Re: [WAMUG] iPad WiFi connectivity

2023-06-08 Thread FW via WAMUG
Hi Daniel,

Yes that rings a bell.

I’ll look into it.

Thanks for your advice.

Cheers
Walter

***

> On 9 Jun 2023, at 11:27 , Daniel Kerr via WAMUG  
> wrote:
> 
> Hi Walter
> 
> Just going into a job so a quick reply. 
> But check your SMTP (outgoing) server setting is set to authenticate. 
> Basically it means you have to have your full email address and password set 
> for outgoing server settings. And authentication is set to password. 
> Also some overseas connections require you to change your outgoing port also. 
> 
> Check those and see how you go. 
> Kind regards 
> Daniel
> 
> 
>  Sent from my iPhone 12 Pro 
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> p : 0414 795 960
> e : wamugATmacwizardry.com.au
> w : http://www.macwizardry.com.au
> 
> *** For Everything Apple ***
> 
> 
> 
>> On 9 Jun 2023, at 10:43 am, Tim Law via WAMUG  
>> wrote:
>> 
>> Hello Walter,
>> 
>> Are you using Apple Mail on the iPad, or something else, Gmail for example.  
>> I don’t have an answer, but thought it might help clarify for others. 
>> 
>> One solution is for you to buy me an overseas ticket, Europe would be nice, 
>> and I can test the iPad out over there. :-) 
>> 
>> Regards
>> 
>> Tim
>> 
>> 
>> 
>>> On 9 Jun 2023, at 9:52 am, FW via WAMUG  wrote:
>>> 
>>> Good Morning all,
>>> 
>>> I have a question regarding the receiving and sending of emails on the iPad.
>>> 
>>> In my home LAN I can receive and send emails via WiFi.
>>> Also when I go somewhere and log into another LAN.
>>> 
>>> Overseas I can only receive emails but not send.
>>> 
>>> Sometime ago I was told that some mail setting  had to be changed/added in 
>>> order to send emails.
>>> I can’t remember what it was.
>>> 
>>> Anyone has any idea what it is ?
>>> 
>>> Thanks,
>>> 
>>> cheers
>>> 
>>> Walter
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>> 
>> -- The WA Macintosh User Group Mailing List --
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> 
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Re: [WAMUG] iPad WiFi connectivity

2023-06-08 Thread Daniel Kerr via WAMUG
Hi Walter

Just going into a job so a quick reply. 
But check your SMTP (outgoing) server setting is set to authenticate. 
Basically it means you have to have your full email address and password set 
for outgoing server settings. And authentication is set to password. 
Also some overseas connections require you to change your outgoing port also. 

Check those and see how you go. 
Kind regards 
Daniel


 Sent from my iPhone 12 Pro 

---
Daniel Kerr
MacWizardry

p : 0414 795 960
e : wamugATmacwizardry.com.au
w : http://www.macwizardry.com.au

*** For Everything Apple ***



> On 9 Jun 2023, at 10:43 am, Tim Law via WAMUG  
> wrote:
> 
> Hello Walter,
> 
> Are you using Apple Mail on the iPad, or something else, Gmail for example.  
> I don’t have an answer, but thought it might help clarify for others. 
> 
> One solution is for you to buy me an overseas ticket, Europe would be nice, 
> and I can test the iPad out over there. :-) 
> 
> Regards
> 
> Tim
> 
> 
> 
>> On 9 Jun 2023, at 9:52 am, FW via WAMUG  wrote:
>> 
>> Good Morning all,
>> 
>> I have a question regarding the receiving and sending of emails on the iPad.
>> 
>> In my home LAN I can receive and send emails via WiFi.
>> Also when I go somewhere and log into another LAN.
>> 
>> Overseas I can only receive emails but not send.
>> 
>> Sometime ago I was told that some mail setting  had to be changed/added in 
>> order to send emails.
>> I can’t remember what it was.
>> 
>> Anyone has any idea what it is ?
>> 
>> Thanks,
>> 
>> cheers
>> 
>> Walter
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <https://www.mail-archive.com/wamug@wamug.org.au/>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: [WAMUG] iPad WiFi connectivity

2023-06-08 Thread Tim Law via WAMUG
Hello Walter,

Are you using Apple Mail on the iPad, or something else, Gmail for example.  I 
don’t have an answer, but thought it might help clarify for others. 

One solution is for you to buy me an overseas ticket, Europe would be nice, and 
I can test the iPad out over there. :-) 

Regards

Tim



> On 9 Jun 2023, at 9:52 am, FW via WAMUG  wrote:
> 
> Good Morning all,
> 
> I have a question regarding the receiving and sending of emails on the iPad.
> 
> In my home LAN I can receive and send emails via WiFi.
> Also when I go somewhere and log into another LAN.
> 
> Overseas I can only receive emails but not send.
> 
> Sometime ago I was told that some mail setting  had to be changed/added in 
> order to send emails.
> I can’t remember what it was.
> 
> Anyone has any idea what it is ?
> 
> Thanks,
> 
> cheers
> 
> Walter
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: [WAMUG] iPad WiFi connectivity

2023-06-08 Thread Stephen Chape via WAMUG
   Hi Walter.

   I am guessing here, but maybe turn on Overseas Roaming ?

   On 9 Jun 2023, at 9:52 am, FW via WAMUG 
   wrote:

   Good Morning all,
   I have a question regarding the receiving and sending of emails on the
   iPad.
   In my home LAN I can receive and send emails via WiFi.
   Also when I go somewhere and log into another LAN.
   Overseas I can only receive emails but not send.
   Sometime ago I was told that some mail setting  had to be changed/added
   in order to send emails.
   I can’t remember what it was.
   Anyone has any idea what it is ?
   Thanks,
   cheers
   Walter
   -- The WA Macintosh User Group Mailing List --
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   Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
   Settings & Unsubscribe -
   <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

   Regards
   Stephen Chape
   Mac by choice
   Windows because my employer knew no better
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[WAMUG] iPad WiFi connectivity

2023-06-08 Thread FW via WAMUG
Good Morning all,

I have a question regarding the receiving and sending of emails on the iPad.

In my home LAN I can receive and send emails via WiFi.
Also when I go somewhere and log into another LAN.

Overseas I can only receive emails but not send.

Sometime ago I was told that some mail setting  had to be changed/added in 
order to send emails.
I can’t remember what it was.

Anyone has any idea what it is ?

Thanks,

cheers

Walter
-- The WA Macintosh User Group Mailing List --
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Re: [WAMUG] How to make a m4v video loop on iPad Air 2

2022-02-17 Thread Matt Falvey
Hi Peter, thanks very much for the reply.

I had a look at Loopy and it looks much to professional for what I want.

I think I will try the Keynote option and see if that works for me.

Thanks again.

Matt.

Message: 3
Date: Mon, 14 Feb 2022 08:44:09 +0800
From: Peter Hinchliffe mailto:hinch...@multiline.com.au>>
To: wamug@wamug.org.au <mailto:wamug@wamug.org.au>
Subject: Re: [WAMUG] How to make a m4v video loop on iPad Air 2
Message-ID: <4c06bd58-6f26-4db3-913d-6ccb0180b...@multiline.com.au 
<mailto:4c06bd58-6f26-4db3-913d-6ccb0180b...@multiline.com.au>>
Content-Type: text/plain;   charset=utf-8



> On 13 Feb 2022, at 5:45 pm, Matt Falvey  <mailto:mmfal...@bigpond.net.au>> wrote:
> 
> Hi Ronni, thanks for the reply.
> 
> I tried the first option of going to Settings and then Photos, but I cannot 
> find a Repeat option for slideshows anywhere. 
> 
> The options I have are: Allow Photos to Access Siri & Search, iCloud, 
> Optimise iPad Storage, Download and Keep Originals, Upload to My Photo 
> Stream,, Shared Albums, Hidden Album, Photos Tab - Auto Play Videos and Live 
> Photos, Memories, Transfer to Mac or PC. 
> 
> 
> With regard to Quicktime that is the main cause of my problem - it is not on 
> my iPad! Nor does it seem as if it is available, (at least not on the app 
> store). 
> 
> I knew how to loop with Quicktime I had been doing it for years but because I 
> had to get the newer iPad Air 2, OS 14.8.1 the only way I could find to make 
> the videos play was by using the AppleTV app and that as I mentioned doesn?t 
> have a loop feature.
> 
> Take care.
> 
> Matt.

Typing ?Loop video iPad? into Google returned a list of options. One of these 
is ?Loopy? which seems to just the ticket, but although is it listed as free to 
download, it does turn out to be subscription based. I suppose it depends on 
how often you intend to use it. There seems to be plenty of other options, one 
of which turns out to be Keynote, which is probably already on your iPad is is 
definitely free.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.-- The WA Macintosh User Group Mailing List --
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Re: [WAMUG] How to make a m4v video loop on iPad Air 2

2022-02-13 Thread Peter Hinchliffe


> On 13 Feb 2022, at 5:45 pm, Matt Falvey  wrote:
> 
> Hi Ronni, thanks for the reply.
> 
> I tried the first option of going to Settings and then Photos, but I cannot 
> find a Repeat option for slideshows anywhere. 
> 
> The options I have are: Allow Photos to Access Siri & Search, iCloud, 
> Optimise iPad Storage, Download and Keep Originals, Upload to My Photo 
> Stream,, Shared Albums, Hidden Album, Photos Tab - Auto Play Videos and Live 
> Photos, Memories, Transfer to Mac or PC. 
> 
> 
> With regard to Quicktime that is the main cause of my problem - it is not on 
> my iPad! Nor does it seem as if it is available, (at least not on the app 
> store). 
> 
> I knew how to loop with Quicktime I had been doing it for years but because I 
> had to get the newer iPad Air 2, OS 14.8.1 the only way I could find to make 
> the videos play was by using the AppleTV app and that as I mentioned doesn’t 
> have a loop feature.
> 
> Take care.
> 
> Matt.

Typing “Loop video iPad” into Google returned a list of options. One of these 
is “Loopy” which seems to just the ticket, but although is it listed as free to 
download, it does turn out to be subscription based. I suppose it depends on 
how often you intend to use it. There seems to be plenty of other options, one 
of which turns out to be Keynote, which is probably already on your iPad is is 
definitely free.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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[WAMUG] How to make a m4v video loop on iPad Air 2

2022-02-13 Thread Matt Falvey
Hi Ronni, thanks for the reply.

I tried the first option of going to Settings and then Photos, but I cannot 
find a Repeat option for slideshows anywhere. 

The options I have are: Allow Photos to Access Siri & Search, iCloud, Optimise 
iPad Storage, Download and Keep Originals, Upload to My Photo Stream,, Shared 
Albums, Hidden Album, Photos Tab - Auto Play Videos and Live Photos, Memories, 
Transfer to Mac or PC. 


With regard to Quicktime that is the main cause of my problem - it is not on my 
iPad! Nor does it seem as if it is available, (at least not on the app store). 

I knew how to loop with Quicktime I had been doing it for years but because I 
had to get the newer iPad Air 2, OS 14.8.1 the only way I could find to make 
the videos play was by using the AppleTV app and that as I mentioned doesn’t 
have a loop feature.

Take care.

Matt.

> 
> Message: 1
> Date: Thu, 10 Feb 2022 13:51:51 +0800
> From: Ronda Brown 
> To: wamug@wamug.org.au
> Subject: Re: [WAMUG] How to make a m4v video loop on iPad Air 2
> Message-ID: <44a583b6-361f-4f77-ae79-4306b8652...@mac.com>
> Content-Type: text/plain; charset="utf-8"
> 
> Go Go to ?Settings? and then ?Photos? from your iPad's home screen. Change 
> the ?Repeat? option for slideshows to ?On.? Go to your ?Photos? window and 
> select the new albu.
> ...
> Open the video in Quicktime.
> Go to the ?View? menu at the top.
> Click ?Loop.?
> Your video will now loop!
> to ?Settings? and then ?Photos? from your iPad's Home Screenc . Change the 
> ?Repeat? option for slideshows to ?On.? Go to your ?Photos? window and select 
> the new album.
> ...
> Open the video in Quicktime.
> Go to the ?View? menu at the top.
> Click ?Loop.?
> Your video will now loop!
> 
> Sent from Ronni's iPhone 7 Plus
> 
>> On 10 Feb 2022, at 10:15 am, Matt Falvey  wrote:
>> 
>> ?Hi, I had an old iPad which was running OS 10.2 and I have just bought a 
>> new digital piano. Because the new apps that came with it would not run on 
>> the old OS, I had to upgrade to an iPad Air 2.
>> 
>> I had been using small Quicktime tutorial movies that I could set on loop.
>> 
>> With the iPad Air 2 I found that the only way to import and play the videos 
>> I had on iTunes was through the AppleTV app.
>> 
>> They work fine but I can?t find a way to loop the video, which means I have 
>> to reopen the video continually, which is a real pain and a distraction.
>> 
>> Does anyone know how I can switch loop on and off?  
>> 
>> Thanks
>> 
>> Matt.-- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> -- next part --
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> URL: 
> <http://lists.wamug.org.au/pipermail/wamug.org.au-wamug/attachments/20220210/4399bde0/attachment-0001.html>
> 
> --
> 
> Message: 2
> Date: Thu, 10 Feb 2022 15:00:43 +0800
> From: Ronni Brown 
> To: wamug@wamug.org.au
> Subject: Re: [WAMUG] How to make a m4v video loop on iPad Air 2
> Message-ID: <916057e5-e621-4d08-a75d-3c442335b...@mac.com>
> Content-Type: text/plain; charset="utf-8"
> 
> Hi Matt,
> Open the video in Quicktime.
> Go to the ?View? menu at the top.
> Click ?Loop.?
> Your video will now loop!
> 
> Kind Regards,
> Ronni
> 
> 

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[WAMUG] How to make a m4v video loop on iPad Air 2

2022-02-09 Thread Matt Falvey
Hi, I had an old iPad which was running OS 10.2 and I have just bought a new 
digital piano. Because the new apps that came with it would not run on the old 
OS, I had to upgrade to an iPad Air 2.

I had been using small Quicktime tutorial movies that I could set on loop.

With the iPad Air 2 I found that the only way to import and play the videos I 
had on iTunes was through the AppleTV app.

They work fine but I can’t find a way to loop the video, which means I have to 
reopen the video continually, which is a real pain and a distraction.

Does anyone know how I can switch loop on and off?  

Thanks

Matt.-- The WA Macintosh User Group Mailing List --
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[WAMUG} How to make a video loop on iPad Air 2

2021-07-03 Thread Matt Falvey
Hi, I had an old iPad which was running OS 10.2 and I have just bought a new 
digital piano. Because the new apps that came with it would not run on the old 
OS, I had to upgrade to an iPad Air 2.

I had been using small Quicktime tutorial movies that I could set on loop.

With the iPad Air 2 I found that the only way to import and play the videos I 
had on iTunes was through the AppleTV app.

They work fine but I can’t find a way to loop the video, which means I have to 
reopen the video continually, which is a real pain and a distraction.

Does anyone know how I can switch loop on and off?  

Thanks

Matt.-- The WA Macintosh User Group Mailing List --
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Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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[WAMUG} How to make a video loop on iPad Air 2

2021-06-22 Thread Matt Falvey
Hi, I had an old iPad which was running OS 10.2 and I bought a new digital 
piano and to the new apps that came with it would not run on the old OS so I 
had to upgrade to an iPad Air 2.

I had been using small Quicktime tutorial movies that I could set on loop.

With the iPad Air 2 I found that the only way to import and play the videos I 
had on iTunes was through the AppleTV app.

They work fine but I can’t find a way to loop the video, which means I have to 
reopen the video continually, which is a real pain and a distraction.

Does anyone know how I can switch on and off loop?  

Thanks

Matt.
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Re: Ipad

2019-12-17 Thread Juliet Kitson
Hi
Ronni
It was on iPad not phone but thanks it worked on the iPad.
Regards Bill

On Tue, Dec 17, 2019 at 9:08 AM Ronni Brown  wrote:

> Hi Bill,
>
> Have you tried performing a soft reset to give your device a completely
> clean start.
>
>1. Press and hold both the Power and Home buttons simultaneously for
>at least 10 seconds, until you see the Apple logo. You can let go of both
>buttons after the Apple logo appears.
>2. Your phone will go through the usual process of starting up.
>3. You’ll be back on your home screen.
>4. Then test the alarm timer.
>
>
> If you’ve installed other third-party alarm apps, try removing them,
> restart your device and check to see if it works. These apps may conflict
> with the stock Clock app on your device.
>
> Kind Regards,
>
> Ronni
>
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> On 17 Dec 2019, at 4:35 am, Juliet Kitson  wrote:
>
> 
> Hi Ronni
> Used to be the duck but it stopped working so we changed to by the seaside
> but that does not work either.
> Regards Bill
>
> On Mon, Dec 16, 2019 at 10:14 PM Ronni Brown  wrote:
>
>> Hi Bill,
>>
>> What sound do you have selected for the timer?
>>
>>
>> Kind Regards,
>>
>> Ronni
>>
>>
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>>
>>
>> On 16 Dec 2019, at 6:51 pm, Juliet Kitson  wrote:
>>
>> 
>> Hi Ronni
>> Alarm sound is ok all alerts are ok it is only the timer sound that does
>> not work.
>> Regards Bill
>>
>> On Mon, Dec 16, 2019 at 9:43 PM Ronni Brown  wrote:
>>
>>> Hi Bill & Juliet,
>>>
>>> If you have an alarm that doesn’t sound or is too quiet, check the
>>> following:
>>>
>>>- Set the volume on your iPad. If your alarm volume is too low or
>>>too loud, press the volume button up or down to adjust it.
>>>- You can also go to Settings > Sounds  and drag the slider under
>>>Ringers And Alerts.
>>>- If your alarm only vibrates, make sure that your alarm sound isn't
>>>set to None. Open the Clock app, tap the Alarm tab, then tap Edit. Tap 
>>> the
>>>alarm, then tap Sound and choose a Sound.
>>>
>>>
>>> Kind Regards,
>>>
>>> Ronni
>>>
>>>
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>>>
>>>
>>> On 16 Dec 2019, at 5:06 pm, Susan Hastings 
>>> wrote:
>>>
>>> Hi, have you tried changing which sound you want to play? When
>>> choosing a new sound can you hear it play? Cheers, Susan
>>>
>>> Sent from my iPad
>>>
>>> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
>>>
>>>
>>> 
>>>
>>> Hello All
>>>
>>> I have a iPad mid 2013 all of a sudden the alarm when a timer has
>>> finished does not sound anymore but all other alerts and sounds work OK.
>>> any ideas welcome.
>>>
>>> Regards Bill & Juliet
>>>
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>>>
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>>>
>>>
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>>>
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>>
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Re: Ipad

2019-12-16 Thread Ronni Brown
Hi Bill,

Have you tried performing a soft reset to give your device a completely clean 
start.

Press and hold both the Power and Home buttons simultaneously for at least 10 
seconds, until you see the Apple logo. You can let go of both buttons after the 
Apple logo appears.
Your phone will go through the usual process of starting up.
You’ll be back on your home screen.
Then test the alarm timer.

