Re: [IxDA Discuss] iPhone prototypes in Flash?

2010-02-23 Thread John Popadiuk
Hi..Suzanne

Yes we do a lot of proto work in Flash for the iPhone and now iPad.
The great thing is that we can asset share (create the art) once and
send along to Xcode with no changes to the .png. 

Also use Keynote a ton for this...as you can save out files to play
on the devices easily.

John
nanoschoolkids.com


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Re: [IxDA Discuss] HCI Masters in the UK - City University vs. University of York

2010-02-14 Thread John Gibbard
I got both my undergrad and postgrad from York. It's an incredible
University, a beautiful city and the Dept. of Psychology and the
Dept. of Computer Science are both world class. I would recommend
them without hesitation.

In fact, I'm delighted to see they're running a pure HCI masters as
mine was in Information Processing which was a little more computer
science than I'd have liked.

Best of luck choosing, please do let me know what you decide.

J.


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Re: [IxDA Discuss] Facebook on Google Buzz: How Well Does That Friendship Model Work?

2010-02-11 Thread John Romano
As a long time Facebook and (intermittent) Twitter user, I was
completely frustrated by the lack of clear privacy settings and
explicit friendships. Their algorithm to determine my friendships was
far from accurate. And I have no idea what they will recommend.

On the other hand, it's like having Pownce back! Images, videos and
links. Explicit commenting. Yea!


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Re: [IxDA Discuss] Visualizing User Experience

2010-02-09 Thread John Labriola
Luke W put a few good links together:
http://www.lukew.com/ff/entry.asp?156

Some others I've seen floating around:
http://www.flickr.com/photos/digitalweb/4197767981/
http://www.kickerstudio.com/blog/images/ux.jpg
http://www.namahn.com/resources/poster.htm
http://www.flickr.com/photos/udanium/sets/72157594363735437/
http://experiencematters.wordpress.com/2009/03/03/legos-building-block-for-good-experiences/



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[IxDA Discuss] Interfaces Issue 81 - Design beyond boundaries - FREE to download

2010-02-02 Thread Knight, John, VF-Group
The latest issue of Interfaces is now available for FREE as pdf from the 
Interaction Website. 

Download Design beyond boundaries and visit the Interfaces archive at:

http://www.bcs-hci.org.uk/about/interfaces

 

Interfaces Issue 81 - Design beyond boundaries includes:

 

*   10 tips for mobile design for development by Ken Banks and Joel 
Selanikio
*   International development and HCI by Andy Smith, José Abdelnour-Nocera, 
Souleymane Boundaouda Camara and Cecilia Oyugi
*   Access all areas by Andy Dearden 
*   Ecomodo by Meriel Lenfestey and Tracy Currer 
*   Engaging developing markets by Anxo Cereijo-Roibás, Mark Vanderbeeken, 
Neil Clavin and Jan-Christoph Zoels 
*   Design for sustainability and empowerment by David Benyon 
*   The creative moment by Brigitte Kaltenbacher 
*   My PhD by Chris Rooney - Edited by Stephen Hassard 
*   UX Book reviews by Shailey Minocha 
*   HCI 2010 by Lachlan MacKinnon 
*   Create10 by Ingi Helgason

 --

Cfps and Upcoming Events

 

HCI 2010 ­- Play is a Serious Business

6th to 10th September 2010 in Dundee

http://hci2010.abertay.ac.uk/

 

UX Competency Framework Workshop

25th February 2010 in London

http://www.usabilitynews.com/news/article6092.asp

 

HCI Educators Workshop - Learning to Design and Learning through Design 17th to 
18th May 2010 in Eindhoven http://www.hcied.id.tue.nl/

 

CREATE! 2010 - Innovative Interactions

30th June to 2nd July 2010 in Edinburgh

http://companions.napier.ac.uk/~create2009/Site/welcome.html

--

About Interaction

 

Founded in 1984, Interaction is the longest-established and largest national 
group in Europe devoted to HCI. A specialist group of the British Computer 
Society, Interaction publishes Interfaces, the award-winning quarterly magazine 
for members and the high-ranking international academic journal Interacting 
with Computers. The group also organises a prestigious annual international 
conference (HCI 2010 is in Abertay Dundee in September) as well as regular 
workshops and events including the HCI Educators Conference held annually with 
IFIP (in Eindhoven in April 2010). Interaction also runs a number of respected 
and popular websites including the leading global usability 
portal;UsabilityNews.com.

--

Websites

 

Interfaces Magazine http://www.bcs-hci.org.uk/about/interfaces

Interacting with Computers http://ees.elsevier.com/iwc/ 

HCI 2010 http://hci2010.abertay.ac.uk/ 

Usability News http://www.usabilitynews.com/ 

HCI Educators Conference http://www.hcied.id.tue.nl/


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Re: [IxDA Discuss] History of the undo command FYI

2010-01-31 Thread John Charles Thoms
I'm amazed that someone was willing and able to track down a
reference from pre-web days.  :)   I think the reporter said the
TITLE was drab, not the ARTICLE.  However, language changes so what
seems drab today was necessarily (?) academic at the time.  If
only I could retitle it now


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Re: [IxDA Discuss] iPad.

2010-01-27 Thread John Yuda
First, a few things that I'm very excited about with this device:

* The potential for apps like the demoed N.Y. Times app. BUT -- if
every publisher has to develop their own version of this, I view it
as a failure. I'm hoping Apple steps up here with a wrapper that
independent publishers can take advantage of.

* The pricing: hardware, software (iWork seems like a bargain to me)
and the 3G rates, which may be the most revolutionary thing Apple
has done here.

* That cover looks pretty awesome too.

To address some of Luke's hardware/software gaps:

* Personally, I don't see much use for a camera here. I guess people
talk about video conferencing, but in all honesty I see very little
attraction in that.

* I assume they're using the dock connector with various adapters
(and one of the camera adapters appears to be a dock-to-USB
adapter) in part to make the device as small/light as they can.

* Multiple users: for better or worse, I think Apple sees this as a
one-per-person device, not a one-per-household device -- more like an
iPhone than an iMac.

* Lack of multitasking: I can sometimes see the appeal of this, but I
do notice that nobody ever complains about the Wii or Nintendo DS
being unable to multitask. I wonder why we come at these devices from
such different perspectives when they're all basically just
computers.

* Not running flash is, in my view, an advantage. Anything that keeps
intrusive flash ads from annoying me is a good thing.


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Re: [IxDA Discuss] iPad.

2010-01-27 Thread John Yuda
Oh, and about the pornography point: there *are* porn sites using
HTML5 video capabilities to serve porn to iPhones right now. I think
we can assume that porn suppliers will support this device as well.


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Re: [IxDA Discuss] (Retaurant!) Menu Design

2010-01-25 Thread John Gibbard
Some classic 'Choice Architecture' in here using primacy/recency
effects, framing and suchlike. I maintain that there is much to
discuss in the world of Behavioural Psychology (specifically Choice
Architecture [1]) that gets scant attention from those of us so
digitally minded.

Many thanks for promoting this URL William.

John

[1] http://www.ixda.org/discuss.php?post=47809


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Re: [IxDA Discuss] 1 Year Masters Course in Interaction Design

2010-01-24 Thread Bonnie John
As the former head of the Masters in HCI at Carnegie Mellon, I can 
attest to the intensity, but I can remind folks that you don't HAVE to 
do the program in one year! The classes are sequenced so you CAN do it 
in a year, so it fits with some industry programs that sponsor their 
employees to go away to school for a masters program for just a year. 
And the one-year pace is great for  folks who want to bite the 
tuition-and-living-cost bullet for as short a time as possible.
But plenty of people have decided that they want a slower pace and it is 
easy to take one or two less courses a semester and just take one extra 
semester to finish up your electives. Other folks have worked locally 
and taken two or more years to go through. One local person took about 
six years. CMU is very flexible.

Bonnie



j. eric townsend wrote:

Jared wrote:

 - Carnegie Mellon offers a one year program in HCI


and it's hella intense, as the kids would say.  I took classes with 
people doing the one-year HCI degree and the workload is pretty 
insane. I have to wonder what you actually have time to reflect upon, 
as you're always burning the candle at both ends trying to finish 
projects.   CMU is chock full of amazing resources, but it seems like 
the one-year HCI students never have time to go to talks, browse the 
libraries, etc.


The two-year degree at CMU gives you a bit more room to work/think. 
It's still hard as hell, but at least you have a chance to take an 
elective or two and hang out or go to talks.





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Re: [IxDA Discuss] Will you be at SXSW Interactive?

2010-01-15 Thread John Romano
Someone name a bar and a time! I'm in.


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Re: [IxDA Discuss] Will you be at SXSW Interactive?

2010-01-15 Thread John Yuda
I mostly lurk on the list, but I'll be in town for SXSW and would
definitely come to a meetup if one happens.


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[IxDA Discuss] Extra time for London UX Workshop - Deadline Jan 15th

2010-01-07 Thread Knight, John, VF-Group
We have streamlined our reviewing process to give you more time and
greater flexibility for submissions to the UX Competency Framework
Workshop at BCS in February. This means that position papers as well as
presentations will now be accepted and the new deadline is January 15th.


Submissions should be sent to t.mce...@napier.ac.uk by next Friday and
more information on the event can be found on Usability News
http://www.usabilitynews.com/news/article6092.asp




Download HCI Remix and Redux for FREE and visit the Interfaces archive
at:
http://www.bcs-hci.org.uk/about/interfaces

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Re: [IxDA Discuss] Great product blogs?

2009-12-28 Thread John Alton
Balsamiq - http://www.balsamiq.com/blog/

Excellent example of a company that provides 
%u2022 feature announcements via blog
%u2022 complete transparency (and accountability) around the product
development process (see the blog post about the premature deployment
around Xmas - http://www.balsamiq.com/blog/2009/12/17/an-apology/)
%u2022 truly respects user feedback


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[IxDA Discuss] UX Workshop - skills, professional development and competency

2009-12-11 Thread Knight, John, VF-Group
UX Competency Framework Workshop, BCS Offices, Southampton St, London
February 25th, 2010

User Experience (UX) is an encompassing term covering a range of
disciplines from IT, Ergonomics, Usability, Marketing and
Communications. It is most commonly used in the context of the usability
of IT systems. Fully addressing UX requires consideration of a product's
impact on its users at all stages in its lifecycle, including the
marketing, packaging, training, introduction, support and disposal, and
has an impact on the scope and management of product development
projects. It is therefore difficult to say what a UX professional does,
and to define the skills and training required to truly call oneself a
UX professional. This workshop will examine such issues as: 

- What does industry need from UX professionals?
- What are the skills and training required for UX professionals?
- What are the levels at which UX professionals operate?
- What existing skills frameworks in the contributing disciplines can we
call on?
- How do we work with the stakeholders, employers, professional bodies,
academics, training bodies to develop, disseminate and assess UX skills?

We call on existing practitioners and researchers in this area to submit
4-6 page position papers on one or more of the above topics. Position
papers will be presented in short talks in the morning of the event,
followed by focused discussions in the afternoon and a UX Job Fair in
the early evening.

Papers should be submitted to Tom McEwan, t.mce...@napier.ac.uk by 8th
January 2010. 

Organisers

Nigel Bevan
Jonathan Earthy 
David England
Tom McEwan 
John Knight 
Leslie Fountain
Claire Mitchell 
Tony Russell-Rose 

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[IxDA Discuss] What's your pen top?

2009-12-07 Thread John Gibbard
As we continue to investigate the role of choice architecture in interaction
design, this post struck me today



::
http://nudges.wordpress.com/2009/12/04/a-nudge-especially-for-delivery-drive
rs/ 

 

Rather like the sequencing design that returns your card at the ATM before
your cash in order to prevent you walking off without your card (which would
surely be the case if your card was returned after the cash), this sort of
real-world behavioural psychology analogies really help sell in our skills
to clients.

