;
> I meant custom Java programs that interact with the AR Server using Remedy
> API for Java and pass the data to external systems.
>
>
>
> *Thanks,*
>
> *Radhika Narayanan*
>
> M: +91 7349776359 <+91%2073497%2076359> | Ext: 8073119 | VOIP: +44 20718
> 25880
Radhika,
When you say plugin, are you talking about a plugin that works within the
Remedy Java Plugin framework, or are you talking about a custom Java
application that you want Remedy to manage the starting of?
On Thu, Dec 21, 2017 at 9:08 AM, Narayanan, Radhika <
radhika.naraya...@cgi.com> wrote
not have flashd91_build003.jar it only has flashd91_build001.jar
same goes for arutil91_build003 i only have 001
I do have arapi91_build0003 and log4j.jar is actually named log4j-1.2.14
So there goes my problem
From: ARSList on behalf of LJ LongWi
his along with a few other little issues that I can take care of here
> will seal the deal for me to upgrade our prod group.
>
>
>
>
> ------
> *From:* ARSList on behalf of LJ LongWing <
> lj.longw...@gmail.com>
> *Sent:* Tuesday, December 19,
nstaller doesn’t reset Operating Mode from 1 to 0 in case
> you also have CMDB and AI in your stack. It expects AR+CMDB+AI all 3 to be
> part of the platform and once all of them are upgraded on a given server,
> AI 9.1.04 installer resets back the operating mode. This is to ensure al
e time I could just use the .war version and be happy, i.e.
> it looks like the Mid Tier can live without /etc/profile...
>
>
> On 18. Dec 2017, at 22:27, LJ LongWing wrote:
>
> Thomas,
> The installer updates the /etc/profile with some references to BMC scripts
> that s
Thomas,
The installer updates the /etc/profile with some references to BMC scripts
that set various environment variables needed for various elements of the
system to function.
On Mon, Dec 18, 2017 at 2:23 PM, Thomas Miskiewicz
wrote:
> Question Abhijeet - just tried to upgrade Mid Tier 9.1.03 t
Hi,
>
>
>
> Thanks to LJ Longwing. Your suggestion resolved it. The attachment no
> longer vanishes after a setEntry by using a different Entry object for
> setting value.
>
>
>
> *Thanks,*
>
> *Radhika Narayanan*
>
>
>
> *From:* ARSList [mailt
Any version of 1.8 above update 45 I think it wasthe compatibility
matrix states the actual versionbut you will want to stay in 1.8.
On Mon, Dec 18, 2017 at 8:24 AM, Kevin M Candelaria
wrote:
> Any Java version recommended for 9.1.04?
>
> I am using 8u45
>
>
>
> -
Value("Config Check"));
}
if(Stat == 2){
statusEntry.put(Integer.valueOf("7"), new Value("Start Processing"));
}
asu.setEntry(formName, entryID, userEntry, null, 0);
On Mon, Dec 18, 2017 at 6:09 AM, Narayanan, Radhika <
radhika.naraya...@cgi.com> wrote:
&
niversity Computer Services
> *(* 215.204.3095 <(215)%20204-3095> | ** <*kevin...@temple.edu>
> *
> kevin...@temple.edu
>
> ------
> *From:* ARSList on behalf of LJ LongWing <
> lj.longw...@gmail.com>
> *Sent:* Friday, D
That would indicate that the upgrade to 9.1.04 didn't succeed properly if
the operating mode was still 1...
On Fri, Dec 15, 2017 at 8:31 AM, Kevin M Candelaria
wrote:
> Update:
>
>
>
> I changed ar.cfg from 1 to 0 on Operating-Mode and it's online.
