FM 8 Integration with Webworks

2007-09-10 Thread John Sgammato
When we upgraded to FM8, we abandoned ePublisher in favor of Mif2Go and OmniHelp. My intern is having a blast with Mif2Go; he finds it much easier to work with than ePublisher was with FM7.2. john -Original Message- From: framers-bounces+jsgammato=imprivata@lists.frameusers.com [mailt

I'm impressed with Adobe

2007-09-14 Thread John Sgammato
Perhaps it is fair to be impressed with the responsiveness of the Adobe QA team, while maintaining a cautious optimism with regard to the Product Management Team... From: framers-bounces+jsgammato=imprivata@lists.frameusers.com on behalf of Rick Quatro Sen

Know bugs in FM 8?

2007-09-17 Thread John Sgammato
Maybe it's just me, or a faulty memory, but In FrameMaker 8 using ALT+arrow key to move an image now seems to work only form the left ALT key? john -Original Message- From: framers-bounces+jsgammato=imprivata@lists.frameusers.com [mailto:framers-bounces+jsgammato=imprivata.com at li

Know bugs in FM 8?

2007-09-18 Thread John Sgammato
13:01, John Sgammato wrote: > Maybe it's just me, or a faulty memory, but > In FrameMaker 8 using ALT+arrow key to move an image now seems to work > only form the left ALT key? Hello Framers, This issue depends on the keyboard: On most European keyboards (ch, de, fr, ...) the

What's this?

2007-09-21 Thread John Sgammato
>...Seems like I should pester the administration where I teach Framemaker. > They only have version 6. > Then again, I'd have to revamp my course. lol. Not that it's any of my business, but ... don't you think the school and the teacher should make the effort to get at least to 7.2? I don't k

PDF help -- Many thanks!

2007-09-22 Thread John Sgammato
The Spot Color as Black/White feature works for me when I assign the basic colors to my links and callouts. That is, for call outs, I select Red from the list of colors in the graphics Tools. For the links, the Cross-Reference Format says text-hereon page. john __

Closing big book files

2008-04-09 Thread John Sgammato
Are you doing the Shift-Save All before the Shift-Close All? From: framers-boun...@lists.frameusers.com on behalf of Harold Winberg Sent: Wed 4/9/2008 7:31 PM To: framers at lists.frameusers.com Subject: Closing big book files Hello Framers I am working in a B

why am I having missing fonts in FM8, and how to correct?

2008-08-14 Thread John Sgammato
>I apologize for my clear ignorance on the topic of fonts. You're not the only ignorant one here. It sure would be nice if somebody knowledgeable were to pen a comprehensive article on the subject of font types and FM for Intercom. But I am certianly not knowledgeable in the subject; like many of

Fixing lots of X-refs

2008-12-31 Thread John Sgammato
if not, well a very Happy New Year to you all anyway, with thanks for all your great year-round support on this list! John Sgammato Principal Technical Writer Imprivata, Inc Lexington, MA 02421

Fixing lots of X-refs

2008-12-31 Thread John Sgammato
... From: Shmuel Wolfson [mailto:shmue...@gmail.com] Sent: Wed 12/31/2008 11:48 AM To: John Sgammato; Framers Subject: Re: Fixing lots of X-refs In Annoyance 3, do you mean select the document or select the paragraph? I would love it if the list of paragraphs would be

Fixing lots of X-refs

2008-12-31 Thread John Sgammato
m] On Behalf Of Shmuel Wolfson Sent: Wednesday, December 31, 2008 9:48 AM To: John Sgammato; Framers Subject: Re: Fixing lots of X-refs In Annoyance 3, do you mean select the document or select the paragraph? I would love it if the list of paragraphs would be alphabetic. That's a very requ

Fixing lots of X-refs

2008-12-31 Thread John Sgammato
inked. Only 219 to go! From: knowhow...@gmail.com on behalf of Peter Gold Sent: Wed 12/31/2008 12:08 PM To: John Sgammato Cc: framers at lists.frameusers.com Subject: Re: Fixing lots of X-refs Hi, John: If these links worked in the past, what changed that could