 

With that in mind, I would be interested to hear of any other sequence-based
nudges like these that we do in the digital world. Examples might be in the
order of fields in transactional web forms. Anything you've done recently to
/nudge/ someone to complete or consider something online that they might not
have done without your architectural intervention?

 

Let's get chatting,

 

John.

 

 


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Re: [IxDA Discuss] Looking for clever localization ideas

2009-11-24 Thread Daynes, John
These are all very good questions, and I probably should have filled in
more detail the first time around...

* The user can range from a highly trained cardiologist, to a member of
a trained hospital code team down to a floor nurse that may be on loan
from an agency and hasn't had any training on this particular instrument
at all. We have ways of dealing with the differences in training, but I
have serious doubts about icons being able to convey the meaning to an
untrained user in a very intense emergency situation.
* How many controls? Around 23, and half of them are primary controls
that should always be available. The rest could possibly become soft
controls which would help with localization.
* The device is operated under very intense conditions. Users are called
to a patient anywhere in a hospital--hallways, bathrooms, emergency
room--anywhere. Users are mostly trained in how to operate the device,
but some may have never seen this particular brand before. Because of
the highly charged nature of the emergency, lesser trained users have
been known to wait till someone else shows up to take responsibility for
the patient care. Obviously, we don't want that.
* Some of the functions are context-dependent, some are not. I'm working
on some concepts related to that.

Some things I've thought about:
* Keypad buttons with integrated OLED displays so that software can
handle the localization changes.
* Full front panel touch screen for the same reason
* A keypad with a pocket so you could slide an inexpensive translated
sheet over the actual keys
* A membrane switch keypad that comes without the top graphic layer so
you could print and emboss relatively inexpensive translated overlays. 
* If the localization solution compromises usability, learnability and
memorability we may just bite the bullet and localize as we have in the
past.

Thanks for your help!
John


-Original Message-
From: Sascha Brossmann [mailto:sascha.brossm...@googlemail.com] 
Sent: Tuesday, November 24, 2009 12:04 PM
To: Gerard
Cc: Daynes, John; disc...@ixda.org
Subject: Re: [IxDA Discuss] Looking for clever localization
ideas

On Tue, Nov 24, 2009 at 08:46, Gerard g...@xs4all.nl wrote:
 What I may have missed in your list is a
description/definition of who 
 the user of the product is.

Additionally:

1) How many controls whose function needs to be communicated are
there?
2) How and under which circumstances are they operated?
3) Can their respective function be invoked at all times or
depending on context?

What basically comes to my mind is not written text but audible
(i.e.
spoken) labels paired with visual clues (i.e. blinking LED) to
indicate the respective control. If your users are trained professionals
they might in case just need a describe button or such and could then
operate the control they would be not sure about at one point. Further,
with visual clues and voice hints, you could as well guide your users
through certain procedures. This might even work for untrained people.

Cheers,

Sascha


https://www.xing.com/profile/Sascha_Brossmann
http://www.linkedin.com/in/brsma
http://twitter.com/brsma


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[IxDA Discuss] Looking for clever localization ideas

2009-11-23 Thread Daynes, John
Hi IxDA community,
I'm working on an emergency medical product that will be sold around the
world into countries with as many as 20 different languages. It will
have a display and control panel, and a number of external labels. There
will be associated operator's manuals and service manuals that will also
need to be translated. One of our major costs, both in schedule and
dollars, is the localization. I'm just wondering if you have used or
encountered some clever solutions to the localization burden. 
Here are some things to keep in mind:
*   This is a physical product, not a Web app
*   Symbols/icons will already be used where they can be easily
understood, but many controls will need text
*   The info on the display will be the easiest to deal with--it's
keypads, labels and such that present the largest challenge
*   It may be used in an environment where it could be dropped or
bumped into hard objects
*   Figure a weight somewhere between 10 and 15 lbs

Since it's an emergency device, we try to design out use errors as best
we can. It has to be easy to use.

Any thoughts would be appreciated. Thanks,

John Daynes





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Re: [IxDA Discuss] Need for Portal Design Guidelines?

2009-11-19 Thread John Labriola
Hey Paul,

I've been working with portal for a few years now too. I think it is
same to say that there are definitely patterns. And that maybe those
are along industry as well finance/insurance vs nonprofit or pharma.
And also what the content is, you out of the box HR or HA stuff like
benefits or finding a person or team  or collaborating are all common
not matter the industry.

Joe Lamantia has done a lot of writing about this. I saw someone
posted a link to one of his articles. But check out others he has
written for Boxes and Arrows as well as the this tag group on
Delicious: http://delicious.com/tag/ia_building_blocks

I for one would be very interested in this subject if you need to
bounce further ideas.

Good luck!
John


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Re: [IxDA Discuss] Storyboards in Balsamiq?

2009-11-13 Thread Bonnie John
Thanks, but I am not looking for the feature itself -- I know about and 
have used the linking feature.
I am wondering if people actually USE it in practice and am looking for 
examples.
Balsamiq makes it really easy to make static screen sketches, but I find 
the linking clunky and very inconsistent (e.g., you can link from a 
button but not from a menu) and wondered if people actually use it.




AJKock wrote:

@Theo
I Twittered @Balsamiq a few minutes ago regarding your issue and he
responded inside 10 minutes. The feature you want is on the Next
list, but it currently has a workaround: http://bit.ly/2Fw1rn (look
under advance features - IMAGES).
If only other company's had someone like Peldi. His customer response
time is astounding.

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[IxDA Discuss] Storyboards in Balsamiq?

2009-11-12 Thread Bonnie John
Does anybody actually use the links in Balsamiq Mockups to make 
storyboards that can be walked through to show the interaction of a 
system? I looked at all the examples in the Balsamiq Mockup gallery and 
they all seem to be single screens (except for one which shows a 
Google-like interface with the first search-box screen and then a 
search-results screen).
I'm wondering if folks use Blasamiq for actual storyboards, with links, 
and branching, or if the predominant use is with independent un-linked 
screen sketches.

Thanks,
Bonnie


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Re: [IxDA Discuss] Anthropomorphic representation of service/system

2009-10-14 Thread John Gilman
It's easy to do this sort of thing badly.  Even done well its value
is generally transient.  That said, I think some good ideas can be
gleaned from Joshua Porter's slidedeck
http://bokardo.com/archives/designing-for-social-traction-slide-deck/
starting at slide 78.  Note, that Joshua is discussing the use of this
approach in the context of teaching new users how to use the system. 
As an ongoing interface the approach becomes annoying really fast,
even if you don't use an animated paperclip.  


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Re: [IxDA Discuss] Leaving Las Vegas...I mean the website site.

2009-10-02 Thread John Yuda
Personally, I tend to get really irritated when a site tries to force
behavior on me like that. If I want to keep their page open and
follow the link in a new window or tab, I'll do that. Otherwise,
stop cluttering up my desktop.

I generally try to avoid impressing my personal preference onto
users, but this is one case where I simply cannot. That said, since
it is always possible for a user to open a page in a new tab or
window but not possible to suppress this behavior if they don't want
it, I think avoiding target=_blank is the better way to go anyway.


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Re: [IxDA Discuss] Using behavioral targeting to customize content

2009-09-30 Thread john
I wrote about this in December last year
(http://ccgi.amorgos.plus.com/blog/?p=12) reflecting that as our
capabilities improve to track, trace and otherwise interrogate our
digital pathways we will increasingly be able to create post facto
hypotheses about what you are keen to see more of. A general
advancement of 10+ year old model of 'people who bought x also
bought y' model.

Care must be taken to not lose the value of serendipity in the
digital experience, particularly where compelling content such as
yours exists. Just because I read a lot about Scottish football
doesn't mean I will not be fascinated, even bowled over, at the
discovery of a classical concert being broadcast this weekend (excuse
me if I have interpretted your content incorrectly). 

In addition to my piece already mentioned, there was an article in
August in the New York Times which addressed the decline of
'serendipity in the digital age'. I'd include the link but if I
nav away from this tab in Safari on the iPhone I'll lose the post
:)

I'm not suggesting that what you propose isn't right, I would just
counsel in favour of retaining some lateral discovery by
out-of-segment promotions and retention of the majority of the global
navigation architecture.

Best wishes,

John Gibbard
Senior Information Architect, Dare


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread John Gibbard
I used to use pictures of 'real life interaction design' in my
presentations to clients and colleagues to explain what it is I do.
I've always used analogies to explain things and showing something
broken/unusable is great. But, in order to put a positive spin on
things when problems have been solved by design in the real world
I've been tracking some of the 'IA around us' (
http://thisisia.tumblr.com/ ) feel free to contribute.


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Re: [IxDA Discuss] Are you a SXSW Interactive veteran? Heading to 2010?

2009-09-24 Thread John Yuda
I'd definitely go. You'll find some interesting
panels/presentations/etc, but the big thing is meeting people and
networking.

Get your hotel reservations early if you want to be close to the
convention center.


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Re: [IxDA Discuss] Non-disclosure agreements

2009-09-02 Thread John Vaughan
* Does anybody else remember the much-publicized squabble between Apple  
Msoft back in late 80's/early 90's, I believe, over who owned The Trash 
Can as the Delete symbol?  LOL


NDA's are ultimately relevant only to what's enforceable. UxP is usually 
building a better mousetrap.  To my understanding, nobody actually owns 
the concept of a mousetrap - tho I'm sure that there are protectable patents 
on some of the different unique methods.


Net/Net:  No court is going to prevent you from making a living.

Most large corps put in expansive language - thanks to their Legal 
Department -  but aren't really interested in preventing you from using your 
UxP skills, much as their over-priced lawyers might want it.


Anyhow, most big corps aren't interested in doing that.  If their lawyer 
scum DOES try to intimidate you, you might ask them if they really want to 
be the Goliath/BigCorporateBully figure in a restraint of trade suit.


In my experience small entrepreneurs far likelier to be actively neurotic 
about their genius killer app.  But that's another story...


And - obviously - I'm not a lawyer.

John

Generally, I ask if the client can identify what they want to protect.  It's 
usually a) data, b) confidential clients or c) some obscure code that you 
aren't going to touch anyhow.


* If they make a convincing argument that the UI is really the only 
competitive edge they want to protect, then you might want to ask them if 
they'd like to make you a partner...



- Original Message - 
From: Chauncey Wilson chauncey.wil...@gmail.com

To: Stefanie Kelly stefa...@conceptfarm.ca
Cc: disc...@ixda.org
Sent: Wednesday, September 02, 2009 5:25 PM
Subject: Re: [IxDA Discuss] Non-disclosure agreements



You need to see a lawyer about this and it should be someone who is an
intellectual property attorney (my wife is one so I get good advice).

State laws do vary and while a non-compete can have a non-disclosure
statement, an NDA related to the specific project is not the same.

Companies will often negotiate terms of non-competes and NDAs if you
bring things to their attention though some are also very resistant to
changes.

See an IP attorney to be safe.

Chauncey

On Wed, Sep 2, 2009 at 3:44 AM, Stefanie Kellystefa...@conceptfarm.ca 
wrote:

I have a new client who wants me to sign an NDA. The issue is, what I
would be working on has to do with consumer experience. There is a
line in the NDA she sent me that says all information or material
that has or could have commercial value or other utility in the
business in which Disclosing Party is engaged. That to me seems way
too broad and could negate my ability to work on other projects
related to user experience. Obviously, I am in no way willing to do
that. It does seem like a pretty good project though, so I wanted to
take some time to adjust the NDA she sent me to something I actually
would be willing to sign. I was hoping maybe some of you on here have
an NDA template that is less vague and more protective of designer's
rights. In lieu of any examples, any suggestions as to wording that
would not write myself out of future opportunities, yet promise not
to reveal details of the client's specific idea, would be greatly
appreciated.

