[Framers] SOLVED RE: Help: My Book switched from Unstructured to Structured Frame

[Craig, Alison]

Thank you, Thank you, Thank you.

I'm back.

Don't know how I got lost in the first place.

Alison


From: Framers 
[mailto:framers-bounces+acraig=bkultrasound@lists.frameusers.com] On Behalf 
Of Monique Semp
Sent: Monday, February 20, 2017 3:37 PM
To: framers@lists.frameusers.com
Subject: Re: [Framers] Help: My Book switched from Unstructured to Structured 
Frame

>I was just working in my **Unstructured** book and Frame 12 crashed. I
>rebooted then restarted Frame and for some reason I am now in
>**Structured** Frame. I have never worked in Structured Frame so I have no
>idea how to get out of this.

(lmgtfy :-) See this article:
http://www.technicalcommunicationcenter.com/2014/06/18/adobe-framemaker-12-user-interface-options/.

HTH,
-Monique

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RE: : Help Creation Flow and Upgrading from version 7.2 to the

[Craig Ede]

I was remiss in saying that the FM 7.2 upgrade to FM12 was $800. I had 
forgotten that in comparing the prices back when TCS5 was first released that I 
had a FM 10 license that I could  upgrade as well as a FM 7.0 license. 

So the only upgrade path was for FM 7.x was to get TCS 5 for $1200. Worth it, I 
think.

Craig
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Re: : Help Creation Flow and Upgrading from version 7.2 to the

[Robert Lauriston]

In the US, upgrades to FM12 are from 10 or 11 only. Could be different
in other countries.

On Wed, May 13, 2015 at 11:14 PM, Caroline Tabach  wrote:
> As from what I recollect I cannot upgrade FrameMaker itself for so many 
> versions
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RE: Help Creation Flow and Upgrading from version 7.2 to the

[Jeff Coatsworth]

You probably don't get much of a discount with a jump that big, but contact 
Adobe to find out.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Caroline Tabach
Sent: May-14-15 2:14 AM
To: framers@lists.frameusers.com
Subject: : Help Creation Flow and Upgrading from version 7.2 to the

Thanks for the good ideas.
I am sure I need the full version of Acrobat on my system for commenting etc. 
and working in other applications.

However, I wonder how much it will cost in my region.

>From Frame 7.2 you can upgrade to TC5?

As from what I recollect I cannot upgrade FrameMaker itself for so many versions




Message: 7

Date: Tue, 12 May 2015 17:11:09 -0700

From: Robert Lauriston mailto:rob...@lauriston.com>>

To: framers < >

Subject: Re: Help Creation Flow and Upgrading from version 7.2 to the

latest version

Message-ID:


mailto:CAN3Yy4DtAUHDd=Fj3uLEzqNAf0aONSB8ijykxBt17K6czBSd=a...@mail.gmail.com>>

Content-Type: text/plain; charset=UTF-8



There's no upgrade pricing from 7.2 to FrameMaker 12, but there is for TCS 5. 
So the price difference is only $200.


Caroline Tabach
Technical/Marcom Writer
Tel: +972-077-7745-042| carol...@radcom.com<mailto:carol...@radcom.com> | 
www.radcom.com<http://www.radcom.com/>
[RADCOM_Logo_Radically_email]<http://www.radcom.com/>

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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Robert Lauriston]

On Wed, May 13, 2015 at 12:41 AM, Shmuel  wrote:
> FM9 broke some keyboard shortcuts but in FM11 they work again. (I skipped
> over 10, so I don't know about 10.)

Here's my list of bugs from FM10 (I had most of these problems with
FM9 but didn't have to use it enough to bother making a list), have
they all been fixed?

1. Document window size and position are not saved.

2. Docked panels often appear behind the document window, and I have
to resize, minimize, or close the document window to use them. Since
window size and position are not saved, I have to resize them dozens
of times a day.

3. Sometimes I have the opposite problem: the side of a window is
completely blocked by the character or paragraph tag catalog, so I
have to minimize, close, or move the panel before I can resize the
window.

4. When I open a panel, sometimes it appears behind another panel
that's already open, and I have to move one or the other before I can
use it.

5. The first time I press Ctrl-f, I can just type the search string,
but after that the focus within the Find/Change seems to be random, so
I can't.

6. After a book has been open for a while, it no longer responds to
menu commands. I can double-click files to open them or use the
right-click menu, but if I try to select a menu command such as Edit >
Update Book or File > Save As PDF the book window minimizes and is no
longer active. The only workaround I've found is to close and reopen
the book window, which I end up doing dozens of times a day.

7. A separate FrameMaker button appears on the taskbar for each file
that's open.

8. The FrameMaker console window appears behind the application
window. Bringing it to the front is sometimes difficult.

9. When I first start FrameMaker, Ctrl-F6 switches between open
windows. After a while, it stops working. (I can use alt-key menu
navigation.)

10. Alt-key menu letters are not displayed for all menu commands (e.g.
Documents on the Window menu).

11. If I Alt-Tab to FrameMaker from another application, pressing
Alt-Tab again takes me to another FrameMaker document window (if more
than one document is open) instead of back to the other application.
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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Jeff Coatsworth]

I can endorse the stability of FM12 - I was looking for the crash log location 
the other day & realized that I haven't had a crash yet with it (unlike almost 
daily ones with FM11).

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel
Sent: May-13-15 3:41 AM
To: Robert Lauriston; Caroline Tabach; framers@lists.frameusers.com
Subject: Re: Help Creation Flow and Upgrading from version 7.2 to the latest 
version

FM9 broke some keyboard shortcuts but in FM11 they work again. (I 
skipped over 10, so I don't know about 10.) The only thing is that the 
first time after opening FM, when you use certain keyboard shortcuts 
like F9, there is a few second delay. After that it's fine and all of 
them work, F8, F9, etc.

They also have added some nice keyboard shortcuts for repeating the last 
command (previously there was one for repeating character command and 
one for repeating paragraph commands), and adding/removing conditional text.

I've heard 12 is even better than 11 in terms of stability, aside from 
the additions.

--
Shmuel Wolfson
Technical Writer
052-763-7133


On 12-May-15 9:57 PM, Robert Lauriston wrote:
> Fundamentally, unstructured FrameMaker has changed very little. I've
> opened FM6 in recent versions and had zero problems. New features have
> been added but old things all work pretty much the same.
>
> FM8 switched to Unicode. Anything using the old Zapf Dingbats that was
> bundled with FM will need to be redone. Any other symbol or dingbat
> font may need cleanup.
>
> FM9 introduced a new UI layered on the old one (when you drill down,
> you may still see dialogs unchanged from FM5), which broke a lot of
> keyboard shortcuts, many of which they never fixed. If you're used to
> driving everything from the keyboard and never touching the mouse,
> you'll probably hate it and have a bad month or two getting used to
> constantly using the mouse.
>
> FM12 added the core features from RoboHelp (look for "multi-channel
> publishing" in the docs), so you probably won't need to upgrade
> ePublisher or buy RoboHelp.
>
> On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach  wrote:
>> At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 to  
>> create PDF files, and a collections of help files which are mostly html,  
>> with 2 or 3 .chm files
>>
>> The applications mostly run on Internet Explorer (and the .chm files are for 
>> the 2 that are not over IE).
>>
>> I would like to upgrade our applications as they do not really run on my 
>> current operating system and because I want to also produce more modern 
>> output.
>>
>>
>> I need to make PDF, ePub, Responsive html and .chm.
>>
>> What do you all recommend?
>> Is FrameMaker 12 enough to use stand alone?
>>
>> Do I need ePublisher Pro or RoboHelp?
>>
>> How would I go about importing my Frame 7.2 files into Frame 12.
>> Does it support them or would I need to save as MIF and then open the MIF 
>> files.
>> I have quite a lot of user guides.
>>
>>   To what extent will FrameMaker let me change the design?
>>
>> What is the learning curve from 7.2 to 12?
> ___
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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Caroline Tabach]

That's good to know, as it is always difficult to change things like
that, that you have got used to


Caroline Tabach
Technical/Marcom Writer
Tel: +972-077-7745-042| carol...@radcom.com | www.radcom.com



-Original Message-
From: Shmuel [mailto:shmue...@gmail.com] 
Sent: Wednesday, May 13, 2015 10:41
To: Robert Lauriston; Caroline Tabach; framers@lists.frameusers.com
Subject: Re: Help Creation Flow and Upgrading from version 7.2 to the
latest version

FM9 broke some keyboard shortcuts but in FM11 they work again. (I
skipped over 10, so I don't know about 10.) The only thing is that the
first time after opening FM, when you use certain keyboard shortcuts
like F9, there is a few second delay. After that it's fine and all of
them work, F8, F9, etc.

They also have added some nice keyboard shortcuts for repeating the last
command (previously there was one for repeating character command and
one for repeating paragraph commands), and adding/removing conditional
text.

I've heard 12 is even better than 11 in terms of stability, aside from
the additions.

--
Shmuel Wolfson
Technical Writer
052-763-7133


On 12-May-15 9:57 PM, Robert Lauriston wrote:
> Fundamentally, unstructured FrameMaker has changed very little. I've 
> opened FM6 in recent versions and had zero problems. New features have

> been added but old things all work pretty much the same.
>
> FM8 switched to Unicode. Anything using the old Zapf Dingbats that was

> bundled with FM will need to be redone. Any other symbol or dingbat 
> font may need cleanup.
>
> FM9 introduced a new UI layered on the old one (when you drill down, 
> you may still see dialogs unchanged from FM5), which broke a lot of 
> keyboard shortcuts, many of which they never fixed. If you're used to 
> driving everything from the keyboard and never touching the mouse, 
> you'll probably hate it and have a bad month or two getting used to 
> constantly using the mouse.
>
> FM12 added the core features from RoboHelp (look for "multi-channel 
> publishing" in the docs), so you probably won't need to upgrade 
> ePublisher or buy RoboHelp.
>
> On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach 
wrote:
>> At the moment we are using FrameMaker 7.2 and ePublisher Pro version 
>> 9.2 to  create PDF files, and a collections of help files which are 
>> mostly html,  with 2 or 3 .chm files
>>
>> The applications mostly run on Internet Explorer (and the .chm files
are for the 2 that are not over IE).
>>
>> I would like to upgrade our applications as they do not really run on
my current operating system and because I want to also produce more
modern output.
>>
>>
>> I need to make PDF, ePub, Responsive html and .chm.
>>
>> What do you all recommend?
>> Is FrameMaker 12 enough to use stand alone?
>>
>> Do I need ePublisher Pro or RoboHelp?
>>
>> How would I go about importing my Frame 7.2 files into Frame 12.
>> Does it support them or would I need to save as MIF and then open the
MIF files.
>> I have quite a lot of user guides.
>>
>>   To what extent will FrameMaker let me change the design?
>>
>> What is the learning curve from 7.2 to 12?
> ___
>
>
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> om
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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Shmuel]

FM9 broke some keyboard shortcuts but in FM11 they work again. (I 
skipped over 10, so I don't know about 10.) The only thing is that the 
first time after opening FM, when you use certain keyboard shortcuts 
like F9, there is a few second delay. After that it's fine and all of 
them work, F8, F9, etc.


They also have added some nice keyboard shortcuts for repeating the last 
command (previously there was one for repeating character command and 
one for repeating paragraph commands), and adding/removing conditional text.


I've heard 12 is even better than 11 in terms of stability, aside from 
the additions.


--
Shmuel Wolfson
Technical Writer
052-763-7133


On 12-May-15 9:57 PM, Robert Lauriston wrote:

Fundamentally, unstructured FrameMaker has changed very little. I've
opened FM6 in recent versions and had zero problems. New features have
been added but old things all work pretty much the same.

FM8 switched to Unicode. Anything using the old Zapf Dingbats that was
bundled with FM will need to be redone. Any other symbol or dingbat
font may need cleanup.

FM9 introduced a new UI layered on the old one (when you drill down,
you may still see dialogs unchanged from FM5), which broke a lot of
keyboard shortcuts, many of which they never fixed. If you're used to
driving everything from the keyboard and never touching the mouse,
you'll probably hate it and have a bad month or two getting used to
constantly using the mouse.

FM12 added the core features from RoboHelp (look for "multi-channel
publishing" in the docs), so you probably won't need to upgrade
ePublisher or buy RoboHelp.

On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach  wrote:

At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 to  
create PDF files, and a collections of help files which are mostly html,  with 
2 or 3 .chm files

The applications mostly run on Internet Explorer (and the .chm files are for 
the 2 that are not over IE).

I would like to upgrade our applications as they do not really run on my 
current operating system and because I want to also produce more modern output.


I need to make PDF, ePub, Responsive html and .chm.

What do you all recommend?
Is FrameMaker 12 enough to use stand alone?

Do I need ePublisher Pro or RoboHelp?

How would I go about importing my Frame 7.2 files into Frame 12.
Does it support them or would I need to save as MIF and then open the MIF files.
I have quite a lot of user guides.

  To what extent will FrameMaker let me change the design?

What is the learning curve from 7.2 to 12?

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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Robert Lauriston]

There's no upgrade pricing from 7.2 to FrameMaker 12, but there is for
TCS 5. So the price difference is only $200.

On Tue, May 12, 2015 at 4:11 PM, Craig Ede  wrote:
> upgrade to from FM7.x to FM12 $800
> upgrade from FM 7.x to Technical Communications Suite $1200
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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Craig Ede]

upgrade to from FM7.x to FM12 $800upgrade from FM 7.x to Technical 
Communications Suite $1200
For the extra $400 you get full Acrobat XI and not just the headless distiller 
FrameMaker uses when you buy it alone. That's worth $400 to me.Besides that you 
get RoboHelp 11, Captivate 8, and Presenter 10 as well and can play around with 
the Help options offered by RoboHelp.
Opening older FM files does not require MIF save. Just open them and resave. I 
do it all the time with FM5.0 files and up. Copy your older files to new 
directories so that you still have them in case you think something went amiss.
The UNICODE stuff is only a problem when backsaving to versions before 8 or 7.2 
which I don't recommend.
As someone else said, the retooling of ZapfDingbats (in bullets, etc.) and 
Symbol font usage is perhaps the biggest issue. Usually you can pick a glyph 
from you normal font(s) to replace these special use fonts since the modern 
versions of the fonts have many more glyphs. If you have the Symbol font, you 
don't have to  replace Symbols with the "simpler" same font glyph unless you 
want to. 
Good luck,
Craig ___


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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Caroline Tabach]

Thanks.

I do have a few keyboard short cuts that I use a lot, 

I will try to get them to give me another computer so I can download an 
evaluation version to play around with.


Caroline Tabach
Technical/Marcom Writer
Tel: +972-077-7745-042| carol...@radcom.com | www.radcom.com


-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Tuesday, May 12, 2015 21:57
To: Caroline Tabach; framers@lists.frameusers.com
Subject: Re: Help Creation Flow and Upgrading from version 7.2 to the latest 
version

Fundamentally, unstructured FrameMaker has changed very little. I've opened FM6 
in recent versions and had zero problems. New features have been added but old 
things all work pretty much the same.

FM8 switched to Unicode. Anything using the old Zapf Dingbats that was bundled 
with FM will need to be redone. Any other symbol or dingbat font may need 
cleanup.

FM9 introduced a new UI layered on the old one (when you drill down, you may 
still see dialogs unchanged from FM5), which broke a lot of keyboard shortcuts, 
many of which they never fixed. If you're used to driving everything from the 
keyboard and never touching the mouse, you'll probably hate it and have a bad 
month or two getting used to constantly using the mouse.

FM12 added the core features from RoboHelp (look for "multi-channel publishing" 
in the docs), so you probably won't need to upgrade ePublisher or buy RoboHelp.

On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach  wrote:
>
> At the moment we are using FrameMaker 7.2 and ePublisher Pro version 
> 9.2 to  create PDF files, and a collections of help files which are 
> mostly html,  with 2 or 3 .chm files
>
> The applications mostly run on Internet Explorer (and the .chm files are for 
> the 2 that are not over IE).
>
> I would like to upgrade our applications as they do not really run on my 
> current operating system and because I want to also produce more modern 
> output.
>
>
> I need to make PDF, ePub, Responsive html and .chm.
>
> What do you all recommend?
> Is FrameMaker 12 enough to use stand alone?
>
> Do I need ePublisher Pro or RoboHelp?
>
> How would I go about importing my Frame 7.2 files into Frame 12.
> Does it support them or would I need to save as MIF and then open the MIF 
> files.
> I have quite a lot of user guides.
>
>  To what extent will FrameMaker let me change the design?
>
> What is the learning curve from 7.2 to 12?
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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Jeff Coatsworth]

Thanks, couldn't remember when that was ;>)

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: May-12-15 2:59 PM
To: framers@lists.frameusers.com
Subject: Re: Help Creation Flow and Upgrading from version 7.2 to the latest 
version

No, Unicode was FM8.

