RE: Web Services installation 1805

2019-05-13 Thread Ben Chernys
Hi Rafael, Thanks for your response. This is the inconsistent doc I was referring to. When you run the installer from a separate machine it never gets to the selection screen for Web Services as it says “cannot be installed” for a remote server. I am going to try to install it on the

Re: Web Services installation 1805

2019-05-13 Thread Rafael Rodriguez
Hello Ben, Is this a Server Group environment? See documentation link https://docs.bmc.com/docs/brid/1805/installing-bmc-atrium-core-web-services-components-813429826.html - You cannot install BMC Atrium Web services directly in a server group. BMC recommends to install BMC Atrium Web Services

Web Services installation 1805

2019-05-13 Thread Ben Chernys
Hi Folks, Windows; MS SQL Server; ITSM 1805. Just a quick Q. When 1805 was installed, CMDB Core was installed but CMDB Web Services was not. It turns out BMC said it wasn't needed but apparently, it is. The doc says NOT to install Web Services on the same box as the Remedy server, but

Re: Web Services and Attachments

2017-02-08 Thread georgiana.aspru
.n2.nabble.com/file/n7604949/Screen_Shot_-_select.png> <http://ars-action-request-system.1093659.n2.nabble.com/file/n7604949/Screen_Shot_-_result.png> Many thanks, Georgiana -- View this message in context: http://ars-action-request-system.1093659.n2.nabble.com/Web-Services-and

Re: Publish Web Services from BMC Remedy based on AR Server Event

2016-10-26 Thread Sivarama Velicheti
> arslist@ARSLIST.ORG] *On Behalf Of *Sivarama Velicheti > *Sent:* Monday, October 24, 2016 2:37 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Publish Web Services from BMC Remedy based on AR Server Event > > > > ** > > Hi Group, > > I have a pretty basic qu

Re: Publish Web Services from BMC Remedy based on AR Server Event

2016-10-24 Thread Grooms, Frederick W
: arslist@ARSLIST.ORG Subject: Publish Web Services from BMC Remedy based on AR Server Event ** Hi Group, I have a pretty basic questions regarding Remedy Web Services which I am trying to figure out. We are trying to establish a bi directional flow between remedy and Jira. When a ticket is

Publish Web Services from BMC Remedy based on AR Server Event

2016-10-24 Thread Sivarama Velicheti
Hi Group, I have a pretty basic questions regarding Remedy Web Services which I am trying to figure out. We are trying to establish a bi directional flow between remedy and Jira. When a ticket is created in Jira (Incident) it's also created in remedy for certain request types and

Re: Web Services - Using a HTTPS url

2016-04-10 Thread Jason Miller
To expand on Thomas's answer (correct that HTTPS is function of the web server) you can easily change the URL in the WSDL from http to https using a text editor. Just make sure your web server is accepting https communications that connects to Mid Tier. Jason On Sun, Apr 10, 2016 at 9:53 PM Thoma

Re: Web Services - Using a HTTPS url

2016-04-10 Thread Thomas Miskiewicz
Hi Tom, enabling SSL/HTTPS is an action to take on the web server and not within AR System/Mid-Tier itself. So you should consult your web server's documentation on how to enable HTTPS. Thomas Sent from my iPhone > On 11 Apr 2016, at 02:08, Tom Shurmur wrote: > > ** > Hi, > > I have cre

Web Services - Using a HTTPS url

2016-04-10 Thread Tom Shurmur
Hi, I have created a web service on our Dev box in Remedy to consume data from clients using a http url in the WSDL. Our security team informed me I will need to use a https secure url in the WSDL when I move this web service to QA and Prod. I re-created the web service in our QA environment usin

Re: Issue with the Web Services in BMC Remedy 7.6.04

2016-03-19 Thread Julia James
Have you tried looking at the code? I know it's a long shot but we had a web service that timed out. It turned out that there was a character limitation of 240 and the sender had it programmed so the user could only enter 240 to send. They must have been sending an extra character because I c