If you’ve installed other third-party alarm apps, try removing them, restart 
your device and check to see if it works. These apps may conflict with the 
stock Clock app on your device.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 17 Dec 2019, at 4:35 am, Juliet Kitson  wrote:
> 
> 
> Hi Ronni
> Used to be the duck but it stopped working so we changed to by the seaside 
> but that does not work either.
> Regards Bill
> 
>> On Mon, Dec 16, 2019 at 10:14 PM Ronni Brown  wrote:
>> Hi Bill,
>> 
>> What sound do you have selected for the timer?
>> 
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>>> On 16 Dec 2019, at 6:51 pm, Juliet Kitson  wrote:
>>>> 
>>> 
>>> Hi Ronni
>>> Alarm sound is ok all alerts are ok it is only the timer sound that does 
>>> not work.
>>> Regards Bill
>>> 
>>>> On Mon, Dec 16, 2019 at 9:43 PM Ronni Brown  wrote:
>>>> Hi Bill & Juliet,
>>>> 
>>>> If you have an alarm that doesn’t sound or is too quiet, check the 
>>>> following:
>>>> Set the volume on your iPad. If your alarm volume is too low or too loud, 
>>>> press the volume button up or down to adjust it. 
>>>> You can also go to Settings > Sounds  and drag the slider under Ringers 
>>>> And Alerts.
>>>> If your alarm only vibrates, make sure that your alarm sound isn't set to 
>>>> None. Open the Clock app, tap the Alarm tab, then tap Edit. Tap the alarm, 
>>>> then tap Sound and choose a Sound.
>>>> 
>>>> Kind Regards,
>>>> Ronni
>>>> 
>>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>>> 
>>>> 
>>>>>> On 16 Dec 2019, at 5:06 pm, Susan Hastings  wrote:
>>>>>> 
>>>>> Hi, have you tried changing which sound you want to play? When choosing 
>>>>> a new sound can you hear it play? Cheers, Susan
>>>>> 
>>>>> Sent from my iPad
>>>>> 
>>>>>> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
>>>>>> 
>>>>>> 
>>>>>> Hello All
>>>>>> I have a iPad mid 2013 all of a sudden the alarm when a timer has 
>>>>>> finished does not sound anymore but all other alerts and sounds work OK. 
>>>>>> any ideas welcome.
>>>>>> Regards Bill & Juliet
>>>>>> -- The WA Macintosh User Group Mailing List --
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>>>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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>>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>>>> 
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Re: Ipad

2019-12-16 Thread Juliet Kitson
Hi Ronni
Used to be the duck but it stopped working so we changed to by the seaside
but that does not work either.
Regards Bill

On Mon, Dec 16, 2019 at 10:14 PM Ronni Brown  wrote:

> Hi Bill,
>
> What sound do you have selected for the timer?
>
>
> Kind Regards,
>
> Ronni
>
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> On 16 Dec 2019, at 6:51 pm, Juliet Kitson  wrote:
>
> 
> Hi Ronni
> Alarm sound is ok all alerts are ok it is only the timer sound that does
> not work.
> Regards Bill
>
> On Mon, Dec 16, 2019 at 9:43 PM Ronni Brown  wrote:
>
>> Hi Bill & Juliet,
>>
>> If you have an alarm that doesn’t sound or is too quiet, check the
>> following:
>>
>>- Set the volume on your iPad. If your alarm volume is too low or too
>>loud, press the volume button up or down to adjust it.
>>- You can also go to Settings > Sounds  and drag the slider under
>>Ringers And Alerts.
>>- If your alarm only vibrates, make sure that your alarm sound isn't
>>set to None. Open the Clock app, tap the Alarm tab, then tap Edit. Tap the
>>alarm, then tap Sound and choose a Sound.
>>
>>
>> Kind Regards,
>>
>> Ronni
>>
>>
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>>
>>
>> On 16 Dec 2019, at 5:06 pm, Susan Hastings  wrote:
>>
>> Hi, have you tried changing which sound you want to play? When choosing
>> a new sound can you hear it play? Cheers, Susan
>>
>> Sent from my iPad
>>
>> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
>>
>>
>> 
>>
>> Hello All
>>
>> I have a iPad mid 2013 all of a sudden the alarm when a timer has
>> finished does not sound anymore but all other alerts and sounds work OK.
>> any ideas welcome.
>>
>> Regards Bill & Juliet
>>
>> -- The WA Macintosh User Group Mailing List --
>>
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>
>> Settings & Unsubscribe - <
>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>
>>
>> -- The WA Macintosh User Group Mailing List --
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>> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>
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Re: Ipad

2019-12-16 Thread Ronni Brown
Hi Bill,

What sound do you have selected for the timer?


Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 Dec 2019, at 6:51 pm, Juliet Kitson  wrote:
> 
> 
> Hi Ronni
> Alarm sound is ok all alerts are ok it is only the timer sound that does not 
> work.
> Regards Bill
> 
>> On Mon, Dec 16, 2019 at 9:43 PM Ronni Brown  wrote:
>> Hi Bill & Juliet,
>> 
>> If you have an alarm that doesn’t sound or is too quiet, check the following:
>> Set the volume on your iPad. If your alarm volume is too low or too loud, 
>> press the volume button up or down to adjust it. 
>> You can also go to Settings > Sounds  and drag the slider under Ringers And 
>> Alerts.
>> If your alarm only vibrates, make sure that your alarm sound isn't set to 
>> None. Open the Clock app, tap the Alarm tab, then tap Edit. Tap the alarm, 
>> then tap Sound and choose a Sound.
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>>> On 16 Dec 2019, at 5:06 pm, Susan Hastings  wrote:
>>>> 
>>> Hi, have you tried changing which sound you want to play? When choosing a 
>>> new sound can you hear it play? Cheers, Susan
>>> 
>>> Sent from my iPad
>>> 
>>>> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
>>>> 
>>>> 
>>>> Hello All
>>>> I have a iPad mid 2013 all of a sudden the alarm when a timer has finished 
>>>> does not sound anymore but all other alerts and sounds work OK. any ideas 
>>>> welcome.
>>>> Regards Bill & Juliet
>>>> -- The WA Macintosh User Group Mailing List --
>>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>>> Settings & Unsubscribe - 
>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Ipad

2019-12-16 Thread Juliet Kitson
Hi Ronni
Alarm sound is ok all alerts are ok it is only the timer sound that does
not work.
Regards Bill

On Mon, Dec 16, 2019 at 9:43 PM Ronni Brown  wrote:

> Hi Bill & Juliet,
>
> If you have an alarm that doesn’t sound or is too quiet, check the
> following:
>
>- Set the volume on your iPad. If your alarm volume is too low or too
>loud, press the volume button up or down to adjust it.
>- You can also go to Settings > Sounds  and drag the slider under
>Ringers And Alerts.
>- If your alarm only vibrates, make sure that your alarm sound isn't
>set to None. Open the Clock app, tap the Alarm tab, then tap Edit. Tap the
>alarm, then tap Sound and choose a Sound.
>
>
> Kind Regards,
>
> Ronni
>
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> On 16 Dec 2019, at 5:06 pm, Susan Hastings  wrote:
>
> Hi, have you tried changing which sound you want to play? When choosing
> a new sound can you hear it play? Cheers, Susan
>
> Sent from my iPad
>
> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
>
>
> 
>
> Hello All
>
> I have a iPad mid 2013 all of a sudden the alarm when a timer has finished
> does not sound anymore but all other alerts and sounds work OK. any ideas
> welcome.
>
> Regards Bill & Juliet
>
> -- The WA Macintosh User Group Mailing List --
>
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
>
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Re: Ipad

2019-12-16 Thread Ronni Brown
Hi Bill & Juliet,

If you have an alarm that doesn’t sound or is too quiet, check the following:
Set the volume on your iPad. If your alarm volume is too low or too loud, press 
the volume button up or down to adjust it. 
You can also go to Settings > Sounds  and drag the slider under Ringers And 
Alerts.
If your alarm only vibrates, make sure that your alarm sound isn't set to None. 
Open the Clock app, tap the Alarm tab, then tap Edit. Tap the alarm, then tap 
Sound and choose a Sound.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 16 Dec 2019, at 5:06 pm, Susan Hastings  wrote:
> 
> Hi, have you tried changing which sound you want to play? When choosing a 
> new sound can you hear it play? Cheers, Susan
> 
> Sent from my iPad
> 
>> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
>> 
>> 
>> Hello All
>> I have a iPad mid 2013 all of a sudden the alarm when a timer has finished 
>> does not sound anymore but all other alerts and sounds work OK. any ideas 
>> welcome.
>> Regards Bill & Juliet
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> -- The WA Macintosh User Group Mailing List --
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Re: Ipad

2019-12-16 Thread Pete
A I see you're not alone Jules with this issue, lots of Google hits on this 
topic "ipad timer volume low". Have a read maybe something here will work for 
you.

https://discussions.apple.com/thread/250088140

Regards

Pete

> On 16 Dec 2019, at 5:06 pm, Susan Hastings  wrote:
> 
> Hi, have you tried changing which sound you want to play? When choosing a new 
> sound can you hear it play? Cheers, Susan
> 
> Sent from my iPad
> 
>> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
>> 
>> 
>> Hello All
>> I have a iPad mid 2013 all of a sudden the alarm when a timer has finished 
>> does not sound anymore but all other alerts and sounds work OK. any ideas 
>> welcome.
>> Regards Bill & Juliet
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
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Re: Ipad

2019-12-16 Thread Susan Hastings
Hi, have you tried changing which sound you want to play? When choosing a new 
sound can you hear it play? Cheers, Susan

Sent from my iPad

> On 16 Dec 2019, at 3:45 pm, Juliet Kitson  wrote:
> 
> 
> Hello All
> I have a iPad mid 2013 all of a sudden the alarm when a timer has finished 
> does not sound anymore but all other alerts and sounds work OK. any ideas 
> welcome.
> Regards Bill & Juliet
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: Ipad

2019-12-16 Thread Juliet Kitson
I have checked that but as I said all other sounds and alerts work OK.
Regards Biii

On Mon, Dec 16, 2019 at 7:08 PM Peter Crisp 
wrote:

> Hi Bill and Juliet, check the mechanical volume slider On/Off position on
> the device and also the volume setting. Go into Settings>Sounds and see how
> the volume slider there is set.
>
>
>
> Kind Regards
>
>
> Peter Crisp
>
>
> - Original Message -
> From:
> wamug@wamug.org.au
>
> To:
> "WAMUG Mailing List" 
> Cc:
>
> Sent:
> Mon, 16 Dec 2019 18:46:30 +1100
> Subject:
> Ipad
>
>
> Hello All
> I have a iPad mid 2013 all of a sudden the alarm when a timer has finished
> does not sound anymore but all other alerts and sounds work OK. any ideas
> welcome.
> Regards Bill & Juliet
>
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Ipad

2019-12-16 Thread Peter Crisp
Hi Bill and Juliet, check the mechanical volume slider On/Off position
on the device and also the volume setting. Go into Settings>Sounds and
see how the volume slider there is set. 

Kind Regards

Peter Crisp

- Original Message -
From: wamug@wamug.org.au
To:"WAMUG Mailing List" 
Cc:
Sent:Mon, 16 Dec 2019 18:46:30 +1100
Subject:Ipad

Hello AllI have a iPad mid 2013 all of a sudden the alarm when a timer
has finished does not sound anymore but all other alerts and sounds
work OK. any ideas welcome.Regards Bill & Juliet
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Ipad

2019-12-15 Thread Juliet Kitson
Hello All
I have a iPad mid 2013 all of a sudden the alarm when a timer has finished
does not sound anymore but all other alerts and sounds work OK. any ideas
welcome.
Regards Bill & Juliet
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Re: Ipad

2019-06-24 Thread Juliet Kitson
Thanks everybody this old bloke has got it done.
Regards Bill

On Mon, 24 Jun 2019 at 18:00, Brian RISBEY  wrote:

> Sorry Ronni
> Just saw your response from this morning:)
>
> Brian Risbey
> OS12.3.1‍☕️
>
> On 24 Jun 2019, at 07:59, Ronni Brown  wrote:
>
> Hello Bill,
>
> From the Home screen, tap Settings > General > iPhone Storage.
> iPhone used and available memory, plus a graph of what is using the
> memory.
> Scroll down to see how much memory each app is using.
>
> Kind Regards,
> Ronni
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> > On 24 Jun 2019, at 6:55 am, Juliet Kitson  wrote:
> >
> > Hello
> > Juliets Ipad indicates very little memory left how do I find out where
> it is all being used.
> > Regards Bill
> > -- The WA Macintosh User Group Mailing List --
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> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
>
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Re: Ipad

2019-06-24 Thread Brian RISBEY
Sorry Ronni
Just saw your response from this morning:)

Brian Risbey 
OS12.3.1‍☕️

On 24 Jun 2019, at 07:59, Ronni Brown  wrote:

Hello Bill,

From the Home screen, tap Settings > General > iPhone Storage. 
iPhone used and available memory, plus a graph of what is using the memory. 
Scroll down to see how much memory each app is using.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jun 2019, at 6:55 am, Juliet Kitson  wrote:
> 
> Hello 
> Juliets Ipad indicates very little memory left how do I find out where it is 
> all being used.
> Regards Bill
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: Ipad

2019-06-24 Thread Brian RISBEY
Hi
Try:
Settings/General/ iPad Storage

My iPhone has a graph showing photos, Apps... 

Brian Risbey 
OS12.3.1‍☕️

On 24 Jun 2019, at 06:55, Juliet Kitson  wrote:

Hello 
Juliets Ipad indicates very little memory left how do I find out where it is 
all being used.
Regards Bill
-- The WA Macintosh User Group Mailing List --
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Re: Ipad

2019-06-23 Thread Ronni Brown
Hello Bill,

From the Home screen, tap Settings > General > iPhone Storage. 
iPhone used and available memory, plus a graph of what is using the memory. 
Scroll down to see how much memory each app is using.

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 24 Jun 2019, at 6:55 am, Juliet Kitson  wrote:
> 
> Hello 
> Juliets Ipad indicates very little memory left how do I find out where it is 
> all being used.
> Regards Bill
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Ipad

2019-06-23 Thread Juliet Kitson
Hello
Juliets Ipad indicates very little memory left how do I find out where it
is all being used.
Regards Bill
-- The WA Macintosh User Group Mailing List --
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Re: OSX/IOS notes in iCloud - problem with iPad

2019-05-04 Thread Neil Houghton
Hi Ronni,

 

Thanks for your advice – my replies in situ:

 

I’m starting to think that although the ipads on  IOS 10.3.3 and 9.3.5 and the 
iMac on OSX 10.11.6 are all capable of the notes “upgrade” the OSX Notes app 
continues to work fine on creating notes in icloud and moving notes to icloud 
but the IOS Notes app no longer allows this.

 

I suspect that Georgie will prefer to just leave things as is and accept that 
her ipad will not create notes in icloud rather than lose the Notes 
functionalty on the phone (which is what she uses 90% of the time) and have to 
use the Web app.

 

I’m continuing to look at alternatives.

 

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Ronni Brown 

Reply-To: WAMUG 
Date: Saturday, 04 May 2019 at 13:09
To: WAMUG 
Subject: Re: OSX/IOS notes in iCloud - problem with iPad

 

Hi Neil,

>From what I understand (but other members that know more about the Notes App, 
>please help),

even to see the new features and sync those notes to other devices, you must 
“upgrade” your Notes accounts after updating to iOS 9 (or OS X 10.11 El 
Capitan). 

 

I’m happy to accept that we will not see or be able to use any of the new 
features until we upgrade. Happy enough to just have the old functionality 
until we (eventually) get rid of the old iPhones.

It is not the case that the devices do not sync to icloud without upgrading – I 
have not upgraded but I can still create notes in icloud on the iMac using OSX 
10.11.6 and even on the old iPhones using IOS 7.1.2. These notes sync across 
all devices and once in icloud they are seen on the ipads – the only problem is 
that we cannot CREATE notes in icloud on the iPads.

 

 

 

The problem with doing so is that the Notes app in 10.10 Yosemite (and iOS 8) 
doesn’t support the new format, so notes in your iCloud account won’t sync 
until upgraded. 

This is why I have not upgraded – at the moment all devices sync OK but if I 
upgrade the iPhones will no longer see any of the upgraded notes – since (for 
Georgie) 905 of these notes are created and viewed on the iPhone that would be 
a worse problem than our current one ;o)



So your choice is probably… Upgrade the iPhone 4S to iOS 9.3.5

The phones are both the original iPhone4s – so IOS 7.1.2 is as high as they go.



Upgrade Notes on your iOS 9 devices and use the iCloud.com Web app on 
unsupported devices.

Georgie would be happier living with the current problem than losing the Notes 
functionality on her phone and having to use the web app.



On the iPads - Settings > Notes - Accounts - Default Account is iCloud - I’m 
thinking you might also have “On My iPad” account selected?

No default account IS set to iCloud – however the notes are still created in 
“on my iPad”

 

 

Cheers,

Ronni

 

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz

8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


macOS High Sierra 10.13.6

 



On 3 May 2019, at 2:03 pm, Neil Houghton  wrote:

 

Hi Ronni,

 

1.   Yes, I am signed into icloud on the ipads and can see all the notes in 
my icloud on the ipads. The problem is that we can only create new notes “on my 
ipad” and cannot move these notes to icloud.

2.   No, I have not upgraded our notes on the ipad. My understanding was 
that if we DO do that then it is the actual notes in our icloud accounts that 
get upgraded to the newer notes format and that if we do that then our iPhones 
(old iPhone4s running ios 7.1.2) will no longer be able to read these notes. 
Given that Georgie uses notes on her phone much more than on her iPad she would 
be very upset if she could no longer read the notes.

3.   My understanding was that if you did NOT upgrade then you would 
continue to use the old note format and so would miss out on any of the new 
features introduced with the notes – that is certainly how it works on my iMac 
which is running El Capitan and so is able to be upgraded to the new notes 
format (like the ipads) but I can still create notes in icloud which can be 
read on both the phones and the ipads and I can move notes from “on my 
computer” to icloud – so I sort of assumed that the same thing would work on 
the ipads?

 

So is our problem an Apple “feature” in that the OSX Notes app WILL let us 
create notes in icloud without upgrading to the new notes format but the IOS 
notes app will NOT allow this?

 

Cheers

 

 

Neil

(still confused)

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Ronni Brown 

Reply-To: WAMUG 
Date: Thursday, 02 May 2019 at 14:34
To: WAMUG 
Subject: Re: OSX/IOS notes in iCloud - problem with iPad

 

Hi Neil,

 

 

I’ve only been able to give your message a quick read… so this may sound 
stupid… but are you sure you are signed into your iCloud account on 

Re: OSX/IOS notes in iCloud - problem with iPad

2019-05-03 Thread Ronni Brown
Hi Neil,

From what I understand (but other members that know more about the Notes App, 
please help),
even to see the new features and sync those notes to other devices, you must 
“upgrade” your Notes accounts after updating to iOS 9 (or OS X 10.11 El 
Capitan). 
The problem with doing so is that the Notes app in 10.10 Yosemite (and iOS 8) 
doesn’t support the new format, so notes in your iCloud account won’t sync 
until upgraded. 

So your choice is probably… Upgrade the iPhone 4S to iOS 9.3.5

Upgrade Notes on your iOS 9 devices and use the iCloud.com Web app on 
unsupported devices.

On the iPads - Settings > Notes - Accounts - Default Account is iCloud - I’m 
thinking you might also have “On My iPad” account selected?

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6


> On 3 May 2019, at 2:03 pm, Neil Houghton  wrote:
> 
> Hi Ronni,
>  
> Yes, I am signed into icloud on the ipads and can see all the notes in my 
> icloud on the ipads. The problem is that we can only create new notes “on my 
> ipad” and cannot move these notes to icloud.
> No, I have not upgraded our notes on the ipad. My understanding was that if 
> we DO do that then it is the actual notes in our icloud accounts that get 
> upgraded to the newer notes format and that if we do that then our iPhones 
> (old iPhone4s running ios 7.1.2) will no longer be able to read these notes. 
> Given that Georgie uses notes on her phone much more than on her iPad she 
> would be very upset if she could no longer read the notes.
> My understanding was that if you did NOT upgrade then you would continue to 
> use the old note format and so would miss out on any of the new features 
> introduced with the notes – that is certainly how it works on my iMac which 
> is running El Capitan and so is able to be upgraded to the new notes format 
> (like the ipads) but I can still create notes in icloud which can be read on 
> both the phones and the ipads and I can move notes from “on my computer” to 
> icloud – so I sort of assumed that the same thing would work on the ipads?
>  
> So is our problem an Apple “feature” in that the OSX Notes app WILL let us 
> create notes in icloud without upgrading to the new notes format but the IOS 
> notes app will NOT allow this?
>  
> Cheers
>  
>  
> Neil
> (still confused)
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com <mailto:n...@possumology.com>
>  
>  
> From:  <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Ronni 
> Brown mailto:ro...@mac.com>>
> Reply-To: WAMUG mailto:wamug@wamug.org.au>>
> Date: Thursday, 02 May 2019 at 14:34
> To: WAMUG mailto:wamug@wamug.org.au>>
> Subject: Re: OSX/IOS notes in iCloud - problem with iPad
>  
> Hi Neil,
>  
>  
> I’ve only been able to give your message a quick read… so this may sound 
> stupid… but are you sure you are signed into your iCloud account on the 
> iPads. Using the same Apple ID doesn't mean your iPad automatically connects 
> to your iCloud. 
> This is very possible especially if you set up your iPad using iTunes not 
> iCloud backup. 
> Check to be sure you are signed into your iCloud account.
> 
> Another quick thought: You did upgrade your Notes when you installed iOS9 or 
> later?
> Upgrading Your Notes
> • Update to iOS 9 or later. ... 
> • Open the Notes app on your iPad. ... 
> • Tap the "<" button to view the folder list if you aren't 
> prompted to upgrade. ... 
> • Tap "Upgrade" in the upper corner. ... 
> • Tap "Upgrade Now" when prompted. ... 
> • Wait while your Notes app upgrades
>  
> <https://www.wikihow.com/Upgrade-iPhone-Notes 
> <https://www.wikihow.com/Upgrade-iPhone-Notes>>
>  
> Sorry if none of above is of any help at all for you ;-(
>  
> Kind regards,
>  
> Ronni
> 
> 
>> On 1 May 2019, at 8:43 pm, Neil Houghton > <mailto:n...@possumology.com>> wrote:
>>  
>> OK so I’m getting very confused with how notes synching works/does not work 
>> in icloud:
>>  
>> On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
>> notes sections for icloud, bigpond, internode, outlook and “on my computer” 
>> I create notes in the iCloud section and they go to my iCloud notes and can 
>> be seen on all devices. Old notes that were shown as “on my computer” could 
>> just be dragged and dropped to the icloud section and were then accessible 
>

Re: OSX/IOS notes in iCloud - problem with iPad

2019-05-03 Thread Neil Houghton
Hi Ronni,

 
Yes, I am signed into icloud on the ipads and can see all the notes in my 
icloud on the ipads. The problem is that we can only create new notes “on my 
ipad” and cannot move these notes to icloud.
No, I have not upgraded our notes on the ipad. My understanding was that if we 
DO do that then it is the actual notes in our icloud accounts that get upgraded 
to the newer notes format and that if we do that then our iPhones (old iPhone4s 
running ios 7.1.2) will no longer be able to read these notes. Given that 
Georgie uses notes on her phone much more than on her iPad she would be very 
upset if she could no longer read the notes.
My understanding was that if you did NOT upgrade then you would continue to use 
the old note format and so would miss out on any of the new features introduced 
with the notes – that is certainly how it works on my iMac which is running El 
Capitan and so is able to be upgraded to the new notes format (like the ipads) 
but I can still create notes in icloud which can be read on both the phones and 
the ipads and I can move notes from “on my computer” to icloud – so I sort of 
assumed that the same thing would work on the ipads?
 