On Tue, May 12, 2015 at 5:53 AM, Jeff Coatsworth
 wrote:
> ... I think at 7.2 you're over the Unicode barrier already ...
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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Robert Lauriston]

No, Unicode was FM8.

On Tue, May 12, 2015 at 5:53 AM, Jeff Coatsworth
 wrote:
> ... I think at 7.2 you're over the Unicode barrier already ...
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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Robert Lauriston]

Fundamentally, unstructured FrameMaker has changed very little. I've
opened FM6 in recent versions and had zero problems. New features have
been added but old things all work pretty much the same.

FM8 switched to Unicode. Anything using the old Zapf Dingbats that was
bundled with FM will need to be redone. Any other symbol or dingbat
font may need cleanup.

FM9 introduced a new UI layered on the old one (when you drill down,
you may still see dialogs unchanged from FM5), which broke a lot of
keyboard shortcuts, many of which they never fixed. If you're used to
driving everything from the keyboard and never touching the mouse,
you'll probably hate it and have a bad month or two getting used to
constantly using the mouse.

FM12 added the core features from RoboHelp (look for "multi-channel
publishing" in the docs), so you probably won't need to upgrade
ePublisher or buy RoboHelp.

On Tue, May 12, 2015 at 2:53 AM, Caroline Tabach  wrote:
>
> At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 to  
> create PDF files, and a collections of help files which are mostly html,  
> with 2 or 3 .chm files
>
> The applications mostly run on Internet Explorer (and the .chm files are for 
> the 2 that are not over IE).
>
> I would like to upgrade our applications as they do not really run on my 
> current operating system and because I want to also produce more modern 
> output.
>
>
> I need to make PDF, ePub, Responsive html and .chm.
>
> What do you all recommend?
> Is FrameMaker 12 enough to use stand alone?
>
> Do I need ePublisher Pro or RoboHelp?
>
> How would I go about importing my Frame 7.2 files into Frame 12.
> Does it support them or would I need to save as MIF and then open the MIF 
> files.
> I have quite a lot of user guides.
>
>  To what extent will FrameMaker let me change the design?
>
> What is the learning curve from 7.2 to 12?
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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[tom . beiswenger]

That's exactly how I did it (full jump from FM7 to 12). I also took the FM 
essentials course in Lynda.com, which covered all of the new stuff with 
the UI.




Tom Beiswenger
Manager, Technical & Training Documentation, Project Manager - Inspection 
Business
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:   Jeff Coatsworth 
To: "framers@lists.frameusers.com" 
Date:   05/12/2015 09:00 AM
Subject:RE: Help Creation Flow and Upgrading from version 7.2 to 
the latest  version
Sent by:framers-boun...@lists.frameusers.com



You can now create all those from FM12 directly; however, the learning 
curve will be a bit of a shock - the UI changed completely starting in 
FM9. I think at 7.2 you're over the Unicode barrier already so fonts may 
or may not be an issue. Some finer control over the publishing 
(generating) of help outputs can be done using the Tech Comm Suite (which 
includes RH, FM, Acrobat Pro & Captivate), but may not be necessary in 
your case. Personally, I'd download a trial copy of TCS5 and try it out on 
a non-production machine with copies of your FM7.2 content & play around 
with it for the 30 days of the trial.

-Original Message-
From: framers-boun...@lists.frameusers.com [
mailto:framers-boun...@lists.frameusers.com] On Behalf Of Caroline Tabach
Sent: May-12-15 5:53 AM
To: framers@lists.frameusers.com
Subject: Help Creation Flow and Upgrading from version 7.2 to the latest 
version


Hi,


At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 
to  create PDF files, and a collections of help files which are mostly 
html,  with 2 or 3 .chm files

The applications mostly run on Internet Explorer (and the .chm files are 
for the 2 that are not over IE).

I would like to upgrade our applications as they do not really run on my 
current operating system and because I want to also produce more modern 
output.


I need to make PDF, ePub, Responsive html and .chm.

What do you all recommend?
Is FrameMaker 12 enough to use stand alone?

Do I need ePublisher Pro or RoboHelp?

How would I go about importing my Frame 7.2 files into Frame 12.
Does it support them or would I need to save as MIF and then open the MIF 
files.
I have quite a lot of user guides.

 To what extent will FrameMaker let me change the design?

What is the learning curve from 7.2 to 12?

thanks


-- 


-- 
Caroline Tabach
Technical/Marcom Writer
e-mail: carol...@radcom.com
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Re: Help Creation Flow and Upgrading from version 7.2 to the latest version

[tom . beiswenger]

Hi Caroline,

I recently did this same upgrade (going from FM 7 to FM12). The learning 
curve was not bad. Mostly, it's getting used to a totally new (and way 
better, in my opinion) user interface. I recommend taking the FrameMaker 
10 essentials course that is in Lynda.com. Adobe changed the UI at ver. 
10, so virtually everything that is in that class applies to FM12.

File conversion, so far, has been pretty clean. I've had only minor 
problems, I have a set of templates that I use for various parts of our 
manuals (Title pages, TOC, Preface, Chapter files, and Appendices. Each of 
these templates has a number of paragraph and character formats that are 
unique to them. Once I was up to speed on FM12 (about a week, I think), I 
converted the FM7 templates to FM12 (start by opening the files in FM12 
and allowing FM12 to make them FM12 docs). Then, I went through my 
paragraph and character format catalogs and modified the tags, as 
necessary.

>From this point on, when I open a manual that was created in FM7, I first 
open the book file, then open each doc in the book file, save it (as 
FM12), then close it. Then I open my templates and import  the formats 
(usually just paragraph and character) as appropriate. I then save the 
book (as FM12) and I'm ready to work! I have some manuals that are 600+ 
pages and the whole process for them took maybe an hour or less.

Good luck!





Tom Beiswenger
Manager, Technical & Training Documentation, Project Manager - Inspection 
Business
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.com



From:   "Caroline Tabach" 
To: 
Date:   05/12/2015 05:58 AM
Subject:Help Creation Flow and Upgrading from version 7.2 to the 
latest  version
Sent by:framers-boun...@lists.frameusers.com




Hi,


At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 
to  create PDF files, and a collections of help files which are mostly 
html,  with 2 or 3 .chm files

The applications mostly run on Internet Explorer (and the .chm files are 
for the 2 that are not over IE).

I would like to upgrade our applications as they do not really run on my 
current operating system and because I want to also produce more modern 
output.


I need to make PDF, ePub, Responsive html and .chm.

What do you all recommend?
Is FrameMaker 12 enough to use stand alone?

Do I need ePublisher Pro or RoboHelp?

How would I go about importing my Frame 7.2 files into Frame 12.
Does it support them or would I need to save as MIF and then open the MIF 
files.
I have quite a lot of user guides.

 To what extent will FrameMaker let me change the design?

What is the learning curve from 7.2 to 12?

thanks


-- 


-- 
Caroline Tabach
Technical/Marcom Writer
e-mail: carol...@radcom.com
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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Jeff Coatsworth]

You can now create all those from FM12 directly; however, the learning curve 
will be a bit of a shock - the UI changed completely starting in FM9. I think 
at 7.2 you're over the Unicode barrier already so fonts may or may not be an 
issue. Some finer control over the publishing (generating) of help outputs can 
be done using the Tech Comm Suite (which includes RH, FM, Acrobat Pro & 
Captivate), but may not be necessary in your case. Personally, I'd download a 
trial copy of TCS5 and try it out on a non-production machine with copies of 
your FM7.2 content & play around with it for the 30 days of the trial.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Caroline Tabach
Sent: May-12-15 5:53 AM
To: framers@lists.frameusers.com
Subject: Help Creation Flow and Upgrading from version 7.2 to the latest version


Hi,


At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 to  
create PDF files, and a collections of help files which are mostly html,  with 
2 or 3 .chm files

The applications mostly run on Internet Explorer (and the .chm files are for 
the 2 that are not over IE).

I would like to upgrade our applications as they do not really run on my 
current operating system and because I want to also produce more modern output.


I need to make PDF, ePub, Responsive html and .chm.

What do you all recommend?
Is FrameMaker 12 enough to use stand alone?

Do I need ePublisher Pro or RoboHelp?

How would I go about importing my Frame 7.2 files into Frame 12.
Does it support them or would I need to save as MIF and then open the MIF files.
I have quite a lot of user guides.

 To what extent will FrameMaker let me change the design?

What is the learning curve from 7.2 to 12?

thanks


-- 


-- 
Caroline Tabach
Technical/Marcom Writer
e-mail: carol...@radcom.com
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RE: Help Creation Flow and Upgrading from version 7.2 to the latest version

[Keith Soltys]

It's been so long since I have been using Frame 7.2 that it's hard to comment 
about a learning curve. Certainly, some of the basic stuff hasn't changed much 
(sigh) but there have been a lot of interface changes and some usability 
improvements.

I think you will have to convert to MIF. You may want to get a copy of MIF2GO, 
which is now open source and free. That will speed up the process.

I'd stick with WebWorks. It's fast and stable and you're familiar with the 
workflow. You have some template rebuilding to do, but it would be easier than 
trying to learn RoboHelp. (The publishing features in Frame 12 are fairly basic 
and you will need RoboHelp to do any serious customization).

Regards
Keith

--
Keith Soltys
Senior Technical Writer
Architecture
TMX Group
(416) 947-4397
http://www.tmx.com/

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Caroline Tabach
Sent: Tuesday, May 12, 2015 5:53 AM
To: framers@lists.frameusers.com
Subject: Help Creation Flow and Upgrading from version 7.2 to the latest version


Hi,


At the moment we are using FrameMaker 7.2 and ePublisher Pro version 9.2 to  
create PDF files, and a collections of help files which are mostly html,  with 
2 or 3 .chm files

The applications mostly run on Internet Explorer (and the .chm files are for 
the 2 that are not over IE).

I would like to upgrade our applications as they do not really run on my 
current operating system and because I want to also produce more modern output.


I need to make PDF, ePub, Responsive html and .chm.

What do you all recommend?
Is FrameMaker 12 enough to use stand alone?

Do I need ePublisher Pro or RoboHelp?

How would I go about importing my Frame 7.2 files into Frame 12.
Does it support them or would I need to save as MIF and then open the MIF files.
I have quite a lot of user guides.

 To what extent will FrameMaker let me change the design?

What is the learning curve from 7.2 to 12?

thanks


--


--
Caroline Tabach
Technical/Marcom Writer
e-mail: carol...@radcom.com
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solely for the internal use of the intended recipient. If you have received 
this email in error, please notify us immediately by return e-mail or otherwise 
and ensure that it is permanently deleted from your systems, and do not print, 
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AVIS DE CONFIDENTIALITÉ Le présent courriel, y compris tous les documents qu'il 
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RE: HELP

[Craig, Alison]

Do what I do - create a separate Outlook PST file for Frame List mail then 
write a rule that dumps all the posts into that data file.

You only have to look at it when you want to.

Alison

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Linda Garneau
Sent: Friday, April 24, 2015 5:39 AM
To: framers@lists.frameusers.com
Subject: HELP

I don't want to see all the emails from subscribers. I was careful NOT to 
choose this action. And HOW do I get to the actual forum??? No link was 
provided to the forum where I can interact with other users.


Linda Garneau
Technical Publications Manager
1-561-622-4795
linda.garn...@crossmatch.com


This message, including any attachments, may contain confidential, proprietary, 
inside and/or legally privileged information. Any distribution or use of this 
communication by anyone other than the intended recipient(s) is strictly 
prohibited and may be unlawful. If you are not the intended recipient, please 
notify the sender by replying to this message and then permanently delete it 
from your system. You are hereby notified that any dissemination, distribution 
or copying of this communication is strictly prohibited. Cross Match 
Technologies, Inc.(r) , DigitalPersona(r) and the DigitalPersona logos are 
registered trademarks or trademarks of Cross Match Technologies, Inc and 
DigitalPersona, Inc. in the United States and other countries.   
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Re: HELP

[David Spreadbury]

Linda, 
Just go to http://groups.yahoo.com/ and log in. You will see a list of all the 
groups you are a member of using that email address. 

Since frameusers is not a Yahoo group, you shouldgo to 
http://lists.frameusers.com/mailman/listinfo/framers, log in and change your 
mail delivery.
 


 On Friday, April 24, 2015 7:43 AM, Jeff Coatsworth 
 wrote:
   

 #yiv3444060434 #yiv3444060434 -- _filtered #yiv3444060434 
{font-family:Calibri;panose-1:2 15 5 2 2 2 4 3 2 4;} _filtered #yiv3444060434 
{font-family:Tahoma;panose-1:2 11 6 4 3 5 4 4 2 4;}#yiv3444060434 
#yiv3444060434 p.yiv3444060434MsoNormal, #yiv3444060434 
li.yiv3444060434MsoNormal, #yiv3444060434 div.yiv3444060434MsoNormal 
{margin:0cm;margin-bottom:.0001pt;font-size:11.0pt;}#yiv3444060434 a:link, 
#yiv3444060434 span.yiv3444060434MsoHyperlink 
{color:#0563C1;text-decoration:underline;}#yiv3444060434 a:visited, 
#yiv3444060434 span.yiv3444060434MsoHyperlinkFollowed 
{color:#954F72;text-decoration:underline;}#yiv3444060434 
span.yiv3444060434EmailStyle17 {color:windowtext;}#yiv3444060434 
span.yiv3444060434EmailStyle18 {color:#1F497D;}#yiv3444060434 
.yiv3444060434MsoChpDefault {font-size:10.0pt;} _filtered #yiv3444060434 
{margin:72.0pt 72.0pt 72.0pt 72.0pt;}#yiv3444060434 
div.yiv3444060434WordSection1 {}#yiv3444060434 Sorry Linda, there’s no forum on 
this mailing list (AFAIK) – you can get posts sent in digest format (less 
frequent delivery) or in detail. If you’re looking for forums on FM, head on 
over to the Adobe ones.    From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com]On Behalf Of Linda Garneau
Sent: April-24-15 8:39 AM
To: framers@lists.frameusers.com
Subject: HELP    I don’t want to see all the emails from subscribers. I was 
careful NOT to choose this action. And HOW do I get to the actual forum??? No 
link was provided to the forum where I can interact with other users.       
Linda Garneau Technical Publications Manager  1-561-622-4795  
linda.garn...@crossmatch.com    
This message, including any attachments, may contain confidential, proprietary, 
inside and/or legally privileged information. Any distribution or use of this 
communication by anyone other than the intended recipient(s) is strictly 
prohibited and may be unlawful. If you are not the intended recipient, please 
notify the sender by replying to this message and then permanently delete it 
from your system. You are hereby notified that any dissemination, distribution 
or copying of this communication is strictly prohibited. Cross Match 
Technologies, Inc.® , DigitalPersona® and the DigitalPersona logos are 
registered trademarks or trademarks of Cross Match Technologies, Inc and 
DigitalPersona, Inc. in the United States and other countries.   ­­   
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RE: HELP

[Jeff Coatsworth]

Sorry Linda, there's no forum on this mailing list (AFAIK) - you can get posts 
sent in digest format (less frequent delivery) or in detail. If you're looking 
for forums on FM, head on over to the Adobe ones.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Linda Garneau
Sent: April-24-15 8:39 AM
To: framers@lists.frameusers.com
Subject: HELP

I don't want to see all the emails from subscribers. I was careful NOT to 
choose this action. And HOW do I get to the actual forum??? No link was 
provided to the forum where I can interact with other users.


Linda Garneau
Technical Publications Manager
1-561-622-4795
linda.garn...@crossmatch.com


This message, including any attachments, may contain confidential, proprietary, 
inside and/or legally privileged information. Any distribution or use of this 
communication by anyone other than the intended recipient(s) is strictly 
prohibited and may be unlawful. If you are not the intended recipient, please 
notify the sender by replying to this message and then permanently delete it 
from your system. You are hereby notified that any dissemination, distribution 
or copying of this communication is strictly prohibited. Cross Match 
Technologies, Inc.(r) , DigitalPersona(r) and the DigitalPersona logos are 
registered trademarks or trademarks of Cross Match Technologies, Inc and 
DigitalPersona, Inc. in the United States and other countries.   
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Re: Help tips for structured Framemaker?

[Theresa de Valence]

On 8/15/2014 1:21 PM, Scott Turner wrote:

That depends on what DTD or schematic you are using. Since we use
DOCBook, I found that I got the best explanation of element usage
from the ORielly Media publication, DocBook-The definitive Guide.

