Re: [WAMUG} Remove "Update Available" notification in iMac

[Alan Smith]

Hi Robin,

Thanks for responding.

It all came good about 12 o’clock.  Perhaps this was due to time lag between me 
deleting the app this morning and the App Store conducting a routine check of 
my installed apps for possible updates.

The initial notification was received around end of February but I didn’t try 
to download it for about a week. When I tried to update the app I got a message 
from Apple to effect  “developer has removed the app from the store”.  App 
Store notification then reverted to an “available download”!   I hoped that a 
system upgrade to Big Sur might have fixed it (somewhat like Garage Band which 
needed Big Sur to update).  Big Sur 11.3 didn’t fix the EtreCheck issue and has 
left me with other things that are not working as they should. 

Cheers,
Alan


> On 28 Apr 2021, at 11:26 am, Robin Belford  wrote:
> 
> Why not try “updating” it?
> 
>> On 28 Apr 2021, at 9:18 am, Alan Smith  wrote:
>> 
>> I have an App Store "update available” for EtreCheck.  But this app was 
>> removed from the App Store a couple of months ago.  How do I remove the 
>> notification?
>> 
>> Cheers,
>> Alan
>> 
>> 2019 Retina iMac 27” 5K, macOS 13.3 Big Sur
>> 
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[WAMUG} Remove "Update Available" notification in iMac

[Alan Smith]

I have an App Store "update available” for EtreCheck.  But this app was removed 
from the App Store a couple of months ago.  How do I remove the notification?

Cheers,
Alan

2019 Retina iMac 27” 5K, macOS 13.3 Big Sur

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Re: [WAMUG} Password Apps for iPhone

[Alan Smith]

Hi Stephen and Ronni,

Thank you for your positive experience with the SafeWA app log in memory.  It 
must just be bad luck on my phone.  Only untoward action I recall is that 
sometimes I let the phone battery go flat.  Apple’s safety feature may close 
down the logged in app to conserve power.

I willl stop looking at password apps and just check that I am logged in before 
leaving home.  In any case I will apply Ronni’s mantra: create a backup.  In my 
case I have the password written on a card I keep in my wallet!  (Don’t tell 
anyone.)

Cheers,
Alan

> On 31 Jan 2021, at 6:51 pm, Ronni Brown  wrote:
> 
> Hi Alan,
> I agree with Stephen, I’ve used this App since day one and only have to scan 
> the premises Code image and then close.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 31 Jan 2021, at 4:26 pm, Stephen Chape  wrote:
>> 
>> Hi Alan.
>> I have used this App from day 1 and have only had to log in once at the 
>> start.
>> When required I simply open the App, scan and close.
>> 
>>> On 31 Jan 2021, at 12:22 pm, Alan Smith >> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>> Is there a password manager app (or other method) to quickly log in to one 
>>> specific app?
>>> 
>>> I’ve had the SafeWA covid app (the QR code reader) installed for some time. 
>>>  I leave it “permanently” logged in but sometimes the app logs itself out. 
>>> With covid sign-in about to be mandatory in shops I want a quick method to 
>>> to activate the app to sign in with user code and password when I arrive at 
>>> the QR scanner.
>>> 
>>> I have an iPhone SE (2020).  My vision is to open theSafeWA app then fill 
>>> the required fields directly with one (or two) clicks if I find the WA 
>>> Health Dept (or other gremlin) has logged me out.
>>> 
>>> I installed the LastPass app to test it out.  It seems that the “auto 
>>> login” function requires the user to have opened the required web site from 
>>> a browser. As SafeWA requires logging in from within the app, not via a 
>>> website, this method does not to meet my needs.  The app also seems to be 
>>> very slow, so I guess my phone has to access the “Vault” located in a cloud 
>>> someplace.
>>> 
>>> Regards,
>>> Alan
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>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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[WAMUG} Password Apps for iPhone

[Alan Smith]

Is there a password manager app (or other method) to quickly log in to one 
specific app?

I’ve had the SafeWA covid app (the QR code reader) installed for some time.  I 
leave it “permanently” logged in but sometimes the app logs itself out. With 
covid sign-in about to be mandatory in shops I want a quick method to to 
activate the app to sign in with user code and password when I arrive at the QR 
scanner.

I have an iPhone SE (2020).  My vision is to open theSafeWA app then fill the 
required fields directly with one (or two) clicks if I find the WA Health Dept 
(or other gremlin) has logged me out.

I installed the LastPass app to test it out.  It seems that the “auto login” 
function requires the user to have opened the required web site from a browser. 
As SafeWA requires logging in from within the app, not via a website, this 
method does not to meet my needs.  The app also seems to be very slow, so I 
guess my phone has to access the “Vault” located in a cloud someplace.

Regards,
Alan
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Re: [WAMUG} IOS Mail keyboard masking content

[Alan Smith]

Hi Peter

A possible clue and area for googling - - -.  Quote from an Evernote help 
posting:  "apparently with the split screen active on the on-screen keyboard, 
the text will not scroll.”

I do not have time this weekend to look any further.

Regards,
Alan

> On 16 Jan 2021, at 12:48 pm, Peter Crisp  wrote:
> 
> HI folks, I have a problem with a family members iPad. It’s an iPad 3 and has 
> the latest iOS 14.3. It has just the stock standard iOS keyboard (no third 
> party keyboards installed) and there is an issue she is having with the 
> typing of newly started emails when they’re quite long (more than a half 
> screen (either Portrait or Landscape)). 
> 
> The body of the text continues downward line by line as it is typed BEHIND 
> the keyboard and she is unable to drag the body of text up the screen so that 
> the typed text is visible. It can be part dragged up, but when finger is 
> removed from screen, it bounces back down behind the keyboard. This does not 
> happen on my own iPad Air or iPhone. It only happens with newly initiated 
> emails on her iPad - not Replies or Forwarding emails. 
> 
> I’ve looked at corresponding settings between this iPad 3 and other iPad 
> devices with no apparent differences. 
> 
> Does anyone else have this phenomenon occur or know what else I can try to 
> resolve it?
> 
> Regards
> 
> 
> Pete
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Re: Startup Apps ?

[Alan Smith]

Hi Stephen,

Nothing like a slow Mac to get into analytical mode - - -.

Your iMac has good specs, so there may be some condition (covid 19?!) affecting 
it.  Personally I would not have Dropbox at all; and I see no reason to have 
Mail as a Login item.

I run my iMac with minimum active windows and just launch an app as required 
from the dock.  And quit when finished. I may just ‘close’ Excel instead of 
quitting as it is relatively slow to launch.

A quickie you probably know - keep a clean desktop. Sweep files into a single 
desktop folder until you get time to put put them in their permanent Documents 
folder.  If you are lazy like me, name the desktop folders with a date.  When 
you see a folder named “To Be Sorted - June 2019” you know it is really is time 
to clean it up.

Cheers,
Alan


> On 26 Oct 2020, at 4:49 pm, Stephen Chape  wrote:
> 
> Thank you Alan.
> The only two other Apps in my Startup are Mail & Dropbox.
> I am wondering if Dropbox really needs to be the Startup Folder ?
> 
> I have a 2017 iMac , Retina 4K, 21.5 inch
> Processor i7 3.6 GHz Quad Core
> 16 GB RAM
> 500 GB SSD
> 
> It is a very fast Mac and usually gets to login in 25 seconds.
> But in the last week that time has tripled.
> 
> I might try the starting in Verbose Mode trick (hold down V) to see what it 
> is doing at startup.
> 
>> On 26 Oct 2020, at 2:53 pm, Philippe Chaperon > <mailto:laut...@me.com>> wrote:
>> 
>> Hi Alan, 
>> 
>> Many thanks for that suggestion. I am getting this application and will 
>> follow your instructions by removing the lot and introducing one at a time 
>> and see which one is creating the trouble. 
>> 
>> Great idea and my thanks. Hopefully Stephen will go through the test also. 
>> 
>> All the best,
>> 
>> Philippe C. 
>> 
>> On 26 Oct 2020, at 2:49 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Hi Philippe and Stephen,
>> 
>> My solution to slow startups was to install the app "Delay Start”.  (Free 
>> from the App Store.)
>> 
>> This app is the only one I have in the user Login Items.  All other apps I 
>> want to open automatically are listed in Delay Start.  From memory I think 
>> 10 apps can be listed in Delay Start.
>> 
>> My setting is to open Delay Start after 2 seconds.  This allows time for all 
>> the “built in” Apple tests and apps to fire up without confusing extras that 
>> may need an apple app to be working first.
>> 
>> Perhaps you can “prove” which startup items are causing the problem by 
>> selective deletion from the login list.  Or just remove the lot and see if 
>> you get an improvement.  Take a screenshot of your startup app list first!
>> 
>> Cheers,
>> Alan
>> 
>> 
>>> On 26 Oct 2020, at 10:34 am, Philippe Chaperon >> <mailto:laut...@bigpond.com>> wrote:
>>> 
>>> Hi Stephen, 
>>> 
>>> On the matter of slow start-ups, I have noticed how slow my two iMacs, the 
>>> older one running High Sierra v 10.13.6 and the other Catalina v 10.15.7, 
>>> are to start when I was given a 6 year old Windows laptop running the 
>>> latest Windows version which starts within a minute or less!
>>> 
>>> Maybe one of our experts Ronni, Daniel etc could explain why our beloved 
>>> Macs are taking so long to start. My older Mac has possibly got too many 
>>> utilities loading at start-up, e.g. StatPlus, Boinc Manager, 1 Password 
>>> which could explain the slowness? But Mail has also been extremely slow to 
>>> start up, maybe SpamSieve? Or possibly due to security protection the OS 
>>> has to do more checking these days?
>>> 
>>> The mystery remains for me. 
>>> 
>>> have a safe week everyone, 
>>> 
>>> Philippe C. dit la Grenouille ...
>>> 
>>> On 26 Oct 2020, at 9:22 am, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Thanks Ronni & Phillipe.
>>> I have now removed it from my startup folder.
>>> 
>>> However my iMac is still slower starting up.
>>> Ho Hum … I just need to be more patient I guess !
>>> 
>>>> On 26 Oct 2020, at 5:46 am, Ronni Brown >>> <mailto:ro...@mac.com>> wrote:
>>>> 
>>>> Hi Stephen,
>>>> 
>>>> Speech Synthesis Server is the process that allows the time to be heard on 
>>>> the hour, and allows voice input. If you do not need any of these things, 
>>>> go to System Preferences>Accounts>YOUR ACCOUNT>Login Items and remov

Re: Startup Apps ?

[Alan Smith]

Hi Philippe and Stephen,

My solution to slow startups was to install the app "Delay Start”.  (Free from 
the App Store.)

This app is the only one I have in the user Login Items.  All other apps I want 
to open automatically are listed in Delay Start.  From memory I think 10 apps 
can be listed in Delay Start.

My setting is to open Delay Start after 2 seconds.  This allows time for all 
the “built in” Apple tests and apps to fire up without confusing extras that 
may need an apple app to be working first.

Perhaps you can “prove” which startup items are causing the problem by 
selective deletion from the login list.  Or just remove the lot and see if you 
get an improvement.  Take a screenshot of your startup app list first!

Cheers,
Alan


> On 26 Oct 2020, at 10:34 am, Philippe Chaperon  wrote:
> 
> Hi Stephen, 
> 
> On the matter of slow start-ups, I have noticed how slow my two iMacs, the 
> older one running High Sierra v 10.13.6 and the other Catalina v 10.15.7, are 
> to start when I was given a 6 year old Windows laptop running the latest 
> Windows version which starts within a minute or less!
> 
> Maybe one of our experts Ronni, Daniel etc could explain why our beloved Macs 
> are taking so long to start. My older Mac has possibly got too many utilities 
> loading at start-up, e.g. StatPlus, Boinc Manager, 1 Password which could 
> explain the slowness? But Mail has also been extremely slow to start up, 
> maybe SpamSieve? Or possibly due to security protection the OS has to do more 
> checking these days?
> 
> The mystery remains for me. 
> 
> have a safe week everyone, 
> 
> Philippe C. dit la Grenouille ...
> 
> On 26 Oct 2020, at 9:22 am, Stephen Chape  > wrote:
> 
> Thanks Ronni & Phillipe.
> I have now removed it from my startup folder.
> 
> However my iMac is still slower starting up.
> Ho Hum … I just need to be more patient I guess !
> 
>> On 26 Oct 2020, at 5:46 am, Ronni Brown > > wrote:
>> 
>> Hi Stephen,
>> 
>> Speech Synthesis Server is the process that allows the time to be heard on 
>> the hour, and allows voice input. If you do not need any of these things, go 
>> to System Preferences>Accounts>YOUR ACCOUNT>Login Items and remove it.
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 25 Oct 2020, at 4:56 pm, Stephen Chape >> > wrote:
>>> 
>>> Hi folks
>>> I wondered why my iMac startup slowed down recently.
>>> 
>>> So I checked in System Preferences/Users & Groups/Login Items.
>>> There is an App that I don’t recognise in there called 
>>> “SpeechSynthesisServer”
>>> 
>>> Does any know what that is and does it need to be in my Startup Apps ?
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Canon scanner

[Alan Smith]

Hi John

A possible work around. The macOS app Image Capture may work.  This will bypass 
the built-in Canon software.

Image Capture worked with my obsolete Lexmark when its software was no longer 
available. I now have an Epson scanner which works very well, but I prefer to 
use Image Capture. I also use Image Capture for importing photos from my iPhone 
and a Samsung Galaxy.

Cheers,
Alan

> On 29 May 2020, at 1:11 pm, Susan Hastings  wrote:
> 
> Hi John, how are you accessing the scanner on your printer. I go to the 
> printer settings in preferences and scan from there. Cheers, Susan.
> 
> Sent from my iPad
> 
>> On 29 May 2020, at 12:31 pm, John Thompson  wrote:
>> 
>> Hello group,
>> 
>> I am having trouble (in fact, can’t get any joy) scanning with my Canon 
>> Pixma TS6060 Multifunction printer.  Have tried installing new drivers, 
>> checked the Canon info site and generally spent half the day trying to get a 
>> scan from the printer to the Computer.  All to no avail.
>> 
>> Have the latest Os installed and everything else works, including the 
>> printer,  but not the scanner.
>> 
>> Has anyone had any experience with this type of machine.
>> 
>> Regards
>> 
>> 
>> John Thompson
>> jetj...@optusnet.com.au
>> 
>> 
>> 
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Re: iMac not connecting to other iMac's

[Alan Smith]

Hi Matt, more thoughts:

   I will be interested in reading the conversation between you and Neil 
Houghton about resolving User ID 501/502 and permissions. I had problems with 
unmatched User IDs a few years ago.  Now I read Migration instructions - very 
carefully.

  Are you working within the “administrator” user account on all Macs?  Note 
the text mid-window below the indicator for "File Sharing: On" via Apple > 
System Preferences > Sharing.  There is an inference that Administrators can 
access everything, but other users can only access specific shared folders.

   I never use the Mac “Shared” folder for copying files between computers 
within my network.  I normally use “Share Screen” where I can navigate 
visually.  All user actions are at one Mac, either push or pull.  I usually 
drag files.  I can also drag files via the Finder sidebar (Locations) to the 
destination Mac.  I assume I could alternatively Copy then Paste which would 
make navigation more certain.  (I still don't have a clear idea of your method 
or wanted outcome.)

Cheers,
Alan


> On 18 May 2020, at 8:52 am, Matt Falvey  wrote:
> 
> Hi Alan, I tried the screen sharing method and I was able to get it to work, 
> but found it very awkward. In that to save a file to the second mac I had to 
> make sure that the file was visible in its location in finder and on the 
> screen on the first Mac, so that could be reflected on the screen of the 
> second. So I could then copy it from that initial finder to the storage 
> location on the second screen.
> 
> What I am hoping to achieve is to be able to just be able to go Save As and 
> an image of the files on the HD of the second mac opens up and I can select 
> which folder to store the file in without having to actually go to that Mac.
> 
> Thanks for your help.
> 
> Matt.  
> 
> Message: 1
> Date: Fri, 15 May 2020 12:17:50 +0800
> From: Alan Smith mailto:sma...@iinet.net.au>>
> To: WAMUG Mailing List mailto:wamug@wamug.org.au>>
> Subject: Re: iMac not connecting to other iMac's
> Message-ID: <0159a081-97ca-42ba-9c39-ba4a48f97...@iinet.net.au 
> <mailto:0159a081-97ca-42ba-9c39-ba4a48f97...@iinet.net.au>>
> Content-Type: text/plain; charset="utf-8"
> 
> Hi Matt
> 
> Have you read the official Apple help file to ?Share the screen of another 
> Mac??
> 
> https://support.apple.com/en-au/guide/mac-help/mh14066/mac 
> <https://support.apple.com/en-au/guide/mac-help/mh14066/mac>
> 
> I also have three Macs of various vintages.  Initially I a few problems with 
> stability with the 3 Macs all sharing at the same time. Works perfectly with 
> any combination of two.
> 
> Cheers,
> Alan
> 
> 
>> On 15 May 2020, at 11:54 am, Matt Falvey > <mailto:mmfal...@bigpond.net.au>> wrote:
>> 
>> Hi, I have three iMacs (one is a recent second hand one - 2013 HD) and I am 
>> trying to transfer documents from one to the other. All show up as ?Shared? 
>> on the side bar of the finder window.
>> 
>> With the two older iMacs when I click on the 2013 HD icon in Shared the 
>> window in the next column opens and states the HD name and ?Connection 
>> Failed? and I have the option Connect As and Share Screen. When I try 
>> Connect As and try to connect as the Registered User using the Name and 
>> Password, it reverts to the previous screen, with the Connection Failed. 
>> 
>> (The two older iMacs connect to each other.)
>> 
>> If I go to the 2013 HD finder window and click on either of the other two 
>> HD?s they connect straight away and I am able to transfer files to the 
>> respective computer. 
>> 
>> I have also have a problem with the new 2013 HD, which was posted last week, 
>> with hindsight this may be associated to this problem and that is that when 
>> I try to save files to one of the other iMacs I get a message ?The document 
>> ?x.pdf? could not be exported as ? xxx.pdf? as You don?t have 
>> Permission. To view or change permissions select the item in the Finder and 
>> choose File > Get Info. Which needless to say doesn?t work.
>> 
>> So it seems as if for whatever reason the other two are communicating 
>> inwards with the 2013 HD but something is stopping it from being able to 
>> connect outwards.
>> 
>> I would be grateful if anyone has any ideas or solutions to share.
>> 
>> Thanks
>> 
>> Matt. 
>> 
>> 
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Re: iMac not connecting to other iMac's

[Alan Smith]

Hi Matt

Have you read the official Apple help file to “Share the screen of another Mac”?

https://support.apple.com/en-au/guide/mac-help/mh14066/mac

I also have three Macs of various vintages.  Initially I a few problems with 
stability with the 3 Macs all sharing at the same time. Works perfectly with 
any combination of two.

Cheers,
Alan


> On 15 May 2020, at 11:54 am, Matt Falvey  wrote:
> 
> Hi, I have three iMacs (one is a recent second hand one - 2013 HD) and I am 
> trying to transfer documents from one to the other. All show up as “Shared” 
> on the side bar of the finder window.
> 
> With the two older iMacs when I click on the 2013 HD icon in Shared the 
> window in the next column opens and states the HD name and “Connection 
> Failed” and I have the option Connect As and Share Screen. When I try Connect 
> As and try to connect as the Registered User using the Name and Password, it 
> reverts to the previous screen, with the Connection Failed. 
> 
> (The two older iMacs connect to each other.)
> 
> If I go to the 2013 HD finder window and click on either of the other two 
> HD’s they connect straight away and I am able to transfer files to the 
> respective computer. 
> 
> I have also have a problem with the new 2013 HD, which was posted last week, 
> with hindsight this may be associated to this problem and that is that when I 
> try to save files to one of the other iMacs I get a message “The document 
> “x.pdf” could not be exported as “ xxx.pdf” as You don’t have 
> Permission. To view or change permissions select the item in the Finder and 
> choose File > Get Info. Which needless to say doesn’t work.
> 
> So it seems as if for whatever reason the other two are communicating inwards 
> with the 2013 HD but something is stopping it from being able to connect 
> outwards.
> 
> I would be grateful if anyone has any ideas or solutions to share.
> 
> Thanks
> 
> Matt. 
> 
>  
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Re: Bad Catalina

[Alan Smith]

Peter

32 bit apps will not work on Catalina.  Catalina essentially ignores any 32 bit 
app if you leave them installed before upgrading.

Easiest way to check for 32 bit apps installed is to run an app called “32bit 
Check” by Howard Oakley and is available to download from his website 
eclecticlight.co 

Cheers
Alan

> On 30 Apr 2020, at 2:55 pm, Peter Crisp  wrote:
> 
> Hi Pat, I note that you have started a new thread "Bad Catalina" which breaks 
> the continuity from the previous "Horrible Catalina" thread. But either way 
> on the topic of apps in Catalina, I note a bit of trouble others experiencing 
> there too. 
> 
> 
> You or others may know the answer to this one, are apps installed on OSX 
> machines running Catalina, subject in the same way to 32bit V 64bit 
> compatibility? I presume so but keen to hear from others if they have any 
> wisdom on this. 
> 
> 
> 
> Kind Regards
> 
> 
> Peter Crisp
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> "wamug@wamug.org.au List" 
> Cc:
> 
> Sent:
> Thu, 30 Apr 2020 16:27:59 +1000
> Subject:
> Bad Catalina
> 
> 
> I have just struck another obstacle because my computer does not have facial 
> identification. I wanted to buy a certain game app from the app store. I can 
> only provide a thumb print, so no new game for me. Gr. 
> 
> Pat Scott
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Re: Horrible Catalina

[Alan Smith]

Hi Pat

Some suggestions:

1.  Ensure you have the latest Catalina version (macOS 10.15.4) installed.   
What was your previous OS?  Did it update from Mojave or Sierra or ---?

2.  Are you using USB or Bluetooth for the Wacom tablet?  There may be a common 
USB issue if tablet and external drives are all affected.  Can you access data 
on both external drives?  

3.  Check external disks visibility is turned “on” in Finder > Preferences > 
General to show items on desktop.

4.  Check external disks visible in Finder Sidebar via Finder > Preferences > 
Sidebar.

5.  Use Disk Utility with “View - show all devices”.  This should show all 
mountable drives and their status.

6.  Have you tried SMC and NVRAM resets?  And the good old computer Restart has 
fixed many odd problems.  

Cheeers
Alan 



> On 30 Apr 2020, at 7:23 am, Juliet Kitson  wrote:
> 
> Office 2016 is available from software giants will run ok on Catalina but a 
> few functions are much harder to do compared to 2011.
> Regards Bill K
> 
> On Thu, Apr 30, 2020 at 8:06 AM clamshell  <mailto:clamsh...@iinet.net.au>> wrote:
> Hi, Alan,
> 
> It’s not just disliking Catalina; it is interfering with what I am trying to 
> do. I use a Wacom tablet and stylus. Just moving the stylus around causes the 
> interface to switch to another, random location, or go totally blank. And, I 
> have 2 small Western Digital external disks. On the previous IOS, they showed 
> up on the desktop — now they don’t. What’s worse is, I can’t eject them.  I 
> have more gripes about Catalina, but I wont inflict them on you.
> 
> Anyway, thanks very much for the links to the Queensland User Groups.
> Cheers,
> Pat
> 
> 
> 
> 
>> On 29 Apr 2020, at 18:03, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> 
>> Hi Pat
>> 
>> Sorry to read that you dislike Catalina.  It will be replaced - one day!  In 
>> the meantime - - -.
>> 
>> AppleUsers dot org website lists five MUGs in Queensland. 
>> 
>>   https://www.appleusers.org/mug-listings/ 
>> <https://www.appleusers.org/mug-listings/>
>> 
>>  Most appropriate would seem to be Apple-Q in Brisbane:
>> 
>>   http://www.apple-q.org.au <http://www.apple-q.org.au/>
>> 
>> Cheers
>> Alan
>> 
>> 
>>> On 29 Apr 2020, at 2:55 pm, Pat >> <mailto:clamsh...@iinet.net.au>> wrote:
>>> 
>>> Hello, WAMUGgers, I  moved over to Brisbane,4 months ago. My computer 
>>> didn’t catch up with me for several of those months.  When I finally 
>>> cranked it up and pushed the Start button, there was Catalina. Well, I 
>>> thought, I hope it is as good as its predecessor. But, I was in for shock 
>>> after shock. To  put it  in straight words: I Hate Catalina.  There are so 
>>> many horrible changes; what has Apple been thinking? I read about the Mac 
>>> virus problem, but that doesn’t warrant the  infliction of Catalina on 
>>> unsuspecting computers.
>>> 
>>> Anyway, does anyone know if Catallina will be superceded?  Soon?  And does 
>>> anyone know if there is anything like WAMUG in Brisbane? 
>>> 
>>> I wish good health for all of you in these treacherous times.
>>> 
>>> Stay safe and warm,
>>> Pat Scott
>>> 
>>> 
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Re: Horrible Catalina

[Alan Smith]

Hi Pat

Sorry to read that you dislike Catalina.  It will be replaced - one day!  In 
the meantime - - -.

AppleUsers dot org website lists five MUGs in Queensland. 

  https://www.appleusers.org/mug-listings/

 Most appropriate would seem to be Apple-Q in Brisbane:

  http://www.apple-q.org.au 

Cheers
Alan


> On 29 Apr 2020, at 2:55 pm, Pat  wrote:
> 
>   Hello, WAMUGgers, I  moved over to Brisbane,4 months ago. My computer 
> didn’t catch up with me for several of those months.  When I finally cranked 
> it up and pushed the Start button, there was Catalina. Well, I thought, I 
> hope it is as good as its predecessor. But, I was in for shock after shock. 
> To  put it  in straight words: I Hate Catalina.  There are so many horrible 
> changes; what has Apple been thinking? I read about the Mac virus problem, 
> but that doesn’t warrant the  infliction of Catalina on unsuspecting 
> computers.
> 
> Anyway, does anyone know if Catallina will be superceded?  Soon?  And does 
> anyone know if there is anything like WAMUG in Brisbane? 
> 
> I wish good health for all of you in these treacherous times.
> 
> Stay safe and warm,
> Pat Scott
> 
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Re: iOS 13.4

[Alan Smith]

Hi Walter, 

Found this Macworld item - -

Without pressing down on your trackpad, touch your trackpad with three 
fingertips and swipe up in one continuous motion. You’ll immediately be sent 
back to the Home screen regardless of what you’re doing. 

Cheers
Alan 

> On 22 Apr 2020, at 5:19 pm, FW  wrote:
> 
> Hello everyone,
> 
> Recently I upgraded the iPad to iOS 13.4 after reading that one can use a 
> trackpad via bluetooth
> connection to navigate on the iPad.
> It does work, the curser is a small grey dot and I can open applications, 
> however I haven’t been
> able to work out how to navigate back to the home screen using the track pad.
> 
> Has anyone tried it ?
> 
> Cheers
> Walter
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Re: Word

[Alan Smith]

Hi Bill,

I have Office 2011 and the latest (2019?) versions.   Any fraction can be 
entered in both versions.  I assume Word 2016 has the same process.  But as 
Peter said in an earlier email, the actual Microsoft process is not at all user 
friendly.  I have had no problems with simple entries.

The MS method can be accessed by the standard top menu bar via “Insert > 
Equation”.  Alternative access is via the document multi-function menu system 
starting with “Insert > Equation”.  It now gets complicated.  I would ignore 
the text box “type equation here”  that is inserted and select “Fraction” from 
the expanded document menu.  This displays various formats for entering 
fractions such as - or / for the two parts.  THEN you can type in the two 
numbers in a displayed fraction-formatted text box.  Plus lots of other options 
that you might explore when you have a spare hour or so.

Have fun,
Alan
 

> On 22 Apr 2020, at 8:39 am, Peter Hinchliffe  
> wrote:
> 
> 
> 
>> On 21 Apr 2020, at 11:18 am, Juliet Kitson  wrote:
>> 
>> Hello
>> Thanks for the info finally found them but only 1/2 1/4 3/4 where are the 
>> rest it seems when software is updated they seem to remove useful parts.
>> regards Bill
> 
> The Character Set contains characters for only ½, ¼, ¾, ⅓ and ⅔. For anything 
> else, you'll have find either a dedicated font or create your own fractions 
> using super/subscript and kerning adjustments, probably along the lines of 
> Peter Faulks’ suggestion.
> 
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: e-mail keeps shutting down.