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Re: [IxDA Discuss] iPhone turnover (was We don't make consumer products, hence no need for a User Centered Design development process.)

2009-08-31 Thread John Yuda
The iPhone has a 99% customer satisfaction rate:
http://brainstormtech.blogs.fortune.cnn.com/2009/08/14/iphone-vs-pre-satisfaction-bakeoff/


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Re: [IxDA Discuss] Nintendo Wii and \Side Effects\

2009-08-26 Thread John Yuda
From your own link:

Research is finding a place for stretching in improving range of
motion, but has not been proven to prevent injuries or to decrease
muscle soreness when done before or after exercise.


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Re: [IxDA Discuss] Nintendo Wii and \Side Effects\

2009-08-25 Thread John Yuda
It sounds like not many here have a Wii, so it seems like it might be
a good time for me to come in and clear a few things up:

First, let's not confuse Wii Fit with Wii Sports. The tennis game
you speak of is part of Wii Sports, which is more game than exercise
regimen -- that said, it does remind the user to limit how long they
play so as to avoid injury (and it increases the frequency of these
reminders the longer you play).

Wii Fit is an exercise game that uses the Wii Balance Board as
well as the Wiimote. The balance board is remarkably good at judging
your posture and balance based on the pressure being put on it at
different spots from your feet (or, for some exercises, your hands).

Anyway, the Wii Fit game/disc has four categories of small
exercise/game type things: yoga, strength exercises (these are
largely core-strengthening type things), aerobics, and balance games.
Some of these activities have enforced warm-up periods (mostly just
the aerobic ones). The game also has generalized reminders to warm up
and cool down, although it generally doesn't force the user to do so.



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Re: [IxDA Discuss] Examples of pre-login \soft personalization\?

2009-08-14 Thread John Yuda
I'm not sure if I'd call it personalization, but I've been to sites
that check the browser language preferences via the HTTP header and
serve different things based on that (usually just serving in the
correct language, but between language preferences and IP, you can
make a guess as to where the user is located.)

Mozilla checks your language and OS and offers the correct version of
Firefox for download above the fold on their page (with a link to get
to additional versions of the software).

Emusic does something similar to Amazon, in that they'll make some
music recommendations based on things you've looked at before, even
if you're not currently logged in (I assume this is tracked with
cookies, but I haven't dug very deeply).


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Re: [IxDA Discuss] Types of Faceted Search

2009-07-27 Thread John Lucas
IMO, The choice largely depends on your implementation options. From
an IxD perspective I think an Ajax based implementation is definitely
superior as far as speed of refresh. But it might limit your browser
choices. Speaking for the static example, the same widgets in the
Kayak example can be implemented server side as well so you don't
necessarily lose capabilities, it's just slower.

From a designer's perspective i'd work out the types of facets,
views and sorting methods you'd like to use and then work with your
implementation team to see what your options are.


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Re: [IxDA Discuss] Is it time to grit my teeth and bear it?

2009-07-15 Thread Bonnie John

Alan Wexelblat wrote:

 (How much longer is difficult to
quantify just from the paper prototypes, but my guess is that it's a
few seconds more on each operation.)  


You could do more than guess - use predictive human performance modeling.

That is, you could use your paper prototypes to do Keystroke-Level 
Models to get pretty accurate predictions of performance time on the two 
different designs. You can use CogTool (free, from CMU (ful disclosure, 
my group developed this tool)), import your paper prototype images, add 
a few interactive widgets to simulate the interactivity, demonstrate a 
few tasks, and hit the compute button. Valid time predictions pop out 
the other end.


Here's the link to CogTool: http://cogtool.hcii.cs.cmu.edu/

Here's a link to a UI designer's blog explaining how CogTool helps in 
just such situations: 
http://www.perfecttuna.com/2008/07/predict-expert-task-time-with-cogtool.html


Bonnie




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Re: [IxDA Discuss] CONAN Design Review

2009-07-10 Thread John Labriola
Hey Amyris,

Great initiative! Count me me if you still need more people.

johnlabriola at gmail dot com

- john


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Re: [IxDA Discuss] CONAN Design Review

2009-07-09 Thread John Yuda
I'd be happy to help out with this. jpyuda at pobox dot com


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Re: [IxDA Discuss] Teaching IxD through design challenges: Which challenges?

2009-06-30 Thread John Wood

Hi JD,
That sounds like a really good exercise, certainly meaty enough and  
realistic enough to teach some valuable truths. And it gives me one  
thing I hadn't previously considered for the list of lessons worth  
learning:


* Content is often imperfect and inconsistent.

Thanks for sharing

John


On 29 Jun 2009, at 22:00, JD Vogt wrote:


Hi John,
I designed and instructed a class last Spring at Virginia Tech,
Designing UX for the Web, and it was meant to be a very hands-on
sort of class. One of the assignments (mid-term) was for the students
to assume that they had landed an architectural firm as a client who
wanted a redesign of their website -  with a particular emphasis on
improving the portfolio section.

My objective was to get the students thinking about the flow of
moving from the home page to detailed information about a particular
building project. Something we as professionals are often asked to do
- move people from broad content to details so that decisions can be
made.

The content was based off of a real architectural firm's site with
about 60 building projects of varying detail. However, they had to
accommodate the fact that sometimes there was a page of info on a
given building,  sometimes there was only a paragraph. Sometimes
there was one photo, sometimes there were 6. Imperfect content, just
like the real world.


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[IxDA Discuss] Teaching IxD through design challenges: Which challenges?

2009-06-29 Thread John Wood
Hi all,
I am interested in teaching interaction design through problem
setting. I've seen a lot of books with titles like Programming
challenges and it makes a lot of sense to learn programming through
hands-on problem solving. I consider that the same is true of
Interaction Design.

That being the case, my questions are:

1. What graded list of problems or challenges would constitute part
of a good IxD course?
2. What underlying lesson(s) does each problem illustrate for the
student?

I envision giving these problems out so that the Student works on
them in their own time, then meeting to discuss their solutions and
approach and try to draw out the underlying lessons.

John

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Re: [IxDA Discuss] Teaching IxD through design challenges: Which challenges?

2009-06-29 Thread John Wood

Hi Parag,
Many thanks for your response

Just wanted to say that within the field of design, where the  
designer is

involved in reflective practice, the problems are set by the designers
themselves. Even when designers are given a problem by their  
clients, they
do not accept the problem as given. Instead, they view the problem  
given as
an ill defined problem which is then solved by setting and resetting  
the

problem.


Sure, problem setting is as much a part of design as problem solving.  
In practice, I spend more time defining and understanding the problem  
than I do in solving it. But that doesn't change what I'm looking for.  
I would like to compile a set of design challenges that people can  
undertake in the context of a design process, including problem  
setting. I'd also like to define the sorts of issues the challenge  
illustrates, so that discussion of the challenge can be an opportunity  
to learn more than just what one solution to one instance of a problem  
might be.


This is akin to an IxD pattern library, although not exactly the same  
thing. Each pattern in a library sets out a common problem and  
discusses potential solutions. I'd like to do the same thing, but not  
provide a solution – just set the problem, and I'd like good notes on  
what sorts of common interaction design issues each challenge poses.  
Does that make sense?


A good example of the sort of thing I have in mind is the problem set  
in Cooper's Interaction Designer recruitment aptitude test (http://www.cooper.com/documents/Careers_Exercise_IxDG.pdf 
), where applicants are asked to look at a poorly designed interaction  
in MS Word and redesign it. If I could compile a list of challenges of  
that sort of scale, with good notes as to the nature of the  
Interaction problems encountered in each challenge, that'd be ideal.


I have used this process to teach interaction design at the  
University of

Limerick, Ireland for last four years and I have seen very encouraging
results. I'll be happy to discuss more on this should you have any  
questions

or comments.


Sure, I'd be happy to talk to you off list on this.

regards

John

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Re: [IxDA Discuss] Teaching IxD through design challenges: Which challenges?

2009-06-29 Thread John Wood

Hi Pat,
I suppose defining learning objectives is a more precise statement of  
Part (2) of my project. I do need to engender some observable change  
in behaviour, and I know that defining and measuring such things is a  
specialist task.


To give you some context, I'm creating a mentoring/professional  
development programme at work, so the goal is to get people to a good  
level of competence in IxD even if they are principally IAs, usability  
experts or some other flavour of UX professional. So there's no formal  
assessment here. However, I do see the benefits (and pitfalls) of  
creating good learning objectives and I'd be pleased to get your  
advice on the development of these when I get that far.


I'd be most interested, though, in what you and others on the list  
think these objectives should be? Maybe I should kick off with a few  
examples, I'll have a think about it and post again.


kind regards

John


Hi John,

Call it what you will, case-based, scenario-based or project based
learning, they're great for teaching analytical and critical
thinking skills using real world challenges.  The key to doing this
well is to carefully consider what outcomes you wish to achieve.
Coming at this from an instructional design perspective, you need to
figure out the learning objectives for your students which are
measureable, observable results.  Rather than what lessons do you
want them to learn, what identifiable skills do you want them to
learn?

I'd be willing to talk to you about this offline if you're
interested.  Developing learning objectives isn't always as
straighforward as it seems.

Cheers,
pat



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[IxDA Discuss] Interfaces Issue 79: The Education Issue - FREE to download

2009-06-27 Thread John Knight
The latest issue of Interfaces is now available for FREE as pdf from the
Interaction Website. Download ³The Education Issue² and visit the Interfaces
archive at: 

http://www.bcs-hci.org.uk/about/interfaces

Interfaces Issue 79: The Education Issue
 
·  HCI 2009 by Alan Blackwell
·  Play up, play up and play the game by Tom McEwan
·  Reflections by George Buchanan
·  Lancaster MA in Interaction Design by Alan Dix and Corina Sas
·  Teaching design in large heterogeneous classes by Sus Lundgren
·  Can short courses really create lifelong learning?  By David Travis
·  Practical Interaction Design by Phil Turner and Susan Turner
·  My PhD by Nazean Jomhari
·  Profile with Anthony Dunne
·  Interfaces reviews by Shailey Minocha
·  Interacting with Computers by Dianne Murray
·  View from the chair by Russell Beale
 
Interfaces Team: Fiona Dix, Eduardo Calvillo Gámez, Jennifer Hart, and
Stephen Hassard

--
HCI 2009 - Celebrating People and Technology
1st to 5th September 2009 in Cambridge
http://www.hci2009.org/

--
Interfaces Issue 80: Celebrating People and Technology
Please send your submissions to the next issue of Interfaces to
john.kni...@intiuo.com by July 4th.

 
About Interaction 
Founded in 1984, Interaction is the longest-established and largest national
group in Europe devoted to HCI. A specialist group of the British Computer
Society, Interaction publishes Interfaces, the award-winning quarterly
magazine for members and the high-ranking international academic journal
Interacting with Computers. The group also organises a prestigious annual
international conference (HCI 2009 is in Cambridge in September) as well as
regular workshops and events including the HCI Educators Conference held
annually with IFIP (in Dundee Abertay in April 2009). Interaction runs a
number of websites including the leading global usability portal,
UsabilityNews.com. 


 
Join Interaction 
Existing BCS members can join Interaction for free: simply select
Interaction as one of your five specialist groups. Those not currently in
the BCS can join Interaction by taking out Student (£25) or Affiliate (£35)
membership of the BCS (or indeed any of the other membership grades). This
also entitles you to free membership of four additional BCS specialist
groups and is available from http://www.bcs.org/server.php?show=nav.5780.



