Re: [sussex_mug] Updating a reluctant iPad mini...

Wasn't there homework involved?;) Did you (force-)restart it? and/or free up more space? (ok, clutching at straws but this is homework, you haven't got forever...) Or perhaps tell us what you need the app for and we might be able to suggest other ways to achieve the same end? On 3 Jul 2018

Re: [sussex_mug] Memory upgrade

you can get both from crucial.com I had this recently: my 7 gb-RAM mac pro got very slow despite its SSD. Turns out that even on an SSD that wasn't enough RAM. However crucial said they no longer make RAM for machines that old (we did in the end whack some in that looked semi-compatible and it

Re: [sussex_mug] beep... beep... beep... MacBook RAM problem?

Have you opened it up and re-seated the RAM? Worth a try... On 12 Jul 2018, at 6:24, Ben Rubinstein wrote: A happy MacBook Pro (15", 2011) had a battery that was no longer up to the job, so we got a NewerTech replacement and installed that. Battery happy. However, intermittently it now fails

Re: [sussex_mug] No internet connection

because Mail is dragging stuff out of received messages and suggesting it! On 12 Jul 2018, at 10:58, Derek Cross wrote: > P.S. Why is Jason Davies appearing in my Mail address! -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubs

[sussex_mug] logitech USB headset not recognised

Hi folks This one is odd. I have an old but working logitech headset for mic and headphones over USB. My Mac Pro always worked with them fine before but not today (it's been a few weeks). I've tried swapping USB ports to ones that work with other devices but no joy. I've plugged them into my

Re: [sussex_mug] logitech USB headset not recognised

is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. On 2 Aug 2018, at 12:42, 'Jason Davies' via Sussex Mac User Group wrote:

Re: [sussex_mug] logitech USB headset not recognised

sure enough, it didn't work. Next thing I can think of is OS reinstall which is a bit heavy-handed unless someone has other ideas? cheers J On 2 Aug 2018, at 13:42, 'Jason Davies' via Sussex Mac User Group wrote: why is it I always think of those for other people but not

Re: [sussex_mug] Safari not responding

I've had that! everything came out with alt key depressed, or caps lock;) On 2 Aug 2018, at 15:49, Gillian Snoxall wrote: However, before I got around to doing it, my computer went haywire and refused to allow me to type at least half the letters of the alphabet. The local Mac man had a look

Re: [sussex_mug] logitech USB headset not recognised

ok, it randomly appeared in Sound prefs but doesn't work. I suspect it's just too old. Thanks to Sam for the reminder of the obvious remedies;) On 2 Aug 2018, at 12:42, 'Jason Davies' via Sussex Mac User Group wrote: Hi folks This one is odd. I have an old but working

[sussex_mug] 'ipad disabled for 10 minutes' screenshots

Hi folks Just found three screenshots from a couple of weeks ago in my photos that say 'ipad is disabled, try again in 10 minutes'. It looks like it's just when I left work (I leave my iPad on my desk in a shared office a lot). Do they take automatic screenshots if someone is messing with th

Re: [sussex_mug] Helping old Macs, stay in touch ;)

Is it asking you to log in as a user on that computer? That's what happens here. If this doesn't work or the user permissions get too finicky for this task, try Resilio Sync (https://www.resilio.com/individuals/) which works on Mac and iOS and doesn't upload them to someone else's server firs

Re: [sussex_mug] Helping old Macs, stay in touch ;)

On 12 Aug 2018, at 8:18, mac98aop wrote: Any tips appreciated. Just discovered that one can share DVD drives and files and all sorts this way, which just seems brilliant to me (and will be very useful if I can make it work!) I seem to remember this might not work with movies that have the usu

Re: [sussex_mug] USB network message - what it is?

This looks like it's the Mac thinking that your device might offer internet access (tethering) which seems odd. Have you tried going to Network Prefs and just turning off whatever it suggests to quieten it down? On 12 Aug 2018, at 13:41, itsagroup via Sussex Mac User Group wrote: Hi y’all,

Re: [sussex_mug] Who are you?