[Alan Smith]

Tony

What version of macOS and Mail are you using?  Catalina had many issues with 
Mail from the start.  I understand not all have been fixed.  Google search show 
several “try it” remedies.  Not being a Catalina user I don’t know the current 
status.

Regards
Alan

> On 21 Mar 2020, at 4:49 pm, Anthony (Tony) Francis  
> wrote:
> 
> Hi Fellow WAMUGGERS,
> 
> I asked a question a little while ago,but no replies to date, would anyone 
> have any idea as to why e-mail just quits on me whilst I am using it? It 
> doesn’t matter if I am writing an e-mail or deleting mail, it just quits, I 
> have tried the usual,got rid of all JUNK Mail,got rid of the RUBBISH, deleted 
> old Mail, and still it quits, any ideas please?
> 
> Kind Regards
> 
> Tony
> 
> BODDINGTON.
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Re: Apple TV - Computer App - video thumbnails truncated

[Alan Smith]

Hi Neil,

It seems that I am living in the past.  Having a dedicated Mac Mini as a media 
server for an Apple TV device is archaic.  I’m lucky that the Computers App 
still gives some functionality with Mojave and High Sierra!  I should be using 
Catalina and the TV App(s) for Mac and the Apple TV device.  The TV App is 
dedicated to improving Apple’s bottom line (and to spoiling mine). The app just 
streams a previously purchased and downloaded video from the internet instead 
of from the Mac Mini.  Yet to work out how to delete the 4GB file from the 
Apple TV internal memory.

Enough of a rant for this weekend.

I have a bootable copy of macOS Catalina on an external hard drive.  It may 
give some amusement to get it to talk to the Apple TV.  But then, probably not. 
. .

Cheers,
Alan


> On 29 Feb 2020, at 9:07 pm, Alan Smith  wrote:
> 
> Hi Neil,
> 
> Thanks for responding.  I will check out both the Apple and Panasonic 
> settings more critically.  
> 
> I did change the AppleTV default from 1080p-60Hz to 1080p-50Hz a long time 
> ago.  No change in viewing quality detected.
> 
> Quality of actual iTunes movies is as expected, as is quality of ABC iView, 
> YouTube, SBS etc via their respective apps. Correct aspect ratios, letterbox 
> masks and full screens when appropriate.  It seems to be just the "top level” 
> Computer app with it’s menu that is causing the problem.  The menu bar is 
> fixed - it would be nice if it floated up out of sight when scrolling through 
> the list.  Both ABC and SBS do this. 
> 
> Cheers,
> Alan
> 
>> On 29 Feb 2020, at 7:31 pm, Neil Houghton  wrote:
>> 
>> Hi Alan,
>> 
>> Without being familiar with your specific gear and setup, the following is 
>> fairly general.
>> 
>> If the truncation is happening on your TV screen it may be down to your TV's 
>> screen setting. Different TVs seem to do this differently but generally 
>> somewhere in the Smart TV menu there will be various setup pages and 
>> somewhere there will be screen settings - maybe called screen mode or aspect 
>> ratio or display settings. Some of these may "stretch" the picture or 
>> truncate top and/or bottom - these used to be a lot more of a problem in the 
>> early days when broadcasters and TVs seemed to have more variance in 
>> broadcast and display resolutions - and less smarts to auto detect and 
>> display.
>> 
>> I'm not familiar with the 4th gen Apple TVs but the older ones also had 
>> settings to allow you to select your desired output resolution to match 
>> whatever display/TV you were connected to.
>> 
>> So - if both are relevant to your setup, I would suggest you check both sets 
>> of settings:
>> • resolution setting on the Apple TV
>> • screen settings on your smart TV
>> 
>> Somewhere amongst that you should be able to match the output of your Apple 
>> TV to the display area on your TV.
>> 
>> HTH
>> 
>> 
>> Cheers
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> -Original Message-
>> From:  on behalf of Alan 
>> Smith 
>> Reply-To: WAMUG 
>> Date: Saturday, 29 February 2020 at 17:00
>> To: WAMUG 
>> Subject: Apple TV - Computer App - video thumbnails truncated
>> 
>>   My Apple TV device is most often used to play videos (Movies, TV Shows 
>> etc) via iTunes and the Computer App. Thumbnails of each video are displayed 
>> in a grid with a cover art image and the title under it.  I can scroll down 
>> to view all thumbnails.  However the bottom row is truncated and the titles 
>> and lower part of the cover art cannot be seen.
>> 
>>   I need to read the title!  This problem has existed for a year or so.
>> 
>>   I am using an Apple TV HD (4th Generation) with tvOS 13.3.1 connected to a 
>> Panasonic ET5A series smart TV.  
>> 
>>   Any solution?  Do other wamug members have a similar experience?
>> 
>>   Regards,
>>   Alan
>> 
>> 
>> 
>> 
>> 
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Re: Apple TV - Computer App - video thumbnails truncated

[Alan Smith]

Hi Neil,

Thanks for responding.  I will check out both the Apple and Panasonic settings 
more critically.  

I did change the AppleTV default from 1080p-60Hz to 1080p-50Hz a long time ago. 
 No change in viewing quality detected.

Quality of actual iTunes movies is as expected, as is quality of ABC iView, 
YouTube, SBS etc via their respective apps. Correct aspect ratios, letterbox 
masks and full screens when appropriate.  It seems to be just the "top level” 
Computer app with it’s menu that is causing the problem.  The menu bar is fixed 
- it would be nice if it floated up out of sight when scrolling through the 
list.  Both ABC and SBS do this. 

Cheers,
Alan

> On 29 Feb 2020, at 7:31 pm, Neil Houghton  wrote:
> 
> Hi Alan,
> 
> Without being familiar with your specific gear and setup, the following is 
> fairly general.
> 
> If the truncation is happening on your TV screen it may be down to your TV's 
> screen setting. Different TVs seem to do this differently but generally 
> somewhere in the Smart TV menu there will be various setup pages and 
> somewhere there will be screen settings - maybe called screen mode or aspect 
> ratio or display settings. Some of these may "stretch" the picture or 
> truncate top and/or bottom - these used to be a lot more of a problem in the 
> early days when broadcasters and TVs seemed to have more variance in 
> broadcast and display resolutions - and less smarts to auto detect and 
> display.
> 
> I'm not familiar with the 4th gen Apple TVs but the older ones also had 
> settings to allow you to select your desired output resolution to match 
> whatever display/TV you were connected to.
> 
> So - if both are relevant to your setup, I would suggest you check both sets 
> of settings:
> • resolution setting on the Apple TV
> • screen settings on your smart TV
> 
> Somewhere amongst that you should be able to match the output of your Apple 
> TV to the display area on your TV.
> 
> HTH
> 
> 
> Cheers
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> -Original Message-
> From:  on behalf of Alan Smith 
> 
> Reply-To: WAMUG 
> Date: Saturday, 29 February 2020 at 17:00
> To: WAMUG 
> Subject: Apple TV - Computer App - video thumbnails truncated
> 
>My Apple TV device is most often used to play videos (Movies, TV Shows 
> etc) via iTunes and the Computer App. Thumbnails of each video are displayed 
> in a grid with a cover art image and the title under it.  I can scroll down 
> to view all thumbnails.  However the bottom row is truncated and the titles 
> and lower part of the cover art cannot be seen.
> 
>I need to read the title!  This problem has existed for a year or so.
> 
>I am using an Apple TV HD (4th Generation) with tvOS 13.3.1 connected to a 
> Panasonic ET5A series smart TV.  
> 
>Any solution?  Do other wamug members have a similar experience?
> 
>Regards,
>Alan
> 
> 
> 
> 
> 
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Apple TV - Computer App - video thumbnails truncated

[Alan Smith]

My Apple TV device is most often used to play videos (Movies, TV Shows etc) via 
iTunes and the Computer App. Thumbnails of each video are displayed in a grid 
with a cover art image and the title under it.  I can scroll down to view all 
thumbnails.  However the bottom row is truncated and the titles and lower part 
of the cover art cannot be seen.

I need to read the title!  This problem has existed for a year or so.

I am using an Apple TV HD (4th Generation) with tvOS 13.3.1 connected to a 
Panasonic ET5A series smart TV.  

Any solution?  Do other wamug members have a similar experience?

Regards,
Alan





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Re: 2019 Dues

[Alan Smith]

Hi Peter,

Your email sent to wrong “Alan”.

Cheers,
Alan Smith

Sent from my iPad

> On 25 Feb 2020, at 7:06 pm, Peter Botman  wrote:
> 
> Alan
> 
> The 2020 membership fee is $30
> 
> WAMUG banking details:
> BSB - 306075
> Acc 4197787
> 
> regards
> 
> peter
> 
> 
> 
> 
>> On 9 Jan 2019, at 6:33 pm, Alan Fenton  wrote:
>> 
>> 
>> Hello.
>> Could  WAMUG send out  direct deposit info and membership fee please?
>> 
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Re: Safari will not open specific webpage

[Alan Smith]

Hi Stephen,

An update - you'll love this.  Eventually spoke to Woolworths.  They recommend 
Google Chrome as the best browser to use as it is integrated with their 
shopping.

Cheers
Alan



> On 12 Feb 2020, at 9:16 am, Alan Smith  wrote:
> 
> Hi Stephen,
> 
> As someone from wamug (Neil?) said a few years ago: it’s too late - Google 
> already knows everything about you.  I think I was trying to uninstall Google 
> Chrome after using it for a few days.
> 
> Google is efficient for my web searches.  I used DuckDuckGo for some time but 
> became irritated by it.  Ditto for Bing.
> 
> In general I use standard Apple apps, including Safari.  I have Firefox 
> installed on some devices as a backup browser.  Waiting for the new Microsoft 
> Edge to be released by the Australian Mac App Store for possible use on the 
> 2019 iMac.
> 
> Cheers
> Alan
> 
>> On 11 Feb 2020, at 10:21 pm, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>> Hi again Alan.
>> I suggest you dump Google ASAP.
>> That and Facebook will invade your world.
>> 
>> My family have use DuckDuckGo for a couple of years.
>> On our Macs and our iPhones.
>> They do no tracking and do not record your data.
>> 
>>> On 11 Feb 2020, at 8:07 pm, Alan Smith >> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>> Hi Stephen,
>>> 
>>> A reasonable deduction I think.  Windows for Woolies, Chrome for Coles and 
>>> Safari for Store Shoppers?
>>> 
>>> Cheers,
>>> Alan
>>> 
>>> 
>>> 
>>>> On 11 Feb 2020, at 4:24 pm, Stephen Chape >>> <mailto:chap...@bigpond.com>> wrote:
>>>> 
>>>> Sounds to me like Woolies have not tested their latest web catalogue.
>>>> Web writers should always make sure their work is compatible with all 
>>>> common browsers before releasing.
>>>> I learnt this when I did my IT course at TAFE some years ago.
>>>> 
>>>>> On 11 Feb 2020, at 12:49 pm, Alan Smith >>>> <mailto:sma...@iinet.net.au>> wrote:
>>>>> 
>>>>> A problem.  I look at the Coles and Woolworths grocery catalogues most 
>>>>> weeks. I usually use a 2012 iMac for this.  This week I cannot open the 
>>>>> Woolies catalogue page using the default Safari browser.  I get a 
>>>>> spinning "wait” icon with message “Loading Page”.  OS is High Sierra 
>>>>> 10.13.6 with Google search engine.  However it does work using Firefox.
>>>>> 
>>>>> Same thing happens using a 2019 iMac using Safari and Google.  OS is 
>>>>> Mojave 10.14.6, Safari is version 13.0.5.  I do not have any other 
>>>>> browser installed on this device.  If I use Safari > Develop > User Agent 
>>>>> to emulate another browser (Firefox or Microsoft Edge) then the Woolies 
>>>>> catalogue page opens.  There is no change when the iMac is booted in Safe 
>>>>> Mode.  No problems detected with Malwarebytes or EtreCheck.
>>>>> 
>>>>> Experiments with other devices just muddy the waters.  iPad 5 with iOS 
>>>>> 13.3 and Google will not open the Woolies page either.  iPad 2 with iOS 
>>>>> 9.3.5 and Bing works ok!
>>>>> 
>>>>> Superficially it seems that Google is a common factor.  Any suggestions 
>>>>> for a fix?
>>>>> 
>>>>> Perplexed
>>>>> Alan
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
>>>>> 
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>>>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>>>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>>>> 
>>>> 
>>>> Regards,
>>>> Stephen Chape
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> -- The WA Macintosh User Group Mailing List --
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Re: Safari will not open specific webpage

[Alan Smith]

Hi Stephen,

As someone from wamug (Neil?) said a few years ago: it’s too late - Google 
already knows everything about you.  I think I was trying to uninstall Google 
Chrome after using it for a few days.

Google is efficient for my web searches.  I used DuckDuckGo for some time but 
became irritated by it.  Ditto for Bing.

In general I use standard Apple apps, including Safari.  I have Firefox 
installed on some devices as a backup browser.  Waiting for the new Microsoft 
Edge to be released by the Australian Mac App Store for possible use on the 
2019 iMac.

Cheers
Alan

> On 11 Feb 2020, at 10:21 pm, Stephen Chape  wrote:
> 
> Hi again Alan.
> I suggest you dump Google ASAP.
> That and Facebook will invade your world.
> 
> My family have use DuckDuckGo for a couple of years.
> On our Macs and our iPhones.
> They do no tracking and do not record your data.
> 
>> On 11 Feb 2020, at 8:07 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Hi Stephen,
>> 
>> A reasonable deduction I think.  Windows for Woolies, Chrome for Coles and 
>> Safari for Store Shoppers?
>> 
>> Cheers,
>> Alan
>> 
>> 
>> 
>>> On 11 Feb 2020, at 4:24 pm, Stephen Chape >> <mailto:chap...@bigpond.com>> wrote:
>>> 
>>> Sounds to me like Woolies have not tested their latest web catalogue.
>>> Web writers should always make sure their work is compatible with all 
>>> common browsers before releasing.
>>> I learnt this when I did my IT course at TAFE some years ago.
>>> 
>>>> On 11 Feb 2020, at 12:49 pm, Alan Smith >>> <mailto:sma...@iinet.net.au>> wrote:
>>>> 
>>>> A problem.  I look at the Coles and Woolworths grocery catalogues most 
>>>> weeks. I usually use a 2012 iMac for this.  This week I cannot open the 
>>>> Woolies catalogue page using the default Safari browser.  I get a spinning 
>>>> "wait” icon with message “Loading Page”.  OS is High Sierra 10.13.6 with 
>>>> Google search engine.  However it does work using Firefox.
>>>> 
>>>> Same thing happens using a 2019 iMac using Safari and Google.  OS is 
>>>> Mojave 10.14.6, Safari is version 13.0.5.  I do not have any other browser 
>>>> installed on this device.  If I use Safari > Develop > User Agent to 
>>>> emulate another browser (Firefox or Microsoft Edge) then the Woolies 
>>>> catalogue page opens.  There is no change when the iMac is booted in Safe 
>>>> Mode.  No problems detected with Malwarebytes or EtreCheck.
>>>> 
>>>> Experiments with other devices just muddy the waters.  iPad 5 with iOS 
>>>> 13.3 and Google will not open the Woolies page either.  iPad 2 with iOS 
>>>> 9.3.5 and Bing works ok!
>>>> 
>>>> Superficially it seems that Google is a common factor.  Any suggestions 
>>>> for a fix?
>>>> 
>>>> Perplexed
>>>> Alan
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
>>>> 
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>>> 
>>> 
>>> Regards,
>>> Stephen Chape
>>> 
>>> 
>>> 
>>> 
>>> 
>>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Safari will not open specific webpage

[Alan Smith]

Hi Stephen,

A reasonable deduction I think.  Windows for Woolies, Chrome for Coles and 
Safari for Store Shoppers?

Cheers,
Alan



> On 11 Feb 2020, at 4:24 pm, Stephen Chape  wrote:
> 
> Sounds to me like Woolies have not tested their latest web catalogue.
> Web writers should always make sure their work is compatible with all common 
> browsers before releasing.
> I learnt this when I did my IT course at TAFE some years ago.
> 
>> On 11 Feb 2020, at 12:49 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> A problem.  I look at the Coles and Woolworths grocery catalogues most 
>> weeks. I usually use a 2012 iMac for this.  This week I cannot open the 
>> Woolies catalogue page using the default Safari browser.  I get a spinning 
>> "wait” icon with message “Loading Page”.  OS is High Sierra 10.13.6 with 
>> Google search engine.  However it does work using Firefox.
>> 
>> Same thing happens using a 2019 iMac using Safari and Google.  OS is Mojave 
>> 10.14.6, Safari is version 13.0.5.  I do not have any other browser 
>> installed on this device.  If I use Safari > Develop > User Agent to emulate 
>> another browser (Firefox or Microsoft Edge) then the Woolies catalogue page 
>> opens.  There is no change when the iMac is booted in Safe Mode.  No 
>> problems detected with Malwarebytes or EtreCheck.
>> 
>> Experiments with other devices just muddy the waters.  iPad 5 with iOS 13.3 
>> and Google will not open the Woolies page either.  iPad 2 with iOS 9.3.5 and 
>> Bing works ok!
>> 
>> Superficially it seems that Google is a common factor.  Any suggestions for 
>> a fix?
>> 
>> Perplexed
>> Alan
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
>> 
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> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Safari will not open specific webpage

[Alan Smith]

A problem.  I look at the Coles and Woolworths grocery catalogues most weeks. I 
usually use a 2012 iMac for this.  This week I cannot open the Woolies 
catalogue page using the default Safari browser.  I get a spinning "wait” icon 
with message “Loading Page”.  OS is High Sierra 10.13.6 with Google search 
engine.  However it does work using Firefox.

Same thing happens using a 2019 iMac using Safari and Google.  OS is Mojave 
10.14.6, Safari is version 13.0.5.  I do not have any other browser installed 
on this device.  If I use Safari > Develop > User Agent to emulate another 
browser (Firefox or Microsoft Edge) then the Woolies catalogue page opens.  
There is no change when the iMac is booted in Safe Mode.  No problems detected 
with Malwarebytes or EtreCheck.

Experiments with other devices just muddy the waters.  iPad 5 with iOS 13.3 and 
Google will not open the Woolies page either.  iPad 2 with iOS 9.3.5 and Bing 
works ok!

Superficially it seems that Google is a common factor.  Any suggestions for a 
fix?

Perplexed
Alan









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Re: IMac problem.

[Alan Smith]

Hi Tony,

Another opinion.  My 27” 5K  iMac is in a room with airconditioning turned off. 
 I am not “working” the mac at this time - I did my photo edits last night.

The ambient temperature in this room is now 35.4 degrees. Mac specis say max 
ambient temp for a Mac is 30 degrees. Unless the internal fan is running flat 
out (and noisy!) then I would just let the Mac have a sleep for a while.  The 
aluminium case is really a heat sink and the heat must transfer to a cooler 
external environment. Internal heat sensors should get the fan to work faster - 
and it can really hot inside.

A problem with apps to monitor (and adjust) fan speed is that many people  
“fiddle” with the settings.  Then discover the basic problem was clogged  air 
vents that can be cleaned without dismantling the computer.

Perhaps a small personal fan blowing across the back of the iMac would help 
move the heat away.  Dipping in water is NOT recommended!

Just my opinion.

Cheers,
Alan

> On 4 Feb 2020, at 3:50 pm, Anthony (Tony) Francis  wrote:
> 
> Good Afternoon Everyone
> 
> I am having a problem with my iMac 27” running extremely hot, I seem to 
> remember a query by another member some time ago with the same problem. After 
> 1 hour of processing Photo’s the rear of the Computer is almost too hot to 
> touch, how do I check the Fans or will I need to remove the back and possibly 
> clean the inside of the Computer?
> 
> Thanks Guy’s
> 
> Tony
> Boddington
> 
> Sent from my iPhone
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Firmware update to USB3 Camera Adapter

[Alan Smith]

How do I update the firmware for a Lightning to USB3 Camera Adapter?

Current firmware is version 1.0.1.  Web search suggests version 1.0.5 was 
released in 2017.   I use the powered adapter to copy files from a flash drive 
stick to my iPad5. Today  I got a notification to the effect that a firmware 
update is available for the Camera Adapter.  I selected “do it later” from the 
options.  But I cannot find a way to initiate the update.

Associated question. Is the Adapter firmware applied to the camera adapter, the 
iPad or to the memory stick?

Regards
Alan



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Re: Netgear D62 00 Router

[Alan Smith]

Hi Jennifer

I’ve been waiting for responses with interest.  Alas, I think its fate must be 
recycling.  I have a Netgear R6400 ready for burial with other unused and 
unwanted gear.

Cheers
Alan 

> On 20 Jan 2020, at 11:47 am, Jennifer Lefroy  
> wrote:
> 
> Good Morning,
> 
> Can anyone suggest a use fro this router or does it just go to electronic 
> recycling?
> 
> Kind regards,]
> Jennifer
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Re: Missing App

[Alan Smith]

Barry,

Three things to try (advice from a non-expert).

1.  Is the app still listed under Settings?  Perhaps the app has slipped onto a 
new window and is just hiding from you!
2.  Have you tried turning off your SE and turning it back on again?
3.  If problem still exists then force restart the iPhone.  Press and hold both 
the Sleep/Wake button and the Home button until the Apple logo appears.

Good luck
Alan


> On 11 Jan 2020, at 4:31 pm, Barry Sexstone  wrote:
> 
> Tim
> Tried that, one of the first things I tried. No luck.
> Barry
> 
>> On 11 Jan 2020, at 3:32 pm, Tim Law  wrote:
>> 
>> Barry I suggest you go to the App Store, and download it again. 
>> 
>> Not from the list of pre purchased apps, but as if you were getting it the 
>> first time. 
>> 
>> It may be the app has been updated and the one you are trying to re download 
>> is not compatible with the latest operating system.
>> 
>> Tim
>> 
>>> On 11 Jan 2020, at 2:19 pm, Barry Sexstone  
>>> wrote:
>>> 
>>> On of my Apps has disappeared ( Transperth.app) and I have tried most, if 
>>> not all, of the suggestions I have found on line such as trying to restore 
>>> from a backup or from the list of purchased apps.  Nothing has worked!  
>>> When I try to restore from the purchased list I get the rotating circle 
>>> which goes on for ever with no result.  The same occurs if I try to restore 
>>> from the App Store.
>>> I have not done any IOS updates recently.
>>> 
>>> Any suggestions?
>>> 
>>> Barry
>>> 
>>> iPhone SE IOS 13.3
>>> 
>>> 
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MacBook Air - FREE - Needs Repair

[Alan Smith]

MacBook Air 13” mid 2012, model A1466, EMC 2559.
Intel core i7 2 GHz, 256GB SSD, 8GB RAM.
macOS 10.15.2  Catalina.

Graphics display breaks up then crashes.  May work ok for 1 minute - or 4 
hours.  Usually crashes after 5-10 minutes.

Apple Genius Bar technician tested the MBA with external display (it still 
crashed), ran full hardware test (ok), erased drive and installed new OS 
(Catalina 10.15.1). Previous tests were with OS Mojave.  All looked ok for a 
while - then it crashed!  Suggested most likely faulty component is the Logic 
Board.  Replacement by Apple, including labour, quoted at almost $700.  Tech 
suggested I could get it privately repaired for substantially less, but was not 
specific as to actual repairer or how to acquire parts.  

This weekend I did a full SSD erase and Catalina re-install (to vers 10.15.2).  
Checked operation with an external display as a media server in both clamshell 
and mirror mode for photos and movies.  Checked as a client in “Share Screen” 
mode.  Crashed eventually in all test conditions.

I have no real use for the MBA, even if repaired.  I would rather give it away 
“as is” to someone that may have a genuine use for it.

Perhaps a WAMUG member would like the challenge of restoring an antique?

Reply on-list if you have comments of general interest.  Contact me off-list if 
interested in the MBA.  I live in Booragoon near Garden City.

Regards
Alan Smith

sma...@iinet.net.au <mailto:sma...@iinet.net.au>






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Re: Add border to photo using Preview

[Alan Smith]

Hi Peter

Thank you for testing the process.  Unfortunately I still cannot save a 
bordered jpeg image from Preview.  No difference between exporting and saving 
(or both).

By using the Photos app edit and markup function I could create, save, and 
export a jpeg file with a border, so I could complete my little project. 

Using Markup in Preview I can insert shapes, text and whatever - and simply 
save the file.  The markup is retained when the file is re-opened.  It is just 
the Borders feature that doesn’t save.  I tested it on three Macs - my normal 
2019 5K iMac and a 2014 Mac Mini (both with Mojave) and a 2009 iMac with High 
Sierra.  

The 2009 iMac displayed another problem with the autosave function, giving me 
another job for my spare time.  That is, after I clean up a collection of test 
files littering Photos and desktop.

> On 30 Sep 2019, at 9:18 am, Peter Hinchliffe  
> wrote:
> 
> 
> 
>> On 29 Sep 2019, at 11:51 am, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Hello all
>> 
>> I used the Markup tool in Preview to create a contrast border on a photo.
>> 
>> I save the JPG file but the border has disappeared when the file is reopened.
>> 
>> Any solution?
>> 
>> Cheers
>> Alan
>> 
> 
> I just tried it here Alan. I opened an existing .jpg image and put a white 
> border around it using the Markup tools, just as you have. You don’t describe 
> the process you used to save your file, but I exported mine back as a .jpg 
> file, rather than just saving it. The border was still there when I opened it 
> the exported version.
> 
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Add border to photo using Preview

[Alan Smith]

Hello all

I used the Markup tool in Preview to create a contrast border on a photo.

I save the JPG file but the border has disappeared when the file is reopened.

Any solution?

Cheers
Alan


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FREE Acer Aspire One notebook model VG5

[Alan Smith]

Complete working notebook FREE with manuals, slip cover, original packing - and 
a dead battery.  Linux operating system installed. 

Contact me via email off-list for questions and to arrange pick up from 
Booragoon (near Garden City).

Cheers

Alan Smith

sma...@iinet.net.au <mailto:sma...@iinet.net.au>





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Adobe Flash for Officeworks photo prints

[Alan Smith]

Officeworks offer a service to print digital photos on canvas. This is only 
available by submitting the data on-line after installing and using the Adobe 
Flash facility.  On the other hand standard photo paper prints can be ordered 
on-line via Adobe Flash OR by taking the data to a shop.

Does anyone have any experience of this OW service? 

Flash?  Of course it’s safe!  Or is it? 

Is it Adobe Flash Player that is required?

Adobe website has TWO versions of Flash Player - NPAPI and PPAPI.

What should I install?  Or just click the Officeworks “download” button?

In confusion,
Alan

iMac Retina 5K 27 inch 2019 with macOS Mojave 10.14.6




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FREE Laser Toner Cartridges

[Alan Smith]

Hello Members

I have unused C-M-Y toner cartridges (one each) for a Samsung CLP-315 colour 
laser printer.  Available free to a good wamug home.

Cartridge ID codes are CLT-C409S (-M409 and -Y409) for printer models 
CLP-310/315 and CLX-3170/3175.

Also available is the actual Samsung printer.  This is in good mechanical 
condition, but it produces bad outputs. It has been in a cupboard for a few 
years.  Colour and black toner cartridges are installed with approx. 50% toner 
remaining.

A printer driver is available for download from Apple.  This is v.2.6 for 
Mavericks but works with High Sierra and Mojave.

I live in Booragoon near Garden City.  Please contact me by email directly if 
interested. Can then arrange address and phone number etc for pick up.

Cheers
Alan
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Re: Display Titles of Photos on Apple TV?

[Alan Smith]

Hi Ronni

Thank you for detailing the method to add text to a slideshow.  This appears to 
be similar to using the Markup tool to add text in the body of individual 
images.

It seems that the result I want is not available.  I do not want permanent text 
over the image.  An action such as a touch or down-swipe on the Siri Remote to 
reveal title or metadata as in other Apple TV videos or Aerial screensavers 
would be ideal.  Photos metadata seems to be contained in the image as it 
follows an exported album, so it may be possible in a future ATV device or 
tvOS.  A fixed title under a photo as per the macOS Photos app would be second 
best.  And text superimposed on the image is third.