Websites
Interfaces Magazine http://www.bcs-hci.org.uk/about/interfaces
Interacting with Computers http://ees.elsevier.com/iwc/
HCI 2009 http://www.hci2009.org/
Usability News http://www.usabilitynews.com/
HCI Educators Conference http://hcied2009.abertay.ac.uk/
 
 


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[IxDA Discuss] JOB; Mobile Graphic Design; San Francisco; iSkoot; Contract 4-6 weeks

2009-06-25 Thread John Beckmann
Hi,

We have an immediate need for someone who is savvy with Adobe Photoshop and/or 
Fireworks, and ideally has some experience with mobile design. We have a 4-6 
week project that involves taking a relatively well established visual design 
direction and extended it to the full set of screens in an application.

Ideally this is a visual designer with some user interaction skills as well 
(but not a must)

Cheers,

JB


John Beckmann
iSkoot Inc.
+1 415-816-7722 (m)
skypeid: johnbeckmann
539 Bryant Street, Suite 400
San Francisco, CA 94107


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[IxDA Discuss] On tactile feedback, I just can't place the analogy here...

2009-06-23 Thread john
Saw this [1] and thought of all of the IxD people on here who deal with the
haptic  tactile.
 
Now, there's something analogous to nature in this particular concept but
I'll leave that to you to resolve.
 
[1] http://bit.ly/JIAyd
 
John

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Re: [IxDA Discuss] Aren't we just a little important to democracy?

2009-06-22 Thread John Chin
The NY Times opinion page reflect a similar opinion as Josie on the topic of
voting machines.
See:
http://www.nytimes.com/2009/06/22/opinion/22mon2.html



On Wed, Jan 28, 2009 at 6:45 PM, Scott, Josephine j.sc...@techsmith.comwrote:

 I can add another few thoughts to this discussion.  After working for
 nearly 15 years as a voting official, I became a UX professional.  Somehow,
 I couldn't leave this voting thing alone, though, and I've worked with Dana,
 UPA, Design for Democracy and Brennan on projects.  In addition to all of
 the excellent reasons already given by Jared and Dana, here are a few more
 thoughts:

 -- Even though you entrust your money to the ATM machine, you know that you
 can audit the veracity of your transaction at any time from multiple
 locations (bank, phone, Web to name a few).  A voting system cannot allow
 you the same opportunity.

 -- Voting systems have an even higher mandate with regard to reading and
 understanding. (In other words, the best system can be voted with confidence
 by the nearly illiterate.)

  -- It is easy to underestimate the most important satisfaction metric of
 all:  that a vote has been voted properly (as intended), recorded and stored
 safely, and that each vote was counted as the voter intended.

 The part about being counted as intended gives us apparently conflicting
 requirements:

  -- My vote must be flawlessly secret
  -- Vote counting must be flawlessly transparent

 Now, let's add that literacy challenge...and the multiple language
 challenge (ok, ATMs do this piece well, I think) and the access challenge.
  Yep, this system has to be accessible by nearly every standard you can
 imagine:  vision, hearing, mobility...even cognition.

 So, how do you design this system?  Most of the heated discussion about
 voting surrounds the design problem posed by these considerations.

 I think it is easy to make an ATM style voting system, but not one that
 meets all of these needs.  What makes voting a greater design problem is the
 other little item:  every citizen in a democracy must know that their vote
 was secret and that counting is transparent.  I have to know with reasonable
 assurance that my vote was counted properly, and I have the right to vote
 without influence.

 No easy task.  Next time you vote, hug your clerk.  She's doing great work.

 Josie Scott
 
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-- 
John Chin
User Experience Professional
jc...@acm.org
http://www.johnpchin.com

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Re: [IxDA Discuss] Interaction flow as subterfuge.

2009-06-21 Thread john
It seems like what was a discussion about choice architecture that
reduced the liklihood of getting a discount in an online store
rapidly degenerated into an ethical soapbox (however worthy) about
gays in the military. I'm not sure we can extrapolate that far on
this list.

That aside, is - for example - the intentional hiding of a call
centre number in preference for email/online support a valid form of
dishonesty if the architect knows the call centre experience to be
inferior?

Likewise, some of the libertarian paternalism discussed by behavioral
economists could be considered unethical but these very real
architectural paeadigms have had scant discussion on these forums. 

Discuss.

John


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Re: [IxDA Discuss] Difference between Heuristic Evaluation and Expert Review

2009-06-18 Thread Bonnie John
Heuristic evaluation has been shown to work with evaluators who 
_are_not_experts_. (See Nielsen's old papers.) That's a big difference 
between the two.


However, you have to have many more non-expert evaluators to find the 
same number of usability problems when the evaluators are not experts in 
either the domain of the product or usability as when the evaluators are 
expert in both domain and usability (double experts). Usability folks 
who are not expert in the domain are in-between the non-experts and the 
double-experts.


There is also evidence that Heuristic Evaluation finds many false 
alarms, i.e., problems that, if effort is put into fixing them, do 
not improve users' performance (see Bailey for that work).


Bonnie



Kishor Sonawane wrote:

Hi all,

In Heuristic evaluation, evaluator evaluates design with reference of
design principles to find out the usability issues.
How “Expert Review” is different from this? Is there any major
difference or it’s the same? 

Thanks in advance. 



Regards,
Kishor 
http://perceivedesign.wordpress.com/ 
  




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Re: [IxDA Discuss] [Event] IxDA NYC June 18 - Design Strategy: Building Concentric Circles of Connection

2009-06-18 Thread John Labriola
Here's the stream for tonight's event Thanks to @theuxworkshop
peeps!

http://tr.im/oeR6


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Re: [IxDA Discuss] Recommendations for icon-designers?

2009-06-17 Thread John K .
Here's an icon designer whom I've followed on Twitter and who seems
to have a good sense of design, while keen to the design issues.
Louis Harboe
http://www.graphicpeel.com/
http://twitter.com/spiralstairs


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Re: [IxDA Discuss] Design Training

2009-06-14 Thread John Labriola
Hey Guys,

Thanks for continuing the discussion, this is all great stuff. And to
be honest I was surprised that there wasn't too much I could find int
he discussion threads on this topic.

The situation I have is I have a good friend in a medium size
marketing company. They originally did only graphic design, then they
got into simple brochure-ware web design, then into Facebook
applications, and now they are looking to do more.

I am a ux designer, focusing mostly on IxD and I could probably help
them. But I feel a company/person who does this on regular basis
would be better.

- John




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[IxDA Discuss] Design Training

2009-06-13 Thread John Labriola
Can anyone recommend a design company that provides training or
consultation for a company looking to improve their design team and
process?

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Re: [IxDA Discuss] Design Training

2009-06-13 Thread John Labriola
Thanks Dave. I knew you did workshops at conferences and such, but
didn't know you did this too. This is actually for a friend, I'll
pass the info on.

Thanks!
John


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[IxDA Discuss] Websites that remember you

2009-06-03 Thread john
I've hunted through Pattern Tap and Konigi and am struggling to find
interface examples when websites 'remember' you.
 
We're looking at developing a tiered remembrance:
 
1. Unknown - the site knows nothing about you, you see the default
environment.
2. Remembered - you've been to the site before, but you're not registered or
logged-in, we just know what you've looked at.
3. Known - you're logged-in and we know lots about you and your history with
us.
 
Can anyone think of examples that demonstrate tier 2? There must be loads
but I'm struggling to sort out all the examples that are tier 3 examples
where the cookie has simply logged you back in.
 
Much obliged,
John.

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Re: [IxDA Discuss] Icon Navigation

2009-06-01 Thread John Gibbard
Ikea uses them in their second-tier navigation (left nav.)

I would look through the examples on PatternTap [1] and Konigi [2].

[1] http://patterntap.com/tap/collection/icons
[2] http://konigi.com


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Re: [IxDA Discuss] Icon Navigation

2009-06-01 Thread John Gibbard
Correction, Ikea USED to use icons [1] but evidently have shifted away
from this as the pressures on their second-tier navigation grew with
an increasing amount of content.

[1] http://konigi.com/interface/ikea-navigation


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Re: [IxDA Discuss] Google Wave

2009-05-29 Thread John Gibbard
A guy just sent it around the office here, I'd not seen it before. A
1hr 20 min video might be a bit much but hey, I've signed-up and
will watch it later. What's the basic premise/elevator pitch?


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Re: [IxDA Discuss] Undergraduate Curriculum in HCI

2009-05-19 Thread Bonnie John
To echo Dave's point, and Bill's via Dave, an undergraduate degree in 
HCI _only_ is probably not a good idea.


To clarify CMU's program. It is not a first major -- you can't just 
major in HCI. It is a *second* major. A student has to have a first 
major in something else (Design, CS, Psychology, Business, English, Art, 
Engineering, etc) and then apply for the second major in HCI, fulfilling 
all the requirements for both. This is a reflection of the fact that you 
have to be disciplinary in something before you can be inter-disciplinary!


I absolutely agree that you should go to a school that has stand-alone 
programs in each of the areas you are interested in. But we believe 
there are three sides (not two): Design, Technical (e.g., CS) and 
Psychology (both cognitive to understand perception, problem-solving, 
learning, etc., and social, to understand the behavior of groups now 
that the technology is up to social networking).


Best of luck.
Bonnie



dave malouf wrote:

I'll bite.

I run the *MINOR* in interaction design here at Savannah College of
Art  Design.

Bill Moggridge recently came out and said that a major as an
undergrad in IxD is not valuable at this time. That the requirements
of the form giving design programs should include IxD in it. And I
can't agree more!

To this point, if you aren't at a design school you will not be
learning to design. You'll be learning how to research, how to
evaluate and how to engineer, but not design. You won't learn about
aesthetics and you won't learn about design thinking and other core
methods and practices towards applied creative thinking.

That being said, if you want to be a designer, I would not (you asked
for an opinion and I'm giving it to you; and people will disagree) go
into an HCI program. I would go to a design school and join a program
in graphic design, interactive design or industrial design to learn
design and then add the concentration of HCI  IxD specific stuff to
that course load through electives.

If you can't go to a out of state or private schools due to cost
(totally reasonable) try to get into a design program like that at
Virginia Tech. 


if you can go private or out of state and the technical side is as
important to you as the aesthetic side, then be sure to go to a
school that offers both sides like CMU, UCLA, Stanford, Berkeley, the
list goes on and on. OR!  come down here to Savannah  SCAD. I've
only been here a short time, but I can say confidently you will never
work harder in your life, nor be more ready for the real world. You
get out of it what you put into it.

Anyway, as to specific curriculum I'd put it this way:
Series of studios in Interactive Media and Production (2D)
Series of studios in interactive PRODUCT design (3D)
Research methods (generative/contextual  evaluative)
General HF (erogonomics, cognitive/perception)
Art History  Critique
Design History  Critique
Anthropology/Sociology
Cultural Criticism
Business/Economics/Management
Computer Science  Math
Lit  Composition
Speaking  Presentation

That should do you well right there!

Have fun! and Good Luck!

-- dave


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[IxDA Discuss] Interfaces Magazine: Issue 80 - Celebrating People and Technology

2009-05-14 Thread John Knight
Dear Interaction Designers,

Echoing the theme of HCI 2009, the 80th issue of Interfaces magazine will
showcase the Interaction Design community¹s achievements from the past,
contribution in the present and potential for the future. To celebrate our
diversity and many successes we welcome contributions from all practitioners
working in this fast moving and challenging area. In particular articles
that are reflective of the changes in research and design during the past 20
years, exemplars of current innovative work and ideas as well as case
studies are particularly welcome. Please send your copy to John Knight by
4th July latest. 

