Re: [Framers] Numbered List Issue

2023-03-30 Thread Alan Houser
Alison,

The fix is fairly simple. You basically need to specify two counters in your 
numbered list formats; one for each list level.

The first numbered and alpha list steps have the following auto-numbering
setups:

.\t
This should be < =0>.\t (set the top-level list number to "1"; reset but 
do not print the second-level list number.)

.\t
You actually don't need this format. Each top-level list will resent the 
counter for the second-level list. If you did keep this format, it would be < 
>.\t



Second and subsequent numbered and alpha list steps have the following
auto-numbering setups:

.\t
This should be < =0>.\t (increment the first-level list number; reset but 
do not print the second-level list number)

.\t
This should be < >\t (maintain, but do not print, the first-level list 
number. Increment the second-level list).

Once set up, FrameMaker's list numbering is rock-solid and reliable.

Hope this helps!

-Alan
-- 
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532



> On Mar 30, 2023, at 7:28 PM, acr...@shaw.ca wrote:
> 
> Win 10 with FrameMaker 20 (not the latest Frame version as my company
> doesn't allow updates as they are released).
> 
> 
> 
> 
> 
> I'm sure the answer to this is easy, but I can't figure it out.
> 
> 
> 
> I have a list of numbered instructions. Within that list is an alpha
> sub-list under one of the instructions.
> 
> 
> 
> When I finish the last alpha sub-list entry and revert to the numbered
> instruction list, the number continues counting from the last alpha bullet,
> not the previous numbered instruction.
> 
> 
> 
> For example:
> 
> 
> 
> 1. 
> 
> 2. 
> 
> 3. 
> 
> a)
> 
> b)
> 
> c)
> 
> d)
> 
> 5. 
> 
> 
> 
> Where "5" should actually be "4".
> 
> 
> 
> The first numbered and alpha list steps have the following auto-numbering
> setups:
> 
> .\t
> 
> .\t
> 
> 
> 
> Second and subsequent numbered and alpha list steps have the following
> auto-numbering setups:
> 
> .\t
> 
> .\t
> 
> 
> 
> What am I doing wrong?
> 
> 
> 
> Alison
> 

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Re: [Framers] FrameMaker on M1 Macs?

2021-11-19 Thread Alan Houser
I wanted to share that Stefan Gentz posted a well-informed summary of the 
issues in the Adobe FrameMaker Support Community — 
https://community.adobe.com/t5/framemaker-discussions/any-success-running-tcs-framemaker-on-m1-mac/m-p/12529673#M72848

Summary (my own): Running FrameMaker on M1 Macs will be “challenging” for at 
least the near-future, thanks to issues present from both Microsoft and Apple. 
For now, you will probably want to maintain Intel-based hardware to run 
FrameMaker.

I think the x64->ARM architecture shift is huge, and positive, for both 
vendors, so I somewhat expect these bumps.

-Alan
-- 
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532



> On Nov 15, 2021, at 9:02 AM, Alan Houser  wrote:
> 
> I know several of you are running FrameMaker 2020 on Windows 11. Is anybody 
> running FrameMaker on an M1 Mac, with Windows 11 under Parallels? I get an 
> immediate termination on FrameMaker launch with "The code execution cannot 
> proceed because atmlib.dll was not found. Reinstalling the program may fix 
> this problem”. (Yes, I’ve re-installed FM, and even re-installed my Windows 
> 11 virtual machine).
> 
> This DLL exists in "C:\Windows\SysWOW64\atmlib.dll” (same as on my Windows 10 
> VM on my old Mac). I can also run Robohelp and Captivate successfully from 
> TCS 2019.
> 
> Microsoft no longer provides a Windows 10 disk image for ARM architectures, 
> so Windows 11 is the only option. 
> 
> Success stories or ideas? Please let me know!
> 
> -Alan
> -- 
> Alan Houser
> Group Wellesley, Inc.
> Consultant and Trainer, Technical Publishing
> arh on Twitter
> 412-450-0532

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Re: [Framers] Frame vs InDesign

2021-11-19 Thread Alan Houser
Instead of “migrating to a new tool to do the same thing”, I can’t help but 
wonder whether this is an opportunity to redesign your authoring and publishing 
workflow. You may have regulatory requirements for PDF. But if not, I might 
consider an HTML-centric, instead of a PDF-centric, publishing workflow.

Addressing your InDesign question directly — on a very quick sampling of the 
public-facing technical documentation on your website, I don’t see anything 
that would be problematic in InDesign (or even — gasp! — disciplined use of MS 
Word). I acknowledge that it’s not possible to tell how or whether you are 
using FrameMaker’s reuse features like variables and conditional text.

But you may have an opportunity here to more tightly integrate with your 
organization’s development processes, better align with your customers' 
expectations, and improve the efficiency of your authoring and publishing 
workflow. And migrating to InDesign won’t do any of these things.

Just my thoughts, which may be totally inappropriate for your situation.

-Alan
-- 
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532



> On Nov 18, 2021, at 6:28 PM, Frank Ripp  wrote:
> 
> New management is pushing for the overall use of InDesign for marketing 
> collateral and technical documentation at my company.
> I'm a long time Frame user, producing a set of software documentation ranging 
> from release notes, installation guides, API guides, and a 160-page user 
> guide. All are delivered as PDF files.
> 
> I've been asked to figure out whether or not InDesign will fit my 
> documentation needs, and have many questions.
> 
> 
>  *   Most importantly: Can InDesign generate good PDF files, with working 
> links?
>  *   Is InDesign good for large documents (100-160 pages), with TOCs, and 
> lots of internal and external cross-references?
>  *   Can I transfer my existing paragraph and character styles from Frame to 
> InDesign?
>  *   Can I import a Frame book into InDesign?
> 
> Has anyone out there successfully switched from Frame to Indesign?
> Is this a non-starter for the type of documents I produce?
> 
> Any advice, thoughts or pointers are greatly appreciated!
> 
> Thanks,
> 
> Frank Ripp
> SR. Technical Writer
> Pacific Biosciences
> 1305 O'Brien Drive,
> Menlo Park, CA 94025
> (650) 521-8315

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[Framers] FrameMaker on M1 Macs?

2021-11-15 Thread Alan Houser
I know several of you are running FrameMaker 2020 on Windows 11. Is anybody 
running FrameMaker on an M1 Mac, with Windows 11 under Parallels? I get an 
immediate termination on FrameMaker launch with "The code execution cannot 
proceed because atmlib.dll was not found. Reinstalling the program may fix this 
problem”. (Yes, I’ve re-installed FM, and even re-installed my Windows 11 
virtual machine).

This DLL exists in "C:\Windows\SysWOW64\atmlib.dll” (same as on my Windows 10 
VM on my old Mac). I can also run Robohelp and Captivate successfully from TCS 
2019.

Microsoft no longer provides a Windows 10 disk image for ARM architectures, so 
Windows 11 is the only option. 

Success stories or ideas? Please let me know!

-Alan
-- 
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532



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Re: [Framers] New Adobe Profiles - Business, Personal

2021-09-23 Thread Alan Houser
Just so you know that "you're not alone" ... I have a customer who is 
totally locked out of FrameMaker because of this issue, during a 
critical project period. They are not happy.


-Alan

On 9/23/21 11:13 AM, Sue Thomson wrote:

Hi folks

I use FrameMaker (as part of Technical Communication Suite), and a number of 
Creative Cloud apps (mainly Illustrator but I also use others occasionally) all 
day. I usually run FrameMaker and Illustrator at the same time, switching 
between them tens of times during the day.

I recently updated FrameMaker from v16.0.2 to 16.0.3. When I restarted 
FrameMaker I was prompted to choose an Adobe Profile. The choice was Business 
or Personal. There was no way (that I could see) to progress without making a 
choice.

I had not heard of these profiles before so I looked at the guidance on the 
page and chose Business.

Oh, boy! How I wish I had not updated FrameMaker. These profiles are causing me 
no end of trouble.

Our IT department has been talking to Adobe, and IT tells me that Adobe says… 
TCS and FM are only available under Personal profile, Creative Cloud apps are 
only available under Business profile.

This means that now, every time I want to switch between two applications 
(which have been running perfectly happily, side-by-side, for years), I have to 
sign out of one profile and sign back in under the other profile. The 
applications, of course, close each time I sign out. If I don’t change 
profiles, then either FrameMaker or Illustrator (depending upon how I am signed 
in) claims to be a trial version, with a countdown.

Oddly, if I right-click on an image in FrameMaker I still get the same old 
choices to edit the image – i.e. Illustrator and Photoshop are still on the 
list of options.

Has anyone else come across issues with these new profiles? Am I missing a 
trick somewhere?

I’ve been using FrameMaker, on-and-off, since v7.2 but this change is making me 
re-evaluate my tools. I’m seriously wondering if it is time to give up on Adobe 
and switch to something more useable.

Sue Thomson MISTC
Senior Technical Author
Specialist Radio Frequency


[Description: cid:image001.jpg@01D5D132.0EDB9820]

Ultra Intelligence and Communications
A8, Cody Technology Park, Ively Road,
Farnborough, Hampshire GU14 0LX, United Kingdom
T: +44 (0) 1252 512 951 x 5644

www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst>


Disclaimer
Ultra Electronics Holdings plc is registered in England and Wales, company 
number 02830397, whose registered office is at 35 Portman Square, London W1H 
6LR.


--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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[Framers] FrameMaker and Dropbox?

2020-06-19 Thread Alan Houser

This is probably for people with some knowledge of FrameMaker internals...

My clients have persistent issues saving FrameMaker binary files to 
Dropbox-synced filesystems (even local filesystems that are synced to 
Dropbox). FrameMaker presents a warning that it cannot save the file, 
and moves the file to a new copy with a random three-character extension.


Best workaround is to turn off Dropbox syncing when working with FrameMaker.

Question: Does the FrameMaker "Dropbox" feature (File>Utilities>Save to 
Dropbox folder) do anything special to mitigate this issue?


-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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[Framers] Master pages mis-applied when saving to PDF?

2019-01-03 Thread Alan Houser

Colleagues,

In FrameMaker 2017 - Has anybody experienced FrameMaker changing master 
pages when saving a book to PDF?


I have a structured document of several hundred pages, with automated 
master pages based on paragraph formats. I do Format>Page Layout>Apply 
Master Pages, and all master pages are correctly applied. I'm publishing 
to PDF from a FrameMaker book.


On File>Save as PDF, FrameMaker applies ***different*** (and wrong) 
master pages. The (single) FrameMaker chapter binary file is modified 
with different master pages applied. I would not expect "Save as PDF" to 
modify the FM binary file in any substantial way.


Is this a known issue? Or am I missing something? For what it's worth, I 
don't see the problem in FrameMaker 2019.


-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] Space being removed in structured output

2018-12-11 Thread Alan Houser
I concur w/Scott, that XML whitespace handling is trickier than one 
might expect, and that the FrameMaker behavior is as expected for an 
XML-processing application.


There's also a maker.ini setting that may achieve what you wish. 
RemoveExtraWhiteSpacesOnXMLImport=FALSE.


However, this global setting may trigger unexpected whitespace handling 
for other elements.


In XSLT workflows, there's also  and 
 to modify default whitespace handling, settable on a 
per-element basis.


HTH!

-Alan


On 12/11/18 11:40 AM, Scott Prentice wrote:
This is a tricky subject, and one that's been debated for years (not 
just related to FM). This particular situation isn't a bug (and 
DITA-FMx would handle it the same way) .. according to the XML 
specification[1], it's valid for XML processors to strip leading and 
trailing whitespace from text nodes. If you want the whitespace to be 
preserved you need to identify that element as a "preserve space" 
element (xml:space="preserve").


Yes .. in general, if you want the whitespace to have a chance of 
surviving, don't put it at the beginning or end of the element.


[1] 
https://www.w3.org/2008/xmlsec/Drafts/xml-norm/Overview.html#sec-Requirements-Robustness


Cheers,
...scott


On 12/11/18 8:17 AM, Yves Barbion wrote:

I have just tested this in FrameMaker 2017 (with DITA-FMx) and in 2019
(without DITA-FMx):

    1. Open the topic as you posted it (in Frame 2017 and 2019).
    Result: the space after Safe life  is gone, so no space 
between

    the words "life" and "design" anymore.
    2. Remove the space  after the word "life" and type a space right 
after
    the  italics end tag , so just before the word "design". Then 
save,

    close and reopen the file.
    Result: Surprise! The space is still there.

I think it's a better practice in general to type the space outside the
inline element.

Kind regards

Yves




On Tue, 11 Dec 2018 at 16:59, Rick Quatro  wrote:

Thank you Yves. I am taking care of this now in my XSLT, but I may 
fix it

in
the source.

-Original Message-
From: Framers 


On
Behalf Of Yves Barbion
Sent: Tuesday, December 11, 2018 10:52 AM
To: framers@lists.frameusers.com
Subject: Re: [Framers] Space being removed in structured output

Hi Rick

That's the old "whitespace normalization" bug. Sometimes, FrameMaker 
has a

problem with inline elements, such as . By the way, you should use a
"more semantically appropriate element" as per the DITA spec, but I
digress.

This has been discussed years ago in this user group, so you may 
want to
seach for "whitespace" in the archives. Scott's DITA-FMx plugin 
seems to do

a better job with whitespace normalization.

Cheers

Yves Barbion
www.flowtime.be



On Tue, 11 Dec 2018 at 16:39, Rick Quatro  wrote:


If the space is after the  tag instead of inside of it, it works
as it should. That is a dumb "feature" if you ask me.

-Original Message-
From: Framers

On
Behalf Of Rick Quatro
Sent: Tuesday, December 11, 2018 9:17 AM
To: 'An email list for people using Adobe FrameMaker software.'

Subject: [Framers] Space being removed in structured output

Hi All, I am generating dita programatically:









    Safe Life

    

   

  Safe life design provides reserves

in all aspects of the structure by factoring all calculations.

    





When I open this concept in FrameMaker, the space after "Safe life" in
the  element is being removed. Is there a setting in structured
FrameMaker that I am missing? I am using FM 2019 with the standard 
DITA

applications.

Thank you very much.



Rick



Rick Quatro

Carmen Publishing Inc.

r...@frameexpert.com

585-729-6746

www.frameexpert.com/store/



Save on energy at quatro.mystream.com




--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] Arbortext v Frame

2018-11-20 Thread Alan Houser
I've seen this before. The sales staff at PTC (parent company of 
Arbortext) are _very_ good. They reach exactly the right people, at the 
right level in the organization, to make the sale. They are likely 
selling Arbortext as a companion to PTC's other enterprise product data 
management products (namely, Windchill). Writers are typically not 
involved in the enterprise sale.


I've seen organizations create and deliver effective documentation with 
any number of tools, including Arbortext. For certain applications 
(writing to MIL-Specs, for example), Arbortext will be substantially 
easier out-of-the box than FrameMaker.


Migrating structured FrameMaker content will be a big challenge. 
Customer-specific EDDs and templates will be problematic. Although, in 
fairness, Arbortext's formatting tools are far better than when FOSI 
knowledge was a requirement. And it's probably a Good Thing from an 
efficiency perspective to minimize or avoid customer-specific 
customizations.


This only tangentially addresses your questions, but I wanted to provide 
some perspective about your situation.


-Alan


On 11/19/18 7:33 PM, ROSS, Chris wrote:

My company is thinking of changing from Framemaker to Arbortext. I have been 
asked to attend a meeting, consisting mainly of managers and accountants, to 
represent the Tech writing population.
I have never used Arbortext before and am finding it very difficult to download 
a trial version to make any viable comparison. I would appreciate any input 
from other writers who have used Arbortext.
Currently:

*We use Frame for all our technical documentation and deliver usually 
as PDF.

*Use structured Framemaker 17.

*Have EDDs and templates for each customer which can be modified if 
required.

*Use defence standards.