>
>
>
> --
> *From:
Radhika,
To retrieve an attachment from the source server you need to do two calls,
one from an entry perspective to get the file name and size, and another
from a getblob to get the actual attachment infothen when moving the
attachment to the remote system you need to do the opposite setBlob..
uot;
> LC_NUMERIC="en_US.UTF-8"
> LC_TIME="en_US.UTF-8"
> LC_COLLATE="en_US.UTF-8"
> LC_MONETARY="en_US.UTF-8"
> LC_MESSAGES="en_US.UTF-8"
> LC_PAPER="en_US.UTF-8"
> LC_NAME="en_US.UTF-8"
> LC_ADDRESS="en
I. Award at WWRUG10/11/12/13)
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
> Find these products, and many free tools and utilities, at http://rrr.se
>
>
>
>
> December 13
I'm sorry Misi, I'm not sure I understand your inquiry...are you asking how
do you tell the Java api that when using the parseQualification method what
format a date, included in that string is?
On Wed, Dec 13, 2017 at 9:04 AM, Misi Mladoniczky wrote:
> Hi,
>
> How do you control which date form
Kelly,
I have a tool on my website (http://remedylegacy.com/tools/delete-requests/)
that might do what you want. It's designed to allow you to issue SQL
Queries to identify records that need to be removed, and then removes them
via the api. You could in theory issue a query to say the task form a
P4 offer some functionality in this respect or what do you mean
> LJ?
>
> On 8. Dec 2017, at 15:58, LJ LongWing wrote:
>
> Todd,
> SP4 was released earlier this week, so you might want to give that a try.
>
> On Fri, Dec 8, 2017 at 7:20 AM, Arner, Todd wrote:
>
>> We ha
Todd,
SP4 was released earlier this week, so you might want to give that a try.
On Fri, Dec 8, 2017 at 7:20 AM, Arner, Todd wrote:
> We have a form in Remedy that we upload user access information into on a
> bi-weekly basis. (There is about 300,000 rows) Prior to uploading the data
> to the fo
awesome
On Wed, Dec 6, 2017 at 2:17 PM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:
> Google has released v63 of Chrome and the issues no longer happen
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf
Do you have Remedy set to external authentication, so that people with
blank passwords get authenticated externally?...I believe the setting is
called 'cross reference blank password', or something similar.
On Mon, Dec 4, 2017 at 10:05 AM, Thomas Miskiewicz
wrote:
> Hi there,
>
> we've installed
ing the
file and the overall UX was a better between the different browsers. OH!
not I remember, I started using this because it got rid of the annoying
blank window that opens with the attachment.
Jason
On Wed, Nov 22, 2017 at 8:55 AM, LJ LongWing
mailto:lj.longw...@gmail.com>> w
something like this?
https://docs.bmc.com/docs/display/public/ars9000/Configuring+Kerberos+for+Authentication
On Mon, Nov 27, 2017 at 7:53 AM, Thomas Miskiewicz
wrote:
> Hi there,
>
> in our development we’ve installed RSSO on our Mid Tier server. Then we
> run the installer again and told it t
est and are having trouble
> telling which system we are working in. This confirms we are on the right
> track wiht the look and feel.
>
> Jason
>
> On Wed, Nov 22, 2017 at 1:59 PM, LJ LongWing
> wrote:
>
>> **
>> auoddh
>>
>> On Wed, Nov 22, 2017 at
auoddh
On Wed, Nov 22, 2017 at 12:41 PM, Dave Shellman
wrote:
> **
> Misi,
>
> Looks good. Seeing email address as expected. Reply and Reply All are
> also going back to ARSList as expected as well.
>
> Dave
>
> On Wed, Nov 22, 2017 at 2:13 PM Scott Philben wrote:
>
>> **
>> I see it
>>
>> Se
got it :)
On Wed, Nov 22, 2017 at 12:02 PM, Scott Philben wrote:
> **
> I see it
>
> Sent from my iPhone
>
> On Nov 22, 2017, at 13:40, onkar shinde wrote:
>
> **
> yep.. got it.. Thanks.