Download Issue 78 of Interfaces magazine and visit the Interfaces archive
at: http://www.bcs-hci.org.uk/about/interfaces

-
HCI 2009 - Celebrating People and Technology
1st to 5th September  2009
Cambridge
http://www.hci2009.org/

--
About Interaction  
Founded in 1984, Interaction is the longest-established and largest national
group in Europe devoted to HCI. A specialist group of the British Computer
Society, Interaction publishes Interfaces, the  award-winning quarterly
magazine for members and the high-ranking international academic journal
Interacting with Computers. The group also organises a prestigious annual
international conference (HCI 2009 is in Cambridge in September) as well as
regular workshops and events including the HCI Educators Conference held
annually with IFIP. Interaction runs a number of websites including the
leading global usability portal, UsabilityNews.com.

Join Interaction 
Existing BCS members can join Interaction for free: simply select
Interaction as one of your five specialist groups. Those not currently in
the BCS can join Interaction by taking out Student (£25) or Affiliate (£35)
membership of the BCS (or indeed any of the other membership grades). This
also entitles you to free membership of four additional BCS specialist
groups and is available from http://www.bcs.org/server.php?show=nav.5780.
 
Websites
Interfaces Magazinehttp://www.bcs-hci.org.uk/about/interfaces
Interacting with Computers  http://ees.elsevier.com/iwc/
HCI 2009  http://www.hci2009.org/
Usability News  http://www.usabilitynews.com/


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Re: [IxDA Discuss] No UX Challenge 2009 at Svalbard

2009-05-11 Thread John Vaughan
Fi- faan.


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Re: [IxDA Discuss] Who codes your production HTML/CSS/JS?

2009-04-25 Thread John Vaughan
I believe that Dirt under the fingernails is a selling point, tho many 
clients have some difficulty reconciling that you might have both technical 
expertise AND strategic or big picture skills.


Still, the newly-lean economy may be more receptive to a UxP designer with 
tractionable tech skills...


I try to make the efficiency and good process arguments for it.

IMHO:

UxP Owns HTML http://www.jcvtcs.com/-ideas/UxpOwnsHtml.html

Going Native http://www.jcvtcs.com/-ideas/going-native.html

UxP Deliverables: The DemoSite 
http://www.jcvtcs.com/-docs/demo-site.html


John


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Re: [IxDA Discuss] Who codes your production HTML/CSS/JS?

2009-04-24 Thread John Labriola
I am more in line with Dave. It always depended where I was and what
role I played. Sometimes there was a front-end developers for the
role, sometimes a developer who did fron and back-end, and sometimes
my stuff was used.

But as I moved away from working on web sites to more working on
applications, kiosks, and the like the code has not really gone
straight to production.

Lately though I have been doing interactive protoypes with HTML, CSS,
and JS. And it seems that the development teams have been to some
extent reusing that code for production.

One useful thing I have found is to create a library (with design
patterns and components) which all teams can use. Much like the
Yahoo! Interface Library. I found them very useful for rapidly
creating interactive prototypes.


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[IxDA Discuss] Interfaces Issue 78

2009-04-23 Thread John Knight
Interfaces Issue 78   ­  Keeping it real: Interaction in the real world
The latest issue of Interfaces is now available as pdf from the Interaction
Website and features:

* View  from the chair by Russell  Beale
* Preparations  for HCI 2009 by Alan  Blackwell
* Interacting  with Computers by Dianne  Murray
* Completing  the Circle by Stephen  Boyd Davis
* Becoming  simpler and smarter by Azlan  Raj
* Timely  interfaces to the real world by Daniel  Harris
* Visioning  workshops by John  Knight
* A  sprinkling of usability and a dash of HCI by Janet  C Read, Brendan
Cassidy, Lorna McKnight, Pirko  Paananen
* Gesture  navigation in contextual menus by Dennis  Middeke and Thomas Hirt
* My  PhD by Dan  Lockton
* Interfaces  reviews by Shailey  Minocha
* The  new Interfaces by David  Gardiner
* Profile  by Alan  Blackwell

Download ³Keeping it real: Interaction in the real world² and visit the
Interfaces archive at: http://www.bcs-hci.org.uk/about/interfaces

Interfaces Issue 79 ­ HCI and Education
Please send your submissions to the next issue of Interfaces to
john.kni...@intiuo.com by April 28th

About Interaction 
Founded in 1984, Interaction is the longest-established and largest national
group in Europe devoted to HCI. A specialist group of the British Computer
Society, Interaction publishes Interfaces, the  award-winning quarterly
magazine for members and the high-ranking international academic journal
Interacting with Computers. The group also organises a prestigious annual
international conference (HCI 2009 is in Cambridge in September) as well as
regular workshops and events including the HCI Educators Conference held
annually with IFIP (in Dundee Abertay in April  2009). Interaction runs a
number of websites including the leading global usability portal,
UsabilityNews.com. 

Join Interaction 
Existing BCS members can join Interaction for free: simply select
Interaction as one of your five specialist groups. Those not currently in
the BCS can join Interaction by taking out Student (£25) or Affiliate (£35)
membership of the BCS (or indeed any of the other membership grades). This
also entitles you to free membership of four additional BCS specialist
groups and is available from http://www.bcs.org/server.php?show=nav.5780.
 
Websites
Interfaces Magazine http://www.bcs-hci.org.uk/about/interfaces
Interacting with Computers  http://ees.elsevier.com/iwc/
HCI 2009http://www.hci2009.org/
Usability News  http://www.usabilitynews.com/
HCI Educators Conferencehttp://hcied2009.abertay.ac.uk/





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Re: [IxDA Discuss] Need for and Contents of Left Navigation

2009-04-23 Thread John Vaughan
Agree with observations re: 

Nix on the redundancy between top  sidebar nav links

Plus on the consistency of global/topbar menu

Plus on Brian's suggestion of MegaMenus.  Don't know what you mean
by your response - but you might want to take the technique a little
further in solving your larger challenge.

2 critical comments on current UI:

Current design does NOT echo your location in the active silo (by
highlighting the global menu selection, for instance, or placing a
breadcrumb-like title on the drilldown pages).  That environmental
contextual info is important in terms of helping the user feel
comfortable in navigating a huge site.

IMHO Large amounts of highly saturated red make me dizzy.  Esp. when
identifying links. I'm sure that some stakeholders are convinced
that it's part of the company brand, but it's perceptually
overwhelming. As a partial solution:  Red dots, arrows or icons might
identify clickable items on a large list without the eye-crossing
intense color blur of huge areas of undifferentiated red text.

And, yes, tag clouds might help the search task - esp. if you can
identify popular keyword themes.


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[IxDA Discuss] [JOB] Interaction Designers - Redwood City, CA and Mississauga (Toronto), Waterloo, Ottawa, Ontario - RIM (Research In Motion) - Full Time

2009-04-19 Thread John Childs
RIM, creator of the BlackBerry, has openings for Interaction Designers
in Redwood City, CA and Mississauga (Toronto), Waterloo,  Ottawa,
Ontario.

Relocation, including international, is provided with each position.


•   Interaction Designer – Redwood City, California
•   Senior Interaction Designer – Ottawa, Ontario
•   Senior Interaction Designer – Waterloo, Ontario
•   Interaction Designer – Waterloo, Ontario
•   Interaction Designers - Mississauga  Waterloo (2 positions)


Detailed job descriptions for each position are given below.

Interested candidates need to send a copy of their Resume and their 
Portfolio of design work (as a link or as a PDF file, 2MB maximum
size) to John Childs at  jchi...@rim.com


Sincerely,
John

John Childs
Recruitment Sourcing Specialist
Research In Motion, Ltd.
jchi...@rim.com


SIX OPENINGS AS FOLLOWS:



INTERACTION DESIGNER,  REDWOOD CITY, CALIFORNIA.   RELOCATION IS
PROVIDED.

POSITION SUMMARY
 
We are looking for Interaction Designers to create compelling design
solutions for the mobile user experience in the areas of core UI,
handheld applications and mobile web services.
 
You are passionate about design and prolific in creating engaging
visual content and design interactions with a meticulous focus on
simplicity and elegance. You are well versed in the tools of 2D
graphics and animation and communicate your ideas and concepts
effortlessly using storyboards, simulations, prototypes or videos.
 
RESPONSIBILITIES
 
As a member of the IxD team you will help to further understand and
define user behaviors and interactions, exploring and proposing
innovative features, developing and refining concepts and playing a
key role in their implementation. You will work in a cross-functional
team that includes usability analysts, engineers, marketing, product
managers, as well as other interface/visual designers. You will be
responsible for presenting and documenting your user interface
designs as well as contributing to design specifications and
guidelines.

ESSENTIAL SKILLS AND QUALIFICATIONS
•   Ability to formulate simple, elegant interaction design solutions
•   Ability to formulate and distill design rationale for their work
•   Strong visual design abilities and attention to detail both
functional and aesthetic
•   Demonstrate design solutions using interactive prototypes on
handheld and PC
•   Ability to work on your own or as part of a team
•   Strong organizational skills and ability to work in a fast paced
environment
•   A skilled communicator comfortable with meetings and presentations
•   Solid understanding of user centered design methods and principles
•   Experience with contextual and lab-based research methods
•   An appreciation for underlying technical requirements and
constraints
•   Practical knowledge of graphic design tools, such as Adobe
Photoshop, Illustrator or of 3D modeling, animation and prototyping
tools, such as Adobe Flash, After Effects...
•   Degree preferred, but not required:  BA in either Human
Factors/HCI, Industrial Design, Multimedia Design or related field
•   A minimum of 3 years creating user experiences for commercial
software or devices






INTERACTION DESIGNERS, MISSISSAUGA  WATERLOO (2 POSITIONS).   
RELOCATION IS PROVIDED.

POSITION SUMMARY
 
We are looking for two Interaction Designers (one based in Waterloo,
one in Mississauga)  to create compelling design solutions for the
mobile user experience in the areas of core UI, handheld applications
and mobile web services.
 
You are passionate about design and prolific in creating engaging
visual content and design interactions with a meticulous focus on
simplicity and elegance. You are well versed in the tools of 2D
graphics and animation and communicate your ideas and concepts
effortlessly using storyboards, simulations, prototypes or videos.
 
RESPONSIBILITIES
 
As a member of the IxD team you will help to further understand and
define user behaviors and interactions, exploring and proposing
innovative features, developing and refining concepts and playing a
key role in their implementation. You will work in a cross-functional
team that includes usability analysts, engineers, marketing, product
managers, as well as other interface/visual designers. You will be
responsible for presenting and documenting your user interface
designs as well as contributing to design specifications and
guidelines.






INTERACTION DESIGNER,  WATERLOO, ONTARIO,  RELOCATION IS
PROVIDED.

POSITION SUMMARY
 
We are looking for an interaction designer for handheld device and PC
user interfaces. In this role you must be passionate about design and
prolific in creating totally engaging visual content. You design
interactions and create user experiences with a meticulous focus on
simplicity, elegance and refinement. You are extremely well versed (a
master) in the tools of 2d graphics and illustrations as well as for
3d modeling

Re: [IxDA Discuss] Required advice on public voting system

2009-04-14 Thread John Yuda
Shah,

I think you're likely going to have a problem with people gaming the
system regardless of what you do -- almost any solution can be gamed.

There are a number of tactics available, each with pros and cons:

1. CAPTCHA -- you mention this. While it will help to ensure a human
is voting, it won't prevent the same user from voting multiple
times. It also has accessibility issues.

2. Login -- this will certainly make it easier to track who has
voted, but what's to stop somebody from having more than one
account? As a side note, I'm not sure I see the reasoning to have
separate accounts for voting and participating here; I feel like one
account can serve both groups just fine.

3. Browser cookies -- these can be used to help prevent multiple
votes, but users can use multiple browsers on the same computer or
just delete the cookies.

