Title: RE: deleted AL deleted - still fires
**
Patrick:
It is still in the database.
Look in the Active Link storage forms and see if it still there. You should be able to delete it from there.
I assume that the AL is not showing in the listing thus this will take database manipulation,
Title: RE: Direct Contract
**
Bob:
Since you work for a government agency, your hands may be tied by laws and regulations. Now, if this applies to you, you may be able to join a small company to get your name known. Once this happens you should be able to get small jobs then increase in
**
Alex:
Get with your DBA and have them run statistics on the
database. I HIGHLY recommend using DBA Studio to tune the database for
memory sizing. I also recommend examining what your users are doing with
form queries and adding appropriate indices. Tuning the database is more
an art
Title: RE: question
**
Axton and Rocky:
The IT manager may have been burned by the sudden departure of a developer without the corrent amount and type of documentation, causing much work by anyone that followed-on.
James McKenzie
L-3 GSI
From: Action
Title: RE: New SupportWeb browser support
**
David:
Thank you for the clarification on support for Safari. At one time, the standard line was We do not support Safari, there are no plans to do so. Please install a [insert Gecko based browser name here] as we do support them. There are many
Title: RE: DSO replacement (UNCLASSIFIED)
**
Gordon:
If these are internal sites you might want to look at Web Services to move the actions around. You may also want to look at the Tuning DSO for High Performance Tips and Tricks article.
James McKenzie
L-3 GSI
Title: RE: OT - Consulting rates and partners - question on (friday humor)
**
Joe:
I don't every other week.
James McKenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Jarl Grøneng
Sent: Sunday, November 05,
that? I was told by both BMC and Apple that they are finally working on it.
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Monday, November 06, 2006 2:31 PM
To: arslist
]
262-703-5911
McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
11/06/2006 01:30 PM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: New SupportWeb browser support
**
Brian
Title: RE: Question on group types
**
Robert:
Self Explanatory if you think about it.
None: No access to any form on the system
View: View information in authorized forms, but cannot change entries
Change: Can view and change information on authorized forms.
These groups also have to be
Title: RE: Remedy Support Site - Fixed? Endless Loop: Documents?
**
David:
Testing maybe?
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Easter, David
Sent: Thursday, November 02,
**
Patrick:
Try AND instead of OR.
James McKenzie
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Hardy,
PatrickSent: Wednesday, November 01, 2006 7:13 AMTo:
arslist@ARSLIST.ORGSubject: Filter qualification based on group
membership
**
Good
Title: RE: Filters not reading SHR:People
**
Peter:
Check the permissions to the SHR:People form and check the Group form to insure that all of your groups are still there and correct.
Also, make sure that this user does exist in both the People AND User forms.
James McKenzie
L-3 GSI
Title: RE: bowser issue with 7.0.0patch2
**
Rocky:
Works as designed? You logout your user on a Window close, this should be invoked when the browser is closed by clicking on the X but it IS NOT. The browser does NOT send in a window close message to the server. Remember HTTP is
Title: RE: Server sizing Performance
**
Titanium:
Your DB server is a little small. I would suggest upping to 8GB, especially if you are using MS SQL. What you don't tell here is the network connection. I would recommend at a minimum 100BaseTX, if not GigE or 1000BaseF.
James Mckenzie
L-3
Title: RE: CMDB Classes
**
Matthew:
Interesting I thought they would have removed it by now.
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Watson, Matthew (Melbourne)
Sent:
Title: RE: Remedy and Marimba Heritage Customers Knowledge Base (U)
**
Sandra:
I would hate to say this, but it works for me and I'm behind at least one firewall and a web cache per Army guidance.
James McKenzie
L-3 GSI
From: Action Request System
oracle db into the utf8 db?