>
> On Nov 23, 2017 12:07 AM, "Misi Mladoniczky" wrote:
>
>> **
>>
>> Let's see if this works. Please resp
;
> itsh...@etsu.edu
>
> [image: itslogo] <http://www.etsu.edu/helpdesk>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Wednesday, November 22, 2017 9:55 AM
> *To:* arslist@ARSL
)%20439-4648>
>
> itsh...@etsu.edu
>
> [image: itslogo] <http://www.etsu.edu/helpdesk>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Wednesday, November 22, 2017 9:38 AM
> *To:
This is the method that I have used to success in the past as well :)
On Wed, Nov 22, 2017 at 6:16 AM, Misi Mladoniczky wrote:
> **
> Hi,
>
> I would just create a Hidden Attachment Slot Field in your primary form.
> Make it Display-Only and make sure that Disable Change Flag is set to True.
>
>
h :)
On Fri, Nov 17, 2017 at 9:17 AM, Thomas Miskiewicz
wrote:
> **
> Well they don’t bave access to the things they shouldn’t have to but I
> don’t want them to event get to those thing they don’t have access to...
>
> On Fri 17. Nov 2017 at 17:15, LJ LongWing wrote:
>
>>
:)
On Fri, Nov 17, 2017 at 8:57 AM, Thomas Miskiewicz
wrote:
> **
> You mean separating the admin and user views into two different forms?
>
> On Fri 17. Nov 2017 at 16:55, LJ LongWing wrote:
>
>> **
>> Thomas,
>> This is my favorite topic of 'security t
Thomas,
This is my favorite topic of 'security through obscurity'.if the method
that things are secured is by simply not 'showing them' to the user...or,
putting them behind a curtainthen it's not truly security. I believe
what Misi is saying is that by creating an AL that prevents the use
one is I have a form where some buttons are default visible (an
> AL hides them on Window Open) and with Chrome 62 they stay visible but as
> you cursor over them they disappear
>
>
>
> Fred
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
&
instead of just closing the window, you could open a new window with the
'correct view'...that would be less heavy handed :)
On Fri, Nov 17, 2017 at 7:43 AM, Thomas Miskiewicz
wrote:
> **
> Heavy handed indeed. Thanks LJ
>
> On Fri 17. Nov 2017 at 15:37, LJ LongWing wr
https://communities.bmc.com/docs/DOC-101247
On Tue, Nov 14, 2017 at 12:12 PM, Grooms, Frederick W <
frederick.w.gro...@xo.com> wrote:
> Has anyone seen issues in the new Chrome version where workflow fires to
> make a field Visible (or Hidden) and the screen doesn't change?
>
> Fred
>
>
Thomas,
You can create an AL that fires on Window Open with a run if of something
like
$VUI$ = "Admin View " AND NOT ($GROUPS$ LIKE "%;1;%")
and have the action be close window
It's a bit heavy handedbut it works
On Fri, Nov 17, 2017 at 6:42 AM, Thomas Miskiewicz
wrote:
> **
> Hello t
> caused the feature to be beneficial, there is no real benefit to setting
> the number larger than 1. And there are minor drawbacks to doing so, the
> current subject being one of them.
>
>
>
> Every time I ask someone from BMC to justify a larger number to the
> average
s. I tested this back in 7.6.04
>>> against a RH server, with settings at 1, 10, 100, and 1000, and found that
>>> performance was actually NEGATIVELY affected the higher the number was
>>> set. It wasn't a huge difference (10%~), but it was a clear, repeatable
>
There are no interfaces that I'm aware of to ask a specific server what the
next id it will hand out for a specific form is
On Thu, Oct 12, 2017 at 2:14 PM, Thomas Miskiewicz
wrote:
> Hello List,
>
> with NextID Block size being set to 100 —> is it possible the find out
> using the API which wi
I will be there presenting 3 topics related to RESTI'm hoping to have a
good time and reconnect with a bunch of old names/faceshope to see you
there.
