Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Misi Mladoniczky
sley Reyes > Sent: 03 July 2014 12:29 > To: arslist@ARSLIST.ORG > Subject: Re: Import CSV on DB level in Remedy ARS 7.5 > > > > ** > > Hi Peter, > > > > Thanks. I will check on that. Can I just use a straight data import from > oracle to insert on

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Wesley Reyes
message From: Peter Romain Date:03/07/2014 19:58 (GMT+08:00) To: arslist@ARSLIST.ORG Subject: Re: Import CSV on DB level in Remedy ARS 7.5 ** Yes, but on each record you will need to set the Request ID (Field 1) to a unique number (padded up to 15 characters if you need to sort on

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Wesley Reyes
ARS 7.5 ** Thanks Misi, Meta-Update will handle 500k files no problem.  It has a “light footprint” not requiring any changes to the Remedy server’s forms or workflow and can completely eliminate the need for staging forms and workflow for imports. A simple file import can usually be scripted in under

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Peter Romain
2014 12:29 To: arslist@ARSLIST.ORG Subject: Re: Import CSV on DB level in Remedy ARS 7.5 ** Hi Peter, Thanks. I will check on that. Can I just use a straight data import from oracle to insert on the T Table once the status History is disabled? Sent from Samsung Mobile

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Wesley Reyes
@ARSLIST.ORG Subject: Re: Import CSV on DB level in Remedy ARS 7.5 ** Hi Wesley,   Yes, in ARS 8.1 it’s in the Basic area of the Definitions tab of the form – Disable Status History   In earlier versions I think you’ll find it in the form properties   Cheers   Peter   From: Action Request System discussion

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Ben Chernys
w.softwaretoolhouse.com/ -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Misi Mladoniczky Sent: July-03-14 10:45 To: arslist@ARSLIST.ORG Subject: Re: Import CSV on DB level in Remedy ARS 7.5 Hi, I would re

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Peter Romain
Behalf Of Wesley Reyes Sent: 03 July 2014 10:24 To: arslist@ARSLIST.ORG Subject: Re: Import CSV on DB level in Remedy ARS 7.5 ** Hi Missy, Thanks for the help. We are currently using the DataImport tool already and it is still a bit slow. Hi Peter, Thanks for the help. How can I

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Wesley Reyes
Of Wesley Reyes Sent: 03 July 2014 08:58 To: arslist@ARSLIST.ORG Subject: Import CSV on DB level in Remedy ARS 7.5   ** Hi,   Would like to know if you do have any DB import script that I can import a 500K rows of data to the Remedy DB (T and H table) on a DB level.   Thanks for the reply guys

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Peter Romain
Reyes Sent: 03 July 2014 08:58 To: arslist@ARSLIST.ORG Subject: Import CSV on DB level in Remedy ARS 7.5 ** Hi, Would like to know if you do have any DB import script that I can import a 500K rows of data to the Remedy DB (T and H table) on a DB level. Thanks for the reply guys

Re: Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Misi Mladoniczky
Hi, I would recommend API-based tools such as the Data Import tool. Or if you need more flexibility write your own tool. Or maybe buy the scripting tool from Ben Cherneys @ http://www.softwaretoolhouse.com. Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) Ask the Remed

Import CSV on DB level in Remedy ARS 7.5

2014-07-03 Thread Wesley Reyes
Hi, Would like to know if you do have any DB import script that I can import a 500K rows of data to the Remedy DB (T and H table) on a DB level. Thanks for the reply guys!!! :) ___ UNSUBSCRIBE or access ARSlist Archives

DataImport Documents for ARS 7.5

2014-06-19 Thread Wesley Reyes
Hi Guys, Would like to ask if you have any documents for ARS 7.5 regarding the commands and parameters for DataImport tools.   Thanks and Regards, Wesley  ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Re: Unable to log into ARS 7.5 - Resolved

2014-03-05 Thread Rajiv Nakkana
Hi Everyone, Thanks for the response, we have identified the issue and resolved it. The issue was with the AR System Current License Usage form. It had 17 million records in it and was causing arserverd to hit a max memory usage. Regards, Rajiv N _