Working with Images

2008-02-01 Thread John Sgammato
... > During import I choose 150 DPI, am I insane? By choosing 150dpi you are reducing the print size of the image. In other words you are scaling the picture to make it smaller by increasing the resolution. ... Note that with SnagIt you can opt to capture the image at other resolutions, so yo

Working with Images

2008-02-02 Thread John Sgammato
visible improvements. john From: Diane Gaskill [mailto:dgcal...@earthlink.net] Sent: Sat 2/2/2008 4:55 AM To: John Sgammato; framers at lists.frameusers.com Subject: RE: Working with Images John, How can SnagIt capture an image at a higher resolution than what the scre

Software Purchase Justification

2008-02-18 Thread John Sgammato
Keep in mind the "hit-by-a-bus" justification: if you get hit by a bus (or just need to bring on a contractor or a new hire), it is safer for them to seek a replacement who knows the current versions than to expect someone to be backwards-compatible with software they no longer use. It is more r

Closing all files in a book without saving?

2008-01-23 Thread John Sgammato
That's great IF I want to save them all. But what if I want to abandon all changes and just close FrameMaker? I was just talking about this yesterday. -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fred Ridder

Deleting fntcache.dat no longer necessary: Windows Hotfix nowavailable

2008-07-08 Thread John Sgammato
I downloaded and installed the XP file. Since then FM has crashed three times. I never had that problem before. john From: framers-boun...@lists.frameusers.com on behalf of Art Campbell Sent: Tue 7/8/2008 7:41 AM To: Bodvar Bjorgvinsson; FrameUsers List Subject:

Deleting fntcache.dat no longer necessary: Windows Hotfix nowavailable

2008-07-08 Thread John Sgammato
I uninstalled some other potential problems and now all is well - no more crashes today. -Original Message- From: Art Campbell [mailto:art.campb...@gmail.com] Sent: Tuesday, July 08, 2008 8:05 AM To: John Sgammato; FrameUsers List Subject: Re: Deleting fntcache.dat no longer necessary

Frameusers.com website

2008-07-17 Thread John Sgammato
Drupal is an open-source web content management system. You build websites with it, and Drupal connects your GUI front end to a MySQL backend with a bunch of php magic. If the MySQL database connection is down (and the very first time you install Drupal, until you connect the to the database),

Close all chapters without saving

2008-07-17 Thread John Sgammato
Inspired by Yves'request: > is there a plug-in or framescript available somewhere which allows you to "open all files in book" while "ignoring all missing files and fonts in book"? I'd love to find a plugin that allows me to CLOSE all files in a book without saving them, essentially abandoning a

Close all chapters without saving

2008-07-17 Thread John Sgammato
IMO calling it something like Abandon Changes and Close Book would help to set expectations. -Original Message- From: martin.smith at golehtek.com [mailto:martin.sm...@golehtek.com] Sent: Thursday, July 17, 2008 1:12 PM To: John Sgammato Cc: framers at lists.frameusers.com Subject: Re

MS Word vs. Frame

2008-06-10 Thread John Sgammato
You're asking a biased audience here... IMO if they want a quality product then they should use the right tool for the job. If their docs are in MS Word without styles, then I would dispute the assertion that they know how to use MS Word. With FM, Acrobat, and Mif2Go you can generate printed docs,

Getting into Condition

2008-11-06 Thread John Sgammato
. I know how to keep live x-refs within the training materials, but I really can't imagine a way to keep good references to external books. John Sgammato Principal Technical Writer Imprivata, Inc. [v] (781) 674-2441 www.imprivata.com "There are few pure-play appliance offerings in the id

MIF2Go issues

2008-10-13 Thread John Sgammato
* The ApplianceGuide_oh* files all end in .js It's getting pretty late and I am going blind over this. Does anyone have any ideas what I am doing wrong? I copied mif2htm.ini at the bottom of this in case anyone feels particularly sleuth-ish. I appreciate any help. John Sgammato Prin

MIF2Go issues

2008-10-14 Thread John Sgammato
files to my local machine and try again. Thanks, Jeremy! john From: Jeremy H. Griffith [mailto:jer...@omsys.com] Sent: Tue 10/14/2008 12:05 AM To: framers at lists.frameusers.com Cc: John Sgammato Subject: Re: MIF2Go issues On Mon, 13 Oct 2008 23:17:32 -0400

