Re: [WISPA] How much to charge for a truck roll

2009-04-20 Thread Marlon K. Schafer
splice? We NEVER splice the cable. It's always new. marlon - Original Message - From: D. Ryan Spott rsp...@cspott.com To: WISPA General List wireless@wispa.org Sent: Saturday, April 18, 2009 10:39 AM Subject: Re: [WISPA] How much to charge for a truck roll Was it a labrador? I find

Re: [WISPA] How much to charge for a truck roll

2009-04-20 Thread Marlon K. Schafer
126 Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Saturday, April 18, 2009 2:48 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll I

Re: [WISPA] How much to charge for a truck roll

2009-04-20 Thread Kurt Fankhauser
: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Marlon K. Schafer Sent: Monday, April 20, 2009 11:30 AM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll splice? We NEVER splice the cable. It's always new. marlon - Original Message

Re: [WISPA] How much to charge for a truck roll

2009-04-20 Thread Brian Rohrbacher
roll splice? We NEVER splice the cable. It's always new. marlon - Original Message - From: "D. Ryan Spott" rsp...@cspott.com To: "WISPA General List" wireless@wispa.org Sent: Saturday, April 18, 2009 10:39 AM Subject: Re: [WISPA] How much to cha

Re: [WISPA] How much to charge for a truck roll

2009-04-20 Thread Chuck Profito
-boun...@wispa.org] On Behalf Of Brian Rohrbacher Sent: Monday, April 20, 2009 9:36 AM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll I do new wire from radio to just inside the house, and splice. Kurt Fankhauser wrote: I've used cat5 couplers before and always end

Re: [WISPA] How much to charge for a truck roll

2009-04-20 Thread Gary Garrett
I think I would put a lightning protector at that point and call it good. Brian Rohrbacher wrote: I do new wire from radio to just inside the house, and splice. WISPA Wants You! Join today!

Re: [WISPA] How much to charge for a truck roll

2009-04-20 Thread D. Ryan Spott
: Re: [WISPA] How much to charge for a truck roll I do new wire from radio to just inside the house, and splice. Kurt Fankhauser wrote: I've used cat5 couplers before and always end of having to go back and run a new wire so that's what I do from now. Also get to charge the customer more

Re: [WISPA] How much to charge for a truck roll

2009-04-19 Thread Kurt Fankhauser
419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Saturday, April 18, 2009 2:48 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll I think sometimes

Re: [WISPA] How much to charge for a truck roll

2009-04-19 Thread Brian Rohrbacher
www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Saturday, April 18, 2009 2:48 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll I think sometimes the provider shoots

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Kurt Fankhauser
To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll We don't charge anything to fix problems with the radio, router or cable. The only time we charge is if the customer requests the antenna to be moved, or they cause the problem (cut the cable, dog chews it, etc

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread os10rules
- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Travis Johnson Sent: Thursday, April 16, 2009 3:59 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll We don't charge anything to fix problems with the radio, router or cable

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Ryan Ghering
- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Travis Johnson Sent: Thursday, April 16, 2009 3:59 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll We don't charge anything to fix problems with the radio, router or cable

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Josh Luthman
Bucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Travis Johnson Sent: Thursday, April 16, 2009 3:59 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll We

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Kurt Fankhauser
Luthman Sent: Saturday, April 18, 2009 11:15 AM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll Should have charged them the first time. If someone threw paint on your truck would you scrub it off or make them pay (financially pr physically)? On 4/18/09, Kurt

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Josh Luthman
[mailto:wireless-boun...@wispa.org] On Behalf Of Josh Luthman Sent: Saturday, April 18, 2009 11:15 AM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll Should have charged them the first time. If someone threw paint on your truck would you scrub it off or make them pay

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread D. Ryan Spott
] How much to charge for a truck roll We don't charge anything to fix problems with the radio, router or cable. The only time we charge is if the customer requests the antenna to be moved, or they cause the problem (cut the cable, dog chews it, etc.). Travis Microserv my_em...@webjogger.net

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Kurt Fankhauser
-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of D. Ryan Spott Sent: Saturday, April 18, 2009 1:40 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll Was it a labrador? I find labs eat cable more than any any other breed. I allow for one free

Re: [WISPA] How much to charge for a truck roll

2009-04-18 Thread Tom DeReggi
RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: Josh Luthman j...@imaginenetworksllc.com To: WISPA General List wireless@wispa.org Sent: Saturday, April 18, 2009 11:23 AM Subject: Re: [WISPA] How much to charge for a truck roll Win:win:win situation

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Jerry Richardson
If it's our gear, there is no charge - it's supplied as part of the service. If it's their gear, we charge 99.00 for the first hour. It's rare we can't resolve the problem in an hour. If it's one of our business customers, we usually waive the first hour and just take care of them.

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Jason Hensley
Well, we don't charge a dime if it's problems on our equipment or our setup. We charge an install fee and maintain ownership of the equipment. If it's something on their computer, internal router, etc etc (stuff that we don't own or control) then it's $70 first hour, $50/hr after that.

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Brian Rohrbacher
We own the gear, so no charge there. But $50 service call if it's their problem. Brian Jason Hensley wrote: Well, we don't charge a dime if it's problems on our equipment or our setup. We charge an install fee and maintain ownership of the equipment. If it's something on their computer,

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Plexicomm Admin
We never charge a fee if the problem is with the SU, cable, or power supply. *Unless* the customer caused the problem. Then $65-95/hour + material. Dan English Plexicomm - Internet Solutions d...@plexicomm.net | 1.866.759.4678 x103 Fax: 1.866.852.4688 | Emergency Support: 1.866.759.9713

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Andrew Macleod
We warranty for a year and outside the year we charge $99/first hour and $65/hr there after billable in 15 minute increments. On Thu, Apr 16, 2009 at 12:59 PM, Travis Johnson t...@ida.net wrote: We don't charge anything to fix problems with the radio, router or cable. The only time we charge is

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Jerry Richardson
...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of my_em...@webjogger.net Sent: Thursday, April 16, 2009 2:27 PM To: WISPA General List Subject: Re: [WISPA] How much to charge for a truck roll Thanks for the info guys. We have a lot of cases where the power supply goes bad

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Mark Nash
@wispa.org Sent: Thursday, April 16, 2009 2:40 PM Subject: Re: [WISPA] How much to charge for a truck roll The power supply is going to be a really big argument, I think. Personally, we take care of that cost (as it is in essence part of the SU/SM/CPE). Josh Luthman Office: 937-552-2340 Direct

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Brian Rohrbacher
; wireless@wispa.org Sent: Thursday, April 16, 2009 2:40 PM Subject: Re: [WISPA] How much to charge for a truck roll The power supply is going to be a really big argument, I think. Personally, we take care of that cost (as it is in essence part of the SU/SM/CPE). Josh Luthman Office: 937-

Re: [WISPA] How much to charge for a truck roll

2009-04-16 Thread Marlon K. Schafer
If it's our gear we don't charge. If it's there gear I'll usually hit them for $50. Half that if it was a 5 minute fix. marlon - Original Message - From: my_em...@webjogger.net To: WISPA General List wireless@wispa.org Sent: Thursday, April 16, 2009 12:51 PM Subject: [WISPA] How much