Re: OLE Spell Check - works in Mid-Tier?

2006-04-18 Thread Timothy Powell
** Rick, We've integrated Word spell check using OLE for the desktop client, but it didn't work during our MT testing. We were alsotold by BMC Support that it does not work on mid-tier. One of BMC's SE folks gave usa demo of the 7.0 MTtwo weeks ago, and they were using a free browser

Re: OLE Spell Check - works in Mid-Tier?

2006-04-18 Thread Timothy Powell
** BTW, if anybody out there is using JSpell (or other server based spell checker for MT), please provide me some feedback. I'd love to hear some first hand experiences. Regards, Tim Powell From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy

Re: Release of ARS 7.0 Info

2006-04-23 Thread Timothy Powell
Title: OT: Release of ARS 7.0 Info ** James, Maybe you should look at the web article first.. Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3Sent: Saturday, April 22, 2006 6:31 PMTo:

Re: Release of ARS 7.0 Info

2006-04-25 Thread Timothy Powell
osts! Susan On 4/23/06, Timothy Powell [EMAIL PROTECTED] wrote: No Rick, that's not what I meant. If BMC is talking about something, then socan we.What I meant wasthe article isn't actually about the ARS product. That's why it's a "feeble attempt at Friday humor"What

Re: Crystal Web help needed

2006-05-03 Thread Timothy Powell
** I seem to recall a KB entry that stated Crystal Enterprise 9 will not work with Windows 2003 Server with IIS. I'll see if I can locate it. Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Baxter, AndrewSent: Wednesday, May 03, 2006 11:40

Re: Crystal Web help needed

2006-05-03 Thread Timothy Powell
** Here it is. The portion I remembered was: Therefore, Windows 2003 server is supported for CE 9 components but is not supported as a web server for CE 9. Q U E S T I O N Crystal Reports 9.0 - Are Crystal Decisions products supported in a Windows 2003 Server? A N S W E R -This

Re: OT- Lazy posters / Insensitive responders

2006-05-09 Thread Timothy Powell
And on the topic of driving away someone who could be a valuable resource Sometimes responders get blasted by other responders for not posting the best technical answer. Let's remember that not all listers have been to the latest delta class or the PTnT class or (insert class of choice

Re: ARS Perl

2006-08-17 Thread Timothy Powell
ARInside...love it! http://www.mattreinfeldt.com/site/component/option,com_docman/task,cat_view/ Itemid,/gid,29/orderby,dmdatecounter/ascdesc,DESC/ Tim Powell -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Deb Harmon Sent:

Re: Mandatory / Required Field

2006-08-18 Thread Timothy Powell
If you create a field on your form, and the Entry Mode for that field (as defined on the Database tab of the Field Properties) is set to Required, then any submit or modification of a record where that field value is NULL will result in an error. The record cannot be saved until that required

Re: ITSM 7 Implementation Workshop RSMG-ITIW-0700

2006-08-31 Thread Timothy Powell
I heard a rumor that the class was pulled by BMC/Remedy Education due to poor feedback from previous attendees. The rumor also has it that the class is being re-worked and will be available again (newer, cleaner, brighter, whiter) soon. Tim Powell -Original Message- From: Action Request

Re: Administrative Access

2006-09-05 Thread Timothy Powell
** Kathy, Please identify your system. ARS version OS DB Are you working in custom applications or are you using a version of the Remedy ITSM Suite? Tim Powell From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kathy MorrisSent: Tuesday,

Re: AL stopped working (no changes on AL)

2006-09-06 Thread Timothy Powell
I hate to ask the is it plugged in type question, but. The form it's trying to perform the push fields against DOES exist on the dev server...right? What's the log from the other AL? What are the common attributes of the ALs in question (if any)? Tim -Original Message- From: Action

Re: Administrative Access

2006-09-06 Thread Timothy Powell
** Q: How is admin access given in most organizations? Who makes this decision? What is the experience for other listers? A: In my experience, rights to modify WORKFLOW is only given to those with the training and development experiencenot untrained users that don't know what they are

Re: I Am Outraged! - BMC/Remedy is Outsourcing Support!!