You're probably talking about me (an autistic tic, I struggle with salutations and signing, they literally mean nothing to me and I literally forget them completely all the time, nor do I notice if they are missing in messages I receive). But in my emailer, I see the name of the sender so I di

Re: [sussex_mug] Transfer of files to a 'new' (i.e.. used Macbook Air from my old one.

On 14 Sep 2018, at 20:32, nick_public1 via Sussex Mac User Group wrote: Or; If I restore from the bootable Superduper copy would that work better and overlay everything that’s already on it? I would do that. Saves messing around with user names. cheers Jason -- You received this message bec

[sussex_mug] Mac Pro 2010 graphics card update for Mojave

Dear hardware gurus Much to my irritation Apple say my Mac Pro can't do Mojave because the graphics card isn't supported. This is extra annoying for two reasons - firstly they didn't even provide a link so I had to type in the URL and secondly I just bought a second graphics card to install fo

Re: [sussex_mug] Mac Pro 2010 graphics card update for Mojave

ively, consider buying a second hand MacBook Pro that is compatible. Cheers, Derek Sent from my iPad On 27 Sep 2018, at 22:18, 'Jason Davies' via Sussex Mac User Group wrote: Dear hardware gurus Much to my irritation Apple say my Mac Pro can't do Mojave because the graphics

Re: [sussex_mug] Updating to Mojave

Hi Gilly I upgraded my Macbook Air, which was struggling before with not having much RAM and it seems much better, which is great. But I agree with Derek, no harm waiting to let them sort out bugs (there's already an update with beta testers, I believe). The traditional advice is to wait for

Re: [sussex_mug] Upgrading to IOS 12

Another vote to go ahead. It's actually a bit faster on old devices, I gather. We've upgraded a bunch of different ones and they're all happy. Cheers Jason On 7 Oct 2018, at 12:05, Gillian Snoxall wrote: I have been reluctant to upgrade to IOS 12 on my iPad and iPhone, because of all the adve

Re: [sussex_mug] SD Card file recovery

Irritatingly expensive software, in my experience (fortunately so long ago I no longer have viable software or I'd help). But I do have something relevant to say -- Do not do *anything* with the card in the meantime. Almost anything you do with it will threaten to overwrite the 'lost' files. De

Re: [sussex_mug] No bootable disk

Have you tried repairing Macintosh HD with Disk Utilities? If the file system allows (ie HFS+), I'd run Diskwarrior on it via your external drive. Failing that, I think I would try installing the OS having booted up from the external, onto the HD. Good luck (is this time to ask whether it's

Re: [sussex_mug] Blue and white G3 Help

On 15 Oct 2018, at 12:55, Derek Cross wrote: Also, it does not support FireWire Target Disk Mode. Bugger, sorry for wasting your time! I remember they didn't start up from USB for a while but this had eluded me... Good luck! Cheers Jason -- You received this message because you are subscri

Re: [sussex_mug] Menu bar

https://www.macbartender.com not free but lets you mess with the menu icons (nb not the 'words' that are menus) Has a free trial period. cheers Jason On 23 Oct 2018, at 14:10, 'ARMS' via Sussex Mac User Group wrote: Hi, Does anyone know how to edit and order the Menu Bar. Some applications

Re: [sussex_mug] Apple email

On 4 Nov 2018, at 10:58, Derek Wright wrote: Several years ago an Apple support person told me that there was no differernce between "me" and "mac" and I could send mail to either  it was true then...! and they are trying to set things up so they don't cut anything off people are using (go

Re: [sussex_mug] List Of Things as Desktop Picture?

what about a floating Sticky? (Stickies is the app). Should be installed on your Mac already, you can tell a window to float. You wouldn't ever get away from it but could minimise and have it very handy at all times (might achieve the same end -- I never see my own destop picture, behind everyt

