Thanks for everything...

2015-08-20 Thread Larry Robinson
unselfishness and willingness to devote their professional and personal time help other. For this, I am extremely grateful. Wishing you all the best! Larry Robinson ___ UNSUBSCRIBE or access ARSlist Archives

Re: Open question to BMC on troubleshooting without the WUT

2014-10-22 Thread Larry Robinson
().getHostName(); } catch (UnknownHostException e) { } if (myhostname!=null) { % This application server is running on hostname %= myhostname %. % } % /p/body/html Works great. Thanks John! Larry On Thu, Oct 16, 2014 at 11:44 PM, Larry Robinson n...@ncsu.edu wrote: Hi William, I too receive

Re: Open question to BMC on troubleshooting without the WUT

2014-10-17 Thread Larry Robinson
Thanks John... I'll certainly pass that on. Larry On Fri, Oct 17, 2014 at 1:26 AM, John Baker jba...@javasystemsolutions.com wrote: Larry I wouldn't suggest using that JSP :) It is running a native application (hostname) to get the hostname that is readily available from a Java API call

Re: Open question to BMC on troubleshooting without the WUT

2014-10-17 Thread Larry Robinson
Hi John, As it turns out, I no longer have access to the author of the program I posted. Could elaborate on what the vulnerability is and how to implement the same functionality in a more secure manner? Thanks for your insights. Larry On Fri, Oct 17, 2014 at 1:26 AM, John Baker jba

Re: Open question to BMC on troubleshooting without the WUT

2014-10-16 Thread Larry Robinson
()%/strongbr Service IP: nbsp;nbsp;nbsp;strong%=request.getLocalAddr()%/strongbr Hope this is helpful. Larry On Thu, Oct 16, 2014 at 1:02 PM, William Rentfrow wrentf...@stratacominc.com wrote: ** I sent this to our premiere support person and manager, but I'd be interested to see what others

TIBCO ActiveMatrix Administrator service will not start

2013-05-10 Thread Larry
We recently moved our Remedy databases to a new server cluster with a new name. I was able to change the server name in each of the config files and everything is working except the TIBCO ActiveMatrix Administrator Service. There is a .xml file associated with this service that contains the

SQL Server 2008 Collating Sequence Choices

2012-05-30 Thread Hayes, Larry [JJCUS]
collating sequence for the database. Does making a choice for the default limit the languages I can support down the road? I want to be able to store content in any language Microsoft supports. What should I choose? Thanks in advance. Larry

SRM Console sub category issue

2012-05-14 Thread Larry Barnes
Cat. 3 - Fax Cat. 3 - Accessories Larry B. The contents of this message, together with any attachments, are intended only for the use of the individual or entity to which they are addressed and may contain information that is legally

Re: SRM Console sub category issue

2012-05-14 Thread Larry
I failed to mention what version we are using: CMDB: 7.5.00 p004 ITSM: 7.0 p009 SRM: 2.2 p003 Larry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList

Re: Howard Richter's is having a kidney Transplant on the April the 17th

2012-04-18 Thread Larry Barnes
Has anyone heard back yet? Good news, I hope. Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: Howard Richter's is having a kidney Transplant on the April the 17th

2012-04-16 Thread Larry Barnes
from 9 years ago; but at least we talk about it. Your family will be in my thoughts and prayers for a successful outcome. Larry B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Sunday, April 15, 2012 3

Delete from Source issue

2012-04-11 Thread Larry Barnes
Date' 10/1/2005 and it still is not deleting records Any ideas why this now wouldn't work? Thanks for looking, Larry B. Remedy, HP3000, Level II Support The contents of this message, together with any attachments, are intended only for the use of the individual or entity to which

Looking for an app

2012-03-28 Thread Larry Barnes
a backup copy and my laptop was reimaged a short time after the download. For those with great memories would you mind reposting that information so I could capture the tool again. Thanks for your help, Larry B

Re: Looking for an app

2012-03-28 Thread Larry Barnes
Thanks Michael, that is what I was looking for. Now to create a backup copy ;-o Thanks again, Larry B. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nau, Michael Sent: Wednesday, March 28, 2012 7:53 AM

Re: Looking for an app

2012-03-28 Thread Larry Barnes
Sorry Axton, forgot to include you in the thank you; so thank you too. Your email was received just after I hit send :) Larry B. From: Larry Barnes Sent: Wednesday, March 28, 2012 8:29 AM To: 'arslist@ARSLIST.ORG' Subject: RE: Looking for an app Thanks