There are other sources if information out there that are online.



What am I looking for? Not structured Framemaker surely?
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RE: Help tips for structured Framemaker?

[Rick Quatro]

Let me clarify: you are still going to apply formatting in the EDD, but
instead of specifying each property individually, just specify paragraph
formats.

Rick

-Original Message-
From: Theresa de Valence [mailto:t...@bstw.com] 
Sent: Friday, August 15, 2014 2:21 PM
To: Rick Quatro; framers@lists.frameusers.com
Subject: Re: Help tips for structured Framemaker?

On 8/15/2014 1:09 PM, Rick Quatro wrote:
> There should be information in either the Structured Application 
> Developers Guide or the Structured Application Developers Reference. 
> HOWEVER, because you are first starting out, I would shy away from 
> applying formatting via the EDD. Instead, just specify the paragraph 
> format you want for each of your elements. Since you probably already 
> have an unstructured template, this makes it easier to have the new 
> structured template use the formats you are familiar with.


Thanks, Rick. I'm following the "lesson plan" in the Structure Guide, but I
can definitely see my way clear to skipping all the formatting stuff!

Many thanks,
Theresa

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Re: Help tips for structured Framemaker?

[Scott Turner]

That depends on what DTD or schematic you are using. Since we use DOCBook, I 
found that I got the best explanation of element usage from the ORielly Media 
publication, DocBook-The definitive Guide. 

There are other sources if information out there that are online.

> On Aug 15, 2014, at 13:03, Theresa de Valence  wrote:
> 
> Thanks to all for the pointers to building my own EDD using the manual 
> "Developing Structured Applications" (Structure_Dev_Guide.pdf) from Adobe.
> 
> Where can I go and find out more about what the structured 
> elements/attributes mean?
> 
> I've had no success with Adobe.com or the Framemaker 12 help pdf.
> 
> Specifically at the moment, I'm trying to find out how Frame decides when and 
> how to apply "FirstIndentRelative" i.e. relative to what? In following the 
> instructions, it seems to me all I did was input a value for a Paragraph 
> Indent, but I have not told Frame any rules about WHEN to apply this command.
> 
> For those who don't have this exercise fresh in their memory ;-) there has 
> been an Indent (0.3") added in all contexts to the Section element. The Title 
> element has a (-0.3") FirstIndentRelative.
> 
> Is there some place where exists a list of elements & attributes which 
> discusses what each means?
> 
> Thanks,
> Theresa
> 
> ___
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Re: Help tips for structured Framemaker?

[Theresa de Valence]

On 8/15/2014 1:09 PM, Rick Quatro wrote:

There should be information in either the Structured Application Developers
Guide or the Structured Application Developers Reference. HOWEVER, because
you are first starting out, I would shy away from applying formatting via
the EDD. Instead, just specify the paragraph format you want for each of
your elements. Since you probably already have an unstructured template,
this makes it easier to have the new structured template use the formats you
are familiar with.



Thanks, Rick. I'm following the "lesson plan" in the Structure Guide, 
but I can definitely see my way clear to skipping all the formatting stuff!


Many thanks,
Theresa

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RE: Help tips for structured Framemaker?

[Rick Quatro]

Hi Theresa,

There should be information in either the Structured Application Developers
Guide or the Structured Application Developers Reference. HOWEVER, because
you are first starting out, I would shy away from applying formatting via
the EDD. Instead, just specify the paragraph format you want for each of
your elements. Since you probably already have an unstructured template,
this makes it easier to have the new structured template use the formats you
are familiar with.

Rick

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Theresa de
Valence
Sent: Friday, August 15, 2014 2:03 PM
To: framers@lists.frameusers.com
Subject: Help tips for structured Framemaker?

Thanks to all for the pointers to building my own EDD using the manual
"Developing Structured Applications" (Structure_Dev_Guide.pdf) from Adobe.

Where can I go and find out more about what the structured
elements/attributes mean?

I've had no success with Adobe.com or the Framemaker 12 help pdf.

Specifically at the moment, I'm trying to find out how Frame decides when
and how to apply "FirstIndentRelative" i.e. relative to what? In following
the instructions, it seems to me all I did was input a value for a Paragraph
Indent, but I have not told Frame any rules about WHEN to apply this
command.

For those who don't have this exercise fresh in their memory ;-) there has
been an Indent (0.3") added in all contexts to the Section element. 
The Title element has a (-0.3") FirstIndentRelative.

Is there some place where exists a list of elements & attributes which
discusses what each means?

Thanks,
Theresa

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RE: Help with re-install on new laptop

[Keith Soltys]

You might want to look at this page:

http://blogs.adobe.com/techcomm/2013/01/update-on-the-issue-of-framemaker-10-not-launching.html

BTW, Adobe patches are usually intended to be applied in order. You might need 
to run the 10.0.2 patch before the license updater.

Regards
Keith

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker
Sent: Tuesday, July 29, 2014 1:35 PM
To: framers@lists.frameusers.com
Subject: Re: Help with re-install on new laptop

For future reference:  The fix from the Adobe KB (TCS3Update.zip) didn't work, 
but my IT guy found another one somewhere titled "FM10_license_updater.exe" 
that did work.  So that problem is fixed. Now I can open FM 10, but when I do 
Help>Updates and try to download the FM 10.0.2 update, it errors out every 
time.  This has not been a fun week so far!

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RE: Help with re-install on new laptop

[Jeff Coatsworth]

Did you try downloading the update via the webpage instead of relying on the 
Adobe Updater?

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker
Sent: July-29-14 1:35 PM
To: framers@lists.frameusers.com
Subject: Re: Help with re-install on new laptop

For future reference:  The fix from the Adobe KB (TCS3Update.zip) didn't work, 
but my IT guy found another one somewhere titled "FM10_license_updater.exe" 
that did work.  So that problem is fixed. Now I can open FM 10, but when I do 
Help>Updates and try to download the FM 10.0.2 update, it errors out every 
time.  This has not been a fun week so far!

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Re: Help with re-install on new laptop

[Jenny Hecker]

For future reference:  The fix from the Adobe KB (TCS3Update.zip) didn't work, 
but my IT guy found another one somewhere titled "FM10_license_updater.exe" 
that did work.  So that problem is fixed. Now I can open FM 10, but when I do 
Help>Updates and try to download the FM 10.0.2 update, it errors out every 
time.  This has not been a fun week so far!

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RE: Help with re-install on new laptop

[Jenny Hecker]

Yes, that's the patch I'm trying to run when I get the error message Error 
loading Updater workflow.

From: Alan Houser [mailto:a...@groupwellesley.com]
Sent: Monday, July 28, 2014 1:27 PM
To: Jenny Hecker; framers@lists.frameusers.com
Subject: Re: Help with re-install on new laptop

FrameMaker 10 failed globally on January 1, 2013, apparently due to a time bomb 
inadvertently left in the source code.

To their credit, Adobe quickly released a patch. Unfortunately, the early point 
of failure and cryptic error message provide no clue about the root cause, nor 
directions to take corrective action.

Have you tried these steps? --
http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 7/28/14, 1:13 PM, Jenny Hecker wrote:

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. 
Our IT group installed TCS, then I installed Mif2Go according to its 
directions. Then I tried to open FrameMaker for the first time.  I got the 
"Licensing has expired" message.  I ran the TCS3 update patch. I see this:  
"Error loading Updater workflow."  Can anyone shed light on this?  I tried for 
almost an hour to ask the question on the Adobe forums, but it keeps kicking me 
out before I finish typing the question.  I am frustrated



Thanks,

Jenny Hecker

Infor





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Re: Help with re-install on new laptop

[Writer]

If it's FM 10, check out this Adobe error report:

http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html


Nadine


>
> From: Jenny Hecker 
>To: "framers@lists.frameusers.com"  
>Sent: Monday, July 28, 2014 1:13:36 PM
>Subject: Help with re-install on new laptop
> 
>
>Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. 
>Our IT group installed TCS, then I installed Mif2Go according to its 
>directions. Then I tried to open FrameMaker for the first time.  I got the 
>"Licensing has expired" message.  I ran the TCS3 update patch. I see this:  
>"Error loading Updater workflow."  Can anyone shed light on this?  I tried for 
>almost an hour to ask the question on the Adobe forums, but it keeps kicking 
>me out before I finish typing the question.  I am frustrated
>
>Thanks,
>Jenny Hecker
>Infor
>
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RE: Help with re-install on new laptop

[Jeff Coatsworth]

Contact Adobe Support - install issues are a freebie call

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker
Sent: July-28-14 1:14 PM
To: framers@lists.frameusers.com
Subject: Help with re-install on new laptop

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. 
Our IT group installed TCS, then I installed Mif2Go according to its 
directions. Then I tried to open FrameMaker for the first time.  I got the 
"Licensing has expired" message.  I ran the TCS3 update patch. I see this:  
"Error loading Updater workflow."  Can anyone shed light on this?  I tried for 
almost an hour to ask the question on the Adobe forums, but it keeps kicking me 
out before I finish typing the question.  I am frustrated

Thanks,
Jenny Hecker
Infor

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Re: Help with re-install on new laptop

[Alan Houser]

FrameMaker 10 failed globally on January 1, 2013, apparently due to a 
time bomb inadvertently left in the source code.


To their credit, Adobe quickly released a patch. Unfortunately, the 
early point of failure and cryptic error message provide no clue about 
the root cause, nor directions to take corrective action.


Have you tried these steps? --
http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532


On 7/28/14, 1:13 PM, Jenny Hecker wrote:

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group 
installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker 
for the first time.  I got the "Licensing has expired" message.  I ran the TCS3 update 
patch. I see this:  "Error loading Updater workflow."  Can anyone shed light on this?  I 
tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out 
before I finish typing the question.  I am frustrated

Thanks,
Jenny Hecker
Infor




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RE: Help? Disappearing Conditional Tag in FrameMaker 9 book & file

[Judy Chen]

I selected all the files within the book before trying to turn on the
specific conditional tag, but also tried with individual files. In both
instances, the specific conditional tag remained unavailable to turn on
(either in the book or for most of the files within that book).  

However, the matter is resolved per my other email... I imported the
conditional tag settings from one of the "correctly behaving" files
within the book to all the other files in the book, and that seems to
have solved that problem!  

Thanks.

Judy Chen
949-453-7184


-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On
Behalf Of Robert Lauriston
Sent: Friday, January 25, 2013 8:40 AM
To: Judy Chen; framers@lists.frameusers.com
Subject: Re: Help? Disappearing Conditional Tag in FrameMaker 9 book &
file

Are you selecting all the documents in the book before using Show/Hide
Conditional Text?

On Thu, Jan 24, 2013 at 4:06 PM, Judy Chen 
wrote:
> If someone could please help me, I'm having trouble turning on one 
> specific conditional tag within my Frame 9 book and files.  The 
> properly conditionalized text does exist in the file (exists in all 
> the files within this book), but for some reason, the tag is not 
> showing up in my "Show/Hide Conditional Text" work window so I cannot 
> apply it/turn it on.  I have worked successfully with conditionalized 
> text in several books and files and this is the first time this has
happened.  Help?
 
**
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RE: Help? Disappearing Conditional Tag in FrameMaker 9 book & file

[Judy Chen]

All of the files within the book already had the conditions and
conditionalized text but most of the files did not recognize the
presence of a particular condition I needed to turn on.  What I did was
import the conditional tag settings from one of the "correctly behaving"
files within the book to all the other files in the book, and that seems
to have solved that problem!  

 

Thanks.

 

Judy Chen

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Harro de Jong
Sent: Friday, January 25, 2013 3:54 AM
To: framers@lists.frameusers.com
Subject: RE: Help? Disappearing Conditional Tag in FrameMaker 9 book &
file

 

IIRC Frame uses the conditions from the first file in the book to create
that dialog. Can you import the conditions from your chapter to the
first file in the book? 

 


Harro de Jong

Triview

 

From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Judy Chen
Sent: vrijdag 25 januari 2013 1:07
To: framers@lists.frameusers.com
Subject: Help? Disappearing Conditional Tag in FrameMaker 9 book & file

 

Hello,

 

If someone could please help me, I'm having trouble turning on one
specific conditional tag within my Frame 9 book and files.  The properly
conditionalized text does exist in the file (exists in all the files
within this book), but for some reason, the tag is not showing up in my
"Show/Hide Conditional Text" work window so I cannot apply it/turn it
on.  I have worked successfully with conditionalized text in several
books and files and this is the first time this has happened.  Help?

 

Thanks.

 

Judy Chen

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Re: Help: Visited Links Are Multi-Colored

[Robert Lauriston]

Take the a:link and a:visited lines out of your CSS. Seems like
RoboHelp doesn't support that.

On Fri, Jan 25, 2013 at 10:49 AM, Keith Hansen
 wrote:
> I understand!
> ;-)
>
> Actually, the links can be any colors... The basic problem is still the same, 
> regardless of which color I use for visited & which I use for unvisited!
>
> Keith
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RE: Help: Visited Links Are Multi-Colored

[Keith Hansen]

I understand!
;-)

Actually, the links can be any colors... The basic problem is still the same, 
regardless of which color I use for visited & which I use for unvisited!

Keith

-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com]
Sent: Friday, January 25, 2013 1:43 PM
To: Keith Hansen; framers@lists.frameusers.com
Subject: RE: Help: Visited Links Are Multi-Colored

Keith Hansen wrote:

> I'm using a CSS with my RoboHelp project. When users click on
> hyperlinks in WebHelp, I want unvisited (unclicked) links to be one
> color (green) and visited (clicked) links to be another color (purple).

I feel ethically obligated not to help someone create green and purple 
hyperlinks.

;-)

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--









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Re: Help: Visited Links Are Multi-Colored

[Robert Lauriston]

Some other CSS setting is higher priority.

Personally I think it's a bad idea to mess with the defaults for link
colors, so I'd fix it by deleting those from the stylesheet.

On Fri, Jan 25, 2013 at 7:26 AM, Keith Hansen
 wrote:
> Hello,
>
> I'm using FrameMaker 11 and RoboHelp 10 in Technical Communication Suite 4. 
> My RoboHelp project is linked to my FrameMaker book.
>
> I'm using a CSS with my RoboHelp project. When users click on hyperlinks in 
> WebHelp, I want unvisited (unclicked) links to be one color (green) and 
> visited (clicked) links to be another color (purple). I have the following in 
> my CSS:
>
> a:link {color:#006600;} /* unvisited link */
> a:visited {color:#4C00BC;}  /* visited link */
>
> Most of the visited links in RoboHelp do turn to purple, but not all. Some 
> visited links are partially purple (the underline for the link turns to 
> purple), but the text stays green.
>
> Any ideas why this happens? Or how to fix it? Thanks in advance for any ideas.
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RE: Help: Visited Links Are Multi-Colored

[Combs, Richard]

Keith Hansen wrote:
 
> I'm using a CSS with my RoboHelp project. When users click on hyperlinks in
> WebHelp, I want unvisited (unclicked) links to be one color (green) and
> visited (clicked) links to be another color (purple). 

I feel ethically obligated not to help someone create green and purple 
hyperlinks. 

;-)

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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Re: Help? Disappearing Conditional Tag in FrameMaker 9 book & file

[Robert Lauriston]

Are you selecting all the documents in the book before using Show/Hide
Conditional Text?

On Thu, Jan 24, 2013 at 4:06 PM, Judy Chen  wrote:
> If someone could please help me, I’m having trouble turning on one specific
> conditional tag within my Frame 9 book and files.  The properly
> conditionalized text does exist in the file (exists in all the files within
> this book), but for some reason, the tag is not showing up in my “Show/Hide
> Conditional Text” work window so I cannot apply it/turn it on.  I have
> worked successfully with conditionalized text in several books and files and
> this is the first time this has happened.  Help?
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RE: Help? Disappearing Conditional Tag in FrameMaker 9 book & file

[Harro de Jong]

IIRC Frame uses the conditions from the first file in the book to create that 
dialog. Can you import the conditions from your chapter to the first file in 
the book?


Harro de Jong
Triview

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Judy Chen
Sent: vrijdag 25 januari 2013 1:07
To: framers@lists.frameusers.com
Subject: Help? Disappearing Conditional Tag in FrameMaker 9 book & file

Hello,

If someone could please help me, I'm having trouble turning on one specific 
conditional tag within my Frame 9 book and files.  The properly conditionalized 
text does exist in the file (exists in all the files within this book), but for 
some reason, the tag is not showing up in my "Show/Hide Conditional Text" work 
window so I cannot apply it/turn it on.  I have worked successfully with 
conditionalized text in several books and files and this is the first time this 
has happened.  Help?