*We use Sharepoint for our configuration management but have to either 
Zip the frame files or PDF them to put them in Sharepoint.

*All graphics are referenced and are in JPEG, TIFF, WMF or PNG.

*Conditional text is often used.
The main questions I have are:

*Is Arbortex easy to use and intuitive?

*Can Frame documents be imported into Arbortex easily and work?

*How easy is it to create templates/EDDs (equivalent) in Arbortext and 
modify them?

*Can conditional text (or equivalent) be used in Arbortex?

*Can JPEGs, TIFFs etc. be imported into Arbortex?

*Are Arbortex and Sharepoint compatible?

*Anything that Frame can do that Arbortex wont?

I am very happy using Frame and would like any valid reason for not changing 
over.
Thank you.


Chris Ross
Senior Technical Writer
Sustainment and Engineering Solutions
BAE Systems Australia





--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] Switching from InDesign to FM 11

2018-10-26 Thread Alan Houser
I second Rick's suggestion. Your local public library may provide access 
to Lynda.com.


-Alan

On 10/26/18 11:14 AM, Rick Quatro wrote:

Lynda.com has a FrameMaker course. It is a subscription site but for the cost 
of a month, he can probably get up to speed quickly.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On 
Behalf Of Rosemarie Miller
Sent: Friday, October 26, 2018 9:37 AM
To: framers@lists.frameusers.com
Subject: [Framers] Switching from InDesign to FM 11

I have a new tech writer coming in who has a lot of InDesign experience, and I 
need to get him up to speed in FM 11 (unstructured) ASAP. I know the concepts 
are similar, so where do I start training so that I don't bore him with 
concepts he already understands?

⁣Sent from BlueMail ​


--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] $STRUCTDIR equivalent for user-specific structapps folder?

2018-10-18 Thread Alan Houser

Thank you, Bernard. That works!

Thanks also to Scott Prentice for his viable alternative!

-Alan

On 10/18/18 5:20 PM, Bernard Aschwanden wrote:

Just did something similar. We used the <$FMuserdir> system variable for it.
In FM2019, not sure if that is in the older ones too.

:)

Bernard



-Original Message-
From: Framers
[mailto:framers-bounces+bernard=publishingsmarter@lists.frameusers.com]
On Behalf Of Alan Houser
Sent: Thursday, October 18, 2018 5:00 PM
To: framers@lists.frameusers.com
Subject: [Framers] $STRUCTDIR equivalent for user-specific structapps
folder?

Colleagues,

When defining new structured applications in the user-specific copy of
structapps.fm ... is there an equivalent to the $STRUCTDIR variable? Or
is there some other notation I can use in structapps.fm to resolve
user-specific application file pathnames correctly?

I'm referring to the structapps.fm and structured application
definitions that typically live in
"C:\User\\AppData\Roaming\Adobe\FrameMaker\\structure".
I would like to distribute new structured application definitions in
this folder and have them "just work."

Thanks in advance!

-Alan



--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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[Framers] $STRUCTDIR equivalent for user-specific structapps folder?

2018-10-18 Thread Alan Houser

Colleagues,

When defining new structured applications in the user-specific copy of 
structapps.fm ... is there an equivalent to the $STRUCTDIR variable? Or 
is there some other notation I can use in structapps.fm to resolve 
user-specific application file pathnames correctly?


I'm referring to the structapps.fm and structured application 
definitions that typically live in 
"C:\User\\AppData\Roaming\Adobe\FrameMaker\\structure". 
I would like to distribute new structured application definitions in 
this folder and have them "just work."


Thanks in advance!

-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] Anyone have a script that duplicates Cudspan's TOCBreaker?

2018-10-17 Thread Alan Houser
Better yet, FrameMaker 2019 ships 64-bit and 32-bit versions. The 32-bit 
version is provided exactly for this reason (compatibility with legacy 
plugins). Consider using the 32-bit instead of the 64-bit version of 
FrameMaker 2019.


-Alan

On 10/17/18 4:58 PM, Rick Quatro wrote:

Suggestion (if it's not too late). Keep your older version of FrameMaker
installed on your machine. You can always save your 2019 file back to the
older version to use some of your 32-bit plugins. The only caveat is if you
use a feature new to 2019, it may get lost when you save it back.

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On
Behalf Of Lin Sims
Sent: Wednesday, October 17, 2018 4:30 PM
To: Frame Users 
Subject: [Framers] Anyone have a script that duplicates Cudspan's
TOCBreaker?

We're upgrading (RSN) to FrameMaker 2019, 64-bit. The most recent version of
this lovely little plugin works up to FrameMaker 2017, but because it's a
32-bit DLL file, the latest version of Frame gets all huffy and won't work
with it.

I don't have to do manually insert page or line breaks often, but when I do,
the plugin saves me loads of time, so I'm hoping someone has replicated its
function. Otherwise, I'm going to have to steal myself to learning how to
script (not a bad thing, but not something I really wanted to have on my
plate right now).

--
Lin Sims
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Re: [Framers] FrameMaker Data in Footer

2018-05-15 Thread Alan Houser
I've set up LEPs a couple of times in unstructured FrameMaker. Getting 
an auto-generated LEP is "tricky", but possible. Try setting up a Flow B 
Body text frame to contain your revision and date information. These 
will usually be the same across all pages (at least to start), but you 
will need the ability to change these on a per-page basis. Tag each of 
these with a paragraph format that you can use to build the LEP.


One trick ... because the revision and date values are (probably) 
initially identical, set these in a paragraph autonumber format. That 
will let you populate the initial values (relatively) easily, and 
override the para format when the revision/date values change for a 
particular page.


Tricky, but possible. HTH!

-Alan

On 5/15/18 8:22 AM, julie.sigr...@airbornemx.com wrote:

I am using 2017 unstructured FrameMaker to produce an Aircraft Maintenance
Manual Supplement which is currently in Word. At the bottom of each page
needs to be an ATA number, page #, revision # & date, and effectivity
code. I initially set these up as running headers on the master page and
used markers on the body page to fill in the information. However, I would
like to use this information to run a TOC and LEP, but seem unable to when
text frames are on the master pages.

Could some one suggest a productive and efficient way to set up this type
of a scenario? I've been using unstructured Framemaker for 10 years but
these aviation manuals I've recently been tasked with (AMM, IPC, etc.) are
more complex than the internal procedures manuals I've been doing and
would appreciate any suggestions.

Thanks

Julie A. Sigrist
Quality Assurance
Airborne Maintenance and Engineering Services, Inc.
(937) 366-2482 (Direct)



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[Framers] freeframers.org available

2018-01-09 Thread Alan Houser

Hi All,

I currently hold the domain registration for (formerly) Jeremy 
Griffith's "freeframers.org". Scott Prentice has graciously hosted the 
site's content since Jeremy's passing.


I'm inclined to let the domain registration lapse when it comes up for 
renewal in February. If you are interested in acquiring the domain, let 
me know and we can discuss. Please respond off-list, on or before 
January 12.


-Alan

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Re: [Framers] OT-Documenting APIs

2017-11-22 Thread Alan Houser

Another excellent and free resource --

http://idratherbewriting.com/learnapidoc/


On 11/22/17 3:22 PM, A Craig wrote:

I'm writing the list because I hope someone here can answer my OT question.

  


I'm currently doing contract work while I search for a new full-time job.
The problem (for me) is that a *lot* of Tech writing jobs here in the
Vancouver, Canada, area include documenting APIs. Unfortunately, I have zero
experience in this area.

  


Given this fact, I'm wondering if anyone knows of an online course(s) I
could take to how to do this.

  






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[Framers] Extendscript: Suppress console logging (FM 2017)?

2017-11-22 Thread Alan Houser
I'm updating a large book via Extendscript. In FrameMaker 2017, is it 
possible to suppress console logging, or at least prevent the console 
pane from opening?


I set FS_ShowBookErrorLog and FP_UseFMConsoleForErrorLog to "false". 
Nonetheless, the console pane always opens and shows my stream of 
unavailable font messages. The large number of streaming messages 
appears to slow performance considerably.


If there's a way to do this, or another approach I should consider, I 
would be grateful to hear it.


Thanks!

-Alan

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Re: [Framers] [Frame] Kinda wonky '17 support for Dropbox

2017-06-16 Thread Alan Houser
I have a solution for FrameMaker's Dropbox compatibility issues, but I'm 
afraid it only works in a niche environment. Sharing here in case it 
benefits anybody.


I run FrameMaker in a Windows virtual machine under MacOS. Most of my 
MacOS filesystem is managed under Dropbox. When I installed Dropbox on 
the Windows VM, I got the same FM "save" errors that others have reported.


Solution:

- Don't run Dropbox on the Windows VM.

- Work with FM files on local Windows folders.

- Share the Windows folders with the MacOS side, which is running Dropbox.

I suspect variations of this solution are possible.

-Alan


On 6/16/17 10:33 AM, Art Campbell wrote:

When following the instructions for working on files in Dropbox from FM 17,
I'm getting a herd of temp files saved with numeric extensions, and errors
displaying that the file I'm working on can't be saved. Also that the file
was saved but image data (Frameimage maybe?) was lost.

Anyone else using this feature and getting it to work seamlessly?

TIA,
Art

Art Campbell
   art.campb...@gmail.com
   "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
   No disclaimers apply.
    DoD 358



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arh on Twitter
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Re: [Framers] [Frame] Kinda wonky '17 support for Dropbox

2017-06-16 Thread Alan Houser
I've been curious about what's different "under the hood" in 
FrameMaker's Dropbox support. I see this sort of error regularly from 
clients who use Dropbox as a file system. FrameMaker generally doesn't 
"like" shared and network folders (it's rather intolerant of network 
latency while saving), so I thought perhaps Adobe had adjusted FM to 
save more reliably to Dropbox. Or perhaps not.


I don't recall seeing the error message about losing image data before 
FM 2017. Does anybody know if this is a new message?


I regret that I don't have a solution, other than "Don't save directly 
to a Dropbox folder".


-Alan


On 6/16/17 10:33 AM, Art Campbell wrote:

When following the instructions for working on files in Dropbox from FM 17,
I'm getting a herd of temp files saved with numeric extensions, and errors
displaying that the file I'm working on can't be saved. Also that the file
was saved but image data (Frameimage maybe?) was lost.

Anyone else using this feature and getting it to work seamlessly?

TIA,
Art

Art Campbell
   art.campb...@gmail.com
   "... In my opinion, there's nothing in this world beats a '52 Vincent and
a redheaded girl." -- Richard Thompson
       No disclaimers apply.


--
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Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] Para tag "As Is" property?

2017-06-12 Thread Alan Houser

Hi Scott,

The paragraph designer "as-is" properties are useful for changing 
properties on multiple paragraph formats. You can change a property (or 
properties) on multiple paragraph formats at once, while leaving all 
other properties unchanged.


Alas, however, if you select a single paragraph, set the paragraph 
designer to "as-is", change any property, and apply the change, all 
paragraph properties in the designer revert to the settings of the 
selected paragraph.


-Alan


On 6/12/17 4:34 PM, Scott Prentice wrote:

Hi...

As far as I can tell, there's no way to assign "As Is" to a para tag 
property definition. You can do it for char tags (and conditions), but 
even though "As Is" is a valid option in many of the para tag 
properties, there's no way to actually assign this value. Yes?


I've seen this value in the para tag properties for as long as I can 
remember, and didn't think much of it, but I'm wondering why these 
values exist in the para tag property lists, if they can't be used or 
set.


*If* there was some way to define an underlying "document" property 
for items like font or color, then it would make sense for a para tag 
to have an "As Is" value so it would inherit from the document 
defaults. In fact, there are such document properties, but the only 
way I know of to change them is to do it via the FDK or MIF (??). So, 
in theory, para tags could make use of an As Is value .. but I don't 
think you can set this value.


I'm hoping that I've just missed this feature after all these years .. 
can someone explain why and how?


Thanks!
...scott



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arh on Twitter
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Re: [Framers] Crash with Internal Errors: 13054, 21985197, 21967009, 21686210

2017-05-18 Thread Alan Houser
Just to mention a possibility ... FrameMaker is rather intolerant of 
network latency. If you are saving to any sort of networked drive (even 
a Dropbox folder), try saving to a local drive.


I've had more than one client drastically reduce random FrameMaker 
crashes by moving from network to local file storage.


-Alan


On 5/18/17 7:55 AM, Lin Sims wrote:

Corporate standard (and, I think, our CMS) requires use of SVGs, partially
because it lets people search for text in the graphic once the PDF is
created. Those of us not working in DITA embed graphics because (again)
it's a corporate standard based on the fact that we don't share files
across servers/directories, so referring to them is a non-starter.

Alison, that sounds like it's a "might work". I'll have to explore that.
Thanks!

And I just realized I forgot to provide what may be a very pertinent piece
of info. The crash ONLY happens when I'm saving the file as part of a "Save
all Files in Book" operation. None of the other files trigger this, and a
couple are even larger. One of my "workarounds" is to save the other files
first and then save the problem file. That will often work for a bit, but
it's a PITA not being able to use the book-based save all.




--
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Group Wellesley, Inc.
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arh on Twitter
412-450-0532

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[Framers] FM2017+Retina - Cursor/menu alignment?

2017-04-20 Thread Alan Houser

Checking here to see if anybody else has experienced this ...

MacBook Pro (late 2016), Parallels 12, Windows 10, FrameMaker 2017 
(build 14.0.0.361)


I occasionally see severe mis-alignment between my cursor and top-level 
menus. For example:


- I click the "File" top-level menu item

- The "Edit" or sometimes "Insert" menu appears instead of the "File" 
menu. I can't select from the "File" menu.


Essentially, I need to use the arrow keys, shortcuts, or the new command 
search feature to invoke commands. Restarting FrameMaker appears to 
clear the condition.


This is intermittent, and I haven't identified the circumstances that 
trigger this behavior. Has anybody else seen this?


-Alan

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Group Wellesley, Inc.
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Re: [Framers] Font Size in Index Marker Pod (FRMAKER-2451)

2017-03-20 Thread Alan Houser
Here's a comparison of Marker dialogs in FM2015 and FM2017 at default 
size on a 4k monitor. My results are similar to Stefan's. Pixel 
real-estate of this and similar dialogs is increased by 4x in FM2017.


https://dl.dropboxusercontent.com/u/17580102/IndexMarker_FM2015-FM2017.png

-Alan


On 3/20/17 11:29 AM, Scott Prentice wrote:
I think that the big changes are only apparent for those with high-res 
screens. Would be interesting to see a side-by-side from someone with 
a 4k. Perhaps that's what Stefan's screenshots came from.



On 3/20/17 8:02 AM, Rick Quatro wrote:
That is interesting. The font used on the 2015 side actually looks a 
little

more "editing-friendly."

-Original Message-
From: Framers
[mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On 
Behalf

Of Scott Prentice
Sent: Monday, March 20, 2017 10:46 AM
To: framers@lists.frameusers.com
Subject: Re: [Framers] Font Size in Index Marker Pod (FRMAKER-2451)

Interesting. On my 15" screen, here's what I see ..

  http://leximation.com/outbox/fm13-14-marker-dialog.png

Since both pods/panels/dialogs are resizable, I've made them both as 
small

as possible. The FM2017 text is slightly taller but narrower.

Perhaps the text size or font changes with screen size or resolution?

...scott


On 3/20/17 6:57 AM, Rick Quatro wrote:

Here is how it looks on my 22" monitor. The 2015 pod is on the left
and the
2017 pod is on the right. The 2017 pod is bigger but the text is not.

http://www.rickquatro.com/resources/2015_2017.png

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-366-4017




-Original Message-
From: Framers
[mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On
Behalf Of Stefan Gentz
Sent: Monday, March 20, 2017 9:42 AM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] Font Size in Index Marker Pod (FRMAKER-2451)

Seems, the formatting and screenshot got lost.