Issue with the Web Services in BMC Remedy 7.6.04

2016-03-18 Thread sriram pm
Hi All, We have a Custom Web Service for HR which is used for creating tickets from a HR Forms Tool Portal. This Portal uses a VB.Net program to consume our web service. We have four AR Mid-tier Servers which runs in different locations based on Domain Mappings. This web service time-outs

CAC Authentication to invoke Web Services

2016-03-01 Thread Kevin Shaffer
ARS 8.1.02 My client, a Government Agency, is wondering if it is possible to use CAC Authentication to invoke a web services call. My client would like to know if there is any way to use client certificate-based authentication to authenticate via the .NET library to the Remedy web service

Re: Remedy 9.x and Amazon Web Services

2016-01-29 Thread Joe Castleman
e need for >> customization and instead it’s all configuration. >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *LJ LongWing >> *Sent:* Thursday, January 28, 2016 5:00 PM >> *To:* ars

Re: Remedy 9.x and Amazon Web Services

2016-01-29 Thread Sinclair, Keith
: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Thursday, January 28, 2016 8:30 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy 9.x and Amazon Web Services ** Ah yes, but I'm not talking about a custom itsm app, I'm talking about ap

Re: Remedy 9.x and Amazon Web Services

2016-01-28 Thread LJ LongWing
Wing Sent: Thursday, January 28, 2016 5:00 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy 9.x and Amazon Web Services ** Well, that certainly says enough.they allow Custom, but no 'real' applications. Limiting Custom to 1000 objects (unless otherwise authorized) is a severe limitat

Re: Remedy 9.x and Amazon Web Services

2016-01-28 Thread Brock, Anne
7:18 AM To: arslist@ARSLIST.ORG Subject: Re: Remedy 9.x and Amazon Web Services ** There are two major down sides to ROD in my humble opinion. The 'Change control board'...this is both a positive and a negative...they must protect their infrastructure, so they need to review everything

Re: Remedy 9.x and Amazon Web Services

2016-01-28 Thread David Charters
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Thursday, January 28, 2016 5:00 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy 9.x and Amazon Web Services ** Well, that certainly says enough.they allow Custom, but no 'real' applications.

Re: Remedy 9.x and Amazon Web Services

2016-01-28 Thread LJ LongWing
half Of *LJ LongWing > *Sent:* Thursday, January 28, 2016 7:18 AM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Remedy 9.x and Amazon Web Services > > > > ** > > There are two major down sides to ROD in my humble opinion. The 'Change > control board'

Re: Remedy 9.x and Amazon Web Services

2016-01-28 Thread LJ LongWing
quest System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman >> *Sent:* Tuesday, January 26, 2016 2:09 PM >> *To:* arslist@ARSLIST.ORG >> *Subject:* Re: Remedy 9.x and Amazon Web Services >> >> >> >> ** >&g

Re: Remedy 9.x and Amazon Web Services

2016-01-28 Thread Abhijit Hendre
*Joe Castleman > *Sent:* Tuesday, January 26, 2016 2:09 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Remedy 9.x and Amazon Web Services > > > > ** > > Do you have additional instances on AWS for development and/or testing? > Also wondered about setting up a seconda

Re: Remedy 9.x and Amazon Web Services

2016-01-27 Thread Sinclair, Keith
@ARSLIST.ORG Subject: Re: Remedy 9.x and Amazon Web Services ** Do you have additional instances on AWS for development and/or testing? Also wondered about setting up a secondary server for disaster recovery, but I'm guessing part of the reason of using the cloud is not having to do that. I&#

Re: Remedy 9.x and Amazon Web Services

2016-01-26 Thread David Charters
, January 26, 2016 3:09 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy 9.x and Amazon Web Services ** Do you have additional instances on AWS for development and/or testing? Also wondered about setting up a secondary server for disaster recovery, but I'm guessing part of the reason of usin

Re: Remedy 9.x and Amazon Web Services

2016-01-26 Thread Joe Castleman
-Tier are EC2. Db is RDS. > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman > *Sent:* Tuesday, January 26, 2016 1:38 PM > > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Remedy 9.x and Amazon Web Servi

