Re: [WAMUG] Strange issue logging in to iCloud ??

[Peter Hinchliffe via WAMUG]

   My only suggestion is:

   If you’re logging with Safari, go to Safari > Settings > Passwords and
   find the entry for your iCloud login. You can’t edit it, so delete it
   using the — symbol at the botton of the passwords list. Close the
   window and try logging in again. This time Keychain will ask again if
   you want to save your login and password. Say OK and move on. Hopefully
   this will fix the problem. Please note this will not necessarily work
   for other browsers because they won’t work the same way with Keychain.

   On 10 Mar 2024, at 10:32 am, Stephen Chape via WAMUG
wrote:

 Hi folks.
 When I try to log in to iCloud.
 I am asked if I want to use my usual Apple ID "cha...@mac.com"
 If I choose yes to this, my password will not work.
 But if I choose “use a different Apple ID”
 Then type in my usual “cha...@mac.com”
 My password lets me in.
 In the words of Professor Julius Sumner Miller.
 “why is this so?”
 Any words of wisdom regarding this will be thankfully received !!
 Regards
 Stephen Chape
 Mac by choice
 Windows because my employer knew no better
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   Kind regards,
   Peter HinchliffeApwin Computer Services
   Claris FileMaker Pro Associate Solutions Developer
   Perth, Western Australia
   Phone (618) 9332 6482Mob 0403 046 948
   
   Mac because I prefer it -- Windows because I have to.
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Re: [WAMUG] Apps to Hide and Password protect a Folder on Mac

[Peter Hinchliffe via WAMUG]

The quickest an cheapest (i.e. free!) way is with the Terminal. Even if the 
idea of using Terminal frightens you to death (as it does with a lot of people) 
the following article makes it easy.

https://beebom.com/how-hide-file-folder-macos/
How to Hide a File or Folder in macOS
beebom.com



> On 15 Jan 2024, at 1:52 pm, Matt Falvey via WAMUG  
> wrote:
> 
>   Hi I am wondering if anyone can suggest any application for an iMac
>   that will hide and password protect a folder?
> 
>   I need one where I can access the folder regularly to update and store
>   passwords etc, so using filevault and encryption and creating copies is
>   to time consuming.
> 
>   I previously had Apimac Secret Folder on an old Mac which did the trick
>   but looking today they want $51.95 for it which seems a bit of a rip
>   off for such a minor app.
> 
>   Any suggestions greatly appreciated.
> 
>   Take care.
>   Matt
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Kind regards,

Peter HinchliffeApwin Computer Services
Claris FileMaker Pro Associate Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] ChatGPT

[Peter Hinchliffe via WAMUG]

Not really. The discussion was more about ChatGPT generally and its emerging 
implications. If we focussed on anything it was the impending release of Ask AI 
for the Quicklook replacement Raycast, which showed how AI may be used 
increasingly in every day productivity. For those who haven’t heard of Raycast, 
it’s a highly-recommened addition to your Mac arsenal. It is truly Quicklook on 
steroids, is capable of making your Mac almost anything you can think of, and 
is completely free. 

Find out more, as well as it’s upcoming ChatGPT extension, at 
https://www.raycast.com

> On 5 Apr 2023, at 2:56 pm, Tim Law via WAMUG  wrote:
> 
> Sorry to miss the meeting last night. 
> 
> Was there a favoured ChatGPT that came from the discussion?
> 
> Tim Law
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Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Recording a video of my screen

[Peter Hinchliffe via WAMUG]

Yes, this would have been my immediate response. I think it’s been around since 
at least Sierra (corrections invited!).

> On 21 Feb 2023, at 10:25 am, Tim Law via WAMUG  
> wrote:
> 
> Thanks Mike,
> 
> I’ve found command shift 5 works too. 
> 
> Regards
> 
> Tim



Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Lurker unmasked

[Peter Hinchliffe via WAMUG]

> On 7 Feb 2023, at 9:24 pm, Tim Law via WAMUG  wrote:
> 
> Thanks for welcoming me onto the Zoom WAMUG meeting tonight. Nice to put 
> faces to names. 
> 
> I’ve run Apple products since….. oh way back well before the turn of the 
> century. Probably around 1987 and been a WAMUG participant for a long time, 
> but never attended a WAMUG zoom meeting before. 
> 
> - Did I learn some things tonight. Yes. 
> - Was it a worthwhile hour of my life? Yes. 
> - Will I dial in again?  Yes.
> - Was it all far too technical? Far from it. Friendly helpful and interesting 
> hearing how other people have the same simple challenges as I do. 
> 
> Cheers to the hosts and the participants. 
> 

Thanks so much for the positive feedback Tim. It was also great to be able ot 
put a face to such a familiar name from The List. Looking forward to seeing you 
again next time.

Tell your friends...

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Photos

[Peter Hinchliffe via WAMUG]

   On 6 Jan 2023, at 2:55 pm, Rosemary Spark via WAMUG
   <[1]wa...@lists.wamug.org.au> wrote:

  Ah yes, I got muddled...I thought it was the latest of course it
 isn't
   but it looks like this computer doesn't update to Ventura.
   My "newer" computer is stuffed. it's so full it won't delete
   things, so I can't run anything from the external drive. I do have
   backups.
   Fortunately I managed to Repair the libraries and they now
 openbut
   if/when I get a new computer they'll be incompatible again...oh
 well.
   Anybody got any ideas for photo management software that doesn't
 take 4
   years to open?
   Cheers
   Rosemary Spark
   PO Box 781
   South Fremantle WA 6162 Australia
   Phone: + 61 ‭8 6397 6822‬
   Mobile: 0414268043
   Email: [1][2]arkaysp...@gmail.com

   I don’t know anything else with the same power or options as Photos for
   the same price (ie free), but there is the relatively inexpensive “Lyn”
   ([3]https://www.lynapp.com) or the (slightly more expensive)
   GraphicConverter
   ([4]https://www.lemkesoft.de/en/products/graphicconverter/). There are
   probably others but these are the ones which spring to mind quickly.

   Both of these programs will let you expolre and modify your Photos
   libraries.

   Kind regards,
   Peter HinchliffeApwin Computer Services
   FileMaker Pro Solutions Developer
   Perth, Western Australia
   Phone (618) 9332 6482Mob 0403 046 948
   
   Mac because I prefer it -- Windows because I have to.

References

   1. mailto:wa...@lists.wamug.org.au
   2. mailto:arkaysp...@gmail.com
   3. https://www.lynapp.com/
   4. https://www.lemkesoft.de/en/products/graphicconverter/
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Re: [WAMUG] Photos

[Peter Hinchliffe via WAMUG]

> On 5 Jan 2023, at 7:35 pm, Rosemary Spark via WAMUG 
>  wrote:
> 
>   Hi,
>   I've run into a weird problem. I have Photo libraries on an external
>   hard drive.
>   Now (after updating Monterey) when I try to open them I get a strange
>   message.
> 
>   Unsupported Library
> 
>   The library “2021.photoslibrary” is from a newer version of Photos.
>   Please upgrade Photos to open this library.
>   I'm using Monterey 12.6.2 which presumably updated to the latest
>   Photos. The version I have is Version 7.0 (460.0.120)
>   MacBook Air (13-inch, 2017)
>   Any ideas brains' trust?
>   Regards
>   Rosemary Spark
>   PO Box 781
>   South Fremantle WA 6162 Australia
>   Phone: + 61 ‭8 6397 6822‬
>   Mobile: 0414268043
>   Email: [1]arkaysp...@gmail.com
> 
> 

Very strange. Under normal circumstances, your photos are stored in a 
specialised folder in the Pictures folder in your Home Folder, but all bets can 
be off if you are storing photos outside of this location. Are you able to open 
the Photos app at all? If so, the first thing to do is to check the location of 
your current working library by going to Preferences > General. 

Without any more information it’s very difficut to advise on a course of action 
at this stage, but a starting point might be found at

https://support.apple.com/en-au/HT204967

Let us know if this helps.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Connecting iMac to iMac with 5G

[Peter Hinchliffe via WAMUG]

> On 8 Oct 2022, at 6:14 pm, Matt Falvey via WAMUG  
> wrote:
> 
> Hi, I have just joined Telstra 5G to improve my NBN download speed from an 
> average of 27 Mbps.
> 
> I normally have 3 iMacs linked via wifi but since I have started using the 5G 
> I have been unable to link them up. I normal do so by Finder>Go>Connect to 
> Server and then using either the smb of afp favorite servers.
> 
> Also I have been unable to get my Brother HL-L2375DW to show up or even to 
> link that through any of the 3 iMacs. I have tried using the Brother 
> Instalation disc and it can’t find the printer over the wifi.
> 
> Anyone have any idea as to how I can get things linked up?
> 

Since your computers are all on your own private network, simply go to System 
Preferences > Sharing and make sure File Sharing is ticked on all machines. 
Does your Brother printer support AirPrint? If so, go into its network settings 
and give it the details of your wireless router. If not, turn on Printer 
Sharing in that same System Preferences pane on at least one of the computers. 
Whichever one you choose must be running at the time of printing from any other 
device, however.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Decision time: MacBook Pro battery

[Peter Hinchliffe via WAMUG]

> On 29 Sep 2022, at 11:28 am, Daniel Kerr via WAMUG  
> wrote:
> 
> Hi Tim
> 
> On a new Apple Silicon machine you’ll have a bit of a nightmare getting 
> VMWare to work - as we tried to do one for another client and it was a 
> nightmare. You definitely can’t use the same “VM File” you have - you have to 
> start from scratch. (And it will only work with a insider developer’s copy of 
> Windows 11 for ARM - you can’t actually buy Windows for it).
> I did set up Parallels with Windows 11 ARM for a couple of clients on a new 
> Apple Silicon iMac and got it work. But we had to set it from scratch. And 
> some things are a little different then normal - so programs apparently don’t 
> work as well in Windows ARM as they do for other. So that’s just something to 
> be aware of as well.
> 
> Have you tried an SMC reset as well if it’s not starting up. As generally 
> even if the battery has failed it still should run on power adapter. (Unless 
> the battery has swollen and is causing other issues as well).
> 
> Battery prices can vary - depends on if it’s a Early 2013 13” or a Late 2013 
> 13” (Retina). As the batteries for the Retina can be a nightmare to do. (I 
> don’t even do the Retina’s myself for some models - as it’s just too fiddly 
> and risky the way they are “glued in”.
> 
> So just something to be wary of.
> Other option would be something second hand - as that’s what I’ve got for 
> some other clients - which was a bit cheaper than new and still Intel so 
> still worked with all their current software - but a bit more up to date.
> 
> Hope that helps.
> Kind regards
> Daniel
> 
>  Sent from my iPhone 12 Pro 
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> p : 0414 795 960
> e : 
> w : <http://www.macwizardry.com.au>
> 

I have a client running MYOB under Windows 11 on an M1 iMac - because Account 
Edge is STILL just 32bit software, and therefore simply can’t run on the new 
Macs. 

I got her going with Parallels Desktop, but is necessary to install the 
developer edition of Windows 11 in order to work on the M1 chip, so I expect it 
would be the same for the M2. Been working well for over 12 months though...

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Resetting author

[Peter Hinchliffe via WAMUG]

> On 7 Sep 2022, at 7:15 pm, Rosemary Spark via WAMUG 
>  wrote:
> 
>   Hi there,
> 
>   My husband’s computer has set me up as the author instead of him. Don’t
>   know why.
> 
>Is there a way to set up Automator to change the author name?
> 
>   This’ll  is on multiple word and pages documents.
> 
>   Otherwise it’s going to be a long process to do it individually.
> 
>Complication is that now Get info on Pages documents no longer even
>   shows the author.
> 
>   Cheers
> 
>   Rosemary  Spark
> 

I don’t think Automator is the modern answer, not having been updated for many 
years. The modern equivalent is Shortcuts, but since I’ve done little more with 
it than a quick tour, it’s going to take a bit of study and practice to be able 
to answer your question, from my POV at least. I presume you've checked your 
preference settings in both Pages and Word...?

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Gmail - a cautionary tale

[Peter Hinchliffe via WAMUG]

> On 6 Sep 2022, at 3:55 pm, Tim Law via WAMUG  wrote:
> 
>   Good afternoon
> 
>   Not specifically Mac related
>   Ages ago I set up a Google Account and used my regular email address.
>   This happens to be a private domain under [1]com.au
>   I clearly missed something fairly important from Google a while ago and
>   they seem to have assumed all [2]com.au accounts must be businesses and
>   therefore transferred them all over onto a paid service they call
>   Workspace.
> 
>   I kept on getting messages from Google telling me to set up a payment
>   plan for my Workspace account but ignored them as I didn’t request the
>   account - as I said I clearly missed out on key message they probably
>   tried to convey. As a single user, I never saw myself as a business and
>   their messaging was very business focused and they talked about
>   managing my whole domain under Workspace - something I didn’t ask for,
>   agree to or want.
> 
>   Consequences are that I have now deleted my Workspace account, and in
>   the process have unexpectedly deleted my associated Google account,
>   plus alarmingly all the YouTube videos I have carefully crafted over
>   the years. Gone and with no way of retrieving it. :-(
> 
>   @gmail.com Google accounts are safe from their assumptions and
>   changes.
> 
>   I hope this is useful somehow.
> 
>   Tim
> 
> References


Very useful advice, even though it’s cost you a lot to discover it. I too 
discovered some time ago that the only way to avoid confusion and distress with 
dealing with anything Google online is to have a Google email address, even if 
you never use it for any other reason than for logging into Google-based sites. 

