Re: [IxDA Discuss] Facebook on Google Buzz: How Well Does That Friendship Model Work?

2010-02-11 Thread Michael Micheletti
Google increasingly gives me the creeps. Yes I am sending this from my Gmail
account, which is a widget in my iGoogle home page. And I am increasingly
wondering if having Gmail  iGoogle accounts is such a good idea. I really
don't want any other integrated cleverness from Google. They have become too
pervasive and inscrutable for me to completely trust now. Although
undoubtedly irrational on my part, my sense of unease is affecting
consideration of other Google initiatives which are probably completely
unconnected, like Android.

If any clever Google intelligences are monitoring, artificially or
otherwise, know that Buzz is the point at which you overstretched and went
too far for my comfort.

Michael Micheletti

On Wed, Feb 10, 2010 at 10:42 PM, John Romano jrom...@capstrat.com wrote:

 As a long time Facebook and (intermittent) Twitter user, I was
 completely frustrated by the lack of clear privacy settings and
 explicit friendships. Their algorithm to determine my friendships was
 far from accurate. And I have no idea what they will recommend.

 On the other hand, it's like having Pownce back! Images, videos and
 links. Explicit commenting. Yea!


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Re: [IxDA Discuss] iPad.

2010-01-27 Thread Michael Micheletti
I keep seeing a control surface when I look at the iPad. The whole
tablet computer idea is meh for me, but I'm imagining it as a soft
console audio mixing board for a musician, or displaying a couple of
virtual turntables for a DJ. Or, more in my line of work, a
touchscreen console for radio operators. Any sort of professional
application that would benefit from faders, knobs, zoom, multitouch
physics and so on could use a control surface like this. And in a
dedicated control-surface application, the lack of multitasking
capability is no problem.

This first release doesn't look optimal for these purposes. Almost
any application like this would need external hardware for
processing, and this thing doesn't have enough horsepower or ports.
But I expect to see these in artists' hands on stage sometime later
this year. 

And Apple's much vaunted Top-Secret design silo failed them this
time: one normal everyday focus group session would have brought out
the sniggers when they said the name the first time.

Michael Micheletti


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[IxDA Discuss] The nuts and bolts behind 4636 in Haiti

2010-01-22 Thread Michael Micheletti
I've been following the work of Ushahidi for a while now. They've come up
with an emergency response system for Haiti based on short text messages and
Kreyol-speaking volunteers with intimate knowledge of their locations. They
make this data available to other organizations. I'm really impressed by the
design of this entire system; especially how technology is
lowest-common-denominator and hardly matters, and people form the core of
the system. Here's a blog post from their site explaining how the system
works:

http://blog.ushahidi.com/index.php/2010/01/22/the-nuts-and-bolts-behind-4636-in-haiti/

The system is in place and working now, having been designed and implemented
in a matter of days. Most impressive whole-system design work I've run
across in a very long time.

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Re: [IxDA Discuss] Toward a search dominant wayfinding paradigm (worth it?)

2009-09-25 Thread Michael Micheletti
David,

I've been watching my wife and son struggle while learning to use Adobe
products, searching through help and online using their own words or
descriptions for what they think they want to do, knowing the answers are
locked up somewhere in a vault they can't identify. Eventually, they may
stumble upon Object / Live Trace / Make and Expand or Layer / Create
clipping mask, but probably they won't. My wife was working in Photoshop
the other day when I came home, looking frustrated after trying to figure
out how to get her image back after saving it in another format and size,
having Googled all up one side and down the other. That one was gone, but I
showed her Save for the Web and she was good for the next time. Why didn't
she consider that choice in the first place? Because she was trying to Save
for the Book.

Because Adobe products form a strange parallel universe all their own, with
Terms Not Found In Nature, it's hard to know what to look for unless you
already know what it is you're looking for. I'm not sure if search on the
Adobe website will solve that problem. But please, somewhere in your
decision process, take some time to watch novices struggle to learn your
products, and do your best to help them succeed. Thanks,

Michael Micheletti

On Wed, Sep 23, 2009 at 4:10 PM, David Hatch ha...@adobe.com wrote:



 Hi all,

 For the past several months I have been perseverating on the concept of
 creating a search-dominant wayfinding system for my web site: Adobe.com.
 Why, you may ask? My thought (and I know Jared, at minimum will disagree
 after having just listened to a recent podcast from him on this) is that as
 web users we are moving more and more in that direction - toward search as
 being a standard, hard-wired, lizard brain reflex when confronted with
 moving through the vasty content spaces that are out there. The Googles
 have
 had no small impact on our wayfinding approaches.

 *Meme check: search as last resort?*
 I wanted to call out and question a particular meme, namely: ³search on
 sites like adobe.com is a function of last resort for those poor folks who
 aren¹t finding their trigger words in the page (nav or content). I know
 there is research on this so please hit me with it as necessary. But I
 can¹t
 help thinking that you could phrase a new approch like this: ³People search
 first because that¹s how they are used to finding info². What do you think?

 *Why a search dominant wayfinding mode?*
 Any attempt on our part (UXers) to come up with appropriate linked words or
 images to use as nav in the hopes of getting users where we think they want
 to go is only a guess. Sometimes our guesses at nav are great but sometimes
 they totally fail. What we do know is that in every user's mind is an
 intent
 as they move through a web site. If we let that user type their intent into
 a search box then that is a step closer to (and more feasible than)
 creating
 the mind reading UI we all know would be best for users. Of course the next
 thing is: are the search results useful? But lets assume they were. Why in
 that case would we not want to create a search dominant wayfinding UI for
 folks.

 *What would a search dominant wayfinding UI look like for a site that's not
 Google?*
 It would probably have a very prominent search field. One of those giant
 novelty size web 2.0 style things perhaps. For a site like adobe.com it
 would probably also have some standard links such as products and
 support, etc but those would not be the main focus. Perhaps search could
 even be used to generate the local navigation on subsections. Perhaps the
 search input field could be integrated into the page such that it could
 also
 act as a page title (an example is here http://bit.ly/o81Vp, although
 admittedly its a results page). An extreme example of a search only UI on
 the homepage is here: http://www.sequoiacap.com/.

 Question: what are you thoughts on developing a search dominant wayfinding
 paradigm for a corporate site. I'd like to hear what you think.

 Thanks,
 David Hatch










 
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Re: [IxDA Discuss] Microsoft Courier ...

2009-09-23 Thread Michael Micheletti
I'm not normally given to Gadget Lust but I want this one.

On Tue, Sep 22, 2009 at 7:07 PM, Grady Kelly gr...@simpledesign.org wrote:

 Any of you see this yet?


 http://gizmodo.com/5365299/courier-first-details-of-microsofts-secret-tablet

 I like the organic feel of the video.  Typically they do product visions
 like this that at the end, you would think were production ready.

 Grady Kelly
 gr...@gradykelly.com
 http://www.gradykelly.com
 
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Re: [IxDA Discuss] Design -- Development pipeline/tools?

2009-09-01 Thread Michael Micheletti
Hi Billie,

In the project I'm working on now, I made a special effort to document the
important parts of our design and leave many details out of the
specifications. I added a disclaimer in all the documents that the specs
were like a jazz chart, that some improvisation was expected and encouraged,
and the specs would not be updated afterwards. No time (this is the 10th day
of my current work week, which I think may end sometime in October).

The other important part of this jazz performance thing is that I'm one of
the improvisers. I'm in every team meeting. I'm actively in the code styling
and setting dim timers on indicator lights. I drew all the production art,
and redraw a good deal of it once I see it in action. I refactor control
templates and debug events. We're a small tight dev team and our boundaries
are pretty fuzzy. And we're all ok with that.

This sort of arrangement obviously wouldn't work in a large formal
organization, or when you need to send work overseas, or when the team is
inexperienced, or or or... But it's working for us. I think of it as the
sort of structure you want to get to when three or four really good people
who work well together are all turned loose to do great stuff. Hope this
helps,

Michael Micheletti

On Mon, Aug 31, 2009 at 5:54 AM, Billie Mandel billie.man...@purplelabs.com
 wrote:

 Hey folks -

 What's your company's process/pipeline/set of tools for delivering
 and communicating designs (and associated visual design assets) to
 your dev team?

 *[Addressed particularly to innies in software development orgs
 though anyone's insights much appreciated]*

 TO be clear: I'm NOT asking the Visio vs Illustrator vs Fireworks
 etc conversation. I'm asking what happens *after* the design team
 has determined (at least a first cut of) both how the app should
 work, and how it should look. Do you have a tool or process that
 tells the developers which UI patterns/controls to use, where to
 place the art, how much velocity/decay there should be on animated
 transitions or gestural effects? Are they coding these things
 manually based on design team deliverables (wireframes/animated
 sequences)? Do you have a tool that you use in which designers can
 actually create the apps' front ends?

 I ask because I'm doing a bit of an audit of our processes, trying
 to streamline things and get more efficient. I'm trying to get a
 feel for the state of the art in UI development processes -- need
 to assess how behind/ahead my company is so I can decide how hard I
 need to push my process innovation agenda.

 Cheers
 - Billie

 PS - [waving hello] Haven't posted in ages - been a bit 'heads
 down' over here. Hope everyone's having a fab summer!

 ***
 Billie Mandel
 Director, User Experience
 Myriad Group AG
 www.myriadgroup.com
 
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Re: [IxDA Discuss] What are common Application Software Development Team sizes?

2009-07-24 Thread Michael Micheletti
Our application software company's interaction design team size would be,
um, one. That's also our visual design team size. Oh, and it's the same one,
and he codes a bit in his spare time. Pleased to meet you :-)

It's not all stand-alone work though. When we're mapping out something new,
I'll form a small internal design team that includes business, architecture,
and technology people. Design teams tend to be project-specific, which works
out well for the engineers 'cause they get sort of itchy in design meetings.

I do think sometimes about what sort of designer I would bring in if we ever
doubled our team size to (gasp!) two. By necessity he or she would be
another polymath, ideally with some serious research chops (not my
strength), an informed interaction design background, an understanding of
graphic design, and professional technical skills that include some ability
to traverse the nether coding regions of software products.

Michael Micheletti

On Thu, Jul 23, 2009 at 4:27 AM, Lindsey Berdan lindsey.ber...@fluke.comwrote:

 I am one of two interaction designers at a hardware company, and am
 curious about the interaction design teams who work at software
 companies and develop application software.  What are the average
 team sizes for the development of the User Interface and
 Interactions?

 Thanks,
 Lindsey.


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Re: [IxDA Discuss] Colors and Usability

2009-07-15 Thread Michael Micheletti
A couple more links for you:

Colorblindness simulator:
http://colororacle.cartography.ch/

Accessibility in Interaction Design course at the Open University:
http://openlearn.open.ac.uk/course/view.php?id=2057

NASA/Ames Research Center - Designing with Luminance Contrast:
http://colorusage.arc.nasa.gov/design_lum_0.php
These guys have great info and examples at their site, recommended.

Michael Micheletti


On Tue, Jul 14, 2009 at 11:24 PM, C K Vijay Bhaskar 
ckvijaybhas...@gmail.com wrote:

 One of the sites that talks on color and usability is :
 http://www.colormatters.com/usability.html. You can also google for
 more info on this topic.

 About the color and download speed:
 The fact is that any information over the internet is just binary
 data that is processed via the user's computer. The speed would
 depend on the connection speed, the inflow of color information, the
 ability of the browser to decipher the color based on its internal
 algorithm and properties and finally the ability of the graphic chip
 on the mother board to aid in the processing of the color on the
 user's screen. With the current advancement of technology, all this
 happens in a matter of milliseconds or less.

 Hope this helps.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Expression Blend 3.0 with SketchFlow Released Today

2009-07-13 Thread Michael Micheletti
On Mon, Jul 13, 2009 at 6:27 AM, Fredrik Matheson 
fredrik.mathe...@gmail.com wrote:

 So, has anyone tried EP3 with Sketchflow? What's your experience so far?


I'm sort of living in Blend 3 these days, styling a major WPF application.
Haven't had a chance to use the Sketchflow portion yet since I'm working on
production deliverables and am a bit behind schedule.

The Blend 3 RC is considerably more stable than the preview release, which
crashed frequently when I'd open a code-behind file, or sometimes even just
selecting something from the Object menu. The Adobe Illustrator imports are
95% great in Blend 3, only missing on some color accuracy and alpha values.
Can't round-trip vector graphics, but support for Illustrator imports has
really helped me out for this project.

Blend 3 continues to be alternately handy and frustrating as a vehicle for
designers to spruce up WPF and Silverlight applications. The XAML editor is
much improved by the addition of Intellisense, but there are still moments
when the parser thinks your code is busted but it really isn't. Blend also
seems to do strange stuff to solution and project files sometimes, to the
point that I only create new resource dictionaries and make other
project-level changes using Visual Studio now.

At some point I'll write up my experience styling WPF components in a
serious production application, but I'm too busy today. Let me just mention
that it feels more like hacking than like design. Plus it's given me one of
the low points of my technology career when I realized that to style an
80-line screen took more than 800 lines of nearly unreadable and probably
dangerous XAML template code.

Ok off now to dive into 3rd-party UI components with a debugger, see how
they put them together, hook up their default styles, hack them until they
look right, and try not to break something. Life as a designer in the 21st
century...

Michael Micheletti

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Re: [IxDA Discuss] [Conan Team to IXDA members]: Paying job posts to fund IXDA activitiesother issues

2009-05-21 Thread Michael Micheletti
On Mon, May 18, 2009 at 4:06 AM, Maria De Monte mtdemo...@yahoo.it wrote:

 1)
 Would you pay a fee to post a job at IxDA.org using Coroflot’s service,
 knowing that half of the fee you’ll be paying would go to fund IxDA
 activities?


For a really high-end top-tier position, where you want to attract talent of
highest experience and caliber, perhaps this makes sense. But for
internships, mid-level, new hires, developers, people around the fringe of
UX, I wonder if these jobs would get posted. I'd expect we'd see fewer
opportunities than we currently do on this list.




 3) How valuable would the portfolio service be to you?


I have a Coroflot portfolio already via the AIGA and I've received many
inquiries from it, from people I didn't know about before, who were
contacting me about interesting opportunities. I know that some people on
this list are unenthusiastic about portfolios for a variety of reasons, but
recruiters do search on Coroflot for designers. If you're not there, they're
not finding you.




