote:
> 
> I am about 99% sure that this will work, but be advised that I did not 
> actually complete the testing all the way through to sending multiple 
> attachments. When in the body of the message, double tap and hold where you 
> want the attachment inserted. Be sure that you tap above the keyboard so you 
> don't inadvertently choose a letter. After you hear the three rising tones, 
> lift your finger and you will get a pop-up menu. Choose show more and then 
> choose add attachment. In my case this actually brought me to iCloud Drive. I 
> was able to see my folders and files and I was able to double tap on the 
> folder to open it up. The reason I think I could select more than one item is 
> because there is a done button which seems like you would choose that when 
> you are finished, rather than the action being finished as soon as you double 
> tap on an item to attach. Let me know how this goes for you or if the 
> instructions are not clear.
> 
> Sent from my iPhone
> 
>> On Oct 31, 2015, at 7:03 PM, 'Eleanor Roberts' via peel-the-apple 
>>  wrote:
>> 
>> Hi all 
>> 
>> Just wondering if anyone can help me. I have 2 Word documents which I've 
>> written and are saved on ICloud Drive on my IPad Mini 3. I want to e-mail 
>> these documents out to people as attachments, but obviously would rather 
>> attach both of them to the same e-mail. So does anyone know how I can do 
>> this from my IPad. Any help/instructions much appreciated. 
>> 
>> Many thanks. 
>> 
>> Eleanor 
>> 
>> Sent from my iPad
>> 
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Does anyone know how I can send multiple word documents as attachments in a single e-mail from my IPad?

2015-10-31 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just wondering if anyone can help me. I have 2 Word documents which I've 
written and are saved on ICloud Drive on my IPad Mini 3. I want to e-mail these 
documents out to people as attachments, but obviously would rather attach both 
of them to the same e-mail. So does anyone know how I can do this from my IPad. 
Any help/instructions much appreciated. 

Many thanks. 

Eleanor 

Sent from my iPad

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Re: A real problem now in Twitter

2015-08-31 Thread 'Eleanor Roberts' via VIPhone
Hi 

I am experiencing exactly the same problems with the native Twitterr app, so I 
too would really appreciate it if anyone knows of a way to solve this issue. 

Thanks. 

Eleanor 

Sent from my iPad

> On 31 Aug 2015, at 17:19, Kathy Brandt  wrote:
> 
> When someone follows you whom you want to check out, you now only have the 
> choice to follow them without being able to view the user profile first, 
> because the user info isn't there. I can't figure out how to get around this. 
> This is in the native Twitter app.  I would often go to my follow or 
> followers page and hit that user profile name to view that persons timelines. 
> Now I can't unless I search for them, and some of the names are too 
> complicated to memorize. Thanks if anyone knows how
> 
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Can anyone recommend a good full-size external bluetooth keybboard that works well with IPad?

2015-09-10 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just wondered if anyone has any recommendations  for a good  full-sized 
external bluetooth keyboard that would work  well with IPad? My current one has 
finally given up on me, and despite trying everything I can think of itt just 
doesn't want to work any more. So I'm going to have to get a new one. So any 
recommendations of good products would be much appreciated. 

Thanks. 

Eleanor 

Sent from my iPad

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Re: My top iOS 9 Bugs

2015-09-17 Thread 'Eleanor Roberts' via VIPhone
Hi 

Please can folk make sure they report these bugs to Apple, especially the 
bluetooth keyboard one! Whilst I do occasionally use the touch screen, 99.9% of 
the time I use my bluetooth keyboard for everything. I've reported it to Apple 
accessibility, but would strongly encourage everyone else to do the same, 
otherwise it'll never get fixed. 

Eleanor 

Sent from my iPad

> On 17 Sep 2015, at 12:10, Devin Prater  wrote:
> 
> My biggest bug is the bluetooth keyboard problem. I know, I have, and love, 
> my Varioultra, but I have a friend that exclusively uses a keyboard, and it 
> hit her hard. 
> 
> Sent from my iPhone
> 
>> On Sep 16, 2015, at 4:54 PM, Jonathan Mosen  wrote:
>> 
>> Hi Neal. My understanding is that if you are affected, it will also happen 
>> if you have your phone on silent. If you just have your phone unmuted and on 
>> speaker, it appears to be OK as far as I know.
>> Jonathan Mosen
>> Mosen Consulting
>> Blindness technology eBooks, tutorials and training
>> http://Mosen.org
>> 
>>> On 17/09/2015, at 9:38 AM, Neal Ewers  wrote:
>>> 
>>> Jonathan. Is this phone problem a problem only when using something 
>>> connected to the phone such as ear buds or a bluetooth device? Or, does it 
>>> also effect phone calls if you are using none of these devices and only 
>>> using the microphone and speaker in the phone?
>>>  
>>> Thanks.
>>>  
>>> Neal
>>>  
>>>  
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>>> Of Jonathan Mosen
>>> Sent: Wednesday, September 16, 2015 12:15 PM
>>> To: viphone@googlegroups.com
>>> Subject: My top iOS 9 Bugs
>>>  
>>> Hi everyone, now that the NDA is lifted, here are some things I think you 
>>> might like to be aware of in iOS 9.
>>> I am enthusiastic about iOS 9. It is significantly more responsive than its 
>>> predecessor, and there are many new features that I'm sure you'll enjoy. 
>>> Unfortunately, there are also some VoiceOver bugs in iOS 9 that range from 
>>> minor annoyances to potentially critical, depending on how you use your 
>>> device and whether you find yourself affected. Here are just a few that you 
>>> might like to take into consideration before deciding whether to wait for a 
>>> bug fix release before installing iOS 9. Remember that a few days following 
>>> iOS 9's release, it will not be possible to downgrade again, so you should 
>>> consider the upgrade to iOS 9 a one-way trip, and proceed with caution if 
>>> anything below concerns you.
>>> 1. Audio routing bug. This is potentially the most significant 
>>> accessibility bug I can recall ever to slip through an iOS release, due to 
>>> the number of people who may be affected. Not everyone will be, and at 
>>> present, even after extensive testing with a range of people owning 
>>> different devices, I have no information about why it affects some users, 
>>> but not others. It is not device specific, for example it is happening to 
>>> me on my iPhone 6 Plus, but I know iPhone 6 Plus users where the problem 
>>> isn't so severe. Nor does it seem to be affected by any setting. If you're 
>>> lucky, it won't happen to you, but the only way I am aware of to determine 
>>> this is to upgrade.
>>> This bug may affect you when you have earbuds or headphones connected to 
>>> the headphone socket of your iPhone. The primary way the audio routing bug 
>>> manifests itself is when you receive an incoming phone or FaceTime call. 
>>> You can usually hear if you're going to be affected by the bug because your 
>>> ring-tone will fade in and out, rather like the way VOiceOver causes system 
>>> audio to fade in and out when audio ducking is enabled. At this point, if 
>>> you press the power button to silence the ringer and then flick through the 
>>> screen, you will find that not only has VOiceOver become unresponsive, but 
>>> the entire phone has as well.
>>> If you don't press the power button while the phone is ringing, but instead 
>>> opt to flick through the iPHone's screen to locate the Answer button or 
>>> review caller ID information, VoiceOver may not speak at all.
>>> Finally, if you attempt to answer the incoming call with a two-finger 
>>> double-tap, you may not be able to, since VoiceOver has effectively locked 
>>> up.
>>> The bottom line is that if you have earbuds connected, you may not be able 
>>> to answer a call.
>>> Some people have also reported similar problems answering calls when their 
>>> phone is set to silent.
>>> If you rely on your phone for business or safety, this could be a deal 
>>> breaker in terms of upgrading at this point.
>>> What makes this bug so fascinating is that not only is it completely absent 
>>> for some people, but of those who experience it, not all symptoms are 
>>> present for all users. For example, some people experience the issues I 
>>> have described when they press the power button to mute the ringer, but not 
>>> when 

Re: iOS 9 and my Logitech BT Keyboard

2015-09-17 Thread 'Eleanor Roberts' via VIPhone
Hi Chris 

I have been having exactly the same problems with my bluetooth keyboard. It is 
definitely a serious bug. I have reported it to Apple, and would urge you and 
anyone else who experiences it to do the same ASAP. Hopefully, the more of us 
who report it the more  notice they might take and the sooner this awful bug 
might get fixed!! I for one am really struggling not being able to use my 
keyboard!! 

Eleanor 

Sent from my iPad

> On 17 Sep 2015, at 18:54, Sieghard Weitzel  wrote:
> 
> The external bluetooth keyboard bug was known and Jonathan pointed it out in 
> his list of bugs which he posted yesterday once iOS 9 was publically 
> available and which I also reposted since I hadn't seen Jonathan's post at 
> the time. Nothing much you can do about it except wait for the fix.
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] 
> Sent: Thursday, September 17, 2015 12:30 AM
> To: viphone@googlegroups.com
> Subject: Re: iOS 9 and my Logitech BT Keyboard
> 
> Thoughts:  have you tried the alternative method of pressing up/down arrows 
> together?  have you tried re-pairing keyboard?  Might be 
> worth looking at the alternative capslock as VO key option, too.
> 
> Those are the thoughts,  they don't come thick and fast at this hour.
> 
> - Original Message - 
> From: "Chris Smart" 
> To: 
> Sent: Thursday, September 17, 2015 5:13 AM
> Subject: iOS 9 and my Logitech BT Keyboard
> 
> 
> Hi folks.
> 
> So far, everything is going well with iOS 9 on my iPhone 6+. Things appear 
> snappier and stable, except for a couple things.
> 
> I can no longer type into edit fields, like the Messages or FB Messenger 
> apps, with my external LogitechKeys-to-Go keyboard.  When I 
> hear that I am on an Edit field, have QuickNav off and do VO+Space as usual, 
> I hear the boundary sound effect when I try to type. By 
> that I mean that I hear the sound VoiceOver makes when you try to go past the 
> bottom edge of a window, the last item of a list etc.
> Are any other folks having trouble with external keyboards?
> 
> Also, I went looking for the new battery item that supposedly lists remaining 
> battery percentage of connected Bluetooth devices, but 
> can't find it.  I swipe down as usual, double-tap Today, find and double-tap 
> Edit, and Battery is not in the list of things I can 
> add or remove from the daily summary.  Anyone else tried this feature?
> 
> Thanks for any suggestions,
> 
> Chris
> 
> 
> --- Learn to meditate and train your brain with Muse, the first lab-grade EEG 
> biofeedback headband for home use!
> 
> 
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Re: Inability to type with bluetooth keyboard in iOS9?

2015-09-17 Thread 'Eleanor Roberts' via VIPhone
Hi Alex 

I'm not going to say whether you should advise people to upgrade or not. 
However, the bluetooth keyboard bug is quite significant to those it happens 
to, as it just won't speak or let you type text when you're in any sort of text 
edit field. It just freezes and VO stops talking. The only way you can resolve 
it is to turn the bluetooth keyboard off and make do with the on-screen 
keyboard. But obviously this is by no means ideal when you're trying to write 
long documents or e-mails etc. I'm sure others will have their opinions too. 

Eleanor 

Sent from my iPad

> On 17 Sep 2015, at 20:50, Alex Hall  wrote:
> 
> Hi all,
> I'm curious about iOS9's bug that prevents typing with bluetooth keyboards 
> for some users. I didn't see this in my own testing, though I don't really 
> use a bluetooth keyboard often. I didn't hear about anyone else running into 
> this one either, and I talked to several testers during the beta cycle. I'm 
> not doubting it happens, I just want to try to figure out why it happens. I'm 
> going to be asked by some TVIs and other people whether they should upgrade 
> the devices of their students and clients, and I am not sure what to tell 
> them about this bug. Any information you can provide would be appreciated. 
> Thanks.
> 
> --
> Have a great day,
> Alex Hall
> mehg...@icloud.com
> 
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Re: Inability to type with bluetooth keyboard in iOS9?

2015-09-17 Thread 'Eleanor Roberts' via VIPhone
Hi. 

Well I've had trouble using both an Apple keyboard and a Logitech keyboard. 
They need to fix it ASAP, as at the moment it's useless for people like me who 
are totally blind. Yes, I could try to type with VO turned off, but I'd always 
be very nervous as I wouldn't know what I was typing, whether I was still in 
the right place, etc etc. + there'd be a million and one typos!! Desperately 
hope that if enough people report it Apple might finally wake up and smell the 
coffee so-to-speak where these bugs are concerned and sort them out. 

Eleanor 

Sent from my iPad

> On 17 Sep 2015, at 22:07, 'carol.pearso...@googlemail.com' via VIPhone 
>  wrote:
> 
> I think it's so bad because I for one reported keyboard issues in IOS8 a 
> number of times, which went largely unsolved, apart from being able to take 
> out Voice-Over and all would be OK when you restarted it.
>  
> I had particular problems using Apple's own keyboarde too!  
>  
> Carol P
>  
> - Original Message -
> From: Jonathan Mosen
> To: viphone@googlegroups.com
> Sent: Thursday, September 17, 2015 9:18 PM
> Subject: Re: Inability to type with bluetooth keyboard in iOS9?
> 
> I run a private email list for registered developers who test iOS, and it was 
> quite common there. It was also reported extensively. It does trouble me that 
> issues so critical were extensively reported, but not addressed before 
> release. But this is the third year things like this have happened now, so I 
> guess it is what it is.
> Jonathan Mosen
> Mosen Consulting
> Blindness technology eBooks, tutorials and training
> http://Mosen.org
> 
>> On 18/09/2015, at 7:50 AM, Alex Hall  wrote:
>> 
>> Hi all,
>> I'm curious about iOS9's bug that prevents typing with bluetooth keyboards 
>> for some users. I didn't see this in my own testing, though I don't really 
>> use a bluetooth keyboard often. I didn't hear about anyone else running into 
>> this one either, and I talked to several testers during the beta cycle. I'm 
>> not doubting it happens, I just want to try to figure out why it happens. 
>> I'm going to be asked by some TVIs and other people whether they should 
>> upgrade the devices of their students and clients, and I am not sure what to 
>> tell them about this bug. Any information you can provide would be 
>> appreciated. Thanks.
>> 
>> --
>> Have a great day,
>> Alex Hall
>> mehg...@icloud.com
>> 
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Re: A CALL TO ACTION: VoiceOver No Longer Announcing Number of Messages in the Native iOS 9 Mail App

2015-09-20 Thread 'Eleanor Roberts' via VIPhone
Hi. I have now reported this to Apple as well. The more people who report these 
bugs the better. After all, as they said in the last responnse I had from them, 
that's what they want us to do. 

