Re: [WISPA] heavy usage customers

2008-11-06 Thread Sam Tetherow
lol Travis Johnson wrote: > Separate pockets, same pair of pants. > > Travis > Microserv > > Matt wrote: >>> Nothing, if you own the fiber. >>> >> >> I thought your wireless and telco operations were seperate? >> >> Matt >> >> > We generally use Dragonwave or fiber to the AP. So no la

Re: [WISPA] heavy usage customers

2008-11-06 Thread Travis Johnson
Separate pockets, same pair of pants. Travis Microserv Matt wrote: Nothing, if you own the fiber. I thought your wireless and telco operations were seperate? Matt We generally use Dragonwave or fiber to the AP. So no latency to speak of there.

Re: [WISPA] heavy usage customers

2008-11-06 Thread Chuck McCown
- From: "Matt" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Thursday, November 06, 2008 9:55 AM Subject: Re: [WISPA] heavy usage customers >> Nothing, if you own the fiber. > > I thought your wireless and telco operations were seperate? > >

Re: [WISPA] heavy usage customers

2008-11-06 Thread Matt
> Nothing, if you own the fiber. I thought your wireless and telco operations were seperate? Matt >>> We generally use Dragonwave or fiber to the AP. So no latency to speak >>> of >>> there. >>> >From our Canopy sub to our NOC I would say 7 is what most get. >> >> Wish we could afford Dragonwav

Re: [WISPA] heavy usage customers

2008-11-04 Thread Josh Luthman
quot; <[EMAIL PROTECTED]> > To: "WISPA General List" > Sent: Tuesday, November 04, 2008 3:57 PM > Subject: Re: [WISPA] heavy usage customers > > >>> you can decide how much bandwidth you want to set aside for >>> ARQ. >> >> Thats pret

Re: [WISPA] heavy usage customers

2008-11-04 Thread Chuck McCown
Been there for quite some time. Not sure when it was added. - Original Message - From: "Tom DeReggi" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, November 04, 2008 3:57 PM Subject: Re: [WISPA] heavy usage customers >> you can decide ho

Re: [WISPA] heavy usage customers

2008-11-04 Thread Tom DeReggi
ot;Chuck McCown" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, November 04, 2008 3:06 PM Subject: Re: [WISPA] heavy usage customers > With Canopy, you can decide how much bandwidth you want to set aside for > ARQ. It has its own slice of the overhead and y

Re: [WISPA] heavy usage customers

2008-11-04 Thread Chuck McCown
Nothing, if you own the fiber. - Original Message - From: "Matt" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, November 04, 2008 1:34 PM Subject: Re: [WISPA] heavy usage customers >> We generally use Dragonwave or fiber to the AP. So no

Re: [WISPA] heavy usage customers

2008-11-04 Thread Matt
> We generally use Dragonwave or fiber to the AP. So no latency to speak of > there. > >From our Canopy sub to our NOC I would say 7 is what most get. Wish we could afford Dragonwave or fiber to each site. How much does that cost? Matt -

Re: [WISPA] heavy usage customers

2008-11-04 Thread Chuck McCown
8 1:08 PM Subject: Re: [WISPA] heavy usage customers >> What we are also learnign is that we can only Guarantee what the >> customer's >> usage perception was, and we can go faster than teh weakest link. >> For example, From our NOC to the customer we can usually get l

Re: [WISPA] heavy usage customers

2008-11-04 Thread Matt
> What we are also learnign is that we can only Guarantee what the customer's > usage perception was, and we can go faster than teh weakest link. > For example, From our NOC to the customer we can usually get less than 5ms > to any/everywhere. 5ms to anywhere in your network? Wow. What are you u

Re: [WISPA] heavy usage customers

2008-11-04 Thread Chuck McCown
With Canopy, you can decide how much bandwidth you want to set aside for ARQ. It has its own slice of the overhead and you can limit it to 2 kbps if you want. Most pick 20 kbps. But it really isn't a factor. With 120 on an AP at 5.8 with most of them subscribing to 512 Kbps 10.2 Mbps burst t