Re: Remedy 9.x and Amazon Web Services

2016-01-26 Thread Sinclair, Keith
App and Mid-Tier are EC2. Db is RDS. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Castleman Sent: Tuesday, January 26, 2016 1:38 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy 9.x and Amazon Web Services ** Thanks Keith. Are you using EC2

Re: Remedy 9.x and Amazon Web Services

2016-01-26 Thread Joe Castleman
:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Joe Castleman > *Sent:* Tuesday, January 26, 2016 12:52 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Remedy 9.x and Amazon Web Services > > > > ** > > Warren, > > >

Re: Remedy 9.x and Amazon Web Services

2016-01-26 Thread Sinclair, Keith
: Remedy 9.x and Amazon Web Services ** Warren, I just came across your message and wondered whether you, or anyone else, had any further luck with this. My group has been tasked with moving (or at least looking into moving) our current Remedy system to AWS -- specifically, to GovCloud

Re: Remedy 9.x and Amazon Web Services

2016-01-26 Thread Joe Castleman
Warren, I just came across your message and wondered whether you, or anyone else, had any further luck with this. My group has been tasked with moving (or at least looking into moving) our current Remedy system to AWS -- specifically, to GovCloud. Currently we have ARS 8.0 with Oracle DB; Win. Sv

Remedy 9.x and Amazon Web Services

2015-10-13 Thread Warren R. Baltimore II
I was curious if anyone out there has attempted an install of version 9 in the AWS EC2 environment? We are currently building a proof of concept installation using ARS 9.x, ITSM 9 and SSO. The developer who is working on the project has run into a myriad of issues. The problems he is having tend

Re: ITSM 9 Smart Reporting and Amazon Web Services

2015-09-25 Thread Warren R. Baltimore II
is a Gift; But Character is a Choice." -Matt Grotewold-* > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Warren R. Baltimore II > *Sent:* Thursday, September 24, 2015 6:30 PM > *To:* arslist@ARSLIST.ORG > *Subject:* I

Re: ITSM 9 Smart Reporting and Amazon Web Services

2015-09-24 Thread Lippincott, Levi (OMA-GIS)
ice." -Matt Grotewold- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Thursday, September 24, 2015 6:30 PM To: arslist@ARSLIST.ORG Subject: ITSM 9 Smart Reporting and Amazon Web Services ** Wondering if anyone out

ITSM 9 Smart Reporting and Amazon Web Services

2015-09-24 Thread Warren R. Baltimore II
Wondering if anyone out there has had a similar issue. We are installing the whole ARS9/itsm 9 suite on a Virtual Server from Amazon Web Services. It's ITSM 9 patch 1 on Windows 2012 operating system connecting to SQL 2010 (I thinkmay be wrong about that last bit). Anyway, my partne

Re: web services in 8.1

2015-04-06 Thread Grooms, Frederick W
soapUI? Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of teresa S Fannin Sent: Sunday, April 05, 2015 10:38 AM To: arslist@ARSLIST.ORG Subject: Re: web services in 8.1 ** Yes, I did and the web services work if no error is

Re: web services in 8.1

2015-04-05 Thread teresa S Fannin
Yes, I did and the web services work if no error is encountered For example one web service searches for people record to exist and if does it returns The PPL of the user. If the user does not exist then it returns the error http/1.1.500 Internal Server Error Content ="text/html" a

Re: web services in 8.1

2015-04-04 Thread William Rentfrow
: arslist@ARSLIST.ORG Subject: web services in 8.1 ** All, I had 4 web services that I had created in a 7.1 system and these web services would return codes like Error 302 and Error 90 and Error 1071034 for example. I moved these (export and import ) from my 7.1 system to a 8.1 system. But now I

web services in 8.1

2015-04-04 Thread teresa S Fannin
All, I had 4 web services that I had created in a 7.1 system and these web services would return codes like Error 302 and Error 90 and Error 1071034 for example. I moved these (export and import ) from my 7.1 system to a 8.1 system. But now I don't get the returns codes all I get for an

Re: "cannot access tomcat parameters. verify that tomcat is running" error, Atrium Core web services installation 8.1.02