You can see the side by side comparison of the (index) marker dialog
in FM
2015 and 2017 here:

http://blogs.adobe.com/techcomm/marker-dialog-fm2015-vs-2017

   Regards,
Stefan Gentz
Adobe Worldwide TechComm Evangelist
Connect with us:
   Facebook |  Twitter |  LinkedIn |  YouTube |  Our Blog | Adobe TCS
User Forum


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Re: [Framers] database access from Extendscript?

2017-02-27 Thread Alan Houser
Thanks, Rick. Appreciated. Most of my automated publishing projects are 
XML-based. But on occasion (like this one) the client wants to go 
directly from an ODBC connection.


Alas, there are still good reasons to use FrameScript!

-Alan


On 2/27/17 3:45 PM, Rick Quatro wrote:

Hi Alan,

The short answer is no, ExtendScript doesn't have any built-in ODBC
capabilities. The closest you can get is to see if your database content can
be exported to XML and then use ExtendScript to parse and import the XML to
FrameMaker. ExtendScript has a built-in XML object that is pretty good. It
has an xpath method that lets you perform XPath 1.0 queries on the XML
object.

Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-366-4017



-Original Message-
From: Framers
[mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On Behalf
Of Alan Houser
Sent: Monday, February 27, 2017 3:18 PM
To: framers@lists.frameusers.com
Subject: [Framers] database access from Extendscript?

Colleagues,

I'm a bit spoiled by the FrameScript database utilities, and am trying to do
similar database publishing with Extendscript. For those on the list who
have worked with both, does Extendscript provide any database I/O
capabilities? (I believe the answer is "no"). If it does not, is there a
Javascript library that you've found to be workable?

-Alan

--
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Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing arh on Twitter
412-450-0532



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[Framers] database access from Extendscript?

2017-02-27 Thread Alan Houser

Colleagues,

I'm a bit spoiled by the FrameScript database utilities, and am trying 
to do similar database publishing with Extendscript. For those on the 
list who have worked with both, does Extendscript provide any database 
I/O capabilities? (I believe the answer is "no"). If it does not, is 
there a Javascript library that you've found to be workable?


-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] SOLVED: RE: Table Title gets dropped on save as xml

2017-02-15 Thread Alan Houser
For the record, I've been bitten by this several times over the years. 
It's annoying that FrameMaker makes assumptions about the XML document 
content model based on element names. Although it's only true in a small 
number of cases; still, an element name should be just a string. Element 
typing and behaviors should be left to the EDD and read/write rules.


In any event, Rick, I'm glad you arrived at a solution!

-Alan


On 2/15/17 10:10 PM, Rick Quatro wrote:

Thanks to Alan Houser for pointing out these posts by Lynne Price:

http://lists.ceph.com/pipermail/framers-frameusers.com/2006-December/005568.
html

https://forums.adobe.com/thread/632726

I tried renaming tgroup to t-group and it solved the problem; I now get my
table title in the XML.

Thanks to Alan and Lynne!

Rick



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Group Wellesley, Inc.
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arh on Twitter
412-450-0532

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Re: [Framers] What do you say when FrameMaker disappoints?

2017-02-10 Thread Alan Houser
This issue has frustrated me for some time. The FrameMaker app appears 
to be a whack-a-mole of unhandled exceptions. Am I the only one who gets 
an immediate crash on "Help>About FrameMaker" in FrameMaker 2017?


Still, for FrameMaker's "sweet spot" (desktop publishing of large PDFs, 
which many orgs will continue to require into the foreseeable future), I 
don't see many good alternatives.


One recurring issue among my clients ... FrameMaker is rather intolerant 
of network latency. This usually shows up when saving FM files to a 
network drive, but may be an issue when generating PDF. I also see PDF 
failures relating to graphic file corruption. I know you're aware of 
these issues, but thought I would mention them.


-Alan


On 2/10/17 8:54 AM, Rick Quatro wrote:

Hi Framers,

  


I received this from a client earlier this week:

  


Rick,

  


We've been adding a lot of material to the ... Service Manual and today when
... attempted to run a PDF it crashed the same way the ... Service Manual is
crashing.

  


This is a huge problem for us. Our whole workflow is predicated upon
FrameMaker working correctly with these large files. Have you had any luck
finding out why the ... Service Manual is crashing?

  


Regards,

...

  


As you can image, this is very frustrating for me as a FrameMaker
consultant, especially since I recommended that they use structured
FrameMaker for their manuals. It is frustrating for my client because they
have been asked to quote on another large set of manuals, but now they are
afraid to move ahead with FrameMaker. I have tried to run the books with
FrameMaker 2017, but this crashes also. I have reached out to some of my
contacts at Adobe, but have heard nothing.

  


We need structured FrameMaker because custom HTML5 output is a requirement.
But to not be able to create PDFs from FrameMaker? This is very
disappointing.

  


My suggestion for the next version of FrameMaker: go 64-bit and rewrite the
print engine to make PDF generation faster and stable.

  


In the meantime, I will start looking at alternative solutions.

  


Rick

  


Rick Quatro

Carmen Publishing Inc.

r...@frameexpert.com

585-366-4017

  


--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: [Framers] Up for discussion: changing Framers' default Reply-To behavior

2017-01-26 Thread Alan Houser

I _much_ prefer a default "Reply-To-Sender". Reasons:

- A default Reply-To-All is noisy. (I'll note that Carol suggested that 
we reply privately to her. Why is this thread special?  :-> ).


- A default Reply-To-All _will_ cause private or embarrassing messages 
to go to the list, from senders who use it accidentally.


- If one accidentally replies only to the sender, that's easy to fix. 
Just send the message again to the list. But it's impossible to retract 
a private or embarrassing response sent to the list. There's no "undo" 
for an unintentional "Reply-To-List".


Having said that, I'm grateful that this list continues (thanks, 
Carol!), regardless of admin settings or ground rules.


-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532


On 1/26/17 1:43 PM, FrameUsers Admin wrote:
In the "old days" of this list, it was expected that a poster would 
summarize the comments received, especially any that were sent 
off-list. These days, most of us don't have time for that and we miss 
so much good information that could help us all. I know that often 
someone posts something that I want to watch for replies, only to 
never read another word on the subject except a mention of all the 
great off-list replies.


Related to this is what I find to be a major pain in the a**-- 
pressing Ctrl-R and forgetting that my reply will go only to the 
original poster. I have to then find the Framers email address, 
copy/paste it into the header or a new email, and resend the message. 
I think this may be contributing to the propensity of off-list replies.


When I originally set up this new Framers list, I opted to set the 
default Reply-To behavior to send only to the poster and not the list 
because it was the recommended action for new lists. I'm beginning to 
really regret that decision. So as List Mom, I'd like to change the 
default reply behavior to go to the list and not to the sender. I 
realize that this might create situations that could prove 
embarrassing if one accidentally sends a private reply to the entire 
list. I'm willing to entertain valid arguments both pro and con to 
this change in list behavior. I'd prefer receiving them off-list 
(ca...@frameusers.com) unless you feel that your argument merits all 
1089 of us taking the time to read it. I won't make this decision 
unilaterally -- this list belongs to all of us and relies on all of us 
to provide good content and helpful advice.


Bear in mind that if I DO make this change, I will give plenty of 
advance warning and repeat it a few times before making the change so 
that we all have time to retrain our brains.


Carol Elkins
List Mom
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Re: PDF problems

2015-05-21 Thread Alan Houser
This is a vexing type of problem. It may be a non-obvious corrupt 
graphic or other object. I recommend divide and conquer, either in 
FrameMaker 12 or in Acrobat.


- Split the file in half.
- Identify the half-file that produces the error.
- Split the error-prone half-file again.
- Repeat until you've identified the page/object that is causing the error.

As David Spreadbury suggests, if the printer can tell you the page that 
invokes the failure, start looking there.


-Alan


Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 5/21/15 9:21 AM, Alan Salo (Ariens Plant 1) wrote:


Hello all,

I have a problem that is perplexing me.  There are two PDF files that 
our printer cannot compose to get them on the press. They say that the 
files are unsupported file type or damaged.


As background we send numerous files to them weekly, all using the 
same process with no issues. It’s just these two. I get no error 
messages or anything unusual when I update the books.


They are English/French and Spanish versions of the same manual, so 
share the same graphics. One is 58 pages and the other 32; not huge 
files. There are five conditions in the books. All but two are turned off.


All graphics are referenced; tif and eps. I’ve gone through the 
manuals and opened and resaved every graphic but that did not help.


We create in FM12, generate a postscript file and then distill that to 
a pdf using Acrobat distiller.


Any troubleshooting suggestions would be appreciated!

Alan

**

*Alan Salo*|/Manager, Technical Publications/

/Ariens Company /|/www.ariensco.com http://www.ariensco.com

/(920) 756-4384 /|///as...@ariens.com mailto:as...@ariens.com///




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Re: Is FM11 completely backward compatible with FM10?

2015-05-05 Thread Alan Houser
Adobe has changed the FrameMaker binary file format with every 
FrameMaker release since 7.2. On average, this means a new binary file 
format every 18 months (the length of the historical FrameMaker release 
cycle).


FrameMaker has maintained forward compatibility (each release opens 
binary files from all previous releases), but backwards compatibility is 
tedious.


If you are working with FrameMaker binary files, you will need to save 
as FM10 from FM11. This is non-trivial, especially when working with 
large numbers of files.


If you are working with XML files, you may have complete backwards 
compatibility.


I hope this helps!

-Alan


Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 5/5/15 1:11 PM, Jim Duszynski wrote:


Happy Tuesday Framers!

We are adding a writer and current have FM10. I want to buy FM10 or 
FM11 but am not sure if FM11 is completely backward compatible with 
FM10. Can anyone verify that the FM working files are interchangeable 
between FM11  FM10, with no special save to FM10 steps? I know 
there’s a difference and I think that is DITA output with FM11 (Thanks 
to Klaus for the FM feature history!). I’d appreciate hearing from 
anyone who has been down this road before me.


Thanks in advance!

*/Jim Duszynski/*

Technical Writer
(719) 884-3787

/Don't write merely to be understood. Write so that you cannot 
possibly be misunderstood. /(Robert Louis Stevenson)





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Re: Is FM11 completely backward compatible with FM10?

2015-05-05 Thread Alan Houser
I've had differences of opinion and experience with others over the 
stability of FrameMaker 12 versus 11 (or previous releases). Stability 
appears to vary widely with different source files, practices, 
computing/network environment, etc. For example, I have a client who had 
a stable platform with FrameMaker 11, but is in tears because FrameMaker 
12 crashes so frequently and unpredictably.


Historically, FrameMaker's sweet spot has been as a workgroup tool ... 
deployed to multiple seats within an organization. But Adobe has always 
sold FrameMaker as a desktop tool. And Adobe's insistence that 
everybody migrate every 18 months goes against workgroup requirements 
of stability and predictability.


Having said that, I like FrameMaker 12. I just wish it were easier to 
maintain workgroups on older versions (including availability of new 
licenses for older versions), for organizations that wish to maintain a 
stable, predictable environment and workflow.


-Alan
---

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 5/5/15 1:53 PM, Art Campbell wrote:
Just a $.02 contribution... but you may not be able buy 11, unless 
you're on a corporate license plan.
FM 12 is faster and more stable than 11, IMHO, so you may want to go 
there for everyone, and 13 is likely to be in development.



Art Campbell art.campb...@gmail.com mailto:art.campb...@gmail.com
  ... In my opinion, there's nothing in this world beats a '52 
Vincent and a redheaded girl. -- Richard Thompson
  No disclaimers 
apply.

   DoD 358

I support www.TheGrotonLine.com http://www.TheGrotonLine.com, 
hyperlocal news for Groton MA.


On Tue, May 5, 2015 at 1:11 PM, Jim Duszynski 
jimduszyn...@skylineproducts.com 
mailto:jimduszyn...@skylineproducts.com wrote:


Happy Tuesday Framers!

We are adding a writer and current have FM10. I want to buy FM10
or FM11 but am not sure if FM11 is completely backward compatible
with FM10. Can anyone verify that the FM working files are
interchangeable between FM11  FM10, with no special save to FM10
steps? I know there’s a difference and I think that is DITA output
with FM11 (Thanks to Klaus for the FM feature history!). I’d
appreciate hearing from anyone who has been down this road before me.

Thanks in advance!

*/Jim Duszynski/*

Technical Writer
(719) 884-3787 tel:%28719%29%20884-3787

/Don't write merely to be understood. Write so that you cannot
possibly be misunderstood. /(Robert Louis Stevenson)




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Re: Limit Find/Change

2015-04-23 Thread Alan Houser
I don't believe anybody has proposed doing this with the Paragraph 
Designer. Here's how I usually globally change paragraph formats:


- Park cursor on a Body paragraph.
- In the Paragraph Designer, key in (type, do _not_ select from the 
drop-down) Body Text

- Click Update All

FrameMaker prompts Do you want to change all Body formats to Body 
Text? Yes, you do.


You may need to find an original Body Text element, park your cursor 
there, and do an Update All to sync the formatting properties between 
Old and New Body Text paragraphs.


This procedure is from memory (I'm not sitting at FrameMaker to confirm 
it), but it should give you or others enough detail to try the approach.


-Alan
---

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 4/22/15 4:45 PM, john.x.pos...@us.hsbc.com wrote:

Hi, guys...I'm putting in a couple of days to clean up some inconsistencies
in my documentation template and styles.

I currently use the P style  Body Text (no quotes)  for normal body text.

However, in the past, I'd used the P Style Body (no quotes) and I want to
do a Paragraph tag search on Body to clean it out.  However, it also
finds Body Text which I don't want.

How do I limit the search to just Body?

Thanks

John X Posada
AML Syst  Ops Supt Data Analyst | US FCC  RC Systems Control  Analytics
| HSBC North America Holdings Inc
330 Madison Ave., NY NY
  



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Re: converting FM cross references to xrefs

2015-02-05 Thread Alan Houser
FrameMaker will do this for you, including generating ID values. The 
details are documented in the Structured Application Developer's Guide.


Basically, your conversion table should contain a rule for each 
cross-reference format that may appear in the document. For example: 
X:FigureAndPage. If you generate or update a conversion table from 
existing documents, you will get these rules automatically. You should 
map these to your XML cross-reference element.


FrameMaker will generate matching IDREF and ID attributes on the source 
and target.


You have a bit more flexibility if you import your EDD before running 
the conversion table. For example, you can cross-reference a containing 
section, instead of a title.


These are just the high points. Try it; it should work.

-Alan


Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 2/5/15 2:32 PM, Robert Carel wrote:


Does anyone have a sample conversion table that converts FrameMaker 
cross references to XML? I guess this include setting Id attribute 
values on the target elements of the cross-reference to equal the 
content of an associated title element (in place of FrameMaker 
markers) and using this title element content in an attribute of the 
xref element (the source of the cross-reference). Easier said than done.


*Robert Carel*
Technical Publications Manager
O: 925.659.3200  |  M: 925.659.3267  |  twitter: @accelasoftware

http://www.accela.com/ext/logo_email.png http://www.accela.com/




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FrameMaker on MacOS Retina display?

2015-01-15 Thread Alan Houser

Colleagues,

I'm migrating from a 13 MacBook Pro to a 13 Retina MacBook Pro. On the 
new system, much of the FrameMaker user interface text (top-level menus, 
dialog box text, etc.) is _tiny_.


I'm running a Windows 7 virtual machine under Parallels 10.

My screen resolution is about 2000 x 1066 (less than full resolution). 
I've experimented with decreasing the resolution on the Mac and on the 
Windows VM, to no real effect. (Interestingly, some UI text, like 
sub-menu items, renders just fine).


Has anybody done this successfully? I feel that I'm missing something 
basic that I must change to resolve the issue.


-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: Very very old FrameMaker files: file extent

2015-01-10 Thread Alan Houser
I have seen FM files with a .doc extension, as recently as FM 7 
(although those files may have been migrated from older versions).