Re: [sussex_mug] USB-C headphone adaptor

Wild stab but does it show anything when you open control centre and look at 'screen mirroring'? It should show viable audio outputs, and it might be listed (not ideal, I know). I suspect the Apple adaptor does do quite a lot of work. Teardowns of the lightning-minijack showed a surprising amo

Re: [sussex_mug] MacBook Pro boot issues

I may have missed something but is this a crucial SSD? Sometimes they need to be allowed to sit in neutral (but powered) for the firmware to tidy up blocks. If you can leave it attached via an enclosure but *unmounted* for some time (eg overnight) it's possible it will sort itself out. I've had

Re: [sussex_mug] Serious lag with external display

I'd recommend opening Activity Monitor and watch how it's coping RAM-wise. My MBA got a lot slower with Sierra/High Sierra and I had a lot of beachball. It's actually better with Mojave (and I think you can run that with Mojave Patcher, at your own risk!). But keep an eye on when RAM gets into

Re: [sussex_mug] Wiping an iMac to give to someone

Hang on, are you trying to erase the drive you started up from? It won' t let you do that;) Or are you starting from the Recovery Disk set up? cheers J On 27 Feb 2019, at 17:17, 'Phil Tomlinson' via Sussex Mac User Group wrote: Dear SMUGs (Especially Sam) I’m trying to wipe my old iMac. It

Re: [sussex_mug] Wiping an iMac to give to someone

Is it that you want to ensure your data is erased? You could partition the disk, creating a small extra one and install macOS onto that, then start up from that recovery disk and erase the other partition On 27 Feb 2019, at 17:17, 'Phil Tomlinson' via Sussex Mac User Group wrote: Dear S

Re: [sussex_mug] Wiping an iMac to give to someone

; via Sussex Mac User Group wrote: Thanks Jason, I’ll try that tomorrow. Sent from my iPad On 27 Feb 2019, at 19:00, 'Jason Davies' via Sussex Mac User Group wrote: Is it that you want to ensure your data is erased? You could partition the disk, creating a small extra one and

[sussex_mug] anti-virus

Hi folks Two overlapping questions. My impression is that for the most part Mac users don't particularly need to worry about viruses (though they can pass them on), do need to be aware of malware, phishing and other neologisms. Is this still about right? Secondly, more technically, UCL (wher

Re: [sussex_mug] AirPlay 2 and monitors

On 27 Mar 2019, at 14:03, Sam - MacAmbulance wrote: AppleTV will do just that, or there are some 3rd party HDMI dongles which support AirPlay 2, they’re just a bit unreliable. Yeah it works fine with an Apple TV, it's exactly what we do with an HDMI monitor. You don't need a TV. -- You rece

[sussex_mug] reviving old scanner

Hi smuggers Just dusted off my old Canon DR 2010m scanner to find - of course - the drivers don't work with mojave (they said it wouldn't work with teh last OS but it seemed to anyway). I half-remember someone used to sell software that allowed you to connect to old scanners but can't find it

Re: [sussex_mug] reviving old scanner

On 7 Apr 2019, at 16:08, Sam - MacAmbulance wrote: Vuescan by Hamrick Software I think that's it, thank you. In the meantime I discovered something I'd not seen before -- the USB wasn't connected properly to the hub. All the lights were on but data wasn't getting through so after reseating i

Re: [sussex_mug] iPad Air 3 and Microsoft Word, Excel

Are you sure you're not on some kind of account on the working devices? Does it have some kind of account name? When I've installedWord etc in the past it's always been read-only on iOS without a login (going back to when it launched). Cheers J On 8 May 2019, at 23:48, Michael Simpson wrote:

Re: [sussex_mug] Macbook Pro Wifi woes

bit of a long shot but have you tried an SMC reset? On 20 May 2019, at 14:05, Simon Atkinson wrote: Hi all, My back up Macbook Pro (7.1) will no longer join any WIFI networks that require passwords. I have gone as far as reinstalling the OS (10.8.5) Every network I try and join comes back as