2015-01-28 Thread Tipton, Matthew S.
of Jerry Zhou [jerry.z...@fcc.gov] Sent: Wednesday, January 28, 2015 1:51 PM To: arslist@ARSLIST.ORG Subject: "cannot access tomcat parameters. verify that tomcat is running" error, Atrium Core web services installation 8.1.02 ** Hi, Trying to install Atrium Core Web services and Web se

"cannot access tomcat parameters. verify that tomcat is running" error, Atrium Core web services installation 8.1.02

2015-01-28 Thread Jerry Zhou
Hi, Trying to install Atrium Core Web services and Web services registry 8.1.02, but always get the following error, even the Tomcat is running: cannot access tomcat parameters. verify that tomcat is running Any idea would be appreciated. Jerry From: Action Request System discussion list

Re: FW: Remedy Web Services

2014-08-14 Thread LJ LongWing
; Problem is the web service will still be available on the one available > over the external network > > > > > > *From:* Action Request System discussion list(ARSList) [ > mailto:arslist@ARSLIST.ORG ] *On Behalf Of *LJ > LongWing > *Sent:* 14 August 2014 05:

FW: Remedy Web Services

2014-08-14 Thread Dean van Deventer - Business Connexion
<mailto:arslist@ARSLIST.ORG> Subject: Re: Remedy Web Services ** Dean, Stand up a second Tomcat on the same host, configure it identical to the first, but on a separate port, without ID/PW configured for anonymous access. Make the one that has it only available internal to the network, make the oth

Re: Remedy Web Services

2014-08-14 Thread LJ LongWing
Dean, Web Services are just a servlet in the Mid-Tier code. If yo could explain what you are trying to do by separating them out, we might be able to help with that objective. On Thu, Aug 14, 2014 at 6:59 AM, Dean van Deventer - Business Connexion < dean.vandeven...@bcx.co.za>

Remedy Web Services

2014-08-14 Thread Dean van Deventer - Business Connexion
Hi I doubt if you would be able to do this or if someone has done it before I would think this would be more on the Tomcat Level If it possible to run your Remedy Web Services on a different port then your normal mid-tier port Thanks Dean

Re: Walking a table field using web services

2014-06-17 Thread Misi Mladoniczky
attachment each? >> >> >> >> Fred >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook >> *Sent:* Tuesday, June 17, 2014 4:45 PM >> *To:* arslist@ARSLIST.ORG >>

FW: Walking a table field using web services

2014-06-17 Thread Grooms, Frederick W
Sorry about that ... weird that it tried to make everything in the email an attachment Fred Original message From: Grooms, Frederick W Sent: Tuesday, June 17, 2014 5:21 PM To: 'arslist@ARSLIST.ORG' Subject: RE: Walking a table field using web services It is possibl

Re: Walking a table field using web services

2014-06-17 Thread Rick Cook
te filters doing a single attachment each? > > > > Fred > > > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *Rick Cook > *Sent:* Tuesday, June 17, 2014 4:45 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Walking a

Walking a table field using web services

2014-06-17 Thread Rick Cook
I have a bit of a puzzler that perhaps you all can help me figure out. I have two servers, an ITSM and a custom one. I need to push Attached files (when they exist) from the HPD:Worklog form on the ITSM server to a custom attachment form on the other server. The problem is that while there are t

Re: New to Web Services - What am I missing? RESOLVED

2014-01-22 Thread Carol Carnevali
Got it, and it's working! Thank you all SO much! The ARSLIST rocks! Much appreciated! Carol ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"

Re: New to Web Services - What am I missing?

2014-01-22 Thread LJ LongWing
! Yes, I was confusing publishing > and consuming. So I'm forgetting the Web Services and just creating the > filter. > > The missing link for me was understanding that I could enter a file > location or a URL for the 'WSDL File'. Now I'm stuck on the file location. &g

Re: New to Web Services - What am I missing?

