RE: PDF creation from frame maker 7.0

2013-04-30 Thread Jeff Coatsworth
Are you running Windows XP? There's a hot fix for it that will solve your 
issues - see 
http://blogs.adobe.com/techcomm/2009/07/repost_hotfix_for_framemaker.html for 
details  links to the MS site


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of basha bas
Sent: Tuesday, April 30, 2013 6:50 AM
To: framers@lists.frameusers.com
Subject: PDF creation from frame maker 7.0

Dear all,

When I attempt to create a PDF from frame maker 7.0 I am loosing some content 
in certain paragraphs. I tried ps to PDF but the same problem is occurring. 
When I create page by page this problem is not there. Can some one help. I 
tried acrobat 5.0 for distilling, acrobat 7.0 also but the same problem 
continues.

Best wishes,
Bash a
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RE: OT: Corporate madness - Adobe software to be subscription only

2013-05-09 Thread Jeff Coatsworth
See RoboColum's post on this - 
http://www.cmcandrew.com/robocolumn/archives/3849  

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, May 09, 2013 12:57 PM
To: Steve Rickaby; framers@lists.frameusers.com
Subject: Re: OT: Corporate madness - Adobe software to be subscription only

I was wondering when someone was going to bring this up. I share your 
sentiments/fears exactly, Steve.

Nadine


- Original Message -
 From: Steve Rickaby srick...@wordmongers.demon.co.uk
 To: framers@lists.frameusers.com
 Cc: 
 Sent: Thursday, May 9, 2013 12:37:59 PM
 Subject: OT: Corporate madness - Adobe software to be subscription only
 
 I have just heard a rumor that the CS Suite is going to available in future 
 only 
 on an SaaS basis, by subscription. TCS/FrameMaker could follow?
 
 I do wonder whether the accountants that run large corporates like Adobe 
 understand how important their software is to the countless thousands of 
 freelances who have to scrape every last penny to buy it - but at least then 
 they own something, not vapor that goes phut as soon as you stop paying for 
 it.
 
 For the last two decades FrameMaker, Illustrator, Acrobat and Dreamweaver 
 have 
 been the rocks underpinning what I do. I'm far less sure about the future, 
 though.
 
 -- 
 Steve [somewhat aghast]
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RE: Frame 11 on MacBook Pro?

2013-05-13 Thread Jeff Coatsworth

What browser are you using to download it? You probably should use Firefox from 
within the Windows virtual machine - I think Adobe is using 7Zip to compress 
the files, so under WinXP you'll need to install that to unzip it (IIRC).

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Kristy Nolan
Sent: May-13-13 4:47 PM
To: FrameUsers List
Subject: Frame 11 on MacBook Pro?

Hi, all-

Is anyone else running Frame 11 on a MacBook Pro? If so, how did you get it to 
install? I am having trouble. I used to run Frame 7 on my old MacBook, so know 
it has worked in the past. I was able to download the trial version and have 
Parallels running. However when I install, it gets about 40% complete and gives 
me an error about a file not extracting properly from the archive and quits. I 
have tried re-downloading multiple times. I've tried moving all the files to an 
Explorer window.

Any other ideas? Please don't say move to a PC - that isn't happening. New Mac, 
Windows XP.

Cross-posted this to the FrameMaker LinkedIn page too.

Thanks!
Kristy




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RE: Frame 11 on MacBook Pro?

2013-05-15 Thread Jeff Coatsworth
Why would you bother with FM10? All it did was fix a bunch of issues with FM9 - 
FM11 is definitely the way to go. If you're super desperate, maybe I can put 
the unpacked files up on a shared service for you to grab. Are you trying the 
TCS4 package or just FM11 standalone?


From: MikeyShine [mailto:mikeysh...@gmail.com]
Sent: Tuesday, May 14, 2013 9:25 PM
To: Kristy Nolan
Cc: FrameUsers List; Jeff Coatsworth
Subject: Re: Frame 11 on MacBook Pro?

Kristy let me know if you'd rather op for FM version 10. I can get you a copy.



On May 14, 2013, at 9:04 PM, Kristy Nolan 
kristy.no...@wnco.commailto:kristy.no...@wnco.com wrote:

Hi, guys!

Thanks for the input! Update is that I have downloaded and installed Service 
Pack 3 for my Windows XP, deleted all previous attempts at downloading Frame, 
and re-downloaded the trial using Firefox. I made sure i was strictly on a 
Windows side (no coherence). Result is still no Frame. I tried to ask the 
online support at Adobe, but he took way too long to respond (and had to catch 
a flight).

I'll try again when I get back home (even though my trial clock is ticking). 
Making it hard to rationalize the idea of purchasing this on my own dime. As 
much as I love Frame, I may have to move to a different paradigm.

Truly appreciate all the input!

Kristy

Kristy Nolan
Central Pubs - Flight Ops

On May 14, 2013, at 8:58 PM, MikeyShine 
mikeysh...@gmail.commailto:mikeysh...@gmail.com wrote:

Good call Jeff I had just assumed she downloaded it though the virtual machine 
but I can def see where this could create a potential issue!


On May 13, 2013, at 5:10 PM, Jeff Coatsworth 
jeff.coatswo...@jonassoftware.commailto:jeff.coatswo...@jonassoftware.com 
wrote:

image002.jpg
What browser are you using to download it? You probably should use Firefox from 
within the Windows virtual machine - I think Adobe is using 7Zip to compress 
the files, so under WinXP you'll need to install that to unzip it (IIRC).
From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Kristy Nolan
Sent: May-13-13 4:47 PM
To: FrameUsers List
Subject: Frame 11 on MacBook Pro?
Hi, all-
Is anyone else running Frame 11 on a MacBook Pro? If so, how did you get it to 
install? I am having trouble. I used to run Frame 7 on my old MacBook, so know 
it has worked in the past. I was able to download the trial version and have 
Parallels running. However when I install, it gets about 40% complete and gives 
me an error about a file not extracting properly from the archive and quits. I 
have tried re-downloading multiple times. I've tried moving all the files to an 
Explorer window.

Any other ideas? Please don't say move to a PC - that isn't happening. New Mac, 
Windows XP.
Cross-posted this to the FrameMaker LinkedIn page too.
Thanks!
Kristy

*** CONFIDENTIALITY NOTICE ***

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RE: Is there a way to link from a FrameMaker file to a destination in a PDF file?

2013-05-23 Thread Jeff Coatsworth
I think somebody asked this on the Adobe forums too - check out the FM 
Integration forum 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Writer
Sent: Thursday, May 23, 2013 10:30 AM
To: framers@lists.frameusers.com; GaryDuncan
Subject: Re: Is there a way to link from a FrameMaker file to a destination in 
a PDF file?

Hi, Duncan:

I also recommend that you ask WebWorks ePublisher questions on the wwp-users 
Yahoo Group (http://tech.groups.yahoo.com/group/wwp-users/). If you do, make 
sure you state what your input files are (eg, FM 10), what version of 
ePublisher you use (eg, 2012.4), and what output you create (eg, Reverb).

However, check out this article on the WebWorks site and see if that answers 
your question. 
http://www.webworks.com/Support/ePublisher/Legacy_Docs/Tech_Notes/Common/EX_ePub9_Linking_to_PDFs.shtml

Cheers,

Nadine

--- On Thu, 5/23/13, Duncan, Gary gary.dun...@kronos.com wrote:

From: Duncan, Gary gary.dun...@kronos.com
Subject: Is there a way to link from a FrameMaker file to a destination in a 
PDF file?
To: framers@lists.frameusers.com framers@lists.frameusers.com
Received: Thursday, May 23, 2013, 10:14 AM

Hi, everyone,  How can I link from a Frame file to a destination within a PDF 
file? I am able to link from Frame to a PDF using the Message Client command 
(message open file name of pdf). I tried adding the HTML syntax #name of 
destination in PDF, but the link becomes dead and also does not process 
through WebWorks as a successful hyperlink. Any suggestions or is this 
impossible?Thank you,  Gary Duncan | Principal Technical Writer | Kronos 
Incorporated
tel: +1 978 947 4164
Kronos | Time  Attendance . Scheduling . Absence Management . HR  Payroll . 
Hiring . Labor Analytics

Join Kronos on: kronos.com | Facebook | Twitter | LinkedIn | YouTube      
-Inline Attachment Follows-

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RE: Crash on Using Horizontal Scroll Bar

2013-05-23 Thread Jeff Coatsworth
Never heard on that one - if you can reproduce it, I would let Adobe know 
through the bug form site. 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Thursday, May 23, 2013 12:18 PM
To: framers@lists.frameusers.com
Subject: Crash on Using Horizontal Scroll Bar

Moving the horizontal scroll bar results in a crash with the standard 
error message that FM (11) has to shut down. Sometimes after 
restarting the horizontal scroll bar behaves itself; other times, it 
does not.

I am not doing a particular task immediately before; it can happen 
after first opening a document, after a task, whenever. Obviously it 
occurs mostly in zoom views when the scroll bar is more likely to 
come into play.

Is this a known issue and is there a solution?

Thanks,
Karen
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RE: I bought Framemaker 10 with a download - no CD - how do I reinstall with no CD

2013-05-27 Thread Jeff Coatsworth
If you registered it, you should be able to download a copy from the Adobe 
Licensing site.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Dave Jacobi
Sent: May-26-13 1:46 PM
To: framers@lists.frameusers.com
Subject: I bought Framemaker 10 with a download - no CD - how do I reinstall 
with no CD

I have all the information from purchase.
Or, how do I buy a CD now?
I will have to rebuild my computer to get rid of a problem.

Thanks
Dave Jacobi

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RE: Feature Request - Print to File Warning

2013-05-28 Thread Jeff Coatsworth
I'd use this site to bring this to their attention - 
https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Shmuel Wolfson
Sent: May-28-13 10:20 AM
To: Framers
Subject: Feature Request - Print to File Warning

I personal request for the Adobe FrameMaker development team:

When I print to file (which I do when I make a PDF) then I later change 
to a different printer to print out a hard copy, the preference of Print 
to File remains unless I clear the checkbox. This is very annoying. I 
end up printing things to the office printer and walking to the printer 
only then to realize that I forgot to clear the Print to File checkbox.

Since the majority of the time people are not printing to a file 
(especially when they are changing the printer often), could you please 
add a warning that Print to File is selected when someone changes the 
printer?

When Print to File is not selected and the printer is changed, I don't 
think it is not necessary to have a warning that Print to File is not 
selected, and I think it would be rather annoying. So please do not add 
a warning in this case.

Thanks!

-- 
Regards,
Shmuel Wolfson
Technical Writer
052-763-7133


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RE: Converting Older Frame Files to Frame 10: Cannot Lock File Error Message

2013-06-11 Thread Jeff Coatsworth
Sorry my answer on the forums didn't help you ;)

Maybe the file is in FM view-only mode - try Esc, Shift+f, l, k to toggle it

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
todd.bers...@teradyne.com
Sent: June-10-13 4:01 PM
To: framers@lists.frameusers.com
Subject: Converting Older Frame Files to Frame 10: Cannot Lock File Error 
Message


Hello Framers,

I just received a batch of 200+ FrameMaker 4, 5.5, and 6 files that I need to 
get into Frame 10 and then convert into Word and PDF. However, when I try to 
open them in either Frame 7 or Frame 10, I get the following error message: 
Cannot lock this file for your use. Your changes to it may conflict with the 
work of other users. File file path name.

When I click Continue the file opens, but I cannot edit it or use the Save As 
button, since it is not available.

I tried changing permissions on all the files, which appeared to be successful 
since they no longer indicate that they are read-only and the security settings 
have grey checkmarks indicating I have write permissions. After changing 
permissions, the error message no longer comes up, but I still can't edit the 
files and do not have access to the Save As command. But clearly, some setting 
in the old Frame file is prohibiting me from editing the file.  I can print a 
PDF file, and then use Acrobat to save it into a Word file, but this is a very 
roundabout way to get these files into Frame 10.

The Adobe forum had an entry on this issue, but the only response didn't help 
much: http://forums.adobe.com/message/4298416.

Any suggestions on how to unlock them so I can use them in Frame 10?

BTW, is there a search function on the framers list to seek out topic 
discussions that might be relevant? I only see the archive, which lists items 
in chronological order.

Thanks for your help.

***
Todd Bersley
Information Designer
STD Applications Documentation
Teradyne, Inc.
Agoura Hills, CA USA
818-874-7884
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RE: FM10 FM9

2013-06-11 Thread Jeff Coatsworth
Need to do a Save As - FM9 files get upgraded

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert Lauriston
Sent: June-11-13 11:29 AM
To: framers@lists.frameusers.com
Subject: FM10  FM9

Can FM9 open FM10 files directly, or do you need to save as .mif from FM10?
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RE: Adjust paste to be paste/special

2013-06-21 Thread Jeff Coatsworth
I just move the TEXT entry to the front of the list in my maker.ini - that 
seems to work fine too.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Reng, Dr. Winfried
Sent: June-21-13 4:20 AM
To: framers@lists.frameusers.com
Subject: RE: Adjust paste to be paste/special

Hi Theresa,

You can add an entry to your own maker.ini file. (With FrameMaker 11
it's here: c:\Users\yourname\AppData\Roaming\Adobe\FrameMaker\11\maker.ini)

Copy the entry from the maker.ini in the FrameMaker installation directory:
c:\Program Files\Adobe\AdobeFrameMaker11\maker.ini

The entry which you should copy is:
ClipboardFormatsPriorities=FILE, MIFW, MIF, RTF, OLE 2, META, EMF,  DIB, BMP, 
UNICODE TEXT, TEXT
Change it so that UNICODE TEXT is at the beginning
of the list.


You could also use tools like PureText to paste always as text:
http://stevemiller.net/puretext/


Or you could use an AutoHotkey script like this one:
AutoHotkey script to reomve formatting when pasting.
Source: 
http://stackoverflow.com/questions/122404/how-to-copy-and-paste-code-without-rich-text-formatting
Shortcut: Ctrl + SHIFT + v

^+v::
; Convert any copied files, HTML, or other formatted text to plain text
Clipboard = %Clipboard%

; Paste by pressing Ctrl+V
SendInput, ^v
return

Best regards

Winfried

 -Original Message-
 From: framers-boun...@lists.frameusers.com [mailto:framers-
 boun...@lists.frameusers.com] On Behalf Of Theresa de Valence
 Sent: Thursday, June 20, 2013 9:37 PM
 To: framers@lists.frameusers.com
 Subject: Adjust paste to be paste/special

 Quite some time ago, someone posted something to adjust in the maker.ini
 file so that Ctrl+V became Paste Special.

 Could you please post those instructions again?

 Thank you kindly,
 Theresa
 --
 ===
 Theresa de Valence
 t...@bstw.com
 ===



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RE: Change workflow to use FM and RH together?

2013-08-08 Thread Jeff Coatsworth
Easy as pie - use conditional text in your FM docs for the US/UK parts - use RH 
to import your FM content for help builds or get TCS to link your FM source to 
a RH project. Continue to use FM for making good-looking PDFs.
Lots of resources for doing this on the Adobe Forums  TCS blog pages and on 
the TCS Google Group mailing list and to a lesser extent the HATT mailing list.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Terri Schultz
Sent: August-08-13 4:29 PM
To: framers@lists.frameusers.com
Subject: Change workflow to use FM and RH together?

Background:

My department uses FrameMaker 11, unstructured, and RoboHelp 10.

We do user's manuals in FrameMaker (one version for the US and one version for 
the UK) as separate books; minimal use of variables and/or conditional text. 
These docs are made available to customers as PDFs. I've used FM for 15+ years 
and consider myself an average FM user, not a power user. I used to use 
variables at a previous job, but my current job/co-workers don't use 
variables/conditional text.

We do help files in RoboHelp, one help project for the US and one help project 
for the UK.

There are many smaller/ancillary documents done in FM, InDesign, and or Word. 
These docs are made available to customers as PDFs. I consider myself a 
beginner/basic RoboHelp user. I use RoboHelp, but it is mostly editing content 
and applying pre-existing styles, etc.

The powers-that-be don't see that the information is the same (or mostly the 
same) between the help and the docs (I am trying to convince them that this is 
the way it is). One issue that is *always* raised is that the docs have 
pictures/screenshots/images and the help doesn't. There are also discussions 
about using MindTouch to deliver information to customers; I don't know if that 
means that we would stop using FM and RH.

Questions:

1. I know that we could (possibly) have one set of FM files that could be used 
to provide a US document and a UK document. I don't know *where* to start to 
make this happen. I don't have any authority to spend money and there is no 
budget to pay for consulting. I am looking for free advice/suggestions where to 
find out how to do this.

2. I believe we could either use our FM files to create help, or use our help 
files to create docs.As with #1, I want to know where to learn how to do 
this.

I'm not looking for theory/big picture ideas. I need some nuts-and-bolts, 
how-to advice. At the very least, I want to show that we could gain some 
efficiency if we stop maintaining one set of FM source files for the US and 
another set for the UK.

I hope this makes sense.

Thank you for any and all suggestions!

Terri


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RE: Change workflow to use FM and RH together?

2013-08-09 Thread Jeff Coatsworth
Remember - Linking only works if you've got the Technical Communications Suite 
(TCS); otherwise Importing is your only option of getting FM content into RH.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Anjaneai S
Sent: August-08-13 7:31 PM
To: Terri Schultz
Cc: framers@lists.frameusers.com
Subject: Re: Change workflow to use FM and RH together?

Hi Terri,

Here is an idea/steps how you can achieve this--

Firstly, if there is a scope for content within Framemaker to be updated at 
various stages, go for Link option for bringing in book/documents from 
Framemaker (for Both UK  US English)  to RoboHelp. (File-- Link-- Framemaker 
documents)

1# One way is after linking your documents and converting all your FrameMaker 
documents into topics within Robohelp. Create 2 Conditional Built tag an apply 
them on US and UK English separately from Project manager and while generating 
your output, Select the CBT for which you want to generate the help.
Alternately, you can apply Conditional Text to your English US/UK Content 
within Framemaker and directly publish it from there (File -- Publish). You 
might require to create two different TOC for English US/UK content

2#  Yes, you can create Help using FM Files, that is a standard workflow. But 
the opposite is not a feasible solution.

I did not understand when you say --  One issue that is *always* raised is 
that the docs have pictures/screenshots/images and the help doesn't. The Help 
file can also have graphics.

As you have been working on Fm for quite some time, I'll share some steps to 
implement this from Rh End:--

1) Create (or Open Existing)  Robohelp project
2) Go to File-- Link--FrameMaker document and browse- your FM (US) Book and 
select open. (Repeat the same for English UK book)
3) This would Link your Book under Project Manager
4) Make a right click to Book and Select Generate (You should repeat this step 
whenever there is any modification at Framemaker's end
5) Now create and apply the CBT (UK and US) to your Topics within Project 
Manager (Drag and Drop them over any topic to apply it)
6) Generate your Help, say Webhelp, under Webhelp properties, Exclude the UK 
CBT from output.

I hope I have not confused you further. :)

Thanks,
Anjaneai



On Fri, Aug 9, 2013 at 1:58 AM, Terri Schultz 
tjs_bad...@hotmail.commailto:tjs_bad...@hotmail.com wrote:
Background:

My department uses FrameMaker 11, unstructured, and RoboHelp 10.

We do user's manuals in FrameMaker (one version for the US and one version for 
the UK) as separate books; minimal use of variables and/or conditional text. 
These docs are made available to customers as PDFs. I've used FM for 15+ years 
and consider myself an average FM user, not a power user. I used to use 
variables at a previous job, but my current job/co-workers don't use 
variables/conditional text.