It also helps with other websites which offer OAuth access, ie, they allow you 
to create an account ot login using a Google account email address. Much easier 
if that address ends in .gmail.com.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] My Mac restoring Project

[Peter Hinchliffe]

Since you’re posting to the list successfully, I think you can be pretty sure 
you are still member 

> On 8 Jun 2022, at 10:39 am, Kevin Lock  wrote:
> 
> Hi,
> 
> @ 82+ I am losing a few memories.   Am I still a member? I am still 
> restoring Macs to give them to needy folks for no costs.
> 
> Hoping to get donated Macs from WAMUG members to help out needy folks.  
> 
> Regards,
> 
> Kevin Lock
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Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Question about fonts

[Peter Hinchliffe]

If you haven’t done so already, activate Emoji and Symbols in your Menu Bar by 
using either of the following:

Open System Preferences > Keyboard and click the “Input Sources” tab
Click “Show input menu on menu bar”

or 

From Finder (or almost any software that takes text input of any sort) go to 
the Menu Bar and choose Edit > “Emoji & Symbols” (Fn-E)

Either method will give you access to the Emoji & Symbols window (called 
“Character Viewer” in earlier incarnations of MacOS, still reflected in its 
Window Name). 

The Sidebar of the window shows you a list of Character categories. Choose 
Latin, then scroll down the list of characters in the middle section of the 
window until you get to the section labelled “Accented Latin Characters”. 
Scroll down further until you see the “Ø” character. Click on it, and in the 
right side of the window you will see the character displayed in all of the 
fonts on tor system. Click any particular one and you will be shown the name of 
the font which contains it.

This all sounds much more complicated than it really is in practice, and I 
could spend an hour talking about this incredibly useful little utility hidden 
away in MacOS, which is accessible all the time, and works with all software.

> On 5 Jun 2022, at 10:53 pm, Stephen Chape  wrote:
> 
> Hi Walter.
> 
> If you open Word then click on the Font Style in the upper left of Menu Bar 
> you will get a dropdown of the fonts.
> 
>> On 5 Jun 2022, at 7:16 pm, FW > <mailto:whae...@iinet.net.au>> wrote:
>> 
>> Good evening people,
>> 
>> some operating systems ago I used to be able to display the font list in 
>> their actual styles rather than having to select each font
>> to see the style. E.g. when working with Preview, Mail, TextEdit, OpenOffice 
>> etc.
>> 
>> When I am looking for a font that shows the 0 [zero] with diagonal line I 
>> don’t want to open 40 fonts to find it.
>> [someone told me Monaco is the one I was looking for]
>> 
>> How can this be done in Mojave 10.14.6 ? I can’t remember which setting had 
>> to be changed.
>> 
>> Had a look at FontBook settings but didn’t find the trick.
>> 
>> Cheers
>> 
>> Walter
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> 
> Regards
> Stephen Chape
> 
> Mac by choice
> Windows because my employer knew no better
> 
> 
> 
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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Re: [WAMUG] Upgrade to Monterey

[Peter Hinchliffe]

Running Monterey on my iMac, and Catalina on my creaking 2011 MBP. All running 
smoothly.

Live Text in Monterey is one of the more significant benefits, IMHO. First 
impressions indicate that it will only work in Photos, greatly reducing its 
usefulness, but it turns out it also works in Quicklook, which makes it truly 
useful.



> On 16 May 2022, at 7:37 am, Peter Crisp  wrote:
> 
> Good morning, does anyone have any negative experiences with Monterey OS for 
> MBP? My old MBP is just too old for the Monterey update but my wife’s much 
> newer MBP is eligible (currently Big Sur 11.4). She get’s constant reminders 
> for this update which I say hold off till I can get to it. Does it have any 
> significant benefits over Big Sur?
> 
> Thanks in advance for any feedback on this one.
> 
> Kind Regards
> 
> Pete.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] iPhone connectivity

[Peter Hinchliffe]

> On 2 May 2022, at 11:10 am, John Thompson  wrote:
> 
> For some unknown (to me) reason, my Calendar appointments are not being 
> shared with my iPhone 13 Mini.  All was originally working fine but now is 
> not.  What am I missing?
> 
> I would also like to have my wife’s iPhone 12 Mini interact with the calendar 
> info on the Mac.  Have been trying for some time but do not seem to crack the 
> code required.
> 
> Regards
> 
> 
> John Thompson
> jetj...@optusnet.com.au <mailto:jetj...@optusnet.com.au>
> 0412 775 197
> 
> 

Do you have Calendar checked in your iCloud settings on the Mac? If you do, 
you’ll see a list of calendars under the iCloud setting in the Calendar app. If 
not, go to your iCloud settings and tick Calendar. The instructions in Calendar 
Help can tell it better than me from then on:

Share a calendar
In the Calendar app  on your Mac, place the pointer over the calendar’s name in 
the calendar list, then click the Share Calendar button .

If you don’t see the calendar list on the left, choose View > Show Calendar 
List.

Click Share With, then enter the names or email addresses of people you want to 
invite to share your calendar.

You can also enter the name of a group in Contacts to invite all the group 
members.

If you don’t see Share With, click below the last name or email address in the 
Shared With list. If you see a Shared By [name] list instead of a Shared With 
list, only the person named can add people.

To keep someone from making changes to your shared calendar, place the pointer 
over the person’s name or email address in the Shared With list, click the down 
arrow , then choose View Only.

To let anyone view your calendar — including people not listed in the Shared 
With list — select Public Calendar.

To send people a link to subscribe to your public calendar, click the Share 
button , then choose how you want to send the link.

People who subscribe to your public calendar can view it, but can’t change it. 
Only people listed in the Share With field who have view and edit privileges 
can make changes.

Click Done.

People you added to the Shared With list are sent an invitation (a notification 
and an email) to join the shared calendar.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] iphone setup

[Peter Hinchliffe]

Does Julie have an account on your Mac Mini? If not, create one, then set it up 
with iCloud access for her, and make sure all the iCloud services you want to 
access are turned on. You then set up iCloud access on her iPhone to match.

I’m sorry this is such a cut-down explanation, but a more detailed one would 
take much more time than I have at the moment. I’m sure once you get going it 
will all become self-evident.

> On 30 Mar 2022, at 8:14 am, John Thompson  wrote:
> 
> I need assistance with my wife’s recently purchased iphone 12 mini setup.
> I am not totally ignorant in the use of Apple computers but iOs is another 
> story.
> 
> My iPhone, laptop and iPad quite happily interface with the Mac Mini desktop, 
> reflecting changes in calendar, Safari Bookmarks, messages, Arlo Security 
> Camera, etc., but we can’t get the iPhone 12 Mini to do the same.
> 
> Can someone please shed some light on this problem.
> 
> Thanks and regards
> 
> John Thompson
> jetj...@optusnet.com.au <mailto:jetj...@optusnet.com.au>
> 0412 775 197
> 
> 
> 
> 
> 
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Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] Video Software?

[Peter Hinchliffe]

> On 13 Mar 2022, at 12:23 am, Stephen Chape  wrote:
> 
> Hi Rod
> 
> I have tried a few and always finish back with iMovie.
> 
> It is just intuitive and user friendly.
> 

And nothing beats it for the price!
 

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG] How to make a m4v video loop on iPad Air 2

[Peter Hinchliffe]

> On 13 Feb 2022, at 5:45 pm, Matt Falvey  wrote:
> 
> Hi Ronni, thanks for the reply.
> 
> I tried the first option of going to Settings and then Photos, but I cannot 
> find a Repeat option for slideshows anywhere. 
> 
> The options I have are: Allow Photos to Access Siri & Search, iCloud, 
> Optimise iPad Storage, Download and Keep Originals, Upload to My Photo 
> Stream,, Shared Albums, Hidden Album, Photos Tab - Auto Play Videos and Live 
> Photos, Memories, Transfer to Mac or PC. 
> 
> 
> With regard to Quicktime that is the main cause of my problem - it is not on 
> my iPad! Nor does it seem as if it is available, (at least not on the app 
> store). 
> 
> I knew how to loop with Quicktime I had been doing it for years but because I 
> had to get the newer iPad Air 2, OS 14.8.1 the only way I could find to make 
> the videos play was by using the AppleTV app and that as I mentioned doesn’t 
> have a loop feature.
> 
> Take care.
> 
> Matt.

Typing “Loop video iPad” into Google returned a list of options. One of these 
is “Loopy” which seems to just the ticket, but although is it listed as free to 
download, it does turn out to be subscription based. I suppose it depends on 
how often you intend to use it. There seems to be plenty of other options, one 
of which turns out to be Keynote, which is probably already on your iPad is is 
definitely free.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} Christmas Present to you

[Peter Hinchliffe]

Just go to http://www.wamug.org.au/join/ on our ancient and creaking web site 
for the banking and joining details

> On 28 Dec 2021, at 7:48 pm, Julie Bedford  wrote:
> 
> Hi Kevin,
> 
> Yes I would like to continue but just need to make sure I have the correct 
> bank details
> 
> Thanks
> 
> Julie
> 
>> On 28 Dec 2021, at 9:39 am, kal...@iinet.net.au wrote:
>> 
>> 
>>> On 27 Dec 2021, at 5:35 pm, Maureen Smith  wrote:
>>> 
>>> 
>> I would like to rejoin WAMUG and need info on how to go about it.
>> 
>> Regards,
>> 
>> Kevin Lock
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> 
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Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} 2012 time capsule - replacement suggestions

[Peter Hinchliffe]

The hard drive on my Time Capsule died about 18 months ago, but the TC is still 
working fine as a WiFi hub. I was using the hard drive as my Time Machine disk. 
I have since replaced it with a 5Gb external USB Drive, but the WiFi is working 
as well as ever.

The heat over the past few days did have an effect on my iMac though - 
yesterday morning iStat Menus told me the CPU was running at 95°C, which 
explained why the mouse had a mind of its own and very few Safari extensions 
were working properly, and I couldn’t connect to my Bluetooth headphones. 
Turned it all off overnight  and everything is back to a normal 50-60°C today. 
Could have cooked bacon with it yesterday.

> On 28 Dec 2021, at 4:13 pm, Adam Lippiatt  wrote:
> 
> For what it is worth, I just bought a second hand airport extreme on ebay and 
> I love the ease of setup.  I already have an older time capsule whose hard 
> disk is still spinning away for all of these years.  
>> On 28 Dec 2021, at 11:44 am, gary dorn mailto:gd...@me.com>> 
>> wrote:
>> 
>> hello WAMUG
>> 
>> The heat over the last few days seems to have killed our 2012 Time Capsule, 
>> which we use to have a home Wifi network to connect all our devices too - 
>> phones, apple tv, macbook air and a printer. this time capsule was connected 
>> to a SouthernPhone wifi router for internet access.
>> 
>> symptom is  - no light (can hear and feel hardisk spinning)
>>  no home network connections via Wifi
>> 
>> is there suggested replacement for this. 
>> 
>> We previously just used an Airport base station - which I have now 
>> reconnected to use in the mean time - but it tends to be a bit flaky and 
>> slow.
>> 

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} Extending a wifi network

[Peter Hinchliffe]

> On 19 Dec 2021, at 2:26 pm, Peter Crisp  wrote:
> 
> Hi Adam, sorry for late response on this. I had been using a Time Capsule 
> with an ethernet connected Airport Express down the end of house for WiFi 
> extension for my kids - it has been poor at best. Finally I told my son to do 
> a bit of research and I will look into anything to consider next option. He 
> looked around and said "What about the Google Nest mesh solution". I thought 
> about it and figured no way will that be compatible and still be able to to 
> the Time Capsule backups at the same time. 
> 
> Well, have a read of this below.
> 
> It actually works really well, from my NBN into the house, the Cat 6 plugs 
> straight into the Nest base point. The Apple Time Capsule then plugs into the 
> <.> port of the Nest. Then you set up the two additional (or one if you just 
> get one) remote mesh wifi points and configure them using the Google Home 
> app, all very easy. And it just works. And - my Wifi signal down the back of 
> the house is super quick - 60-70mbps. 
> 
> Kids are now happy can all concurrently stream as much as they like with no 
> chattering to the stream. 
> 
> 
> https://discussions.apple.com/thread/251071805
> 
> It's worth considering.
> 
> 
> Kind Regards
> 
> 
> Peter Crisp
> 

Great news Peter. Gives me food for thought for enhancing my set up when it 
eventually becomes necessary (nothing lasts forever). 



Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} Extending a wifi network

[Peter Hinchliffe]

> On 13 Dec 2021, at 11:03 am, Adam Lippiatt  wrote:
> 
> Hi all
> 
> I need to extend wifi into the garage for some remote switches. I currently 
> have a time capsule which provides a Wi-Fi network at home and I was thinking 
> of sourcing an inexpensive AirPort Extreme base station and place it where 
> the signal is still good and use it as a bridge.  
> 
> Does anyone have a view on this?
> 
> Thanks
> 

As long as you can get hold of the AE at a reasonable price it should work 
well. I have a similar setup, and get pretty good coverage from one end of our 
house to the other. Your main problem will be getting hold of the AE, which is 
no longer supplied or supported by Apple. 