Compromises (and nostalgia)!  I did not want to use iCloud for viewing photos 
that I was once able to transmit directly over my home network using Home 
Sharing.  I await, with trepidation, the apps that will soon replace iTunes.  
I’m now using iCloud and I admit it functions much better now than it did 5-7 
years ago.  Back to photo prints glued in a folder for individual viewing?  
NO!!   A 27 inch 5K iMac to replace the big screen television and ATV?   Rant 
ended!

Cheers
Alan


> On 20 Jul 2019, at 3:49 pm, Ronni Brown  wrote:
> 
> Hello Alan,
> 
> You have to manually add the title of each photo to the slide in the 
> slideshow:
> Select the slice at the bottom of the slideshow window and click on the + 
> button at the right and select Add Text.
> 
> I still use iPhoto slideshows on Apple TV 
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 20 Jul 2019, at 9:27 am, Alan Smith  wrote:
>> 
>> Is it possible to display photo titles or metadata when viewed on Apple TV?
>> 
>> To investigate the use of images from Photos on Apple TV I made two albums 
>> and exported them to the Mac Mini media computer.  I activated iCloud for 
>> Photos on the Mini and Apple TV.   One album was selected for iTunes Home 
>> Sharing.  The second album was selected via the ATV Photos app to create a 
>> screensaver to replace Aerial and other standard slides.  All images can be 
>> viewed but there are no titles!
>> 
>> Regards
>> Alan
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Display Titles of Photos on Apple TV?

[Alan Smith]

Is it possible to display photo titles or metadata when viewed on Apple TV?

To investigate the use of images from Photos on Apple TV I made two albums and 
exported them to the Mac Mini media computer.  I activated iCloud for Photos on 
the Mini and Apple TV.   One album was selected for iTunes Home Sharing.  The 
second album was selected via the ATV Photos app to create a screensaver to 
replace Aerial and other standard slides.  All images can be viewed but there 
are no titles!

Regards
Alan
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Re: Using Apple TV to display Photos

[Alan Smith]

Hi Ronni

Thank you for the instructions.

After a very full week I am now looking at the issues I have with Apple TV.  
(BTW, I have a 4th Gen ATV, not a 4K model.)

The initial impetus for a photos slideshow was that the Aerial screensavers had 
become very boring.  A closer look disclosed that there are only 5 Aerial 
videos working.  There used to be about 50!  More investigation and googling 
needed...

Cheers
Alan

> On 15 Jul 2019, at 12:08 pm, Ronda Brown  wrote:
> 
> Hello Alan,
> 
> Apple TV 4K - Making Slideshows
> 
> While viewing an album or stream in the Photos app, select Play Slideshow in 
> the upper-right corner to start a slideshow. You’ll be taken to the Slideshow 
> screen. If you select Start Slideshow, the slideshow begins right away, but 
> you can also set whether to shuffle photos (display them in random order) and 
> repeat photos, and pick themes and transitions.
> 
> Once a slideshow has begun, press Menu to end it.
> 
> You can also create video slideshows in Photos on the Mac that can be 
> exported into iTunes for playback on the Apple TV:
> 1. In Photos, select the pictures, albums, or events you want to turn into a 
> slideshow.
> 2. Choose File > Create > Slideshow.
> 3. Give your slideshow a name and click OK.
> 4. Photos shows the new slideshow in the Projects pane (or selects it in the 
> Projects sidebar category, if the sidebar is showing).
> 5. As desired, set up a theme, pick some music, and set up a duration.
> 6. Click Export in the upper-right corner, or choose File > Export > Export 
> Slideshow.
> 7. In the Save dialog, type a name for the exported slideshow and choose an 
> export folder from the Where pop-up menu (the default Movies folder is fine).
> 8. From the Format pop-up menu, choose High Definition (1080p).
> 9. Select “Automatically send to iTunes.”
> 10. Click Save.
> 
> The export process may take several minutes—or longer—depending on how many 
> files you’ve selected for the slideshow.
> 
> After the export finishes, the slideshow appears in your Home Videos 
> collection in iTunes. If you’ve turned on Home Sharing, you can access it on 
> the Apple TV in the Computers app. Look under Home Videos.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
>> On 13 Jul 2019, at 5:41 pm, Stephen Chape > <mailto:chap...@bigpond.com>> wrote:
>> 
>> Hello Alan.
>> I have imported photos into iMovie to make a slideshow with added music for 
>> quite a while.
>> Once the project is complete I then share it with iTunes.
>> Once in iTunes it is easily played via Apple TV to the Television.
>> 
>> iCloud never becomes involved.
>> 
>>> On 13 Jul 2019, at 4:44 pm, Alan Smith >> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>> Is it possible to create a slideshow of photos from a selected album to 
>>> display on Apple TV - without using iCloud?
>>> 
>>> Before the Aerial screensaver series it was a simple matter to send a 
>>> selection of photos to Apple TV.  Now bored with Aerial and I want to use 
>>> my own photos.  However it appears, with recent “improvements”,  that 
>>> photos can only be streamed from iCloud.
>>> 
>>> What happens to iCloud streaming when internet connection is down? 
>>> 
>>> I have an Apple TV 4 (now called Apple TV HD?) with 32GB memory. Can this 
>>> be used to store photos?
>>> Using SSD Mac Mini (2014) as the media server.
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
> 
> 
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Re: Malware Removal Tool - Zoom

[Alan Smith]

Hi Robin

Thanks for the pointer to Howard Oakley.  He seems to have developed a suite of 
utilities for macOS over the last year or so.

Regards
Alan

> On 13 Jul 2019, at 7:44 pm, Robin Belford  wrote:
> 
> Hi Alan,
> 
> Howard Oakley has very good utilities for dealing with MRT and other macOS 
> security updates. You can check them out here.
> https://eclecticlight.co/lockrattler-systhist/ 
> <https://eclecticlight.co/lockrattler-systhist/>
> I won’t try to explain something that he has explained far better than me here
> https://eclecticlight.co/2019/07/12/how-do-you-get-a-security-update-to-work/ 
> <https://eclecticlight.co/2019/07/12/how-do-you-get-a-security-update-to-work/>
> 
> I hope this helps.
> 
> regards,
> 
> robin
> 
>> On 13 Jul 2019, at 5:16 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Malware Removal Tool (MRT) ver 1.45 was automatically installed by Apple a 
>> few days ago to resolve an issue with the Zoom app.  It seems that 
>> “obsolete” Macs do not get the automatic update.  What is the best way to 
>> manually download and install MRTConfigData 1.45?
>> 
>> My family group has three obsolete Macs - a MBA 2012, iMac late 2012 and 
>> iMac late 2009 - as well as more recent model Macs.  All the obsolete  Macs 
>> had the Zoom app installed in the past so probably have the bad local web 
>> server still installed. 
>> 
>> The last MRT patch installed on the 2009 iMac was ver 1.35 dated June ’18.  
>> Should all MRTConfigData files from ver 1.35 to 1.45 be installed?
>> 
>> The 2009 iMac has macos High Sierra, all others have macos Mojave.
>> 
>> Cheers
>> Alan
>> 
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Re: Using Apple TV to display Photos

[Alan Smith]

Hi Stephen

Thank you for the suggestion.  It is something that I will explore.

Cheers
Alan

> On 13 Jul 2019, at 5:41 pm, Stephen Chape  wrote:
> 
> Hello Alan.
> I have imported photos into iMovie to make a slideshow with added music for 
> quite a while.
> Once the project is complete I then share it with iTunes.
> Once in iTunes it is easily played via Apple TV to the Television.
> 
> iCloud never becomes involved.
> 
>> On 13 Jul 2019, at 4:44 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Is it possible to create a slideshow of photos from a selected album to 
>> display on Apple TV - without using iCloud?
>> 
>> Before the Aerial screensaver series it was a simple matter to send a 
>> selection of photos to Apple TV.  Now bored with Aerial and I want to use my 
>> own photos.  However it appears, with recent “improvements”,  that photos 
>> can only be streamed from iCloud.
>> 
>> What happens to iCloud streaming when internet connection is down? 
>> 
>> I have an Apple TV 4 (now called Apple TV HD?) with 32GB memory. Can this be 
>> used to store photos?
>> Using SSD Mac Mini (2014) as the media server.
>> 
>> Cheers
>> Alan
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Malware Removal Tool - Zoom

[Alan Smith]

Malware Removal Tool (MRT) ver 1.45 was automatically installed by Apple a few 
days ago to resolve an issue with the Zoom app.  It seems that “obsolete” Macs 
do not get the automatic update.  What is the best way to manually download and 
install MRTConfigData 1.45?

My family group has three obsolete Macs - a MBA 2012, iMac late 2012 and iMac 
late 2009 - as well as more recent model Macs.  All the obsolete  Macs had the 
Zoom app installed in the past so probably have the bad local web server still 
installed. 

The last MRT patch installed on the 2009 iMac was ver 1.35 dated June ’18.  
Should all MRTConfigData files from ver 1.35 to 1.45 be installed?

The 2009 iMac has macos High Sierra, all others have macos Mojave.

Cheers
Alan

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Using Apple TV to display Photos

[Alan Smith]

Is it possible to create a slideshow of photos from a selected album to display 
on Apple TV - without using iCloud?

Before the Aerial screensaver series it was a simple matter to send a selection 
of photos to Apple TV.  Now bored with Aerial and I want to use my own photos.  
However it appears, with recent “improvements”,  that photos can only be 
streamed from iCloud.

What happens to iCloud streaming when internet connection is down? 

I have an Apple TV 4 (now called Apple TV HD?) with 32GB memory. Can this be 
used to store photos?
Using SSD Mac Mini (2014) as the media server.

Cheers
Alan


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Re: All personal Favourite mailboxes greyed out

[Alan Smith]

Hi Ronni

Thanks for your efforts in trying to resolve the issue.

All now seems well on the Mail front - at least, a stable platform has been 
achieved.  But missing content still not restored.  Kind of leaves Migration 
Assistant as the prime suspect in losing the data in the first place.

After the system failure due to apparent no disk space I shut down the iMac.  
The next day I tested it in Safe Mode and all seemed ok.  I restarted in normal 
mode then restored the complete ~/Library/Mail/V6/MailData folder via Time 
Machine to overwrite the modified original.  

This proceeded as expected and imported all available mail.  This was the same 
content as previous import attempts - with a few extras due to the date 
difference between the TM backup and “now”.  It did not create the missing 
mailboxes or restore emails which I assume were in the “On My Mac” section.  I 
left the iMac idle for a few hours to see if the disk space problem recurred.  
No problems.

I created new mailboxes "On My Mac” and now use the toolbar icon “Move to…” to 
move wanted mail from the inbox.  My previous method over the years was to drag 
mail I wanted to keep from the Inbox to the appropriate mailbox alias in the 
Favourites bar.  Probably not a significant change.

Kind Regards.
Alan


> On 4 Jun 2019, at 8:10 am, Ronni Brown  wrote:
> 
> Hi Allan,
> 
> Sounds like a mess has been made of the transfer of all your data over to 
> this new iMac. Best to get someone in to look at it so as to not make it 
> worse.  
> This mess can’t be fixed via email.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 31 May 2019, at 8:40 pm, Alan Smith  <mailto:sma...@iinet.net.au>> wrote:
> 
>> Hi Ronni
>> 
>> Not my day No1.  I meant to reply to your latest email, but my fat finger on 
>> my iPad touched the trash button instead of the reply button. Hence this 
>> earlier email.
>> 
>> NOT my day. I went to the iMac to reply to you: Mail is now dead - or 
>> perhaps it is the computer.  I get a message “Mail cannot save information 
>> about your mailboxes because there isn’t enough space in your home folder.  
>> Quit Mail and delete any file you don’t need. Then open mail again.”
>> 
>> The iMac is 10 days old. Capacity is 1.03 TB. Apps = 10 GB, Library = 5 GB, 
>> System = 12 GB, Users = 87 GB.  Macintosh HD shows 117 GB used BUT 1.52 GB 
>> available!
>> 
>> Now I have a system alert - run out of application memory.  Had to switch 
>> off main power switch as mouse not responding.
>> 
>> Regards
>> Alan
>> Sent from my iPad
>> 
>> On 30 May 2019, at 8:10 pm, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>>> Hi Alan,
>>> 
>>> You mentioned in your original post to the list that:
>>>>> I Used Migration Assistant to copy all data from Time Machine. The backup 
>>>>> has been erased.
>>> And the original iMac hard drive has been erased as well.
>>> If that is the case you don’t have a ‘backup’ that you can use to restore 
>>> the original Mail Mailboxes & their messages from.
>>> 
>>> Kind Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 30 May 2019, at 6:24 pm, Alan Smith >> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>>> Hello Ronni
>>>> 
>>>> Thank you for your comments and suggestions.
>>>> 
>>>> To clarify the problem, all four mail accounts are OK and appear in the 
>>>> Mail Sidebar, with their respective sub folders Sent, Spam and Trash.  All 
>>>> accounts are online.  Missing from the Sidebar are previously created 
>>>> Mailboxes such as Personal, Financials, Bills, etc.  Most of these 
>>>> mailboxes had sub folders, eg the Bills mailbox had Water, Gas, 
>>>> Electricity etc.  I don’t recall having any active Smart Mailboxes.
>>>> 
>>>> It seems the actual original mailboxes and their content have gone.  Yes, 
>>>> I can drag a greyed out mailbox off the bar and it disappears.  Yes, I can 
>>>> create a new mailbox to display in the sidebar and can then drag a copy to 
>>>> the bar. 
>>>> 
>>>> Web blog sites that suggest that missing emails can be recovered seem to 
>>>> be promoting commercial software without giving anything more specific 
>>>> about how to do a recovery!  
>>>> 
>>>> I have one untested Time Machine backup. The original iMac had its disk 
>>>> erased and macOS reinstalled an

Re: All personal Favourite mailboxes greyed out

[Alan Smith]

Hi Ronni

Not my day No1.  I meant to reply to your latest email, but my fat finger on my 
iPad touched the trash button instead of the reply button. Hence this earlier 
email.

NOT my day. I went to the iMac to reply to you: Mail is now dead - or perhaps 
it is the computer.  I get a message “Mail cannot save information about your 
mailboxes because there isn’t enough space in your home folder.  Quit Mail and 
delete any file you don’t need. Then open mail again.”

The iMac is 10 days old. Capacity is 1.03 TB. Apps = 10 GB, Library = 5 GB, 
System = 12 GB, Users = 87 GB.  Macintosh HD shows 117 GB used BUT 1.52 GB 
available!

Now I have a system alert - run out of application memory.  Had to switch off 
main power switch as mouse not responding.

Regards
Alan
Sent from my iPad

> On 30 May 2019, at 8:10 pm, Ronni Brown  wrote:
> 
> Hi Alan,
> 
> You mentioned in your original post to the list that:
>>> I Used Migration Assistant to copy all data from Time Machine. The backup 
>>> has been erased.
> And the original iMac hard drive has been erased as well.
> If that is the case you don’t have a ‘backup’ that you can use to restore the 
> original Mail Mailboxes & their messages from.
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 30 May 2019, at 6:24 pm, Alan Smith  wrote:
>> 
>> Hello Ronni
>> 
>> Thank you for your comments and suggestions.
>> 
>> To clarify the problem, all four mail accounts are OK and appear in the Mail 
>> Sidebar, with their respective sub folders Sent, Spam and Trash.  All 
>> accounts are online.  Missing from the Sidebar are previously created 
>> Mailboxes such as Personal, Financials, Bills, etc.  Most of these mailboxes 
>> had sub folders, eg the Bills mailbox had Water, Gas, Electricity etc.  I 
>> don’t recall having any active Smart Mailboxes.
>> 
>> It seems the actual original mailboxes and their content have gone.  Yes, I 
>> can drag a greyed out mailbox off the bar and it disappears.  Yes, I can 
>> create a new mailbox to display in the sidebar and can then drag a copy to 
>> the bar. 
>> 
>> Web blog sites that suggest that missing emails can be recovered seem to be 
>> promoting commercial software without giving anything more specific about 
>> how to do a recovery!  
>> 
>> I have one untested Time Machine backup. The original iMac had its disk 
>> erased and macOS reinstalled and is no longer available.  I have the use of 
>> a very unstable MacBook Air that might accept selective restoration from 
>> Time Machine.  Do you think this is worth trying?  Or just accept that the 
>> emails cannot be recovered.
>> 
>> Cheers
>> Alan
>> 
>> 
>> 
>>> On 29 May 2019, at 4:42 pm, Ronda Brown  wrote:
>>> 
>>> Hello Alan,
>>> 
>>> My replies in Situ below in colour:
>>> Before attempting any of my suggestions below, I would suggest you backup 
>>> first.
>>> 
>>>> On 26 May 2019, at 12:24 pm, Alan Smith  wrote:
>>>> 
>>>> All personal mailboxes in the Favourites bar are greyed out on a new iMac 
>>>> (27 inch 5K with Mojave 10.14.5).  I Used Migration Assistant to copy all 
>>>> data from Time Machine. The backup has been erased.
>>> 
>>> When you ‘Add a mailbox’ to the The ‘Favourites Bar’ by dragging the 
>>> mailbox from the Mail Sidebar, Mail doesn’t actually move the mailbox; it 
>>> adds an alias for it to the Favourites bar.
>>> You could have lost your link to the server.
>>> Check the Mailboxes you dragged to the Favourites Bar from the Sidebar are 
>>> NOT Disabled?
>>> Go to Mail > Preferences > Accounts tab - check they are all online.
>>> 
>>> If all accounts are online & you still have the Favourites mailboxes greyed 
>>> out.
>>> Drag the greyed out mailboxes out of the bar and they will disappear, then 
>>> drag new ones from the sidebar to replace them.
>>> 
>>>> 
>>>> I Rebuilt the inbox for my main mail account but this made no difference.  
>>>>  ~/Library/Mail/ contains V5 and V6 folders. 
>>> 
>>> The V5 folder is used by High Sierra.
>>> Before doing anything, make sure you have a current backup.
>>> 1. Quit Mail and move the V5 folder to the trash, but don't delete it. 
>>> 2. Open Mail and verify everything still works OK and all your messages are 
>>> there. 
>>> Once confident everything is OK, you can empty the trash.
>>> 
>>>> 
>>>> I normally m

Re: All personal Favourite mailboxes greyed out

[Alan Smith]

Hello Ronni

Thank you for your comments and suggestions.

To clarify the problem, all four mail accounts are OK and appear in the Mail 
Sidebar, with their respective sub folders Sent, Spam and Trash.  All accounts 
are online.  Missing from the Sidebar are previously created Mailboxes such as 
Personal, Financials, Bills, etc.  Most of these mailboxes had sub folders, eg 
the Bills mailbox had Water, Gas, Electricity etc.  I don’t recall having any 
active Smart Mailboxes.

It seems the actual original mailboxes and their content have gone.  Yes, I can 
drag a greyed out mailbox off the bar and it disappears.  Yes, I can create a 
new mailbox to display in the sidebar and can then drag a copy to the bar. 

Web blog sites that suggest that missing emails can be recovered seem to be 
promoting commercial software without giving anything more specific about how 
to do a recovery!  

I have one untested Time Machine backup. The original iMac had its disk erased 
and macOS reinstalled and is no longer available.  I have the use of a very 
unstable MacBook Air that might accept selective restoration from Time Machine. 
 Do you think this is worth trying?  Or just accept that the emails cannot be 
recovered.

Cheers
Alan



> On 29 May 2019, at 4:42 pm, Ronda Brown  wrote:
> 
> Hello Alan,
> 
> My replies in Situ below in colour:
> Before attempting any of my suggestions below, I would suggest you backup 
> first.
> 
>> On 26 May 2019, at 12:24 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> All personal mailboxes in the Favourites bar are greyed out on a new iMac 
>> (27 inch 5K with Mojave 10.14.5).  I Used Migration Assistant to copy all 
>> data from Time Machine. The backup has been erased.
> 
> When you ‘Add a mailbox’ to the The ‘Favourites Bar’ by dragging the mailbox 
> from the Mail Sidebar, Mail doesn’t actually move the mailbox; it adds an 
> alias for it to the Favourites bar.
> You could have lost your link to the server.
> Check the Mailboxes you dragged to the Favourites Bar from the Sidebar are 
> NOT Disabled?
> Go to Mail > Preferences > Accounts tab - check they are all online.
> 
> If all accounts are online & you still have the Favourites mailboxes greyed 
> out.
> Drag the greyed out mailboxes out of the bar and they will disappear, then 
> drag new ones from the sidebar to replace them.
> 
>> 
>> I Rebuilt the inbox for my main mail account but this made no difference.   
>> ~/Library/Mail/ contains V5 and V6 folders. 
> 
> The V5 folder is used by High Sierra.
> Before doing anything, make sure you have a current backup.
> 1. Quit Mail and move the V5 folder to the trash, but don't delete it. 
> 2. Open Mail and verify everything still works OK and all your messages are 
> there. 
> Once confident everything is OK, you can empty the trash.
> 
>> 
>> I normally move mail from my Inbox to the Favourites mailboxes.  I have mail 
>> archives (outside the Mail app) up to December 2017.  The Mail “Sent” folder 
>> holds all (?) messages from 2017. 
>> 
>> Can I recover my Favourites mail history?
>> 
>> Regards
>> Alan
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
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> 
> 
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All personal Favourite mailboxes greyed out

[Alan Smith]

All personal mailboxes in the Favourites bar are greyed out on a new iMac (27 
inch 5K with Mojave 10.14.5).  I Used Migration Assistant to copy all data from 
Time Machine. The backup has been erased.

I Rebuilt the inbox for my main mail account but this made no difference.   
~/Library/Mail/ contains V5 and V6 folders. 

I normally move mail from my Inbox to the Favourites mailboxes.  I have mail 
archives (outside the Mail app) up to December 2017.  The Mail “Sent” folder 
holds all (?) messages from 2017. 

Can I recover my Favourites mail history?

Regards
Alan


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Allavsoft app update issue

[Alan Smith]

An appeal to Allavsoft users of wamug - - -

Are software updates normally installed automatically after downloading?

I had to install a recent software update (to vers 3.17.4) manually.

This is my story.  The small update window displayed an “update now” button 
with the message “Please wait for the updates”.  Download appeared to be normal 
with a progress bar.  On completion the update window changed to “cancel” while 
still showing “Please wait for the updates”.  I waited.  I eventually selected 
the “cancel” button.  Software did not update.

Allavsoft support (normally very quick to respond) did not reply to my email.  
I speculate it was put in the “silly question” bin.

I eventually found a file allavsoft-mac.dmg in the ~/Application 
Support/Allavsoft/ folder with the same date and time as my latest re-try of 
downloading. I double clicked the dmg file then followed the usual steps and 
the app update installed successfully.

I intend to delete the dmg file as it seems very peculiar to store it in the 
~/Application Support/ area.

Was mine a normal experience?  

Cheers
Alan
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Re: Trouble with Music Alias

[Alan Smith]

Hi Neil

Thank you for your clear arguments and instructions. I set up the alias to the 
iTunes folder as you suggested and it all works.  So simple - when you know 
how.  I have old purchased film and music from Apple’s Cloud ready for testing 
downloads - a short movie trailer and a song from the free U2 album Apple sent 
out a few years ago.

Thanks again
Alan


> On 15 May 2019, at 12:37 pm, Neil Houghton  wrote:
> 
> Hi Alan,
>  
> Before I start, a disclaimer - I am still running El Capitan (OSX 10.11) so 
> some things may have changed in High Sierra - up to you to see if my comments 
> remain valid  ;o)
>  
> In the past I have had my iTunes library on a separate disk without problems. 
> My current setup also has it on a separate drive to the OS - but it is on the 
> same drive as my user folder and still in my user folder's Music folder.
>  
> In your case, I am assuming that you have only moved your iTunes library to 
> the external drive - not your entire user folder.
>  
> In my El Capitan setup, the Music folder contains an iTunes folder which 
> contains various iTunes created files/folders including the iTunes media 
> folder and Album Artwork folder.
>  
> As you have already noted the actual Music folder is managed by the system 
> and is not owned by the user. The next level down iTunes folder is owned by 
> you (the user) and so this is the level that I would be "customising"
>  
> My approach would be:
> Do not try and move, duplicate or alias the "Music" folder
> Have the "iTunes" folder on the external drive
> Make sure that iTunes is using this external folder (check iTunes preferences)
> Create an alias of this external "iTunes" folder and move the alias to your 
> Home/Music folder
> Check whether your Home/Music folder contains an automatically created 
> "iTunes" folder - if so check that you have not inadvertently got any media 
> content in there and then delete it.
> Rename the alias of the external "iTunes" folder from "iTunes alias" to 
> "iTunes"
> Double check that iTunes is still using the external folder (it should be but 
> check iTunes preferences and “reselect” it if it has got confused!)
>  
> Now iTunes should be successfully using the iTunes folder on the external 
> drive and browsing in Finder will take you from your Home/Music folder to the 
> "iTunes" (alias) folder to all your content.
>  
>  
> Double check everything is working as expected (add some new media and 
> confirm it all goes where it should.
>  
>  
> HTH
>  
>  
> Cheers
>  
>  
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com <mailto:n...@possumology.com>
>  
>  
> -Original Message-
> From:  <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Alan 
> Smith mailto:sma...@iinet.net.au>>
> Reply-To: WAMUG mailto:wamug@wamug.org.au>>
> Date: Wednesday, 15 May 2019 at 10:11
> To: WAMUG mailto:wamug@wamug.org.au>>
> Subject: Trouble with Music Alias
>  
> I moved my entire iTunes library to an external drive, from the ~/Music 
> level. It works but - - -.
> 
> I want to use finder at the Home/Music folder to examine the content of 
> the lower level music folders on the external drive.   I created an alias of 
> Music at the top of the external tree and copied it to the original Home 
> folder.  But the new alias points to the old internal Music folder!  From 
> ‘Get Info’ of the alias I can select a new original and change this to the 
> external drive.
> 
> Finder is happy with this and I can access the external files from this 
> level downwards.  I now have the original Home/Music folder which I cannot 
> modify, similar to other standard Apple folders such and Movies and Pictures. 
>  I assume macOS needs this locked reference for its own navigation. But for 
> my direct Finder access I need to keep the alias which cannot be named 
> ‘Music’.  Or I need to find another way.
> 
> What can I do and how would I do it?  Three possibilities come to mind.  
> 1. Replace the Music folder in the Home directory with its alias.  2. Hide 
> the Home/Music folder and continue using the alias.  3. Use a symbolic link 
> rather than an alias.  I have no experience with any of these for 
> implementation or impact on normal macOS.  Comments and help please!
> 
> Computer is a late 2014 Mac mini with 256GB SSD and os High Sierra.  I 
> usually access it using Share Screen from a 27 inch iMac.
> 
> Regards
> Alan
> 
> 
> 
> 
> -- The

Trouble with Music Alias

[Alan Smith]

I moved my entire iTunes library to an external drive, from the ~/Music level. 
It works but - - -.

I want to use finder at the Home/Music folder to examine the content of the 
lower level music folders on the external drive.   I created an alias of Music 
at the top of the external tree and copied it to the original Home folder.  But 
the new alias points to the old internal Music folder!  From ‘Get Info’ of the 
alias I can select a new original and change this to the external drive.

Finder is happy with this and I can access the external files from this level 
downwards.  I now have the original Home/Music folder which I cannot modify, 
similar to other standard Apple folders such and Movies and Pictures.  I assume 
macOS needs this locked reference for its own navigation. But for my direct 
Finder access I need to keep the alias which cannot be named ‘Music’.  Or I 
need to find another way.

What can I do and how would I do it?  Three possibilities come to mind.  1. 
Replace the Music folder in the Home directory with its alias.  2. Hide the 
Home/Music folder and continue using the alias.  3. Use a symbolic link rather 
than an alias.  I have no experience with any of these for implementation or 
impact on normal macOS.  Comments and help please!

Computer is a late 2014 Mac mini with 256GB SSD and os High Sierra.  I usually 
access it using Share Screen from a 27 inch iMac.