Eleanor 

Sent from my iPad

> On 19 Sep 2015, at 15:14, Woody Anna Dresner  wrote:
> 
> Hi,
> 
> I think it's great if people write in about this. FYI, I reported it during 
> the beta cycle and was told it was a duplicate bug report, so they do know 
> about it, but having more people say it's important to get it fixed should 
> help.
> 
> Best,
> Anna
> 
> 
> 
>> On Sep 18, 2015, at 6:55 PM, Tom Lange  wrote:
>> 
>> Hi. I'll definitely do that, as that's an issue that's really annoying me at 
>> the moment. We should write to 
>> 
>> accessibil...@apple.com
>> 
>> Right?
>> 
>> 
>> Sent from my iPhone
>> 
>>> On Sep 18, 2015, at 3:48 PM, M. Taylor  wrote:
>>> 
>>> Hello Everyone,
>>> 
>>> You may have noticed that in the currently released version of the native
>>> iOS 9 Mail app, VoiceOver no longer announces the actual number of messages
>>> in a collapsed message thread but, instead, merely says, "Multiple messages
>>> in thread."  
>>> 
>>> If, like me, you would like to once again hear the specific number of
>>> messages in a collapsed message thread, please join me in submitting a
>>> feedback request to Apple.
>>> 
>>> The following is a feedback request I just submitted to Apple.  Feel free to
>>> use any or all of it in your submissions.
>>> 
>>> Thank you,
>>> 
>>> Mark
>>> 
>>> [Begin Feedback]
>>> 
>>> TITLE:
>>> Request to Have VoiceOver Once Again Announce the Number of Messages in a
>>> collapsed Email Message Thread
>>> 
>>> DESCRIPTION:
>>> In iOS 8.x and earlier, VoiceOver would announce the actual number of
>>> messages in a collapsed email message thread.  In the currently released
>>> version of iOS 9.0, VoiceOver, instead of announcing the number of messages
>>> in the thread, merely says, "Multiple messages in thread."  The number of
>>> messages in a thread is important because said number may indicate how
>>> important or urgent the thread is to the user.
>>> 
>>> STEPS TO REPRODUCE:
>>> To reproduce this issue:
>>> 
>>> 1.
>>> From the LaunchPad, select Settings.
>>> 
>>> 2.
>>> Select Mail, Contacts, Calendars.
>>> 
>>> 3.
>>> Set Preview to None.
>>> 
>>> 4.
>>> Set "Organize by Thread" to, "ON".
>>> 
>>> 5.
>>> Launch the native iOS 9.0 Mail app.
>>> 
>>> 6.
>>> In the Messages Table, place VoiceOver focus on a message thread containing
>>> multiple messages.
>>> 
>>> EXPECTED RESULTS:
>>> I expect VoiceOver to announce the actual number of messages in the thread.
>>> 
>>> ACTUAL RESULTS:
>>> VoiceOver says, "Multiple messages in thread."
>>> 
>>> [End Feedback] 
>>> 
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Re: A CALL TO ACTION: For All Camera App Users

2015-09-20 Thread 'Eleanor Roberts' via VIPhone
I agree. The only reason I won't be reporting this bug is because I've never 
used the camera with VO, so would literally have no idea what I was on about. 
But I really think anyone who does should report it, along with any/all the 
other bugs they come across. After all, that's exactly what Apple asked us all 
to do in their last response to me. 

Eleanor 

Sent from my iPad

> On 20 Sep 2015, at 01:25, Arianna Sepulveda  wrote:
> 
> I didn't even know you could zoom the camera with VO inabled. The only
> reason that I probably won't be reporting this bug is that I have no
> idea how to use the camera's zoom feature; I don't feel knowledgeable
> enough on the subject to provide a bug report. I feel others who do
> use this feature should, though.
> 
> 
> Thanks,
> Ari
> 
>> On 9/19/15, M. Taylor  wrote:
>> Hello Everyone,
>> 
>> If you haven't discovered it yet, in iOS 9.0, you soon will, said discovery
>> being that once again, the camera Zoom is in accessible when VoiceOver is
>> enabled.  I reported this during the beta cycle but it was not resolved.
>> 
>> You know, the problem with being a beta tester is that one cannot discuss
>> bugs with the general public who make up the majority of users who could
>> contact the company informing it of how important a feature is to the
>> usability and subsequent enjoyment of the product.  So frustrating.
>> 
>> I take a lot of photos and in iOS 8.4.1 the camera Zoom works beautifully
>> via the VoiceOver Rotor.  The only workaround in 9.0 is what it was in
>> certain versions of iOS 7.x; that is to turn VoiceOver off, set the zoom,
>> then turn VoiceOver back on and take the photo.  What a pain.
>> 
>> So please join me in requesting that this bug be addressed as soon as
>> possible.
>> 
>> Thank you,
>> 
>> Mark
>> 
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Re: iOS9 and Fantastical

2015-09-21 Thread 'Eleanor Roberts' via VIPhone
Hi. 

I've noticed this too, and, as has already been said, it appears  not just to 
be a VoiceOver bug either as my sighted friend tried it without VO and it 
wouldn't let her do anything. She looked to see where we  could report it, but 
it wasn't obvious. So if anyone knows where we go to report this one please let 
us know. 

Eleanor 

Sent from my iPad

> On 21 Sep 2015, at 07:11, 'carol.pearso...@googlemail.com' via VIPhone 
>  wrote:
> 
> Yes, you're right there.
>  
> How do I find where to report it?
>  
> Carol P
>  
> - Original Message -
> From: Richard Turner
> To: viphone@googlegroups.com
> Sent: Monday, September 21, 2015 2:21 AM
> Subject: Re: iOS9 and Fantastical
> 
> 
> I just tried it and you are correct.
> But, even without VoiceOver running, my wife couldn't enter anything. She 
> said it was dimmed.
> I think we have a major bug in Fantastical with iOS 9. I also find that when 
> I open Fantastical it takes me to a date either in April of this year, or 
> October of last year.
> Very strange.
> Richard
> 
> 
>> On Sep 20, 2015, at 2:24 PM, 'carol.pearso...@googlemail.com' via VIPhone 
>>  wrote:
>> 
>> Hi all,
>>  
>> If anyone has upgraded to iOS 9 and uses Fantastical, can you confirm 
>> whether it's working for you when you go to create a new event?  I can 
>> select new event and go to write it in, but then I can't read the screen at 
>> all so can't write it in the edit box.  However, if I add the event using 
>> another diary, I can read and edit that event in Fantastical.
>>  
>> I'd love to know of others' experiences with this and if anyone has an idea 
>> what's going on?
>>  
>> Carol P
>>  
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Re: AmazonBasics bluetooth keyboard

2015-09-24 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just to say please continue to report this bug to Apple at 
accessibil...@apple.com until it is properly fixed. As has been said on other 
lists, the more people who report it the greater the likelyhood that Apple 
might listen and fix it. They need to be made fully aware by a lot of people 
just what a serious problem it is/can be for  us. 

Eleanor 

Sent from my iPad

> On 24 Sep 2015, at 06:04, Jennie Facer  wrote:
> 
> Have you tried turning quickNav on and the n off again?
> 
> Jenn
> 
> TO THE WORLD YOU ARE SOMEONE, BUT TO SOMEONE YOU ARE THE WORLD!
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Richard Turner
> Sent: Wednesday, September 23, 2015 7:59 PM
> To: viphone@googlegroups.com
> Subject: AmazonBasics bluetooth keyboard
> 
> My AmazonBasics Bluetooth Keyboard will connect to my iPhone 5S and I can 
> control the phone from the keyboard  with the various VO commands.
> But, when I go to type in any fields or edit boxes, the phone just bongs.
> Quick Nav is off.
> This is iOS 9.0.1.
> Any ideas?
> Richard
> 
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Apples' response to my e-mail reporting IOS9 bugs - they really do want/need our help!

2015-09-19 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just an e-mail to let you know I've had a  response from Apple following the 
e-mail I sent them reporting the IOS9 bugs. They say that they really want all 
our help, and have asked that every time any of us  experience any form of an 
IOS9 accessibility bug, however mild we think it is, to report it by e-mailing 
them at accessibil...@apple.com. I paste below  the text of  what they said, 
bbut the bottom line from them is please please all get reporting every time 
something occurs. 

Thanks. 

See text below. 

Eleanor 


> Hello,
> 
> Thank you for your email. We appreciate the feedback.
> 
> We would like to gather as much information about all the bugs you describe 
> as possible, and would ask you to encourage all your contacts to report any 
> accessibility bugs they experience using IOS9 to us every time they occurr. 
> They can do so by e-mailing accessibil...@apple.com. Please ensure that each 
> time you/they submit a report you tell us exactly what you were trying to do 
> at the time the bug occurred. 

> Firstly, in terms of the various audio bugs you listed, we would like to get 
> stackshots to find out more about these behaviors. Therefore, every time you 
> or any of your contacts experience any form of audio bug please do the 
> following:
> Press the home button and either of the volume buttons simultaneously.
> Let up on the buttons wait a little bit (a 10 count should be fine) then do 
> it again. 
> 
> Connect your iPhone to a computer and sync it.
> The logs and stackshots will transfer to the computer during the sync.
> 
> For Mac OS X systems:
> Connect your iPhone and sync it in iTunes. 
> In the Finder press command+Shift+G and navigate to 
> ~/Library/Logs/CrashReporter/MobileDevice/
> If you have multiple iOS devices select the appropriate device to get the 
> logs from. 
> Compress the folder and send it to us. 
> 
> For Windows system:
> Connect your iPhone and sync it in iTunes.
> Windows XP: the crash logs are in C:\Documents and Settings\USER\Application 
> Data\Apple computer\Logs\CrashReporter\
> Windows Vista & Windows 7: the crash logs are in 
> C:\Users\USER\AppData\Roaming\Apple 
> computer\Logs\CrashReporter\MobileDevice\device name
> 
Secondly, regarding the bugs you are expeeriencing using bluetooth keyboards, 
please can you and all your contacts report every instance of a problem 
occurring to us as soon as it has happened. Please ensure you tell us what you 
were trying to do with the keyboard when the problem occurred, if/how you tried 
to fix it, and whether or not your attempts to do so were successful. We do 
appreciate that the use of bluetooth keybooards is very important for you, 
which is why we would like as accurate a picture as possible through as many 
reports of what is going on so that we can work on fixing the problems. 

> Finally, regarding what you described about returning to the previous 
> position of VoiceOver focus, please also report this to the developers of the 
> apps which you were using when you experienced this behavior. Apple relies on 
> each application developer to properly implement the necessary components 
> into their applications that allow VoiceOver to work correctly. Customer 
> feedback directly to the developer helps them to improve performance and 
> compatibility.
> 
> Sincerely,
> 
> Apple Accessibility

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Re: A CALL TO ACTION: For All Camera App Users

2015-09-20 Thread 'Eleanor Roberts' via VIPhone
Oh ok. Will send a report now then, as more than happy to support those who do 
use it. 

Eleanor 

Sent from my iPad

> On 20 Sep 2015, at 17:25, Sieghard Weitzel  wrote:
> 
> Just because you don't use a feature you can still report it and in doing so 
> support those who do use it. After all, you said you use bluetooth keyboards 
> all the time, I rarely do but yet I send an email to accessibil...@apple.com 
> and rephrased what I read about this bug since it seems important to many and 
> I am quite sure that Apple has some way to priortise the bug reports they are 
> getting based on how many people report hem..
> 
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] 
> Sent: Saturday, September 19, 2015 11:39 PM
> To: viphone@googlegroups.com
> Subject: Re: A CALL TO ACTION: For All Camera App Users
> 
> I agree. The only reason I won't be reporting this bug is because I've never 
> used the camera with VO, so would literally have no idea what I was on about. 
> But I really think anyone who does should report it, along with any/all the 
> other bugs they come across. After all, that's exactly what Apple asked us 
> all to do in their last response to me. 
> 
> Eleanor 
> 
> Sent from my iPad
> 
>> On 20 Sep 2015, at 01:25, Arianna Sepulveda  wrote:
>> 
>> I didn't even know you could zoom the camera with VO inabled. The only
>> reason that I probably won't be reporting this bug is that I have no
>> idea how to use the camera's zoom feature; I don't feel knowledgeable
>> enough on the subject to provide a bug report. I feel others who do
>> use this feature should, though.
>> 
>> 
>> Thanks,
>> Ari
>> 
>>> On 9/19/15, M. Taylor  wrote:
>>> Hello Everyone,
>>> 
>>> If you haven't discovered it yet, in iOS 9.0, you soon will, said discovery
>>> being that once again, the camera Zoom is in accessible when VoiceOver is
>>> enabled.  I reported this during the beta cycle but it was not resolved.
>>> 
>>> You know, the problem with being a beta tester is that one cannot discuss
>>> bugs with the general public who make up the majority of users who could
>>> contact the company informing it of how important a feature is to the
>>> usability and subsequent enjoyment of the product.  So frustrating.
>>> 
>>> I take a lot of photos and in iOS 8.4.1 the camera Zoom works beautifully
>>> via the VoiceOver Rotor.  The only workaround in 9.0 is what it was in
>>> certain versions of iOS 7.x; that is to turn VoiceOver off, set the zoom,
>>> then turn VoiceOver back on and take the photo.  What a pain.
>>> 
>>> So please join me in requesting that this bug be addressed as soon as
>>> possible.
>>> 
>>> Thank you,
>>> 
>>> Mark
>>> 
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Re: iOS 9.01 and External Bluetooth Keyboards

2015-09-24 Thread 'Eleanor Roberts' via VIPhone
Hi Chris 

Please report any problems like this with your bluetooth keyboard to 
accessibil...@apple.com. It's really important that as many people report it as 
possible in the hope that Apple might actually listen to us, take the problems 
seriously, and actually do something about fixing it. 

Eleanor 

Sent from my iPad

> On 24 Sep 2015, at 18:34, Chris Smart  wrote:
> 
> Shoot. Forget that. It's not fixed, although I was able to use my keyboard 
> for a short while.
> 
> 
> At 11:30 AM 9/24/2015, you wrote:
>> Update:
>> 
>> It appears that, at least on my particular iPhone 6+, I can now use my 
>> Logitech Keys-to-Go Bluetooth keyboard again, after updating to iOS 9.01.
>> 
>> Initially, after installing the update, I tried typing in a search field, 
>> and experienced the double characters problem. That was not happening with 
>> iOS 9.0. This was promising.
>> 
>>  Turning Voiceover off and back on brought back the iOS 9.0 behavior where I 
>> couldn't type in edit fields at all.
>> 
>> However, then going into Settings > Bluetooth  and "More Info" for my 
>> keyboard, telling the iPhone to forget the device, then re-pairing with it, 
>> I can now type just fine!
>> 
>> So, once you forget then re-pair wiht your keyboard, you should at least be 
>> able to type as before.
>> 
>> It remains to be seen if the doubled characters bug still exists. I haven't 
>> encountered it yet.
>> 
>> Chris
>>  
>> 
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Can anyone remind me/send me step-by-step instructions on how to update my IPhone/IPad through my Mac as opposed to over-the-air??

2015-12-08 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Sorry to be a pain, as I know this has been discussed many times on list, but 
I've lost the e-mails. Could anyone send me step-by-step/idiot-proof 
instructions on how I can update my IPhone and IPad using my Mac as opposed to 
trying an over-the-air update?? People say it's safer doing it this way, but 
I've had a total blank. 

Many thanks for any help. 

Eleanor 

Sent from my iPad

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Can anyone tell me how I can set an IPhone 6 to be answered using voice activation??

2015-12-10 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Wondering if anyone can help me with this. I'm going to a friend's 
tonighttohelphim set up his newIPhone 6 which he got yesterday. He's been told 
by someone that you can set the phone to answer calls using voice activation. 
I've not heard of this, so was wondering if this was indeed the case?? If so, 
how would I set this up for my friend as he's very interested in this feature?? 

Any help/advice given ASAP really would be very much appreciated. 

Thanks. 

Eleanor

Sent from my iPhone

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Can anyone recommend a good Bluetooth keyboard case for an IPad Mini 4??

2016-01-02 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just wondering if anyone can help. I am hoping to get an IPad Mini 4 in the 
next few days (a belated Christmas/early birthday present). I want to keep it 
in a keyboard case so that I can use a keyboard with it at any time rather than 
having to worry about taking my external keyboard everywhere with me. So just 
wondered if anyone could recommend any good keyboard cases for IPad Mini 4 
which are reliable and robust/protect the device well?? 

Any suggestions much appreciated.

Thanks. 