Re: [WISPA] heavy usage customers

2008-11-04 Thread Tom DeReggi
cur at the exact same increment that TCP expects it to. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: "Anthony Will" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, November 04, 2008 11:14 AM S

Re: [WISPA] heavy usage customers

2008-11-04 Thread Tom DeReggi
: "Chuck McCown - 3" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, November 04, 2008 10:03 AM Subject: Re: [WISPA] heavy usage customers > Not quite sure what all is in the MIB but Canopy has fixed AP/SM latency. > It is always the same unless the AP is

Re: [WISPA] heavy usage customers

2008-11-04 Thread Matt
> With Canopy, and a correctly configured polling AP there is no > competition for time slices unless the AP is overloaded. This is how Won't be long and they will be overloaded. http://tinyurl.com/5tel8m As a rule of thumb we do not currently offer rate plans that are more then 33 percent high

Re: [WISPA] heavy usage customers

2008-11-04 Thread Anthony Will
gt; or competing for their timeslice to transmit. > > > Tom DeReggi > RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > - Original Message - > From: "Travis Johnson" <[EMAIL PROTECTED]> > To: "WISPA General

Re: [WISPA] heavy usage customers

2008-11-04 Thread D. Ryan Spott
gt; >> >> - Original Message ----- >> From: "Travis Johnson" <[EMAIL PROTECTED]> >> To: "WISPA General List" >> Sent: Sunday, November 02, 2008 11:39 PM >> Subject: Re: [WISPA] heavy usage customers >> >> >> >

Re: [WISPA] heavy usage customers

2008-11-04 Thread Pat O'Connor
gt; RapidDSL & Wireless, Inc > IntAirNet- Fixed Wireless Broadband > > > - Original Message - > From: "Travis Johnson" <[EMAIL PROTECTED]> > To: "WISPA General List" > Sent: Sunday, November 02, 2008 11:39 PM > Subject: Re: [WISPA] heavy

Re: [WISPA] heavy usage customers

2008-11-04 Thread Chuck McCown - 3
Message - From: "Tom DeReggi" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Tuesday, November 04, 2008 3:50 AM Subject: Re: [WISPA] heavy usage customers > Can you SNMP query the SU, to pull latency stats that might have been > recorded at the SU from the SU

Re: [WISPA] heavy usage customers

2008-11-04 Thread Tom DeReggi
neral List" Sent: Sunday, November 02, 2008 11:49 PM Subject: Re: [WISPA] heavy usage customers > snmp is a wonderful thing... > - Original Message - > From: "Chuck McCown - 3" <[EMAIL PROTECTED]> > To: "WISPA General List" > Sent: Sunday,

Re: [WISPA] heavy usage customers

2008-11-04 Thread Tom DeReggi
Sent: Sunday, November 02, 2008 11:39 PM Subject: Re: [WISPA] heavy usage customers > Hi, > > We don't use DHCP. Every single customer gets a real, static IP address. > We also a assign a static IP address to every radio (for management). > > When I posted the question a mont

Re: [WISPA] heavy usage customers

2008-11-04 Thread Tom DeReggi
ral List" Sent: Saturday, November 01, 2008 8:59 PM Subject: Re: [WISPA] heavy usage customers > Tom, those speeds are possible with non-advantage P10 hardware. Version 9 > of the software gives you 6800 pps too on P10 hardware. > > On Sat, Nov 1, 2008 at 9:42 PM, Josh Luth

Re: [WISPA] heavy usage customers

2008-11-03 Thread Randy Cosby
Rick, Just curious, where is this ISP you took over? Randy RickG wrote: > Wow, with all that bandwidth, I'm surprised you dont offer higher speeds. > > Technically speaking, the download & upload price is the same. From a > cost standpoint, I allocate the download & upload separately because I

Re: [WISPA] heavy usage customers

2008-11-03 Thread Travis Johnson
nal Message - From: Travis Johnson To: WISPA General List Sent: Sunday, November 02, 2008 1:39 PM Subject: Re: [WISPA] heavy usage customers We've tried Canopy... twice in fact... once about 3 years ago, and once about a month ago. We just can't make it fit into our ne