Re: [sussex_mug] oddly different broadband speeds

were they running at the same time? Could simply be that one began an upload just before the other and hogged the bandwidth. You'd need to have all other things shut off (and plenty of background apps use the net) and run a series of tests to get anything worth looking into. Could easily be th

Re: [sussex_mug] oddly different broadband speeds

19, 'Jason Davies' via Sussex Mac User Group < smug@googlegroups.com> wrote: were they running at the same time? Could simply be that one began an upload just before the other and hogged the bandwidth. You'd need to have all other things shut off (and plenty of background

[sussex_mug] batteries and warranty

Hi everyone Work has replaced my old Macbook Air (2015, with an almost identical one from 2017, sigh) and I want to replace the battery on the old one which has been complaining via the menu it needs replacing for months, and doesn't hold a charge for long. I went to book a repair/replacemen

Re: [sussex_mug] batteries and warranty

his email in error please notify the sender and delete the email immediately. On 26 May 2019, at 12:29, 'Jason Davies' via Sussex Mac User Group wrote: Hi everyone Work has replaced my old Macbook Air (2015, with an almost identical one from 2017, sigh) and I want to repl

[sussex_mug] offline SatNav on iPhone

Hi folks Our satnav died so we thought we may as well use a phone. However, my wife often ends up in areas with no signal so while the 'look up before you leave, then offline stored' tricks get her there, they don't get her back. Does anyone have recommendations (preferably from actual use) fo

[sussex_mug] some 15" Macbooks urgent battery replacement...

Hi everyone Just saw this: if you have a 15" inch MBP sold 2015-2017 you should urgently read it and check whether your machine is at risk of battery fire... https://www.theguardian.com/technology/2019/jun/21/apple-recalls-15-inch-macbook-pro-laptops-battery-fire-risk Apple is recalling so

Re: [sussex_mug] Apple Music madness

I've seen this many times over the years, especially when migrating, to the point that I have a folder which FolderSynchronizer sends every song to (without purging) at regular intervals. iTunes has never been a safe environment for music tracks, unfortunately. iTunes Match at least lets you re

[sussex_mug] insomniac mac

Hi smuggers My venerable Mac Pro (2010) refuses to sleep even when I set it to va the menu, never mind the settings in Energy Saver. I've looked at what is Preventing Sleep in Activity Monitor and run pmset -g assertions in Terminal (which I got from the web). It returns this (see below). C

when threads combine: wireless printers and [sussex_mug] insomniac mac

This email is intended solely for the addressed recipients and may contain privileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. On 10 Jul 2019, at 21:37, 'Jason Davies' via Sussex Mac User Group

Re: [sussex_mug] iPhone 8 Wi-Fi

It might sound daft but have you restarted it recently? On 17 Jul 2019, at 16:10, Michael Simpson wrote: High folks, I’ve had my iPhone 8 for over a year now and found many many differences from my iPhone 5 that I didn’t like with the way it connects with my Apple Watch 2 but have come to liv

Re: [sussex_mug] TalkTalk scam

Dear Tilly (and list) TalkTalk customers have been targeted in scam after scam for years now. If you are ever contacted by them, even if they seem to have details that only TalkTalk would have (like bank details), please always - get a reference number from the person who contacted you, - thei

[sussex_mug] powerlines and different brands

Hi Smuggers Are the various powerlines from TP Link and so on supposed to talk to one another? We have a working pair and I just want to add one to the mix but they only seem to come in pairs. I do have a single one whose pair failed but that doesn't seem to pick up the internet connection th

Re: [sussex_mug] powerlines and different brands

ileged or confidential information. If you have received this email in error please notify the sender and delete the email immediately. On 7 Sep 2019, at 13:24, 'Jason Davies' via Sussex Mac User Group wrote: Hi Smuggers Are the various powerlines from TP Link and so on supposed to talk

Re: [sussex_mug] Online security

Most of the tech people I work at UCL with have a bit of tape over their laptop cameras, as well as the postgraduates from Computer Science that I teach! The latter also have location tracking disabled on their phones for the most part (esp Android users). They assure me there is no such thing

Re: [sussex_mug] Online security

On 24 Oct 2019, at 11:40, Toby Leighton wrote: you don't see people taping over their laptop microphones or turning off their alexas and google assistants everywhere though. I know a lot of people who literally wouldn't allow them into their homes though, and if someone brought one into the

Re: [sussex_mug] Music gone ...