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} Are You Receiving??

[Peter Hinchliffe]

> On 11 Dec 2021, at 6:48 pm, Robin Belford  wrote:
> 
> Pete, 
> You’re going to have to tell us.
> Is there a problem with the list or not?
> 
> Robin
> 


From the furious activity the test post stirred up, it seems the list is just 
fine, thanks very much. We’re trying to work out other reasons why the Meeting 
invitation didn’t go out, but it’s not because of any problems with the list 
itself.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} Kernel Panics Every 48 Hours - late 2013 iMac running MacOS 10.15.7

[Peter Hinchliffe]

The first thing I’d be doing is disabling any non-standard software for a 
while. Although you quote “the usual add-ons”, the only ones you mention and 
which I also have installed are CCC and Default Folder. The first suspects for 
me on your list would be CleanMyMac and Intego Virusbarrier, both of which are 
totally unnecessary on a Mac, as their functions are already being performed by 
MacOS itself and are potentially creating conflicts. Since you apparently tend 
to sleep your Mac than turn it off at night all the built-in functions will be 
active.

I’’m not familiar with Fluor or Magnet, but again try running with these 
disabled for a while and see if things improve. Part of your strategy could 
alos include running Activity Monitor periodically to see what processes are 
(a) using the most memory and (b) consuming  the most processor time. I’m 
running Big Sur, and am regularly afflicted by a process called “bsdtar” of 
which I often have over 50 instances runnnig at a time, and bringing my Mac to 
a crawl. Using AM to quit them all fixes the problem. I’ve recently read 
somewhere that Parallels Toolbox is behing the bsdtar activity, so I’ve 
disabled it and so far the problem as not reappeared.

The other thing is to try starting up in Safe Mode and then restart normally:

• Power on or restart your Mac, then immediately press and hold the 
Shift key as your Mac starts up.
• Release the key when you see the login screen.
• Log in to macOS.
• You may be asked to log in again. On either the first or second login 
window, the words Safe Boot should appear in the upper-right corner of the 
window.

 I’ve had this process fixes weird behaviours before as well.


> On 17 Nov 2021, at 5:52 am, Adam Lippiatt  wrote:
> 
> Hi all
> 
> My iMac is crashing whether:
> 
> - on sleep or with sleep disabled;
> - with external hard drives connected and with no devices other than original 
> keyboard connected,
> 
> every roughly 48 hours.  It always lasts 24 hours but never gets to 72 hours. 
>  
> 
> When sleep is not disabled it will wake from sleep no worries within the 48 
> hour period, so the only unusual behaviour is the kernel panic every roughly 
> 48 hours.
> 
> Is my strategy (in order):
> 
> - run my computer in safe mode for 48 hours and see if I get a kernel panic;
> - do a hardware check with apple diagnostics if I get a kernel panic;
> - zap nvram pram if I get no bad results;
> - if I get kernel panic;
> - reinstall OS and restore files from backup;
> - get a new Mac?
> 
> My software suite has been pretty stable for a while - the usual add ons:
> 
> - carbon copy cloner;
> - cleanmymac;
> - intego virusbarrier;
> - default folder;
> - Fluor (function key behaviour software);
> - Magnet for windows managment.
> 
> 
> Thanks
> 
> Adam
> 
> 
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Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} OSX 12 - Monterey

[Peter Hinchliffe]

> On 29 Oct 2021, at 8:12 am, Tim Law  wrote:
> 
> The entry level MBPRO at $1300 don’t have an SD card reader like my existing 
> MBPRO does, and running emulation like VMWare still seems problematic. 
> 
> I use the emulation to run car diagnostic software, oziexplorer for mapping 
> and to lose these functions and ports would be a backward step
> 
> I’ll have to see if the features of Monterey outweigh the the hassles of 
> workaround 
> 
> Tim Law
> 

I have run Parallels Desktop on a client's M1 iMac as a way of solving their 
dilemma with MYOB. They’re having to run the Windows version to get around 
MYOB’s incompatibility with both hardware and the OS. Parallels runs Windows 10 
just fine on an M1 chip under Big Sur! 

The other physical limitations have been with us for years, and can be dealt 
with one way or another. No panic yet though - my old faithful is still running 
fine.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} OSX 12 - Monterey

[Peter Hinchliffe]

> On 28 Oct 2021, at 1:45 pm, Tim Law  wrote:
> 
> Good afternoon
> 
> For those who are wondering, OSX 12 became available to me today. 
> Unfortunately the compatibility list does not include my 2012 Mac Book Pro. 
> 
> From Everymac.com they tell me:
> 
> Apple specifies that macOS Monterey runs on these Macs:
> 
>   • MacBook (Early 2016 and later)
>   • MacBook Air (Early 2015 and later)
>   • MacBook Pro (Early 2015 and later)
>   • iMac (Late 2015 and later)
>   • iMac Pro (2017 and later)
>   • Mac mini (Late 2014 and later)
>   • Mac Pro (Late 2013 and later)
> 
> 
> The upgrade went as expected. Several iOS devices were also update this 
> morning, without calamity.

Thanks Tim. Very reassuring. My 2011 MacBook Pro also misses the cut. Stuck at 
Mojave there, but the new M1 MBPs are drawing my gaze away...

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} WAMUG general meeting

[Peter Hinchliffe]

> On 3 Aug 2021, at 7:35 pm, Peter Curtis  wrote:
> 
> HI
> When I try to join I’m told the meeting is the 1/8/22 and there is no meeting 
> today
> 
> 

It’s a major snafu. I’ve just spoken to Maureen who is profusely apologetic. 
She doesn’t know how it happened, but somehow the meeting ID got all munged up 
and thinks the meeting was scheduled for 1 August. It also doesn’t help that 
Maureen wrote Tuesday, 2 August in her email…

She will be contacting everyone with alternative details.

Cheers,

Peter

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[WAMUG} test

[Peter Hinchliffe]

Just a test


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: [WAMUG} MS Office for Mac

[Peter Hinchliffe]

> On 29 Mar 2021, at 5:00 pm, Pete  wrote:
> 
> Hi Neil, yes I agree with your comments below. My deal was 30% off the 
> regular Microsoft price of $129 I think brought it down to $90 odd. Then with 
> tax deductibility down to $55 there abouts. Happy with that. 
> 
> The discount continues as well for all years I remain subscribed.
> 
> 
> Regards
> 
> Pete
> 

As much  as I hate both subscription-based software, and have an aversion to 
Microsoft Office software, I decided several years ago to take out an Office 
365 subscription.

 It is extremely difficult to work in a professional environment with Microsoft 
Office. It is simply a necessary evil. Despite my misgivings, I do recognise 
that Office 365 actually represents extremely good value. At $99 p.a., and a 
with a renewl coming up in April, I will be happy to pay it. I givers me the 
ability to instal it on every device I own, and to able to operate trouble-free 
with all Office documents people send me.

Having said all that, I rarely use any of the Office products for document 
creation. I  find them overblown, confusing, and laden with features that often 
don’t work very well. I’m much happier working with Pages for most document 
creation, and I’ll always use Numbers in preference to Excel if I need a 
spreadsheet. It’s simply a more elegant product, and more than meets my needs. 
If I need to collaborate with an Office user, Isimply export as Word or Excel. 
The compatibility with modern versions of both platform is very good.

The truly frustrating thing about it is, even more than the terrible software 
that it is, is the many things that I see people try to do with it when there 
are much more appropriate, simple and cheap ways to achieve the same ends. For 
example, so many people seem to like to use Excel as a database solution. It’s 
a terrible idea, for so many reasons I haven’t got time to go into here. Being 
a filemaker Developer I naturally go t Filemaker for a database solution, but 
there are many easy, inexepensive solutions, all of which are better than 
Excel. That's just one example.

I could go on, but I won’t. Suffice to say I have never regretted my decision 
to take an Office 365 subscription.



Kind regards,

Peter HinchliffeApwin Computer Services
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Phone (618) 9332 6482Mob 0403 046 948

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Re: [WAMUG} Finally a win with Apple .... YAY !!

[Peter Hinchliffe]

I can report a very positive recent experience with Apple.

My ancient (2015 vintage) iPad Pro suddenly decided not to turn on, even when 
plugged into a power source. After much experimentation I was able to get it 
started only if it was connected to my iMac with iTunes running. At least this 
allowed me to run a backup, but I also entered a chat session with Apple 
Support. 

This proved invaluable. While the iPad was running, they were able to perform 
diagnostics on the device online, which confirmed that the battery needed to be 
replaced. They then submitted a written report with a Case Number to my Apple 
ID. 

I then booked a Genius Bar session with the Apple Store in Perth. They were 
able to retrieve the report and there were no further questions asked. They 
immediately set about organising a replacement. Not a replacement battery - a 
replacement iPad (apparently they don’t replace just batteries - it’s too 
hard)! The Genius Bar appointment was on the Friday before Australia Day. The 
replacement iPad came into the store the following Wednesday, and I picked it 
up on Friday last week.

The new iPad is a brand new replacement 2015. I’ve now successfully restored 
from my backup, and it was all done for $165, Apple's standard cost of a 
replacement iPad battery. The whole operation was a smooth as silk.

My real lesson from all of this was the value Apple provides by taking 
advantage of their online support.

> On 31 Jan 2021, at 6:59 pm, Stephen Chape  wrote:
> 
> Oh sorry Pete.
> The iMac has performed 10 times faster since the upgrade.
> 
>> On 31 Jan 2021, at 4:59 pm, Peter Crisp > <mailto:petercr...@westnet.com.au>> wrote:
>> 
>> HI Stephen, yes that is very poor that firstly the iMac performed so poorly 
>> and THEN Apple had the cheek to suggest you need to upgrade your 2019 iMAC!!
>> 
>> Not good enough. I am glad you got satisfaction eventually. I suppose we 
>> await to hear if the unit does in fact perform the way it should after you 
>> get it back.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>> 

Kind regards,

Peter HinchliffeApwin Computer Services
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Phone (618) 9332 6482Mob 0403 046 948

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Re: [WAMUG} MacBook Air problems

[Peter Hinchliffe]

> On 1 Jan 2021, at 5:56 pm, Rosemary Spark  wrote:
> 
> Hi all.
> I have a Macbook Air that is constantly saying it's almost full. This causes 
> the computer to slow and apps to crash also I can't update.
> There is very little on it..running Mojave because Family Tree Builder was 
> only 32 bit. Now it's 64 bit I can't update to Catalina because there's not 
> enough room
> 11.4 GB apps; 8.41 GB Docs; 8.34 GB photos and 81to 102 of system files.
> I have re-started a number of times
> started in safe mode
> tried to delete logs and caches that I can find that I don't want
> looked at activity monitor but can't see anything obvious
> Nothing has made any difference.
> 
> Macbook Air 13 in 2017; 121 GB Running Mojave10.14.6
> 
> Rosemary Spark
> PO Box 781
> South Fremantle WA 6162 Australia
> Phone: + 61 ‭8 6397 6822‬
> Mobile: 0414268043
> 

Do you have the Status Bar active in your Finder Windows? If not open a Finder 
Window and press cmd-/ (or go View > Show Status Bar). This will show you how 
many items are being displayed in the current window, as well much available 
space your computer thinks it has left on the main drive. What is is telling 
you?

Kind regards,

Peter HinchliffeApwin Computer Services
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Re: Compact Flash Card.

[Peter Hinchliffe]

> On 24 Dec 2020, at 5:50 am, Anthony (Tony) Francis  <mailto:antne...@mac.com>> wrote:
> 
> Good Morning Stephen
> 
> Thank you for your suggestions,all tried but without success,when I opened 
> Disk Utility the Card was no where to be seen, the Card Reader is working ok, 
> having tried other cards all working fine. The Card isn’t working in the 
> Camera and I have tried the Card in a different Camera, so I’ll have to see 
> if an IT person can help, otherwise the Photo’s will remain locked away. One 
> suggestion from the “ Camera" was that the Card needed re-formatting, I don’t 
> think that would be the way to go as I’ll lose everything.
> SanDisk trouble shooting wasn’t very helpful either,all assume that the Card 
> will be found by searching. So I think I’ll drop SanDisk an e-mail and see if 
> any of their technicians can help.
> 
> Again thank you for your help Stephen.
> 
> Kind Regards
> 
> Tony Francis
> 
> BODDINGTON.


Have you tried the good ol’ 4-finger salute (reboot the computer while holding 
down the Option, Command, P and R keys all at the same time. Keep holding until 
the computer restarts at least twice - I usually wait for the third restart)? 

This used to be called resetting the PRAM. It’s called something else these 
days but it has the same effect. 

Worth a try. I’ve had it fix similar problems many times in the past.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: big sur

[Peter Hinchliffe]

> On 23 Dec 2020, at 11:29 am, John Thompson  wrote:
> 
> Greetings All,
> 
> A little patience is all that is required.  Just after posting my previous to 
> the list, Macmini and Big Sur came to life.
> 
> All appears good and the interface is quite pleasing.
> 
> Best Wishes to all
> 
> John Thompson
> jetj...@optusnet.com.au 
> 
> 

And I was just about to cross my fingers and everything!

Merry Christmas to you and Julie.