Re: [WISPA] heavy usage customers

2008-11-03 Thread 3-dB Networks
ist" <mailto:wireless@wispa.org> Sent: Sunday, November 02, 2008 9:39 PM Subject: Re: [WISPA] heavy usage customers Hi, We don't use DHCP. Every single customer gets a real, static IP address. We also a assign a static IP address to every radio (for management). When I poste

Re: [WISPA] heavy usage customers

2008-11-02 Thread Blair Davis
20 419-562-6405 www.wavelinc.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] On Behalf Of RickG Sent: Saturday, November 01, 2008 9:11 PM To: WISPA General List Subject: Re: [WISPA] heavy usage customers Kurt, I tell them that they need to consider a higher ra

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
Naw, we'll just take it to [EMAIL PROTECTED] Not much canopy bashing there... - Original Message - From: "Butch Evans" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 10:49 PM Subject: Re: [WISPA] heavy usage customers > On

Re: [WISPA] heavy usage customers

2008-11-02 Thread Butch Evans
On Sun, 2 Nov 2008, Chuck McCown - 3 wrote: >Can the 802.11 folks make that claim? Next comes the "Hitler"? Take it offlist, guys. http://en.wikipedia.org/wiki/Godwins_law -- * Butch Evans * Professional Net

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
n 400 than the 3.65. - Original Message - From: "Matt Larsen - Lists" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 10:29 PM Subject: Re: [WISPA] heavy usage customers > I'm with Travis on this, with the exception of using Sta

Re: [WISPA] heavy usage customers

2008-11-02 Thread Matt Larsen - Lists
>> >> Canopy seems to work well for many people... but I've never been one to >> follow the "norm". And I get to put $50 in my pocket on every install, and >> $1,000 for every AP we put up. ;) >> >> Travis >> Microserv >> >&

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
n" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 10:17 PM Subject: Re: [WISPA] heavy usage customers > 128-160/AP -= that's excellent. What are you setting sustained to? > > > > > _

Re: [WISPA] heavy usage customers

2008-11-02 Thread Jerry Richardson
8:29 PM To: WISPA General List Subject: Re: [WISPA] heavy usage customers All of the complaints are easily overcome with the proper management software, DHCP reservations etc. You can easily force the SM to connect to the exact AP you want a couple different ways. And there are several non mot

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
snmp is a wonderful thing... - Original Message - From: "Chuck McCown - 3" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 9:47 PM Subject: Re: [WISPA] heavy usage customers > Our front end tech support only needs the phone n

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
Message - From: "Travis Johnson" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 9:39 PM Subject: Re: [WISPA] heavy usage customers > Hi, > > We don't use DHCP. Every single customer gets a real, static IP address. > We

Re: [WISPA] heavy usage customers OT: Windows updates

2008-11-02 Thread John Thomas
es over a wireless nework, and much easier to >> achieve a 5mbps test, do to the distance, windowsize, latency variables >> that >> can effect TCP's real world throughput. (For example, 64k windowsize at >> 80ms, will only allow about a 3mbps transfer to occur). >

Re: [WISPA] heavy usage customers

2008-11-02 Thread Travis Johnson
ginal Message - > From: Travis Johnson > To: WISPA General List > Sent: Sunday, November 02, 2008 1:39 PM > Subject: Re: [WISPA] heavy usage customers > > > We've tried Canopy... twice in fact... once about 3 years ago, and once > about a month ag

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
ssage - From: Travis Johnson To: WISPA General List Sent: Sunday, November 02, 2008 1:39 PM Subject: Re: [WISPA] heavy usage customers We've tried Canopy... twice in fact... once about 3 years ago, and once about a month ago. We just can't make it fit into our network managemen

Re: [WISPA] heavy usage customers

2008-11-02 Thread Kurt Fankhauser
, November 01, 2008 9:11 PM To: WISPA General List Subject: Re: [WISPA] heavy usage customers Kurt, I tell them that they need to consider a higher rate package with dedicated bandwidth rather than shared bandwidth. -RickG On Sat, Nov 1, 2008 at 11:59 AM, Kurt Fankhauser <[EMAIL PROTECTED]> wrote:

Re: [WISPA] heavy usage customers

2008-11-02 Thread Travis Johnson
unless you do the right thing now. - Original Message ----- From: "Chuck McCown - 3" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 11:20 AM Subject: Re: [WISPA] heavy usage customers Well that is a testimon

Re: [WISPA] heavy usage customers

2008-11-02 Thread RickG
t; Sent: Sunday, November 02, 2008 11:07 AM > Subject: Re: [WISPA] heavy usage customers > > >>I have Qwest DSL, CableOne, another WISP (doing "up to 4meg" for $29.95 >> with Canopy), and a licensed WiMax (2.5ghz) provider (doing "up to >> 2meg", mobile,

Re: [WISPA] heavy usage customers

2008-11-02 Thread RickG
I agree but I didnt select the speed and price plans, I bought the company with these already in place. BUT everyone is complaining that 3Mbps isnt enough and I'm not keeping up! All they see is cable & DSL commercials selling 10Mbps and 6Mbps respectively. Egads!!! -RickG On Sun, Nov 2, 2008 at 1

Re: [WISPA] heavy usage customers OT: Windows updates

2008-11-02 Thread Mike Hammett
52 PM To: "WISPA General List" Subject: Re: [WISPA] heavy usage customers OT: Windows updates > ...and from many website's you will never get this. The traffic congestion > on a 100 meg link can choke it down to less than 10 meg, with huge sites > such as myspace, yahoo, and

Re: [WISPA] heavy usage customers

2008-11-02 Thread John McDowell
;> commercials >> are adding fuel to the fire. Last night the service was down and >> since I >> got a bill this morning I thought I would write and bitch about the >> terrible >> service. When there is a viable alternative in Missoula tons of >> customers

Re: [WISPA] heavy usage customers

2008-11-02 Thread Travis Johnson
From: "Travis Johnson" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 11:07 AM Subject: Re: [WISPA] heavy usage customers I have Qwest DSL, CableOne, another WISP (doing "up to 4meg" for $29.95 with Canopy), and a l

Re: [WISPA] heavy usage customers

2008-11-02 Thread Travis Johnson
e - From: "Travis Johnson" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 11:07 AM Subject: Re: [WISPA] heavy usage customers I have Qwest DSL, CableOne, another WISP (doing "up to 4meg" for $29.95 with Canopy), and a

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
s you do the right thing now. - Original Message - From: "Chuck McCown - 3" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Sunday, November 02, 2008 11:20 AM Subject: Re: [WISPA] heavy usage customers > Well that is a testimony to your quality of se

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
>> - Original Message - >> From: Travis Johnson >> To: WISPA General List >> Sent: Sunday, November 02, 2008 10:53 AM >> Subject: Re: [WISPA] heavy usage customers >> >> >> I guess that's my point... why offer more bandwidth than

Re: [WISPA] heavy usage customers

2008-11-02 Thread Travis Johnson
> Sent: Sunday, November 02, 2008 10:53 AM > Subject: Re: [WISPA] heavy usage customers > > > I guess that's my point... why offer more bandwidth than you have to? Most > people don't need more than 1meg, and that's our most popular package for > $39.

Re: [WISPA] heavy usage customers

2008-11-02 Thread Chuck McCown - 3
You must not have competitors. I have both Qwest and Comcast giving away multi megabit starting at $15.95 - Original Message - From: Travis Johnson To: WISPA General List Sent: Sunday, November 02, 2008 10:53 AM Subject: Re: [WISPA] heavy usage customers I guess that&#

Re: [WISPA] heavy usage customers

2008-11-02 Thread Travis Johnson
I guess that's my point... why offer more bandwidth than you have to? Most people don't need more than 1meg, and that's our most popular package for $39.95 per month (total, no modem rental fee, etc.). Why give away the farm if you don't have to? :) Travis Microserv RickG wrote: Wow, with

Re: [WISPA] heavy usage customers

2008-11-02 Thread RickG
Wow, with all that bandwidth, I'm surprised you dont offer higher speeds. Technically speaking, the download & upload price is the same. From a cost standpoint, I allocate the download & upload separately because I am "forced" to pay dearly ($1200/month) to AT&T for my dual T1's which are required