Re: Unable to log into ARS 7.5

2014-03-05 Thread Hullule, Kiran
- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajiv Nakkana Sent: Wednesday, March 05, 2014 11:05 AM To: arslist@ARSLIST.ORG Subject: Unable to log into ARS 7.5 Hi Everyone, We have performed Development Environment Refresh and from that moment we are

Re: Unable to log into ARS 7.5

2014-03-04 Thread Joe D'Souza
- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rajiv Nakkana Sent: Wednesday, March 05, 2014 12:35 AM To: arslist@ARSLIST.ORG Subject: Unable to log into ARS 7.5 Hi Everyone, We have performed Development Environment Refresh and from that moment we are

Unable to log into ARS 7.5

2014-03-04 Thread Rajiv Nakkana
Hi Everyone, We have performed Development Environment Refresh and from that moment we are unable to log into User Tool, Developer Studio or Midtier. ARS version is 7.5.007 ITSM: 7.6.03 Please find the attached ar.cfg and arerror log. Please let me know how to Proceed further, as we are going

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread Jason Miller
gt; >> Bar development mode is where I do my best work though. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing >> *Sent:* Tuesday, December 03, 2013 8:00 AM &

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread Jason Miller
, December 03, 2013 8:00 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Developer Studio 8.1 and ARS 7.5 > > > > ** > > Are you in bar development mode? This will be required to modify code on > a non overlay aware server > > On Dec 3, 2013 6:35 AM, "Boyd

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread Susan Palmer
> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing > *Sent:* Tuesday, December 03, 2013 8:00 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Developer Studio 8.1 and ARS 7.5 > > > > ** > > Are you in bar development mode? This will be required to modify code on > a non

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread Tommy Morris
Bar development mode is where I do my best work though. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Tuesday, December 03, 2013 8:00 AM To: arslist@ARSLIST.ORG Subject: Re: Developer Studio 8.1 and ARS 7.5 ** Are you in bar

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread Boyd, Rebecca
Oh yeah...think I'll go get another cup of coffee before I do anything else. Thanks guys! On Tue, Dec 3, 2013 at 9:00 AM, LJ LongWing wrote: > ** > > Are you in bar development mode? This will be required to modify code on > a non overlay aware server > On Dec 3, 2013 6:35 AM, "Boyd, Rebecca"

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread LJ LongWing
Are you in bar development mode? This will be required to modify code on a non overlay aware server On Dec 3, 2013 6:35 AM, "Boyd, Rebecca" wrote: > ** > Oops - my subject line wasn't right...sigh... > > > On Tue, Dec 3, 2013 at 8:21 AM, Boyd, Rebecca wrote: > >> Good morning, >> >> >> I am try

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread Warren R. Baltimore II
Rebecca, you are probably in Best Practice Mode which means you need to create an Overlay of the item prior to editing it. On Tue, Dec 3, 2013 at 8:35 AM, Boyd, Rebecca wrote: > ** > Oops - my subject line wasn't right...sigh... > > > On Tue, Dec 3, 2013 at 8:21 AM, Boyd, Rebecca wrote: > >

Re: Developer Studio 8.1 and ARS 7.5

2013-12-03 Thread Boyd, Rebecca
Oops - my subject line wasn't right...sigh... On Tue, Dec 3, 2013 at 8:21 AM, Boyd, Rebecca wrote: > Good morning, > > > I am trying to use Developer Studio 8.1 against my 7.5 AR System on a > Windows box with an Oracle 11g database. I can login and open items but > when I make changes “Save” i

Developer Studio 7.5 and ARS 7.5

2013-12-03 Thread Boyd, Rebecca
Good morning, I am trying to use Developer Studio 8.1 against my 7.5 AR System on a Windows box with an Oracle 11g database. I can login and open items but when I make changes “Save” is never enabled. What's up with this? Rebecca -- Rebecca Boyd Application Administrator Wake Forest Universit

Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues)

2012-02-23 Thread Easter, David
, liaison or public relations representative for BMC Software, Inc. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Larry Barnes Sent: Wednesday, February 22, 2012 10:23 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 patch 008

Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues)

2012-02-22 Thread Axton
> > Larry B. > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David > Sent: Wednesday, February 22, 2012 9:10 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.5 patch 008 download (w

Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues)

2012-02-22 Thread Larry Barnes
st(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David Sent: Wednesday, February 22, 2012 9:10 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues) It's available on the EPD site, under the "Product Patches" tab. -David J.

Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues)

2012-02-22 Thread David Durling
T.ORG] On Behalf Of Easter, David > Sent: Wednesday, February 22, 2012 12:10 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues) > > It's available on the EPD site, under the "Product Patches" tab. > > -David J.

Re: ARS 7.5 patch 008 download (was RE: Approval Engine Issues)

2012-02-22 Thread Easter, David
id Durling Sent: Wednesday, February 22, 2012 8:54 AM To: arslist@ARSLIST.ORG Subject: ARS 7.5 patch 008 download (was RE: Approval Engine Issues) If someone at BMC could take a look at this, please - ARS 7.5 patch 008 download's been unavailable for over a month now, as far as I can te

ARS 7.5 patch 008 download (was RE: Approval Engine Issues)

2012-02-22 Thread David Durling
If someone at BMC could take a look at this, please - ARS 7.5 patch 008 download's been unavailable for over a month now, as far as I can tell - it gives a "550 /smbu_patches//ars/7.5/patch008: No such file or directory" error. (I mentioned this to a BMC support tech in January,

Re: midtier 7.6.04 with ARS 7.5

2011-09-02 Thread Andrew C Goodall
ion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Thursday, September 01, 2011 7:49 PM To: arslist@ARSLIST.ORG Subject: Re: midtier 7.6.04 with ARS 7.5 ** Altough you can upgrade Mid-Tier to 7.6.04 it is recommended that ARS and MT be the same version. -

Re: midtier 7.6.04 with ARS 7.5

2011-09-01 Thread Roger Justice
Altough you can upgrade Mid-Tier to 7.6.04 it is recommended that ARS and MT be the same version. -Original Message- From: Andrew C Goodall To: arslist Sent: Thu, Sep 1, 2011 8:24 pm Subject: midtier 7.6.04 with ARS 7.5 ** Has anybody upgraded to midtier 7.6.04 but kept ARS

midtier 7.6.04 with ARS 7.5

2011-09-01 Thread Andrew C Goodall
Has anybody upgraded to midtier 7.6.04 but kept ARS @ 7.1 or 7.5? Wondering if you did how much (if any) performance improvements in rendering were gained? Regards, Andrew Goodall Software Engineer 2 | Development Services | jcpenney . www.jcp.com The infor

Re: arsperl 1.92 and ars 7.5 64bit

2011-07-10 Thread Harish Kotha
uest-system.1093659.n2.nabble.com/arsperl-1-92-and-ars-7-5-64bit-tp6063958p6568057.html > To unsubscribe from arsperl 1.92 and ars 7.5 64bit, click > here<http://ars-action-request-system.1093659.n2.nabble.com/template/NamlServlet.jtp?macro=unsubscribe_by_code&node=6063958&code=Y2lwa

Re: Weird issue with ARS 7.5

2011-06-21 Thread I.D.Trimnell
ggestions, I would greatly appreciate it. I am on ARS 7.5 p4, Windows Server 2003, SQL Server 2005. Thanks, Shawn Pierson Remedy Developer | Southern Union Private and confidential as detailed here<http://www.sug.com/disclaimers/default.htm#Mail>. If you cannot access hyperlink, pleas

Re: Weird issue with ARS 7.5

2011-06-21 Thread Joe Martin D'Souza
there.. Joe From: Pierson, Shawn Sent: Monday, June 20, 2011 5:14 PM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Weird issue with ARS 7.5 ** Good afternoon, Our disaster recovery location recently changed, and as a result our backup servers were all moved

Weird issue with ARS 7.5

2011-06-21 Thread Pierson, Shawn
ct, nothing has changed as far as I can tell software-wise. I looked for hard drive problems, and I compared the database to my production database and the settings are identical. If anyone has any suggestions, I would greatly appreciate it. I am on ARS 7.5 p4, Windows Server 2003, SQL Serve