Eleanor 

Sent from my iPad

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Re: Urgent questions re transferring data from an IPad Mini 3 to an IPad Mini 4 - any help/advice much appreciated

2016-01-07 Thread 'Eleanor Roberts' via VIPhone
Hi 

The Mini 3 was already running IOS 9.2 - it was my new Mini 4 that, to my 
surprise, was only running IOS 9. So I have a 9.2 back-up from my Mini 3, but 
how would I now go about transferring the back-up onto the Mini 4 now. That I 
have upgraded the Mini 4 to 9.2? 

Eleanor 

Sent from my iPad

> On 7 Jan 2016, at 23:01, Woody Anna Dresner <wadres...@att.net> wrote:
> 
> Hi Eleanor,
> 
> The easiest thing would be to update the Mini 3 to iOS 9.2 and then do 
> another iCloud backup. Then restore the new iPad from the Mini 3 backup.
> 
> Best,
> Anna
> 
> 
> 
>> On Jan 7, 2016, at 4:51 PM, 'Eleanor Roberts' via VIPhone 
>> <viphone@googlegroups.com> wrote:
>> 
>> Hi all 
>> 
>> Am really hoping someone might be able to help me here. I collected my new 
>> IPad Mini 4 today and have been trying to set it up all evening, but it's 
>> not gone without its hitches. 
>> 
>> My main concern has been/is ensuring that all my data came across 
>> successfully from my IPad Mini 3 (which I'll be selling to a friend once 
>> I've cleared it), to my new IPad. So I was advised to set up my new IPad 
>> from my latest ICloud back-up of the old one. However, when I came to do 
>> this my Mini 4 told me that it didn't have the latest IOS system on it (I.e. 
>> 9.2) so couldn't accept the back-up from my Mini 3! The only thing it'd let 
>> me do is set the device up as a new IPad and then update the IOS system. So 
>> does anyone know if there's now a way I can transfer the latest ICloud 
>> back-up of my Mini 3 onto my Mini 4?? 
>> 
>> Also, I want to make sure that all my ringtones come across successfully, as 
>> I have spent a long time building up my collection and don't want to lose 
>> them all/have to get them all again. So what's the best way of doing this?? 
>> Would it be through my Mac? If so, could someone give me some instructions 
>> on/remind me how to do this?? 
>> 
>> Thirdly, what's the best way/how do I ensure that all my photos, contacts 
>> and music have all come across safely?? 
>> 
>> So sorry for all the questions, but I want to make sure I've done everything 
>> I need to and that it's all work before I clear my Mini 3. So any 
>> help/advice/hints/tips anyone can give to assist me with this really would 
>> be very much appreciated. 
>> 
>> Many thanks. 
>> 
>> Eleanor 
>> 
>> Sent from my iPad
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Urgent questions re transferring data from an IPad Mini 3 to an IPad Mini 4 - any help/advice much appreciated

2016-01-07 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Am really hoping someone might be able to help me here. I collected my new IPad 
Mini 4 today and have been trying to set it up all evening, but it's not gone 
without its hitches. 

My main concern has been/is ensuring that all my data came across successfully 
from my IPad Mini 3 (which I'll be selling to a friend once I've cleared it), 
to my new IPad. So I was advised to set up my new IPad from my latest ICloud 
back-up of the old one. However, when I came to do this my Mini 4 told me that 
it didn't have the latest IOS system on it (I.e. 9.2) so couldn't accept the 
back-up from my Mini 3! The only thing it'd let me do is set the device up as a 
new IPad and then update the IOS system. So does anyone know if there's now a 
way I can transfer the latest ICloud back-up of my Mini 3 onto my Mini 4?? 

Also, I want to make sure that all my ringtones come across successfully, as I 
have spent a long time building up my collection and don't want to lose them 
all/have to get them all again. So what's the best way of doing this?? Would it 
be through my Mac? If so, could someone give me some instructions on/remind me 
how to do this?? 

Thirdly, what's the best way/how do I ensure that all my photos, contacts and 
music have all come across safely?? 

So sorry for all the questions, but I want to make sure I've done everything I 
need to and that it's all work before I clear my Mini 3. So any 
help/advice/hints/tips anyone can give to assist me with this really would be 
very much appreciated. 

Many thanks. 

Eleanor 

Sent from my iPad

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Re: PTA Urgent questions re transferring data from an IPad Mini 3 to an IPad Mini 4 - any help/advice much appreciated

2016-01-07 Thread 'Eleanor Roberts' via VIPhone
Hi. Thanks for that information. So, having just looked under settings on the 
IPad, would the reset I need be the one that says "reset network settings", or 
the one that says "erase all"? 

Eleanor 

Sent from my iPad

> On 7 Jan 2016, at 23:07, Vollbrecht Family  wrote:
> 
> Hi, you are on the right track. After setting up the iPad as new and updating 
> to the latest iOS version, restore your iPad to factory settings. This time, 
> set it up from the iCloud back up, and it will work properly. As far as all 
> of the other things you ask about, The ring tones, contacts, at Cetera, this 
> should all come across automatically, either from the iCloud back up or just 
> from the use of iCloud it's self. Let us know if you find anything missing 
> after the restore is complete. The restore can take quite a while if you have 
> a lot of content, and it will only restore while on Wi-Fi.
> 
> Sent from my iPhone
> 
>> On Jan 7, 2016, at 5:51 PM, 'Eleanor Roberts' via peel-the-apple 
>>  wrote:
>> 
>> Hi all 
>> 
>> Am really hoping someone might be able to help me here. I collected my new 
>> IPad Mini 4 today and have been trying to set it up all evening, but it's 
>> not gone without its hitches. 
>> 
>> My main concern has been/is ensuring that all my data came across 
>> successfully from my IPad Mini 3 (which I'll be selling to a friend once 
>> I've cleared it), to my new IPad. So I was advised to set up my new IPad 
>> from my latest ICloud back-up of the old one. However, when I came to do 
>> this my Mini 4 told me that it didn't have the latest IOS system on it (I.e. 
>> 9.2) so couldn't accept the back-up from my Mini 3! The only thing it'd let 
>> me do is set the device up as a new IPad and then update the IOS system. So 
>> does anyone know if there's now a way I can transfer the latest ICloud 
>> back-up of my Mini 3 onto my Mini 4?? 
>> 
>> Also, I want to make sure that all my ringtones come across successfully, as 
>> I have spent a long time building up my collection and don't want to lose 
>> them all/have to get them all again. So what's the best way of doing this?? 
>> Would it be through my Mac? If so, could someone give me some instructions 
>> on/remind me how to do this?? 
>> 
>> Thirdly, what's the best way/how do I ensure that all my photos, contacts 
>> and music have all come across safely?? 
>> 
>> So sorry for all the questions, but I want to make sure I've done everything 
>> I need to and that it's all work before I clear my Mini 3. So any 
>> help/advice/hints/tips anyone can give to assist me with this really would 
>> be very much appreciated. 
>> 
>> Many thanks. 
>> 
>> Eleanor 
>> 
>> Sent from my iPad
>> 
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Question about FceBook - is it accessible using voiceover on IOS devices?

2016-05-31 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just a quick question about FaceBook. I'd really like to set up an account and 
start using it. However, when I tried to do this a couple of years ago to be 
honest I didn't find it very accessible on my IPad and IPhone when totally 
reliant on voiceover (which I am). So I just wondered whether things had 
improved and whether it was now accessible using VO? I use Twitter all the time 
and have no issues with it, and I'd love to do the same with FaceBook, but 
don't really want to take the plunge without asking about others experiences 
first. 

Thanks for any help you can give. 

Eleanor 

Sent from my iPad

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Re: Is your App Store app slow/sluggish? Here is how to clear the App Store cache

2016-01-15 Thread 'Eleanor Roberts' via VIPhone
Hi 

I was very interested to read this article, and was just wondering if anyone 
had tried to do this and actually got it to work?? It's just I've tried, and it 
might just be me doing something wrong, but it's not worked on any of my 
attempts. I'm particularly interested as I have my new IPad and want to keep it 
as uncluttered as possible. So if anyone knows if this works and can give me 
some detailed instructions on how to accomplish this (idiot-profof), I'd be 
really grateful. Alternatively, if anyone can recommend good apps or methods to 
help keep the IPad free from rubbish I'd also be interested. 

Thanks. 

Eleanor 

Sent from my iPad

> On 10 Jan 2016, at 20:32, Sieghard Weitzel  wrote:
> 
> Hi all,
>  
> Just was listening to the Today in iOS Podcast and picked up a titbit of 
> information I didn’t know before. Apparently you can clear the cache in the 
> App Store app (this works also in the Podcasts, iTunes and iBooks apps) by 
> doing the following:
>  
> 1.   Open the App Store app
> 2.   Put focus on the “Featured” or “Top Charts” tab in any of these apps.
> 3.   Tap the tab 10 times quickly. For a sighted person the screen 
> flickers after the tenth tap and this apparently clears the cache for the app 
> and this in turn may (or may not) improve the performance of your phone. I 
> find with Voiceover it is easiest to split tap, just find the tab and keep 
> one finger on it, then use another finger to tap 10 times quickly. After the 
> tenth tap you’ll hear the same little tone that you hear when you open an app 
> and I guess this is the same as a sighted person seeing the screen flicker.
>  
> Here is a link to an article on CultofMac about this:
> http://www.cultofmac.com/404462/app-store-app-acting-weird-try-this-quick-fix/
>  
>  
> Regards,
> Sieghard
>  
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Please can someone remind me how I go about clearing my documents and data from the storage options in settings on my IPhone?

2016-01-17 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I am currently trying to clear some space on my IPhone. Obviously, one of the 
things I know to do is to manage things through the "manage storage" option in 
settings. However, I've had a complete blank and can't remember how to clear 
the documents and data from the various apps I've got. I've got no trouble 
finding the button that says "delete app", but that isn't really what I want to 
do - I just want to get rid of the rubbish which has built up in documents and 
data. So if anyone could send me some step-by-step instructions on how to do 
this would be most grateful. Or, do I actually have to delete the app in its 
entirety and then re-download it? 

Thanks. 

Eleanor 

Sent from my iPad

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How can I get text message forwarding to start working again having updated my IPhone and IPad to 9.3??

2016-03-22 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I know this might seem a really obvious thing to some, but I've tried and tried 
and can't get it to work. I've just updated my IPhone and IPad to IOS9.3. When 
I was running IOS9.2.1 I had text message forwarding running very successfully 
from my IPhone to my IPad. However, since updating I can't for the life of me 
get it to work. So was wondering if someone could remind me/send me some 
instructions on how to reset/re-activate this in case I'm missing a trick?? At 
the moment, every time the phone asks for the code from my IPad the IPad just 
comes up with the word "(null)", which I'm sure can't be right, and every time 
I've entered it into the phone (exactly as it's written on the IPad) it's not 
been accepted. 

So if anyone has any ideas at all/suggestions as to how I can get over this and 
get my text messages being sent to my IPad again as they were before the update 
it'd be very very much appreciated. 

Many thanks. 

Eleanor 

Sent from my iPad

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Can anyone tell me the best way to open and edit a PDF file on an IPad??

2016-03-20 Thread 'Eleanor Roberts' via VIPhone
Hi all 

The subject line says it all. I have been sent a PDF file (an application form) 
which I need to open, fill in and return by e-mail. I'd really like to be able 
to open/edit/fill in the form on my IPad. So was wondering if people could 
recommend what the best way of doing this would be/could send me some 
instructions?? Alternatively, if there's no way I'll be able to do it on my 
IPad, does anyone know how I can do it on my Mac? 

Many thanks in advance for any help anyone can give. 

Eleanor 

Sent from my iPad

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Re: Can anyone tell me how I can makes sure that all my contacts are properly synced between my ICloud and Gmail accounts please?

2016-07-22 Thread 'Eleanor Roberts' via VIPhone
This all sounds really good. So is this CardDav something you have to get from 
the App Store?, or is it already available on my phone or IPad? Is there any 
chance you could e-mail across some full/idiot-proof instructions so I can get 
it set up to sync everything to Google Contacts? Also, what would be the 
equivalent that I'd need for Android?, as I have an Android tablet too. 

Many thanks for all your help with this. 

Eleanor 

Sent from my iPad

> On 22 Jul 2016, at 13:25, Christopher Chaltain <chalt...@gmail.com> wrote:
> 
> Sorry, I didn't read the whole thread closely enough. Using CardDav, which 
> like I said is now part of the Mail apps Gmail support, will sync your 
> contacts between your Gmail account on your phone and Google Contacts in the 
> cloud. It won't sync between iCloud and Google Contacts. I just keep all of 
> my contacts in Google Contacts and then point all of my devices to it, IOS, 
> Linux, Android, Windows, and everything is all synced with Google Contacts. I 
> don't use contacts in iCloud at all.
> 
>> On 22/07/16 07:12, Christopher Chaltain wrote:
>> The IOS Mail app supports CardDav (note the correct spelling) natively
>> when setting up a Gmail account. Just make sure Contacts is selected and
>> it'll be using CardDav. If you want this to be your default, such as
>> when you're creating a new contact, make sure Gmail is set as your
>> default in your contact settings. In the contacts app, you can restric
>> what you see to just your Gmail contacts, so you can use this to help
>> make sure everything is synced up by comparing what you see to what you
>> think you should see.
>> 
>>> On 22/07/16 06:27, Gordon wrote:
>>> The way I did this was so easy and simple and works well. Go into
>>> settings and where it says contacts, mail accounts. Choose to set up an
>>> other account and select cardav. You put your Google account information
>>> there and it moves everything over. Any time you update on Google, it
>>> also updates on your iPhone. Do a little research on cardav accounts and
>>> see if that's what you're wanting to do.
>>> 
>>> 
>>>> On 7/22/2016 6:23 AM, 'Eleanor Roberts' via VIPhone wrote:
>>>> Hi all
>>>> 
>>>> I'm wondering if anyone can help me. I want to try to make sure that
>>>> all my contacts are completely synced between my ICloud and Gmail
>>>> accounts, so that they will all work regardless of what device I'm
>>>> using and so that they're all up-to-date/contain the same information
>>>> and there aren't loads of duplicates about. Does anyone know how I can
>>>> do this?? I'm sure there's a way, but I've just had a total blank.
>>>> 
>>>> Any help would be much appreciated.
>>>> 
>>>> Many thanks.
>>>> 
>>>> Eleanor
>>>> 
>>>> Sent from my iPad
> 
> -- 
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> chaltain at Gmail
> 
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Re: Can anyone tell me how I can makes sure that all my contacts are properly synced between my ICloud and Gmail accounts please?

2016-07-22 Thread 'Eleanor Roberts' via VIPhone
I was going to ask exactly the same question. I've found it exactly as you 
said, but how do we know what to put for the server part? Is there a way we can 
find out. 