 4) Should a Coroflot-hosted Job Board at IxDA.org display available jobs in
 categories OUTSIDE
 of Interaction Design? The other specialities they presently handle
 include fields such as Architecture; Art Direction; Design Management;
 Industrial Design; and Motion Graphics.


I'd like just one Coroflot portfolio to maintain please, for both AIGA and
IxDA. But I'm in that fuzzy area between UX, development, and visual design
so maybe I'm an outlier.

Michael Micheletti

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Re: [IxDA Discuss] Black background interfaces...

2009-05-04 Thread michael . micheletti
Larry, thanks for the NASA visual design links. These resources will be  
very helpful on a project I'm just getting going with. All the best,


Michael Micheletti

On May 3, 2009 10:51pm, Larry Tesler tes...@pobox.com wrote:

Gavin,




See NASA's Designing with luminance contrast at  
http://colorusage.arc.nasa.gov/design_lum_0.php and the last few  
paragraphs of Luminance contrast at  
http://colorusage.arc.nasa.gov/luminance_cont.php. The references are at  
http://colorusage.arc.nasa.gov/refs_1.php.




The upshot is that a too-bright background can cause problems in a  
darkened hospital room or cockpit. In other information display contexts,  
black on white is usually best.





Larry





On May 3, 2009, at 9:41 PM, gavin burke|FAW wrote:






Hi,




Black as the background colour for an interface is sometimes used in  
mission critical UIs, such as medical monitoring systems and trading  
software.




Can people recommend some research on the use of black in this type of  
context and also post links if you have them of example interfaces.





Thanks!



Gavin.










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Re: [IxDA Discuss] Inspirations from art

2009-05-04 Thread Michael Micheletti
Strong influences on my current work include backlit indicator lights,
jewel boxes with hidden little drawers and compartments, international
signs and icons, telephones, and two-way radios. Nothing I can show
yet, apologies for the tease,

Michael Micheletti

On Mon, 4 May 2009 16:59:41, Mike Myles mmyles2...@yahoo.com wrote:
 I'm a avid musician - I've been making music longer than I've been
 designing. For me there are many parallels between music and design.
 Most of my musical 'career' has been dedicated to writing and
 performing original material. I find the act of composition, or of
 arranging someone else's material to fit the band I'm working with
 to be very informative to my work as a designer. I've definitely
 learned more about design from music than any other source.

 Frank Lloyd Wright saw music as a metaphor for architecture. He
 demanded all his students study and perform music. The immediacy of
 musical performances forces one to focus attention and make split
 second judgements about balance, aesthetics, movement, timing, and so
 much more. I don't think I would have become a designer if I wasn't
 first a musician.


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Re: [IxDA Discuss] I'm designing in Visio for the last time

2009-03-31 Thread Michael Micheletti
You are all generous with good advice and tips. I'm especially intrigued by
the idea of Blend 3 becoming more of a design tool. Thank you for the kind
help,

Michael

On Tue, Mar 31, 2009 at 7:42 AM, Stewart Dean stewd...@gmail.com wrote:

 In Visio the easiest way to zoom in and out is to use a wheel mouse.
 Press Control then move the wheel to zoom in and out.

 Press shift to pan left and right.

 Visio's layers are a joke. Instead it's better to use multiple layers of
 backgrounds. Backgrounds can use different backgrounds and, with a little
 patience, can be used as layers. You can't turn these on and off when needed
 though.

 I have never used any of the shapes in Visio (well maybe a mouse pointer
 once or twice). Instead I have a library built up from others libraries and
 my own items - once mastered Visio's masters are quite powerful (if not
 entirely free of bugs).

 There is much wrong with Visio - no merging documents, not paste in place,
 lots of annoying bugs and needless features. Having used both Omnigraffle
 and Visio in anger I feel both have major short comings but, under pressure,
 I find Visio twice as quick to use. The perfect user experience tool has yet
 to be built.
 --
 Stewart Dean




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[IxDA Discuss] I'm designing in Visio for the last time

2009-03-29 Thread Michael Micheletti
I'm working on a product design, under pretty intense time/money/team
pressure, using Visio for design sketches. I picked Visio because I've used
it since version 1.0 (maybe I was even a beta tester, can't remember back
that far) and am fairly expert with it. I can work fast and get lots done,
and redone, which is maybe even more important.

But today, when I attempted to copy/paste from one Visio drawing to another
Visio drawing, it pasted in a bunch of mystery shapes and junk instead of
the various dingbat font symbols and other images in my original. Yes, you
read it correctly, it failed copying from Viso to Visio.

They say that you can boil a frog if you put it in a pot with cold water and
slowly turn up the heat. Well, then I'm a frog and Visio's finally boiled me
over. Some other fuel on the burner:
- Visio's layers dialog is application modal. What a constant endless Pain
In The Butt.
- Screen and Print visibility are controlled by separate columns of
checkboxes within said PITB layers dialog. How many times have I
printed images the first time and had to go back in and uncheck stuff there?
Probably a couple trees' worth.
- The Pan and Zoom window retains control of the keyboard when
you reposition the cursor over your drawing. Think you're going to nudge
that shape with your arrow keys now that you've zoomed in? Surprise, you're
zooming in and out again instead. I appear to be unable to learn this. And
Visio appears to be unable to learn that I want to zoom in when I use
Ctrl+Plus, and zoom out using Ctrl+Minus.
- The window and web design shapes are probably ten years old and look
really tired. Translucent windows? Ribbon controls? Galleries? 3-D controls?
Mobile phones? PDAs? Aero? Sorry.
- Connections never seem to connect how I want them to, and one false move
may reroute every one of them.
- If I ungroup a shape in order to change some component visual properties
and then regroup it, the z-index changes.
- Any website big enough to require automated tools to perform a content
inventory is too big for Visio to handle the job.

Certainly the moment I go back to work after sending this I'll remember ten
other things that bug me, but you get the idea. Visio is no longer working
out very well as my quickie sketchpad for designing a new software
application.

Now I'm sure that Visio can do other wonderful tasks, like layout an office
floor plan, configure equipment in a network rack, plan HVAC ducting, create
simple electrical schematics, maybe even do database modeling. But I don't
need to do any of that stuff. I'm a user interface designer.

I have lots of alternatives for my next project. I'm good in Photoshop, but
don't normally like to sketch with it because I'm faster in Visio (mostly
because I tend to try and make things pretty in Photoshop, but also
because it's a pain to resize a complex screen mockup). I've made an uneasy
peace with Illustrator for symbol design work, but it frustrates me enough
that I wouldn't want to spend any more time there than I have to. I've used
InDesign to create marketing slicks and brochures, but it doesn't strike me
as optimal for software interface design. Fireworks gets a lot of good press
in this group, that may be what I try next. I'm getting increasingly adept
in Expression Blend, but it's a development tool. I sketch on paper a lot,
but mostly as quick notes to myself that no one else is expected (or able)
to read.

Maybe Microsoft will surprise me with a tight Visio upgrade that fixes
everything that bugs me. But I doubt it. Instead, I expect them to bolt on
the ability to design staircases, or roofing tile courses, or croquet
fields, or asteroid belts, or something else equally useless to me. And
maybe that's good business if there are underserved asteroid belt designers
out there. But Visio, even though we've had some good times over the years,
I think it's time we break up.

Ok, I'm all screeded-out now. Time to go back to work (in, um, Visio,
yes...),

Michael Micheletti

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Re: [IxDA Discuss] Fun with comics (or storyboards!)

2009-03-09 Thread Michael Micheletti
Check out Pippo Lionni's Facts of Life font from Linotype. He's one of my
personal design heros. It's really fun to play with these images.
http://www.linotype.com/275/linotypefactsoflife.html

Michael Micheletti

On Mon, Mar 9, 2009 at 12:07 AM, dnp607 dnp...@pacbell.net wrote:


 Hi Troy,

 I was thinking it would be great to have a palette of images including
 (though just off the top of my head):

 - Generic human forms in different states of standing, sitting, walking
 etc.
 - Generic human hands in different states of action - pressing, tapping,
 etc...
 - Generic user Interface elements such as buttons, windows, sliders etc...
 - Office space elements such as desks, chairs, tabletops...
 - Generic cell phones, keypads, mice and other input devices
 - Different types of frames to which items above could fit into, like comic
 book frames; various motifs like window frames?

 If these items were vector-exportable, even better.

 The real benefit here would be the objects themselves, but also the quick
 and easy framework they could fit into.

 Honestly, I have hundred (maybe thousands) of images I've vectorized -
 usually from photos of myself, my surroundings or items I have, converted
 into Illustrator - but a good framework to assemble them that I could give
 to my co-workers to express their ideas (they don't use or want to learn
 Illustrator) would be excellent!

 Best,
 -Dan

 On Mar 8, 2009, at 10:56 PM, Troy Gardner wrote:

 I've built things identical to it, curious what shapes would you want?



 
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Re: [IxDA Discuss] Knowledge and Skill Requirements of the Industry

2009-03-08 Thread Michael Micheletti
Hi David,

A few months ago, when the IxDA meetup happened at the UW, I was impressed
that students from the Technical Communications/UX path, students in the
Industrial Design curriculum, and Computer Science students were all
present. And they were working together on projects. They made it sound like
they were doing this in stealth mode. So it may be a possibility for you to
stay in the CS path but mix it up a little with design classes and design
projects along with students in other majors.

When I took graduate courses in the UW's Technical Communications UX
program, they seemed oriented towards HCI and UX principles, usability
testing, and research. This was a helpful program for me - I'd already been
working as a designer for some years - but it wasn't a studio-based program
where you designed lots of stuff. Perhaps this has changed in the last
couple of years. I got the impression that Industrial Design students at the
UW spent more time designing things, including interactive media. So perhaps
mixing things up between the CS, ID, and UX programs might work. I think the
UW might actually be able to create a solid studio-based Interaction Design
program by rearranging/regrouping existing courses should they wish to.
Perhaps a sympathetic professor or advisor can help you along a dual-major
path or similar self-designed curriculum? And perhaps current UW ID or UX
students can chime in here and correct me if I'm wrong, thanks.

Hope this is helpful,

Michael Micheletti

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On Sun, Mar 8, 2009 at 5:40 AM, David Little da...@littled.net wrote:
snip /

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Re: [IxDA Discuss] Blackberry Storm

2009-02-06 Thread Michael Micheletti
Thank you all for the thoughtful comments. They make me want to go back and
give the thing another chance. Tami your comments reminded me of when my
wife converted from PC to Mac laptops. For some weeks there it was tough
sledding and then suddenly she was a fan. Much appreciated,

Michael Micheletti

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Re: [IxDA Discuss] Tablet PC vs PC+Wacom ?

2009-02-04 Thread Michael Micheletti
Hi Pankaj,

I have both an IBM X60 tablet laptop as well as a serious design workstation
with a Wacom tablet. I've been using a Wacom tablet for years, and am very
comfortable with it. I've never quite gotten used to the tablet laptop
though. There's something about the way my hand shields the screen that
bothers me. I sense a visual flicker around my hand, but this may just be
me. Also the tablet drivers on the laptop worked better with its original XP
OS than with Vista, even after upgrading - the stylus contact point is just
enough off the mark to be unpredictable. My laptop is one of those Vista
Capable machines that MS got sued for though, undoubtedly yours will be
better behaved.

My recommendation: Wacom tablet for desk work and a Moleskine notebook and a
nice pen for sketching in the field. Scan when you get back. Hope this
helps,

Michael Micheletti

On Tue, Feb 3, 2009 at 6:57 PM, Pankaj Chawla pankaj...@gmail.com wrote:

 Hi,
 I am trying to equip my design team with work toys and was
 wondering if anybody has strong opinions or experience while
 working with a touchscreen based tablet PC vs a regular PC/laptop
 with digital Tablet (Wacom etc.)

 Here is the link to the tablet PC that I have in mind
 http://www.dell.com/tablet

 The second option of having a regular PC + Wacom will be
 a 21 inch LCD with a high end desktop processor and stuff
 plus a Wacom digital tablet pad.

 I know the choice will also depend on what we want to do
 as part of the design but lets say from a pure visual and
 graphics designing point of view which one will be better to
 use. First hand experience and feedback will be greatly
 appreciated. Money is not a constraint but happy designers
 and excellent output is a must :-)

 --
 Cheers
 Pankaj
 
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[IxDA Discuss] Blackberry Storm

2009-02-04 Thread Michael Micheletti
I stopped by the Verizon booth in the mall the other day to try out a
Blackberry Storm, the new one with the touchscreen. I'm a current Verizon
customer, and my antique Moto Razor is about to do the El Croako. I'd heard
the Storm had a good browser and a great screen for viewing media. Since
Verizon has treated me pretty well and I've no complaints about their
service, I was curious about their new phone.

The guy at the booth let me play with theirs. I tried typing on it, and was
not very successful. The Storm's touch screen acts like a button, so you
have to press it down to enter a character. But it also acts like a
touchscreen, so there's obviously no indent for your finger to know when
you're over a button. I mistyped many characters, sometimes more than once,
and got frustrated after a few minutes of fiddling with it.

Perhaps this is just me. I'm curious to know if others on this list have
successfully adapted to the Storm's unique touchscreen/button controls. Or
if anyone here helped test or develop it and would like to share something
of their experiences. Some million or so people have eagerly purchased this
handset; I'd like to know how it's worked out for you. Thanks,

Michael Micheletti

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Re: [IxDA Discuss] What to do in an environment run by engineers??

2009-01-27 Thread Michael Micheletti
Hi Ali,

Hope I'm not stepping in too late here. I've made something of a career of
being the designer on the development team. Although I once was the
developer on the design team which might even have been a bit stranger.
Here are some approaches that have worked for me:

- Volunteer to write the spec, of whatever it is being built. Do a great
job. Lead the discussions. Incorporate wireframe sketches. The engineers may
drift from what you sketched, but at least they have a starting point to
consider. With time, you will become the person whom everyone looks to for
initial specifications and design artifacts, sometimes even for technical
internals code. This is because (warning generalization follows) Engineers
love specification documents, but don't usually like to write them.

- Become handy around the shop. You'll want to volunteer to help test code,
to visit with customers, to create prototypes, to help with technical
recruiting - to do whatever you can to make your engineering team
successful. Another generalization: Engineers respect people who work hard
to make the team a success. You want the respect of your team. When your
team respects you, you will be listened to.

- Be very patient. I try to plant the seed of an idea early, then help it
grow quietly. I know the time is right when I hear engineers and business
people saying it's time to do this thing, as if it was a new idea they just
thought of. This is a wonderful moment, because you can smile and say
that's a great idea, let's do this and all of a sudden you have allies in
a strategic design project. I'm working on one of these now. It took more
than a year to sprout.