So ... not an accident or fluke.

-Alan
---

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 1/10/15 10:12 AM, Steve Rickaby wrote:

We are about to start on a book revision. The original source files I have here 
appear to be FrameMaker v 4, or a mix of FrameMaker 4 and FrameMaker 6, and 
have a .doc file extent.

Did old versions of FrameMaker used the .doc extent, or might they have ended 
up like this by accident?

Thanks to anyone who can remember.


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Re: Mif2Go: Suppressing line break for image source HTML definitions

2015-01-06 Thread Alan Houser
I am curious ... does the MS Helpviewer render this content any 
differently, with or without the line break after img?  From the 
perspective of an HTML parser, this break is insignificant and should 
have no effect on the HTML tree.


-Alan
---

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 1/6/15 2:29 PM, Celine Deguire wrote:

Hello
From Framemaker 11 on Windows 7, for conversion to HTML then later to 
XHTML (for use with MS Helpviewer), the img src definitions are broken 
onto two lines where images are embedded in sentences. Does anyone 
know how to force the img src definition to stay on one line? The 
following example line shows the break after the img portion of the 
definition where the remainder of the definition is on the next line.
p class=Bodya name=Xai1131533/aFor function block instances 
having hidden pins, the Display All Pins button img

src=images/ldr_dar.gif alt=, enables showing all pins./p
I have had no success using the NoWrap=Yes property in the 
[HTMLOptions] section of the Mif2Htm.ini file, reading through the 
Mif2Go user guide for other possibilities, and searching online for 
others having faced this problem.

Celine Deguire



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Re: structured application on a shared drive

2014-12-15 Thread Alan Houser

I have two concerns about putting a structured app on a network drive:

- FrameMaker is rather intolerant of network latency. A network-based 
structured app may be more crash-prone.


- FrameMaker's file locking is rather aggressive, so concurrency issues 
may arise. This is from memory, and I haven't tested it on FrameMaker 
12. I believe the structured app files are read and retained in memory 
without a filesystem lock, but I would want to confirm this.


Both of these issues, or their absence, should be easy to identify 
through testing.


-Alan
---

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 12/15/14, 6:46 AM, j...@jang.nl wrote:

Hello Yves,

Sorry for the late reply but I was busy doing other stuff. As Scott 
Prentice has already answered, there should be no issues with using a 
network drive for your structured app. I would like to give another 
suggestion here, which might help to avoid unwanted side-effects of 
offloading everything from your local computer.


If you use a structapps file on your local computer, either in the 
Program Folder or in your AppData space (I always use the latter as it 
avoids various issues when I have to reinstall a fresh FM for whatever 
reason), you could use a text inset in that structapps file that pulls 
the specific structured application in from a file on a shared drive. 
This allows you to mix your own local structured apps with some that 
are shared between the team members but also allow you to continue 
working when the network drive may be temporarily unavailable. 
Depending on your requirements (how often is the shared structured 
application updated), you may set this text inset to be automatically 
or manually refreshed.


Kind regards

Jang


Message: 10
Date: Tue, 9 Dec 2014 09:41:20 +0100
From: Yves Barbion yves.barb...@gmail.com 
mailto:yves.barb...@gmail.com

To: framers@lists.frameusers.com mailto:framers@lists.frameusers.com
Subject: structured applications on a shared drive
Message-ID:
cama27eyop0lkshv1lhnmyf-av8wgqm2mwdgu2wku6afnwd9...@mail.gmail.com
Content-Type: text/plain; charset=utf-8

Hi group

In theory, I guess it must be possible to share a structured 
application on

a network drive (or a Google drive or dropbox). Is there anyone who has
done this? Any good or bad experiences you wish to share?

Thanks





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Re: Docbook bookfile

2014-11-21 Thread Alan Houser
Whoa ... FrameMaker has supported Docbook for many releases. But the 
support is generally poor, and is for a relatively ancient version of 
DocBook (4.1).


Anybody who attempts to use FrameMaker for a real Docbook-based workflow 
(particularly for authoring) is in for a lot of hurt. Which is a shame, 
given the alignment of most Docbook use cases (long PDF docs) with 
perhaps FrameMaker's most appealing strength (long PDF docs).


To address Wim's original issue, I've always been frustrated/baffled by 
FrameMaker's XML book handling (converting each component file to an 
XML entity). Thinking out loud, it may be possible to create a shell 
XML file that maintains book components using XSLT's 'document()' and 
'result-document()' functions. But you would probably not retain the 
features of the FrameMaker book file.


In an ideal world, one could take a vendor's feature list at face value. 
But that is not our world.


-Alan
---

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 11/21/14, 11:37 AM, Robert Lauriston wrote:

I doubt there are many FrameMaker DocBook users, since support was
just added in FM12. In structured mode it should not convert XML to
.fm.

If you don't have FM12, I suggest downloading an eval copy.

On Fri, Nov 21, 2014 at 12:42 AM, Wim Hooghwinkel - idtp w...@idtp.eu wrote:

Now when I open a docbook book file in FM, FM converts it directly to a FM
book. All XML files are converted to fm files. That’s not what I want.




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FrameMaker: mysterious font substitution in PDF

2014-10-24 Thread Alan Houser

Colleagues,

A client is seeing the following problem:

- FrameMaker 12, fully patched, Windows 7, full Acrobat.

- Document uses Helvetica font. Font pane shows all document fonts are 
available and in use (i.e., FrameMaker is not substituting any fonts).


- FileSave as PDF -- FrameMaker document reflows on-screen, with 
Helvetica replaced by Times New Roman. Generated PDF uses Times New 
Roman instead of Helvetica. (FrameMaker screen display refreshes and 
reverts back to Helvetica).


I'm baffled. I have yet to investigate:
- Missing legal to embed flag in client's Helvetica font?
- Corrupted Acrobat Distiller settings?

I would be grateful for any other ideas.

-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

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Re: Getting a handle on structured Frame

2014-08-12 Thread Alan Houser
This is one of the more common and frustrating mis-conceptions I see in 
the FrameMaker community  that publishing to ePub and other newer 
output formats requires structured FrameMaker. In fact, even when 
working with structured source files, FrameMaker's style mappings are 
based on paragraph and character formats, not elements.


If you are comfortable with unstructured FrameMaker, and have 
unstructured source files, I would start by experimenting with 
FrameMaker's eBook capabilities there. File  Publish. Choose your 
target format, and click the Edit Settings button. Play with the 
Style Mapping tab and see how that affects your results.


Configuring structured FrameMaker presents a daunting learning curve, 
that I would not recommend climbing unless you have clear requirements 
to do so. And FrameMaker's DocBook implementation is..., well..., 
anybody who tries to use it for real work is in for a world of hurt.


-Alan
---

Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 8/12/14, 12:08 PM, Theresa de Valence wrote:
I started my Frame 12 experience with a new convert to ebook/pdf 
project. I created an unstructured book because I 
quasi-know-what-I’m-doing in the unstructured world. However, I think 
to publish this book as an ebook, it has to be structured. I have had 
a long running affair with trying to understand structured Frame and I 
have to say that the various pieces of documentation on adobe.com are 
next to useless and, unfortunately, much of the documentation by 
others (and Adobe) starts with Frame 6 or segues into Robohelp. While 
I understand theoretically what’s going on with structured Frame, 
getting from here to there is no picnic.


Anyway, I’m starting again with the new structured templates which 
came with Frame 12. I can see that I’ll have to create or modify an EDD.


Frame 12 installed 13 versions of structapps.fm on my system, either 
dated 12/5/2013 or the date I installed the program. There are 6 files 
which are 282KB. How do I choose which file to open?


The structapps.fm file which I did open has 3 varieties of DocBook in 
it (SGML DocBook, XML DocBook, DocBook2.2.1). How do I choose which 
DocBook file to start with?


Also, my project involves converting two novellas into one ebook. I 
believe I’m going to require one fm book with two nested books within. 
How do I add that structure to the DocBook file?


I now have ~50 files which are components of my unstructured book 
file. How would you recommend that I take the contents of those 50 
files and move them into the structured book?



Thanks for your help. I’m sure there will be more questions.

Cheers,
Theresa
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Re: Help with re-install on new laptop

2014-07-28 Thread Alan Houser
FrameMaker 10 failed globally on January 1, 2013, apparently due to a 
time bomb inadvertently left in the source code.


To their credit, Adobe quickly released a patch. Unfortunately, the 
early point of failure and cryptic error message provide no clue about 
the root cause, nor directions to take corrective action.


Have you tried these steps? --
http://helpx.adobe.com/framemaker/kb/cant-launch-framemaker-10.html

-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532


On 7/28/14, 1:13 PM, Jenny Hecker wrote:

Hi, I'm trying to install my existing version of Adobe TCS 3 on a new laptop. Our IT group 
installed TCS, then I installed Mif2Go according to its directions. Then I tried to open FrameMaker 
for the first time.  I got the Licensing has expired message.  I ran the TCS3 update 
patch. I see this:  Error loading Updater workflow.  Can anyone shed light on this?  I 
tried for almost an hour to ask the question on the Adobe forums, but it keeps kicking me out 
before I finish typing the question.  I am frustrated

Thanks,
Jenny Hecker
Infor




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Re: FM 12 in Parallels using Win7

2014-07-13 Thread Alan Houser

I will second Scott's recommendation to go with 64-bit Windows.

One warning siren re: Parallels ... you will likely experience a 
FrameMaker crash when horizontally scrolling an unsaved file. I've 
learned Don't do that, but it's still sometimes frustrating. The issue 
has recently come to Adobe's attention here on the list, so perhaps they 
will issue a patch.


My colleagues who use VMware apparently do not encounter this issue.

-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532
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Re: File bloat in FM

2014-07-10 Thread Alan Houser
If you haven't already, check the graphics on your master and reference 
pages. I once encountered an embedded 25MB version of a company logo in 
a page header.


You should be able to delete the graphic representations in the MIF, as 
long as you don't break the MIF syntax.


-Alan

On 7/10/14, 5:38 AM, David Farbey wrote:
I am trying to diagnose the cause of file bloat in some older FM 
files I have inherited. I suspect that something was once imported 
with OLE, but the file is empty of graphics and other objects now, 
just a few pages of text, but it still weighs in at 22MB (other 
files with the same template are a few hundred KB).


I'd like to delete the traces of whatever object there once was but I 
can't find anything to delete. When I export it to MIF there are 
however thousands of lines of binary code. Can I simply delete them?


Many thanks,

David


David Farbey - da...@farbey.co.uk mailto:da...@farbey.co.uk
Mobile  07538 420 800
http://about.me/davidfarbey




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Re: Frame crash on Windows under parallels

2014-06-24 Thread Alan Houser

I can tell you that you're not alone. :-(

I'm running the same environment. Horizontal scroll on an unsaved file 
... boom. Never fails. I see this most often in structured mode, but I 
do most of my work in that mode.


I always assumed it was my Apple Magic Mouse(TM), but perhaps not.

I don't believe I've raised this with Adobe, but I would be grateful if 
you did.


-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532

On 6/24/14, 8:53 AM, Wim Hooghwinkel - idtp wrote:

Hi,

I often get a frame crash when scrolling a page horizontally.

Error message:  Crash in HScrollTrack: 2044

This happens when I'm working with a remote screen (or beamer, while 
giving training...) or even on my laptop screen. I'm using Windows7 
Ultimate running in Parallels (lots of memory and other space, all 
latest updates). Happens in FM10, 11 and 12.


Anyone else seeing this - should I address Adobe or Parallels?

thanks,


Vriendelijke groet / Kind regards,

Wim Hooghwinkel




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Re: Frame crash on Windows under parallels

2014-06-24 Thread Alan Houser

I'm pleased to hear this!

I would like to acknowledge Saibal and the rest of the FrameMaker team 
for the amount of personal attention they provide to members of the 
FrameMaker community. We often forget that FrameMaker is a deep, rich, 
complex product, with many different business applications and use cases 
(and operating environments). Providing personal support is surely 
challenging, but the Adobe FrameMaker product team does it with aplomb.


-Alan
---
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532


On 6/24/14, 1:24 PM, Adobe Technical Communication wrote:


Just wanted to let ALL know that Adobe is looking into this issue 
reported by Wim. We are waiting for some screen-shots and more details 
from Wim.


The moment we find the right solution, we will share with the group. 
Thanks for your support and patience.


Warm Regards,

**

*Saibal Bhattacharjee*

Senior Product Marketing Manager, Adobe Systems Inc.

cid:image001.png@01CF62E9.62D9B2D0

cid:image002.png@01CF62E9.62D9B2D0



Technical Communication Suite 
http://www.adobe.com/products/technicalcommunicationsuite.html| 
FrameMaker http://www.adobe.com/products/framemaker.html| RoboHelp 
http://www.adobe.com/products/robohelp.html


cid:image003.png@01CF62E9.62D9B2D0

FrameMaker XML Author 
http://www.adobe.com/in/products/framemakerxmlauthor.html| 
FrameMaker Publishing Server 
http://www.adobe.com/products/framemakerserver.html| RoboHelp Server 
http://www.adobe.com/products/robohelpserver.html





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Re: Structured FrameMaker failure on startup

2014-06-22 Thread Alan Houser

Hi Pankaj,

I un-installed and re-installed .NET Framework, and now FrameMaker 11 
and 12 start successfully in structured mode. Thank you for correctly 
diagnosing the problem!


I had not made any (known) changes to my system before the failure. I 
suspect a Microsoft auto-update corrupted my .NET Framework.


Thanks again!

-Alan

On 6/20/14, 1:54 AM, Pankaj Aggrawal wrote:


Hi Alan,

FrameMaker11 and 12 needs .NET 4 for XML code view . It seems that 
some of the component of .NET 4 is corrupted in your machine.


Can you please confirm this by following below steps :-

1)Go to C:\Program Files (x86)\Adobe\AdobeFrameMaker12

2)Open maker.ini

3)Comment the following entry *XML View=plugin,structured,xml 
view,FMXmlView.dll,PL_SwitchToXmlView*


4)Save maker.ini

5)Launch FrameMaker

Thanks,

Pankaj

FrameMaker Engg

*From:*framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] *On Behalf Of *Alan Houser

*Sent:* Thursday, June 19, 2014 8:56 PM
*To:* 'Framers'
*Subject:* Structured FrameMaker failure on startup

Hi All,

Windows 7 running on MacOS/Parallels; FM 11 and 12 fully patched.

I'm getting immediate failure of structured Framemaker 11 and 12 on 
startup. (Internal Error ... FrameMaker has detected a serious 
problem and must quit).


The apps start fine in unstructured mode.

I've tried:
- Removing the user-specific ini files 
($HOME/AppData/Roaming/Adobe/FrameMaker)

- Disable all third-party plugins
- Disable LoadStartupScripts setting in maker.ini

This happened suddenly; I don't know what might have triggered it.

Any ideas?

-Alan

--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532



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Structured FrameMaker failure on startup

2014-06-19 Thread Alan Houser

Hi All,

Windows 7 running on MacOS/Parallels; FM 11 and 12 fully patched.

I'm getting immediate failure of structured Framemaker 11 and 12 on 
startup. (Internal Error ... FrameMaker has detected a serious problem 
and must quit).


The apps start fine in unstructured mode.

I've tried:
- Removing the user-specific ini files 
($HOME/AppData/Roaming/Adobe/FrameMaker)

- Disable all third-party plugins
- Disable LoadStartupScripts setting in maker.ini

This happened suddenly; I don't know what might have triggered it.

Any ideas?

-Alan
--
Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
arh on Twitter
412-450-0532
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Re: fileref does not show up as attribute

2014-02-19 Thread Alan Houser

  
  
This is one of those maddening issues
  you will encounter with structured FrameMaker/XML.
  