Sounds like a sync issue - do you sync the phone with the Mac? I have lost music through iTunes over the years, it's not a safe place. Either pay for Music Match (and check they upload) or make copies somewhere else. I still routinely discover all but one track of an album gone, but there it i

Re: [sussex_mug] Music gone ...

back! I am so pleased! Many thanks for the suggestion. Andrew On 30 Oct 2019, at 12:52 pm, 'andrew lancaster' via Sussex Mac User Group wrote: Thanks, I will try that! Sent from my iPhone On 30 Oct 2019, at 12:28, 'Jason Davies' via Sussex Mac User Group wrote:  Sou

[sussex_mug] OneDrive deleting files by having them backed up

Dear Sussex Mac User Group Someone reported OneDrive deleting files behind his back in this scenario, and I wonder if any of you know why/want the warning. Scenario: Macbook air 11" is being swapped for another MBA, 13" (henceforth just '11' and '13'). But 11 is running Catalina and 13 has

Re: [sussex_mug] MacBook Battery

I wouldn't expect to find anything other than fatigue after ten years and with this behaviour but you could try an SMC reset just in case... On 12 Nov 2019, at 10:31, 'Phil Ward' via Sussex Mac User Group wrote: Morning all, My trusty old 2009 MacBook’s battery seems to failing ‘cause charge

Re: [sussex_mug] iCloud backups from iPad

There was a time when iCloud (as opposed to iTunes-on-a-mac) didn't save passwords and so on but perhaps that's redundant now with keychain sync. I can be more confident about the size of the back-up - it's definitely incremental so only the first one takes ages. Cheers, J On 15 Dec 2019, a

Re: [sussex_mug] Using Terminal to attempt to fix Handbrake

I'm not on Catalina but had already found Handbrake didn't cope with modern encryption too well. I think it was Sam who suggested MakeMKV; not sure about Catalina support. I ended up buying https://www.macdvdripperpro.com//faq.html - currently on sale at 25 dollars. There are also many pe

Re: [sussex_mug] EyeTV and Catalina. Replacement for Dreamweaver?

On 24 Jan 2020, at 12:43, 'Paul R Owen' via Sussex Mac User Group wrote: If any one else relies on an EyeTV device on their Mac, the update works fine, at least in Mojave and they say Catalina. The upgrade is €25. wow, I thought that would never come, thanks for the heads-up. But having said

Re: [sussex_mug] Voice recognition

On 1 Feb 2020, at 22:21, Virginia Routh wrote: I'm afraid Dragon has been discontinued for the Mac. I don't know of any replacement. Every serious VR user I've known has ended up running Windows as Dragon was always vastly superior.

Re: [sussex_mug] Dead MacBook

I have a Snow Leopard DVD. Is a disk image of that any use to you? (Assuming I can remember how to make one after all these years lol) cheers, Jason On 17 Mar 2020, at 9:20, 'Phil Ward' via Sussex Mac User Group wrote: I thought that too Sam so tried again with the MacBook wired to the router

Re: [sussex_mug] Dead MacBook

ributor to Sound on Sound magazine. On 17 Mar 2020, at 10:05, 'Jason Davies' via Sussex Mac User Group wrote: I have a Snow Leopard DVD. Is a disk image of that any use to you? (Assuming I can remember how to make one after all these years lol) cheers, Jason On 17 Mar 2020, at 9:20, &#

[sussex_mug] HP printer and toner cartridges

Hi folks, Long story but we have two full HP laser printer cartridges for a dead colour laser printer which I disposed of. They are black '201a' and '201x'. We need a printer again but only b/w. I've been trying to reverse engineer which laser printer uses these to no avail. Does anyone know