OT: Remedy ITSM Versus Microsoft Service Center System Manager

2012-03-22 Thread Larry Barnes
So Lee, are you saying that MS will take as long to get SCSM right as it did to go from Windows 3.1.1 to Windows 7 ;-o) L.B. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Lee Cullom Sent: Thursday, March 22,

Dev Studio and purging old records

2012-03-20 Thread Larry Barnes
, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug12 www.wwrug12.com ARSList: Where the Answers Are

Re: Approval Engine Issues

2012-02-22 Thread Larry Barnes
can't find this patch on the BMC web site; go figure. If you go to there ftp site the last patch you see is 007. I've sent BMC an update explaining I can't find this patch and I await their reply. Thanks again for the help, Larry B. -Original Message- From: Action Request System

Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues)

2012-02-22 Thread Larry Barnes
Is this the only way to get to these patches now? If so, why is the other link,Product Patches, still visible on the web site? http://www.bmc.com/available/patch-download.html Seems very confusing. Larry B. -Original Message- From: Action Request System discussion list(ARSList

Re: Approval Engine Issues

2012-02-17 Thread Larry Barnes
to the original form? Larry B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kedar Joshi Sent: Thursday, February 16, 2012 9:20 PM To: arslist@ARSLIST.ORG Subject: Re: Approval Engine Issues Hi, Can you enable approval

Approval Engine Issues

2012-02-16 Thread Larry Barnes
tab. Then just today approvals are not working for CRQ tickets, they get hung up with Requesting Authorization. Has anyone run into this problem before? ARS 7.5 ITSM 7.0.0 p9 SQL 2005 Thanks for looking, Larry B

Application-Query-Delete-Entry

2011-12-08 Thread Larry Barnes
))) I have also tried:Application-Query-Delete-Entry AP:Alternate ('Status' = Past) and ($End Date$ ($DATE$ - (86400 * 180))) Thanks in advance for your time, Larry B ___ UNSUBSCRIBE or access ARSlist

Re: Application-Query-Delete-Entry

2011-12-08 Thread Larry Barnes
. Thanks again, Larry B. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, December 08, 2011 11:33 AM To: arslist@ARSLIST.ORG Subject: Re: Application-Query-Delete-Entry ** I was thinking

Re: Application-Query-Delete-Entry

2011-12-08 Thread Larry Barnes
doesn't appear to have a field to set that would trigger backend workflow to delete these records thus the need for the Run Process command line : Application-Delete-Entry SCHEMA$ $1$ The $1$ is the Alternate ID field in this form Larry B -Original Message- From: Action Request System

Re: Want to install ARS 7.6.04 ITSM 7.6.04

2011-12-05 Thread Larry Barnes
This sounds like you are using the 7.6 client tool instead of a browser connection. Starting with 7.6 the client tool does not work for ITSM; I saw similar problems with my testing and after a long period of time BMC support finally came through with an answer. Hope this helps, Larry B

Re: Fresh ARS 7.5.0 install issues

2011-11-10 Thread Larry Barnes
). Then rebooted the app server and restarted the ARS install. It worked well!!! I had a few warnings but they are doable. I'm not sure why this MS patch would have been an issue but I will be asking BMC about that. Larry B. Remedy, HP3000, Level II Support The contents of this message, together

Re: Fresh ARS 7.5.0 install issues

2011-11-10 Thread Larry Barnes
Here's a link to an article about installing apps via RDP. Was given to me by one of our server engineers. http://www.bidn.com/blogs/ShawnHarrison/ssis/2046/installing-application s-on-windows-server-through-rdp Larry B. Remedy, HP3000, Level II Support The contents of this message

Fresh ARS 7.5.0 install issues

2011-11-09 Thread Larry Barnes
: ARSYS.ARF.REGISTRY ARSYS.ARF.REGISTRY server-name.thecreek.com: Db-name: ARSystem Db-user: ARAdmin Sybase-Server-Name: sql server name SQL-Secure-Connection: F Cache-Mode: 1 Larry B. Remedy HP3000 Support

Re: Log File Editor....

2011-11-07 Thread Larry Barnes
I'm somewhat new to Remedy and I've been introduced to Notepad++; great tool. I'm curious about the xml file discussed below (userDefineLang.xml file); where do I find this file? Larry B. From: Action Request System discussion list(ARSList) [mailto:arslist

Re: Log File Editor....