  Delete the entityref attribute from your DTD. If an entityref
  attribute is declared for a graphic element, FrameMaker will
  represent the graphic as an entity (even if you've specified in
  read/write rules to express graphic locations as filerefs).
  
  Hope this helps!
  
  -Alan
  ---
   Alan

  Houser
  Group Wellesley, Inc.
  Consultant and Trainer, Technical Publishing
  Immediate Past President, Society for Technical Communication
  arh on Twitter
  412-450-0532 


  
  On 2/19/14, 12:44 PM, Robert Carel wrote:


  
  
  
  
  
I am trying to use the fileref attribute,
  not the entityref attribute, for a graphic element in my
  Xdocbook document. However, when I open the attributes dialog,
  the fileref attribute does not show up as an option, only the
  entityref attribute shows up. Does anyone know how to get the
  fileref entity to show up?

Robert
  Carel
  Technical
Publications Manager
  O:
925.659.3200 | M: 925.659.3267 | twitter:
@accelasoftware

  

  
  


  

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Re: FW: Structured FM 11 Font Replacement issue

2013-10-23 Thread Alan Houser

Brenda,

You can use the FrameMaker Fonts pod (ViewPodsFonts) to identify and 
replace missing fonts in your templates.


-Alan
412-450-0532

On 10/23/13 2:04 PM, George, Brenda (CAI) wrote:


I have attached the images that I refer to in the email below.

*From:*George, Brenda (CAI)
*Sent:* Wednesday, October 23, 2013 1:58 PM
*To:* framers@lists.frameusers.com
*Subject:* Structured FM 11 Font Replacement issue

I am attempting to import an xml feed into a Structured FrameMaker 11 
template. This is an automated process. When I attempt to do this I am 
getting an error message that reads:


Emph element definition not found

and the xml feed is not processing. (See attachment for image of error 
message)


Prior to attempting to import this xml feed, I needed to replace 2 
font families in the FM 11 template with newer versions of these fonts:

Imago Book
Bembo

These have been replaced with Imago BQ and with Bembo Std.

I updated the old fonts in the FM 11 templates using Paragraph 
designer. After I did this, I am finding that I am getting a 
FrameMaker 11 console indicating that the old version of the fonts 
that I updated is not available and that a substitute font will be 
used. (Please refer to the attached image named font_error_message.


If I open the FrameMaker template with the updated fonts, I am getting 
a message that reads:

Document named FLFactSheet_Allocation_template.fm uses unavailable fonts.
To reformat the document using available  fonts, click OK

I replaced all of the old fonts in the paragraph designer, so I'm not 
sure why I am getting this message.


Is there a step in the process for replacing fonts in Structured FM 11 
that I am missing?


Please note that there are 2 fonts that are missing from the set of 
fonts that I am using:

Zapfsdingbats and Courier.

Any help will be appreciated.

Thanks.

Brenda George




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FW: Structured FM 11 Font Replacement issue

2013-10-23 Thread Alan Houser
Brenda,

You can use the FrameMaker Fonts pod (View>Pods>Fonts) to identify and 
replace missing fonts in your templates.

-Alan
412-450-0532

On 10/23/13 2:04 PM, George, Brenda (CAI) wrote:
>
> I have attached the images that I refer to in the email below.
>
> *From:*George, Brenda (CAI)
> *Sent:* Wednesday, October 23, 2013 1:58 PM
> *To:* framers at lists.frameusers.com
> *Subject:* Structured FM 11 Font Replacement issue
>
> I am attempting to import an xml feed into a Structured FrameMaker 11 
> template. This is an automated process. When I attempt to do this I am 
> getting an error message that reads:
>
> "Emph" element definition not found
>
> and the xml feed is not processing. (See attachment for image of error 
> message)
>
> Prior to attempting to import this xml feed, I needed to replace 2 
> font families in the FM 11 template with newer versions of these fonts:
> Imago Book
> Bembo
>
> These have been replaced with Imago BQ and with Bembo Std.
>
> I updated the old fonts in the FM 11 templates using Paragraph 
> designer. After I did this, I am finding that I am getting a 
> FrameMaker 11 console indicating that the old version of the fonts 
> that I updated is not available and that a substitute font will be 
> used. (Please refer to the attached image named "font_error_message".
>
> If I open the FrameMaker template with the updated fonts, I am getting 
> a message that reads:
> Document named FLFactSheet_Allocation_template.fm uses unavailable fonts.
> To reformat the document using available  fonts, click OK
>
> I replaced all of the old fonts in the paragraph designer, so I'm not 
> sure why I am getting this message.
>
> Is there a step in the process for replacing fonts in Structured FM 11 
> that I am missing?
>
> Please note that there are 2 fonts that are missing from the set of 
> fonts that I am using:
> Zapfsdingbats and Courier.
>
> Any help will be appreciated.
>
> Thanks.
>
> Brenda George
>
>

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Re: Windows 7 + FrameMaker 11 = BOOM!

2013-08-11 Thread Alan Houser
I think it's fair to say that FrameMaker never crashes _for you_. 
However, given my (somewhat different) experience with the stability of 
FrameMaker 11, I'm sensitive about having our concerns dismissed.  :-)


Stability of FrameMaker seems to vary greatly depending on the source 
files being edited,  authoring mode, and system environment (even on 
systems that meet and exceed FrameMaker requirements). If you haven't 
had the privilege of working on a crashy project, you're lucky.


-Alan

On 8/11/13 12:07 PM, Matt Sullivan wrote:
I run FrameMaker so much, and crash Fm11 so infrequently, it's pretty 
fair to say it never crashes. The few times I see a crash it is the 
result of :


  * a specific file which will not open (either a problematic graphic,
or a corrupted .fm file)
  * a missing resource (font, graphic, unresolved xref) which presents
a user interaction dialog while updating a linked Rh project (or
any other similar process)


Once you enable all missing resource alerts in your prefs, AND you can 
open and update your entire book without error messages, then you can 
start narrowing down the file and or graphic that is causing your 
issue. Isolate the offending files from good content, and keep 
splitting the bad files in half to narrow down the problem.


NOTE: Those that can remember 25 MHz computers will recall that we 
didn't always have immediate computer processing gratification!!! When 
your application becomes unresponsive, take the opportunity to (insert 
your Zen activity of choice) and allow Fm (or other app) to either 
complete the process, or present an actual crash message. Failure to 
allow Fm to complete a process could itself be what causes an actual 
problem with the file.


FWIW, I'm running Fm on a lean system: 4Gb RAM on my MacBook Air, 
shared between the Mac OS and Win 7. I routinely run any and all apps 
concurrently without fear of crashing. I do this for online classes, 
for Adobe-sponsored webinars, and many other situations where crashing 
would impact my ability to do my job, and very seriously and 
negatively impact my clientele. And I don't crash.



-Matt




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Windows 7 + FrameMaker 11 = BOOM!

2013-08-11 Thread Alan Houser
I think it's fair to say that FrameMaker never crashes _for you_. 
However, given my (somewhat different) experience with the stability of 
FrameMaker 11, I'm sensitive about having our concerns dismissed.  :-)

Stability of FrameMaker seems to vary greatly depending on the source 
files being edited,  authoring mode, and system environment (even on 
systems that meet and exceed FrameMaker requirements). If you haven't 
had the privilege of working on a "crashy" project, you're lucky.

-Alan

On 8/11/13 12:07 PM, Matt Sullivan wrote:
> I run FrameMaker so much, and crash Fm11 so infrequently, it's pretty 
> fair to say it never crashes. The few times I see a crash it is the 
> result of :
>
>   * a specific file which will not open (either a problematic graphic,
> or a "corrupted" .fm file)
>   * a missing resource (font, graphic, unresolved xref) which presents
> a user interaction dialog while updating a linked Rh project (or
> any other similar process)
>
>
> Once you enable all missing resource alerts in your prefs, AND you can 
> open and update your entire book without error messages, then you can 
> start narrowing down the file and or graphic that is causing your 
> issue. Isolate the offending files from "good" content, and keep 
> splitting the "bad" files in half to narrow down the problem.
>
> NOTE: Those that can remember 25 MHz computers will recall that we 
> didn't always have immediate computer processing gratification!!! When 
> your application becomes unresponsive, take the opportunity to (insert 
> your Zen activity of choice) and allow Fm (or other app) to either 
> complete the process, or present an actual crash message. Failure to 
> allow Fm to complete a process could itself be what causes an actual 
> problem with the file.
>
> FWIW, I'm running Fm on a lean system: 4Gb RAM on my MacBook Air, 
> shared between the Mac OS and Win 7. I routinely run any and all apps 
> concurrently without fear of crashing. I do this for online classes, 
> for Adobe-sponsored webinars, and many other situations where crashing 
> would impact my ability to do my job, and very seriously and 
> negatively impact my clientele. And I don't crash.
>
>
> -Matt
>
>

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Re: FrameMaker 10 Crashes Regularly, is unstructured FrameMaker 11 more stable

2013-08-07 Thread Alan Houser
It's very difficult to say whether your experience will improve with 
FrameMaker 11. I find FrameMaker 11 to be less temperamental than 
FrameMaker 10, but it's far from crash-free. Try the 30-day trial 
version of FrameMaker 11. You should know pretty quickly whether FM11 is 
more stable in your environment.


Do send your crash logs to Adobe. Crashes with a non-obvious cause (to 
you) may be fixable by the FrameMaker development team.


-Alan

On 8/6/13 12:25 PM, Joseph Lorenzini wrote:

Hi all,

I have been using FM 10 for about 2 years. It seems like FrameMaker 
will randomly crash at least once a day on me. And I do mean crash --- 
get the infamous fatal exception dialog box and then FrameMaker goes 
kaput. In response to the inevitable debug questions:


-yes i have done a mif wash
-no this doesn't happen with a particular book or framemaker file. It 
happens randomly no matter what book or file i am in and i have over 
3,000 pages of documentation.
-yes, these files have existed since FM 9 -- not sure why that version 
should make a difference
-there is no conditional text in any of the files. I do use text 
insets and variables.
-no the crash doesn't seem to happen when i do a particular thing. The 
only common thing that occurs is that i use hot keys a lot. That said, 
I use hot keys a lot and most of the time the crash does not happen.

-no i am not on a network share. All files are local.
-Yes, FM 10 is fully patched.

In any event, debugging why this crash is happening would be 
non-trivial and even if i did figure out why its happenings, there's 
no guarantee that i'd able to find a fix. Adobe certainly isn't going 
to provide one.


Consequently, I am wondering if people have noticed whether FM 11 is 
significantly more stable.Since I am in unstructured, there wasn't a 
compelling reason for me to upgrade. However, i'll consider doing it, 
if it will reduce or eliminate the frequency of crahses on framemaker.


Thanks,
Joseph Lorenzini



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FrameMaker 10 Crashes Regularly, is unstructured FrameMaker 11 more stable

2013-08-07 Thread Alan Houser
It's very difficult to say whether your experience will improve with 
FrameMaker 11. I find FrameMaker 11 to be less temperamental than 
FrameMaker 10, but it's far from crash-free. Try the 30-day trial 
version of FrameMaker 11. You should know pretty quickly whether FM11 is 
more stable in your environment.

Do send your crash logs to Adobe. Crashes with a non-obvious cause (to 
you) may be fixable by the FrameMaker development team.

-Alan

On 8/6/13 12:25 PM, Joseph Lorenzini wrote:
> Hi all,
>
> I have been using FM 10 for about 2 years. It seems like FrameMaker 
> will randomly crash at least once a day on me. And I do mean crash --- 
> get the infamous fatal exception dialog box and then FrameMaker goes 
> kaput. In response to the inevitable debug questions:
>
> -yes i have done a mif wash
> -no this doesn't happen with a particular book or framemaker file. It 
> happens randomly no matter what book or file i am in and i have over 
> 3,000 pages of documentation.
> -yes, these files have existed since FM 9 -- not sure why that version 
> should make a difference
> -there is no conditional text in any of the files. I do use text 
> insets and variables.
> -no the crash doesn't seem to happen when i do a particular thing. The 
> only common thing that occurs is that i use hot keys a lot. That said, 
> I use hot keys a lot and most of the time the crash does not happen.
> -no i am not on a network share. All files are local.
> -Yes, FM 10 is fully patched.
>
> In any event, debugging why this crash is happening would be 
> non-trivial and even if i did figure out why its happenings, there's 
> no guarantee that i'd able to find a fix. Adobe certainly isn't going 
> to provide one.
>
> Consequently, I am wondering if people have noticed whether FM 11 is 
> significantly more stable.Since I am in unstructured, there wasn't a 
> compelling reason for me to upgrade. However, i'll consider doing it, 
> if it will reduce or eliminate the frequency of crahses on framemaker.
>
> Thanks,
> Joseph Lorenzini
>



DITA/docbook vs your own schema

2013-07-08 Thread Alan Houser
I gotta generally agree with Matt. Occasionally I run into an 
information modeling project that I can knock off in an afternoon, but 
that's pretty rare. Remember that you will not only need to model 
"block" content (topics, headings, paragraphs, lists, etc.), but also 
tables, cross-references, images, etc. The latter set can be a bit 
tricky. Plus, oh, your metadata.

With DITA or DocBook, you also get a publishing framework. Also usually 
non-trivial to create from scratch, especially if you are publishing to 
multiple output formats, using filtering, content re-use, etc.

I'll mention with some regret that FrameMaker's DocBook support is 
pretty poor. I've never figured out why...the "typical" use cases for 
both (books, PDF) line up very well. It may be a chicken-and-egg 
issue...I suspect more people would use DocBook if FrameMaker provided 
better DocBook support.

-Alan

On 7/8/13 6:31 PM, Matt Sullivan wrote:
> A list of what you'll save using DITA or DocBook rather than creating 
> your own schema:
>
>  1. Time
>  2. Money
>
>
> (Hey, someone had to say it...)
>
>
> -Matt
>
>

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Frame 11 on MacBook Pro?

2013-05-13 Thread Alan Houser
Hi Kristy,

I run Frame 11 in a similar environment (Macbook Pro, Parallels 7/8, 
Windows 7). Before the first post-release patch, FrameMaker 11 crashed 
rather frequently. Now it's much more stable (FM still crashes when I 
horizontally scroll an unsaved file. I can usually remember to avoid 
doing this).

I'll contact you off-list with some ideas.

-Alan
---
Fellow, Society for Technical Communication <http://www.stc.org>Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Immediate Past President, Society for Technical Communication
arh on Twitter
412-450-0532


On 5/13/13 4:46 PM, Kristy Nolan wrote:
>
> Hi, all-
>
> Is anyone else running Frame 11 on a MacBook Pro? If so, how did you 
> get it to install? I am having trouble. I used to run Frame 7 on my 
> old MacBook, so know it has worked in the past. I was able to download 
> the trial version and have Parallels running. However when I install, 
> it gets about 40% complete and gives me an error about a file not 
> extracting properly from the archive and quits. I have tried 
> re-downloading multiple times. I've tried moving all the files to an 
> Explorer window.
>
> Any other ideas? Please don't say move to a PC - that isn't happening. 
> New Mac, Windows XP.
>
> Cross-posted this to the FrameMaker LinkedIn page too.
>
> Thanks!
>
> Kristy
>
>

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Re: TCS: Frame to Robo Cross Refs: Conversion Unpredictable

2013-01-15 Thread Alan Houser

  
  
Hi Keith,
  
  I've seen this myself. Very frustrating, and I was never able to
  determine a root cause. I wound up editing the RoboHelp HTML
  output to remove the page numbers.
  
  If you uncover any additional clues or find a solution, please
  share.
  
  -Alan
  ---
   Alan

  Houser
  Group Wellesley, Inc.
  Consultant and Trainer, Technical Publishing
  President, Society for Technical Communication
  arh on Twitter
  412-450-0532 


  
  On 1/15/13 10:58 AM, Keith Hansen wrote:


  
  
  
Hello,

I'm using FrameMaker 11 and RoboHelp 10
  in Adobe Technical Communication Suite (TCS) 4. My FrameMaker
  book is linked to RoboHelp.