2014-01-22 Thread Carol Carnevali
Thanks so much for all the explanations! Yes, I was confusing publishing and consuming. So I'm forgetting the Web Services and just creating the filter. The missing link for me was understanding that I could enter a file location or a URL for the 'WSDL File'. Now I'

Re: New to Web Services - What am I missing?

2014-01-22 Thread Grooms, Frederick W
7.6 it is the Integration Guide starting on page 61) Fred -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of LJ LongWing Sent: Wednesday, January 22, 2014 2:17 PM To: arslist@ARSLIST.ORG Subject: Re: New to Web Services

Re: New to Web Services - What am I missing?

2014-01-22 Thread Brittain, Mark
another field in the staging form. Hope this helps. Mark -Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Carol Carnevali Sent: Wednesday, January 22, 2014 3:01 PM To: arslist@ARSLIST.ORG Subject: Re: New to Web Services

Re: New to Web Services - What am I missing?

2014-01-22 Thread LJ LongWing
rk externally. > > What I need to do is simply pass an Incident ID through Web Services to an > external application. > > I'm still missing something and can't seem to find it in any documentation. > > Please advise. > > Thanks. > > > ___

Re: New to Web Services - What am I missing?

2014-01-22 Thread Carol Carnevali
27;t see how it can work externally. What I need to do is simply pass an Incident ID through Web Services to an external application. I'm still missing something and can't seem to find it in any documentation.

Re: New to Web Services - What am I missing?

2014-01-20 Thread Carol Carnevali
Thanks so much for the reply, Vivek! Sounds like the missing link is the filter. I'll give this a try. Thanks again. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been f

Re: New to Web Services - What am I missing?

2014-01-19 Thread vivek garg
Hi Carol, Web services are consumed in remedy through set fields action in a filter. Just create a filter and load the WSDL file you want to consume in Remedy. When you are creating a web service in remedy , you need to enter the appropriate values in the below mentioned URL(WSDL publishing

New to Web Services - What am I missing?

2014-01-18 Thread Carol Carnevali
Hello Remedy Geniuses, I am new to Web Services and this is probably a stupid question but... If someone hands you a WSDL file that Remedy needs to consume, where do you put it to be consumed? When creating the Web Service, I just don't see where Remedy can access the file. What

Re: Remedy 7.6.04 Web Services Password encryption

2013-11-27 Thread Cosma Mihai
r Sent: Tuesday, November 26, 2013 11:08 PM To: arslist@ARSLIST.ORG Subject: Remedy 7.6.04 Web Services Password encryption Expanding on LJ's response, you may wish to consider SSL client certificates, so users of the service can not connect unless they have a client certificate. Whilst ther

Remedy 7.6.04 Web Services Password encryption

2013-11-26 Thread John Baker
Expanding on LJ's response, you may wish to consider SSL client certificates, so users of the service can not connect unless they have a client certificate. Whilst there's probably no way to get the username from within the (very limited) AR System web service implementation, you can at least s

Web Services - WSDL issue in Remedy, UPS Integration

2013-11-26 Thread Bob Schickman
It seems Remedy does not interperet the WSDL file the same way most of the xml/soap tools do. If anyone has any experience/success merging or flattening WSDL and multiple XSD file any advice would be appreciated. I am currently working on a web service integration with UPS, they do provide ship

Re: Remedy 7.6.04 Web Services Password encryption

2013-11-24 Thread LJ LongWing
Only way to do it that I know of is with ssl On Nov 24, 2013 8:20 PM, "Benz, Michael" wrote: > ** > > Hi All, > > > > Is there any way I can give a password for Webservice auth in encrypted > format. > > Currently, I’m using plain text, and I’m not happy with that. > > > > Thanks > > > > Regards,

Remedy 7.6.04 Web Services Password encryption

2013-11-24 Thread Benz, Michael
Hi All, Is there any way I can give a password for Webservice auth in encrypted format. Currently, I'm using plain text, and I'm not happy with that. Thanks Regards, Michael Benz ___ UNSUBSCRIBE or access ARSlist Arch