Regards
Alan




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Re: System migration to new computer

[Alan Smith]

1 which was a big help in the transition.
> 
>  
> Generally, I would say, the simplest/easiest migrations for me have been 
> booting the old machine into target disk mode and then running migration 
> assistant – but there have certainly been times when I chose another route.
> 
>  
>  
> Others may have their own opinions as to the best methods.
> 
>  
>  
> HTH
> 
>  
>  
> Cheers
> 
>  
>  
>  
> Neil
> 
> --
> 
> Neil R. Houghton
> 
> Albany, Western Australia
> 
> Tel: +61 8 9841 6063
> 
> Email: n...@possumology.com <mailto:n...@possumology.com>
> 
>  
>  
> From:  <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Alan 
> Smith mailto:sma...@iinet.net.au>>
> Reply-To: WAMUG mailto:wamug@wamug.org.au>>
> Date: Wednesday, 08 May 2019 at 16:46
> To: WAMUG mailto:wamug@wamug.org.au>>
> Subject: Re: System migration to new computer
> 
> 
> 
>  
> Hi Neil
> 
> 
> 
>  
> Good to read about your setup and rationale for backups. And advice about 
> other actions. Most Apple KB and help files only explain the simple one 
> computer scenario.
> 
> 
> 
>  
> You questioned why a direct mac to mac migration was not first choice. My 
> favourite on-line Mac expert (Howard Oakley) looks at various parameters of 
> the two macs involved in migration. He points out the old mac may have a 
> newer macOS version than the new mac and will probably fail the initial 
> Migration attempt. A move from an old iMac to a new iMac is relatively simple 
> as there is little “distance" between them.  But there is a big distance 
> between a MacBook Air and a Mac mini. He comments on five actual migration 
> methods.  Here are the first three: Direct mac to mac is best if similar 
> models and hardware are on each. Time Machine is first choice with older 
> systems and more different models. An external disk with clone of old Mac is 
> a good source for manual migration.
> 
> 
> 
>  
> I would not be surprised if the first attempt using Migration Assistant 
> failed and that the Mac Mini will have to be updated to the current version 
> of Mojave before proceeding.   Reminder: turn OFF automatic updates of the 
> MBA OS before the migration task begins!
> 
> 
> 
>  
> Cheers
> 
> 
> Alan
> 
> 
> 
> 
> 
> 
> On 8 May 2019, at 2:23 pm, Neil Houghton  <mailto:n...@possumology.com>> wrote:
> 
> 
> 
>  
> Hi Alan, Hi Peter,
> 
> 
>  
> 
> I can sympathise with your predicaments – I recently upgraded two iMacs and a 
> laptop from Snow Leopard 10.6 to El Capitan 10.11 and, just to complicate 
> things, the main iMac was running from an external drive since the internal 
> hard drive had previously died (the external drive was initially a clone of 
> the dead HD pre-failure). I decided to rebuild the iMac with an internal SSD 
> and an internal 3TB HD (setup with 3 partitions) along with bumping the RAM 
> up. The main iMac is just used by myself. The laptop is used by myself and 
> Georgie. The second iMac is to be Georgie’s main desktop but also has my 
> account so I can use it as a backup machine in the event of a failure of the 
> main iMac.
> 
> 
>  
> 
> I realise that my situation does not reflect yours ;o)  However, the fact 
> that each machine had TM backups and Superduper clones and the new main iMac 
> now has 4 logical internal drives (SSD & 3 HD partitions) and I need TM and 
> Superduper clones of everything going forward means I have had to think about 
> migrations, backups and clones a fair bit! For the main iMac, for example, 
> Time machine backs up all 4 drives in one backup but the SuperDuper clones 
> have to be done on a disk-by-disk basis (though one partition is still empty 
> – earmarked for a media libray disk).
> 
> 
>  
> 
> For what it is worth, a few of my thoughts are:
> 
> 
>  
> 
> Have a clear strategy of what you intend to use each machine and disk for and 
> what is the main/secondary/tertiary backup methods:
> 
> 
> · For example all three of our computers will continue to be used 
> albeit with different primary uses (mine, Georgie’s and joint travel 
> computer) – your approach may be different if you intend to just migrate to 
> the new computer and retire the old one than if you intend to keep using the 
> laptop as well as the new mac mini (since you say the laptop is unreliable 
> you are possibly just going to retire it?)
> 
> 
> · We use both DropBox and OneDrive to keep most of our user data in 
> synch between machines – so the cloud accounts become the de-facto main 
> o

Re: System migration to new computer

[Alan Smith]

Hi Neil

Just to clarify points about system migration.  My understanding from reading, 
not practical experience, is that direct target mode will not work.  Macbook 
Air is mid 2012 model with Thunderbolt 1 ports and no ethernet.  Mac Mini is 
2018 model with Thunderbolt 3 ports plus ethernet.  Time Capsule has ethernet 
ports.  Apple sell a Thunderbolt 3 to Thunderbolt 2 adapter.  Simple choice - 
use the Time Machine backup via ethernet.

The MBA OS is latest Mojave.  Assumption is that the Mac Mini will have version 
1 of Mojave OS.

Given the urgency of getting the system migrated, the MBA has not been fully 
prepared with getting everything up to date and ancient apps deleted. It 
probably has legacy stuff and file structures from a series of Mac migrations 
over the years.  A complete clean install would be very nice, but b.i.l. does 
not have the time for this.

Your input has been very valuable.  Not least to clarify the problems and 
options. I will be visiting brother in law later this morning when we can 
finalise plans and perhaps start the migration process.

Cheers
Alan



> On 8 May 2019, at 9:58 pm, Neil Houghton  wrote:
> 
> Hi Alan,
>  
> Hmmm - not really what I have found. Obviously you cannot just clone the HD 
> from one machine to a different computer model/vintage as many configuration 
> files/systems are different. However, migration assistant allows you to 
> select what you want to migrate anyway.
>  
> At different times/scenarios I have sometimes migrated almost everything and 
> sometimes opted for a clean system install and then manual installation of 
> apps –among other factors, it tends to depend on how well the old system was 
> running and/or whether I wanted to re-organise my filing organisation.
>  
> You do not say what OS you are running on the old and on the new computers – 
> certainly, for me, jumping from OSX 10.6 direct to OSX 10.11 meant that many 
> applications required updating and, for example, moving from Office 2004 to 
> Office 365 (Office 2016) had me glad that I still had a bootable  SL disc and 
> could download and run Office 2011 which was a big help in the transition.
>  
> Generally, I would say, the simplest/easiest migrations for me have been 
> booting the old machine into target disk mode and then running migration 
> assistant – but there have certainly been times when I chose another route.
>  
>  
> Others may have their own opinions as to the best methods.
>  
>  
> HTH
>  
>  
> Cheers
>  
>  
>  
> Neil
> --
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
>  
>  
> From:  on behalf of Alan Smith 
> 
> Reply-To: WAMUG 
> Date: Wednesday, 08 May 2019 at 16:46
> To: WAMUG 
> Subject: Re: System migration to new computer
>  
> Hi Neil
>  
> Good to read about your setup and rationale for backups. And advice about 
> other actions. Most Apple KB and help files only explain the simple one 
> computer scenario.
>  
> You questioned why a direct mac to mac migration was not first choice. My 
> favourite on-line Mac expert (Howard Oakley) looks at various parameters of 
> the two macs involved in migration. He points out the old mac may have a 
> newer macOS version than the new mac and will probably fail the initial 
> Migration attempt. A move from an old iMac to a new iMac is relatively simple 
> as there is little “distance" between them.  But there is a big distance 
> between a MacBook Air and a Mac mini. He comments on five actual migration 
> methods.  Here are the first three: Direct mac to mac is best if similar 
> models and hardware are on each. Time Machine is first choice with older 
> systems and more different models. An external disk with clone of old Mac is 
> a good source for manual migration.
>  
> I would not be surprised if the first attempt using Migration Assistant 
> failed and that the Mac Mini will have to be updated to the current version 
> of Mojave before proceeding.   Reminder: turn OFF automatic updates of the 
> MBA OS before the migration task begins!
>  
> Cheers
> Alan
> 
> 
>> On 8 May 2019, at 2:23 pm, Neil Houghton > <mailto:n...@possumology.com>> wrote:
>>  
>> Hi Alan, Hi Peter,
>>  
>> I can sympathise with your predicaments – I recently upgraded two iMacs and 
>> a laptop from Snow Leopard 10.6 to El Capitan 10.11 and, just to complicate 
>> things, the main iMac was running from an external drive since the internal 
>> hard drive had previously died (the external drive was initially a clone of 
>> the dead HD pre-failure). I decided to rebuild the iMac with an internal SSD 
>> and an internal 3TB HD (setup with 3 partitions) along with 

Re: System migration to new computer

[Alan Smith]

t; Although you could use your old TM file when migrating to the new computer, 
> post migration TM will just use the new TM backup corresponding to the new 
> computer – I’m pretty that the old TM backups back through time, that are 
> stored in the old TM backup file, will only be shown by TM on the old 
> machine. However, when plugged into the new machine, the old TM backups can 
> be accessed through the finder - and individual archived versions of files or 
> folders can be accessed and copied to retrieve them.
> Different people tend to have different methods & preferences as to how to 
> use Time machine. Personally, I tend to find its main value for me is to 
> access older versions of files/documents/ preference settings – particularly 
> when something stuffs up and I need to revert to the pre stuff-up version!  
> For complete restoration or migration I would tend to go to my clones – but 
> that’s just me  ;o)
>  
> Hmmm, not sure how much of the above is relevant/helpful to your situation – 
> so, maybe, my take away would be:
> I presume the reason you are not migrating directly from the laptop is that 
> the machine is now unreliable and can’t be trusted as the migration source?
> Depending on how recent it is, you might consider your SuperDuper backup as 
> the migration source.
> Once migrated, I would recommend using a new, clean, HD as TM backup drive 
> for the new machine.
> The old TM backup drive could continue to be used for TM backup for the old 
> laptop if you still use it, if not it can still be used as an archive source 
> (via Finder, not TM) of old files from the laptop until you are happy the 
> contents are no longer useful at which point it can be erased/reformatted as 
> a new disk.
> For the new computer, make sure you have a clear plan for what will be on the 
> SSD and what will be on an external drive. Formulate your comprehensive 
> back-up strategy (TM, clone, cloud/other off-site) to suit this plan.
>  
>  
> HTH
>  
> Cheers
>  
>  
> Neil
> --
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
>  
>  
> From:  on behalf of Alan Smith 
> 
> Reply-To: WAMUG 
> Date: Wednesday, 08 May 2019 at 12:25
> To: WAMUG 
> Subject: Re: System migration to new computer
>  
> Thanks for your thoughts Peter (C)
>  
> Current idea is now to remove the data drive via Time Machine preferences and 
> run a few days of plain MBA SSD backups.  The HOPE is that Migration 
> Assistant would allow a TM backup from a specified date and therefore copy 
> just the latest 150GB or whatever.   May even try adding a third TM backup 
> drive to create a “pure” SSD source for initial migration with a short date 
> range, while the other TM drives are temporarily removed. Then, as Peter (H) 
> said, try it!  
>  
> Cheers
> Alan
> 
> 
>> On 8 May 2019, at 9:34 am, petercr...@westnet.com.au 
>> <mailto:petercr...@westnet.com.au> wrote:
>>  
>> Hi Peter and Alan. This is a conundrum I have yet to encounter but I had 
>> wondered how I would do it if I ever had to. I have a similar environment 
>> where I have an MBP (256GB SSD) and a 2TB external drive holding Photos 
>> library, iTunes library and an assortment of other foldered items. My 
>> external drive is INCLUDED in the back up to Time Capsule. I also 
>> periodically do a CCC backup of both the MBP and External drive too for some 
>> added protection. 
>>  
>> What I have observed, during a trial I did a few months back, is when using 
>> the recovery process from the TM backup, if I was to try and recover a file 
>> that was resident on the external drive, then I must have the external drive 
>> attached to the MBP for it to be reinstated back to. Conversely, if I were 
>> to not have the external drive attached to my MBP, when I try to do a 
>> recovery of a file that was on the external drive, then the ability to see 
>> the image of the backed up external drive to select a file to recover is not 
>> made available. It follows therefore (I think) that if I was to try and 
>> recover the entire external drive using TM, then I would need to have that 
>> drive attached in the destination of where I was trying to recover it to. 
>>  
>> A suggestion to think about before implementing anything. If you were to use 
>> Migration Assistant to restore the backup of the on-board SSD content ONLY 
>> from the TM backup to the Mac Mini (with the external drive NOT attached to 
>> the Mac Mini), then it would follow that only the on-board SSD backed up 
>> content from the MBA would be recovered onto the Mac Mini 256GB SSD. If you 
>> th

Re: System migration to new computer

[Alan Smith]

Thanks for your thoughts Peter (C)

Current idea is now to remove the data drive via Time Machine preferences and 
run a few days of plain MBA SSD backups.  The HOPE is that Migration Assistant 
would allow a TM backup from a specified date and therefore copy just the 
latest 150GB or whatever.   May even try adding a third TM backup drive to 
create a “pure” SSD source for initial migration with a short date range, while 
the other TM drives are temporarily removed. Then, as Peter (H) said, try it!  

Cheers
Alan

> On 8 May 2019, at 9:34 am, petercr...@westnet.com.au wrote:
> 
> Hi Peter and Alan. This is a conundrum I have yet to encounter but I had 
> wondered how I would do it if I ever had to. I have a similar environment 
> where I have an MBP (256GB SSD) and a 2TB external drive holding Photos 
> library, iTunes library and an assortment of other foldered items. My 
> external drive is INCLUDED in the back up to Time Capsule. I also 
> periodically do a CCC backup of both the MBP and External drive too for some 
> added protection. 
> 
> What I have observed, during a trial I did a few months back, is when using 
> the recovery process from the TM backup, if I was to try and recover a file 
> that was resident on the external drive, then I must have the external drive 
> attached to the MBP for it to be reinstated back to. Conversely, if I were to 
> not have the external drive attached to my MBP, when I try to do a recovery 
> of a file that was on the external drive, then the ability to see the image 
> of the backed up external drive to select a file to recover is not made 
> available. It follows therefore (I think) that if I was to try and recover 
> the entire external drive using TM, then I would need to have that drive 
> attached in the destination of where I was trying to recover it to. 
> 
> A suggestion to think about before implementing anything. If you were to use 
> Migration Assistant to restore the backup of the on-board SSD content ONLY 
> from the TM backup to the Mac Mini (with the external drive NOT attached to 
> the Mac Mini), then it would follow that only the on-board SSD backed up 
> content from the MBA would be recovered onto the Mac Mini 256GB SSD. If you 
> then were to attach the external drive to the Mac Mini, then you are back in 
> the same place you were previously - the Mac Mini is a clone of the Macbook 
> Air and the external drive is now moved over to the Mac Mini. Another of my 
> observations is that the first time that Time Machine does a backup of this 
> new configuration, it will create a new backup of the ENTIRE SSD + the ENTIRE 
> external drive, even though the content is the very same content. This has 
> the undesirable effect of bloating the backup file and you may run out of 
> space on it. Maybe there is a clever way to make it recognise it's backing up 
> stuff it has already backed up, so only does an incremental backup, ie only a 
> back up of what has changed.
> 
> I think TM is pretty clever but without knowing exactly how it will behave in 
> these circumstances, it's difficult to know what you'll end up with. But as 
> Peter indicates, the worst that can happen is you have to clear it off the 
> Mac Mini and start again.
> 
> Another thing with TM is to be extremely patient. Extremely patient. 
> Extremely patient.
> 
> Regards
> 
> Pete.
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> 
> Cc:
> 
> Sent:
> Wed, 8 May 2019 08:03:17 +0800
> Subject:
> Re: System migration to new computer
> 
> 
> 
> 
> > On 8 May 2019, at 6:34 am, Alan Smith  wrote:
> > 
> > What is the best way to migrate complete data and settings from an 
> > unreliable 2012 MacBook Air to a still-in-the-box 2018 Mac mini? Both macs 
> > have internal 256 GB SSD. There are Time Machine and Super Duper backups. I 
> > will be the technical assistant for my brother in law who owns the macs.
> > 
> > I proposed to use Migration Assistant from Time Machine but this has a 
> > complication. The MBA has a 1TB external data drive using symbolic links. 
> > Time Machine includes the data drive in its backups to two disks, internal 
> > and external on Time Capsule. 
> > 
> > Can Migration Assistant use Time Machine in this case? If expedient the 
> > external TM backup disk can be removed and a new backup made of just the 
> > MBA SSD on the TC internal disk. 
> > 
> > The MBA has bad days when it fails then restarts several times. This has 
> > been happening for some months. A direct migration from MBA to Mini would 
> > not seem to be feasible.
> > 
> > Your help would be appreciated.
> > 
> > Regards
&g

Re: System migration to new computer

[Alan Smith]

Thanks for your thoughts on this Peter.

Another possible complication not previously considered is that the Mac Mini 
has a T2 chip which may inhibit migration anyway. Perhaps a completely new 
manual set up then item by item copy from Super Duper would be safest way but 
would take weeks!  

Alan

> On 8 May 2019, at 8:03 am, Peter Hinchliffe  wrote:
> 
> 
> 
>> On 8 May 2019, at 6:34 am, Alan Smith  wrote:
>> 
>> What is the best way to migrate complete data and settings from an 
>> unreliable 2012 MacBook Air to a still-in-the-box 2018 Mac mini?  Both macs 
>> have internal 256 GB SSD.  There are Time Machine and Super Duper backups.  
>> I will be the technical assistant for my brother in law who owns the macs.
>> 
>> I proposed to use Migration Assistant from Time Machine but this has a 
>> complication. The MBA has a 1TB external data drive using symbolic links. 
>> Time Machine includes the data drive in its backups to two disks, internal 
>> and external on Time Capsule.
>> 
>> Can Migration Assistant use Time Machine in this case?  If expedient the 
>> external TM backup disk can be removed and a new backup made of just the MBA 
>> SSD on the TC internal disk.  
>> 
>> The MBA has bad days when it fails then restarts several times. This has 
>> been happening for some months.  A direct migration from MBA to Mini would 
>> not seem to be feasible.
>> 
>> Your help would be appreciated.
>> 
>> Regards
>> Alan
>> 
>> 
>> 
> 
> Logic tells me that all the files archived by Time Machine end up in the same 
> Time Machine folder on the TM drive, regardless of origin, but I agree the 
> restoration process through Migration assistant could well be unpredictable. 
> 
> My first insticnt would be just to try it. The worst that could happen is 
> that the files base on the MBA’s internal drive will be restored to their 
> correct locations, but those originating from the external drive might be 
> ignored (worst case scenario). It’s also possible that MA, not finding a 
> matching location on the new 2018 Mac, might just create one and proceed 
> regardless (best case scnario). 
> 
> I think that if you wind up with the worst case scenario, you’d just have to 
> spend some time manually dragging over the folders and/or files which were 
> ignored. In the best case scenario, there’d be nothing else to do. 
> 
> Dunno. I haven’t been faced with this situation before so I can’t report from 
> experience unfortunately. Hopefully, there might be others on the list who 
> are more enlightened.
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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System migration to new computer

[Alan Smith]

What is the best way to migrate complete data and settings from an unreliable 
2012 MacBook Air to a still-in-the-box 2018 Mac mini?  Both macs have internal 
256 GB SSD.  There are Time Machine and Super Duper backups.  I will be the 
technical assistant for my brother in law who owns the macs.

I proposed to use Migration Assistant from Time Machine but this has a 
complication. The MBA has a 1TB external data drive using symbolic links. Time 
Machine includes the data drive in its backups to two disks, internal and 
external on Time Capsule.

Can Migration Assistant use Time Machine in this case?  If expedient the 
external TM backup disk can be removed and a new backup made of just the MBA 
SSD on the TC internal disk.  

The MBA has bad days when it fails then restarts several times. This has been 
happening for some months.  A direct migration from MBA to Mini would not seem 
to be feasible.

Your help would be appreciated.

Regards
Alan







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Re: Problems moving iTunes Music to external drive

[Alan Smith]

An update - and closure.

Not just a wrong turn, but off the track and in a ravine.  Needed to take 
several steps back and start again.

My main error: Last night I updated my music files and made the two iMacs 
identical for content. In my excitement I got up very early this morning to 
copy the content to the Mac Mini external drive.  But I forgot to actually copy 
the complete iTunes structure with library database so just had a copy of the 
songs. Of course the Mini library could not associate properly with the files.  
 Second error and learning: Restoring from Time Machine with recent data also 
resulted in missing files and corrupt links for TV and Movies.  Reason was that 
the external drive with movies was excluded from TM backup.

I have just copied the complete iTunes file structure from an iMac to the Mini. 
 Music and playlists are now ok.  Purchased TV and Movies are all in  “download 
ready” status and appear to be ok.  This was fortunate because the Mini SSD 
would be bang full with both movies and music on the internal SSD.  I can copy 
movies from their external drive source manually when needed.  And Apple TV is 
good too with limited choice of shows.

Now to get the music to the external drive and initiate Home Sharing or its 
modern equivalent. But not at 4am tomorrow.

Wamug school teacher members may say that education is fun, but this set of 
learnings has been painful.

Cheers
Alan


> On 3 May 2019, at 11:35 am, Alan Smith  wrote:
> 
> I took a wrong turn somewhere in moving my music from an old iMac computer to 
> an external drive attached to a Mac Mini.  Any directions to get back on 
> track would be very welcome.
> 
> The iTunes app does not display any songs, only a list of purchased items 
> available for download.   Further, the links to some Movies and TV Shows have 
> been lost and some metadata of individual files corrupted.  A new library 
> database was created automatically during my work.  Trash was emptied during 
> the exercise.
> 
> iTunes and the Mac Mini, with Films on the external drive, has been fault 
> free for over 12 months.  I decided to move my music collection across to 
> make the Mini a full media server.   The eventual aim was to maintain a 
> single music database and invoke Home Sharing for music access on two local 
> iMacs.   But…
> 
> I have Time Machine and Super Duper backups if they would be helpful in 
> fixing my mess.
> 
> Mac Mini is late 2014 model with 256GB SSD.  MacOS is High Sierra 10.13.6 and 
> iTunes is ver 12.8.2.3
> 
> Regards
> Alan
> 
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Problems moving iTunes Music to external drive

[Alan Smith]

I took a wrong turn somewhere in moving my music from an old iMac computer to 
an external drive attached to a Mac Mini.  Any directions to get back on track 
would be very welcome.

The iTunes app does not display any songs, only a list of purchased items 
available for download.   Further, the links to some Movies and TV Shows have 
been lost and some metadata of individual files corrupted.  A new library 
database was created automatically during my work.  Trash was emptied during 
the exercise.

iTunes and the Mac Mini, with Films on the external drive, has been fault free 
for over 12 months.  I decided to move my music collection across to make the 
Mini a full media server.   The eventual aim was to maintain a single music 
database and invoke Home Sharing for music access on two local iMacs.   But…

I have Time Machine and Super Duper backups if they would be helpful in fixing 
my mess.

Mac Mini is late 2014 model with 256GB SSD.  MacOS is High Sierra 10.13.6 and 
iTunes is ver 12.8.2.3

Regards
Alan


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Re: Internet

[Alan Smith]

Sev

I find it strange that iOS 8.5  is the latest available. A 2012 iPad mini?

My 2011 iPad2 has iOS 9.3.5.

Google not helpful on bypassing inbuilt software update facility.

Cheers
Alan
Sent from my iPad

> On 28 Jan 2019, at 8:52 am, Severin Crisp  wrote:
> 
> No the problem remains 
> 
> Sent from Sev's iPhone
> 
>> On 26 Jan 2019, at 10:54, Ronni Brown  wrote:
>> 
>> Hi Severin,
>> That is the iPad mini not iPad mini 2 - support ended September 12, 2016.
>> 
>> The resetting the Network settings should have helped sort the internet 
>> problem I would have thought.
>> Settings > General > Reset > Reset Network Settings. 
>> 
>> Kind regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 26 Jan 2019, at 10:37 am, Severin Crisp  wrote:
>>> 
>>> Got it wrong!   MD545X/A
>>> 
>>> Sent from Sev's iPad
>>> 
 On 26 Jan 2019, at 9:11 AM, Severin Crisp  wrote:
 
 MG4F2X/A
 
 Sent from Sev's iPhone
 
> On 26 Jan 2019, at 08:30, Peter Crisp  wrote:
> 
> 
> Hi Dad, can you confirm the exact model code for the iPad? Maybe it’s an 
> iPad Mini original first series?
> 
> Settings>General>About>Model
> 
> Regards
> 
> 
> Pete
> 
>> On 26 Jan 2019, at 8:18 am, Severin Crisp  
>> wrote:
>> 
>> Software update says 8.5 is it.  
>> 
>> Sent from Sev's iPhone
>> 
>>> On 25 Jan 2019, at 17:39, Ronni Brown  wrote:
>>> 
>>> Hello again Severin,
>>> 
>>> Is there a reason why you haven’t updated from iOS 8.5?
>>> Devices as far back as the iPhone 5S, the iPad Air, and the iPad mini 2 
>>> can update to iOS 12 
>>> https://www.macworld.co.uk/feature/iosapps/ios-12-compatibility-3521184/
>>> 
>>> Kind regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
 On 25 Jan 2019, at 6:20 am, Ronni Brown  wrote:
 
 Hello Severin,
 
 I guess you tried a complete shutdown and restart of your iPad2 mini.
 
 Try: Reset Network Settings
 Settings > General > Reset > Reset Network Settings. 
 This will not erase any apps or media but will erase Wi-Fi passwords.
 
 Kind regards,
 Ronni
 
  Ronni Brown’s iPad Pro 12.9-inch 256GB 
 
 
> On 24 Jan 2019, at 9:37 pm, Severin Crisp  
> wrote:
> 
> I am using an ageing iPad2 mini with iOS 8.5
> With several sites I open the app and then get a " not connected to 
> the Internet" message which patently is not true.  
> Is this an age phenomenon and is there a workaround?  
> Severin Crisp
> 
> Sent from Sev's iPad
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Re: EyeTV device replacement

[Alan Smith]

Thanks Walter

I will get in touch with Daniel.

The Geniatech website seems to be blocked for on-line sales.  Possibly only 
open to EU countries?

Have to dust off the set top box and DVD burner!

Cheers
Alan

> On 5 Jan 2019, at 3:58 am, F.W. Hänel  wrote:
> 
> Hi Alan,
> 
> When my device failed I got a new one from Daniel (McWizardry). When EyeTV 
> was still owned by Elgato. That was much much cheaper, it was a Hybrid type 
> with 2 separate coaxial inputs.
> 
> Cheers
> Walter
> 
> Sent from my iPad
> 
>> On 4 Jan 2019, at 22:36, Alan Smith  wrote:
>> 
>> My EyeTV device (DTT deluxe) is damaged and unrepairable.  Any suggestions 
>> for a replacement?  EyeTV preferred but are other brands available for iMac 
>> recording and AppleTV playback?
>> 
>> Geniatech website displays a range of models but for Europe.  Diversity and 
>> Hybrid models are listed which used to be suitable for Australia. Amazon AU 
>> advertise Hybrid - for $800 plus (!) - but specify it as NTSC which I 
>> thought was the old American standard.  
>> 
>> Cheers
>> Alan
>> 
>> 
>> 
>> 
>> 
>> 
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EyeTV device replacement

[Alan Smith]

My EyeTV device (DTT deluxe) is damaged and unrepairable.  Any suggestions for 
a replacement?  EyeTV preferred but are other brands available for iMac 
recording and AppleTV playback?

Geniatech website displays a range of models but for Europe.  Diversity and 
Hybrid models are listed which used to be suitable for Australia. Amazon AU 
advertise Hybrid - for $800 plus (!) - but specify it as NTSC which I thought 
was the old American standard.  

Cheers
Alan






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Re: Can we install older OS

[Alan Smith]

Hi Peter

I use Excel in Microsoft Office for Mac 2011 with High Sierra without problems. 
Google and (RoaringApps) also claim Office 2011 is compatible with Mojave (!!). 
 I very occasionally use Word and it seems to be ok too.  You can check Office 
and Adobe compatibility at:  http://roaringapps.com/apps:table

I have no info about installing an old OS.  Apple Support suggests that the 
latest version of OSX (10.6) would be reinstalled in Recovery mode if the 
latest installed version on the MBP is in the 10.6 series.