Axton Grams
On 10/30/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote:
**
Dwayne:
Go:
1. Install Oracle 9i on your new machine. Import database. Upgrade
to 10g. This will insure that the database's metadata is upgraded to
the new version
Title: RE: QUESTION: MENU - NOT LIKE
**
Alfredo:
Yes. LIKE will force a full table scan as you are looking for part of a word. HOWEVER, that being said, Group is much different as the text value is converted into a numeric and then searched for. This may NOT force a table scan but I don't
Title: RE: BMC Support(less)
**
Richard:
Support has not been offshored as much as it has been automated. I am very pleased when I get a human on the phone with the quality of service provided by BMC.
James McKenzie
L-3 GSI
From: Action Request System
Title: RE: Remedy Support Site - Fixed? Endless Loop
**
Bob:
Service Help Desk for the EnterpriseAnd ARS is there, you have to look for it. Welcome to the new way of doing business.
James McKenzie
L-3 GSI
From: Action Request System discussion
Title: RE: CMDB Classes
**
Kevin:
You can go to one class, but that will not be ITIL complaint and may make matters worse.
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer
C-E LCMC HQISEC/L3 [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList) arslist@ARSLIST.ORG
10/31/2006 05:59 AM
Please respond to
arslist@ARSLIST.ORG
To
arslist@ARSLIST.ORG
cc
Subject
Re: QUESTION: MENU - NOT LIKE
**
Alfredo:
Yes. LIKE will force
) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, October 31, 2006 7:41 PM
To: arslist@ARSLIST.ORG
Subject: Re: CMDB Classes
Kevin:
You can go to one class, but that will not be ITIL complaint and may make matters worse.
James McKenzie
L-3
Title: RE: CMDB Classes
**
David:
I think that you now understand what I was trying to get at. If you have a homogeneous environment, you can use one and only one class. Otherwise you should use only those classes you need. No Java programs, no need for J2SEE classes. No database server, no
Title: RE: CMDB Classes
**
David:
You have a valid point. I would consider ITSM 5.6
compliant (it was basically a rework of 5.5 to move BMC's fields out of the user
number range) and ITSM 6.0 not.
Getting the CMDB compliant may take major effort on BMCs
part.
James McKenzie
L-3 GSI
Title: RE: OpSet in Web Service
**
Joe:
See below.
James Mckenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Joe Grande
Sent: Monday, October 30, 2006 7:35 AM
To: arslist@ARSLIST.ORG
Subject: OpSet in Web
Title: RE: Upgrading and switching platforms at the same time
**
Dwayne:
Go:
1. Install Oracle 9i on your new machine. Import database. Upgrade to 10g. This will insure that the database's metadata is upgraded to the new version.
James McKenzie
L-3 GSI
-Original Message-
From:
Title: RE: Remedy Consultant need at Northern CA
**
Herb:
I doubt you can get seven years of experience with 6.x. I think that was back in the 4.x days. I have that level of experience.
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion
Title: RE: OpSet in Web Service
**
Joe:
Sorry that this did not work for you. From what I understand of the construction of the XML Set request, that is where the information should go. Maybe someone else has the correct answer.
James McKenzie
-Original Message-
From: Action
**
Rick:
Is is not true that you cannot run an unlicensed server
with the ITSM applications. This would cause the problem that
Igorsees?
James
McKenzie
L-3 GSI
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick
CookSent: Monday, October
, which requires an AR Server license. I believe that the deployable applications that ITSM 7 uses also require an AR Server license.
But if Igor's got application licenses, odds are he has an AR Server license, too, so I'm not sure that's his problem.
Rick
On 10/30/06, McKenzie, James J C-E
Title: RE: scrolling message in remedy
**
Jason:
When you 'tag' along a new topic onto an existing message
as a reply, this will cause message threading (the abililty to follow a series
of messages on a single topic) to break. It is best that you start with a
new message to the list. The
Title: RE: Client Application SSO (U)
**
Patrick:
Again, this looks like a Windows only solution, which will not work for the Army's Remedy servers on a large scale as they are installed on UNIX systems.
James McKenzie
L-3 GSI
From: Action Request
Title: RE: ARS 7.0.01 Release Notes (English)
**
Axton:
U da man!
Thank you for this. I've passed this to another Remedy administrator so we can use this to check our installation(s).