We do help files in RoboHelp, one help project for the US and one help project 
for the UK.

There are many smaller/ancillary documents done in FM, InDesign, and or Word. 
These docs are made available to customers as PDFs. I consider myself a 
beginner/basic RoboHelp user. I use RoboHelp, but it is mostly editing content 
and applying pre-existing styles, etc.

The powers-that-be don't see that the information is the same (or mostly the 
same) between the help and the docs (I am trying to convince them that this is 
the way it is). One issue that is *always* raised is that the docs have 
pictures/screenshots/images and the help doesn't. There are also discussions 
about using MindTouch to deliver information to customers; I don't know if that 
means that we would stop using FM and RH.

Questions:

1. I know that we could (possibly) have one set of FM files that could be used 
to provide a US document and a UK document. I don't know *where* to start to 
make this happen. I don't have any authority to spend money and there is no 
budget to pay for consulting. I am looking for free advice/suggestions where to 
find out how to do this.

2. I believe we could either use our FM files to create help, or use our help 
files to create docs.As with #1, I want to know where to learn how to do 
this.

I'm not looking for theory/big picture ideas. I need some nuts-and-bolts, 
how-to advice. At the very least, I want to show that we could gain some 
efficiency if we stop maintaining one set of FM source files for the US and 
another set for the UK.

I hope this makes sense.

Thank you for any and all suggestions!

Terri



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RE: FM 10 not copying contents from the Windows clipboard

2013-09-10 Thread Jeff Coatsworth
Do you have Skype or a Skype plug-in installed in your browser? That's been 
known to hijack your Clipboard.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Linda Rose
Sent: September-10-13 1:51 PM
To: framers@lists.frameusers.com
Subject: FM 10 not copying contents from the Windows clipboard

FM 10 is not copying anything on the Windows clipboard after a while. It only 
pastes the last thing copied within FM. If I restart, it works for awhile but 
then stops copying from the Windows clipboard.

Anyone know how to fix this?

Thanks,

Linda
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RE: FM 10 not copying contents from the Windows clipboard

2013-09-10 Thread Jeff Coatsworth
Interesting – it claims that it’s fixed with an updated version.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart Rogers
Sent: September-10-13 3:06 PM
Cc: framers@lists.frameusers.com
Subject: Re: FM 10 not copying contents from the Windows clipboard

On 2013-Sep-10 2:36 PM, Jeff Coatsworth wrote:
Do you have Skype or a Skype plug-in installed in your browser? That’s been 
known to hijack your Clipboard.

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Linda Rose
Sent: September-10-13 1:51 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: FM 10 not copying contents from the Windows clipboard

FM 10 is not copying anything on the Windows clipboard after a while. It only 
pastes the last thing copied within FM. If I restart, it works for awhile but 
then stops copying from the Windows clipboard.

Anyone know how to fix this?


Skype Click to Call
http://community.skype.com/t5/Other-features/Skype-Click-to-call-interferes-with-ClipBoard/td-p/576389



--

Stuart Rogers

Technical Communicator

Phoenix Geophysics Limited

3781 Victoria Park Avenue, Unit 3

Toronto, ON, Canada  M1W 3K5

+1 (416) 491-7340 x 325



http://www.phoenix-geophysics.com
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RE: Choosing a Help Format

2013-11-21 Thread Jeff Coatsworth
Sorry, forgot to do the Reply All thing. Yes, we're producing it via RH - 
it's not slow at all since it's installed on each workstation. You can get a 
free license to redistribute the AIR framework installer too if the workstation 
hasn't already got AIR installed. We bundle the app, the help (a .air file) and 
the AIR installer all together. Our app unpackages it all  installs it. 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Fei Min Lorente
Sent: November-21-13 2:11 PM
To: framers@lists.frameusers.com
Subject: RE: Choosing a Help Format

We're using C# in Visual Studio.

It's good to know that the index and context markers in FrameMaker will 
translate to OmniHelp. And yes, as an experiment, I output MS HTML Help from FM 
using Mif2Go, and aside from some configuration goofs on my part, it went very 
smoothly.

We're looking at OmniHelp now, and we're kind of concerned about the number of 
HTML files it has to install. We're worried about one going missing or getting 
altered.

Jeff, has performance been an issue with Adobe AIRHelp? I've heard that it's 
slow. And are you producing that with RoboHelp?

Fei Min

-Original Message-
From: robert.lauris...@gmail.com [mailto:robert.lauris...@gmail.com] On Behalf 
Of Robert Lauriston
Sent: Thursday, November 21, 2013 2:01 PM
To: Fei Min Lorente; framers@lists.frameusers.com
Subject: Re: Choosing a Help Format

If you've already got MIF2Go generating EclipseHelp, how your docs are 
structured is of no concern. Adding a second or third output format in MIF2Go 
is a very minor task compared with the first.

On Thu, Nov 21, 2013 at 10:52 AM, Fei Min Lorente feimin.lore...@onsemi.com 
wrote:
 Not DITA. It's our own DTD.

 Fei Min

 -Original Message-
 From: Writer [mailto:generic...@yahoo.ca]
 Sent: Thursday, November 21, 2013 1:51 PM
 To: Fei Min Lorente; framers@lists.frameusers.com
 Subject: Re: Choosing a Help Format

 By structured, do you mean DITA or some other type of structured content?

 Nadine


I've got documentation in structured FrameMaker 10 and Mif2Go. I've produced 
Eclipse Help routinely in the past, but for the first time, we're creating a 
user interface in Visual Studio. We want to integrate the Help so that a 
button or menu item in the UI will open a Help window, complete with a table 
of contents and search facility. An index would be nice, and 
context-sensitive links to the documentation would be nice, but are lower 
priority.

The software is intended for Windows operating systems only, and it's 
supposed to be a standalone installation-no internet or network required.

We are considering Microsoft HTML Help, but have a few concerns because it 
seems somewhat dated and lacking in active development on Microsoft's part. 
We are also considering standalone Eclipse Help because it's being maintained 
and we can leverage our previous experience, but we are somewhat daunted by 
its size and the fact that we couldn't find anyone using it when they aren't 
producing an Eclipse-based product. WebHelp requires us to buy RoboHelp, 
which isn't out of the question, but I'm not sure we can justify the cost 
because we don't need it to run cross-platform nor from a server, and our 
developer is a bit concerned about the uncompiled set of output files being 
too easy for customers to mess with. Could anyone suggest any other Help 
formats we should look at? Can anyone endorse a Help format or tell us which 
ones we should avoid? Can anyone (besides Jeremy J) tell me about their 
experience with OmniHelp?

Fei Min Lorente
Senior Technical Communicator
Medical and Wireless Division
feimin.lore...@onsemi.com
+1 519-884-9696 ext. 2229 | Waterloo office
+1 519-831-4931 | mobile
+1 905-631-5724 | fax
www.onsemi.com
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RE: Is my beloved tool withering on the vine?

2013-11-22 Thread Jeff Coatsworth
If you're keen to go back to school - try learning structured writing - FM is 
just the tool to start with doing that if you're already familiar with it.


From: framers-boun...@lists.frameusers.com on behalf of K Grace
Sent: November-21-13 9:26 PM
To: framers@lists.frameusers.com
Subject: Is my beloved tool withering on the vine?

I have been a user of Framemaker since version 5.0time flies.  I would like 
to get feedback from the group to see what your thoughts are regarding the 
tool.  I actually use Framemaker with both PatternStream and Mif2go. Given this 
tool set I am wondering if new tools like AuthorIt and Flare are worthy 
replacements.  Is it time for me to go back to school and learn yet another 
tool?

My use of frame maker is primarily for the creation and management of polices, 
procedures, training documents for multiple facilities. There has been a big 
push to get out documents standardized as much as possible. Any feedback would 
be appreciated.

Grace
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RE: What is the current fm version...

2013-12-03 Thread Jeff Coatsworth
11.0.2.384

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John Posada
Sent: December-03-13 2:12 PM
To: FrameUsers List
Subject: What is the current fm version...


What is the current fm11 version...i currently have 11.0.0.380

Thanks
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RE: FrameMaker 12 released

2014-01-15 Thread Jeff Coatsworth
Umm, activation via Internet can be circumvented by calling Adobe and getting 
an activation from them. I'm pretty sure you can access the same help material 
as PDF or AIRHelp on your local firewalled install (same as it's been for a 
while now).

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Simon BUCH
Sent: January-15-14 5:39 AM
To: 'Framers'
Subject: Re: FrameMaker 12 released

I've taken a quick look at this new release.

a. There's still no right-to-left language support.

b. There's still the requirement for activation via internet, and the help 
pages reference material on web pages.
This makes the product impractical for customers on military/corporate grade 
networks with no internet access.

c. In Kapil VERMA's blog entry, there's a section about Licensing options:
'Furthermore, we are providing both perpetual and subscription licensing 
options on all our products. We do realize that the licensing needs of our 
customers vary and hence, we are offering both the options for you. There is 
also special upgrade pricing available as well as limited time promotional 
price for some customers. Please refer to the product homepages for exact 
pricing information (links below).'

Really?




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RE: FrameMaker 12 released

2014-01-15 Thread Jeff Coatsworth
Pretty sure that the military-industrial complex doesn't deal with 
month-by-month subscriptions ;)

From: Syed Zaeem Hosain (syed.hos...@aeris.net) [mailto:syed.hos...@aeris.net]
Sent: January-15-14 1:34 PM
To: Jeff Coatsworth; 'Framers'
Subject: RE: FrameMaker 12 released

Calling every 30 days for the subscription model version would get old pretty 
quick, though! :)

Z

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Wednesday, January 15, 2014 6:06 AM
To: 'Framers'
Subject: RE: FrameMaker 12 released

Umm, activation via Internet can be circumvented by calling Adobe and getting 
an activation from them. I'm pretty sure you can access the same help material 
as PDF or AIRHelp on your local firewalled install (same as it's been for a 
while now).
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RE: TCS5 doesn't have Illustrator

2014-01-16 Thread Jeff Coatsworth
I'm not sure exactly how the subscription model works, but in the perpetual 
world, an upgrade to TCS just installs alongside your old version(s). I've 
still got TCS3 for PS, and now I'll have TCS4 for preserving IL.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of rebecca officer
Sent: January-15-14 5:43 PM
To: framers@lists.frameusers.com
Subject: TCS5 doesn't have Illustrator

Hi everyone

The new FM12 features sound great but I must admit I'm horrified to hear that 
TCS5 doesn't have Illustrator. My team's got the subscription version of TCS4. 
Does anyone know if we can separately upgrade FM, or do we have to upgrade the 
whole suite to TCS5? I assume if we upgrade the whole suite we'd lose our 
rights to Illustrator?

We bought TCS subscription specifically so we could get upgrades to FM *and* 
Illustrator. I feel like Adobe have signed us up to a one-year contract and 
then pulled the rug out from under us!

I'd appreciate any info anyone happens to have.

Thanks,
Rebecca


[x-posted to Adobe FM Forum; apologies to people on both]

NOTICE: This message contains privileged and confidential
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named above. If you are not the intended recipient of
this message you are hereby notified that you must not
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If you have received this message in error please
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Any views expressed in this message are those of the
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RE: Need a good introductory tutorial for FrameMaker 12

2014-01-23 Thread Jeff Coatsworth
Pick up a copy of Matt Sullivan's bible of FM - Publishing Fundamentals of FM11

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of David Downing
Sent: January-22-14 12:48 PM
To: framers@lists.frameusers.com
Subject: Need a good introductory tutorial for FrameMaker 12

I just downloaded the 30 trial version of FrameMaker 12. I have never used 
FrameMaker at all (although I have used its predecessor, PageMaker). I need to 
find a good tutorial that will get me started with FrameMaker 12, and that 
begins by assuming total ignorance of the product. Can anybody point me in the 
right direction? Thanks.
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RE: Subject: RE: OT: Adobe Acrobat Pro and Adobe Reader on same client

2014-01-23 Thread Jeff Coatsworth
LOL!
Say it isn't so! Dov's saying AREN'T holy writ!!?!?

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mike Wickham
Sent: January-23-14 9:31 AM
To: framers@lists.frameusers.com
Subject: Re: Subject: RE: OT: Adobe Acrobat Pro and Adobe Reader on same client

Guys, you keep emphasizing that I used a quote of Dov's from 10 years 
ago-- and I did (9 years ago, actually). But I also included one other 
quote and a link to third message in the same post. These were from 
times more recent. One was from 2010, which was only one version back in 
Acrobat. I'd call that a recent quote. I'm also sure I've seen Dov say 
similar later, I just couldn't quickly find a quote to include.

Anyway, do what you want regarding mixing Acrobat and Reader, but it's 
not really fair to grab the oldest quote of three and claim it makes all 
the advice old.

Mike

On 1/23/2014 6:05 AM, Davis, David wrote:
 I'd echo Syed's point here -
 We Tech Pubs folk have a habit of repeating something Dov Isaac's said over a 
 decade ago like it's some kind of holy writ,
 but 10 computer years is about a century in real years ;) Things may well 
 (and certainly ought to) have changed since then.



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FW: Need a good introductory tutorial for FrameMaker 12

2014-01-23 Thread Jeff Coatsworth


From: hessiansx4 [mailto:hessian...@yahoo.com]
Sent: January-23-14 11:23 AM
To: Jeff Coatsworth
Subject: Re: Need a good introductory tutorial for FrameMaker 12

The Adobe Classroom in a Book series should have something for FM 12 and takes 
about 40 hours from start-to-finish; it starts with very basic functionality. 
You can skip the advanced functionality until you're more comfortable with the 
tool. NOTE: InDesign is more PageMaker-like and I like it, but I don't think 
it's not included in TCS. The latest FM version has some of the PM look and 
feel. Have fun!

On Thursday, January 23, 2014 5:59 AM, Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com wrote:
Pick up a copy of Matt Sullivan’s bible of FM – Publishing Fundamentals of FM11

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of David Downing
Sent: January-22-14 12:48 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Need a good introductory tutorial for FrameMaker 12

I just downloaded the 30 trial version of FrameMaker 12. I have never used 
FrameMaker at all (although I have used its predecessor, PageMaker). I need to 
find a good tutorial that will get me started with FrameMaker 12, and that 
begins by assuming total ignorance of the product. Can anybody point me in the 
right direction? Thanks.

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RE: Book TOC links Not Working in Sharepoint

2014-01-23 Thread Jeff Coatsworth
When you created the PDF, did you selected Named Destinations or something 
like that?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Anderson, Ben
Sent: January-22-14 3:51 PM
To: ('framers@lists.frameusers.com')
Subject: Book TOC links Not Working in Sharepoint

Frame Gang,

I have a Frame 10 book with about30 to 40 chapters in it.  When I save the book 
to PDF (output to individual PDFs) the TOC hyperlinks work just fine.  I can 
open the TOC PDF, click a sub-heading within a chapter, and it opens that 
particular PDF to the exact heading.

When I load all of the PDFs to our SharePoint site (SharePoint 2010) and try to 
access the sub-heading of a chapter from the TOC PDF, the hyperlinks opens the 
appropriate PDF, but it does NOT take me to the proper sub-heading.  It just 
opens to the first page of the PDF.

Has anyone else experienced this?  Is there a fix?

Thanks for any advice!

BBVA Compass
Ben Anderson
Quality and Change Management - Systems and Procedures
Telephone: 512.371.4051
Fax: 512.371.4092
Mobile: 205.746.9310
Email: benjamin.ander...@bbvacompass.com
Austin Main - 5800 N. MoPac St., Austin, TX  78731
TX-AU-AU-OFS

Connect with BBVA Compass  Find us on 
Facebookhttp://www.facebook.com/bbvacompass   Follow us on 
Twitterhttp://twitter.com/bbvacompass

Before you print this message please consider the environment. Antes de 
imprimir este mensaje, por favor considera el medio ambiente.

BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group. 
Compass Bank, Member FDIC.

___


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Send list messages to framers@lists.frameusers.com.

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RE: Book TOC links Not Working in Sharepoint

2014-01-23 Thread Jeff Coatsworth
It wouldn't hurt anything - I think it just might make the PDF larger that's all

From: Anderson, Ben [mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 3:57 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Hi Jeff,

No, I didn't select that.  Should I try??

Thanks,
--Ben

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 7:57 AM
To: ('framers@lists.frameusers.com')
Subject: RE: Book TOC links Not Working in Sharepoint

When you created the PDF, did you selected Named Destinations or something 
like that?

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Anderson, Ben
Sent: January-22-14 3:51 PM
To: ('framers@lists.frameusers.com')
Subject: Book TOC links Not Working in Sharepoint

Frame Gang,

I have a Frame 10 book with about30 to 40 chapters in it.  When I save the book 
to PDF (output to individual PDFs) the TOC hyperlinks work just fine.  I can 
open the TOC PDF, click a sub-heading within a chapter, and it opens that 
particular PDF to the exact heading.

When I load all of the PDFs to our SharePoint site (SharePoint 2010) and try to 
access the sub-heading of a chapter from the TOC PDF, the hyperlinks opens the 
appropriate PDF, but it does NOT take me to the proper sub-heading.  It just 
opens to the first page of the PDF.

Has anyone else experienced this?  Is there a fix?

Thanks for any advice!

BBVA Compass
Ben Anderson
Quality and Change Management - Systems and Procedures
Telephone: 512.371.4051
Fax: 512.371.4092
Mobile: 205.746.9310
Email: benjamin.ander...@bbvacompass.com
Austin Main - 5800 N. MoPac St., Austin, TX  78731
TX-AU-AU-OFS

Connect with BBVA Compass  Find us on 
Facebookhttp://www.facebook.com/bbvacompass   Follow us on 
Twitterhttp://twitter.com/bbvacompass

Before you print this message please consider the environment. Antes de 
imprimir este mensaje, por favor considera el medio ambiente.

BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group. 
Compass Bank, Member FDIC.

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
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RE: Book TOC links Not Working in Sharepoint

2014-01-23 Thread Jeff Coatsworth
Hmm..must be something to do with PDFs and security maybe? If that were the 
case I wouldn't have expected them to work at all. Maybe it's got something to 
do with SharePoint?

From: Anderson, Ben [mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 4:42 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Still doesn't seem to work.

All of the PDFs work just fine on my local drive and on our company's shared 
drive.  But, as soon as I push them to SharePoint and view them there, the 
links still only take you to the first page of the PDF, not the sub-heading 
within that PDF (i.e., page 3 or 4).

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 3:00 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint

It wouldn't hurt anything - I think it just might make the PDF larger that's all

From: Anderson, Ben 
[mailto:benjamin.ander...@bbvacompass.com]mailto:[mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 3:57 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Hi Jeff,

No, I didn't select that.  Should I try??

Thanks,
--Ben

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 7:57 AM
To: ('framers@lists.frameusers.com')
Subject: RE: Book TOC links Not Working in Sharepoint

When you created the PDF, did you selected Named Destinations or something 
like that?

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Anderson, Ben
Sent: January-22-14 3:51 PM
To: ('framers@lists.frameusers.com')
Subject: Book TOC links Not Working in Sharepoint

Frame Gang,

I have a Frame 10 book with about30 to 40 chapters in it.  When I save the book 
to PDF (output to individual PDFs) the TOC hyperlinks work just fine.  I can 
open the TOC PDF, click a sub-heading within a chapter, and it opens that 
particular PDF to the exact heading.

When I load all of the PDFs to our SharePoint site (SharePoint 2010) and try to 
access the sub-heading of a chapter from the TOC PDF, the hyperlinks opens the 
appropriate PDF, but it does NOT take me to the proper sub-heading.  It just 
opens to the first page of the PDF.

Has anyone else experienced this?  Is there a fix?