Cheers
Alan


> On 26 Dec 2018, at 6:23 pm, Peter Faulks  wrote:
> 
> My son want to update his Mac Book Pro Lap Top mac but I have told him High 
> Sierra will not accept his Microsoft Office or Adobe suite, mail etc. (Am I 
> right in this?)
> 
> Is it possible to install a previous operating system like 10.6.8 on his 
> machine without having to upgrade to High Sierra? He wants to re install for 
> his boys to use for school work and has OS 10.6 at the moment.
> 
> Peter Faulks
> -- 
> Peter & Irene Faulks
> Unit 1, 9 Newsam Close
> PARKWOOD  Western Australia  6147
> 
> Phone:+618 9457 0747 (h)
> Fax:  +618 9457 0444
> Peter Mobile: 0416 187 937
> Irene Mobile: 0439 933 404
> 
> Email:peterfau...@westnet.com.au
> Web Page:  http://www.peterfaulks.net/
> 
> 
> 
> 
> 
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Re: Non functioning of the Ethernet port - iMac Mid 2014

[Alan Smith]

Hi Phillippe

Snap!  It was a nearby lightning strike that took out my iMac ethernet port and 
destroyed the netgear modem router in December 2012.   I have underground 
power.  TV and Mac were the only casualties, both with minor injuries. The TV 
aerial was the probable local focus as I had an EyeTV USB device connected to 
the iMac.

 Hope your visit to MacWorx will be satisfactory.

Cheers
Alan


> On 27 Nov 2018, at 12:52 am, Philippe Chaperon  wrote:
> 
> Hi Ronni, Daniel and Alan, 
> 
> Many thanks for your quick replies and advices. 
> 
> I forgot to mentioned that two things happened lately which could explain the 
> loss of the Ethernet port:
> 
> Due to a lightning strike very close to my house I lost my internet 
> connection, which eventually turned out that my Modem/Router (Telstra’s) lost 
> its internet function, as confirmed by the NBN Technician who came to 
> investigate. I fortunately had a spare modem/router and the internet and home 
> phone were back in action. 
> There was a Security Update on 16 Nov 2018 to Version 10.13.6, and shortly 
> after the update the Ethernet connection stopped working. 
> So, I do not know if it was the close lightning strike which did some damage, 
> although the computer is connected to a Belkin UPS/Surge protector, or the 
> Security Update did upset the Ethernet port somehow. 
> 
> I have reset the SMC as suggested by Ronni and Daniel, unfortunately with no 
> success. I am now looking closely at Alan’s email to see if I can further 
> confirm that the Ethernet port is damaged. 
> 
> Many thanks to everyone for the advices. I will be paying a visit to MacWorx 
> for a Thunderbolt to Ethernet adaptor and also ask them to check the iMac. 
> 
> Kind regards and good night All, 
> 
> Philippe C. 
> 
> 
> On 26 Nov 2018, at 10:18 pm, Alan Smith  <mailto:sma...@iinet.net.au>> wrote:
> 
> Hi Phillippe
> 
> There is a check you can do with High Sierra for ethernet firmware. This 
> should at least indicate the scope of your problem: “just” the hardware or 
> possible EFI corruption.
> 
> My late 2009 iMac lost its ethernet port a few years ago.  Opinion from 
> MacWorx and other experts was to replace the logic (mother) board.  As the 
> ethernet port was not essential for my use, I put up with the lack plus other 
> occasional odd behaviour.  I eventually installed High Sierra which included 
> updated EFI boot software.  This firmware update fixed all the odd problems 
> I’d been having. Ethernet is not essential for my computer usage.
> 
> This is an extract from the eclecticlight.co <http://eclecticlight.co/> 
> website by Howard Oakley.  The article title is “Which EFI firmware should 
> your Mac be using?”
> 
> However, if you’re that curious, High Sierra and Mojave offer another 
> firmware checker, which examines BCM5701 ethernet devices. In Terminal, type
> /usr/libexec/firmwarecheckers/ethcheck/ethcheck --h
> to see its usage information. The command
> sudo /usr/libexec/firmwarecheckers/ethcheck/ethcheck --integrity-check
> performs a check on your ethernet firmware, provided that your Mac has a real 
> ethernet port. You can find the current version of the ethernet firmware 
> listed in the Ethernet Cards section of System Information. 
> 
> This is the full url of the article - - - 
> 
> https://eclecticlight.co/2018/10/31/which-efi-firmware-should-your-mac-be-using-version-3/
>  
> <https://eclecticlight.co/2018/10/31/which-efi-firmware-should-your-mac-be-using-version-3/>
> 
> This may not remove the thorn from your foot, but it may help bring the pain 
> into perspective.
> 
> Cheers
> Alan
> 
>> On 26 Nov 2018, at 8:15 pm, Daniel Kerr > <mailto:wa...@macwizardry.com.au>> wrote:
>> 
>> Hi Philippe
>> 
>> If no success with the SMC reset, then yes it could be a hardware problem 
>> with the Ethernet port.
>> Realistically as it’s on the mother board you wouldn’t want to repair it I’m 
>> afraid, as the board is very expensive. You better option would be a 
>> Thunderbolt to Ethernet adapter if you still needed Ethernet, as it would be 
>> way cheaper!
>> MacWorx Joondalup are still great for hardware checks/repairs. And they’d 
>> have the adapter in stock should you decide to use that option.
>> 
>> Hope all that helps.
>> Kind regards
>> Daniel
>> 
>>  Sent from my iPhone XS 
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: http://macwizardry.com.au/>>
>> Web:   <http://www.macwizardry.com.au <http://www.macwizardry.com.au/>>
>> 
>> 
>> **For everything Apple**
>> 
>>

Re: Non functioning of the Ethernet port - iMac Mid 2014

[Alan Smith]

Hi Phillippe

There is a check you can do with High Sierra for ethernet firmware. This should 
at least indicate the scope of your problem: “just” the hardware or possible 
EFI corruption.

My late 2009 iMac lost its ethernet port a few years ago.  Opinion from MacWorx 
and other experts was to replace the logic (mother) board.  As the ethernet 
port was not essential for my use, I put up with the lack plus other occasional 
odd behaviour.  I eventually installed High Sierra which included updated EFI 
boot software.  This firmware update fixed all the odd problems I’d been 
having. Ethernet is not essential for my computer usage.

This is an extract from the eclecticlight.co  website 
by Howard Oakley.  The article title is “Which EFI firmware should your Mac be 
using?”

However, if you’re that curious, High Sierra and Mojave offer another firmware 
checker, which examines BCM5701 ethernet devices. In Terminal, type
/usr/libexec/firmwarecheckers/ethcheck/ethcheck --h
to see its usage information. The command
sudo /usr/libexec/firmwarecheckers/ethcheck/ethcheck --integrity-check
performs a check on your ethernet firmware, provided that your Mac has a real 
ethernet port. You can find the current version of the ethernet firmware listed 
in the Ethernet Cards section of System Information. 

This is the full url of the article - - - 

https://eclecticlight.co/2018/10/31/which-efi-firmware-should-your-mac-be-using-version-3/

This may not remove the thorn from your foot, but it may help bring the pain 
into perspective.

Cheers
Alan

> On 26 Nov 2018, at 8:15 pm, Daniel Kerr  wrote:
> 
> Hi Philippe
> 
> If no success with the SMC reset, then yes it could be a hardware problem 
> with the Ethernet port.
> Realistically as it’s on the mother board you wouldn’t want to repair it I’m 
> afraid, as the board is very expensive. You better option would be a 
> Thunderbolt to Ethernet adapter if you still needed Ethernet, as it would be 
> way cheaper!
> MacWorx Joondalup are still great for hardware checks/repairs. And they’d 
> have the adapter in stock should you decide to use that option.
> 
> Hope all that helps.
> Kind regards
> Daniel
> 
>  Sent from my iPhone XS 
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 26 Nov 2018, at 7:41 pm, Ronni Brown  wrote:
>> 
>> Hi Philippe,
>> 
>> Try an SMC reset >  Reset the System Management Controller (SMC) on your Mac 
>> - Apple Support
>> 
>> Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 26 Nov 2018, at 6:25 pm, Philippe Chaperon  wrote:
>> 
>>> Dear WAMUG’ers, 
>>> 
>>> The Ethernet port of my iMac 21.5”, Mid 2014 , 1.4GHz Intel Core i5 and 9GB 
>>> 1600 MHz DDR3 seems to have gone South. The iMac is running High Sierra 
>>> 10.13.6. 
>>> 
>>> I have checked Network Utility which indicates that the Ethernet is ‘Not 
>>> Connected’ and have done the usual checks of swapping cables, using a brand 
>>> new one, swapping the port on my modem/router, reset the NVRAM. All to no 
>>> avail. 
>>> 
>>> Does this mean the iMac needs to go to the hospital and see a specialist? 
>>> And which hospital is the recommended one? Can the Ethernet port be replace 
>>> or is this hard-wired to the mother board?
>>> 
>>> Please note that the Wi-Fi works and I can keep working on the iMac, but 
>>> knowing something is not right is the proverbial thorn in my foot and I 
>>> need to have it fixed. 
>>> 
>>> Any advice you can give me will be gratefully accepted and tried. 
>>> 
>>> Many thanks & best regards to all, 
>>> 
>>> Philippe Chaperon
>>> 
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Re: Apple TV - iView Video Blocked

[Alan Smith]

Fixed - sort of.

Apple TV was reset to factory settings with latest OS.  Now the iview app works.

Cause of the problem was not identified.  I suspect it was the iview app.  My 
suggestion for others is to delete the app and then reinstall it as the first 
step.  Apple TV settings infer software updates occur when the app is 
activated.  This may not be true.  The automatically reinstalled app after the 
system reset displayed a blue dot inferring it was a new version.

Cheers
Alan

> On 12 Nov 2018, at 6:58 pm, Alan Smith  wrote:
> 
> Cannot access video via the iView app on Apple TV generation 4.  Get message 
> “Video blocked. Iview video is only available within Australia”. 
> 
> Worked ok a couple of months ago.  All internet settings appear ok on the 
> device and computer.  ISP is iiNet. Restarted Apple TV, still no go. 
> 
> I just installed the iView app on my iPad - this works and I can Airplay to 
> the Apple TV.  Not a very satisfactory fix, but at least the iPad (and home 
> network) must be in Australia!
> 
> By the way, Apple TV has auto updates turned off for apps.  In case it is 
> relevant, how can I update apps manually?
> 
> Cheers
> Alan
> 
> 
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Apple TV - iView Video Blocked

[Alan Smith]

Cannot access video via the iView app on Apple TV generation 4.  Get message 
“Video blocked. Iview video is only available within Australia”. 

Worked ok a couple of months ago.  All internet settings appear ok on the 
device and computer.  ISP is iiNet. Restarted Apple TV, still no go. 

I just installed the iView app on my iPad - this works and I can Airplay to the 
Apple TV.  Not a very satisfactory fix, but at least the iPad (and home 
network) must be in Australia!

By the way, Apple TV has auto updates turned off for apps.  In case it is 
relevant, how can I update apps manually?

Cheers
Alan


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High Sierra - Safari and Security Update Problems

[Alan Smith]

Failed to update Safari 12.0.1 plus Security Update 2018-002 to an SSD 2014 Mac 
mini with High Sierra 10.13.6.   Got message "The macos Installation couldn't 
be completed” with the system installer crash log file.   Mac booted OK from a 
SuperDuper backup.

Apple discussion claims that Apple pulled the update yesterday(?).

Any member experiences on this update?  Can anyone confirm the status of the 
App Store software update?

On 1 Nov I updated a late 2012 iMac (Safari plus Security).  It downloaded a 
big file then seemed to go into Recovery and reinstall the os.  A bit of a 
worry but an hour later it seemed to be OK.

On 2 Nov I updated a late 2009 iMac (Safari  only, Security Update not 
offered).  No problem, all done in a few minutes.

Now to look at the Mac mini to see what I can do.

Cheers
Alan








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Re: Odd messages - iPad 5 connection to iMac

[Alan Smith]

Thanks Peter

A new learning for me. All those apps I’d downloaded that had better marketing 
than performance!  No “power” app though.

Regards,
Alan

> On 3 Oct 2018, at 7:26 am, Peter Hinchliffe  wrote:
> 
> 
> 
>> On 2 Oct 2018, at 9:56 am, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> t would seem there is no iPad (or ios) equivalent to the iMac (macos) App 
>> Store “Purchased” history.  The iPad “Updated Recently” list is just that - 
>> one week’s data?  As you said, iTunes sync and backup of ios devices is not 
>> the preferred Apple method.  And apps are not backed up at all.  This makes 
>> the original iTunes alert message more confusing. I assumed the purchased 
>> item that could not be transferred was an app.
>> 
> 
> The “Purchased” history is there - it’s just in an unexpected place. You have 
> to tap on your Account icon (top of the screen at the right). This is where 
> you can access all your account details, redeem gift cards, etc. There is 
> also an item labelled “Purchased” which takes you your entire purchased list. 
> The list also gives you the option of seeing things you have purchased, but 
> are not on the device you’re currently using, and there’s also search field 
> allowing you to to look for specific items within the list (something not 
> available in MacOS - although this might have changed with Mojave).
> 
> Kind regards,
> 
> Peter HinchliffeApwin Computer Services
> FileMaker Pro Solutions Developer
> Perth, Western Australia
> Phone (618) 9332 6482Mob 0403 046 948
> 
> Mac because I prefer it -- Windows because I have to.
> 
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Re: Odd messages - iPad 5 connection to iMac

[Alan Smith]

Hi Ronni

It would seem there is no iPad (or ios) equivalent to the iMac (macos) App 
Store “Purchased” history.  The iPad “Updated Recently” list is just that - one 
week’s data?  As you said, iTunes sync and backup of ios devices is not the 
preferred Apple method.  And apps are not backed up at all.  This makes the 
original iTunes alert message more confusing. I assumed the purchased item that 
could not be transferred was an app.

I did an update of the iPad apps over WiFi.  This is my usual method.  I only 
used iTunes to create a snapshot of ios 11 as a backup before installing ios 12 
in case I needed to revert.  (Because I had a backup I had no need for it - - 
-.)  

I then connected the iPad to the iMac. Immediately got the "software update is 
required” message. I installed the update and did a new iPad backup in iTunes.  
All proceeded smoothly.  Somewhat surprised backups are now just a single file 
that appears to overwrite the previous backup.  And no trace of a “Power” app, 
except for MS Office for Mac 2011 Power Point.

This now leaves the iMac and iPad now apparently working properly. The iTunes 
alert message about “Power” is still a mystery, but not worth chasing.  There 
have been similar messages raised in Apple Support Discussions for many years.  
The Mac App Store still shows “no available updates” but as I don’t want Mojave 
I will keep very quiet about this anomaly!

Boot Camp!  Sorry Ronni: I must have just skimmed your email about 2012 iMacs 
and Mojave, noted it did not apply to me, then kept some of it in my poor 
memory. 

Cheers, on this lovely bright and sunny day,
Alan


> On 1 Oct 2018, at 5:05 pm, Ronni Brown  wrote:
> 
> Hi Alan,
> 
> Have you checked the App Store on your iPad to see what you have installed 
> recently or if there is a update? 
> 
> Try connecting your iPad to power and update over Wi-Fi
> 1. Plug your device into power and connect to the Internet with Wi-Fi.
> 2. Tap Settings > General > Software Update.
> 3. Tap download and Install.
> 
> I prefer to Sync & Update my iPhone 7Plus & iPad Pro 12.9-inch over Wi-Fi 
> since Apple don’t seem interested in iTunes anymore.
> 
> I posted to WAMUG on 27 Sept.’18 - Subject: Mojave Won’t Install on Some 2012 
> iMacs with Boot Camp.
> Boot Camp is no longer supported on 2012 27-inch iMacs, if the owner plans to 
> update to macOS 10.14 Mojave.
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.6
> 
>> On 30 Sep 2018, at 5:51 pm, Alan Smith > <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Hi Ronni, 
>> 
>> Thanks for your response.
>> 
>> 1. Never installed the MS Power BI app or used the system. The “mobile BI 
>> experience” doesn’t even register on my exciting app scale.
>> 
>> 2. Sometimes things are painfully obvious and I still need to ask wamug 
>> advice!  The Install option infers an update to the existing macos which is 
>> 10.13.6 (High Sierra). I could find no documentation as to what the “update” 
>> involved.  I assumed it was to 10.14 (Mojave) which I do not want.  You seem 
>> to disagree.  Perhaps the update would be a minor patch for iTunes vers 
>> 12.8.0.150.  Have you any details of this? 
>> 
>> By the way, Mojave is not offered as an app update.  I have a late 2012 iMac 
>> 27 inch 1TB Fusion drive.  I read somewhere that my model iMac with 3TB 
>> drives are not compatible at this time. Perhaps it is all fusion drive 
>> models - - issues with the new Apple file system???
>> 
>> Cheers
>> Alan
>> 
>> 
>>> On 30 Sep 2018, at 1:37 pm, Ronda Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hello Alan,
>>> 
>>> 1. Did you install at some time Microsoft Power BI?
>>> The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch 
>>> delivers the mobile BI experience for Power BI, Power BI Report Server, and 
>>> Reporting Services
>>> 
>>> https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started
>>>  
>>> <https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started>
>>> 
>>> 2. Why This Alert Appears on Your Mac
>>> 
>>> Generally, if your Mac is running the latest macOS version and your iPhone 
>>> is running the latest iOS version available, you should never see this 
>>> message appear on your laptop or desktop's screen.
>>> 
>>> 
>>> If your iPhone is running a newer version of iOS than the macOS ver

Re: Odd messages - iPad 5 connection to iMac

[Alan Smith]

Hi Ronni, 

Thanks for your response.

1. Never installed the MS Power BI app or used the system. The “mobile BI 
experience” doesn’t even register on my exciting app scale.

2. Sometimes things are painfully obvious and I still need to ask wamug advice! 
 The Install option infers an update to the existing macos which is 10.13.6 
(High Sierra). I could find no documentation as to what the “update” involved.  
I assumed it was to 10.14 (Mojave) which I do not want.  You seem to disagree.  
Perhaps the update would be a minor patch for iTunes vers 12.8.0.150.  Have you 
any details of this? 

By the way, Mojave is not offered as an app update.  I have a late 2012 iMac 27 
inch 1TB Fusion drive.  I read somewhere that my model iMac with 3TB drives are 
not compatible at this time. Perhaps it is all fusion drive models - - issues 
with the new Apple file system???

Cheers
Alan


> On 30 Sep 2018, at 1:37 pm, Ronda Brown  wrote:
> 
> Hello Alan,
> 
> 1. Did you install at some time Microsoft Power BI?
> The Microsoft Power BI for iOS app on the iPhone, iPad, or iPod Touch 
> delivers the mobile BI experience for Power BI, Power BI Report Server, and 
> Reporting Services
> 
> https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started
>  
> <https://docs.microsoft.com/en-us/power-bi/consumer/mobile/mobile-iphone-app-get-started>
> 
> 2. Why This Alert Appears on Your Mac
> 
> Generally, if your Mac is running the latest macOS version and your iPhone is 
> running the latest iOS version available, you should never see this message 
> appear on your laptop or desktop's screen.
> 
> 
> If your iPhone is running a newer version of iOS than the macOS version 
> you're running currently supports, you will not be able to sync your iPhone 
> with iTunes if you get the "software update is required to connect to your 
> iPhone" alert. You will, however, still be able to charge your iPhone and use 
> other tools such as Image Capture, Photos, etc.
> 
>  <>How to Sync Your iPhone with iTunes Again
> 
> If you have no interest in updating your Mac to the newest macOS, the answer 
> may be painfully obvious. When you see the "A software update is required to 
> connect to your iOS device. Would you like to download and install this 
> update now?" prompt, simply click on "Install" to update the software needed 
> to get your iOS device working with iTunes again on an older macOS version.
> 
> Another solution would be to open up the App Store on your Mac, head to the 
> "Updates" tab, then update any system software to the latest version. If 
> you're currently running macOS Sierra or lower, it's a good idea to update to 
> macOS High Sierra 
> <https://itunes.apple.com/us/app/macos-high-sierra/id1246284741/?at=1l3vs3K=12>.
>  Most third-party app developers have had ample time to make sure their apps 
> work with High Sierra, so there should be no compatibility issues there.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 29 Sep 2018, at 10:10 am, Alan Smith  <mailto:sma...@iinet.net.au>> wrote:
> 
>> Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
>> messages recently received relating to an iPad 5?
>> 
>> 1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not 
>> use iCloud for backup.)  iTunes gave message “Some of the purchased items on 
>> the iPad including ‘Power’, could not be transferred because you are not 
>> authorised for them on this computer. Would you like to authorise this 
>> computer for items purchased from the iTunes Store?"
>> 
>> I reluctantly agreed to authorise so I could proceed with the backup. But 
>> what is “Power”? I have not purchased any app, movie or song with that title 
>> or association.
>> 
>> 2. Several days after installing iOS12 I plugged the iPad into the iMac and 
>> got a (system) message “A software update is required to connect to Alan’s 
>> iPad 5.”  I did not download and install it.  What would the software update 
>> be?  I fear it may be macos Mojave which I don’t want. I also fear it may 
>> have some association with the purchased ‘Power’ item now sitting in the 
>> iTunes backup file I can’t access!
>> 
>> Cheers, on this damp and grey morning,
>> Alan
>> 
>> 
>> 
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Odd messages - iPad 5 connection to iMac

[Alan Smith]

Can anyone explain the meaning of two strange iMac (High Sierra 10.13.6) 
messages recently received relating to an iPad 5?

1. Before installing iOS12 I made an iTunes backup on the iMac.  (I do not use 
iCloud for backup.)  iTunes gave message “Some of the purchased items on the 
iPad including ‘Power’, could not be transferred because you are not authorised 
for them on this computer. Would you like to authorise this computer for items 
purchased from the iTunes Store?"

I reluctantly agreed to authorise so I could proceed with the backup. But what 
is “Power”? I have not purchased any app, movie or song with that title or 
association.

2. Several days after installing iOS12 I plugged the iPad into the iMac and got 
a (system) message “A software update is required to connect to Alan’s iPad 5.” 
 I did not download and install it.  What would the software update be?  I fear 
it may be macos Mojave which I don’t want. I also fear it may have some 
association with the purchased ‘Power’ item now sitting in the iTunes backup 
file I can’t access!

Cheers, on this damp and grey morning,
Alan



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Re: Office for Mac.

[Alan Smith]

Hi Peter,
Office 2019 for Mac is rumoured for release in October this year.  A preview 
Enterprise version was released in June for commercial customers.

Some Info on the Microsoft website or macrumors dot com.

Cheers
Alan

Sent from my iPad

> On 11 Aug 2018, at 3:55 pm, Susan Hastings  wrote:
> 
> Hi Peter, we have Office 365 and it works for us on our Windows machine and 
> Macs and on iOS on our iPads with the one subscription. Well worth it to us 
> and we’ve been using it for a few years now. Cheers, Susan.
> 
> Sent from my iPad
> 
>> On 11 Aug 2018, at 3:19 pm, Peter Crisp  wrote:
>> 
>> Hi Brian, I work in a private company so no Office BYO opportunity there. 
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>>> On 11 Aug 2018, at 3:14 pm, Brian Risbey  wrote:
>>> 
>>> Hi Pete
>>> 
>>> Do you work for a government department?
>>> I know the Dept of Educaton provides Office for Mac for Bring Your Own 
>>> Machines.
>>> 
>>> 
>>> Sent from my iPadPro‍
>>> 11.4.1
>>> Brian Risbey
>>> 
 On 11 Aug 2018, at 14:01, Peter Crisp  wrote:
 
 Hi Folks, I want to consider if its worth upgrading the Office for Mac 
 versions in my house. The five of us each has an MBP (MBA) and either has 
 Office 2008 or Office 2011. Whilst they work ok, compatibility with newly 
 created files leads to some issues.
 
 When I did last buy Office for Mac in 2011 (!!) my recollection is i got 3 
 licences and i installed in on 3 MBP’s as we had then. The lingering 
 Office 2008 was on the other 2. 
 
 Probably Office 365 is the way to go - $129/year for 5 machines + tablets 
 + iPhones as well. 1TB of cloud storage in addition. 
 
 Does anyone have any wisdom on the 365 option or the installed Office 16 
 being recommended alternative?
 
 Regards
 
 
 Pete
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Re: Migration Assistant selective restoration of data

[Alan Smith]

Hi Pete

I think the easiest way would be to do a complete migration and sort out SMC 
Fan Control later.

SMC Fan Control has been around for a few years and is not malware.  In between 
shopping for a MBA you could investigate how to remove all traces of it.   
Apple support discussion guide is simple: trash the app then reset the SMC!

To be really really sure, the more difficult way would be a complete fresh 
installation. Install macOS, download wanted apps then copy required data.

To verify HDD contents would be tedious. Can you make a bootable of clone the 
HDD?  You could then start up from the clone in another Mac and check where the 
fan control files are.

Cheers
Alan


> On 27 May 2018, at 8:01 pm, Peter Crisp  wrote:
> 
> Hi, recently I had my son’s MBP fail with what I believe was from his 
> installation of some third party software which was SMC Fan controller. I am 
> in the process of getting myself a replacement Macbook (likely Macbook Air). 
> Before the MBP failed I did actually get it to successfully complete a Time 
> Machine backup BUT this was with the 3rd party software still in place and 
> therefore embedded within the settings. I don’t know where else it may have 
> been located within the file structure, but I want to make sure I do not 
> bring that SMC Fan Controller back into a replacement MBA. 
> 
> During the process of it failing, I managed to mount the HDD via SATA adaptor 
> to another MBP and locate and trash the SMC Fan Controller.
> 
> I wonder would I be better off trying to selectively drag/drop data from the 
> HDD when mounted via SATA adaptor or would it be more ‘complete’ if I used 
> Migration Assistant  to use an Ethernet connection to restore data from the 
> TM backup but carefully select what I restore so as not to bring back the 
> ‘infected’ settings. 
> 
> It is my 14YO son after all and it’s not like he has lots of important data 
> to restore either. Main things I can think of are iTunes library, Photos 
> library. My preference is Migration Assistant for the completeness of how it 
> doe it all. Maybe there is a part MA and part manual drag/drop.
> 
> Is there some other way I can test the HDD contents in a SATA mounted state 
> and verify before doing the actual migration to a replacement MBA?
> 
> Regards
> 
> 
> Pete
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Re: Convert old modem to ethernet switch

[Alan Smith]

Update and problem re-defined - - -

There are many web and YouTube references on how to re-purpose an old 
modem/router as an ethernet switch.  Works like a charm with an old Belkin adsl 
modem/router, a real 5 minute job.  I can also access the modem setup webpage 
at its new IP address.  So the process works with a basic modem.

However the desired outcome is to modify a Bob Lite modem to provide three 
extra ethernet ports and retain the in-built voip function which now uses the 
fourth port.

However I can not get the Bob Lite modem/router to work properly after 
modifications.  I can disable DHCP, wireless and firewall and even change the 
IP address to a spare number in the IP address pool of the new router.  The 
Netphone works in whatever mode I set up in Bob Lite.  But the ethernet ports 
will not support computers and I cannot access the modem setup webpage at 
either the old or new IP address after making the minimal changes of disabling 
DHCP, wireless and firewall.

I can find no references as to why a voip enabled modem can not be converted to 
an ethernet switch.  It would seem to be either an iiNet Labs design limitation 
or a voip conflict.

Any ideas?