On Thu, Sep 28, 2017 at 8:34 AM, Daniel Bloom
wrote:
> **
>
> There is still time for the Remedy User Group core to register for the
> T3S
So, if it works fine from command line on the server, but not from
Remedyyou then need to start the troubleshooting there.when you are
executing it on the server, are you logged onto the server as the user that
Remedy is logged in as? Are you executing the command line in a fashion
that wo
the foreseeable future; which is always fun.
>>
>> On Mon, Aug 14, 2017 at 11:19 AM, LJ LongWing
>> wrote:
>>
>>> **
>>> InterestingI just contacted someone internal to BMC and he is the
>>> person that made the edits, per instructions of someon
our own
>> theories for the foreseeable future; which is always fun.
>>
>> On Mon, Aug 14, 2017 at 11:19 AM, LJ LongWing
>> wrote:
>>
>>> **
>>> InterestingI just contacted someone internal to BMC and he is the
>>> person that made
R. Baltimore II <
warrenbaltim...@gmail.com> wrote:
> **
> It's a BMC employee making the edits
>
> On Mon, Aug 14, 2017 at 12:03 PM, LJ LongWing
> wrote:
>
>> **
>> Don't you just love wiki's...able to be edited by anyone...
>>
>>
Don't you just love wiki's...able to be edited by anyone...
On Mon, Aug 14, 2017 at 9:15 AM, Jason Miller
wrote:
> **
> Either Wikipedia knows something we don't, that AR System is no longer
> being sold, or this is a reflection of BMC's "Remedy is only a means to
> ITSM" approach for many years
0/11/12/13)
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs
> Find these products, and many free tools and utilities, at http://rrr.se
>
> July 22, 2017 2:51 PM, "LJ LongWing" &
>
> Thomas
>
> On 21. Jul 2017, at 23:29, LJ LongWing wrote:
>
> **
> Harsh,
> Deleting from the DB will always be faster than deleting from the
> applications server because you are removing the overhead of the Remedy
> server, that being said however, I always do m
Harsh,
Deleting from the DB will always be faster than deleting from the
applications server because you are removing the overhead of the Remedy
server, that being said however, I always do my deletes against the app
server. I do this for many reasons, but data integrity is one of them.
When you d
https://docs.bmc.com/docs/display/public/itsm91/Configuring+Email+Rule+Engine
On Thu, Jul 6, 2017 at 9:01 AM, Brittain, Mark
wrote:
> **
>
> Hi All
>
>
>
> I have heard a rumor that in v9 any incoming email with a valid INC, CHG,
> WO number in the subject line will, create a work log record to
Mark,
After setting the next id value, did you restart the remedy server? If
not, if the server already had a cache of next id's that it was working
with, it won't go back and figure out what the next id is till it runs out
of cache :)
On Mon, Jul 3, 2017 at 1:37 PM, Brittain, Mark
wrote:
> **
ed method, we are looking for a way
> to do it by listeners any idea on that is welcome.
>
> Thanks,
> Abhishek
>
> Sent from my iPhone
>
> On 30-Jun-2017, at 11:36 PM, LJ LongWing wrote:
>
> **
> Abhishek,
> I've integrated with ActiveMQ to post messages to
Abhishek,
I've integrated with ActiveMQ to post messages to a queue, not listen for
them, but you could interact with ActiveMQ through my restful plugin (
http://remedylegacy.com/tools/restful-api-plugin/) to generate your
connection to ActiveMQ, and then you could build an escalation that does a
p
Rajat,
I can help you with 2 of the 3
1 - Sorry, don't have anything for that
2 - http://remedylegacy.com/tools/aplusercount/
3 - http://remedylegacy.com/tools/aplthreadcounter/
On Fri, Jun 23, 2017 at 4:22 AM, Rajat Sharma
wrote:
> **
> Hi Team,
>
> We are trying to monitor below parameters.
uggested restarting the AR
>> Server!
>>
>> The upgrade is now in motion.
>>
>>
>>
>> Thank you all for responding!
>>
>> Once again, the ARSlist came thorough!!
