Re: [AFMUG] Calix B6 - v6.2

You might ask Beehive Telephone. They are changing out some B6 I think. From: Mike Hammett Sent: Friday, April 27, 2018 6:45 PM To: af@afmug.com Subject: [AFMUG] Calix B6 - v6.2 Does anyone have Calix B6 firmware? Version 6.2? They've been trying for two weeks to find Version 6.2 that

Re: [AFMUG] After Hours Tech Support

At 10 pm? Your 24x7 payroll has to be insane On Fri, Apr 27, 2018, 5:24 PM Matt Hoppes wrote: > Except it’s a $0 cost of acquisition when done in house. > > The phone person was already there and can be doing other things while > talking to the customer. > >

Re: [AFMUG] Timer for 12v DC

Check it the timer.shop they have tons of this stuff. On Fri, Apr 27, 2018, 6:47 PM Jon Lee wrote: > Might need a second HD relay but this would work http://a.co/93rnS3u > > -Jon > > On Fri, Apr 27, 2018 at 10:48 AM, Darin Steffl > wrote: >

[AFMUG] Calix B6 - v6.2

Does anyone have Calix B6 firmware? Version 6.2? They've been trying for two weeks to find Version 6.2 that isn't for the B6-322, but they haven't been successful yet. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP

Re: [AFMUG] After Hours Tech Support

but they're doing advertising like it should be done. always keep the brand "out there, in your face" that gets them business... - Original Message - From: Matt Hoppes To: af@afmug.com Sent: Friday, April 27, 2018 5:50 PM Subject: Re: [AFMUG] After Hours Tech Support

Re: [AFMUG] Timer for 12v DC

Might need a second HD relay but this would work http://a.co/93rnS3u -Jon On Fri, Apr 27, 2018 at 10:48 AM, Darin Steffl wrote: > Hello. > > We have a timer for DC power in our vans that we run the inverters off. > The time can only be programmed for on/off times. > >

Re: [AFMUG] After Hours Tech Support

we don't have buttons... - Original Message - From: Matt Hoppes To: af@afmug.com ; Leroy Koglin Sent: Friday, April 27, 2018 3:01 PM Subject: Re: [AFMUG] After Hours Tech Support Not arguing... asking How do you handle the customers that just mash buttons? I

Re: [AFMUG] After Hours Tech Support

what kind of todo tasks around the office? - Original Message - From: Brian Sullivan To: af@afmug.com Sent: Friday, April 27, 2018 12:33 PM Subject: Re: [AFMUG] After Hours Tech Support We are open until 12AM M-F. New customer's are happy to hear this. Between calls

[AFMUG] OT: Chinese Robo calls

Both my wife & have been getting these for a few weeks now, and I just heard on PBS that it seems to be "trending" now. They announced they will have a feature on it on Monday. I think it will be between 2 and 3 PM here locally. Have no idea when it might come around on the guitar in other

Re: [AFMUG] After Hours Tech Support

I get why they do a retail store. People still like going to stores it seems, particularly for cell phones. Maybe not so much for internet but our customers like paying their bill in person. Far fewer come in for actual new service but it does happen. On Fri, Apr 27, 2018, 8:50 PM Matt Hoppes

Re: [AFMUG] After Hours Tech Support

And that’s why we are lean and they aren’t. Xfinity just put a huge show room in near us. Really? How about kill the show room, stop with the ads all over the place and just run a reasonably priced network. > On Apr 27, 2018, at 18:28, Mike Hammett wrote: > > *yawn* Ask

Re: [AFMUG] After Hours Tech Support

*yawn* Ask Comcast, AT, or Verizon what their cost of acquisition is. It's probably at least that per customer. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Matt Hoppes"

Re: [AFMUG] After Hours Tech Support

Multiply that over 40 installs a month and that’s $280 at that rate. We run a very very lean very well oiled ship. > On Apr 27, 2018, at 18:25, Mike Hammett wrote: > > Leave it to Matt to complain about a $7 cost of acquisition. > > > > - > Mike Hammett > Intelligent