Underlining index entries

2008-10-22 Thread John Sgammato
emory of seeing such a thing and finding it unattractive and downright distracting. But I should follow up anyway and let the boss decide for himself. Tia! John Sgammato Principal Technical Writer Imprivata, Inc. [v] (781) 674-2441 www.imprivata.com "There are few pure-play appliance offeri

InDesign as a replacement for Framemaker

2008-09-12 Thread John Sgammato
I would love to know more from a slightly different angle: I am a sort of InDesign "weekend warrior". I use InDesign for some side projects that I do for fun. They'd be more fun if I could use more of my FM skills... For example, I guess there is a plug-in that can handle cross references? That

InDesign as a replacement for Framemaker

2008-09-12 Thread John Sgammato
Adobe (and many other companies) must learn that many writers use products on different computers at different times, and their approach puts hurdles in the way of honest customers. There must be a technological way to prevent the same application from being used by two different people at the s

FrameMaker vs. InDesign, round CS4

2008-09-23 Thread John Sgammato
I think it is a good view of what's happening. For a long time I have expected FM and INDD to come together, until only one hybrid remains with the InDesign name, or some other name that is not FrameMaker. I am not emotional about it, as long as my workflow is not completely upended. I am a lone

Batch file for deleting paragraph and character styles

2009-04-11 Thread John Sgammato
Clean Import from ElectroPubs http://www.electropubs.com/ez_cleanimport3.html You clean up one file, and then use this tool to import fparas to all others. It imports only the tags that are in use. john From: framers-boun...@lists.frameusers.com on behalf of Fl

private message from David F

2009-04-14 Thread John Sgammato
I got one of those too. I wrote to framers-owner at lists.frameusers.com and got no reply. So I ignored the message. john From: framers-boun...@lists.frameusers.com on behalf of Lebbink, Belinda (RB-NL) Sent: Tue 4/14/2009 3:16 AM To: framers at lists.frameusers

Usage of WebWorks (ePublisher)

2009-04-15 Thread John Sgammato
We abandoned WebWorks in favor of Mif2Go a couple of years ago. Mif2Go can do more things and is much cheaper. It doesn't look as slick and was harder to learn to the 80% mark, but WebWorks always had some bizarre things that I never did get used to. Mif2Go has awesome support, which WebWorks ne

Master page mystery

2009-04-23 Thread John Sgammato
> What is the downside to not worrying about it? What a great question to start every fixit project!

Why do British Tech Writers pontificate

2009-08-27 Thread John Sgammato
If the manual is for a British audience, I'd be careful about changing the tone too much - you may offend someone with your abruptness! Fortunately we have some authentic British writers on this list who may be able to say if such language is considered normal for that audience. I'd love to know

Fixing lots of X-refs

2009-01-05 Thread John Sgammato
john -Original Message- From: Combs, Richard [mailto:richard.co...@polycom.com] Sent: Friday, January 02, 2009 11:50 AM To: John Sgammato; framers at lists.frameusers.com Subject: RE: Fixing lots of X-refs John Sgammato wrote: > I am whiling away a snowy Boston day fixing hundreds of broke

Very OT, but this is freakin' incredible: Cool commercial

2006-03-22 Thread John Sgammato
I saw that a couple of years ago, and then lost the link. I still like to see it now and then, and to show it to the newer software developers I write for when they are struggling through some late-night bug-fixes. There is more on it at Snopes.com: http://www.snopes.com/autos/business/hondacog

4 sided pages in book printing?