2011-11-07 Thread Larry Barnes
Thanks Theo. I was thinking it was an xml file created by Remedy? I missed your earlier post. Thanks again! Larry B. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Theo Fondse Sent: Monday, November 07

Re: ITSM 7.6.04 - Remove an overlay

2011-11-03 Thread Larry Barnes
apart. Given up on this ticket and asking it to be closed 2nd ticket opened on 10/25; no replies since that date. This ticket was set with an impact of HIGH! Larry B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf

Re: 7.6.04 -SP02 Windows:: got a question

2011-11-03 Thread Larry Barnes
. Larry B. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of strauss Sent: Thursday, November 03, 2011 10:59 AM To: arslist@ARSLIST.ORG Subject: Re: 7.6.04 -SP02 Windows:: got a question ** What patch level is the 7.5

Re: Compliance activity for Remedy

2011-10-25 Thread Larry Barnes
I would be careful about removing any account that hasn't been active for x number of days. I learned the hard way that deleting an account also deletes the tickets tied to that user. Just my 2 cents worth. Larry B. From: Action Request System discussion

Service Request Definition form using http links

2011-10-24 Thread Larry Barnes
the link in a browser. I've tried creating the link as a question and the doesn't work either. Can someone point me in the right direction to any documentation on how to do this; if it's possible? Thanks for your time, Larry B

Re: Service Request Definition form using http links

2011-10-24 Thread Larry Barnes
and html a href=http://address/download/attachments/11239439/Mobile+Device+Accept able+Use+Policy.DOC target=_newMobile Device Acceptable Use Policy/a /html Larry B. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG

ITSM 7.5.0 upgrade attempt

2011-10-20 Thread Larry Barnes
2011 03:40:28.877 PM -0700),WARNING,com.bmc.install.utility.platform.CommandLineHelper, LOG EVENT {Description=[INFO: LOG EVENT {Description=[Executing],Detail=[RIK command]}]} Thanks for your time, Larry B

Run IF Qualification logic help.

2011-10-07 Thread Larry Barnes
) AND ('TR.Status' != 'DB.Status'))) AND ('TR.Assigned Group' = Enterprise Security) Thanks, Larry Barnes Remedy, HP3000, Level II Support ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Share Applications form reporting question

2011-09-14 Thread Larry Barnes
to the values in the All Application Properties. Any suggestions would be greatly appreciated. Thanks, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where

Help with Best Practices Conversion Utility

2011-08-31 Thread Larry Barnes
of these utilities running on the same server? I have 3 servers involved with my upgrade, the are: 1. App server: cdav5apprmd01 (bpcu app is install here) 2. Mid-Tier server: cdav5webrmd01 (Migrator is installed here) 3. MS SQL db: cdav5sqlrmd01 thanks for your time, Larry B

Re: URL hyperlinks in Excel and Mid Tier session behavior

2011-08-23 Thread Larry Barnes
Don't just click and release in the cell. If you hold the mouse button down for 2 seconds then it doesn't open the link. You can also go to an adjoining cell and then use the arrow keys to move to the cell. El Bee. From: Action Request System discussion

Re: java.lang.OutOfMemoryError: Java heap space.

2011-08-10 Thread Larry Barnes
WOW!!! I have been dealing with this same issue for several weeks now the solution you found fixed my problem as well! I had to set this value to 10,000 as well. Thanks Jesus Cindy. From: Action Request System discussion list(ARSList)

Migration in reverse

2011-07-20 Thread Larry Barnes
of 512 MB and a maximum memory pool of 2048 MB and the Thread stack size is 4096 KB. I may need to move the SQL db off of the 2008 box and place it on a SQL cluster that is running SQL 2005. Does anyone know of issues with moving back to 2005 from 2008? Thanks for checking, Larry B

Re: Migration in reverse

2011-07-20 Thread Larry Barnes
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rick Cook Sent: Wednesday, July 20, 2011 9:51 AM To: arslist@ARSLIST.ORG Subject: Re: Migration in reverse ** Well, you should start with the 64-bit Java. BMC states that it is 40-45% slower than the 32-bit Java. Rick On Jul 20, 2011 8:22 AM, Larry Barnes

7.6.04 sp1 server specs

2011-07-20 Thread Larry Barnes
a production version of ITSM 7.6.04 on a VM. Are you experiencing any response issues? What type of hardware setup are you using? Thanks for your input. Larry B. ___ UNSUBSCRIBE or access ARSlist Archives