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion
Title: RE: Exporting Server Definitions
**
Sully:
I think it is using the AT command and a command string. Have not tried this automatically.
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On
: Thursday, October 26, 2006 7:54 AMTo:
arslist@ARSLIST.ORGSubject: Re: Client Application SSO
(U)
**
Correct..
I did what he did on the Solaris servers.. Back in March / April time
frame..
We did something similar to Stephen..
On 10/26/06, McKenzie,
James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED
Title: RE: scrolling message in remedy
**
Jason:
On the Web?
Also, Please start a NEW topic with a NEW message. It messes up message threading and could result in your message being skipped over or automatically deleted.
James McKenzie
L-3 GSI
From:
Title: RE: Enhancement: Schema ID on AR Admin tool...
**
Jarl/Joe/Axton/Jay:
Look in the Developer Connection. This may be there as a schema. I think that was where we started and worked our way through the situation where we had a form to reset the NextID on our development server. Made
Title: RE: Enhancement: Schema ID on AR Admin tool...
**
George:
You can do the last through SQL right now:
Update arschema Set Nextid=any number 1,000,000,000,000,000 where schemaid as select schemaid from arschema where name ='formname';
This is SQL psuedocode and spells out how to do
Title: RE: Remedy Support Site - STILL broken
**
Axton:
I hate using HTTP for large file downloads. I understand that FTP can be a real problem,, especially if you are sitting behind a firewall.
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion
] On Behalf Of Axton
Sent: Tuesday, October 24, 2006 7:07 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Support Site - STILL broken
Why?
Axton Grams
On 10/24/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote:
**
Axton:
I hate using HTTP for large file downloads. I understand
**
I was approached
about placement of information related to a storage area network and where to
put information about the device into the CMDB. Is anyone working with
these devices and how did you identify them in the CMDB and which class did you
use?
Thank
you.
James
McKenzie
L-3
)
[mailto:arslist@ARSLIST.ORG]On Behalf Of McKenzie, James J C-E LCMC
HQISEC/L3
Sent: Tuesday, October 24, 2006 10:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: Remedy Support Site - STILL broken
**
Axton:
File breakage. We experience this constantly with Windows downloads
+ Process + Tools
Fast, Accurate, Cheap Pick two.
On 10/24/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote:
**
I was approached about placement of information related to a storage
area network and where to put information about the device into the
CMDB. Is anyone working
Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, October 24, 2006 8:55 AM
To: arslist@ARSLIST.ORG
Subject: Re: Enhancement: Schema ID on AR Admin tool...
**
George:
You can do the last through SQL right now:
Update arschema Set Nextid=any number 1,000,000,000,000,000 where
Title: RE: Adding Timestamps
**
Use a SET Fields action:
Field: your date field
Value: $TIMESTAMP$ + 7200
Remedy stores the time as UNIX epoch time (Jan 1, 1970 UTC) in seconds as a 32 bit unsigned integer. Thus to add two hours, you have to add two times the number of seconds in an
Title: RE: ARS 7.0 Install
**
David:
CMDB 2.0 is not compatible with ITSM 6.0. Do you mean ITSM 7.0?
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of David Zifchock
Sent: Tuesday, October
Title: RE: 7.00.01 on Solaris
**
David:
You need to check the TNSNAMES.ORA file that you are using. It has to be in a different directory than the one you used for Oracle 9i. Check Metalink for anything you have to do to use a downlevel database with the 10g clients.
James McKenzie
Title: RE: 7.00.01 on Solaris
**
David:
I did find one thing. Can you connect via SQL*Plus to the Oracle Database from within the 10g client directory? I had to install two packages that were not originally installed on my server. The Client should not have installed without them.
James
J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote:
**
David:
CMDB 2.0 is not compatible with ITSM 6.0. Do you mean ITSM 7.0?
James McKenzie
L-3 GSI
-Original Message-
From: Action Request System discussion list(ARSList) [ mailto:arslist@ARSLIST.ORG mailto:arslist
Title: RE: Enhancement: Schema ID on AR Admin tool...