2006-09-07 Thread Timothy Powell
** Claire, There have been over 11,000 postings to the ARSList so far this year. Do you remember the name of each submitter? I have archived every posting since 2003. There are several from Jamahowal. Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On

Re: OT- I Am Outraged! - BMC/Remedy is Outsourcing Support!!

2006-09-07 Thread Timothy Powell
I found 4 postings from Jamahowalso farCLAIRE. Quit being ugly to the guyit defeats the purpose of this listwhich is to encourage discussion and active participation from ALL members regardless of their past participation history. Everybody here has something to contribute. Just

Re: OT- I Am Outraged! - BMC/Remedy is Outsourcing Support!!

2006-09-07 Thread Timothy Powell
discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Powell Sent: Thursday, September 07, 2006 4:53 PM To: arslist@ARSLIST.ORG Subject: Re: OT- I Am Outraged! - BMC/Remedy is Outsourcing Support!! I found 4 postings from Jamahowalso farCLAIRE. Quit being ugly to the guy

Re: Remedy Recruiters

2007-09-05 Thread Timothy Powell
With this posting, I'd guess you're about to find out first hand. tp _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gatewood Kelly Sent: Wednesday, September 05, 2007 2:57 PM To: arslist@ARSLIST.ORG Subject: OT:Remedy Recruiters **

Re: Competitors to Remedy ARS?

2007-10-04 Thread Timothy Powell
How many users? -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Alec Alec Sent: Thursday, October 04, 2007 9:12 AM To: arslist@ARSLIST.ORG Subject: Re: Competitors to Remedy ARS? Largest form would be less than 2500 row,

Re: ARSList Awards: Some yes, some no.MVP not enough yet!

2007-10-04 Thread Timothy Powell
RANT Oh for the love of PETE people! We only needed 150 voters out of over 3000 people! And we're still 35 shy?!?!?!?! Get off of your lazy cans and vote for somebody!!! If you've EVER gotten one single glimmer of wisdom/ideas/fixes from this list, you OWE it to these folks to vote. /RANT

Re: ARSList Awards: Some yes, some no.MVP not enough yet!

2007-10-04 Thread Timothy Powell
...:) _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Powell Sent: Thursday, October 04, 2007 10:07 AM To: arslist@ARSLIST.ORG Subject: Re: ARSList Awards: Some yes, some no.MVP not enough yet! ** RANT Oh for the love of PETE people! We only

Re: ARSList Awards: Some yes, some no.MVP not enough yet!

2007-10-05 Thread Timothy Powell
: ** Pretty sad isn't it:( So are there only going to be about 100 of us at RUG? Susan On 10/4/07, Timothy Powell [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] wrote: ** Susan, I agree that the dynamics of the list is changing. But let's throw some speculative numbers out. Dan

Re: Phones/Passport at RUG

2007-10-10 Thread Timothy Powell
From the User World site: If you FLY into Vancouver, you must have a passport. Getting To Vancouver Without a Passport According to the US Department of State's website http://travel.state.gov/travel/cis_pa_tw/cis/cis_1082.html , / Land and sea travelers are encouraged to have a valid U.S.

Re: BMC Support Site Rant

2007-10-29 Thread Timothy Powell
Benjamin, You are confusing a company that preaches best practice with one that actually utilizes best practice in their own support mechanism. Practice what you preach is NOT one of the BMC/Remedy tenants.sadly. Another example is reporting. Best practice says that you allow customers to

Re: BMC Support Site Rant

2007-10-30 Thread Timothy Powell
I know many of those former support peopleI bet more would come back than you might think.especially if they came back to something that was more like the old Remedy. The point being, that the old Remedy was successful, profitable and had VERY happy customers. It had the most loyal

Re: Form deletion from Remedy

2007-11-20 Thread Timothy Powell
For ARS 6.3, Server Events is in Chapter 11 of the Developing AR System Applications: Advanced Guide. -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Viji.PK Sent: Tuesday, November 20, 2007 9:19 AM To: arslist@ARSLIST.ORG