ITSM 7.6.04 sp1 Incident Templates issue

2011-06-14 Thread Larry Barnes
open a new Change Management ticket, via Mid-Tier, I can see all available temples for this app. Is anyone else having the same issue and or resolved it? I'm running: SQL ARS 7.6.04 sp1 CMDB 7.6.04 sp1 ITMS 7.6.04 sp1 SRM 7.6.04 sp1 Thanks for looking, Larry B

Re: No more Object List in 7.6.04 Browser

2011-06-14 Thread Larry Barnes
I have imported the def file and enable it. But now when I attempt to open a form it briefly opens and then closes; i.e.. People form. Still trying to figure this one out; along with many other anomalies! L.B. From: Action Request System discussion

Issue with DB error, Invalid object name 'ImageManagement.dbo.sysobjects'

2011-05-05 Thread Larry Barnes
) Copyright 1991-2009 BMC Software, Inc. Thu May 05 14:33:26 2011 390600 : Failure during SQL operation to the database (ARERR 552) Thu May 05 14:33:26 2011 Invalid object name 'ImageManagement.dbo.sysobjects'. (SQL Server 208) Thanks for your input, Larry B

Re: Has anyone seen this?? ITSM upgrade from 7.0.03 to 7.5.00

2011-03-29 Thread Larry Barnes
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Larry Barnes Sent: Tuesday, March 29, 2011 3:18 PM To: arslist@ARSLIST.ORG Subject: Has anyone seen this?? ITSM upgrade from 7.0.03 to 7.5.00 I'm in the process of upgrading ITSM from 7.0.03 patch 009 to 7.5.00 I was going through the install steps

Re: Change Approval rights

2011-03-18 Thread Larry Barnes
To: arslist@ARSLIST.ORG Subject: Re: Change Approval rights ** Is the approval server the same version and patch as ARS? -Original Message- From: Larry Barnes larry.bar...@thecreek.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Mar 16, 2011 6:32 pm Subject: Re: Change Approval rights

Change Approval rights

2011-03-16 Thread Larry Barnes
. Questions: 1. What causes 2 entries to be created? (adaapp Adam Approver) 2. What rights does this user need, short of Administrator to approve this second record? Any help would be greatly appreciated. As always, Thanks for your time! Larry B

Re: Change Approval rights

2011-03-16 Thread Larry Barnes
2:05 PM To: arslist@ARSLIST.ORG Subject: Re: Change Approval rights ** What version? -Original Message- From: Larry Barnes larry.bar...@thecreek.com To: arslist arslist@ARSLIST.ORG Sent: Wed, Mar 16, 2011 4:50 pm Subject: Change Approval rights Hello all, I'm stumped with an issue

Re: Java script error - security issue

2011-03-02 Thread Larry Barnes
as a spokesperson, liaison or public relations representative for BMC Software, Inc. On Wed, Mar 2, 2011 at 12:18 AM, Ian Trimnell i.d.trimn...@open.ac.uk wrote: ** On 01/03/2011 21:25, Larry Barnes wrote: We have a Service Request template called Cabinet, when we attempt to open it using

Java script error - security issue

2011-03-01 Thread Larry Barnes
name are displayed on the screen! Thanks for your time, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

SQL 2005 to 2008 question

2011-02-22 Thread Larry Barnes
if anyone has seen this. Group having ID :-30,050 does not exist on the server. This group has been removed from the permission list., 5309, HRMS:EmployeeEntry-FindUserToMirror Thanks for your time, Larry B

SQL 2005 to 2008 question

2011-02-22 Thread Larry Barnes
-FindUserToMirror Thanks for your time, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Product Category Question

2011-02-09 Thread Larry Barnes
I have an old PC that has a current status of Offline. If I delete this record will it break anything along the way? Thanks, Larry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

symmetric key private assymetric key use in Remedy

2011-02-08 Thread Hayes, Larry [JJCUS]
for encryption. If symmetric keys are used, are they changed periodically? Where can I turn for this level of information? Thanks in advance. Larry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Solved: java error from 7.1 mid-tier on

2011-02-08 Thread Hayes, Larry [JJCUS]
memory and restarted the server, the mid-tier functioned correctly. Larry ~~ I receive the following when I login to a Remedy Support Console on AR System using 7.1 mid-tier: Error. The server encountered