Cheers
Alan


> On 25 May 2018, at 9:46 pm, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Thanks Tim
> 
> I agree with your comments.  I initially looked for Bridge mode settings, but 
> this is not mentioned at all.  The instructions are to disable the DHCP in 
> the proposed switch (Bob Lite, the downstream router), so this should just 
> leave the Netgear (upstream router) to handle IP addresses. Same result?
> 
> The final step is to “change the downstream router’s LAN IP to an unused IP 
> in the same subnet as the upstream router.”  I tried to change the Bob IP 
> address to a number within the working range of the Netgear.  This range 
> seems to be 2-254.  On reflection it doesn’t seem to be right to use “99” as 
> the addresses are dynamic (if that is the term) and will change to say 
> 192.168.1.5 next week when some devices are inactive.  It’s the devices I 
> plug into the ethernet ports that will need dynamic addresses I think.  And I 
> don’t really know what a “subnet” is.
> 
> Another reading of one of the more lucid descriptions gives a different slant 
> - I’ll try it out tomorrow.  That is, to change the network IP address to one 
> OUTSIDE  the range used by the upstream router (but not numbers 0,1 and 255). 
>  But is “256” a valid number in this context?  Most examples I skimmed used 
> “2” as the address for the modified modem/router, but I have numbers 2-15 in 
> use at various times.  Looks like I need to spend some time reading the 
> Netgear support documents - not an easy task.  
> 
> BTW - looks like a typo - or a real mistake - in my original text.  I thought 
> I changed the Bob address to 192.168.1.99; not “169”.
> 
> Cheers
> Alan
> 
> 
> 
>> On 25 May 2018, at 7:39 pm, Tim Law <t...@peoplehelp.com.au> wrote:
>> 
>> Hi Alan,
>> 
>> I suspect there will be something to do with Bridge mode in the directions.  
>>  Only one device can distribute IP addresses. 
>> 
>> Tim
>> 
>>> On 25 May 2018, at 6:05 pm, Alan Smith <sma...@iinet.net.au> wrote:
>>> 
>>> I need help in converting an old modem/router into an ethernet switch.  
>>> There are a number of web articles that describe how to do this.  It seems 
>>> such a simple 5-minute task, but I got nowhere after 5 hours.
>>> 
>>> My main network router is a Netgear R6400v2 model with four ethernet ports 
>>> which are all in use.  I will be replacing the Netgear with an Apple 
>>> AirPort Extreme with three ports.  I will need another port.
>>> 
>>> My ethernet VOIP adapter is an old iiNet Bob Lite modem/router which has 
>>> four ethernet ports.  Netgear has no problems with this and allocates “Bob 
>>> phone” an IP address in its standard range.   How can I get the three 
>>> “spare” Bob Lite ports functional?
>>> 
>>> Just plugging an iMac into a spare ethernet port will sometimes just work, 
>>> but then fails if restarted.  The Bob IP Address is 10.1.1.1 while Netgear 
>>> IP address is 192.168.1.1.   I tried changing the Bob IP address to 
>>> 192.169.1.99, but could no longer access the modem set-up page.
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
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Re: Convert old modem to ethernet switch

[Alan Smith]

Thanks Tim

I agree with your comments.  I initially looked for Bridge mode settings, but 
this is not mentioned at all.  The instructions are to disable the DHCP in the 
proposed switch (Bob Lite, the downstream router), so this should just leave 
the Netgear (upstream router) to handle IP addresses. Same result?

The final step is to “change the downstream router’s LAN IP to an unused IP in 
the same subnet as the upstream router.”  I tried to change the Bob IP address 
to a number within the working range of the Netgear.  This range seems to be 
2-254.  On reflection it doesn’t seem to be right to use “99” as the addresses 
are dynamic (if that is the term) and will change to say 192.168.1.5 next week 
when some devices are inactive.  It’s the devices I plug into the ethernet 
ports that will need dynamic addresses I think.  And I don’t really know what a 
“subnet” is.

Another reading of one of the more lucid descriptions gives a different slant - 
I’ll try it out tomorrow.  That is, to change the network IP address to one 
OUTSIDE  the range used by the upstream router (but not numbers 0,1 and 255).  
But is “256” a valid number in this context?  Most examples I skimmed used “2” 
as the address for the modified modem/router, but I have numbers 2-15 in use at 
various times.  Looks like I need to spend some time reading the Netgear 
support documents - not an easy task.  

BTW - looks like a typo - or a real mistake - in my original text.  I thought I 
changed the Bob address to 192.168.1.99; not “169”.

Cheers
Alan



> On 25 May 2018, at 7:39 pm, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> Hi Alan,
> 
> I suspect there will be something to do with Bridge mode in the directions.   
> Only one device can distribute IP addresses. 
> 
> Tim
> 
>> On 25 May 2018, at 6:05 pm, Alan Smith <sma...@iinet.net.au> wrote:
>> 
>> I need help in converting an old modem/router into an ethernet switch.  
>> There are a number of web articles that describe how to do this.  It seems 
>> such a simple 5-minute task, but I got nowhere after 5 hours.
>> 
>> My main network router is a Netgear R6400v2 model with four ethernet ports 
>> which are all in use.  I will be replacing the Netgear with an Apple AirPort 
>> Extreme with three ports.  I will need another port.
>> 
>> My ethernet VOIP adapter is an old iiNet Bob Lite modem/router which has 
>> four ethernet ports.  Netgear has no problems with this and allocates “Bob 
>> phone” an IP address in its standard range.   How can I get the three 
>> “spare” Bob Lite ports functional?
>> 
>> Just plugging an iMac into a spare ethernet port will sometimes just work, 
>> but then fails if restarted.  The Bob IP Address is 10.1.1.1 while Netgear 
>> IP address is 192.168.1.1.   I tried changing the Bob IP address to 
>> 192.169.1.99, but could no longer access the modem set-up page.
>> 
>> Cheers
>> Alan
>> 
>> 
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
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Convert old modem to ethernet switch

[Alan Smith]

I need help in converting an old modem/router into an ethernet switch.  There 
are a number of web articles that describe how to do this.  It seems such a 
simple 5-minute task, but I got nowhere after 5 hours.

My main network router is a Netgear R6400v2 model with four ethernet ports 
which are all in use.  I will be replacing the Netgear with an Apple AirPort 
Extreme with three ports.  I will need another port.

My ethernet VOIP adapter is an old iiNet Bob Lite modem/router which has four 
ethernet ports.  Netgear has no problems with this and allocates “Bob phone” an 
IP address in its standard range.   How can I get the three “spare” Bob Lite 
ports functional?

Just plugging an iMac into a spare ethernet port will sometimes just work, but 
then fails if restarted.  The Bob IP Address is 10.1.1.1 while Netgear IP 
address is 192.168.1.1.   I tried changing the Bob IP address to 192.169.1.99, 
but could no longer access the modem set-up page.

Cheers
Alan


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Re: GREAT GAME EAGLES!

[Alan Smith]

Hi Peter

Another thought.  (Amazing that these occur when I am packing up for the night!)

Any unusual software in the normal user startup list?  Perhaps the MBP is still 
searching for the fan control app.  

System Preferences > Users and Groups > Login Items.

Regards
Alan

> On 21 May 2018, at 10:08 pm, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Peter
> 
> I’m butting in with two points:
> 
> 1.   This Apple Support document describes the start up sequence in some 
> detail, it may help explain where your Mac is failing.
> 
> https://support.apple.com/en-au/HT204156 
> <https://support.apple.com/en-au/HT204156>
> You seem to have a number of things (not) happening. My guess is that the 
> failure happens before the hard drive is involved.  Absence of the start up 
> chime indicates something early in the booting sequence. No Apple logo  
> points to RAM or firmware problems.  At least the RAM is probably easy to 
> check if it is firmly plugged in.  The AHT sequence would test the RAM if you 
> can get it to go that far.
> 
> 2.In my opinion third party fan controls should have all settings set to 
> default before uninstalling.  If, for example, it was set to change the 
> processor fan to 5000 revs then that figure may be what it is still trying to 
> achieve, whatever the temperature.  Or maybe there is just something hot 
> inside the MBP!
> 
> Regards
> Alan
> 
> 
>> On 21 May 2018, at 9:39 pm, Peter Crisp <petercr...@westnet.com.au 
>> <mailto:petercr...@westnet.com.au>> wrote:
>> 
>> Ok, following that test with a known prior running HDD, it is still the 
>> same, black screen and gradual fan run up to full speed.
>> 
>> I have done a SMC reset (disconnect battery per instructions etc). NVRAM 
>> reset, attempt start in Safe mode. 
>> 
>> The one thing I have noted is there is no start up chime. This chime is 
>> seemingly, from all the Apple help, a pre-requisite to forcing the different 
>> startup modes - like Safe Mode, etc. 
>> 
>> I think I am looking at another MBP or MBA. Even if I do that, I am not 
>> certain how I can migrate Tims data back into a new machine (with the SMC 
>> fan controller thing still present in the backup). I’ve used the Migration 
>> Assistant a few times but very infrequently so I can’t recall if I can 
>> selectively bring back the data knowing that will remain safe. The failed 
>> machine was a Yosemite OSX and a new machine I would go straight to High 
>> Sierra. Getting a bit ahead of myself down the Plan B road but considering 
>> this still as a likely outcome here.
>> 
>> Tonight I am leaving the MBP with AC adaptor off and the fan running away to 
>> drain the battery. A very long shot may force the SMC to think in a 
>> different way. Not many other choices nor much to loose anyway.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>> On 21 May 2018, at 7:39 pm, Peter Crisp <petercr...@westnet.com.au 
>> <mailto:petercr...@westnet.com.au>> wrote:
>> 
>>> Hi Neil and Ronni, I have run the test below to attempt the AHT and as I 
>>> suspected the MBP wont even entertain it. Screen remains black and the 
>>> cooling fan starts after about 15-20 seconds and slowly ramps up to full 
>>> speed. It just remains with the fan running flat out and nothing else to 
>>> suggest any activity going on in there. 
>>> 
>>> I am confident it is not a screen fault as across the weekend before it 
>>> went completely black all the time, the screen was displaying quite 
>>> normally. I accept that is not definitive, but my thinking is it is 
>>> unlikely a screen fail when whilst it was showing HDD anomalies, the screen 
>>> still displayed ok. Still without the AHT running, I don’t yet know what 
>>> the fault is. 
>>> 
>>> I also tried the NVRAM/PRAM reset “Option/Command/P/R” concurrent with 
>>> attempted start. Same response - black screen and slow fan ramp up.
>>> 
>>> I don’t actually have a disc that it came with for the external start up 
>>> test. I do however have my CCC drive for my MBP Retina (High Sierra) and 
>>> wonder if that could serve as a test for external boot. But even still, the 
>>> instructions for external drive boot requires that I get a Start up chime, 
>>> which I don’t get and hence I don’t think it will even enter into this 
>>> mode. I’ll give it a shot. No good there with that test.
>>> 
>>> I’ve had a thought, I have the removed disc that was in James’ MBP (same 
>>> model 2011 MBP) with a fully fu

Re: GREAT GAME EAGLES!

[Alan Smith]

Hi Peter

I’m butting in with two points:

1.   This Apple Support document describes the start up sequence in some 
detail, it may help explain where your Mac is failing.

https://support.apple.com/en-au/HT204156
You seem to have a number of things (not) happening. My guess is that the 
failure happens before the hard drive is involved.  Absence of the start up 
chime indicates something early in the booting sequence. No Apple logo  points 
to RAM or firmware problems.  At least the RAM is probably easy to check if it 
is firmly plugged in.  The AHT sequence would test the RAM if you can get it to 
go that far.

2.In my opinion third party fan controls should have all settings set to 
default before uninstalling.  If, for example, it was set to change the 
processor fan to 5000 revs then that figure may be what it is still trying to 
achieve, whatever the temperature.  Or maybe there is just something hot inside 
the MBP!

Regards
Alan


> On 21 May 2018, at 9:39 pm, Peter Crisp  wrote:
> 
> Ok, following that test with a known prior running HDD, it is still the same, 
> black screen and gradual fan run up to full speed.
> 
> I have done a SMC reset (disconnect battery per instructions etc). NVRAM 
> reset, attempt start in Safe mode. 
> 
> The one thing I have noted is there is no start up chime. This chime is 
> seemingly, from all the Apple help, a pre-requisite to forcing the different 
> startup modes - like Safe Mode, etc. 
> 
> I think I am looking at another MBP or MBA. Even if I do that, I am not 
> certain how I can migrate Tims data back into a new machine (with the SMC fan 
> controller thing still present in the backup). I’ve used the Migration 
> Assistant a few times but very infrequently so I can’t recall if I can 
> selectively bring back the data knowing that will remain safe. The failed 
> machine was a Yosemite OSX and a new machine I would go straight to High 
> Sierra. Getting a bit ahead of myself down the Plan B road but considering 
> this still as a likely outcome here.
> 
> Tonight I am leaving the MBP with AC adaptor off and the fan running away to 
> drain the battery. A very long shot may force the SMC to think in a different 
> way. Not many other choices nor much to loose anyway.
> 
> Regards
> 
> 
> Pete
> 
> On 21 May 2018, at 7:39 pm, Peter Crisp  > wrote:
> 
>> Hi Neil and Ronni, I have run the test below to attempt the AHT and as I 
>> suspected the MBP wont even entertain it. Screen remains black and the 
>> cooling fan starts after about 15-20 seconds and slowly ramps up to full 
>> speed. It just remains with the fan running flat out and nothing else to 
>> suggest any activity going on in there. 
>> 
>> I am confident it is not a screen fault as across the weekend before it went 
>> completely black all the time, the screen was displaying quite normally. I 
>> accept that is not definitive, but my thinking is it is unlikely a screen 
>> fail when whilst it was showing HDD anomalies, the screen still displayed 
>> ok. Still without the AHT running, I don’t yet know what the fault is. 
>> 
>> I also tried the NVRAM/PRAM reset “Option/Command/P/R” concurrent with 
>> attempted start. Same response - black screen and slow fan ramp up.
>> 
>> I don’t actually have a disc that it came with for the external start up 
>> test. I do however have my CCC drive for my MBP Retina (High Sierra) and 
>> wonder if that could serve as a test for external boot. But even still, the 
>> instructions for external drive boot requires that I get a Start up chime, 
>> which I don’t get and hence I don’t think it will even enter into this mode. 
>> I’ll give it a shot. No good there with that test.
>> 
>> I’ve had a thought, I have the removed disc that was in James’ MBP (same 
>> model 2011 MBP) with a fully functioning drive in it when it was removed. I 
>> will swap it into Tims MBP and see what that does to try eleminiate the 
>> hardware of the laptop as being suspect or otherwise.
>> 
>> Regards
>> 
>> 
>> Pete
>> 
>> On 21 May 2018, at 11:54 am, Neil Houghton > > wrote:
>> 
>>> Hi Peter,
>>>  
>>> Just some thoughts.
>>>  
>>> The fact that you can mount the HD on another computer does not necessarily 
>>> mean that there will be no problems with it - or the system installed on it 
>>> – but it does suggest that the HD is not the cause of the black screen/no 
>>> life problem of the MBP.
>>> I do not think there is any point trying to fit a new HD until you have 
>>> determined the hardware status of the MBP.
>>> Even with no HD inside, if the MBP was OK I would expect to see it attempt 
>>> to start and then display a flashing “?” to indicate that it cannot find a 
>>> suitable OS to boot from – that is what happened with my iMac when the 
>>> internal drive died.
>>> If the problem was just with either the HD or a corrupt system 

Re: When Time Capsule no longer functions

[Alan Smith]

Correction. - - AirPort Extreme of course.

Alan

> On 18 May 2018, at 1:48 pm, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Peter
> 
> I had a Plan B but …
> 
> My 5 year old Time Capsule had indicators of pending failure (intermittent 
> orange light, auto restart of TC) towards the end of last year.  Web searches 
> showed that the Netgear wireless router AC1750 (R6400v2) with an external 
> hard drive was promoted as a TC/TM replacement.  It was available as a 
> post-Christmas sale special at around $160.  Several times during the week it 
> took me to install it I was ready to throw it away and buy a genuine $420 
> Time Capsule.  It does work reliably as a WiFi router.  I don’t use it as a 
> Time Machine.  It’s network printer facility needed constant care and 
> attention. Its support documentation …!
> 
> Hence Plan C - buy an Apple Airport Express ($300) and use an external hard 
> drive for TM.
> 
> As it turned out it was probably the WiFi/router  component of the Time 
> Capsule that was about to fail.  I’ve had the TC in bridge mode with both the 
> internal drive and an attached external drive for Time Machine, and a network 
> printer - and use it as an ethernet hub too.  No problems at all. 
> 
> A five year life expectancy is probably industry standard.  I try and keep 
> things alive a little bit longer.
> 
> I know much less than Daniel about future parts/support for a superseded (but 
> new) TC.  But for ease of mind and comfort “for the foreseeable future”, go 
> for an Apple TC!
> 
> Cheers
> Alan
> 
> 
>> On 18 May 2018, at 1:00 pm, Daniel Kerr <wa...@macwizardry.com.au> wrote:
>> 
>> Hi Peter
>> 
>> Quick reply, as just walking into another job.
>> But basically - either a wireless type hard drive. If the Time Capsule works 
>> but internal drive “fails” then you can use a USB drive plugged into it and 
>> “ignore” internal drive and use external drive. (done this for a few 
>> clients). A NAS can be used as a Time Machine backup - some specially say 
>> they’ll work with it - e.g. Synology off top of head.
>> Just a few suggestions there.
>> 
>> I would imagine Time Capsule will keep going for a while. As it’s just a 
>> “box” that keeps working. Only thing may be Airport Utility that stops being 
>> able to work. But I don’t see that happening for many years to come. Apple 
>> will keep parts for Time Capsule up to 5 years (as that’s legally how long 
>> they have to support hardware - same as other manufacturers for parts of 
>> computer hardware).
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 7
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: 
>> Web:   <http://www.macwizardry.com.au>
>> 
>> 
>> **For everything Apple**
>> 
>> NOTE: Any information provided in this email may be my personal opinion and 
>> as such should be taken accordingly, and may not be the views of 
>> MacWizardry. Any information provided does not offer or warrant any form of 
>> warranty or accept liability. It would be appreciated that if any 
>> information in this email is to be disseminated, distributed or copied, that 
>> permission by the author be requested. 
>> 
>>> On 18 May 2018, at 12:47 pm, petercr...@westnet.com.au wrote:
>>> 
>>> HI WAMUG users. I have been following a current thread but Daniel's comment 
>>> about the Time Capsule demise in that thread on the horizon made me type 
>>> this one. If I were to buy a spare Time Capsule, would the software be 
>>> compatible forever even with Apple no longer supporting it?
>>> 
>>> What is Plan B in the event of the Time Capsule failing (hardware failure) 
>>> for those that do not have a spare Time Capsule - and then eventually when 
>>> no spare exists? 
>>> 
>>> Regards
>>> 
>>> Pete.
>>> 
>>> 
>>> -- The WA Macintosh User Group Mailing List --
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>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>>> Settings & Unsubscribe - 
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>> 
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> 

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Re: When Time Capsule no longer functions

[Alan Smith]

Hi Peter

I had a Plan B but …

My 5 year old Time Capsule had indicators of pending failure (intermittent 
orange light, auto restart of TC) towards the end of last year.  Web searches 
showed that the Netgear wireless router AC1750 (R6400v2) with an external hard 
drive was promoted as a TC/TM replacement.  It was available as a 
post-Christmas sale special at around $160.  Several times during the week it 
took me to install it I was ready to throw it away and buy a genuine $420 Time 
Capsule.  It does work reliably as a WiFi router.  I don’t use it as a Time 
Machine.  It’s network printer facility needed constant care and attention. Its 
support documentation …!

Hence Plan C - buy an Apple Airport Express ($300) and use an external hard 
drive for TM.

As it turned out it was probably the WiFi/router  component of the Time Capsule 
that was about to fail.  I’ve had the TC in bridge mode with both the internal 
drive and an attached external drive for Time Machine, and a network printer - 
and use it as an ethernet hub too.  No problems at all. 

A five year life expectancy is probably industry standard.  I try and keep 
things alive a little bit longer.

I know much less than Daniel about future parts/support for a superseded (but 
new) TC.  But for ease of mind and comfort “for the foreseeable future”, go for 
an Apple TC!

Cheers
Alan


> On 18 May 2018, at 1:00 pm, Daniel Kerr  wrote:
> 
> Hi Peter
> 
> Quick reply, as just walking into another job.
> But basically - either a wireless type hard drive. If the Time Capsule works 
> but internal drive “fails” then you can use a USB drive plugged into it and 
> “ignore” internal drive and use external drive. (done this for a few 
> clients). A NAS can be used as a Time Machine backup - some specially say 
> they’ll work with it - e.g. Synology off top of head.
> Just a few suggestions there.
> 
> I would imagine Time Capsule will keep going for a while. As it’s just a 
> “box” that keeps working. Only thing may be Airport Utility that stops being 
> able to work. But I don’t see that happening for many years to come. Apple 
> will keep parts for Time Capsule up to 5 years (as that’s legally how long 
> they have to support hardware - same as other manufacturers for parts of 
> computer hardware).
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 7
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 18 May 2018, at 12:47 pm, petercr...@westnet.com.au wrote:
>> 
>> HI WAMUG users. I have been following a current thread but Daniel's comment 
>> about the Time Capsule demise in that thread on the horizon made me type 
>> this one. If I were to buy a spare Time Capsule, would the software be 
>> compatible forever even with Apple no longer supporting it?
>> 
>> What is Plan B in the event of the Time Capsule failing (hardware failure) 
>> for those that do not have a spare Time Capsule - and then eventually when 
>> no spare exists? 
>> 
>> Regards
>> 
>> Pete.
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - 
>> Guidelines - 
>> Settings & Unsubscribe - 
>> 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - 
> Guidelines - 
> Settings & Unsubscribe - 
> 

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Re: Download photos from Samsung Galaxy phone to iMac

[Alan Smith]

Hi Daniel

I found references to bluetooth data transfer during my (google!) browser 
search but it seemed to be a more complex way of doing it, so I didn’t go into 
details.  And I never did a search through the 1,234,567 apps on the google 
play store.  Simple job, simple app.  Or so I hoped.

BTW - I see (MacRumors) that AirPort Extreme is “sold out” at US Apple stores - 
and that Apple Garden City has them “in stock” (at full price).  I’m tempted.

Cheers
Alan

> On 18 May 2018, at 11:32 am, Daniel Kerr <wa...@macwizardry.com.au> wrote:
> 
> Lol,..you have an Android/Galaxy,…they probably already have all your data 
> and everything anyway :) lol
> Did you also try or see if it has something similar to the iPhone where you 
> have to “Activate” the bluetooth to connect it “pair” it, so it’s recognised 
> as a “Secure device”. I think from memory there was a way to do this so you 
> had to “approve” it once, for it to then show up. (A bit like the iPhone does 
> the first time it’s plugged in and you have to “approve”/“trust” the device 
> both ways.
> 
> Kind regards
> Daniel
> 
> Sent from my iPhone 7
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   <http://www.macwizardry.com.au>
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 18 May 2018, at 11:24 am, Alan Smith <sma...@iinet.net.au> wrote:
>> 
>> Hi Ronni
>> 
>>>> Have you tried ‘Airmore’ File Transfer?
>>>> https://play.google.com/store/apps/details?id=com.airmore=en
>> 
>> Airmore gets very positive reviews including Mac users.  One reviewer 
>> likened Airmore to “Airdrop for Android”.
>> 
>> I did not install the app.  After accepting Google Play T to proceed to 
>> the download of Airmore, there was another list of Google conditions - 
>> essentially free access to any data it wants.  It did not say if this access 
>> was limited to the Android device, or included the iMac.  Too much spyware!
>> 
>> I can access the photo files from the micro SD card.  Reluctant to do this 
>> on a regular basis as handling the micro card with my macro fingers is sure 
>> to lead to trouble.  The card holds other data apart from photos, so I don’t 
>> want to lose the lot.
>> 
>> Thanks very much for your lead to an app that would probably have satisfied 
>> my needs admirably. Pity it is only available through one channel whose only 
>> concern is to give me the best possible internet experiences.
>> 
>> BTW I manually deleted the Android File Transfer app plus associated 
>> Google/Keystone presence in ten different locations on the iMac.  There’s 
>> probably more somewhere.
>> 
>> Cheers
>> Alan
>> 
>>> On 16 May 2018, at 10:55 am, Alan Smith <sma...@iinet.net.au> wrote:
>>> 
>>> Hi Ronni
>>> 
>>> Thanks for the suggestion. I will check out the details over the next few 
>>> days.
>>> 
>>> My copy of the user manual for the original Android os (Marshmallow) 
>>> explained how to do data backups to a Mac via usb - and even use Image 
>>> Capture for photo imports.  This feature was completely removed in the next 
>>> upgrade (Nougat).   So my web searches for assistance were not sufficiently 
>>> focussed to have any meaning.  It is possible that the “recommended” data 
>>> transfer apps I tried yesterday only work with Marshmallow or older 
>>> systems.   
>>> 
>>> While I left the Galaxy switched on and connected to WiFi overnight, it 
>>> downloaded the latest operating system (Oreo) which I installed.  Three 
>>> different operating systems in 12 months!   I’ve kind of lost interest in 
>>> outer space and Galaxies - and prefer something more down to earth like 
>>> Apples.
>>> 
>>> I may have a last-ditch option.  Photo data should be stored on a removable 
>>> micro SD card. 
>>> 
>>> Cheers
>>> Alan
>>> 
>>> 
>>>> On 16 May 2018, at 6:19 am, Ronda Brown <ro...@mac.com> wrote:
>>>> 
>>>> Hi Alan,
>>>> 
>>>> Have you tried ‘Airmore’ File Transfer?
>>>> https://play.google.

Re: Download photos from Samsung Galaxy phone to iMac

[Alan Smith]

Hi Ronni

>> Have you tried ‘Airmore’ File Transfer?
>> https://play.google.com/store/apps/details?id=com.airmore=en 
>> <https://play.google.com/store/apps/details?id=com.airmore=en>
Airmore gets very positive reviews including Mac users.  One reviewer likened 
Airmore to “Airdrop for Android”.

I did not install the app.  After accepting Google Play T to proceed to the 
download of Airmore, there was another list of Google conditions - essentially 
free access to any data it wants.  It did not say if this access was limited to 
the Android device, or included the iMac.  Too much spyware!

I can access the photo files from the micro SD card.  Reluctant to do this on a 
regular basis as handling the micro card with my macro fingers is sure to lead 
to trouble.  The card holds other data apart from photos, so I don’t want to 
lose the lot.

Thanks very much for your lead to an app that would probably have satisfied my 
needs admirably. Pity it is only available through one channel whose only 
concern is to give me the best possible internet experiences.

BTW I manually deleted the Android File Transfer app plus associated 
Google/Keystone presence in ten different locations on the iMac.  There’s 
probably more somewhere.

Cheers
Alan

> On 16 May 2018, at 10:55 am, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Ronni
> 
> Thanks for the suggestion. I will check out the details over the next few 
> days.
> 
> My copy of the user manual for the original Android os (Marshmallow) 
> explained how to do data backups to a Mac via usb - and even use Image 
> Capture for photo imports.  This feature was completely removed in the next 
> upgrade (Nougat).   So my web searches for assistance were not sufficiently 
> focussed to have any meaning.  It is possible that the “recommended” data 
> transfer apps I tried yesterday only work with Marshmallow or older systems.  
>  
> 
> While I left the Galaxy switched on and connected to WiFi overnight, it 
> downloaded the latest operating system (Oreo) which I installed.  Three 
> different operating systems in 12 months!   I’ve kind of lost interest in 
> outer space and Galaxies - and prefer something more down to earth like 
> Apples.
> 
> I may have a last-ditch option.  Photo data should be stored on a removable 
> micro SD card. 
> 
> Cheers
> Alan
> 
> 
>> On 16 May 2018, at 6:19 am, Ronda Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Alan,
>> 
>> Have you tried ‘Airmore’ File Transfer?
>> https://play.google.com/store/apps/details?id=com.airmore=en 
>> <https://play.google.com/store/apps/details?id=com.airmore=en>
>> 
>> Official Website:  https://airmore.com/ <https://airmore.com/>
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 15 May 2018, at 9:43 pm, Alan Smith <sma...@iinet.net.au 
>> <mailto:sma...@iinet.net.au>> wrote:
>> 
>>> I cannot transfer photos from a 2017 Samsung Galaxy A7 mobile phone to my 
>>> late 2012 iMac.  This is the first attempt at downloading, so I don’t know 
>>> if it is High Sierra thing.
>>> 
>>> Any ideas for resolving the problem?
>>> 
>>> The Galaxy A7 has not got a SIM card and has only been used as a camera in 
>>> recent months. Most phone “features" have been turned off.
>>> 
>>> I’ve installed Android File Transfer (AFT) app vers 1.0.11 (64 bit) but get 
>>> the message “Could not connect to device”.  This app is suggested in the 
>>> Apple Support KB article HT205063 which provides a link to the Android 
>>> website for downloading.  
>>> 
>>> The Samsung website recommendation is to use either the AFT app or Samsung 
>>> Smart Switch.  I downloaded the SSS app vers 4.1.1 but macOS gives an alert 
>>> that the app is “not optimised”.  This app is 32 bit and didn’t work either.
>>> 
>>> Cheers
>>> Alan
>>> 
>>> iMac 13,2 (27 inch, late 2012), macOS High Sierra 10.13.4.
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml 
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>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> -- The WA Macintosh User Group Mailing List --
>> 

Re: Download photos from Samsung Galaxy phone to iMac

[Alan Smith]

Hi Ronni

Thanks for the suggestion. I will check out the details over the next few days.