Thanks.

Judy Chen

**
This e-mail is the property of Lantronix. It is intended only for the person or 
entity to which it is addressed and may contain information that is privileged, 
confidential, or otherwise protected from disclosure. Distribution or copying 
of this e-mail, or the information contained herein, to anyone other than the 
intended recipient is prohibited.
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Re: Help with unicode and question marks (1 pdf)

[Robert Lauriston]

I already have utilities that let me page through 250 fonts to find a
particular character. Search would save a lot of time.

On Wed, Sep 19, 2012 at 11:41 PM, Klaus Daube  wrote:
> On 19 Sep 2012 at 12:03, Robert Lauriston wrote:
>
>> Does that (BabelMap) let you search all fonts for a particular character?
>
> You can find the grlyph with "Composite
> font" ON, then switch to "Single font" and select a font from the list to 
> check whether this font
> shows the glyph and then select the next promising font... See the PDF with 
> the respective screen
> shots.
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Re: Help with unicode and question marks

[Robert Lauriston]

Does that let you search all fonts for a particular character?

On Wed, Sep 19, 2012 at 11:23 AM, Klaus Daube  wrote:

> I use BabelMap where I can switch between Combined Font and Single
> Font.
>
> The required symbol (U+2611 BALLOT BOX WITH CHECK) can be found - for
> example - in Segoe UI Symbol.
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RE: Help with unicode and question marks

[Dov Isaacs]

None of the Adobe fonts posted on fontzone.net or cufonfonts.com are legal! 
These web sites do not have licenses for the fonts and/or permission to post 
them for download.

Thanks for the pointers which I will forward to Adobe Legal for follow-up!

- Dov

[cid:image001.png@01CD9722.1A68A400]

Dov Isaacs
Principal Scientist
Adobe Systems Incorporated

+1 408.536.2896 (tel)
+1 408.242.5161 (cell)
isa...@adobe.com

345 Park Avenue
San Jose, CA  95110-2704 USA
http://www.adobe.com







Feel free to print this e-mail
if your needs dictate hard copy.
There is no need to feel guilty about printing!
Paper is renewable and recyclable.


From: Stuart Rogers [mailto:srog...@phoenix-geophysics.com]
Sent: Thursday, September 20, 2012 7:35 AM
To: Dov Isaacs
Cc: framers@lists.frameusers.com
Subject: Re: Help with unicode and question marks


On 19/09/2012 7:02 PM, Dov Isaacs wrote:

> For the record, there is *no//*/legally available,/**/non-Adobe /version

> of Myriad Pro.

>

>  - Dov





Thanks for clarifying, Dov.  During my searches for an answer to the

missing glyph that Windows was lying to me about, I came across sites

such as Fontzone.net and cufonfonts.com that offer free versions of the

font, and such as linotype that offer Myriad Pro but hide the fact that

it's Adobe's in a nearly invisible line of grey type at the bottom of

the page.



I paid Adobe for my version, so I know for sure that's the one I'm using!



Best regards,



--

Stuart Rogers

Technical Communicator

Phoenix Geophysics Limited

3781 Victoria Park Avenue, Unit 3

Toronto, ON, Canada  M1W 3K5

+1 (416) 491-7340 x 325



http://www.phoenix-geophysics.com
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Re: Help with unicode and question marks

[Stuart Rogers]

On 18/09/2012 11:14 AM, O'Laoghaire Micheal wrote:

On the bright side ...
I have had good experiences with Frame Online Chat



Lucky you!  I gave it a try.  "Sidharth" didn't know the answer, but 
took my phone number and assured me that the Framemaker expert was on 
his way to the office and would phone me upon arrival.  Shortly 
afterward, I got an e-mail from Sidharth, saying:  "I am glad that I 
have been able to resolve this issue for you and I have closed the case 
with your consent."


And no, nobody phoned... 

Best regards,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Help with unicode and question marks

[Stuart Rogers]

On 19/09/2012 7:02 PM, Dov Isaacs wrote:

For the record, there is *no//*/legally available,/**/non-Adobe /version
of Myriad Pro.

 - Dov



Thanks for clarifying, Dov.  During my searches for an answer to the 
missing glyph that Windows was lying to me about, I came across sites 
such as Fontzone.net and cufonfonts.com that offer free versions of the 
font, and such as linotype that offer Myriad Pro but hide the fact that 
it's Adobe's in a nearly invisible line of grey type at the bottom of 
the page.


I paid Adobe for my version, so I know for sure that's the one I'm using!

Best regards,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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RE: Help with unicode and question marks

[Dov Isaacs]

For the record, there is no legally available, non-Adobe version of Myriad Pro.

- Dov

[cid:image001.png@01CD9680.317BF540]

Dov Isaacs
Principal Scientist
Adobe Systems Incorporated

+1 408.536.2896 (tel)
+1 408.242.5161 (cell)
isa...@adobe.com

345 Park Avenue
San Jose, CA  95110-2704 USA
http://www.adobe.com







Feel free to print this e-mail
if your needs dictate hard copy.
There is no need to feel guilty about printing!
Paper is renewable and recyclable.



From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart Rogers
Sent: Wednesday, September 19, 2012 7:04 AM
To: framers@lists.frameusers.com
Subject: Re: Help with unicode and question marks


On 18/09/2012 7:14 PM, Wei JIANG [PT-CN] wrote:

> So, that means that that check glyph IS missing from that font, right?

>

> Wei

>

> On 9/19/2012 3:31 AM, Stuart Rogers wrote:



>>

>> I just checked:  When I type Alt+10003, Word inserts the character

>> using MS Gothic, overriding the paragraph style (font: Calibri) with

>> no warning or indication.





That's correct, Wei, in Calibri and in Myriad Pro (the version sold by

Adobe at least), the checkmark glyph at U+2713 does not exist.





--

Stuart Rogers
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Re: Help with unicode and question marks

[Klaus Daube]

Christoph Korsmeier wrote


> the Windows 7 character map is misleading as it seems to display
> replacement glyphs from other fonts, where the font you have selected has
> them missing.


Yes this is a typical MS super-intelligent program pretending to know what I want...
Hence I use BabelMap 
where I can switch between Combined Font and Single Font.


> Myriad (being a proper unicode font) simply doesn't have that checkmark
> glyph. You might want to try other fonts from your system, since if
> your charmap displays it, it should definitely be somewhere. 


The required symbol (U+2611 BALLOT BOX WITH CHECK) can be found - for example - in Segoe UI Symbol.


HTH
Klaus Daube


~
Docu + Design Daube; Schäracher 11; CH-8053 Zürich
Technical documentation & consultancy; On-line and paper
F: +41-44-422 86 25  E: d...@daube.ch  W: www.daube.ch


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Re: Help with unicode and question marks

[Stuart Rogers]

On 18/09/2012 7:14 PM, Wei JIANG [PT-CN] wrote:

So, that means that that check glyph IS missing from that font, right?

Wei

On 9/19/2012 3:31 AM, Stuart Rogers wrote:




I just checked:  When I type Alt+10003, Word inserts the character
using MS Gothic, overriding the paragraph style (font: Calibri) with
no warning or indication.



That's correct, Wei, in Calibri and in Myriad Pro (the version sold by 
Adobe at least), the checkmark glyph at U+2713 does not exist.



--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Help with unicode and question marks

[Wei JIANG [PT-CN]]

So, that means that that check glyph IS missing from that font, right?

Wei

On 9/19/2012 3:31 AM, Stuart Rogers wrote:

On 18/09/2012 2:06 PM, Craig Ede wrote:
So does that mean that Word is inserting it as an Arial Unicode 
character

when it is pasted there?



I just checked:  When I type Alt+10003, Word inserts the character 
using MS Gothic, overriding the paragraph style (font: Calibri) with 
no warning or indication.





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RE: Help with unicode and question marks

[Christine Snow]

Myriad Pro font does not contain the checkmark glyph. Viewing the entire glyph 
set can be done here:

http://www.fontshop.com/fonts/singles/linotype/myriad_pro_regular/?&fg=00&bg=ff&sample_size=36&sample_text=&ft=liga&acs_pt=32

Instead of Window's character map utility, might consider BabelPad for 
viewing/searching glyphs and fonts as it offers more features/friendlier too. 
When viewing Myriad Pro, it does not show support for the checkmark glyph that 
Windows does. Another method is viewing the Glyphs palette in InDesign.

It would be interesting to know why Window's character map indicates 
otherwise...

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: Tuesday, September 18, 2012 1:30 PM
To: framers@lists.frameusers.com
Subject: Re: Help with unicode and question marks

"Myriad (being a proper unicode font) simply doesn't have that checkmark glyph."

The Unicode character is 2610. Whether Myriad Pro really contains that 
character or not is an open question.

"Windows 7 character map is misleading as it seems to display replacement 
glyphs from other fonts"

Windows 7's Character Map doesn't always fill in missing characters from other 
fonts, there are lots of OpenType fonts where it shows
U+2610 as missing, e.g. Verdana.
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Re: Help with unicode and question marks

[Robert Lauriston]

On my PC, when I paste Myriad Pro U+2610 into Word 2010, Word changes
the font to MS Gothic.

On Tue, Sep 18, 2012 at 11:06 AM, Craig Ede  wrote:
> So does that mean that Word is inserting it as an Arial Unicode character
> when it is pasted there?
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RESOLVED: Re: Help with unicode and question marks

[Stuart Rogers]

On 18/09/2012 3:02 PM, Robert Lauriston wrote:
> Apparently neither FrameMaker's nor Windows' character map utility is
> reliable. I checked the Myriad Pro Regular character set with Typograf
> and U+2610 is not there. Adobe's Glyph Complement agrees:
>
> http://store1.adobe.com/type/browser/pdfs/MYRP/MyriadPro-Regular.pdf
> ___

It's actually U+2713, a checkmark, that I was after, but the situation 
is the same with U+2610, a check box.

s.


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

RESOLVED: Re: Help with unicode and question marks

[Stuart Rogers]

On 17/09/2012 8:01 PM, Wei JIANG [PT-CN] wrote:
> Hello Alison and Stuart,
>
> Myriad Pro IS a Unicode font. The thing is, that specific character, and
> many other characters in the same group, are not included in this font.
> You can verify this in Character Map.
>
> So, Unicode is a way to encode the characters in a font, but that font
> may not include all characters. Even if in the so-called "catch-all" font
> Arial Unicode MS, some characters are missing!
>
> Kindest,
> Wei Jiang
> English<>Chinese Translator and Multilingual DTPer based in Beijing, China

Thanks Wei Jiang,

But Christoph Korsmeier has the right answer.  In Windows 7, I can 
"verify" in Character Map that Myriad Pro definitely has the glyph; it 
appears in a group of glyphs that is also peppered with boxed-X's 
indicating missing glyphs, leading one with "certainty" to the 
conclusion that Myriad Pro includes the checkmark.  It's a lie.

In Windows XP, the Character Map shows the truth: the entire part of the 
unicode range that Win7 claims to include that glyph (and a whole bunch 
of other dingbat-style glyphs) is nothing but boxed-X's.  Evidently Win7 
and Microsoft products like Word do a behind-the-scenes font 
substitution, which FM does not recognize.  (According to forums, 
neither does Photoshop, so perhaps it's Adobe-wide.)

I know how to work around this issue, but I've wasted a lot of time 
uncovering Microsoft's malfeasance; I'm extremely annoyed!

Thanks to all,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com

Re: RESOLVED: Re: Help with unicode and question marks

[Stuart Rogers]

On 18/09/2012 3:02 PM, Robert Lauriston wrote:

Apparently neither FrameMaker's nor Windows' character map utility is
reliable. I checked the Myriad Pro Regular character set with Typograf
and U+2610 is not there. Adobe's Glyph Complement agrees:

http://store1.adobe.com/type/browser/pdfs/MYRP/MyriadPro-Regular.pdf
___


It's actually U+2713, a checkmark, that I was after, but the situation 
is the same with U+2610, a check box.


s.


--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Help with unicode and question marks

[Stuart Rogers]

On 18/09/2012 2:06 PM, Craig Ede wrote:

So does that mean that Word is inserting it as an Arial Unicode character
when it is pasted there?



I just checked:  When I type Alt+10003, Word inserts the character using 
MS Gothic, overriding the paragraph style (font: Calibri) with no 
warning or indication.



--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: RESOLVED: Re: Help with unicode and question marks

[Robert Lauriston]

Apparently neither FrameMaker's nor Windows' character map utility is
reliable. I checked the Myriad Pro Regular character set with Typograf
and U+2610 is not there. Adobe's Glyph Complement agrees:

http://store1.adobe.com/type/browser/pdfs/MYRP/MyriadPro-Regular.pdf
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Re: Help with unicode and question marks

[Robert Lauriston]

"Myriad (being a proper unicode font) simply doesn't have that checkmark glyph."

The Unicode character is 2610. Whether Myriad Pro really contains that
character or not is an open question.

"Windows 7 character map is misleading as it seems to display
replacement glyphs from other fonts"

Windows 7's Character Map doesn't always fill in missing characters
from other fonts, there are lots of OpenType fonts where it shows
U+2610 as missing, e.g. Verdana.
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RE: Help with unicode and question marks

[Craig Ede]

So does that mean that Word is inserting it as an Arial Unicode character
when it is pasted there?

Craig Ede

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Wei JIANG [PT-CN]
Sent: Monday, September 17, 2012 7:01 PM
To: Framers@lists.frameusers.com
Subject: Re: Help with unicode and question marks

Hello Alison and Stuart,

Myriad Pro IS a Unicode font. The thing is, that specific character, and
many other characters in the same group, are not included in this font.
You can verify this in Character Map.

So, Unicode is a way to encode the characters in a font, but that font may
not include all characters. Even if in the so-called "catch-all" font Arial
Unicode MS, some characters are missing!

Kindest,
Wei Jiang
English<>Chinese Translator and Multilingual DTPer based in Beijing, China



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RESOLVED: Re: Help with unicode and question marks

[Robert Lauriston]

Apparently neither FrameMaker's nor Windows' character map utility is
reliable. I checked the Myriad Pro Regular character set with Typograf
and U+2610 is not there. Adobe's Glyph Complement agrees:

http://store1.adobe.com/type/browser/pdfs/MYRP/MyriadPro-Regular.pdf

RESOLVED: Re: Help with unicode and question marks

[Stuart Rogers]

On 17/09/2012 8:01 PM, Wei JIANG [PT-CN] wrote:

Hello Alison and Stuart,

Myriad Pro IS a Unicode font. The thing is, that specific character, and
many other characters in the same group, are not included in this font.
You can verify this in Character Map.

So, Unicode is a way to encode the characters in a font, but that font
may not include all characters. Even if in the so-called "catch-all" font
Arial Unicode MS, some characters are missing!

Kindest,
Wei Jiang
English<>Chinese Translator and Multilingual DTPer based in Beijing, China


Thanks Wei Jiang,

But Christoph Korsmeier has the right answer.  In Windows 7, I can 
"verify" in Character Map that Myriad Pro definitely has the glyph; it 
appears in a group of glyphs that is also peppered with boxed-X's 
indicating missing glyphs, leading one with "certainty" to the 
conclusion that Myriad Pro includes the checkmark.  It's a lie.


In Windows XP, the Character Map shows the truth: the entire part of the 
unicode range that Win7 claims to include that glyph (and a whole bunch 
of other dingbat-style glyphs) is nothing but boxed-X's.  Evidently Win7 
and Microsoft products like Word do a behind-the-scenes font 
substitution, which FM does not recognize.  (According to forums, 
neither does Photoshop, so perhaps it's Adobe-wide.)


I know how to work around this issue, but I've wasted a lot of time 
uncovering Microsoft's malfeasance; I'm extremely annoyed!


Thanks to all,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Help with unicode and question marks

[Christoph Korsmeier]

Hi Stuart,

the Windows 7 character map is misleading as it seems to display replacement 
glyphs from other fonts, where the font you have selected has them missing.
We just switched from Windows XP a week ago, and now I'm annoyed I can't view 
what's actually inside a font anymore.