Thanks for any advice!

BBVA Compass
Ben Anderson
Quality and Change Management - Systems and Procedures
Telephone: 512.371.4051
Fax: 512.371.4092
Mobile: 205.746.9310
Email: benjamin.ander...@bbvacompass.com
Austin Main - 5800 N. MoPac St., Austin, TX  78731
TX-AU-AU-OFS

Connect with BBVA Compass  Find us on 
Facebookhttp://www.facebook.com/bbvacompass   Follow us on 
Twitterhttp://twitter.com/bbvacompass

Before you print this message please consider the environment. Antes de 
imprimir este mensaje, por favor considera el medio ambiente.

BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group. 
Compass Bank, Member FDIC.

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
or visit 
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Send administrative questions to listad...@frameusers.com. Visit
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RE: Book TOC links Not Working in Sharepoint

2014-01-23 Thread Jeff Coatsworth
Well, you could test that assumption by using Firefox. Have you checked the 
Adobe FM forums for FM/SharePoint posts? I know there's been some chatter on 
the subject...

From: Anderson, Ben [mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 5:01 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Good point...or it may have something to do with Internet Explorer.  I'll keep 
digging...I'm sure I'm not the first person to experience this.

Thanks again for your help, and if you think of anything please send along!

--Ben

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 3:47 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint

Hmm..must be something to do with PDFs and security maybe? If that were the 
case I wouldn't have expected them to work at all. Maybe it's got something to 
do with SharePoint?

From: Anderson, Ben 
[mailto:benjamin.ander...@bbvacompass.com]mailto:[mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 4:42 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Still doesn't seem to work.

All of the PDFs work just fine on my local drive and on our company's shared 
drive.  But, as soon as I push them to SharePoint and view them there, the 
links still only take you to the first page of the PDF, not the sub-heading 
within that PDF (i.e., page 3 or 4).

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 3:00 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint

It wouldn't hurt anything - I think it just might make the PDF larger that's all

From: Anderson, Ben 
[mailto:benjamin.ander...@bbvacompass.com]mailto:[mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 3:57 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Hi Jeff,

No, I didn't select that.  Should I try??

Thanks,
--Ben

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 7:57 AM
To: ('framers@lists.frameusers.com')
Subject: RE: Book TOC links Not Working in Sharepoint

When you created the PDF, did you selected Named Destinations or something 
like that?

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Anderson, Ben
Sent: January-22-14 3:51 PM
To: ('framers@lists.frameusers.com')
Subject: Book TOC links Not Working in Sharepoint

Frame Gang,

I have a Frame 10 book with about30 to 40 chapters in it.  When I save the book 
to PDF (output to individual PDFs) the TOC hyperlinks work just fine.  I can 
open the TOC PDF, click a sub-heading within a chapter, and it opens that 
particular PDF to the exact heading.

When I load all of the PDFs to our SharePoint site (SharePoint 2010) and try to 
access the sub-heading of a chapter from the TOC PDF, the hyperlinks opens the 
appropriate PDF, but it does NOT take me to the proper sub-heading.  It just 
opens to the first page of the PDF.

Has anyone else experienced this?  Is there a fix?

Thanks for any advice!

BBVA Compass
Ben Anderson
Quality and Change Management - Systems and Procedures
Telephone: 512.371.4051
Fax: 512.371.4092
Mobile: 205.746.9310
Email: benjamin.ander...@bbvacompass.com
Austin Main - 5800 N. MoPac St., Austin, TX  78731
TX-AU-AU-OFS

Connect with BBVA Compass  Find us on 
Facebookhttp://www.facebook.com/bbvacompass   Follow us on 
Twitterhttp://twitter.com/bbvacompass

Before you print this message please consider the environment. Antes de 
imprimir este mensaje, por favor considera el medio ambiente.

BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group. 
Compass Bank, Member FDIC.

___


You are currently subscribed to framers as arch...@mail-archive.com.

Send list messages to framers@lists.frameusers.com.

To unsubscribe send a blank email to
framers-unsubscr...@lists.frameusers.com
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Send administrative questions to listad...@frameusers.com. Visit
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RE: Book TOC links Not Working in Sharepoint

2014-01-24 Thread Jeff Coatsworth


From: Cindy Stief [mailto:cindyst...@hotmail.com]
Sent: January-23-14 5:19 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Jeff,
If you are viewing a PDF on SharePoint, it is more than likely using a browser 
PDF reader, which is not really Acrobat (unless you have installed the plugin). 
It seems like you are probably viewing the PDF on SharePoint via (IE) Explorer. 
The browser PDF 'reader' does not pick up all of the attributes of the PDF. 
But, you use the Adobe Reader plugin, this should solve the problem.
I hope this is helpful.
Cindy Stief


From: jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint
Date: Thu, 23 Jan 2014 21:46:35 +
Hmm..must be something to do with PDFs and security maybe? If that were the 
case I wouldn't have expected them to work at all. Maybe it's got something to 
do with SharePoint?

From: Anderson, Ben [mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 4:42 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Still doesn't seem to work.

All of the PDFs work just fine on my local drive and on our company's shared 
drive.  But, as soon as I push them to SharePoint and view them there, the 
links still only take you to the first page of the PDF, not the sub-heading 
within that PDF (i.e., page 3 or 4).

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 3:00 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint

It wouldn't hurt anything - I think it just might make the PDF larger that's all

From: Anderson, Ben 
[mailto:benjamin.ander...@bbvacompass.com]mailto:[mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 3:57 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Hi Jeff,

No, I didn't select that.  Should I try??

Thanks,
--Ben

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 7:57 AM
To: ('framers@lists.frameusers.com')
Subject: RE: Book TOC links Not Working in Sharepoint

When you created the PDF, did you selected Named Destinations or something 
like that?

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Anderson, Ben
Sent: January-22-14 3:51 PM
To: ('framers@lists.frameusers.com')
Subject: Book TOC links Not Working in Sharepoint

Frame Gang,

I have a Frame 10 book with about30 to 40 chapters in it.  When I save the book 
to PDF (output to individual PDFs) the TOC hyperlinks work just fine.  I can 
open the TOC PDF, click a sub-heading within a chapter, and it opens that 
particular PDF to the exact heading.

When I load all of the PDFs to our SharePoint site (SharePoint 2010) and try to 
access the sub-heading of a chapter from the TOC PDF, the hyperlinks opens the 
appropriate PDF, but it does NOT take me to the proper sub-heading.  It just 
opens to the first page of the PDF.

Has anyone else experienced this?  Is there a fix?

Thanks for any advice!

BBVA Compass
Ben Anderson
Quality and Change Management - Systems and Procedures
Telephone: 512.371.4051
Fax: 512.371.4092
Mobile: 205.746.9310
Email: 
benjamin.ander...@bbvacompass.comhttp://benjamin.ander...@bbvacompass.com
Austin Main - 5800 N. MoPac St., Austin, TX  78731
TX-AU-AU-OFS

Connect with BBVA Compass  Find us on 
Facebookhttp://www.facebook.com/bbvacompass   Follow us on 
Twitterhttp://twitter.com/bbvacompass

Before you print this message please consider the environment. Antes de 
imprimir este mensaje, por favor considera el medio ambiente.

BBVA Compass is a trade name of Compass Bank, a member of the BBVA Group. 
Compass Bank, Member FDIC.


___ You are currently subscribed to 
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messages to framers@lists.frameusers.commailto:framers@lists.frameusers.com. 
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To unsubscribe

RE: Book TOC links Not Working in Sharepoint

2014-01-24 Thread Jeff Coatsworth
No idea - people just keep replying to me directly instead of to the list ;)

From: Anderson, Ben [mailto:benjamin.ander...@bbvacompass.com]
Sent: January-24-14 10:16 AM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Hi Jeff,

Thanks for the information.  We are running the acroiefavclient.dll, which is 
the Internet Explorer Acrobat plugin.  I'm not sure how to get the actual 
Acrobat Reader application to run instead.  Any suggestions?

Thanks,
--Ben

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Friday, January 24, 2014 7:12 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint



From: Cindy Stief 
[mailto:cindyst...@hotmail.com]mailto:[mailto:cindyst...@hotmail.com]
Sent: January-23-14 5:19 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Jeff,
If you are viewing a PDF on SharePoint, it is more than likely using a browser 
PDF reader, which is not really Acrobat (unless you have installed the plugin). 
It seems like you are probably viewing the PDF on SharePoint via (IE) Explorer. 
The browser PDF 'reader' does not pick up all of the attributes of the PDF. 
But, you use the Adobe Reader plugin, this should solve the problem.
I hope this is helpful.
Cindy Stief

From: jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint
Date: Thu, 23 Jan 2014 21:46:35 +
Hmm..must be something to do with PDFs and security maybe? If that were the 
case I wouldn't have expected them to work at all. Maybe it's got something to 
do with SharePoint?

From: Anderson, Ben [mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 4:42 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Still doesn't seem to work.

All of the PDFs work just fine on my local drive and on our company's shared 
drive.  But, as soon as I push them to SharePoint and view them there, the 
links still only take you to the first page of the PDF, not the sub-heading 
within that PDF (i.e., page 3 or 4).

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 3:00 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Book TOC links Not Working in Sharepoint

It wouldn't hurt anything - I think it just might make the PDF larger that's all

From: Anderson, Ben 
[mailto:benjamin.ander...@bbvacompass.com]mailto:[mailto:benjamin.ander...@bbvacompass.com]
Sent: January-23-14 3:57 PM
To: Jeff Coatsworth
Subject: RE: Book TOC links Not Working in Sharepoint

Hi Jeff,

No, I didn't select that.  Should I try??

Thanks,
--Ben

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Thursday, January 23, 2014 7:57 AM
To: ('framers@lists.frameusers.com')
Subject: RE: Book TOC links Not Working in Sharepoint

When you created the PDF, did you selected Named Destinations or something 
like that?

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 
[mailto:framers-boun...@lists.frameusers.com]mailto:[mailto:framers-boun...@lists.frameusers.com]
 On Behalf Of Anderson, Ben
Sent: January-22-14 3:51 PM
To: ('framers@lists.frameusers.com')
Subject: Book TOC links Not Working in Sharepoint

Frame Gang,

I have a Frame 10 book with about30 to 40 chapters in it.  When I save the book 
to PDF (output to individual PDFs) the TOC hyperlinks work just fine.  I can 
open the TOC PDF, click a sub-heading within a chapter, and it opens that 
particular PDF to the exact heading.

When I load all of the PDFs to our SharePoint site (SharePoint 2010) and try to 
access the sub-heading of a chapter from the TOC PDF, the hyperlinks opens the 
appropriate PDF, but it does NOT take me to the proper sub-heading.  It just 
opens to the first page of the PDF.

Has anyone else experienced this?  Is there a fix?

Thanks for any advice!

BBVA Compass
Ben Anderson
Quality and Change Management - Systems and Procedures
Telephone: 512.371.4051
Fax: 512.371.4092
Mobile: 205.746.9310
Email: 
benjamin.ander...@bbvacompass.comhttp://benjamin.ander...@bbvacompass.com
Austin Main - 5800 N. MoPac St., Austin, TX  78731
TX-AU-AU-OFS

Connect with BBVA Compass  Find us on 
Facebookhttp://www.facebook.com/bbvacompass   Follow us on 
Twitterhttp://twitter.com/bbvacompass

Before you print this message please consider the environment. Antes de 
imprimir este mensaje, por favor considera el medio ambiente.

BBVA Compass is a trade name of Compass Bank

RE: Saving a PDF so that it can be edited in Adobe Reader

2014-02-11 Thread Jeff Coatsworth
I think you've got it - isn't there some option to create a PDF for review that 
allows all that functionality?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tammy Van Boening
Sent: February-11-14 1:08 PM
To: 'framers'
Subject: Saving a PDF so that it can be edited in Adobe Reader


FM 10.x. all patched and current and Adobe Acrobat Pro X, all  patched and 
current

I create my book in Framemaker, print the book to a .ps file and then manually 
distill it into a PDF. I open the PDF in Adobe Acrobat Pro and save the PDF as 
Reader Extended  Enable Commenting and Measuring.

I want my editors to be able to not only add comments, but also edit text - 
strike through it, note insertions, etc.

Using Acrobat Reader XI, will my users be able to do this based on the option 
that I am using for the Reader Extended PDF or only commenting an option? What 
can I do to make the PDF editable in terms of striking out text, etc?

Thanks,

TVB

Tammy Van Boening

Owner/Principal

Spectrum Writing, LLC

tamm...@spectrumwritingllc.commailto:tamm...@spectrumwritingllc.com

www.spectrumwritingllc.comhttp://www.spectrumwritingllc.com

303-840-1755
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RE: Frame ate my Acrobat!

2014-02-28 Thread Jeff Coatsworth
The standalone version of FM always ships with a headless version of 
Distiller that you have to extremely careful when installing if you already 
have an existing full copy of Acrobat. The installer isn't very sensitive to 
detecting the existence of your full copy, so you have to go into the Custom 
installer settings and tell it to skip unpacking the headless version.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mkopen
Sent: February-28-14 10:54 AM
To: framers@lists.frameusers.com
Subject: Frame ate my Acrobat!

I just installed Frame 12 in all its icon-coloured glory, and now my Acrobat
955 has gone awol, Windows 7 didn't even understand the file extension any
longer. How very rude!
Hard to say how Acro 9 was extracted individually, since I installed it as
part of CS4. Since CS4 hadn't heard of Frame's rather underhanded surgery, I
had to 'uninstall' Acro 9 through CS4 first (it as still listed as installed),
before I could reinstall it. The annoying thing is that, to get myself to v.
955, I have to run through the 19 or thereabout patches, since there's no
service pack' equivalent. At least I don't have to go through the online
activation rigmarole with CS4.
... Acrobat 9? Well may you ask! The last version before the GUI madness
struck that left us keyboardists adrift, methinks, and I do like my IBM
keyboard -- unless someone can point me to the keyboard shortcuts for all the
functions packed into the menu bar on the right in v.11, and transform them
from unknown unknowns into known unknowns? I could finally use one of my Acro
11 licenses! Mind you, in my opinion even a mouse-driven menu will trump a
keyboard-driven one that is no longer available, any time of the day - a
strange way to soften me up for Acro 11, though. Nice try, Frame 12! Oh well,
tgif.
Good weekend all!
Mike
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RE: FM9 - Fm files have disappeared from disk

2014-03-10 Thread Jeff Coatsworth
Sounds like network flakiness to me :(

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stephen O'Brien
Sent: March-10-14 10:43 AM
To: Frame Users (framers@lists.frameusers.com)
Subject: FM9 - Fm files have disappeared from disk

Hi,

Yesterday I spent a few hours updating cross-references in a book. I updated 
the TOCs several times. Saved all files several times. All went well.

Today I open the same book and 6 files of 40 are missing - have the ? symbol. 
They are not on disk either.

Has anyone seen this before. I am at a complete loss here.

Thx for any advice.

I do have a backup from the day before.

Stephen O'BRIEN
Coordonnateur à la documentation et rédacteur technique senior | Documentation 
Coordinator and Senior Technical Writer
InnovMetric Logiciels | Software
sobr...@innovmetric.commailto:sobr...@innovmetric.com
T (1) 418.688.2061
F (1) 418.688.3001
[cid:image001.jpg@01CF3C4E.6FCAC8B0]http://www.polyworksconference.com/
AVIS DE CONFIDENTIALITÉ/CONFIDENTIALITY NOTICE: Ce message peut contenir des 
renseignements confidentiels appartenant exclusivement à InnovMetric Logiciels 
inc. ou à ses filiales. Si vous n'êtes pas le destinataire indiqué dans ce 
message (ou responsable de livrer ce message à la personne indiquée ou prévue) 
ou si vous pensez que ce message vous a été adressé par erreur, vous ne pouvez 
pas utiliser ou reproduire ce message, ni le livrer à quelqu'un d'autre. Dans 
ce cas, veuillez le retourner à l'expéditeur et le détruire. Proprietary 
confidential information belonging to InnovMetric Software Inc. and its 
affiliates may be contained in this message. If you are not a recipient 
indicated or intended in this message (or responsible for delivering this 
message to such a person), or you think for any reason that this message may 
have been addressed to you by mistake, you may not use or copy this message, or 
deliver it to anyone else. In which case, notify the sender and destroy the 
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RE: Generating web pages out of FM

2014-03-11 Thread Jeff Coatsworth
Lots of discussion on the FM Adobe forums about creating responsive HTML5  
other forms of output straight out of FM. But why wait? Just grab a 
non-production machine  suck down the FM12 trial (it’s the same as the real 
one)  play around with it for 30 days – remember to perform updates right away 
as there’s already FM12 patches out there.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Austin Meredith
Sent: March-11-14 3:53 PM
To: framers@lists.frameusers.com
Subject: Generating web pages out of FM

A message from a Doubting Thomas: We read Adobe's assertion, that with the 
latest version of FM we become able to transform our files directly into 
good-looking web pages. However, this isn't the first time the corporation has 
claimed this for its product and with earlier versions of FM it simply was not 
true. Now the latest version of FM has been available for some months and yet 
we haven't seen anyone claim on this discussion list, that this time they have 
succeeded.

We're standing by, to purchase a new PC with the latest Microsoft operating 
system and such, on which to install this latest FM version. Funding has been 
approved and we're ready to go to town! --But, we're hesitant. A scalded dog 
runs away from dishwater.

What gives? Has anyone actually done this yet? Has anyone now been able to 
directly transform their FM files into good-looking web pages? Can someone 
provide the URL for an example of this?
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RE: FM 12 + RH 11

2014-03-12 Thread Jeff Coatsworth
Unless you need PDF output or are using structured authoring, then there's no 
need to single source out of FM. As for tracking usage, if your help is on a 
web server (not a LAN server), you can check out the Adobe forums or 
RoboColum(n) 
(www.cmcandrew.com/robocolumn/http://www.cmcandrew.com/robocolumn/) as he's a 
RH Server user for his feedback. Several people on the forums have used GA in 
their WebHelp.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of hessiansx4
Sent: March-11-14 7:25 PM
To: Framers
Subject: FM 12 + RH 11

My boss is asking me to provide a justification for using FM12 (which now 
outputs webhelp and responsive html5) as a single-source for our webhelp (as 
opposed to using only RH or importing FM into RH). Has anyone had experience 
with any of these methods in ATCS 5? If so, I'd love to hear about it. Also, we 
currently do not have a method for capturing 1) what help pages (this is not 
context-sensitive help) users access or 2) whether they are even accessing the 
help. It has been suggested that we purchase RH server to track help file use 
(vs. using Google analytics). I have used neither. Have any of you? 
Suggestions? TIA for any assistance/comments.
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RE: FrameMaker 12 publish feature

2014-03-12 Thread Jeff Coatsworth
Have you ever created ePUB output before? Some things may not be supported by 
the standard - see http://www.mattrsullivan.com/blog/tcs/ebooks/ for issues 
that Matt Sullivan had when he turned his FM bible into ePUB.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Studio Smalbro
Sent: March-12-14 10:03 AM
To: framers@lists.frameusers.com
Subject: FrameMaker 12 publish feature

I have just bought and installed FrameMaker 12 and have been playing 
around with the publish feature.
I would like to publish some manuals to epub, but I just can't seem to 
make it work properly.  When I publish to epub:

-  all embedded pictures disappear
- czech characters disappear
- tables and the text and pictures in them disappear

There doesn't seem to be any way to handle font settings or character 
map settings in the settings dialogue.

Publish to other formats like html etc is only marginally better. Am I 
missing something here? The publish features seem rather unfinished to me...

regards
Bjørn
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RE: I am still hunting for HunSpell dictionaries in FrameMaker11...