Re: OT: Rant - SLA - Change / Task

2007-12-07 Thread Timothy Powell
If you are, then you'll reply to me personally/off list (since we know each other) using your real email address. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Doug Muller Jr Sent: Friday, December 07, 2007 6:01 PM To: arslist@ARSLIST.ORG Subject:

Re: OT: Rant - SLA - Change / Task

2007-12-07 Thread Timothy Powell
Joe, As you know, the real Doug uses his real' email address when he posts to the list. He doesn't have to hide behind a fake email address... Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Friday, December 07, 2007 4:56

Re: OT: Rant - SLA - Change / Task

2007-12-07 Thread Timothy Powell
D.M. Jr. (whoever you are), If you have an overall SLA (SLM) for a change request, then there MIGHT be a need for SLA/SLM for change tasks. In a change request, there are potentially numerous change tasks. These tasks could be assigned to various groups within an organization (think add an

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

2007-12-13 Thread Timothy Powell
Change the Run If to: 'Attachment field' != 'DB.Attachment field' -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Sokol, Brian Sent: Thursday, December 13, 2007 1:44 PM To: arslist@ARSLIST.ORG Subject: Re: Can An Attachment

Re: Can An Attachment Field Be Made Read Only? (UNCLASSIFIED)

2007-12-13 Thread Timothy Powell
of the original attachment with a different attachment. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Powell Sent: Thursday, December 13, 2007 2:35 PM To: arslist@ARSLIST.ORG Subject: Re: Can An Attachment Field

Business Objects XI Premium R2 SP2 as a signle engine for both Analytics and Mid-Tier

2009-07-21 Thread Timothy Powell
Adding to an older existing thread (with new subject) since some of the previous posts may be relevant: We’re trying to reduce the BOXI installs in our environment in order to free up servers. Ok, you can’t use the limited BOXI that comes with Analytics as your Mid-Tier reporting engine.

Re: 7.5 or 7.6

2009-10-26 Thread Timothy Powell
Oh, I'd dare guess those are the LEAST of the section 508 compliance issues. Tim From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Easter, David Sent: Monday, October 26, 2009 11:51 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 **

Re: 7.5 or 7.6

2009-10-26 Thread Timothy Powell
...@arslist.org] On Behalf Of Timothy Powell Sent: Monday, October 26, 2009 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** Oh, I'd dare guess those are the LEAST of the section 508 compliance issues. Tim From: Action Request System discussion list(ARSList) [mailto:arsl

Re: 7.5 or 7.6

2009-10-26 Thread Timothy Powell
, liaison or public relations representative for BMC Software, Inc. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Monday, October 26, 2009 9:27 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** Oh, I'd dare guess those

Re: 7.5 or 7.6

2009-10-26 Thread Timothy Powell
: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Monday, October 26, 2009 10:12 AM To: arslist@ARSLIST.ORG Subject: Re: 7.5 or 7.6 ** Yes, I already have. The main concerns center around: The status flow bar and the significant

Re: Change Diary Field Font

2009-12-02 Thread Timothy Powell
I entered this as an RFE to BMC about 2 years ago. Last I looked, the status of the RFE was Slated for future release. Tim Powell On Wed, 2009-12-02 at 11:04 -0600, Sanford, Claire wrote: ** Is there a way to change the display font in a diary field without messing up every form in my

Re: Change Diary Field Font

2009-12-02 Thread Timothy Powell
Here is the latest on the RFE: Regarding: RFE0009445, at 2/3/2009 2:58:05 PM, created by x Hi , We have reevaluated this RFE and since it's been outstanding for a long time, we feel that this RFE won't be practical for us to implement now. *** So I guess I

Re: Change Diary Field Font

2009-12-07 Thread Timothy Powell
Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Wednesday, December 02, 2009 10:45 AM To: arslist@ARSLIST.ORG Subject: Re: Change Diary Field Font Here is the latest on the RFE: Regarding: RFE0009445, at 2/3/2009 2:58:05 PM

Re: Change Diary Field Font

2009-12-07 Thread Timothy Powell
discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Monday, December 07, 2009 11:29 AM To: arslist@ARSLIST.ORG Subject: Re: Change Diary Field Font Ok, but this RFE was previously accepted and slated to be implemented in a future release. In other words according

Re: ARERR 312 - HD 6.0

2009-12-24 Thread Timothy Powell
I've seen similar when trying to do something like a date/time calculation against a date only entry (or something similar). So I'd have to side with Fred and ask the same. Double check your new holiday entry and make sure it's correct. Tim -Original Message- From: Action Request System

Re: Worflow to do a Spellcheck via the Web?