Cheers,

Peter

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Re: big sur

[Peter Hinchliffe]

> On 23 Dec 2020, at 1:25 am, Philippe Chaperon  wrote:
> 
> Hi Rosemary and Peter, 
> 
> I have updated my 21” iMac 3 days ago, after having done a full bootable copy 
> of the HD, and so far so good. I must admit that I have only used a few 
> applications so far, mainly Excel, Mail, GraphicConverter, Safari, FireFox, 
> Reunion and Heredis and no problems noted. 
> 
> Merry Christmas and a Happy New Year to all WAMUG members
> 
> Keep safe and enjoy the festivities. 
> 
> Best Regards,
> 
> Philippe C. 
> 

Great news Philippe. I must say I do feel better about Big Sur overall than I 
ever felt about Catalina, which I think was somewhat of a testing ground in 
preparation for Big Sur, and a “proof of concept” for going all 64-bit. Even 
Kinemac, an animation application I obtained back in 2013 as part of a software 
bundle, and has not received an update in all the time since then, has now gone 
64-bit with the release of version 2.0! I think all the software thats’s 
important to me is now 64-bit, which certainly was not the case at the 
beginning of the year! I’ll be moving forward with confidence I think.

Have a great Christmas and all the best for the New Year.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: big sur

[Peter Hinchliffe]

> On 22 Dec 2020, at 8:46 am, Rosemary Spark  wrote:
> 
> What do you think is it OK to download now?
> Macbook Pro 13 " 2017 Catalina 10.15.7
> Cheers
> 

Don’t see much in the way of problems out there in the wild. I’ll probably 
update during the Christmas break. Never did do Catalina, and the problem is 
now that the latest versions of Pages, Numbers and Keynote require 10.15 or 
later. This will happen with increasing frequency with other apps, especially 
as they get updated to work with the M1 processor, so I guess it’s time to move 
on anyway.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Big Sur ??

[Peter Hinchliffe]

> On 16 Nov 2020, at 4:54 pm, Stephen Chape  wrote:
> 
> I have had Big Sur installed on my 2017 iMac for about 3 days and no issues 
> so far !!
> 

Reassuring news indeed, seeing that I also have a 2017 iMac  : ). Still gonna 
wait a couple of revisions though...

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Alternative to Time Capsule

[Peter Hinchliffe]

> On 16 Nov 2020, at 8:37 am, Peter Crisp  wrote:
> 
> H there, my Brother in law has two iMacs each of which we’re backing to his 
> old style flat Time Capsule which is now dead - tried all of the reset 
> methods numerous times. It’s cactus. Some options he has are to buy a used 
> tower style TC or go to using his iiNet NBN modem Wifi and attach a backup 
> NAS drive to it and set Time Machine to push backups to the NAS. 
> 
> Does anyone have experience with either and if the NAS route is all ok, is 
> there a recommended brand of NAS?
> 
> Does Migration Assistant work ok in pulling back to set up a new iMac from a 
> backup on a NAS? Are there any downsides to a NAS solution.
> 
> The TC is such a good device it is a shame that Apple no longer produce them. 
> There may be some new-old stock laying around or a cleared known used one 
> would be ok I suppose.

The hard d
rive in my TC died several months ago, but the networking hardware still works 
so i’ve replaced the TM functionality with a couple of 3 & 5 Tb USB drives. 
Fortunately these are now cheap enough to make this feasible. I’m looking at a 
NAS eventually but managing with the current set up at the moment.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Big Sur ??

[Peter Hinchliffe]

> On 13 Nov 2020, at 5:20 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> The Big Sur macOS 11 upgrade seems to have crept up unnoticed.
> Just heard about it from a UK Mac User Group I belong to.
> 
> Regards,
> Stephen Chape

Yes, it literally crept in this year, pretty much completely unannounced 
(officially) by Apple. I think the first I heard about it was on MacWorld on 
Friday morning. The second time I heard anything about it was on Sunday from a 
client who went ahead and installed it on his 13” Macbook Pro which is now 
unresponsive, so as with all first releases of new Mac OS software, treat this 
one with extreme caution, at least for the first couple of releases.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

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Re: TC Backups to a full disc drive

[Peter Hinchliffe]

> On 15 Oct 2020, at 1:30 pm, Neil Houghton  wrote:
> 
> Hi Pete,
>  
> Yes, I backup both our laptop and a secondary iMac to the same NAS.
>  
> I don't remember the details of how I set it all up but I currently have the 
> 2-disc NAS set-up as just 2 separate hard drives (ie SPAN not RAID) and:
> On HD 1 I have:
> Separate user folders for myself & Georgie
> A shared folder open to both of us
> A media folder to use as an iTunes server (not currently used)
> HD 2 is enabled for TM backup and the two computers create their own TM 
> sparsebundle backups on this drive
>  
> That is the general setup and it all seems to work fine - so consequently, 
> having not had to sort anything out, I don't actually remember much about the 
> details!
>  
> Obviously this does not give me the same redundancy as using a RAID setup 
> however I also have clones and sync to the cloud as other levels of 
> backup/redundancy.

Good news Neil. The hard drive in my Time Capsule has died, and have been 
pondering its replacement with a NAS for some time. Your experience is 
encouraging. I’ve been using separate USB hard drives in the meantime, mainly 
because of cost, but it’s probably time to have another look at Officeworks, 
especially in the light of recent government announcements.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: TC Backups to a full disc drive

[Peter Hinchliffe]

> On 14 Oct 2020, at 9:00 pm, Neil Houghton  wrote:
> 
> 

> This page specifically covers TM backups:
> https://www.seagate.com/au/en/support/kb/business-storage-nas-how-to-back-up-with-time-machine-backup-005280en/
> 

I presume it’s possible to set up the NAS as a TM machine for multiple 
computers? I expect it’s simply a matter of simply setting up separate share 
for each computer, but it’s not clear from the links you’ve given. Their 
documentation is a little sparse on this subject.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: iMac takes a long time getting to Login ?

[Peter Hinchliffe]

> On 4 Oct 2020, at 3:32 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> My daughter bought a new iMac in March this year (her 2010 model had become 
> way too slow).
> But this new one takes 4 minutes from switch on to reach Login.
> Then quite a while after Login before desktop is ready.
> 
> Specs as below:
> 
> iMac Retina 4K, 21.5 inch 2019.
> 3.6Ghz Quad-Core Intel Core i3
> Memory 8GB 24 MHz DDR4
> Startup Disk Mac HD
> Graphics Radeon Pro 555X 2 GB
> 
> Any ideas on speeding it up would be greatly welcomed please.
> 
> Regards,
> Stephen Chape
> 

Easy question, not so easy when it comes to an answer, especially sight-unseen. 
The specs seem OK. Being a 2019 computer, is it running Mojave or Catalina? Is 
the HD OK? So many variables and questions. The quickest (and cheapest!) 
answers might be found with a booking at the Genius Bar, seeing it’s a new 
machine.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Migration from 2011 MBP to 2016 MBP

[Peter Hinchliffe]

> On 18 Sep 2020, at 1:59 pm, Peter Crisp  wrote:
> 
> Hi there, my son has got himself a 2016 MBP which has USB-C ports only. He 
> only has his USB-C charging lead for the new MBP (but he does have a USB-C to 
> HDMI and USB-C to USB2 plug ended cables) but I have no other means to 
> communicate directly between the two which has a plug end to get into the 
> USB-C connector. Will migration assistant work via the USB2 port on the old 
> MBP to the USB-C port on the new MBP?
> 
> My alternative is to restore from a TM back up which has always been 
> successful but slowish. Can anyone recommend anything else to do this?
> 
> Regards
> 
> Pete.

Last week, JB-HI were advertising a range of USB-C mutilport dongles, which are 
pretty much essential for a computer with nothing but USB-C ports. They’re not 
the cheapest thing in the world but are a worthwhile investment until the rest 
of the world catches up with USB-C devices.

In the meantime, I’d say that the TM restore might be your best option. You 
could also consider restoring across an Airport wireless network connection, 
but you need to be able to guarantee constancy of connection, so I’d  always 
leave that as a last resort.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Two Factor Authentication ?

[Peter Hinchliffe]

> On 15 Sep 2020, at 4:39 pm, Ronni Brown  wrote:
> 
> Sorry Peter H... but I can’t resist, Glenn Fleishman is your “Clenn 
> Felishman” 
> I can never remember how to spell his name 
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 


Oops! Sorry Ronni. Can’t tell you how many times I looked at that as well. Put 
it down to my declining tryping and speeling skills as the years advance...

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Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
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Phone (618) 9332 6482Mob 0403 046 948

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Re: Two Factor Authentication ?

[Peter Hinchliffe]

> On 14 Sep 2020, at 4:28 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> Yesterday I initiated the above to stop Apple harassing me.
> Now when I send friends a text from my iPhone 6s, it also appears with any 
> replies on wife’s iPhone SE.
> How can I stop this please ?
> 
> 
> Regards,
> Stephen Chape
> 

This is now a complex area. The general advice is against sharing your Apple ID 
with anyone else, but you may have a need to share some features such as 
contacts, etc. You can set up Family Sharing to deal with this, but I strongly 
advise you to have a look at “Take Control of Your Apple ID” by Clenn 
Felishman, from www.takecontrolbooks.com <http://www.takecontrolbooks.com/>. 
These books are inexpensive and come in te form of eBooks and/or PDFs. This 
particular title takes you deep into the intricacies of managing your Apple ID, 
a topic which has now become so complex that it has an etire 100+ page book 
devoted to it.

Sorry to sound like an advert, but I’ve just had a quick look in my copy and 
found that the questions you area asking are pretty well covered.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Music

[Peter Hinchliffe]

> On 29 Jun 2020, at 7:48 am, Juliet Kitson  wrote:
> 
> Hell All
> While on the subject of music I just purchased a download of an album from 
> Ireland but it came as a zip when unzipped it came as wma files is there a 
> way to convert to MP3 so I can play it in  Itunes. Regards Bill

Try All2MP3 (https://all2mp3.en.softonic.com/mac). Despite the user reviews 
I’ve had very good results with this for many years. You could also try Music 
Converter from the same site (https://music-converter-mac.en.softonic.com/mac), 
which seems to have more positive comments.



Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Ext drive connectivity

[Peter Hinchliffe]

> On 15 Jun 2020, at 12:43 pm, Neil Houghton  wrote:
> 
> Hi Peter,
> 
> Not directly relevant, but I found this article on the CCC website, regarding 
> Catalina Issues, interesting  
> https://bombich.com/kb/ccc5/macos-catalina-known-issues
> 
> Remember when "it just works" was uttered with a (relatively) straight face - 
> though never completely accurate  ;o)
> 
> 
> Cheers
> 
> 
> Neil
> 
> 

Thanks Neil. There are enough workarounds and mentions of fixes in upcoming 
Catalina “betas” to give room for help to create room for hope with the next 
version.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Ext drive connectivity

[Peter Hinchliffe]

> On 14 Jun 2020, at 9:41 am, John Thompson  wrote:
> 
> Maybe Peter H. or Daniel Kerr could assist in this one.
> 
> For quite a number of years I have been using a Voyager Q External drive, 
> purchased from Daniel, for my Backup and Time Machine, connected to my Mac 
> Mini (Late 2014) via Thunderbolt to firewire cable.  This has worked fine 
> until my upgrade to Catalina which no longer supports Firewire and now 
> requires USB 3 connectivity.
> 

I still haven’t done the deed regarding Catalina, John. Now that Filemaker 19 
is here I’m thinking more about it, but it’s issues like this that keep me 
nervous. We’re only a week away from WWDC so I guess I’m now waiting to see 
what they come up with for the next iteration.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Extending win to cover black spots

[Peter Hinchliffe]

> On 21 May 2020, at 4:04 pm, Marcus Harris  wrote:
> 
> Hello all at WAMUG, 
> 
> I live in a two storey apartment and I am connected to the NBN and my 
> provider is iiNET.
> 
> My router/modem is a TP Link Archer VR 1600v— AC 1600  Wireless Dual Band
> 
> It is connected at the front door and broadcasts wifi ok to the middle of 
> both levels but not to the rear of the either level
> 
> I decided to search for wireless range extenders and then came across power 
> line adapter kits.
> I found both items made by TP Link and available locally off the shelf.
> 
> My query is in parts.
> Would those using range extenders recommend I buy one? And would it be a TP 
> Link model again?
> And then, would a powerline adaptor of a wireless range extender be the 
> better choice.
> Regards   

I have to say Marcus that my experience with Powerline devices has not been a 
happy one. I have also tried a few different range extenders, with varying 
degrees of success, but I have finally settled on the Apple Time Capsule/ 
Airport Express combo that Peter Crisp describes, and have not had a single 
problem in the several years I’ve been running them. The main problem with them 
now is that Apple have discontinued them. 

When my units eventually die I’ll be looking one of the new Mesh solutions, 
such as the Netgear Orbi. These things have a very good reputation, and are 
about a third of the price they were when they first appeared in shops. 
Although I haven’t yet had personal experience with any of them, it will be 
definitely something I’ll be looking very closely at when the time fro 
replacement comes, certainly ahead of any Powerline solution.

I would be good to hear from anyone on the list who has had any practical 
experience with a Mesh solution.