2006-03-22 Thread John Sgammato
Hi, Theresa - I am darkening my grayest neurons developing my first EDD for structure Frame, so I may miss something, but here are my thoughts: I think you may be overmanaging your project, unaware of inexpensive external resources that can save you time and stress. I do a lot of docs, and almo

XML round-tripping & DocFrame

2006-03-27 Thread John Sgammato
nyone have experience with this? John Sgammato Principal Technical Writer Imprivata, Inc. Lexington, MA (781) 674-2441

Funny

2006-03-30 Thread John Sgammato
By the time I was taking undergrad chemistry, most students had a TI-30 or one of those screwy HP calculators with the "reverse-Polish notation". On a final exam, my calculator battery died, leaving only a faint blinking red dot slowly walking across the LED. Fortunately I had brought a Johns-Manv

Index woes in WebWorks ePublisher from FM 7.2

2006-05-08 Thread John Sgammato
t seen more than the one instance of this strange reproduction issue, but I am not finished with the index yet, so there may be more. My ship date is next Monday, so I am getting anxious. I appreciate any insight! John Sgammato Principal Technical Writer Imprivata, Inc

Index woes -SOLVED

2006-05-10 Thread John Sgammato
the ideas! john -Original Message- From: Bill Swallow [mailto:techcommd...@gmail.com] Sent: Tuesday, May 09, 2006 10:01 AM To: John Sgammato Cc: framers at lists.frameusers.com; wwp-users at yahoogroups.com Subject: Re: Index woes in WebWorks ePublisher from FM 7.2 Are you allowing WWP to gener

Which should we purchase, PhotoShop or Illustrator

2006-05-26 Thread John Sgammato
If you plan to get one of them, you might consider getting both as part of the Adobe Creative Suite 2. On the Adobe website, Photoshop is $649, and CS2 is $250 more at $899, but you get "full new versions of Adobe Photoshop CS2, Illustrator CS2, and InDesign CS2 software with new Version Cue CS2

In a bind + free templates

2006-11-15 Thread John Sgammato
t is finished. You can have the WebWorks templates, too. These are good, solid, attractive templates that work well. If you need some or all of the binders, or if you want the templates for the docs that fit the binders, please contact me offlist at jsgammato at imprivata.com. John Sgammato Princi

Robohelp vs. WebWorks EPublisher Pro

2006-09-14 Thread John Sgammato
I went to ePublisher and I am happy with it. I used it for our last release and all the online help (HTML Help) got done on time with no bugs, so I have no complaints. There is a learning curve, and I thought the initial release was not ready for primetime, but the current version seems robust eno

Looking for a documentation portal example

2007-04-18 Thread John Sgammato
IMO The US Internal Revenue Service has excellent online documentation portal: http://www.irs.gov/formspubs/index.html Also interesting - the NY Times has a cool feature that I would love to be able to replicate in my documentation: doubleclick any word in any article and it opens a dictionary

Looking for a documentation portal example

2007-04-18 Thread John Sgammato
How much of that can be controlled by providing a good print.css file and a button for it? -Original Message- From: framers-bounces+jsgammato=imprivata.com at lists.frameusers.com [mailto:framers-bounces+jsgammato=imprivata@lists.frameusers.com] On Behalf Of John Posada Sent: Wedne

[BOSTON] TnT SIG Program: Structured Authoring: The dilemma of choosing a forward path - April 30, 2007

2007-04-27 Thread John Sgammato
Boston-area writers interested in moving into structured authoring may want to attend this SIG meeting on Monday night. The "word on the street" seems to be that structure is great for big companies, but for small companies, not so much. I am a lone writer at a small-and-growing company. As my b

XML in FrameMaker 8 & InDesign CS3

2007-08-14 Thread John Sgammato
use I want to reuse some of the information in my FM manuals in installation posters created in InDesign. Does anyone have experience working with FM8 and InDesign CS3 together? Do you know of landmines and concealed pit traps? John Sgammato Principal Technical Writer Imprivata, Inc. [v] (781) 674

FM8: Renaming a para format throughout a book?

2007-08-16 Thread John Sgammato
- I'm not getting much help from the online help... John Sgammato Principal Technical Writer Imprivata, Inc. [v] (781) 674-2441 www.imprivata.com "OneSign is single sign-on for the rest of us, with an innovative technology that makes adding almost any application a snap, doing away wit

first impressions of FrameMaker 8

2007-08-29 Thread John Sgammato
One could make the "quality of life" argument - it may not be dead or dying, what what kind of life does it have? I'd have liked to see some more features in this major release. I'm glad it's alive, but in some ways it seems more a patient recovering from neglect than a robust workhorse. I hope