- Bear with me here a minute. There's a financial trading term I think is
called a negative indicator. A funny application of this is there are some
people who always pick stocks just before they fall (oh wait, that's all of
us). Time Magazine covers are a negative indicator - by the time a company
shows up there, it's at the peak. Sports Illustrated covers another. Madden
football game covers also - the player on the cover will underwhelm the next
season. I've heard of traders who kept an eye on negative indicator (people)
as a sort of reality-check on market direction. Ok now back to our story.
There will likely be one very senior engineer on your development team who
is a negative indicator for design. You know, the let's just add another
checkbox type. This guy (I haven't met the female version yet, although
maybe she's out there) will be a very skillful coder with deep knowledge of
your system and the respect of all of the engineers on the team. This is the
hard part: you want to partner with this guy. You want to work with him as
closely as you can. He will understand the system very deeply. You will
understand design patterns and be able to make his system more usable and
attractive. Together you will create far better applications than either of
you could do on your own.

- Create paper prototypes. Engineers immediately understand these. Bring
your paper, colored pens, and scissors to prototype working sessions and
everybody will be cutting out shapes like crazy to try different things. You
can advance the design a great deal in an hour of collaborative work with a
crude prototype.

I hope these suggestions are helpful, have fun,

Michael Micheletti

On Tue, Jan 27, 2009 at 4:38 AM, ali naqvi a...@amroha.dk wrote:

 Interesting comments from all of you. Thank you.
 I have had a few conversations with the department managers, other
 co-workers and even prepared a powerpoint presentation for my first
 kickoff, (many of the attendants are engineers) wherein I will stress
 the importance of user Centered Design (OOBE, IX,UX, Usability etc)

 I have noticed that they all think that usability is enough... I'll
 change their views :)


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=37605


 
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Re: [IxDA Discuss] Living the Job Enterprise UX Research by Doing (vs. Observation)

2009-01-23 Thread Michael Micheletti
I've done this twice. Once to redesign a CRM system for a technical support
group and another time to design a content management application for
technical writers. Each time I basically joined the group for some time,
taking support calls or writing technical bulletins under the guidance of
the group's manager. I went to staff meetings and got good advice from my
coworkers. After I walked the walk for a while, I had a much better
understanding of what was important or not.

Both groups were very accepting of me and both projects were successful and
well-received.

In subsequent design projects I've tried to get similar experience, but the
domains generally didn't permit this. I'm also a big fan of participatory
design, where one or two real live users are on the design team - that's
worked well in projects too.

Michael Micheletti

On Wed, Jan 21, 2009 at 2:55 PM, Julez huj...@gmail.com wrote:

 Hi,

 Does anyone out there have the experience of actually performing a given
 job
 (for at least a day or three, perhaps longer) as a means of really
 researching context, tasks etc.?   Specifically, I am thinking of an
 enterprise context, where the user doesn't have choice in tools, workflow
 and there are some highly developed skills (ie more than the basic web
 skills of an e-commerce user).  Also, I am contrasting this approach to
 on-site observation, empathic modeling and user role playing.

 For example, working in a call center as a first line telephone customer
 care agent.  Sitting down with call center agent, getting some basic
 training and having that person watch your back to prevent major
 catastrophes, You answer calls, use the system(s) to retrieve and enter
 information etc., essentially it is you performing the job.

 This was something I though of proposing ages ago when I wanted to analyze
 and model the work of a particular type of system analyst. It never came to
 fruition (due mainly to technical skills gap, but also legal issues with
 outsider using systems) and I ended up doing standard contextual
 observations.  It was great for insight into high-level aspects of the
 product and job that had issues (most of which we were already aware of)
 but
 not much nuance.

 It is inspired by a story I heard (circa 2001?) about a financial analyst
 getting a job at an Amazon.com warehouse as a means of gauging their
 likelihood of hitting/exceeding their numbers.

 There are a myriad of reasons not to do this, namely resource/time
 constraints, but I am curious to see if other IxDers, particularly those
 with a research bent have experience with this and could provide some input
 on how it compares to CI.   Of course input from people with no experience
 is also welcome.

 What context was this performed in? (Real vs. Realistic Simulation)

 Did you have some basic, prior understanding of the domain?

 Did you do training?

 What did you call it? (methodology)

 Was it disruptive to work setting?

 Does it provide a level of insight worth the time/hassle of setting it up?


 Cheers,
 Julian
 
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Re: [IxDA Discuss] How many alternatives, concepts, or sketches are enough?

2009-01-19 Thread Michael Micheletti
On Mon, Jan 19, 2009 at 3:13 AM, Jakub Linowski jlinow...@gmail.com wrote:


 http://www.90percentofeverything.com/2009/01/14/why-you-shouldnt-rush-into-a-solution-too-quickly/
 The question which I am wondering about then is how do we know how many
 alternatives are enough? How do we know we have enough sketches,
 alternatives or concepts before we begin choosing a satisfising solution.


My manager is asking this too, as I'm now working on my eleventh set of
concept sketches for a new software product. Probably several more ahead of
me still. Sigh.

But there's a telltale indicator that lets me know when I'm getting close.
It's when the design stays put for at least 24 hours with no one on the
design team, including me, wanting to change anything. I call it the 24 Hour
Rule. Maybe someone taught this to me - if so, thank you, whoever you were -
it's been helpful. Maybe it's original; I've been using it so long I can't
remember. The 24 Hour Rule means if you're still twitchy to change
something, you're not done with the design yet, even if engineers are
already building the product.

And I seem to recall a graphic design course where our instructor had us
bring in a hundred variations of whatever it is we were drawing. But maybe
we were bad and she wanted to punish us...

Michael Micheletti

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Re: [IxDA Discuss] IxD Portfolios @ Interviews: What Do You Do?

2009-01-15 Thread Michael Micheletti
On Mon, Jan 12, 2009 at 1:18 PM, Jen Randolph j...@jenrandolph.com wrote:

 What are some of the ways other IxDers have presented their work?

Hi Jen,

I have a small portfolio book that I bring to interviews. For significant
systems, sites, or software, I'll include a single page from a design or
requirements specification facing a single screenshot that shows how that
requirement was delivered in the finished system. For smaller websites, I
may include only a screenshot. I use the book for storytelling. Rather than
expecting an interviewer to read through all the many pages of some
whopping-big design specification, we flip through the book together and
talk about how a project moved from design to reality. It helps an interview
become a conversation, and lets the interviewer drill down into detail about
a project that he or she finds interesting.

I include URLs on my resume, but have no expectation that busy interviewers
or hiring managers will have visited them. Hope this is helpful,

Michael Micheletti

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Re: [IxDA Discuss] Usability of accordions

2009-01-06 Thread Michael Micheletti
On Tue, Jan 6, 2009 at 9:43 AM, Christine Boese
christine.bo...@gmail.comwrote:

 What of it? Would our field reject most musical instruments as beyond the
 pale? Could they ever be invented today, or anything remotely like a
 success?


Imagine the first round of usability tests on the oboe. :-)

Michael Micheletti

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[IxDA Discuss] Whole system interaction I appreciated over the holidays

2009-01-02 Thread Michael Micheletti
I gave the US Postal Service Click-N-Ship and carrier pickup services a
try over the holidays to send parcels hither/yon. In a nutshell, you create
an account and enter shipping details on their website, pay for postage with
a credit card, and then print out a shipping label with your printer. You
can then request that your postman stop by your house to pick up the
packages for you.

This all worked out pretty well, eventually. I had some trouble with the
website, especially the first time when a multi-page registration intruded
while entering credit card data. Gave me that edgy feeling of oh boy do I
need to enter all that package stuff again, or will it remember? (it did,
but was distinctly uncomfortable). It felt like there were about 35 steps to
sending that first package. Other problems I had were finding an accurate
scale (third kitchen drawer from the top, in the back, on the bottom -  at
my house, it may be someplace else in yours) and coaxing my aging printer
into doing an acceptable job on the label.

The non-web/non-Micheletti parts of the system worked very well though. My
mailman came by and picked up the packages from me, and the post office sent
me a tracking number. I could also sign up for the recipients to get a
tracking number emailed to them if I wanted. No charge for a pickup and a
little discount on the postage if I remember right.

The web interactions succeeded (uncomfortably), but need work yet. The
entire thing works like a wizard, but you don't know exactly where you are
in the process. There are confusing multiple entry points on their website's
home page - even after I'd done this a couple times I had trouble
remembering which choice I needed to make. But overall, this was an extended
system interaction that I appreciated. I can see that this is also a cost
savings for the post office - if more people schedule pickups from their
postman (who's coming around anyway) then they don't need so many post
offices, employees...

US-based folks maybe give it a try when you need to send a parcel:
http://www.usps.com/  Happy new year,

Michael Micheletti

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Re: [IxDA Discuss] Interaction Designers: What is your elevator pitch?

2008-12-18 Thread Michael Micheletti
I've been known to say, I design software and websites that people don't
hate.

That's usually gets a good conversation going. In design circles, we all
speak about usability and delight as if these were commonplace. But out in
the world, everyone works with software or websites that drive them crazy. I
often get an earful, and learn something.
Michael Micheletti
On Wed, Dec 17, 2008 at 1:40 PM, R. Groot rein.gr...@gmail.com wrote:

 Interaction Designers,

 how do you introduce the work you do when you have a social introduction?

 Curious regards,
 Rein
 
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Re: [IxDA Discuss] Design for impulse Behavior Economics

2008-12-09 Thread Michael Micheletti
This article made me think of unintended consequences. For example, Bruce
Schneier wrote in his book Beyond Fear how the increase in secure car
ignitions (that can't be hardwired) led to an increase in the number of
carjackings in Russia. In this case, the immediate design outcome was to
make the car's ignition more secure, but the impact seems to endanger the
car's occupants.

Michael Micheletti

On Mon, Dec 8, 2008 at 1:17 PM, David Malouf [EMAIL PROTECTED] wrote:

 Hey there,

 Robert Fabricant of frog design write this nice piece on an designing to
 change behavior.

 http://designmind.frogdesign.com/blog/design-for-impulse.html

 The topic of behavior economics is important, and one I know I haven't
 thought nearly enough about (despite being mentioned in the article). What
 do people think about this in our domain as IxDers?

 -- dave

 --
 David Malouf
 http://synapticburn.com/
 http://ixda.org/
 http://motorola.com/
 
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Re: [IxDA Discuss] Inactive UI elements: disable or disappear?

2008-12-08 Thread Michael Micheletti
I like the clear way you've stated these rules Jack, thanks.

I recently did a design review with support and field engineers looking at
concept sketches. They all spoke out (rather strongly) to request that
controls always be visible on the screen and not disappear. It seems that
vanishing controls make their support tasks more complex. I'm attempting to
honor their request. Mostly I can, but there are still some cases where
different configurations create or expose different controls. For example,
in my application some people will have telephony configured and see phone
controls, others not. So I seem to be following your rules at the feature
level - if the users have phone functionality, show them all the phone
controls, even if some are disabled. Within a feature/panel though, I'll
always show the controls. So, for example, even if someone's configured
phone provider will never support conferences, the application will still
display a conference button in a disabled state.

Michael Micheletti

On Sat, Dec 6, 2008 at 12:49 PM, Jack Moffett [EMAIL PROTECTED] wrote:

 Bart,

 Your instincts are correct. Here's a post I made on my blog awhile back:

  Developers often ask me whether a function should be hidden when not
 available, or merely disabled. I gave them the following two rules in my UI
 Design First Aid lecture.

 When a function is unavailable due to current system state, but may be
 enabled for the current user when the state changes, the control should be
 disabled.
 This provides a visual indication that the function exists, and the user
 knows that there is an action they can take to enable it. When possible, I
 specify a tooltip that explains why the function is disabled.

 If a function will never be made available to the current user (barring a
 change of the user's access privileges), it should never be seen by the
 user.
 There is no reason for the user to be exposed to functionality they cannot
 use. This only leaves them wondering why they can't access it.


 http://designaday.tumblr.com/post/47558495/back-to-basics-disable-or-hide



 Jack L. Moffett
 Interaction Designer
 inmedius
 412.459.0310 x219
 http://www.inmedius.com


 The public is more familiar with
 bad design than good design.
 It is, in effect, conditioned
 to prefer bad design, because
 that is what it lives with.
 The new becomes threatening,
 the old reassuring.

- Paul Rand



 
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Re: [IxDA Discuss] Interaction Design Career Path

2008-11-25 Thread Michael Micheletti
Hi Allison,

I'm guessing that the generalist path occurs most easily in a small shop,
perhaps where the entire design department numbers 1 (like where I am).
Opportunities present for graphic design, application design, coding,
writing, prototyping, testing, giving presentations, and some research. I'm
sure that designers who hang out a shingle and start their own consulting
business also get a good deal of general business-related experience along
the way.

I have done design work in a larger company, and was more narrowly focused
there. It gave me an opportunity to gain depth in a couple of areas, but it
took some effort on my part to incorporate other specialties of the design
craft into my work. I seem more suited to a generalist role by nature. I've
noticed that other successful senior members of our technical team here have
generalist tendencies as well. For instance, our CTO can variously debug
network traces, author patents, write interesting low-level software, test
phone gateways, give good presentations, and do terrific tech support. So
perhaps finding a supportive environment with generalist tendencies is
helpful.

Michael Micheletti

On Mon, Nov 24, 2008 at 8:13 AM, allison [EMAIL PROTECTED] wrote:

 In really large companies, at some point you sort of make a decision
 to either go the specialist route or the generalist route. Does this
 phenomenon exist in the IxD career path? If so, what are the
 generalist options?

 snip/

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Re: [IxDA Discuss] Declaration of User Rights by Dan Saffer

2008-11-19 Thread Michael Micheletti
Dan's DoHR article is great, but there's one significant omission: attention
paid to accessibility for the disabled. People who have visual, auditory or
physical disabilities should be able to use your product or website. The web
and related modern technologies can be very enabling for people who
otherwise have great difficulties in life, but only if we design with them
in mind. This is something that we as designers can do, ourselves, if only
we remember and make the commitment.