Re: [WISPA] heavy usage customers

2008-11-02 Thread Travis Johnson
Rick, Yes, all of our packages are symmetrical speeds (same download and upload). So if they buy our 512k package, they get 512k down x 512k up all the time. They are not "dedicated" connections, but rather you get what you pay for connections. We still oversubscribe users on an AP, but only t

Re: [WISPA] heavy usage customers

2008-11-02 Thread RickG
Travis, Nice work! Therefore, you are selling dedicated bandwidth to all of your customers. In other words, if all your customers run speed test at the same time they will get what their plan allows. If you dont mind, I have a few questions: Is the above scenario true for upload speed as well as d

Re: [WISPA] heavy usage customers

2008-11-02 Thread RickG
TCP's real world throughput. (For example, 64k windowsize at >>> 80ms, will only allow about a 3mbps transfer to occur). >>> >>> Don't misunderstand me, I'm not bashing Canopy... We have actually started >>> to use some Canopy Advantage series on our

Re: [WISPA] heavy usage customers

2008-11-01 Thread Travis Johnson
Every customer can get the speed they are paying for ANY time they run a speed test. We offer packages from 512k to 2.5meg for residential customers and they always get what they pay for (download AND upload, which is the same for all of our packages). Travis Microserv RickG wrote: Travis,

Re: [WISPA] heavy usage customers

2008-11-01 Thread Travis Johnson
I think what Tom was saying is you can't allocate the full amount of the AP to a single customer... so in the Canopy world, that would be giving them a full 14Mbps. In the Trango world that would be giving them the full 10Mbps. And by giving them 10Mbps on Canopy, you are only giving them 75%

Re: [WISPA] heavy usage customers

2008-11-01 Thread [EMAIL PROTECTED]
bles > >> that > >> can effect TCP's real world throughput. (For example, 64k windowsize at > >> 80ms, will only allow about a 3mbps transfer to occur). > >> > >> Don't misunderstand me, I'm not bashing Canopy... We have actually > started

Re: [WISPA] heavy usage customers

2008-11-01 Thread Forrest W. Christian
Tom DeReggi wrote: > However, it also supports my core points... that you do not give 100% of the > capacity to any one user. (8 out of 10mb still allows some headroom for TCP > and Bandwidth shapers to self-tune) > You actually can permit the full 10Mb/s bursts under canopy. As long as the

Re: [WISPA] heavy usage customers

2008-11-01 Thread Josh Luthman
rstand me, I'm not bashing Canopy... We have actually started >> to use some Canopy Advantage series on our shorter range sectors, where >> verticle pol was free. (because we can find them on EBAY cheap, with all >> the >> Muni projects going south). I'm actually ver

Re: [WISPA] heavy usage customers

2008-11-01 Thread RickG
e depends on their rate plan) then they get throttled until that >> particular file transfer is over. Once they stop, wide open throttle >> again. They love it. The power users call in and upgrade their rate plan >> all the time. Excellent up sell opportunities with zero effort. >

Re: [WISPA] heavy usage customers

2008-11-01 Thread RickG
Travis, If I understand this correctly, you have at least 1Mbps or higher of bandwidth for every customer? -RickG On Sat, Nov 1, 2008 at 12:34 PM, Travis Johnson <[EMAIL PROTECTED]> wrote: > We deliver what the customers pay for. If they purchase a 1Mbps package, > they get 1Mbps 24x7 (with no m

Re: [WISPA] heavy usage customers

2008-11-01 Thread RickG
Kurt, I tell them that they need to consider a higher rate package with dedicated bandwidth rather than shared bandwidth. -RickG On Sat, Nov 1, 2008 at 11:59 AM, Kurt Fankhauser <[EMAIL PROTECTED]> wrote: > Does anyone else here have customer/s that consume so much bandwidth that > you have to t

Re: [WISPA] heavy usage customers OT: Windows updates

2008-11-01 Thread Charles Wyble
Scottie Arnett wrote: > On another note, is their a way to cache or get a server closer to you for > windows updates? I have a hospital on our network that has 60+ PC's on the > inside. They are killing us with windows updates at certain times...like > Service Pack 3...? > http://technet.mic