2014-03-12 Thread Jeff Coatsworth
Have you checked out Arnis' post - 
http://forums.adobe.com/message/5802799#5802799

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Simon BUCH
Sent: March-12-14 1:01 PM
To: 'Framers'
Subject: I am still hunting for HunSpell dictionaries in FrameMaker11...

Dear Framers,

I am on the hunt for learning how to integrate HunSpell dictionaries into 
FrameMaker 11, for languages such as Icelandic.

According to the FrameMaker 11 Upgrade Guide:

http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/framemaker/pdf/FRAMEMAKER11_UPGRADE_GUIDE.PDF
Hunspell dictionary is available, as is Configurable dictionary support.
I guess these features mean that Adobe provides the dictionaries, and you can 
select whether you want to want to use the HunSpell, or the Proximity version 
dictionaries.

I took a look at the InDesign help page:
http://helpx.adobe.com/indesign/kb/add_cs_dictionaries.html
and so I created my is_IS folder in:
C:\Program Files\Common 
Files\Adobe\Linguistics\6.2\Providers\Plugins2\AdobeHunspellPlugin\Dictionaries\
and in which I copied my is_IS.aff and is_IS.dic files.
I then added the stringis_IS/string text into the Spelling Service 
section of the Info.plist file.

Is there anything I'm missing?
or ... Does anyone know if it is possible to integrate new HunSpell 
dictionaries into FrameMaker11?

// Simon BUCH -- M-AIS
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RE: How to get rid of the Console pod

2014-03-21 Thread Jeff Coatsworth
What’s your “Show File Translation Errors” setting? I thought that controlled 
the appearance of the console.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Yves Barbion
Sent: March-21-14 10:32 AM
To: framers@lists.frameusers.com
Subject: How to get rid of the Console pod

Hi group
FrameMaker 11 has a Console pod and a FrameMaker Console. The FrameMaker 
Console is a separate window, so that's OK. The Console pod, however, keeps 
reappearing each time I generate a FrameMaker book from a DITA map, and it does 
not really give me any relevant information.
Does anyone how to get rid of this Console pod once and for all?
Thanks.

--
Yves Barbion
www.scripto.nuhttp://www.scripto.nu
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RE: Annotating text in a cross-ref in a PDF

2014-03-27 Thread Jeff Coatsworth
I think you're going to have to have them add a comment balloon next to the 
xref.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Carol J. Elkins
Sent: March-27-14 3:49 PM
To: Craig Ede; framers
Subject: RE: Annotating text in a cross-ref in a PDF

Craig,

Of course I revise any annotated cross-ref in the source FM document. 
But the cross-references must be reviewed and annotated, if 
necessary, in Acrobat. I give these PDFs to my clients for review and 
THEY must be able to annotate them.

Carol

At 01:43 PM 3/27/2014, you wrote:
If it is a cross reference, you'd want to edit that at the source 
text that is creating the cross reference text. I'd suggest 
adjusting your work flow. If your reviewers want to to edit the 
xref, they should click on the link and then make the edit at the 
source that is providing the text. If the text is edited there, the 
xref will take care of itself.

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RE: Download Framemaker X

2014-04-02 Thread Jeff Coatsworth
Should be able to access it from the Adobe Licensing site.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Robert C. Leif
Sent: April-01-14 11:14 AM
To: framers@lists.frameusers.com
Subject: Download Framemaker X

I have a license for Framemaker X, but since I put a new motherboard into my 
PC, need to reinstall it. How do I do it? I originally downloaded it from Adobe.
Robert Leif
rl...@rleif.commailto:rl...@rleif.com
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RE: HTML Mapping Table

2014-04-10 Thread Jeff Coatsworth
I'm pretty sure it just in there in the off-chance that you create HTML 
straight out of FM (which you wouldn't because it's supposedly pretty horrible 
- thus MIF2Go). I think it's completely harmless to leave in there.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Pam Harper
Sent: April-08-14 5:12 PM
To: framers@lists.frameusers.com
Subject: HTML Mapping Table

I have an HTML mapping table showing up my reference pages. I'm fairly certain 
I don't need it-unless someone can explain why I may need it? I don't create 
any help from Frame, but I may just be showing my ignorance, hence my first 
question. This mapping table came from an old Frame 7 template (which we were 
creating help files), which unfortunately carries over even though I've updated 
the templates.

Next, I tried to delete the table from the reference pages, and when I delete 
the page, it reproduces itself about 8 times, and I have to manually delete all 
the new ones that popped up. Any suggestions on what is going on and how to 
delete once?

I use Frame 12 on a 64-bit Windows 7 system.

Pam















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RE: Issues between FM10 and Acrobat XI?

2014-04-17 Thread Jeff Coatsworth
If you've got a standalone version of FM and Acrobat, make sure that you don't 
clobber your full version of Distiller with the headless one that ships with 
FM. Seen too many instances of that happening on the forums.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jim Duszynski
Sent: April-16-14 12:25 PM
To: framers@lists.frameusers.com
Subject: OT: Issues between FM10 and Acrobat XI?

Happy Wednesday Framers!

I am getting a Windows 7, 64-bit machine to replace my XP-based unit before 
those given to maliciousness find a way to infect the unsupported beast with a 
terminal virus.

The PC I will get has Acrobat XI standard previously installed. Anyone know of 
any issues between FM10 and XI or any other idiosyncrasies that I should be 
aware of?

Many thanks!

Jim Duszynski
Skyline Products, Inc
Technical Writer
(719) 392-9046, Ext. 3787



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RE: FM 12 Kindle Page Breaks

2014-04-21 Thread Jeff Coatsworth
What if you sent it to ePUB first and then used Calibre to convert it to MOBI?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: April-21-14 1:00 PM
To: Scott Prentice
Cc: Framers List; Free Framers
Subject: Re: FM 12 Kindle Page Breaks

Thanks, Rick and Scott -- the embedded tag start at top isn't working, so it 
looks like the file will be sliced and diced a bit.

Art Campbell
  art.campb...@gmail.commailto:art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.comhttp://www.TheGrotonLine.com, hyperlocal news 
for Groton MA.

On Mon, Apr 21, 2014 at 12:10 PM, Scott Prentice 
s...@leximation.commailto:s...@leximation.com wrote:
Art...

Unfortunately this CSS setting isn't honored by most readers .. Kindles are 
typically worse in this regard than EPUB readers.

The only guaranteed way to get a page break is to force the content into a 
separate content file in the package. You should be able to do this by starting 
a new FM file for each place you want a page break. I assume you're generating 
the MOBI from a FM book?

Cheers,

...scott

On 4/21/14 6:26 AM, Rick Quatro wrote:
Hi Art,

I don't know if there is a way to do this directly from FM12 to mobi. If you go 
to Epub, you can modify the CSS to give you page breaks then convert the Epub 
to mobi. There are two CSS declarations that you can try:

page-break-before: always;

or

page-break-after: always;

You will probably use the first one with the CSS for your headers that you want 
to force page breaks on. Please let me know if you have any questions or 
comments. Thank you very much.

Rick

Rick Quatro
Carmen Publishing Inc.
585-366-4017tel:585-366-4017
r...@frameexpert.commailto:r...@frameexpert.com



From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Art Campbell
Sent: Monday, April 21, 2014 8:54 AM
To: Framers List; Free Framers
Subject: FM 12 Kindle Page Breaks

I'm publishing a book into Amazon's Kindle format, mobi, and was hoping someone 
knows how to force a page break by adding it to a FM para tag or other FM code.

Any ideas?

Thanks,
Art

Art Campbell
  art.campb...@gmail.commailto:art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 Vincent and a 
redheaded girl. -- Richard Thompson
  No disclaimers apply.
   DoD 358

I support www.TheGrotonLine.comhttp://www.TheGrotonLine.com, hyperlocal news 
for Groton MA.


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RE: Adding a TOC to a book causes FM to crash

2014-04-23 Thread Jeff Coatsworth
How are you adding a TOC file to your existing book? Having the book create a 
ToC shouldn't cause it to crash. What version of FM are you running?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
barry.meis...@nuvoton.com
Sent: April-22-14 10:56 AM
To: framers@lists.frameusers.com
Subject: Adding a TOC to a book causes FM to crash

Greetings,

I have two questions:

In a specific directory, adding a TOC file to an existing book always causes FM 
to crash so that the book cannot be updated with the TOC file. (Note: Adding 
non-TOC files to the book works fine.)

Does anyone have any experience with this phenomenon?

Also, I am looking for a decent compare function to compare Acrobat (PDF) 
files. The one currently bundled in Acrobat is, in my view, atrocious, 
especially when compared with much earlier versions, e.g., 7---either that or I 
haven't figured out how to use it properly. If you can recommend a decent 
compare application (or can point out how to improve or configure the bundled 
compare function), I'd be very grateful.

Thanks much,
Barry Meislin
Nuvoton Technology


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RE: framers Digest, Vol 102, Issue 15

2014-04-24 Thread Jeff Coatsworth
I think your suspicion about the secure folder you're working in is the 
culprit - that sounds like an underlying server o/s using a slavish 8.3 file 
naming convention. I'd experiment with a sample book in a local folder to 
compare. 

-Original Message-
From: barry.meis...@nuvoton.com [mailto:barry.meis...@nuvoton.com] 
Sent: April-24-14 10:13 AM
To: Jeff Coatsworth
Subject: RE: framers Digest, Vol 102, Issue 15

Hi Jeff,
Thanks for your response. I'm running FM10 (10.0.2.419).

I'm trying to add the TOC to an existing book.

I'm also getting strange results when I Save as: the filename gets truncated, 
that is, both the name before the period and the name after. For example, 
file_x.book might be saved as file.boo (that's right, without the final 
k).

Very strange. I've tried to save the book file as a mif file but I get the same 
results. However, within the directory, I can rename *.boo to *.book and thus 
restore it as a book file. As I said, bizarre. I wonder whether it has anything 
to do with the privileges or security in the directory from which I'm opening 
(and saving) the files (it's a special secure directory, supposedly).

Anyway, I've been working with FM for quite a few years and have never 
encountered anything like this.

Thanks again!
Best,
Barry




Message: 2
Date: Wed, 23 Apr 2014 12:20:14 +
From: Jeff Coatsworth jeff.coatswo...@jonasclub.com
To: framers@lists.frameusers.com framers@lists.frameusers.com
Subject: RE: Adding a TOC to a book causes FM to crash
Message-ID: 0f505191abf146c39855a3cde3dc1...@exchha01.gjonas.com
Content-Type: text/plain; charset=us-ascii

How are you adding a TOC file to your existing book? Having the book create a 
ToC shouldn't cause it to crash. What version of FM are you running?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of 
barry.meis...@nuvoton.com
Sent: April-22-14 10:56 AM
To: framers@lists.frameusers.com
Subject: Adding a TOC to a book causes FM to crash

Greetings,

I have two questions:

In a specific directory, adding a TOC file to an existing book always causes FM 
to crash so that the book cannot be updated with the TOC file. (Note: Adding 
non-TOC files to the book works fine.)

Does anyone have any experience with this phenomenon?

Also, I am looking for a decent compare function to compare Acrobat (PDF) 
files. The one currently bundled in Acrobat is, in my view, atrocious, 
especially when compared with much earlier versions, e.g., 7---either that or I 
haven't figured out how to use it properly. If you can recommend a decent 
compare application (or can point out how to improve or configure the bundled 
compare function), I'd be very grateful.

Thanks much,
Barry Meislin
Nuvoton Technology


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RE: Contextual Help Links Breaking?

2014-04-30 Thread Jeff Coatsworth
Sounds more like a WebWorks issue than a FM one.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tammy Butcher
Sent: April-24-14 8:42 AM
To: framers@lists.frameusers.com
Subject: Contextual Help Links Breaking?

Hi -

I have contextual help links on the topic headers of my FrameMaker 11 file that 
I output to an ePublisher WebWorks help file.  I have not touched them because 
the application's interface has not changed.  Yet, for some reason, the file 
will no longer branch to these help links.  I have checked my Frame file and 
the topic alias' seem to be in place yet they do not seem to be working.  When 
I look at a previous version of the file, it works fine.  Yet they do not want 
to work in my current and updated version.  Any thoughts on this?

Thanks,
Tammy


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RE: RoboHelp links (from FM) appearing without a link destination

2014-04-30 Thread Jeff Coatsworth
You’re probably running into an “undocumented feature” that TCS has – there’s a 
finite path length of around 35 characters that the xrefs to FM files can have 
before they break in RH. As a test, try taking a copy of your FM source and 
putting it on your root c:\ drive, then either import or link the content into 
a test RH project.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of John G
Sent: April-27-14 3:29 PM
To: framers@lists.frameusers.com
Subject: RoboHelp links (from FM) appearing without a link destination

Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10

I have a problem where cross-refs from one FM chapter to another chapter in the 
same book are not being turned into links in the RH output.

In the FM files, I verified all the links are fine - no broken cross-refs. When 
I generate a PDF from the FM book, all the cross-refs work.

After updating the files in RH, the file Design view shows the links with the 
link text in blue and underlined, but there's no Hyperlink properties on the 
right-click menu, and HTML view shows that it's missing the href that specifies 
the link destination.
There is a corresponding Japanese version for the documents and the same is 
happening there as well making me think it's more likely in FM than in RH.

Somewhere there is either

  *   a setting telling RH not to include the link destination for some links, 
or
  *   a setting in FM telling it not to export the link destination for links 
to other FM files
Any ideas where this might be?

Also - any suggestions about what I could copy from another project to fix this?
Help please - this was due yesterday ...
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RE: RoboHelp links (from FM) appearing without a link destination

2014-04-30 Thread Jeff Coatsworth
Took a few years to figure that one out – I would occasionally notice that 
links that were valid xrefs in my FM source would be dead links in my WebHelp 
output.

From: vwrit...@gmail.com [mailto:vwrit...@gmail.com] On Behalf Of John G
Sent: April-30-14 8:33 AM
To: Jeff Coatsworth
Cc: framers@lists.frameusers.com
Subject: Re: RoboHelp links (from FM) appearing without a link destination

Thanks, Jeff - that indeed was the problem.

Nice feature indeed.


JG


On Wednesday, April 30, 2014, Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com wrote:
You’re probably running into an “undocumented feature” that TCS has – there’s a 
finite path length of around 35 characters that the xrefs to FM files can have 
before they break in RH. As a test, try taking a copy of your FM source and 
putting it on your root c:\ drive, then either import or link the content into 
a test RH project.

From: 
framers-boun...@lists.frameusers.comjavascript:_e(%7B%7D,'cvml','framers-boun...@lists.frameusers.com');
 
[mailto:framers-boun...@lists.frameusers.comjavascript:_e(%7B%7D,'cvml','framers-boun...@lists.frameusers.com');]
 On Behalf Of John G
Sent: April-27-14 3:29 PM
To: 
framers@lists.frameusers.comjavascript:_e(%7B%7D,'cvml','framers@lists.frameusers.com');
Subject: RoboHelp links (from FM) appearing without a link destination

Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10

I have a problem where cross-refs from one FM chapter to another chapter in the 
same book are not being turned into links in the RH output.

In the FM files, I verified all the links are fine - no broken cross-refs. When 
I generate a PDF from the FM book, all the cross-refs work.

After updating the files in RH, the file Design view shows the links with the 
link text in blue and underlined, but there's no Hyperlink properties on the 
right-click menu, and HTML view shows that it's missing the href that specifies 
the link destination.
There is a corresponding Japanese version for the documents and the same is 
happening there as well making me think it's more likely in FM than in RH.

Somewhere there is either

  *   a setting telling RH not to include the link destination for some links, 
or
  *   a setting in FM telling it not to export the link destination for links 
to other FM files
Any ideas where this might be?

Also - any suggestions about what I could copy from another project to fix this?
Help please - this was due yesterday ...
[https://mail.google.com/mail/u/0/images/cleardot.gif]
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RE: RoboHelp links (from FM) appearing without a link destination

2014-04-30 Thread Jeff Coatsworth
There’s also another similar bug out there that involves text insets. If your 
doc has xrefs, then a text inset, then more xrefs after it, the xrefs before 
the text inset will be turned into working hyperlinks, but the ones after the 
text inset will fail in much the same way as the “too long path” bug – i.e. 
they look like links, but don’t act like links.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Lea Rush
Sent: April-30-14 1:26 PM
To: framers@lists.frameusers.com
Subject: RE: RoboHelp links (from FM) appearing without a link destination

I’ll mention that this is precisely the problem with FM8/RH9 that I ran into a 
month or two ago. Adobe was proactive in reaching out to me offline (woot!), 
but the eventual answer was (paraphrased) “It’s a bug. You need to upgrade.” 
Not helpful with my company’s current cashflow. The interesting thing was that 
links within a chapter worked, but not links to a separate file.

I eventually combined my chapters into a single file. I had the latitude to do 
that with only three chapters; YMMV. I wish you luck. :/

Lea Rush
Software and Documentation Specialist
Astoria-Pacific
www.astoria-pacific.comhttp://www.astoria-pacific.com/
P: 800-536-3111, +1-503-657-3010

Please consider the environment before printing this email. 
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From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of John G
Sent: April 27, 2014 12:29 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RoboHelp links (from FM) appearing without a link destination

Using Adobe TCS Suite 4 - FrameMaker 11, RoboHelp 10

I have a problem where cross-refs from one FM chapter to another chapter in the 
same book are not being turned into links in the RH output.

In the FM files, I verified all the links are fine - no broken cross-refs. When 
I generate a PDF from the FM book, all the cross-refs work.

After updating the files in RH, the file Design view shows the links with the 
link text in blue and underlined, but there's no Hyperlink properties on the 
right-click menu, and HTML view shows that it's missing the href that specifies 
the link destination.
There is a corresponding Japanese version for the documents and the same is 
happening there as well making me think it's more likely in FM than in RH.

Somewhere there is either

  *   a setting telling RH not to include the link destination for some links, 
or
  *   a setting in FM telling it not to export the link destination for links 
to other FM files
Any ideas where this might be?

Also - any suggestions about what I could copy from another project to fix this?
Help please - this was due yesterday ...
[https://mail.google.com/mail/u/0/images/cleardot.gif]
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RE: Trying out CHM generation in Frame12

2014-05-02 Thread Jeff Coatsworth
Don't let the absence of Illustrator in TCS5 put you off - just keep your older 
TCS4 version around; that's what I've done with my TCS3 version of Photoshop ;)

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Davis, David
Sent: May-01-14 5:06 AM
To: framers@lists.frameusers.com
Subject: Trying out CHM generation in Frame12

Hello frameusers.
This week I've been playing with the 30 day trial of FrameMaker 12.

Most of my work at the moment has been generating HTML Help: my existing 
workflow has been with TechComm Suite 4, authoring in Frame 11, linking the 
books into RoboHelp 10 and generating CHMs from there.
I've found that workflow a bit cumbersome, and struggled quite a bit to get my 
CHM files looking the same as my Frame source
(although I mostly got there in the end, not least with some help from others 
on this list...)

I'm trying to see whether I could just use Frame 12 instead, and forget about 
RoboHelp and TechComm Suite. (As I don't need the multiplicity of output 
formats the latter can produce.)

The dialog boxes for configuring CHM output from Frame 12 look very familiar ( 
:)  yes, they're straight out of RoboHelp) and I was quickly and easily able to 
achieve about 95% of what I'd been doing in TCS4.