Midtier SRM Application Settings

2011-02-04 Thread Larry Barnes
is pulled from so I can make the necessary changes to get the email notification url's to work. I hope I'm making sense ? Thanks for your time and help. Larry B. ___ UNSUBSCRIBE or access ARSlist Archives

Attempting to Install Atrium Core 7.6.001

2011-01-04 Thread Larry Barnes
with this. I have opened a case with BMC and it seems to be stalled; I can't get a response from them. Any pointers, help would be greatly appreciated. Thanks, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives

Atrium 7.6.03 - Flyout Definition

2010-12-21 Thread Larry Barnes
and an empty Authentication Error pops up in a new window. Has anyone see this and have a solution. All the other consoles work fine. Thanks, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11

Re: Atrium 7.6.03 - Flyout Definition

2010-12-21 Thread Larry Barnes
AR? -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Larry Barnes Sent: Tuesday, December 21, 2010 1:59 PM To: arslist@ARSLIST.ORG Subject: Atrium 7.6.03 - Flyout Definition I was doing the 7.6.03 upgrade and received

Creating a report from task table

2010-11-19 Thread Larry Barnes
there done this? If so would you be willing to share? Thanks, larry b. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Change Mgt. Console issues

2010-11-19 Thread Larry Barnes
2 options and pasted that list into the other users Group List field. This didn't help. I'm at a loss where to go next. I've looked in the Tools Options form but couldn't see anything there either. Thanks for your time, Larry B

Re: Working as designed type defects

2010-11-19 Thread Larry Barnes
Hello Tim, Thanks for the quick reply. I let 1 of the users know that he is now a recognized bug ;-) On the other hand: what does RFE stand for. I found about 2 dozen possibilities on google. Thanks, Larry From: Action Request System discussion list

Re: ARERR 382 for HPD:Help Desk

2010-11-17 Thread Larry Barnes
and not using the ctrl-T key; instead create a new case using the same template. Hope this helps? Larry B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of tina flores Sent: Wednesday, November 17, 2010 3:01 PM To: arslist

Modify login id

2010-11-10 Thread Larry Barnes
need to be a SQL script. I'm just curious if anyone else has done this and is willing to share. We are running on a windows server with ARS 7.5.00 patch 002 with ITSM 7.0.03 patch 009 Thanks, Larry B. ___ UNSUBSCRIBE

Re: Modify login id

2010-11-10 Thread Larry Barnes
* Organizational Structures * People * Products/Operational Catalogs I've looked for a separate download but nothing so far. Larry B. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Boyd

Re: ITSM 7.6.03 resources required

2010-11-04 Thread Larry Barnes
upgrade; and the KB article resolved his issues. Good luck! Larry B. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Jiri Pospisil Sent: Thursday, November 04, 2010 3:01 AM To: arslist@ARSLIST.ORG Subject: Re: ITSM

Re: timeout error

2010-11-04 Thread Larry Barnes
I would be checking the server for any changes. If you are running MS when's the last time you've rebooted the server? From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Vianna Vianna Sent: Thursday, November 04, 2010

Re: SRM 2.1 upgrade to SRM 7.6 trouble/issue/fail

2010-11-01 Thread Larry Barnes
these are the same errors you are seeing. Hope this is helpful, Larry B. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of remedy lee Sent: Monday, November 01, 2010 1:31 PM To: arslist@ARSLIST.ORG Subject: Re: SRM 2.1 upgrade

java error from 7.1 mid-tier on

2010-10-26 Thread Hayes, Larry [JJCUS]
experienced this kind of error. Thanks, Larry Hayes ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: Where the Answers Are

Issue with Service Request Template

2010-10-08 Thread Larry Barnes
. I generated a log file and can see when the value gets dropped into this question but I don't understand why. As anyone experienced this and if so what was your solution? Thanks for your time, Larry B

Issues with LDAP

2010-09-09 Thread Larry Barnes
good there. Thanks for your help, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Service Request is stuck

2010-09-02 Thread Larry Barnes
not see any errors so I'm wondering why the INC ticket is not being created. Has anyone seen this before and if so how did you resolve it. Thanks for your time, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives

LDAP error

2010-08-27 Thread Larry Barnes
I'm having trouble pulling data from Active Directory into the people form in Remedy. I get the following error message. Cannot connect to the directory service : Can't connect to the LDAP server (LDAPERR 91) (ARERR 3375) I've looked on the BMC community page and found 1 article where a user