Re: [WISPA] heavy usage customers OT: Windows updates

2008-11-01 Thread Scottie Arnett
rs. > - Original Message - > From: Travis Johnson > To: WISPA General List > Sent: Saturday, November 01, 2008 2:30 PM > Subject: Re: [WISPA] heavy usage customers > > > Again, I have to say, "up to 8Mbps" is completely different than selling a >

Re: [WISPA] heavy usage customers

2008-11-01 Thread Chuck McCown - 3
email. DSL cannot do this. Most Comcast accounts cannot do this. Because we can do this, we get and keep customers. - Original Message - From: Travis Johnson To: WISPA General List Sent: Saturday, November 01, 2008 2:30 PM Subject: Re: [WISPA] heavy usage customers Again, I

Re: [WISPA] heavy usage customers

2008-11-01 Thread [EMAIL PROTECTED]
h their speed > and quality of RF. But I'm just sharing what we've learned with Bandwidth > management, since we've been doing it since 2001. > > Maybe the Canopy 400series, can deliver the higher throughputs ? I heard > Motorolla was planning on making a 5.8G model of teh

Re: [WISPA] heavy usage customers

2008-11-01 Thread Chuck McCown - 3
. - Original Message - From: "Travis Johnson" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Saturday, November 01, 2008 2:25 PM Subject: Re: [WISPA] heavy usage customers >I think you meant to say "up to 10.2Mbps download speed". There is no > wa

Re: [WISPA] heavy usage customers

2008-11-01 Thread Travis Johnson
king a 5.8G model of teh 400 series? Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message ----- From: "Chuck McCown - 3" <[EMAIL PROTECTED]> To: "WISPA General List" Sent: Saturday, November 01, 2008 1:09 PM Subject: Re: [WISP

Re: [WISPA] heavy usage customers

2008-11-01 Thread [EMAIL PROTECTED]
> > - Original Message - > > From: Travis Johnson > > To: WISPA General List > > Sent: Saturday, November 01, 2008 10:30 AM > > Subject: Re: [WISPA] heavy usage customers > > > > > > How does Canopy fix a customer satisfaction probl

Re: [WISPA] heavy usage customers

2008-11-01 Thread Travis Johnson
e their rate plan all the > time. Excellent up sell opportunities with zero effort. > - Original Message - > From: Travis Johnson > To: WISPA General List > Sent: Saturday, November 01, 2008 10:30 AM > Subject: Re: [WISPA] heavy usage customers > > >

Re: [WISPA] heavy usage customers

2008-11-01 Thread Tom DeReggi
r 01, 2008 3:18 PM Subject: Re: [WISPA] heavy usage customers > We sell up to 8Mbps on Canopy advantage without issues. Nearly all our > customers are within a couple miles though and as long as they have less > than a -76, they get full speed. Rarely do we have two customers doing >

Re: [WISPA] heavy usage customers

2008-11-01 Thread Tom DeReggi
ED]> > wrote: > >> Canopy... >> >> - Original Message ----- >> From: "Kurt Fankhauser" <[EMAIL PROTECTED]> >> To: "'WISPA General List'" >> Sent: Saturday, November 01, 2008 9:59 AM >> Subject: [WISPA] heavy

Re: [WISPA] heavy usage customers

2008-11-01 Thread [EMAIL PROTECTED]
wide open throttle for a while (that > > while depends on their rate plan) then they get throttled until that > > particular file transfer is over. Once they stop, wide open throttle > > again. They love it. The power users call in and upgrade their rate > plan > &

Re: [WISPA] heavy usage customers

2008-11-01 Thread Tom DeReggi
- Original Message ----- > From: Travis Johnson > To: WISPA General List > Sent: Saturday, November 01, 2008 10:30 AM > Subject: Re: [WISPA] heavy usage customers > > > How does Canopy fix a customer satisfaction problem? If they are used to > getting 5Mbps download

Re: [WISPA] heavy usage customers

2008-11-01 Thread 3-dB Networks
er 01, 2008 12:19 PM To: WISPA General List Subject: Re: [WISPA] heavy usage customers I dunno, that is pretty boring compared to the rest of the schedule. I am interested in hearing from the Gods of Motorola more than anyone else. Julian from Orthogon gets to come this year too. - Ori