**
Les:
I used to work in a shop where we built a custom form that would list the available schemas, the schemaid. This was done through an SQL Menu. Clicking on one of the available schemas gave you the current value of the nextid. This
Government is already here I afraid.
Later,
Dave
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Wednesday, October 18, 2006 16:58
To: arslist@ARSLIST.ORG
Subject: Re: DOD Remedy
Title: RE: What's New 7.x WBT
**
Den:
It is about four hours long and gives you what is new for ARS 7.0. If you have the money, I recommend taking the course.
I have a co-worker here that took the Admin course and she said it helped her understand what is going on.
James McKenzie
Title: RE: WUT does not list currently openned windows from the Window Menu (no 1,2... after Arrange Icons submenu)
**
Igor:
I've had this problem for a long time. I don't know what causes it. Maybe an upgrade to the ARS 7.x User Tool might fix it.
James McKenzie
L-3 GSI
Innovative
it yet on v7.
George
On 10/19/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote:
**
Igor:
I've had this problem for a long time. I don't know what causes it.
Maybe
an upgrade to the ARS 7.x User Tool might fix it.
James McKenzie
L-3 GSI
Innovative Solutions
Title: RE: Remedy Support Site - Fixed?
**
Chris:
Interestingand agrevating at the same time. I
don't want you to spend hours on the phone. Maybe I can find information
on how to submit an e-mail to start a ticket
James McKenzie
L-3 GSI
From: Action Request System discussion
(previously, Firefox didn't work at all).
Patrick Shelston
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: October 18, 2006 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Re
Title: RE: Server Processes
**
Abdullah:
Is there any number in the line where the server terminates?
Does the arserverd process restart from armonitor?
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList)
Title: Server Processes
**
Abdullah:
You have a major problem on your hands. I suggest
upgrading the clients and then re-installing ARS.
James McKenzie
L-3 GSI
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Baytops, Abdullah
P.Sent: Wednesday,
Title: RE: Server Processes
**
Abdullah:
First, install/upgrade the new clients. This may solve your problem. If not, then you will have to re-install ARS. Hopefully this will fix the problem. If not, I hope you have a good database backup plan. This is the order that I would work this
Title: RE: Client Application SSO (U)
**
Sandra:
Don't be so greedy. Let Stephen share with everybody
James McKenzie
L-3 GSI
Innovative Solutions - Extraordinary Results
From: Action Request System discussion list(ARSList)
Title: RE: Client Application SSO (U)
**
Dave:
Not that I know of. I could check with the folks at the Army Knowledge On-Line to see if there is an Army group.
You wanna be the 'boss'?
James McKenzie
L-3 GSI
From: Action Request System discussion
Title: RE: Client Application SSO (U)
**
Sandra:
This must be a first. I've been asking all over for a SSO solution for quite some time based on smart card PKI and/or Windows AD authenication.
James McKenzie
L-3 GSI
From: Action Request System
, there is nothing that cannot happen today. Mark Twain
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Wednesday, October 18, 2006 5:43 PM
To: arslist@ARSLIST.ORG
Subject: Re: Client
: Wednesday, October 18, 2006 2:56 PM
To: arslist@ARSLIST.ORG
Subject: OT:DOD Remedy User's Group (formerly SSO)
All,
I think this thread needs a subject change. There, it's changed.
Scott Parrish
IT Prophets, LLC
Original Message:
-
From: McKenzie, James J C-E LCMC HQISEC/L3
Title: RE: Client Application SSO (U)
**
Dave:
I agree. We need some sort of leadership to form and get the RUG up and running.
James McKenzie
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Davis, David
Title: RE: Mid Tier - Long Applet Load Time
**
Jamie:
Looks like a long-fat connection (network latency) problem between the Mid-Tier server and your ARS server. I know that there is a program available that will 'pre-load' the cache and you might want to utilize it.
James McKenzie
server closer to the clients, and pre-cached to that, it would take care of the problem either way.