So is our problem an Apple “feature” in that the OSX Notes app WILL let us 
create notes in icloud without upgrading to the new notes format but the IOS 
notes app will NOT allow this?

 

Cheers

 

 

Neil

(still confused)

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

 

From:  on behalf of Ronni Brown 

Reply-To: WAMUG 
Date: Thursday, 02 May 2019 at 14:34
To: WAMUG 
Subject: Re: OSX/IOS notes in iCloud - problem with iPad

 

Hi Neil,

 

 

I’ve only been able to give your message a quick read… so this may sound 
stupid… but are you sure you are signed into your iCloud account on the iPads. 
Using the same Apple ID doesn't mean your iPad automatically connects to your 
iCloud. 

This is very possible especially if you set up your iPad using iTunes not 
iCloud backup. 

Check to be sure you are signed into your iCloud account.

Another quick thought: You did upgrade your Notes when you installed iOS9 or 
later?

Upgrading Your Notes

    • Update to iOS 9 or later. ... 

    • Open the Notes app on your iPad. ... 

    • Tap the "<" button to view the folder list if you aren't 
prompted to upgrade. ... 

    • Tap "Upgrade" in the upper corner. ... 

    • Tap "Upgrade Now" when prompted. ... 

    • Wait while your Notes app upgrades

 

<https://www.wikihow.com/Upgrade-iPhone-Notes>

 

Sorry if none of above is of any help at all for you ;-(

 

Kind regards,

 

Ronni



On 1 May 2019, at 8:43 pm, Neil Houghton  wrote:

 

OK so I’m getting very confused with how notes synching works/does not work in 
icloud:

 

On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
notes sections for icloud, bigpond, internode, outlook and “on my computer” I 
create notes in the iCloud section and they go to my iCloud notes and can be 
seen on all devices. Old notes that were shown as “on my computer” could just 
be dragged and dropped to the icloud section and were then accessible across 
devices.

 

Even on my (very) old iPhone 4 running ios 7.1.2 everything works fine – I have 
the default account set as icloud and new notes are created in icloud and are 
then accessible across devices.

 

However on my iPad running the most up-to-date compatible ios 10.3.3 I can see 
all my icloud notes and I have icloud set as my default notes account BUT every 
new note created is created “on my ipad”. 

I can not find any way to change it so that new notes are created in icloud – 
even though that is the default account. I also cannot move the notes from “on 
my ipad” to “icloud” – I can go “edit” then select a note (or notes) and hit 
“move to” but the only place which is available to move to (or create new 
folders in) is “on my ipad” – ICLOUD just is not visible in the move to window. 

 

I should note that Georgina sees similar behaviour on her devices – an iPhone 4 
which works fine and an older mini iPad running its most up-to-date compatible 
ios 9.3.5 – in her case she can also see both icloud and on my ipad notes but 
can only create notes on the ipad. Her settings are different the only bit that 
allows a default account to be selected is “default account for siri” which 
shows both icloud and on my ipad  but selecting icloud makes no difference. Her 
settings also has a toggle switch for the “on my ipad” account which is on – 
but the setting is greyed out and does not seem to let you change it. Again 
selecting one of the on my ipad notes and trying the “move to” command only 
shows destinations “on my ipad”

 

It seems very strange that this works fine on the mac and the very old iphones 
but not on the ipads?

 

Any ideas.

 

 

Cheers

 

Re: OSX/IOS notes in iCloud - problem with iPad

2019-05-02 Thread Ronni Brown
Hi Neil,


I’ve only been able to give your message a quick read… so this may sound 
stupid… but are you sure you are signed into your iCloud account on the iPads. 
Using the same Apple ID doesn't mean your iPad automatically connects to your 
iCloud. 
This is very possible especially if you set up your iPad using iTunes not 
iCloud backup. 
Check to be sure you are signed into your iCloud account.

Another quick thought: You did upgrade your Notes when you installed iOS9 or 
later?
Upgrading Your Notes
• Update to iOS 9 or later. ... 
• Open the Notes app on your iPad. ... 
• Tap the "<" button to view the folder list if you aren't prompted to 
upgrade. ... 
• Tap "Upgrade" in the upper corner. ... 
• Tap "Upgrade Now" when prompted. ... 
• Wait while your Notes app upgrades

<https://www.wikihow.com/Upgrade-iPhone-Notes 
<https://www.wikihow.com/Upgrade-iPhone-Notes>>

Sorry if none of above is of any help at all for you ;-(

Kind regards,

Ronni

> On 1 May 2019, at 8:43 pm, Neil Houghton  wrote:
> 
> OK so I’m getting very confused with how notes synching works/does not work 
> in icloud:
>  
> On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
> notes sections for icloud, bigpond, internode, outlook and “on my computer” I 
> create notes in the iCloud section and they go to my iCloud notes and can be 
> seen on all devices. Old notes that were shown as “on my computer” could just 
> be dragged and dropped to the icloud section and were then accessible across 
> devices.
>  
> Even on my (very) old iPhone 4 running ios 7.1.2 everything works fine – I 
> have the default account set as icloud and new notes are created in icloud 
> and are then accessible across devices.
>  
> However on my iPad running the most up-to-date compatible ios 10.3.3 I can 
> see all my icloud notes and I have icloud set as my default notes account BUT 
> every new note created is created “on my ipad”. 
> I can not find any way to change it so that new notes are created in icloud – 
> even though that is the default account. I also cannot move the notes from 
> “on my ipad” to “icloud” – I can go “edit” then select a note (or notes) and 
> hit “move to” but the only place which is available to move to (or create new 
> folders in) is “on my ipad” – ICLOUD just is not visible in the move to 
> window. 
>  
> I should note that Georgina sees similar behaviour on her devices – an iPhone 
> 4 which works fine and an older mini iPad running its most up-to-date 
> compatible ios 9.3.5 – in her case she can also see both icloud and on my 
> ipad notes but can only create notes on the ipad. Her settings are different 
> the only bit that allows a default account to be selected is “default account 
> for siri” which shows both icloud and on my ipad  but selecting icloud makes 
> no difference. Her settings also has a toggle switch for the “on my ipad” 
> account which is on – but the setting is greyed out and does not seem to let 
> you change it. Again selecting one of the on my ipad notes and trying the 
> “move to” command only shows destinations “on my ipad”
>  
> It seems very strange that this works fine on the mac and the very old 
> iphones but not on the ipads?
>  
> Any ideas.
>  
>  
> Cheers
>  
>  
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com <mailto:n...@possumology.com>
>  
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
> <http://www.wamug.org.au/mailinglist/archives.shtml>>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>


-- The WA Macintosh User Group Mailing List --
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OSX/IOS notes in iCloud - problem with iPad

2019-05-01 Thread Neil Houghton
OK so I’m getting very confused with how notes synching works/does not work in 
icloud:

 

On my iMac, OSX 10.11.6, Notes version 4.2 everything works fine – I can see 
notes sections for icloud, bigpond, internode, outlook and “on my computer” I 
create notes in the iCloud section and they go to my iCloud notes and can be 
seen on all devices. Old notes that were shown as “on my computer” could just 
be dragged and dropped to the icloud section and were then accessible across 
devices.

 

Even on my (very) old iPhone 4 running ios 7.1.2 everything works fine – I have 
the default account set as icloud and new notes are created in icloud and are 
then accessible across devices.

 

However on my iPad running the most up-to-date compatible ios 10.3.3 I can see 
all my icloud notes and I have icloud set as my default notes account BUT every 
new note created is created “on my ipad”. 

I can not find any way to change it so that new notes are created in icloud – 
even though that is the default account. I also cannot move the notes from “on 
my ipad” to “icloud” – I can go “edit” then select a note (or notes) and hit 
“move to” but the only place which is available to move to (or create new 
folders in) is “on my ipad” – ICLOUD just is not visible in the move to window. 

 

I should note that Georgina sees similar behaviour on her devices – an iPhone 4 
which works fine and an older mini iPad running its most up-to-date compatible 
ios 9.3.5 – in her case she can also see both icloud and on my ipad notes but 
can only create notes on the ipad. Her settings are different the only bit that 
allows a default account to be selected is “default account for siri” which 
shows both icloud and on my ipad  but selecting icloud makes no difference. Her 
settings also has a toggle switch for the “on my ipad” account which is on – 
but the setting is greyed out and does not seem to let you change it. Again 
selecting one of the on my ipad notes and trying the “move to” command only 
shows destinations “on my ipad”

 

It seems very strange that this works fine on the mac and the very old iphones 
but not on the ipads?

 

Any ideas.

 

 

Cheers

 

 

Neil

-- 

Neil R. Houghton

Albany, Western Australia

Tel: +61 8 9841 6063

Email: n...@possumology.com

 

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Re: iPad.

2019-03-17 Thread Anthony (Tony) Francis
Hi Daniel

Yes as suspected, time to Purchase a New one methinks.

Thanks Daniel

Kind Regards

Tony

BODDINGTON.

> On 18 Mar 2019, at 12:34 pm, Daniel Kerr  wrote:
> 
> Hi Tony
> 
> Unfortunately yes, you will find those models quite slow now. It’s an iPad 2, 
> which is no longer supported by Apple.
> So they are starting to get a bit “long in the tooth” unfortunately. 
> (Considering they were introduced in March 2011 and discontinued in March 
> 2012.
> So over 7-8 years old depending when purchased.
> 
> Sometimes as a last resort they can be reset back to factory settings and set 
> up from scratch. This removes some of the “rubbish” that can be floating 
> around behind the scenes.
> But you’d want to ensure that you have everything backed up well and happy to 
> “start from fresh” to set it up again.
> Otherwise probably time to look for a newer second hand one, or a new one.
> 
> Hope that information helps.
> Kind regards
> Daniel
> 
>  Sent from my iPhone XS 
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 18 Mar 2019, at 12:16 pm, Anthony (Tony) Francis  
>> wrote:
>> 
>> Good Afternoon Fellow Wamuggers
>> 
>> Just a query, and you know that this is going to be good, me being totally 
>> Computer literate and all.
>> 
>> My Wife Lynette has an iPad which is pretty slow, although we have followed 
>> past advice to try and speed things up. It may be that the iPad is just too 
>> OLD, know the feeling.
>> 
>> OK information gathered from “About”.
>> 
>>  iPad 32GB. 9.3.5 (13GB36)
>> 
>>  MC 983X/A
>> 
>>  Serial Number.DLXH347UDKNW.
>> 
>>  Modem Firmware  04.12.09.
>> 
>> Total GB’s 27.9. Available 14.2GB
>> 
>> Any thoughts please??
>> 
>> Thanks all
>> 
>> Tony
>> 
>> BODDINGTON.
>> 
>> 
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Re: iPad.

2019-03-17 Thread Daniel Kerr
Hi Tony

Unfortunately yes, you will find those models quite slow now. It’s an iPad 2, 
which is no longer supported by Apple.
So they are starting to get a bit “long in the tooth” unfortunately. 
(Considering they were introduced in March 2011 and discontinued in March 2012.
So over 7-8 years old depending when purchased.

Sometimes as a last resort they can be reset back to factory settings and set 
up from scratch. This removes some of the “rubbish” that can be floating around 
behind the scenes.
But you’d want to ensure that you have everything backed up well and happy to 
“start from fresh” to set it up again.
Otherwise probably time to look for a newer second hand one, or a new one.

Hope that information helps.
Kind regards
Daniel

 Sent from my iPhone XS 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

> On 18 Mar 2019, at 12:16 pm, Anthony (Tony) Francis  
> wrote:
> 
> Good Afternoon Fellow Wamuggers
> 
> Just a query, and you know that this is going to be good, me being totally 
> Computer literate and all.
> 
> My Wife Lynette has an iPad which is pretty slow, although we have followed 
> past advice to try and speed things up. It may be that the iPad is just too 
> OLD, know the feeling.
> 
> OK information gathered from “About”.
> 
>   iPad 32GB. 9.3.5 (13GB36)
> 
>   MC 983X/A
> 
>   Serial Number.DLXH347UDKNW.
> 
>   Modem Firmware  04.12.09.
> 
> Total GB’s 27.9. Available 14.2GB
> 
> Any thoughts please??
> 
> Thanks all
> 
> Tony
> 
> BODDINGTON.
> 
> 
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Re: iPad.

2019-03-17 Thread Anthony (Tony) Francis
Good Afternoon Fellow Wamuggers

Just a query, and you know that this is going to be good, me being totally 
Computer literate and all.

My Wife Lynette has an iPad which is pretty slow, although we have followed 
past advice to try and speed things up. It may be that the iPad is just too 
OLD, know the feeling.

OK information gathered from “About”.

  iPad 32GB. 9.3.5 (13GB36)

  MC 983X/A

  Serial Number.DLXH347UDKNW.

  Modem Firmware  04.12.09.

Total GB’s 27.9. Available 14.2GB

Any thoughts please??

Thanks all

Tony

BODDINGTON.


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IPad for Uni use

2019-02-27 Thread Peter Crisp
Hi folks, I wonder if there is any advice regarding iPad machine selection (not 
necessarily brand new) for my son entering Uni doing Engineering/Commerce. Use 
of One Note application seems to be common from his early understanding and I 
have GoodNotes subscription. I am thinking either 12.9” iPad Pro 2nd gen or 11” 
iPad 3rd gen - either of these with keyboard/stylus.

Let me know please if you have any specific items of interest I should be aware 
of in this choice.

Kind Regards


Pete
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Re: ipad wifi problem

2019-01-10 Thread John Thompson
Hi Ronni,

Thanks for the response.  All now sorted by powering down the ipad, giving it a 
short rest and then starting up again.

Regards

John



> On 10 Jan 2019, at 11:36 am, Ronni Brown  wrote:
> 
> Hi John,
> 
> Make sure that your router is on and you're within range
> If you're too far from your router, you can't get a signal, so make sure that 
> you're within range. 
> 
> Make sure that Wi-Fi is on and you can see your network
> 
> Tap Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your 
> Wi-Fi network to join. A blue checkmark beside a network name means that 
> you're connected.
> 
> If you see Auto Join Disabled under your Wi-Fi network name, tap it turn on 
> Auto-Join.
> 
> Check for issues with your Wi-Fi network
> 
> If iOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi 
> recommendation under the name of the Wi-Fi network that you're connected to. 
> For example, you might see the alert "No Internet Connection." To get more 
> information, tap the Wi-Fi network.
> 
> Check your cables and connections
> 
> If you still can’t connect to your network or get online, make sure that your 
> router is connected to the modem and turned on.
> 
> Restart
> 
> Try restarting your iOS device <https://support.apple.com/kb/HT201559>, 
> router, and cable or DSL modem. To restart your router or modem, unplug it, 
> then plug it back in. 
> 
> After you restart each device, see if you fixed the issue.
> 
> If you still can’t connect to your Wi-Fi Network 
> 
> Still can’t connect?
> 
> Reset your Network Settings. Tap Settings > General > Reset > Reset Network 
> Settings. This also resets Wi-Fi networks and passwords, cellular settings, 
> and VPN and APN settings that you’ve used before.
> 
> Kind regards,
> 
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 10 Jan 2019, at 11:14 am, John Thompson  <mailto:jetj...@optusnet.com.au>> wrote:
> 
>> My older ipad, the model following Version 2 and sometimes referred to as 
>> ‘ipad new’, will not log onto the wifi network.  Have no idea what could 
>> have gone wrong as nothing has been changed.  Worked fine yesterday but 
>> today will not log in.  The ipad is too old for the lates OS upgrade but has 
>> been working well up to now, with the few odd exceptions.
>> 
>> Has anyone any suggestions.
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 
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Re: ipad wifi problem

2019-01-09 Thread Ronni Brown
Hi John,

Make sure that your router is on and you're within range
If you're too far from your router, you can't get a signal, so make sure that 
you're within range. 

Make sure that Wi-Fi is on and you can see your network

Tap Settings > Wi-Fi and make sure that Wi-Fi is on. Tap the name of your Wi-Fi 
network to join. A blue checkmark beside a network name means that you're 
connected.

If you see Auto Join Disabled under your Wi-Fi network name, tap it turn on 
Auto-Join.

Check for issues with your Wi-Fi network

If iOS detects an issue with your Wi-Fi connection, you might see a Wi-Fi 
recommendation under the name of the Wi-Fi network that you're connected to. 
For example, you might see the alert "No Internet Connection." To get more 
information, tap the Wi-Fi network.

Check your cables and connections

If you still can’t connect to your network or get online, make sure that your 
router is connected to the modem and turned on.

Restart

Try restarting your iOS device, router, and cable or DSL modem. To restart your 
router or modem, unplug it, then plug it back in. 

After you restart each device, see if you fixed the issue.

If you still can’t connect to your Wi-Fi Network 

Still can’t connect?

Reset your Network Settings. Tap Settings > General > Reset > Reset Network 
Settings. This also resets Wi-Fi networks and passwords, cellular settings, and 
VPN and APN settings that you’ve used before.

Kind regards,

Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 10 Jan 2019, at 11:14 am, John Thompson  wrote:
> 
> My older ipad, the model following Version 2 and sometimes referred to as 
> ‘ipad new’, will not log onto the wifi network.  Have no idea what could have 
> gone wrong as nothing has been changed.  Worked fine yesterday but today will 
> not log in.  The ipad is too old for the lates OS upgrade but has been 
> working well up to now, with the few odd exceptions.
> 
> Has anyone any suggestions.
> 
> Regards
> 
> John Thompson
> 
> 
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ipad wifi problem

2019-01-09 Thread John Thompson
My older ipad, the model following Version 2 and sometimes referred to as ‘ipad 
new’, will not log onto the wifi network.  Have no idea what could have gone 
wrong as nothing has been changed.  Worked fine yesterday but today will not 
log in.  The ipad is too old for the lates OS upgrade but has been working well 
up to now, with the few odd exceptions.

Has anyone any suggestions.

Regards

John Thompson


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iPad app store

2019-01-09 Thread Pat
I hope a question about the iPad app store is not too OT. I tried this morning 
and just now, several hours later, to download an app. But after clicking the 
‘Get’ button, the little progress indicator just kept whirling around. 

Has anyone else successfully acessed it today? 

Mystified,
Pat
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[4Sale] - MacBook Air, iMac 27", iPad Air 2, iPhone 6, Mac mini Server and MacBook Pro 13"

2018-12-16 Thread Daniel Kerr
Hi All

I have the following for sale. If you’re interested please feel free to contact 
me off-list.
Some great last minute Christmas presents! :)

A client has a 5 week old MacBook Air 13” (current revision) that since 
upgraded to a newer MacBook Pro 13"
This is the current model that sells for $1849
https://www.apple.com/au/shop/buy-mac/macbook-air/space-grey-1.6ghz-dual%E2%80%91core-processor-with-turbo-boost-up-to-3.6ghz-128gb#
1.6GHz i5 Dual Core, 8GB RAM, 128GB SSD Storage - Space Grey.
They are looking at $1550ono which is a really good saving! (It doesn’t have 
the original box, but does have the MacBook Pro 13” box).

iMac 27"
iMac 27” Mid 2011
2.7Ghz Core i5, 20GB RAM, 1TB Hard Drive, SuperDrive
Looking at $800 ono for it

MacBook Pro 13” Mid 2012
2.5GHz Core i5, 8GB RAM, 500GB Solid State Drive
(Small dent by Ethernet Port and on edge of screen). But everything still works 
well.
Looking at $480 for it.

iPad Air 2, 128GB WiFi + Cellular, Space Grey. With case and new Screen 
Protector. Small signs of wear and tear on case.
Looking at $420 for it.

iPhone 6, 64GB, Space Grey. 
Looking at $250 for it.

Mac mini Server (2012 model).
2.3GHz i7 Quad Core, 8GB RAM, 500GB SSD and 1TB Hard Drive (will be converted 
to a 1.5TB “Fusion Drive”)
Looking at $850 for it.

All have full secure erases done on them and a clean system installed. All 
ready to be set up and used. The iPad and iPhone all come with charger, cable 
and box.

Drop me an email off list if interested or want further info.
Thanks
Kind regards
Daniel

 Sent from my iPhone XS 

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

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such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

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Re: Odd messages - iPad 5 connection to iMac

2018-10-02 Thread Alan Smith
Thanks Peter

A new learning for me. All those apps I’d downloaded that had better marketing 
than performance!  No “power” app though.