The only 'gotcha' I have encountered is this:
Creating a CHM from Frame12 still ignores anything that was on a Master Page or 
Reference Page - so any 'boilerplate' graphics etc get ditched.
In TCS4, I'd instead used RoboHelp Master Pages to append a boilerplate 
footer to each CHM topic.
Am I right that I can't do this with Frame12 alone?  Or is there some 
workaround I'm overlooking?
(Sadly I don't think I can do without this feature, so if it can't be done in 
Frame12 alone I'll need to stick with TCS4...  TCS5 is no good as it doesn't 
have Illustrator, as many of you have already noted..)

Also, the Glossary feature in Frame12 seems to be broken - I ought to be able 
to include GlossaryTerm markers on words, and have the marker text displayed 
in the CHM as tooltips, pop-ups, etc. It doesn't appear to work though (other 
people have confirmed the same issue on the Adobe Forums). Has anyone here 
tried this successfully?


David


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RE: Anything I should know before upgrading to TCS5?

2014-05-08 Thread Jeff Coatsworth
There's nothing unique to TCS5 compared to other TCS upgrades - the biggest 
gotcha is Acrobat - it just doesn't play well with multiple versions. If you've 
already got the newest Acrobat installed, tell TCS5 to skip loading it (and 
make sure that FM doesn't pooch it with its headless version too). 
Conversely, you can uninstall Acrobat and reinstall it as part of TCS5. Your 
choice...

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Carol J. Elkins
Sent: May-08-14 1:23 PM
To: framers@lists.frameusers.com
Subject: Re: Anything I should know before upgrading to TCS5? 

Last year I opted to subscribe to the Adobe Creative Cloud for 
$29.99/month promotional. That has now jumped to $49.99/month, but it 
provides access to every Adobe product I could want, including 
Photoshop and Illustrator. But those products were part of TCS4, so 
some people who already have them may simply choose not to upgrade 
them. I will not, however, relinquish my perpetual license to 
Framemaker until Adobe forces me to. I think my sole reason for 
wanting to upgrade this time is because I want to make sure that when 
Adobe decides to force the Framemaker subscription, I have the most 
current licensed version loaded because it will probably be the last 
upgrade I make. So I guess as long as Adobe dangles the threat of 
forcing a Framemaker subscription, I'll continue to shell out the 
bucks to maintain my perpetual license. That is a good marketing strategy, eh?

So far only one response to my question about upgrade gotchas. So am 
I to assume that everyone who has upgraded to TCS5 and FM12 had an 
uneventful upgrade experience?

Carol


At 11:00 AM 5/8/2014, you wrote:
  I am in the same boat, considering TCS5:
I do notice that neither Photoshop nor Illustrator are included. Presenter
is a bit clunky and nowhere close to illustrator.
I am trying to find an educational discount price with no effect.
I was very impressed with the stability of FM 11, but disappointed in its
advertised out of the box printing to e-books (apart from .pdf).
This would be my ONLY reason for the upgrade, so I would like to learn what
the Obie ones have to say, since I say they are chatting happily about Adobe
FM12.

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RE: Keeping both versions

2014-05-13 Thread Jeff Coatsworth
Just watch out if you have the full version of Acrobat installed - your FM12 
standalone might clobber it with the headless version

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Theresa de Valence
Sent: May-12-14 10:25 AM
To: framers@lists.frameusers.com
Subject: Keeping both versions

Hi folks,

Could you please tell me how to keep my current Frame installation (8) 
and add a new one (12) without destroying the first?

Thanks,
Theresa
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RE: Keeping both versions

2014-05-13 Thread Jeff Coatsworth
Choose the custom option when running the installer - it should deselect the 
option for the PDF Creator, but often times it doesn't.

-Original Message-
From: Theresa de Valence [mailto:t...@bstw.com] 
Sent: May-13-14 12:31 PM
To: framers@lists.frameusers.com; Jeff Coatsworth
Subject: Re: Keeping both versions

On 5/13/2014 11:14 AM, Jeff Coatsworth wrote:
 Just watch out if you have the full version of Acrobat installed - your FM12 
 standalone might clobber it with the headless version


Thanks, Jeff. And what should I do to protect Acrobat?

Theresa

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RE: Can't activate FM 11...

2014-05-14 Thread Jeff Coatsworth
Isn't there a Help  Activate/Deactivate menu item?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: May-14-14 10:07 AM
To: Syed Zaeem Hosain (syed.hos...@aeris.net); framers@lists.frameusers.com
Subject: RE: Can't activate FM 11...

That's what I expected, but no, it doesn't.

--Karen

At 6:47 PM -0700 5/13/14, Syed Zaeem Hosain 
(syed.hos...@aeris.netmailto:syed.hos...@aeris.net) wrote:
As I recall, FrameMaker prompts you every time you start the program to either 
continue in trial mode, or enter a serial number.

Does that not show up?

Z

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: Tuesday, May 13, 2014 4:06 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Can't activate FM 11...

My IT person installed a licensed copy of FM11 on my colleague's computer. I am 
the keeper of license info for our unit. Since I wasn't around, he installed as 
a trial version. Now we cannot figure out how to activate it... no evidence of 
any screen or window in which to register, activate, enter a serial number, etc.

In the past, we've done this in one step so although I can't remember exactly 
how it goes, I know there's a place to enter all the appropriate stuff. Where 
oh where is it?

Thanks much,

Karen

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RE: Can't activate FM 11

2014-05-14 Thread Jeff Coatsworth
I think you're down to uninstalling  reinstalling it.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: May-14-14 1:16 PM
To: framers@lists.frameusers.com
Subject: Re: Can't activate FM 11

At 12:00 PM -0500 5/14/14, Helen Borrie wrote:

Do you not have the Activate/Deactivate options in the Help menu?

and Jeff Coatsworth wrote:

Isn't there a Help  Activate/Deactivate menu item?


Nope, there isn't! Even I would have seen that ;-).

--Karen
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RE: FrameMaker 8 to a Newer Version

2014-05-16 Thread Jeff Coatsworth
You've already done the important step of testing out your FM8 material in a 12 
trial - your biggest changes will be the new UI and perhaps old fonts - Unicode 
came in there somewhere around FM7/8.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of MacDonald, Helen
Sent: May-14-14 12:54 PM
To: framers@lists.frameusers.com
Subject: FrameMaker 8 to a Newer Version

Hi Framers,

I am presently using structured FrameMaker version 8 on Windows XP. (And we 
seem to have lost the original software disks.)  Writing commercial airlines 
manuals using a template created for FrameMaker 6. And using SDI software to 
create the cgm graphics from eps files.

I have not had any problems using the template but plugins do not work.  I have 
not tried to output as XML so I don't know how that will go.  I have only been 
using FrameMaker for a little over a year and am the only TW in my company.

My company wants to move me off of XP to Windows 7.  And is looking to upgrade 
the FrameMaker to either version 10, 11, or 12. (These are the versions they 
can find to buy legal licenses with.)

Does anyone know if there will be any issues with a template created for 
FrameMaker 6 running on these newer versions?  Since I am fairly new to FM I 
don't cause myself extra grief.

I have opened a file (that I created in FM 8) in a trial version of FM 12 and 
it looks okay but I don't know if there are things going on behind the scenes. 
Are there things I should be looking for?

What issues might I have?

Any help or insight would be greatly appreciated.

Thank you for your time,

Helen MacDonald
PTI Technologies Inc.



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RE: Trados and FM9 : Company requests files in MIF format?

2014-05-20 Thread Jeff Coatsworth
From what I've read, most translation agencies will take your FM files and 
save them as MIF for you. But saving as MIF isn't onerous - there is a Book 
MIF plug-in script, but I don't think it was for FM9. You can always use 
MIF2Go as a more powerful alternative.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stephen O'Brien
Sent: May-20-14 9:03 AM
To: Frame Users (framers@lists.frameusers.com)
Subject: Trados and FM9 : Company requests files in MIF format?

Hi,

(FM9, Windows 7)

I have a book of 40 files, graphics  imported by reference; no text insets.

The translation company want me to provide files in MIF format. I am surprised 
that Trados does not accept the files in .FM format. Is this normal?

I have never created MIF files before. At least, it seems like a long manual 
process. Is there a plug-in that does a complete book? I imagine the graphic 
files remain linked by reference.

Any comments are much appreciated. BTW, we plan to upgrade to FM 12 very soon. 
Would that help (not have to convert to MIF?).

Have a good day,

Stephen O'BRIEN
Coordonnateur à la documentation et rédacteur technique senior | Documentation 
Coordinator and Senior Technical Writer
InnovMetric Logiciels | Software
sobr...@innovmetric.commailto:sobr...@innovmetric.com
T (1) 418.688.2061
F (1) 418.688.3001
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RE: Fit or fitted?

2014-05-28 Thread Jeff Coatsworth
fit

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stephen O'Brien
Sent: May-28-14 2:50 PM
To: Frame Users (framers@lists.frameusers.com)
Subject: Fit or fitted?

Hi,

We cannot undecided :

Typically, curves are fit/fitted to the surface.

Any help is appreciated.

Stephen O'BRIEN
Coordonnateur à la documentation et rédacteur technique senior | Documentation 
Coordinator and Senior Technical Writer
InnovMetric Logiciels | Software
sobr...@innovmetric.commailto:sobr...@innovmetric.com
T (1) 418.688.2061
F (1) 418.688.3001
[cid:image001.gif@01CF7A85.7F1BA170]http://www.innovmetric.com/
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message (ou responsable de livrer ce message à la personne indiquée ou prévue) 
ou si vous pensez que ce message vous a été adressé par erreur, vous ne pouvez 
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RE: Reproducible FM12 file corruption?

2014-05-31 Thread Jeff Coatsworth
Are you all patched up? Presuming you are, then you should submit a bug report 
for this and fire off an e-mail with your example and any error log to the TCS 
support team tcs.supp...@adobe.com or tcs...@adobe.com - this is the stuff that 
they need to fix this sort of thing.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Harding, Dan
Sent: May-30-14 1:31 PM
To: framers@lists.frameusers.com
Subject: Reproducible FM12 file corruption?

I've been seeing occasional wonkiness (yes, I know... it's a technical term) 
since upgrading from FM10 to TCS5 (FM12), but I think I have narrowed at least 
one of them down to the point where the behavior is reproducible on demand, but 
I'll be darned if I know what is triggering it.

Let's find out if it's just my installation/environment or if it affects others.

I'm running TCS5 under Windows 7, 64-bit Enterprise.

To try to eliminate character  paragraph format catalog issues and template 
anomalies, once I was able to reproduce the behavior, I tried doing the same in 
a generic FM file, and am also seeing the behavior there, so that's what I'm 
going to walk through. I've included screenshots of what I see along the way.

1. Create a new file using the default Portrait blank paper.

http://www.taxschool.illinois.edu/images/fm/fm12-1.png

2. Copy in a few paragraphs of generic text (I use www.lipsum.com).

http://www.taxschool.illinois.edu/images/fm/fm12-2.png

3. Save the file.

4. Place your cursor in one of the paragraphs.

5. In the Paragraph Designer, change the Spread to 1% and hit Enter to Apply.

http://www.taxschool.illinois.edu/images/fm/fm12-3.png

6. Save the file.

7. Press Ctrl+z to undo.

8. WHAMMO! 

http://www.taxschool.illinois.edu/images/fm/fm12-4.png

On my system, the margins change completely, as if room for side heads was 
added. In my main working file it also put footnotes in the middle of pages.

Also, it's not just any kind of change prior to a save and then undo that 
triggers the corruption. Simple text edits do not trigger it, however changes 
in the paragraph and character designers do. It's not just font attributes, but 
changing paragraph attributes and applying them, followed by a save and undo 
will also trigger the corruption. Changing the color of selected text via the 
tool palette, save, undo, will also trigger it.

It appears to be the sequence of (1) anything involving changing *ATTRIBUTES* 
of text, (2) a save, and (3) an immediate undo, that triggers it. If I do the 
above steps without a save, the undo does not cause the corruption. It's as if 
reverting to a pre-save state makes FM go haywire.

Now that I know what triggers the page going nuts, I now know what to avoid 
doing. I would experience this periodically since I'm a save-monkey, and 
wouldn't know what the heck was going on.

Bizarre.

Dan Harding
Technical Editorial Specialist
University of Illinois Tax School
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RE: Fit or fitted?

2014-05-31 Thread Jeff Coatsworth
Bastard in this sense:
The problem with defending the purity of the English language is that English 
is about as pure as a cribhouse  whore. We don't just borrow words; on 
occasion, English  has pursued other languages down alleyways to beat them 
unconscious and rifle their pockets for new vocabulary.

[James Nicoll, in rec.arts.sf-lovers, 1990. Mr Nicoll is a Canadian freelance 
games and science-fiction reviewer.]

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Tim Pann
Sent: May-30-14 5:55 PM
To: Helen Borrie; framers@lists.frameusers.com
Subject: RE: Fit or fitted?

Hm... Bastard? How so?

Tim

From: framers-boun...@lists.frameusers.com 
[framers-boun...@lists.frameusers.com] on behalf of Helen Borrie 
[hele...@iinet.net.au]
Sent: Friday, May 30, 2014 2:47 PM
To: framers@lists.frameusers.com
Subject: Re: Fit or fitted?

At 12:28 p.m. 30/05/2014, Writer wrote:
It's not a verb in this case; it's a predicate adjective.

Nadine


 From: Robert Lauriston rob...@lauriston.com
To: Stephen O'Brien sobr...@innovmetric.com; Frame Users 
(framers@lists.frameusers.com) framers@lists.frameusers.com
Sent: Thursday, May 29, 2014 11:42:49 AM
Subject: Re: Fit or fitted?



Per Betty Azar, in American English, the present, simple past, and past tense 
of the verb to fit are all fit.

Actually, it's not.  The example from the OP used fit as a transitive verb 
and fitted was applied as the past participle.  A pedagogue would rule this 
usage illegal but English, the bastard language of the world, grows this way.  
Usage of fit as a transitive verb has become widespread in my lifetime, 
although I'd have got the red crayon if I used it in a high school composition.

Things get muddy when we try to use fit in the passive voice, which is the 
usage in question here.  Intransitive verbs can't be used in passive voice so 
what do we do?  We can try to borrow the past historic of the intransitive 
verb, which is fit or we can pursue the formation of a participle by 
regularising it.  The members iof the Olympic team were fit for their new 
uniforms doesn't work.  The members of the Olympic team were fitted for their 
new uniforms seems to.

My call would be that the regularising rule applies here.  If the OP MUST use 
passive voice (dubious tech writing practice at best) then make fitted the 
participle, rather than awkwardly stealing the past historic from the 
transitive verb. It fits better (sic: intransitive!) with other forward 
formations that are already in use.

Helen


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RE: What end product should I give them? or thinking of moving help application, but to what???

2014-06-11 Thread Jeff Coatsworth
If you’re already happy with authoring in FM, I’d stick with it. Then I would 
get the Tech Comm Suite to produce your EPUB output and/or HTML5 responsive 
help that would work for tablets too ( look much better than an EPUB). Don’t 
get too suckered in by FM12’s claims that you can publish straight out of FM – 
the level of control over output is still being worked on. Try the trial 
version first on a non-production machine to test it out.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Carrie Baker
Sent: June-11-14 5:40 AM
To: framers@lists.frameusers.com
Subject: What end product should i give them? or thinking of moving help 
application, but to what???

As I mentioned some time ago, I am finally moving to a new computer.

I tried to install on Windows 7, but the patch for Frame 7 wouldn't install, so 
I am working with virtual XP.

I have Frame 7,
and ePublisher pro version 9 build 5737  (maybe I have a patch for that too, as 
I thought I have version 9.2)
As well as the PDF user guides which they want, I also create for them .chm 
files for one sort of application (which runs on C++)

and html files in the format of WebWorks Help 5.

These html files have a security message when you try to open them and only 
open in IE.

The company has 2 applications which run on the person's computer, and all the 
others run in a web browser integrated with IBM Cognos.

They are talking about soon making their applications available on a Tablet.

I would like to request new versions of the software, but I would also like to 
make the ROI for this.

i.e. I need to tell them that with the new software I can give them something 
better.

I think that I would like to give ePub for when they use a tablet.

For the html files, which application will be easy for me to move to, and what 
will the advantages be in the end result.

Should I still give .chm?

Or is something else used now?

I am looking for something that is truly single sourcing (Today I just press a 
button.. once everything was set up).

Any more insights etc will be helpful.




--
Carrie Baker
carrie...@gmail.commailto:carrie...@gmail.com
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RE: Am I alone in having this internal error this morning?

2014-06-11 Thread Jeff Coatsworth
Because it gets corrupted occasionally.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Austin Meredith
Sent: June-11-14 9:48 AM
To: framers@lists.frameusers.com
Subject: Re: Am I alone in having this internal error this morning?

 Martha Lee suggested: I got several Windows updates last night. Maybe you did 
 too and that's the cause of your Internal Error: 9004?
Thank you, Martha. I also received and installed those several Windows updates 
last night.

The excellent news is, my problem is now fixed, and very simply. In the 
FrameMaker system folder there is a folder labeled Linguistics. Search for 
that folder, and rename it Linguistics_old -- forcing FM9 to initialize a new 
such Linguistics folder.

Immediately I was able to fire up my FM9 and get back to work!

(Please, everyone, do *not* ask me to explain why that worked. It worked, 
that's all. I am back in the ranks of the happy campers.)
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RE: Subject: RE: What end product should I give them? or thinking of moving help application, but to what???

2014-06-12 Thread Jeff Coatsworth
TCS is a bundle of products that have special integrations to work together 
over the standalone versions of the software. The lineup keeps changing with 
each release, but TCS5 has FM12, RH11, Captivate 7, Presenter 9, Acrobat Pro XI 
– prior versions have included Photoshop and Illustrator.

Because I still have to produce PDFs, I use FM for all my content and then 
import it into RH for producing WebHelp. Very little fiddling needed.

From: Carrie Baker [mailto:carrie...@gmail.com]
Sent: June-12-14 2:44 AM
To: Jeff Coatsworth; framers@lists.frameusers.com
Subject: Subject: RE: What end product should I give them? or thinking of 
moving help application, but to what???

Thanks.
Is Tech Comm Suite, RoboHelp?

If so, is this still Single Sourcing, or do you have to fiddle a lot to put 
into RoboHelp.

Thanks




Message: 12
Date: Wed, 11 Jun 2014 12:05:23 +
From: Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: What end product should I give them? or thinking of
moving help application, but to what???
Message-ID: 
8fe367d39ec94cb29af2b36d99d56...@exchmb01.gjonas.commailto:8fe367d39ec94cb29af2b36d99d56...@exchmb01.gjonas.com
Content-Type: text/plain; charset=utf-8

If you?re already happy with authoring in FM, I?d stick with it. Then I would 
get the Tech Comm Suite to produce your EPUB output and/or HTML5 responsive 
help that would work for tablets too ( look much better than an EPUB). Don?t 
get too suckered in by FM12?s claims that you can publish straight out of FM ? 
the level of control over output is still being worked on. Try the trial 
version first on a non-production machine to test it out.
--
Carrie Baker
carrie...@gmail.commailto:carrie...@gmail.com
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RE: Subject: RE: What end product should I give them? or thinking of moving help application, but to what???

2014-06-13 Thread Jeff Coatsworth
TCS2 had Photoshop  Bridge as its extras

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig Ede
Sent: June-12-14 11:48 AM
To: framers
Subject: RE: Subject: RE: What end product should I give them? or thinking of 
moving help application, but to what???

TCS 4 included Illustrator; TCS 3 included Photoshop so or would be the more 
accurate conjunction. Prior version included neither, if memory serves.

C-

..prior versions have included Photoshop and Illustrator...


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RE: Copying Word text to FM unstructured 12.