Eleanor 

Sent from my iPad

> On 22 Jul 2016, at 16:37, 'Simon w' via VIPhone <viphone@googlegroups.com> 
> wrote:
> 
> No I just used my email address and password and for the server i just put
> ws102.contacts.gq1.yahoo.com
> For you I don't know when it's going to be since you using Google or your 
> iCloud so it would have to find that information out.
> 
> Sent from my iPhone
> 
>> On Jul 22, 2016, at 11:27 AM, Eleanor burke <eleanormarthabu...@gmail.com> 
>> wrote:
>> 
>> then how does one create a carddav presumably one needs an application of 
>> some type.
>> 
>>> On 22 Jul 2016, at 16:24, 'Simon w' via VIPhone <viphone@googlegroups.com> 
>>> wrote:
>>> 
>>> You are not going to find the Card DAV account in the app store, you will 
>>> only be able to find it in the setting called mail contacts and calendars 
>>> and if you go to add account it will be in other.
>>> 
>>> Sent from my iPhone
>>> 
>>>> On Jul 22, 2016, at 11:18 AM, Eleanor burke <eleanormarthabu...@gmail.com> 
>>>> wrote:
>>>> 
>>>> I found this in the UK store so maybe somebody can say if it is the same 
>>>> one though the name is different. it came up as my first search 
>>>> result.Contactzilla Mobile Importer by Contactzilla
>>>> https://appsto.re/gb/ygpEV.i
>>>> 
>>>>> On 22 Jul 2016, at 15:55, 'Eleanor Roberts' via VIPhone 
>>>>> <viphone@googlegroups.com> wrote:
>>>>> 
>>>>> Hi all 
>>>>> 
>>>>> Thanks for the information I've just looked for CardDav in the App Store 
>>>>> and it's not there. The only one remotely similar is something called All 
>>>>> Sync 2. Any ideas? Has anyone heard of this app? 
>>>>> 
>>>>> Eleanor 
>>>>> 
>>>>> Sent from my iPad
>>>>> 
>>>>>> On 22 Jul 2016, at 15:11, Eleanor burke <eleanormarthabu...@gmail.com> 
>>>>>> wrote:
>>>>>> 
>>>>>> just get it from the app store and you will be fine. D is free.
>>>>>> 
>>>>>>> On 22 Jul 2016, at 14:51, 'Eleanor Roberts' via VIPhone 
>>>>>>> <viphone@googlegroups.com> wrote:
>>>>>>> 
>>>>>>> This all sounds really good. So is this CardDav something you have to 
>>>>>>> get from the App Store?, or is it already available on my phone or 
>>>>>>> IPad? Is there any chance you could e-mail across some full/idiot-proof 
>>>>>>> instructions so I can get it set up to sync everything to Google 
>>>>>>> Contacts? Also, what would be the equivalent that I'd need for 
>>>>>>> Android?, as I have an Android tablet too. 
>>>>>>> 
>>>>>>> Many thanks for all your help with this. 
>>>>>>> 
>>>>>>> Eleanor 
>>>>>>> 
>>>>>>> Sent from my iPad
>>>>>>> 
>>>>>>>> On 22 Jul 2016, at 13:25, Christopher Chaltain <chalt...@gmail.com> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> Sorry, I didn't read the whole thread closely enough. Using CardDav, 
>>>>>>>> which like I said is now part of the Mail apps Gmail support, will 
>>>>>>>> sync your contacts between your Gmail account on your phone and Google 
>>>>>>>> Contacts in the cloud. It won't sync between iCloud and Google 
>>>>>>>> Contacts. I just keep all of my contacts in Google Contacts and then 
>>>>>>>> point all of my devices to it, IOS, Linux, Android, Windows, and 
>>>>>>>> everything is all synced with Google Contacts. I don't use contacts in 
>>>>>>>> iCloud at all.
>>>>>>>> 
>>>>>>>>> On 22/07/16 07:12, Christopher Chaltain wrote:
>>>>>>>>> The IOS Mail app supports CardDav (note the correct spelling) natively
>>>>>>>>> when setting up a Gmail account. Just make sure Contacts is selected 
>>>>>>>>> and
>>>>>>>>> it'll be using CardDav. If you want th

Re: Can anyone tell me how I can makes sure that all my contacts are properly synced between my ICloud and Gmail accounts please?

2016-07-22 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Thanks for the information I've just looked for CardDav in the App Store and 
it's not there. The only one remotely similar is something called All Sync 2. 
Any ideas? Has anyone heard of this app? 

Eleanor 

Sent from my iPad

> On 22 Jul 2016, at 15:11, Eleanor burke <eleanormarthabu...@gmail.com> wrote:
> 
> just get it from the app store and you will be fine. D is free.
> 
>> On 22 Jul 2016, at 14:51, 'Eleanor Roberts' via VIPhone 
>> <viphone@googlegroups.com> wrote:
>> 
>> This all sounds really good. So is this CardDav something you have to get 
>> from the App Store?, or is it already available on my phone or IPad? Is 
>> there any chance you could e-mail across some full/idiot-proof instructions 
>> so I can get it set up to sync everything to Google Contacts? Also, what 
>> would be the equivalent that I'd need for Android?, as I have an Android 
>> tablet too. 
>> 
>> Many thanks for all your help with this. 
>> 
>> Eleanor 
>> 
>> Sent from my iPad
>> 
>>> On 22 Jul 2016, at 13:25, Christopher Chaltain <chalt...@gmail.com> wrote:
>>> 
>>> Sorry, I didn't read the whole thread closely enough. Using CardDav, which 
>>> like I said is now part of the Mail apps Gmail support, will sync your 
>>> contacts between your Gmail account on your phone and Google Contacts in 
>>> the cloud. It won't sync between iCloud and Google Contacts. I just keep 
>>> all of my contacts in Google Contacts and then point all of my devices to 
>>> it, IOS, Linux, Android, Windows, and everything is all synced with Google 
>>> Contacts. I don't use contacts in iCloud at all.
>>> 
>>>> On 22/07/16 07:12, Christopher Chaltain wrote:
>>>> The IOS Mail app supports CardDav (note the correct spelling) natively
>>>> when setting up a Gmail account. Just make sure Contacts is selected and
>>>> it'll be using CardDav. If you want this to be your default, such as
>>>> when you're creating a new contact, make sure Gmail is set as your
>>>> default in your contact settings. In the contacts app, you can restric
>>>> what you see to just your Gmail contacts, so you can use this to help
>>>> make sure everything is synced up by comparing what you see to what you
>>>> think you should see.
>>>> 
>>>>> On 22/07/16 06:27, Gordon wrote:
>>>>> The way I did this was so easy and simple and works well. Go into
>>>>> settings and where it says contacts, mail accounts. Choose to set up an
>>>>> other account and select cardav. You put your Google account information
>>>>> there and it moves everything over. Any time you update on Google, it
>>>>> also updates on your iPhone. Do a little research on cardav accounts and
>>>>> see if that's what you're wanting to do.
>>>>> 
>>>>> 
>>>>>> On 7/22/2016 6:23 AM, 'Eleanor Roberts' via VIPhone wrote:
>>>>>> Hi all
>>>>>> 
>>>>>> I'm wondering if anyone can help me. I want to try to make sure that
>>>>>> all my contacts are completely synced between my ICloud and Gmail
>>>>>> accounts, so that they will all work regardless of what device I'm
>>>>>> using and so that they're all up-to-date/contain the same information
>>>>>> and there aren't loads of duplicates about. Does anyone know how I can
>>>>>> do this?? I'm sure there's a way, but I've just had a total blank.
>>>>>> 
>>>>>> Any help would be much appreciated.
>>>>>> 
>>>>>> Many thanks.
>>>>>> 
>>>>>> Eleanor
>>>>>> 
>>>>>> Sent from my iPad
>>> 
>>> -- 
>>> Christopher (CJ)
>>> chaltain at Gmail
>>> 
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How can I ensure everything is winked onto all my Apple devices, + how can I merge all my contacts?

2016-07-22 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just wondering if anyone can help me with the following questions. 

First, when I updated my IPhone and IPad to the latest software, in both 
instances my Mac announced that I'd got purchased items on my devices which 
hadn't been transferred to my library, and that I should do so. However, I've 
had a complete blank, so could someone please remind me how I ensure that all 
my devices (Mac, IPhone and IPad) are winked and that everything's "in the 
library"? Any help much appreciated. 

Secondly, I'd like to merge all my ICloud and Gmail contacts, as I now have an 
android tablet for work purposes, so I'd really rather all my devices (both 
Apple and Android) shared the same contacts than have duplicates etc 
everywhere. Does anyone know how I can do this? Again, any help much 
appreciated. 

Many thanks. 

Eleanor

Sent from my iPad

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Re: Can anyone tell me how I can makes sure that all my contacts are properly synced between my ICloud and Gmail accounts please?

2016-07-23 Thread 'Eleanor Roberts' via VIPhone
Thanks for this information. It's extremely helpful. So my next question is, 
bearing in mind that my Gmail account has been set up on my phone for ages 
(years/since I had it), where do I go to check/make sure that this CardDav 
function will work? Do I need to change the settings on the phone itself or do 
I need to go into my Gmail account from the Internet and change it from there?

Many thanks. 

Eleanor 

Sent from my iPad

> On 23 Jul 2016, at 00:39, Christopher Chaltain <chalt...@gmail.com> wrote:
> 
> Right, CardDav is a protocol and not an app. It allows you to sync your 
> contacts between your phone and a contact server that supports CardDav. The 
> Mail app in IOS already uses CardDav to sync Google Contacts. You don't need 
> to set up a separate CardDav account. You just need to check the contacts box 
> when you set up your Gmail account on your iPhone. It says the following in 
> the URL that was provided earlier:
> 
> Under the hood, Apple is using the open standard IMAP, CalDAV, and CardDAV 
> services to handle syncing Google services;
> 
> 
> You shouldn't have to provide any server information. The Mail app will 
> already know all of that when you set up your Google account. You'll just 
> need your log in information for Gmail.
> 
>> On 22/07/16 12:56, Sieghard Weitzel wrote:
>> CardDav is not an app, it's a protocol like IMAP or Exchange Active sync and 
>> it is used for setting up accounts to sync contacts. One reason why I use 
>> Outlook.com which used to be Hotmail is that it uses Exchange Active Sync 
>> and with exchange active sync not only email but also contacts and calendar 
>> is synced.
>> 
>> -Original Message-
>> From: 'Eleanor Roberts' via VIPhone [mailto:viphone@googlegroups.com]
>> Sent: Friday, July 22, 2016 7:56 AM
>> To: viphone@googlegroups.com
>> Subject: Re: Can anyone tell me how I can makes sure that all my contacts 
>> are properly synced between my ICloud and Gmail accounts please?
>> 
>> Hi all
>> 
>> Thanks for the information I've just looked for CardDav in the App Store and 
>> it's not there. The only one remotely similar is something called All Sync 
>> 2. Any ideas? Has anyone heard of this app?
>> 
>> Eleanor
>> 
>> Sent from my iPad
>> 
>>> On 22 Jul 2016, at 15:11, Eleanor burke <eleanormarthabu...@gmail.com> 
>>> wrote:
>>> 
>>> just get it from the app store and you will be fine. D is free.
>>> 
>>>> On 22 Jul 2016, at 14:51, 'Eleanor Roberts' via VIPhone 
>>>> <viphone@googlegroups.com> wrote:
>>>> 
>>>> This all sounds really good. So is this CardDav something you have to get 
>>>> from the App Store?, or is it already available on my phone or IPad? Is 
>>>> there any chance you could e-mail across some full/idiot-proof 
>>>> instructions so I can get it set up to sync everything to Google Contacts? 
>>>> Also, what would be the equivalent that I'd need for Android?, as I have 
>>>> an Android tablet too.
>>>> 
>>>> Many thanks for all your help with this.
>>>> 
>>>> Eleanor
>>>> 
>>>> Sent from my iPad
>>>> 
>>>>> On 22 Jul 2016, at 13:25, Christopher Chaltain <chalt...@gmail.com> wrote:
>>>>> 
>>>>> Sorry, I didn't read the whole thread closely enough. Using CardDav, 
>>>>> which like I said is now part of the Mail apps Gmail support, will sync 
>>>>> your contacts between your Gmail account on your phone and Google 
>>>>> Contacts in the cloud. It won't sync between iCloud and Google Contacts. 
>>>>> I just keep all of my contacts in Google Contacts and then point all of 
>>>>> my devices to it, IOS, Linux, Android, Windows, and everything is all 
>>>>> synced with Google Contacts. I don't use contacts in iCloud at all.
>>>>> 
>>>>>> On 22/07/16 07:12, Christopher Chaltain wrote:
>>>>>> The IOS Mail app supports CardDav (note the correct spelling)
>>>>>> natively when setting up a Gmail account. Just make sure Contacts
>>>>>> is selected and it'll be using CardDav. If you want this to be your
>>>>>> default, such as when you're creating a new contact, make sure
>>>>>> Gmail is set as your default in your contact settings. In the
>>>>>> contacts app, you can restric what you see to just your Gmail
>>>>>> contacts, so you can use this to help make sure everything is
>>>>>>

Can anyone tell me how I can makes sure that all my contacts are properly synced between my ICloud and Gmail accounts please?

2016-07-22 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I'm wondering if anyone can help me. I want to try to make sure that all my 
contacts are completely synced between my ICloud and Gmail accounts, so that 
they will all work regardless of what device I'm using and so that they're all 
up-to-date/contain the same information and there aren't loads of duplicates 
about. Does anyone know how I can do this?? I'm sure there's a way, but I've 
just had a total blank. 

Any help would be much appreciated. 

Many thanks. 

Eleanor

Sent from my iPad

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Re: Can anyone tell me how I can makes sure that all my contacts are properly synced between my ICloud and Gmail accounts please?

2016-07-23 Thread 'Eleanor Roberts' via VIPhone
Thanks so much for the really useful information. Will the same thing apply 
with my Gmail account and Android tablet?? 

Sent from my iPhone

> On 23 Jul 2016, at 18:59, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> And if you simply want to refresh everything you could delete your account 
> and just set it up again. As long as everything is on your gmail account it 
> will redownload/sync again.
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Christopher Chaltain
> Sent: Saturday, July 23, 2016 9:11 AM
> To: viphone@googlegroups.com
> Subject: Re: Can anyone tell me how I can makes sure that all my contacts are 
> properly synced between my ICloud and Gmail accounts please?
> 
> You don't need to do anything on the web or at Gmail. You just need to go 
> into Settings -> Mail, Calendars, Contacts on your phone. Select your Gmail 
> account and then just make sure Contacts is on. It'll use CardDav and sync 
> your Google Contacts in the cloud with your addresses in your Google account 
> on your phone.
> 
>> On 23/07/16 10:53, 'Eleanor Roberts' via VIPhone wrote:
>> Thanks for this information. It's extremely helpful. So my next question is, 
>> bearing in mind that my Gmail account has been set up on my phone for ages 
>> (years/since I had it), where do I go to check/make sure that this CardDav 
>> function will work? Do I need to change the settings on the phone itself or 
>> do I need to go into my Gmail account from the Internet and change it from 
>> there?
>> 
>> Many thanks.
>> 
>> Eleanor
>> 
>> Sent from my iPad
>> 
>>> On 23 Jul 2016, at 00:39, Christopher Chaltain <chalt...@gmail.com> wrote:
>>> 
>>> Right, CardDav is a protocol and not an app. It allows you to sync your 
>>> contacts between your phone and a contact server that supports CardDav. The 
>>> Mail app in IOS already uses CardDav to sync Google Contacts. You don't 
>>> need to set up a separate CardDav account. You just need to check the 
>>> contacts box when you set up your Gmail account on your iPhone. It says the 
>>> following in the URL that was provided earlier:
>>> 
>>> Under the hood, Apple is using the open standard IMAP, CalDAV, and 
>>> CardDAV services to handle syncing Google services;
>>> 
>>> 
>>> You shouldn't have to provide any server information. The Mail app will 
>>> already know all of that when you set up your Google account. You'll just 
>>> need your log in information for Gmail.
>>> 
>>>> On 22/07/16 12:56, Sieghard Weitzel wrote:
>>>> CardDav is not an app, it's a protocol like IMAP or Exchange Active sync 
>>>> and it is used for setting up accounts to sync contacts. One reason why I 
>>>> use Outlook.com which used to be Hotmail is that it uses Exchange Active 
>>>> Sync and with exchange active sync not only email but also contacts and 
>>>> calendar is synced.
>>>> 
>>>> -Original Message-
>>>> From: 'Eleanor Roberts' via VIPhone 
>>>> [mailto:viphone@googlegroups.com]
>>>> Sent: Friday, July 22, 2016 7:56 AM
>>>> To: viphone@googlegroups.com
>>>> Subject: Re: Can anyone tell me how I can makes sure that all my contacts 
>>>> are properly synced between my ICloud and Gmail accounts please?
>>>> 
>>>> Hi all
>>>> 
>>>> Thanks for the information I've just looked for CardDav in the App Store 
>>>> and it's not there. The only one remotely similar is something called All 
>>>> Sync 2. Any ideas? Has anyone heard of this app?
>>>> 
>>>> Eleanor
>>>> 
>>>> Sent from my iPad
>>>> 
>>>>> On 22 Jul 2016, at 15:11, Eleanor burke <eleanormarthabu...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>>> just get it from the app store and you will be fine. D is free.
>>>>> 
>>>>>> On 22 Jul 2016, at 14:51, 'Eleanor Roberts' via VIPhone 
>>>>>> <viphone@googlegroups.com> wrote:
>>>>>> 
>>>>>> This all sounds really good. So is this CardDav something you have to 
>>>>>> get from the App Store?, or is it already available on my phone or IPad? 
>>>>>> Is there any chance you could e-mail across some full/idiot-proof 
>>>>>> instructions so I can get it set up to sync everything to Google 
>>>>>&g

Re: Text forwarding

2017-01-25 Thread 'Eleanor Roberts' via VIPhone
Hi 

I am having exactly the same problem between my SE and my IPad Mini 4. When I 
select the IPad on my SE the SE tells me to enter the code shown on my IPad, 
but no code appears. Any ideas where I'm expected to find this mystery code 
would be much appreciated, as I do want to have my texts forwarded from my SE 
to my IPad?? 