Add Article 11 please, Dan. Thanks,

Michael Micheletti

On Tue, Nov 18, 2008 at 2:01 PM, Jeremy Yuille [EMAIL PROTECTED]wrote:

 coming in late here sorry,
 snip/

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Re: [IxDA Discuss] Language\Culture-based Keyboard

2008-11-10 Thread Michael Micheletti
Hi Majid,

I did some quick searching using Google Images for Arabic keyboard and
Hebrew keyboard to look at examples of keyboards with non-Latin alphabets.
You might also try Cyrillic keyboard etc. Found an article from Sun about
different keyboard support in Solaris that may be an interesting
perspective:
http://docs.sun.com/app/docs/doc/817-2521/6mi67tj4s?a=view

Not sure if any of these are the best ways to do things, but at least it's
an easy way to get familiar with how others have solved similar problems.
And it looks like there is a need, when I searched for Farsi keyboard I
saw page after page of stickers. Hope this helps,

Michael Micheletti

On Mon, Nov 10, 2008 at 3:58 AM, majid dadgar [EMAIL PROTECTED]wrote:

 *Greetings,*

 I am about to search/research/(re)design some keyboard tailored to the
 local/native language and culture (of my own country). I'm in the first
 stage of gathering data/related
 articles+essays/advices/rules/possibilities/do's and dont's/methods
 /models/studies/references/books/case studies, etc. I was wondering:
 *1.* that if any similar project has been done in any country around the
 world?
 *2. *What is the logic/method/philosophy for arrangement of the buttons
 (alphabets+numbers+key commands+all others) on keyboards?
 *3. *How can we optimize/(re)design keyboards based on brain/mind
 characteristics of people living/speaking in certain cultures?in which way
 Language(alphabet letters/pronunciation)/Life style/(visual) culture would
 affect keyboards?

 I think every native/mother-tongue language provides unique understanding
 and mind framework that in this case would interact with keyboards. e.g.
 the
 concept of Home (think it as a button on keyboard) would be different in
 different cultures, would be different in different languages scripts; and
 it would make a different picture of Home.

 *Cheers,
 Majid.
 *--
 Industrial Design, BA,
 University of Tehran.
 - - - -  -   -   -   --  -  -   -
 P.O.Box: 15635-119, Tehran, Iran.
 - - - -  -   -   -   --  -  -   -
 : : once upon a time Design : :
 http://1to3Design.blogspot.com
 - - - -  -   -   -   --  -  -   -
 
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Re: [IxDA Discuss] What to choose? (technical writer or technical tester)

2008-11-09 Thread Michael Micheletti
Hi Ali,

If it helps, I actually went from interaction designer to technical writer
(asked by an old friend, out of the blue) and then back again. The technical
writer position was challenging for me. I'm too creative by nature and
needed to dial that back and become more detail-focused and precise. I was
able to do quite a bit of design for print, marketing writing, and all sorts
of other stuff while in that role. My writing improved. It was fun enough
for a while, and then I started missing application design work. Glad to be
back in it again.

I've done a fair amount of casual testing since I've mostly worked in
technology companies. I don't find it much fun, even though I seem to have
the touch and can break almost anything given twenty minutes or so. The
real testers always get their schedules compressed by some sort of
development funkiness and have to stay late at night, on the weekend, over a
holiday, etc. There doesn't seem to be a career path from tester to anything
else, except maybe software developer. The one little pleasure testers seem
to have shows up as a small evil grin when they've found a really good bug,
because then the developer gets to stay late working to fix something and
keep them company. Maybe I'm missing out on the joys of testing, having
never done it as a steady diet, but I'd go writer if given the choice. Best
of luck,

Michael Micheletti

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Re: [IxDA Discuss] question for tablet pros -- where do you use it?

2008-11-04 Thread Michael Micheletti

 I'm just getting around to learning to use an Intous3 6x9 with photoshop
 and I have it where I'd normally have my mouse pad (I use the Intous mouse
 as my regular mouse much of the time).


 I'm holding mine like this as well. Both are in arc before me, keyboard a
 bit on the left and the Wacom towards right. It took a while to get used to,
 but I need the keyboard far too much to keep it elsewhere.


I push my keyboard up under the monitor so it leans on the monitor stand,
and then have the tablet leaning on the keyboard's wrist rest at an angle,
with the bottom propped in my lap and chair scooted in tight. A bit of a
balancing act, but it's become automatic now - push keyboard forward, grab
the tablet, lean it up, scooch in my chair, grab the pen - sort of all in a
motion. Keeps the keyboard in play as well as the tablet. Only care to have
is move the coffee mug out of the way first says Mister Clumsy here...

Michael Micheletti

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Re: [IxDA Discuss] In the Event of My Death

2008-11-02 Thread Michael Micheletti
On Sat, Nov 1, 2008 at 9:46 PM, Martin [EMAIL PROTECTED] wrote:

 Another issue -- how to inform people that you are only in contact with
 online that you have passed on? A Final Tweet?


Perhaps instead we should call that a Croak? :-)

Michael Micheletti

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-29 Thread Michael Micheletti
Hi Andy,

There are two guys I work with who use them. One is the writer on our dev
team - he records every meeting with his pen while taking notes and gets a
lot of interesting little details that way. We chuckle sometimes when he
says hold on a sec - I need to reboot my pen but he's capturing good stuff
with it.

Both of the guys using the pen have evolved interesting indexing strategies
with the special notebooks the pens use. It's like a real-time IA project
for them to configure navigation into content. They've created tables of
contents and so on in their notebooks. It's the first time I've seen end
users invent their own content navigation into a repository that's half
paper and half digital and entirely spontaneous.

I have noticed that both of them take deliberate concise notes in a neat
hand. Scrawlers/doodlers like me probably would have some trouble with it.

Michael Micheletti

On Wed, Oct 29, 2008 at 3:15 AM, Andy Polaine [EMAIL PROTECTED] wrote:

 Any thoughts about whether http://www.livescribe.com/ Pulse constitutes
 great interaction?


 Has anyone here used one much, for that matter? Are they any good as a pen
 as well as the tech of it? Looks like it might be a quick way of capturing
 research notes, but then a scanner/camera and a normal pen and paper might
 be just as fast.

 snip/

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Re: [IxDA Discuss] Can an interaction designer creat (great) interaction without (great) visual design skills?

2008-10-16 Thread Michael Micheletti
I seem to be alternately skillful in interaction work and graphic design
work (and programming for that matter), but seldom all at once. Seems like a
few days and a serious change of focus is needed to switch between the
crafts. I'm mindful of athletes who compete in multiple sports during the
year, but need to train and focus on one sport at a time.

So even though I'm alternating between sketch pad and code today, the
sketches are raw and I'm more technically focused. Programmer Brain and
Designer Brain are different.

And I think you're right Will. I've known Great graphic designers and Great
programmers (currently surrounded by the latter), and look up to them with
respect. They give me something to aspire to and lots of ideas. They're fun
to work with. But even if I've a long ways to go yet, there's some benefit
in occupying the intersection between related crafts. Having some facility
in coding, graphics work and interaction design has been very helpful to me.
I try to be aware of which craft I need to seriously focus on and learn
about at the moment (right now it's code, I suspect next will be graphic
design), and I would recommend this sort of cross-training to others as
well.

Michael Micheletti

On Thu, Oct 16, 2008 at 3:34 AM, Will Evans [EMAIL PROTECTED]wrote:

 But to argue that a designer can't be both? I'm sorry, Will, but you don't
 have a leg to stand on.

 I did not argue that they can't be both - I merely argues that I have not
 seen one that is Great at one also Great at another. Perhaps my
 judgment
 of what constitutes Great is very different than many others. I know for a
 fact that IxD can learn GD, and vis verse - I am talking about greatness -
 not merely possessing the skills. I was more hinting that the greatness in
 both is orthogonal b/c I have not seen it overlap in one person - and this
 is completely a subjective call since what I may consider decent/okay GD -
 you may consider great.



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[IxDA Discuss] Joe the Plumber as Persona

2008-10-16 Thread Michael Micheletti
In the US Presidential debate last night, there was considerable discussion
about Joe the Plumber. Turns out he's a real person, but nevertheless I
heard him used as a sort of proxy or persona. Anybody else flash on this
too? Is he the right persona to be designing an economic turnaround for?
Other secondary personas to consider? Just wondering what you wise and witty
folks will come up with...

Michael Micheletti

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Re: [IxDA Discuss] Flash and Silverlight

2008-10-14 Thread Michael Micheletti
I found Flash pretty quick to pick up, at least at a basic level. I was
already good with Javascript, so Actionscript came naturally. I learned by
working on a pixel-bound mobile prototype, rapidly turning around several
experimental versions.

I'm learning XAML/WPF/Blend now and it's a much steeper curve to get
started. Trivial examples are easy, but fairly quick on you need some
understanding of the WPF structures underneath the UI components. All of a
sudden you're a developer, and sometimes an architect. I know C#, have done
some .NET work before, and it's still steep. Stack of thick books steep. The
(real) developer I'm working with is finding some of the same steep climb,
but in the other direction, since he needs to understand the declarative
interface construction.

The Blend/XAML etc environment is very powerful, and we're planning to use
it for production code. I'm prototyping with it every day, partly to get
better with it, to experiment with the controls, and also to see where the
brittle edges are. But it's hard to imagine being successful with it without
diving in deeply and being somewhat of an expert. Flash seems more inviting
and forgiving to newcomers.

And David's right about the layout controls in WPF. The WrapPanel is exactly
perfect, right out of the box.

Michael Micheletti

On Mon, Oct 13, 2008 at 5:14 PM, David Malouf [EMAIL PROTECTED] wrote:

 uh? The first part is easy. W/o a doubt Silverlight and C# work much
 more tightly. You can do all your code in C# (no scripting languages
 required) and work in Visual Studio or other C# IDEs for all the UI
 Integration points.

 As for what is better for a UI person. Which type of UI Person? A UI
 Developer? or a UI Designer?

 Here's what I would say having worked a bit in both. I actually
 think that from a UI Designer/Developer perspective, the inclusion of
 Layout controls in XAML that I have never seen in Flash makes it heads
 and tails above Flash. Now that being said, SL has technical
 limitations that Flash doesn't. Flash has more access to peripherals
 than SL such as cameras and microphones, but SL has arguably better
 video processing, while Flash has better interactive and animation
 capabilities.

 If your team is a .NET development team and you have no need for a
 camera or microphone or other peripherals then SL is your way to go.
 Flash/Flex does have .NET (and thus C#) capabilities, but they are
 not the direct route.

 If you can leave the browser completely, I would take WPF over AIR
 (the equiv) any day of the week from a technology perspective (won't
 run on Mac/Linux though, unlike SL which will).

 -- dave


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=34250


 
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Re: [IxDA Discuss] Expression Blend advice please

2008-09-29 Thread Michael Micheletti
Thanks Ambrose, this is great information. The Infragistics control set
caught my eye the other day. Much obliged for the kind help,

Michael

On Mon, Sep 29, 2008 at 3:12 PM, J. Ambrose Little [EMAIL PROTECTED]wrote:

 
 See perspectives and other stuff I referenced.

 HTH.

 --Ambrose



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Re: [IxDA Discuss] browser text zoom inconsistency

2008-09-26 Thread Michael Micheletti
Hi Abhishek,

Firefox defaults to the behavior you describe, where the entire page is
zoomed in or out. There is also a View / Zoom / Zoom Text Only menu item
that causes the browser to zoom only text within the original size bounding
blocks (like how IE behaves). This flexibility allows people with visual
disabilities to choose the behavior they find most useful. Nice people,
those Firefoxers.

I don't know about a best practice, but what I've observed working is for
the web designer to test the page template with text resized to the maximum,
with Javascript disabled, with a user stylesheet installed, even using the
keyboard only - to ensure that the site's content is accessible to all
users, including those with disabilities. Performing such tests frequently
during development of the site's CSS template, in common browsers, helps
prevent those awkward moments that can occur when accessibility issues are
tested only after the site is completed and more difficult to fix. Yes this
does make stylesheet development take longer, sigh.

I believe it may be possible to engineer various bounding-box expansion
behaviors into multi-column CSS page templates by specifying block widths
using ems, but it's also possible to have text resizing work fine in a fixed
width block if it's not too skinny and you leave enough margin. Creating
flexible and accessible CSS layouts can be a frustrating exercise in
compromises, especially at first. But people with disabilities also want to
read the news, buy a plane ticket, pay bills online, search for new music...
and we, in our role as designers, are uniquely situated to help them
succeed. All the best,

Michael Micheletti

On Fri, Sep 26, 2008 at 8:20 AM, Abhishek Bhor [EMAIL PROTECTED]wrote:

 

 Is there a best practice to handle text zoom and its containing blocks?


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Re: [IxDA Discuss] on Critique (was G1 Android - case study in inconsistency)

2008-09-25 Thread Michael Micheletti
Perhaps Jared's recent article on What goes into a Well-Done Critique has
already been mentioned on this list, but if not, here's the link:

http://www.uie.com/articles/critique/

I thought this an excellent short article with good recommendations and
positive examples of how experienced reviewers help to make critiques
successful for their teams. Recommended.

Michael Micheletti

On Thu, Sep 25, 2008 at 10:34 AM, David Malouf [EMAIL PROTECTED] wrote:

 ...

 I think one of the big issues is one that Jared Spool's latest Webinar is
 trying to address in the UX community. Where is critique in UX, In IxD?

 ...

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Re: [IxDA Discuss] IxD and the Resistance of the Material

2008-08-29 Thread Michael Micheletti
Hi Jonas,

Thanks for sending this link, I didn't know about We Feel Fine before. The
idea of an art project based on datastreams that has an API is somehow very
deviously appealing to me. Might have something to do with the Processing
language books on my bookshelf, demanding I read them. Or with the Java
communications API I'm currently documenting (volunteered to help out in
between design projects). But yeah, these guys are good, and their
project makes me think. Like it a lot.

Digg labs http://labs.digg.com/ has a somewhat similar project with their
screensavers that scrape postings and display them graphically in various
ways, but those aren't as emotive or personal somehow. Thanks again for the
WFF link,

Michael

On Thu, Aug 28, 2008 at 11:59 PM, Jonas Löwgren [EMAIL PROTECTED]wrote:

  Are there Starker IxD's?
 Who are they?


 Yes, we are a young field, but my personal impression is that there are ixd
 experiences closely resembling Michael's description of his Starker recital.

 The first example that comes to mind is We Feel Fine by Jonathan Harris and
 Sep Kamvar (www.wefeelfine.org).

 ...