2014-06-16 Thread Jeff Coatsworth
You can Paste Special to get plain text or you can use that old trick to 
rearrange the order of ClipboardPriorities= in the maker.ini to put TEXT at the 
beginning of the list, so that a plain paste acts like a text paste.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Winberg, Harold
Sent: June-16-14 1:25 PM
To: framers@lists.frameusers.com
Subject: Copying Word text to FM unstructured 12.

Do I have to anything special when copying and pasting word into FM 12. I 
understand it should be plain text or it can retain a lot of Word garbage.

Does FM 12 take care of this or do I need to save or paste it as plain text??

Thanks
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RE: FM 12 - Create PDF with Adobe PDF printer

2014-06-19 Thread Jeff Coatsworth
Full version of Acrobat or the headless FM one? Can you create PDFs from any 
other app?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stephen O'Brien
Sent: June-19-14 11:20 AM
To: Frame Users (framers@lists.frameusers.com)
Subject: FM 12 - Create PDF with Adobe PDF printer

Hi,

We just went from FM 9 to FM 12. I used to create PDFs with the Adobe PDF 
printer. That no longer works - the browser window opens to specify a 
destination and then it just hangs.

Any suggestions?

Thanks,

Stephen O'BRIEN
Coordonnateur à la documentation et rédacteur technique senior | Documentation 
Coordinator and Senior Technical Writer
InnovMetric Logiciels | Software
sobr...@innovmetric.commailto:sobr...@innovmetric.com
T (1) 418.688.2061
F (1) 418.688.3001
[cid:image001.gif@01CF8BB1.9CA6E7D0]http://www.innovmetric.com/
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ce cas, veuillez le retourner à l'expéditeur et le détruire. Proprietary 
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RE: Help with re-install on new laptop

2014-07-28 Thread Jeff Coatsworth
Contact Adobe Support - install issues are a freebie call

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker
Sent: July-28-14 1:14 PM
To: framers@lists.frameusers.com
Subject: Help with re-install on new laptop

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. 
Our IT group installed TCS, then I installed Mif2Go according to its 
directions. Then I tried to open FrameMaker for the first time.  I got the 
Licensing has expired message.  I ran the TCS3 update patch. I see this:  
Error loading Updater workflow.  Can anyone shed light on this?  I tried for 
almost an hour to ask the question on the Adobe forums, but it keeps kicking me 
out before I finish typing the question.  I am frustrated

Thanks,
Jenny Hecker
Infor

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RE: Help with re-install on new laptop

2014-07-29 Thread Jeff Coatsworth
Did you try downloading the update via the webpage instead of relying on the 
Adobe Updater?

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jenny Hecker
Sent: July-29-14 1:35 PM
To: framers@lists.frameusers.com
Subject: Re: Help with re-install on new laptop

For future reference:  The fix from the Adobe KB (TCS3Update.zip) didn't work, 
but my IT guy found another one somewhere titled FM10_license_updater.exe 
that did work.  So that problem is fixed. Now I can open FM 10, but when I do 
HelpUpdates and try to download the FM 10.0.2 update, it errors out every 
time.  This has not been a fun week so far!

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RE: FM Crashed and now it doesn't ask for Application

2014-08-05 Thread Jeff Coatsworth
Is this Windows not asking? If so, then your file association has just gotten 
mixed up and assigned to some application (or none if it’s floundering around). 
Use Windows Explorer to reset this.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Ed Nodland
Sent: August-04-14 7:28 PM
To: framers@lists.frameusers.com
Subject: FM Crashed and now it doesn't ask for Application

While changing a font FM crashed. Now it doesn't ask me what application to use 
when I open an XML file.  My XML starts with:

?xml version=1.0 encoding=UTF-8?
!DOCTYPE chapter SYSTEM regs4fm.dtd
?FM document Chapter1.fm?

chapter pageid=air.1 id=air.1 ref=1 xml:space=preserve
title class=chapter masterpage=standard
 . . . .

I had a problem a year ago when my DOCTYPE was !DOCTYPE book . . .
Frame automatically applied the docbook application, so I changed it and my 
root element to chapter or lmbook as applicable.

Does anyone know why it would not ask for the application after a crash?

Ed Nodland

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RE: Getting a handle on structured Frame

2014-08-12 Thread Jeff Coatsworth
Sorry you fell down the rabbit-hole, but I'm pretty sure that you don't need to 
be running structured FM to create an ePUB. See 
http://www.mattrsullivan.com/ebooks-with-fm-rh/ 

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Theresa de Valence
Sent: August-12-14 12:08 PM
To: framers@lists.frameusers.com
Subject: Getting a handle on structured Frame

I started my Frame 12 experience with a new convert to ebook/pdf 
project. I created an unstructured book because I 
quasi-know-what-I'm-doing in the unstructured world. However, I think to 
publish this book as an ebook, it has to be structured. I have had a 
long running affair with trying to understand structured Frame and I 
have to say that the various pieces of documentation on adobe.com are 
next to useless and, unfortunately, much of the documentation by others 
(and Adobe) starts with Frame 6 or segues into Robohelp. While I 
understand theoretically what's going on with structured Frame, getting 
from here to there is no picnic.

Anyway, I'm starting again with the new structured templates which 
came with Frame 12. I can see that I'll have to create or modify an EDD.

Frame 12 installed 13 versions of structapps.fm on my system, either 
dated 12/5/2013 or the date I installed the program. There are 6 files 
which are 282KB. How do I choose which file to open?

The structapps.fm file which I did open has 3 varieties of DocBook in it 
(SGML DocBook, XML DocBook, DocBook2.2.1). How do I choose which DocBook 
file to start with?

Also, my project involves converting two novellas into one ebook. I 
believe I'm going to require one fm book with two nested books within. 
How do I add that structure to the DocBook file?

I now have ~50 files which are components of my unstructured book file. 
How would you recommend that I take the contents of those 50 files and 
move them into the structured book?


Thanks for your help. I'm sure there will be more questions.

Cheers,
Theresa
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RE: Getting a handle on structured Frame

2014-08-12 Thread Jeff Coatsworth
Nope - all the guts of FM's direct publishing come straight from the FM to RH 
integration in TCS.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Theresa de Valence
Sent: August-12-14 2:02 PM
To: framers@lists.frameusers.com
Subject: Re: Getting a handle on structured Frame

On 8/12/2014 12:31 PM, Jeff Coatsworth wrote:
 Sorry you fell down the rabbit-hole, but I'm pretty sure that you
 don't need to be running structured FM to create an ePUB.

Using the unstructured book file, the epub comes out with the chapters 
in the wrong order.

 See http://www.mattrsullivan.com/ebooks-with-fm-rh/

This is about Robohelp. I'm not using Robohelp, I'm publishing to epub 
with Frame 12. I think it's a different beast, No?

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RE: Index Entry Under Wrong Letter

2014-08-29 Thread Jeff Coatsworth
You haven’t got it stuck in an “L” range now, do you?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Karen Robbins
Sent: August-29-14 1:54 PM
To: framers@lists.frameusers.com
Subject: Index Entry Under Wrong Letter

Hi Framers,
My index marker text is Information and Data Management Group. Yet this entry 
keeps sorting only under the letter L in the generated index. I have 
double-checked to make sure that the leading i is not a lower-case L; in 
fact, I retyped both the original text and the entry, and deleted the entry and 
re-typed it again under a new marker. Another entry beginning with the word 
information sorts correctly under i. This entry doesn't appear elsewhere so 
it's not a duplicate marker. I pulled a standalone list of index markers by 
alpha, and the same thing happens.

What would cause this behavior?

Thanks,
Karen
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RE: Best practices for converting FM to Robohelp

2014-09-05 Thread Jeff Coatsworth
Yes, I could do that too, but then I’d have to run it in reverse if FM ran into 
trouble and it needed one of those “extra” files to recover/restore from – FM 
needs the smarts to be able to know where they’re located and retrieve from 
that location when needed, which it’s currently lacking. Break out the wish 
list ;)

From: Keith Soltys [mailto:keith.sol...@tmx.com]
Sent: September-05-14 8:48 AM
To: Jeff Coatsworth
Subject: RE: Best practices for converting FM to Robohelp

I run a batch file at least at the end of every day to move my backup files 
into their own directory.  I could probably automate this with ExtendScript, if 
I had the time to figure it out. But a batch file is simple, and it works (as 
long as I remember to run it).

Regards,
Keith



From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Friday, September 05, 2014 8:37 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: Best practices for converting FM to Robohelp

They probably weren’t corrupted at all – you just had selected the backup 
instead of the “live” copy when you opened up the next file (and then your 
workflow just perpetuated the mistake). One longstanding FM grumble is the 
program’s desire to always maintain all its files (.book, .fm, .backup, .lck, 
.auto, etc.) in one location – you can never designate another place to keep 
those “extra” file types out of the way.

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Apurva Bahadur
Sent: September-05-14 5:50 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Best practices for converting FM to Robohelp

Fellow Framers,
Problem solved after some investigation, although I cannot understand the 
entire process.
Problem

· While editing, I created the various FM files by renaming and saving 
the complete file as the next file, deleting the existing stuff and editing new 
content on the page.
· Somewhere in the process, one FM file got corrupted and ended with 
the extension '.backup' instead of '.fm.'
· Due to 'save as' process, all the subsequent files had the '.backup' 
extension.
· Even on corruption, these .backup extension files were visible in the 
FM book. I could open, edit and create perfect pdf outputs of the FM book.
· However, Robohelp refused to recognize the files with .backup 
extension and made a CHM containing only the files with proper .fm extension.
· This resulted in an incomplete CHM, and a growing sense of helpless 
panic...
Solution
· I opened the corrupted files from within FM book and saved them by a 
different name. I checked in the Windows explored that the copy of the files 
were saved with the proper .fm extension.
· I added the renamed files to the book and deleted the corrupted files 
from the book.That was all to it.
I couldn't have solved this problem from within Framemaker itself as the book 
showed the corrupted files as normal FM files - I would open edit and save them 
without any indication of an error. So, when black magic starts to happen, 
please check the extensions of files in Windows explorer!

Any idea why FM book could open a file with .backup extension?  Probably 
.backup are valid FM files, as these display a smaller version of the 
Framemaker icon in the Windows explorer.

Regards,

Apurva



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RE: Using MIF files to extricate unavailable fonts from a book

2014-09-11 Thread Jeff Coatsworth
Save .fm files as MIF, find  replace bad font with good font; open back up 
in FM and save as .fm files. But it's faster to just let FM do the substitution 
and then save that, IMHO.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of McKinney, Doug
Sent: September-11-14 2:10 PM
To: framers@lists.frameusers.com
Subject: Using MIF files to extricate unavailable fonts from a book

Hi Fellow FrameUsers,

I've heard about using MIF files to extricate unavailable fonts from a book.

How is that accomplished?

Thanks.

Doug Mckinney | Datron World Communications, Inc.
Technical Writer II
3055 Enterprise Ct. | Vista, CA 92081 USA
Direct 760 602-7001 | Fax. 760 597-1510 | 
dmckin...@dtwc.commailto:dmckin...@dtwc.com
P. Think Green! Before printing this e-mail ask the question, is it necessary?

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RE: Backgrading Frame 12 to Frame 8 - Unicode issue

2014-09-17 Thread Jeff Coatsworth
Is there an old substitute being used for the Aboriginal languages back in FM8? 
If so, maybe you could hack the MIF to sub in the old font name in place of the 
newer Unicode one?

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of mkopen
Sent: September-16-14 8:48 PM
To: framers@lists.frameusers.com
Subject: Backgrading Frame 12 to Frame 8 - Unicode issue

Hello all -

Working with Frame 12, I have to deliver some files to a Frame 8 user. The
only option in Frame 12 is to save to version 7 *.mif. That would work if I
weren't using Unicode fonts (for Canadian Aboriginal languages). As one would
expect, when I open the v.7 miffed files in Frame 8, the diacritics have
morphed into question marks. Not good. Suggestions would be welcome.

Cheers,
Mike

===
Michael Heine
University of Western Ontario
London, ON
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RE: Tab stop does not work in TOC

2014-09-17 Thread Jeff Coatsworth
Yes, it's an open source project now

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Mc Clure-Meulemans, 
Kathleen
Sent: September-17-14 8:42 AM
To: Anna Lena Söderling; framers@lists.frameusers.com
Subject: RE: Tab stop does not work in TOC

Does anyone know if MIF2Go is offered in Frame12?  I've been using Frame7 for 
years and moving to Frame12 now.

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Anna Lena Söderling
Sent: Wednesday, September 17, 2014 2:08 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Tab stop does not work in TOC


Hi,



in some cases long headings in a TOC does not work well. The page number gets 
to the next row and gets stuck to the left instead of being tabbed to the 
right. I have known this for long but are insterested in any solution. To make 
the text column wider is not an option for us. We are saving as XML. If you 
change the text in the heading it is getting better, but when translated into 
several languages you can never tell the result.



The flow and the paragraph formats on the Reference Page TOC are prepared.



Any soultion out there?

Best regards,

Anna Lena Söderling
__
StoneBeach AB
Hufvudsta Gård Bageriet
171 73 SOLNA
+46 8 400 25 163
annalena.soderl...@stonebeach.semailto:annalena.soderl...@stonebeach.se
www.stonebeach.sehttps://urldefense.proofpoint.com/v1/url?u=http://www.stonebeach.se/k=%2FbkpAUdJWZuiTILCq%2FFnQg%3D%3D%0Ar=MSpK1%2FnHvv1ViJXSF13TbB2X1oLj0gqfSMNm63%2FzewflvGCNpNXNswESblibUQzS%0Am=bn0AHptx%2FBGdcI30ShVoZMyKDoW9984XdIkUAe0AwwQ%3D%0As=972be344ea17b4341080bbaaa118174e6caec51e3e9a3baeb9bacb8b37b51744
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RE: No rtf output generated from Mif2Go

2014-10-01 Thread Jeff Coatsworth
Did you grab the right version of MIF2Go for FM12? I seem to recall talk about 
a different version required for FM12.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of LGLists
Sent: October-01-14 11:24 AM
To: 'Post Framers'
Subject: No rtf output generated from Mif2Go

FM 12 (new installation)
Win 7
m2g 55

I posted this to the Mif2Go Yahoo Group a couple of days ago, but have not 
heard anything back. I'm hoping someone here can help me.

I think I followed all the steps to install. Tore my hair out doing it. (I'd 
much rather just have an installer.)

All I need is a simple conversion to RTF. I did the basics that I've done 
before. Here's what I get:

Console shows this:

Mif2Go could not write F:\path_removed\RTF-Test\Overview.mif
Mif2Go created file: F:\path_removed\RTF-Test\Overview.rtf
in: 0 min 00 seconds at: Sun Sep 28 16:20:01 2014

There is no rtf file in my output folder, despite what the message says.

Log has no errors:

Sun Sep 28 16:19:57 2014
I1: Starting log for m2rbook, b114 and f009, project Overview
I1: Opened file F:\path_removed\Overview.fm
I1: File ID is aa
Sun Sep 28 16:20:00 2014
I1: Starting log for drmif, m210
I1: Automation processing completed by drmif.
Sun Sep 28 16:20:01 2014
I1: Starting log for dwrtf, r299
I1: Automation processing completed by dwrtf.
Sun Sep 28 16:20:03 2014
I1: Project finished
I1: Closing log for m2rbook


When I try to Wash Via Mif for a single file, the console shows this:

Mif2Go could not write F:\path_removed\Overview.tmb


F: is a partition on my hard drive with plenty of space on it.

I tried again on a mostly blank, new file, and I can't even get the .ini file 
to be created when I configure a new project in a new folder.

Any ideas?

~
Linda G. Gallagher
STC Fellow
TechCom Plus, LLC
lindag at techcomplus dot com
www.techcomplus.comhttp://www.techcomplus.com/
303-450-9076 or 800-500-3144
Tutorials, show me demos, user guides, help, FrameMaker and WebWorks 
ePublisher templates


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RE: Frame 9 Crashing - Can't Create PDFs

2014-10-22 Thread Jeff Coatsworth
If you have the full Acrobat install, just make sure that you don't cream it 
with the headless version that ships with FM - use the Custom install 
settings to keep an eye on that. I'd try uninstalling FM, then Acrobat, then 
reinstall Acrobat, then FM.


From: framers-boun...@lists.frameusers.com 
framers-boun...@lists.frameusers.com on behalf of Craig, Alison 
alison.cr...@ultrasonix.com
Sent: October-21-14 9:28 PM
To: framers@lists.frameusers.com
Subject: Frame 9 Crashing - Can't Create PDFs

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit

I have no idea what's going on, but I'm on deadline for release (naturally) and 
Frame 9 has suddenly become very unstable during PDF creation.

I generally create PDFs with Print Book and distilling to PDF. But I'm getting 
crash after crash with this method as well as with Save as PDF. There was a 
point where I could at least print one file at a time to PDF (by either 
method), but this is no longer true.

When I have actually managed to get the postscript file to completion, I get 
the following error when I distill. It means nothing to me. Does anyone 
recognize it?

%%[ ProductName: Distiller ]%%
%%[ Error: typecheck; OffendingCommand: xshow ]%%

Stack:
-dict-
/d


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%



I've tried a MIF wash, but it didn't help.

I went back to a September 12 copy of the Book (using Visual Source Safe files) 
that I know worked just fine because I built 4 Review copies from them. But 
they crash as well.

The only thing I can think of is that when I had computer problems last week, 
something got corrupted - to the point where I should reinstall Frame 9 and 
Acrobat (IT is coming in the morning to check out my computer's stability).

If I do reinstall Frame 9 (and 4 updates), do I need to reinstall Acrobat, 
first or last? I have a vague recollection of a preferred order so Distiller 
works correctly

Alison


Alison Craig | Technical Documentation Lead
Ultrasonix | 130-4311 Viking Way | Richmond, BC  V6V 2K9 | 
analogicultrasound.comhttp://www.analogicultrasound.com
T 604-279-8550 ext 127 | F 604-279-8559

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RE: Frame 9 Crashing - Can't Create PDFs

2014-10-22 Thread Jeff Coatsworth
Are you talking about deactivating? It should be in the Help menu.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig, Alison
Sent: October-22-14 1:20 PM
To: Craig Ede; framers@lists.frameusers.com
Subject: RE: Frame 9 Crashing - Can't Create PDFs

Craig:

I'm actually getting both now. Originally, I just got the Distiller fault - and 
for the few individual test files I've been able to successfully Print to Book, 
I still get it during the distilling process.

However, now I'm getting an actual Frame crash pretty much every time. And it 
usually happens at the Chapter 1-Chapter 2 threshold.

The one anomaly is that early yesterday when I reran a completed project as a 
test, it ran perfectly using the standard (for me) Print to Book/distill 
option. The Book isn't nearly as large or complex as the one that keeps 
failing, but it has 11 or 12 files and multiple conditions as well as the logo 
I had to incorporate. (I just tried this again and Frame crashed - so it now 
seems to be universal. Yesterdays' success must have been a fluke.)

I have the sundorne SetPrint utility installed, so Adobe PDF is always selected 
as the printer. And I never have the Generate Tagged PDF option on, so that 
isn't the problem.

I also always have the Rely on System fonts option deselected - I've checked in 
both places it can be set and it's fine.

I guess it's time to uninstall/reinstall (after the IT tech vets my system).

Do you know where I deselect the Frame option that essentially tells Adobe I'm 
uninstalling, so I can reinstall without any issues?