Re: [sussex_mug] Dead MacBook

ysdiaries.wordress.com <http://peggysdiaries.wordress.com/> W: soundcloud.com/philberish <http://soundcloud.com/philberish> • Freelance writer and product designer. • Contributor to Sound on Sound magazine. On 17 Mar 2020, at 10:05, 'Jason Davies' via Sussex Mac User Group mai

Re: [sussex_mug] Dead MacBook

In case the flurry of messages buried it, I have downloaded the High Sierra installer today (privilege of a 2010 machine) and am ready to wing it to you remotely... On 17 Mar 2020, at 14:57, 'Phil Ward' via Sussex Mac User Group wrote: Same problem with the links in your blog post Sam. As far

Re: [sussex_mug] Dead MacBook

soundcloud.com/philberish • Freelance writer and product designer. • Contributor to Sound on Sound magazine. On 17 Mar 2020, at 15:22, 'Jason Davies' via Sussex Mac User Group wrote: In case the flurry of messages buried it, I have downloaded the High Sierra installer today (privile

Re: [sussex_mug] PC laptop to iMac target

I've been hunting unsuccessfully for some software I remember seeing that allowed you to use a second computer as a display extension but I've not managed to find it. I'm sure it exist(ed) though so perhaps google it and you'll get more luck than me. Cheers, Jason On 18 Mar 2020, at 13:24, Jo

Re: [sussex_mug] Non Apple, Apple pencil

Read the blurb carefully. I was looking into this and you find yourself looking at things that look great but don't have the bluetooth connection (which brings precision). Apple sell one on the Apple store, I believe, which is cheaper than theirs so they presumably think it's good. Also list

Re: [sussex_mug] How long has SMUG been going?

On 4 Apr 2020, at 9:44, mac98aop wrote:  SMUG has some tried and tested charm, the friendliest most helpful community, Seconded: I joined SMUG about 20 years ago, after looking at quite a few that were outside London, because London MUG was an absolute disaster of a list (I wonder if it's an

Re: [sussex_mug] How long has SMUG been going?

On 7 Apr 2020, at 21:47, mac98aop wrote: London MUG is just, well, a little more London - events, socials, membership... and I've never made it along. What used to happen on LMUG every three days was something like this. - Someone posts vague question ('eg my printer is not working, can anyo

Re: [sussex_mug] How long has SMUG been going?

On 7 Apr 2020, at 21:47, mac98aop wrote: Anything more complicated seems incredibly non-intuitive. Any tips, pointers or reference sites? I've Googled it but wouldn't mind the SMUG filter! Have a look here https://ifttt.com. You can do all kinds of things (it's not strictly Shortcuts but wor

Re: [sussex_mug] How long has SMUG been going?

Your answer made me realise I assumed iOS; is it it Mac? The answer will vary dramatically according to which it is. (And please don't anyone go all LMUG on me...!) Cheers, J On 8 Apr 2020, at 10:09, 'Paul R Owen' via Sussex Mac User Group wrote: Take a look at this eBook. <

Re: [sussex_mug] What happened in bed this morning!

Sounds like a very short power cut reset everything - we get those occasionally. Is there anything like an oven clock that got reset and is now flashing? That would explain the loss of wifi as the router would have to restart. Less sure about the blanket! On 8 Apr 2020, at 10:24, Derek Cross w

Re: [sussex_mug] What happened in bed this morning!

can control them – but a bloody blanket reacting, I mean, how does that work! D On 8 Apr 2020, at 11:49, 'Jason Davies' via Sussex Mac User Group wrote: Sounds like a very short power cut reset everything - we get those occasionally. Is there anything like an oven clock that got

[sussex_mug] homepad can't find stuff it knows it has to play

Hi folks, Stuck (working) at home, I splashed out on a homepod but it's really erratic about finding my music. I have iTunes match but not Apple Music. I can stream anything from the computer but try to turn it off in the evening so I don't end up working.. What's really weird is that it can't