Re: Web Services and Attachments

2013-11-15 Thread Warren R. Baltimore II
Of *Warren R. Baltimore II > *Sent:* Thursday, November 14, 2013 4:54 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Web Services and Attachments > > > > ** > > Hi listers! > > > > ARS 7.6.04 > > Windows Server > > Apache Tomcat > > >

Re: Web Services and Attachments

2013-11-14 Thread Grooms, Frederick W
/attachmentOrigSize Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Thursday, November 14, 2013 4:54 PM To: arslist@ARSLIST.ORG Subject: Web Services and Attachments ** Hi listers! ARS 7.6.04 Windows Server Apache Tomcat

Re: Dates and Web Services

2013-10-28 Thread Grooms, Frederick W
est System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Monday, October 28, 2013 10:10 AM To: arslist@ARSLIST.ORG Subject: Re: Dates and Web Services ** Fred, Thank you so much! I knew I was making this to difficult! Any idea where that setting mi

Re: Dates and Web Services

2013-10-28 Thread Warren R. Baltimore II
t; LPAD(SECOND($field$),2,"0") + "Z" > > Making sure $field$ is a Date/Time field that is already adjusted for GMT > > Fred > > > -Original Message- > From: Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] On Behalf Of

Re: Dates and Web Services

2013-10-28 Thread Grooms, Frederick W
-Original Message- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Warren R. Baltimore II Sent: Monday, October 28, 2013 9:33 AM To: arslist@ARSLIST.ORG Subject: Dates and Web Services ** Good Morning/Afternoon/Evening fellow list

Dates and Web Services

2013-10-28 Thread Warren R. Baltimore II
Good Morning/Afternoon/Evening fellow listers! It may be due to the heavy doses of cold medication that I have been taking over the last week, or just ignorance (or a combination of the two) but I am somewhat befuddled by dates and Web Services. I am trying to consume a WS from another ARS system

Re: Web Services Error: java.net.ConnectException: Connection refused: connect

2013-09-18 Thread Karthik
If you cant, ask your network team to fix it for you. When ie is launched from the user that is used to start ars service, you should be able to load the url. We get this problem in a lot of places. - Karthik On Sep 18, 2013 5:51 PM, "Karthik" wrote: > Are you able to load the wsdl url from the

Re: Web Services Error: java.net.ConnectException: Connection refused: connect

2013-09-18 Thread Karthik
Are you able to load the wsdl url from the ars server in an internet explorer? - Karthik On Sep 18, 2013 5:34 PM, "Robert Schickman" < robert.schick...@compass-usa.com> wrote: > We have exported the test form and the filter. > It runs successfully on another system, so we know the web service fil

Re: Web Services Error: java.net.ConnectException: Connection refused: connect

2013-09-18 Thread Robert Schickman
We have exported the test form and the filter. It runs successfully on another system, so we know the web service filter functions properly. It is a matter of configuring external access within our environment. ___ UNSUBS

Re: Web Services Error: java.net.ConnectException: Connection refused: connect

2013-09-17 Thread Joe D'Souza
Behalf Of Bob Schickman Sent: Tuesday, September 17, 2013 12:29 PM To: arslist@ARSLIST.ORG Subject: Web Services Error: java.net.ConnectException: Connection refused: connect Our problem seems to be accessing external web service provider. I have created a filter that successfully returned data

Web Services Error: java.net.ConnectException: Connection refused: connect

2013-09-17 Thread Bob Schickman
Our problem seems to be accessing external web service provider. I have created a filter that successfully returned data from an internal source. I am getting this error when trying to retrieve data from this web service: http://www.webservicex.net/airport.asmx?op=getAirportInformationByAirportCod

Re: AR System Web Services element default values...

2013-09-10 Thread Karthik
I have had the same experience of yours - Karthik On 10 September 2013 12:27, Joe D'Souza wrote: > ** > > Has anyone had a problem with the ‘default’ attribute of an element in a > WSDL not quite sticking to the element when a web service is published? I > have recently had this problem but ha

AR System Web Services element default values...