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-26 Thread LJ LongWing
ly help you pinpoint. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jason Miller Sent: Thursday, May 26, 2011 1:27 PM To: arslist@ARSLIST.ORG Subject: Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 ** Turns out that we have two differe

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-26 Thread Jason Miller
; arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller > *Sent:* Thursday, May 26, 2011 3:27 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 > > > > ** Turns out that we have two different BMC Remedy Action Request System > Releas

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-26 Thread strauss
List) [mailto:arslist@ARSLIST.ORG] On Behalf Of Rodriguez, Rafael J x23718 Sent: Thursday, May 26, 2011 2:59 PM To: arslist@ARSLIST.ORG Subject: Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 ** Jason we had the same issue. If you enable SQL log during the install you will see that the culprit is

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-26 Thread Rodriguez, Rafael J x23718
, May 26, 2011 3:27 PM To: arslist@ARSLIST.ORG Subject: Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 ** Turns out that we have two different BMC Remedy Action Request System Release Notes for 7.6.04. Both are dated 1/28/2011 and have the same title but the one with this tidbit about the

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-26 Thread Jason Miller
> *Sent:* Thursday, May 26, 2011 2:27 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 > > > > ** Turns out that we have two different BMC Remedy Action Request System > Release Notes for 7.6.04. Both are dated 1/28/2011 and

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-26 Thread strauss
on Miller Sent: Thursday, May 26, 2011 2:27 PM To: arslist@ARSLIST.ORG Subject: Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 ** Turns out that we have two different BMC Remedy Action Request System Release Notes for 7.6.04. Both are dated 1/28/2011 and have the same title but the one with thi

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-26 Thread Jason Miller
.D. >> Call Tracking Administration Manager >> University of North Texas Computing & IT Center >> http://itsm.unt.edu/ >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Jason Miller >> *Sent:

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-25 Thread Jason Miller
Of *Jason Miller > *Sent:* Wednesday, May 25, 2011 5:35 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Errors when upgrading from ARS 7.5 to 7.6.04 SP1 > > > > ** Has anybody seen these errors in the arerror.log when installing or > upgrading to ARS 7.6.04? > > > Wed Ma

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-25 Thread Jason Miller
I am not sure if these errors are related but I found the arsystem.tag file in "C:\Program Files* (x86)*\Common Files\AR System\Licenses\?" instead of "C:\Program Files\Common Files\AR System\Licenses\". This is a upgrade form 32-bit to 64-bit AR and the installer keeps the Program Files (x86) pat

Re: Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-25 Thread strauss
011 5:35 PM To: arslist@ARSLIST.ORG Subject: Errors when upgrading from ARS 7.5 to 7.6.04 SP1 ** Has anybody seen these errors in the arerror.log when installing or upgrading to ARS 7.6.04? Wed May 25 15:01:05 2011 390600 : Could not find or read the tags file. (ARNOTE 452) Wed May 25 15:01

Errors when upgrading from ARS 7.5 to 7.6.04 SP1

2011-05-25 Thread Jason Miller
Has anybody seen these errors in the arerror.log when installing or upgrading to ARS 7.6.04? Wed May 25 15:01:05 2011 390600 : Could not find or read the tags file. (ARNOTE 452) Wed May 25 15:01:05 2011 C:\Program Files\Common Files\AR System\Licenses\\arsystem.tag Wed May 25 15:02:03 2011 3

Re: log analyzer/ARS 7.5

2011-05-13 Thread Frex Popo
thanks tristan --- En date de : Mer 11.5.11, tristan.rop...@t-online.de a écrit : De: tristan.rop...@t-online.de Objet: Re: log analyzer/ARS 7.5 À: arslist@ARSLIST.ORG Date: Mercredi 11 mai 2011, 13h52 ** Hi i have used the current log analyzer for ars 7.5 and 7.6.04. Both instances

Re: log analyzer/ARS 7.5

2011-05-11 Thread tristan.rop...@t-online.de
** Hii have used the current log analyzer for ars 7.5 and 7.6.04. Both instances have worked together with the analyzer.Tristan-Original Message-Date: Wed, 11 May 2011 13:41:10 +0200Subject: log analyzer/ARS 7.5From:         Frex Popo To:           arslist@ARSLIST.ORG** Dear all,Is there

log analyzer/ARS 7.5

2011-05-11 Thread Frex Popo
Dear all,   Is there an updated version of the log analyzer for ars 7.5? Has anyone used the old vesion against 7.5 logs? Does it work?   Regards   frex ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org