Kind regards,

Peter HinchliffeApwin Computer Services
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Re: mind disfunction

[Peter Hinchliffe]

> On 13 May 2020, at 12:34 pm, Rosemary Spark  wrote:
> 
> I forgot the zoom meeting last night. Sorry. Was is recorded by any chance?
> 

No, sorry. Tuesday’s session was very much a meet-and-greet, and more a proof 
of concept than anything else. It was very much a learning experience for 
everyone. It is intended that future sessions will involve recordings of 
selected segments.

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Re: Popclip

[Peter Hinchliffe]

> On 13 May 2020, at 9:33 am, Peter Crisp  wrote:
> 
> Thanks Peter for the update. Will take a look further into it.  
> 

I’ve discovered why my demo session failed so miserably on Tuesday night. The 
secret is to share the Home Screen, not any particular window or application 
view. Learning all the time. Next time we’ll get ‘em...

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Popclip

[Peter Hinchliffe]

It seems I was suffering from severe memory dysfunction during last night’s 
Zoom meeting when I informed everyone that PopClip is free. Turns out that’s 
not quite true. It’s $19.99 on the App Store. 

It’s the 100 or so extensions that are free. Apologies to everyone.

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Re: Horrible Catalina

[Peter Hinchliffe]

> On 1 May 2020, at 8:57 am, Peter Crisp  wrote:
> 
> Thanks for that Peter. I don't think I have ever launched Numbers in my life. 
> I must take a look for my curiosity.  
> 
> 

Just don’t expect to run it like Excel. It uses the concept of Tables within 
Worksheets, so you can keep all your associated data nice and discreet. You can 
have multiple worksheets, of course, but multiple tables within each worksheet. 
You can also refrence data cells between tables as well as worksheets, just as 
in Excel. 

Numbers doesn’t support pivot tables, but it does have categories and summary 
fields, which gives you the same effect. So many other differences.


Enjoy.



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Re: Horrible Catalina

[Peter Hinchliffe]

> On 30 Apr 2020, at 3:05 pm, Neil Houghton  wrote:
> 
> Hi Peter,
>  
> I must admit that, like you, I stayed away from subscription software until 
> very recently – I just wanted a one-off purchase that I could use until it 
> either stopped working or a new version had a “must-have” feature – and I 
> think Apple introducing Time Machine was the last time I thought a new 
> feature was must-have  ;o)
>  
> However when I recently, finally, moved up from Snow Leopard I had to say 
> goodbye to Office 2004!

Like you, I resist subscription software as much as possible, but I did bite 
the bullet with Office 365 and, like you, appreciate the benefits. The one 
subscription lets me use it legally on all of my computers, and even in Windows 
running under Parallels desktop.

I’d rather not use Microsoft Office at all, but I’m realistic enough to know 
that it’s a necessary evil. I use it mainly to open Office documents. While 
many other programs also open Office documents such as Pages, Numbers, etc, 
sometimes the only way you can see the document as it was intended is to open 
it in Office itself.

For document creation I pretty much always use Pages and Numbers. I find 
Numbers to be an extremely capable and highly underrated spreadsheet 
application. It certainly doesn’t do everything that Excel does (and the Mac 
version of Excel doesn’t do everything the Windows version does!) but Numbers 
does some very useful things that leave Excel in the dust when it comes to 
efficiency and presentation. I do wish Apple would pay more attention to it.

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Re: Horrible Catalina

[Peter Hinchliffe]

> On 30 Apr 2020, at 12:32 pm, Peter Crisp  wrote:
> 
> Thanks Stephen for this and the other email on the Office link. I presume 
> there is a way to screen all applications installed to confirm the 
> 32bit/64bit compatibility as a predecessor before deciding to launch into 
> Catalina update.
> 
> 
> 
> Kind Regards
> 
> 
> Peter Crisp
> 


The System Report in MacOS gives you a guide, but by far the best resource is 
Go64 from St Clair Software

https://www.stclairsoft.com/Go64/ <https://www.stclairsoft.com/Go64/>

This program scans your computer and shows a list of all software on your 
computer. You can clearly see which apps are 64 bit and which are 32 bit, but 
it goes so much further than that. It also shows a list of software which is 
“mostly” 64 bit, but may have problems because of some components which may be 
32 bit. In other words, the programs will launch, but certain activities may 
wither fail or even cause the software ot crash.

Go64 bit also has a delete function, letting you remove 32 -bit software on the 
fly, rather than having to make a note of it and look for it afterwards. Handy 
as a clean up tool even after installing Catalina.

These are just a few of its functions. Did I mention it’s free (donationware)? 

Well worth the download.

Kind regards,

Peter HinchliffeApwin Computer Services
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Re: Horrible Catalina

[Peter Hinchliffe]

> On 30 Apr 2020, at 6:05 am, clamshell  wrote:
> 
> Hi, Alan,
> 
> It’s not just disliking Catalina; it is interfering with what I am trying to 
> do. I use a Wacom tablet and stylus. Just moving the stylus around causes the 
> interface to switch to another, random location, or go totally blank. And, I 
> have 2 small Western Digital external disks. On the previous IOS, they showed 
> up on the desktop — now they don’t. What’s worse is, I can’t eject them.  I 
> have more gripes about Catalina, but I wont inflict them on you.
> 
> Anyway, thanks very much for the links to the Queensland User Groups.
> Cheers,
> Pat
> 
> 

From a Finder window, have you checked Finder > Preferences > General? Not 
having Catalina yet either I’m not 100% sure of my ground here, but I’m 
assuming things haven’t changed THAT much, but there should be a checkbox 
allowing you to show a number of items on the desktop. You’ll see Hard disks at 
the top of the list.

Things have been extremely quiet on the Catalina from ever since it was 
released. I don’t know whether this is because nobody is downloading it or 
everyone who has is happy with it. I do know that Adam Engst from Tidbits was 
forced to move to Catalina after a recent SSD failure. Like the rest of us he 
was waiting for the “right” time, but since upgrading he seems to have no 
complaints.

Still thinking about it, but my Mojave frying pan is working so well I don’t 
want to go jumping into any fires...

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Re: Word

[Peter Hinchliffe]

> On 21 Apr 2020, at 11:18 am, Juliet Kitson  wrote:
> 
> Hello
> Thanks for the info finally found them but only 1/2 1/4 3/4 where are the 
> rest it seems when software is updated they seem to remove useful parts.
> regards Bill

The Character Set contains characters for only ½, ¼, ¾, ⅓ and ⅔. For anything 
else, you'll have find either a dedicated font or create your own fractions 
using super/subscript and kerning adjustments, probably along the lines of 
Peter Faulks’ suggestion.


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Re: Word

[Peter Hinchliffe]

> On 21 Apr 2020, at 8:09 am, Juliet Kitson  wrote:
> 
> Hello again.
> Another problem I have just started using word 2016 but I can't find how to 
> enter symbols like 1/2 etc. Does anybody know. As an after thought I can,'t 
> use the latest version of word as I am running Majove on this computer.I 
> can't upgrade to catalina because my photo shop CS3  will not work with 
> catalina.
> Regards Bill

There are a few ways to achieve this, with Word’s method probably being the 
worst. In fact, on my copy, any attempt to access Word’s method causes it to 
crash. 

By far the easiest is simply to use you Mac’s own built-in facilities. First of 
all, have a look in System Preferences > Keyboard > Test. You’ll see that 
simply typing “1/2” will automatically replace it with ½. This is meant to work 
anywhere (not just Word) but can be inconsistent, so
In Word, go to Edit > Emoji & Symbols. This brings up the MacOS Character 
Viewer. In the Search filed at the top of the window, type “half” (without the 
quotes, of course). You’ll see the ½ character on the second or third line. 
Simply double click it to insert it into your document.

Method 2 always works.

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Re: A salutary lesson

[Peter Hinchliffe]

> On 13 Mar 2020, at 10:37 am, Philippe Chaperon  wrote:
> 
> Hi Peter H & Peter C
> 
> The idea of the rice grains is something we should all remember well for such 
> an occasion. We were holidaying overseas and my son-in-law accidentally   
> went into the swimming pool with his iPhone on him!! He immediately dried the 
> phone and then we put it in a jar and poured a packet of rice on it. This 
> worked after about 3 days!
> 
> Great Peter H that you have been able to save your device!
> 
> Cheers,
> 
>  
> 

Yes, and I’ll be taking the tip about rice on board from now on too. 

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A salutary lesson

[Peter Hinchliffe]

I thought the following story might offer hope to those had a s similar 
experience, or are about to…

A couple of years ago I saw, in the Booragoon Apple Store, what looked a great 
idea: a 64Gb SanDisk Connect USB drive. The label on the box calls it a 
“Wireless Stick”, so called because it has a built-in wireless transmitter 
which creates a wireless network to which other devices can connect. It’s ideal 
for extending the storage space of my iPad and iPhone. I measn I can keep the 
device in my pocket or bag and never have worry about dropping or forgetting 
it. It’s the perfect solution for accessing portable music, for example. Great 
for the gym.

Last year, shortly before Christmas, I found it in the pocket of my gym shorts 
after taking it out of the washing machine. It was dead. No response of any 
kind. Not even the wireless was working. I wasn’t prepared to consign it to the 
bin just yet, so I kept it to one side, asnd I’ve been testing it every couple 
of weeks ever since. Slowly, changes stated happening. Eventually I started 
getting messages that I has ejected a drive without warning, similar signs of 
activity.

A couple of days ago I gave it yet another try (it had been a couple of weeks 
since the previous go) and all of a sudden everything was back! the drive 
mounted happily, all the files were there, and even the wireless network was 
working.

I guess the lesson from all this is that if you give your USB drive a dunking, 
don’t give up. Just give it about three months to dry out.


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Re: Lost calendar data

[Peter Hinchliffe]

> On 10 Jan 2020, at 1:12 pm, Allen Gladwell  wrote:
> 
> Many thanks Peter I understand now 
> 
> My Library/Calendar folder seems to have a lot of junk (empty folders and 
> files) in it and includes five .calendar folders. I’ve identified the current 
> one with an Info.plist dated yesterday. Would it be ok to clean out the rest 
> do you think or is it best to leave well alone?
> 
> Thanks Allen
> 
> iMac Mid 2011 OS 10.13.6

No, don’t muck around with it. Just leave it to sort itself out. The worst that 
can happen is you end up with a folder with a bit of bloat. If the calendar is 
now working just move on.

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Re: Lost calendar data

[Peter Hinchliffe]

> On 8 Jan 2020, at 5:35 pm, Allen Gladwell  wrote:
> 
> Hi Stephen
> 
> I went onto something else and when I went back to calendar I touched the 
> space bar and it all came back so panic over for now. I had hit the space bar 
> before many times before, as well as other keys, so I don’t  know why it 
> worked this time
> 
> I don’t use iCloud but it sounds like a good idea to at least park my 
> calendar there in case it happens again. It was very scary and worrying when 
> it happened
> 
> I presume it’s backed up both on Time machine and Carbon Copy Cloner but I 
> was hoping someone could tell me how to get the data back from a backup. 
> Presumably the data is kept somewhere

Your Calendar data is in ~/Library/Calendars. The ~/Library folder is normally 
kept hidden in modern versions of MacOS, so in case you don’t know how to find 
it, go to Finder and hold down the Option key while choosing “Go” from the Menu 
Bar. The Library folder will appear as a choice. Don’t try to make sense of the 
contents of the Calendars folder - if you think its contents have been damaged 
in someway, duplicate it (precautionary step) and replace the original folder 
with a known good backup copy.

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Peter HinchliffeApwin Computer Services
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Re: Disk error

[Peter Hinchliffe]

> On 29 Dec 2019, at 11:52 am, Juliet Kitson  wrote:
> 
> Hi Ronni
>  When I start as you suggest the first screen is macOS utilities selections
> Restore from time machine backup
> reinstall macOS
> get help online
> disk utility selected this
> Then internal Macintosh HD
> macOS base system
> Then I have first aid
> partition
> erase
> restore
> unmount.
> 
> Repair tab not found.
> Regards Bill
> 
> 
> 

Choose “First Aid” instead. Look in Disk Utility > Help for more detailed 
information.

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Re: "Not Secure".

[Peter Hinchliffe]

> On 15 Dec 2019, at 3:06 pm, Anthony (Tony) Francis  wrote:
> 
> Thanks Tim,
> This problem has only just started, so not sure what caused it.
> 
> Kind Regards 
> 
> Tony
> Boddington
> 

Another thing to try is to quite Safari, then re-launch it while holding down 
the Shift key. This should restore your home page setting to its default.

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Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Peter Hinchliffe]

> On 12 Nov 2019, at 8:02 am, Stephen Chape  wrote:
> 
> Hi Peter.
> I assume iTunes = iCloud.
> 
> Yes we do … and I figured that could be the reason.
> But we do this so that we don’t keep (and update) two separate Contacts and 
> Calendars.
> 
> If this is the reason, is there no way around both iPhones receiving the same 
> FaceTime calls ?
> Seems crazy to me !

Well, not really, because the call is coming to the account, not the device. 
And sorry - I should have said Apple ID rather than iTunes or even iCloud. You 
want to share the Contacts and the Calendars, but Facetime calls come in the 
same bag. 

I’ve never used it, but you might want to look at the options available in 
Family Sharing. Others might have more useful advice in that regard.


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Re: Why does my iPhone also recieve FaceTime calls made to my wife's iPhone ?