My copy of the user manual for the original Android os (Marshmallow) explained 
how to do data backups to a Mac via usb - and even use Image Capture for photo 
imports.  This feature was completely removed in the next upgrade (Nougat).   
So my web searches for assistance were not sufficiently focussed to have any 
meaning.  It is possible that the “recommended” data transfer apps I tried 
yesterday only work with Marshmallow or older systems.   

While I left the Galaxy switched on and connected to WiFi overnight, it 
downloaded the latest operating system (Oreo) which I installed.  Three 
different operating systems in 12 months!   I’ve kind of lost interest in outer 
space and Galaxies - and prefer something more down to earth like Apples.

I may have a last-ditch option.  Photo data should be stored on a removable 
micro SD card. 

Cheers
Alan


> On 16 May 2018, at 6:19 am, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Alan,
> 
> Have you tried ‘Airmore’ File Transfer?
> https://play.google.com/store/apps/details?id=com.airmore=en 
> <https://play.google.com/store/apps/details?id=com.airmore=en>
> 
> Official Website:  https://airmore.com/ <https://airmore.com/>
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 15 May 2018, at 9:43 pm, Alan Smith <sma...@iinet.net.au 
> <mailto:sma...@iinet.net.au>> wrote:
> 
>> I cannot transfer photos from a 2017 Samsung Galaxy A7 mobile phone to my 
>> late 2012 iMac.  This is the first attempt at downloading, so I don’t know 
>> if it is High Sierra thing.
>> 
>> Any ideas for resolving the problem?
>> 
>> The Galaxy A7 has not got a SIM card and has only been used as a camera in 
>> recent months. Most phone “features" have been turned off.
>> 
>> I’ve installed Android File Transfer (AFT) app vers 1.0.11 (64 bit) but get 
>> the message “Could not connect to device”.  This app is suggested in the 
>> Apple Support KB article HT205063 which provides a link to the Android 
>> website for downloading.  
>> 
>> The Samsung website recommendation is to use either the AFT app or Samsung 
>> Smart Switch.  I downloaded the SSS app vers 4.1.1 but macOS gives an alert 
>> that the app is “not optimised”.  This app is 32 bit and didn’t work either.
>> 
>> Cheers
>> Alan
>> 
>> iMac 13,2 (27 inch, late 2012), macOS High Sierra 10.13.4.
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Download photos from Samsung Galaxy phone to iMac

[Alan Smith]

I cannot transfer photos from a 2017 Samsung Galaxy A7 mobile phone to my late 
2012 iMac.  This is the first attempt at downloading, so I don’t know if it is 
High Sierra thing.

Any ideas for resolving the problem?

The Galaxy A7 has not got a SIM card and has only been used as a camera in 
recent months. Most phone “features" have been turned off.

I’ve installed Android File Transfer (AFT) app vers 1.0.11 (64 bit) but get the 
message “Could not connect to device”.  This app is suggested in the Apple 
Support KB article HT205063 which provides a link to the Android website for 
downloading.  

The Samsung website recommendation is to use either the AFT app or Samsung 
Smart Switch.  I downloaded the SSS app vers 4.1.1 but macOS gives an alert 
that the app is “not optimised”.  This app is 32 bit and didn’t work either.

Cheers
Alan

iMac 13,2 (27 inch, late 2012), macOS High Sierra 10.13.4.
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Re: Search engine!

[Alan Smith]

Hi Pat

The “genieo” malware from a few years back gave similar symptoms.  Other more 
knowledgeable members could perhaps give guidance on detecting and removing 
malware.  Perhaps worth following up.

Cheers
Alan

> On 14 May 2018, at 10:37 am, Pat  wrote:
> 
> Hi, Daniel,
> 
> Thanks for your reply, but I still haven’t been able to change away from the 
> pernicious Bing. Clicking on the magnifying glass does nothing. On the Safari 
> Preferences Search tab, trying to change Bing to anything else is futile.  I 
> attach a screen shot of the Safari General Preference tab.  It differs from 
> the screen shot that Peter Faulks sent (thanks, Peter) in that my list does 
> not contain a Default search engine. I am convinced that these changes are 
> the result of the Security 2018-001 update. I have to say I was puzzled by 
> the 2018-001 number because it is already May and there must have been 
> previous security updates, or is that wrong?
> 
> Cheers,
> Pat
> 
> 
> 
>> On 13 May 2018, at 12:48, Daniel Kerr > > wrote:
>> 
>> Another way to also change it. When you have a “blank” page open (and you 
>> can see the line “Search or enter website name”, if you click on the search 
>> magnifying glass thing to the left of this, you’ll get a drop down menu. You 
>> can change here.
>> Otherwise it’s Safari menu - Preferences - Search.
>> “Search engine”. Then choose from the drop down menu you want.
>> 
>> Some times websites will change the search for you (or ask you if you want 
>> to go to this page, without you realising it’s meaning it’s going to change 
>> it.
>> And some software can also ask if you want to change it as well, as part of 
>> the install of the software. Malware can also do it as well sometimes - 
>> though normally won’t change it to Bing, it will change it some other weird 
>> search engine or “tracking” website.
>> 
>> Kind regards
>> Daniel
>> 
>> Sent from my iPhone 7
>> 
>> ---
>> Daniel Kerr
>> MacWizardry
>> 
>> Phone: 0414 795 960
>> Email: http://macwizardry.com.au/>>
>> Web:   >
>> 
 On 13 May 2018, at 11:14 am, Pat > wrote:
 
 I have just discovered that my choice of search engine has been corrupted: 
 I was using Duck Duck Go. And now I discover that it has been 
 surreptitiously replaced by Bing and I haven’t been able to change it 
 back.  I don’t like this at all!  Who  made this decision? No one asked my 
 permission. And why can’t I change back?
 
 Grrr!
 Pat
 Mac Pro, running OS 10.13.4
>> 
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Re: Strange redirection has blocked Gumtree access ?

[Alan Smith]

Hi Stephen

I sent a reply in error from my iPad which is probably not relevant.  My advice 
is to do nothing for a few days. 

On my recent macOS upgrade from Mavericks the Photos app did not automatically 
install.  It had been in the incompatible update list for “years” (with pages, 
etc).  It then became available to download for about two days after High 
Sierra was installed, then it disappeared. These “missing” incompatible apps 
can be downloaded  - and will even possible return to the automatic “software 
updates available" list in another few days.

I also had a notification to install the final release of iPhotos which give 
the additional coding needed for migration to Photos.

Cheers
Alan

> On 8 May 2018, at 11:49 pm, Daniel Kerr  wrote:
> 
> Hi Stephen
> 
> The first thing I would do before doing anything else, is to make sure there 
> is a backup! The second thing I would do,…is make sure there is a backup!!
> Have a search for “photo” and see if anything turns up (e.g. iPhoto, Photos, 
> Photos Library, iPhotos Library. (also look in the Trash).
> Just incase any of them have been moved to different locations.
> This may then help narrow it down for the reminder of the things.
> 
> I’d be a bit “cautious’ of re-installing an OS install there without knowing 
> which one it is (e.g. Mavericks was 10.9, Yosemite 10.10, El Capitan 10.11, 
> Sierra 10.12 and of course High Sierra 10.13).
> (And for those playing along 10.0 was Cheetah, 10.1 was Puma , 10.2 Was 
> Jaguar, 10.3 was Panther, 10.4 was Tiger, 10.5 was Leopard, 10.6 was Snow 
> Leopard, 10.7 was Lion, and 10.8 was Mountain Lion - and I didn’t even have 
> to go look that up,….lol).
> 
> If you are running 10.9.5, you could try the last patch Combo installer 
> again. This may get the iPhoto back (though sometimes if it’s not there it 
> won’t “update” it).
> You can get the full Combo update here - https://support.apple.com/kb/dl1760
> 
> But without seeing the machine, or a bit more info I’d be a bit cautious of 
> which steps to take, as obviously wouldn’t want to do anything to make it 
> “worse”.
> 
> Hope something there helps.
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 8 May 2018, at 11:08 pm, Stephen Chape  wrote:
>> 
>> Thank you Ronni and Peter.
>> The issue here is that I cannot find Photos in the Applications folder.
>> I also cannot find iPhoto Library in the Pictures folder.
>> 
>> I will have to take another look, but I am pretty sure the OS installed is 
>> 10.9.5
>> And when I clicked on Software Update it said already updated.
>> I also think I saw a downloaded OS updater sitting in her Applications 
>> folder.
>> What might happen if I run that updater again ?
>> 
>> Gee … this is hard being half an hour from where this Mac is located.
>> I may go back there tomorrow for another look.
>> 
>>> On 8 May 2018, at 9:57 pm, Peter Crisp  wrote:
>>> 
>>> Yes, you have a good memory there Ronni. I remember that time when I got it 
>>> messed up and with your help got it sorted.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
>>> On 8 May 2018, at 8:31 pm, Ronni Brown  wrote:
>>> 
 Hi Stephen & Peter,
 
 Photos was introduced in OS X Yosemite 10.10.3 software update? What 
 version of OS X did she just upgrade to High Sierra? 
 --
 Her iPhoto Library will still be in the default location (User Home > 
 Pictures folder)
 
 I posted to WAMUG on 27 April 2015 4:29pm Subject: Re: iPhoto to Photos 
 migration, after Walter and Peter did not do it correctly.
 I’ve copied my email below:
 —
 Hi Walter and all members who are confused how to migrate/import to Photos 
 from iPhoto. Walter & Peter have not done it correctly.
 Walter the first time you open Photos you do not import any photos from 
 the desktop, you are doing a transition/import of your complete iPhoto 
 Library.
 
 How to: Move your iPhoto or Aperture Library to Photos
 
 As you have previously been using iPhoto or Aperture on your Mac and 
 iPhoto Library or Aperture Library is in the default location (User Home > 
 Pictures folder)
 
 1. When you first clicked on Photos app and the Welcome Screen appears, 
 you should click on the Blue Box 'Get Started'.
 
 2. If you were previously using iPhoto or Aperture, after 

Re: Strange redirection has blocked Gumtree access ?

[Alan Smith]

Stephen

If you have an old OSX then iPhotos app will possibly be in an iWork ‘09 
sub-folder which is in the applications folder.

Just a thought.

Cheers,
Alan

Sent from my iPad

> On 8 May 2018, at 11:49 pm, Daniel Kerr  wrote:
> 
> Hi Stephen
> 
> The first thing I would do before doing anything else, is to make sure there 
> is a backup! The second thing I would do,…is make sure there is a backup!!
> Have a search for “photo” and see if anything turns up (e.g. iPhoto, Photos, 
> Photos Library, iPhotos Library. (also look in the Trash).
> Just incase any of them have been moved to different locations.
> This may then help narrow it down for the reminder of the things.
> 
> I’d be a bit “cautious’ of re-installing an OS install there without knowing 
> which one it is (e.g. Mavericks was 10.9, Yosemite 10.10, El Capitan 10.11, 
> Sierra 10.12 and of course High Sierra 10.13).
> (And for those playing along 10.0 was Cheetah, 10.1 was Puma , 10.2 Was 
> Jaguar, 10.3 was Panther, 10.4 was Tiger, 10.5 was Leopard, 10.6 was Snow 
> Leopard, 10.7 was Lion, and 10.8 was Mountain Lion - and I didn’t even have 
> to go look that up,….lol).
> 
> If you are running 10.9.5, you could try the last patch Combo installer 
> again. This may get the iPhoto back (though sometimes if it’s not there it 
> won’t “update” it).
> You can get the full Combo update here - https://support.apple.com/kb/dl1760
> 
> But without seeing the machine, or a bit more info I’d be a bit cautious of 
> which steps to take, as obviously wouldn’t want to do anything to make it 
> “worse”.
> 
> Hope something there helps.
> 
> Kind regards
> Daniel
> 
> ---
> Daniel Kerr
> MacWizardry
> 
> Phone: 0414 795 960
> Email: 
> Web:   
> 
> 
> **For everything Apple**
> 
> NOTE: Any information provided in this email may be my personal opinion and 
> as such should be taken accordingly, and may not be the views of MacWizardry. 
> Any information provided does not offer or warrant any form of warranty or 
> accept liability. It would be appreciated that if any information in this 
> email is to be disseminated, distributed or copied, that permission by the 
> author be requested. 
> 
>> On 8 May 2018, at 11:08 pm, Stephen Chape  wrote:
>> 
>> Thank you Ronni and Peter.
>> The issue here is that I cannot find Photos in the Applications folder.
>> I also cannot find iPhoto Library in the Pictures folder.
>> 
>> I will have to take another look, but I am pretty sure the OS installed is 
>> 10.9.5
>> And when I clicked on Software Update it said already updated.
>> I also think I saw a downloaded OS updater sitting in her Applications 
>> folder.
>> What might happen if I run that updater again ?
>> 
>> Gee … this is hard being half an hour from where this Mac is located.
>> I may go back there tomorrow for another look.
>> 
>>> On 8 May 2018, at 9:57 pm, Peter Crisp  wrote:
>>> 
>>> Yes, you have a good memory there Ronni. I remember that time when I got it 
>>> messed up and with your help got it sorted.
>>> 
>>> Regards
>>> 
>>> 
>>> Pete
>>> 
 On 8 May 2018, at 8:31 pm, Ronni Brown  wrote:
 
 Hi Stephen & Peter,
 
 Photos was introduced in OS X Yosemite 10.10.3 software update? What 
 version of OS X did she just upgrade to High Sierra? 
 --
 Her iPhoto Library will still be in the default location (User Home > 
 Pictures folder)
 
 I posted to WAMUG on 27 April 2015 4:29pm Subject: Re: iPhoto to Photos 
 migration, after Walter and Peter did not do it correctly.
 I’ve copied my email below:
 —
 Hi Walter and all members who are confused how to migrate/import to Photos 
 from iPhoto. Walter & Peter have not done it correctly.
 Walter the first time you open Photos you do not import any photos from 
 the desktop, you are doing a transition/import of your complete iPhoto 
 Library.
 
 How to: Move your iPhoto or Aperture Library to Photos
 
 As you have previously been using iPhoto or Aperture on your Mac and 
 iPhoto Library or Aperture Library is in the default location (User Home > 
 Pictures folder)
 
 1. When you first clicked on Photos app and the Welcome Screen appears, 
 you should click on the Blue Box 'Get Started'.
 
 2. If you were previously using iPhoto or Aperture, after clicking the 
 'Get Started', it searches your system and detects your iPhoto and 
 Aperture libraries.
 Select which Library you want to use with Photos from the list
 Which (unless you changed the name of your iPhoto Library) will be 'iPhoto 
 Library'
 
 3. Once you select the library, it presents the option to set up iCloud 
 Photo Library, (Apple's iCloud-based photo and video syncing and storage 
 service. This will allow you to sync all the Photos from your Mac and iOS 
 device to 

Archive of Pondini Time Machine tutorials

[Alan Smith]

The website archive.is  holds webpage items from 
pondini.org (which has now closed).

The link to Pondini articles is http://archive.is/6e4EU 


The website header has a “download.zip” link.  It would be nice if this is a 
compressed file of all the articles by James Pond.  But the file is only 8KB 
and I can’t open it.

Does anyone know if the complete works are available for download?  And what is 
in the download.zip file?

Cheers
Alan-- The WA Macintosh User Group Mailing List --
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Re: Time Machine Verification failed

[Alan Smith]

Hi Ronni

Thanks for clarification of backups.backupdb within the sparsebundle.  In the 
past I’ve only used “Show package contents” to view the sparsebundle.

After double clicking I get a warning - “The following disk images couldn’t be 
opened  (-image-)  resource temporarily unavailable.”  It’s not important to 
follow this issue at this time, I’ll check it later.  I would be good to view 
the backupdb as I assume it will show real dates, rather than “bands”.   
Entering Time Machine itself to see what dates are available is not very 
convenient.  The backup range shown on TM > Preferences is very inaccurate and 
misleading.

Cheers
Alan

> On 4 May 2018, at 3:50 pm, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Allan,
> 
> With a network drive, Time Machine doesn’t just copy files to the drive 
> itself, but rather to a sparseimage, which is a kind of disk image that is 
> expandable.
> 
> The Time Capsule /Time Machine usually run verification automatically, once a 
> month.  You can also run it manually, by holding the Alt/Option key while 
> selecting the Time Machine icon in your Menubar and selecting Verify Backups.
> 
> If you double-click the sparsebundle you get a ‘Time Machine Backups’ volume 
> and if you double-click that you get the ‘Backups.backupdb’ folder.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 4 May 2018, at 11:46 am, Alan Smith <sma...@iinet.net.au 
>> <mailto:sma...@iinet.net.au>> wrote:
>> 
>> Thread re-opened to add a new learning - -
>> 
>> Time Machine only does “verification” of data on a network drive (such as 
>> Time Capsule).  I assume this means sparse bundle backups.
>> 
>> TM backups on local drives (internal or external) have the manual "verify 
>> now” option greyed out.  I assume this is the backups.backupdb file format.
>> 
>> Alan
>> 
>>> On 2 May 2018, at 10:32 am, Alan Smith <sma...@iinet.net.au 
>>> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>> To close off this thread and create a log as a memory tickler for next time 
>>> - -.
>>> 
>>> TM Sparse bundle version:  After failed verification all history is lost 
>>> and a new backup created.  If the history is valuable then editing of the 
>>> sparse bundle may be warranted. I understand it is possible but it is not 
>>> simple.  I didn’t save the corrupted file.
>>> 
>>> TM Backups.backupdb version: Data looks as if it could be easily edited to 
>>> remove single or multiple days. I did not investigate the process for doing 
>>> this.
>>> 
>>> Alan
>>> 
>>> 
>>>> On 29 Apr 2018, at 11:12 pm, Alan Smith <sma...@iinet.net.au 
>>>> <mailto:sma...@iinet.net.au>> wrote:
>>>> 
>>>> I run duplicate Time Machine backups, one to a local drive and the other 
>>>> (sparse bundle format) to the Time capsule network drive.  I got a screen 
>>>> notification to the effect that verification had failed and TM needed to 
>>>> create a new backup. I clicked on the “tell me again tomorrow” button.  It 
>>>> seems that verification happens when the daily, weekly and monthly 
>>>> consolidation is done.
>>>> 
>>>> Do I lose the complete backup history by accepting the notification 
>>>> tomorrow?  Can I manually delete the backup data between 26-29 April (or 
>>>> the combined weekly or monthly file) and retain earlier history?   While 
>>>> TM was “off” for most of those days, some backups were created during my 
>>>> repair and restoration (ongoing!) work in readiness for installing High 
>>>> Sierra.  If all data is lost then it would be more convenient to manually 
>>>> delete the sparse bundle and create a brand new backup when I have time.  
>>>> It’s not worth the effort to try repairing the sparse bundle.
>>>> 
>>>> I haven’t tempted fate by running a manual verification on the second TM 
>>>> backup which creates backups.backupdb files.
>>>> 
>>>> Cheers
>>>> Alan
>>>>   iMac late 2009, OSX 10.9.5 Mavericks.
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Re: Time Machine Verification failed

[Alan Smith]

Thread re-opened to add a new learning - -

Time Machine only does “verification” of data on a network drive (such as Time 
Capsule).  I assume this means sparse bundle backups.

TM backups on local drives (internal or external) have the manual "verify now” 
option greyed out.  I assume this is the backups.backupdb file format.

Alan

> On 2 May 2018, at 10:32 am, Alan Smith <sma...@iinet.net.au> wrote:
> 
> To close off this thread and create a log as a memory tickler for next time - 
> -.
> 
> TM Sparse bundle version:  After failed verification all history is lost and 
> a new backup created.  If the history is valuable then editing of the sparse 
> bundle may be warranted. I understand it is possible but it is not simple.  I 
> didn’t save the corrupted file.
> 
> TM Backups.backupdb version: Data looks as if it could be easily edited to 
> remove single or multiple days. I did not investigate the process for doing 
> this.
> 
> Alan
> 
> 
>> On 29 Apr 2018, at 11:12 pm, Alan Smith <sma...@iinet.net.au> wrote:
>> 
>> I run duplicate Time Machine backups, one to a local drive and the other 
>> (sparse bundle format) to the Time capsule network drive.  I got a screen 
>> notification to the effect that verification had failed and TM needed to 
>> create a new backup. I clicked on the “tell me again tomorrow” button.  It 
>> seems that verification happens when the daily, weekly and monthly 
>> consolidation is done.
>> 
>> Do I lose the complete backup history by accepting the notification 
>> tomorrow?  Can I manually delete the backup data between 26-29 April (or the 
>> combined weekly or monthly file) and retain earlier history?   While TM was 
>> “off” for most of those days, some backups were created during my repair and 
>> restoration (ongoing!) work in readiness for installing High Sierra.  If all 
>> data is lost then it would be more convenient to manually delete the sparse 
>> bundle and create a brand new backup when I have time.  It’s not worth the 
>> effort to try repairing the sparse bundle.
>> 
>> I haven’t tempted fate by running a manual verification on the second TM 
>> backup which creates backups.backupdb files.
>> 
>> Cheers
>> Alan
>>  iMac late 2009, OSX 10.9.5 Mavericks.
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Re: High Sierra Endless Loop Download

[Alan Smith]

Hi Ronni

I am pleased - very pleased - to report success.  High Sierra has successfully 
installed.  Security Update 2018-001 also installed.  With three different 
model Macs I had three completely different experiences!

Thank you for your guidance through this exercise.  There are some slightly odd 
things still happening, but I will let the iMac (and me) settle down before I 
look at what I hope will be simple separate issues.

The actions I took between the Download and Installation seem innocuous, but - 
-.
1. The download completed successfully via the “software updates available” 
notification route.  It presented the expected install window.  This failed at 
the “Install on Mac HD” step with a black screen. This seemed to be the point 
that the “helper” file should be downloaded. 
2.  I shut down the Mac and did an SMC reset before starting the Mac a few 
hours later.
3.  I deleted the Macs Fan Control app.  This was set up purely as a monitoring 
utility and not to alter fan speed settings.  But it was an active process that 
has its tentacles into the deep workings of the system.  I also have MFC 
installed on the late 2012 iMac and the High Sierra installation went without 
any hitch on that computer.
4.  I launched “Install macOS High Sierra” from Finder, not from Launchpad (I 
think).
5.  The install process paused at the  “Install on Mac HD” step; the screen 
went black.  After a few seconds I got an alert tone (single steady tone) then 
a few seconds later it displayed a window to authorise download of the High 
Sierra “helper” file.  And proceeded to install without further trouble.

Thank again for your advice.  No doubt I will be asking for more help at a 
later date!

Cheers (times 3)
Alan


> On 2 May 2018, at 10:16 am, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Ronni
> 
> I am pleased to report progress.  But still not success.  The Install macOS 
> High Sierra app has downloaded but will not install.  Details of recent 
> events follow. 
> 
>  Do you want to continue with this original thread?  Your assistance is 
> appreciated but you may wish to close off your help file.  I could start a 
> new posting later, but I’m not ready to immediately respond.  At least it 
> seems there is hope: I haven’t created a door stop and the biggest iPod in 
> the world is still limping along. 
> 
> Early this morning I woke the iMac on my way to boil the kettle for coffee - 
> and got an Apple Notification that software updates were ready to install.  I 
> responded with my usual “later - tell me again tomorrow”, then opened App 
> Store to see what software it was.  High Sierra!  Was this meant to be?  I 
> had almost finished the pre-installation checks and clean up of apps etc, so 
> was “near enough".  I selected “Install” from the update list.
> 
> High Sierra downloaded a 5.23 GB file in one step. Earlier attempts at 
> downloading involved several steps - download of an installer file of about 
> 23 MB and then a small helper file before the real download began (but never 
> arrived).
> 
> The Install macOS High Sierra window opened so I clicked the Continue button. 
>  I accepted T but the "Install on Mac HD" button did not respond.
> 
> There is a corresponding Console activity log entry when I press the Install 
> button.  This refers to "InstallAssistant_plain: unable to simultaneously 
> satisfy constraints" and then has several lines of details, including details 
> about NS autosize and Mask layout.
> 
> Here are two of the things I’ve done as part of Mac clean-up.  They may show 
> some light on the original “endless loop” problem and the new “will not 
> install” problem.
> 
> 1. I downloaded three apps from App Store to test if general apps were 
> failing too.  The apps downloaded but one crashes on launch. The associated 
> Console log messages include NS Mask layout failures.  Not quite the same 
> message as given by the High Sierra Installer, but  perhaps the same area.
> 
> 2. Apple Hardware Test via original install cd returned a 4 MEM error. I 
> located and removed the faulty Amicroe 4 GB RAM module.  2009 Mac now reduced 
> to 8 GB of RAM. 
> 
> I have not pursued or made web searches for clues on the new behaviour. My 
> internet access completely failed around 9:00 am.  This since returned but no 
> iiNet network status entry to explain it.  
> 
> Hope this sheds some light on things. 
> 
> Cheers
> Alan
> 
> 
>> On 29 Apr 2018, at 12:02 pm, Ronda Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Alan,
>> Spotlight takes quite a long time as it has to Reindex the drive.
>> Also when it has finished.
>> Check your hard drive do a Repair in Disk Utility. Just use Disk Utility on 
>> th

Possible to Upgrade macOS via App Store Purchased list?

[Alan Smith]

A serious question about a hypothetical situation - -

Is it possible for me to use the App Store Purchased history list to download 
(and then install) El Capitan (10.11) on another iMac that has Mavericks (10.9) 
installed? 

The background info:

The App Store Purchased tab lists all apps associated with a particular Apple 
ID.  Compatible apps installed on one iMac display the option to INSTALL on 
another iMac. The purchased history of macOS (OS X) releases up to El Capitan 
display the option to DOWNLOAD.

I’m having trouble downloading and installing High Sierra to my late 2009 iMac 
with Mavericks.  The Purchased history displays OS X releases from Mountain 
Lion to El Capitan which were installed on my late 2012 iMac.  This raises the 
possibility they could be used for the older iMac.

Some extra info that may be relevant in deciding to upgrade: In 2015 I had 
problems with the installation and later version update of Yosemite (10.10).  
MacWizardry found Yosemite was unstable and reverted to Mavericks.  (It’s been 
very reliable since, Daniel.). This might indicate an unresolved obscure 
internal problem that is also causing issues with installing High Sierra.  I 
never tried to install El Capitan on this computer.

Cheers
Alan.


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Re: Time Machine Verification failed

[Alan Smith]

To close off this thread and create a log as a memory tickler for next time - -.

TM Sparse bundle version:  After failed verification all history is lost and a 
new backup created.  If the history is valuable then editing of the sparse 
bundle may be warranted. I understand it is possible but it is not simple.  I 
didn’t save the corrupted file.

TM Backups.backupdb version: Data looks as if it could be easily edited to 
remove single or multiple days. I did not investigate the process for doing 
this.

Alan


> On 29 Apr 2018, at 11:12 pm, Alan Smith <sma...@iinet.net.au> wrote:
> 
> I run duplicate Time Machine backups, one to a local drive and the other 
> (sparse bundle format) to the Time capsule network drive.  I got a screen 
> notification to the effect that verification had failed and TM needed to 
> create a new backup. I clicked on the “tell me again tomorrow” button.  It 
> seems that verification happens when the daily, weekly and monthly 
> consolidation is done.
> 
> Do I lose the complete backup history by accepting the notification tomorrow? 
>  Can I manually delete the backup data between 26-29 April (or the combined 
> weekly or monthly file) and retain earlier history?   While TM was “off” for 
> most of those days, some backups were created during my repair and 
> restoration (ongoing!) work in readiness for installing High Sierra.  If all 
> data is lost then it would be more convenient to manually delete the sparse 
> bundle and create a brand new backup when I have time.  It’s not worth the 
> effort to try repairing the sparse bundle.
> 
> I haven’t tempted fate by running a manual verification on the second TM 
> backup which creates backups.backupdb files.
> 
> Cheers
> Alan
>   iMac late 2009, OSX 10.9.5 Mavericks.
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Re: High Sierra Endless Loop Download

[Alan Smith]

Hi Ronni

I am pleased to report progress.  But still not success.  The Install macOS 
High Sierra app has downloaded but will not install.  Details of recent events 
follow. 