Regards,
Alan

> On 3 Oct 2018, at 7:26 am, Peter Hinchliffe  wrote:
> 
> 
> 
>> On 2 Oct 2018, at 9:56 am, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> t would seem there is no iPad (or ios) equivalent to the iMac (macos) App 
>> Store “Purchased” history.  The iPad “Updated Recently” list is just that - 
>> one week’s data?  As you said, iTunes sync and backup of ios devices is not 
>> the preferred Apple method.  And apps are not backed up at all.  This makes 
>> the original iTunes alert message more confusing. I assumed the purchased 
>> item that could not be transferred was an app.
>> 
> 
> The “Purchased” history is there - it’s just in an unexpected place. You have 
> to tap on your Account icon (top of the screen at the right). This is where 
> you can access all your account details, redeem gift cards, etc. There is 
> also an item labelled “Purchased” which takes you your entire purchased list. 
> The list also gives you the option of seeing things you have purchased, but 
> are not on the device you’re currently using, and there’s also search field 
> allowing you to to look for specific items within the list (something not 
> available in MacOS - although this might have changed with Mojave).
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: Odd messages - iPad 5 connection to iMac

2018-10-02 Thread Peter Hinchliffe


> On 2 Oct 2018, at 9:56 am, Alan Smith  wrote:
> 
> t would seem there is no iPad (or ios) equivalent to the iMac (macos) App 
> Store “Purchased” history.  The iPad “Updated Recently” list is just that - 
> one week’s data?  As you said, iTunes sync and backup of ios devices is not 
> the preferred Apple method.  And apps are not backed up at all.  This makes 
> the original iTunes alert message more confusing. I assumed the purchased 
> item that could not be transferred was an app.
> 

The “Purchased” history is there - it’s just in an unexpected place. You have 
to tap on your Account icon (top of the screen at the right). This is where you 
can access all your account details, redeem gift cards, etc. There is also an 
item labelled “Purchased” which takes you your entire purchased list. The list 
also gives you the option of seeing things you have purchased, but are not on 
the device you’re currently using, and there’s also search field allowing you 
to to look for specific items within the list (something not available in MacOS 
- although this might have changed with Mojave).

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Odd messages - iPad 5 connection to iMac

2018-10-01 Thread Alan Smith
Hi Ronni

It would seem there is no iPad (or ios) equivalent to the iMac (macos) App 
Store “Purchased” history.  The iPad “Updated Recently” list is just that - one 
week’s data?  As you said, iTunes sync and backup of ios devices is not the 
preferred Apple method.  And apps are not backed up at all.  This makes the 
original iTunes alert message more confusing. I assumed the purchased item that 
could not be transferred was an app.

I did an update of the iPad apps over WiFi.  This is my usual method.  I only 
used iTunes to create a snapshot of ios 11 as a backup before installing ios 12 
in case I needed to revert.  (Because I had a backup I had no need for it - - 
-.)  

I then connected the iPad to the iMac. Immediately got the "software update is 
required” message. I installed the update and did a new iPad backup in iTunes.  
All proceeded smoothly.  Somewhat surprised backups are now just a single file 
that appears to overwrite the previous backup.  And no trace of a “Power” app, 
except for MS Office for Mac 2011 Power Point.

This now leaves the iMac and iPad now apparently working properly. The iTunes 
alert message about “Power” is still a mystery, but not worth chasing.  There 
have been similar messages raised in Apple Support Discussions for many years.  
The Mac App Store still shows “no available updates” but as I don’t want Mojave 
I will keep very quiet about this anomaly!

Boot Camp!  Sorry Ronni: I must have just skimmed your email about 2012 iMacs 
and Mojave, noted it did not apply to me, then kept some of it in my poor 
memory. 

Cheers, on this lovely bright and sunny day,
Alan


> On 1 Oct 2018, at 5:05 pm, Ronni Brown  wrote:
> 
> Hi Alan,
> 
> Have you checked the App Store on your iPad to see what you have installed 
> recently or if there is a update? 
> 
> Try connecting your iPad to power and update over Wi-Fi
> 1. Plug your device into power and connect to the Internet with Wi-Fi.
> 2. Tap Settings > General > Software Update.
> 3. Tap download and Install.
> 
> I prefer to Sync & Update my iPhone 7Plus & iPad Pro 12.9-inch over Wi-Fi 
> since Apple don’t seem interested in iTunes anymore.
> 
> I posted to WAMUG on 27 Sept.’18 - Subject: Mojave Won’t Install on Some 2012 
> iMacs with Boot Camp.
> Boot Camp is no longer supported on 2012 27-inch iMacs, if the owner plans to 
> update to macOS 10.14 Mojave.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
>> On 30 Sep 2018, at 5:51 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Hi Ronni, 
>> 
>> Thanks for your response.
>> 
>> 1. Never installed the MS Power BI app or used the system. The “mobile BI 
>> experience” doesn’t even register on my exciting app scale.
>> 
>> 2. Sometimes things are painfully obvious and I still need to ask wamug 
>> advice!  The Install option infers an update to the existing macos which is 
>> 10.13.6 (High Sierra). I could find no documentation as to what the “update” 
>> involved.  I assumed it was to 10.14 (Mojave) which I do not want.  You seem 
>> to disagree.  Perhaps the update would be a minor patch for iTunes vers 
>> 12.8.0.150.  Have you any details of this? 
>> 
>> By the way, Mojave is not offered as an app update.  I have a late 2012 iMac 
>> 27 inch 1TB Fusion drive.  I read somewhere that my model iMac with 3TB 
>> drives are not compatible at this time. Perhaps it is all fusion drive 
>> models - - issues with the new Apple file system???
>> 
>> Cheers
>> Alan
>> 
>> 
>>> On 30 Sep 2018, at 1:37 pm, Ronda Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hello Alan,
>>> 
>>> 1. Did you install at some time Microsoft Power BI?
>>> The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch 
>>> delivers the mobile BI experience for Power BI, Power BI Report Server, and 
>>> Reporting Services
>>> 
>>> https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started
>>>  
>>> <https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started>
>>> 
>>> 2. Why This Alert Appears on Your Mac
>>> 
>>> Generally, if your Mac is running the latest macOS version and your iPhone 
>>> is running the latest iOS version available, you should never see this 
>>> message appear on your laptop or desktop's screen.
>>> 
>>> 
>>> If your iPhone is running a newer version of iOS than the macOS ver

Re: Odd messages - iPad 5 connection to iMac

2018-10-01 Thread Ronni Brown
Hi Alan,

Have you checked the App Store on your iPad to see what you have installed 
recently or if there is a update? 

Try connecting your iPad to power and update over Wi-Fi
1. Plug your device into power and connect to the Internet with Wi-Fi.
2. Tap Settings > General > Software Update.
3. Tap download and Install.

I prefer to Sync & Update my iPhone 7Plus & iPad Pro 12.9-inch over Wi-Fi since 
Apple don’t seem interested in iTunes anymore.

I posted to WAMUG on 27 Sept.’18 - Subject: Mojave Won’t Install on Some 2012 
iMacs with Boot Camp.
Boot Camp is no longer supported on 2012 27-inch iMacs, if the owner plans to 
update to macOS 10.14 Mojave.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS High Sierra 10.13.6

> On 30 Sep 2018, at 5:51 pm, Alan Smith  wrote:
> 
> Hi Ronni, 
> 
> Thanks for your response.
> 
> 1. Never installed the MS Power BI app or used the system. The “mobile BI 
> experience” doesn’t even register on my exciting app scale.
> 
> 2. Sometimes things are painfully obvious and I still need to ask wamug 
> advice!  The Install option infers an update to the existing macos which is 
> 10.13.6 (High Sierra). I could find no documentation as to what the “update” 
> involved.  I assumed it was to 10.14 (Mojave) which I do not want.  You seem 
> to disagree.  Perhaps the update would be a minor patch for iTunes vers 
> 12.8.0.150.  Have you any details of this? 
> 
> By the way, Mojave is not offered as an app update.  I have a late 2012 iMac 
> 27 inch 1TB Fusion drive.  I read somewhere that my model iMac with 3TB 
> drives are not compatible at this time. Perhaps it is all fusion drive models 
> - - issues with the new Apple file system???
> 
> Cheers
> Alan
> 
> 
>> On 30 Sep 2018, at 1:37 pm, Ronda Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hello Alan,
>> 
>> 1. Did you install at some time Microsoft Power BI?
>> The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch 
>> delivers the mobile BI experience for Power BI, Power BI Report Server, and 
>> Reporting Services
>> 
>> https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started
>>  
>> <https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started>
>> 
>> 2. Why This Alert Appears on Your Mac
>> 
>> Generally, if your Mac is running the latest macOS version and your iPhone 
>> is running the latest iOS version available, you should never see this 
>> message appear on your laptop or desktop's screen.
>> 
>> 
>> If your iPhone is running a newer version of iOS than the macOS version 
>> you're running currently supports, you will not be able to sync your iPhone 
>> with iTunes if you get the "software update is required to connect to your 
>> iPhone" alert. You will, however, still be able to charge your iPhone and 
>> use other tools such as Image Capture, Photos, etc.
>> 
>>  <>How to Sync Your iPhone with iTunes Again
>> 
>> If you have no interest in updating your Mac to the newest macOS, the answer 
>> may be painfully obvious. When you see the "A software update is required to 
>> connect to your iOS device. Would you like to download and install this 
>> update now?" prompt, simply click on "Install" to update the software needed 
>> to get your iOS device working with iTunes again on an older macOS version.
>> 
>> Another solution would be to open up the App Store on your Mac, head to the 
>> "Updates" tab, then update any system software to the latest version. If 
>> you're currently running macOS Sierra or lower, it's a good idea to update 
>> to macOS High Sierra 
>> <https://itunes.apple.com/us/app/macos-high-sierra/id1246284741/?at=1l3vs3K=12>.
>>  Most third-party app developers have had ample time to make sure their apps 
>> work with High Sierra, so there should be no compatibility issues there.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 29 Sep 2018, at 10:10 am, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>>> Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
>>> messages recently received relating to an iPad 5?
>>> 
>>> 1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not 
>>> use iCloud for backup.)  iTunes gave message “Some of the purchased items 
>>> on the iPad including ‘Power’, could not be transfer

Re: Ipad

2018-09-30 Thread Juliet Kitson
G"day Ronni
Yes we got from app store and paid for it, could not find X to remove but
after a short time maybe 30 mins. it disappeared.
Thanks Bill & Jul

On Sun, Sep 30, 2018 at 1:16 PM Ronda Brown  wrote:

> Hi Juliet & Bill,
>
> We would need to know how you obtained the Scrabble game, did you download
> it from the App Store?
> Was it a free Scrabble game or purchased? Often Free Apps have advertising
> and when the add appears you need to wait until there is a X or something
> to quit the Add.
>
> Cheers,
> Ronni
>
>  Ronni Brown’s iPad Pro 12.9-inch 256GB
>
>
> > On 29 Sep 2018, at 10:42 am, Juliet Kitson  wrote:
> >
> > G"day
> > We have an iPad and downloaded scrabble after playing for a while and
> add for" City of Perth  Spring in the City appeared, we cannot get rid
> of,  it closing down shutting off power disconnecting from internet has no
> effect , ANY ideas .
> > Regards Bill & Juliet
> > -- The WA Macintosh User Group Mailing List --
> > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> > Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - <
> http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

Re: Odd messages - iPad 5 connection to iMac

2018-09-30 Thread Alan Smith
Hi Ronni, 

Thanks for your response.

1. Never installed the MS Power BI app or used the system. The “mobile BI 
experience” doesn’t even register on my exciting app scale.

2. Sometimes things are painfully obvious and I still need to ask wamug advice! 
 The Install option infers an update to the existing macos which is 10.13.6 
(High Sierra). I could find no documentation as to what the “update” involved.  
I assumed it was to 10.14 (Mojave) which I do not want.  You seem to disagree.  
Perhaps the update would be a minor patch for iTunes vers 12.8.0.150.  Have you 
any details of this? 

By the way, Mojave is not offered as an app update.  I have a late 2012 iMac 27 
inch 1TB Fusion drive.  I read somewhere that my model iMac with 3TB drives are 
not compatible at this time. Perhaps it is all fusion drive models - - issues 
with the new Apple file system???

Cheers
Alan


> On 30 Sep 2018, at 1:37 pm, Ronda Brown  wrote:
> 
> Hello Alan,
> 
> 1. Did you install at some time Microsoft Power BI?
> The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch 
> delivers the mobile BI experience for Power BI, Power BI Report Server, and 
> Reporting Services
> 
> https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started
>  
> <https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started>
> 
> 2. Why This Alert Appears on Your Mac
> 
> Generally, if your Mac is running the latest macOS version and your iPhone is 
> running the latest iOS version available, you should never see this message 
> appear on your laptop or desktop's screen.
> 
> 
> If your iPhone is running a newer version of iOS than the macOS version 
> you're running currently supports, you will not be able to sync your iPhone 
> with iTunes if you get the "software update is required to connect to your 
> iPhone" alert. You will, however, still be able to charge your iPhone and use 
> other tools such as Image Capture, Photos, etc.
> 
>  <>How to Sync Your iPhone with iTunes Again
> 
> If you have no interest in updating your Mac to the newest macOS, the answer 
> may be painfully obvious. When you see the "A software update is required to 
> connect to your iOS device. Would you like to download and install this 
> update now?" prompt, simply click on "Install" to update the software needed 
> to get your iOS device working with iTunes again on an older macOS version.
> 
> Another solution would be to open up the App Store on your Mac, head to the 
> "Updates" tab, then update any system software to the latest version. If 
> you're currently running macOS Sierra or lower, it's a good idea to update to 
> macOS High Sierra 
> <https://itunes.apple.com/us/app/macos-high-sierra/id1246284741/?at=1l3vs3K=12>.
>  Most third-party app developers have had ample time to make sure their apps 
> work with High Sierra, so there should be no compatibility issues there.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 29 Sep 2018, at 10:10 am, Alan Smith  <mailto:sma...@iinet.net.au>> wrote:
> 
>> Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
>> messages recently received relating to an iPad 5?
>> 
>> 1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not 
>> use iCloud for backup.)  iTunes gave message “Some of the purchased items on 
>> the iPad including ‘Power’, could not be transferred because you are not 
>> authorised for them on this computer. Would you like to authorise this 
>> computer for items purchased from the iTunes Store?"
>> 
>> I reluctantly agreed to authorise so I could proceed with the backup. But 
>> what is “Power”? I have not purchased any app, movie or song with that title 
>> or association.
>> 
>> 2. Several days after installing iOS12 I plugged the iPad into the iMac and 
>> got a (system) message “A software update is required to connect to Alan’s 
>> iPad 5.”  I did not download and install it.  What would the software update 
>> be?  I fear it may be macos Mojave which I don’t want. I also fear it may 
>> have some association with the purchased ‘Power’ item now sitting in the 
>> iTunes backup file I can’t access!
>> 
>> Cheers, on this damp and grey morning,
>> Alan
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines

Re: Odd messages - iPad 5 connection to iMac

2018-09-29 Thread Ronda Brown
Hello Alan,

1. Did you install at some time Microsoft Power BI?
The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch delivers 
the mobile BI experience for Power BI, Power BI Report Server, and Reporting 
Services

https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started

2. Why This Alert Appears on Your Mac

Generally, if your Mac is running the latest macOS version and your iPhone is 
running the latest iOS version available, you should never see this message 
appear on your laptop or desktop's screen.

If your iPhone is running a newer version of iOS than the macOS version you're 
running currently supports, you will not be able to sync your iPhone with 
iTunes if you get the "software update is required to connect to your iPhone" 
alert. You will, however, still be able to charge your iPhone and use other 
tools such as Image Capture, Photos, etc.
How to Sync Your iPhone with iTunes Again
If you have no interest in updating your Mac to the newest macOS, the answer 
may be painfully obvious. When you see the "A software update is required to 
connect to your iOS device. Would you like to download and install this update 
now?" prompt, simply click on "Install" to update the software needed to get 
your iOS device working with iTunes again on an older macOS version.

Another solution would be to open up the App Store on your Mac, head to the 
"Updates" tab, then update any system software to the latest version. If you're 
currently running macOS Sierra or lower, it's a good idea to update to macOS 
High Sierra. Most third-party app developers have had ample time to make sure 
their apps work with High Sierra, so there should be no compatibility issues 
there.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Sep 2018, at 10:10 am, Alan Smith  wrote:
> 
> Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
> messages recently received relating to an iPad 5?
> 
> 1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not 
> use iCloud for backup.)  iTunes gave message “Some of the purchased items on 
> the iPad including ‘Power’, could not be transferred because you are not 
> authorised for them on this computer. Would you like to authorise this 
> computer for items purchased from the iTunes Store?"
> 
> I reluctantly agreed to authorise so I could proceed with the backup. But 
> what is “Power”? I have not purchased any app, movie or song with that title 
> or association.
> 
> 2. Several days after installing iOS12 I plugged the iPad into the iMac and 
> got a (system) message “A software update is required to connect to Alan’s 
> iPad 5.”  I did not download and install it.  What would the software update 
> be?  I fear it may be macos Mojave which I don’t want. I also fear it may 
> have some association with the purchased ‘Power’ item now sitting in the 
> iTunes backup file I can’t access!
> 
> Cheers, on this damp and grey morning,
> Alan
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
-- The WA Macintosh User Group Mailing List --
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Re: Ipad

2018-09-29 Thread Ronda Brown
Hi Juliet & Bill,

We would need to know how you obtained the Scrabble game, did you download it 
from the App Store?
Was it a free Scrabble game or purchased? Often Free Apps have advertising and 
when the add appears you need to wait until there is a X or something to quit 
the Add.

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 29 Sep 2018, at 10:42 am, Juliet Kitson  wrote:
> 
> G"day
> We have an iPad and downloaded scrabble after playing for a while and add for 
>" City of Perth  Spring in the City appeared, we cannot get rid of,  it 
> closing down shutting off power disconnecting from internet has no effect , 
> ANY ideas .
> Regards Bill & Juliet
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Ipad

2018-09-28 Thread Juliet Kitson
G"day
We have an iPad and downloaded scrabble after playing for a while and add
for" City of Perth  Spring in the City appeared, we cannot get rid of,
 it closing down shutting off power disconnecting from internet has no
effect , ANY ideas .
Regards Bill & Juliet
-- The WA Macintosh User Group Mailing List --
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Odd messages - iPad 5 connection to iMac

2018-09-28 Thread Alan Smith
Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
messages recently received relating to an iPad 5?

1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not use 
iCloud for backup.)  iTunes gave message “Some of the purchased items on the 
iPad including ‘Power’, could not be transferred because you are not authorised 
for them on this computer. Would you like to authorise this computer for items 
purchased from the iTunes Store?"

I reluctantly agreed to authorise so I could proceed with the backup. But what 
is “Power”? I have not purchased any app, movie or song with that title or 
association.

2. Several days after installing iOS12 I plugged the iPad into the iMac and got 
a (system) message “A software update is required to connect to Alan’s iPad 5.” 
 I did not download and install it.  What would the software update be?  I fear 
it may be macos Mojave which I don’t want. I also fear it may have some 
association with the purchased ‘Power’ item now sitting in the iTunes backup 
file I can’t access!

Cheers, on this damp and grey morning,
Alan



-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
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Re: iPad Os

2018-08-05 Thread John Thompson
Thaks 
Ronni,

I had guessed the OS was about as far as it would go as no more reminders to 
update have been received but thought I would check anyway.

The problem appears to have righted itself now but wil lkeep the reboot option 
in mind,

Regards

John



> On 5 Aug 2018, at 9:13 pm, Ronda Brown  wrote:
> 
> Hello John,
> 
> Unfortunately the iPad (3rd Generation) (Wi-Fi & Cellular) Model Identifier 
> iPad3,3
> Maximum OS is iOS 9.3.5 (13G36) 
> You can check what version of iOS9 you are running in Settings > General > 
> about
> 
> As to why Safari is having problems accessing some websites.
> Try a reboot press & hold power button & menu button hold both down until you 
> see apple logo .
> Also go to settings - Safari delete history & cookies .
> That may help.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Aug 2018, at 9:16 am, John Thompson  wrote:
>> 
>> Hello list,
>> 
>>   We have a 2012 iPad3 (I think it was referred to as iPad New) that appears 
>> to have developed a Safari problem.  Will not open certain favourite sites.  
>> It is running iOS 9 .?. Is that the last update this machine will handle, 
>> and if not, how do we upgrade?
>> I feel an upgrade may rectify the problems.
>> 
>> Any assistance/advice would be appreciated.
>> 
>> Regards
>> 
>> John Thompson
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: iPad Os

2018-08-05 Thread Ronda Brown
Hello John,

Unfortunately the iPad (3rd Generation) (Wi-Fi & Cellular) Model Identifier 
iPad3,3
Maximum OS is iOS 9.3.5 (13G36) 
You can check what version of iOS9 you are running in Settings > General > about

As to why Safari is having problems accessing some websites.
Try a reboot press & hold power button & menu button hold both down until you 
see apple logo .
Also go to settings - Safari delete history & cookies .
That may help.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Aug 2018, at 9:16 am, John Thompson  wrote:
> 
> Hello list,
>
>We have a 2012 iPad3 (I think it was referred to as iPad New) that appears 
> to have developed a Safari problem.  Will not open certain favourite sites.  
> It is running iOS 9 .?. Is that the last update this machine will handle, and 
> if not, how do we upgrade?
> I feel an upgrade may rectify the problems.
> 
> Any assistance/advice would be appreciated.
> 
> Regards
> 
> John Thompson
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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iPad Os

2018-08-04 Thread John Thompson
Hello list,

We have a 2012 iPad3 (I think it was referred to as iPad New) that 
appears to have developed a Safari problem.  Will not open certain favourite 
sites.  It is running iOS 9 .?. Is that the last update this machine will 
handle, and if not, how do we upgrade?
I feel an upgrade may rectify the problems.