4. IP logging -- you can log IP addresses, but this can block out
legitimate voters (many users may have the same public-facing IP
behind a firewall at the office, or even at home). A tech-savvy user
could still use proxies or other techniques to masquerade as
different IP addresses anyway.

I think the first question you have to ask yourself is how much
gaming the system are you willing to accept? I think that, no
matter what you put into place to prevent this, to a certain extent
it will happen.

Based on what you've told us, I think you need to choose between a
cookies   IP logging solution (can be defeated, but most won't go
around it) or require accounts for voters. If you want to be
extremely careful about who can vote, you can do some kind of
verification to make sure they're unique individuals... but given
that there doesn't seem to be much incentive to be a voter here, I
think you're going to have problems with reducing your pool of
voters the more you implement.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Augmented Reality: Follow-Up

2009-04-07 Thread john
So, there was recently a discussion on the list about augmented reality [1].
During this discussion I mentioned that I was working on a new piece of AR,
it's released today [2] and I hope you will agree it pushes the envelope of
interactivity a bit more and - particularly - it actually has a relevance to
the brand activity.

It does rely on an awkward standalone app. download which we all really
tried to avoid. Please do take a look if you're at all interested in the use
of AR. If you don't have a webcam and just want to see a quick overview
video, our demo is on YouTube [3]

Cheerio,

John Gibbard
Senior Information Architect, Dare

[1] http://www.ixda.org/discuss.php?post=39132#39132 
[2] www.bmw.co.uk/z43d 
[3] http://www.youtube.com/watch?v=cTUJKvXIkSUfmt=18 



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Re: [IxDA Discuss] Recover username service

2009-04-01 Thread John Yuda
If you're collecting data like real name as well, you can have a user
fill in some percentage of that account information on a username
retrieval form, and also answer a security question or two. It's not
ideal, but it's probably better than nothing.

If you're *not* collecting that data, you can't do much about
helping somebody who forgets what email address they used to sign up.
But there is one thing that can help at least some: When I attempt to
log in to a site, sometimes I'm met with a your username or
password is invalid message. I suppose this has some
security-by-obfuscation value, but at the cost of punishing an
infrequent user who has forgotten his or her username.

I'd urge you that, for those who've signed up using their email
address as their username, give them some indication whether or not
they're at least trying the right username.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Expandable windows

2009-03-31 Thread John Yuda
I would call it by hitting me with a flash-only site, Sony just lost
a visitor, but maybe that's just me.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Survey Tools (pop-up type)

2009-03-23 Thread John Yuda
Be aware that you're going to see a level of selection bias in who
does and doesn't complete the survey. Without knowing much about
your userbase, I can't really give any specific advice to that end,
but it might be helpful if you could collect a little bit of
demographic information in this survey and compare it to what you
know about your users as a whole so that you can analyze accordingly.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Command line vs. menu driven interface

2009-03-23 Thread John Vaughan
This is a bit of Ye Olde Schoole, but in '95 we were migrating a green 
screen commandline-driven online equity trading system (one of the first: 
Instinet) from keyboard-only entry to this newfangled, glitzy, graphical 
Windows interface.  One of the major challenges - and a design mandate - was 
to include the keyboard shortcuts along with the gooey/mousey UI.


And with good reason:  The experienced traders could execute a trade task in 
no time flat - in an environment that values speed and is very keyboard 
friendly.  They already knew the keystroke shortcuts and the Ticker symbols 
by heart.  They didn't want to be slowed my mousing around or learning a new 
interaction mode, for that matter.  And they were, of course, generating 
money hand over fist (That was then, this is now...)


How many of us DON'T use keyboard shortcuts for simple repetitive tasks that 
share a common keyboard convention across multiple apps, like delete, cut  
paste? Have you ever tried to fill out an online form that DOESN'T conform 
to tab-order conventions?


IMHO (It's an oversimplification, but):

Browsey page-wandering features lend themselves to the mouse.  Doing 
relatively complex stuff (esp. texty content entry  management) can be 
improved tremendously by effective keyboard shortcut tools.


The mouse-oriented interface serves newbies.  High octane professional 
users often prefer the keyboard for speed.


Seems obvious, but Web design is often Seduced by the Rodent.


- Original Message - 
From: Angel Marquez angel.marq...@gmail.com

To: Oleh Kovalchuke tangospr...@gmail.com
Cc: IxDA disc...@ixda.org
Sent: Monday, March 23, 2009 3:06 PM
Subject: Re: [IxDA Discuss] Command line vs. menu driven interface



When using a command line and I identify a reoccurring task or navigation
pattern(s) I either create a shell script or create an alias in the 
.bashrc

When using the UI I've used nothing but quick keys to navigate and execute
OS  apps never touching the mouse. It is extremely faster. I've had
supervisors (more than one) say it took me a day what it took others 
months

to do.

I use both for different modes of thinking that suite my individual needs.

If someone wanted do the opposite of me I wouldn't punish them for it and 
I

wouldn't expect anyone else to rock like I do.

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Re: [IxDA Discuss] Surface-like interface: without using flash

2009-03-12 Thread John Gibbard
Not sure I agree that pannable interfaces like this are not useful
for retail. Retail isn't always about the purchase or acquisition
task - it can be about 'immersive', exploratory interfaces too.

Some more inspiration can be found at the universally useful Konigi
[1]

John

[1] http://konigi.com/interface/tags/pannable-user-interface-pui


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Surface-like interface: without using flash

2009-03-10 Thread john
This is an interesting model of navigation [1]. A movement analogy, but this
implementation - as much as I can tell - is CSS-powered rather than Java.
Granted [1] is a simple portfolio site but I like the approach to
directional navigation. It provides a real sense of moving about an
environment, the second [2] site is a little less simplistic and I
consequently doesn't work quite as nicely. More stuff like this please
people
 
John.
 
[1]  http://melissahie.com/ http://melissahie.com/
[2] http://www.annekejanneke.be/#go_nieuws

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Re: [IxDA Discuss] Surface-like interface: without using flash

2009-03-10 Thread John Gibbard
Ok, ok, so I was thinking more about the *concept* of 360 degree
movement rather than the specific executions which - although
interesting - are not particularly great.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] What music for interaction designers

2009-02-28 Thread John Gibbard
About 30 of us are signed up to a group, helpfully called Ixda on
last.fm which tracks the music we listen to. Granted it makes no
allowances for filtering out the music you listen to in the bath, on
your walk to work or bungee jumping at the weekend but as a general
soundtrack to interaction designers' lives it's quite useful.

There are some previous threads about this in the Ixda archives
which, if ibwasn't typing this on my phone, I!d include. 

Best wishes
John


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] interaction via webcam

2009-02-24 Thread John Gibbard
There are a host of these Augmented Reality (AR) experiences showing
up online (GE's Smart Grid is quite nice) [1] and I'm working on
one at the moment. 

A key challenge we face is making the application download a seamless
experience. Unfortunately the technology is not as universal as
Acrobat, Flash or indeed Java, AIR or Siverlight and often requires a
3rd-party application. This necessitates a disjointed
download-install-execute user journey which kind of detracts from the
moment of magic when the element appears on your desktop/hand etc.

More successful implementations use kiosk environments where the
technology is already installed and running and the moment of
interaction is instantaneous. Check out Inition's work in this arena
[2].

Of course, as pretty as wind-turbines and the like are in 3D, the
next evolution is to make the AR actually *do* something, whilst this
rather sinister example [3] from Japan achieves interactivity, there
is little purpose other than proof of concept ... yet.

John.

[1] http://ge.ecomagination.com/smartgrid/#/augmented_reality
[2] http://www.inition.co.uk/inition/wowlab_magicsymbol.php
[3]http://www.youtube.com/watch?v=yCCx7zANsGE


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] interaction via webcam

2009-02-24 Thread John Gibbard
Released today, this Toyota AR application is Mac compatible:
http://snipurl.com/ck4tx


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Blackberry Storm

2009-02-19 Thread John M. Morse
Had a storm for over month now, my colleagues, on the other had have Iphones 

The screen on the storm does not, as previously stated *require* you to push 
but registers touch also, however there is no feedback, yes the button lights 
up but its under your thumb, so you can't see it unlike the Iphone where is 
'pops out' to give a response.

The screen attempts to orientate itself to how you use the phone, (landscape or 
portait) but is very poor at responding to changes, and can take several 
seconds to re-orientate, 
Web browsing is fine though the built in browser is v poor, I downloaded opera 
mini and its better but not great

As for configurability, frankly it sucks, I've tried several times to change 
the settings so it doesn't lock after 5 seconds (seemingly) of inactivity, the 
touch screen software is poor and counterintuitive with too few opportunities 
to configure to the users personal needs.

Email is ok, it's a blackberry and I expect that, though the desktop software 
IMO rivals Itunes in its stupidity and intrusiveness.

The build is very good and the actually hardware is nicely put together but let 
down by really poor software, which feels like RIM have failed to consider the 
simple human factors needed when using a touch sensitive application.

In short, great phone, terrible software means I'm considering ditching it for 
an Iphone in the very near future, and I HATE apple with a passion, but they do 
have it right when it comes to the touch phone experience.


John Morse
Information Architect
Professional Services Group
UPA,Prince 2, ISEB IT Architect, AIIM, MBCS

Eduserv 
innovative technology services 

john.mo...@eduserv.org.uk 

tel: +44 (0)1225 474395
mob: +44 (0)7500 069524
fax: +44 (0)1225 474374

http://www.eduserv.org.uk 
 


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com 
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Maria
Sent: 19 February 2009 04:14
To: disc...@ixda.org
Subject: Re: [IxDA Discuss] Blackberry Storm

Hi Michael, I also tried it in a shop and had the same experience you
had... After a few mins of frustration, I discovered the double touch
screen function and the rest came natural to me. I do think you should
give it a second chance!!
Cheers...


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] A business case for switching Mac

2009-02-19 Thread John M. Morse
 Currently our UX team are PC-based and use Visio. I would like to move
 back to Mac and start using Omnigraffle again.

Simple question, Why?



John Morse
Information Architect
Professional Services Group
UPA,Prince 2, ISEB IT Architect, AIIM, MBCS

Eduserv 
innovative technology services 

john.mo...@eduserv.org.uk 

tel: +44 (0)1225 474395
mob: +44 (0)7500 069524
fax: +44 (0)1225 474374

http://www.eduserv.org.uk 
 



-Original Message-
From: discuss-boun...@lists.interactiondesigners.com 
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Nik Lazell
Sent: 18 February 2009 10:25
To: IXDA list
Subject: [IxDA Discuss] A business case for switching Mac

Hi all,

Currently our UX team are PC-based and use Visio. I would like to move
back to Mac and start using Omnigraffle again. 

I have been asked to write a business case for switching. Does anyone
have an suggestions or experience of writing such a case?

Thanks,
Nik


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Re: [IxDA Discuss] IxD Greats?

2009-02-18 Thread John M. Morse
If you take the view that the simplest form of interaction is reading the 
written word..(tenuous?) then I'd submit Nevil Brody 

Personal hero of mine;)

John Morse
Information Architect
Professional Services Group
UPA,Prince 2, ISEB IT Architect, AIIM, MBCS

Eduserv 
innovative technology services 

john.mo...@eduserv.org.uk 

tel: +44 (0)1225 474395
mob: +44 (0)7500 069524
fax: +44 (0)1225 474374

http://www.eduserv.org.uk 
 


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com 
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of mike myles
Sent: 17 February 2009 14:01
To: disc...@ixda.org
Subject: [IxDA Discuss] IxD Greats?