Printed documentation

2007-12-15 Thread John Sgammato
There was. I have two of them You can have one for the cost of postage. Contact me offline if you want to go this route. You may have a PDF version at C:\Program Files\Adobe\FrameMaker7.2\OnlineManuals From: framers-boun...@lists.frameusers.com on behalf of Geof

Need help building a para Warning tag

2007-02-07 Thread John Sgammato
Maybe Publishing Smarter's http://www.publishingsmarter.com/docs/teach/NoteTipCaution.pdf can do what you need? -Original Message- From: framers-bounces+jsgammato=imprivata@lists.frameusers.com [mailto:framers-bounces+jsgammato=imprivata.com at lists.frameusers.com] On Behalf Of Knox

Weird Frame to PDF problem

2007-01-27 Thread John Sgammato
I work with Frame over a network every day. I produce a number of books using hundreds of files, and none of them are on my local machine. FrameMaker is on my local machine, and everything else is on the network. I have done this for years without incident. Frame has often had trouble with netw

deleting backup files

2007-07-23 Thread John Sgammato
I'm with Mike. I find the AutoSave feature brings me more tragedy than joy. I prefer to develop a good, solid, old-fashioned work habit than to rely on that feature. -Original Message- From: framers-bounces+jsgammato=imprivata@lists.frameusers.com [mailto:framers-bounces+jsgammato=im

[stclwrsig-l] FM 8 Announcement

2007-07-24 Thread John Sgammato
There's more: http://blogs.adobe.com/techcomm/

FrameMaker 8 and Plugins

2007-07-31 Thread John Sgammato
The concern goes beyond plugins - my workflow goes from FM7.2 to ePublisher Pro, but ePub is not FM8-ready and probably won't be in time for my big October release. According to Adobe Support, FM8 docs can't be saved as FM7.2 docs, either. That would mean that I cannot upgrade to FM8 until I know e

FrameMaker 8 and Plugins

2007-07-31 Thread John Sgammato
from Fm7 to FM8, update it, then save it as FM7 and port it successfully to ePublisher Pro? That would remove a stopper for me! -Original Message- From: Scott Prentice [mailto:s...@leximation.com] Sent: Tuesday, July 31, 2007 6:20 PM To: John Sgammato Cc: Frame Users Subject: Re: FrameMaker

Need some FM tips

2007-06-19 Thread John Sgammato
FWIW - I keep a folder in Outlook called Tips & Tricks, and when something useful comes across a list like this, I just drag it in there. If the email does not have a helpful title, then I forward it to myself and rename it before saving it. john

FM v. RoboHelp

2007-06-20 Thread John Sgammato
I think you're right on, Lin. You know the tools you need to produce your deliverables. I don't tell my plumber what kind of wrench to use... john -Original Message- From: framers-bounces+jsgammato=imprivata@lists.frameusers.com [mailto:framers-bounces+jsgammato=imprivata.com at li

Search and replace content of a variable

2007-06-22 Thread John Sgammato
I am using FrameMaker 7.2, unstructured. Once you make the change to one file, then you can import the changes to all the rest of the files from File>Import>Formats>Variable Definitions and import from the one you changed. You can select multiple files to import to. To accelerate the work of ch

Frame's future

2007-03-01 Thread John Sgammato
You know - I'm in the business of communicating, not pontificating. I work in Windows because our product runs on Windows, our customers run on Windows, and my tools run on Windows. I live in the real world, I work there, and I get paid there. And I have read enough about FrameMaker on the Mac.

Creating special bullets

2007-03-12 Thread John Sgammato
David Creamer just sent around a great little resource for just that purpose: http://www.ideastraining.com/PDFs/DingbatSamples.pdf -Original Message- From: framers-bounces+jsgammato=imprivata@lists.frameusers.com [mailto:framers-bounces+jsgammato=imprivata.com at lists.frameusers.com]