Any assistance/advice would be appreciated.

Regards

John Thompson



-- The WA Macintosh User Group Mailing List --
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Re: iPad No Internet Connection

2018-07-05 Thread Diana & Graham Stevens
We have two sources of WiFi. Normally we use the Time Capsule WiFi (better 
signal) but the BoB2 WiFi is also available.

I still don’t understand why there was no attempt to connect. If there’s a 
problem normally you can see from the Ikon that it is searching. When the 
Internet was off this morning the other devices were searching.

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 12:55 pm, Ronda Brown  wrote:
> 
> Ok thanks Diana,
> I don’t suspect anything is wrong will your iPad, I would suspect it is your 
> BoB2 Wi-Fi Network.
> What did you mean when you mentioned 
>> Also I tried selecting our other network on BoB2,?
> Do you have two Wi-Fi networks?
> If so please give details.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Jul 2018, at 12:12 pm, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Ronni 
>> Yes it’s been on Auto-Join since the beginning and I just checked to make 
>> sure it hadn’t changed.
>> 
>> Also I tried selecting our other network on BoB2, put in the password and 
>> got the same error message. No pause while it thought about it, the error 
>> message appeared straight away.
>> 
>> Regards 
>> Diana 
>> 
>> Sent from my iPad
>> 
>>> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
>>> 
>>> Hi Diana,
>>> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
>>> 
>>> Your iPad, can remember network and login information so that you can 
>>> automatically reconnect to that network when you're in range.
>>> If your device doesn't automatically join a captive Wi-Fi network, follow 
>>> these steps:
>>> Tap Settings > Wi-Fi.
>>> Tap  next to the network name.
>>> Make sure that Auto-Join is on.
>>> 
>>> Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Hi again
>>>> 
>>>> I am still rather concerned about the iPad, it wasn’t just disconnected, 
>>>> it did not appear to be trying to connect, either before or after the 
>>>> restart nor the reset of the Network Settings. There was no Ikon in the 
>>>> toolbar. Also I never saw the “No Internet Connection“ error message 
>>>> before. Can anyone explain why it wasn’t trying to connect?
>>>> 
>>>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>>>> from waking it up. The iPad is 10 months old, if there is something wrong 
>>>> with it I’d like to get it fixed pronto!
>>>> 
>>>> I’ve edited the message, hope I left the relevant bits.
>>>> 
>>>> Regards 
>>>> Diana
>>>> Sent from my iPad
>>>> 
>>>>> However I have solved the problem. Apart from the iPad (which remained 
>>>>> “off the  air” when all the other devices were connected) our contact 
>>>>> with the Internet has been very flaky this morning, keeps dropping out 
>>>>> and restarting automatically.
>>>>> 
>>>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>>>> this time including the iPad. I am at a loss to explain why it resisted 
>>>>> all previous efforts to get it connected. I think the BoB2 may be on the 
>>>>> way out, failure to connect is getting an everyday occurrence. We are 
>>>>> supposed to get the NBN very soon so I don’t want to buy a new modem at 
>>>>> this stage.
>>>>> 
>>>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens 
>>>>>>>  wrote:
>>>>>>> 
>>>>>>> Good morning all
>>>>>>> 
>>>>>>> I was reading my email and one did not download properly. When I 
>>>>>>> investigated I got the message “No Internet connection”.
>>>>>>> 
>>>>>>> Computer and phone still have Internet Connection.
>>>>>>> 
>>>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>>>> 
>>>>>>> Is there anything else I can do?
>>>>>>> 
>>>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

2018-07-04 Thread Ronda Brown
Ok thanks Diana,
I don’t suspect anything is wrong will your iPad, I would suspect it is your 
BoB2 Wi-Fi Network.
What did you mean when you mentioned 
> Also I tried selecting our other network on BoB2,?
Do you have two Wi-Fi networks?
If so please give details.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 12:12 pm, Diana & Graham Stevens  
> wrote:
> 
> Hi Ronni 
> Yes it’s been on Auto-Join since the beginning and I just checked to make 
> sure it hadn’t changed.
> 
> Also I tried selecting our other network on BoB2, put in the password and got 
> the same error message. No pause while it thought about it, the error message 
> appeared straight away.
> 
> Regards 
> Diana 
> 
> Sent from my iPad
> 
>> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
>> 
>> Hi Diana,
>> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
>> 
>> Your iPad, can remember network and login information so that you can 
>> automatically reconnect to that network when you're in range.
>> If your device doesn't automatically join a captive Wi-Fi network, follow 
>> these steps:
>> Tap Settings > Wi-Fi.
>> Tap  next to the network name.
>> Make sure that Auto-Join is on.
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Hi again
>>> 
>>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>>> did not appear to be trying to connect, either before or after the restart 
>>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>>> Also I never saw the “No Internet Connection“ error message before. Can 
>>> anyone explain why it wasn’t trying to connect?
>>> 
>>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>>> from waking it up. The iPad is 10 months old, if there is something wrong 
>>> with it I’d like to get it fixed pronto!
>>> 
>>> I’ve edited the message, hope I left the relevant bits.
>>> 
>>> Regards 
>>> Diana
>>> Sent from my iPad
>>> 
>>>> However I have solved the problem. Apart from the iPad (which remained 
>>>> “off the  air” when all the other devices were connected) our contact with 
>>>> the Internet has been very flaky this morning, keeps dropping out and 
>>>> restarting automatically.
>>>> 
>>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>>> this time including the iPad. I am at a loss to explain why it resisted 
>>>> all previous efforts to get it connected. I think the BoB2 may be on the 
>>>> way out, failure to connect is getting an everyday occurrence. We are 
>>>> supposed to get the NBN very soon so I don’t want to buy a new modem at 
>>>> this stage.
>>>> 
>>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>>>> wrote:
>>>>>> 
>>>>>> Good morning all
>>>>>> 
>>>>>> I was reading my email and one did not download properly. When I 
>>>>>> investigated I got the message “No Internet connection”.
>>>>>> 
>>>>>> Computer and phone still have Internet Connection.
>>>>>> 
>>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>>> 
>>>>>> Is there anything else I can do?
>>>>>> 
>>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi John 

That’s not the problem. I swapped all our phones to iiNet (our ISP for ca 22 
years) and in the process got the our system NBN ready including selecting a 
plan. Just waiting for them to get their act together. To save money we 
cancelled our second landline and transferred the modem to the phone line which 
gives only half the download speed. Maybe it’s the copper that’s at fault. Hope 
they use the other one for the NBN!

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:26 am, John Thompson  wrote:
> 
> Hi Diana,
>It is quite possibly your provider giving you a little nudge to make the 
> changeover to NBN.  We had a similar problem with our internet dropping in 
> and out quite regularly once the NBN became available in our area.
> Made the changeover and all is back to normal with an improved performance.  
> Have not had a dropout since.
> 
> Regards
> 
> John 
> 
>> On 5 Jul 2018, at 9:58 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi Peter
>> 
>> Yes I reset the Network settings, put the password in again. I also tried 
>> our other network (we use the Time Machine but the BoB2 modem network is 
>> also available) same result. Apple website had no other suggestions.
>> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
>> I apologise for wasting everyone’s time.
>> 
>> Regards 
>> 
>> Diana
>> 
>>> On 5 Jul 2018, at 8:27 am, Peter  wrote:
>>> 
>>> Hi Diana, does the iPad recognise the available network in the 
>>> Settings>Wifi screen? If so I presume having already Reset Network 
>>> Settings, the previous pairing it had will have been removed. Please let us 
>>> know answers to this question?
>>> 
>>> Regards
>>> 
>>> Pete
>>> 
>>> 
>>> 
>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Good morning all
>>>> 
>>>> I was reading my email and one did not download properly. When I 
>>>> investigated I got the message “No Internet connection”.
>>>> 
>>>> Computer and phone still have Internet Connection.
>>>> 
>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>> 
>>>> Is there anything else I can do?
>>>> 
>>>> Model MP2G2X/A, iOS 11.4
>>>> 
>>>> Diana
>> 
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> 
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Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi Ronni 
Yes it’s been on Auto-Join since the beginning and I just checked to make sure 
it hadn’t changed.

Also I tried selecting our other network on BoB2, put in the password and got 
the same error message. No pause while it thought about it, the error message 
appeared straight away.

Regards 
Diana 

Sent from my iPad

> On 5 Jul 2018, at 11:44 am, Ronda Brown  wrote:
> 
> Hi Diana,
> On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?
> 
> Your iPad, can remember network and login information so that you can 
> automatically reconnect to that network when you're in range.
> If your device doesn't automatically join a captive Wi-Fi network, follow 
> these steps:
> Tap Settings > Wi-Fi.
> Tap  next to the network name.
> Make sure that Auto-Join is on.
> 
> Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Hi again
>> 
>> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
>> did not appear to be trying to connect, either before or after the restart 
>> nor the reset of the Network Settings. There was no Ikon in the toolbar. 
>> Also I never saw the “No Internet Connection“ error message before. Can 
>> anyone explain why it wasn’t trying to connect?
>> 
>> Rebooting the modem fixed the problem, I did not have to do anything apart 
>> from waking it up. The iPad is 10 months old, if there is something wrong 
>> with it I’d like to get it fixed pronto!
>> 
>> I’ve edited the message, hope I left the relevant bits.
>> 
>> Regards 
>> Diana
>> Sent from my iPad
>> 
>>> However I have solved the problem. Apart from the iPad (which remained “off 
>>> the  air” when all the other devices were connected) our contact with the 
>>> Internet has been very flaky this morning, keeps dropping out and 
>>> restarting automatically.
>>> 
>>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>>> this time including the iPad. I am at a loss to explain why it resisted all 
>>> previous efforts to get it connected. I think the BoB2 may be on the way 
>>> out, failure to connect is getting an everyday occurrence. We are supposed 
>>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>>> 
>>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>>> wrote:
>>>>> 
>>>>> Good morning all
>>>>> 
>>>>> I was reading my email and one did not download properly. When I 
>>>>> investigated I got the message “No Internet connection”.
>>>>> 
>>>>> Computer and phone still have Internet Connection.
>>>>> 
>>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>>> 
>>>>> Is there anything else I can do?
>>>>> 
>>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

2018-07-04 Thread Ronda Brown
Hi Diana,
On your iPad, is Wi-Fi turned ON in Settings > Wi-Fi  and Auto-Join?

Your iPad, can remember network and login information so that you can 
automatically reconnect to that network when you're in range.
If your device doesn't automatically join a captive Wi-Fi network, follow these 
steps:
Tap Settings > Wi-Fi.
Tap  next to the network name.
Make sure that Auto-Join is on.

Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 5 Jul 2018, at 11:17 am, Diana & Graham Stevens  
> wrote:
> 
> Hi again
> 
> I am still rather concerned about the iPad, it wasn’t just disconnected, it 
> did not appear to be trying to connect, either before or after the restart 
> nor the reset of the Network Settings. There was no Ikon in the toolbar. Also 
> I never saw the “No Internet Connection“ error message before. Can anyone 
> explain why it wasn’t trying to connect?
> 
> Rebooting the modem fixed the problem, I did not have to do anything apart 
> from waking it up. The iPad is 10 months old, if there is something wrong 
> with it I’d like to get it fixed pronto!
> 
> I’ve edited the message, hope I left the relevant bits.
> 
> Regards 
> Diana
> Sent from my iPad
> 
>> However I have solved the problem. Apart from the iPad (which remained “off 
>> the  air” when all the other devices were connected) our contact with the 
>> Internet has been very flaky this morning, keeps dropping out and restarting 
>> automatically.
>> 
>> The BoB2 indicated all systems were OK but a reboot put everything back, 
>> this time including the iPad. I am at a loss to explain why it resisted all 
>> previous efforts to get it connected. I think the BoB2 may be on the way 
>> out, failure to connect is getting an everyday occurrence. We are supposed 
>> to get the NBN very soon so I don’t want to buy a new modem at this stage.
>> 
>>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>>> wrote:
>>>> 
>>>> Good morning all
>>>> 
>>>> I was reading my email and one did not download properly. When I 
>>>> investigated I got the message “No Internet connection”.
>>>> 
>>>> Computer and phone still have Internet Connection.
>>>> 
>>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>>> 
>>>> Is there anything else I can do?
>>>> 
>>>> Model MP2G2X/A, iOS 11.4
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Re: iPad No Internet Connection

2018-07-04 Thread John Thompson
Hi Diana,
It is quite possibly your provider giving you a little nudge to make 
the changeover to NBN.  We had a similar problem with our internet dropping in 
and out quite regularly once the NBN became available in our area.
Made the changeover and all is back to normal with an improved performance.  
Have not had a dropout since.

Regards

John 

> On 5 Jul 2018, at 9:58 am, Diana & Graham Stevens  
> wrote:
> 
> Hi Peter
> 
> Yes I reset the Network settings, put the password in again. I also tried our 
> other network (we use the Time Machine but the BoB2 modem network is also 
> available) same result. Apple website had no other suggestions.
> 
> However I have solved the problem. Apart from the iPad (which remained “off 
> the  air” when all the other devices were connected) our contact with the 
> Internet has been very flaky this morning, keeps dropping out and restarting 
> automatically.
> 
> The BoB2 indicated all systems were OK but a reboot put everything back, this 
> time including the iPad. I am at a loss to explain why it resisted all 
> previous efforts to get it connected. I think the BoB2 may be on the way out, 
> failure to connect is getting an everyday occurrence. We are supposed to get 
> the NBN very soon so I don’t want to buy a new modem at this stage.
> 
> I apologise for wasting everyone’s time.
> 
> Regards 
> 
> Diana
> 
> On 5 Jul 2018, at 8:27 am, Peter  wrote:
>> 
>> Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
>> screen? If so I presume having already Reset Network Settings, the previous 
>> pairing it had will have been removed. Please let us know answers to this 
>> question?
>> 
>> Regards
>> 
>> Pete
>> 
>> 
>> 
>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> I was reading my email and one did not download properly. When I 
>>> investigated I got the message “No Internet connection”.
>>> 
>>> Computer and phone still have Internet Connection.
>>> 
>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>> 
>>> Is there anything else I can do?
>>> 
>>> Model MP2G2X/A, iOS 11.4
>>> 
>>> Diana
> 
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Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi again

I am still rather concerned about the iPad, it wasn’t just disconnected, it did 
not appear to be trying to connect, either before or after the restart nor the 
reset of the Network Settings. There was no Ikon in the toolbar. Also I never 
saw the “No Internet Connection“ error message before. Can anyone explain why 
it wasn’t trying to connect?

Rebooting the modem fixed the problem, I did not have to do anything apart from 
waking it up. The iPad is 10 months old, if there is something wrong with it 
I’d like to get it fixed pronto!

I’ve edited the message, hope I left the relevant bits.

Regards 
Diana
Sent from my iPad

> However I have solved the problem. Apart from the iPad (which remained “off 
> the  air” when all the other devices were connected) our contact with the 
> Internet has been very flaky this morning, keeps dropping out and restarting 
> automatically.
> 
> The BoB2 indicated all systems were OK but a reboot put everything back, this 
> time including the iPad. I am at a loss to explain why it resisted all 
> previous efforts to get it connected. I think the BoB2 may be on the way out, 
> failure to connect is getting an everyday occurrence. We are supposed to get 
> the NBN very soon so I don’t want to buy a new modem at this stage.
> 
>>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>>> wrote:
>>> 
>>> Good morning all
>>> 
>>> I was reading my email and one did not download properly. When I 
>>> investigated I got the message “No Internet connection”.
>>> 
>>> Computer and phone still have Internet Connection.
>>> 
>>> I have Restarted and I have Reset the Network Settings. Still nothing.
>>> 
>>> Is there anything else I can do?
>>> 
>>> Model MP2G2X/A, iOS 11.4

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Re: iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Hi Peter

Yes I reset the Network settings, put the password in again. I also tried our 
other network (we use the Time Machine but the BoB2 modem network is also 
available) same result. Apple website had no other suggestions.

However I have solved the problem. Apart from the iPad (which remained “off the 
 air” when all the other devices were connected) our contact with the Internet 
has been very flaky this morning, keeps dropping out and restarting 
automatically.

The BoB2 indicated all systems were OK but a reboot put everything back, this 
time including the iPad. I am at a loss to explain why it resisted all previous 
efforts to get it connected. I think the BoB2 may be on the way out, failure to 
connect is getting an everyday occurrence. We are supposed to get the NBN very 
soon so I don’t want to buy a new modem at this stage.

I apologise for wasting everyone’s time.

Regards 

Diana

On 5 Jul 2018, at 8:27 am, Peter  wrote:
> 
> Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
> screen? If so I presume having already Reset Network Settings, the previous 
> pairing it had will have been removed. Please let us know answers to this 
> question?
> 
> Regards
> 
> Pete
> 
> 
> 
>> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
>> wrote:
>> 
>> Good morning all
>> 
>> I was reading my email and one did not download properly. When I 
>> investigated I got the message “No Internet connection”.
>> 
>> Computer and phone still have Internet Connection.
>> 
>> I have Restarted and I have Reset the Network Settings. Still nothing.
>> 
>> Is there anything else I can do?
>> 
>> Model MP2G2X/A, iOS 11.4
>> 
>> Diana

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Re: iPad No Internet Connection

2018-07-04 Thread Peter
Hi Diana, does the iPad recognise the available network in the Settings>Wifi 
screen? If so I presume having already Reset Network Settings, the previous 
pairing it had will have been removed. Please let us know answers to this 
question?

Regards

Pete



> On 5 Jul 2018, at 7:23 am, Diana & Graham Stevens  
> wrote:
> 
> Good morning all
> 
> I was reading my email and one did not download properly. When I investigated 
> I got the message “No Internet connection”.
> 
> Computer and phone still have Internet Connection.
> 
> I have Restarted and I have Reset the Network Settings. Still nothing.
> 
> Is there anything else I can do?
> 
> Model MP2G2X/A, iOS 11.4
> 
> Diana
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iPad No Internet Connection

2018-07-04 Thread Diana & Graham Stevens
Good morning all

I was reading my email and one did not download properly. When I investigated I 
got the message “No Internet connection”.

Computer and phone still have Internet Connection.

I have Restarted and I have Reset the Network Settings. Still nothing.

Is there anything else I can do?

Model MP2G2X/A, iOS 11.4

Diana
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[4Sale] iPad Air 2 - 128GB Wi-FI+Cellular - Space Grey

2018-05-06 Thread Daniel Kerr
Hi All

I have for sale the above iPad. (two of them).
iPad Air 2 
9.7” screen, 128GB Storage, Wi-FI plus Cellular. Space Grey
With charger and cable. Both have screen protectors on them and come in a 
protective case.
Well looked after and in great condition.
Still have boxes for them also.
Looking at $500 each for them.
(Equivalent new price for same size, type is $799)

If anyone is interested please email me OffList.

Thanks.

Kind regards
Daniel

Sent from my iPhone 7

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

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[4Sale] iMac 27", MacBook Pro 15" Retina, MacBook Pro 13", iPad 4th Gen, iPod Touch 5th Gen

2018-02-02 Thread Daniel Kerr
Hi All

Clearing out a few machines, so I have the following for sale - 
If you’re interested or want more info or to discuss please feel free to drop 
me an email OFFLIST.

MacBook Pro 15” Retina (Late 2013)
2GHz Quad Core i7, 8GB 1600Mhz RAM, 256GB SSD.
Comes with charger and a hard shell clear case. Has been barely used and never 
moved off a desk, so perfect condition.
Looking at $1050 for it.

MacBook Pro 13” (Late 2011)
2.8GHz Dual Core i7, 8GB 1333MHz RAM, 500GB Hard Drive, SuperDrive
Comes with charger. Can be upgraded to a 500GB SSD if preferred for a little 
more. 
Looking at $700 for it.

iMac 27” (Mid 2010)
3.2GHz Dual Core i3, 8GB RAM, 2TB Hard Drive, SuperDrive, Keyboard and Mouse.
Looking at $500 for it.

iPad 4
9.7”, 64GB, Wi-Fi+Cellular. (Comes in a case)
The side volume controls don’t work, but the volume slider onscreen still 
functions perfectly.
Looking at $220 for it.

iPod Touch (5th Gen)
16GB, Silver
Looking at $100 for it.


As mentioned please feel free to contact me off list if you are interested in 
any of them.

Thanks!