 Do you want to continue with this original thread?  Your assistance is 
appreciated but you may wish to close off your help file.  I could start a new 
posting later, but I’m not ready to immediately respond.  At least it seems 
there is hope: I haven’t created a door stop and the biggest iPod in the world 
is still limping along. 

Early this morning I woke the iMac on my way to boil the kettle for coffee - 
and got an Apple Notification that software updates were ready to install.  I 
responded with my usual “later - tell me again tomorrow”, then opened App Store 
to see what software it was.  High Sierra!  Was this meant to be?  I had almost 
finished the pre-installation checks and clean up of apps etc, so was “near 
enough".  I selected “Install” from the update list.

High Sierra downloaded a 5.23 GB file in one step. Earlier attempts at 
downloading involved several steps - download of an installer file of about 23 
MB and then a small helper file before the real download began (but never 
arrived).

The Install macOS High Sierra window opened so I clicked the Continue button.  
I accepted T but the "Install on Mac HD" button did not respond.

There is a corresponding Console activity log entry when I press the Install 
button.  This refers to "InstallAssistant_plain: unable to simultaneously 
satisfy constraints" and then has several lines of details, including details 
about NS autosize and Mask layout.

Here are two of the things I’ve done as part of Mac clean-up.  They may show 
some light on the original “endless loop” problem and the new “will not 
install” problem.

1. I downloaded three apps from App Store to test if general apps were failing 
too.  The apps downloaded but one crashes on launch. The associated Console log 
messages include NS Mask layout failures.  Not quite the same message as given 
by the High Sierra Installer, but  perhaps the same area.

2. Apple Hardware Test via original install cd returned a 4 MEM error. I 
located and removed the faulty Amicroe 4 GB RAM module.  2009 Mac now reduced 
to 8 GB of RAM. 

I have not pursued or made web searches for clues on the new behaviour. My 
internet access completely failed around 9:00 am.  This since returned but no 
iiNet network status entry to explain it.  

Hope this sheds some light on things. 

Cheers
Alan


> On 29 Apr 2018, at 12:02 pm, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Alan,
> Spotlight takes quite a long time as it has to Reindex the drive.
> Also when it has finished.
> Check your hard drive do a Repair in Disk Utility. Just use Disk Utility on 
> the iMac to Repair the drive, might be a couple of ‘niggles’ need repairing 
> on the Drive.
> 
> Cheers 
> Ronni
> 
> Sent from Ronni's iPhone 7 Plus
> 
> On 29 Apr 2018, at 10:43 am, Alan Smith <sma...@iinet.net.au 
> <mailto:sma...@iinet.net.au>> wrote:
> 
>> Hi Ronni
>> 
>> An update, just for information.
>> 
>> Couldn’t resist getting on with the job.  I  did a complete restoration from 
>> the SuperDuper bootable backup. There was a problem.
>> 
>> Very slow on restarting first time after Restore.   Not all menu bar app 
>> icons had loaded.  I allowed a few minutes but no progress.  I started a 
>> song in iTunes and it worked - for about one minute, then the system 
>> crashed.  “Your computer was restarted because of a problem”.  The problem 
>> report of the panic showed BSD process was mds.  Comment was “a freed zone 
>> element has been modified: expected (x)  but found (y) etc”.  So probably 
>> just a Spotlight indexing issue. 
>> 
>> I did an SMC reset.  Mac now looks ok, menu bar icons ok and  iTunes music 
>> has been playing ok for last hour.
>> 
>> I can now gradually do all the little things before I try for another High 
>> Sierra download.
>> 
>> Cheers
>> Alan
>> 
>> 
>>> On 28 Apr 2018, at 8:58 pm, Alan Smith <sma...@iinet.net.au 
>>> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>> Hi Ronni
>>> 
>>> I exclude ~/Music from TM backups because there is no need for it.  I have 
>>> several other copies of my iTunes music, apart from formal SuperDuper 
>>> backups.  On other devices I try to keep such libraries on an external 
>>> drive to keep the actual computer clean and mean.  The 2009 Mac iTunes 
>>> library also has a changing content of videos copied from my master 
>>> collection on an external drive.  I keep a selection of favourite videos 
>>> for those Apple TV times when I am immobile and the Mac mini i

Time Machine Verification failed

[Alan Smith]

I run duplicate Time Machine backups, one to a local drive and the other 
(sparse bundle format) to the Time capsule network drive.  I got a screen 
notification to the effect that verification had failed and TM needed to create 
a new backup. I clicked on the “tell me again tomorrow” button.  It seems that 
verification happens when the daily, weekly and monthly consolidation is done.

Do I lose the complete backup history by accepting the notification tomorrow?  
Can I manually delete the backup data between 26-29 April (or the combined 
weekly or monthly file) and retain earlier history?   While TM was “off” for 
most of those days, some backups were created during my repair and restoration 
(ongoing!) work in readiness for installing High Sierra.  If all data is lost 
then it would be more convenient to manually delete the sparse bundle and 
create a brand new backup when I have time.  It’s not worth the effort to try 
repairing the sparse bundle.

I haven’t tempted fate by running a manual verification on the second TM backup 
which creates backups.backupdb files.

Cheers
Alan
iMac late 2009, OSX 10.9.5 Mavericks.
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Re: High Sierra Endless Loop Download

[Alan Smith]

Hi Ronni

An update, just for information.

Couldn’t resist getting on with the job.  I  did a complete restoration from 
the SuperDuper bootable backup. There was a problem.

Very slow on restarting first time after Restore.   Not all menu bar app icons 
had loaded.  I allowed a few minutes but no progress.  I started a song in 
iTunes and it worked - for about one minute, then the system crashed.  “Your 
computer was restarted because of a problem”.  The problem report of the panic 
showed BSD process was mds.  Comment was “a freed zone element has been 
modified: expected (x)  but found (y) etc”.  So probably just a Spotlight 
indexing issue. 

I did an SMC reset.  Mac now looks ok, menu bar icons ok and  iTunes music has 
been playing ok for last hour.

I can now gradually do all the little things before I try for another High 
Sierra download.

Cheers
Alan


> On 28 Apr 2018, at 8:58 pm, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Ronni
> 
> I exclude ~/Music from TM backups because there is no need for it.  I have 
> several other copies of my iTunes music, apart from formal SuperDuper 
> backups.  On other devices I try to keep such libraries on an external drive 
> to keep the actual computer clean and mean.  The 2009 Mac iTunes library also 
> has a changing content of videos copied from my master collection on an 
> external drive.  I keep a selection of favourite videos for those Apple TV 
> times when I am immobile and the Mac mini is otherwise occupied with Eye TV 
> recording or processing.  I used to get video artefacts from time to time 
> when the more powerful 27 inch iMac had to do all the work.  By the way, most 
> of my home network is wired ethernet. 
> 
> With three computers writing their Time Machine backups to one Time Capsule  
> drive I found large backups worked but were were often delayed.  Time Machine 
> backups from three computers to the equivalent Netgear router were not 
> reliably managed at all.  I bought the Netgear because the Time Capsule 
> showed early signs of failure.  In practice I run dual backups for each 
> computer using a local external drive plus  the central Time Capsule.  I even 
> run a third TM backup for the main 27 inch iMac to a “network" drive on the 
> Netgear router.  It copes with a single data source without issues.  
> 
> The 2009 iMac local external dedicated Time Machine drive is a Firewire 800 
> WD My Book Studio. This is quick and easy to use.  The SuperDuper backup 
> shares a partitioned drive with the 27 inch Mac on a Seagate GoFlex drive 
> that annoys me a bit.  It always makes lots of clunky sounds whenever it is 
> plugged in - possibly clogging up Spotlight with unwanted data!  And I’ve 
> used Time Machine Restore previously and found it quick, quiet and reliable.  
> And I’ve not made a full Restore using SuperDuper before.
> 
> Why would you re-install the complete os and data, including the iTunes 
> files, anyway?  
> 
> My current thoughts about the problem is that is NOT an endless loop of one 
> download after another.  I think the real download fails very early in the 
> sequence, but the App Server just keeps pumping out bytes but there is no 
> “Install” file to write it to. 
> 
> Thank you, I received your H.S. Upgrade tutorial and all conditions are 
> fulfilled or in hand.  Must catch up with my real life so will not have so 
> much time for this simple little task of installing HS for a while.
> 
> And thanks again for keeping me at the task and for your prompt responses.
> 
> Cheers
> Alan
> 
> 
>> On 28 Apr 2018, at 12:39 pm, Ronda Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Alan,
>> 
>> Why would you exclude your ~/Music folder from TM backups when you wanted to 
>> use the 2009 iMac to listen to music?
>> Why didn’t you do a complete system restore using your SuperDuper! backup 
>> that has your complete system backed up - that you did just before you 
>> commenced trying to upgrade the iMac to High Sierra?
>> 
>> 1. I would do a full system restore from the SuperDuper! backup first as it 
>> has the whole computer system (including ~/Music folder) backed up.
>>  
>> 2.Then if you received my tutorial ‘PREPARE TO UPGRADE TO HIGH SIERRA 10.13 
>> I sent to you “OffList” last night. Follow that, before attempting to 
>> download and install High Sierra!
>> 
>>> The full SuperDuper backup is 142.9 GB.  The ~/Music folder is 118.7 GB.  
>>> Therefore OS and data is 23.2 GB.
>> 
>> My calculation is 24.2GB but it’s not really important.
>> 
>> Cheers,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>> On 28 Apr 2

Re: High Sierra Endless Loop Download

[Alan Smith]

Hi Ronni

I exclude ~/Music from TM backups because there is no need for it.  I have 
several other copies of my iTunes music, apart from formal SuperDuper backups.  
On other devices I try to keep such libraries on an external drive to keep the 
actual computer clean and mean.  The 2009 Mac iTunes library also has a 
changing content of videos copied from my master collection on an external 
drive.  I keep a selection of favourite videos for those Apple TV times when I 
am immobile and the Mac mini is otherwise occupied with Eye TV recording or 
processing.  I used to get video artefacts from time to time when the more 
powerful 27 inch iMac had to do all the work.  By the way, most of my home 
network is wired ethernet. 

With three computers writing their Time Machine backups to one Time Capsule  
drive I found large backups worked but were were often delayed.  Time Machine 
backups from three computers to the equivalent Netgear router were not reliably 
managed at all.  I bought the Netgear because the Time Capsule showed early 
signs of failure.  In practice I run dual backups for each computer using a 
local external drive plus  the central Time Capsule.  I even run a third TM 
backup for the main 27 inch iMac to a “network" drive on the Netgear router.  
It copes with a single data source without issues.  

The 2009 iMac local external dedicated Time Machine drive is a Firewire 800 WD 
My Book Studio. This is quick and easy to use.  The SuperDuper backup shares a 
partitioned drive with the 27 inch Mac on a Seagate GoFlex drive that annoys me 
a bit.  It always makes lots of clunky sounds whenever it is plugged in - 
possibly clogging up Spotlight with unwanted data!  And I’ve used Time Machine 
Restore previously and found it quick, quiet and reliable.  And I’ve not made a 
full Restore using SuperDuper before.

Why would you re-install the complete os and data, including the iTunes files, 
anyway?  

My current thoughts about the problem is that is NOT an endless loop of one 
download after another.  I think the real download fails very early in the 
sequence, but the App Server just keeps pumping out bytes but there is no 
“Install” file to write it to. 

Thank you, I received your H.S. Upgrade tutorial and all conditions are 
fulfilled or in hand.  Must catch up with my real life so will not have so much 
time for this simple little task of installing HS for a while.

And thanks again for keeping me at the task and for your prompt responses.

Cheers
Alan


> On 28 Apr 2018, at 12:39 pm, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Alan,
> 
> Why would you exclude your ~/Music folder from TM backups when you wanted to 
> use the 2009 iMac to listen to music?
> Why didn’t you do a complete system restore using your SuperDuper! backup 
> that has your complete system backed up - that you did just before you 
> commenced trying to upgrade the iMac to High Sierra?
> 
> 1. I would do a full system restore from the SuperDuper! backup first as it 
> has the whole computer system (including ~/Music folder) backed up.
>  
> 2.Then if you received my tutorial ‘PREPARE TO UPGRADE TO HIGH SIERRA 10.13 I 
> sent to you “OffList” last night. Follow that, before attempting to download 
> and install High Sierra!
> 
>> The full SuperDuper backup is 142.9 GB.  The ~/Music folder is 118.7 GB.  
>> Therefore OS and data is 23.2 GB.
> 
> My calculation is 24.2GB but it’s not really important.
> 
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 28 Apr 2018, at 10:34 am, Alan Smith <sma...@iinet.net.au 
> <mailto:sma...@iinet.net.au>> wrote:
> 
>> Hi Ronni
>> 
>> The whole system was restored from Time Machine except for  the ~/Music 
>> folder which is excluded in backup options.  
>> 
>> The newly restored 2009 iMac with OSX 10.9.5 Mavericks is 23.99 GB.
>> The full SuperDuper backup is 142.9 GB.  The ~/Music folder is 118.7 GB.  
>> Therefore OS and data is 23.2 GB.
>> 
>> How is this so?  I have three Macs. 
>> 
>> The  27 inch late 2012 iMac (High Sierra) is my workhorse.  This was bought 
>> to replace the 21.5 inch late 2009 iMac (Mavericks) which had an argument 
>> with lightning and lost its ethernet port.  The “new" computer developed a 
>> problem during 2017 - it shuts itself down after being active for around 5 
>> days and requires an SMC reset before restarting.  Not very useful for EyeTV 
>> recording and AppleTV etc.  I eventually took it to the Apple Genius Bar for 
>> repair.  Not happy about that experience.  Suffice to say they didn’t fix 
>> it.  Hence - -
>> 
>> I bought an SSD Mac mini as my media machine. Stays powered on 24/7 for 
>> EyeTV recording and processing, and for Apple TV.  Most data (movies etc) 
&g

Time Machine Daily Summaries

[Alan Smith]

I understand Time Machine combines the hourly data blocks to provide a daily 
(24 hour) summary with further amalgamation after a month to create weekly 
backups.

How is the “day” defined?  Is it local time 0001-2400 hours or some magic Apple 
time?

I’ve been looking closely at the daily summary for 25 April.  I have a 
suspicion some data for early on the 26th is included.

Cheers
Alan
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Re: High Sierra Endless Loop Download

[Alan Smith]

Hi Ronni

The whole system was restored from Time Machine except for  the ~/Music folder 
which is excluded in backup options.  

The newly restored 2009 iMac with OSX 10.9.5 Mavericks is 23.99 GB.
The full SuperDuper backup is 142.9 GB.  The ~/Music folder is 118.7 GB.  
Therefore OS and data is 23.2 GB.

How is this so?  I have three Macs. 

The  27 inch late 2012 iMac (High Sierra) is my workhorse.  This was bought to 
replace the 21.5 inch late 2009 iMac (Mavericks) which had an argument with 
lightning and lost its ethernet port.  The “new" computer developed a problem 
during 2017 - it shuts itself down after being active for around 5 days and 
requires an SMC reset before restarting.  Not very useful for EyeTV recording 
and AppleTV etc.  I eventually took it to the Apple Genius Bar for repair.  Not 
happy about that experience.  Suffice to say they didn’t fix it.  Hence - -

I bought an SSD Mac mini as my media machine. Stays powered on 24/7 for EyeTV 
recording and processing, and for Apple TV.  Most data (movies etc) are on an 
external high capacity hard drive.  Hence - - 

The 2009 Mavericks machine became my kitchen computer which I use it for 
Safari, playing music and occasional Zoom video meetings.  I only occasionally 
shut it down even 'tho it is a gas guzzler compared to the later model Macs.

Yes, Ronni, I did Restore (almost) the whole system!

I will restore the Music folder from the SuperDuper backup.  I will check out 
the computer and  prepare it for High Sierra.  May take a few days.

What is your advice for the next step?  Try a new App Store download?

Cheers
Alan


> On 28 Apr 2018, at 7:58 am, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Alan,
> 
> I asked you to Restore the whole system! It will take much longer than 20mins.
> 
>>>> Restore the complete contents of your hard drive from the Time Machine 
>>>> backup you did before you commenced trying to upgrade to High Sierra.
>>>> Or Restore from the SuperDuper you did before you commenced trying to 
>>>> upgrade to High Sierra.
> 
> Time Machine automatically backs up your entire Mac, including system files, 
> applications, accounts, preferences, email messages, music, photos, movies, 
> and documents.
> 
> Restore From Time Machine Backup: Restore your Mac from an external hard 
> drive or Time Capsule that contains a Time Machine backup 
> <https://support.apple.com/kb/HT201250> of your Mac.
> 
> How to restore your hard drive from a Time Machine backup
> Whether you're having major problems with your current hard drive or 
> upgrading to a new Mac, Time Machine can help you get back to business.
> 
> Power up your Mac and hold down the Command and R keys to enter the macOS 
> Recovery Partition. Your Mac should boot to a screen that says macOS 
> Utilities.
> Select Restore from Time Machine Backup and click Continue.
> Read the info on the Restore Your System page and click Continue.
> Select your Time Machine backup and click Continue.
> Select the most recent backup of your hard disk and click Continue. 
> Your Mac will then restore the Time Machine backup; once it's done it will 
> restart.
> Cheers,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
> On 28 Apr 2018, at 7:07 am, Alan Smith <sma...@iinet.net.au 
> <mailto:sma...@iinet.net.au>> wrote:
> 
>> Correction and update!
>> 
>> There is probably no missing data or folders. I forgot that  ~/Music is 
>> excluded from TM backups.  Also I don’t use Mail on this iMac so the 
>> Contacts app would have no cards.  Sorry for this.  I assume Recovery Mode 
>> looked at the total history data of Time Machine to calculate the remaining 
>> restoration time.  
>> 
>> I will proceed with normal testing of apps and data - and will wait for 
>> Ronni’s advice before I attempt a new download of High Sierra.
>> 
>> Alan
>> 
>> 
>> 
>>> On 28 Apr 2018, at 6:23 am, Alan Smith <sma...@iinet.net.au 
>>> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>> Hi Ronni
>>> 
>>> I did a restore from Time Machine via Recovery mode for data at 25 April, 
>>> but got a strange outcome.
>>> 
>>> After about 20 minutes with around 15% restore and estimated 2 hours 
>>> remaining, I got the “Restore Succeeded” window with a “Restart to 
>>> Continue" banner.  This proceeded normally to login and then to prompts 
>>> similar to a new OS installation.  
>>> 
>>> The desktop display looked normal superficially.  The Dock showed some apps 
>>> that had been removed some time ago. The Finder sidebar showed the default 
>>> options, not my preferences.
>>&

Re: High Sierra Endless Loop Download

[Alan Smith]

Correction and update!

There is probably no missing data or folders. I forgot that  ~/Music is 
excluded from TM backups.  Also I don’t use Mail on this iMac so the Contacts 
app would have no cards.  Sorry for this.  I assume Recovery Mode looked at the 
total history data of Time Machine to calculate the remaining restoration time. 
 

I will proceed with normal testing of apps and data - and will wait for Ronni’s 
advice before I attempt a new download of High Sierra.

Alan



> On 28 Apr 2018, at 6:23 am, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Ronni
> 
> I did a restore from Time Machine via Recovery mode for data at 25 April, but 
> got a strange outcome.
> 
> After about 20 minutes with around 15% restore and estimated 2 hours 
> remaining, I got the “Restore Succeeded” window with a “Restart to Continue" 
> banner.  This proceeded normally to login and then to prompts similar to a 
> new OS installation.  
> 
> The desktop display looked normal superficially.  The Dock showed some apps 
> that had been removed some time ago. The Finder sidebar showed the default 
> options, not my preferences.
> 
>  I opened a few apps.  Some seemed OK but Contacts only has 2 cards (Apple 
> inc and Me) and iTunes gave a “no library found” message.  The “Music” folder 
> in the Home directory is empty - no iTunes folders!  Finder shows 975GB 
> available on the 1TB hard drive. I was expecting around 850GB free.  iTunes 
> would probably account for most of the missing data - say 65GB music plus 
> some movies and videos.
> 
> I have not attempted any data recovery or conducted detailed tests of apps.  
> I will wait for your comments before I proceed.
> 
> Cheers
> Alan
> 
> 
>> On 27 Apr 2018, at 8:13 pm, Ronni Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Alan,
>> 
>>> On 27 Apr 2018, at 6:21 pm, Alan Smith <sma...@iinet.net.au 
>>> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>>> 
>>>> It might be best to go back and install the backup you did in Mavericks 
>>>> 10.9.5 before you commenced trying to upgrade to High Sierra.
>>> 
>>> Do you mean reinstall the OS via the Recovery utility or a complete copy of 
>>> OS and data from Time Machine (or Super Super)? 
>>> 
>> 
>> 
>> Restore the complete contents of your hard drive from the Time Machine 
>> backup you did before you commenced trying to upgrade to High Sierra.
>> Or Restore from the SuperDuper you did before you commenced trying to 
>> upgrade to High Sierra.
>> 
>> The SuperDuper Manual will show you How To Restore from SD Backup.
>> If you need more details I did a PDF Tutorial for a client some time back … 
>> "How to Restore from a SuperDuper! Backup.pdf”
>> If you need details how to "Restore the complete contents of your hard drive 
>> from a Time Machine backup” I’ll post details to the list.
>> 
>> I have been doing support work since 5:30am this morning, so I’m now signing 
>> off for tonight. 
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.4
>> 
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> 
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Re: High Sierra Endless Loop Download

[Alan Smith]

Hi Ronni

I did a restore from Time Machine via Recovery mode for data at 25 April, but 
got a strange outcome.

After about 20 minutes with around 15% restore and estimated 2 hours remaining, 
I got the “Restore Succeeded” window with a “Restart to Continue" banner.  This 
proceeded normally to login and then to prompts similar to a new OS 
installation.  

The desktop display looked normal superficially.  The Dock showed some apps 
that had been removed some time ago. The Finder sidebar showed the default 
options, not my preferences.

 I opened a few apps.  Some seemed OK but Contacts only has 2 cards (Apple inc 
and Me) and iTunes gave a “no library found” message.  The “Music” folder in 
the Home directory is empty - no iTunes folders!  Finder shows 975GB available 
on the 1TB hard drive. I was expecting around 850GB free.  iTunes would 
probably account for most of the missing data - say 65GB music plus some movies 
and videos.

I have not attempted any data recovery or conducted detailed tests of apps.  I 
will wait for your comments before I proceed.

Cheers
Alan


> On 27 Apr 2018, at 8:13 pm, Ronni Brown <ro...@mac.com> wrote:
> 
> Hi Alan,
> 
>> On 27 Apr 2018, at 6:21 pm, Alan Smith <sma...@iinet.net.au 
>> <mailto:sma...@iinet.net.au>> wrote:
>> 
>>> 
>>> It might be best to go back and install the backup you did in Mavericks 
>>> 10.9.5 before you commenced trying to upgrade to High Sierra.
>> 
>> Do you mean reinstall the OS via the Recovery utility or a complete copy of 
>> OS and data from Time Machine (or Super Super)? 
>> 
> 
> 
> Restore the complete contents of your hard drive from the Time Machine backup 
> you did before you commenced trying to upgrade to High Sierra.
> Or Restore from the SuperDuper you did before you commenced trying to upgrade 
> to High Sierra.
> 
> The SuperDuper Manual will show you How To Restore from SD Backup.
> If you need more details I did a PDF Tutorial for a client some time back … 
> "How to Restore from a SuperDuper! Backup.pdf”
> If you need details how to "Restore the complete contents of your hard drive 
> from a Time Machine backup” I’ll post details to the list.
> 
> I have been doing support work since 5:30am this morning, so I’m now signing 
> off for tonight. 
> 
> Cheers,
> Ronni
> 
> 13-inch MacBook Air (April 2014)
> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
> 8GB 1600MHz LPDDR3 SDRAM
> 512GB PCIe-based Flash Storage
> 
> macOS High Sierra 10.13.4
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
> Settings & Unsubscribe - 
> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>

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Re: High Sierra Endless Loop Download

[Alan Smith]

Hi Ronni

A branch off the main post, but may be significant  - - -

I came across an article I do not fully understand that incidentally argues 
that an Apple security update (in 2017?) uses the MAC address of an ethernet 
port for App Store verification of users Apple ID. My iMac ethernet port was 
killed during a thunderstorm a few years ago.  Perhaps High Sierra is looking 
for the ethernet address in the final stages of downloading macOS to verify the 
user - and consequently failing.  Have you heard of such a thing?  

This is the link to the article:  
https://eclecticlight.co/2017/10/06/losing-your-ethernet-port-unverifies-your-mac/
 
<https://eclecticlight.co/2017/10/06/losing-your-ethernet-port-unverifies-your-mac/>

My iMac still shows ethernet as one Network option, and it has a MAC address.  
Is this chasing wild geese or a red herring, or a possible cause of the 
downloads failing?

Cheers
Alan 

> On 27 Apr 2018, at 6:21 pm, Alan Smith <sma...@iinet.net.au> wrote:
> 
> Hi Ronni
> 
> You’re right of course - 12 Gigs of RAM.  Another error in my first post: the 
> folder with the partial dmg package file created during the download is at 
> the top directory level, not in Library. 
> 
> I would appreciate a copy of your High Sierra prep tutorial.  As this simple 
> little exercise drags on my stress level is rising and my hard knowledge is 
> getting softer and more doubtful!  
> 
>  High Sierra is NOT in the purchases of my App Store account.  The app wasn’t 
> fully downloaded and not installed.  I will do the prelim steps as you 
> suggest but I feel that will just put me back to using the standard App Store 
> download.  At least I can use Activity Monitor > Network to show if I’m back 
> in an endless download loop and cancel the process.
> 
> I will delete the installer/helper app and the macOS install Data folder.
> "About This Mac" show the installer/helper files as downloaded software.  The 
> Applications folder shows one copy of “Install macOS High Sierra”.  I had 
> deleted the App but not the in-progress install data folder before the last 
> attempt at downloading H.S.
> 
>> It might be best to go back and install the backup you did in Mavericks 
>> 10.9.5 before you commenced trying to upgrade to High Sierra.
> 
> Do you mean reinstall the OS via the Recovery utility or a complete copy of 
> OS and data from Time Machine (or Super Super)? 
> 
> I will wait for your tutorial before I do anything silly or serious.
> 
> Cheers
> Alan
> 
> 
>> On 27 Apr 2018, at 3:50 pm, Ronni Brown <ro...@mac.com 
>> <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Alan,
>> 
>> I’ve just noticed you mention the iMac has 12MB RAM, I’m assuming you meant 
>> 12GB RAM?
>> High Sierra requires a minimum of 2GB of RAM, but more RAM 4GB - or more is 
>> better for your Mac’s performance.
>> 
>> If the installer didn’t fully download, or the file was damaged. 
>> First delete the installer.  (in your case all the partial installers)
>> Then open the App Store app, click Purchased, and download High Sierra again.
>> 
>> It might be best to go back and install the backup you did in Mavericks 
>> 10.9.5 before you commenced trying to upgrade to High Sierra.
>> I can post to you ‘Offlist’ - If you think it might help you - my Tutorial 
>> “PREPARE TO UPGRADE TO HIGH SIERRA 10.13.pdf” in my PDF I mention 
>> Firmware Updates
>> Some Macs may require updated EFI or SMC firmware to run High Sierra.
>> 
>> Cheers,
>> Ronni
>> 
>> 13-inch MacBook Air (April 2014)
>> 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
>> 8GB 1600MHz LPDDR3 SDRAM
>> 512GB PCIe-based Flash Storage
>> 
>> macOS High Sierra 10.13.4
>> 
>>> On 27 Apr 2018, at 2:49 pm, Ronda Brown <ro...@mac.com 
>>> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Sorry Alan, you are correct. In your case the “fine print” applies.
>>> I was in between support emails and obviously didn’t fully read your first 
>>> post.
>>> I went by the Subject: High Sierra Endless Loop Download as I’ve had a few 
>>> clients & I think one WAMUG member with the problem and the restart with 
>>> Option-Command-R 
>>> into Recovery and install worked.
>>> 
>>> I apologize again.
>>> 
>>> Cheers,
>>> Ronni 
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>> On 27 Apr 2018, at 2:04 pm, Alan Smith <sma...@iinet.net.au 
>>> <mailto:sma...@iinet.net.au>> wrote:
>>> 
>>>> Thanks for responding Ronni.
>>