Re: [AFMUG] After Hours Tech Support

Leave it to Matt to complain about a $7 cost of acquisition. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Matt Hoppes" To: af@afmug.com Sent: Friday, April

Re: [AFMUG] After Hours Tech Support

Except it’s a $0 cost of acquisition when done in house. The phone person was already there and can be doing other things while talking to the customer. And I’ve yet to have out of house have the same quality as in house. > On Apr 27, 2018, at 17:44, Mike Hammett wrote: >

Re: [AFMUG] After Hours Tech Support

Exactly. > On Apr 27, 2018, at 17:42, Seth Mattinen wrote: > >> On 4/27/18 14:41, Mike Hammett wrote: >> Then I wouldn't worry about it. > > I think he's saying adding all the non-legit calls would exceed the monthly > minimum and he doesn't want to pay for those?

Re: [AFMUG] After Hours Tech Support

I get single digits and all of my calls 24/7 go to SP. Darin gets one a month. Someone needs to stop putting Matt's number on bathroom stalls or Matt needs to be happy people are calling to order service. A $7 (his number) cost of acquisition is great. - Mike Hammett Intelligent

Re: [AFMUG] After Hours Tech Support

On 4/27/18 14:41, Mike Hammett wrote: Then I wouldn't worry about it. I think he's saying adding all the non-legit calls would exceed the monthly minimum and he doesn't want to pay for those?

Re: [AFMUG] After Hours Tech Support

So confused. My mind is made up. > On Apr 27, 2018, at 17:10, Darin Steffl wrote: > > Matt, > > Every time you send an email on this, I wonder if your customers are actually > as bad as you say because our customers simply aren't this bad. We have two > options,

Re: [AFMUG] After Hours Tech Support

Then I wouldn't worry about it. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Matt Hoppes" To: af@afmug.com Sent: Friday, April 27, 2018 4:40:14 PM Subject:

Re: [AFMUG] After Hours Tech Support

Not legit support calls. No. > On Apr 27, 2018, at 17:10, Mike Hammett wrote: > > You get enough calls in a month to go over their monthly minimum? > > > > - > Mike Hammett > Intelligent Computing Solutions > > Midwest Internet Exchange > > The Brothers WISP > > >

[AFMUG] POE FUSE issues

There is a problem for some customers using our POE-FUSE-APC product. I am getting some product sent back to me for analysis. Right now my best guess is we may have loaded the wrong value if fuse in out pick n place machine and they are blowing as soon as a real load gets attached. Will know

Re: [AFMUG] Alignment tips for AF11Fx

Paper clips protruding 1/4” out of the N connector works well too. Bend them 45 degree slants opposite from each other. From: Jaime Solorza Sent: Friday, April 27, 2018 2:09 PM To: Animal Farm Subject: Re: [AFMUG] Alignment tips for AF11Fx I put the n connectors back to back and lowered

Re: [AFMUG] MTC Outdoor 8 Circuit SS

- Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: ch...@wbmfg.com To: af@afmug.com Sent: Friday, April 27, 2018 12:35:46 PM Subject: Re: [AFMUG] MTC Outdoor 8 Circuit SS Funny you should

Re: [AFMUG] After Hours Tech Support

Matt, Every time you send an email on this, I wonder if your customers are actually as bad as you say because our customers simply aren't this bad. We have two options, press 1 for tech support, press 2 for sales, billing, or any other questions. During business hours, both options ring in house

Re: [AFMUG] After Hours Tech Support

You get enough calls in a month to go over their monthly minimum? - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Matt Hoppes" To: af@afmug.com Sent: Friday,

Re: [AFMUG] After Hours Tech Support

I think you've spent more time trying to avoid it than problems you'd have once doing it. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Matt Hoppes" To:

Re: [AFMUG] After Hours Tech Support

No not 72... but we get those, the vendor looking for someone, someone called earlier wanting to get service. You can only hold hands so much. On 4/27/18 4:27 PM, Steve Jones wrote: youre getting 72 of those calls a day? you might want to start training your customers On Fri, Apr 27, 2018