Alison


Alison Craig | Technical Documentation Lead
Ultrasonix | 130-4311 Viking Way | Richmond, BC  V6V 2K9 | 
analogicultrasound.comhttp://www.analogicultrasound.com
T 604-279-8550 ext 127 | F 604-279-8559

From: Craig Ede [mailto:craig...@hotmail.com]
Sent: Tuesday, October 21, 2014 6:51 PM
To: Craig, Alison
Subject: RE: Frame 9 Crashing - Can't Create PDFs

Frame 9 will install its headless version of distiller. If your version of 
Acrobat is later than what came with Frame 9, then I would install that later.

When you say FM is crashing do you mean it is actually closing out the program 
and posting and error about a crash. (This would be different from the 
postscript completion error you cite.) If it is crashing, then I go with the 
reinstall.

For the PDF error you cite, I'd make sure that PDF is you default printer and 
that the use system fonts option under the PDF printer options is disabled. In 
addition, I'd try turning off the tagged PDF printing option.

Craig

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig, Alison
Sent: Tuesday, October 21, 2014 8:29 PM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Frame 9 Crashing - Can't Create PDFs
Importance: High

FM 9 Version: 9.0p255
Unstructured
OS: Windows 7, 64 bit

I have no idea what's going on, but I'm on deadline for release (naturally) and 
Frame 9 has suddenly become very unstable during PDF creation.

I generally create PDFs with Print Book and distilling to PDF. But I'm getting 
crash after crash with this method as well as with Save as PDF. There was a 
point where I could at least print one file at a time to PDF (by either 
method), but this is no longer true.

When I have actually managed to get the postscript file to completion, I get 
the following error when I distill. It means nothing to me. Does anyone 
recognize it?

%%[ ProductName: Distiller ]%%
%%[ Error: typecheck; OffendingCommand: xshow ]%%

Stack:
-dict-
/d


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%



I've tried a MIF wash, but it didn't help.

I went back to a September 12 copy of the Book (using Visual Source Safe files) 
that I know worked just fine because I built 4 Review copies from them. But 
they crash as well.

The only thing I can think of is that when I had computer problems last week, 
something got corrupted - to the point where I should reinstall Frame 9 and 
Acrobat (IT is coming in the morning to check out my computer's stability).

If I do reinstall Frame 9 (and 4 updates), do I need to reinstall Acrobat, 
first or last? I have a vague recollection of a preferred order so Distiller 
works correctly

Alison


Alison Craig | Technical Documentation Lead
Ultrasonix | 130-4311 Viking Way | Richmond, BC  V6V 2K9 | 
analogicultrasound.comhttp://www.analogicultrasound.com
T 604-279-8550 ext 127 | F 604-279-8559

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Send 

RE: what to back up before reinstalling

2014-10-28 Thread Jeff Coatsworth
Always a good idea to deactivate  reactivate. Yes, custom workspaces can be 
restored via your backup.

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Carol J. Elkins
Sent: October-27-14 5:29 PM
To: framers@lists.frameusers.com
Subject: what to back up before reinstalling

Sigh. I have to reinstall Framemaker 12 on my Win7 system. Before I 
do so, I am creating a list of all of the files that I need to back 
up so that I can restore all of my customization after I reinstall. 
Here is my list so far (not including all of the add-ins and scripts 
that are unique to my installation).

Back up the following from 
C:\Users\username\AppData\Roaming\Adobe\Framemaker\12
Folder WorkSpaces (specifically the .cfsw and .fws files)
Folder Linguistics
File consfile.txt
File maker.ini
File pdfsize.ini

Back up the following from C:\Program Files (x86)\Adobe\AdobeFrameMaker12
Folder Templates
Folder fminit
Folder plugins
maker.ini

Any others? I will post the final list somewhere that will serve as a 
resource to the rest of us; I've had no luck searching for such a 
list on Adobe or by Googling.

Two additional questions: Does anyone know if backing up the 
WorkSpaces folder REALLY allows you to retrieve your custom 
workspaces after reinstall? I vaguely remember having a problem with 
this when I upgraded to FM12. And do I need to deactivate my current 
installation before reinstalling it on the same computer?

Carol

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RE: Workspaces

2014-10-30 Thread Jeff Coatsworth
Mine were in here - 
C:\Users\user_name\AppData\Roaming\Adobe\FrameMaker\10\WorkSpaces\UnStructured

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Michael Norton
Sent: October-30-14 1:20 PM
To: framers@lists.frameusers.com
Subject: RE: Workspaces

I too would like to copy customized FM10 workspace files to FM12. I can see the 
six default .fws files in this folder:

x:\Program Files (x86)\Adobe\AdobeFrameMaker10\fminit\WorkSpaces\Structured

but I cannot find the files that contain the customized settings. Where would 
they be? Or, am I just misunderstanding how all this works?




Michael Norton | Technical Writer
o: (678) 527.5412 | f: (678) 264.0908
Connect with OpenSpan:  
Facebookhttp://www.facebook.com/pages/OpenSpan/150017781771919 | 
Twitterhttps://twitter.com/openspan | 
Linkedinhttp://www.linkedin.com/company/openspan

[Description: cid:72CD90E5-5600-4D06-8BAB-DF04F7FFCB0E]


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RE: converting files from 9 to 12

2014-11-11 Thread Jeff Coatsworth
What issues are you encountering?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Madison
Sent: November-11-14 11:15 AM
To: framers@lists.frameusers.com
Subject: converting files from 9 to 12

Greetings,

I’m in the process of generating manuals in Frame 12 that were written in Frame 
9. Curious if anyone has had this experience and would be able offer a few tips.

TIA

Steve





CONFIDENTIALITY NOTE:
This e-mail message is for the sole use of the intended recipient(s) and may 
contain confidential and privileged information.  Any unauthorized review, use, 
disclosure or distribution is prohibited.  If you are not the intended 
recipient, please contact the sender via reply e-mail and destroy all copies of 
the original message.  Thank you.



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RE: converting files from 9 to 12

2014-11-11 Thread Jeff Coatsworth
Updating them shouldn’t be an issue – always maintain a backup of the FM9 
original files in case something goes south. Make sure you’ve updated FM12 
before upgrading the FM9 files. For learning, I always recommend Matt 
Sullivan’s FM book Unstructured FM11 as the FM bible.

From: Steve Madison [mailto:madis...@princecastle.com]
Sent: November-11-14 11:41 AM
To: Jeff Coatsworth
Subject: RE: converting files from 9 to 12

Thanks for the quick response Jeff,

These Frame 9 files were created by a vendor years ago, and now we want to 
update them with Frame 12. The primary concern I have is learning how to use 
12…the last time I used Frame was some ten years ago and just doing some of the 
basic Frame formatting processes has escaped me. So basically, it’s my learning 
curve that is of concern. Do you have any recommendations on resources on 
learning 12? Perhaps there’s a website or two you could recommend.

Regards

Steve

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Tuesday, November 11, 2014 10:29 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: converting files from 9 to 12

What issues are you encountering?

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Madison
Sent: November-11-14 11:15 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: converting files from 9 to 12

Greetings,

I’m in the process of generating manuals in Frame 12 that were written in Frame 
9. Curious if anyone has had this experience and would be able offer a few tips.

TIA

Steve





CONFIDENTIALITY NOTE:
This e-mail message is for the sole use of the intended recipient(s) and may 
contain confidential and privileged information.  Any unauthorized review, use, 
disclosure or distribution is prohibited.  If you are not the intended 
recipient, please contact the sender via reply e-mail and destroy all copies of 
the original message.  Thank you.



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RE: converting files from 9 to 12

2014-11-11 Thread Jeff Coatsworth
Short of getting some refresher training (there’s lots of people that do that 
in the US and Canada depending on your location), there’s always the Adobe FM 
forums.

From: Steve Madison [mailto:madis...@princecastle.com]
Sent: November-11-14 11:56 AM
To: Jeff Coatsworth
Subject: RE: converting files from 9 to 12

Thanks Jeff,

Short of Sullivan’s book, any chance there’s a frame user hotline to call for 
basic questions? I’ve reached out to the Adobe support group, based in India, a 
few times this week. Would be helpful to find a local resource here in 
America….if one even exists. Any chance you know of one domestically

Steve

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Tuesday, November 11, 2014 10:46 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: converting files from 9 to 12

Updating them shouldn’t be an issue – always maintain a backup of the FM9 
original files in case something goes south. Make sure you’ve updated FM12 
before upgrading the FM9 files. For learning, I always recommend Matt 
Sullivan’s FM book Unstructured FM11 as the FM bible.

From: Steve Madison [mailto:madis...@princecastle.com]
Sent: November-11-14 11:41 AM
To: Jeff Coatsworth
Subject: RE: converting files from 9 to 12

Thanks for the quick response Jeff,

These Frame 9 files were created by a vendor years ago, and now we want to 
update them with Frame 12. The primary concern I have is learning how to use 
12…the last time I used Frame was some ten years ago and just doing some of the 
basic Frame formatting processes has escaped me. So basically, it’s my learning 
curve that is of concern. Do you have any recommendations on resources on 
learning 12? Perhaps there’s a website or two you could recommend.

Regards

Steve

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Jeff Coatsworth
Sent: Tuesday, November 11, 2014 10:29 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: RE: converting files from 9 to 12

What issues are you encountering?

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Madison
Sent: November-11-14 11:15 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: converting files from 9 to 12

Greetings,

I’m in the process of generating manuals in Frame 12 that were written in Frame 
9. Curious if anyone has had this experience and would be able offer a few tips.

TIA

Steve





CONFIDENTIALITY NOTE:
This e-mail message is for the sole use of the intended recipient(s) and may 
contain confidential and privileged information.  Any unauthorized review, use, 
disclosure or distribution is prohibited.  If you are not the intended 
recipient, please contact the sender via reply e-mail and destroy all copies of 
the original message.  Thank you.



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RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-17 Thread Jeff Coatsworth
Certain versions of Windows include the ability to run separate installations 
of different operating systems - see en.wikipedia.org/wiki/Virtual_machine

The Review feature is a function of Acrobat - ditching the headless version 
that ships with standalone FM will require the full version to be installed to 
be able to use it.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-17-14 8:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

OK, I'm a little confused here.

First, I'm not sure what you mean by using a virtual machine.

Second, one of the attractive features of FM12 is the save as review PDF 
feature. Is is possible to unload the PDF plug-in and still keep this feature?

Tom Beiswenger

Project Manager, Manager Technical Documentation

[cid:image001.jpg@01D00246.0F34F700]

Emhart Glass Inc

1140 Sullivan St * Elmira, NY 14901 * USA

Telephone +1 607 735 4279 * Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com






From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/14/2014 05:20 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com




For testing different Reader scenarios - yes or use Virtual Machines to test 
your work on

-Original Message-
From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Rickaby
Sent: November-14-14 8:29 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

At 07:03 -0600 14/11/14, Mike Wickham wrote:

 If you have Acrobat, you should not install Reader or the PDF Creation Add-on 
 that comes with FrameMaker on that same computer.

I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* Acrobat Pro 
as well as Reader and FrameMaker. Are we supposed to buy an extra computer? 
(Rhetorical question).

--
Steve
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RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
The standalone instance of FM has been known to not be very observant of the 
existence of the full Acrobat Pro version already installed - so if you don't 
turn that part off, the installer clobbers your full version with the 
headless one.

Regarding round-tripping review PDFs - make sure that you are all patched up in 
FM - I think there were some issues with the first release of FM12.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 7:40 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12?

Once that's done, if I understand correctly, I would then print to Adobe PDF 
making sure that it is a tagged pdf. Reviewers then would make their edits and 
comments in the pdf, which I then import into the FM12 document. However, when 
I just tried this, all of the edits/comments came in misplaced. What would 
cause edits and comments to be misplaced?

Tom Beiswenger

Project Manager, Manager Technical Documentation

[cid:image001.jpg@01D00311.09F23520]

Emhart Glass Inc

1140 Sullivan St * Elmira, NY 14901 * USA

Telephone +1 607 735 4279 * Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswen...@emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com






From:Jeff Coatsworth jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.com framers@lists.frameusers.com
Date:11/18/2014 07:22 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:framers-boun...@lists.frameusers.com




Certain versions of Windows include the ability to run separate installations 
of different operating systems - see en.wikipedia.org/wiki/Virtual_machine

The Review feature is a function of Acrobat - ditching the headless version 
that ships with standalone FM will require the full version to be installed to 
be able to use it.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-17-14 8:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

OK, I'm a little confused here.

First, I'm not sure what you mean by using a virtual machine.

Second, one of the attractive features of FM12 is the save as review PDF 
feature. Is is possible to unload the PDF plug-in and still keep this feature?
Tom Beiswenger

Project Manager, Manager Technical Documentation

[cid:image001.jpg@01D00311.09F23520]

Emhart Glass Inc

1140 Sullivan St * Elmira, NY 14901 * USA

Telephone +1 607 735 4279 * Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com







From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/14/2014 05:20 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com






For testing different Reader scenarios - yes or use Virtual Machines to test 
your work on

-Original Message-
From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Rickaby
Sent: November-14-14 8:29 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: Re: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

At 07:03 -0600 14/11/14, Mike Wickham wrote:

 If you have Acrobat, you should not install Reader or the PDF Creation Add-on 
 that comes with FrameMaker on that same computer.

I'm sure this is true, Mike, but it's ultra-dumb: many folks *need* Acrobat Pro 
as well as Reader and FrameMaker. Are we supposed to buy an extra computer? 
(Rhetorical question).

--
Steve
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tom.beiswen

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-18 Thread Jeff Coatsworth
Only if you had the full version of Acrobat Pro and then installed the headless 
version overtop of it. In that situation, you would have to uninstall Acrobat  
reinstall the full Pro version to restore your functionality. I don't know if 
this situation applies to you or not.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 10:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, sorry to be dense on this. Why would I run the installer again if I 
already have FM12 installed? Are you saying that I should uninstall the 
software, then custom re-install it?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 09:58 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com




When running the installer, use the Custom options to control what gets loaded

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 9:45 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I understand, but how do you turn off the pdf plug-in?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 09:29 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com





The standalone instance of FM has been known to not be very observant of the 
existence of the full Acrobat Pro version already installed - so if you don't 
turn that part off, the installer clobbers your full version with the 
headless one.

Regarding round-tripping review PDFs - make sure that you are all patched up in 
FM - I think there were some issues with the first release of FM12.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 7:40 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Thanks, Jeff. Can you tell me how it can ditch the pdf plug-in from FM12?

Once that's done, if I understand correctly, I would then print to Adobe PDF 
making sure that it is a tagged pdf. Reviewers then would make their edits and 
comments in the pdf, which I then import into the FM12 document. However, when 
I just tried this, all of the edits/comments came in misplaced. What would 
cause edits and comments to be misplaced?
Tom Beiswenger

Project Manager, Manager Technical Documentation

[cid:image001.jpg@01D00316.A1B34A70]

Emhart Glass Inc

1140 Sullivan St * Elmira, NY 14901 * USA

Telephone +1 607 735 4279 * Mobile +1 607 769 4779

Fax +1 607 734 1245

tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com

www.bucheremhartglass.com

www.bucherindustries.com







From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 07:22 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com







Certain versions of Windows include the ability to run separate installations 
of different operating systems - see en.wikipedia.org/wiki/Virtual_machine

The Review feature is a function of Acrobat - ditching the headless version 
that ships with standalone FM will require the full version to be installed to 
be able to use it.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth
Not if you've got the full Acrobat installed.

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 7:52 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I think we did uncheck Adobe PDF creation; however, when I went into 
the newly loaded FM12, I still saw Save as PDF and Save as review PDF as 
active. Wouldn't those options be disabled (grayed out) if PDF creation was not 
loaded?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 03:46 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com




From what I recall, you expand the FM install section and you see PDF Creator 
or something like that as an option.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 3:39 PM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff,

Not having a lot of luck. We tried installing FM12 and Acrobat Pro on a 
separate computer. IT told me that there was no option to not install 
Distiller. The only options they saw were FM12 and ExtendScript ToolKit CC. Any 
ideas?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 10:08 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com





Only if you had the full version of Acrobat Pro and then installed the headless 
version overtop of it. In that situation, you would have to uninstall Acrobat  
reinstall the full Pro version to restore your functionality. I don't know if 
this situation applies to you or not.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 10:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, sorry to be dense on this. Why would I run the installer again if I 
already have FM12 installed? Are you saying that I should uninstall the 
software, then custom re-install it?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 09:58 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com






When running the installer, use the Custom options to control what gets loaded

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 9:45 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I understand, but how do you turn off the pdf plug-in?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth
Nope, that's the correct order - you should have an intact copy of Acrobat Pro 
working with your FM

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 8:54 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I really appreciate your help and patience.

Now, I'm confused. On a separate, clean computer, we loaded (in this order), 
Acrobat 9 Pro Extended (full version) and FM12 (and unchecked Adobe PDF 
creation). Should we have loaded FM12 first, then Acrobat? Or did we do 
something else wrong?





Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/19/2014 08:47 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com




Not if you've got the full Acrobat installed.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 7:52 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I think we did uncheck Adobe PDF creation; however, when I went into 
the newly loaded FM12, I still saw Save as PDF and Save as review PDF as 
active. Wouldn't those options be disabled (grayed out) if PDF creation was not 
loaded?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 03:46 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com





From what I recall, you expand the FM install section and you see PDF Creator 
or something like that as an option.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 3:39 PM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff,

Not having a lot of luck. We tried installing FM12 and Acrobat Pro on a 
separate computer. IT told me that there was no option to not install 
Distiller. The only options they saw were FM12 and ExtendScript ToolKit CC. Any 
ideas?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 10:08 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com






Only if you had the full version of Acrobat Pro and then installed the headless 
version overtop of it. In that situation, you would have to uninstall Acrobat  
reinstall the full Pro version to restore your functionality. I don't know if 
this situation applies to you or not.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 10:00 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, sorry to be dense on this. Why would I run the installer again if I 
already have FM12 installed? Are you saying that I should uninstall the 
software, then custom re-install it?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen

RE: Problem with playing video clips in FM 12 document viewed in Adobe Reader 11

2014-11-19 Thread Jeff Coatsworth
I'd be inclined to print to PDF as this exposes the PDF creation settings - 
maybe you've got something turned on/not turned on that's impacting the 
playback of your video. I don't have any videos in my FM content, so I can't 
really help you on that point. Have you had a look in the Acrobat forums?

From: tom.beiswen...@emhartglass.com [mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 9:31 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

OK. I presume, then, that the save to PDF actually triggers FM to open 
Acrobat and print the document using the Acrobat Distiller that is part of 
Acrobat, not FM. If this is correct, then things should have been rendered 
correctly. The computer we have all of this on also does not have a separate 
version of Adobe Reader.

However, the video clips still do not play. In fact, the icons representing the 
videos that are referenced in the FM document aren't even active. I've also 
tried copying the videos into the FM document when I import them. The same 
thing happens: the icons representing the videos are flat graphics, mouse click 
does nothing.




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/19/2014 09:09 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com




Nope, that's the correct order - you should have an intact copy of Acrobat Pro 
working with your FM

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 8:54 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I really appreciate your help and patience.

Now, I'm confused. On a separate, clean computer, we loaded (in this order), 
Acrobat 9 Pro Extended (full version) and FM12 (and unchecked Adobe PDF 
creation). Should we have loaded FM12 first, then Acrobat? Or did we do 
something else wrong?





Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/19/2014 08:47 AM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com





Not if you've got the full Acrobat installed.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-19-14 7:52 AM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12 document viewed in Adobe 
Reader 11

Jeff, I think we did uncheck Adobe PDF creation; however, when I went into 
the newly loaded FM12, I still saw Save as PDF and Save as review PDF as 
active. Wouldn't those options be disabled (grayed out) if PDF creation was not 
loaded?