2008-01-23 Thread Timothy Powell
We successfully implemented the html version of jSpell. It works very well, and the license costs are not that bad. Support from the jSpell team was excellent. http://www.thesolutioncafe.com/ HTH, Tim Powell From: Action Request System discussion list(ARSList) [mailto:[EMAIL

Re: Worflow to do a Spellcheck via the Web?

2008-01-23 Thread Timothy Powell
Systems Division University of North Carolina Wilmington (910) 962-7177 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Powell Sent: Wednesday, January 23, 2008 1:51 PM To: arslist@ARSLIST.ORG Subject: Re: Worflow to do a Spellcheck via the Web

Changing System Default Notification method

2008-02-05 Thread Timothy Powell
If this has been asked and answered before, I apologize. I searched and found similar postings, but no answers to this direct question: If you changed the Remedy Notification Method in the NTE:CFG-Notification Events form from Alert to Email, does that actually work and change all the defaults

Re: Company Dropping Remedy

2008-02-06 Thread Timothy Powell
Rapid Results was available thru the 5.6 versions of Helpdesk. When 6.0 was released, it was done. TP -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of David.M Clark Sent: Wednesday, February 06, 2008 12:16 PM To:

Re: Company Dropping Remedy

2008-02-06 Thread Timothy Powell
Subject: Re: Company Dropping Remedy Any ideas on why that was the case? I thought it was a pretty enticing sales tool, and I enjoyed doing several of them. David M Clark Remedy Programmer/Analyst Timothy Powell [EMAIL PROTECTED] 2/6/2008 11:22 AM Rapid Results was available thru the 5.6 versions

Re: Company Dropping Remedy

2008-02-06 Thread Timothy Powell
Let's look at history. When Remedy was Remedy (not owned by some other entity), they mainly focused on the small to mid-sized customers. And look at the growth. Not one down quarter in their history. But then, they shifted focus from small/mids to enterprise level customers. Yes this landed big

Re: Company Dropping Remedy

2008-02-07 Thread Timothy Powell
On Feb 7, 2008 10:28 AM, Timothy Powell [EMAIL PROTECTED] wrote: ** I wasn't necessarily stating that BMC/Remedy focus on small- and mid-sized customers to be its primary customer base. Rather, my point was, why turn your back on that market all together? A company shouldn't put all of its eggs

Re: Company Dropping Remedy

2008-02-07 Thread Timothy Powell
I wasn't necessarily stating that BMC/Remedy focus on small- and mid-sized customers to be its primary customer base. Rather, my point was, why turn your back on that market all together? A company shouldn't put all of its eggs in any basket, be it the small/mid or enterprise basket. And they

Re: Configuring JSpell with Mid-Tier 7.0.1 Patch 6

2008-02-11 Thread Timothy Powell
Here's what we did to get it to work for multiple fields on the same form: ARS 6.3 with MT 7.0 Patch 2 1) Using at least a 6.3 Admin Tool, on the form where we wanted to check the spelling. Go to the Form/Current View/Properties and the Appearance tab. Add the following to the web header

Changing System Default Notification method

2008-02-11 Thread Timothy Powell
Has anybody tried changing the Remedy Notification Method in the NTE:CFG-Notification Events form from Alert to Email? Does that actually work and change all the defaults for all users to email? I know that I can do it on an individual basis by configuring a user based notification rule to use