Myriad (being a proper unicode font) simply doesn't have that checkmark glyph. 
You might want to try other fonts from your system, since if your charmap 
displays it, it should definitely be somewhere.

i. A. Christoph Korsmeier

Tel.-Durchwahl: 022 41 - 942 43 - 12
E-Mail: christoph.korsme...@werktext.eu
 

werkText
Technik und Kommunikation

Industriestraße 39–41
53721 Siegburg
Tel.: 022 41 - 942 43 - 0
Fax: 022 41 - 942 43 - 29
www.werktext.eu


 Original Message processed by David.fx12  
Help with unicode and question marks (17-Sep-2012 23:33)
From:   Stuart Rogers
To:Framers@lists.frameusers.com


FM 10.0.2.419, Win7pro 64-bit

I am trying to enter a checkmark glyph in a .fm document. The paragraph 
is formatted to use Myriad Pro, which is a unicode font. No matter how 
I try to insert the glyph (Hex Input, Character Palette, copy and paste 
special as unicode from Word), FM displays only a question mark.

The character appears in the character palette (with Myriad Pro chosen 
as the font) at position x2713 or decimal 10003. Typing Alt+10003 works 
in Word (with Myriad Pro chosen), but doing so fails in FM. The Hex 
Input tool correctly displays the character in its ugly little black 
box; the Character Palette correctly displays the character in its 
really ugly black box. But all I get is question marks in my document.

What am I missing?

thanks,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Help with unicode and question marks

[Wei JIANG [PT-CN]]

Hello Alison and Stuart,

Myriad Pro IS a Unicode font. The thing is, that specific character, and
many other characters in the same group, are not included in this font.
You can verify this in Character Map.

So, Unicode is a way to encode the characters in a font, but that font
may not include all characters. Even if in the so-called "catch-all" font
Arial Unicode MS, some characters are missing!

Kindest,
Wei Jiang
English<>Chinese Translator and Multilingual DTPer based in Beijing, China


On 9/18/2012 6:24 AM, Alison Craig wrote:

Stuart:

I noodled around a bit on the net and Myriad Pro doesn't actually seem to be a 
Unicode font. So then I went to Wikipedia 
(http://en.wikipedia.org/wiki/Unicode_fonts#List_of_Unicode_fonts). Myriad Pro 
is not included on their list of Unicode fonts. That isn't necessarily 
definitive, but it certainly meshes with the behavior you're seeing.

I also tried to add a checkmark to one of my own documents that uses Myriad Pro and I got 
precisely the behavior you described. So I'm thinking you need to use another font, at 
least for special characters (who knew a checkmark was "special"?)

Alison


Alison Craig
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart Rogers
Sent: Monday, September 17, 2012 2:32 PM
To: Framers@lists.frameusers.com
Subject: Help with unicode and question marks

FM 10.0.2.419, Win7pro 64-bit

I am trying to enter a checkmark glyph in a .fm document.  The paragraph is 
formatted to use Myriad Pro, which is a unicode font.  No matter how I try to 
insert the glyph (Hex Input, Character Palette, copy and paste special as 
unicode from Word), FM displays only a question mark.

The character appears in the character palette (with Myriad Pro chosen as the 
font) at position x2713 or decimal 10003.  Typing Alt+10003 works in Word (with 
Myriad Pro chosen), but doing so fails in FM.  The Hex Input tool correctly 
displays the character in its ugly little black box; the Character Palette 
correctly displays the character in its really ugly black box.  But all I get 
is question marks in my document.

What am I missing?

thanks,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Help with unicode and question marks

[Robert Lauriston]

Interesting. The Unicode character is 2610, Myriad Pro has that
character, but it doesn't show up in FM10 for me either. Same version
of Windows.

I'd call Adobe support.

On Mon, Sep 17, 2012 at 2:31 PM, Stuart Rogers
 wrote:
> FM 10.0.2.419, Win7pro 64-bit
>
> I am trying to enter a checkmark glyph in a .fm document.  The paragraph is
> formatted to use Myriad Pro, which is a unicode font.  No matter how I try
> to insert the glyph (Hex Input, Character Palette, copy and paste special as
> unicode from Word), FM displays only a question mark.
>
> The character appears in the character palette (with Myriad Pro chosen as
> the font) at position x2713 or decimal 10003.  Typing Alt+10003 works in
> Word (with Myriad Pro chosen), but doing so fails in FM.  The Hex Input tool
> correctly displays the character in its ugly little black box; the Character
> Palette correctly displays the character in its really ugly black box.  But
> all I get is question marks in my document.
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Re: Help with unicode and question marks

[Stuart Rogers]

On 17/09/2012 6:24 PM, Alison Craig wrote:

Stuart:

I noodled around a bit on the net and Myriad Pro doesn't actually
seem to be a Unicode font. So then I went to Wikipedia
(http://en.wikipedia.org/wiki/Unicode_fonts#List_of_Unicode_fonts).
Myriad Pro is not included on their list of Unicode fonts. That isn't
necessarily definitive, but it certainly meshes with the behavior
you're seeing.

I also tried to add a checkmark to one of my own documents that uses
Myriad Pro and I got precisely the behavior you described. So I'm
thinking you need to use another font, at least for special
characters (who knew a checkmark was "special"?)

Alison



Thanks for looking, Alison, but Myriad Pro is definitely Unicode -- it's 
an OpenType font (purchased from Adobe).  Adobe says:


"The OpenType format offers outstanding benefits to users: 
cross-platform font file format, Unicode encoding, rich linguistic 
support with the capacity to support over 65,000 glyphs..."


And the checkmark glyph certainly exists in the font; it appears in the 
FM character and hex utilities, it works fine in Word, it appears in the 
Windows Charater Map in the Unicode subrange "Symbols & Dingbats".


Seems the problem lies with FM; alas, I may have to take Robert's advice 
and call Adobe Support .


Best regards,

Stuart





-Original Message- From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart
Rogers Sent: Monday, September 17, 2012 2:32 PM To:
Framers@lists.frameusers.com Subject: Help with unicode and question
marks

FM 10.0.2.419, Win7pro 64-bit

I am trying to enter a checkmark glyph in a .fm document.  The
paragraph is formatted to use Myriad Pro, which is a unicode font.
No matter how I try to insert the glyph (Hex Input, Character
Palette, copy and paste special as unicode from Word), FM displays
only a question mark.

The character appears in the character palette (with Myriad Pro
chosen as the font) at position x2713 or decimal 10003.  Typing
Alt+10003 works in Word (with Myriad Pro chosen), but doing so fails
in FM.  The Hex Input tool correctly displays the character in its
ugly little black box; the Character Palette correctly displays the
character in its really ugly black box.  But all I get is question
marks in my document.

What am I missing?

thanks,

-- Stuart Rogers



--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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RE: Help with unicode and question marks

[Alison Craig]

Stuart:

I noodled around a bit on the net and Myriad Pro doesn't actually seem to be a 
Unicode font. So then I went to Wikipedia 
(http://en.wikipedia.org/wiki/Unicode_fonts#List_of_Unicode_fonts). Myriad Pro 
is not included on their list of Unicode fonts. That isn't necessarily 
definitive, but it certainly meshes with the behavior you're seeing.

I also tried to add a checkmark to one of my own documents that uses Myriad Pro 
and I got precisely the behavior you described. So I'm thinking you need to use 
another font, at least for special characters (who knew a checkmark was 
"special"?)

Alison


Alison Craig 
Technical Documentation Lead

604-279-8550 | fax 604-279-8559 | toll-free 1-866-437-9508
Ultrasonix Medical Corporation | www.ultrasonix.com


-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart Rogers
Sent: Monday, September 17, 2012 2:32 PM
To: Framers@lists.frameusers.com
Subject: Help with unicode and question marks

FM 10.0.2.419, Win7pro 64-bit

I am trying to enter a checkmark glyph in a .fm document.  The paragraph is 
formatted to use Myriad Pro, which is a unicode font.  No matter how I try to 
insert the glyph (Hex Input, Character Palette, copy and paste special as 
unicode from Word), FM displays only a question mark.

The character appears in the character palette (with Myriad Pro chosen as the 
font) at position x2713 or decimal 10003.  Typing Alt+10003 works in Word (with 
Myriad Pro chosen), but doing so fails in FM.  The Hex Input tool correctly 
displays the character in its ugly little black box; the Character Palette 
correctly displays the character in its really ugly black box.  But all I get 
is question marks in my document.

What am I missing?

thanks,

--
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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Re: Help with conversion to webworks

[Writer]

Deidre:

I can't answer fully right now, but you can check out the ePublisher help on 
the WebWorks Web site: www.webworks.com

You might also want to post ePublisher questions here: 
http://tech.groups.yahoo.com/group/wwp-users/

Nadine




>
> From: Deirdre Clancy 
>To: framers@lists.frameusers.com 
>Sent: Friday, May 11, 2012 8:10:54 AM
>Subject: Help with conversion to webworks
> 
>
>Hi there,
>
>
>I am trying to convert Frame documents to webworks, which I haven't done 
>before. It's a few years since I've used Frame as well (this is v. 9) and I 
>used it mainly for editing already-existing documents. 
>
>
>I am tripping up on the following instruction I'm supposed to implement, in 
>relation to preparing the Frame document for conversion: it refers to 
>inserting a link to a PDF. I am unsure how to set this link text to HTMLOnly - 
>it is not referring to the entire document.
>
>
>I'd appreciate any clarification. 
>Thanks
>Deirdre. 
>___
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>
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RE: Help with conversion to webworks

[Combs, Richard]

Deirdre Clancy wrote: 
 
> I am trying to convert Frame documents to webworks, which I haven't
> done before. It's a few years since I've used Frame as well (this is v.
> 9) and I used it mainly for editing already-existing documents.
> 
> I am tripping up on the following instruction I'm supposed to
> implement, in relation to preparing the Frame document for conversion:
> it refers to inserting a link to a PDF. I am unsure how to set this
> link text to HTMLOnly - it is not referring to the entire document.

I'd guess that you're being asked to apply a condition named HTMLOnly. 
Presumably, if your FM documents serve as single source for both print/PDF 
deliverables and online help, there are some things that should appear in one 
deliverable, but not another (e.g., you wouldn't want references to "this 
chapter" in the help; you might want "this topic" instead). 

So presumably, your FM template contains condition formats for this purpose 
(mine are simply named Print and Help). In the WebWorks project, you can 
specify which conditions to show and which to hide. 

If you're not familiar with FM's conditional text functionality, you might want 
to read up on that. 

HTH!

Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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Re: Help with Framemaker 10

[Rainne Knight]

Oops, that should read: "...with no C, M, or Y in it."

Sorry for the error!


Rainne

*~ "If you fail to raise your hand in protest, then you make yourself part
of the problem."- Patrick Stewart
**
**~ "Love is better than anger. Hope is better than fear. Optimism is
better than despair. So let us be loving, hopeful and optimistic. And we’ll
change the world."  -Jack Layton*




On Thu, Jan 5, 2012 at 1:33 PM, Rainne Knight  wrote:

> I'm using Framemaker for the first time, and struggling. I'm very familiar
> with InDesign, and the differences between ID and FM are counter-intuitive.
>
> I've got FM10, and am struggling to output a PDF that the printer we're
> using is happy with. The book is supposed to have only two colors: Black,
> and Pantone 186. I've checked the color definitions, and black is defined
> as 100% black, with my C, M, or Y in it.
>
> And yet, the printer is insisting that there is CMY all over the document.
> I can't figure out how to fix this issue. Any suggestions?
>
>
> Rainne
>
> *~ "If you fail to raise your hand in protest, then you make yourself
> part of the problem."- Patrick Stewart
> **
> **~ "Love is better than anger. Hope is better than fear. Optimism is
> better than despair. So let us be loving, hopeful and optimistic. And we’ll
> change the world."  -Jack Layton*
>
>
>
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Re: Help Tools

[Ben Allums]

On 10/13/2010 8:25 PM, Bill Swallow wrote:

Truth be told, I haven't looked into their pricing in a while, mainly
because my clients haven't needed it. But it was certainly the case
last time I looked into pricing.

On Wed, Oct 13, 2010 at 7:17 PM, Steve Johnson  wrote:

"They have an interesting approach to pricing, and one that I'm not too
keen on. They size up your need and price you according to how many
seats and what types of technologies you need. They're taking a
CMS-like approach to product sales."

False, at least as of a few months ago. You can also buy an annual
subscription for one person for $800 or $900.


Bill,

Pricing for ePublisher settled down more than a year ago.  Changes were 
made to the EULA to allow folks to purchase just what they need, no 
more, no less.  Express seats are a cheaper alternative for folks who 
just have to run conversion without designing targets.  Those go for 
$295 per year.  And finally, with our change over to a contract 
licensing model, you have full control over who uses the seats you do 
purchase.  They are yours to use and abuse as you like.


Again, all of this related to WebWorks ePublisher.  If you are thinking 
about have things were done for WebWorks Publisher a few years back, 
you'd see things are quite different now.



Ben Allums
all...@webworks.com
512-381-8885
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Re: Help Tools

[Steve Johnson]

"They have an interesting approach to pricing, and one that I'm not too
keen on. They size up your need and price you according to how many
seats and what types of technologies you need. They're taking a
CMS-like approach to product sales."

False, at least as of a few months ago. You can also buy an annual
subscription for one person for $800 or $900.

On Wed, Oct 13, 2010 at 10:11 AM, Bill Swallow  wrote:
>> Is WebWorks Standard
>> the same as  ePublisher pro?
>
> Not even close.
>
>> I don’t think WebWorks actually *wants* customers.
>
> Well, you can contact sales here and explain your situation.
> http://www.webworks.com/assets/html/Contact_Me/
>
>>  When I try to find out how much it costs to buy a new copy, no prices are
>> listed unless you have a sales person call you.   We don’t have phones in
>> our office.
>
> No phones in your office? Does not compute.
>
> They have an interesting approach to pricing, and one that I'm not too
> keen on. They size up your need and price you according to how many
> seats and what types of technologies you need. They're taking a
> CMS-like approach to product sales.
>
>> I am pretty fed up with it all and am thinking of moving the help to a new
>> platform.  Can you suggest another help platform that works well with
>> FrameMaker files and looks similar to ePublisher?  I need to produce online
>> help in both .chm files and html files.
>
> Adobe's Technical Communication Suite. It has FrameMaker and RoboHelp
> (with integration between the two, which you don't get if you buy the
> products stand-alone) plus Acrobat, Captivate and Photoshop.
>
> http://www.adobe.com/products/technicalcommunicationsuite/
>
> It'll take some getting used to, but I've found it to be a decent
> alternative to WebWorks (and I've been a WebWorks user/expert since
> 1998).
>
> --
> Bill Swallow
>
> Twitter: @techcommdood
> Blog: http://techcommdood.com
> LinkedIn: http://www.linkedin.com/in/techcommdood
> ___
>
>
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-- 

Steve Johnson, dr_go...@pobox.com
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Re: Help Tools

[Steve Johnson]

Don't be so hasty and judgmental. WebWorks is a fine company with an
excellent product. They have a Yahoo group (I think it's called ePub)
that you can post your question to. Or call them, they will help you.

If nothing else, send an email to Ben Allums, all...@webworks.com, I
think. I've had a lot of great experiences with them. Don't abandon
them because of this.

On Wed, Oct 13, 2010 at 6:54 AM, David Spreadbury  wrote:
> Pam,
> Mif2Go (www.omsys.com). They have a free demo that you can try before you 
> buy. It works as a Frame plugin and works with just about any version of 
> Frame. Features and all that info on what it can convert too is available on 
> their website. Costs less than $300, plus a yearly maintenance/upgrade fee. 
> It will do everything that WebWorks can do, and probably more. If you are 
> doing DITA, they have a Dita2Go also.
>
> ePublisher Pro and WebWorks Standard are two different products. ePublisher 
> Pro is the current WebWorks variant. The Standard version was shipped with 
> Frame 7.2, more as a teaser I think.
>
> If I was a betting person, I would bet that you will be hearing from Jeremy 
> this morning with similar words on Mif2Go.
>
> --- On Tue, 10/12/10, Pam Reichert  wrote:
>
> From: Pam Reichert 
> Subject: Help Tools
> To: framers@lists.frameusers.com
> Date: Tuesday, October 12, 2010, 1:38 PM
>
> I have been using WebWorks epublisher Pro version 9.2 to convert our
> FrameMaker documents into online help for our applications.  Recently my
> laptop started having problems and they are moving me to a new laptop.  The
> writer who installed epublisher on my laptop is no longer with the company
> and we can’t find the CD with a serial number.  I noticed a version of
> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
> I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
> the same as  ePublisher pro?  Even if it is, no serial number I find on any
> of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
> to the WebWorks page I can’t get help there either because I don’t have a
> maintenance contract.  I don’t think WebWorks actually *wants* customers.
>  When I try to find out how much it costs to buy a new copy, no prices are
> listed unless you have a sales person call you.   We don’t have phones in
> our office.
>
>
>
> I am pretty fed up with it all and am thinking of moving the help to a new
> platform.  Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?  I need to produce online
> help in both .chm files and html files.
>
>
>
> Pam Reichert
> ___
> ___
>
>
> You are currently subscribed to framers as dr_go...@pobox.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
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> http://www.frameusers.com/ for more resources and info.
>



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Re: Help Tools

[Bill Swallow]

Truth be told, I haven't looked into their pricing in a while, mainly
because my clients haven't needed it. But it was certainly the case
last time I looked into pricing.