Rick
On 10/17/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote:
**
Rick:
I think the problem is due to the method used to move information from the ARS server to the MT
Title: RE: Mid Tier - Long Applet Load Time
**
Don:
Jamie's problem is well known for long distance RPC traffic. I attended a briefing on the Riverbed traffic shaping device and RPC is very 'chatty' and the longer the connection, the longer it takes to transfer information. The ultimate
---
and that is even for users on campus only a few hops removed from MT!
Don W. McClure, P.E.
Systems Engineer
University of North Texas
[EMAIL PROTECTED]
940.565.3287
McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] 17-Oct-06 10:05 AM
Don:
Jamie's problem is well known for long distance RPC
Title: RE: CA's Clarity and ARS 6.3
**
Devan and Jon:
You need to speak with Kelly Deaver
James McKenzie
-Original Message-
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Devon Yost
Sent: Tuesday, October 17, 2006 9:25 AM
To:
Title: RE: Remedy Support Site - Fixed?
**
Peter:
Make sure you are using the REMEDY site and not the BMC site. They are right on top of each other. Yes, BAD DESIGN...
James Mckenzie
L-3 GSI
-Original Message-
From: Action Request System discussion list(ARSList)
Thanks
Peter Lammey
ESPN MIT Technical Services Applications Management
860-766-4761
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, October 17, 2006 12:52 PM
Title: RE: Remedy and TNSNAMES.ora
**
Do not edit this file! It is used by the arserverd process (or arserver.exe program) to connect to your Oracle database. The arserverd process's port is NOT relevant to the port needed/desired to connect to your Oracle database.
If there is a problem
Title: RE: Mid Tier - Long Applet Load Time - pre-cache
**
Jamie:
You can setup a process where the cache program is run on a scheduled basis or you can set it up as a button which will run the script from a form that can be accessed only by admins. Use a button to run a run process
Title: RE: Remedy and TNSNAMES.ora
**
Chris:
Do you have a DNS entry for the server name anywhere? Tnsping will read the tnsnames.ora file and then use the IP address in the entry to attempt to contact the server on the port mentioned. This should be 1521 unless you set up the server with a
Title: RE: Remedy and TNSNAMES.ora
**
Chris:
Oracle NEVER runs at 2020 unless it is configured to do so. The standard port for Oracle is 1521. Try that one or 1571 and see if you can ping the server. Also, beat on your DBA and let them know that you need a VALID tnsnames.ora file. If you
Title: RE: Remedy and TNSNAMES.ora
**
Fred:
Thanks. I hate ambiguous acronyms
Chris is correct. He should be able to log into the Oracle server with the appropriate credentials and settings.
James McKenzie
L-3 GSI
From: Action Request System
Title: RE: Remedy Support Site - Fixed?
**
Chris:
Did the page say:
Welcome Remedy and Marimba Support
Users.
on the page?
James McKenzie
L-3 GSI
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Pruitt,
Christopher JSent: Tuesday, October 17,
Title: RE: Remedy and TNSNAMES.ora
**
Chris:
If you are running Remedy against a REMOTE Oracle server, you have to have a proper TNSNAMES.ORA file on the Remedy server. If not, Remedy cannot and will not connect to the Oracle Database. GET THAT FILE from the system admin or if you are it,
Title: RE: Remedy and TNSNAMES.ora
**
Fred:
That might explain why when Chris connects to the database he was getting a port other than 1521. MS SQL defaults to 1433. I don't know about MySQL or DB2.
James McKenzie
L-3 GSI
From: Action Request System
Title: RE: Mid Tier - Long Applet Load Time
**
Lori:
Looks about right. The system has to generate the Java Server Pages code for the form and that definitely takes time. Second and later loads of the page should be one second.
James McKenzie
L-3 GSI
Title: RE: SupportWeb
**
Fred:
Looks like Support Web is now broken. The link from BMCs support page loops back to itself...
James Mckenzie
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Grooms, Frederick
Title: RE: SupportWeb
**
Fred:
Update: Yes it does work. Have to change my favorites tho'.