Job Opening: Long-Term Contract Publications Production

2007-03-15 Thread John Sgammato
... Other Requirements: ...- Able to flex a nearly full-time schedule to meet the needs of the department, and take time off when things aren't so busy Well how's that for being the hack mule in the department! Bust your butt when things are busy (but no OT, I'll bet) and then when things let

anticipating a move to Structrued Frame

2007-03-16 Thread John Sgammato
Fred said: But the point remains that the best way to prepare depends greatly on what your goals and objectives are. Just as one example, if you are not planning to adopt topic-oriented authoring and topic-level reuse, then spending time learning about DITA would be a digression rather than pro

anticipating a move to Structrued Frame

2007-03-16 Thread John Sgammato
I agree - I do not need to know THE answer; I need to know AN answer that will do the trick. But all I get are: * Offerings from vendors claiming to be THE answer for all my needs even when they don't know what my needs may be. * Endless extensive discussions from knowledgeable folk who tell me

Translation question

2007-03-16 Thread John Sgammato
unbidden from some dark corner of my mind, the memory "I'm looking for a man who plays alto and baritone, doubles on the clarinet, and wears a size 37 suit." I have no idea where I remember that from. But whoever said it may be related to your VP... From: frame

Productivity Gains from Structured Authoring

2007-05-09 Thread John Sgammato
Does anyone know a reliable source for metrics on productivity gains from structured authoring with FrameMaker? I need some numbers to use to convince my boss that it is the way to go. I am thinking of something along the lines of output pages per writer. I appreciate any help. John Sgammato

Entry Level Technical Writer - Contract - Moorpark, CA

2007-05-14 Thread John Sgammato
hat a technical writer is and would be unwilling to pay for one anyway. Is it Structured FrameMaker? Unstructured? What version? What plugins? Do you need index entries? Cross-references? Do you even know what you are asking for? John Sgammato Principal Technical Writer and Curmudgeon etc, etc

Fixing lots of X-refs

2008-12-31 Thread John Sgammato
if not, well a very Happy New Year to you all anyway, with thanks for all your great year-round support on this list! John Sgammato Principal Technical Writer Imprivata, Inc Lexington, MA 02421 ___ You are currently subscribed to Framers as arch..

RE: Fixing lots of X-refs

2008-12-31 Thread John Sgammato
... From: Shmuel Wolfson [mailto:shmue...@gmail.com] Sent: Wed 12/31/2008 11:48 AM To: John Sgammato; Framers Subject: Re: Fixing lots of X-refs In Annoyance 3, do you mean select the document or select the paragraph? I would love it if the list of paragraphs would be

RE: Fixing lots of X-refs

2008-12-31 Thread John Sgammato
Behalf Of Shmuel Wolfson Sent: Wednesday, December 31, 2008 9:48 AM To: John Sgammato; Framers Subject: Re: Fixing lots of X-refs In Annoyance 3, do you mean select the document or select the paragraph? I would love it if the list of paragraphs would be alphabetic. That's a very request from

RE: Fixing lots of X-refs

2008-12-31 Thread John Sgammato
inked. Only 219 to go! From: knowhow...@gmail.com on behalf of Peter Gold Sent: Wed 12/31/2008 12:08 PM To: John Sgammato Cc: framers@lists.frameusers.com Subject: Re: Fixing lots of X-refs Hi, John: If these links worked in the past, what changed that could

RE: Fixing lots of X-refs

2009-01-05 Thread John Sgammato
john -Original Message- From: Combs, Richard [mailto:richard.co...@polycom.com] Sent: Friday, January 02, 2009 11:50 AM To: John Sgammato; framers@lists.frameusers.com Subject: RE: Fixing lots of X-refs John Sgammato wrote: > I am whiling away a snowy Boston day fixing hundreds of broke

RE: Adobe announces FrameMaker 9 and Technical Communication

2009-01-20 Thread John Sgammato
There is a more detailed presentation at https://admin.adobe.acrobat.com/_a295153/p36735434/ The FM9 stuff starts around minute 23. I am watching the bit about roundtripping to Acrobat 9 for reviews. john -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun.