On Wed, Oct 13, 2010 at 7:17 PM, Steve Johnson  wrote:
> "They have an interesting approach to pricing, and one that I'm not too
> keen on. They size up your need and price you according to how many
> seats and what types of technologies you need. They're taking a
> CMS-like approach to product sales."
>
> False, at least as of a few months ago. You can also buy an annual
> subscription for one person for $800 or $900.

-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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Re: Help Tools

[Bill Swallow]

> Is WebWorks Standard
> the same as  ePublisher pro?

Not even close.

> I don’t think WebWorks actually *wants* customers.

Well, you can contact sales here and explain your situation.
http://www.webworks.com/assets/html/Contact_Me/

>  When I try to find out how much it costs to buy a new copy, no prices are
> listed unless you have a sales person call you.   We don’t have phones in
> our office.

No phones in your office? Does not compute.

They have an interesting approach to pricing, and one that I'm not too
keen on. They size up your need and price you according to how many
seats and what types of technologies you need. They're taking a
CMS-like approach to product sales.

> I am pretty fed up with it all and am thinking of moving the help to a new
> platform.  Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?  I need to produce online
> help in both .chm files and html files.

Adobe's Technical Communication Suite. It has FrameMaker and RoboHelp
(with integration between the two, which you don't get if you buy the
products stand-alone) plus Acrobat, Captivate and Photoshop.

http://www.adobe.com/products/technicalcommunicationsuite/

It'll take some getting used to, but I've found it to be a decent
alternative to WebWorks (and I've been a WebWorks user/expert since
1998).

-- 
Bill Swallow

Twitter: @techcommdood
Blog: http://techcommdood.com
LinkedIn: http://www.linkedin.com/in/techcommdood
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RE: Help Tools

[Jon Harvey]

My team has been using MadCap Flare with FrameMaker for years to create
CHM and html help files. Once you have everything set up and know how to
use it, creating online help in either (or both) formats is very easy.

 
Jon Harvey
Manager, Desktop Documentation
CambridgeSoft Corporation
100 CambridgePark Drive
Cambridge, MA 02140
(617) 588-9354
-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pam Reichert
Sent: Tuesday, October 12, 2010 2:39 PM
To: framers@lists.frameusers.com
Subject: Help Tools

I have been using WebWorks epublisher Pro version 9.2 to convert our
FrameMaker documents into online help for our applications.  Recently my
laptop started having problems and they are moving me to a new laptop.
The
writer who installed epublisher on my laptop is no longer with the
company
and we can't find the CD with a serial number.  I noticed a version of
WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks
Standard.
I thought maybe this is where the WebWorks came from.  Is WebWorks
Standard
the same as  ePublisher pro?  Even if it is, no serial number I find on
any
of our CDs seems to work with it and Adobe can't seem to help me.  When
I go
to the WebWorks page I can't get help there either because I don't have
a
maintenance contract.  I don't think WebWorks actually *wants*
customers.
 When I try to find out how much it costs to buy a new copy, no prices
are
listed unless you have a sales person call you.   We don't have phones
in
our office.



I am pretty fed up with it all and am thinking of moving the help to a
new
platform.  Can you suggest another help platform that works well with
FrameMaker files and looks similar to ePublisher?  I need to produce
online
help in both .chm files and html files.



Pam Reichert
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Re: Help Tools

[Steve Johnson]

I had a similar issue with a recent WebWorks upgrade which I solved by
calling them: 877-693-2967. It bothered me that that was required but
it got me to where I needed to be. WebWorks changed licensing models
between 9.2 and ePublisher and that might be an issue but it could be
easily solved with a call.



On Wed, Oct 13, 2010 at 6:52 AM, Art Campbell  wrote:
> Webworks standard is an early version of ePublisher. The Standard and
> Pro essentially mean that one cannot modify templates; the
> professional version can.
>
> In any case, whatever tool you use is likely to achieve the look and
> feel of your help file by manipulating CSS style sheets, not by
> proprietary coding, so I think you have severral choices for help
> tools.
>
> If you've done massive amounts of tweaking to the ePublisher
> templates, that may be your easiest way to go. Along with that, I
> can't believe that their customer support department can't give you a
> new code  There must be documentation on the purchase somewhere --
> a PO or credit card info.
>
> However, if you're staring from scratch, I'd go with either MIF2Go
> from omsys.com or RoboHelp, as in the Technical Communication Suite.
> Both are strong and well-integrated. I prefer MIF2Go for most projects
> because it's simpler for me to use (I'm a config file kind of guy) and
> bulltproof once it's set up. And their customer support is exemplary.
> But RoboHelp comes with fancier, spiffier templates and it's designed
> to integrate well with Frame at the menu level.
>
> I know MIF2Ggo and Robohelp have free eval versions available. I think
> it's waning in popularity recently, but a  number of people are big
> fans of Flare, so that's a possible third avenue to go down, although
> that's more of an authoring package rather than a conversion tool to
> pull content from Frame.
>
> Good luck!
>
> Cheers,
> Art
>
> Art Campbell
>                art.campb...@gmail.com
>   "... In my opinion, there's nothing in this world beats a '52
> Vincent and a redheaded girl." -- Richard Thompson
>                                                       No disclaimers apply.
>                                                                DoD 358
>
>
>
> On Tue, Oct 12, 2010 at 2:38 PM, Pam Reichert
>  wrote:
>> I have been using WebWorks epublisher Pro version 9.2 to convert our
>> FrameMaker documents into online help for our applications.  Recently my
>> laptop started having problems and they are moving me to a new laptop.  The
>> writer who installed epublisher on my laptop is no longer with the company
>> and we can’t find the CD with a serial number.  I noticed a version of
>> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
>> I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
>> the same as  ePublisher pro?  Even if it is, no serial number I find on any
>> of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
>> to the WebWorks page I can’t get help there either because I don’t have a
>> maintenance contract.  I don’t think WebWorks actually *wants* customers.
>>  When I try to find out how much it costs to buy a new copy, no prices are
>> listed unless you have a sales person call you.   We don’t have phones in
>> our office.
>>
>>
>>
>> I am pretty fed up with it all and am thinking of moving the help to a new
>> platform.  Can you suggest another help platform that works well with
>> FrameMaker files and looks similar to ePublisher?  I need to produce online
>> help in both .chm files and html files.
>>
>>
>>
>> Pam Reichert
>> ___
>>
>>
>> You are currently subscribed to framers as art.campb...@gmail.com.
>>
>> Send list messages to fram...@lists.frameusers.com.
>>
>> To unsubscribe send a blank email to
>> framers-unsubscr...@lists.frameusers.com
>> or visit 
>> http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com
>>
>> Send administrative questions to listad...@frameusers.com. Visit
>> http://www.frameusers.com/ for more resources and info.
>>
> ___
>
>
> You are currently subscribed to framers as dr_go...@pobox.com.
>
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>
> To unsubscribe send a blank email to
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> http://www.frameusers.com/ for more resources and info.
>



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RE: Help Tools

[Pam Reichert]

All,

Thanks everyone for your suggestions with my Help tools question.  I will
definitely look into Mif2Go and I've used RoboHelp in the past, although
it has been quite a few years so I'll need a trial download.  I will also
give WebWorks another try...maybe I can get some help from them.

Again, thanks for your input.  I do appreciate it!

Pam

-Original Message-
From: Steve Johnson [mailto:chinask...@gmail.com]
Sent: Wednesday, October 13, 2010 9:20 AM
To: David Spreadbury
Cc: framers@lists.frameusers.com; Pam Reichert
Subject: Re: Help Tools

Don't be so hasty and judgmental. WebWorks is a fine company with an
excellent product. They have a Yahoo group (I think it's called ePub)
that you can post your question to. Or call them, they will help you.

If nothing else, send an email to Ben Allums, all...@webworks.com, I
think. I've had a lot of great experiences with them. Don't abandon
them because of this.

On Wed, Oct 13, 2010 at 6:54 AM, David Spreadbury 
wrote:
> Pam,
> Mif2Go (www.omsys.com). They have a free demo that you can try before
you buy. It works as a Frame plugin and works with just about any version
of Frame. Features and all that info on what it can convert too is
available on their website. Costs less than $300, plus a yearly
maintenance/upgrade fee. It will do everything that WebWorks can do, and
probably more. If you are doing DITA, they have a Dita2Go also.
>
> ePublisher Pro and WebWorks Standard are two different products.
ePublisher Pro is the current WebWorks variant. The Standard version was
shipped with Frame 7.2, more as a teaser I think.
>
> If I was a betting person, I would bet that you will be hearing from
Jeremy this morning with similar words on Mif2Go.
>
> --- On Tue, 10/12/10, Pam Reichert  wrote:
>
> From: Pam Reichert 
> Subject: Help Tools
> To: framers@lists.frameusers.com
> Date: Tuesday, October 12, 2010, 1:38 PM
>
> I have been using WebWorks epublisher Pro version 9.2 to convert our
> FrameMaker documents into online help for our applications.  Recently my
> laptop started having problems and they are moving me to a new laptop.
The
> writer who installed epublisher on my laptop is no longer with the
company
> and we can’t find the CD with a serial number.  I noticed a version of
> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks
Standard.
> I thought maybe this is where the WebWorks came from.  Is WebWorks
Standard
> the same as  ePublisher pro?  Even if it is, no serial number I find on
any
> of our CDs seems to work with it and Adobe can’t seem to help me.  When
I go
> to the WebWorks page I can’t get help there either because I don’t have
a
> maintenance contract.  I don’t think WebWorks actually *wants*
customers.
>  When I try to find out how much it costs to buy a new copy, no prices
are
> listed unless you have a sales person call you.   We don’t have phones
in
> our office.
>
>
>
> I am pretty fed up with it all and am thinking of moving the help to a
new
> platform.  Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?  I need to produce
online
> help in both .chm files and html files.
>
>
>
> Pam Reichert
> ___
> ___
>
>
> You are currently subscribed to framers as dr_go...@pobox.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
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>
> Send administrative questions to listad...@frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



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Re: Help Tools

[Art Campbell]

Webworks standard is an early version of ePublisher. The Standard and
Pro essentially mean that one cannot modify templates; the
professional version can.

In any case, whatever tool you use is likely to achieve the look and
feel of your help file by manipulating CSS style sheets, not by
proprietary coding, so I think you have severral choices for help
tools.

If you've done massive amounts of tweaking to the ePublisher
templates, that may be your easiest way to go. Along with that, I
can't believe that their customer support department can't give you a
new code  There must be documentation on the purchase somewhere --
a PO or credit card info.

However, if you're staring from scratch, I'd go with either MIF2Go
from omsys.com or RoboHelp, as in the Technical Communication Suite.
Both are strong and well-integrated. I prefer MIF2Go for most projects
because it's simpler for me to use (I'm a config file kind of guy) and
bulltproof once it's set up. And their customer support is exemplary.
But RoboHelp comes with fancier, spiffier templates and it's designed
to integrate well with Frame at the menu level.

I know MIF2Ggo and Robohelp have free eval versions available. I think
it's waning in popularity recently, but a  number of people are big
fans of Flare, so that's a possible third avenue to go down, although
that's more of an authoring package rather than a conversion tool to
pull content from Frame.

Good luck!

Cheers,
Art

Art Campbell
               art.campb...@gmail.com
  "... In my opinion, there's nothing in this world beats a '52
Vincent and a redheaded girl." -- Richard Thompson
                                                      No disclaimers apply.
                                                               DoD 358



On Tue, Oct 12, 2010 at 2:38 PM, Pam Reichert
 wrote:
> I have been using WebWorks epublisher Pro version 9.2 to convert our
> FrameMaker documents into online help for our applications.  Recently my
> laptop started having problems and they are moving me to a new laptop.  The
> writer who installed epublisher on my laptop is no longer with the company
> and we can’t find the CD with a serial number.  I noticed a version of
> WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
> I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
> the same as  ePublisher pro?  Even if it is, no serial number I find on any
> of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
> to the WebWorks page I can’t get help there either because I don’t have a
> maintenance contract.  I don’t think WebWorks actually *wants* customers.
>  When I try to find out how much it costs to buy a new copy, no prices are
> listed unless you have a sales person call you.   We don’t have phones in
> our office.
>
>
>
> I am pretty fed up with it all and am thinking of moving the help to a new
> platform.  Can you suggest another help platform that works well with
> FrameMaker files and looks similar to ePublisher?  I need to produce online
> help in both .chm files and html files.
>
>
>
> Pam Reichert
> ___
>
>
> You are currently subscribed to framers as art.campb...@gmail.com.
>
> Send list messages to fram...@lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscr...@lists.frameusers.com
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> http://www.frameusers.com/ for more resources and info.
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Re: Help Tools

[David Spreadbury]

Pam,
Mif2Go (www.omsys.com). They have a free demo that you can try before you buy. 
It works as a Frame plugin and works with just about any version of Frame. 
Features and all that info on what it can convert too is available on their 
website. Costs less than $300, plus a yearly maintenance/upgrade fee. It will 
do everything that WebWorks can do, and probably more. If you are doing DITA, 
they have a Dita2Go also.

ePublisher Pro and WebWorks Standard are two different products. ePublisher Pro 
is the current WebWorks variant. The Standard version was shipped with Frame 
7.2, more as a teaser I think.

If I was a betting person, I would bet that you will be hearing from Jeremy 
this morning with similar words on Mif2Go.

--- On Tue, 10/12/10, Pam Reichert  wrote:

From: Pam Reichert 
Subject: Help Tools
To: framers@lists.frameusers.com
Date: Tuesday, October 12, 2010, 1:38 PM

I have been using WebWorks epublisher Pro version 9.2 to convert our
FrameMaker documents into online help for our applications.  Recently my
laptop started having problems and they are moving me to a new laptop.  The
writer who installed epublisher on my laptop is no longer with the company
and we can’t find the CD with a serial number.  I noticed a version of
WebWorks comes on the FrameMaker 7.2 CD but it is called WebWorks Standard.
I thought maybe this is where the WebWorks came from.  Is WebWorks Standard
the same as  ePublisher pro?  Even if it is, no serial number I find on any
of our CDs seems to work with it and Adobe can’t seem to help me.  When I go
to the WebWorks page I can’t get help there either because I don’t have a
maintenance contract.  I don’t think WebWorks actually *wants* customers.
 When I try to find out how much it costs to buy a new copy, no prices are
listed unless you have a sales person call you.   We don’t have phones in
our office.



I am pretty fed up with it all and am thinking of moving the help to a new
platform.  Can you suggest another help platform that works well with
FrameMaker files and looks similar to ePublisher?  I need to produce online
help in both .chm files and html files.



Pam Reichert
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Re: Help Tools

[Yves Barbion]

Hi Pam

No, WebWorks Standard is not the same as ePublisher Pro.

There is a Yahoo wwp-user group, so you can post your question there:

http://tech.groups.yahoo.com/group/wwp-users/

Quadralay (Ben Allums) is actively participating in that group, so I'm sure
you will get help there.

Or you may find some answers in their wiki:

http://wiki.webworks.com/HelpCenter/FAQ



Kind regards


-- 
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www.scripto.nu
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RE: Help with table continuation variable

[Combs, Richard]

Steve Pawlowskis wrote:
 
> I'm working on a print catalog in Framemaker that is created from a MIF
> file that is being generated by a database program. There are tables that
> span multiple columns and I am looking for the best way make the reader
> aware of this.
> 
> Ideally, at the bottom of the first column I would like to have text such
> as "More" or "Continued" and perhaps a graphic arrow to let the reader know
> that there are more products in the next column or on the next page. At the
> top of the table in the following column it would be great if I could
> display "Cont." AND text (the Product Heading) that would change for each
> product table.
> 
> I've played with the table continuation and table sheet variables and I
> think that I could insert them into the mif output and dynamically change
> their value but I am stuck at how to place them where I would like. It
> appears that I need to place the variable in the table title and I only
> have the choice of placing the table title at the top OR the bottom of each
> table.

No, you can place those variables (or others, or static text like "More") in 
heading and footing rows, which repeat automatically on each page/column. So I 
suspect the solution lies in using heading and/or footing rows instead of (or 
in addition to) a title. 