I got in and found all of the issues for myself, including one from my old employer. I do agree that an email address is a poor login choice, but it is better than some of the stuff I've had to put up
Title: RE: Notify Action To Group Not Working
**
David:
I can add my USD.02 to this. Each installation of ARS will create new forms and they may have different schemaids. This is the brilliance of ARS. You do not have to worry (mostly) about the underlying layout of the actual database
**
Stephen:
The only method that I know of to fix this is
indexing. Sadly, the value used for database retrieval is fixed and is
being exceeded. You don't state which database you are using
either
James McKenzie
L-3 GSI
From: Action Request System discussion
list(ARSList)
Title: RE: License Write Token Message
**
Brian:
This is normal when the user was in read-only mode and shifted to write mode. However, I would look at how your licenses are actually used.
James Mckenzie
L-3 GSI
From: Action Request System discussion
**
Joe:
If the entry is NULL, then the results should be
NULL. You are right. I think this is another one that deserves the
'field' != $NULL$ treatment.
James McKenzie
L-3 GSI
From: Action Request System discussion
list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe
DeSouzaSent:
Title: RE: License Write Token Message (U)
**
Brian:
You can suppress the message. However, you should also look into the usage of your Float licenses. This message only appears if an action that would use a Write token had occurred and none were available. By examining who and what is being
Title: RE: License Write Token Message (U)
**
Brian:
The message you refer to is one that is sent when there were no tokens available when a user logged on and then was given one later. That is why I'm confused
I would suggest looking into the use of rrrLicense as it will tell you if
Title: RE: OT: Try this out... Null ADM:Friday Humour
**
Daniel:
That must have been fun to troubleshoot. BTW, where is our usual Friday Humor? I know it was not MY turn to provide it.
James McKenzie
From: Action Request System discussion list(ARSList)
Title: RE: OT: Try this out... Friday Humour
**
Thad:
You are so right
James McKenzie
L-3 GSI
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Thad Esser
Sent: Friday, October 13, 2006 2:06 PM
To:
**
All:
I have been tasked
to setup Oracle 10g on either Solaris 10 or Windows 2003 Server (they have not
made up their minds on which server to use.) Any installation hints (other
than get the maximum amount of memory we can buy)?
James
McKenzie
L-3
GSI
and the 64-bit version of Oracle.
Axton Grams
On 10/12/06, McKenzie, James J C-E LCMC HQISEC/L3 [EMAIL PROTECTED] wrote:
**
All:
I have been tasked to setup Oracle 10g on either Solaris 10 or Windows
2003 Server (they have not made up their minds on which server to
use.) Any installation hints
Title: RE: Entry Id Prefix (default value 017) is creating Problem in SHR:Assignment form.
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Tarun:
If I remember correctly, the entryID field for the SHR:Assignment field is 15 characters in length, longer than what you need. Maybe you need workflow in the middle that pads the field
Title: RE: Key combination CTRL-SHIFT-END in numeric spinner field crashes usertool
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Mike:
I would take Rick's advice
I've been working with Remedy since 98 and have not had a user try to do this, yet.
James McKenzie
L-3 GSI
-Original Message-
From: Action Request
/ITSM 7.0
a micro.. sorry..
On 10/12/06, patrick zandi [EMAIL PROTECTED] wrote:
if you go windows.. the Gov will turn it into a possible SDC box..
if it is Solaris.. they really are not Controlling it in the same
MACRO manner.
just a thought.
On 10/12/06, McKenzie, James J C-E LCMC HQISEC/L3
, McKenzie, James J C-E LCMC HQISEC/L3
[EMAIL PROTECTED] wrote:
**
All:
I have been tasked to setup Oracle 10g on either Solaris 10 or
Windows 2003 Server (they have not made up their minds on which
server to use.) Any installation hints (other than get the maximum
amount of memory we can
your Remedy servers? You could have two (or more) ARS servers pointing to the same database so that if one goes the other continues to function. Then you need only worry about database replication. This would eliminate the need for DNS changes.
On 10/12/06, McKenzie, James J C-E LCMC HQISEC/L3
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