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Re: [IxDA Discuss] IxD and the Resistance of the Material

2008-08-28 Thread Michael Micheletti
I've been thinking about this conversation quite a bit overnight. My
perspective as a life-long musician:

Many musicians learn Bach pieces on their instruments. At any one moment,
there may be thousands of musicians practicing Bach pieces on our planet.
For all I know, you're reading this on your iPhone in an elevator where Bach
is playing over the speaker. The music is well-known, playable, practically
a commodity. So how was I to know that Janos Starker in recital, playing
Bach unaccompanied on a cello, would carve a permanent wound in my soul? I
had no idea that anyone could push through the resistance in that familiar
material to reach such a place.

We, as interaction designers, don't often push through our material
resistance. Our performances are more like musicians at weddings: show up on
time, wear nice clothes, don't play too loud, play what the bride requests.
The wedding party isn't looking for any more emotion - they've got plenty.
They want Wedding Bach, not Starker Bach. Or perhaps we're more like the
road-builders of our design world: not too many potholes? nice and smooth?
good clear signage? won't wear out too soon? Ship It! That's a usable road!

Right now, at this stage of our evolution, our materials resist us
powerfully. Think quickly of how many rich web applications work well in all
different browsers and mobile devices, are powerful enough to grow into but
instinctive enough to grasp without reading instructions, and are accessible
to disabled users? I'm sorry, but somewhere there will be a compromise to
technical capabilities, schedule, finance, usability, beauty.

There are levels that we can aspire to, but we will need to build our craft
and advance our materials. Because right now our materials are crude,
brittle, and frustrating compared to what musicians have to work with. Or
even road-builders, who every so often create a bridge of such great beauty
that you want to do a U-turn and cross it again a couple more times.

I for one am very pleased that we have this community that celebrates the
good roads and pushes through the materials, little by little, as we can. It
may be a while before we reach that happy place on the far side. But I
follow these conversations, hoping for glimpses, and am happy to celebrate
small steps in the right direction.

Michael Micheletti

On Wed, Aug 27, 2008 at 12:25 PM, David Malouf [EMAIL PROTECTED] wrote:

 ...
 But back to resistance.

 I think people have been speaking of great examples in other areas,
 but I think at the crux of the issue (as Matt sorta alludes to) is
 what is our Craft? Are we even craft people, or are we simply the
 directors of craft people? (oh and not we in the sense of my job,
 but as interaction design -- ers in the pure sense. Many of us wear
 multiple hats and do a ton of craft.


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Re: [IxDA Discuss] Rugby.com

2008-08-20 Thread Michael Micheletti
Hey Will, I think you should ask Christine and Benjamin to join the team...

Michael Micheletti
On Tue, Aug 19, 2008 at 7:04 PM, Will Evans [EMAIL PROTECTED]wrote:

 Yes. they are indeed nancy boys - better suited to the OC or some other
 special on the WB - certainly less badass than any male or female rugby
 player I have ever met - but that is no worse than the fact that they are
 all hitler youth poster kids for a pure aryan nation.

 On Tue, Aug 19, 2008 at 8:49 PM, Christine Boese
 [EMAIL PROTECTED]wrote:

  As another former rugby player, I can certainly vouch for that!
 
  Chris
 
  On Mon, Aug 18, 2008 at 9:46 PM, Benjamin Johnson [EMAIL PROTECTED]
  wrote:
 
  
   I've also had this site sent to me from a few people, but mostly
 because
  I
   play rugby, not because of the design/interaction.
 ...


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Re: [IxDA Discuss] Off Topic: how will rising gas prices affect e-commerce?

2008-07-18 Thread Michael Micheletti
I think there's a wishful side of us all that hopes business picks up,
whatever our businesses may be. But Citibank just posted a net loss of
2.5 billion dollars from people having trouble paying home, auto, and
credit card debt. The effect of high gas prices on e-commerce may be
just a blip compared to the effects of job losses, hiring freezes,
empty storefronts, and foreclosures. I'm pretty sure that people will
continue to buy food and gas and other necessities. Readers will
continue to buy books - they can't help it. Internet services, like
online banking, will endure. But consumer luxuries purchased online?
Ouch.

Michael Micheletti

On 7/11/08, Angel Anderson [EMAIL PROTECTED] wrote:
 A friend is a writer for an LA-based appeal newspaper and he was wondering
 what the folks in the Interaction Design community might have to say about
 this question: how will rising gas prices affect e-commerce?

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Re: [IxDA Discuss] [Off-topic] Alarm Clock Recommendations

2008-06-20 Thread Michael Micheletti
I've had a Zen Alarm Clock for some years now:
http://www.now-zen.com/cgi-bin/orders/shop.pl?ACTION=ENTER+SHOPthispage=zenclocksAFFILIATE=google73ORDER_ID=%21ORDERID%21

I love it, but then I'm a left coast tree-hugger from the Pacific
Northwest, your mileage may vary. The tall triangular versions are
better than the little portable ones with the lids IMHO.

Michael Micheletti

On 6/20/08, Jonathan Abbett [EMAIL PROTECTED] wrote:
 There was a list discussion a couple years ago about alarm clocks...

 http://www.ixda.org/discuss.php?post=5934

 ...and it made me wonder-- what do usability-sensitive people use for alarm
 clocks?

 I'm at a point where I'm ready to buy the last alarm clock I'll ever need,
 so for argument's sake, let's say money is no object.  What's the most
 delightful alarm clock experience you've had?

 -Jon
 
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Re: [IxDA Discuss] give content to get community

2008-06-03 Thread Michael Micheletti
On 6/3/08, Jeff Gimzek [EMAIL PROTECTED] wrote:
 A lot of site require registration, or a fee, but can you think of any
 that require your donation of time, effort and/or creativity to be
 part of the community?

Some variant of this is common in the Anime community. You get to
download something if you upload something (or sometimes the other way
around). Alternately you can get credits by chipping in a donation.
The Minitokyo community comes to mind (http://www.minitokyo.net).
Contributions may not be absolutely required, but they typically are
encouraged and rewarded.

You might also take a look at microstock photography communities like
Stock Exchange (http://www.sxc.hu) that encourage comments, reviews,
and submissions.

Michael Micheletti

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Re: [IxDA Discuss] Introducing design to a dev team for the first time

2008-05-22 Thread Michael Micheletti
On Thu, May 22, 2008 at 12:28 PM, Martin [EMAIL PROTECTED] wrote:

 I get the definite impression that they are after something more visual
 that they can take and translate into the built product. Which raises
 another question: how interactive/hi-fidelity to make wireframes/prototypes?
 Whiteboard/paper? Visio with layers to simulate different page states?
 HTML/CSS/JS for something that wags and barks like the real thing? (The
 latter will require a crash course to fill in some big blanks...)

 They are used to receiving PPTs to illustrate interaction flows, so I guess
 anything's better than that :)

Ugh Visio layers, what a sadly broken feature. You've listed some good
choices. The usual criteria to select might include:
- What you know how to do
- How much time you have to do it in
- What your customer prefers
- Why you are prototyping or wireframing

For usability testing, it's great to have a working prototype. It's
perfectly acceptable during an early design stage to use a paper prototype.
A paper prototype gets done quick, finds lots of problems, is easy to work
with, low tech, cheap. No style points but big results, and early in the
project where it can really count.

Powerpoint can work for you too if needed. Flash is a great prototyping
tool, as is HTML/CSS/Javascript. There's a tendency for Flash or HTML
prototypes to end up as front end code in the app sometimes so heads up
there. Since you're introducing design into the process for the first time,
and it's a bit new to you, I'd recommend that you focus more on facilitating
design processes and communications than on higher fidelity prototypes, at
least during the early phases of the project. Good luck!

Michael Micheletti

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Re: [IxDA Discuss] Why isn't voice-based UI mainstream?

2008-05-15 Thread Michael Micheletti
On Tue, May 13, 2008 at 11:36 AM, Jeff Garbers [EMAIL PROTECTED]
wrote:

 Why aren't we talking to our computers yet? Should we be?


Or cars. I've been thinking about BMW's iDrive while following this thread.
This is a screen-based control system that also has a voice control
interface. I remember reading comments elsewhere from a BMW salesperson who
said that he sat new owners down in their cars and helped them train the air
conditioner. That way they could issue commands vocally without taking their
eyes off the road.

The idea of using voice recognition as a navigation layer superimposed on
other controls is interesting, but I'll admit I'm glad my older 3-series has
pushbuttons.

Michael Micheletti

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Re: [IxDA Discuss] What Colors do Designers like on a Website's Home Page?

2008-05-09 Thread Michael Micheletti
On Fri, May 9, 2008 at 3:31 PM, Harvinder [EMAIL PROTECTED] wrote:

 We are a design and usability staffing company redesigning our website.
 While we have come closer to the layout for our website's home page we are
 having a debate on the colors to use on the home page.


Hi Harvinder,

Preferred colors is a tough question to answer - ask any two designers and
you'll probably get three different opinions.

What I'd suggest instead is that you work with your designers to strengthen
your brand. This includes fonts, colors, logo, layout choices. Make the
colors you select work for you. Imagine them on your business cards, your
letterhead, the polo shirts you wear to conferences, the sign outside on the
building, your company logo. Be consistent with your brand identity and
colors across all corporate communications, including your website, biz
cards, etc. When design-focused recruiters do this it makes me think that
they are professionally savvy enough to employ strong design talent.

Two Seattle-area design recruiters who I feel do a good job with their own
branding are FILTER (http://www.filtertalent.com/) and Big Fish (
http://www.gobigfish.com/jobList.aspx). Each of these agencies has a bit of
a twist to their brand. FILTER gives away a muchness of branded swag at
design events. Big Fish emails have fun ASCII art signatures (fish with
bubbles).

So try and think bigger than just your website. When your brand is right,
your website visual designers will have a much easier time. Hope this is
helpful, all the best,

Michael Micheletti

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Re: [IxDA Discuss] Iron Man

2008-05-08 Thread Michael Micheletti
Warning, potential spoilers...

The assembled teens at our house took us along and we all had a good time.
There were two thought-provoking things for me:

1. Most unrealistic moment in the film: when Jeff Bridges plugs the stolen
power supply into the Evil Robot and it works first off, without needing to
shim, rewire the connector, configure the IP address, etc. I laughed aloud.
Flying robots and 3-D talking holograms seem much more likely somehow.

2. Thing I was surprised and delighted by: the giant fighting robots in the
film could be operated by adults. Many of the mechas among my anime
favorites can only, inexplicably, be operated by middle school students.

Michael Micheletti

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Re: [IxDA Discuss] the UX hall of shame

2008-05-06 Thread Michael Micheletti
On Tue, May 6, 2008 at 1:03 PM, Darlene Pike [EMAIL PROTECTED] wrote:


 How could the winning design be a major service to the public if
 it were never implemented? As a tutorial?


Possibly not a contest or tutorial, but as an interview question. The
interviewer hands the candidate a color screenshot of the GoDaddy home page
and says, Here's a web page we think may benefit from a few improvements.
What would you suggest?

I've done this sort of thing before with other, um, improvable materials
and it's like a 5 minute redesign project you get to observe the candidate
perform. Sometimes the candidate puts on a clinic - you're in awe after.
Other times... not. But the GoDaddy home page is fine raw materials for such
an exercise.

Michael Micheletti

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Re: [IxDA Discuss] Difference b/w online installed apps

2008-04-29 Thread Michael Micheletti
Hi Vishal,

I work in a real-time two-way communications domain, so I'm off at the edge
here. But I find there are a small constellation of functions that just
don't work now with browser-based applications without either employing
crazy architectures or shoveling massive traffic across the network.
Accessing network sockets, hooking multiple audio cards, audio mixing, disk
access, complex network routing and peer networking are (rightly) frowned
upon by browsers as security risks. The new Flash/Flex/Air and Silverlight
client capabilities take me somewhat in the right direction (you can get to
the local drives) but I still couldn't build our communications clients in
them, not even in the Flash/Flex/Air/Silverlight of the dreamy-look future
roadmap. Which is sad, because I want to.

If you are not working in a real-time domain though, these limitations may
not apply to you. You may be able to deliver a higher level of fit and
finish in an installed client, and it may allow your developers to maintain
internal state and so on more easily. But then it does need to be installed.
I heard long ago that the web didn't kill off client-server architectures
because the web was better, it killed them off because you didn't need to
install anything. So weigh application support costs into your equation.
Also consider the capabilities of your development team (including their
development aspirations - where they'd like to go) and the strategic focus
of your company. Hope this helps,

Michael Micheletti

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Re: [IxDA Discuss] Username vs. email for business users

2008-04-26 Thread Michael Micheletti
Hi Anthony,

You can probably make up your mind quite quickly if you do a little
experiment. Find all the sites that you personally have an account with that
use your email address as a unique identifier. Change all of them to a new
email address. It will take you days, and some of the transactions (Amazon,
eBay, Paypal) will walk you through an exceptionally awkward multi-step
confirmation process for security reasons. At some point during one of these
processes, you will likely become confused about just what to do with which
site. No two sites have quite the same email change process. I'm a digital
adept and the process never fails to confuse me - I can only imagine how
difficult it would be for someone who is not a computer professional to be
successful.

Contrast the experience with sites where your email address is not the
primary unique identifier. You'll probably be able to simply go to your
account, change the email listed there (maybe confirm it a second time) and
press the save button.

I hope this is helpful,

Michael Micheletti

On Thu, Apr 24, 2008 at 4:25 PM, Anthony Hempell [EMAIL PROTECTED] wrote:

 anyone with an opinion on this?

 It's commonplace to have email addresses as the username for regular
 users, since generally an email address is tied to only one individual;

 However business email addresses sometimes have multiple users, and/or
 are sent to distribution lists; and possibly if a person uses their
 own business email (ie. [EMAIL PROTECTED]) and they move on / are
 fired / etc... then the account enters into a period of limbo if
 nobody can access the account since that email address is no longer
 valid.

 Hence -- is it better to just ask for a username for business users
 instead?

 Anthony
 
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Re: [IxDA Discuss] The American People / Politicians = The Users / Developers (?)

2008-04-13 Thread Michael Micheletti
On Sat, Apr 12, 2008 at 6:46 PM, W Evans [EMAIL PROTECTED] wrote:

 To Oleh's point -- the best article to read on language and politics by
 Orwell is his article in 1946 - Politics and the English Language, which
 is even more true today then in 46 - since at that point, most politicians,
 at least in theory - understood good rhetoric, a strong argument, and
 reason. Today that is not the case.
 The link to it is here: http://www.mtholyoke.edu/acad/intrel/orwell46.htm


Thanks Will and Oleh. I was unfamiliar with the Orwell article and found it
thoughtful reading.