Re: [WISPA] heavy usage customers

2008-11-01 Thread Chuck McCown - 3
t;'WISPA General List'" Sent: Saturday, November 01, 2008 12:16 PM Subject: Re: [WISPA] heavy usage customers > I'd like to see your 10.2Mbps plan as a lighting talk at Animal Farm > Chuck... interesting fuel for thought :-) > > Daniel White > 3-dB Networks > >

Re: [WISPA] heavy usage customers

2008-11-01 Thread 3-dB Networks
PM To: WISPA General List Subject: Re: [WISPA] heavy usage customers Our Canopy customers are used to getting 10.2 Mbps download speed. If the start a huge file transfer they get wide open throttle for a while (that while depends on their rate plan) then they get throttled until that particular file tra

Re: [WISPA] heavy usage customers

2008-11-01 Thread Chuck McCown - 3
From: "Kurt Fankhauser" <[EMAIL PROTECTED]> To: "'WISPA General List'" Sent: Saturday, November 01, 2008 9:59 AM Subject: [WISPA] heavy usage customers Does anyone else here have customer/s that consume so much bandwidth that you have to throttle them dow

Re: [WISPA] heavy usage customers

2008-11-01 Thread Marlon K. Schafer
hauser" <[EMAIL PROTECTED]> To: "'WISPA General List'" Sent: Saturday, November 01, 2008 8:59 AM Subject: [WISPA] heavy usage customers > Does anyone else here have customer/s that consume so much bandwidth that > you have to throttle them down after say 5 minutes

Re: [WISPA] heavy usage customers

2008-11-01 Thread Travis Johnson
We deliver what the customers pay for. If they purchase a 1Mbps package, they get 1Mbps 24x7 (with no monthly bit caps). Personally I have never liked the "up to" speed packages... it's like going to Walmart and buying milk. You can pay $3 for a full 1 gallon, or you can pay $2 for "up to" a ga

Re: [WISPA] heavy usage customers

2008-11-01 Thread Travis Johnson
"Kurt Fankhauser" <[EMAIL PROTECTED]> To: "'WISPA General List'" Sent: Saturday, November 01, 2008 9:59 AM Subject: [WISPA] heavy usage customers Does anyone else here have customer/s that consume so much bandwidth that you have to throttle them down afte

Re: [WISPA] heavy usage customers

2008-11-01 Thread Kurt Fankhauser
ucyrus, OH 44820 419-562-6405 www.wavelinc.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jerry Richardson Sent: Saturday, November 01, 2008 12:57 PM To: WISPA General List Subject: Re: [WISPA] heavy usage customers We don't do mush residenti

Re: [WISPA] heavy usage customers

2008-11-01 Thread Jerry Richardson
ber 01, 2008 9:36 AM To: WISPA General List Subject: Re: [WISPA] heavy usage customers The agreement that most ISPs use states something like "we can limit or change bandwidth as is necessary deemed by us, you pay for the package name rather then the value printed upon signing the agreement&qu

Re: [WISPA] heavy usage customers

2008-11-01 Thread Josh Luthman
quot;'WISPA General List'" > Sent: Saturday, November 01, 2008 9:59 AM > Subject: [WISPA] heavy usage customers > > > > Does anyone else here have customer/s that consume so much bandwidth that > > you have to throttle them down after say 5 minutes of downloading.

Re: [WISPA] heavy usage customers

2008-11-01 Thread Chuck McCown - 3
Canopy... - Original Message - From: "Kurt Fankhauser" <[EMAIL PROTECTED]> To: "'WISPA General List'" Sent: Saturday, November 01, 2008 9:59 AM Subject: [WISPA] heavy usage customers > Does anyone else here have customer/s that consume so muc

[WISPA] heavy usage customers

2008-11-01 Thread Kurt Fankhauser
Does anyone else here have customer/s that consume so much bandwidth that you have to throttle them down after say 5 minutes of downloading. And what do you tell them when they start complaining about the throttled down speed. (they don't know your throttling them though) Kurt Fankhauser WAVELI