Importing the aradmin schema from Prod to QA at DB level fails- ARS 7.5 Patch 3

2011-04-13 Thread Jaffaree, Shamhoon
Hi, We are trying to verify the steps needed to import aradmin schema from prod server to QA server at the database level it fails. The DBA did the following steps create user aradmin identified by ar#admin# default tablespace arsystem temporary tablespace artmpspc alter user aradmin quota unlim

Re: ARS 7.5 License Key

2011-04-07 Thread Gopal-SRG
: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG > Sent: Tuesday, April 05, 2011 11:02 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.5 License Key > > Hi Uday/LJ, > I have commented all the component except arserverd in the a

Re: ARS 7.5 License Key

2011-04-06 Thread LJ LongWing
Gopal, Didn't get any files. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG Sent: Tuesday, April 05, 2011 11:02 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 License Key Hi Uday/LJ, I have commented al

Re: ARS 7.5 License Key

2011-04-05 Thread Gopal-SRG
at what might be corrupted. > > Best Regards, > > Uday Joshi > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > Sent: Saturday, April 02, 2011 10:03 PM > To: arslist@ARSLIST.

Re: ARS 7.5 License Key

2011-04-05 Thread Joe Martin D'Souza
nal Message- From: Gopal-SRG Sent: Tuesday, April 05, 2011 2:09 AM Newsgroups: public.remedy.arsystem.general To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 License Key Hi Uday/LJ, When i checked for the armonitor.conf file in our system, it is present in the below location ./remedy/ar/ITSM/telstr

Re: ARS 7.5 License Key

2011-04-04 Thread Gopal-SRG
sion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing > Sent: Saturday, April 02, 2011 10:03 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.5 License Key > > Ok...my first recommendation based on those logs would be to go into > armonitor.conf and co

Re: ARS 7.5 License Key

2011-04-03 Thread Uday Joshi
Subject: Re: ARS 7.5 License Key Ok...my first recommendation based on those logs would be to go into armonitor.conf and comment out everything except maybe the arserverd and the arplugindmaybe the java pluginbut comment out everything else. -Original Message- From: Action Request

Re: ARS 7.5 License Key

2011-04-02 Thread LJ LongWing
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG Sent: Saturday, April 02, 2011 1:44 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 License Key Hi Pritch, This is not an upgraded system.Its an evaluation version.This server restart has happened on the day in which this eval got expired. Server

Re: ARS 7.5 License Key

2011-04-02 Thread Gopal-SRG
haring, and any number of other things can > prevent >> Remedy startup. >> >> Mike White >> EMail michael.wh...@verizon.com >> Office 813.978.2192 >> >> -Original Message- >> From: Action Request System discussion list(ARSList) >>

Re: ARS 7.5 License Key

2011-04-01 Thread pritch
Office 813.978.2192 > > -Original Message- > From: Action Request System discussion list(ARSList) > [mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG > Sent: Friday, April 01, 2011 11:29 AM > To: arslist@ARSLIST.ORG > Subject: ARS 7.5 License Key > > Hi List,

Re: ARS 7.5 License Key

2011-04-01 Thread White, Michael W (Mike)
michael.wh...@verizon.com Office 813.978.2192 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG Sent: Friday, April 01, 2011 11:29 AM To: arslist@ARSLIST.ORG Subject: ARS 7.5 License Key Hi List, Can you please tell

Re: ARS 7.5 License Key

2011-04-01 Thread LJ LongWing
SList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG Sent: Friday, April 01, 2011 9:29 AM To: arslist@ARSLIST.ORG Subject: ARS 7.5 License Key Hi List, Can you please tell me how to add an licence through the command prompt? We are not able the user tool because ther is some issue with the server and

Re: ARS 7.5 License Key

2011-04-01 Thread Axton
sue with the server > and > it is getting restarted again and again. > > Please help me... > > > Regards, > Gopal > -- > View this message in context: > http://old.nabble.com/ARS-7.5-License-Key-tp31296456p31296456.html > Sent from the ARS (Action Requ