RE: PDF Documentation

2009-01-22 Thread John Sgammato
In my experience (especially following recent conversations with our services guys), user preference for print vs PDF changes quite a lot with industry, country, and what the user's other product documentation is like. For example, in US hospitals, many users like the printed docs and see them as

RE: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread John Sgammato
It can. I downloaded the FM9 demo and tested it last night. I opened my Appliance Guide book and all chapters and generated the PDF using the Save as PDF (Send for review)... Feature. Then I opened the PDF and made some various edits (deletions, insertions, sticky notes, and highlighting). Then

RE: New Adobe Technical Communication Suite 2 and newAdobeeLearningSuite

2009-01-22 Thread John Sgammato
I was using Acrobat 8 Professional that came with Adobe Design Premium CS3. -Original Message- From: Lief Erickson [mailto:l...@networkinstruments.com] Sent: Thursday, January 22, 2009 3:51 PM To: Art Campbell; John Sgammato Cc: framers@lists.frameusers.com; Mike Wickham; Lin Sims

RE: PDF Documentation

2009-01-22 Thread John Sgammato
Well, for what it's worth, my German service engineer said that in Germany, his customers prefer PDFs to printed books, for all the usual reasons, PLUS they strongly feel that paper manuals are a sign of a company that does not "think green". Whether they are right or wrong is immaterial; we proba

RE: Off List

2009-01-26 Thread John Sgammato
As I recall, this was a voyage of several steps. I replied to your innocent question with some anecdotal evidence that PDFs are seen are "green" in Germany, and printed manuals as actively "anti-green". Later, a third responder observed that trees are plentiful in the US, which led to the way o

RE: Off List

2009-01-27 Thread John Sgammato
; in quotes. My apologies. From: Dan Harding [mailto:dhard...@uiuc.edu] Sent: Tue 1/27/2009 8:22 AM To: John Sgammato; framers@lists.frameusers.com Subject: RE: Off List No, you decided to make the discussion political when you introduced the following: "proof that we ignorant Ame

RE: Off List

2009-01-27 Thread John Sgammato
n deciding whether or not to provide printed documentation in addition to PDF. The relative availability of trees in the US took us off-topic. -Original Message- From: Dan Harding [mailto:dhard...@uiuc.edu] Sent: Tuesday, January 27, 2009 8:22 AM To: John Sgammato; framers@lists.fram

FM9 DITA integration

2009-01-27 Thread John Sgammato
back until it arrives, while my 30 days tick away... John Sgammato Principal Technical Writer Imprivata, Inc. [v] (781) 674-2441 www.imprivata.com Explore the Imprivata OneSign Solutions Site <http://www.imprivata.com/demosite/> - see product demos and learn how OneSign has made organiz

Dual page numbering

2009-03-11 Thread John Sgammato
set to restart with each chapter while the page numbering continues from previous? Or is it just a limitation of FrameMaker 8 that I can one or the other but not both? John Sgammato Principal Technical Writer Imprivata, Inc. [v] (781) 674-2441 www.imprivata.com Explore the Imprivata OneSign

RE: Dual page numbering

2009-03-11 Thread John Sgammato
delve into them more tomorrow. -Original Message- From: Milan Davidovic [mailto:milan.li...@gmail.com] Sent: Wednesday, March 11, 2009 4:07 PM To: John Sgammato Cc: fram...@frameusers.com Subject: Re: Dual page numbering On Wed, Mar 11, 2009 at 2:35 PM, John Sgammato wrote: > Our train

RE: Dual page numbering

2009-03-11 Thread John Sgammato
ichard [mailto:richard.co...@polycom.com] Sent: Wednesday, March 11, 2009 5:47 PM To: John Sgammato; Milan Davidovic Cc: fram...@frameusers.com Subject: RE: Dual page numbering John Sgammato wrote: > He did. He uses the chapter numbering within a unit to reassure the user > that none of the pa

RE: Dual page numbering

2009-03-11 Thread John Sgammato
11, 2009 6:04 PM To: John Sgammato Cc: fram...@frameusers.com Subject: RE: Dual page numbering John Sgammato wrote: > I already use the chapter-page numbering. The existing pages list the > unit name followed by a hyphen and the page number. So there are not 24 > naked page 3s, there&#x

RE: Off topic - three general documentation questions

2009-03-16 Thread John Sgammato
Here are my thoughts based on my deliverables, my users' needs, and my employer's expectations. Your responses may vary significantly based on those and other variables. * Do not use chapter numbers/appendix letters I use chapter numbers in my printed books and PDFs, but not in online hel

RE: Off topic - three general documentation questions

2009-03-16 Thread John Sgammato
> * Put a logo (or message) on blank pages to show that they are not > blank in error. Why on earth would you have blank PDF page? Who's going to take it, print it, and bind it, and then use only the printout? *** I very seldom read any serious documentation online. W

RE: Using Framers to network for job-hunting?