2013-09-09 Thread Joe D'Souza
Has anyone had a problem with the 'default' attribute of an element in a WSDL not quite sticking to the element when a web service is published? I have recently had this problem but have chosen to ignore it as the consumer of this services is mostly internaly - except for one partner. I have sa

Approve/reject change requests via web services

2013-08-26 Thread Hodgdon, Paul
Does anyone know the best way to approve or reject change requests via web services? On 7.6.04 Itsm. Sent from my iPhone ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and

Re: Calling Restful web services from BMC remedy 8.1

2013-08-18 Thread John Sundberg
crosoft. > I heard we call it restful web services, is this a feature in BMC remedy > 8.1 to call restful web services from remedy? > We have created a process in SCO and we want a work order to get generated > in remedy as soon as that process is called. > Please let me know if

Calling Restful web services from BMC remedy 8.1

2013-08-17 Thread Anup Garg
Hi, Is it possible somehow to integrate BMC remedy 8.1 with System Center Orchestrator(SCO) from Microsoft. I heard we call it restful web services, is this a feature in BMC remedy 8.1 to call restful web services from remedy? We have created a process in SCO and we want a work order to get

Re: Web services with null qualifications

2013-07-30 Thread L G Robinson
y gets > through and searches the database. > > We consider this a bug and one is entered to be fixed for future releases > and for the 8.1 service pack line. > > ** ** > > You are correctly configured, but for some reason, web services are not > obeying the rules.**

Re: Web services with null qualifications

2013-07-30 Thread Mueller, Doug
seeing this note and confirmed that the query gets through and searches the database. We consider this a bug and one is entered to be fixed for future releases and for the 8.1 service pack line. You are correctly configured, but for some reason, web services are not obeying the rules. On the

Re: Web services with null qualifications

2013-07-30 Thread L G Robinson
Hi Folks, Thanks for the replies. I agree with Alfred and Tauf... it would be best to wrap the WS calls inside an application or some other interface. And we have done that. Some of our PHP and Perl experts have built modules that expose the Web services indirectly. But when these modules were

Re: Web services with null qualifications

2013-07-29 Thread Differ, Alfred W CTR PHD NSWC, 210
: Web services with null qualifications ** Hi Folks, We make heavy use of Web services here at NC State and I have come across a problem. We have a number of standard get-entry and get-list operations defined against our main form. These operations have the usual: Qualification StartRecord

Re: Web services with null qualifications

2013-07-29 Thread Tauf Chowdhury
How does the "user" of the web service perform the query? Maybe you can prevent it simply at the front end I stead of when the query reaches AR? Sent from my iPhone On Jul 29, 2013, at 3:36 PM, L G Robinson wrote: ** Hi Folks, We make heavy use of Web services here at NC State and I

Re: Web services with null qualifications

2013-07-29 Thread Longwing, Lj
33 PM, L G Robinson wrote: > ** > Hi Folks, > > We make heavy use of Web services here at NC State and I have come across > a problem. We have a number of standard get-entry and get-list operations > defined against our main form. These operations have the usual: > > Qual

Web services with null qualifications

2013-07-29 Thread L G Robinson
Hi Folks, We make heavy use of Web services here at NC State and I have come across a problem. We have a number of standard get-entry and get-list operations defined against our main form. These operations have the usual: Qualification StartRecord MaxLimit input parameters. The problem... If a

Re: Web services

2013-07-23 Thread Karthik
s not imply that just because it works on any of > these tools, it has a 100% probability of working in Remedy. Please read > the capabilities and limitations of using web services on the integration > guide, where you will find information of all kinds of constructs and > bindings tha

Re: Web services

2013-07-23 Thread Joe DeSouza
That being said it does not imply that just because it works on any of these tools, it has a 100% probability of working in Remedy. Please read the capabilities and limitations of using web services on the integration guide, where you will find information of all kinds of constructs and bindings

Re: Web services

2013-07-23 Thread Grooms, Frederick W
services http://www.soapui.org Fred From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Deepali Nigade Sent: Tuesday, July 23, 2013 8:11 AM To: arslist@ARSLIST.ORG Subject: Re: Web services ** hi, To consume the web service we require filter, which