[Peter Hinchliffe]

> On 11 Nov 2019, at 8:23 pm, Stephen Chape  wrote:
> 
> If anyone has a solution to the above please let me know ?

It has to be asked…: do you and your wife share the same iTunes account? 


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Re: Bad Virus on the loose !

[Peter Hinchliffe]

> On 29 Oct 2019, at 9:05 am, Stephen Chape  wrote:
> 
> Hi folks.
> 
> Please lookout for this.
> It seems to be arriving by email as a Word attachment.
> I have received about 15 emails containing it since yesterday.
> Some are from friends, some from Bigpond and some from the ATO.
> 
> Luckily my Avast Anti-Virus and Web Security software is catching them.
> Just received two more as I type this.
> 
> A friend in Toodyay has told me it has infected the Toodyay Shire computers 
> and is now spreading via their contact list.
> And I am hearing that it is also in the UK.
> 

No experience of it here. What is it supposed to be doing, apart from 
delivering an unwanted Word file?

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Re: A macOS Catalina tip from my experience

[Peter Hinchliffe]

> On 10 Oct 2019, at 3:49 pm, Stephen Chape  wrote:
> 
> Hi folks.
> 
> Hi mate,
> 
> With Catalina Apple have finally dropped all support for 32 bit applications.
> So before installing Catalina check which of your apps do not operate on 64 
> bit.
> 
> Go to “About this Mac” at top left of Desktop.
> Click on “System Report”
> Click on “Applications” and wait for the screen to load.
> 
> Each application will tell you if it is 64 bit or 32 bit (and some will be 
> 32/64 bit)
> I thought there was a column on that screen indicating this.
> But I cannot see it so you may have to click on each line (application) to 
> find out.
> 
> Other than that everything is running fine for me so far.
> 
> 
> Regards,
> Stephen Chape

Good advice, but Even Better Than That….

Search for “Go64” in your favourite search engine. You’ll be taken to the 
(FREE!) Go64 App by St Clair Software, makers of Default Folder.

Go64 is System Report on steroids: many 64-bit apps still have some 32-bit 
components which may or may not affect their performance. Go64 will help you 
identify these very esaily and let you make a decision about them. Go64 also 
has many other functions, such as giving you the chance to delete problematic 
Apps from with its own interface - a huge time saver. It has many other 
convenient functions as well.

We showed this off at the WAMUG meeting last week. Highly recommended.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Add border to photo using Preview

[Peter Hinchliffe]

> On 29 Sep 2019, at 11:51 am, Alan Smith  wrote:
> 
> Hello all
> 
> I used the Markup tool in Preview to create a contrast border on a photo.
> 
> I save the JPG file but the border has disappeared when the file is reopened.
> 
> Any solution?
> 
> Cheers
> Alan
> 

I just tried it here Alan. I opened an existing .jpg image and put a white 
border around it using the Markup tools, just as you have. You don’t describe 
the process you used to save your file, but I exported mine back as a .jpg 
file, rather than just saving it. The border was still there when I opened it 
the exported version.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Dvd Player

[Peter Hinchliffe]

> On 5 Jul 2019, at 8:36 am, John Thompson  wrote:
> 
> Thanks for that Ronni.  I have been using Spotlight as you suggested but 
> thought I could launmch the app directly.  Will attempt to locate per your 
> instructions and put it in the Dock.
> 
> Regards
> 
> John

Don’t bother trying to locate it John. Launch it with Spotlight as recommended, 
then once it has launched, right- (control-) click its icon in the dock. Choose 
Options from the popup menu followed by “Keep in dock”. Much easier.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: An Apple demand?

[Peter Hinchliffe]

> On 21 Jun 2019, at 3:41 pm, Pat  wrote:
> 
> I just received an email from Apple saying they had tp confirm my ID and 
> presented a long form to fill out. It all looked very correct but I now have 
> some doubts. It asked for details of my bank account and said I couldn’t 
> access the App store or or few other things until I sent the information.
> 
> I filled out most of the form but refused to put my account number on the 
> form, and sent it.
> 
> This is the address behind the URL on the form :  
> no-replying-ompsbxubuipaypalaccountmanageompsbxu...@vejesese.com.
> Does this look genuine? Or is it just another clever scam?
> 
> 

The end of the url says it all: “vejesese.com”. 

If it doesn’t end in “apple.com” it has nothing to do with Apple.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
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Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Something I didn't buy

[Peter Hinchliffe]

> On 9 May 2019, at 9:42 pm, Pat  wrote:
> 
> I received an email today which may or may not have come from Apple. It says, 
> “Your Apple Subscription Receipt” (to Netflix). But, I did not order a 
> subscription. I think it is probably a scam, although it looks very 
> authentic. One anomaly is that where it says ‘you can cancel a Subscription 
> at any time: Cancel/Refund Subscription’  there is no URL.
> 
> The email did not say ‘No Reply’, so I did reply, but it bounced.
> 
> What recourse do I have?
> 

1. Always, always, ALWAYS make it your first order of business to check the 
sending address of the email. If it has genuinely come from Apple, the sending 
address will end in .apple.com. If its some variant of .apple.xxx.com, or 
something else that doesn’t evem contain the word “apple”, you can be sure it 
didn’t come from anyone at Apple. Likewise, a genuine email from Netflix will 
end in .netflix.com, not some variant of .netflix.xxx.com. You can check the 
sending address byt rolling over the address at the very top of the email and 
clicking on the little disclosure trinagle that appears (assuming you’re using 
Mail). 

2. Never, never, NEVER reply to suspicious emails. It’s just inviting a ton of 
trouble. It confirms that your email address is real, inviting a potential 
flood of spam from the same source or others.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: System migration to new computer

[Peter Hinchliffe]

> On 8 May 2019, at 6:34 am, Alan Smith  wrote:
> 
> What is the best way to migrate complete data and settings from an unreliable 
> 2012 MacBook Air to a still-in-the-box 2018 Mac mini?  Both macs have 
> internal 256 GB SSD.  There are Time Machine and Super Duper backups.  I will 
> be the technical assistant for my brother in law who owns the macs.
> 
> I proposed to use Migration Assistant from Time Machine but this has a 
> complication. The MBA has a 1TB external data drive using symbolic links. 
> Time Machine includes the data drive in its backups to two disks, internal 
> and external on Time Capsule.
> 
> Can Migration Assistant use Time Machine in this case?  If expedient the 
> external TM backup disk can be removed and a new backup made of just the MBA 
> SSD on the TC internal disk.  
> 
> The MBA has bad days when it fails then restarts several times. This has been 
> happening for some months.  A direct migration from MBA to Mini would not 
> seem to be feasible.
> 
> Your help would be appreciated.
> 
> Regards
> Alan
> 
> 
> 

Logic tells me that all the files archived by Time Machine end up in the same 
Time Machine folder on the TM drive, regardless of origin, but I agree the 
restoration process through Migration assistant could well be unpredictable. 

My first insticnt would be just to try it. The worst that could happen is that 
the files base on the MBA’s internal drive will be restored to their correct 
locations, but those originating from the external drive might be ignored 
(worst case scenario). It’s also possible that MA, not finding a matching 
location on the new 2018 Mac, might just create one and proceed regardless 
(best case scnario). 

I think that if you wind up with the worst case scenario, you’d just have to 
spend some time manually dragging over the folders and/or files which were 
ignored. In the best case scenario, there’d be nothing else to do. 

Dunno. I haven’t been faced with this situation before so I can’t report from 
experience unfortunately. Hopefully, there might be others on the list who are 
more enlightened.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: 1Password ?????

[Peter Hinchliffe]

> On 22 Apr 2019, at 5:25 pm, Stephen Chape  wrote:
> 
> I just asked my wife if she would like 1Password installed on her iMac.
> Her answer: "No thanks. I have got enough to remember already"
> 
> Regards,
> Stephen Chape
> 
> 

I can’t think of anything that causes more confusion for users than passwords. 
Most people I know are terrified of them, and the idea of introducing something 
extra to learn simply adds to the terror. Even those who I have been able to 
convince of the value of 1Password don’t take the time to learn how to use it 
properly, so their confusion worsens.

At least turn on Keychain for iCloud for her. It will keep track of all her 
passwords and she won’t even have to think about it. And it’s free.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: iCloud

[Peter Hinchliffe]

Do you have two-factor authentication set up? This will help sort this out once 
and for all.

> On 31 Mar 2019, at 2:59 pm, Peter Curtis  wrote:
> 
> Hi
> I have a red circle with a 1 in it on my System Preferences on my MacBookPro, 
> on going into preferences this symbol is on the iCloud icon in there.
> I clicked onto this and it asked for my Apple ID and Password, on supplying 
> this the computer thought for a while and then went back to the Apple ID 
> screen again. I re entered my ID and Password again and got the same result! 
> I used the ‘Forgot Apple ID or password’ option and reset my password.
> Back to the iCloud icon in System Preferences (which still had the red circle 
> with the 1 in it) and was asked for my Apple ID and Password, when supplied 
> with that it thought for a while again and then reset to ask for Apple ID and 
> Password again.
> I have done this several times to ensure that all was entered correctly, but 
> no change.
> I can access the App Store with the new Apple ID and Password no problem.
> If it was just in the System Preferences I would/could just leave it but it 
> pops up on my screen regularly.
> I don’t actually use iCloud, so loss of any information is not a worry, just 
> the annoying pop up and of course curiosity?
> I have made no changes to the computer that I’m aware of.
> I would appreciate any thoughts?

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Luna Display

[Peter Hinchliffe]

> On 18 Mar 2019, at 7:44 pm, Marcus Harris  wrote:
> 
> Has anyone utilised this device. Luna Display
> The advertisement seems to show a useful way to integrate MacOS and iOS.
> Marcus

I have been a keen user of Duet Display, which does essentially the same thing: 
allows an iPad to act as a second display for a Mac. Very useful to have when 
out and about with a laptop, but perhaps not quite so useful if your main 
computer is an iMac. 

I have no experience with Luna, but where Duet requires a wired connection 
between the iPad and the Mac, Luna can work wirelessly through a dedicated 
dongle. This probably makes Luna a little more expensive than Duet, but  
potentially more useful under certain circumstances, especially when running a 
cable might be problematic.

Either way, having such an easily-transportable way of giving you a second 
display for your Laptop can come in very handy. Just to be clear though - 
neither solution provides for the integration of MacOS and iOS. That is to say, 
the iPad can extend your Mac’s display, but not the other way around.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: RANT WARNING! iiNet NBN

[Peter Hinchliffe]

gt;>> After numerous stuff-ups, being on hold for 20 - 40 minutes at a time, 
>>>>> not receiving promised call-backs, receiving a call-back yesterday FIVE 
>>>>> hours after requesting one etc I am still not connected to the NBN.
>>>>> 
>>>>> Finally my hardware arrived on Friday afternoon.
>>>>> I connected it as instructed on Saturday - guess what? It doesn’t work.
>>>>> Finally have been told today that it can’t proceed as iiNet are waiting 
>>>>> for my connection request to be lodged with NBN.CO
>>>>> I asked the caller whose job was that - she replied -“iinet’s”
>>>>> Not satisfactory?
>>>>> 
>>>>> Don’t worry sir it should all be taken care of in the next 2 to 3 days.
>>>>> And don’t disconnect anything in the meantime
>>>>> So now I wait for up to another 3 days with no Internet (as i had to 
>>>>> disconnect my existing Broadband.
>>>>> 
>>>>> Far-Out
>>>>> 
>>>>> 
>>>>> 
>>>>> Rod Blitvich  - Amy & Sam’s Dad
>>>>> . . . . . . . . . . . . . . . . . . . . . . . . . . 
>>>>> Good Ideas 
>>>>> 0409 681 256  
>>>>> rb...@iinet.net.au <mailto:rb...@iinet.net.au> 
>>>>> 
>>>>> 
>>>>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Plugins

[Peter Hinchliffe]

> On 23 Jan 2019, at 4:33 pm, Peter Curtis  wrote:
> 
> Hi everyone
> Do I need SharePointBrowserPlugin.plugin?
> Where do I go to find out more about plugins? and if I need them?
> Kind regards
> Peter
> 

It should only be there if you’ve ever used Microsoft Sharepoint. If you don’t 
use this software, and even if you do, it;s certainly safe to remove it.

Assuming you’re using Safari (and this varies from version to version), go to 
Safari > Preferences and click “Extensions”. Here you will see a list of all 
the Extensions or “Plugins” you have installed on your system. You cna enable, 
disable or even delete them as desired from this screen.

Have a look at

https://www.lifewire.com/how-to-view-and-remove-safari-plug-ins-2260895

Other Browsers have different mechanisms for handling plugins, but they also 
have basically the same functionality when it comes to removing or disabling 
them.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: External USB hub

[Peter Hinchliffe]

> On 16 Jan 2019, at 2:12 pm, Peter Curtis  wrote:
> 
> Hi everyone
> I just have a query in relation to using a USB hub.
> Can I plug in two different computers to the hub to access a printer? or must 
> the lead be swapped to each computer when being used. 
> This is in relation to both two Macs or one Mac and one PC.
> Kind regards
> Peter
> 

The quick answer is No, because the USB hub is simply distributing multiple USB 
connections from a single USB port in your computer. Consequently the hub has 
only a single input cable or port, and all the rest are output ports.