>>
>> *Joel*
>>
>> Joel Sender * jdsen...@earthlink.net
&g
The install log files are typically stored in a hidden temp directory under
the profile of the user running the installer, typically something like
c:\Users\\AppData\Local\Temp
or somewhere similar on Windows machinestypically /tmp on unix/linux
On Wed, Jun 14, 2017 at 9:58 AM, Joel D Se
Http://www.tooltechtrain.com/
And yes, the call for papers is still open till the 15th of June
On June 9, 2017 4:44:28 PM Tauf Chowdhury wrote:
All,
Can someone link me to the conference? Are the call for papers still open?
Can't find it in my records.
Sent from my iPhone
John,
In this case I would impose the 'management' rule. Does the company want
to stay on a supported platform, on a supported version of that
platform?...if so, they need to move on from the long ago unsupported tool
and move forward into the futurehorses were great at the time, but we
moved
Michael,
InterestingI'm not interested, but just for information sakeis this
a government position, meaning a GS position? Does it require a clearance
of any sort?
On Thu, Jun 1, 2017 at 9:35 AM, Mike Gould wrote:
> **
> List,
>
> The U.S. House of Representatives has an opening for a j
ion So not sure whether it can
> be rewritten . But my question is in upgraded version we will not have
> files like areasso.dll & areasso.cgf? I mean i never gets these file from
> my custom SSO team.
>
> Regards,
>
> Amit B.
>
> On Wed, May 31, 2017 at 7:03 PM, LJ L
ually problem is this custom SSO is getting
> used by multiple application in our organization So not sure whether it can
> be rewritten . But my question is in upgraded version we will not have
> files like areasso.dll & areasso.cgf? I mean i never gets these file from
> my cu
I have heard of instances of having Remedy hosted in the Amazon cloud...
On Thu, Jun 1, 2017 at 6:27 AM, Saji Philip wrote:
> ** Does anyone know of instances where people had their Remedy environment
> hosted? IaaS If so, any good or recommended hosting companies...
>
> We are thinking to
Amit,
Since 7.6.04 Remedy has gone through a few changesmoved from a C based
server to Java, and moved from mostly C based plugins to Java
pluginswhile it's still possible to use C plugins with 9.x, it's
recommended to move to Java based onesis there any chance your custom
SSO can be re
Mark,
I would recommend you take a look at a conversation that happened a few
weeks ago regarding integration of Remedy withSlack I think the app
was...the answers provided there are similar to what you can get here.
The difficulty that you will have in this is that the plugin I wrote
doesn't
Brian,
In the past I have used DNS, but that's problematic because dns has local
caches (on machines) and such, the much more elegant solution is load
balancers, this is typically done between two or more machines within the
server group of course, but if you have an alternate lb (load balanced loa
;
> Thanks,
>
> Todd
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Thursday, May 11, 2017 10:15 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: BMC Remedy and Slack Integration
>
Wow … Something SOAP can do that REST can’t
>
> (Sorry just had to say it)
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Thursday, May 11, 2017 11:58 AM
> *To:* arsl
Mark,
I don't believe so, the reason being is that even back in the old days of
'modify all' in the user tool, you selected the records you wanted to
modify, then the user tool did a loop through a list of request id's and
did the same update to all of themfrom an api perspective, when doing a
both send incident information to Slack and then have slack be able
> to send information back to Remedy. Do that help? I also should mention
> we are currently running version 8.1 of Remedy.
>
>
>
> Thanks,
>
> Todd
>
>
>
> *From:* Action Request System discu
Todd,
For those of us (myself included) that don't know what Slack is, or what it
does..what sort of integration are you looking for? Are you looking
for slack to be able to pull information out of Remedy, or push information
into it? Are you looking for Remedy to be able to push/pull informa
Ziyan,
I updated my email validator plugin to accommodate domain stripping
http://remedylegacy.com/tools/email-validator/
You can provide it a domain name to keep, or a domain name to strip and
it'll return you a string with the proper results.