Kind regards
Daniel

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: 
Web:   <http://www.macwizardry.com.au>


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Re: iPad connectivity

2018-01-03 Thread Ronda Brown
Haha John,

Never forget the “Power Cycle all equipment”! 
With NBN & Wi-Fi Networks that’s the first thing to try... 

Cheers,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 4 Jan 2018, at 8:55 am, John Thompson <jetj...@optusnet.com.au> wrote:
> 
> Thank you for that Ronni,
> 
> The support link got me going in the right direcdtion.  I tend to forget the 
> prime instruction - If in doubt, turn everything off and start again.
> 
> All is now good.
> 
> Regards
> 
> John
> 
> 
>> On 4 Jan 2018, at 8:37 AM, Ronni Brown <ro...@mac.com> wrote:
>> 
>> Hi John,
>> 
>> I’m rushing to a client now but will try to assist you later when I return.
>> In the interim have you tried all steps in this Apple support link?
>> 
>> Try all the steps in order, but you might find you require to carry out Step 
>> 7 - 'Reset your Network Settings'.
>> <https://support.apple.com/en-au/HT204051>
>> 
>> If you need more help post back and I will get back to ASAP.
>> 
>> Cheers,
>> Ronni
>> 
>>> On 4 Jan 2018, at 7:45 am, John Thompson <jetj...@optusnet.com.au> wrote:
>>> 
>>> Good morning and Happy New Year to all Wamugians.
>>> 
>>> It has been a while since my last communication but I have managed to sort 
>>> problems out but not this time.
>>> 
>>> For some unknown reason, my Wife’s iPad 3 has lost intertnet connection 
>>> yesterday.  I have tried unsuccesfully to re-establish the network but to 
>>> no avail.  If anyone has any ideas, I would be most greatful.
>>> 
>>> Thank you
>>> 
>>> John Thompson
>>> 961
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Re: iPad connectivity

2018-01-03 Thread John Thompson
Thank you for that Ronni,

The support link got me going in the right direcdtion.  I tend to forget the 
prime instruction - If in doubt, turn everything off and start again.

All is now good.

Regards

John


> On 4 Jan 2018, at 8:37 AM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi John,
> 
> I’m rushing to a client now but will try to assist you later when I return.
> In the interim have you tried all steps in this Apple support link?
> 
> Try all the steps in order, but you might find you require to carry out Step 
> 7 - 'Reset your Network Settings'.
> <https://support.apple.com/en-au/HT204051 
> <https://support.apple.com/en-au/HT204051>>
> 
> If you need more help post back and I will get back to ASAP.
> 
> Cheers,
> Ronni
> 
>> On 4 Jan 2018, at 7:45 am, John Thompson <jetj...@optusnet.com.au 
>> <mailto:jetj...@optusnet.com.au>> wrote:
>> 
>> Good morning and Happy New Year to all Wamugians.
>> 
>> It has been a while since my last communication but I have managed to sort 
>> problems out but not this time.
>> 
>> For some unknown reason, my Wife’s iPad 3 has lost intertnet connection 
>> yesterday.  I have tried unsuccesfully to re-establish the network but to no 
>> avail.  If anyone has any ideas, I would be most greatful.
>> 
>> Thank you
>> 
>> John Thompson
>> 961
>> 
> 
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Re: iPad connectivity

2018-01-03 Thread Ronni Brown
Hi John,

I’m rushing to a client now but will try to assist you later when I return.
In the interim have you tried all steps in this Apple support link?

Try all the steps in order, but you might find you require to carry out Step 7 
- 'Reset your Network Settings'.
<https://support.apple.com/en-au/HT204051 
<https://support.apple.com/en-au/HT204051>>

If you need more help post back and I will get back to ASAP.

Cheers,
Ronni

> On 4 Jan 2018, at 7:45 am, John Thompson <jetj...@optusnet.com.au> wrote:
> 
> Good morning and Happy New Year to all Wamugians.
> 
> It has been a while since my last communication but I have managed to sort 
> problems out but not this time.
> 
> For some unknown reason, my Wife’s iPad 3 has lost intertnet connection 
> yesterday.  I have tried unsuccesfully to re-establish the network but to no 
> avail.  If anyone has any ideas, I would be most greatful.
> 
> Thank you
> 
> John Thompson
> 961
> 

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iPad connectivity

2018-01-03 Thread John Thompson
Good morning and Happy New Year to all Wamugians.

It has been a while since my last communication but I have managed to sort 
problems out but not this time.

For some unknown reason, my Wife’s iPad 3 has lost intertnet connection 
yesterday.  I have tried unsuccesfully to re-establish the network but to no 
avail.  If anyone has any ideas, I would be most greatful.

Thank you

John Thompson
961

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iPad mini 4 cellular wanted

2017-10-21 Thread Rod Blitvich
Hi
Anyone looking to sell an iPad Mini 4?
Must be cellular and at least 64 GB
ta
Blitto



Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au  



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Re: iPad

2017-07-17 Thread Ronda Brown
Do you mean your SIM card number to recharge?

If with Telstra: Via the iPad on 3G, go to http://m.telstra.com. The service 
number is then displayed and you are given the option to recharge.

Or if you have the Telstra free 24x7 app on the iPad it probably will tell you 
the service number from the micro-SIM in the device.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 18 Jul 2017, at 11:41 am, Juliet Kitson <billand...@gmail.com> wrote:
> 
> Can somebody tell me how can find my service number for my IPad, replaced 
> case and forgot to get number off old case.
> Regards bill
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iPad

2017-07-17 Thread Juliet Kitson
Can somebody tell me how can find my service number for my IPad, replaced
case and forgot to get number off old case.
Regards bill
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Wanted - iPad Mini

2017-06-05 Thread Rod Blitvich
I have a friend who might be looking for a cheap ipad mini 2 or later.
Anyone know where to look please?
ta
Blitto



Rod Blitvich  - Amy & Sam’s Dad
. . . . . . . . . . . . . . . . . . . . . . . . . . 
 Good Ideas 
 0409 681 256  
 rb...@iinet.net.au  



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Re: Ipad

2016-12-10 Thread Juliet Kitson
G'day Gary
Sorry it took so long to answer but I got your reply while I was house
sitting in Chidlow, after leaving we repacked and headed to Tom Price to
house sit until middle of Jan. have just tried it and works well thank you
.
Regards Juliet & Bill

On Wed, Nov 30, 2016 at 4:44 PM, gdorn@me <gd...@me.com> wrote:

> Hi Juliet
> I use an app called phototransferapp
>
> http://www.phototransferapp.com
>
> which allows both download and upload via wifi  to any computer on the
> wifi network via a web browser.
>
> I've found it easier and faster than itunes - but is does not sync like
> itunes.
>
>
> gary dorn
> gd...@mac.com
>
>
>
> On 30/11/2016, at 2:55 PM, Juliet Kitson wrote:
>
> > G'day
> > Can somebody tell me how to get photos from iMac to iPad.
> > Regards Juliet
> > El Capitan 10.11.8
> > Ipad  IOS 10.1.1
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>
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>
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Re: Ipad

2016-11-30 Thread gdorn@me
Hi Juliet
I use an app called phototransferapp

http://www.phototransferapp.com

which allows both download and upload via wifi  to any computer on the wifi 
network via a web browser.

I've found it easier and faster than itunes - but is does not sync like itunes.


gary dorn
gd...@mac.com



On 30/11/2016, at 2:55 PM, Juliet Kitson wrote:

> G'day
> Can somebody tell me how to get photos from iMac to iPad.
> Regards Juliet
> El Capitan 10.11.8
> Ipad  IOS 10.1.1
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Re: Ipad

2016-11-29 Thread Stephen Chape
Sorry Juliet.
Not sure if you know this.
You use iTunes on the Mac to sync your iPad.
So it is in iTunes that you need to go to Music and tick that Album.
That is once you have created the Album in Photos on the Mac.

> On 30 Nov. 2016, at 2:55 pm, Juliet Kitson <billand...@gmail.com> wrote:
> 
> G'day
> Can somebody tell me how to get photos from iMac to iPad.
> Regards Juliet
> El Capitan 10.11.8
> Ipad  IOS 10.1.1
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Regards,
Stephen Chape






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Re: Ipad

2016-11-29 Thread Stephen Chape
Hi Juliet.
I created an Album in Photos on my iMac called iPhone Stephen.
And another for my wife’s iPhone with a similar name format.
You could do the same for your iPad.

Then drag the photos you want on your iPad into the Album you have created.

Next time you plug your iPad into your Mac to sync, go to Music and check that 
Album as the one to sync.
You can then change your photo options from time to time in that Mac Photos 
Album.
So each time you plug in and sync your iPad it will update the photos.



> On 30 Nov. 2016, at 2:55 pm, Juliet Kitson <billand...@gmail.com> wrote:
> 
> G'day
> Can somebody tell me how to get photos from iMac to iPad.
> Regards Juliet
> El Capitan 10.11.8
> Ipad  IOS 10.1.1
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Regards,
Stephen Chape






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Ipad

2016-11-29 Thread Juliet Kitson
G'day
Can somebody tell me how to get photos from iMac to iPad.
Regards Juliet
El Capitan 10.11.8
Ipad  IOS 10.1.1
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Re: iphone/ipad backups

2016-10-13 Thread Rob Phillips

Hi
It is possible that this issue is caused by a newer version of iOS not 
working with an older version of OSX. My wife had this message last 
week. I looked into it and came up with this site:

http://www.mac-forums.com/iphone-hardware-and-accessories/328322-sync-issues-itunes-11-4-ios-9-0-1-osx-10-6-8-a.html


Sync issues itunes 11.4 IOS 9.0.1 OSX 10.6.8
Last year, A version of iTunes 11.4 was available for people who were 
unable to sync their music when a certain update in IOS 8 was issued.
It worked and all was good. I purposely did not update my iPhone to 
9.0 when it came out, because i figured I would run into the same 
issue. I DID update to 9.0.1 the other day, and sure enough, my iTunes 
version 11.4 won't sync to my iPhone w/ IOS 9.0.1.

There doesn't seem to be an easy workaround.

Gary, are you running an old version of OSX - e.g. 10.6.8?
Rob


On 13/10/2016 3:34 pm, Ronda Brown wrote:

Hello Gary,

What was your result please?

Sent from Ronni's iPad4


On 3 Oct. 2016, at 2:25 pm, Ronni Brown > wrote:



Hello Gary,


I went to backup up my iPhone and get the

"iTunes could not connect to the iPhone " Gary Dorn iPhone" because 
an invalid response was received from the device”


1. Press and hold the Sleep/Wake button and the Home Button at the 
same time for at least 10 seconds.
2. Ignore the Red Slider that appears on the screen and keep holding 
both buttons until the Apple Logo appears.

Release the buttons, the iPhone will restart.

You might need to Reboot both iPhone and your computer.
Somewhere between the phone and the computer something in the 
software is frozen and not allowing the connection.


If still having the problem:
Check your USB connections - use the cable that came with your 
iPhone, switch to another USB port on your computer.


If still having the problem - Is this a jailbreak iPhone?

Cheers,
Ronni


On 3 Oct. 2016, at 12:19 pm, gdorn@me > wrote:


Hi WAMUG

The other day, a family members  iPhone accidentally dropped into a 
toilet bowl! and no longer starts ups .   This phone hadn't been 
backup up for  some time, thus a few months of photos, lecture 
notes, ideas  and the like evidently can not be recovered - so say 
Apple.


Thus I take this opportunity to remind members to routinely back up 
your iPhones ; if you have anything important on them you want to 
keep - just in case a wet accident occurs.


I went to backup up my iPhone and get the

"iTunes could not connect to the iPhone " Gary Dorn iPhone" because 
an invalid response was received from the device"



chow


gdorn
gd...@mac.com 



Cheers,
Ronni

*13-inch MacBook Air (April 2014)*
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12

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Re: iphone/ipad backups

2016-10-13 Thread Ronda Brown
Hello Gary,

What was your result please?

Sent from Ronni's iPad4


> On 3 Oct. 2016, at 2:25 pm, Ronni Brown  wrote:
> 
> Hello Gary,
> 
>> I went to backup up my iPhone and get the 
>> 
>>  "iTunes could not connect to the iPhone " Gary Dorn iPhone" because an 
>> invalid response was received from the device”
> 
> 1. Press and hold the Sleep/Wake button and the Home Button at the same time 
> for at least 10 seconds.
> 2. Ignore the Red Slider that appears on the screen and keep holding both 
> buttons until the Apple Logo appears.
> Release the buttons, the iPhone will restart.
> 
> You might need to Reboot both iPhone and your computer. 
> Somewhere between the phone and the computer something in the software is 
> frozen and not allowing the connection.
> 
> If still having the problem:
> Check your USB connections - use the cable that came with your iPhone, switch 
> to another USB port on your computer.
> 
> If still having the problem - Is this a jailbreak iPhone? 
> 
> Cheers,
> Ronni
> 
> 
>> On 3 Oct. 2016, at 12:19 pm, gdorn@me  wrote:
>> 
>> Hi WAMUG
>> 
>> The other day, a family members  iPhone accidentally dropped into a toilet 
>> bowl!   and no longer starts ups .   This phone hadn't been backup up for  
>> some time, thus a few months of photos, lecture notes, ideas  and the like 
>> evidently can not be recovered - so say Apple.
>> 
>> Thus I take this opportunity to remind members to routinely back up your 
>> iPhones ; if you have anything important on them you want to keep - just in 
>> case a wet accident occurs.
>> 
>> I went to backup up my iPhone and get the 
>> 
>>  "iTunes could not connect to the iPhone " Gary Dorn iPhone" because an 
>> invalid response was received from the device"
>> 
>> 
>> chow
>> 
>> 
>> gdorn
>> gd...@mac.com
>> 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS Sierra 10.12
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 
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Re: iphone/ipad backups

2016-10-03 Thread Ronni Brown
Hello Gary,

> I went to backup up my iPhone and get the 
> 
>   "iTunes could not connect to the iPhone " Gary Dorn iPhone" because an 
> invalid response was received from the device”

1. Press and hold the Sleep/Wake button and the Home Button at the same time 
for at least 10 seconds.
2. Ignore the Red Slider that appears on the screen and keep holding both 
buttons until the Apple Logo appears.
Release the buttons, the iPhone will restart.

You might need to Reboot both iPhone and your computer. 
Somewhere between the phone and the computer something in the software is 
frozen and not allowing the connection.

If still having the problem:
Check your USB connections - use the cable that came with your iPhone, switch 
to another USB port on your computer.

If still having the problem - Is this a jailbreak iPhone? 

Cheers,
Ronni


> On 3 Oct. 2016, at 12:19 pm, gdorn@me  wrote:
> 
> Hi WAMUG
> 
> The other day, a family members  iPhone accidentally dropped into a toilet 
> bowl!   and no longer starts ups .   This phone hadn't been backup up for  
> some time, thus a few months of photos, lecture notes, ideas  and the like 
> evidently can not be recovered - so say Apple.
> 
> Thus I take this opportunity to remind members to routinely back up your 
> iPhones ; if you have anything important on them you want to keep - just in 
> case a wet accident occurs.
> 
> I went to backup up my iPhone and get the 
> 
>   "iTunes could not connect to the iPhone " Gary Dorn iPhone" because an 
> invalid response was received from the device"
> 
> 
> chow
> 
> 
> gdorn
> gd...@mac.com 
> 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

macOS Sierra 10.12

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iphone/ipad backups

2016-10-02 Thread gdorn@me
Hi WAMUG

The other day, a family members  iPhone accidentally dropped into a toilet 
bowl!   and no longer starts ups .   This phone hadn't been backup up for  some 
time, thus a few months of photos, lecture notes, ideas  and the like evidently 
can not be recovered - so say Apple.

Thus I take this opportunity to remind members to routinely back up your 
iPhones ; if you have anything important on them you want to keep - just in 
case a wet accident occurs.

I went to backup up my iPhone and get the 

"iTunes could not connect to the iPhone " Gary Dorn iPhone" because an 
invalid response was received from the device"


chow


gdorn
gd...@mac.com



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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-23 Thread Neil Houghton
Hehe,

Not sure what happened there Stephen ­ the URL in the email you received
FROM WAMUG got very mangled compared with the URL actually included in the
email I SENT to WAMUG ­ go figure.

Thanks to Ronni, we now have the correct link.



Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com





on 23/7/16 13:09, Stephen Chape at chap...@bigpond.com wrote:

> Hi Neil.
> I got Error 404 ³page not found² with this link.
> 
> 
>> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com> wrote:
>> 
>> Given a number of posts recently on various aspects of working with Apple
>> IDs some of you may find this article interesting:
>> 
>> How to see every Mac, iPad and iPhone associated with your Apple ID
>> > <http://www.macworld.com.au/help/how-to-see-every-mac-ipad-and-iphone-associa
>> ted-wi> 
>> th-your-apple-id-143233/>
>> 
>> I know Ronni has already covered most of this over time but sometimes a
>> reminder helps  ;o)
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> 
>> Neil



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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Stephen Chape
Ta Ronni.


> On 23 Jul 2016, at 1:14 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> 
> http://www.macworld.com/article/3098430/ios/how-to-see-every-mac-ipad-and-iphone-associated-with-your-apple-id.html
>  
> <http://www.macworld.com/article/3098430/ios/how-to-see-every-mac-ipad-and-iphone-associated-with-your-apple-id.html>
> 
> Sent from Ronni's iPad4
> 
> 
> On 23 Jul 2016, at 1:09 PM, Stephen Chape <chap...@bigpond.com 
> <mailto:chap...@bigpond.com>> wrote:
> 
>> Hi Neil.
>> I got Error 404 “page not found” with this link.
>> 
>> 
>>> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com 
>>> <mailto:n...@possumology.com>> wrote:
>>> 
>>> Given a number of posts recently on various aspects of working with Apple
>>> IDs some of you may find this article interesting:
>>> 
>>> How to see every Mac, iPad and iPhone associated with your Apple ID
>>> >>  
>>> <http://www.macworld.com.au/help/how-to-see-every-mac-ipad-and-iphone-associated-wi>
>>> th-your-apple-id-143233/>
>>> 
>>> I know Ronni has already covered most of this over time but sometimes a
>>> reminder helps  ;o)
>>> 
>>> 
>>> Cheers
>>> 
>>> 
>>> 
>>> 
>>> Neil
>>> -- 
>>> Neil R. Houghton
>>> Albany, Western Australia
>>> Tel: +61 8 9841 6063
>>> Email: n...@possumology.com <mailto:n...@possumology.com>
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape






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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Ronda Brown

http://www.macworld.com/article/3098430/ios/how-to-see-every-mac-ipad-and-iphone-associated-with-your-apple-id.html

Sent from Ronni's iPad4


> On 23 Jul 2016, at 1:09 PM, Stephen Chape <chap...@bigpond.com> wrote:
> 
> Hi Neil.
> I got Error 404 “page not found” with this link.
> 
> 
>> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com> wrote:
>> 
>> Given a number of posts recently on various aspects of working with Apple
>> IDs some of you may find this article interesting:
>> 
>> How to see every Mac, iPad and iPhone associated with your Apple ID
>> > th-your-apple-id-143233/>
>> 
>> I know Ronni has already covered most of this over time but sometimes a
>> reminder helps  ;o)
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Stephen Chape
Hi Neil.
I got Error 404 “page not found” with this link.


> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com> wrote:
> 
> Given a number of posts recently on various aspects of working with Apple
> IDs some of you may find this article interesting:
> 
> How to see every Mac, iPad and iPhone associated with your Apple ID
>  th-your-apple-id-143233/>
> 
> I know Ronni has already covered most of this over time but sometimes a
> reminder helps  ;o)
> 
> 
> Cheers
> 
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>


Regards,
Stephen Chape






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How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Neil Houghton
Given a number of posts recently on various aspects of working with Apple
IDs some of you may find this article interesting:

How to see every Mac, iPad and iPhone associated with your Apple ID


I know Ronni has already covered most of this over time but sometimes a
reminder helps  ;o)


Cheers




Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


-- The WA Macintosh User Group Mailing List --
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Re: Messages on ipad - iCloud Family Sharing

2016-07-18 Thread Peter Crisp
t least the information you entered previously 
> will still be there.
> 
> Enter your credit card’s three- or four-digit security code when prompted.
> 
> To add another member, click the plus   button and 
> repeat this process.
> 
>   • When you’re done, click Done.
> 
> To add or remove people later, go to System Preferences > iCloud and click 
> Manage Family. You can then change family members or adjust their details.
> 
> Your Child’s Password
> 
> Your child’s account password, like any iCloud account password, must meet 
> Apple’s minimum requirements—“at least eight characters, a number, an 
> uppercase letter, and a lowercase letter.” Normally I would suggest making 
> passwords stronger than the minimum.
> 
> However, in the case of a password for a very young child— consider keeping 
> it on the simpler side. That’s because the child will need to enter the 
> password in order to Use Ask to Buy—and if your child has to pester you to 
> look up and enter a long, complex password every time he wants to download a 
> game, that defeats part of the purpose of Ask to Buy in the first place, in 
> that the child can’t complete the process independently of the parent. On the 
> flip side, the presence of Ask to Buy (assuming you have it enabled) reduces 
> the security risk of a less-strong password.
> —
> Share Calendar and Reminders
> Each participating family member automatically has a Family calendar added to 
> Calendar (on OS X and iOS, and in the Calendar Web app) and a Family reminder 
> list added to Reminders. So, any events or reminders you assign to Family 
> will appear for all family members.
> 
> But what if you already had a shared family calendar (whether or not it was 
> called “Family”)? That calendar will still exist alongside the new one. If 
> you want to switch over to the new Family calendar without losing all the 
> events in your old family calendar, do this:
> 
>   • In Calendar on a Mac, select your old family calendar.
> 
>   • Choose File > Export > Export, choose a name and destination, and 
> click Export.
> 
>   • Choose File > Import, select the calendar you just exported, and 
> click Import.
> 
>   • In the Add Event dialog that appears, select your new Family 
> calendar. Click OK.
> 
>   • After Calendar imports the events into your Family calendar, you’ll 
> have two copies of each one—one each on the old and new family calendars. 
> Skim these to make sure all your events are indeed present on both calendars.
> 
>   • Select your old family calendar, choose Edit > Delete, and click 
> Delete to confirm.
> 
> The new family calendar will be used for family events from now on.
> —
> Share Family Photos
> 
> Family Sharing creates a new shared photo album called Family on all the 
> family’s devices. Add photos to this album just like any other album, and 
> they’re available to all family members.
> —
> Use Find My Noun
> 
> Family Sharing makes it easier for family members to use Find My Friends and 
> Find My Device
> 
>   • Find My Friends: Turning on Family Sharing automatically adds all 
> family members to each others’ Find My Friends app, so you can find out where 
> each family member is (or, to be more accurate, where each person’s primary 
> iOS device is).
> 
>   • Find My Device: On any or all of the family’s Macs and iOS devices, 
> family members can enable Find My Device (Find My Mac, Find My iPhone, etc.) 
> in System Preferences > iCloud (Mac) or in Settings > iCloud (iOS).
> 
> Once that’s done, when you open the Find My iPhone app for iOS, or the Find 
> My iPhone Web app at icloud.com, your personal devices appear at the top of 
> the All Devices list (under a My Devices heading), followed by headings for 
> each family member’s devices.
> —
> Share Media
> 
> Once Family Sharing is set up, media purchased from Apple by any family 
> member is available to the other family members, and new purchases are 
> charged to the organizer’s credit card. This is similar to how you can 
> re-download your own media.
> 
> To see and download another family member’s purchases:
> 
> • Mac apps: In the App Store app on your Mac, click Purchased and then choose 
> a family member’s name from the Purchased pop-up menu at the top.
> 
> • iOS apps: In the iOS App Store app, go to Updates > Purchased (iPhone) or 
> Purchased > My Purchases (iPad) and tap a family member’s name.
> Note: Some apps are not shareable among family members. (This is at the 
> developer’s discretion) Look at an app’s description in the App Store, and 
> you’ll see a Family Sharing entry that says either “Available” or “Not 
> 

Re: Messages on ipad - How Apple could improve Family Sharing

2016-07-18 Thread Peter Crisp
you haven’t already.  
> <https://appleid.apple.com <https://appleid.apple.com/> >  < 
> https://support.apple.com/en-au/HT201303>
> 
> I’ll review the links on this.
> 
> This issue with Messages below is only affecting ONE device out of 13 in my 
> family, and at that, it is just affecting the ability to send iMessages - for 
> my 9 yo daughter! Hardly the strongest motivator for me to resolve urgently, 
> but my conviction requires me to sort it! I know if I don't sort it, one day 
> it will bite me when I can least afford it.
> 
> Are you sure your daughter’s email is working on her iPad and that iMessage 
> is activated & her email address is ‘verified’? 
> 
> I haven’t yet launched into Mail for her. She has an email address which I 
> created for her for the sole purpose of enabling iMessages (she has a wifi 
> only iPad). iMessage is indeed activated (switched to green) and her email 
> address I believe is verified as it appears in the pick list of available 
> email addresses and phone numbers in the “You can be reached by iMessage at” 
> section across all of the 8 iOS devices in the family. However, as I am 
> unable to log into my Apple ID manage screen, I can’t confirm this. BUT, it 
> has worked in the past with Delivery notices in iMessages etc, is it possible 
> for it to have become unverified somehow?
> 
> 
> Have you checked the settings in Messages on daughter’s iPad that iMessage is 
> activated after the iPad was offline (not connected to the Network)?
> Settings > Messages > turn iMessage ON and wait for it to activate.
> 
> Activation works fine - it goes to the green position after 5 or so seconds. 
> Been on the wifi network the whole time - haven’t left the house even.
> 
> 
> These instructions work for times when you need to re-activate iMessage due 
> to a network error. 
> Just toggle it on and off.
> 
> I have toggled it off and on a number of times.
> 
> 
> 
> A parallel question if there are others out there with the same set up - ie 
> all family members with ONE Apple ID across all devices for multiple family 
> members. The introduction of the Family Share feature came AFTER I had 
> numerous family members all with Apple devices/MacBooks and all with the same 
> Apple ID. It has worked successfully for years - easy app sharing, Photos 
> sharing, etc and easy enough to manage security with kids buying/not buying 
> apps without authority. Do others recommend staying with one Apple ID for all 
> family members OR make the change to a Family Share arrangement where each 
> family member has their own Apple ID yet linked within the Crisp Family for 
> the ability to share apps and other features? How does one migrate all these 
> devices to their respecive new user specific Apple ID and what are the up and 
> downsides to this? Does Find my iPhone when migrated to a Family Shared 
> arrangement present all Family devices in the one panel (for the Family) as 
> it does currently for me - or will I have to use Find my Friends for other 
> family
> members? 
> 
> Turning on Family Sharing automatically adds all family members to each 
> others’ Find My Friends  
> <https://itunes.apple.com/us/app/find-my-friends/id466122094?mt=8> app, so 
> you can find out where each family member is (or, to be more accurate, where 
> each person’s primary iOS device is).
> 
> Family Sharing requires Yosemite or iOS 8, so use it only if all your 
> family’s devices are running the latest versions of their respective 
> operating systems. 
> If your family fits that profile, here’s what you’ll get for up to six family 
> members:
> 
> • All family members’ purchases of media from Apple are charged to the credit 
> card of the person you designate as the family organizer. (Family members who 
> have enough credit in their own Apple ID accounts can use that credit to buy 
> something without using the shared card.)
> 
> • Kids (who can get special Apple IDs of their own even if they’re under 13) 
> can request media purchases from a parent, who must approve each one 
> individually.
> 
> (Kids under 13 can have their own Apple IDs 
> <https://support.apple.com/en-au/HT201084> .  As a parent or legal guardian, 
> the organizer creates the child’s Apple ID You’ll have to select an iCloud 
> username for your child (which will become the child’s Apple ID) and adds the 
> child to the family group. 
> Ask to Buy is turned on by default, and the organizer can also limit the 
> content kids have access to on their devices through Restrictions on an iOS 
> device or parental controls in OS X and iTunes.)
> 
> • All family members can access each others’ media, although you can hide 
> particular items of 

Re: Messages on ipad - iCloud Family Sharing

2016-07-18 Thread Ronni Brown
ld family calendar, do this:

• In Calendar on a Mac, select your old family calendar.

• Choose File > Export > Export, choose a name and destination, and 
click Export.

• Choose File > Import, select the calendar you just exported, and 
click Import.

• In the Add Event dialog that appears, select your new Family 
calendar. Click OK.

• After Calendar imports the events into your Family calendar, you’ll 
have two copies of each one—one each on the old and new family calendars. Skim 
these to make sure all your events are indeed present on both calendars.

• Select your old family calendar, choose Edit > Delete, and click 
Delete to confirm.

The new family calendar will be used for family events from now on.
—
Share Family Photos

Family Sharing creates a new shared photo album called Family on all the 
family’s devices. Add photos to this album just like any other album, and 
they’re available to all family members.
—
Use Find My Noun

Family Sharing makes it easier for family members to use Find My Friends and 
Find My Device

• Find My Friends: Turning on Family Sharing automatically adds all 
family members to each others’ Find My Friends app, so you can find out where 
each family member is (or, to be more accurate, where each person’s primary iOS 
device is).

• Find My Device: On any or all of the family’s Macs and iOS devices, 
family members can enable Find My Device (Find My Mac, Find My iPhone, etc.) in 
System Preferences > iCloud (Mac) or in Settings > iCloud (iOS).

Once that’s done, when you open the Find My iPhone app for iOS, or the Find My 
iPhone Web app at icloud.com <https://www.icloud.com/#find>, your personal 
devices appear at the top of the All Devices list (under a My Devices heading), 
followed by headings for each family member’s devices.
—
Share Media

Once Family Sharing is set up, media purchased from Apple by any family member 
is available to the other family members, and new purchases are charged to the 
organizer’s credit card. This is similar to how you can re-download your own 
media.

To see and download another family member’s purchases:

• Mac apps: In the App Store app on your Mac, click Purchased and then choose a 
family member’s name from the Purchased pop-up menu at the top.

• iOS apps: In the iOS App Store app, go to Updates > Purchased (iPhone) or 
Purchased > My Purchases (iPad) and tap a family member’s name.
Note: Some apps are not shareable among family members. (This is at the 
developer’s discretion) Look at an app’s description in the App Store, and 
you’ll see a Family Sharing entry that says either “Available” or “Not 
Available.”

• Books: In iBooks for Mac, go to Store > Store Home and click the Purchased 
link. Then choose a family member’s name from the pop- up menu next to 
Purchased at the top.

In iBooks for iOS, go to Purchased (and then, on an iPad, to My Purchases) and 
tap a family member’s name.

• Music, TV shows, and movies: In iTunes for Mac, click iTunes Store on the 
navigation bar, click the Purchased link, and choose a family member’s name 
from the pop-up menu next to Purchased at the top.

On an iOS device, open the iTunes Store app and then go to More > Purchased 
(iPhone) or Purchased > My Purchases (iPad) and tap a family member’s name.

On an Apple TV, go to Movies > Purchased > Shared Movies or TV Shows > 
Purchased > Shared TV Shows and select a family member’s name.

Note: If you subscribe to iTunes Match, your matched or uploaded tracks won’t 
be available via Family Sharing because they weren’t purchased from Apple.
--
Hide Purchased Apps

To hide an app you’ve purchased from other members of your family, do this:

iOS: Go to App Store > Updates > Purchased > My Purchases (iPhone) or Purchased 
> My Purchases (iPad), swipe an app name to the left, and tap Hide.

Mac: Go to App Store > Purchased, right-click (or Control-click) an app, and 
choose Hide Purchase from the contextual menu. Click Hide Purchase to confirm.
—
Use Ask to Buy

If your family includes children, you may want to use Family Sharing’s Ask to 
Buy feature. Follow these steps:

1.  Go to System Preferences > iCloud > Manage Family (Mac) or Settings > 
iCloud > Family (iOS), select a family member, and turn on Ask to Buy (it’s on 
by default for new children’s accounts).

2.  To designate another adult as a parent or guardian who can approve 
purchases, go to System Preferences > iCloud > Manage Family, select that 
person, and select Parent/Guardian.

3.  On each child’s device, log in with the child’s Apple ID in both iCloud 
(System Preferences or Settings) and each media app (iTunes, App Store, iBooks).

4.  On each adult’s device, log in with the adult’s Apple ID in all the same 
places.

Thereafter, after the child clicks or taps the Buy or Install button in any of 
Apple’s apps where media can be downlo

Re: Messages on ipad - How Apple could improve Family Sharing

2016-07-18 Thread Neil Houghton
Hi Peter,

No direct experience, but I recently read this:
<http://www.macworld.com.au/news/how-apple-could-improve-family-sharing-1431
62>

I guess the ³how it could be improved² bit implies current limitations ­
which may or may not be important to you.


HTH



Cheers




Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com







on 18/7/16 17:46, Peter Crisp at petercr...@westnet.com.au wrote:

> Hi all, I did eventually get this resolved. I had to take the plunge and
> update my Apple ID password - ugghhh. Anyway, it was relatively simple and
> without complications. As soon as I made the change - all my kids came to me
> holding their respective devices saying ³Dad, I have to update the password,
> what do I do²! This was expected and simply resolved by entering the password.
> It happens a few times on each device for various reasons, app purchasing,
> Find my iPhone and some other things too much to remember.
> 
> However, I still have my entire family (13 devices in aggregate) with one
> AppleID which causes a level of workarounds with some iOS features to avoid
> overlap of data. 
> 
> I am still wondering if I should take the plunge to move the other 4 family
> members to their own Apple ID - and set them up as Family Shared members under
> me as the Organiser.
> 
> Has anyone got any first hand advice on this question and any reason why I
> should or should not migrate to a Family Shared environment?
> 
> 
> Peter Crisp
> petercr...@westnet.com.au
> 
> 
> 
>> On 30 Jun 2016, at 7:23 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi again, I spent half an hour on the phone to apple support. The lady was
>> very helpful and convinced me that I will have to change my Apple ID
>> password. BUT, before I do that, I¹d like to understand if there is
>> sufficient motivational pressure to make the move to a Family Shared
>> environment at the same time - or even in a serial fashion.
>> 
>> Anyone have any first hand experience of Family Sharing with multiple family
>> members and with >10 devices?
>> 
>> 
>> Peter Crisp
>> petercr...@westnet.com.au
>> 
>> 
>> 
>>> On 29 Jun 2016, at 7:22 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>> 
>>> Hi Ronni, thanks for your in situ replies. See my replies alongside below.
>>> 
>>> 
>>> Peter Crisp
>>> petercr...@westnet.com.au
>>> 
>>> 
>>> 
>>>> On 29 Jun 2016, at 1:13 PM, Ronni Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Peter,
>>>> 
>>>> My comments in situ.
>>>> 
>>>>> On 28 Jun 2016, at 8:15 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>>> 
>>>>> Hi Ronni, I did that and still no good. I then did a "Clear all content
>>>>> and settings" and then restore from backup - same issue after setup.
>>>>> 
>>>>> I am puzzled by my inability to being able to get into the "Manage your
>>>>> Apple ID" page. When logging in I am presented with "Update your Apple
>>>>> ID". A bit of a Catch 22 situation. To get into Update the Apple ID, I
>>>>> need to be able to log in, I am unable to log in as I am presented with
>>>>> "Update your Apple ID" BEFORE I can go any further.
>>>> 
>>>> Sounds like Apple wants you to update your password to a more secure
>>>> password and add Œtwo-factor authentication' if you haven¹t already.
>>>> <https://appleid.apple.com <https://appleid.apple.com/> >  <
>>>> https://support.apple.com/en-au/HT201303>
>>> 
>>> I¹ll review the links on this.
>>>> 
>>>>> This issue with Messages below is only affecting ONE device out of 13 in
>>>>> my family, and at that, it is just affecting the ability to send iMessages
>>>>> - for my 9 yo daughter! Hardly the strongest motivator for me to resolve
>>>>> urgently, but my conviction requires me to sort it! I know if I don't sort
>>>>> it, one day it will bite me when I can least afford it.
>>>> 
>>>> Are you sure your daughter¹s email is working on her iPad and that iMessage
>>>> is activated & her email address is Œverified¹?
>>> 
>>> I haven¹t yet launched into Mail for her. She has an email address which I
>>> created for her for the sole purpose of enabling iMessages (she has a wifi
>>> only iPad). iMessage is indeed a

Re: Messages on ipad

2016-07-18 Thread Peter Crisp
Hi all, I did eventually get this resolved. I had to take the plunge and update 
my Apple ID password - ugghhh. Anyway, it was relatively simple and without 
complications. As soon as I made the change - all my kids came to me holding 
their respective devices saying “Dad, I have to update the password, what do I 
do”! This was expected and simply resolved by entering the password. It happens 
a few times on each device for various reasons, app purchasing, Find my iPhone 
and some other things too much to remember. 

However, I still have my entire family (13 devices in aggregate) with one 
AppleID which causes a level of workarounds with some iOS features to avoid 
overlap of data. 

I am still wondering if I should take the plunge to move the other 4 family 
members to their own Apple ID - and set them up as Family Shared members under 
me as the Organiser. 

Has anyone got any first hand advice on this question and any reason why I 
should or should not migrate to a Family Shared environment?


Peter Crisp
petercr...@westnet.com.au



> On 30 Jun 2016, at 7:23 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi again, I spent half an hour on the phone to apple support. The lady was 
> very helpful and convinced me that I will have to change my Apple ID 
> password. BUT, before I do that, I’d like to understand if there is 
> sufficient motivational pressure to make the move to a Family Shared 
> environment at the same time - or even in a serial fashion.
> 
> Anyone have any first hand experience of Family Sharing with multiple family 
> members and with >10 devices?
> 
> 
> Peter Crisp
> petercr...@westnet.com.au <mailto:petercr...@westnet.com.au>
> 
> 
> 
>> On 29 Jun 2016, at 7:22 PM, Peter Crisp <petercr...@westnet.com.au 
>> <mailto:petercr...@westnet.com.au>> wrote:
>> 
>> Hi Ronni, thanks for your in situ replies. See my replies alongside below.
>> 
>> 
>> Peter Crisp
>> petercr...@westnet.com.au <mailto:petercr...@westnet.com.au>
>> 
>> 
>> 
>>> On 29 Jun 2016, at 1:13 PM, Ronni Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> My comments in situ.
>>> 
>>>> On 28 Jun 2016, at 8:15 PM, Peter Crisp <petercr...@westnet.com.au 
>>>> <mailto:petercr...@westnet.com.au>> wrote:
>>>> 
>>>> Hi Ronni, I did that and still no good. I then did a "Clear all content 
>>>> and settings" and then restore from backup - same issue after setup.
>>>> 
>>>> I am puzzled by my inability to being able to get into the "Manage your 
>>>> Apple ID" page. When logging in I am presented with "Update your Apple 
>>>> ID". A bit of a Catch 22 situation. To get into Update the Apple ID, I 
>>>> need to be able to log in, I am unable to log in as I am presented with 
>>>> "Update your Apple ID" BEFORE I can go any further.
>>> 
>>> Sounds like Apple wants you to update your password to a more secure 
>>> password and add ‘two-factor authentication' if you haven’t already.  
>>> <https://appleid.apple.com <https://appleid.apple.com/>>  < 
>>> https://support.apple.com/en-au/HT201303 
>>> <https://support.apple.com/en-au/HT201303>>
>> 
>> I’ll review the links on this.
>>> 
>>>> This issue with Messages below is only affecting ONE device out of 13 in 
>>>> my family, and at that, it is just affecting the ability to send iMessages 
>>>> - for my 9 yo daughter! Hardly the strongest motivator for me to resolve 
>>>> urgently, but my conviction requires me to sort it! I know if I don't sort 
>>>> it, one day it will bite me when I can least afford it.
>>> 
>>> Are you sure your daughter’s email is working on her iPad and that iMessage 
>>> is activated & her email address is ‘verified’?
>> 
>> I haven’t yet launched into Mail for her. She has an email address which I 
>> created for her for the sole purpose of enabling iMessages (she has a wifi 
>> only iPad). iMessage is indeed activated (switched to green) and her email 
>> address I believe is verified as it appears in the pick list of available 
>> email addresses and phone numbers in the “You can be reached by iMessage at” 
>> section across all of the 8 iOS devices in the family. However, as I am 
>> unable to log into my Apple ID manage screen, I can’t confirm this. BUT, it 
>> has worked in the past with Delivery notices in iMessages etc, is it 
>> possible for it to have beco

Re: Messages on ipad

2016-06-30 Thread Peter Crisp
Hi again, I spent half an hour on the phone to apple support. The lady was very 
helpful and convinced me that I will have to change my Apple ID password. BUT, 
before I do that, I’d like to understand if there is sufficient motivational 
pressure to make the move to a Family Shared environment at the same time - or 
even in a serial fashion.

Anyone have any first hand experience of Family Sharing with multiple family 
members and with >10 devices?