Re: [AFMUG] After Hours Tech Support

youre getting 72 of those calls a day? you might want to start training your customers On Fri, Apr 27, 2018 at 3:23 PM, Matt Hoppes < mattli...@rivervalleyinternet.net> wrote: > Here's another $7 that would have gone down the drain... just got this > call: > > "Is my Internet on? I can't make

Re: [AFMUG] After Hours Tech Support

Here's another $7 that would have gone down the drain... just got this call: "Is my Internet on? I can't make phone calls with my phone and it wasn't working on the WiFi at work today". Um, that has absolutely nothing to do with your Internet through us, you'll need to contact

Re: [AFMUG] After Hours Tech Support

I pay ServerPlus to do it for me. Easy Peasy. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Matt" To: af@afmug.com Sent: Wednesday, April 25, 2018 6:39:31 PM

Re: [AFMUG] After Hours Tech Support

Our call menu separates the departments out so only tech support is automatically directed to SP if we have no agents logged in. Sure, if a caller does go through the tech support options and SP takes the call there is a call charge. It has not been a problem at call. What happens is all

Re: [AFMUG] Alignment tips for AF11Fx

I put the n connectors back to back and lowered power...they connected Jaime Solorza On Fri, Apr 27, 2018, 1:52 PM Mike Hammett wrote: > I have an 11 GHz bench set that goes in a 19" rack. I can hang a radio on > either side and it lines up with a waveguide that converts to

Re: [AFMUG] After Hours Tech Support

Not arguing... asking How do you handle the customers that just mash buttons? I just walked to take trash out of the office and the phone rings "Tech Support", I answer it and it's someone wanting to get service. I have no idea why he chose Support. Maybe he just thought he could get

Re: [AFMUG] After Hours Tech Support

If you want to outsource calls we are very happy with ServerPlus. Any escalations are handled by our techs. After hours and weekends are on-call schedules for our techs. We pay an on-call stipend for them to be available plus their hourly rate for any work performed. We use our same tech's

Re: [AFMUG] BGP whats this?

My BGP_OUT filer is default discard and 4 /24 accept filters Our other provider router isnt having this issue and has essentially the same configuration On Fri, Apr 27, 2018 at 2:46 PM, Mike Hammett wrote: > Are you sending them more than you intend? You could be tripping

Re: [AFMUG] Highway video surveillance

Not yet, but I am game. On 04/27/2018 02:50 PM, Ray Savich wrote: Has anyone done a project to install video cameras on a highway system (toll booth, exits, rest areas, etc) using a Cambium Networks communications infrastructure? Join the Conversation Cambium Networks Community Forum

Re: [AFMUG] Alignment tips for AF11Fx

I have an 11 GHz bench set that goes in a 19" rack. I can hang a radio on either side and it lines up with a waveguide that converts to coax, has a variety of attentuators I can add or remove and then goes back to waveguide on the other side. - Mike Hammett Intelligent Computing

[AFMUG] Highway video surveillance

Has anyone done a project to install video cameras on a highway system (toll booth, exits, rest areas, etc) using a Cambium Networks communications infrastructure? Join the Conversation Cambium Networks Community Forum

Re: [AFMUG] BGP whats this?

Are you sending them more than you intend? You could be tripping THEIR prefix limit. - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve Jones" To: af@afmug.com

Re: [AFMUG] BGP whats this?

I did google that, but still didnt understand it. we get roughly 685k prefixes on each of the instances I couldnt find any hard upper limit on this ccr1072 The overall CPU load tends to be around 1% with cpu 38 pegging, im assuming thats the one handling BGP On Fri, Apr 27, 2018 at 2:18 PM,

Re: [AFMUG] List

Definitely did, just came back earlier today. On Fri, Apr 27, 2018 at 12:37 PM, Adam Moffett wrote: > Was the list dead for two days, or was that just me? > >

Re: [AFMUG] OT Ham radio GoBox build

There are times when I get more involved in the playing radio rather than work. In the end I think it works out well. Gives my brain a break from the work side, makes radio fun again and gives me different perspectives on how to solve problems. I view it all as a type of R Then reality kicks in