Thanks for any help. 

Eleanor 

Sent from my iPad

> On 26 Jan 2017, at 00:46, Jennie Facer  wrote:
> 
> Hi all,
> 
> I have a friend that is trying to activate text forwarding with her SE and 
> 5S. On the SE, the 5S is showing as one of the devices but the 5S won't give 
> her the code necessary to activate. She is on the same icloud account as well 
> as the same Facetime. In her 5S settings under send and recieve, her phone 
> number is dimmed. Any ideas?
> 
> Thanks,
> 
> Jenn 
> 
> 
> Sent from Jennie Facer's iPad Pro!
> 
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Re: Iphone 6 unexpected shutdown

2017-02-15 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I am still having this exact same problem with my IPad Mini 4. I tried 
everything - erasing all the content, resetting network settings, restoring it 
as new etc, but it's still persisting in shutting down with no warning (not 
even a low battery alert). I took it to an Apple Store who ran diagnostics and 
said that, apart from the unexpected shut-down history, all was fine. However, 
it's still continuing to do this, so I may well go back to see if I can get it 
replaced. 

Eleanor

Sent from my iPad

> On 16 Feb 2017, at 01:27, Donna  wrote:
> 
> My problem had nothing to do with the temperature. My home is kept at 70 
> degrees year round. If you have Apple Care I definately would have the phone 
> replaced. If you google the problem you will find several articles that 
> references this problem & Apple having to replace the batteries in some of 
> the 6 & 6s iPhones. 
> 
> Donna   
> 
>> I had a similar issue with my 6S Plus, but only when it was a bit cold 
>> outside. This happened a few times in October when I was in Calgary and it 
>> wasn't even that cold, around or just above freezing (0 to +3 Celsius, so 
>> low to mid 30's F). I went to the Apple Store and they also said the battery 
>> tested fine, after it did this a few more times I went back and another 
>> genious helped me, I explained that it continues to do this and since I have 
>> Apple Care Plus he said he could give me a replacement phone. I have never 
>> had this issue since and I have used it now in December and January when it 
>> was much colder, as low as about -25 or -28 Celsius (-12 to -18 Fahrenheit). 
>> Of course I would usually have it under my jacket, but I have pulled it out 
>> in these temperatures and used it just as I did with the old one and where 
>> the old one shut down this one works fine. Not sure if you live in a cold 
>> place and also I don't know if it does it a lot or every time, but if it 
>> does I'd simply insist on a replacement.
>>  
>> Regards,
>> Sieghard
>>  
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Donna
>> Sent: Wednesday, February 15, 2017 3:40 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Iphone 6 unexpected shutdown
>>  
>> I had this exact problem with my iPhone 6 that I got in mid December 2014. 
>> The problem started in July 2016.  The phone would unexpectedly would shut 
>> down with displaying the low battery alert.  The problem started out 
>> happening like you described, when the battery had 3%, 7%, 11% it would turn 
>> off.  I would let my battery completely go dead once a week & only would 
>> charge the battery when it had 3-5% battery life left. This problem lasted 
>> about 3 months, then I started noticing that my battery would go from 100% 
>> charged to 50-60% charged in less than 30 minutes & would unexpectedly shut 
>> down without a low battery alert when the battery was 20-30% battery 
>> remaining. My iPhone was still under warranty with Square trade in November 
>> 2016, so I sent it off to be serviced. My iPhone had several pixils that had 
>> burnt out & according to Square Trade there was a problem with my battery 
>> when it was tested. My iPhone works great now. 
>>  
>> Donna
>>  
>> Hello group,
>>  
>> i have an Iphone 6 64GB purchased in July 2015. Noticed that the phone will 
>> randomly shut off sometimes with 11%, 5% 3% battery power remaining. Looked 
>> on line at apple's page and my device is not eligible for a battery 
>> replacement. Erased all content and settings/ restored the Iphone through 
>> Itunes (as new and re-installed the software 10.2.1.) Went to apple store in 
>> North ridge a few weeks ago the employee that helped me ran a battery 
>> diagnostic showed me that it passed. The girl said it could be hardware 
>> related.. I make sure to charge the phone to 100% as often as possible.
>>  
>> What are everyone's thoughts? has anyone else experienced this? my plan 
>> since i still have apple care is to replace my 6 with a new Iphone 6 
>> directly from Apple. See if this fixes the issue.
>> -- 
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Re: iOS 10 Bug Report: Please Join Me in Sending This VoiceOver Bug Report to Apple Regarding the Phone App

2016-09-15 Thread 'Eleanor Roberts' via VIPhone
Thanks for letting us know about this. I'll certainly send Apple an e-mail 
report and would encourage everyone else to do the same. 

Eleanor

Sent from my iPad

> On 15 Sep 2016, at 19:37, Mário Navarro  wrote:
> 
> 
> 
> hi.
> thank you for this.
> I'll do my part.
> cheers.
> 
> Às 19:26 de 15/09/2016, M. Taylor escreveu:
>> Hello Everyone,
>> 
>> Please join me in sending a VoiceOver feedback report to Apple regarding the
>> fact that VoiceOver users can no longer reorder Contacts listed in the
>> Favorites area of the Phone app.  Also, the Delete buttons are no longer
>> VoiceOver accessible.  Just so you know, using the VoiceOver Rotor, one can
>> delete a Contact from this list, however the Delete button displayed to the
>> left of each individual Contact item is inaccessible.
>> 
>> I have already written the report so all you need to do is to paste it into
>> a new email, either in its entirety or modified as you see fit.
>> 
>> [BEGIN REPORT]
>> Subject:  Reordering Favorite Contacts Control No Longer VoiceOver
>> Accessible in iOS 10.
>> 
>> In iOS 10, unlike in iOS 9.x, when VoiceOver is enabled, the user cannot
>> reorder Contacts in the Favorites area of the Phone app.
>> 
>> To reproduce this bug:
>> 
>> 1.
>> Make certain that you have multiple Contacts selected as a Favorite.
>> 
>> 2.
>> With VoiceOver enabled, open the Phone app.
>> 
>> 3.
>> Select the Favorites Tab.
>> 
>> 4.
>> Select the Edit button located near the upper right corner of the display.
>> 
>> 5.
>> Even though the reorder controls are visible on the display, they are not
>> VoiceOver accessible.  It should also be noted that the Delete controls are
>> also visible but are also inaccessible via VoiceOver.
>> [END REPORT]
>> 
>> Thank you,
>> 
>> Mark
> 
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Re: App Store and itunes

2016-09-16 Thread 'Eleanor Roberts' via VIPhone
Hi all 

That message and agreement seems to be appearing regardless of whether you've 
updated or not. I've not updated my IPhone yet and the message still came up 
when I went to update some apps. The agree button was just at the bottom of the 
screen and wasn't a problem to find. 

Eleanor 

Sent from my iPad

> On 17 Sep 2016, at 00:05, Sieghard Weitzel  wrote:
> 
> For me the Agree button was right there at the bottom of the screen without 
> even scrolling down to the last page. You can also try a 4-finger tap near 
> the bottom of the screen.
>  
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Mary Otten
> Sent: Friday, September 16, 2016 3:55 PM
> To: viphone@googlegroups.com
> Subject: Re: App Store and itunes
>  
> Hi Andy,
> I got that big fat agreement as well, but in my case, I had the form controls 
> setting in the rotor and set to it and then flick and found a disagree 
> button. At that point flicking either to the right or the left, I forget 
> which, found an agree button which I double tapped and presto.
> Mary
> 
> 
> Sent from my iPhone
> 
> On Sep 16, 2016, at 3:47 PM, Andy Baracco  wrote:
> 
> I have an iPhone 6 and when attempting to update apps I got a message saying 
> iTunes conditions and terms have changed, and it gave a Cancel or Ok button. 
> I hit OK and was presented with a 24 page license agreement. There was no way 
> to go directly to the end, so I paged through the entire thing. After reading 
> page 24 I could not find an agree button. There was a Next Page button but 
> when double tapping it, nothing happened. This situation existed before and 
> after the update to IOS 10, so that is not an issue. Incidentally, the update 
> to 10 went without a hitch. Has anyone encountered this issue with the app 
> store and how did you agree to the license agreement?
>  
> Andy
> I'm not wearing a diaper, so don't try to change me.
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Serious battery drain in IOS10.2 - can it be fixed or is it a bug?

2017-01-10 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I recently upgraded both my IPad and my new IPhone to IOS10.2, and since doing 
so have noticed that my battery is draining very very quickly, particularly on 
my IPad (I suspect that this is because, unlike the phone, there's no low power 
mode on it). I've a number of friends who are also experiencing this problem, 
so I know it's not specific to my devices. So I was just wondering whether, 
apart from the standard battery-saving measures that I've always used/are 
recommended, anyone knows of a way of fixing this problem? Or is it an IOs10 
bug which Apple needs to fix for everyone? On my IPad it doesn't even announce 
when my battery's getting low any more - it just shuts down with no warning 
(again, I know other people that this is happening to). 

So, if anyone's got any ideas on this they'd be much appreciated. Otherwise 
let's hope the next software update fixes it. 

Thanks. 

Eleanor 

Sent from my iPad

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Re: Serious battery drain in IOS10.2 - can it be fixed or is it a bug?

2017-01-11 Thread 'Eleanor Roberts' via VIPhone
Hi 

I tried doing a "reset all settings" on the IPad at the weekend, but it still 
doesn't seem to have solved it. Does that have the same effect as "reset 
network settings" or do they do slightly different things? 

Eleanor 

Sent from my iPad

> On 11 Jan 2017, at 01:04, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> This is not a widespread issue, neither my wife nor myself nor one of my 
> employees who has an iPhone are having battery issues. Have you tried a Reset 
> Network Settings?
> 
> 
> -----Original Message-
> From: 'Eleanor Roberts' via VIPhone [mailto:viphone@googlegroups.com] 
> Sent: Tuesday, January 10, 2017 2:50 PM
> To: VIphone <viphone@googlegroups.com>
> Subject: Serious battery drain in IOS10.2 - can it be fixed or is it a bug?
> 
> Hi all 
> 
> I recently upgraded both my IPad and my new IPhone to IOS10.2, and since 
> doing so have noticed that my battery is draining very very quickly, 
> particularly on my IPad (I suspect that this is because, unlike the phone, 
> there's no low power mode on it). I've a number of friends who are also 
> experiencing this problem, so I know it's not specific to my devices. So I 
> was just wondering whether, apart from the standard battery-saving measures 
> that I've always used/are recommended, anyone knows of a way of fixing this 
> problem? Or is it an IOs10 bug which Apple needs to fix for everyone? On my 
> IPad it doesn't even announce when my battery's getting low any more - it 
> just shuts down with no warning (again, I know other people that this is 
> happening to). 
> 
> So, if anyone's got any ideas on this they'd be much appreciated. Otherwise 
> let's hope the next software update fixes it. 
> 
> Thanks. 
> 
> Eleanor 
> 
> Sent from my iPad
> 
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Query re deleting individual messages from e-mail threads since updating to 10.2

2017-01-01 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I'm hoping someone might be able to advise me on this one. I've just updated my 
IPad to IOS10.2. There's a lot I like about it, but I'm having a problem with 
mail that's really bugging me. Sometimes, when I receive a long e-mail thread 
of messages some of the messages in the thread aren't really of use to me, so I 
want to get rid of them and just keep the ones I need/which are of help. In 
previous IOS versions I could get rid of individual messages from a thread, but 
in 10.2 I don't seem to be able to do this at all. All I seem to manage is to 
move the entire thread to the trash, which isn't what I want. If anyone has any 
advice about how I can solve this issue/how I can just get rid of specific 
messages from a thread it'd be much appreciated. 

Many thanks for any help. 

Eleanor 

Sent from my iPad

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Please can someone remind me how to reboot my phone??

2017-01-04 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Was wondering if anyone could help me. I upgraded my IPhone to an SE tofay. 
I've installed 10.2, and was trying to reboot my phone having completed the 
update, but nothing seems to be working. I've tried what I always used to do 
(holding the power & home buttons down together) several times, but with no 
success. So has the method of rebooting changed, or should I just keep 
persisting with what I'm doing?? 

Also, on the subject of IPhones, what's the recommended charging time for them 
now?? Is it a good idea/ok to leave them charging overnight or not?? My reason 
for asking is that, when I tried to trade in my old phone they tried to nock a 
load of money off because they said they could see pixelation, which they 
blamed on me overcharging the battery. So what is best charging practise?, as 
if that is the case then I don't want to ruin this phone too! 

Any advice most appreciated. 

Thanks. 

Eleanor 

Sent from my iPhone

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Can someone give me some advice about how to restore text message forwarding between my I-devices please?

2017-07-10 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Sorry for the cross-post, but I'm in quite significant need of help on this 
one. I received a very dodgy message this morning saying that my Apple ID had 
been temporarily suspended, and to sort it out I should log into the link given 
in the message. I was fairly certain that the message was definitely fake, as 
the spelling/English in it was absolutely atrocious. Nevertheless, I decided to 
completely reset my password etc etc just to be sure. I've done this, but 
despite best efforts (resetting the devices etc etc) I can't now get my text 
message forwarding to work for either my IPad or my Mac. So, if anyone has any 
help/suggestions/instructions on how I can go about restoring this I really 
would be most grateful. For example, do I need to go into anything on my Mac to 
make sure that all my devices are synced or named correctly so that they can 
all communicate to each other properly. 

I really don't know, and am desperately scrambling around for ideas as am 
stumped. So, as I said, any help much appreciated. 

Thanks. 

Eleanor 

Sent from my iPad

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Does anyone know how to post videos onto Twitter from an IPad using VO??