Re: 7.1 Server License Question

2008-02-12 Thread Timothy Powell
Actually David Easter said: you can import your pre-7.1 license file using the Admin Console (NOT Admin Tool). From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing Sent: Monday, February 11, 2008 7:59 PM To: arslist@ARSLIST.ORG Subject:

Re: HelpDesk Lite (was: Company Dropping Remedy)

2008-02-14 Thread Timothy Powell
to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. _ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Powell Sent: Thursday, February 07, 2008 7:28 AM To: arslist@ARSLIST.ORG Subject: Re

Re: HelpDesk Lite (was: Company Dropping Remedy)

2008-02-14 Thread Timothy Powell
Correct. The ARS might be 7.x, but if the apps are 5.6, you're off the support matrix for that app. TP -Original Message- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Thursday, February 14, 2008 12:46 PM To:

Re: IM 7.x Bug - Need someone to check patch 6 or 7

2008-02-20 Thread Timothy Powell
IM 7.0.2 Patch 6 The 2nd Set fields is still the way you describe it. HTH, Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow Sent: Wednesday, February 20, 2008 4:05 PM To: arslist@ARSLIST.ORG Subject: IM 7.x Bug - Need

Re: ARUtilities / Les Ganton search

2008-02-20 Thread Timothy Powell
I heard from him just the other day (2/8/08).. TP From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Jason Miller Sent: Wednesday, February 20, 2008 4:32 PM To: arslist@ARSLIST.ORG Subject: ARUtilities / Les Ganton search ** Hi all, I am

Re: ARS 5.12 Helpdesk 4.03 - Submit ticket Display only form question -repost

2008-03-03 Thread Timothy Powell
Because when helpdesk 4.0.3 was built, there was no Open Window action. TP From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kevin Pulsen Sent: Monday, March 03, 2008 4:22 PM To: arslist@ARSLIST.ORG Subject: ARS 5.12 Helpdesk 4.03 - Submit ticket

Re: Change Field

2008-03-04 Thread Timothy Powell
I'm assuming that your 1st active link looks something like: Fire on: Menu selection Run If: Menu value = x If Action: Change Field - Character Field (Visible) You're asking that if a user changes the menu from value x to value y, how to hide the character field? Have a 2nd active

Re: Guest users only get Read license

2008-03-11 Thread Timothy Powell
Since you're grasping at straws, I'll do the same. 1) Is this only happening to one user? 2) If yes, how is the user logging in? Since you allow guest users, they can log in as Jane Smith, JSmith, etc. Or maybe you have a company policy that says you log in using your corporate ID which might be

Re: Guest users only get Read license

2008-03-11 Thread Timothy Powell
anything if they only get a Read license. Dwayne Martin Original message Date: Tue, 11 Mar 2008 11:04:35 -0400 From: Timothy Powell [EMAIL PROTECTED] Subject: Re: Guest users only get Read license To: arslist@ARSLIST.ORG Since you're grasping at straws, I'll do the same. 1

Re: Guest users only get Read license (U)

2008-03-11 Thread Timothy Powell
to modify forms in which they are Submitter. But they can't do anything if they only get a Read license. Dwayne Martin Original message Date: Tue, 11 Mar 2008 11:04:35 -0400 From: Timothy Powell [EMAIL PROTECTED] Subject: Re: Guest users only get Read license To: arslist@ARSLIST.ORG

Re: Table Field Qualification

2008-03-14 Thread Timothy Powell
the table with the current requests. I cant use the 'RequestID' = $RequestID$ since it is not generated until we save the record. On 3/14/08, Timothy Powell [EMAIL PROTECTED] wrote: ** A little more info pleas. When the button is clicked, in addition to the Push to form B, does it also save anything

Re: AL Change Field label question

2008-03-19 Thread Timothy Powell
Not to mention, separate fields are easier to report on. If you have one field that you dynamically change the label on (in your example Request Parts or Return Parts), what would that field look like on a report? Would it just be Parts? TP -Original Message- From: Action Request System

Re: Tips and Tricks - Where are they?