Re: ARS 7.5 License Key

2011-04-01 Thread Andrew C Goodall
) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gopal-SRG Sent: Friday, April 01, 2011 10:29 AM To: arslist@ARSLIST.ORG Subject: ARS 7.5 License Key Hi List, Can you please tell me how to add an licence through the command prompt? We are not able the user tool because ther is some issue with the server

ARS 7.5 License Key

2011-04-01 Thread Gopal-SRG
Hi List, Can you please tell me how to add an licence through the command prompt? We are not able the user tool because ther is some issue with the server and it is getting restarted again and again. Please help me... Regards, Gopal -- View this message in context: http://old.nabble.com/ARS

Re: ARS 7.5 P006 installation

2011-03-25 Thread Mark Milke
Skip Patch 6, go stright to Patch 7. We're using Patch 7 from the very beginning and have no problems. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org attend wwrug11 www.wwrug.com ARSList: "Where the Answers

Re: documentation query for SSO int under ARS 7.5

2011-03-25 Thread Remedy Maniac
ether its content is applicable to ARS 7.5 and later or whether there is any new documentation available related to the topic? Greetings Serouche __ This email has been scanned by the MessageLabs Email Security System. For mor

documentation query for SSO int under ARS 7.5

2011-03-25 Thread Remedy Maniac
hi all, I've got a pdf "Integrating BCM Remedy ARS with SSO ..." It's dated July 2006 Can anyone confirm whether its content is applicable to ARS 7.5 and later or whether there is any new documentation available related to the topic?

Re: ARS 7.5 P006 installation

2011-03-24 Thread Jason Miller
admin account or ARAdmin. Once the initial install finishes I delete the account and upgrades/patches work fine from there as ARAdmin. Jason On Thu, Mar 24, 2011 at 7:38 AM, Martinez, Marcelo A wrote: > Trying to do a fresh installation of ARS 7.5 on windows 2003 and SQL 2005. > when I ru

ARS 7.5 P006 installation

2011-03-24 Thread Martinez, Marcelo A
Trying to do a fresh installation of ARS 7.5 on windows 2003 and SQL 2005. when I run thru the installer I select Windows authentication - using a service account which has SA access to the database server (on remote server) and also an admin on the ARS server. I am noticing that at some point

Re: ARS 7.5 Flashboard Issue

2011-03-09 Thread Kevin Begosh
The FB variables themselves have values hardcoded in the run if and then when I open thr form that the FB's are on I also set default values. That all works fine. Then you start seleting items from the drop down menus and it changes (refreshes) the FB for 3 to 4 times and then just stops refreshi

Re: ARS 7.5 or 7.6 API for Solaris

2011-03-08 Thread Misi Mladoniczky
rams > > On Tue, Mar 8, 2011 at 7:05 AM, "Mario Röhr" wrote: > >> Hi Lister, >> >> does anyone of you know, if there is an ARS 7.5 / 7.6 API available for >> Solaris and if yes, are they 64 Bit compatible? >> >> I would be interes

Re: ARS 7.5 or 7.6 API for Solaris

2011-03-08 Thread Axton
, "Mario Röhr" wrote: > Hi Lister, > > does anyone of you know, if there is an ARS 7.5 / 7.6 API available for > Solaris and if yes, are they 64 Bit compatible? > > I would be interested in the following libraries: > > - libicudatabmc.so.32.0 > - libicui1

ARS 7.5 or 7.6 API for Solaris

2011-03-08 Thread Mario Röhr
Hi Lister, does anyone of you know, if there is an ARS 7.5 / 7.6 API available for Solaris and if yes, are they 64 Bit compatible? I would be interested in the following libraries: - libicudatabmc.so.32.0 - libicui18nbmc.so.32.0 - libicuucbmc.so.32.0 - libicuiobmc.so.32.0 Thanks in advance

Re: ARS 7.5 Flashboard Issue

2011-03-07 Thread Elry
Hey Kevin ... We have a similar setup. I did notice that we had problems displaying and refreshing the flashboards when we made them dynamic. I found I could make the problem go away by giving the flashboard default parameters that load when the form the loads. That way a default flashboard is