Worthless AL

2010-07-29 Thread Larry Barnes
I was reviewing a log file concerning duplicate key values and found the following entry in the log file. Checking INT:HPDPBM:INC:ShowCreateKnowledgeBtn_100 (100) - Passed qualification -- perform if actions 0: Set Characteristics *

Re: Service Request issue

2010-06-10 Thread Larry Barnes
refreshed, it may solve your problem. We had similar issues and solved by doing so. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Larry Sent: Wednesday, June 09, 2010 11:51 PM To: arslist@ARSLIST.ORG Subject: Service

Service Request issue

2010-06-09 Thread Larry
unusual. Can someone point point me were else I need to look to grant this employee the ability to see all the templates in this category. Thanks, larry ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Service-now.com

2010-03-22 Thread Larry Barnes
Matt I would be interested in what you have to say as well. Larry lbar...@thecreek.com -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Matt Worsdell Sent: Monday, March 22, 2010 9:11 AM To: arslist@ARSLIST.ORG Subject

Workflow newbie

2010-03-12 Thread Larry Barnes
for your time in looking at my dilemma, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug10 www.wwrug.com ARSlist: Where the Answers Are

Configure Assignment

2010-03-03 Thread Larry Barnes
Assignment form? Thanks for your time, Larry B. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti...@verizon.net ARSlist: Where the Answers Are

Re: Configure Assignment

2010-03-03 Thread Larry Barnes
list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Martinez, Marcelo A Sent: Wednesday, March 03, 2010 12:51 PM To: arslist@ARSLIST.ORG Subject: Re: Configure Assignment ** Larry, I suggest including Operational Categorization (at least Tier 1) in your auto-assignments. Are you

Re: Configure Assignment

2010-03-03 Thread Larry Barnes
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Larry Barnes Sent: Wednesday, March 03, 2010 5:47 PM To: arslist@ARSLIST.ORG Subject: Re: Configure Assignment ** Marcelo, Thanks for your input. This caused me to research a bit deeper. I'm using

Re: ARERR [306]

2009-07-15 Thread Larry Zimmermann
This is a bug. BMC informed us that the definition file can/does get corrupted when you make a change. The issue is fixed with 7.1p7. You can run a arsignal -d Hope this helps Thanks, Larry Zimmermann Remedy Team 4400 Dacoma, BH2, 1433F, Houston, Tx (Office)713-431-0172 (Cell)713-823-4985

Re: Floating License/Write Access Problem after Upgrade to 7.1

2009-05-06 Thread Larry Zimmermann
We have had the same issue since we install 7.1 patch 4. I have BMC working the issue as a bug, however, they can not reproduced the error. I was told that we were the only BMC customer reporting this issue. Thanks, Larry Zimmermann Remedy Team 4400 Dacoma, BH2, 1433F, Houston, Tx (Office)713

Re: JOB: Column Technologies is seeking a CSS Consultant with experience on version 6.3

2008-11-10 Thread Larry Zimmermann
Where is the 'REMOTE' location? Thanks, Larry Zimmermann Remedy Team 4400 Dacoma, BH2, 1433F, Houston, Tx (Office)713-431-0172 (Cell)713-823-4985 Melissa Wish

[no subject]

2008-06-09 Thread Larry Zimmermann
I am sending the following because my intern can not send anything to the arlist. Thanks, Larry Zimmermann Remedy Team 4400 Dacoma, BH2, 1433F, Houston, Tx (Office)713-431-0172 (Cell)713-823-4985 Listeners, I am new to Remedy and I see an error that I believe i know the cause for, I just

Re: JOB posting ; An urgent need for Remedy Developer/Engineer for deployment to IRAQ

2007-07-18 Thread Larry Zimmermann
The arlist is for technical help and information. Can you guys stop filling up my email with you personnel comments and use 'MySpace' or some other form. If you don't want the job delete the email and move on! Thanks, Larry Zimmermann

Re: User Connected From Another Machine

2007-05-01 Thread Larry Zimmermann
, but has not gone away completely. Thanks, Larry Zimmermann Remedy Team 4400 Dacoma, BH2, 1433F, Houston, Tx (Office)713-431-0172 (Cell) 713-899-6146 [EMAIL PROTECTED

Larry Klosterboer/St Louis/IBM is out of the office.

2007-03-12 Thread Larry Klosterboer
I will be out of the office starting 03/09/2007 and will not return until 03/19/2007. In my absence, please refer issues with GM to Ann-Marie Krul or Pat Donica. All other issues can be referred to my manager, Peggy Fermier.