Re: [AFMUG] unimus pricing? ouch

New feature available as well as a good use case. https://unimus.net/blog/network-wide-mikrotik-routeros-upgrade.html - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Steve Jones"

Re: [AFMUG] BGP whats this?

http://bfy.tw/HsEr Regards Faisal Imtiaz Snappy Internet & Telecom http://www.snappytelecom.net Tel: 305 663 5518 x 232 Help-desk: (305)663-5518 Option 2 or Email: supp...@snappytelecom.net > From: "Colin Stanners" > To: af@afmug.com > Sent: Friday, April 27, 2018

Re: [AFMUG] PTP650, PTP550, NLOS

Yeah but I had never seen a number put to it before. Yes there is some list delay again... dang it. From: Christopher Gray Sent: Friday, April 27, 2018 11:52 AM To: af@afmug.com Subject: Re: [AFMUG] PTP650, PTP550, NLOS I usually see: NLOS = Non Line-of-Sight nLOS = near Line-of-Sight

Re: [AFMUG] Alignment tips for AF11Fx

Have two sparesgot one within 1dB used 10mhz at first but 20Mhz made it easier to align. Jaime Solorza On Apr 27, 2018 11:40 AM, "Adair Winter" wrote: 4.0.3. have a few on beta On Fri, Apr 27, 2018 at 11:52 AM, Jaime Solorza

Re: [AFMUG] PTP650, PTP550, NLOS

calling for total and complete shutdown of n's entering the United States On Fri, Apr 27, 2018 at 12:54 PM, Adam Moffett wrote: > Doesn't much matter. We don't like n's of any size. > > > -- Original Message -- > From: ch...@wbmfg.com > To: af@afmug.com > Sent:

Re: [AFMUG] PTP650, PTP550, NLOS

Doesn't much matter. We don't like n's of any size. -- Original Message -- From: ch...@wbmfg.com To: af@afmug.com Sent: 4/27/2018 1:28:53 PM Subject: Re: [AFMUG] PTP650, PTP550, NLOS Interesting, I didn’t now little “n” had a definition. From:Steve Jones Sent: Wednesday, April 25,

Re: [AFMUG] PTP650, PTP550, NLOS

I usually see: NLOS = Non Line-of-Sight nLOS = near Line-of-Sight -- On Fri, Apr 27, 2018 at 1:28 PM, wrote: > Interesting, I didn’t now little “n” had a definition. > > *From:* Steve Jones > *Sent:* Wednesday, April 25, 2018 9:45 PM > *To:*

Re: [AFMUG] PTP650, PTP550, NLOS

n=near N=Non I believe it was cambium (motorola at the time) that pointed out this sexy marketing trick On Fri, Apr 27, 2018 at 12:28 PM, wrote: > Interesting, I didn’t now little “n” had a definition. > > *From:* Steve Jones > *Sent:* Wednesday, April 25, 2018 9:45 PM > *To:*

Re: [AFMUG] ping...

"voluntary cooperation" On 04/27/2018 10:22 AM, Christopher Tyler wrote: This is a test of the Emergency Broadcast System. The broadcasters of your area in voluntary cooperation with the FCC...

[AFMUG] Timer for 12v DC

Hello. We have a timer for DC power in our vans that we run the inverters off. The time can only be programmed for on/off times. I'm looking for something more like a 1 or 2 hours duration timer where you hit a button or turn a knob and it will only stay on for that duration, then turn off. Like

Re: [AFMUG] After Hours Tech Support

The techs at GTC sound like they are dead and could care less about the customer in my humble opinion. At least the techs at server plus seem like they are wanting to be engaged with the customer > On Apr 27, 2018, at 12:39, Jeremy wrote: > > GTC is an alternative.

Re: [AFMUG] BGP whats this?