One of my favorite things about this forum are the reading recommendations.
I'm currently deep into The Black Swan by Nassim Nicholas Taleb based upon
an earlier suggestion and it's an eye-opener. All the best,

Michael

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[IxDA Discuss] The American People / Politicians = The Users / Developers (?)

2008-04-12 Thread Michael Micheletti
Watching a YouTube presidential campaign clip the other day, the candidate
kept saying The American People this and The American People that.

The way it sort of trilled off the tongue reminded me much of developers
saying The Users this and The Users that.

We've all heard of or employed various ways to work the design past The
Users when creating software: user research, personas, inviting a couple
representative users onto the design team, etc. We know from past experience
that what the developers think The Users want may be instead what the
developers want, or know how to do perhaps.

Does The American People / Politicians sound like The Users / Developers
to you? Are there other similar Generalization / Occupation pairs you can
think of? Examples from other cultures and languages? Clarification from
anyone more politically savvy than I am (that's just about everybody)?

If this doesn't make any sense, my apologies, it may be the antibiotics 
cough medicine talking...

Michael Micheletti

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Re: [IxDA Discuss] Committing changes to a database

2008-04-10 Thread Michael Micheletti
On Wed, Apr 9, 2008 at 8:51 PM, Jessica Enders [EMAIL PROTECTED]
wrote:


 Any opinions on when one approach should be used over the other and
 whether the inconsistency matters?


Hi Jessica,

I've done some work on an existing web-based product configurator that does
something similar - you save your changes but intentionally commit later.

Although this makes sense from an engineering perspective, this intentional
commit has been the cause of some long-winded product support calls.

The main problem turns out to be that the application's
committed/uncommitted state is not clearly indicated. A secondary problem is
that the importance of committing changes is not obvious. Application users
go along happily thinking that they've done their thing then wonder why no
changes have taken effect in the system.

I'd recommend in this case that you bring the product support team a box of
doughnuts and ask them to tell you the things they get lots of calls on. If
they don't mention the commit problem outright, ask them if they ever get
calls related to it. Alternately, if you're setup to do quickie usability
tests for the application, grab a couple newbies and see what happens.

From my perspective, though, inconsistent save and commit behavior is more
of a problem than a solution. Hope this helps,

Michael Micheletti

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Re: [IxDA Discuss] Windows -- what would you change in interaction?

2008-04-03 Thread Michael Micheletti
On Thu, Apr 3, 2008 at 10:57 AM, Maxim Soloviev [EMAIL PROTECTED] wrote:

 What would you add? What would you change?


rantSeveral times a day I'm frustrated by file save dialogs that don't
remember the last place I saved a file two minutes ago in the same program.
Some clever developer was just so certain that all of us would always want
to save all of our files in the root My Documents folder... forever./rant

Then I come back to my faithful friend Photoshop and the Save for the Web
window works exactly how it ought to - remembering the last place I put a
file and offering that location the next time.

Michael Micheletti

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Re: [IxDA Discuss] what helped most in your career?

2008-03-17 Thread Michael Micheletti
On Sun, Mar 16, 2008 at 1:21 PM, Sebi Tauciuc [EMAIL PROTECTED] wrote:

 If you were to name one thing (or a few) that contributed most to your
 success, that brought a lot of value to your work, that greatly improved
 your design skills (you get the idea), what would it be?


I'd say that practice, practice, practice has made the most difference to
me. In design and music both. A steady stream of design projects of all
stripes over years, with some succeeding, some flopping. Some as solo
efforts, some as a tiny cog in a great machine.

Education, professional associations, reading, and many kind helpful people
have all been valuable, irreplaceable even, but nothing can supplant
practice. From practice grows competence, confidence, and what I hope may be
the early beginnings of wisdom.

Michael Micheletti

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Re: [IxDA Discuss] Table Row Interactions and .ico files

2008-03-12 Thread Michael Micheletti
On Wed, Mar 12, 2008 at 6:04 AM, Fine, David [EMAIL PROTECTED] wrote:

 PS  Does anyone have any good suggestions or software for converting
 .ico to gifs?


Hi David,

Give IcoFX a try. It's an excellent free icon editor that can export an icon
in several different image formats. File | Export Image | Gif will do it. I
run it on Windows, not sure if there's a Mac equivalent. Obtain it here:

http://icofx.xhost.ro/

I use IcoFX mostly for packaging all the different image resolutions
together for a final .ico file. I'm more comfortable editing the original
source graphics at their various sizes in Photoshop, so I haven't spent much
time with the IcoFX editing or scaling tools. Good luck,

Michael Micheletti

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Re: [IxDA Discuss] Security on the web: how far do we go?

2008-03-08 Thread Michael Micheletti
On Sat, Mar 8, 2008 at 10:08 AM, Gloria Petron [EMAIL PROTECTED] wrote:

 David Platt devotes Chapters 3  4 of his book, *Why Software Sucks...And
 What You Can Do About
 It*
 http://www.amazon.com/Why-Software-Sucks-What-About/dp/0321466756/ref=pd_bbs_sr_1?ie=UTF8s=booksqid=1204999335sr=1-1
 ,
 to this very issue. His quote: The No.1 threat of security isn't the
 packet
 sniffer...it's the Post-it Note.

 ...

 Kevin Mitnick, *The Art of Deception: Controlling the Human Element of
 Security*
 http://www.amazon.com/Art-Deception-Controlling-Element-Security/dp/076454280X/ref=pd_bbs_sr_1?ie=UTF8s=booksqid=1204999227sr=8-1
 (Wiley,
 2002).


Another for your book list: Corporate Espionage by Ira Winkler
http://www.amazon.com/Corporate-Espionage-Happening-Company-About/dp/0761508406/
Former NSA computer security spook (hi guys, hope you get this message, tell
Verizon I'll pay my bill soon, OK? :-) delivers case studies that read like
spy stories. My favorite was the Japanese Documentary Film Crew caper.

His recommendation for the most effective thing a company can do to promote
security: a company-wide security awareness program. The weak point of most
of the cases discussed in the book are the humans in the system; a security
education awareness program helps them make better decisions.

Michael Micheletti

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Re: [IxDA Discuss] Design Deliverables and Developers

2008-03-04 Thread Michael Micheletti
Hi Celeste,

I work with an in-house dev team and find they are truly grateful when I
document a handful of details in addition to the general broad brush-strokes
of wireframes, layouts, etc:

- Error and status messages, especially when a consistent word order format
is used.
- Dimensions of images and graphical assets.
- State charts of complex controls (you click this here and that lights up
there, except when this other deelie is held down).

What these have in common is they're all head-scratchers that take the poor
developer out of flow and make them puzzle over what really ought to happen
in a situation. They have to stop being a developer and start being a
designer. I know (from trying to switch back the other way sometimes) that
this is a difficult leap to make quickly.

Some simple web forms get total documentation of a quickie Visio wireframe
drawing and a page of accompanying text and that's it, everybody's happy,
but more complex rich client components may end up with many pages of
detailed docs plus some sort of prototype to play with.

Oh one other thing I've noticed is that product managers and marketing folks
love to extract high-level feature lists from development requirements docs
and use them for their own nefarious purposes. So I've been putting this
information in tables lately in an intro section to make it easier for them.

Michael Micheletti

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Re: [IxDA Discuss] Interaction Design and Theatre

2008-03-03 Thread Michael Micheletti
On Mon, Mar 3, 2008 at 4:50 AM, Whitney Quesenbery [EMAIL PROTECTED]
wrote:

 Labanotation is an interesting notation system for dance, as it
 documents not just movement in space, but also the shape of the
 effort. It's incredibly detailed. Here's an example from the Dance
 Notation Bureau -http://www.dancenotation.org/lnbasics/frame0.html


Old ghost time: in an earlier career as a dance accompanist I worked with
several teachers and choreographers who were trained and certified in
Labanotation and the related effort-shape exercises. My observation was that
the notation was excruciating, both to create and even more so to interpret.
One resuscitation from notation of an early modern dance piece took weeks of
trial and error. The notation didn't seem to catch on much with the dance
students - I don't remember that any of them went on to Laban certification
school.

The related effort-shape exercises were absorbed by everyone though. They
were designed to get the body moving in 3D space, along diagonals, in
specific ways. I still do some at the gym to cool down and stretch.

The exercises related well to everyone in the class (even the musician!), so
we learned them. The notation was interesting in a remote sort of way, but a
bit too peripheral to the exhausting experience of training to be a dancer
to really catch fire. I later created several scores for pieces in
collaboration with choreographers certified in Labanotation and didn't see
it get used much in the real-world chaos of setting a piece on dancers.

I dread the day something as intellectually rigorous and challenging as
Labanotation is head-nodded all around for documenting system interactions.
That evolutionary branch of IxD will dead-end as an academic backwater, much
as Labanotation has in the dance community. The rest of us will move along
and design stuff.

Michael Micheletti

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Re: [IxDA Discuss] Career tips for a high-schooler

2008-02-29 Thread Michael Micheletti
Thanks guys for the good tips. My job-shadow session went well today. My
high-school student came prepared with good questions and took serious notes
about design school recommendations courtesy of this list. I had to get busy
for a bit on a project and suggested he grab a design book to read from the
shelf. Next time I looked up he was halfway through Understanding Comics by
Scott McCloud.

Might've set the hook in this one - a profession that involves drawing
pictures, textbooks in comic format, good pay, and a high-end coffee robot
in the kitchen was looking pretty appealing to him. He suggested we trade
places, but when I told him what sort of math grade to expect he changed his
mind.

If you ever get invited to host a curious youngling for a day do give it a
try. Was pretty fun. All the best,

Michael Micheletti

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[IxDA Discuss] Career tips for a high-schooler

2008-02-27 Thread Michael Micheletti
List friends,

A high-school sophomore with an interest in a software design career will be
job-shadowing me Friday as part of a career day assignment. Any tips I
should pass along about education or breaking into the business would be
welcomed. I'm especially curious to hear from designers or design students
on this list who are just now starting out about what is working (or not)
for you. Thank you on behalf of my visitor,

Michael Micheletti

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Re: [IxDA Discuss] Offtopic: What music do you listen to while you design

2008-02-26 Thread Michael Micheletti
I have trouble working and listening to music with understandable words.
Some favorites that seem to get me going: Rachid Taha, Ekova, Alex di
Grassi, late Beethoven quartets, Miles Davis (my son named after), Altan,
Cocteau Twins, Afro-Celts, Mory Konte, Terje Rypdal, sacred choral music by
Palestrina.

I typically blast trip-hop in the car on the way home, and play quiet music
on the piano once I get there.

Michael Micheletti

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[IxDA Discuss] Silverlight work?

2008-02-22 Thread Michael Micheletti
Just curious if anyone on this list is working on anything substantial with
Microsoft Silverlight (http://www.microsoft.com/silverlight/). Have you
taken it beyond the marketing/early-demonstration/casual-game realm yet?

There appears to be some demand here in the Seattle area for people with
Silverlight development skills. I've been wondering what they're building.
I'm especially curious to learn about success creating rich internet
front-ends in Silverlight. Please brag or share links if you know of strong
work out there. Thanks,

Michael Micheletti

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Re: [IxDA Discuss] friday fun: what's the coolest thing you've designed?

2008-02-15 Thread Michael Micheletti
On Feb 15, 2008 2:18 PM, Michael Micheletti [EMAIL PROTECTED]
wrote:

 Not sure you can count scripture as cool but I remain rather fond of the
 Lutje Baha'i (Baha'i Prayers in Armenian) website I did a couple years ago:
 http://www.bahaiprayers.org/sq/


Oops senior moment that's Albanian. Sigh...

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Re: [IxDA Discuss] Other Discussion Lists Like This One?

2008-02-08 Thread Michael Micheletti
On Feb 8, 2008 3:09 AM, Oleg Krupnov [EMAIL PROTECTED] wrote:


 I really find this discussion list interesting and helpful, yet I'd like
 to
 discover if there are other similar lists you may be reading?


I find the Information Architecture Institute discussion list useful. There
is often some overlap or cross-postings with the IxDA list and members, but
the IAI discussions tend towards the structural, navigational and
organizational aspects of user experience and information design. Group
initiatives sometimes emerge from these discussions, such as the recent
efforts to find and define what Information Architecture patterns might be
and how they might best be described. Membership in the organization is
required; if I remember correctly it is $50/year for professionals. Learn
more here:

http://iainstitute.org/en/network/discuss_ia.php

Michael Micheletti

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Re: [IxDA Discuss] When to go backwards

2008-02-08 Thread Michael Micheletti
On Feb 7, 2008 4:15 PM, paintrgrl99 [EMAIL PROTECTED] wrote:

 When is it a good idea to go
 backwards? What will the recruiters think? Should I take the word Sr.
 and Lead off of my resume? Is this career suicide? Does anyone have any
 advice for me?


It's not really sideways, more like forwards in a different direction. I'm
no longer a professional musician or an airplane mechanic or a software
developer, so perhaps I've one of the more zig-zag career paths out there.
But it's good to zig when your heart says it's time.

Being over-employed is a great opportunity to save up for school. School is
a great opportunity to shift directions. A directional shift is a great
opportunity to enter a new profession at a different level.

You may already have the seeds of your directional shift in-hand. If you
review your portfolio materials and resume, perhaps you'll see the thread of
your new path there. Extract and reorganize to tell your new story to your
new audience. Think of your portfolio materials as a mashup or card-sorting
exercise; move things around and prune judiciously until it rings true and
points in the right direction.

One of the partners at WRQ once said that the company didn't really have a
career ladder, it was more like a career monkey-bars. In my experience, the
entire modern technology world seems to work like that. Swing, let go, and
catch yourself. Repeat if you need to. The experience builds strength. All
the best,

Michael Micheletti

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Re: [IxDA Discuss] flash books

2008-02-04 Thread Michael Micheletti
On Feb 4, 2008 11:48 AM, Micah Freedman [EMAIL PROTECTED] wrote:

 Got any favorite flash books for cs3 for an intermediate user
 (designer/developer) who hasn't upgraded in a few versions?


I'm no Flash super-power, so when I needed to get more comfortable with CS3
I went browsing at BN and came home with a heavy armload and a lighter
wallet. These are the two books that I seem to get the most use out of:

Adobe Flash CS3 Professional On Demand
http://www.amazon.com/Adobe-Flash-CS3-Professional-Demand/dp/0789736926/
This is a how do I do it in the interface sort of book.