Re: [sussex_mug] homepad can't find stuff it knows it has to play

ntial information. If you have received this email in error please notify the sender and delete the email immediately. On 14 Apr 2020, at 11:34, 'Jason Davies' via Sussex Mac User Group wrote: Hi folks, Stuck (working) at home, I splashed out on a homepod but it's really err

Re: [sussex_mug] homepad can't find stuff it knows it has to play

So it does learn? (That's the 'listening history' setting, I assume). I'm also speaking a bit slower than usual, seems to help... On 14 Apr 2020, at 12:05, 'A C Crooks' via Sussex Mac User Group wrote: One aside - we listen to quite a lot of internet radio stations with our HomePod and it isn’

Re: [sussex_mug] Installing without Admin Password?

From the sound of it, those are innocuous because they have registered as a developer - thus the simple check. If apps come from unregistered developers, it would initially refuse to open it. But it depends on which OS you're running (newer is more secure). What do you have in System Prefs/Sec

Re: [sussex_mug] Safari issue

Can you describe what happens in a bit more detail? Does it say it can't find it or go blank (etc) On 20 Apr 2020, at 16:27, Derek Cross wrote: Good afternoon Smuggers I frequently access the two websites below on my MacBook Pro using Safari. In the last couple of days I haven’t been able to

Re: [sussex_mug] Safari issue

Sorry folks, I misread the date on this after a major clear-out of email backlogue. I assume this has been resolved now! Cheers, Jason On 30 Apr 2020, at 14:08, 'Jason Davies' via Sussex Mac User Group wrote: Can you describe what happens in a bit more detail? Does it say it can

Re: [sussex_mug] Unresponsive Magic Mouse

I have never forgotten the lesson of spending an entire afternoon trying to help a friend get his printer working again. It had worked the previous morning. We did everything to no avail. As I left, saying 'sorry!' I noticed a trailing plug. 'Did someone vacuum in here yesterday afternoon?' I

Re: [sussex_mug] Very Slow Laptop

I'll throw in one more to this excellent list (and it's a very likely contender so try it sooner rather than later) - I wonder if it's low on RAM? The clumsy but easy way to find out is to quit everything but the Finder and see if it's more responsive. Looking at 'About this Mac' (under the app

Re: [sussex_mug] Very Slow Laptop

ro...@gmail.com Tel: +44 7428 706227 On 5 May 2020, at 15:15, 'Jason Davies' via Sussex Mac User Group wrote:  I'll throw in one more to this excellent list (and it's a very likely contender so try it sooner rather than later) - I wonder if it's low on RAM? The cl

Re: [sussex_mug] Very Slow Laptop

in that case, freeing up as much space on the hard drive as possible would make a difference. On 5 May 2020, at 20:49, Tilly wrote: Wow! Amazing. So many great ideas to try. I'll work through them with him and tell you what seemed to work best. Thanks so much Stephen, John, Jason and Tony!! (

Re: [sussex_mug] Very Slow Laptop

get the SSD put into the MacBook later when normality restored. Depends how urgently you need a quick fix. Regards, Tony Sent from my iPhone Email: tcro...@gmail.com Tel: +44 7428 706227 On 5 May 2020, at 21:08, 'Jason Davies' via Sussex Mac User Group wrote:  in that case, f

[sussex_mug] 'update Mavericks'?

Hi folks, this is an odd one… I'm running a Mac Pro 2010 with 10.14. The other day the App Store said I had an update to install. It turned out to be mavericks (10.9.5). I can't seem to get rid of the little 1 ("you have an update!") on the app icon. Anyone know how I suppress this? I keep th

Re: [sussex_mug] Very Slow Laptop

Agreed that SSD is the answer, but it looks quite fiddly. Don't forget the suggestion about using an SSD in an external enclosure. That would be much simpler to set up, and there will be no risk of damaging anything. It would mean carrying the external drive around with the laptop, and the batt

Re: [sussex_mug] Very Slow Laptop

al+SSD&ref=nb_sb_noss_2 These prices seem to vary from day to day. Regards, Tony Sent from my iPad On 14 May 2020, at 10:24, 'Jason Davies' via Sussex Mac User Group wrote:  Agreed that SSD is the answer, but it looks quite fiddly. Don't forget the suggestion abou

Re: [sussex_mug] Any tips on asking Apple to replace a faulty 5mth old MBPro?!