But I can't think of any way to have "More" appear in all the footing rows 
except the last, unless you script a fix to be applied just before 
printing/publishing. For a FrameScript solution, contact Rick Quatro 
(frameexpert.com). 


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-903-6372
--






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Re: Help creating bibliography entries

[Stuart Rogers]

Rob wrote:
> I currently have all of my bibliography entries in a table in the  
> following format:
> 
> [Abc03]   Abc, Xyz, "A Title," A Journal, vol. 335, pp. 427-47, 2003.
> 
The problem is that I can't figure out how to
> grab the "Abc03" part of the tag without grabbing the [ ] brackets  
> too.  
> 

One way:

In your table, create 3 pgf tags, OpenBrkt, Ref, CloseBrkt.

OpenBrkt is defined with "[" as its autonumber, pagination set to 
Run-in, and Next pgf = Ref.

Ref is defined with no autonumber, pagination set to Run-in, and
Next Pgf = CloseBrkt

CloseBrkt is defined with "]" as its autonumber.

To create a biblio entry, tag an empty cell with OpenBrkt, press Enter, 
type the reference code, press Enter.  Then in your body, x-ref to the 
Ref paragraph tags.  You can mess with x-ref format definitions to 
include opening or closing brackets for various scenarios, but it's 
probably easier just to type them each time before/after the x-ref(s).

If you have a lot of entries already defined in your table, you can 
change them quickly.  Put the OpenBrkt tag on the clipboard with Copy 
Special, select the first column of your table, and Find/Change each "[" 
by Pasting (Look In Selection).  Then Find/Change To Text with nothing 
in the replacement box, to get rid of the original typed "[".  Repeat 
for "]".

HTH,


-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"Developers explain How the Product Works.
Technical writers explain How to Work the Product."
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Re: Help creating bibliography entries

[Art Campbell]

I did something similar for my thesis, and it worked fine for me but
that's still a small sample.

I started with a table similar to what you have set up, but also found it
kind of limiting. So I migrated to using a separate FM file for each work
(and something about the work in the file name, for easy ID).

On the first page of the file, I used uniquely named paragraph tags for each
part of the citation: Title, Author, Publisher, and so on. Each one became a
simple cross ref that was unique and was easier format for different
purposes, for either footnotes or the bibliography, depending on how you
order the series of cross-refs.

Everything under that was text, which I used for my own notes, some of which
I used in the thesis and most of which just stayed hidden.

It would be pretty easy to convert your tabular format to a file based, but
I'm

Art Campbell
 art.campb...@gmail.com
 "... In my opinion, there's nothing in this world beats a '52 Vincent and a
redheaded girl." -- Richard Thompson
 No disclaimers apply.
  DoD 358


On Thu, Nov 19, 2009 at 1:43 AM, Rob  wrote:

> Hi,
>
> I am writing my PhD thesis using FrameMaker 7.  I am wondering if
> anyone has used a really good system for making bibliographies.  I
> have found a couple of solutions such as fbib and citemaker, and I
> might eventually use one of them, but for now I am trying to use a
> simpler method because I am running Frame through CrossOver on my
> Macbook Pro, and additionally, I would like to avoid reentering all of
> my bibliographic info into BibTeX format if possible.
>
> I currently have all of my bibliography entries in a table in the
> following format:
>
> [Abc03] Abc, Xyz, "A Title," A Journal, vol. 335, pp. 427-47, 2003.
>
> I am using a table so that the tag part ([Abc03] in the example) is in
> the first column of the table and can cross referenced.  In the text I
> would like to cite a single entry like this: [Abc03], and multiple
> entries like this: [Abc03, Xyz90, Xyz02].  However, I can only figure
> out how to generate cross references in one of these two formats:
> [[Abc03], [Xyz90], [Xyz02]] or [Abc03], [Xyz90], [Xyz02], and neither
> of these is acceptable.  The problem is that I can't figure out how to
> grab the "Abc03" part of the tag without grabbing the [ ] brackets
> too.  Is there any way to hide the [ ] backets in the cross reference
> using conditional text or perhaps by putting the Abc03 part into some
> type of marker or variable?  If not, does anyone have a suggestion for
> a better way to generate a bibliography?  Also, if anyone has had good
> experiences with either fbib or citemaker and FrameMaker 7 that would
> be helpful too as using one of them might solve my problem too.
>
> Thanks,
> Rob
>
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RE: Help: File gone berserk

[Combs, Richard]

Lea Galanter wrote:
 
> Meanwhile, I discovered that my problem was with my printer, even
though
> I was creating a PDF. I had switched to a different printer (because
the
> "good" printer I normally use was out of service for the day).
> Apparently, the printer didn't have the "offending" fonts installed,
but
> why that should totally prevent me from creating a PDF is strange.
> Normally I just receive a font warning but I'm able to create the PDF.
I
> use Frame 8 right now but I wonder if this problem (and I view it as a
> bug) exists in Frame 9?

First, you're always going to get a "font warning" when you change
printers. That's because even if the printer you changed to has all the
fonts you need, they may have different font metrics, causing line
breaks in your document to change, which may change page breaks, which
potentially may wreak havoc on your pagination (especially if you have
hard page breaks in your document) and make entries in your index, TOC,
etc., incorrect. 

Second, this is not a bug -- it's FM trying to protect you from
yourself. 

Third, and most important, DO NOT create PDFs using a physical printer
driver -- ANY physical printer driver. ALWAYS use the Adobe PDF printer
instance -- ALWAYS! 

Having a font available on your printer is not the same as having it
installed on your PC. Acrobat Distiller _cannot_ access fonts on your
printers, only fonts installed on your PC. 

Even if there is no font problem, a PDF created using a specific
physical printer driver will have all the limitations of that specific
printer. If it's a monochrome laser printer, your PDFs won't have color.
The physical printer's non-printable page margins will apply. And who
knows what other device-specific limitations and special PostScript code
will be applied to your PDFs. 

ALWAYS use Adobe PDF for creating PDFs.

Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--





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RE: Help: File gone berserk

[Lea Galanter]

Thanks, Richard. Sorry I didn't provide background information. I have a
feeling the font causing the problem is in a graphic (which came from
the Marketing department, who uses different fonts than the
documentation team). In which case, how do I handle that?

I'll also use your suggestion about replacing the fonts permanently,
because I know I receive an error message occasionally about that with
reference to Courier and Courier New, and that's not problem to replace.

Thanks for the help!

Lea Galanter
Lead Technical Editor and Writer
Attenex, an F T I company 
lgalan...@attenex.com
www.attenex.com
Phone: 206-689-4438 


-Original Message-
From: Combs, Richard [mailto:richard.co...@polycom.com] 
Sent: Friday, September 11, 2009 7:42 AM
To: Lea Galanter; framers@lists.frameusers.com
Subject: RE: Help: File gone berserk

Lea Galanter wrote:
 
> I'm hoping someone can help me out here. I attempted to create a PDF
> yesterday of a book that I've created numerous times before. For some
> unknown reason I received an error message in the log indicating that
a
> certain font was not available. I occasionally get this message but I
> ignore it, because I have no idea why Frame thinks I'm using a font it
> doesn't have. It's never stopped a PDF from being created, until
> yesterday. Frame simply refused to create the PDF. I have no idea
what's
> wrong with the file (it's the cover). The only font used is Arial.
There
> are no other fonts in the file. I even did a Select All and reapplied
> Arial just in case, but to no avail.
> 
> Has anyone ever had this problem before? Is there some way to search
> Frame files for a specific font in order to change it?

FM is punishing you for ignoring that missing font message for so long.
;-)

Seriously, if the font's not being used (for instance, it exists only in
a catalog definition or on a reference page), it shouldn't prevent
Distiller from creating the PDF. Does the file contain an imported
graphic that might contain the font? 

Further diagnosis would require further information. In general, it
helps if you provide specifics like the OS, the FM version, the process
you were using to PDF, the point in the process when it failed and the
exact error message, the name of the missing font, etc. 

Here's the easiest way to get rid of missing font messages -- if they're
not coming from imported graphics or text insets, and you're really,
really sure the font shouldn't be there: Close the file with the missing
font. Go to File > Preferences > General. Clear the Remember Missing
Font Names check box and click Set. Reopen the file with the missing
font. You'll get a slightly different missing font message because this
time you're being asked if it's OK to replace the font permanently.
Accept, save the file, and the font is gone. If you care about what it's
replaced with, you'll need to learn about font mappings in the maker.ini
file. 

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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RE: Help: File gone berserk

[David Spreadbury]

Lea,
When you are printing to a file it doesn't really matter if the physical
printer is out there. You are only using the driver and creating a
postscript file, even if you use the SaveAs PDF, a postscript file is
created.

On your Marketing graphics, they should be able to embed their unique fonts
in their graphics, which should get rid of that problem.

David Spreadbury
Sr. Technical Writer


-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lea Galanter
Sent: Friday, September 11, 2009 9:54 AM
To: Scott White
Cc: Frame Users
Subject: RE: Help: File gone berserk

Thanks for the suggestion, Scott. I'll do that to get the offending
fonts out of my docs.

Meanwhile, I discovered that my problem was with my printer, even though
I was creating a PDF. I had switched to a different printer (because the
"good" printer I normally use was out of service for the day).
Apparently, the printer didn't have the "offending" fonts installed, but
why that should totally prevent me from creating a PDF is strange.
Normally I just receive a font warning but I'm able to create the PDF. I
use Frame 8 right now but I wonder if this problem (and I view it as a
bug) exists in Frame 9?

Lea Galanter
Lead Technical Editor and Writer
Attenex, an F T I company 
lgalan...@attenex.com
www.attenex.com
Phone: 206-689-4438 



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Re: Help: File gone berserk

[Philip Sharman]

Wow, this is very strange.

I've been running into this same issue lately, so I did a quick test and
that hidden table format is well and truly hidden, even from MIF which
really surprised me.  If I export the file to MIF and open it with a text
editor, there is no mention of the missing font anywhere in the MIF file.
And yet FrameMaker insists it is there, every time I open the FM file.  But
the good news is that exporting to MIF and then opening the MIF from inside
FrameMaker finally kills off the zombie table definition.  (So does
unchecking "Remember Missing Font Names" in the preferences, but that might
change more than you want.)

This is using FrameMaker 7.2. I don't know if the behavior is any different
in later versions.

To make simpler, I think we should all stick to Courier New :-)
   Philip.

On Mon, Sep 14, 2009 at 5:38 AM, Chris Despopoulos <
despopoulos_chr...@yahoo.com> wrote:

> Concerning missing fonts messages even though you have tried all the tricks
> to clear that font out of your document...
>
> There's a known issue with FrameMaker -- Maker stores font information with
> table formats. I think this is how it goes... If you copy/paste a table into
> your document, and it's not identical to an existing table format in your
> document, Maker creates a new table format under the covers, and stores font
> information with it. If you copied from a document that uses font X, then
> your document will now expect to have font X whenever it opens.
>
> The new table format can be created such that you have no direct access to
> the format definition.  That means that you can't change the font
> definition.  These table formats aren't even exposed to the API, which means
> you can't get a plugin or FrameScript tool to fix the problem -- believe me,
> if it was exposed to the API there would be fixes available.
>
> The only fix I know of is to open the file in MIF and search/replace the
> font name.  I think you need to replace all variants of the font name, but
> I'm not sure...  I'm kind of font-stupid, and I'm not sure what MIF does
> with incomplete font declarations.  I have always removed all variants of
> the name...
>
> I suppose another thing to try would be to copy/paste all the content from
> your document into a new file built with a clean template.  This would
> assume that the offending font is never included in any of the visible
> content, and you have no format overrides.  I haven't tried this -- it just
> occurs to me now.  Who knows...  I could work.
>
> I really wish Adobe would expose this information in the API.
>
> cud
>
>
>
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RE: Help: File gone berserk

[Lea Galanter]

Thanks for the suggestion, Scott. I'll do that to get the offending
fonts out of my docs.

Meanwhile, I discovered that my problem was with my printer, even though
I was creating a PDF. I had switched to a different printer (because the
"good" printer I normally use was out of service for the day).
Apparently, the printer didn't have the "offending" fonts installed, but
why that should totally prevent me from creating a PDF is strange.
Normally I just receive a font warning but I'm able to create the PDF. I
use Frame 8 right now but I wonder if this problem (and I view it as a
bug) exists in Frame 9?

Lea Galanter
Lead Technical Editor and Writer
Attenex, an F T I company 
lgalan...@attenex.com
www.attenex.com
Phone: 206-689-4438 

-Original Message-
From: Scott White [mailto:swh...@alamark.com] 
Sent: Friday, September 11, 2009 7:15 AM
To: Lea Galanter
Cc: Frame Users
Subject: Re: Help: File gone berserk

You could save the file in question as a .mif file and open it a text  
editor and then search for the exact name of the font that is causing  
problems. I've used this trick many times.


Scott White
Media Production Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com



On Sep 9, 2009, at 10:42 AM, Lea Galanter wrote:

> I'm hoping someone can help me out here. I attempted to create a PDF
> yesterday of a book that I've created numerous times before. For some
> unknown reason I received an error message in the log indicating  
> that a
> certain font was not available. I occasionally get this message but I
> ignore it, because I have no idea why Frame thinks I'm using a font it
> doesn't have. It's never stopped a PDF from being created, until
> yesterday. Frame simply refused to create the PDF. I have no idea  
> what's
> wrong with the file (it's the cover). The only font used is Arial.  
> There
> are no other fonts in the file. I even did a Select All and reapplied
> Arial just in case, but to no avail.
>
> Has anyone ever had this problem before? Is there some way to search
> Frame files for a specific font in order to change it?
>
> Thanks for any help!
>
> Lea Galanter
>
> ___
>
>
> You are currently subscribed to Framers as swh...@alamark.com.
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Re: Help: File gone berserk

[Chris Despopoulos]

Concerning missing fonts messages even though you have tried all the tricks to 
clear that font out of your document...

There's a known issue with FrameMaker -- Maker stores font information with 
table formats. I think this is how it goes... If you copy/paste a table into 
your document, and it's not identical to an existing table format in your 
document, Maker creates a new table format under the covers, and stores font 
information with it. If you copied from a document that uses font X, then your 
document will now expect to have font X whenever it opens. 

The new table format can be created such that you have no direct access to the 
format definition.  That means that you can't change the font definition.  
These table formats aren't even exposed to the API, which means you can't get a 
plugin or FrameScript tool to fix the problem -- believe me, if it was exposed 
to the API there would be fixes available.

The only fix I know of is to open the file in MIF and search/replace the font 
name.  I think you need to replace all variants of the font name, but I'm not 
sure...  I'm kind of font-stupid, and I'm not sure what MIF does with 
incomplete font declarations.  I have always removed all variants of the name...

I suppose another thing to try would be to copy/paste all the content from your 
document into a new file built with a clean template.  This would assume that 
the offending font is never included in any of the visible content, and you 
have no format overrides.  I haven't tried this -- it just occurs to me now.  
Who knows...  I could work.

I really wish Adobe would expose this information in the API.

cud



  
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Re: Help: File gone berserk

[Alan T Litchfield]

On 10/09/2009, at 3:42 AM, Lea Galanter wrote:

> I'm hoping someone can help me out here. I attempted to create a PDF
> yesterday of a book that I've created numerous times before. For some
> unknown reason I received an error message in the log indicating  
> that a
> certain font was not available. I occasionally get this message but I
> ignore it, because I have no idea why Frame thinks I'm using a font it
> doesn't have. It's never stopped a PDF from being created, until
> yesterday. Frame simply refused to create the PDF. I have no idea  
> what's
> wrong with the file (it's the cover). The only font used is Arial.  
> There
> are no other fonts in the file. I even did a Select All and reapplied
> Arial just in case, but to no avail.
>
> Has anyone ever had this problem before? Is there some way to search
> Frame files for a specific font in order to change it?
>

Try opening the offending chapter file(s) before running the PDF  
process and run it again. The PDF should complete and in the error  
log, show a list of what fonts are missing.

As already stated, it is likely that there are fonts used in otherwise  
non-visible pages or even specified in paragraph or character formats,  
used ad-hoc in even one space,...