The correct way to access a single printer from multiple computers is first of 
all to have them on the same network  (Airport or Ethernet) and then turn on 
Printer Sharing (System Preferences > Sharing then check the Printer Sharing 
Checkbox). The printer must be attached to only one of the computers, which 
will be the one with Printer Sharing activated, and of course that computer 
must be running if the other computer needs to print.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: iPhone Rubbish Bin

[Peter Hinchliffe]

> On 31 Dec 2018, at 8:53 am, Tim Law  wrote:
> 
> Peter I appreciate using iCloud but if a Note is deleted from one device, 
> then it is deleted on all, amplifying the problem 
> 
> Regards
> Tim 
> 

True enough, but Tony’s wife's notes were duplicated on her iPad, indicating 
that iCloud must have been involved, unless the notes were duplicated manually, 
which I think is unlikely. Altogether a difficult scenario to understand from a 
remote standpoint.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: iPhone Rubbish Bin

[Peter Hinchliffe]

> On 31 Dec 2018, at 8:09 am, Anthony (Tony) Francis  wrote:
> 
> Thank you Peter, sorry that I wasn’t clear enough. Lynette was working in 
> Notes and information that she had put into Notes had disappeared, without 
> thinking I suggested opening the rubbish to check on it’s contents, as soon 
> as Lynette hit the Bin icon everything was deleted.
> The outcome is that Lynette had the same Notes duplicated on her iPad, so all 
> good. A lesson learnt, ask the question, do a search BEFORE touching the 
> Bin!!!
> 
> Thank you Peter
> 
> Kind Regards
> 
> Tony Francis
> 
> Boddington


OK, I think that clears up the point of confusion. The Bin icon in Notes does 
not open a deleted files repository as it does in the Finder on the Mac. It 
simply deleted WHATEVER IS CURRENTLY SELECTED. In your wife’s case that would 
have been the latest note she had just created/edited. It’s the legacy of not 
having a “Desktop” in iOS. Anyway, your experience does point out the benefit 
of having iCloud configured across your devices.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: iPhone Rubbish Bin

[Peter Hinchliffe]

> On 28 Dec 2018, at 11:51 am, Anthony (Tony) Francis  
> wrote:
> 
> Hi Guy’s
> 
> Just a query, with fingers crossed. My Wife accidentally put her “Notes” into 
> the ‘Bin’, I suggested that she open the Bin to see what was in there and 
> remove what she wanted, as soon as she hit the Bin everything was deleted, 
> so, is it at all possible to retrieve the rubbish or has it all gone 
> forever??
> 
> Thanks all
> 
> Kind Regards
> 
> Tony

Not sure what’s happened here. There is no “bin” on an iPhone, akin to the 
Trash can on Mac or the “Recycle Bin” on Windows, so I’m not sure what Bin it 
was that she hit. When you delete files on an iPhone they get deleted, but 
that’s usually by tapping a specific “Delete” button within an App, so I’m not 
at all sure how your wife manage to put her Notes “into the Bin”. There are 3rd 
party apps which can deal with deleted files recovery, but from your 
description I can really offer any constructive advice because I can’t 
visualise what might have happened. 

Your first and best resource is your most recent iPhone backup, but if that 
hasn’t been done in a while then you’ll lose any recent data when you try to 
restore from the backup. Sorry I can’t be  of more help here.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: CDs not playing

[Peter Hinchliffe]

> On 27 Dec 2018, at 12:01 pm, Barry Sexstone  
> wrote:
> 
> Progress (of a sort).  I have borrowed a Macbook Air and the CD player plays 
> CDs through this quite happily.  Operating system on the Air is 10.14.1 (iMac 
> 10.14.2) and iTunes is 12.9 (12.9.2.5 on the iMac)
> The problem therefore appears to be with iTunes probably being corrupted on 
> the iMac.  Any advice on how to reinstall iTunes without having to reinstall 
> the OS.
> Thanks
> Barry
> 

It looks as though Apple do not yet offer a standalone installer for iTunes in 
Mojave. The only way seems to be to reinstall the OS.

If you visit https://www.apple.com/itunes/download/ you can download the 
earlier version 12.8. It might be worth installing this, then wait for iTunes 
to recommend the update.



Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: CDs not playing

[Peter Hinchliffe]

Does iTunes offer to import the tracks when you insert the CD?

> On 26 Dec 2018, at 2:59 pm, kal...@iinet.net.au wrote:
> 
> Barry,
> 
> guess you have tried a different CD?
> 
> Kevin Lock
> 
>> On 26 Dec 2018, at 2:15 pm, Barry Sexstone  
>> wrote:
>> 
>> Suddenly I am unable to play music CDs through my Mac.  On inserting a CD 
>> into the external drive Itunes opens and the track list of the CD is shown 
>> but iTunes will not play any of the tracks.  Previously I have had no 
>> problems playing CDs.  I doubt the problem is the player as it happily plays 
>> DVDs.  Any thoughts or advice?
>> 
>> Barry
>> 
>> iMac 27in late 2014
>> OS 10.14.2
>> iTunes 12.9.2.5
>> external player “Archgon” DVD/CD player
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Re: Still having *** password problems

[Peter Hinchliffe]

> On 17 Dec 2018, at 5:48 pm, Pat  wrote:
> 
> Thanks, Ronni, 
> 
> Apple must have changed its procedures some time back, and I had never heard 
> of multiple Apple passwords for different apps bought at different times. If 
> I had known, I would have kept track of what I bought with which password. It 
> is a very complex matter, and, really, Apple should be the entity to change 
> all the passwords for the customer. It would be easy to set up a program to 
> do it automatically. 
> 
> Plus, I didn’t buy iCloud: I haven’t used it before, but I wanted to get 
> started with it, but it would not accept either of my 2 most recent 
> passwords. 
> 
> If the only option is to throw the old apps out and buy new ones, then I 
> wouldn’t have many left, unless the pay-once protocol would allow me to get 
> them free.
> 
> The instructions say, “If you are signed out, do this…  and if you are signed 
> in, do that…”  How do I know if  I am signed in or out with anything? I’m 
> guessing I must be signed out to everything, but I don’t know for sure.
> 
> It couldn’t be messier. Apple has lost its pristine halo in my books. In the 
> meantime, I am struggling to get back to my computer work.
> 
> Pat
> 
> 

I don’t know if this will help or not, but I do actually have two Apple IDs, 
the result of a similar experience to yours many years ago. I actually find it 
quite useful to have tow different Apple IDs - I use one for my App and Music 
purchases, and the other for iCloud and all things related to that. I don’t 
find this too onerous to keep track of, and it helps to keep my Apple-related 
activities in neat compartments, but it’s important to note that I use only one 
of the IDs for purchases, and nothing else. Having multiple IDs for either 
compartment would lead to a nightmare situation, similar to where you are, from 
the sound of it. 

See if you can get Apple to help you to consolidate your Apple IDs into a 
single account. the other thing that can lead to disaster is to have multiple 
people using the same Apple ID, unless it’s specifically a shared account, 
something I try to discourage anyway unless it’s absolutely necessary because 
it’s a real challenge to manage properly.

Just remember that any one Apple ID can have only one password - you can’t have 
more than one password for an account.

Hope this helps to shed a little light, but in the long run a chat with someone 
at the Genius Bar will be your best way out of this.


Kind regards,

Peter HinchliffeApwin Computer Services
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Re: Too many passwords

[Peter Hinchliffe]

> On 3 Dec 2018, at 10:18 pm, Stephen Chape  wrote:
> 
> Thank you Ronni.
> I shall give it some thought.
> 
> All my passwords are also printed on a sheet that is well hidden in my home.
> Just in case something should upset 1Password.
> 
> I must be a Failsafe Nuttter !
> 

I have used 1Password almost since it’s inception many years ago, but back it 
up with Apple’s own Keychain, os that if one goes wrong I have reference to the 
other. Keychain’s pubic interface, Keychain Access, can be found in the 
/Applications/Utilities folder, but it can be a bit intimidating to many people 
because it’s not all that clear what to do with it. A much more straightforward 
interface can be found in Safari Preferences (but of course if you decry Safari 
in favour of Google Chrome, Firefox or something else then the following can be 
ignored). When using Safari, choose Safari > Preferences… from the Menu Bar, 
then click the Passwords icon. You will be asked for your system password (the 
one you log into your computer with) and you will see a list of all the sites 
you have visited which require authentication. You might be surprised at the 
number of them!

If you select any item on the list, it will show you the password for that 
site. You might also see a little yellow triangle on the ame line. This 
indicates sites which share the same password. This cna be a security risk, so 
it’s a good guide to help you go through the problem sites and update all your 
risky passwords. If you can’t think of new ones, Safari will provide helpful, 
strong suggestions for you, and keep track of them into the bargain. 

Of course, this is only tracking passwords you use on the Web, but 1Password 
will take care of the others. With both 1Passsword and Keychain on your side, 
you shouldn’t need that old notebook anymore. 

And one more thing: turn on iCloud Keychain, so that your passwords work across 
all your devices. Record once, use everywhere. 

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Blocker

[Peter Hinchliffe]

I’m happily using "AdBlock for Safari" from the App Store, on the advice from 
Daniel Kerr. Apple have changed the security settings in Safari which make the 
use of third party ad blockers a difficult experience, so the safest place to 
get them from is now the App Store because they are guaranteed to work. AdBlock 
For Safari is working very well for me.


> On 1 Dec 2018, at 2:06 pm, Juliet Kitson  wrote:
> 
> Hello
> Has anyone used Adguard Add Blocker, is it safe or is it another Mackeeper.
> Regards Bill
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Peter HinchliffeApwin Computer Services
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Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Too many passwords

[Peter Hinchliffe]

> On 1 Dec 2018, at 11:31 am, Pat  wrote:
> 
> I have a functioning password to open the computer and other ones to send and 
> receive mail. But I have just discovered that Apple has a clutch of others 
> that I don’t know. I have never voluntarily used iCloud, so as far as I am 
> concerned, it has no password. How do I find out how to find it or create it, 
> because apparently I need it?
> 
> It looks like I may need other passwords for functions about which I have no 
> idea. Security gone mad.
> 
> I was just trying to transfer something to one of my external disks. Couldn’t 
> do it by drag and drop without the damn password. The one that opens my 
> computer used to do it, but it was rejected.
> 
> I hope someone can help. 
> Pat

As frustrating as all this is, it’s an unfortunate reality in today’s computing 
world that you must keep track of your accounts and passwords. The only way to 
avoid this is to turn off all access to the internet, which has now become 
almost impossible.

Whether or not you are using iCloud (and if you use a Mac you probably are 
whether you think so or not) you are actually being asked for the password for 
your Apple ID. Your Apple ID is generally just your regular email address. Many 
people go through the motions of creating an Apple ID when they first set up a 
new Mac or upgrade their OS, then either forget about it or don’t realise the 
significance of what they’ve been asked to do. 

In any event, if you don’t know what your Apple ID password is, you’ll have to 
reset it. The most direct way to do this is simply to go to System Preferences 
on your Mac and choose iCloud. You will be asked to type a password. If you 
type something and it’s not recognised after 3 attempts you will see a link 
appear which you can click if you “can’t remember your password”. If you click 
that a message will be sent to your email address showing you the steps to 
follow to create a new password.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Need password help

[Peter Hinchliffe]

> On 20 Nov 2018, at 2:07 pm, Patricia Scott  wrote:
> 
> Dear WAmuggers,
> 
> I changed the PW for my desktop computer yesterday. Today I tried to start 
> the computer, but the PW was ‘wrong’. 
> 
> I looked for help on the Apple website, and followed the convoluted 
> instructions to make a new PW. But the new PW doesn’t work — or does it take 
> more time?
> 
> My phone and iPad were involved in this process as well, so I am not sure 
> which devices use the new password or what I should do next.
> 
> Pat

Can you summarise the steps you’ve taken so far to change the password? This 
will avoid lengthy explanations of all the possible things you might need to do 
to fix the problem, and give us some clues on how to advise you fuether.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Unfortunate installation of Mojave on iMac

[Peter Hinchliffe]

> On 1 Nov 2018, at 6:41 pm, Marcus Harris  wrote:
> 
> Hello Wamugers,
> This has possibly been answered before, if so please repeat again.
> Without taking proper care I seem to have semi- installed Mojave on my iMac 
> which is limited to operate on High Sierra.
> I have OS 10.13.6 on a back up start up disk, so I have been able to use that 
> to get my iMac running.
> How may I reinstall OS 10.13.6 on the internal HD, which is now known as OSX 
> Base System and devoid of any  installed software?
> I have a separate HD which is the Time Machine.
> It’s a 2009 dual core iMac with 8Gb Ram
> Many thanks in advance
> Marcus Harris 75
> Apple iPhone7

Assuming that your Time Machine is up-to-date, and that it is still in good 
nick,  ie, not corrupted by the damaged Mojave installation, you should be able 
to re-start your Mac using Shift-Option-⌘-R. This will install the MacOS that 
originally came with your Mac, or the closest version still available. You 
should then be able to use Migration Assistant to restore your Mac by 
recovering from your Time Machine. 