I would be concerned, likely they're having an issue with their BGP server or the network connection to you. On Fri, Apr 27, 2018 at 12:02 PM, Steve Jones wrote: > These are new messages, the blacked out IP is our peer on this router. Is > this something I need to be

Re: [AFMUG] Alignment tips for AF11Fx

Ive found with most UBNT gear, the best way to align them is to align them with a dumpster and put them there. Ive had zero issues with any of the UBNT gear Ive aligned with this method On Fri, Apr 27, 2018 at 12:06 PM, Jeremy wrote: > Definitely link them on the bench

Re: [AFMUG] Alignment tips for AF11Fx

You just set them next to each other with no antennas? I have two links here waiting to go up, and I haven't been able to get them to link that way... On Fri, Apr 27, 2018 at 12:06 PM, Jeremy wrote: > Definitely link them on the bench first. We did not have any issues >

Re: [AFMUG] Test

FBI seized it. Turns out MTOW was not a mount, it was code for TOW missiles. It explains alot about radios flying off towers though. Yup, ol chuck it turns out is an arms dealer On Fri, Apr 27, 2018 at 12:06 PM, Jason McKemie < j.mcke...@veloxinetbroadband.com> wrote: > Is the list just slow or

Re: [AFMUG] Alignment tips for AF11Fx

The link we have up and running is on 4.1.0-beta1 (which is what it's been on for months). I don't remember exactly what short cp is supposed to do, but I have it off on ours. I think it's supposed to be able to get slightly better capacity in some cases, or something like that, but our link

Re: [AFMUG] Alignment tips for AF11Fx

Ours say version v4.0 bp On 4/27/2018 9:52 AM, Jaime Solorza wrote: What firmware is everyone using Jaime Solorza On Thu, Apr 26, 2018, 6:39 AM Jaime Solorza > wrote: Double checked

Re: [AFMUG] Alignment tips for AF11Fx

4.0.3. have a few on beta On Fri, Apr 27, 2018 at 11:52 AM, Jaime Solorza wrote: > What firmware is everyone using > > Jaime Solorza > > On Thu, Apr 26, 2018, 6:39 AM Jaime Solorza > wrote: > >> Double checked configuration, double checked

Re: [AFMUG] Fiber repair budget

Can easily run $5 to $10K. From: Adam Moffett Sent: Friday, April 27, 2018 10:50 AM To: af@afmug.com Subject: [AFMUG] Fiber repair budget Does anybody have any rules of thumb they go by for budgeting for repairs of aerial fiber? I'm sure eventually a tree will fall on a line or a truck will

[AFMUG] List

Was the list dead for two days, or was that just me?

Re: [AFMUG] Alignment tips for AF11Fx

In all fairness, they were no different than any other 11GHz radios we've dealt with once we figured out to turn off all the "auto" stuff. It sounds like you may have a hardware problem with one of them. That would make alignment an impossible task. You have access to a spare or anything?

Re: [AFMUG] After Hours Tech Support

It comes down to whether they are 'waiting to be engaged', or 'engaged to be waiting'. From my studies of FLSA and speaking with attorneys, so long as you have a signed contract in place that provides them some sort of compensation that they agreed on, then it is legal. For example, my previous

Re: [AFMUG] MTC Outdoor 8 Circuit SS

Funny you should mention that. I have added that ability. Up to 8 Ethernet and 8 power. From: Mike Hammett Sent: Friday, April 27, 2018 10:39 AM To: af@afmug.com Subject: Re: [AFMUG] MTC Outdoor 8 Circuit SS Now what about mix and match DC and PoE? :-p - Mike Hammett

Re: [AFMUG] After Hours Tech Support

We are open until 12AM M-F.  New customer's are happy to hear this. Between calls the tech's have a list of tasks to-do around the office.  Hourly wages, entry level position. On 4/27/2018 11:27 AM, Paul Stewart wrote: If you answer calls and return voicemails after hours you set expectation

Re: [AFMUG] PTP650, PTP550, NLOS

Interesting, I didn’t now little “n” had a definition. From: Steve Jones Sent: Wednesday, April 25, 2018 9:45 PM To: af@afmug.com Subject: Re: [AFMUG] PTP650, PTP550, NLOS They claim nLOS not NLOS. To cambium, 1/16 fresnel impact is nLOS On Wed, Apr 25, 2018, 5:52 PM Christopher Gray

[AFMUG] ping...