Alan

--
Alan T Litchfield
AlphaByte
PO Box 141, Auckland, 1140
New Zealand
http://www.alphabyte.co.nz
http://www.alphabyte.co.nz/beatrice

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Re: Help: File gone berserk

[Stuart Rogers]

Lea Galanter wrote:
> I'm hoping someone can help me out here. I attempted to create a PDF
> yesterday of a book that I've created numerous times before. For some
> unknown reason I received an error message in the log indicating that a
> certain font was not available. I occasionally get this message but I
> ignore it, because I have no idea why Frame thinks I'm using a font it
> doesn't have. It's never stopped a PDF from being created, until
> yesterday. Frame simply refused to create the PDF. I have no idea what's
> wrong with the file (it's the cover). The only font used is Arial. There
> are no other fonts in the file. I even did a Select All and reapplied
> Arial just in case, but to no avail.
> 
> Has anyone ever had this problem before? Is there some way to search
> Frame files for a specific font in order to change it?
> 
> Thanks for any help!
> 
> Lea Galanter
> 

Lea,

The only font *visible* is Arial, but FM may have other font names saved 
in the file on reference pages or in table tag definitions.  The fact 
that the message is intermittent suggests that between sessions your 
default printer has changed (perhaps from a physical printer to AdobePDF 
or vice versa).  When a physical printer is the default, it reports its 
resident fonts to the OS, which then falsely informs applications that 
those fonts are actually installed on the PC.  When the default printer 
changes, poof -- those fonts are gone.

The SetPrint plug-in from
http://www.sundorne.com/FrameMaker/Freeware/setPrint.htm
eliminates that problem.

More info, and instructions for cleaning up files:
http://kb2.adobe.com/cps/327/327053.html

Best regards,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
Toronto, ON, Canada
+1 (416) 491-7340 x 325

srogers phoenix-geophysics com

"The law, in its majestic equality, forbids the rich as well as the poor 
to beg in the streets, steal bread, or sleep under a bridge."

--Anatole France

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RE: Help: File gone berserk

[Combs, Richard]

Lea Galanter wrote:
 
> I'm hoping someone can help me out here. I attempted to create a PDF
> yesterday of a book that I've created numerous times before. For some
> unknown reason I received an error message in the log indicating that
a
> certain font was not available. I occasionally get this message but I
> ignore it, because I have no idea why Frame thinks I'm using a font it
> doesn't have. It's never stopped a PDF from being created, until
> yesterday. Frame simply refused to create the PDF. I have no idea
what's
> wrong with the file (it's the cover). The only font used is Arial.
There
> are no other fonts in the file. I even did a Select All and reapplied
> Arial just in case, but to no avail.
> 
> Has anyone ever had this problem before? Is there some way to search
> Frame files for a specific font in order to change it?

FM is punishing you for ignoring that missing font message for so long.
;-)

Seriously, if the font's not being used (for instance, it exists only in
a catalog definition or on a reference page), it shouldn't prevent
Distiller from creating the PDF. Does the file contain an imported
graphic that might contain the font? 

Further diagnosis would require further information. In general, it
helps if you provide specifics like the OS, the FM version, the process
you were using to PDF, the point in the process when it failed and the
exact error message, the name of the missing font, etc. 

Here's the easiest way to get rid of missing font messages -- if they're
not coming from imported graphics or text insets, and you're really,
really sure the font shouldn't be there: Close the file with the missing
font. Go to File > Preferences > General. Clear the Remember Missing
Font Names check box and click Set. Reopen the file with the missing
font. You'll get a slightly different missing font message because this
time you're being asked if it's OK to replace the font permanently.
Accept, save the file, and the font is gone. If you care about what it's
replaced with, you'll need to learn about font mappings in the maker.ini
file. 

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Re: Help: File gone berserk

[Scott White]

You could save the file in question as a .mif file and open it a text  
editor and then search for the exact name of the font that is causing  
problems. I've used this trick many times.


Scott White
Media Production Manager
Implementation Coordinator
210-704-8239
swh...@alamark.com



On Sep 9, 2009, at 10:42 AM, Lea Galanter wrote:

> I'm hoping someone can help me out here. I attempted to create a PDF
> yesterday of a book that I've created numerous times before. For some
> unknown reason I received an error message in the log indicating  
> that a
> certain font was not available. I occasionally get this message but I
> ignore it, because I have no idea why Frame thinks I'm using a font it
> doesn't have. It's never stopped a PDF from being created, until
> yesterday. Frame simply refused to create the PDF. I have no idea  
> what's
> wrong with the file (it's the cover). The only font used is Arial.  
> There
> are no other fonts in the file. I even did a Select All and reapplied
> Arial just in case, but to no avail.
>
> Has anyone ever had this problem before? Is there some way to search
> Frame files for a specific font in order to change it?
>
> Thanks for any help!
>
> Lea Galanter
>
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RE: Help wth hyperlinks_Please

[Shlomo Perets]

Susan,

You wrote:

>Reminder:  FM7  and Acrobat Distiller 5.0  on Vista Enterprise
>
>Option 2 worked great.  But I have a question.
>In that setup page there is this note  (partial excerpt):
>If you always regenerate PDF after adding new links, turn this setting 
>OFF. This is the recommended setting.
>
>I regenerate the FM file to do updates and to get ready to make a new 
>PDF,,, but I'm not regenerating a PDF file.
>
>Could you please explain this for me?

I'm afraid you have to try and and approach the original author for an 
explanation of the recommendation present in the dialog box...

The more named destinations you have in a PDF, the larger the file size is. 
This setting was introduced in FM6 to help reduce the PDF file size.

When "Create Named Destinations for All Pgfs" is turned off , some 
cross-references and hypertext links may be non-functional in the PDF.

I much prefer a PDF where all links work as expected, even if its file size 
is larger by 20-25%.

If the file size is critical, I would recommend other ways to reduce the 
file size (including that portion related to named destinations, but not 
through FrameMaker).

Unfortunately, there is no lack of PDFs authored in FM demonstrating the 
outcome of having this option turned off, including PDFs from Adobe -- see 
http://www.microtype.com/Hmmms.html#0605 (109 bad links in Adobe FrameMaker 
7.2 "Structure Application Developer's Guide").



Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants


"Liven up your PDFs with FrameMaker-to-Acrobat TimeSavers/Assistants"
1-hour webinar (free)
Thursday, Sept. 10, starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
https://student.gototraining.com/register/8019702938678710980
.


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RE: Help wth hyperlinks_Please

[Susan Curtzwiler]

Hi Shlomo,
 
Reminder:  FM7  and Acrobat Distiller 5.0  on Vista Enterprise
 
 
   Option 2 worked great.  But I have a question. 
In that setup page there is this note  (partial excerpt):
 
If you always regenerate PDF after adding new links, turn this setting OFF. 
This is the recommended setting.
 
 
I regenerate the FM file to do updates and to get ready to make a new PDF,,, 
but I'm not regenerating a PDF file. 
 
Could you please explain this for me?
 
Thanks,
Sue
 
 



From: Shlomo Perets [mailto:shlo...@microtype.com]
Sent: Tue 9/8/2009 10:59 PM
To: Susan Curtzwiler
Cc: framers@lists.frameusers.com
Subject: Re: Help wth hyperlinks_Please



Two additional points:

-- There are cases where the hypertext markers are all valid, yet the
resulting link is very small due to the character format affecting the
marker only (eg when copying a gotolink marker from one paragraph to
another, with the two paragraphs having different character properties).
You can fix this by first applying "default paragraph font" to the entire
area, then apply the required character format to the link text.
The link location/size can be inspected in Acrobat (when the Link tool is
active).

-- If the link works in FrameMaker (view only document, or regular document
with Ctrl-Alt-click), but not in Acrobat: in FrameMaker's PDF Setup dialog
box, turn on "Create Named Destinations for All Paragraphs" (Links tab).
A sample FM7 files which demonstrates a valid hypertext marker resulting in
a non-functional link is available at:
http://www.microtype.com/resources/bugs/dests_hypertext.zip ; the PDF link
is fine when turning on "Create Named Destinations for All Paragraphs".


Shlomo Perets

MicroType * http://www.microtype.com <http://www.microtype.com/> 
FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants


"Liven up your PDFs with FrameMaker-to-Acrobat TimeSavers/Assistants"
1-hour webinar (free)
Thursday, Sept. 10, starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
https://student.gototraining.com/register/8019702938678710980
.




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Re: Help wth hyperlinks_Please

[Shlomo Perets]

Two additional points:

-- There are cases where the hypertext markers are all valid, yet the 
resulting link is very small due to the character format affecting the 
marker only (eg when copying a gotolink marker from one paragraph to 
another, with the two paragraphs having different character properties). 
You can fix this by first applying "default paragraph font" to the entire 
area, then apply the required character format to the link text.
The link location/size can be inspected in Acrobat (when the Link tool is 
active).

-- If the link works in FrameMaker (view only document, or regular document 
with Ctrl-Alt-click), but not in Acrobat: in FrameMaker's PDF Setup dialog 
box, turn on "Create Named Destinations for All Paragraphs" (Links tab).
A sample FM7 files which demonstrates a valid hypertext marker resulting in 
a non-functional link is available at: 
http://www.microtype.com/resources/bugs/dests_hypertext.zip ; the PDF link 
is fine when turning on "Create Named Destinations for All Paragraphs".


Shlomo Perets

MicroType * http://www.microtype.com
FrameMaker/Acrobat training & consulting * FM-to-Acrobat TimeSavers/Assistants


"Liven up your PDFs with FrameMaker-to-Acrobat TimeSavers/Assistants"
1-hour webinar (free)
Thursday, Sept. 10, starting 10am PDT | 1pm EDT | 5pm UTC/GMT:
https://student.gototraining.com/register/8019702938678710980
.


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RE: Help wth hyperlinks_Please

[Matt Sullivan]

A small addendum...

The Validate will also do things like checking for the existence of the
gotolink marker specified.

You'll get a nastygram from Frame if you put in the gotolink prior to
defining the newlink marker.


-Matt
 
Matt Sullivan
GRAFIX Training
 
m...@grafixtraining.com
www.grafixtraining.com
office 714 960-6840
cell & txt 714 585-2335
sms message
skype: mattrsullivan
twitter: mattrsullivan
 

linkedin
 

facebook
 

 

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Les Smalley
Sent: Tuesday, September 08, 2009 8:17 AM
To: Susan Curtzwiler
Cc: framers@lists.frameusers.com
Subject: Re: Help wth hyperlinks_Please


Sue,





If you create a new link and give it the identifier "checklist" (as in your
"what I am doing" procedure) then you should use that same ID as the
destination when you insert the "Jump to Named Destination"
hypertext marker.  Perhaps it was inadvertent, but your example has
different 'names' and I would not expect it to work, either in FM or PDF. 
Also note that the names are case-sensitive, so "checklist" and "CheckList"
are different destination names.  You will still see the hand pointer (as
you hover over the hypertext marker), but because the names don't match, the
jump can't find the target to move the insertion point.




The "validate" function only really verifies that you have the syntax
correct for the marker you're adding, not that the command will work as
expected.  After all, you could enter the "goto" commands first, then define
the destinations as the second step...





You can test a link by temporarily locking the document via Save as View
Only or the escape sequence Esc F l k (four separate key
presses: escape, Capital-F, lowercase-L lowercase-K ; this toggles the
locked or "view-only" state of the document) or just hold the control and
alt keys together as you hover over the hypertext marker.



I hope this helps. 





--- On Mon, 9/7/09, Susan Curtzwiler 
wrote:



  I am using Frame 7.0 with Vista Enterprise

Adobe Reader 9.0

Adobe Distiller 5.0

  

I
have been reading and following the help files and the User Guide for days
now.  I cannot successfully and consistently make a simple link within the
same document. 

  

It looks like you need to save as
"View Only" in order to activate the link.  I have done that and also saved
regular and I cannot get the link to jump from point A to point B
  

or in other words to go from the "new link" to the "specified destination".

  

Here is what I am doing.

  

1.   Select the word or phrase that is the destination 

2.  ; Go to Special>Hypertext 

3.   In the Command box, select "Specify Named Destination" 

4.   In the Syntax box it says "newlink"   and then next to that I type in
the word to be found  "checklist"  all lower case 

5.   The checkbox for "Validate Command upon Insertion is checked 

6.   Click on "New Hypertext Marker"

  

then I go to the starting point 

  

1.   Select the word or phrase that will be marked as the starting point 

2.   Go to Special>Hypertext 

3.   In the Command box, select "Jump to Named Destination" 

4.   In the Syntax box it says "gotolink" and then next to that I type in
the word that was used at the destination point "server"  all lowercase 

5.   The checkbox for "Validate Command upon Insertion is checked 

6.   Click on "New Hypertext Marker"

  

So, now from here is apparently where I get lost. 

  

If I save as "view only", I will get the hand pointer and it looks like it
will work. 

  

However, if I click on it, nothing happens. 

  

If I make a PDF, nothing happens. 

  

Please, what am I missing? 

  

Thanks, 

  

Sue curtzwiler   susa...@vmc.com

  





– Les 







  
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RE: Help wth hyperlinks_Please

[Susan Curtzwiler]

Bill -  
   That is a good possibility, especially since it is simply a link to text, 
not another link or URL .
 
Thanks,
Sue 



From: Bill Swallow [mailto:techcommd...@gmail.com]
Sent: Tue 9/8/2009 8:40 AM
To: Susan Curtzwiler
Cc: Les Smalley; framers@lists.frameusers.com
Subject: Re: Help wth hyperlinks_Please



Sue,

Might a cross reference work better for you than a hyperlink?

---
Bill Swallow
http://techcommdood.com <http://techcommdood.com/> 
Sent from my iPhone.


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Re: Help wth hyperlinks_Please

[Bill Swallow]

Sue,

Might a cross reference work better for you than a hyperlink?

---
Bill Swallow
http://techcommdood.com
Sent from my iPhone. 
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RE: Help wth hyperlinks_Please

[Susan Curtzwiler]

Les, 
 
  Sorry about that, my example is wrong...   I am using the word ... checklist  
 ...  all lower case at both the "go to" and "destination"  spots. 
 
I will work through your answer and see if it works. 
 
Thanks,
Sue 



From: Les Smalley [mailto:l_c_smal...@yahoo.com]
Sent: Tue 9/8/2009 8:17 AM
To: Susan Curtzwiler
Cc: framers@lists.frameusers.com
Subject: Re: Help wth hyperlinks_Please


Sue,

If you create a new link and give it the identifier "checklist" (as in your 
"what I am doing" procedure) then you should use that same ID as the 
destination when you insert the "Jump to Named Destination" hypertext marker.  
Perhaps it was inadvertent, but your example has different 'names' and I would 
not expect it to work, either in FM or PDF.  Also note that the names are 
case-sensitive, so "checklist" and "CheckList" are different destination names. 
 You will still see the hand pointer (as you hover over the hypertext marker), 
but because the names don't match, the jump can't find the target to move the 
insertion point.

The "validate" function only really verifies that you have the syntax correct 
for the marker you're adding, not that the command will work as expected.  
After all, you could enter the "goto" commands first, then define the 
destinations as the second step...

You can test a link by temporarily locking the document via Save as View Only 
or the escape sequence Esc F l k (four separate key presses: escape, Capital-F, 
lowercase-L lowercase-K ; this toggles the locked or "view-only" state of the 
document) or just hold the control and alt keys together as you hover over the 
hypertext marker.

I hope this helps. 

--- On Mon, 9/7/09, Susan Curtzwiler  <mailto:susa...@vmc.com> 
 wrote:


I am using Frame 7.0 with Vista Enterprise
Adobe Reader 9.0
Adobe Distiller 5.0

I have been reading and following the help files and the User Guide for 
days now.  I cannot successfully and consistently make a simple link within the 
same document. 

It looks like you need to save as "View Only" in order to activate the 
link.  I have done that and also saved regular and I cannot get the link to 
jump from point A to point B 
or in other words to go from the "new link" to the "specified 
destination".

Here is what I am doing.

1.   Select the word or phrase that is the destination 
2.  ; Go to Special>Hypertext 
3.   In the Command box, select "Specify Named Destination" 
4.   In the Syntax box it says "newlink"   and then next to that I type 
in the word to be found  "checklist"  all lower case 
5.   The checkbox for "Validate Command upon Insertion is checked 
6.   Click on "New Hypertext Marker"

then I go to the starting point 

1.   Select the word or phrase that will be marked as the starting 
point 
2.   Go to Special>Hypertext 
3.   In the Command box, select "Jump to Named Destination" 
4.   In the Syntax box it says "gotolink" and then next to that I type 
in the word that was used at the destination point "server"  all lowercase 
5.   The checkbox for "Validate Command upon Insertion is checked 
6.   Click on "New Hypertext Marker"

So, now from here is apparently where I get lost. 

If I save as "view only", I will get the hand pointer and it looks like 
it will work. 

However, if I click on it, nothing happens. 

If I make a PDF, nothing happens. 

Please, what am I missing? 

Thanks, 

Sue Curtzwiler   susa...@vmc.com 
<http://us.mc368.mail.yahoo.com/mc/compose?to=susa...@vmc.com> 



- Les 



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