ARS 7.5 Flashboard Issue

2011-03-04 Thread Kevin Begosh
List, I have a flashboard console form, display only, where I have 5 flashboard data visualization items. On that same console I have some fields lets say a, b and c. A is a list of all the dashboards and when you select it, it hides and unhides all of them based on which one you select. Fields

arsperl 1.92 and ars 7.5 64bit

2011-02-25 Thread Harish Kotha
Hi there, I'm trying to get arsperl 1.92 work with ARS 7.5 64-bit(lx64) libraries, but when I run make test, I am getting the following error: PERL_DL_NONLAZY=1 /usr/bin/perl "-MExtUtils::Command::MM" "-e" "test_harness(0, 'blib/lib', 'blib/arch

Re: Issue facing with dataimport utility - ARS 7.5

2011-02-24 Thread Vidhi Sharma
something else I need to check. Regards, Vidhi From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kendhammer, Mike Sent: Wednesday, February 23, 2011 8:13 PM To: arslist@ARSLIST.ORG Subject: Re: Issue facing with dataimport utility - ARS 7.5 ** Vidhi

Re: Issue facing with dataimport utility - ARS 7.5

2011-02-23 Thread Kendhammer, Mike
list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vidhi Sharma Sent: Tuesday, February 22, 2011 11:23 PM To: arslist@ARSLIST.ORG Subject: Re: Issue facing with dataimport utility - ARS 7.5 ** Hi Mike, Thanks for your response. We tried the same command but still getting the error: ERROR

Re: Issue facing with dataimport utility - ARS 7.5

2011-02-22 Thread Vidhi Sharma
Of Kendhammer, Mike Sent: Wednesday, February 23, 2011 9:56 AM To: arslist@ARSLIST.ORG Subject: Re: Issue facing with dataimport utility - ARS 7.5 ** Hi Vidhi, Here is the command that we use on HP-UX, Oracle 11g system... /opt/java1.5/jre/bin/java -cp /u02/apps/remedy/ar/api/lib/arapi75.jar:/u02

Re: Issue facing with dataimport utility - ARS 7.5

2011-02-22 Thread Kendhammer, Mike
: Tuesday, February 22, 2011 5:43 AM To: arslist@ARSLIST.ORG Subject: Issue facing with dataimport utility - ARS 7.5 ** Hi, We are on AR server 7.5.00 Patch 004 OS - Solaris DB - Oracle 11g We need to schedule a job using dataimport utility. We are trying to execute the command through shell

Issue facing with dataimport utility - ARS 7.5

2011-02-22 Thread Vidhi Sharma
Hi, We are on AR server 7.5.00 Patch 004 OS - Solaris DB - Oracle 11g We need to schedule a job using dataimport utility. We are trying to execute the command through shell: /usr/jdk/instances/jdk1.5.0/jre/bin/java -cp /usr/bmc/ARSystem/api/lib/arapi75.jar:/usr/bmc/ARSystem/api/lib/log4j-

Re: ARS 7.5 Consuming a Web Service that requires AD Authentication

2011-01-31 Thread Jason Miller
rver. They are using Windows integrated >> authentication to secure access the web service. We have tried using >> domain\username with no luck. >> >> Can Remedy use more than just basic authentication to consume a web >> service? I am sure somebody has come up against

Re: ARS 7.5 Consuming a Web Service that requires AD Authentication

2011-01-28 Thread Sergio Feito
ust basic authentication to consume a web > service? I am sure somebody has come up against this before. > > Thanks, > Jason > > ARS 7.5 p1 > Windows 2008 x64 > _attend WWRUG10 www.wwrug.com ARSlist: "Where the Answers Are"_

Re: connections issues with email engine on ARS 7.5

2010-12-07 Thread Eli Schilling
ons issues with email engine on ARS 7.5 dear listers, the email engine seems to have some issues. Whenever I start the email engine, I can see in the Email error logs: "Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation ON

connections issues with email engine on ARS 7.5

2010-12-07 Thread Remedy Maniac
dear listers, the email engine seems to have some issues. Whenever I start the email engine, I can see in the Email error logs: "Timeout during database query -- consider using more specific search criteria to narrow the results, and retry the operation ONC/RPC call timed out" Has anyone alr