I once pulled this off, many years ago*. It took a long long phone conversation where I just being really awkward. The trick with these things is to make 'talking to this person' more than they can stand, and it's a mixture of endlessly polite but repeatedly asking (barely) plausible questions.

Re: [sussex_mug] Any tips on asking Apple to replace a faulty 5mth old MBPro?!

Perhaps they play back my call as a training exercise;) On 19 May 2020, at 15:08, mac98aop wrote: Thanks Jason. It's who to speak to. The chap in Tech Support yesterday said After Sales wouldn't take my transferred call as it's outside 30days and his Supervisor was utterly disinterested! May

Re: [sussex_mug] Vertical bars etc.

To add to the other comments, if you have another monitor, it may well work with that attached. Is this the whole screen or part of it? cheers, Jason On 22 May 2020, at 17:23, 'Howard Johnson' via Sussex Mac User Group wrote: Hi everyone,  my iMac from 2010 core i3 3.06GHz has suddenly got

Re: [sussex_mug] TIme Machine Issue

On 26 May 2020, at 15:51, Sam - MacAmbulance wrote: I’ve seen that a few times, only resolution is to erase the drive and run a backup My experience (and colleagues who've asked me for help) is that TM drives get gradually and reliably corrupted. Annoying but I'm saying this to echo what Sam

Re: [sussex_mug] Managing large photos library

Fair enough - in that case, tbh, I wouldn't bother splitting it unless you have a good reason. I suggested that because of the lower cost of a 1TB disk (true, they're not what they were but it's still extra cost). I'd just start again with a new photo library if you want to stick with the disk

Re: [sussex_mug] Slow phone / Fast phone?

First question: when was the phone restarted last? Second question: when was the route restarted last? I would try both and see what happens (if it doesn't solve it, please tell us which model phone and whether it has much spare space on it). Cheers, Jason On 27 May 2020, at 13:32, 'Steve D

Re: [sussex_mug] Slow phone / Fast phone?

s phone is the 128GB Seven Plus and there is 56GB free. Steve. On 27 May 2020, at 15:13, 'Jason Davies' via Sussex Mac User Group wrote: First question: when was the phone restarted last? Second question: when was the route restarted last? I would try both and see what happens (if

[sussex_mug] can't delete files in the finder

This is an odd one – grateful for any suggestions. My start-up drive is an SSD (thus AFPS formatted) and in the last few weeks I have erratically received the following error message when I try to delete files in the Finder: The operation can’t be completed because one or more required items

Re: [sussex_mug] Bird song

I'd be interested to know what it was - in the meantime let me/us know how he gets on with any of these One seems to be a UK one (I imagine that can make a big difference!) On 8 Jun 2020, at 19:18, Virgin

Re: [sussex_mug] Transferring photos

It depends how much data we're talking about. How big is the folder? You might want to use a duplicate checker before merging any folders or libraries. Cheers, J On 9 Jun 2020, at 11:49, 'andrew lancaster' via Sussex Mac User Group wrote: Hi. I’ve been looking for some photos on my iMac wh

Re: [sussex_mug] Admin user or not...

The short version is that it's a bad idea to be running as an admin as it is less secure. Better to have a separate admin account with a unique and hard-to-guess name (not 'admin'!) and a good secure password. cheers, Jason On 9 Jun 2020, at 9:34, 'Phil Ward' via Sussex Mac User Group wrote:

Re: [sussex_mug] Trust this computer question

I've seen this with non-Apple cables or connecting via a USB hub. Do either of those apply? (I had this for a while but it seems to have gone away...i think I changed the USB connector I plugged into which may not be much of an option on a MBPro) cheers, Jason On 15 Jun 2020, at 10:45, Philip

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