2008-03-21 Thread Timothy Powell
From David Easter: Try here: BMCDN http://developer.bmc.com/bmcdn/bmcdn/landing.jsf Home Resource http://developer.bmc.com/jiveProd/kbcategory.jspa?categoryID=2 Center Library http://developer.bmc.com/jiveProd/kbcategory.jspa?categoryID=244 BMC

Re: Installation Question...

2008-03-27 Thread Timothy Powell
For what it's worth, here is a detailed installation order document we got from BMC Premier Support. The doc was written assuming install on a Windows machine, an install of all the major applications, utilizing Full Text Search and using IIS as the web server. We were also told that when you are

Re: How to track changes

2008-04-16 Thread Timothy Powell
You can always go to the Group form and see who created it (Creator - Field ID 2) and when (Create Date - Field ID 3). Or who LAST modified it (Last Modified By - Field ID 5) and when (Modified Date - Field ID 6). This is only the last modifier and may not necessarily be the modifying

Re: Releasing licenses from the users who are inactive in Remedy System

2008-04-16 Thread Timothy Powell
Inactive as in they hardly use Remedy or as in they're no longing with the company? If they hardly use Remedy then review their role in the grand scheme of things and then give them either a Floating license (if you have them) or a Read license. If they are no longer with the company,

Re: aradmin crashes

2008-04-16 Thread Timothy Powell
Also as I saw it: (S)he asked the question. (S)he got some answers. A few of those had a jab or two. Why the initial jabs..I don't know. I don't care for these silly nicknames instead of real names either, but hey, to each his own. Anyway, (S)he replied back and threw a jab of his/her own in.

Re: SLM 7 Integration with Tasks.

2008-05-05 Thread Timothy Powell
I have not personally done this, but I do recall a thread on this subject about 2 months ago. You might want to search the archives for that thread. Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Abhijit Oak Sent: Monday, May 05, 2008 2:18 AM To:

Re: Mid-Tier ?

2008-05-05 Thread Timothy Powell
The latest Mid-tier (7.1) is compatible with ServletExec. I'm running it in a client sandbox environment now. BMC Support will tell you that Tomcat is their preferred servlet engine, but acknowledge that ServletExec is compatible. Page 6 of the 7.1 compatibility also matrix states that ServletExec

Re: Mid-Tier ?

2008-05-05 Thread Timothy Powell
: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Powell Sent: Monday, May 05, 2008 3:23 PM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier ? The latest Mid-tier (7.1) is compatible with ServletExec. I'm running it in a client sandbox environment now. BMC

Re: Installing Remedy Knowledge Management

2008-05-08 Thread Timothy Powell
The only possible issue I see is that the database is on a separate server. To be honest, when I installed RKM, I don't recall seeing an option for installing the RKM database on a remote machine. I think the database has to reside on the server you are installing RKM to. The install guide says,

Re: Installing Remedy Knowledge Management

2008-05-08 Thread Timothy Powell
So this line from the kms_config.xml: jdbc:microsoft:sqlserver://SQL_server_name:1433 Determines what sql server it connects to? Because of course the config guide just says that the URL should be jdbc:microsoft:sqlserver://localhost:1433 If that controls the database it installs to, that would

Re: Installing Remedy Knowledge Management

2008-05-08 Thread Timothy Powell
-Tier wanted? Maybe my memory's slipping, but I thought I remembered something like that. Also, RKM will eat a significant piece of your RAM - account for that. Rick On Thu, May 8, 2008 at 10:47 AM, Timothy Powell [EMAIL PROTECTED] wrote: The only possible issue I see is that the database

Re: Password Checking Problem

2008-05-15 Thread Timothy Powell
I'm sorry, but didn't you already ask this on Wed using the name/email of: manjunath badiger [EMAIL PROTECTED] And I saw a reply from Fred Grooms stating that in 6.3, it's a system message specific to this function. Tim P.S. Tip 1: You might want to pick one email account (preferably

OT: Thank you.

2008-05-26 Thread Timothy Powell
To all the ARSListers that currently are serving or have previously served in the military. Thank you for everything. tp ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:

OT: Friday humor - 8.0 has been released!