Assume I have a cross ref like this in
  Frame:

See "ABC" on page 101.

RoboHelp is supposed to convert the
  cross ref into a hyperlink like this:

See "ABC".

Most of my cross-references are
  converted correctly, but some are not. (The "on page 101" is
  still there in RoboHelp and the generated WebHelp project.)

In Frame, two references may use the
  same cross reference format... but RoboHelp converts the one
  cross ref OK but not the other. In fact, Ive even copied a
  cross ref and pasted it into another location in the Frame
  file. The original cross ref converts OK, but the copied one
  does not!

Anyone else encountered this problem?
  Any solutions? Thanks much.

Keith

  
  


  

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TCS: Frame to Robo Cross Refs: Conversion Unpredictable

2013-01-15 Thread Alan Houser
Hi Keith,

I've seen this myself. Very frustrating, and I was never able to 
determine a root cause. I wound up editing the RoboHelp HTML output to 
remove the page numbers.

If you uncover any additional clues or find a solution, please share.

-Alan
---
Fellow, Society for Technical Communication <http://www.stc.org>Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
President, Society for Technical Communication
arh on Twitter
412-450-0532


On 1/15/13 10:58 AM, Keith Hansen wrote:
>
> Hello,
>
> I'm using FrameMaker 11 and RoboHelp 10 in Adobe Technical 
> Communication Suite (TCS) 4. My FrameMaker book is linked to RoboHelp.
>
> Assume I have a cross ref like this in Frame:
>
> See "ABC" on page 101.
>
> RoboHelp is supposed to convert the cross ref into a hyperlink like this:
>
> See "ABC".
>
> Most of my cross-references are converted correctly, but some are not. 
> (The "on page 101" is still there in RoboHelp and the generated 
> WebHelp project.)
>
> In Frame, two references may use the same cross reference format... 
> but RoboHelp converts the one cross ref OK but not the other. In fact, 
> I've even copied a cross ref and pasted it into another location in 
> the Frame file. The original cross ref converts OK, but the copied one 
> does not!
>
> Anyone else encountered this problem? Any solutions? Thanks much.
>
> Keith
>
>

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Re: Running FrameMaker on Mac workstations

2012-12-10 Thread Alan Houser

  
  
Others have answered this question
  pretty well. Just to add anecdotal experience, I and several other
  FrameMaker consultants/trainers have been working almost
  exclusively on the Mac platform for some time, using either
  Parallels or VMware Fusion to run MacOS and Windows concurrently.
  
  I've been very pleased with the environment and the performance.
  Do I wish I could get away without running Windows? Yes. Is that
  likely to happen? No.
  
  Here's a rather thorough Adobe blog post on the topic.
http://blogs.adobe.com/techcomm/2012/02/post-6-how-to-run-framemaker-on-mac.html
  
  An interesting tidbit...if you check the properties of Apple's
  PDF-format user manuals, you will still see FrameMaker 6 and 7
  with surprising frequency.
  
  -Alan
  ---
   Alan

  Houser
  Group Wellesley, Inc.
  Consultant and Trainer, Technical Publishing
  President, Society for Technical Communication
  arh on Twitter
  412-450-0532 


  
  On 12/10/12 7:57 AM, dave.st...@gdc4s.com wrote:


  2012-12-10-01T12:55Z

All -

Please help dispel my ignorance or refresh my memory.  I use FrameMaker on a "PC," but I've read that some die-hard users of FrameMaker who have Mac workstations are still using it.  So, as they might say in the City of New York, "Not for nothin', but..." please answer a few questions.

  1.  What was the last version of FrameMaker for the Mac that was released, and when was it released?

  2.  If FrameMaker is still running on Mac workstations, how is that done?

  3.  For FrameMaker still running on Mac workstations, what is the latest version and when was it released?

Thanks!
Dave Stamm





  

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Running FrameMaker on Mac workstations

2012-12-10 Thread Alan Houser
Others have answered this question pretty well. Just to add anecdotal 
experience, I and several other FrameMaker consultants/trainers have 
been working almost exclusively on the Mac platform for some time, using 
either Parallels or VMware Fusion to run MacOS and Windows concurrently.

I've been very pleased with the environment and the performance. Do I 
wish I could get away without running Windows? Yes. Is that likely to 
happen? No.

Here's a rather thorough Adobe blog post on the topic.
http://blogs.adobe.com/techcomm/2012/02/post-6-how-to-run-framemaker-on-mac.html

An interesting tidbit...if you check the properties of Apple's 
PDF-format user manuals, you will still see FrameMaker 6 and 7 with 
surprising frequency.

-Alan
---
Fellow, Society for Technical Communication <http://www.stc.org>Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
President, Society for Technical Communication
arh on Twitter
412-450-0532


On 12/10/12 7:57 AM, Dave.Stamm at gdc4s.com wrote:
> 2012-12-10-01T12:55Z
>
> All -
>
> Please help dispel my ignorance or refresh my memory.  I use FrameMaker on a 
> "PC," but I've read that some die-hard users of FrameMaker who have Mac 
> workstations are still using it.  So, as they might say in the City of New 
> York, "Not for nothin', but . . ." please answer a few questions.
>
>1.  What was the last version of FrameMaker for the Mac that was released, 
> and when was it released?
>
>2.  If FrameMaker is still running on Mac workstations, how is that done?
>
>3.  For FrameMaker still running on Mac workstations, what is the latest 
> version and when was it released?
>
> ?Thanks!
> Dave Stamm
>
>

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Re: seeking an ace in the San Diego area

2012-08-31 Thread Alan Houser

  
  
Matt Sullivan. matt -at-
  grafixtraining.com. Done.
  
  -Alan
  ---
   Alan

  Houser
  Group Wellesley, Inc.
  Consultant and Trainer, Technical Publishing
  President, Society for Technical Communication
  arh on Twitter
  412-450-0532 
  
  On 8/31/12 10:16 AM, John Sgammato wrote:


  
  
  
  
I am working with a vendor based in San
  Diego, 3500 miles from my office.
  
The vendor produces a knowledgebase tool
  that will import my FrameMaker 10 (unstructured) content both
  in one massive import of currently-published content to
  populate the k-base for launch, and on an ongoing basis as new
  topics are authored.
Their import tool is a very limited
  command-line thing that relies only on FMs Save as HTML
  feature. They cannot import HTML from Mif2G or RoboHelp, but
  Save as HTML doesnt produce acceptable quality. They are
  going to need help.
  
Do you know any FrameMaker aces in the San
  Diego area who can help them out?

To be clear: the vendor does not yet have a
  req for this. I think they are on the verge of understanding
  that they do not have the expertise they need. That is the key
  point that I will pound on in a meeting today. It would help
  to know if there is a resource in the area before demanding
  that they get one. 

Thanks!
John Sgammato
Documentation Architect
Imprivata, Inc
Lexington, MA 02421
(508) 747-2809
  
  
  
  


  

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FrameMaker 11 Review

2012-08-29 Thread Alan Houser

  
  
Colleagues,

I've posted my review of FrameMaker 11 here --
http://groupwellesley.com/2012/08/26/a-look-at-adobe-framemaker-11/

-Alan
-- 
  Alan

Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
President, Society for Technical Communication
arh on Twitter
412-450-0532 

  

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FrameMaker 11 Review

2012-08-29 Thread Alan Houser
Colleagues,

I've posted my review of FrameMaker 11 here --
http://groupwellesley.com/2012/08/26/a-look-at-adobe-framemaker-11/

-Alan
-- 
Fellow, Society for Technical Communication <http://www.stc.org>Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
President, Society for Technical Communication
arh on Twitter
412-450-0532
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Updating book-wide paragraphs/elements?

2011-11-23 Thread Alan Houser

  
  
Hi All,

I'm having trouble getting FrameMaker to update book-wide lists of
paragraph formats and elements. This shows up in the following
places:
- Cross-reference dialog
- Edit  Set up Table of Contents
- File  Save as PDF  PDF Setup  Bookmarks

The list of paragraph formats/elements appears to be "old" -- it's
not updated as I add new elements/para formats to book components
(fm binary, both structured and unstructured). Nor do element
context labels appear. I feel like the list is being cached
somewhere, and not cleared/updated.

I'm running Windows Vista. I noticed this behavior after I installed
the 10.0.2 patch, but I'm not certain the two are connected.

Is anybody else seeing this?

-Alan
-- 
  Alan

Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice) 

  

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Re: Training for FrameMaker 10 and S1000D

2011-11-22 Thread Alan Houser

  
  
We've looked at providing S1000D training and support, but haven't
been clear on the business case for entering this market. The
blocking factors for small training companies appear to be (from my
perspective):

- Organizations that deploy S1000D are usually very large. They have
their own particular purchasing infrastructure, with their own (also
typically large) preferred vendors.
- The Defense community (where S1000D prevails) is close-nit. Again,
the players prefer their own set of vendors, and its relatively
difficult to enter this community of players from the outside
(without having prior experience and connections in Defense).
- Working with the Defense community presents formidable and costly
roadblocks (like required security clearances).

If my experience does not ring true with others (practitioners or
vendors) I'd love to hear from you.

Mekon in the UK has extensive experience with S1000D and FrameMaker.
I'm not aware of this combination of experience in North America.
You might look for S1000D training from one of the North
America-based companies in this space (Inmedius, O'Neill and
Associates, Hebco come to mind in the U.S.), and hire a
trainer/consultant to customize the FrameMaker 10 S1000D support to
meet your particular workflow and business requirements.

-Alan
---
 Alan

Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice) 


On 11/22/2011 6:49 PM, Owen, Clint wrote:

  To anyone offering FrameMaker training:

S1000D is a documentation standard that was developed in Europe for
military use, but is now being widely adopted by Aerospace companies
around the world. Theoretically, it's a framework to create any kind of
documentation, from paper parts lists to maintenance procedures with 3D
graphics on your iPhone, all from information modules stored in a
central database. It's a nice vision of the future, but getting from
here to there is the big (expensive) problem.

FrameMaker 10 seems to have quite a lot of S1000D support built in, such
as the means to interact with a common source database and the ability
to validate data modules against business rules, etc., but we are having
trouble making any practical use of it.

Is anyone offering a course yet on using FrameMaker to support an S1000D
implementation? We have been to some free seminars and watched plenty of
Webinars, but they were mostly sales pitches on the benefits of the
standard without any practical value. We need to move ahead with a real
solution, because we have customers that are starting to request
documentation that meets the new standard.

I would love to hear from any of you trainers about what resources you
have available. We would really like to keep using FrameMaker as the
basis for our documentation, rather than start with something completely
new. It would be a big plus if the training was available in the Seattle
area.

Thanks,

Clint

 
Clint Owen | Sr. Technical Writer | Crane Aerospace  Electronics | +1
425 743 8674 | Fax: +1 425 743 8113

Check out the new Crane Aerospace  Electronics Newsroom!
http://newsroom.craneae.com
Like us on Facebook!
http://www.facebook.com/home.php?#!/pages/Crane-Aerospace-Electronics/163305413682908

We value your opinion!  How may we serve you better? 
Please click the survey link to tell us how we are doing:
http://www.craneae.com/ContactUs/VoiceofCustomer.aspx
Your feedback is of the utmost importance to us. Thank you for your time.

Crane Aerospace  Electronics Confidentiality Statement:
The information contained in this email message may be privileged and is 
confidential information intended only for the use of the recipient, or any 
employee or agent responsible to deliver it to the intended recipient. Any 
unauthorized use, distribution or copying of this information is strictly prohibited 
and may be unlawful. If you have received this communication in error, please notify 
the sender immediately and destroy the original message and all attachments from 
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Training for FrameMaker 10 and S1000D

2011-11-22 Thread Alan Houser
We've looked at providing S1000D training and support, but haven't been 
clear on the business case for entering this market. The blocking 
factors for small training companies appear to be (from my perspective):

- Organizations that deploy S1000D are usually very large. They have 
their own particular purchasing infrastructure, with their own (also 
typically large) preferred vendors.
- The Defense community (where S1000D prevails) is close-nit. Again, the 
players prefer their own set of vendors, and its relatively difficult to 
enter this community of players from the outside (without having prior 
experience and connections in Defense).
- Working with the Defense community presents formidable and costly 
roadblocks (like required security clearances).

If my experience does not ring true with others (practitioners or 
vendors) I'd love to hear from you.

Mekon in the UK has extensive experience with S1000D and FrameMaker. I'm 
not aware of this combination of experience in North America. You might 
look for S1000D training from one of the North America-based companies 
in this space (Inmedius, O'Neill and Associates, Hebco come to mind in 
the U.S.), and hire a trainer/consultant to customize the FrameMaker 10 
S1000D support to meet your particular workflow and business requirements.

-Alan
---
Fellow, Society for Technical Communication <http://www.stc.org>Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice)

On 11/22/2011 6:49 PM, Owen, Clint wrote:
> To anyone offering FrameMaker training:
>
> S1000D is a documentation standard that was developed in Europe for
> military use, but is now being widely adopted by Aerospace companies
> around the world. Theoretically, it's a framework to create any kind of
> documentation, from paper parts lists to maintenance procedures with 3D
> graphics on your iPhone, all from information modules stored in a
> central database. It's a nice vision of the future, but getting from
> here to there is the big (expensive) problem.
>
> FrameMaker 10 seems to have quite a lot of S1000D support built in, such
> as the means to interact with a common source database and the ability
> to validate data modules against business rules, etc., but we are having
> trouble making any practical use of it.
>
> Is anyone offering a course yet on using FrameMaker to support an S1000D
> implementation? We have been to some free seminars and watched plenty of
> Webinars, but they were mostly sales pitches on the benefits of the
> standard without any practical value. We need to move ahead with a real
> solution, because we have customers that are starting to request
> documentation that meets the new standard.
>
> I would love to hear from any of you trainers about what resources you
> have available. We would really like to keep using FrameMaker as the
> basis for our documentation, rather than start with something completely
> new. It would be a big plus if the training was available in the Seattle
> area.
>
> Thanks,
>
> Clint
>
>
> Clint Owen | Sr. Technical Writer | Crane Aerospace&  Electronics | +1
> 425 743 8674 | Fax: +1 425 743 8113
> 
> Check out the new Crane Aerospace&  Electronics Newsroom!
> http://newsroom.craneae.com
> Like us on Facebook!
> http://www.facebook.com/home.php?#!/pages/Crane-Aerospace-Electronics/163305413682908
>
> We value your opinion!  How may we serve you better?
> Please click the survey link to tell us how we are doing:
> http://www.craneae.com/ContactUs/VoiceofCustomer.aspx
> Your feedback is of the utmost importance to us. Thank you for your time.
> 
> Crane Aerospace&  Electronics Confidentiality Statement:
> The information contained in this email message may be privileged and is
> confidential information intended only for the use of the recipient, or any
> employee or agent responsible to deliver it to the intended recipient. Any
> unauthorized use, distribution or copying of this information is strictly 
> prohibited
> and may be unlawful. If you have received this communication in error, please 
> notify
> the sender immediately and destroy the original message and all attachments 
> from
> your electronic files.
> 
> ___
>
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width of table footnotes?

2011-11-05 Thread Alan Houser

  
  
Colleagues,

I'm creating documents that include narrow tables with multiple
table footnotes. FrameMaker constrains the width of the table
footnote text to the width of the table. I would prefer that the
table footnotes appear across the entire column.

For example, in a single-column document, I may have a 3" wide table
with five table footnotes of a sentence or two each. All of the
table footnote text is crammed into a 3" wide space.

I've tried the "obvious" things in the FrameMaker GUI -- changing
the footnote right margin (FrameMaker doesn't allow this), changing
pagination/column settings in the paragraph designer (no effect),
even mapping the table footnotes to a different paragraph format.
I've tried these actions in structured and unstructured documents.