Many of the great architects  industrial designers are known to the general 
public. To name a few (in no particular order): Walter Gropius, Frank Lloyd 
Wright, Antoni Gaudí, Frank Gehry, Raymond Loewy, Henry Dreyfuss, Charles and 
Ray Eames...

Who do we feel are the greats of IxD?

And to follow...

Why are designers of great software less well known than designers of real 
world objects? 

Is that a problem? 

Is there something we could/should be doing to change that? 

Or is there simply no software equivalent yet to Falling Water or the Coke 
bottle?

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Re: [IxDA Discuss] Terms Every IxD Should Know

2009-02-15 Thread John Vaughan

Some of my favorites:

Buzzwords in Good Currency
Techno-Blather
Nonversation
New-ance
The Emperor's New Team Player
Cyber-silliness
Frottage
It's All Geek to Me
Swave
Kulchah
The Stench of Information



- Original Message - 
From: Dan Saffer d...@odannyboy.com

To: IxDA Discuss disc...@ixda.org
Sent: Sunday, February 15, 2009 8:38 PM
Subject: [IxDA Discuss] Terms Every IxD Should Know


At I09, there were a lot of calls for a vocabulary we can all  
understand, no matter what medium we're working in. As part of my  
crowdsource the book effort, I'd like to include these terms in the  
second edition of Designing for Interaction I'm currently working on.


Here's the list I have. What else should be on here?

5-way
Actuator
Adaptation
Affordance
Agile
Button
Comparator
Conditional
Constraint
Customization
Deliverable
Dial
Direct Manipulation
Drop-Down Menu
Eye tracking
Feedback
Feedforward
Indirect Manipulation
Input
Hover
Jog Dial
Latch
Metadata
Mockup
Mode
Output
Persona
Personalization
Pixel-Perfect
Prototype
Sensor
Service
Slider
Stakeholder
State
Switch
Toggle
Usability Testing
Use Case
Waterfall
Widget
Window
Wireframe

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Re: [IxDA Discuss] Blackberry Storm

2009-02-06 Thread John Chin
A usability testing firm, User Centeric, did report the issues surrounding
touch screen keyboards,
specifically regarding the iPhone.  Their empirical study results were
reported
at a New Jersey Usabilty Professional Association presentation last year.
Here's a link to their website discussing their results comparing hardkey
vs. iPhone's softkey
error rates.

http://www.usercentric.com/about/news_item.php?m_id=4s_id=4q_id=4id=15year=2007

I have been using a Blackberry Storm for a few weeks now.
I would agree with previous remarks about the touch screen keyboard
performance as well as
the errors.

Some delays in response time from the touch screen keys and buttons can be
annoying.
There is a learning curve and you are forced to type slower (when doing a
speed/accuracy tradeoff).
I had a hard time figuring out how to hide the keyboard because there was
no
explicit button that I could easily locate using the touch screen
until I discovered by accident a gesture that would hide the keyboard.
It may be documented somewhere but I'll have to admit that I tend not to
read the documentation unless it is absolutely necessary.

I did find out about another touch screen smart phone by Samsung Omnia that
improved upon
the other designs by having an explicit hide button for the keyboard was
well.
The keyboard buzzes after each key press as a feedback mechanism.

I have no association with sales, servicing, development or evaluation of
these products.

Yours,
John

On Thu, Feb 5, 2009 at 7:46 PM, Tami tami...@gmail.com wrote:

 I have the Storm and to be honest, I had buyer's remorse for the
 first week or two. I've had it for a little over a month now and
 love it. There is a definite learning curve to using the keyboard and
 touchscreen.

 I like the feel of pushing the screen like a button however, I've
 found that I cannot type with one hand. I need to turn it sideways to
 get the full keyboard and use two thumbs to hit the keys just right.
 The keys, by the way, light up before you push on them so that helps
 with the visual feedback so I catch myself starting to hit the wrong
 key before I push down.

 I design phone web apps from time to time and had the chance to work
 with the iPhone and the new Google phone. All three touchscreens are
 great phones, but Google has some kinks to work out (although I love
 the fact the keyboard slides out). Blackberry just needs to start
 enabling JavaScript as a standard and that would make my life so much
 easier.

 I hope that helps!
 Tami


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-- 
John Chin
User Experience Professional
jc...@acm.org
http://www.johnpchin.com

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[IxDA Discuss] FW: Separate Navigation labels and page titles

2009-01-30 Thread John Romano
I¹d love to hear people¹s opinion on how closely navigations titles should
match page titles.

E.g. A primary nav might include ³Products | Services | Customer Service |
About Us². These titles need to be short to fit into the space and to make
choosing one easy and strait forward.

Clicking on ³Products² in the navigation would bring you to a page that has
an top heading (H1).

Questions:
Should that H1 title be exactly the same? E.g ³Products²
Is it OK if it is a little friendlier? E.g ³Our Great Products²
Is it OK if it very different? E.g ³All the great stuff we make²

The copywriter wants page titles to be witty, the search engine guy wants
them to help SEO, and the UX wants them to match to avoid confusion.

What do you think and how important is it to you?

Thanks.

Regards,
John Romano  |  Web Developer  |  capstrat
 jrom...@capstrat.com

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Re: [IxDA Discuss] Reverse colour text and attention blindness

2009-01-19 Thread John McCarthy
Thanks for the Apple example Den. I hadn't seen this yet.
This type of slider mechanism could work well as an alternative 
to tabs - especially if there tabs represent some sort of continuous
journey.  
I'd probably keep it persistent though. It disappears once you click
through on the Apple site.

Thanks again for that

 



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Re: [IxDA Discuss] Site Map Design - Best Practices

2009-01-19 Thread John Gibbard
All,

c.f some interesting discussion about Sitemaps as/in footers in this
discussion [1] from October 2008.

J.

[1] http://www.ixda.org/discuss.php?post=33722search=footer


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Re: [IxDA Discuss] Reverse colour text and attention blindness

2009-01-17 Thread John McCarthy

The problem is that some users seem to completely ignore the other
tabs in an in-page tab panel - even when the tab headings are clearly
relevent to their task. 

Obviously any tab panel should have some element of foreground and
background in the design but if the background is never even used
then it becomes a problem. 







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[IxDA Discuss] Reverse colour text and attention blindness

2009-01-16 Thread John McCarthy
I'm working on a design at the moment that has a tab panel in the page.

In the first iteration the visual designers used reverse colour on the main
type to distinguish between the selected tab and the unselected tab. This
type of colour reversal is a classic graphic design trick to decrease the
visual noise on a page.

My problem however is I think this kind of that it can introduce interaction
problems.
It is well known that we selectively attend on the basis of colour - in
other words if you are tuned into black text you will tend to not see any
white text. This is exactly the reason why the classic graphic design trick
works.

For the user this results in a kind of tab blindness - an effect I've seen
in a number of testing sessions.
Has anyone come across this observation or any design guidelines that advise
against colour reversals in navigation devices?



-- 
Dr. John McCarthy
Experience Architect

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[IxDA Discuss] Interfaces Magazine - Issue 77

2009-01-15 Thread John Knight
Interfaces Issue 77 ­ HCI and Social Networks
The latest issue of Interfaces is now available as pdf from the Interaction
Website and features:

* Challenging HCI practice by Yvonne Rogers,  Abi Sellen,  Tom Rodden 
Richard Harper 
* Exploring the Facebook experience by Jennefer Hart
* ŒAll my people right here right now¹ by Airi Lampinen
* Social software in education by Shailey Minocha
* Reflections; the God of Small Things
* Location based applications by Sebastian Meier  Thomas Hirt
* Evaluating location aware games by Rod McCall
* Whose job is it, anyway? by Tom Stewart
* (re)Actor3 Reviewed by Jennifer G. Sheridan,  Nick Bryan-Kinns  Tom Lloyd
* Create 2008 Reviewed by Tony Rose
* Pastiche Scenarios by Mark Blythe
* My PhD by Lorisa Dubuc

Download HCI and Social Networks and visit the Interfaces archive at:
http://www.bcs-hci.org.uk/about/interfaces

Interfaces Issue 78 ­ HCI in the Real World
Please send your submissions to the next issue of Interfaces to
john.kni...@intiuo.com by February 14th



About Interaction  
Founded in 1984, Interaction is the longest-established and largest national
group in Europe devoted to HCI. A specialist group of the British Computer
Society, Interaction publishes Interfaces, the  award-winning quarterly
magazine for members and the high-ranking international academic journal
Interacting with Computers. The group also organises a prestigious annual
international conference (HCI 2009 is in Cambridge in September) as well as
regular workshops and events including the HCI Educators Conference held
annually with IFIP (in Dundee Abertay in April  2009). Interaction runs a
number of websites including the leading global usability portal,
UsabilityNews.com. 

Join Interaction 
Existing BCS members can join Interaction for free: simply select
Interaction as one of your five specialist groups. Those not currently in
the BCS can join Interaction by taking out Student (£25) or Affiliate (£35)
membership of the BCS (or indeed any of the other membership grades). This
also entitles you to free membership of four additional BCS specialist
groups and is available from http://www.bcs.org/server.php?show=nav.5780.
 
Websites
Interfaces Magazinehttp://www.bcs-hci.org.uk/about/interfaces
Interacting with Computers  http://ees.elsevier.com/iwc/
HCI 2009  http://www.hci2009.org/
Usability News  http://www.usabilitynews.com/
HCI Educators Conference  http://hcied2009.abertay.ac.uk/

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Re: [IxDA Discuss] Ux Trends to watch out for in 2009

2009-01-14 Thread john
Barbara et al.

Very interesting, I'd love to take a look at USAA's Financial Strength tool
... Damn the need to a) be a customer b) be registered to see it !

(ref:
https://www.usaa.com/inet/ent_utils/McStaticPages?key=advice_planning_mainw
a_ref=pub_global_advice_and_planning)

J. 

-Original Message-
From: Barbara Ballard [mailto:bball...@gmail.com] 
Sent: 14 January 2009 13:48
To: danny.h...@hobointernet.com
Cc: Jared Spool; disc...@ixda.org; j...@smorgasbord-design.co.uk
Subject: Re: [IxDA Discuss] Ux Trends to watch out for in 2009

On Tue, Jan 13, 2009 at 12:22 PM, Danny Hope danny.h...@gmail.com wrote:
 2009/1/13 Jared Spool jsp...@uie.com:
 Jet Packs!
 Flying cars!
 Online Banking that doesn't frustrate!

 The first two are more likely than the third.

So let's take a moment out to congratulate banks that have GOOD online
banking experience. My first nomination is USAA. They posted a survey
recently and there were a few things I wanted them to fix, and I was having
fun actually describing them in detail, with the actual hope that a designer
might read what I was writing.



Barbara Ballard
barb...@littlespringsdesign.com 1-785-838-3003


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[IxDA Discuss] Ux Trends to watch out for in 2009

2009-01-13 Thread john
Anyone got any ideas? I tried looking amongst the mailing lists and boards
but all I really discovered was noise (Again) about the mobile interaction
tipping-point, semantic will/web and gestural interfaces.
 
Has anyone seen a good article or blog post prophesising about the year
ahead?
 
John.

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Re: [IxDA Discuss] Ux Trends to watch out for in 2009

2009-01-13 Thread John Gibbard

 Online Banking that doesn't frustrate!  

I have it on good authority that that one's going to be ticked-off
this year :)

J.


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Re: [IxDA Discuss] Default UI standards for phone keypads: Audiotex

2009-01-13 Thread John Vaughan
True enough that new technology may spawn different patterns  behaviors - 
but there's also a tremendous inertia to history:  Even something as poorly 
designed (from a usability perspective) as the QWERTY keyboard persists, 
even as we speak...