2017-07-03 Thread 'Eleanor Roberts' via VIPhone
Hi all 

My apologies for the cross-post, but I'm hoping someone might be able to answer 
this one. I've got some videos on my IPad which a friend sent me. I'd very much 
like to put them on Twitter, but can't work out how to do so using VO. Facebook 
is no problem at all, as I just select the videos I want, click the share 
button, and Facebook is there on the list. Easy. However, Twitter doesn't 
appear at all, so I'm a bit stumped as to how to post my videos/achieve the 
same result. There must be a way, as I've seen plenty of videos on there. So if 
anyone's got any ideas at all how I can post my videos to Twitter using VO it'd 
be much appreciated??. 

Many thanks for any help anyone can give. 

Eleanor 

Sent from my iPad

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Re: Does anyone know what the most accessible app is for using Facebook with VO?

2017-05-03 Thread 'Eleanor Roberts' via VIPhone
Thanks for all the useful tips everyone. Now, I have one further question. 
Someone told me that I can connect my Twitter and Facebook accounts? Does 
anyone have any idea how you do this?? 

Thanks. 

Eleanor

Sent from my iPad

> On 3 May 2017, at 14:45, Tom Lange <lang...@gmail.com> wrote:
> 
> Hi,
> I've had the Facebook app for years and it suits my needs pretty well, though 
> I don't do things like post photos of this or that, update my profile 
> picture, et cetera. Most times I just look at what people are posting and 
> offer comments if I have anything to say. One of the most difficult aspects 
> for me is searching for someone and trying to determine which result is the 
> right one to send a friend request to. When I have multiple people with the 
> same name along with their associated pictures and little or no personal 
> information it's difficult to choose because I can't see the pictures. Also, 
> I'm not really adept at writing directly on someone's timeline.  Like I said, 
> my Facebook knowledge is very basic. 
> 
> Tom
> 
> 
> 
> Sent from my iPhone 7
> 
>> On May 3, 2017, at 4:34 AM, Mike Ulrich <mulr...@centurylink.net> wrote:
>> 
>> Greetings from another one of the Ulrich clan!..Mike
>> 
>> Michael D. Ulrich
>> Just an ordinary average blind guy!
>> “Providing Insight for Blindness”
>> Florida Council of the Blind
>> Fundraising Committee Member
>> FCB 6th Annual Blind Fishing Tournament!
>> Saturday March 11, 2017!
>> Cape Coral Yacht Club; 5819 Driftwood Pkwy. Cape Coral, Fl. 33904
>> 
>> Mike’s home phone: 239-540-7431
>> Mike’s cell phone: 239-565-5845
>> Mike’s email: mulr...@centurylink.net
>> 
>> 
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Elizabeth Ulrich
>> Sent: Tuesday, May 02, 2017 11:14 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Does anyone know what the most accessible app is for using 
>> Facebook with VO?
>> 
>> 
>> I find that the native IOS facebook app is very accessible with VO. Setting 
>> up a facebook account is easy, but my big tip for you is to pay attention to 
>> how your security and privacy settings are sorted out. Keep everything you 
>> do on facebook shared with friends only. 
>> 
>> 
>> Sent from my iPhone 
>> Liz Ulrich and leader Dog hope 
>> HTTP://WWW.FACEBOOK.COM/ELIZABETH.ULRICH.1
>> 
>>> On May 2, 2017, at 11:06 PM, Wayne Scott <waynedscot...@gmail.com> wrote:
>>> 
>>> I just us
>>> 
>>> - Original Message -
>>> From: "'Eleanor Roberts' via VIPhone" <viphone@googlegroups.com
>>> To: viphone@googlegroups.com
>>> Date sent: Mon, 1 May 2017 05:42:57 +0100
>>> Subject: Does anyone know what the most accessible app is for using 
>>> Facebook with VO?
>>> 
>>> Hi all
>>> 
>>> I'm seriously thinking of setting up a Facebook account.  However, before I 
>>> do so I wanted to find out from people what they think the most accessible 
>>> app for using Facebook with VO is? For example, when I tweet I always use 
>>> Twitterrific.  So is there something similar that works with Facebook?, or 
>>> is the native IOS Facebook app accessible with VO?
>>> 
>>> Also, if anyone has any other good hints/tips/advice for me when I'm 
>>> setting this account up that would also be very much appreciated.
>>> 
>>> Many thanks.
>>> 
>>> Eleanor
>>> 
>>> Sent from my iPad
>>> 
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>&g

Re: Does anyone know how I can link my Twitter and Facebook accounts so I can simultaneously post to both?

2017-05-14 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Thanks so much for all this useful information. How do I go about linking them 
through twitter.com?? I've tried going into settings and apps, but nowhere is 
voiceover saying anything about connecting to Facebook. So if someone could 
send me some totally idiot-proof instructions on how to do this with voiceover 
I'd be so grateful. I've managed to do it the other way round (Facebook to 
Twitter), and that was very very easy. However, Twitter to Facebook doesn't 
appear to be as straightforward. 

Any help much appreciated. 

Thanks. 

Eleanor 

Sent from my iPad

> On 14 May 2017, at 16:18, Robert Doc Wright <yeshua.talmi...@gmail.com> wrote:
> 
> Sign in  at twitter.com and you can link them there.
> - Original Message ----- From: "'Eleanor Roberts' via VIPhone" 
> <viphone@googlegroups.com>
> To: "Mac Visionaries E-mail List" <macvisionar...@googlegroups.com>; 
> "VIphone" <viphone@googlegroups.com>; "BCAB Discussion List" 
> <b...@lists.bcab.org.uk>
> Sent: Friday, May 12, 2017 3:42 PM
> Subject: Does anyone know how I can link my Twitter and Facebook accounts so 
> I can simultaneously post to both?
> 
> 
> Hi all
> 
> Apologies for cross-posting, but I'm hoping someone might know the answer to 
> this/be able to help me. I have a Twitter and a Facebook account, and I'd 
> like to be able to link the 2 so that I can simultaneously post to both. I'm 
> using IOS. A friend told me that it was possible, and gave me the name of an 
> app, TweetCaster, but when I downloaded it I found it terribly inaccessible 
> with VoiceOver. I then tried to look up how to do it online, and managed to 
> totally confuse myself with all the different methods that came up. So I was 
> wondering if anyone knew/could tell me of the best way/how I can go about 
> linking my 2 accounts? Do I need to do it through websites?, or is there a 
> more accessible app that will allow me to do so?
> 
> Thanks for any help anyone can give.
> 
> Eleanor
> 
> Sent from my iPhone
> 
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Does anyone know how I can link my Twitter and Facebook accounts so I can simultaneously post to both?

2017-05-12 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Apologies for cross-posting, but I'm hoping someone might know the answer to 
this/be able to help me. I have a Twitter and a Facebook account, and I'd like 
to be able to link the 2 so that I can simultaneously post to both. I'm using 
IOS. A friend told me that it was possible, and gave me the name of an app, 
TweetCaster, but when I downloaded it I found it terribly inaccessible with 
VoiceOver. I then tried to look up how to do it online, and managed to totally 
confuse myself with all the different methods that came up. So I was wondering 
if anyone knew/could tell me of the best way/how I can go about linking my 2 
accounts? Do I need to do it through websites?, or is there a more accessible 
app that will allow me to do so? 

Thanks for any help anyone can give. 

Eleanor

Sent from my iPhone

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Does anyone know what the most accessible app is for using Facebook with VO?

2017-04-30 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I'm seriously thinking of setting up a Facebook account. However, before I do 
so I wanted to find out from people what they think the most accessible app for 
using Facebook with VO is? For example, when I tweet I always use Twitterrific. 
So is there something similar that works with Facebook?, or is the native IOS 
Facebook app accessible with VO? 

Also, if anyone has any other good hints/tips/advice for me when I'm setting 
this account up that would also be very much appreciated. 

Many thanks. 

Eleanor 

Sent from my iPad

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Re: Brailliant BI 14

2018-04-13 Thread 'Eleanor Roberts' via VIPhone
Hi Mary 

Yes, it does have on board internal storage capacity. There is a switch with 2 
settings. If you have it to the left then the BI 14 runs its own internal notes 
application, allowing you to make as many notes whenever and wherever you like. 
You can then also ask the Brailliant to sync these notes to your I-device and 
vice versa. If you flick the switch to the right then it just becomes a Braille 
display/keyboard for your I-device. You can’t attach anything like a memory 
stick to the Brailliant in order to provide external storage, but that’s not 
the point of the machine - the point of it is to be able to make notes really 
easily on the go without having to carry a lot of large equipment around with 
you. 

Eleanor 

Sent from my iPhone

> On 13 Apr 2018, at 22:28, Mary Otten  wrote:
> 
> From an earlier response on this thread, I got the idea that it must have 
> some onboard storage capacity, or else you wouldn’t be able to delete notes 
> that you had saved on it. Can someone clarify about the storage capacity if 
> it has any, and how much?
> Mary
> 
> 
> Sent from my iPhone
> 
>> On Apr 13, 2018, at 12:54 PM, Andy Baracco  wrote:
>> 
>> Apparently you can compose a note on the device and send it to a smart phone 
>> using a proprietary app.  it apparently does not have onboard storage 
>> capacity.
>> 
>> Andy
>> 
>> - Original Message - From: "Mary Otten" 
>> To: 
>> Sent: Friday, April 13, 2018 9:26 AM
>> Subject: Brailliant BI 14
>> 
>> 
>> I wonder if anyone has or has seen one of these in action. It’s just finally 
>> been released, having been announced last year. It’s claim to fame is that 
>> it instantly will sync with your eye devices via an app that’s available in 
>> the App Store. What interests me is to know if the notetaking capability in 
>> the device is independent. That is. Can you access the things you input 
>> using the device, manipulating the notes, deleting them etc. If it’s not, I 
>> don’t find this terribly interesting. But for just slightly less than $1000, 
>> I suppose it could be interesting if it really could act as an independent 
>> notetaking device. I’m also not thrilled with only 14 Braille cells. It’s 
>> hard to take that seriously.
>> Mary
>> 
>> 
>> Sent from my iPhone
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Re: Brailliant BI 14

2018-04-13 Thread 'Eleanor Roberts' via VIPhone
Hi Mary 

Yes, I’ve seen and have purchased a Brailliant BI 14. It arrived a couple of 
weeks ago, and I’ve been getting on well with it. It can either act as a 
Braille display and keyboard for your I-device, or it can act as a totally 
independent note taker. 

Where interacting with an I-device is concerned, it seems to work very well and 
does everything you’d expect it to. I do have a couple of criticisms of it, but 
they are more like things that HumanWare could do to further improve the device 
as opposed to actual criticisms, and I’ll certainly be feeding those back. 

>From the point of view of the independent notetaker, yes, it works, and yes, 
>you can delete notes etc. You can also then sync your notes to your I-devices 
>if/when you want to. Not sure I’d go writing an essay on it, but in terms of 
>ease, portability, and use on the go then yes, it seems good. 

I was meant to be having a day’s training on it, but that’s been postponed for 
now as the units have been recalled (something to do with the battery). So 
hopefully once that’s happened I’ll know more about it. 

Eleanor

Sent from my iPad

> On 13 Apr 2018, at 17:26, Mary Otten  wrote:
> 
> I wonder if anyone has or has seen one of these in action. It’s just finally 
> been released, having been announced last year. It’s claim to fame is that it 
> instantly will sync with your eye devices via an app that’s available in the 
> App Store. What interests me is to know if the notetaking capability in the 
> device is independent. That is. Can you access the things you input using the 
> device, manipulating the notes, deleting them etc. If it’s not, I don’t find 
> this terribly interesting. But for just slightly less than $1000, I suppose 
> it could be interesting if it really could act as an independent notetaking 
> device. I’m also not thrilled with only 14 Braille cells. It’s hard to take 
> that seriously.
> Mary
> 
> 
> Sent from my iPhone
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Re: Brailliant BI 14

2018-04-13 Thread 'Eleanor Roberts' via VIPhone
Hi Ed 

I completely agree with all your points. 

The biggest improvement I’d like to see would be the ability to unlock/wake 
your IOS device from the Brailliant, rather than it always having to be the 
other way round - that got really frustrating!! 

On a slightly different point, but still one related to Braille 
notetakers/displays. I’m currently writing a document in KeyWord on my 
BrailleNote Touch, and I desperately need to put some page breaks in/force the 
document to start a new page. I can’t work out for the life of me how to do it. 
So if anyone knows would be much appreciated. 

Thanks. 

Eleanor

Sent from my iPad

> On 13 Apr 2018, at 18:51, Ed Worrell  wrote:
> 
> Hello,
> 
> The Brailliant 14 is amazing. The connectivity is great. I did have an issue 
> getting it to connect in the beginning, but I think that was an iOS issue. I 
> restarted my phone and it finally was seen by the iPhone and connected. I 
> have not had any issues sense. The device is light in weight, and the case is 
> made of really nice feeling leather. 
> 
> *Disclaimer: I am the HumanWare rep in Montana*
> 
> Ed Worrell
> Co-Founder/CEO - OverHere Consulting LLP
> “Bringing Technology into Sight”
> www.overhereconsulting.net
> 406-992-0028
> 
> 
>> On Apr 13, 2018, at 10:26 AM, Mary Otten  wrote:
>> 
>> I wonder if anyone has or has seen one of these in action. It’s just finally 
>> been released, having been announced last year. It’s claim to fame is that 
>> it instantly will sync with your eye devices via an app that’s available in 
>> the App Store. What interests me is to know if the notetaking capability in 
>> the device is independent. That is. Can you access the things you input 
>> using the device, manipulating the notes, deleting them etc. If it’s not, I 
>> don’t find this terribly interesting. But for just slightly less than $1000, 
>> I suppose it could be interesting if it really could act as an independent 
>> notetaking device. I’m also not thrilled with only 14 Braille cells. It’s 
>> hard to take that seriously.
>> Mary
>> 
>> 
>> Sent from my iPhone
>> 
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To post to this 

Re: Brailliant BI 14 display

2018-04-20 Thread 'Eleanor Roberts' via VIPhone
Hi Mary and Chris 

If it’s any help, I ordered and have received a Brailliant BI14, and am pleased 
with what I saw. I like the size and weight of it - it makes it very portable 
(much more so than other displays out there). I also really like the 
stand-alone note taking feature on it - it just means you can get it out and 
make notes really quickly/easily and then link those notes to your apple 
devices when you have time/if you want to. Also, obviously, I like the fact it 
will act as both a display and keyboard for my IPhone and IPad. There are a 
couple of things I’d like to see improved, and I hope HumanWare will take them 
on board. 