Am I overlooking an obvious work-around? I could possibly
re-implement table footnotes in FrameScript, but would prefer to do
that only as a last resort.

-Alan
-- 
  Alan

Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice) 

  

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Re: I can PDF individual files in book, but NOT the whole book

2011-11-01 Thread Alan Houser

  
  
Hi Steve,

I believe 'Save as PDF' has been fixed in the past several
FrameMaker releases. Unless I'm missing a different FrameMaker
10-specific issue.

-Alan

On 11/1/2011 5:25 AM, Steve Rickaby wrote:

  Is the implication of this that 'Save as PDF' is fixed in
  FrameMaker 10?
  Just interested...

---
 Alan

Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice) 



  

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Re: I can PDF individual files in book, but NOT the whole book

2011-10-31 Thread Alan Houser

  
  
Hi Clara,

Selecting a book by clicking the book window is unreliable in
FrameMaker 10.

Try selecting the book via Window  Composite Documents. Then you
should have better luck saving the book to PDF.

-Alan
---
 Alan

Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice) 


On 10/31/2011 8:25 AM, Clara Hall wrote:

  
  
  
  
  
Hello all,
I was wondering if anyone has ever run into
  this, I am
  stumped.

Using FrameMaker 10, since last week, I am
  unable to save a
  whole book to PDF . After I open all the book files, when I
  click the top
  path of the book window to select Save as PDF, the option to
  Save as PDF is
  grayed out. 
  
   If I click on the individual file (anywhere down the list of
  files in
  the book), all the options are active and I am able to save
  the individual file
  as a PDF. I am only stuck when I highlight the top line (the
  path of the
  book file)and try to save a PDF of the book as a whole. 
  
  I have re-booted, re-installed FM twice and restored the
  computer to earlier
  date (when it worked).

I thank everyone in advance for your help.

Regards

Clara
  Hall
  Senior
Technical Writer, Technical Publications
  
  Aerospace
Technologies Group
620 NW 35th StreetBoca
Raton,FL33431USA
  Main-(561)-244-7400

  www.atgshades.com

  
  

  

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I can PDF individual files in book, but NOT the whole book

2011-10-31 Thread Alan Houser
Hi Clara,

Selecting a book by clicking the book window is unreliable in FrameMaker 10.

Try selecting the book via Window > Composite Documents. Then you should 
have better luck saving the book to PDF.

-Alan
---
Fellow, Society for Technical Communication <http://www.stc.org>Alan Houser
Group Wellesley, Inc.
Consultant and Trainer, Technical Publishing
Vice President, Society for Technical Communication
arh on Twitter
412-450-0532 (Google Voice)

On 10/31/2011 8:25 AM, Clara Hall wrote:
>
> Hello all,
>
> I was wondering if anyone has ever run into this, I am stumped.
>
> Using FrameMaker 10, since last week, I am unable to save a whole book 
> to PDF .  After I open all the book files, when I click the  top path 
> of the book window  to select  Save as PDF, the option to Save as PDF 
> is grayed out.
>
>   If I click on the individual file (anywhere down the list of files 
> in the book), all the options are active and I am able to save the 
> individual file as a PDF.  I am only stuck when I highlight the top 
> line (the path of the book file)and try to save a PDF of the book  as 
> a whole.
>
> I have re-booted, re-installed FM twice and restored the computer to 
> earlier date (when it worked).
>
> I thank everyone in advance for your help.
>
> Regards
>
> *Clara Hall*
> Senior Technical Writer, Technical Publications
> Aerospace Technologies Group <http://www.atgshades.com/>
> Aerospace Technologies Group
> 620 NW 35th Street  ? Boca Raton, FL 33431  ? USA
> Main-(561)-244-7400
>
> www.atgshades.com <http://www.atgshades.com/>
>
>
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So how many of us are stuck with Frame 7.2?

2011-03-01 Thread Alan Houser
If you check the PDF properties of Apple's documentation, you will find 
that a surprising number are authored and published in FrameMaker 7. 
InDesign CS3 is also popular there.

And the TechCrunch blog recently forecast that Apple-based readers will 
outnumber Windows-based readers by the end of 2012.
http://techcrunch.com/2011/02/27/apple-versus-microsoft-share/

I know the "FrameMaker on Mac" horse was beaten to death long ago, but 
perhaps it's time for Adobe to consider reviving the horse...

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com


On 3/1/2011 8:18 AM, Steve Rickaby wrote:
> At 13:25 +0200 1/3/11, Carrie Baker wrote:
>
>> Are others in the same boat?
>> Is there any point in trying to get an upgrade to version 9, and then at a 
>> later point upgrading again?
> Frame 7 on Mac here, so doubly stuck.
>


Re: Space at beginning of title

2010-12-16 Thread Alan Houser
I'm not sure if others are addressing your issue. You've added a space 
to the numbering properties of the title paragraph formats, and now you 
want to delete previously manually-entered spaces at the beginning of 
titles? Try this:


In the Find/Change dialog --

Find Text:
^   (enter 'caret space' in the text field, without quotes)
Check Use Wildcards

This should be sufficient, unless you've used spaces elsewhere at the 
beginning of paragraphs. (Unlikely, and not good practice).


-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com


On 12/16/2010 9:39 AM, Stephen O'Brien wrote:

Hi,

We have redefined our title paragraph formats and the space that was 
entered manually is now included in the numbering scheme.


Result, additional space at the beginning of all titles (hundreds of 
them, of course).


Cannot find successful search  replace scheme that works.

Any ideas on how to solve this (I have Framescript if you know of any 
script that does this).


Thanks and have a good day.

Stephen O'Brien

Stephen O'Brien
Coordonnateur à la documentation / Documentation Coordinator
Rédacteur technique senior / Senior Technical Writer
InnovMetric Logiciels inc. / InnovMetric Software Inc.
2014, Cyrille-Duquet, suite 310
Québec (Québec) Canada G1N 4N6

Tel.: (418) 688-2061
Fax: (418) 688-3001
E-mail: sobr...@innovmetric.com
www.innovmetric.com
PolyWorks, the Universal 3D Metrology Software Platform (TM)
PolyWorks, la plate-forme logicielle universelle de métrologie 3D (TM)
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Space at beginning of title

2010-12-16 Thread Alan Houser
I'm not sure if others are addressing your issue. You've added a space 
to the numbering properties of the title paragraph formats, and now you 
want to delete previously manually-entered spaces at the beginning of 
titles? Try this:

In the Find/Change dialog --

Find Text:
"^ "  (enter 'caret space' in the text field, without quotes)
Check "Use Wildcards"

This should be sufficient, unless you've used spaces elsewhere at the 
beginning of paragraphs. (Unlikely, and not good practice).

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com


On 12/16/2010 9:39 AM, Stephen O'Brien wrote:
> Hi,
>
> We have redefined our title paragraph formats and the space that was 
> entered manually is now included in the numbering scheme.
>
> Result, additional space at the beginning of all titles (hundreds of 
> them, of course).
>
> Cannot find successful search & replace scheme that works.
>
> Any ideas on how to solve this (I have Framescript if you know of any 
> script that does this).
>
> Thanks and have a good day.
>
> Stephen O'Brien
>
> Stephen O'Brien
> Coordonnateur ? la documentation / Documentation Coordinator
> R?dacteur technique senior / Senior Technical Writer
> InnovMetric Logiciels inc. / InnovMetric Software Inc.
> 2014, Cyrille-Duquet, suite 310
> Qu?bec (Qu?bec) Canada G1N 4N6
>
> Tel.: (418) 688-2061
> Fax: (418) 688-3001
> E-mail: sobrien at innovmetric.com
> www.innovmetric.com
> PolyWorks, the Universal 3D Metrology Software Platform (TM)
> PolyWorks, la plate-forme logicielle universelle de m?trologie 3D (TM)
> ___
>


Re: Training in XML, XSLT, XSL-FO

2010-08-30 Thread Alan Houser
 Your first stop for training in these technologies should be Ken 
Holman's Crane Softwrights:

www.cranesoftwrights.com

Suite Solutions is also very good. Their training may be more 
task-oriented, especially if you are working in a DITA environment. 
www.suite-sol.com


When dealing with any training organization, ask for the instructor's 
name and bio/credentials. Some companies operate as training brokers -- 
they sell seats, then line up an instructor.


-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com


On 8/30/2010 11:37 AM, dave.st...@gdc4s.com wrote:

2010-08-30-01T15:35Z

I'm looking for training (on-line or in-person) in these subjects and
have found some info at

http://www.accelebrate.com/php_xml/default.htm.

I welcome any and all recommendations you have about sources for such
training (and especially about Accelebrate).

Thanks.
Dave Stamm


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Training in XML, XSLT, XSL-FO

2010-08-30 Thread Alan Houser
  Your first stop for training in these technologies should be Ken 
Holman's Crane Softwrights:
www.cranesoftwrights.com

Suite Solutions is also very good. Their training may be more 
task-oriented, especially if you are working in a DITA environment. 
www.suite-sol.com

When dealing with any training organization, ask for the instructor's 
name and bio/credentials. Some companies operate as training brokers -- 
they sell seats, then line up an instructor.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com


On 8/30/2010 11:37 AM, Dave.Stamm at gdc4s.com wrote:
> 2010-08-30-01T15:35Z
>
> I'm looking for training (on-line or in-person) in these subjects and
> have found some info at
>
>   http://www.accelebrate.com/php_xml/default.htm.
>
> I welcome any and all recommendations you have about sources for such
> training (and especially about Accelebrate).
>
> Thanks.
> Dave Stamm
>


Re: WebDav and FM 8

2009-03-03 Thread Alan Houser
I have generally not heard positive experiences with FM8 and WebDav. I 
would love to hear otherwise.

Adobe put a substantial amount of effort into improving WebDav support 
in FrameMaker 9. I might consider migrating forward, if WebDav support 
is important.

The FrameMaker 9 Reviewers Guide provides some details about the 
improved FM9 WebDav support. 
http://blogs.adobe.com/techcomm/2009/01/adobe_framemaker_9_is_here_1.html

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Joseph wrote:
 Hi all,

 My company is considering switching to version control using WebDav with FM
 8. Does anyone have experience with WebDav and Frame 8? If you do, what do
 you need to do to set it up? Alternatively, are there some good links about
 setting up and using WebDav with FM 8?

   
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Re: Desperately Need Legal FrameMaker 8!

2009-02-18 Thread Alan Houser
I don't get a vote, but I would love to see Adobe reconsider this policy 
with FrameMaker 9. Historically, even major FrameMaker releases were 
evolutionary, not revolutionary, in the design and behavior of the 
application. While perhaps not ideal, it was reasonably straight-forward 
to maintain mixed-version FrameMaker deployments.

Not so with FrameMaker 9. We have a new user interface, new behaviors 
(keyboard shortcuts come to mind), and new functionality. I would not 
want to run a mixed FM8/FM9 deployment in an organization. But the 
alternative is to upgrade everybody when an organization needs as few as 
one new FrameMaker license.

I acknowledge that Adobe is in business to make a profit, and Adobe 
_wants_ everybody to upgrade. But there are costs and side effects of 
upgrading, particularly in workgroup deployments. Policies that force 
upgrades can lead to customer resentment and pursuit of 
non-Adobe-sanctioned sales channels.

Adobe knows its markets far better than I do, but I bet Adobe could 
still sell plenty of FM8 seats, with acceptably low cannibalization of 
FM9 sales, if FM8 remained in the price book.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Dov Isaacs wrote:
 FWIW, no company is ever going to get any additional copies of FrameMaker 8
 shipped from Adobe or any of our channel partners. The fact is that Adobe
 very carefully controls how much inventory there is in the channel so that
 by the time a new release is announced and shipping, the likelihood of finding
 any significant number of copies of the earlier release for sale is relatively
 low. This is true for all Adobe products. The only place where you might find
 such older versions would be at the end of the channel, software retailers
 themselves who may not be moving many copies of a particular product.
 For better or worse, not too many software retailers actually stock 
 FrameMaker;
 they usually get it for you on special order from their distributors and often
 have it drop shipped to you. As such, they are unlikely to have any 
 inventory
 of the older versions.

   - Dov

   

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Desperately Need Legal FrameMaker 8!

2009-02-18 Thread Alan Houser
I don't get a vote, but I would love to see Adobe reconsider this policy 
with FrameMaker 9. Historically, even "major" FrameMaker releases were 
evolutionary, not revolutionary, in the design and behavior of the 
application. While perhaps not ideal, it was reasonably straight-forward 
to maintain mixed-version FrameMaker deployments.

Not so with FrameMaker 9. We have a new user interface, new behaviors 
(keyboard shortcuts come to mind), and new functionality. I would not 
want to run a mixed FM8/FM9 deployment in an organization. But the 
alternative is to upgrade everybody when an organization needs as few as 
one new FrameMaker license.

I acknowledge that Adobe is in business to make a profit, and Adobe 
_wants_ everybody to upgrade. But there are costs and side effects of 
upgrading, particularly in workgroup deployments. Policies that "force" 
upgrades can lead to customer resentment and pursuit of 
non-Adobe-sanctioned sales channels.

Adobe knows its markets far better than I do, but I bet Adobe could 
still sell plenty of FM8 seats, with acceptably low cannibalization of 
FM9 sales, if FM8 remained in the price book.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Dov Isaacs wrote:
> FWIW, no company is ever going to get any additional copies of FrameMaker 8
> shipped from Adobe or any of our channel partners. The fact is that Adobe
> very carefully controls how much inventory there is in the channel so that
> by the time a new release is announced and shipping, the likelihood of finding
> any significant number of copies of the earlier release for sale is relatively
> low. This is true for all Adobe products. The only place where you might find
> such older versions would be at the "end" of the channel, software retailers
> themselves who may not be moving many copies of a particular product.
> For better or worse, not too many software retailers actually stock 
> FrameMaker;
> they usually get it for you on special order from their distributors and often
> have it "drop shipped" to you. As such, they are unlikely to have any 
> inventory
> of the older versions.
>
>   - Dov
>
>   
>


Re: Layoffs and Frame 9?

2008-12-04 Thread Alan Houser
This morning I spoke with Adobe's Group Product Manager for the 
Technical Communication Suite, FrameMaker, and Robohelp. With his 
permission, I can say that the development teams for these products were 
not affected by yesterday's Adobe announcement.

Adobe's historical release cycle of approximately 18 months is 
documented elsewhere. FrameMaker 8 was released in July 2007. RoboHelp 7 
and Adobe Technical Communication Suite were released in October 2007.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com


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Layoffs and Frame 9?

2008-12-04 Thread Alan Houser
This morning I spoke with Adobe's Group Product Manager for the 
Technical Communication Suite, FrameMaker, and Robohelp. With his 
permission, I can say that the development teams for these products were 
not affected by yesterday's Adobe announcement.

Adobe's historical release cycle of approximately 18 months is 
documented elsewhere. FrameMaker 8 was released in July 2007. RoboHelp 7 
and Adobe Technical Communication Suite were released in October 2007.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com




Re: Color of table borders...

2008-05-18 Thread Alan Houser
Hi Scott,

Through the GUI?  Table-Custom Ruling  Shading lets you change 
properties of ruling styles, or create new ruling styles with different 
properties.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Scott Prentice wrote:
 Hi...

 I think I know the answer to this, but thought I'd check to make sure. 
 Is there any way to set a color for table rules/borders? I'm not seeing 
 one .. ??

 Thanks!

 ...scott


   
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Color of table borders...

2008-05-18 Thread Alan Houser
Hi Scott,

Through the GUI?  Table->Custom Ruling & Shading lets you change 
properties of ruling styles, or create new ruling styles with different 
properties.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Scott Prentice wrote:
> Hi...
>
> I think I know the answer to this, but thought I'd check to make sure. 
> Is there any way to set a color for table rules/borders? I'm not seeing 
> one .. ??
>
> Thanks!
>
> ...scott
>
>
>   


Re: What version of Frame to Get Started ?