Peter Crisp
petercr...@westnet.com.au



> On 29 Jun 2016, at 7:22 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, thanks for your in situ replies. See my replies alongside below.
> 
> 
> Peter Crisp
> petercr...@westnet.com.au <mailto:petercr...@westnet.com.au>
> 
> 
> 
>> On 29 Jun 2016, at 1:13 PM, Ronni Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Peter,
>> 
>> My comments in situ.
>> 
>>> On 28 Jun 2016, at 8:15 PM, Peter Crisp <petercr...@westnet.com.au 
>>> <mailto:petercr...@westnet.com.au>> wrote:
>>> 
>>> Hi Ronni, I did that and still no good. I then did a "Clear all content and 
>>> settings" and then restore from backup - same issue after setup.
>>> 
>>> I am puzzled by my inability to being able to get into the "Manage your 
>>> Apple ID" page. When logging in I am presented with "Update your Apple ID". 
>>> A bit of a Catch 22 situation. To get into Update the Apple ID, I need to 
>>> be able to log in, I am unable to log in as I am presented with "Update 
>>> your Apple ID" BEFORE I can go any further.
>> 
>> Sounds like Apple wants you to update your password to a more secure 
>> password and add ‘two-factor authentication' if you haven’t already.  
>> <https://appleid.apple.com <https://appleid.apple.com/>>  < 
>> https://support.apple.com/en-au/HT201303 
>> <https://support.apple.com/en-au/HT201303>>
> 
> I’ll review the links on this.
>> 
>>> This issue with Messages below is only affecting ONE device out of 13 in my 
>>> family, and at that, it is just affecting the ability to send iMessages - 
>>> for my 9 yo daughter! Hardly the strongest motivator for me to resolve 
>>> urgently, but my conviction requires me to sort it! I know if I don't sort 
>>> it, one day it will bite me when I can least afford it.
>> 
>> Are you sure your daughter’s email is working on her iPad and that iMessage 
>> is activated & her email address is ‘verified’?
> 
> I haven’t yet launched into Mail for her. She has an email address which I 
> created for her for the sole purpose of enabling iMessages (she has a wifi 
> only iPad). iMessage is indeed activated (switched to green) and her email 
> address I believe is verified as it appears in the pick list of available 
> email addresses and phone numbers in the “You can be reached by iMessage at” 
> section across all of the 8 iOS devices in the family. However, as I am 
> unable to log into my Apple ID manage screen, I can’t confirm this. BUT, it 
> has worked in the past with Delivery notices in iMessages etc, is it possible 
> for it to have become unverified somehow?
> 
>> 
>> Have you checked the settings in Messages on daughter’s iPad that iMessage 
>> is activated after the iPad was offline (not connected to the Network)?
>> Settings > Messages > turn iMessage ON and wait for it to activate.
> 
> Activation works fine - it goes to the green position after 5 or so seconds. 
> Been on the wifi network the whole time - haven’t left the house even.
> 
>> 
>> These instructions work for times when you need to re-activate iMessage due 
>> to a network error. 
>> Just toggle it on and off.
> 
> I have toggled it off and on a number of times.
> 
>> 
>>> 
>>> A parallel question if there are others out there with the same set up - ie 
>>> all family members with ONE Apple ID across all devices for multiple family 
>>> members. The introduction of the Family Share feature came AFTER I had 
>>> numerous family members all with Apple devices/MacBooks and all with the 
>>> same Apple ID. It has worked successfully for years - easy app sharing, 
>>> Photos sharing, etc and easy enough to manage security with kids buying/not 
>>> buying apps without authority. Do others recommend staying with one Apple 
>>> ID for all family members OR make the change to a Family Share arrangement 
>>> where each family member has their own Apple ID yet linked within the Crisp 
>>> Family for the abi

Re: Messages on ipad

2016-06-29 Thread Anthony (Tony) Francis
Thank you to everyone that replied to my query Re: MacKeeper. It is one of the 
reasons that I enjoy being a WAMUGGER!!

Kind Regards

Tony

BODDINGTON
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Guidelines - 
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Re: Messages on ipad

2016-06-28 Thread Ronni Brown
Hi Peter,

My comments in situ.

> On 28 Jun 2016, at 8:15 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, I did that and still no good. I then did a "Clear all content and 
> settings" and then restore from backup - same issue after setup.
> 
> I am puzzled by my inability to being able to get into the "Manage your Apple 
> ID" page. When logging in I am presented with "Update your Apple ID". A bit 
> of a Catch 22 situation. To get into Update the Apple ID, I need to be able 
> to log in, I am unable to log in as I am presented with "Update your Apple 
> ID" BEFORE I can go any further.

Sounds like Apple wants you to update your password to a more secure password 
and add ‘two-factor authentication' if you haven’t already.  
<https://appleid.apple.com>  < https://support.apple.com/en-au/HT201303>

> This issue with Messages below is only affecting ONE device out of 13 in my 
> family, and at that, it is just affecting the ability to send iMessages - for 
> my 9 yo daughter! Hardly the strongest motivator for me to resolve urgently, 
> but my conviction requires me to sort it! I know if I don't sort it, one day 
> it will bite me when I can least afford it.

Are you sure your daughter’s email is working on her iPad and that iMessage is 
activated & her email address is ‘verified’?

Have you checked the settings in Messages on daughter’s iPad that iMessage is 
activated after the iPad was offline (not connected to the Network)?
Settings > Messages > turn iMessage ON and wait for it to activate.

These instructions work for times when you need to re-activate iMessage due to 
a network error. 
Just toggle it on and off.

> 
> A parallel question if there are others out there with the same set up - ie 
> all family members with ONE Apple ID across all devices for multiple family 
> members. The introduction of the Family Share feature came AFTER I had 
> numerous family members all with Apple devices/MacBooks and all with the same 
> Apple ID. It has worked successfully for years - easy app sharing, Photos 
> sharing, etc and easy enough to manage security with kids buying/not buying 
> apps without authority. Do others recommend staying with one Apple ID for all 
> family members OR make the change to a Family Share arrangement where each 
> family member has their own Apple ID yet linked within the Crisp Family for 
> the ability to share apps and other features? How does one migrate all these 
> devices to their respecive new user specific Apple ID and what are the up and 
> downsides to this? Does Find my iPhone when migrated to a Family Shared 
> arrangement present all Family devices in the one panel (for the Family) as 
> it does currently for me - or will I have to use Find my Friends for other 
> family
> members? 

Turning on Family Sharing automatically adds all family members to each others’ 
Find My Friends  
<https://itunes.apple.com/us/app/find-my-friends/id466122094?mt=8>app, so you 
can find out where each family member is (or, to be more accurate, where each 
person’s primary iOS device is).

Family Sharing requires Yosemite or iOS 8, so use it only if all your family’s 
devices are running the latest versions of their respective operating systems. 
If your family fits that profile, here’s what you’ll get for up to six family 
members:

• All family members’ purchases of media from Apple are charged to the credit 
card of the person you designate as the family organizer. (Family members who 
have enough credit in their own Apple ID accounts can use that credit to buy 
something without using the shared card.)

• Kids (who can get special Apple IDs of their own even if they’re under 13) 
can request media purchases from a parent, who must approve each one 
individually.

(Kids under 13 can have their own Apple IDs 
<https://support.apple.com/en-au/HT201084>.  As a parent or legal guardian, the 
organizer creates the child’s Apple ID You’ll have to select an iCloud username 
for your child (which will become the child’s Apple ID) and adds the child to 
the family group. 
Ask to Buy is turned on by default, and the organizer can also limit the 
content kids have access to on their devices through Restrictions on an iOS 
device or parental controls in OS X and iTunes.)

• All family members can access each others’ media, although you can hide 
particular items of your own that you don’t want to share.

• A shared family photo album, calendar, and reminder list are created.

• Family members can more easily share their locations (with Find My Friends) 
and locate their devices (with Find My Device).

Details and instructions how to setup Family Sharing at this link:
<http://www.apple.com/icloud/family-sharing/ 
<http://www.apple.com/icloud/family-sharing/>>


Cheers,
Ronni

13-inch Mac

Re: Messages on ipad

2016-06-28 Thread Peter Crisp
Hi Ronni, I did that and still no good. I then did a "Clear all content and 
settings" and then restore from backup - same issue after setup.

I am puzzled by my inability to being able to get into the "Manage your Apple 
ID" page. When logging in I am presented with "Update your Apple ID". A bit of 
a Catch 22 situation. To get into Update the Apple ID, I need to be able to log 
in, I am unable to log in as I am presented with "Update your Apple ID" BEFORE 
I can go any further.

This issue with Messages below is only affecting ONE device out of 13 in my 
family, and at that, it is just affecting the ability to send iMessages - for 
my 9 yo daughter! Hardly the strongest motivator for me to resolve urgently, 
but my conviction requires me to sort it! I know if I don't sort it, one day it 
will bite me when I can least afford it.

A parallel question if there are others out there with the same set up - ie all 
family members with ONE Apple ID across all devices for multiple family 
members. The introduction of the Family Share feature came AFTER I had numerous 
family members all with Apple devices/MacBooks and all with the same Apple ID. 
It has worked successfully for years - easy app sharing, Photos sharing, etc 
and easy enough to manage security with kids buying/not buying apps without 
authority. Do others recommend staying with one Apple ID for all family members 
OR make the change to a Family Share arrangement where each family member has 
their own Apple ID yet linked within the Crisp Family for the ability to share 
apps and other features? How does one migrate all these devices to their 
respecive new user specific Apple ID and what are the up and downsides to this? 
Does Find my iPhone when migrated to a Family Shared arrangement present all 
Family devices in the one panel (for the Family) as it does currently for me - 
or will I have to use Find my Friends for other family members? 

Regards


Pete

> On 26 Jun 2016, at 4:30 PM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Peter,
> 
> Try - Put the iPad in recovery mode and set it up again.
> You can then restore your device without signing out of Find my iPad.
> 
> 1. Connect your device to your computer and open iTunes.
> 2. While your device is connected, force restart it: 
> Press and hold both the Sleep/Wake and Home button for at least 10 seconds, 
> and don't release when you see the Apple logo. Keep holding until you see the 
> recovery mode screen.
> 3. When you see the option to Restore or Update, choose Restore
> 
> Cheers,
> Ronni
> 
>> On 26 Jun 2016, at 3:20 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi Ronni, thanks, well I am trying now to erase the iPad but I get into a 
>> vicious circle I can't seem to get out of - which probably explains the 
>> iMessages problem I'm having anyway. So if I break the loop I'm in then the 
>> problem will probably solve itself. 
>> 
>> Anyway, I can't erase because to do that requires an AppleID login on the 
>> iPad and response from the iPad is "Verification Failed, There was an error 
>> connecting to the Apple ID server". So Find my iPad cannot be turned off and 
>> hence I cannot do an "Erase all content and settings". 
>> 
>> Not sure how else I can do this, I suppose I could call Apple support for 
>> help there and some Googling on "Verification Failed" to see what to do.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 25 Jun 2016, at 11:22 PM, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> Have you tried a hard reset on the iPad?
>>> First try resetting your device (nothing will be lost): 
>>> Hold down the Home and Power buttons at the same time and continue to hold 
>>> them down until the Apple logo appears (up to 30 seconds). 
>>> 
>>> Once the Slide to Unlock screen redisplays, see if the option appears under 
>>> the Send and Receive section.
>>> 
>>> If that doesn't work, try what you mentioned below 'erase the iPad and set 
>>> up as new device'.
>>> Sign out of iCloud and turn off Find My iPhone, then Go to 
>>> Settings>Reset>Reset All Content and Settings.
>>> 
>>> This will completely erase the iPad and allow you to set it up as a new 
>>> device.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 25 Jun 2016, at 9:54 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>> 
>>>> Thanks for this Ronni, that is bizarre, in the "You can be reached by 
>>>> imessage at"

Re: Messages on ipad

2016-06-26 Thread Peter Crisp
Hi Ronni, I recognised that during the process of trying to verify the iPad had 
somehow become not connected to the Wifi network. I simply reconnected to the 
Wifi  which allowed the iPad to positively allow the Find my iPad to switch 
off. So this allowed me to do a proper reset and then restore from iTunes. Long 
Tory short - same outcome. Still no "Start new conversations from" section. 
Everything else is as it was.

So I think I have to reset my Apple ID password after all so I can administer 
devices. 

Thinking some more on this.

Regards


Pete

> On 26 Jun 2016, at 4:30 PM, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Peter,
> 
> Try - Put the iPad in recovery mode and set it up again.
> You can then restore your device without signing out of Find my iPad.
> 
> 1. Connect your device to your computer and open iTunes.
> 2. While your device is connected, force restart it: 
> Press and hold both the Sleep/Wake and Home button for at least 10 seconds, 
> and don't release when you see the Apple logo. Keep holding until you see the 
> recovery mode screen.
> 3. When you see the option to Restore or Update, choose Restore
> 
> Cheers,
> Ronni
> 
>> On 26 Jun 2016, at 3:20 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Hi Ronni, thanks, well I am trying now to erase the iPad but I get into a 
>> vicious circle I can't seem to get out of - which probably explains the 
>> iMessages problem I'm having anyway. So if I break the loop I'm in then the 
>> problem will probably solve itself. 
>> 
>> Anyway, I can't erase because to do that requires an AppleID login on the 
>> iPad and response from the iPad is "Verification Failed, There was an error 
>> connecting to the Apple ID server". So Find my iPad cannot be turned off and 
>> hence I cannot do an "Erase all content and settings". 
>> 
>> Not sure how else I can do this, I suppose I could call Apple support for 
>> help there and some Googling on "Verification Failed" to see what to do.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 25 Jun 2016, at 11:22 PM, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> Have you tried a hard reset on the iPad?
>>> First try resetting your device (nothing will be lost): 
>>> Hold down the Home and Power buttons at the same time and continue to hold 
>>> them down until the Apple logo appears (up to 30 seconds). 
>>> 
>>> Once the Slide to Unlock screen redisplays, see if the option appears under 
>>> the Send and Receive section.
>>> 
>>> If that doesn't work, try what you mentioned below 'erase the iPad and set 
>>> up as new device'.
>>> Sign out of iCloud and turn off Find My iPhone, then Go to 
>>> Settings>Reset>Reset All Content and Settings.
>>> 
>>> This will completely erase the iPad and allow you to set it up as a new 
>>> device.
>>> 
>>> Cheers,
>>> Ronni
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 25 Jun 2016, at 9:54 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>> 
>>>> Thanks for this Ronni, that is bizarre, in the "You can be reached by 
>>>> imessage at" section, her email address is ticked and that is all that is 
>>>> ticked (she has no phone number). At this same screen there is no section 
>>>> "Start new conversations from" at all. 
>>>> 
>>>> I probably need to do a restore to factory settings. Seems the app is not 
>>>> right on the iPad. 
>>>> 
>>>> By contrast my own iPad has the appropriate selections ticked in both the 
>>>> "You can be reached by imessage at" and "Start new conversations from" 
>>>> sections.
>>>> 
>>>> Regards
>>>> 
>>>> 
>>>> Pete
>>>> 
>>>>> On 25 Jun 2016, at 9:14 AM, Ronda Brown <ro...@mac.com> wrote:
>>>>> 
>>>>> In her settings > Messages - Send & Receive - 'You can be reached by 
>>>>> iMessage at' and 'Start new conversations from' 
>>>>> What does she have in both?
>>>>> 
>>>>> Sent from Ronni's iPad4
>>>>> 
>>>>> 
>>>>>> On 25 Jun 2016, at 9:00 AM, Peter Crisp <petercr...@westnet.com.au> 
>>>>>> wrote:
>>>>>> 
>>>>>> I'm having a problem getting messages to properly behave o

Re: Messages on ipad

2016-06-26 Thread Ronni Brown
Hi Peter,

Try - Put the iPad in recovery mode and set it up again.
You can then restore your device without signing out of Find my iPad.

1. Connect your device to your computer and open iTunes.
2. While your device is connected, force restart it: 
Press and hold both the Sleep/Wake and Home button for at least 10 seconds, and 
don't release when you see the Apple logo. Keep holding until you see the 
recovery mode screen.
3. When you see the option to Restore or Update, choose Restore

Cheers,
Ronni

> On 26 Jun 2016, at 3:20 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> Hi Ronni, thanks, well I am trying now to erase the iPad but I get into a 
> vicious circle I can't seem to get out of - which probably explains the 
> iMessages problem I'm having anyway. So if I break the loop I'm in then the 
> problem will probably solve itself. 
> 
> Anyway, I can't erase because to do that requires an AppleID login on the 
> iPad and response from the iPad is "Verification Failed, There was an error 
> connecting to the Apple ID server". So Find my iPad cannot be turned off and 
> hence I cannot do an "Erase all content and settings". 
> 
> Not sure how else I can do this, I suppose I could call Apple support for 
> help there and some Googling on "Verification Failed" to see what to do.
> 
> Regards
> 
> 
> Pete
> 
>> On 25 Jun 2016, at 11:22 PM, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Peter,
>> 
>> Have you tried a hard reset on the iPad?
>> First try resetting your device (nothing will be lost): 
>> Hold down the Home and Power buttons at the same time and continue to hold 
>> them down until the Apple logo appears (up to 30 seconds). 
>> 
>> Once the Slide to Unlock screen redisplays, see if the option appears under 
>> the Send and Receive section.
>> 
>> If that doesn't work, try what you mentioned below 'erase the iPad and set 
>> up as new device'.
>> Sign out of iCloud and turn off Find My iPhone, then Go to 
>> Settings>Reset>Reset All Content and Settings.
>> 
>> This will completely erase the iPad and allow you to set it up as a new 
>> device.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 25 Jun 2016, at 9:54 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>> 
>>> Thanks for this Ronni, that is bizarre, in the "You can be reached by 
>>> imessage at" section, her email address is ticked and that is all that is 
>>> ticked (she has no phone number). At this same screen there is no section 
>>> "Start new conversations from" at all. 
>>> 
>>> I probably need to do a restore to factory settings. Seems the app is not 
>>> right on the iPad. 
>>> 
>>> By contrast my own iPad has the appropriate selections ticked in both the 
>>> "You can be reached by imessage at" and "Start new conversations from" 
>>> sections.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>>> On 25 Jun 2016, at 9:14 AM, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> In her settings > Messages - Send & Receive - 'You can be reached by 
>>>> iMessage at' and 'Start new conversations from' 
>>>> What does she have in both?
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>>> On 25 Jun 2016, at 9:00 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>>> 
>>>>> I'm having a problem getting messages to properly behave on my daughter's 
>>>>> iPad mini. It has worked well in the past. 
>>>>> 
>>>>> I can send her a message from my iPhone (goes blue) and it is received 
>>>>> but does not show as delivered on my iPhone. If sending a message from 
>>>>> her iPad, it seems to process as though sent but is not received by me or 
>>>>> others who have fully operational messages functionality.
>>>>> 
>>>>> I've done a reset, sign out of icloud and back in, checked date and time, 
>>>>> find my iPhone off and back on. She is the only one in my family who 
>>>>> doesn't have an iPhone so it is not connected to a mobile number but I 
>>>>> don't think that matters.
>>>>> 
>>>>> Any other clues? 
>>>>> 
>>>>> Regards
>>>>> 
>>>>> Pete
> 

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

El Capitan OS X 10.11.5

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Re: Messages on ipad

2016-06-26 Thread Peter Crisp
Hi Ronni, thanks, well I am trying now to erase the iPad but I get into a 
vicious circle I can't seem to get out of - which probably explains the 
iMessages problem I'm having anyway. So if I break the loop I'm in then the 
problem will probably solve itself. 

Anyway, I can't erase because to do that requires an AppleID login on the iPad 
and response from the iPad is "Verification Failed, There was an error 
connecting to the Apple ID server". So Find my iPad cannot be turned off and 
hence I cannot do an "Erase all content and settings". 

Not sure how else I can do this, I suppose I could call Apple support for help 
there and some Googling on "Verification Failed" to see what to do.

Regards


Pete

> On 25 Jun 2016, at 11:22 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Peter,
> 
> Have you tried a hard reset on the iPad?
> First try resetting your device (nothing will be lost): 
> Hold down the Home and Power buttons at the same time and continue to hold 
> them down until the Apple logo appears (up to 30 seconds). 
> 
> Once the Slide to Unlock screen redisplays, see if the option appears under 
> the Send and Receive section.
> 
> If that doesn't work, try what you mentioned below 'erase the iPad and set up 
> as new device'.
> Sign out of iCloud and turn off Find My iPhone, then Go to 
> Settings>Reset>Reset All Content and Settings.
> 
> This will completely erase the iPad and allow you to set it up as a new 
> device.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 25 Jun 2016, at 9:54 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> 
>> Thanks for this Ronni, that is bizarre, in the "You can be reached by 
>> imessage at" section, her email address is ticked and that is all that is 
>> ticked (she has no phone number). At this same screen there is no section 
>> "Start new conversations from" at all. 
>> 
>> I probably need to do a restore to factory settings. Seems the app is not 
>> right on the iPad. 
>> 
>> By contrast my own iPad has the appropriate selections ticked in both the 
>> "You can be reached by imessage at" and "Start new conversations from" 
>> sections.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 25 Jun 2016, at 9:14 AM, Ronda Brown <ro...@mac.com> wrote:
>>> 
>>> In her settings > Messages - Send & Receive - 'You can be reached by 
>>> iMessage at' and 'Start new conversations from' 
>>> What does she have in both?
>>> 
>>> Sent from Ronni's iPad4
>>> 
>>> 
>>>> On 25 Jun 2016, at 9:00 AM, Peter Crisp <petercr...@westnet.com.au> wrote:
>>>> 
>>>> I'm having a problem getting messages to properly behave on my daughter's 
>>>> iPad mini. It has worked well in the past. 
>>>> 
>>>> I can send her a message from my iPhone (goes blue) and it is received but 
>>>> does not show as delivered on my iPhone. If sending a message from her 
>>>> iPad, it seems to process as though sent but is not received by me or 
>>>> others who have fully operational messages functionality.
>>>> 
>>>> I've done a reset, sign out of icloud and back in, checked date and time, 
>>>> find my iPhone off and back on. She is the only one in my family who 
>>>> doesn't have an iPhone so it is not connected to a mobile number but I 
>>>> don't think that matters.
>>>> 
>>>> Any other clues? 
>>>> 
>>>> Regards
>>>> 
>>>> Pete
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