Re: Web services

2013-07-23 Thread kanhu mohapatra
Hello Deepali, The answer is pretty simple, you can either provide the url of exposed webservice or you can provide the .wsdl file which you can save when you published it using any browser. you need to save it either using .xml format or wsdl format (the choice is yours). I would recommend you to

Re: Web services

2013-07-23 Thread SUBSCRIBE arslist Anonymous
Deepali, Try using SOAPUI as suggested to consume the WDSL. Quick Hint: Go to youtube, "Using SOAP UI" ... for a demo and intro to the software. Dee ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Wh

Re: Web services

2013-07-23 Thread Deepali Nigade
hi, To consume the web service we require filter, which includes a set filed in which we have to specify WSDL file. I want to know from where do we get/create that file. I have not tried with SOUP UI, as I have no idea about it.Can you please tell me the steps to do via SOUP UI. Thanks, Deepali

Re: Web services

2013-07-23 Thread kanhu mohapatra
Hello Deepali, Have you tried consuming your published webservice via SOUP UI before going it through filter action. Regards, Kanhu Mohapatra. On Tue, Jul 23, 2013 at 6:17 PM, Kulkarni, Vikrant wrote: > Can you kindly elaborate on the issue you facing? Any errors or unexpected > behavior? > >

Re: Web services

2013-07-23 Thread Kulkarni, Vikrant
Can you kindly elaborate on the issue you facing? Any errors or unexpected behavior? This will help us understand you problem better. Sent from my Xperia™ smartphone Deepali Nigade wrote: hi all, I have created and Published Web service, but unable to consume them.I have created a filter t

Web services

2013-07-23 Thread Deepali Nigade
hi all, I have created and Published Web service, but unable to consume them.I have created a filter to consume but stuck with wsdl file. please guide on the same. ___ UNSUBSCRIBE or access ARSlist Archives at www.arslis

Re: Read timed out error on web services

2013-05-26 Thread Mayuresh Wagh
There was a known issue where Web service API times out after 40 seconds. This was fixed in 7.5. Please collect API/SQL/Filter logging & check if you see the same issue. What's the default time out set for Plug-in? The fix was provided to use Server-Plugin-Default-Timeout values which was earlier

Re: Read Timed out error on web services

2013-05-25 Thread Joe D'Souza
_ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lisa bumshteyn Sent: Saturday, May 25, 2013 4:23 PM To: arslist@ARSLIST.ORG Subject: Re: Read Timed out error on web services ** Hey Joe, There's already error handling implemented to

Re: Read Timed out error on web services

2013-05-25 Thread lisa bumshteyn
.com/docs/DOC-17166 > > ** ** > > Joe > > ** ** > -- > > *From:* Action Request System discussion list(ARSList) [mailto: > arslist@ARSLIST.ORG] *On Behalf Of *lisa bumshteyn > *Sent:* Friday, May 24, 2013 11:25 AM > *To:* ars

Re: Read Timed out error on web services

2013-05-25 Thread Joe D'Souza
amiliar with the concept. https://communities.bmc.com/docs/DOC-17166 Joe _ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of lisa bumshteyn Sent: Friday, May 24, 2013 11:25 AM To: arslist@ARSLIST.ORG Subject: Read Timed out error on web s

Re: Read Timed out error on web services

2013-05-24 Thread Sylvain YVON
Hi, You should also try and use something like Wireshark along with your 3rd party tool, and forward the result of the dump to a network expert when you get this timeout. I bet he will see some incomplete TCP streams or other low level funny things, like packets lost in the wild. On Fri, May 24,

Read Timed out error on web services

2013-05-24 Thread lisa bumshteyn
Hi All, Hoping to get some help here. The client has a web service from an external system that they consume. For the most part it works well but sporadically the response takes a while to come back, which results in the "java.net.SocketTimeoutException: Read timed out" error. When the error occur

Read timed out error on web services

2013-05-24 Thread Yelizaveta Bumshteyn
Hi All, Hoping to get some help here. The client has a web service from an external system that they consume. For the most part it works well but sporadically the response takes a while to come back, which results in the "java.net.SocketTimeoutException: Read timed out" error. When the error o

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