This is a test of the Emergency Broadcast System. The broadcasters of your area in voluntary cooperation with the FCC... -- Christopher Tyler MTCRE/MTCNA/MTCTCE/MTCWE Total Highspeed Internet Services 417.851.1107

Re: [AFMUG] Alignment tips for AF11Fx

Double check your frequencies. That is the most common thing we see. Justin Wilson j...@mtin.net www.mtin.net www.midwest-ix.com > On Apr 25, 2018, at 8:29 PM, Mathew Howard wrote: > > Nothing at all on the other side, or just weak? If it's not showing anything > at

[AFMUG] Test

Is the list just slow or down? Haven't seen anything since last night.

Re: [AFMUG] Alignment tips for AF11Fx

Definitely link them on the bench first. We did not have any issues linking them up On Wed, Apr 25, 2018 at 6:29 PM, Mathew Howard wrote: > Nothing at all on the other side, or just weak? If it's not showing > anything at all, it must not actually be linking, in which

[AFMUG] Looking for work Knoxville Tennessee

Hello, Back in December my boss was killed in a ht and run https://www.google.com.ph/amp/s/www.palmbeachpost.com/news/crime--law/new-fatal-hit-and-run-victim-came-west-palm-work-apple-store/EA1TTmS6WnK753WZvhMaEO/amp.html His wife was trying to keep the company going but i just got the message

[AFMUG] BGP whats this?

These are new messages, the blacked out IP is our peer on this router. Is this something I need to be concerned about? red messages make me nervous

Re: [AFMUG] Alignment tips for AF11Fx

Got one alignned finally...I don't have to short cp enabledwhat does that do? Jaime Solorza On Thu, Apr 26, 2018, 10:54 AM Jaime Solorza wrote: > What firmware is everyone using > > Jaime Solorza > > On Thu, Apr 26, 2018, 6:39 AM Jaime Solorza

[AFMUG] My latest Blog post

NO POWER  = NO INTERNET?  Why your Business loses Internet connectivity during a power outage? 樂⚡️ My latest blog! #Internet#BusinessContinuity #DisasterRecoveryow.ly/7pIu30jHv2E Gino A. Villarini President Metro Office Park #18 Suite 304 Guaynabo, Puerto Rico

Re: [AFMUG] After Hours Tech Support

Matt, Hit me offlist if you want some info. We do a ton of this! Layne Sisk ServerPlus 801.426.8283, ext 102    -Original Message- From: Af On Behalf Of Matt Sent: Wednesday, April 25, 2018 5:40 PM To: af@afmug.com Subject: [AFMUG] After Hours

Re: [AFMUG] Alignment tips for AF11Fx

What firmware is everyone using Jaime Solorza On Thu, Apr 26, 2018, 6:39 AM Jaime Solorza wrote: > Double checked configuration, double checked duplexorsgoing make sure > all antennas are level and plumb myself but don't know what else to try. > Might change

[AFMUG] Fiber repair budget

Does anybody have any rules of thumb they go by for budgeting for repairs of aerial fiber? I'm sure eventually a tree will fall on a line or a truck will take out a pole. Just trying to do my Boy Scout duty and be prepared. Any insight from people who've been there would be helpful. Thanks,

Re: [AFMUG] After Hours Tech Support

You can rely on an outside call center to take payments and do the basic tier 1 troubleshooting. They'll have to escalate a "real" problem because you'll know things about your network that they won't know. Go in with that expectation and you'll come out happy. Some labor laws are federal

Re: [AFMUG] After Hours Tech Support

GTC is the other player popular in the wisp market. We are usually fairly happy with them. On Wed, Apr 25, 2018, 11:41 PM Steve Jones wrote: > Odd your customers never have questions unrelated to your service hoppes. > > Anyhow in real life, what alternatives are

[AFMUG] Provider billing

Hi, I just received a new billing statement from my ISP, and I was shocked. Attached is the actual bill, but here are a few facts: (1) They "automatically" added their "PC Care Support" service. (2) They are charging a "Carrier Recovery Fee", which is just profit. (3) Their pricing is