2008-05-15 Thread Alan Houser
If you learn with FrameMaker version 5.5 and migrate to FrameMaker 8, 
the concepts, commands, dialogs, and user interface will remain largely 
familiar for unstructured authoring. You will miss various bells and 
whistles that have been added, and will lack experience with structured 
authoring and DITA. This may or may not be an issue. Although the 
conventional wisdom may be that structure/DITA is the future, I'm 
seeing as many new unstructured deployments as I ever have in the past.

Adobe has a very liberal upgrade policy for FrameMaker. Any previous 
version is eligible for the current upgrade price of $299USD. I would 
second Rick Quatro's recommendation to purchase an upgrade, if 
economically feasible for you. If not, go with 7.2.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Peter Courlis wrote:
 Good Morning,

 I want to learn more about Framemaker,
 I have Ver. 5.5 and have fooled with that but 
 need more experience...

 The prices of the latest version scare me, unless
 I had a contract or revenue input from writing...

 Recognizing that ver. 5.5 has basic functionality,
 what would be a next step?
 Is it worth searching EBay for ver. 6.0 or try
 to find ver. 7.1 at a reasonable price?

 On occasion, I find late versions of Upgrade packages
 available on EBay... Would some version of Upgrade 7.0
 (or 7.1) bring my ver. 5.5 up to the next current level?

 The recent List discussion on Jahred's Beyond the Basics 
 has stirred my curiosity,  therefore I have found a copy 
 of that text to read and review...

 Any comments appreciated
 A (latent) newbie Writer.

 -pc


   
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What version of Frame to Get Started ?

2008-05-15 Thread Alan Houser
If you learn with FrameMaker version 5.5 and migrate to FrameMaker 8, 
the concepts, commands, dialogs, and user interface will remain largely 
familiar for unstructured authoring. You will miss various bells and 
whistles that have been added, and will lack experience with structured 
authoring and DITA. This may or may not be an issue. Although the 
conventional wisdom may be that "structure/DITA is the future", I'm 
seeing as many new unstructured deployments as I ever have in the past.

Adobe has a very liberal upgrade policy for FrameMaker. Any previous 
version is eligible for the current upgrade price of $299USD. I would 
second Rick Quatro's recommendation to purchase an upgrade, if 
economically feasible for you. If not, go with 7.2.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Peter Courlis wrote:
> Good Morning,
>
> I want to learn more about Framemaker,
> I have Ver. 5.5 and have fooled with that but 
> need more experience...
>
> The prices of the latest version scare me, unless
> I had a contract or revenue input from writing...
>
> Recognizing that ver. 5.5 has basic functionality,
> what would be a next step?
> Is it worth searching EBay for ver. 6.0 or try
> to find ver. 7.1 at a reasonable price?
>
> On occasion, I find late versions of "Upgrade" packages
> available on EBay... Would some version of Upgrade 7.0
> (or 7.1) bring my ver. 5.5 up to the next current level?
>
> The recent List discussion on Jahred's "Beyond the Basics" 
> has stirred my curiosity,  therefore I have found a copy 
> of that text to read and review...
>
> Any comments appreciated
> A (latent) newbie Writer.
>
> -pc
>
>
>   


default reply-to-all (was Re: FrameMaker 8.0.3 Update Now Available (POSSIBLE WORKAROUND))

2008-05-14 Thread Alan Houser
Which is worse? --

- You reply to a message on the list. Assuming that you are replying to 
the sender, you include information that is personal, privileged, or 
inappropriate-for-public-consumption. Your reply goes to the entire 
list. The damage is done.

- You reply to a message on the list. It goes to the sender. With two 
mouse clicks, you correct the oversight and direct your reply to the list.

A default reply-to-all listserv configuration is evil.

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Hedley Finger wrote:
 SENT THIS JUST TO LINDA BECAUSE OF BEHAVIOUR WHEN YOU HIT REPLY 
 BUTTON.  CAN SOMEONE RECONFIGURE THIS LIST SO REPLY GOES TO LIST. 
 SHOULD WE REALLY HAVE TO HIT REPLY-TO-ALL?
   
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Re: FM Classes in Southern California?

2008-04-04 Thread Alan Houser
You want to call Matt Sullivan with GRAFIX Training, Inc.  
www.grafixtraining.com. 888-882-2819. Highly recommended!

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Martin Simon wrote:
  
 Hi Framers,

 Happy Friday!

 Is anyone aware of any FM classes in the  L.A./Southern California area?

 Thanks,

 Martin





 Martin Simon
 Technical Writer
 [EMAIL PROTECTED]

 WET
 10817 Sherman Way
 Sun Valley, CA 91352
 T 818.769.6200
 F 818.301.6111
 www.wetdesign.com

   
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FM Classes in Southern California?

2008-04-04 Thread Alan Houser
You want to call Matt Sullivan with GRAFIX Training, Inc.  
www.grafixtraining.com. 888-882-2819. Highly recommended!

-Alan
---

Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



Martin Simon wrote:
>  
> Hi Framers,
>
> Happy Friday!
>
> Is anyone aware of any FM classes in the  L.A./Southern California area?
>
> Thanks,
>
> Martin
>
>
>
>
>
> Martin Simon
> Technical Writer
> martin.simon at wetdesign.com
>
> WET
> 10817 Sherman Way
> Sun Valley, CA 91352
> T 818.769.6200
> F 818.301.6111
> www.wetdesign.com
>
>   


Re: FM8 crashing when book building

2007-12-17 Thread Alan Houser
Does the book specify character formats in the index markers? That is 
likely to be the culprit. This is a rather nasty FrameMaker 8 bug.

-Alan

[EMAIL PROTECTED] wrote:
 Hello all: 

 I'm just testing FM 8 for our group: we are still using FM6. 

 In two tests with existing books, the first (a long doc plan w/several 
 chapters), opened and built fine. 

 The next book (a user manual with index) crashes frame consistently. 
 Narrowed this down to the index.  Even removing index and recreating is 
 fine until I use our index template.  Someone suggested looking at 
 reference pages, which I did, noting that all template files have 
 identical ref pages: lots of old stuff on them, including equations, 
 callout numbers, etc. 

 Anyone else seen this? 

 Any other ideas appreciated. 

 Thanks. 


 Kanti 
   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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Re: FM8 crashing when book building

2007-12-17 Thread Alan Houser

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FM8 crashing when book building

2007-12-17 Thread Alan Houser
Does the book specify character formats in the index markers? That is 
likely to be the culprit. This is a rather nasty FrameMaker 8 bug.

-Alan

Kanti.Mann at schange.com wrote:
> Hello all: 
>
> I'm just testing FM 8 for our group: we are still using FM6. 
>
> In two tests with existing books, the first (a long doc plan w/several 
> chapters), opened and built fine. 
>
> The next book (a user manual with index) crashes frame consistently. 
> Narrowed this down to the index.  Even removing index and recreating is 
> fine until I use our index template.  Someone suggested looking at 
> reference pages, which I did, noting that all template files have 
> identical ref pages: lots of old stuff on them, including equations, 
> callout numbers, etc. 
>
> Anyone else seen this? 
>
> Any other ideas appreciated. 
>
> Thanks. 
>
>
> Kanti 
>   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com



FM8 crashing when book building

2007-12-17 Thread Alan Houser


Keyboard shortcuts in FM8 (was Re: 8.0.1 patch fixes FM Book to PDF issue)

2007-12-02 Thread Alan Houser
The FrameMaker 8 keyboard shortcut issue is particularly frustrating. 
It's not just F9; it's all of the ctrl/F[0-9] shortcuts (element 
operations, conditional text, variables, character and paragraph 
formats). Using these shortcuts can dramatically improve a writer's 
productivity using FrameMaker, and minimize reliance on the mouse.

In FM8, the shortcuts time out, at an apparently random interval. 
Often the shortcut time-out is almost immediate. These keyboard 
shortcuts are nearly unusable in FM8.

I would also be interested in hearing whether anybody does _not_ 
experience this problem with FrameMaker 8, or if there is a work-around.

-Alan

Diane Gaskill wrote:
 Hi Greg,

 Yes, it was free. :-)  But they did not fix everything.  I still have
 problems with my F9 key when trying to use keyboard shortcuts.  the tag list
 does not stay in the field as it should.   This is real problem because I
 rely on the shortcuts for all kinds of things.  Not being able to use th F9
 key is a real productivity slowdown.

 Does anyone know of a workaround that will make the F9 key behave?

 Thanks,

 Diane
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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Re: Conversion of Frame 7.0 docs [using Frame 8.0] into PDF

2007-10-25 Thread Alan Houser
I run into this regularly as an effect of the dreaded fntcache.dat 
bug. To work-around, delete the file C:\WINDOWS\system32\FNTCACHE.DAT 
(XP) and restart Windows.


I need to do this every few days.

Adobe released an Acrobat 8 update on 22 October, but I don't see this 
bug listed among the fixed problems.


-Alan

jeanbaptiste ouedraogo wrote:

I have Frame v8.0 installed on my PC.
When I open Frame 7.0 docs using the Frame 8.0 software and thereafter
attempt to convert them into PDF, I encounter an internal error message [as
stated below] and after which the Frame 8.0 automatically closes.

The internal error message is Internal Error 8004, 7744902, 7026295,
7005868. Framemaker has detected a serious problem and must quit.

If anyone has encountered such a scenario and knows a workaround solution,
please let me know.

Thanks  Regards.

Nihar
  

--
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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Conversion of Frame 7.0 docs [using Frame 8.0] into PDF

2007-10-25 Thread Alan Houser
I run into this regularly as an effect of the dreaded "fntcache.dat" 
bug. To work-around, delete the file C:\WINDOWS\system32\FNTCACHE.DAT 
(XP) and restart Windows.

I need to do this every few days.

Adobe released an Acrobat 8 update on 22 October, but I don't see this 
bug listed among the fixed problems.

-Alan

jeanbaptiste ouedraogo wrote:
> I have Frame v8.0 installed on my PC.
> When I open Frame 7.0 docs using the Frame 8.0 software and thereafter
> attempt to convert them into PDF, I encounter an internal error message [as
> stated below] and after which the Frame 8.0 automatically closes.
>
> The internal error message is "Internal Error 8004, 7744902, 7026295,
> 7005868. Framemaker has detected a serious problem and must quit."
>
> If anyone has encountered such a scenario and knows a workaround solution,
> please let me know.
>
> Thanks & Regards.
>
> Nihar
>   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com




Re: Adobe Acrobat 8

2007-09-23 Thread Alan Houser
Yes. I find that I need to regularly (every few days) delete 
c:\WINDOWS\system32\FNTCACHE.DAT and restart to avoid FrameMaker crashes 
and text drop-outs when generating PDF. (Windows XP, FM7.2 and 8, 
Acrobat 8 and Acrobat 3D).


-Alan

Danny G Green wrote:
In June there was a posting about Acrobat 8 dropping pages, text, and 
words when produced from FrameMaker 7.2.  Is anyone still having 
problems?


Thanks

Danny Green

--
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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Adobe Acrobat 8

2007-09-23 Thread Alan Houser
Yes. I find that I need to regularly (every few days) delete 
c:\WINDOWS\system32\FNTCACHE.DAT and restart to avoid FrameMaker crashes 
and text drop-outs when generating PDF. (Windows XP, FM7.2 and 8, 
Acrobat 8 and Acrobat 3D).

-Alan

Danny G Green wrote:
> In June there was a posting about Acrobat 8 dropping pages, text, and 
> words when produced from FrameMaker 7.2.  Is anyone still having 
> problems?
>
> Thanks
>
> Danny Green
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com




Re: Importing PPT slideshows

2007-09-09 Thread Alan Houser
If the PowerPoint slide sections are contiguous, I would consider using 
Adobe Acrobat to combine multiple PDF files -- some produced from 
FrameMaker or Word; some produced from PowerPoint. All of the options 
for working with PowerPoint content in FrameMaker are problematic, 
especially if content will continue to be updated in PowerPoint. You can 
even add rudimentary headers/footers in Acrobat to handle the inevitable 
page numbering issues.


-Alan

Linda G. Gallagher wrote:

I'm wondering if anyone offered any options offlist. I'm talking to a
prospect about converting some Word docs that have lots of PPT slides
embedded in them to Frame. There are multiple books, totaling to over 1400
pages, with I don't even know how many slides in each doc, but there are
lots.

They are also constantly updating the content in both the slides and the
books that I'd convert, so I'm also wondering about a good way to do this.
Creating the PDFs and cropping them each time there's an update seems a bit
onerous.

I've also done some OLE with PPT and Frame, but it made the file load very
slowly and it was difficult to work in. 
  

--
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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Importing PPT slideshows

2007-09-09 Thread Alan Houser
If the PowerPoint slide sections are contiguous, I would consider using 
Adobe Acrobat to combine multiple PDF files -- some produced from 
FrameMaker or Word; some produced from PowerPoint. All of the options 
for working with PowerPoint content in FrameMaker are problematic, 
especially if content will continue to be updated in PowerPoint. You can 
even add rudimentary headers/footers in Acrobat to handle the inevitable 
page numbering issues.

-Alan

Linda G. Gallagher wrote:
> I'm wondering if anyone offered any options offlist. I'm talking to a
> prospect about converting some Word docs that have lots of PPT slides
> embedded in them to Frame. There are multiple books, totaling to over 1400
> pages, with I don't even know how many slides in each doc, but there are
> lots.
>
> They are also constantly updating the content in both the slides and the
> books that I'd convert, so I'm also wondering about a good way to do this.
> Creating the PDFs and cropping them each time there's an update seems a bit
> onerous.
>
> I've also done some OLE with PPT and Frame, but it made the file load very
> slowly and it was difficult to work in. 
>   
-- 
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com




Re: FM8 backward compatibility

2007-09-06 Thread Alan Houser
FrameMaker 7.x cannot open FrameMaker 8 binary files. However, 
FrameMaker 8 can save files in FrameMaker 7 binary or MIF format for 
backwards compatibility.


From a practical perspective, in mixed-version environments (e.g. FM7.x 
and FM8), I've found that it's Really Easy to Forget to Save As FM7 
from FM8.


You may see artifacts of FM8 features in the back-saved files 
(specifically, conditions used to implement FM8 text edit tracking). 
Also, I would tread carefully if you are heavily using Unicode support 
(which I suspect you are not, since you are migrating forward from FM7.x).


-Alan

Jon Harvey wrote:

Everyone,

I have one person on my team who plans to upgrade to FM8. The rest of us
have either 7.0, 7.1, or 7.2. Is there an issue with compatibility if
she saves files as FM8? Can FM8 save files in version 7.x?

If she saves her files in 8.0 and we find we can open them, are there
still compatibility issues we need to be concerned about?

Jon Harvey

Manager, Desktop Documentation

CambridgeSoft Corporation

100 CambridgePark Drive

Cambridge, MA 02140

(617) 588-9354
  

--
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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Re: Word to FrameMaker: automate?

2007-09-06 Thread Alan Houser
Step 1 is easy to do in FrameScript. You can have FrameScript throw up a 
Windows Explorer dialog to support selecting the Word files. You can do 
things like open all .doc files in a folder.


Clean up the files is also possible using FrameScript, if you can 
express the Clean up tasks algorithmically.


-Alan

Yves Barbion wrote:

Hi Framers,

I convert Word files to DITA topics as follows:

   1. Open the Word files in FrameMaker and add them to a FrameMaker
   book.
   2. Set up mif2go.
   3. Clean up the files.
   4. Using mif2go, save the FrameMaker book as DITA topics (and
   ditamap).

I was wondering what the options are to automate step 1? I guess Framescript
can do this (Rick?), any other options?

Kind regards



  


--
Alan Houser, President
Group Wellesley, Inc.
412-363-3481
www.groupwellesley.com

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