2008-06-06 Thread Timothy Powell
I just got hit up for an engagement to do an upgrade from Remedy 6.x to 8.0. David Easter! When were you planning on telling us that 8.0 had been released! Now I'm behind the curve again. ;-) Tim ___ UNSUBSCRIBE or

Re: BBQ tour

2008-06-14 Thread Timothy Powell
Rick, In Tuscaloosa, AL, is the original Dreamland BBQ. Best ribs I've ever had. http://www.dreamlandbbq.com/ In Lexington, NC, try Lexington BBQ http://www.ibiblio.org/ch-scene/bbq/lexington.html or Smiley's http://www.smileyslexingtonbbq.com/ Lastly, in Starkville, MS is a wonderful

Re: Top 10 Reasons to Attend BMC User World

2008-06-18 Thread Timothy Powell
Twinkies... From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Howard Richter Sent: Wednesday, June 18, 2008 10:02 AM To: arslist@ARSLIST.ORG Subject: Re: Top 10 Reasons to Attend BMC User World ** Its Miami Beach during hurricane and football

Re: Self-Employed Remedy Professionals

2008-06-18 Thread Timothy Powell
I've owned my own company since 2003. I also did it as a We Own with Remedy PSO from 1999-2001 before they changed their consulting model. Tim From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate) Sent: Wednesday, June 18, 2008

Re: Spell Checker with mid-tier Version 7.0.01

2008-08-13 Thread Timothy Powell
We use jspell on MT successfully. http://www.thesolutioncafe.com/ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of manuj chauhan Sent: Sunday, August 10, 2008 5:24 AM To: arslist@ARSLIST.ORG Subject: Re: Spell Checker with mid-tier Version 7.0.01

Re: Remedy Home Page

2010-02-08 Thread Timothy Powell
We added a page holder containing the following: 1) A table field displaying a User's alerts and a character field below the table providing the ability to view some details about a selected alert (as well as double-click open of the ticket associated to the alert). 2) An advanced filtering area

Re: Remedy Home Page

2010-02-08 Thread Timothy Powell
hrs time frame, the system got sluggish when it queried the 1.7 million alert records for several hundred users all coming online in a 5 minute time frame. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent

Re: Service-now.com

2010-04-19 Thread Timothy Powell
But the DEMO license still works. Three fixed licenses, unlimited time frame, and a 2000 record limit per form. Anybody should be able to develop with those minor restrictions with no issue. Tim Powell From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On

Re: Service-now.com

2010-04-19 Thread Timothy Powell
. Lyle From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Monday, April 19, 2010 2:25 PM To: arslist@ARSLIST.ORG Subject: Re: Service-now.com ** But the DEMO license still works. Three fixed licenses, unlimited time frame

Re: Service-now.com

2010-04-19 Thread Timothy Powell
to display 100 entries in table field than 1, the various needs for indexes, the effects on poorly qualified searches, reconciliation jobs, reports, etc. Guillaume _ From: Action Request System discussion list(ARSList) [arsl...@arslist.org] on behalf of Timothy Powell [timothy.pow

Re: Service-now.com

2010-04-20 Thread Timothy Powell
You’re the one that said: From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org]on Behalf Of oracle...@aol.com Sent: Monday, April 19, 2010 2:39 PM Yes - they trial last for 30-60 days, and I want to be able to develop without using my client's server. Kind of

Re: Remedy Training

2010-04-21 Thread Timothy Powell
Training in Clearwater was thru EMS and they are no longer among us Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Mayfield, Andy L. Sent: Wednesday, April 21, 2010 10:13 AM To: arslist@ARSLIST.ORG Subject: Remedy

Re: The truth about DEMO vs. TRIAL licensing (Was previously: Service-now.com)

2010-04-21 Thread Timothy Powell
Joanne, it’s not a hate fest (at least not on my part). Yes, all of us that have been around the product for awhile know that Oracle has gotten the whole DEMO vs. TRIAL thing messed up, and this seems like a giant waste of time and bandwidth. However, new people coming in to the list and the