Essential Actionscript 3.0
http://www.amazon.com/Adobe-Flash-CS3-Professional-Demand/dp/0789736926/
Scripting and coding reference with examples and sample code.

Have fun!

Michael Micheletti

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Re: [IxDA Discuss] Pen Tablet recommendations sought

2008-01-29 Thread Michael Micheletti
On Jan 29, 2008 3:48 PM, pauric [EMAIL PROTECTED] wrote:

 Wacoms are designed for, and best suit, high end image manipulation.
 Not free form fluid sketching.


I'm lost without my Wacom tablet (Intuos) pen for:
- curve manipulation in Illustrator
- painting and touch-ups in Photoshop

I've tried using a tablet PC with a Wacom pen driver (IBM X60) and found it
awkward to have my hand over the screen - using the separate tablet while
looking at the screen works better for me.

The Wacom mouse is a mixed bag. Very precise, but it needs to live on the
tablet. I'm constantly wiggling it around to get it back where it needs to
be.

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Re: [IxDA Discuss] Differnce between user interface and interaction design?

2008-01-29 Thread Michael Micheletti
On Tue, 29 Jan 2008 13:15:14, Jeff Howard [EMAIL PROTECTED] wrote:

 Try not to think of it as interacting with the brochure. That's a
 red herring. Instead, think of it as interacting through the brochure
 with something else. The brochure mediates an interaction. Here's an
 example. No one goes to Expedia to interact with it. They operate the
 interface in order to interact with United or Southwest Airlines. Same
 thing with MySpace. It's not about interacting with the site. It's
 about using the site to interact with your friends.


This put me in mind of the hanging chad Florida ballots of a few years
back. Paper-based interaction design writ large.

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Re: [IxDA Discuss] Criteria?

2008-01-26 Thread Michael Micheletti
On Jan 26, 2008 8:41 AM, David Malouf [EMAIL PROTECTED] wrote:

 Critique: is a real time review of designs, among peers (fellow
 designers),
 who not only evaluate (aka judge your designs), but most certainly begin a
 short process of co-designing. It is often expert led, but everyone is
 involved at all levels of critique and analysis and contribution. The goal
 is to give guidance, not to give answers (except where the designers come
 asking for explicit help. The other goal is to elicit further exploration
 by
 increasing cerebral participation.

 The critique session can be a challenging and threatening experience for
those unaccustomed to it. Work is up on the wall or screen, and designers
just as good as you take potshots at it and tell you all the ways it can be
improved. The first dozen or two times this happens, especially on something
you really care about, it feels like your heart's being torn out. After
that, you learn to be a bit detached from your design artifacts. You still
care deeply, but you can let go and look from a place of perspective when
your work is being critiqued, and join in yourself.

Design school lets you get these first heartbreaking experiences with
critique going in a safe environment. You're not going to get fired if your
classmates can't get behind your work. You learn to step back. You learn
to take it.

I worked on a team of designers a while back where nobody else came out of a
studio environment or graphic/industrial design school. I wanted to
introduce critiques but didn't want them to be threatening. So we
experimented by meeting every couple weeks to critique something else - an
external website typically - that none of us had worked on. It's not the
same as a session focused on work that comes out of the team, but it's a
starting point. After a couple of those, I volunteered to have one of my
current design projects critiqued, and the team began to be more comfortable
and knew what to expect.

Like music or any other craft, it takes practice to develop critique skills
to a sensitive and useful level. But the group mind is very powerful and
everyone on the team will grow as a result.

Michael Micheletti

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Re: [IxDA Discuss] Why do crappy interfaces sell?

2008-01-25 Thread Michael Micheletti
On Jan 25, 2008 3:00 PM, Jared M. Spool [EMAIL PROTECTED] wrote:


 A fart in the wind, when well placed, can certainly matter.


A couple more syllables in the second clause and you've got a fine Haiku,
Jared :-)

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Re: [IxDA Discuss] Ajax product configurator examples

2008-01-21 Thread Michael Micheletti
These examples are great. I really like the use of simple illustrations on
the Zonneman site. Another example sent me off list is the Old Navy site,
which has simple rollovers to show shirts in different colors:
http://www.oldnavy.com

Would love to see even more examples if you know of them - they're giving us
lots of ideas on how to simplify and do a good job. Much appreciated,

Michael Micheletti

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Re: [IxDA Discuss] Ajax product configurator examples

2008-01-21 Thread Michael Micheletti
On Mon, 21 Jan 2008 16:26:30, Justin English [EMAIL PROTECTED]
wrote:

 I would not call a person who wants free design and coding work a
 friend.


Justin,

I have had an active volunteer practice going on now for more than 10 years.
During that time, I've engaged in many free design and coding projects,
making new friends in places as far away as Botswana, Albania, and
Kyrgyzstan.

In volunteer work, schedules are forgiving. New technologies or design
approaches can be pursued. Your portfolio grows more interesting. Plus your
world view may expand. I'm paid well by my employers for professional
design services and don't have any real need to make money on side
projects, so I usually turn away paid freelance requests to avoid any
conflicts of interest. Volunteer design work can be very satisfying; if your
day job ever gets stale, consider helping others in need as a way to keep
engaged in your craft. All the best,

Michael Micheletti

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Re: [IxDA Discuss] FW: Sharepoint

2008-01-18 Thread Michael Micheletti
On Jan 18, 2008 1:36 PM, frank dahle [EMAIL PROTECTED] wrote:

 But It's more interesting to ask you if you know of any good examples of
 this kind of concept based on Sharepoint - OR other platforms for that
 matter!?
 It would help to show any concept like this that really works and is
 available online..


iGoogle lets you move self-selected content chunks around on the page.
Content includes gmail, this-and-that-of-the-day, news streams, all sorts of
fun stuff. This might be a good proof-of-concept demo to show your devs:
http://www.google.com/ig

Michael Micheletti

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[IxDA Discuss] Ajax product configurator examples

2008-01-18 Thread Michael Micheletti
I'm helping a friend who has a small business (total employees: 1, total
budget: $0 or maybe less) brainstorm ideas for a custom product configurator
for his website. Similar sites might allow you to see the clothes on a model
and change shirt colors, add various designs to a t-shirt, or customize your
new Mercedes colors, wheels, etc. He's curious to find out if this sort of
product configuration can be done well using Ajax/Web 2.0 technologies. He'd
like to avoid Flash if possible.

I've found these two examples so far:

Levolor store beta (pick a product and configure wall and window colors,
etc): http://www.levolor.com/store/
This was pretty fun to play with.

Zazzle t-shirt designs:
http://www.zazzle.com/cr/design/pt-shirt?style=basic_dark_tshirtcolor=black
Not quite as direct and interactive.

Can you guys think of other similar examples?

Even better, do you know of any existing free or affordable code libraries
that do something like this?

Thanks for your help,

Michael Micheletti

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Re: [IxDA Discuss] Icons VS Labels and Localization ...

2008-01-09 Thread Michael Micheletti
On Jan 9, 2008 12:04 PM, Grady Kelly [EMAIL PROTECTED] wrote:

 1.  Which are better, Icons or Labels? Are icons perceived differently
 in different languages?


I don't know about better or not, but when faced with the same decision last
year at our company, I worked up a set of icons that could be used on our
controls. It took a long time and many review cycles. We made tooltip text
localizable for the graphical controls. The application originally had the
worst of all worlds: text displayed in graphics on control surfaces.

It's my understanding that using symbols instead of text for controls is
periodically attempted as a way to avoid localization of control surface
text, but that these efforts are not always successful. I ended up doing a
fair amount of research into international symbols along the way to try to
avoid pitfalls.

I might not have made the same decision if I was creating an application for
a kiosk, or for a pop-in-and-out-of-it web page. Ours is a communications
application for trained operators, so it's understood that some hop-on-board
time is needed. I've also had some previous experience designing icon symbol
sets for specialized applications, so I mostly knew what I was getting into.

Unexpected benefit: the eye-candy aspect of making the symbols light up
pretty for the various control states got our dev team excited about the
redesign.

Hope this helps,

Michael Micheletti

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Re: [IxDA Discuss] Is user research a band-aid for the listening deficit?

2008-01-08 Thread Michael Micheletti
On Jan 8, 2008 4:13 AM, Jared M. Spool [EMAIL PROTECTED] wrote:


 In our research, it's all about the measures and rewards. What gets
 measured, gets done. What gets rewarded, gets done well.


Jared, thanks for sharing this. It knit a few tangled threads together for
me. Up on on my whiteboard now as the day's quote. All the best,

Michael Micheletti

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Re: [IxDA Discuss] Arial vs Vernada?

2008-01-07 Thread Michael Micheletti
On Jan 7, 2008 8:43 AM, Benoît Meunier [EMAIL PROTECTED] wrote:

 - If Arial is smaller than Verdana, why do we use arial for the majority
 of
 web apps?


Hi Benoît,

Many websites have screen real-estate issues. Arial is a narrower font than
Verdana, so using Arial permits a greater number of characters in the same
area width at the same font size. Arial is also something of a habit for
many web developers so simple inertia carries it. Consider also Tahoma and
Geneva if you are searching for a readable sans-serif font.

One of the more challenging things to do in web typography is to trust your
eyes. There are so many opinions out there. When creating a site template or
stylesheet, try it out with several of the different browser fonts and see
which looks best. Ask others to evaluate which of two or three well-realized
choices they prefer.

This page is a good resource of which fonts are currently available on
common operating systems and browsers:
http://www.ampsoft.net/webdesign-l/WindowsMacFonts.html

Whichever font is prefered, be sure and use CSS callouts that include
secondary and default fonts. That will make sure that site visitors with
various operating systems see something agreeable. For instance:

p.lovely {font: normal 1em Tahoma, Geneva, sans-serif;}

I hope this is helpful. All the best,

Michael Micheletti

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Re: [IxDA Discuss] Poorly designed product detail pages

2007-12-31 Thread Michael Micheletti
Hi Dan,

You've selected a topic with considerable room for improvement. I've seen
some strange operations from product detail pages:
- Missing links to global functions like shopping cart
- Different operations when you have an item in your cart or not
- Keep shopping link takes you to a mysterious random place after placing
an item in the cart

Other frustrating quirks:
- Inability to bookmark a product detail page URL (flash site, product goes
away, etc)
- Popup windows (for enlarged views) that don't popup

Thanks,

Michael Micheletti

On Dec 31, 2007 7:27 AM, Dan [EMAIL PROTECTED] wrote:

 http://www.thedough.co.uk/blogCan anyone think of any other pitfalls of
 the Product Detail/Information
 page, as I am currently working on one now ;-)


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Re: [IxDA Discuss] Design in Interaction Design?

2007-12-20 Thread Michael Micheletti
I haven't run into many folks with psych backgrounds in the design or coding
worlds. Many more artists, musicians, mathematicians, academics. I've heard
of sociologists and anthropologists, but haven't worked with them
personally.

Where I worked with people with psych degrees years ago: bucking rivets on
the wing line at the airplane factory. Swing shift. I was ok with the idea
of musicians having crummy jobs to pay the rent, but folks with masters
degrees? Got some good book recommendations though during breaks, when the
insane noise quietened enough where we could actually hear each other speak.

Michael Micheletti

On Thu, 20 Dec 2007 04:27:07, Lucy Buykx [EMAIL PROTECTED] wrote:

 Since most of the participants *do not have psychology background,*
 I have to ask this question of the people you work with. How many of
 your colleagues have studied psychology? *Do you consider psychology*
 important or are psych degrees *too* general to be of use?


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[IxDA Discuss] Interesting tab navigation example

2007-12-20 Thread Michael Micheletti
Not sure I've seen navigation tabs with a scroll bar before. You'll want to
narrow the width of your browser window to get the full effect.

http://msdn2.microsoft.com/en-us/vs2008/default.aspx

Comments?

Michael Micheletti

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Re: [IxDA Discuss] Interesting tab navigation example

2007-12-20 Thread Michael Micheletti
On Thu, 20 Dec 2007 16:22:01, Jake Zukowski [EMAIL PROTECTED] wrote:

 I'm shooting from the hip here, but my guess is developers aren't
 going to have a screen resolution below 1024 x 768 if viewing the
 site on a CRT, flatscreen, or other monitor type.  Why bother going
 through the effort of putting the overflow to auto?  I would prefer
 them spend the time thinking about what primary navigation is truly
 important.


Hi Jake,

I found this screen while trying to setup Visual Studio 2005 on my vista
tablet/laptop. The screen res is 1024x768 max. Yes, I'm insane, but my main
machine has a calibrated display and I need to be able to build a dev-stage
app on my uncalibrated laptop so I can see just how awful the colors will
look to everybody else, and then fix them. If the Spyder2Pro people had a
way to switch their display calibration on and off, I'd be set, but alas.

BTW the operation took three DVDs (updates of updates) and half my free disk
space, and doesn't exactly work yet. But that just might be me, and I've
only spent six hours on it. I've learned over the years that the MSDN site
is full of IE-only functionality, so poor Mister Firefox waits outside in
the parking lot when I go troll for answers to development questions. Glad
you all enjoyed the distinctive web navigation design as much as I did,

Michael

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Re: [IxDA Discuss] The mighty UX guru has spoken - Discuss!!

2007-12-19 Thread Michael Micheletti
So I didn't read the screed, but I did download the usability study. It was
eye-opening for me, and I have some experience at crafting accessible
websites. The NNG did a careful study of visually and physically disabled
people attempting to perform common web tasks (look up a bus schedule, buy a
CD) on existing public sites. The study participants had a hard time of it,
and clued me into some accessibility issues I hadn't previously know about.
I'm carefully reviewing a volunteer side project I'm working on at home in
light of this report; it's a website redesign with improved accessibility
one of the key goals. Thanks for posting this link, Jeff; highly recommended
reading.

Michael Micheletti

On Dec 17, 2007 10:59 PM, Jeff Seager [EMAIL PROTECTED] wrote:


 If you read far enough in the Alertbox missive he sent out today, you'll
 see he's giving away a 150-page study that includes 75 well-summarized
 accessibility guidelines.  Grab it while you can, folks!  It's a good
 reference with actual user testing to back it up, especially handy if you
 ever need to teach newbies about accessibility ... which I'll be doing next
 month.

 You can find it here:
 http://www.nngroup.com/reports/accessibility


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Re: [IxDA Discuss] When/Where/How did you decide to be a designer?