New designs often base their credibility on adherence to existing, 
cuddly - or at least familiar - forms



- Original Message - 
From: Phillip Hunter phil...@speechcycle.com

To: disc...@ixda.org
Sent: Thursday, January 08, 2009 5:01 AM
Subject: Re: [IxDA Discuss] Default UI standards for phone keypads: Audiotex



John,

I think that mobile interactions are a whole mostly new area.  While
there might be, and should be, some things borrowed from other
devices and environments, the combination of factors at play for
mobile users (broader and more temporal contexts, touchscreens,
softkeys, differing app and browser behaviors, etc.) make it really
hard to say yes, let's use this thing from the past.  For
example, I am unsure that numeric input will be primary.  Moreover,
I'm quite sure no one really understands yet what the standard UI
functions for mobile are.  And certainly there will be context and
task variations of them when we think we do.

One last note.  I don't have any references at hand, but I will say
this about voicemail.  My hope is that it is changing and
drastically.  New (to the public) features such as the visual aspect
on the iPhone and transcription to email are signs of what in my
opinion is a long overdue rethinking of the voice message silo.

ph


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Re: [IxDA Discuss] Video conferencing for distributed design???

2009-01-10 Thread Bonnie John
 group.


Part of the solution is to always have the main speaker in such a 
position that they face both the camera/TV and the physically 
co-located group.


. . .

If you have no budget for tech support you probably don't have a huge 
technology budget either. And your solution needs to be set up and 
broken down before and after each class, in less than 10 minutes in a 
location you don't control. Unless I'm mistaken, you need a free, 
portable, high quality telepresence solution that can handle multiple 
groups with dozens of people. I don't think you can square that circle.


Here's what I think you would need to do this really well (although 
I'm skeptical about whether it's possible to facilitate a 50-person 
critique, even if they were all in the same room together).


- Dedicated room for presentations (set it up once and forget it)
- Teleconference system with a high quality camera (remote pan/zoom)
- Roving (mutable) microphone for questions
- Dedicated network connection for video conferencing
- Secondary DV cameras for B-coverage
- Dedicated laptops for mirroring (could be student laptops, but tricky)
- Large-format HDTV displays (with DV to HDMI adapter)
- VNC (free!)

It's also going to take lots of practice for the students to become 
adept at presenting this way. It's easy to forget about the far 
audience(s) and focus on the physical audience, particularly because 
the lag makes it difficult for the far audience to get a word in 
edgewise unless you design in ways to pull them into the conversation. 
It's a learned skill, just like presenting in front of a physical crowd.


You might do the math and find it's easier just to fly everyone to 
Portugal. :-)


// jeff



On Jan 9, 2009, at 6:53 AM, Bonnie John wrote:


The masters program in HCI at Carnegie Mellon University in Pittsburgh,
USA, has a joint program with the University of Madeira, Portugal and we
offer a joint project class where the students are dong an extended, 8-
to 12-month project. They need to present their preliminary designs
simultaneously to both groups and get feedback from both groups. Last
year, our video conferencing equipment was not up to the task -- too low
quality, too many drop-outs in transmission, and far too hard to set up
and maintain (we have no staff to do that, nor budget to hire video-tech
staff).



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[IxDA Discuss] Video conferencing for distributed design???

2009-01-09 Thread Bonnie John
The masters program in HCI at Carnegie Mellon University in Pittsburgh, 
USA, has a joint program with the University of Madeira, Portugal and we 
offer a joint project class where the students are dong an extended, 8- 
to 12-month project. They need to present their preliminary designs 
simultaneously to both groups and get feedback from both groups. Last 
year, our video conferencing equipment was not up to the task -- too low 
quality, too many drop-outs in transmission, and far too hard to set up 
and maintain (we have no staff to do that, nor budget to hire video-tech 
staff).


I don't want to go to video conference vendors uninformed because their 
motivation is to sell me _something_ and they'll probably tell me what I 
want to hear.


So I am looking for an existence proof from this community.

Has anyone had a _good_ experience doing design presentations and crit 
over a distance? If so, can you tell me what equipment facilitated the 
interaction (not just video conferencing -- any technology, phone, 
screen sharing, electronic whiteboard, etc.)


Our physical and budgetary requirements:
1. The group size ranges from 15 to 30 people in one room
2. There are usually 2 sites, but for 3 months of the project, there are 
3 sites, so it has to handle at least 3 sites.
3. It must be easy to set up because there is often a class in the room 
before this class and we have at most 10 minutes of set-up.
4. It must have reliable transmission across the continental US and 
across the Atlantic.
5. It can't require a technical staff -- no budget for that -- 
intelligent computer-saavy faculty must be able to get this to work and 
keep it working!


Both good and bad examples are most welcome (we have to know what to 
stay away from as well as what might be good candidates).


Thanks so much,
Bonnie

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Re: [IxDA Discuss] Video conferencing for distributed design???

2009-01-09 Thread Bonnie John
I have used Skype only for (1) discussing things with a handful of 
people, not 50-ish people and (2) only for items that are on a computer, 
not hand drawn sketches up on a tack-wall.  I looked at Adobe Connect 
Now and it also seems to b\e about sharing the computer, not large 
interactions among people or paper sketches.


Am I missing something? Has anyone had experience with either Skype or 
Adobe Connect Now for 50-ish people and hand-drawn stuff? If so, can you 
give a few details about how that worked?


Thanks,
Bonnie




Maria wrote:

What about skype? I hardly used it myself for these purposes, but in a
survey around the same topic I received many positive feedbacks on
it...
May not be what you are looking for or is that your neg experience?
  



Ricardo Seiji wrote:

Adobe Connect Now
https://acrobat.com/#/connectnow/ConnectNowBegin

Regards,
  



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[IxDA Discuss] Beautiful Concept Modelling/Visualisation

2009-01-08 Thread john
http://vimeo.com/2696386 uses iconography and monochromatic design elements
to explain the history of the web. Beautiful work which is inspiring for
Ix/Ux documentation.
 
John.

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Re: [IxDA Discuss] Default UI standards for phone keypads: Audiotex

2008-12-31 Thread John Vaughan

Philip

Thanks for your very thorough response.  Informative, tho a little 
disappointing in that there don't seem to be much in the way of audiotex 
standards - even after 30 years of regular usage.


I first entered the emerging UxP field in 1979, when audiotex (often 
Audix-based) systems were the primary working models for widely accessible 
interactivity.  As a graphical guy, I moved quickly into the pc-screen w/ 
full keyboard interface arena as it became the primary and dominant 
interactive platform.


My Context for the question:

Hand-held devices are what's happening.  That means that many people are now 
doing their interactive stuff using a smaller, more constrained video screen 
and entering input primarily via numeric keypad.


So I'm wondering if there aren't lessons to be learned and models to be 
emulated in the existing / conventional audiotex  systems.


As a further step, is it feasible (appropriate) to try to map some of the 
standard UI functions in any interface to numeric shortcut keys that are 
broadly understood  accepted?  Symbolic placeholder that transcends 
language barriers.


Net/Net:  It appears that - altho audiotex (often voicemail) systems remain 
pervasive across the globe - there actually aren't many UI standards to be 
mined.  But it's a thought...


If you can provide any references to those semi-standards, Philip, it would 
be appreciated.


PS

Do you think that The 411 (for More Info) has legs?
or 611 for Contact Us
or 911 for Help(!)




- Original Message - 
From: Phillip Hunter phil...@speechcycle.com

To: disc...@ixda.org
Sent: Tuesday, December 30, 2008 9:37 AM
Subject: Re: [IxDA Discuss] Default UI standards for phone keypads: Audiotex



John,

There are very old semi-standards that companies such as the
pre-breakup ATT published that also included menu structure
guidelines.

In practice, though, these are not used widely enough to call them
standards.  In addition, your example actually mixes a voicemail-type
system references with other more general conventions.

So, a little more context would be helpful to know what you are
after.  I've designed and built many DTMF and speech systems and
many good and bad usages abound.  In general, though, for customer
service or other information systems, yes, keys 1 - 6 are used for
call reason sorts of options, 8 or * can be used for going back one
level or to the main menu, 9 can be used to end the call, and # for
variable length digit string entry termination.

In voicemail systems, while there should have been a standard based
on or inspired by the Audix system, in reality many companies have
done wonders in butchering what could be a straightforward interface.
To step into fantasyland for a moment though, for the menus, the same
options above could apply.  Once listening to a message, 1 can be
rewind, 3 can be fast forward, 5 can be message meta-data
(calling number, date, time), 7 can be delete, 8 can be reply
to, 9 can store the message, * can be exit to the menu, and
# can skip to the next message.  While no real standard exists,
these are similar enough to many existing systems to be quickly
learnable, IMO.

Also, though you didn't ask, 0 should always get the caller to a
person.  Or at least to something helpful if not.

Phillip


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[IxDA Discuss] Default UI standards for phone keypads: Audiotex

2008-12-30 Thread John Vaughan
There seem to be some default UI standards in terms of dedicated numeric 
keypad functionality on most phone-based platforms, s.a:

1 - Do it
7 - Delete it
9 - Save it
* - Up one level in hierarchy / Back
# - Confirm / Submit entry

Is there a central reference source for such conventions?  How pervasive are 
they (i.e. conformance by providers, international scene)?  Is there an 
actual industry standard?  etc.


Thanks


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Re: [IxDA Discuss] Neat use of Tufte's sparklines: Airline pet incidents

2008-12-23 Thread John Gibbard
Whilst I have used them in Excel reports on metrics (Bissantz
Sparklines plugin) I was (coincidentally) struck by this piece of
information design yesterday when browsing a flickr set. The use of
sparklines here also demonstrates issues with scale though - as I
believe Tutfte points out - scale is less important than trends with
this kind of data.

http://www.flickr.com/photos/juhansonin/393271975/sizes/o/in/pool-575...@n25/



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[IxDA Discuss] Mobile (Cellphone) Activated Streetlamps

2008-12-23 Thread john
This piece from BBC News [1] demonstrates how the residents of Doerentrup
can activate the street lighting via mobile phone. This requires them to
call a specific number and then use an access code to switch a specific
lighting array for the street they want lit-up. Given that this is targeted
at older people who may well have memory issues, it seems peculiar to force
them to remember a (series of) 6-digit access code(s). A case where voice
recognition seems a better option?
 
[1]  http://news.bbc.co.uk/1/hi/technology/7795492.stm
http://news.bbc.co.uk/1/hi/technology/7795492.stm

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Re: [IxDA Discuss] Interaction Designers: What is your elevator pitch?

2008-12-20 Thread John Vaughan

I design the Easy Button




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Re: [IxDA Discuss] Interaction Designers: What is your elevator pitch?

2008-12-20 Thread John Vaughan

On second thought:

The appropriate answer (and it's all about context, isn't it?) would have to 
be ... It Depends on the Audience




General Public:  You've seen the TV ad for that Easy Button?  I do that.

IT Manager:  Making your 50,000 lines of code  usable by Normal People

Marketing:  I'm the Competitive Edge.

CIO:What's the main difference between a conventional IT shop and a 
professional software development house?   Me.




- Original Message - 
From: John Vaughan vaugh...@optonline.net

To: IxDA Discuss disc...@ixda.org
Sent: Saturday, December 20, 2008 3:33 PM
Subject: Re: [IxDA Discuss] Interaction Designers: What is your elevator 
pitch?




I design the Easy Button




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[IxDA Discuss] Urgent Request: Examples of great Ix copy

2008-12-05 Thread john
I'm looking for really friendly, perhaps even self-effacing and humorous
copy online.
 
So examples of great, useful and friendly error messaging, interaction
guidance and just the kind of tone-of-voice that makes you sit-up and think
this isn't a faceless corporate/sale/traditional site experience.
 
All suggestions hotly anticipated and greatfully rec'd.
 
John.

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