Tom Beiswenger
Project Manager - Emhart Glass Cold End
Emhart Glass Mfg. Inc.
1140 Sullivan St.
Elmira, NY 14901
PH: +607 735-4279
FX: +607 734-8278
Mobile: +607 769-4779
Email: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com



From:Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com
To:framers@lists.frameusers.commailto:framers@lists.frameusers.com 
framers@lists.frameusers.commailto:framers@lists.frameusers.com
Date:11/18/2014 03:46 PM
Subject:RE: Problem with playing video clips in FM 12 document viewed 
inAdobe Reader 11
Sent by:
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com






From what I recall, you expand the FM install section and you see PDF Creator 
or something like that as an option.

From: tom.beiswen...@emhartglass.commailto:tom.beiswen...@emhartglass.com 
[mailto:tom.beiswen...@emhartglass.com]
Sent: November-18-14 3:39 PM
To: Jeff Coatsworth
Subject: RE: Problem with playing video clips in FM 12

RE: Tech Comm Suite 5

2014-11-21 Thread Jeff Coatsworth
Did you happen to see Bernie's guest post about FM  XMl/DITA? - 
http://blogs.adobe.com/techcomm/2014/11/xml-authoring-made-easy-not-for-geeks-anymore.html

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Gillian Flato
Sent: November-20-14 7:37 PM
To: Scott Prentice
Cc: framers@lists.frameusers.com
Subject: Re: Tech Comm Suite 5

Thanks, appreciate the help and info.

-Gillian


On Nov 20, 2014, at 2:59 PM, Scott Prentice 
s...@leximation.commailto:s...@leximation.com wrote:


Hi Gillian...

You may want to post this question to the framemaker-dita Yahoo group for 
additional info.

1) There are no DITA publishing scripts in FM. To generate a PDF you save the 
map to a book file (with FM chapter files), then save the book to a PDF. The 
formatting of the generated FM files is controlled by the structure 
application(s). Customizing the structure applications is far more complex than 
can be explained in an email, but that's where you'll need to look. Note that 
there is no difference between DITA authored in Oxygen or FM .. if it's valid 
DITA, it's just DITA. Some people think that DITA in FM isn't pure DITA .. it 
should be, and if it's not, it's not DITA.

note type=vendor-commentDITA-FMx provides a much easier path to publishing 
and customizing than you'll get with default FM, and can be fully automated 
with additional tools./note

2) It depends on what you're trying to do. Here's the official list, the mode 
of connection to FM and the effectiveness of these CMSes can be debated ..

http://www.adobe.com/products/framemaker/cms-integration.html

note type=vendor-commentDITA-FMx connects to the XDocs CMS, which is I 
believe the lowest-cost CMS on the list. We are in the process of working on a 
connector with easyDITA as well./note

3) It depends on how consistently tagged your FM files are. If your FM files 
are a mess it's going to be really hard .. if your FM files are really clean, 
it's going to be just reasonably hard. The sample files and webinar on this 
page may be of some use ..

http://leximation.com/downloads/adobe-fm2xml-2013/

Cheers,

...scott



Scott Prentice

Leximation, Inc.

www.leximation.comhttp://www.leximation.com/

+1.415.485.1892


On 11/20/14 11:35 AM, Gillian Flato wrote:

Guys,



I am considering using Tech Comm Suite 5 for a project. I have some questions 
which I know you guys can answer better than Adobe:



1. How do you edit the publishing scripts to make custom-designed PDFs? Is it 
the same as with Oxygen and pure DITA? I have edited custom plugins that I 
used with Oxygen.



2. What's a good, relatively low-cost CMS to use with Tech Comm Suite 5?



3. How easy is it to convert unstructured Frame docs to DITA docs to be used in 
Frame?



Thanks!



-Gillian



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RE: Frame 12 Update Fails

2014-11-28 Thread Jeff Coatsworth
I thought 12.0.3 was the latest these days

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Craig, Alison
Sent: November-27-14 6:10 PM
To: framers@lists.frameusers.com
Subject: Frame 12 Update Fails

FM 12 Version: 12.0.2.389
Unstructured
OS: Windows 7, 64 bit

Can anyone confirm that the Frame 12 version listed above is Frame 12 plus the 
first 2 patches? This is the trial version I downloaded and installed last 
month and have since converted to a fully licensed copy.

My problem is that when applying the first patch, the update fails. The log 
file says Adobe FrameMaker 12.0.1 Update. Installation failed. Error Code: 
U44M2P7.

However, if the trial version I installed already includes the first 2 patches, 
then I don't care if the first update fails because I don't need it. ;-))


Thanks, Alison



Alison Craig | Technical Documentation Lead
Ultrasonix | 130-4311 Viking Way | Richmond, BC  V6V 2K9 | 
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RE: Adobe Illustrator Dimensioning Tool

2014-11-28 Thread Jeff Coatsworth
Probably more productive to ask in the Adobe Illustrator forum

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Denis Daly
Sent: November-28-14 10:28 AM
To: framers@lists.frameusers.com
Subject: Adobe Illustrator Dimensioning Tool

Hi,

Hopefully, it is ok to ask this question here.

Does anyone know if AI has a dimensioning tool, please?

I have used Corel Draw in the past and it had a very easy to use tool, to 
enable dimensioning of objects (width, height, etc ).

A quick online search revealed that a plugin is required. Is this so?

Thanks,

Denis
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RE: FrameMaker 12 - Getting Started guides

2014-12-19 Thread Jeff Coatsworth
Of course there's always the bible of FM - Publishing Fundamentals: 
Unstructured FM 11 updated by Matt Sullivan - that's my go-to reference

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Steve Madison
Sent: December-19-14 9:23 AM
To: framers@lists.frameusers.com
Subject: FrameMaker 12 - Getting Started guides

In follow up to Klaus' comments about FM Getting Started guides, does anyone 
have a recommendation on a decent learning resource on getting started with 
FM12?



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the original message.  Thank you.

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-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Klaus Daube
Sent: Friday, December 19, 2014 3:16 AM
To: framers@lists.frameusers.com
Subject: FrameMaker documentation

Can somebody please refresh my memory?

In 
http://cp.mcafee.com/d/FZsS92hJ5x5UQsLn7ee6XCQTbI9EILCQTbI9EzDzqrBS4Qmn3qdNP9EVuhsvsdGWxaBok1iQpgJZJFc_-ndHhB2TSSAP_VsTVEVgZAQsIfZvCbCzBxVDHTbFFLKsephoohVqWdAklrCzB7BgY-F6lK1FJ4SMrLOtXTLuZXTdTdw0Adr8vRyu8lITzGKBvyUqeu1NJSeG_6xsxlK5LE2zVkDjDoWHXtfzjBPrXaa9InzGLzuBvyq84aSrl-4ZDaI3qr1J_z9QCLAEhIV
 I say:
«
Getting Started guides: At least since FM-8 these guides have disappeared. It's 
my impession that newcomers are not considered a relevant group of users by 
Adobe.

User Guides: Until FM ??? you got a thick manual. Starting with FM-??? the box 
only contains a DVD with the program and help files have been dislocated from 
your PC to the web. The manual from FrameTechnology for FM-5 was 5cm thick (due 
to the chaper- page numbering the number of pages is difficult to get). Adobes 
manual for FM-7 has
660 pages. Obviously some information must have been streamlined - or left out. 
Some special information in separate online-manuals (e.g. concerning asian 
languages or customisation of FM) has not been put forwared to newer versions 
of FM.
»

What number I have to put in place of the ???
Are my statements in error generally?

Thanks
Klaus Daube


~~
Docu + Design Daube; Schäracher 11; CH-8053 Zürich Technical documentation  
consultancy; On-line and paper
F: +41-44-422 86 25  E: d...@daube.ch  W: 
http://cp.mcafee.com/d/k-Kr6xEg6jqb2bNEVuKessdTdFKnojhpvdFKnojh7f6QTbI9EIK6QrzCjhOYyU-UrlR2laME2BEOxrXrip_YKrmza5LJJ9D_OVLPhOxX9EVovW_cnd7b3PfnKnjjvsUsOyMMzORQr8EGTd7afaxVZicHs3jqpJwTvAXTLuZXTKrKrasxHp3-IjdKNRnUQbAaJMJZ0kvaAWsX7lvrFYqsKrvphhdyYtlYrQHYjh0xmPqLMDIVlwrjod_fNS

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RE: The font that wouldn't...

2014-12-30 Thread Jeff Coatsworth
When you created the PDF, did you tell it to embed the fonts?

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Thomas Scalise
Sent: December-30-14 10:38 AM
To: framers@lists.frameusers.com
Subject: The font that wouldn't...

Esteemed colleagues,

I am using FrameMaker 11.0.2.384 on Windows 7 Professional and using Adobe 
Acrobat Professional XI 11.0.6 to create PDFs.

I am implementing a new book design that uses Helvetica fonts. I was given a 
group of fonts to install, which I installed In Windows. Included in those 
fonts a font called Helvetica Condensed. Some, but not all, of the installed 
fonts appear in the Fonts folder in Windows on the C: drive. Each of those 
fonts is preceded by the letter A.  Helvetic Condensed is not one of them. I 
don't know why.

I see this font and a number of other Helvetica fonts in FrameMaker when I 
select Format/Font. When I select this Helvetica Condensed for a Head1 in Frame 
the heading appears in the selected font. When I make a PDF of the book, all 
the Head1 fonts revert to Times New Roman (the default, I assume) in the Frame 
document.

Can anyone give me some perspective on what is happening? I assume that the 
problem is occurring in Frame but I don't know why the font changes there since 
Helvetica Condensed is listed in Frame's fonts list. I assume that the PDF 
simply reproduces the font in Frame (I could be dead wrong about that). Why is 
the font changing in Frame when Frame allows me to select Helvetica Condensed 
and displays it in the text? I can change the font to Helvetica Neue Condensed 
and the problem goes away. However, the two fonts are not the same and the 
Helvetica Neue version is much more cramped in aspect.

Any advice or insight would be much appreciated. Thanks in advance.

Tom

Thomas E. Scalise
Manager, Technical Documentation
T+ 1 561 622 5416
F+ 1 561 622 9938
thomas.scal...@crossmatch.commailto:thomas.scal...@crossmatch.com
[cid:image011.png@01CFE89D.6B906B50]http://www.crossmatch.com/



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RE: Missing Mif2Go menu options

2015-01-21 Thread Jeff Coatsworth
From the Mif2Go forums:
Installing in 
Framehttp://mif2go.com/forum/starting-mif2go-framemaker-10.html#comment-90

If the Mif2Go items do not appear in the File menu, you have probably installed 
them in the wrong place. You need to put both m2rbook.dll and m2gframe.dll in 
your frame\fminit\Plugins directory, not to be confused with frame\plugins, 
which is for internal Frame use. If you do that, the menu items should appear 
the next time you start Frame.

HTH!


From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Samantha Nair
Sent: January-21-15 11:53 AM
To: framers@lists.frameusers.com
Subject: Missing Mif2Go menu options

Hi All,

Some of you kindly responded to my request for advice when moving my FM10 from 
one machine to another. Thank you everyone for that.

I didn't mention that I was using the Mif2Go plugin with FM10 as I was just 
going to install it from scratch.

I now find that I'm missing some menu items - most importantly everything 
regarding Mif2Go. I installed from m2g_full_55.zip from the website, and 
followed the instructions to the letter. I also copied over my original copy of 
maker.ini and plugins, which included some CudSpan tools. I also had to unblock 
those files that were copied over - thanks Microsoft! I left 
structapps.fmhttp://structapps.fm behind as I am working unstructured.

However, I do not have any Mif2Go options under my File menu, nor have the 
CudSpan Doc Tools menu option.

Has anyone else encountered this problem?? I've been puzzling over this for 2 
days now and deadlines are looming.

Many thanks,
Sam.

--

Samantha Nair
Software Technical Author

samantha.n...@smoothwall.netmailto:samantha.n...@smoothwall.net
+44 (0)1489 886 123
[http://www.smoothwall.net/assets/Smoothwall.png]

Technology Office: Richmond Court, 96 Botley Road, Park Gate, Southampton, SO31 
1BA

Telephone: Europe: +44 (0) 8701 999500USA: +1 800 959 3760

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RE: FM 12 and Acrobat on same machine

2015-02-20 Thread Jeff Coatsworth
When FM is installed standalone, a headless PDF Creator version is installed 
to be able to generate PDFs out of FM. This can sometimes clobber existing 
installs of Acrobat. Adding it after the fact should replace the headless 
version, but if it fails, then uninstalling everything, installing Acrobat 
first and then installing FM next (mindful of the setting to stop the PDF 
Creator from installing) should get you up and running.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Denis Daly
Sent: February-20-15 6:00 AM
To: framers@lists.frameusers.com
Subject: FM 12 and Acrobat on same machine

Good morning all,

I am hoping to add Adobe Acrobat to my FM 12 installation soon.

I was just wondering about best practice regarding this.

I assume it is recommended to use Acrobat rather than say a cheaper PDF editor 
, like Foxit?

Also, could someone explain what happens when Acrobat is co-installed, in terms 
of any effect on  the normal PDF creation within FM? Do I need to be aware of 
any issues?

Thanks in advance,

Denis



Kind regards,
Denis Daly
Technical Writer

[ICPNT Simple Logo White - Small]
Kilbrittain, Bandon, Co. Cork, 
IRELANDhttp://www.myloc8ion.com/index.php/maps/find_code8/?code=WLF-17-68G

Mobile: +353 86 3539962
Phone:  +353 21 2439119/140
Fax:   +353 21 2380559
Info:  www.icpnewtech.comhttp://www.icpnewtech.com/

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WAS: FM 12 and Acrobat on same machine

2015-02-20 Thread Jeff Coatsworth
Well, one of the main things I’m looking for in going from FM11 to FM12 is the 
fix for the fatal crashes that I get from using the scroll wheel on my mouse in 
conjunction with the xrefs panel. That’s #1 for me – I usually blow up once a 
day with that one. The second feature that I’m looking forward to is the 
“remember where everything was left” feature that allows you to exit out of FM 
and then pick up right where you left off when you start it back up again – I 
usually have 4 or 5 docs open at one time  remembering where I left off from 
the prior week gets really challenging.

From: Ken Poshedly [mailto:poshe...@bellsouth.net]
Sent: February-20-15 9:40 AM
To: Jeff Coatsworth
Cc: framers@lists.frameusers.com
Subject: Re: FM 12 and Acrobat on same machine

Jeff is right-on, as far as I'm concerned. Definitely install Acrobat before 
installing FM (making sure to not install the FM PDF creation thingy on top of 
your existing Acrobat installation).

My own question is if my company should bump up to FM 12 from FM 11 if our 
deliverables are only pdf files. That's it -- my company is just not concerned 
with html, etc.

Plus, at $1,000 a pop, Adobe isn't too concerned with pricing itself out of 
reach of more potential customers. What are the differences between the two 
versions that we should make the move?

-- Ken in Atlanta

Sent from my iPhone

On Feb 20, 2015, at 9:08 AM, Jeff Coatsworth 
jeff.coatswo...@jonasclub.commailto:jeff.coatswo...@jonasclub.com wrote:
When FM is installed standalone, a “headless” PDF Creator version is installed 
to be able to generate PDFs out of FM. This can sometimes clobber existing 
installs of Acrobat. Adding it after the fact should replace the “headless” 
version, but if it fails, then uninstalling everything, installing Acrobat 
first and then installing FM next (mindful of the setting to stop the PDF 
Creator from installing) should get you up and running.

From: 
framers-boun...@lists.frameusers.commailto:framers-boun...@lists.frameusers.com
 [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Denis Daly
Sent: February-20-15 6:00 AM
To: framers@lists.frameusers.commailto:framers@lists.frameusers.com
Subject: FM 12 and Acrobat on same machine

Good morning all,

I am hoping to add Adobe Acrobat to my FM 12 installation soon.

I was just wondering about best practice regarding this.

I assume it is recommended to use Acrobat rather than say a cheaper PDF editor 
, like Foxit?

Also, could someone explain what happens when Acrobat is co-installed, in terms 
of any effect on  the normal PDF creation within FM? Do I need to be aware of 
any issues?

Thanks in advance,

Denis



Kind regards,
Denis Daly
Technical Writer

image001.jpg
Kilbrittain, Bandon, Co. Cork, 
IRELANDhttp://www.myloc8ion.com/index.php/maps/find_code8/?code=WLF-17-68G

Mobile: +353 86 3539962
Phone:  +353 21 2439119/140
Fax:   +353 21 2380559
Info:  www.icpnewtech.comhttp://www.icpnewtech.com/

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RE: FM Crashes after generating html

2015-01-27 Thread Jeff Coatsworth
I'd be looking at creating a new book and adding files to it one by one 
(updating and saving as html each time) until you hit the problem file.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Cathy Giddens
Sent: January-27-15 12:47 AM
To: framers@lists.frameusers.com
Subject: FM Crashes after generating html

I am using FM10  10.0.2.419 fully patched, as part of TCS, on Windows 7, over a 
remote desktop connection to the PC where FM is loaded.  The FM files are 
contained on a server which is possibly somewhere else again.

I am doing a 'Save book as htm' operation, I have edited the BookHtml and 
BookHeading mapping tables in the first file in the book as per the manual, and 
got it all set up so it looks right. It is set to generate separate files at 
each chapter and Heading1. The operation goes right through the process, takes 
about 3 minutes, generates 170 html files. Then FM crashes with a message that 
is essentially 'FM crashed'.

I've looked for the log files in AppData/Roaming in my user profile, and there 
is nothing for today's date - several log files for various previous hangs and 
crashes, but  nothing relating to dates I've created html files and crashed.

The html files all work well, I've been deleting the FM lock files en masse 
rather than opening FM and reset lock for each file.

Any suggestions appreciated on how to stop FM crashing at end of html process.


Cathy Giddens
Quantity Surveyor

[QV_logo]

Phone: +64 21 268 5289
qvgroup.qv.co.nzhttp://www.qvgroup.qv.co.nz
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electronically is not implied by the fact that you have received this email. If 
you are not the intended recipient, any use, disclosure or copying of this 
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RE: FM10 - Changing licensed machines

2015-01-12 Thread Jeff Coatsworth
You should be able to download the FM10 installer from the Adobe Licensing 
site; but be sure to deactivate FM on your old machine before installing on the 
new machine. With separate copies of FM and Acrobat, you should tweak the FM 
install to skip the add-on PDF Creator (that’s the headless one that ships with 
FM), then load the full Acrobat.

From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Samantha Nair
Sent: January-12-15 6:40 AM
To: framers@lists.frameusers.com
Subject: FM10 - Changing licensed machines

Hi all,

Apologies for the asking before trying approach, but I need this to be as 
seamless as possible as I'm a (paranoid about Adobe) sole writer with major 
deadlines.

I have inherited the following:

  *   Win 7 (64-bit) setup
  *   Upgraded FM10 installation (upgraded via Adobe website, from FM7 CD 
installation)
  *   Adobe Acrobat 11 installed from Adobe Cloud
​I have a new Win 7 (64-bit) machine​ that I need to re-install my setup onto.

For licencing issues, I will be un-installing everything from my old machine 
before installing, but wanted to check if there is a recommended way of 
installing onto the new box. Past experience has taught me - FM first, then 
Adobe Acrobat, but that was with TCS.

Would you recommend I use the same procedure as was originally done - that is, 
FM 7, FM 10 upgrade, Acrobat?? Or will Adobe allow me to download FM10 from the 
Cloud even though it was just an upgrade that was purchased?? Trawling through 
the Adobe site has left me with more questions than answers!

Thanks,
Sam.

--

Samantha Nair
Software Technical Author
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