2007-12-18 Thread Michael Micheletti
My first inkling was eleven or twelve years ago when I created a Visual
Basic UI to the phone queues of a technical support call center. It was a
huge project - we thought it would be a simple integration exercise and it
turned into more of an invention (a year late, untested phone switch
interface, patents, you know the drill). I had access to a small usability
testing lab and asked them to test my onscreen phone controls. In the FIRST
THIRTY SECONDS OF THE FIRST TEST it became clear that my modal popup window
was not an ideal design for a customer service telephone UI. Sigh.
Simultaneous with thinking Now we're a year and a month late... I was
thinking that I needed to learn how to make better decisions about
application interfaces. I started chatting up other developers who did well
at it, and eventually learned that there was a creature called a designer,
and that maybe that's what I was in the process of becoming.

Now rather more circumspect with modal popups,

Michael Micheletti

On Dec 18, 2007 12:35 PM, pauric [EMAIL PROTECTED] wrote:

 I think many of us took the long winding path actually.  I was
 wondering if we could hear some stories about those pivotal moments in
 our careers where we changed from being 'X' in to Interaction
 Designers


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Re: [IxDA Discuss] Your favorite rating interface

2007-12-16 Thread Michael Micheletti
There's another scheme in work on Pandora (http://www.pandora.com). It seems
to work pretty well for tuning a station (music stream). There are two
basic rating icons/choices, plus three other related actions associated with
the rating system and station. The choices are identified by the (icon)
images listed below.

Ratings:
(Thumb Up) I really like this song - play more like it!
(Thumb Down) I don't like this song - it's not what this station should
play.

Related:
(zzz) I'm tired of this song - don't play it for a month.
(?) Why is this song playing?
(+) I want to add more kinds of music to this station.

Pandora is one of the rare websites/web services that all the demographics
in our house love. I think that's partly because it's so easy to rate
content. Thumb's up or thumb's down.

Michael Micheletti

On Dec 16, 2007 10:16 AM, Bryan Minihan [EMAIL PROTECTED] wrote:

 What would be really nice is if they captured the relationship of
 different
 songs to each other.  I tend to listen to iTunes in sessions, so when I
 sit down for a few hours to work, I play work songs.


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Re: [IxDA Discuss] Co-Relations between Graphic - Digital Media Design

2007-12-13 Thread Michael Micheletti
Hi Bärbel,

I do production graphics work for interfaces as well as interaction design.
I've done some print-based graphic design also. We won't go into my coding
background here.

For print-based design, there is so much focus on materials, color
correction, resolution, layout, brand. There are some universal design
concepts you can carry over into interface or web design work, but much you
should leave behind. For instance, I've seen companies pick rich Pantone
colors for their brand that have lots of black in them. These colors look
great on t-shirts at the Gap or printed on glossy stock, but may not carry
over well to the screen, where they can look murky and dull. Where
print-based design often has you working on large formats (300dpi A3
flyers), when you do graphic work for screen interfaces you often must work
with exceptionally tiny canvases (14x14 pixel icons, etc.). For print
graphics, you and your print shop work close for the first couple of jobs to
get color correction right through the entire cycle. On screen, you may have
your own monitors calibrated, but nobody else will, and what you create can
look wildly different on any three random screens you bring it up on.

Still, it is a natural transition to grow interactive design skills from an
existing strong graphic design base. Some of the ways you can do this might
include:
- Take classes in Flash or HTML/CSS and get some practice in a supportive
environment.
- Volunteer to help someone with a project. They might be HTML/Flash person,
you can do screen graphics. Join an open source team. Help a charity.
- Create a new skin for a reskinnable application like Winamp. Go the
distance and do all new buttons, meters, indicators, etc.
- Create a great portfolio website to display your print work.

All the above cover dip-your-toes-in-the-water skills for print-based
graphic design moving to screen-based graphic design.

Another option that seems widely respected by the members of this list is to
do graduate study in product design, interaction design, or human factors.
Your existing graphics background and skills plus a masters degree in one of
the related design fields will make you an interesting job candidate.

I hope this is helpful,

Michael Micheletti

On Dec 13, 2007 4:59 AM, aleaylin [EMAIL PROTECTED] wrote:

 Hey Hey,

 Currently, I am thinking about how does graphic design(ers)
 change into interface / interactive media based design(ers),
 or is it for you still the same apparently fitting in different media?


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Re: [IxDA Discuss] FW: Office or Vista - That is the Question

2007-12-12 Thread Michael Micheletti
I agree with you Katie, with one exception: if the company is a small
software vendor with a strategic partnership with Microsoft, then doing the
whole Office 2007 Ribbon thing may get your program shown off by a very
large distributed Microsoft sales team. If I was deciding based upon
usability and user acceptance, traditional Windows-style wins, but there may
be business reasons for a small vendor to go the other way. Large well-known
software houses, specialist leaders in their verticals, web shops, or
in-house work can probably safely ignore the '07 Ribbon forever - it's only
the little software startups on the edge who may want to take the dare and
hope that the Microsoft sales force benefit outweighs the '07 Ribbon
annoyance.

Michael Micheletti

On Dec 11, 2007 3:16 PM, Katie Albers [EMAIL PROTECTED] wrote:

 At the moment Vista has a very low adoption rate and a very high Oh,
 my God -- let's go back to Windows! rate...So, I think that at this
 point it makes a lot of sense to stick with the Windows
 standards...generally speaking.

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Re: [IxDA Discuss] Suitable icon for freeze

2007-12-03 Thread Michael Micheletti
On Dec 3, 2007 8:07 AM, Ari Feldman [EMAIL PROTECTED] wrote:

 yes, great recommendation!

 Horton's book is 13 or 14 yrs old but still valid today as it was when it
 came out. it's a fantastic resource for understanding the theory and
 practical considerations when designing icons and visual metaphors.


I'm not such a big fan of the Horton book. Some design books age well, this
one hasn't IMHO. I gave my copy away, and I do lots of icon design work. I
recommend instead:

Pictograms Icons  Signs, Rayan Abdullah  Roger Hubner
Large and interesting book with examples from many artists and eras. A large
emphasis on Olympics variants is understandable since that sort of started
the trend.

Handbook of Pictorial Symbols, Rudolf Modley
Another good sourcebook with lots of pictorial examples

If you expand out from these two books on Amazon you'll find lots of similar
symbol sourcebooks to choose from.

A more modern book on icon design is:
Icon Design, Steve Caplin
But it's still underwhelming and outdated, even though it was published in
2001. Great color printing though.

Two web sources that I keep hoping will be better than they actually are,
but in case you don't know about them:

The Tango Icon Library
http://tango.freedesktop.org/Tango_Icon_Library

The Merriam-Webster Visual Dictionary Online
http://visual.merriam-webster.com/

If you need to create Windows icons, IcoFX is my favorite of the free icon
editors:
http://icofx.xhost.ro/

I think there's a real opportunity for a crackerjack designer/writer to
create the definitive book on icon and symbol design for software and
hardware products. You'll sell at least one copy to me.

Michael Micheletti

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Re: [IxDA Discuss] UI Architect vs. Business Manager

2007-11-30 Thread Michael Micheletti
Software companies often have a separate Product Manager role or department.
This person or group is responsible for setting strategic product direction,
determining the feature set to be included in specific product releases,
naming of versions, setting the highest level of schedule requirements, and
determining the target market segments or customer groups the product is
aimed at. Each company organizes responsibilities a bit differently. There
are overlaps with designers (both are concerned with product feature sets
and target customers). There are overlaps with project managers (both are
concerned with schedules and the features to be included in specific
releases). There are overlaps with marketing (both are interested in
presenting the right product to the right market segment). The difference
that I see is that a product manager has a tight business focus rather than
technical or informational or design-oriented. A strong product manager with
good connections helps shape a competitive product in the marketplace. Weak
or non-existing product managers lets designers/developers/marketeers go
nuts and build things that nobody really wants.

All the above is IMHO - I haven't ever been a product manager, but have
worked with some good ones. PMs and friends on the list please correct or
clarify if you can. Thanks, hope this helps,

Michael Micheletti

On Thu, 29 Nov 2007 09:11:57, ELISABETH HUBERT [EMAIL PROTECTED] wrote:


 In response to Michael what exactly do you refer to when you say the
 product management side?


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Re: [IxDA Discuss] UI Architect vs. Business Manager

2007-11-29 Thread Michael Micheletti
Hi Lis,

I work for a small software company where we all seem to wear several hats
at times. I'm helping now to create the software requirements documents for
the next version of our software. The work is collaborative, involving our
product manager and software architect. I did not create the initial feature
list, so I'm mainly acting as a facilitator and writer at the moment. I'll
transition into design mode once our requirements are finished,
level-of-effort estimates are assigned, and the remaining requirements are
validated (after we weed out the implausible wishes). It sounds like you
have a more strategic role than I do, pushed further to the product
management side of the business. IMHO someone with a design background and
solid business skills/education would be a real asset as a product manager.
The whole know your user/customer thing we all go on about will continue
to serve you. Good luck with your new role,

Michael Micheletti

On Nov 28, 2007 5:38 PM, ELISABETH HUBERT [EMAIL PROTECTED] wrote:

 ...Meaning I'll bring the project teams the requirements, make sure
 they are fulfilled. In these cases our strategy team really is the
 business. I'm curious as to whether anyone else out there has the same
 type
 of role or if this is some unique case?

 Thanks!
 Lis


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Re: [IxDA Discuss] Some form fun, to lighten the mood

2007-11-29 Thread Michael Micheletti
On Nov 29, 2007 8:38 AM, Bryan Minihan [EMAIL PROTECTED] wrote:

 My only problem with it is that it could make you enter the same
 information
 (spouse and dependent names) up to three times, when it could just ask for
 it once and let you select them from a list later on down the form.


Perhaps your spouse as you begin the form isn't your spouse when you're
finally finished with it? And maybe they should also ask for your address
several times, in case you move before you're done. :-)

Michael Micheletti

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Re: [IxDA Discuss] Paper is not a prototyping tool

2007-11-13 Thread Michael Micheletti
A couple-few careers ago I was an aircraft mechanic at Boeing, first
in the mockup shop, then on the flight test modification crew. I
installed, removed, tweaked, measured, and cussed at a lot of very
early stage designs. Sometimes those designs came from engineers who
got it, like the two guys who designed the very complex over-wing
emergency exit doors on the 757. I must have built three or four
iterative miniature versions in the mockup shop with those guys
looking over my shoulder and talking with me a couple times a shift
until they were happy with the prototype. Years later this stands out
in my mind as an example of a great prototyping collaboration.

And then there were prototype modules I needed to install, say beneath
an airliner's cockpit in a very confined space, where it was plain
that the design engineer had never before held a screwdriver and
hadn't the faintest clue in the world how basic mechanical things
worked.

Same goes with webcraft and software. Maybe you don't need to be an
expert Java developer or graphic designer or AJAX guru to design for
various platforms, but it will sure become instantly apparent to the
implementers whether you know squat about how things work (or not).

Software prototyping is one way to bridge the gap between design and
development skills. Even if you don't become a serious development
threat, through hands-on craft work you gain a basic understanding of
some of the concerns and mindset that developers and visual designers
will apply to your wonderful wireframes and interaction designs. Your
informed designs are more likely to be built as-designed rather than
recrafted on the developer's forge or tossed as unbuildable (and take
it from me this can sure puncture and deflate your poor old ego).

Michael Micheletti

On Nov 12, 2007 2:21 PM, Andrei Herasimchuk
[EMAIL PROTECTED] wrote:
 In fact, why would you ever trust an architect who has never picked
 up a hammer and nail in his life before? I know I wouldn't. I want
 the guy who built his own house. Or built something with his own two
 hands.

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Re: [IxDA Discuss] What font organizer do you use?

2007-11-09 Thread Michael Micheletti
I believe that someone else on this list recommended Linotype Font
Explorer X a while back. I have it installed on my various design
machines and it works pretty well. It's still in beta, and every time
I've reported a bug to them they replied no it's not, so I gave up
telling them stuff, but the price is right (for now at least): free.

The program lets you enable and disable fonts or groups of them. It
stores the original font files in its own little folder and then
activates them as you tell it to. If you have a large number of fonts,
you need to spend a fair amount of time arranging them in the
application before it is of much use. But after that you can choose to
enable all the blackletter fonts for your goth clothing designs and
then disable those and activate all your dingbat fonts for icon work.

The location on the web: http://www.linotype.com/fontexplorerX
It looks like they have a Mac version now too.

Michael Micheletti

On Nov 9, 2007 7:21 AM, Bryan Minihan [EMAIL PROTECTED] wrote:
 Can anyone recommend a good Font organizer
 for Windows?  Free would be nice but I'd pay for something really useful.

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[IxDA Discuss] Microsoft Sync article in the Seattle Times

2007-11-09 Thread Michael Micheletti
There was an interesting article today in the automotive section of
the Seattle Times about Microsoft Sync. It's a set of voice-activated
controls installed in a 2008 Ford Focus. Mark Phelan, the Detroit Free
Press reviewer, thought it worked pretty well (better than the car it
was installed in). Don't know if maybe a few 'softies on this list
might have worked on the project and would like to comment. For your
Friday reading pleasure:

http://seattletimes.nwsource.com/html/motoring/2004002472_fordfocus09.html

Michael Micheletti

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Re: [IxDA Discuss] What font organizer do you use?

2007-11-09 Thread Michael Micheletti
I find it useful to manage fonts when I'm working in Photoshop or
InDesign especially. The font lists just get too long and unwieldy
otherwise. A fast machine doesn't help much when you need an
exceptionally steady hand to pick exactly one of a couple hundred
fonts. Much easier to just chop the list down, work from a smaller
set, and then reset the font list for the next job.

Michael Micheletti

On Nov 9, 2007 2:37 PM, Bryan Minihan [EMAIL PROTECTED] wrote:
 I agree that the need for a Font organizer seems to have gone by the wayside
 over the years.  I recently found myself more in the graphic-designer role
 in a small company, coming from a big one where we only used 2-3 basic fonts
 for everything.  I guess now that I'm closer to the marketing edge, I find
 myself looking for a way to manage the 1500 or so I've acquired over a dozen
 years.

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Re: [IxDA Discuss] HTML Prototypers

2007-11-07 Thread Michael Micheletti
Dreamweaver. Used to be a Homesite fancier but the more recent
versions were such deaders that I decided to take the Adobe/Macromedia
hint and use Dreamweaver instead.

Michael Micheletti

On Nov 6, 2007 8:10 PM, Mike Scarpiello [EMAIL PROTECTED] wrote:
 What editor do you use?

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