Re: ARS 7.5 patch 5 upgrade

2010-11-18 Thread Rick Cook
ovember 18, 2010 8:49 AM > To: arslist@ARSLIST.ORG > Subject: ARS 7.5 patch 5 upgrade > > > > ** > > For those of you who were unfortunate enough to have installed AR System 7.5 > patch 5 prior to it being pulled, did anyone who upgraded from there to > patch 6 or 7 continue t

Re: ARS 7.5 patch 5 upgrade

2010-11-18 Thread LJ LongWing
SList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Thursday, November 18, 2010 8:49 AM To: arslist@ARSLIST.ORG Subject: ARS 7.5 patch 5 upgrade ** For those of you who were unfortunate enough to have installed AR System 7.5 patch 5 prior to it being pulled, did anyone who upgraded from the

ARS 7.5 patch 5 upgrade

2010-11-18 Thread Rick Cook
For those of you who were unfortunate enough to have installed AR System 7.5 patch 5 prior to it being pulled, did anyone who upgraded from there to patch 6 or 7 continue to have problems sourced in patch 5? We're trying to avoid a re-installation if we can help it with a minimum of risk, and to w

Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux?

2010-10-22 Thread Ramey, Anne
- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of William Rentfrow Sent: Wednesday, October 20, 2010 5:18 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux? That's the kicker - there

Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux?

2010-10-21 Thread Singh, Vijai
William Rentfrow Sent: Thursday, October 21, 2010 2:48 AM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux? That's the kicker - there's no difference. I am talking a COMPLETELY fresh install - nothing changed whatsoever in the app, conf fi

Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux?

2010-10-20 Thread William Rentfrow
c.com Blog: www.williamrentfrow.com O 715-592-5185 C 715-410-8056 -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Grooms, Frederick W Sent: Wednesday, October 20, 2010 3:54 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.5 - anyone got a patch highe

Re: ARS 7.5 - anyone got a patch higher than 004 to work on Linux?

2010-10-20 Thread Grooms, Frederick W
on Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of William Rentfrow Sent: Wednesday, October 20, 2010 12:47 PM To: arslist@ARSLIST.ORG Subject: ARS 7.5 - anyone got a patch higher than 004 to work on Linux? ** I have had this same problem on the following patches:

ARS 7.5 - anyone got a patch higher than 004 to work on Linux?

2010-10-20 Thread William Rentfrow
I have had this same problem on the following patches: 7.5 patch 005 (withdrawn by BMC) 7.5 patch 006 7.5 patch 007 I am installing on Suse Linux (non-root). The base install works fine but after starting the server the arplugin server dies. Commenting out the approval server fixes the problem

Sample code for ARS 7.5 JAVA API

2010-10-07 Thread kush
Hi Friends, I am trying to integrate a portal with the ARS 7.5, using JAVA API, I will be highly grateful if anyone can share a sample code which can illustrate the example of Creating, Modifying and Querying (By Key and By Qualification) records in Remedy using Remedy 7.5 JAVA API. Thank You

RESOLVED: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-30 Thread White, Michael W (Mike)
arslist@ARSLIST.ORG Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3) ** Mike, We are on 7.5.0 patch 6. This is the command line that I am trying to use on our HP-UX server. /opt/java1.5/jre/bin/java -cp /u02/apps/remedy/ar/api/lib/arapi75.jar:/u02/apps/remedy/ar/api/lib/log4j-1.2.14.jar:/u02/apps/r

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread Kendhammer, Mike
From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Gadgil, Abhijeet Sent: Wednesday, September 29, 2010 2:28 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3) Mike, Can you attach

Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3)

2010-09-29 Thread Gadgil, Abhijeet
Kendhammer, Mike Sent: Wednesday, September 29, 2010 11:47 PM To: arslist@ARSLIST.ORG Subject: Re: arimportcmd / dataimport (ARS 7.5 and 7.6.3) Mike, We are on 7.5.0 patch 6. This is the command line that I am trying to use on our HP-UX server. /opt/java1.5/jre/bin/java -cp /u02/apps/remedy/ar/api

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