2009-03-20 Thread John Sgammato
IMO it is perfectly appropriate. FrameMaker is often a requirement for a good job, and a job that does not require FrameMaker may be a really bad fit for a writer who has used FrameMaker for a long time. I Replied to All because I think this is a good subject to discuss if anyone feels differen

SalesForce knowledgebase?

2009-03-26 Thread John Sgammato
MySQL database) for access by customers. Our current knowledgebase includes only customized procedures, but it would help Support if all my known-good, reviewed, edited procedures were in there for them to use as-is or as a basis for customization. John Sgammato Principal Technical Writer Imprivata

RE: Batch file for deleting paragraph and character styles

2009-04-11 Thread John Sgammato
Clean Import from ElectroPubs http://www.electropubs.com/ez_cleanimport3.html You clean up one file, and then use this tool to import fparas to all others. It imports only the tags that are in use. john From: framers-boun...@lists.frameusers.com on behalf of F

RE: private message from David F

2009-04-14 Thread John Sgammato
I got one of those too. I wrote to framers-ow...@lists.frameusers.com and got no reply. So I ignored the message. john From: framers-boun...@lists.frameusers.com on behalf of Lebbink, Belinda (RB-NL) Sent: Tue 4/14/2009 3:16 AM To: framers@lists.frameusers.com S

RE: Usage of WebWorks (ePublisher)

2009-04-15 Thread John Sgammato
We abandoned WebWorks in favor of Mif2Go a couple of years ago. Mif2Go can do more things and is much cheaper. It doesn't look as slick and was harder to learn to the 80% mark, but WebWorks always had some bizarre things that I never did get used to. Mif2Go has awesome support, which WebWorks ne

RE: Master page mystery

2009-04-23 Thread John Sgammato
> What is the downside to not worrying about it? What a great question to start every fixit project! ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a

RE: Motivating end users to read the user manual

2009-05-18 Thread John Sgammato
will now continue to read our documentation because he feels he can trust it. John Sgammato Principal Technical Writer Imprivata, Inc -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Sharon Burton Sent: Monday, M

RE: Screen captures and sizing

2009-05-18 Thread John Sgammato
That was posted almost exactly 8 years ago. I wonder if it is still the best practice? -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham Sent: Monday, May 18, 2009 2:08 PM To: Spectrum Writing ; Frame User

RE: Why do British Tech Writers pontificate

2009-08-27 Thread John Sgammato
If the manual is for a British audience, I'd be careful about changing the tone too much - you may offend someone with your abruptness! Fortunately we have some authentic British writers on this list who may be able to say if such language is considered normal for that audience. I'd love to know

RE: FM 9 vs. InDesign

2009-10-22 Thread John Sgammato
One "feature" to remember is the pool of talent available to maintain the docs if you are unable to. I know I (or my intern) can find in my current Rolodex FM users who could take over my docs if I get hit by a bus. At this time I could not do the same for InDesign users, so I would have to build

RE: FM 9 vs. InDesign

2009-10-22 Thread John Sgammato
I'd buy it. I use both, and I know I underutilize INDD. From: knowhow...@gmail.com [mailto:knowhow...@gmail.com] On Behalf Of Peter Gold Sent: Thursday, October 22, 2009 3:48 PM To: John Sgammato Cc: Rick Quatro; framers@lists.frameusers.com Subject: Re: FM

RE: With Apologies to RJ - just can't quite feel the love or embracethis FM9 interface

2009-11-23 Thread John Sgammato
I got stuck with that, too. It had a certain Art Deco geometric charm... At first I did not like the tabs for each file, so I unchecked File>Preferences>Interface>Documents>Open Documents as Tabs Later, I wanted the tabs back, so I checked it again, but it didn't convert the untabbed chapters back

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