This could well be a lengthy process, and your OS may be updated several times 
before it gets underway, so you have to be sure that you can be around to 
answer the various prompts that appear while this happens, but eventually 
you’ll be able to walk away and leave it to its own devices until it finishes 
the restoration.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: CAN I UPGRDE TO MOJAVE FROM HIGH SIERRA

[Peter Hinchliffe]

> On 21 Oct 2018, at 9:45 pm, Peter Crisp  wrote:
> 
> Hi Ronni and others out there, has anyone who has updated noted any issues 
> with it? I’ve been busy with other things to do the update myself yet but 
> keen to hear how it is going by any whom have done the update?
> 
> Regards
> 
> 
> Pete
> 
> 

For anyone who runs or relies on using Filemaker Pro 17, please be aware that 
there are many significant problems with this software in Mojave. Filemaker 
have indicated that they will release an update sometime in November to address 
this, but until then, please avoid installing Mojave if you want to maintain a 
stress-free life.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Odd messages - iPad 5 connection to iMac

[Peter Hinchliffe]

> On 2 Oct 2018, at 9:56 am, Alan Smith  wrote:
> 
> t would seem there is no iPad (or ios) equivalent to the iMac (macos) App 
> Store “Purchased” history.  The iPad “Updated Recently” list is just that - 
> one week’s data?  As you said, iTunes sync and backup of ios devices is not 
> the preferred Apple method.  And apps are not backed up at all.  This makes 
> the original iTunes alert message more confusing. I assumed the purchased 
> item that could not be transferred was an app.
> 

The “Purchased” history is there - it’s just in an unexpected place. You have 
to tap on your Account icon (top of the screen at the right). This is where you 
can access all your account details, redeem gift cards, etc. There is also an 
item labelled “Purchased” which takes you your entire purchased list. The list 
also gives you the option of seeing things you have purchased, but are not on 
the device you’re currently using, and there’s also search field allowing you 
to to look for specific items within the list (something not available in MacOS 
- although this might have changed with Mojave).

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Safari 12 Ad Blockers?

[Peter Hinchliffe]

> On 1 Oct 2018, at 9:59 am, Daniel Kerr  wrote:
> 
> Hi Peter
> 
> I had that also, but just downloaded the Mac App Store version and it worked 
> fine? (Unless I’m thinking of some different to yours).
> 
> This is the link to it on the store - 
> https://itunes.apple.com/au/app/adblock-for-safari/id1402042596?mt=12
> 
> When I removed AdBlock that was installed and then re-downloaded the M.A.S 
> version it worked the same as it had done before.
> But there are quite a few that do the same thing,…so I could be mis-reading 
> your email,…lol.
> 

Thanks Daniel. I will certainly follow that up. It’s a slightly different 
product (your is AdBlock, mine is Ad-Block - the hyphen does make a difference  
 :-)). The other difference is that AdBlock is an App by BETAFISH, whereas 
Ad-Block is purely an extension and comes from pcvark.og (a site, ironically, 
which is blocked by Ad-Blocker itself!!) Many of the other ad and content model 
seem to be following the model of Betafish, where you run an App which then 
installs an extension.

My main point was that when you go to Safari > Safari Extensions… in the menu, 
you now go to the App Store rather than the old extensions library web page. 
The Betafish product is not listed on the App Store after you choose that menu 
option, so it seems that it’s now a far less reliable guide.

Anyway. thanks for the link. I’ll download it and see how I fare.

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Safari 12 Ad Blockers?

[Peter Hinchliffe]

Safari 12 has had some significant changes to the way extensions are written 
and used by the program, to extent that the old Safari Extensions Webpage has 
been replaced by a specific location within the Mac App Store. The old web page 
still exists for the benefit of users of older versions of Safari. One 
consequence of this is that many of the older extensions are either deleted or 
at least compromised when you launch Safari 12. 

One of these is Ad-Blocker , which while still operative, comes with a warning 
that it will significantly affect the speed of loading of some websites. See 
the writing on the wall, I bagan to cast around for a suitable replacement on 
the App Store and chose a freebie one called “Magic Lasso”. It is extremely 
effective, to the point that it works entirely too well, and blocks access to 
perfectly legitimate sites, especially if you’re trying to come in from a link 
in an email, for example. The big problem here is that it provides no way to 
whitelist such sites. On these occasions I’ve had to go back and re-activate 
Ad-Blocker. But I want to move on. Ad-Block say they are coming up with a 
working solution, but it’s not quite here yet.

Many of the others do support whitelisting, but the prices are from anywhere 
between free and about $15, and I’m not really prepared to go through them one 
by one. There no try-before-you-buy on the App Store. Has anyone else on the 
list had experienced the same problems, or come up with a solution they’re 
happy with?

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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They're baaack!

[Peter Hinchliffe]

It’s finally happened! I’d almost given up hope of ever seeing the return of 
Categories to Numbers (they’re now called Smart Categories), but they have made 
a triumphant return in the latest versions of Numbers, for both the MacOS and 
iOS versions. 

One of the greatest complaints against Numbers as a spreadsheet program to be 
taken seriously is the lack of Pivot Tables. The Categories feature in Numbers 
’09 was not exactly the same as Pivot Tables, but it was close enough, and now 
it’s back in the latest version, making the transition from iWork 09 much 
closer to completion. 

If you’re not familiar with this feature, in a nutshell it provides a similar 
functionality to sorting, but is much more powerful. You turn Categories on or 
off with a sinmple toggle, and you can then choose one or more columns as your 
categories. The data is then instantly sorted based on your choice(s), and you 
also have the ability to include basic statistics with your categories, such as 
sum, average, count, etc. You can also hide the data rows from view so all you 
see are the category headings with their summary data. Very quick, very easy to 
do, and even fun. You can change your categories on the fly with a single mouse 
click or finger tap, to produce a completely different story. You can even 
create a graph of the result.

There doesn’t seem to much more to do to bring back all of the great features 
of the earlier version, and of course, all the brand new features of the modern 
iWork are there as well, such as editable shapes, collaborative editing, etc. 

The Numbers update is available for free from the App Store on both MacOS and 
iOS.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Recovering dates

[Peter Hinchliffe]

Despite what you might think, MS Word still, after all these years, does not 
play properly with MacOS X, so it does not work as expected with the autosave 
feature of OS X, but rather uses its own internal autosave feature. 
Consequently, there is no access to or respect for the associated command of 
Revert To… or Browse All Versions. MS Word is still very much mired in the 
horrible 1996 release and, despite many improvements and enhancements since 
those dark days, still remains a pale shadow of the Windows version in too many 
ways. 1996: the other hallmark date is 2001, when the first official version of 
MacOS X was released, which means that Microsoft have had almost twenty years 
to get this sorted out, but they haven’t. I’d better get off that soapbox now 
while I still can or it’ll take up the rest of the day.

The point is that the original Creation Date of the file should still be 
available, if you select the file in Finder and Get Info (cmd-I) on it. You’ll 
find the Creation Date on the fourth line under the General category.

The one problem with this is that, depending on how it was done, if you have 
copied the file from another drive at some point, the Creation Date might show 
the date of that copy, rather than the Original Creation Date. Nevertheless, it 
will still be more informative than the Modified Date.

The other thing you could do is navigate to your file’s folder in Finder, and 
View As List. Choose View > Show View Options from the Menu Bar and you will a 
list of items to be shown in List View. Set the “Date Created” checkbox, and 
that column will now appear in the Finder Window. You are free to position the 
column wherever you like simply by dragging its header around. With any luck 
your original creation dates will have been preserved. You can do exactly the 
same thing with any of the other columns shown in that Show View Options window.

Unfortunately, I can’t help you with how how Word handles any of this. I might 
also recommend opening your Word files in Apple’s Pages. The latest versions do 
a very good job of retaining the format and integrity of the originals. You can 
then make all your changes in Pages, and when you save they will be saved as 
Pages files, leaving the original Works files unmodified in any way, including 
all date information. 

> 
> On 3 Jun 2018, at 11:54 am, Severin Crisp  <mailto:sevcr...@westnet.com.au>> wrote:
> 
>> I am working on a series of old Word documents and realise that the revised 
>> versions are saved with the current date.  
>> How can I recover the true origin dates?  
>> Severin Crisp
>> 
>> 
>>  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
>> 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia 
>> ph (08) 9842 1950  Mob  0484 624 741   
>>  mail to: sevcr...@westnet.com.au 
>> <mailto:sevcr...@westnet.com.au>
>>   _



Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Software to edit PDF files

[Peter Hinchliffe]

Hi Philippe, 

You mention in your message on May 6 that you have hear that MS Word will pen 
PDF files. Unfortunately, this is true only of the Windows version, and the 
results are acceptable but not excellent. Word on the Mac will also “open” 
PDFs, but the results are displayed in native PDF code (a form of Postscript) 
and therefore not useful at all to any but the most knowledgeable PS jockeys.

Of course, I heartily endorse PDFPen, along with many other products from its 
publisher Smile. Bear in mind that not only does it allow you to edit the PDF 
directly, but it will also convert the file to a Word document, as well as 
other formats. Earlier versions required a decent Internet connection to 
achieve this, but recent versions come with the conversion routines built in.

You can also convert the PDF to a Word format using current versions of PDF 
Reader, and this DOES require the Internet; btu it’s free, so it might be the 
best option for a one-off job.


Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: WAMUG AGM: next Tuesday 3 April 2018

[Peter Hinchliffe]

> On 3 Apr 2018, at 8:41 pm, Anthony (Tony) Francis <antne...@mac.com> wrote:
> 
> Hi Pete
> 
> Thank you for your reply.
> I will do my best to attend meetings when able.
> 
> Kind Regards
> 
> Tony
> 
>> On 2 Apr 2018, at 11:35 pm, Pete Smith <smudd...@internode.on.net 
>> <mailto:smudd...@internode.on.net>> wrote:
>> 
>> Thanks Tony.
>> 
>> Distance certainly makes it a tad difficult. A lot of our members are from 
>> the far flung parts of the State and I’m sure a lot would help out if they 
>> could.
>> 
>> Hopefully, you can get to a meeting or two during the year and we’ll look 
>> forward to seeing you there if you can.
>> 
>> Regards,
>> 
>> Pete Smith
> 

A word of clarification might be needed here to prevent disappointment, just in 
case you are able to get along to a meeting, only to arrive at the wrong place… 
The committee meetings are held in South Perth, but the monthly General 
Meetings are held in the premises of ProWest Real Estate at 175 High Road, 
Willetton, on the first Tuesday of every month (except January). 

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: U Tube video

[Peter Hinchliffe]

> On 24 Mar 2018, at 9:04 am, Michael Hawkins 
> <michael.hawk...@mjhawkins.com.au> wrote:
> 
> Good morning and thank you Ronni,
> 
> I hadn’t realised that Extensions were listed under preferences in addition 
> to being displayed under the heading “Safari Extensions” which is immediately 
> above “Preferences” in the menu list.
> 
> Cheers,
> 
> Michael
> 

“Safari Extensions” takes you to a website which lists a large range of 
extensions which are available to download for use with Safari. 

Safari > Preferences > Extensions shows you the extensions you actually have 
installed in Safari at the moment, and also allows you to activate, deactivate 
or update them as required. 

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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Learn to use Filemaker Pro

[Peter Hinchliffe]

Tired of mucking around with spreadsheets and word processors just to keep 
track of all your important data. Got an idea for an iPhone app but don’t know 
how to get started? Heard of Filemaker Pro but don’t know much about it?

Filemaker has been around almost as long as the Mac and is powering the 
database systems of some of the biggest companies in the world, yet it is so 
easy to use even a raw beginner can create a useful solution with it. Because 
of this, Filemaker has gathered a reputation of being something of a toy, but 
those who use it know this is far from the truth. Modern versions are using a 
wide range of technologies to produce some amazing solutions.

The current version is Filemaker Pro 16, and version 17 will be released 
sometime in the next few months. If you want to find out more, Filemaker will 
be running introductory sessions around the country, including Perth, in the 
coming months. For more information, go to

Get Started with FileMaker Pro 
<http://click2.filemaker.com/I040DIF0In8r772J0C0VA04>




Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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Re: DAS Keyboards for Mac

[Peter Hinchliffe]

> On 7 Dec 2017, at 6:58 pm, Stephen Chape <chap...@bigpond.com> wrote:
> 
> No wireless versions thank goodness.
> I am fed up with disconnections and battery replacement for wireless 
> keyboards (and mice).
> I wish Apple would make a wired Magic Mouse !
> Really ? … unless you are travelling what is the point.
> If you use a desktop keep it wired.
> 

At last! A kindred voice from the wilderness! 

I can see some small point in a wireless mouse, mainly from the point of view 
of being useful for Presentations when you might be some distance from your 
computer, but a keyboard? How far away from your screen do you want to get?? 

At least with an Apple wireless keyboard or mouse you’re using Bluetooth, but 
most other wireless keyboards and mice on the market rely on a small 
transmitter which has to plug in to a USB port, so you might as well use a 
cable anyway!

The other point is that Apple wired keyboards have a couple of handy USB ports 
built into them, while their wireless counterparts don’t, reducing their 
utility even further. 

I’ve just taken deliver of a nice new iMac, and of course it comes standard 
with a wireless keyboard. I did insist on the extended keyboard, though. I just 
can’t bring myself to use the short one.

I could go on but I’ll stop here...

Kind regards,

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

-- The WA Macintosh User Group Mailing List --
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