Eleanor 

Sent from my iPad

> On 20 Apr 2018, at 04:00, Mary Otten  wrote:
> 
> Hi Chris,
> No, I don’t have a demo. I have just heard demos. For the price, it’s a great 
> thing. But it wouldn’t be something I would want. The only reason I would 
> even consider this new 14 sell display is for the notetaking capability. I’m 
> really not thrilled with only 14 S. But the notetaking capabilities.
> Mary
> 
> 
> Sent from my iPhone
> 
>> On Apr 19, 2018, at 7:38 PM, Cris Ali  wrote:
>> 
>> Hello Mary,
>> I have not heard the sound of the orbit refresh sound.  I am very curious.  
>> What I did not like about the orbit from the description is the weight, and 
>> that it has no cursor routing keys.  But I am curious to hear the refresh 
>> sound.  Do you have a demo?
>>  
>> Cheers,
>>  
>> Cris
>>  
>> Twitter: http://m.twitter.com/@JerusalemBoy
>>  
>>  
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Mary Otten
>> Sent: Thursday, April 19, 2018 10:13 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Brailliant BI 14 display
>>  
>> Hi Chris,
>> Well, those displays like the orbit 20 that are available for less than 
>> $500, have compromises. Have you listened to demonstration of that thing? 
>> The sound of the line refreshing would drive me crazy. It’s great that it 
>> exists, but it’s not something I want. And I’m glad I have the choice.
>>  
>> Sent from my iPhone
>> 
>> On Apr 19, 2018, at 6:30 PM, Cris Ali  wrote:
>> 
>> Hello Mary,
>> It is not much to expect.  Now with the talk about braille displays for less 
>> than five hundred dollars, It is not much to expect to add few mainly 
>> software features, other than the microphone and a speaker.
>> I will see if it is on display anywhere close to where I live and go to have 
>> a feel of the device.
>>  
>> Cheers,
>>  
>> Cris
>>  
>> Twitter:  http://m.twitter.com/@JerusalemBoy 
>>  
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Mary Otten
>> Sent: Thursday, April 19, 2018 9:20 PM
>> To: viphone@googlegroups.com
>> Subject: Re: Brailliant BI 14 display
>>  
>> No. For just under $1000, you were expecting it to duplicate the 
>> functionality of devices costing double or more? It does not have the 
>> capabilities you wanted. If you want that, be prepared to pay many thousands.
>> 
>> Sent from my iPhone
>> 
>> On Apr 19, 2018, at 6:15 PM, Cris Ali  wrote:
>> 
>> Hello folks,
>> I am thinking of ordering a brailliant BI Braille display to use with my 
>> iPhone and iPad.  From the description it sounds like a nice neat device. 
>> However, I like to know if it can be used as a stand-alone device, not 
>> merely a display.  The Human ware description states that it can be used as 
>> a stand-alone device, but it does not say much on what it can do in this 
>> mode other than taking notes and having a timer and a stop watch.  That is 
>> not that attractive.  I like to know what else it can do in the stand alone 
>> mode.  Does it have a calculator? Does it have a microphone and recording 
>> capabilities?  Does it have an audio player?  Does it have a web browser and 
>> could it connect to the wi-fi?
>> If anyone can tell me more about it I will extremely appreciate it.
>>  
>> Regards,
>>  
>> Cris
>>  
>> Twitter:  http://m.twitter.com/@jerusalemBoy
>>  
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Query re setting up the Amazon Echo Dot 3rd generation with my IPhone/IPad, and particularly how you set a radio alarm on it??

2019-01-15 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I’m wondering if anyone can help me with this one. I received an Amazon Echo 
Dot 3rd generation at the weekend for my birthday. Now, I absolutely love it, 
but I’m concerned I’ve not set it up properly or not linked something from the 
Alexa app properly etc, as one of the things I really want to use it for 
immediately isn’t working properly, and I just don’t know why. 

Basically, I want to set an alarm on it to wake me up in the morning with my 
favourite radio station. However, it won’t/doesn’t seem to want to let me use 
the radio station I want to, and yet it’ll set it perfectly happily to any 
other station I ask it. Where it gets even stranger is that it’ll quite happily 
play the station I want to use as an alarm. So I don’t understand what I’m 
doing wrong? So any help/ideas/suggestions would be much appreciated? Are there 
things I need to check on the Alexa app, the Dot itself, or any other apps on 
my phone?? 

Also, I thought I’d managed to link my Google calendar to the Dot, but again, 
it’s not letting me use all the functionality that it’s meant to have. For 
example, it might let me add an event, but it won’t let me move one. So again, 
any advice on how I can check that everything’s properly linked/connected would 
be much appreciated. 

Finally, if anyone has any suggestions on how I can double-check that my Dot’s 
set up correctly, things I should do, things it would be worth me 
enabling/linking, etc I’d be really grateful. I think I could really make use 
of the device, but to be honest, I feel like I don’t have a clue what I’m doing 
with it, especially with it playing up like this when I thought I’d done 
everything ok. 

Thanks for any help you can give. 

Eleanor 

Sent from my iPhone

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How do you ensure that Voiceover’s turned on so you can set up a new IPad?

2019-03-27 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone can help with this, as I’m asking on behalf of a friend. He has 
a brand new IPad Mini being delivered to his home on Friday. He’s a voiceover 
user (no sight at all). So, when he gets the IPad out of the box how can he 
turn Voiceover on so he can go through the set-up process/know what he’s doing 
and what’s going on? He doesn’t really want to go into a shop unless he really 
has to, as that’s quite a trek for him. So if there’s a way he can turn VO on 
so he can do the set-up himself at home that’d be great. 

Any help much appreciated. 

Thanks. 

Eleanor 

Sent from my iPhone

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How do I lock screen rotation on my new IPhone?

2019-04-03 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just a quick question. Can anyone tell me how I go about locking screen 
rotation on my new IPhone 8 please?? 

Thanks. 

Eleanor 

Sent from my iPhone

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How can I ensure that all my photos are syncing properly across all my devices, particularly my Mac?

2019-04-04 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone can help. I am currently trying to make sure that all my photos 
are syncing properly across all my devices (IPhone, IPad and Mac) as well as to 
ICloud. The IPhone and IPad aren’t so much of a problem, as I know that ICloud 
Photo Library’s on. However, as for my Mac, I don’t have a clue what I’m doing. 

So, firstly, how can I check that my Mac’s properly connected to ICloud? 
Secondly, how do I check that ICloud Photo Library’s turned on on my Mac? 
Thirdly, how do I use the photos app on my Mac? Fourthly, how can I ensure that 
all the photos I have do actually sync across all my devices?, including when 
my IPhone or IPad are actually plugged into my Mac? 

So sorry for all the questions, but I really want to get this sorted out and 
get everything working in harmony again. So any help would be much appreciated. 

Thanks. 

Eleanor 

Sent from my iPhone

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Query re what settings I ought to check having upgraded to a new IPhone

2019-03-14 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I’m hoping someone can assist me with this. I’ve just upgraded to an IPhone 8. 
The shop transferred my sim card, and most things seem to have come across ok. 
However, I’m just after any advice as to what settings people think I 
should/it’s important to check on my new phone to make sure they’ve all 
transferred correctly?? I’m particularly interested in saving as much power as 
possible, and also in protecting my privacy. So any advice would be veery much 
appreciated. 

Secondly, how do I go about changing the name of my IPhone, both on my phone 
and my Mac?, so that I know it’s my new phone I’m dealing with? And how do I go 
about removing any old phones from my Mac? 

Thirdly, there are some apps on this phone that I definitely don’t want 
on/won’t use, and I thought that if I removed them I might save myself quite a 
bit of storage space. So how/what’s the best way of doing this? 

Finally, how do I check that text message forwarding is working correctly 
between my new phone and my IPad/Mac? 

Sorry for all the questions, but any help would be much appreciated. 

Thanks. 

Eleanor 

Sent from my iPad

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Some queries re ICloud photo library and Google photos - can I sync them/get them to work together?

2019-03-18 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Firstly, thanks to those who replied about what settings to check on my new 
IPhone - was much appreciated. 

I have a couple of queries regarding ICloud photo library and Google photos on 
my devices (IPhone and IPad). I’d very much like to be able to get the 2 
libraries to work in sync, but am not sure if this is possible. So is there a 
way of doing this?, and if so what is the procedure? 

Also, I seem to be having some issues with photos that I’ve taken coming across 
from ICloud onto all my devices. So, for example, when I have a photo taken on 
my phone it goes straight onto ICloud with no problems. However, when I come to 
look for that same photo on my IPad it’s not there/never seems to come across 
for some reason. Exactly the same thing happens when someone sends me a photo 
via IMessage - I can save it to ICloud photo library on my phone, but it never 
appears on my IPad. Does anyone have any idea what the reason for this might be 
and how I might be able to sort the situation so that I have/can access all my 
photos on all my devices?? Any help would be much appreciated. 

Thanks. 

Eleanor 

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Re: Bluetooth keyboards was Re: IOS 13.1.1 is out

2019-09-28 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I’ve just updated to 13.1.1 and am having exactly the same issue with my 
bluetooth keyboard ... the shift key when using Whatsapp is absolutely 
useless!! 

Eleanor 

Sent from my iPhone

> On 28 Sep 2019, at 18:59, Gerardo Corripio  wrote:
> 
> Except in the Whatsapp app, in which if you try Shift+4 for instance it will 
> type the number four, instead of the dolar sign; Shift+5 won’t type the 
> percent sign etc., but on all other apps, the Bluetooth keyboard works great!
> 
> Gera
> Enviado desde mi iPhone SE de Telcel
> 
>> El 28 sep 2019, a la(s) 11:26 a. m., Richard Turner 
>>  escribió:
>> 
>> 
>> I’ve started a new thread to focus on the issue now being discussed under 
>> the iOS 13.1.1 is out thread.
>>  
>> I have never known of any Bluetooth keyboard issues.  Did I miss something?
>>  
>> The only issues I know of where keyboards are concerned is the third party 
>> software keyboards like FlickType and MBraille.
>> Physical external keyboards have worked fine for me through the beta cycle 
>> and now with iOS 13.1.1.
>> I have a logictech and I know someone with an Anchor that hasn’t really had 
>> any issues.
>>  
>>  
>> Richard
>>  
>>  Live long and prosper
>>  
>>  
>> Check out my web site at: www.turner42.com
>>  
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Re: What SIM Card is used by second generation iPhone SE was RE: Apple Newsroom: iPhone SE: A powerful new smartphone in a popular design

2020-04-18 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Whilst we are on the subject of SIM cards, I have a question. I currently own 
an IPhone 8, but am considering ordering a new IPhone SE. So would I simply be 
able to swap my IPhone 8 SIM card directly into my new IPhone when it comes? If 
so, how easy would this be to do for someone with no sight? 

Also, when it comes to setting up the new phone when I first get it, how can I 
ensure that voiceover is on from the word go to help me with the set-up??, 
otherwise, frankly, I’m stuffed as I can’t see the screen at all. 

Any idiot-proof instructions on both counts really would be greatly 
appreciated. 

Many thanks for any help anyone can give. 

Eleanor 

Sent from my iPhone

> On 18 Apr 2020, at 12:50, Dave  wrote:
> 
> Hi Simon. It's just an E-Sim, and a Nano Sim.
> 
> Dave.
> 
> 
> -Original Message- From: Simon A Fogarty
> Sent: Saturday, April 18, 2020 9:49 AM
> To: viphone@googlegroups.com
> Subject: RE: What SIM Card is used by second generation iPhone SE was RE: 
> Apple Newsroom: iPhone SE: A powerful new smartphone in a popular design
> 
> If I read the apple specs correctly it has a nano sim plus e sim and I think 
> it said a second physical sim option as well.
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Alan 
> Lemly
> Sent: Saturday, 18 April 2020 4:05 AM
> To: viphone@googlegroups.com
> Subject: What SIM Card is used by second generation iPhone SE was RE: Apple 
> Newsroom: iPhone SE: A powerful new smartphone in a popular design
> 
> Richard,
> 
> The following article says the original iPhone SE used a nano SIM card and I 
> be very surprised if the second generation SE didn't use a nano SIM as well:
> 
> https://www.whistleout.com/CellPhones/Faqs/228234328-What-size-SIM-card-does-an-iPhone-SE-use-
> 
> But let us know if you find out anything different.
> 
> Alan Lemly
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Richard Turner
> Sent: Friday, April 17, 2020 8:43 AM
> To: viphone@googlegroups.com
> Subject: RE: Apple Newsroom: iPhone SE: A powerful new smartphone in a 
> popular design
> 
> The New SE nor the old SE can take memory cards directly.
> From what I read, the New SE also uses a different SIM card, but I plan to 
> check that out for sure with Apple.
> The memory card that I mentioned is with a separate adapter that plugs into 
> the lightning port and allows you to use external memory cards.
> 
> 
> 
> Richard
> "There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
> 
> 
> -Original Message-
> From: 'Husna Begum' via VIPhone 
> Sent: Friday, April 17, 2020 6:37 AM
> To: viphone@googlegroups.com
> Subject: Re: Apple Newsroom: iPhone SE: A powerful new smartphone in a 
> popular design
> 
> hi,
> 
> can you use any memory card then? and is a slot available to put the memory 
> card into either in the old SE or the new SE?
> 
> thanks
> 
> 
> -Original Message-
> From: Richard Turner
> Sent: Thursday, April 16, 2020 3:23 PM
> To: viphone@googlegroups.com
> Subject: RE: Apple Newsroom: iPhone SE: A powerful new smartphone in a 
> popular design
> 
> And, since iOS 13, you can use a $30 adaptor to access external memory cards.
> 
> 
> 
> Richard
> "There's a nap for that." - an anonymous cat in a window in Portland, Oregon.
> 
> 
> -Original Message-
> From: viphone@googlegroups.com  On Behalf Of Wayne 
> Merritt
> Sent: Thursday, April 16, 2020 6:49 AM
> To: viphone@googlegroups.com
> Subject: Re: Apple Newsroom: iPhone SE: A powerful new smartphone in a 
> popular design
> 
> My 2 cents: If you don't have a good reason for getting 256 gigs of storage, 
> save some money and don't do it. I had an iPhone with 256 gigs storage and 
> for most of the year I had the phone, I didn't store more than 50 gigs. I'm 
> sticking to the 128 gig storage phones, unless I suddenly come across a huge 
> need for more storage. 128 suits me fine though, since about half is taken up 
> with music, books, and apps, and I've got lots of storage to go before 
> getting close to filling up my phone.
> 
> Respectfully,
> Wayne Merritt
> 
>> On 4/16/20, Simon A Fogarty  wrote:
>> Wait for the questions of how much does my phone have!
>> 
>> Good answer.
>> 
>> From: viphone@googlegroups.com  On Behalf Of
>> Sieghard Weitzel
>> Sent: Thursday, 16 April 2020 11:31 AM
>> To: viphone@googlegroups.com
>> Subject: RE: Apple Newsroom: iPhone SE: A powerful new smartphone in a
>> popular design
>> 
>> The iPhone 6S/6S Plus, the original SE, the 7/7 Plus and the 8/8 Plus
>> all have 2 Gb of RAM. The original iPhone X which was released in 2017
>> along with the iPhone 8/8 Plus has 3 Gb.
>> The 2018 iPhone XR also has 3 Gb whereas the iPhone XS and XS Max have
>> 4 Gb.
>> The 2019 models are the iPhone 11 also with 4 Gb and the iPhone 11 Pro
>> and Pro Max with 6 Gb.
>> 
>> 
>> From: viphone@googlegroups.com
>> 

Some important queries re setting up a new IPhone SE from scratch - all help appreciated

2020-04-23 Thread 'Eleanor Roberts' via VIPhone
Hi all 

After any advice/help from people on this list with this situation. I’ve 
ordered a new IPhone SE, and have just had confirmation of its despatch. So 
have some questions re setting it up which I’m hoping people might be able to 
assist with. 

Firstly, I know this sounds somewhat daft, but if anyone could e-mail me some 
idiot-proof instructions on how to set it up from scratch, including on how to 
get Voiceover started from the word go I’d be really grateful please?. I’m far 
more nervous about doing it than normal, probably because I know all the shops 
are closed, and sighted friends who would normally be able to assist me can’t 
do so at the moment due to the lockdown. So any step-by-step guide much 
appreciated. 

Secondly, is it better to set the phone up over the air?, or is it better to 
set it up through my Mac? I ask this because my Mac is currently away being 
fixed/serviced. So I just wondered whether it would make any difference which 
way I did it?, and if so whether I should wait for my Mac to return before 
attempting set-up? 

Finally, can anyone send me some step-by-step idiots instructions on how to 
swap my SIM card over from my currrent IPhone 8 to the new SE?? I’ve never done 
this before, and again, in normal times I’d happily get sighted help with this, 
but obviously I can’t do that right now. So any help appreciated. 