Re: AR System 7.5 Upgrade

2010-04-27 Thread Timothy Powell
If you do the installer located in the ARSuiteKitWindows.zip file, you can just install from patch 4 and be done with it. From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Kevin Begosh Sent: Tuesday, April 27, 2010 9:37 AM To: arslist@ARSLIST.ORG

Re: Compatibility Matrix

2010-05-06 Thread Timothy Powell
Look at your Temp Path variable. If the path has a space in it, you will get the error you mention below. We always change the temp path to C:\Temp and it works fine after that.\ Tim Powell -Original Message- From: Action Request System discussion list(ARSList)

Re: Compatibility Matrix

2010-05-06 Thread Timothy Powell
BTW, KB Entry 20019577 is for this issue. -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Timothy Powell Sent: Thursday, May 06, 2010 8:15 AM To: arslist@ARSLIST.ORG Subject: Re: Compatibility Matrix Look at your Temp

Re: Remedy ARERR message lookup page

2010-06-01 Thread Timothy Powell
Very nice. Thanks Misi. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky Sent: Wednesday, May 26, 2010 12:07 PM To: arslist@ARSLIST.ORG Subject: OT: Remedy ARERR message lookup page Hi, I have

Re: Death in the Twin Cities Remedy family

2010-06-21 Thread Timothy Powell
Condolences to his family and friends. Timothy Powell Vice President KPBS, Inc. 704-489-8599 (office) 704-301-1047 (Mobile) From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of William Rentfrow Sent: Monday, June 21, 2010 11:02 AM

CMDB and AIE baseline white paper

2010-07-12 Thread Timothy Powell
I’m reaching out here. I recall reading a white paper authored by BMC which gave some performance measures regarding CMDB activities. Specifically it detailed some various server configurations and then gave a number of CI’s processed per second/hour for load, identify and merge activities.

Re: CMDB and AIE baseline white paper

2010-07-13 Thread Timothy Powell
are looking for: Performance and Scalability of BMC Remedy ITSM Suite 7.5.01 and BMC Atrium CMDB 7.5.00 Patch 1 on Solaris 10 Conducted at the Sun Solution Center Here is the link: http://documents.bmc.com/supportu/documents/46/71/104671/104671.pdf Jason On Mon, Jul 12, 2010 at 2:47 PM, Timothy Powell

Re: Friday Humor - Remedy Song

2009-02-13 Thread Timothy Powell
Dan, I think we have a nominee for best humor posting of the year... Tim From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Ortega, Jesus Sent: Friday, February 13, 2009 2:54 PM To: arslist@ARSLIST.ORG Subject: Friday Humor - Remedy Song **

OT: Remedy Developer Position (ITSM 7.x) Tuscaloosa, AL

2009-05-01 Thread Timothy Powell
) with $2.50/hr raise after 6 months and $2.50/hr Cost of Living adjustments every Jan 1st . If you are interested, contact me OFF LIST at mailto:timothy.pow...@pbs-consulting.com timothy.pow...@pbs-consulting.com Regards, Timothy Powell Vice President KPBS, Inc

OT: Remedy Administrator Position (ITSM 7.x) Tuscaloosa, AL

2009-05-04 Thread Timothy Powell
Regards, Timothy Powell Vice President KPBS, Inc. _Platinum Sponsor: rmisoluti...@verizon.net ARSlist: Where the Answers Are_ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor:rmisoluti

ARS 6.x Integration Guide

2009-07-01 Thread Timothy Powell
Does anybody out there have the Integration Guide for 6.x they can email me off list? I found the 5.x and the 7.x I-Guide, just can't locate the 6.x one. Thanks in advance. Tim Powell ___ UNSUBSCRIBE or access ARSlist

Re: History of AR System

2009-07-06 Thread Timothy Powell
Amen. Lincoln taught mine too. He's an awesome instructor. Tim -Original Message- From: Action Request System discussion list(ARSList) [mailto:arsl...@arslist.org] On Behalf Of Rick Cook Sent: Monday, June 29, 2009 2:57 PM To: arslist@ARSLIST.ORG Subject: Re: History of AR System I

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