On Mon, May 8, 2017 at 12:16 AM, syed Ziyan wrote:
Ziyan,
Were you wanting it to take the string of email addresses and strip out the
ones that were not test.com, or were you wanting it to throw an error
saying that you couldn't send to any because the list contains an invalid
to?
On Mon, May 8, 2017 at 12:16 AM, syed Ziyan wrote:
> **
> Hi Team
As I understand it, it is installed with ARS, but is not fully functional
till you install ITSM.
On Tue, May 2, 2017 at 1:59 PM, Fawver, Dustin wrote:
> Per my sales rep and also BMC's documentation, it's part of ITSM.
>
> "BMC Remedy Smart Reporting is licensed for BMC Remedy Remedy ITSM
> cust
Dave, maybe a copy of logs of the workflow or something...maybe a copy on a
server that's not working, but working in a copy of the form...screen shots
of the workflow in question...but if it's a default...there is no
workflow
try thisexport two copies of the form...one that's working, the
I'm not seeing anything about the call for papers on the website
On Mon, May 1, 2017 at 7:01 AM, Dave Shellman wrote:
> **
> Received the email below from Lenny over the weekend.
>
>
> T3:Service Management and Automation Conference is up and running.
>
> You can register and submit any presenta
I would use each in a different situation.
RRRChive: I would use when I have two identical systems that I'm migrating
data between (prod->dev for example)
DDM: Useful for doing the migration from version X to version X+1it
contains all of the mappings to move data between versions when doing
a set field process?.Can you give me some examples?
>
> On Tue, Apr 18, 2017 at 8:56 PM, LJ LongWing
> wrote:
>
>> **
>> oh...one other thingby issuing a run-process command, you are issuing
>> a 'fire and forget' command where the Remedy server doesn&
ed with the full path which does not help.
>
> One quick query the restful-api-plugin does it work only for Remedy 9.1
> and above. The reason I am asking is we have a Old version of Remedy which
> is 7.6.04.
>
> Kindly check and let me know.
>
> Thank you,
> Sriram
oh...one other thingby issuing a run-process command, you are issuing a
'fire and forget' command where the Remedy server doesn't wait for a result
of the command. In order to get results back, you need to use a set fields
process, but that has a maximum wait of 45 seconds...
On Tue, Apr 18,
Sriram,
I'm going to 'redirect' you a bit, but doing things such as this via
run-process are going to be extremely problem fraughtso I cannot
recommend you move forward with doing things the way you are currently
thinking about doing itwith that said, I can recommend you go with
http://reme
James,
If you are front ending Tomcat with IIS, the typical setup for that is the
jakarta plugin. By default, this uses the AJP connection, not one of the
standard 8080 or 8443so, unless you want to be able to access Tomcat
independent of IIS, you don't even need to define them...
Beyond that
Dave,
Code sync should be near instantaneous as the servers communicate with each
other over JMX, there were some defects that have been fixed. you may want
to consider installing patch 2 to see if the issue corrects, or open a
ticket with BMC and see if you are experiencing an existing defect
About the only way I can think would be to erect a firewall in front of the
AR server and only allow connections from authorized client machines,
otherwise, they are using your system within the bounds of proper usage
from a system perspective, if not within the bounds of political perspective
I'm curious, why Plugin logs?.plugin logs would only be relevant in
some way if the activities being taken by the user were causing plugins to
fireI'm not saying they wouldn't be useful, I'm just wondering the
rationale regarding recommending them :)
On Mon, Mar 20, 2017 at 9:38 AM, Grooms
Kaur,
How do you know they are using the API?I assumed that you knew who it
wasso, if you have investigation going onthere are a few ways...
One could be your User logif I remember correctly, that identifies the
client used for connectionif they haven't spoofed it, or haven't s
Kaur,
If you are providing them with a user id and password, they have legitimate
access to the data, you can set minimum api versions, but remember that all
clients are api clients.