My apologies for all the questions, but I really don’t want to make a mess of 
this/muck it up completely/ruin the new phone/etc. So many thanks in advance 
for any help/advice that anyone can give me. 

Eleanor 

Sent from my iPhone

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Urgent query re setting up my Mac and the log-in screen with VoiceOver

2020-04-29 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Know this iisn’t IPhone-related, but it is Apple-related, so really really 
hoping someone can help with this. I have just had my Mac back after having to 
send it away for repair as it decided to crash/stop working completely. They 
appear to have done a clean install of Katalena. I have spent this evening 
re-setting it up with a friend. However, we are really struggling with 
VoiceOver. We went into system preferences and accessibility and enabled VO. We 
then went into users and groups, log-in options and accessibility options, and 
ticked the box that said about enabling VO from the start. However, this does 
not appear to have worked. Every time I now start my Mac VO literally says the 
word “username” and nothing more. It won’t tell me where I’m navigating on the 
screen or anything like that. So I literally can’t enter my password and log in 
myself. So was just wondering if anyone else has had/is having this problem 
with Katalena? Could anyone please send me a set of idiotproof instructions as 
to how I can set up VO properly and fix this problem please??? Any help really 
would be much appreciated, as what’s the point in having a Mac when VO won’t 
even speak to me to enable me to log in!!! 

Thanks in advance for any help anyone can give. 

Eleanor 

Sent from my iPhone

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Query re unexpectedly high home and locked screen and battery use on my new IPhone SE2020 - any advice appreciated

2020-07-29 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone may be able to assist with this. Over the last couple of months 
I’ve been noticing unusually fast battery drain, both on my new IPhone SE2020, 
and also on my old IPhone 8. If it was just the IPhone 8 I might not be so 
bothered as it’s an older device, but I can’t understand the new SE doing/being 
the same. What has particularly surprised me is how high my home and locked 
screen use appears to be. Have never had this problem before. Have checked all 
the settings that are suggested on the internet to prolong battery life, and 
they all appear to be as they should be. 

So if anyone has any ideas as to how I can increase the amount of time my 
battery lasts, and, particularly, how I can get this stupid home and locked 
screen usage value reduced from the stupidly high value it says it is at the 
moment I’d be really really grateful!! 

Thanks in advance. 

Eleanor 

Sent from my iPhone

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Query re how to transfer ringtones not purchased through Apple from my IPad to newly-restored IPhone?

2020-08-04 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone may be able to help with this. I was having a major battery 
drain issue on my IPhone 8, which wasn't resolving despite trying all the usual 
suggestions. So I ended up being advised to restore the phone, set up as a 
totally new device, and not transfer data through an ICloud back-up etc in 
order to avoid any possible rubbish/bugs/glitches being brought across. I did 
this and it's worked - IPhone is now wonderful. 

However, I had a significant number of ringtones which I'd downloaded from 
other people/sites (not got through Apple), and these haven't come across to my 
phone. They are still on my IPad. So was just wondering if anyone knew of a way 
I could transfer my ringtones from my IPad to my phone without transferring 
everything else on there?? 

Any suggestions/methods/step-by-step instructions on how I can do this really 
would be much appreciated, as really would like to get all my lovely tones back 
onto my phone. 

Thanks in advance for any help anyone can give. 

Eleanor

Sent from my iPhone

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Is anyone else having problems with photo descriptions linking to the wrong photos in IOS 14.3?

2020-12-30 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just wondering if anyone else is having this problem? Up to fairly recently, 
when I've put descriptions on my photos, they've all been fine and have stayed 
with the right photos. However, since updating to IOS14.3 my photo descriptions 
seem to have gone mad and have started attaching themselves to completely 
random photos. So when I've thought I was showing someone one picture it's 
actually been something totally different. With sighted help I've tried 
re-labelling them all, but it's not worked, as the descriptions have just gone 
and relocated themselves again. 

So just wondered if anyone else has been having this/similar issues? If so, 
does anyone know of a way of fixing it? 

Thanks for any help in advance. 

Eleanor 

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Re: Can I use my Amazon Alexa as a speaker for playing YouTube from my IPhone?, if so how do I do so??

2021-05-23 Thread 'Eleanor Roberts' via VIPhone
Ok thanks. So are there any other settings I need to check before I try this 
then?? Only ask as I've never used my IPhone with any sort of speaker before. 
Sorry for all the questions, and thanks so much for your help. 

Sent from my iPhone

> On 23 May 2021, at 17:03, Sieghard Weitzel  wrote:
> 
> No, Voiceover now stays on the iPhone by default.
> 
> -Original Message-
> From: 'Eleanor Roberts' via VIPhone  
> Sent: Sunday, May 23, 2021 9:01 AM
> To: viphone@googlegroups.com
> Subject: Re: Can I use my Amazon Alexa as a speaker for playing YouTube from 
> my IPhone?, if so how do I do so??
> 
> Thanks. That's really helpful. Just another question though. If I do this how 
> will it impact on VO?? Will that then start coming out through the Alexa 
> too?? 
> 
> Thanks. 
> 
> Sent from my iPhone
> 
>> On 23 May 2021, at 16:47, Sieghard Weitzel  wrote:
>> 
>> You can simply connect your iPhone to your Alexa speaker via Bluetooth and 
>> the speaker will act like any other Bluetooth speaker.
>> In order to do this you can use the Alexa app to put your Echo in pairing 
>> mode or you can just say "Alexa, connect". It will most likely say it's 
>> searching and maybe after a while that it couldn't find anything to connect 
>> to, but if you have Settings > Bluetooth open on your iPhone you should see 
>> the Echo at the bottom of your list of devices and tapping on it should 
>> connect to it.
>> 
>> -Original Message-
>> From: 'Eleanor Roberts' via VIPhone  
>> Sent: Sunday, May 23, 2021 8:27 AM
>> To: viphone@googlegroups.com
>> Subject: Can I use my Amazon Alexa as a speaker for playing YouTube from my 
>> IPhone?, if so how do I do so??
>> 
>> Hi all 
>> 
>> Hoping someone may be able to help with this. Bit of a long story, so please 
>> bear with me. 
>> 
>> I'm currently trying to get my new Guide Dog used to/comfortable with the 
>> sound of applause. Someone suggested that there were good clips on YouTube 
>> which I could use, and indeed, there are. 
>> 
>> It then occurred to me that, if I could somehow use my Amazon Alexa as a 
>> speaker to play the audio from my IPhone I'd be able to have the sound at a 
>> much higher volume than my phone could ever hope to achieve. 
>> 
>> So I just wondered whether this might be possible? Is there a way that I 
>> could use my Alexa as a speaker to play these YouTube clips from my phone? 
>> If so, how do I go about setting it up/doing so?? 
>> 
>> Many thanks in advance for any help you can give with this, as I'm very much 
>> hoping it'll be of benefit to my Guide Dog and help her get used to/be a lot 
>> happier with the sound. 
>> 
>> Eleanor 
>> 
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Can I use my Amazon Alexa as a speaker for playing YouTube from my IPhone?, if so how do I do so??

2021-05-23 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone may be able to help with this. Bit of a long story, so please 
bear with me. 

I'm currently trying to get my new Guide Dog used to/comfortable with the sound 
of applause. Someone suggested that there were good clips on YouTube which I 
could use, and indeed, there are. 

It then occurred to me that, if I could somehow use my Amazon Alexa as a 
speaker to play the audio from my IPhone I'd be able to have the sound at a 
much higher volume than my phone could ever hope to achieve. 

So I just wondered whether this might be possible? Is there a way that I could 
use my Alexa as a speaker to play these YouTube clips from my phone? If so, how 
do I go about setting it up/doing so?? 

Many thanks in advance for any help you can give with this, as I'm very much 
hoping it'll be of benefit to my Guide Dog and help her get used to/be a lot 
happier with the sound. 

Eleanor 

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Re: Can I use my Amazon Alexa as a speaker for playing YouTube from my IPhone?, if so how do I do so??

2021-05-23 Thread 'Eleanor Roberts' via VIPhone
Thanks. That's really helpful. Just another question though. If I do this how 
will it impact on VO?? Will that then start coming out through the Alexa too?? 

Thanks. 

Sent from my iPhone

> On 23 May 2021, at 16:47, Sieghard Weitzel  wrote:
> 
> You can simply connect your iPhone to your Alexa speaker via Bluetooth and 
> the speaker will act like any other Bluetooth speaker.
> In order to do this you can use the Alexa app to put your Echo in pairing 
> mode or you can just say "Alexa, connect". It will most likely say it's 
> searching and maybe after a while that it couldn't find anything to connect 
> to, but if you have Settings > Bluetooth open on your iPhone you should see 
> the Echo at the bottom of your list of devices and tapping on it should 
> connect to it.
> 
> -----Original Message-
> From: 'Eleanor Roberts' via VIPhone  
> Sent: Sunday, May 23, 2021 8:27 AM
> To: viphone@googlegroups.com
> Subject: Can I use my Amazon Alexa as a speaker for playing YouTube from my 
> IPhone?, if so how do I do so??
> 
> Hi all 
> 
> Hoping someone may be able to help with this. Bit of a long story, so please 
> bear with me. 
> 
> I'm currently trying to get my new Guide Dog used to/comfortable with the 
> sound of applause. Someone suggested that there were good clips on YouTube 
> which I could use, and indeed, there are. 
> 
> It then occurred to me that, if I could somehow use my Amazon Alexa as a 
> speaker to play the audio from my IPhone I'd be able to have the sound at a 
> much higher volume than my phone could ever hope to achieve. 
> 
> So I just wondered whether this might be possible? Is there a way that I 
> could use my Alexa as a speaker to play these YouTube clips from my phone? If 
> so, how do I go about setting it up/doing so?? 
> 
> Many thanks in advance for any help you can give with this, as I'm very much 
> hoping it'll be of benefit to my Guide Dog and help her get used to/be a lot 
> happier with the sound. 
> 
> Eleanor 
> 
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How can I transfer my data from my IPhone 8 to my IPhone SE2020 by connecting the 2 phones?

2021-04-28 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone can help with this. I have an IPhone 8, which I've had for 
years, and a new IPhone SE2020. I'd like to be able to transfer all my data etc 
straight from my IPhone 8 to my SE without having to go through my Mac. Someone 
said once that there was a way of doing it by connecting the 2 phones together, 
and that it was much more secure/reliable. So I just wondered if this was the 
case? What would I need to do it? And how would I go about doing it? 

Sorry for all the questions, but if anyone haas any answers/could give me any 
instructions I'd be really grateful. 

Many thanks 

Eleanor 

Sent from my iPhone

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Does anyone know how to create an event on Facebook using your personal profile on IPad/IPhone??

2021-02-27 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Just wondering if anyone could help with this please. I’ve got an event coming 
up and would like to create it on Facebook. I don’t have a Facebook page of any 
sort, just my own personal profile. So just wondered if anyone could send me 
some instructions on how to create a Facebook event using my personal profile 
please?? I’d be creating it using my IPad or IPhone, not computer. 

Many thanks for any help anyone can give. 

Eleanor 

Sent from my iPad

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Can anyone send me a list of idiot-proof instructions for the gestures I need to know for an IPhone with no physical home button please?

2021-10-18 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Apologies for this, as I’m sure many of you will probably think I’m seriously 
behind the times. Basically, I’m getting a new IPhone as part of a job I do 
with/for my local council. Problem is that this new IPhone doesn’t have a 
physical home button. 

I’ve never encountered this before, as I’ve always gone out of my way to make 
sure that my phone has the physical button. However, this phone isn’t my 
choice, and I’m actually very nervous about getting it. 

So was just wondering if anyone could e-mail me a really idiot-proof list of 
instructions so that I can stand half a chance of managing to operate this 
buttonless phone?? Any help really really would be very much appreciated. For 
example, when setting up the phone in the very first place how on earth do I 
get VO to come on?? (Normally I’d just tripple tap the home button, and it’s 
sorted … but with this I’ve no idea). How do I go about switching apps with no 
button? How do I go about turning VO on/off with no button if I need to? The 
list is endless. 

So sorry If I’m coming across as a total idiot, but this phone doesn’t belong 
to me and I’m really really scared of making a total mess of it when I get it. 
So any help/lists of gestures/explanations of how to do anything, no matter how 
basic, really would be most gratefully received and very much appreciated. 

Thanks so much everyone. 

Eleanor 

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Can anyone tell me how I can convert a word file to PDF on my IPhone please?

2021-09-21 Thread 'Eleanor Roberts' via VIPhone
Hi all. 

Hoping someone can help with this. I have a Word document saved in files on my 
IPhone. I need to convert this file to a PDF file so I can send it on to 
various people who've asked for it in PDF form instead. So just wondered if 
anyone could give me some idiot-proof instructions as to how I can convert my 
Word file to PDF on my IPhone please? And if I need to use a 3rd-party app, can 
anyone recommend a good/accessible one with VO. 

Many thanks for any help. 

Eleanor 

Sent from my iPhone

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Recommendations for a mini bluetooth keyboard to use with my iPad/iPhone please

2022-03-06 Thread 'Eleanor Roberts' via VIPhone
Hi all 

I’m after a mini bluetooth keyboard to use with my iPad and iPhone. I don’t 
want a full-sized keyboard, as I’m a good touch typist and am used to small 
keys, +, I want a keyboard that can be easily transported taking up the least 
space possible. But that said, it does still have to be good quality/good to 
use and easy to set up. 

So if anyone has any reccomendations at all all ideas would be most gratefully 
received. 

Thanks in advance for any help. 

Eleanor 

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URGENT!: please can anyone tell me how to convert a Word document to a JPeg file on iPad?

2022-08-13 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone can help. I have a Word document on my iPad that I need to 
convert to a JPeg file, or some other form of file so I can share it on 
Facebook. 

So just wondered if anyone could send me some idiotproof instructions on how I 
can convert this word document to either a JPeg file or to another file format 
that I can share on Facebook on my iPad? 

Thanks so much in advance for any help. All guidance much appreciated. 

Eleanor 

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Re: URGENT!: please can anyone tell me how to convert a Word document to a JPeg file on iPad?

2022-08-13 Thread 'Eleanor Roberts' via VIPhone
Hi 

Sorry to disagree with you … but it definitely won’t let me share a Microsoft 
Word document to Facebook. 

Eleanor 

Sent from my iPad

> On 13 Aug 2022, at 13:08, Lyne  wrote:
> 
> Hello,
> 
> Why would you like to change format? You can just use share bltton  to share 
> in Facebook.
> 
> Lyne
> 
>> Le 13 août 2022 à 04:38, 'Eleanor Roberts' via VIPhone 
>>  a écrit :
>> 
>> Hi all 
>> 
>> Hoping someone can help. I have a Word document on my iPad that I need to 
>> convert to a JPeg file, or some other form of file so I can share it on 
>> Facebook. 
>> 
>> So just wondered if anyone could send me some idiotproof instructions on how 
>> I can convert this word document to either a JPeg file or to another file 
>> format that I can share on Facebook on my iPad? 
>> 
>> Thanks so much in advance for any help. All guidance much appreciated. 
>> 
>> Eleanor 
>> 
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How can I add my email account to my new Macbook using Voiceover?

2024-04-22 Thread 'Eleanor Roberts' via VIPhone
Hi all 

Hoping someone might be able to help me fairly quickly/easily with this. I have 
a new MacBook Air M3, which is fab. However, I can’t for the life of me work 
out how to add my email account to the system using Voiceover. When I open Mail 
it doesn’t automatically give me the option to do so. 

So was just wondering if someone could please send me some idiot-proof 
instructions on how to do so please?? 

Many thanks in advance for any help. 

Eleanor 

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