Re: [AFMUG] Alignment tips for AF11Fx

They are obviously aligned. From: Mathew Howard Sent: Wednesday, April 25, 2018 6:29 PM To: af Subject: Re: [AFMUG] Alignment tips for AF11Fx Nothing at all on the other side, or just weak? If it's not showing anything at all, it must not actually be linking, in which case it could be

Re: [AFMUG] OT Ham radio GoBox build

I could certainly put those to use. From: Jon Lee Sent: Wednesday, April 25, 2018 6:10 PM To: af@afmug.com Subject: Re: [AFMUG] OT Ham radio GoBox build Crystals? I'm trying to figure out where these go?!?!  I have 2 in my collection. http://imgur.com/gallery/U7HyraD On Wed, Apr 25,

Re: [AFMUG] OT Ham radio GoBox build

I think I would never get any work done if I bought something like this... From: Brian Webster Sent: Wednesday, April 25, 2018 3:30 PM To: af@afmug.com Subject: Re: [AFMUG] OT Ham radio GoBox build Nice go kit! Neat and to the point. Chuck there has been a lot of activity around the new

Re: [AFMUG] After Hours Tech Support

GTC is an alternative. That is who we use. On Wed, Apr 25, 2018 at 9:41 PM, Steve Jones wrote: > Odd your customers never have questions unrelated to your service hoppes. > > Anyhow in real life, what alternatives are there to serverplus that are > similar in scope

Re: [AFMUG] MTC Outdoor 8 Circuit SS

Now what about mix and match DC and PoE? :-p - Mike Hammett Intelligent Computing Solutions Midwest Internet Exchange The Brothers WISP - Original Message - From: "Chuck McCown" To: af@afmug.com Sent: Saturday, April 14, 2018 7:26:46 PM Subject:

Re: [AFMUG] PTP650, PTP550, NLOS

Good overview.. Ill still stick to my guns about reliability on price point. One and done or keep going back over the same dead horse. On 04/25/2018 04:07 PM, Ryan Ray wrote: http://www.advantec.it/wp-content/uploads/cambium/pdf/cambium_networks_PTP550_Advantec.pdf On Wed, Apr 25, 2018 at

Re: [AFMUG] PTP650, PTP550, NLOS

In their webinars and trainings they usually talk about NLOS in metro areas. Lots of shiny things to multipath from. Not so much in a forest. On Wed, Apr 25, 2018 at 5:52 PM, Christopher Gray < cg...@graytechsoftware.com> wrote: > I'm definitely not expecting Cambium to go through a forest in 5

Re: [AFMUG] After Hours Tech Support

A daily bonus for being on call, and overtime for taking and working on calls. On Thu, Apr 26, 2018, 12:39 AM Matt wrote: > How or what do you pay an employee to either answer phone calls or > return voicemails after hours or on weekends? >

Re: [AFMUG] PTP650, PTP550, NLOS

There has been some significant improvement since the 500 and 600.  I like the extra power on the 5.1 band and the 45Mhz wide channel selection down to 5Mhz DSO and other smart RF tech has made this my goto for interlinks and a reliable dedicated ptp for an end user. On 04/25/2018 03:52 PM,

Re: [AFMUG] After Hours Tech Support

They sometimes have questions unrelated to my service. No way I’m paying a call center somewhere for that. That was one of my biggest issues with out sourcing. However, for example, we had a guy call the customer service line last night at 8:30. Didn’t leave a message. Called right back and

Re: [AFMUG] Alignment tips for AF11Fx

Double checked configuration, double checked duplexorsgoing make sure all antennas are level and plumb myself but don't know what else to try. Might change master slave settings since only master transmits and try to realign again this morning. I am frustrated because it was easier to align a

Re: [AFMUG] After Hours Tech Support

If you answer calls and return voicemails after hours you set expectation that you always will … so if those calls are important enough (and only you would know) then why not offer extended hours instead? What I’m suggesting is sticking to published business hours and/or adjusting them to meet