Depending on your version, you can limit to only certain client tips, but
with the api you can self identify,
John,
BMC themselves went away from Diary fields for the most part (certainly in
the work log process) many years agothe down side, as you pointed out
is storing the diary in individual records causes issues with
reportingthis is easily worked around in a sufficiently advanced
reporting too
g you with details, I'd originally coded it that way to avoid
> an extra round trip from client to server. But it's not really important in
> this situation.
>
> Thanks for the help.
>
>
>
> On Wed, Mar 15, 2017 at 10:51 AM, LJ LongWing
> wrote:
>
>>
I did try setting the "Process Timeout" to 25 seconds.
>
> Regardless, the documentation, and my vague recollection from the last
> time I tried this, suggest that it can be made to work and my question is:
> why isn't it working?
>
> I *am* running this in a SERVICE
Charlie,
Being you are writing it.have you considered making it a filterAPI
Plugin instead of a command line?this has many advantages over a
run-processanyway
You say it's a deadlockcan you identify what you mean by that?
On Wed, Mar 15, 2017 at 11:11 AM, Charlie Lotridge
wrote:
Jason,
You seem to have missed the very important end of that message
[In addition, you may have seen the discussion on BMC Communities from
members of the Remedy community considering the possibility of hosting a
worldwide Remedy user group meeting in 2017. Should this occur, BMC is
firmly commit
Fred,
This link (https://community.oracle.com/thread/287327)
suggests that IMP_FULL_DATABASE fixes this...but is apparently considered
overkill...another post says
SELECT ANY TABLE
UPDATE ANY TABLE
eliminates this error
http://stackoverflow.com/questions/20988572/getting-ora-01031-insufficient-
Brian,
If I'm being honestit doesn't look like the two things are actually
from the same functions. The one in the first one looks like it could be
from a setfieldbut not likely from a table, because as you
indicated...it would have the columns listed. The second one, from 9.1,
looks like
Paul,
There was never a requirement that a field must have public permission to
be in a notification. The requirement was instead, that the user receiving
the notification had permission to the data in the field. As quite often
happened, the notification however was not being sent to a userID, bu
Randy,
When I was working at a company that had Splunk I was able to use it to
monitor all of my important log files (of course), but also wrote some
tools that generated specific data from Remedy such as transaction volumes
and such and displayed all of that information in charts in SplunkI ha
Kevin,
You should not have Admin01 in the same DB as the rest of the servers if
it's not in the server group, for exactly the type of thing you are
discussingbeing in the server group allows the server group to manage
what element are enabled how/when/etcso yesthe escalations would be
r
Nilesh,
The External is used exactly like a static qualification is used, except
it's dynamicif you had
'Field1' = "This" AND 'Field2' = "That"
but if you instead wanted it to be dynamic, in the qualification you would
put
EXTERNAL($zTmpField$)
and in zTmpField you would populate the string
Avanish,
The easiest way would be through a run-process, something like
echo "this text" >> file.log
or something like thatbut that has S many problem with it I won't
even go into it here
the best method is to call a script that logs back into Remedy and pulls
information and does so
didn't know him personally, only by reputation...he will be missed by many.
On Wed, Jan 11, 2017 at 12:39 PM, Tauf Chowdhury wrote:
> **
> That's so sad to hear. 😞
>
> Sent from my iPhone
>
> On Jan 11, 2017, at 2:30 PM, Warren R. Baltimore II <
> warrenbaltim...@gmail.com> wrote:
>
> **
> Folks
JD,
Even when the server is stopped?the ARMonitor should be stopping it
when the server starts
On Tue, Jan 10, 2017 at 3:30 PM, JD Hood wrote:
> **
> Hi Mark,
>
> That is the application dispatcher that works with the Application Pending
> form. I believe it's an evolution of the RAP service
st System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing
> *Sent:* Monday, December 19, 2016 2:22 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Creating view form in 9.1.2 Error:5165
>
>
>
> **
>
> Keith,
>
> If logged into the Re
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