Re: [IxDA Discuss] Funology in Interaction Design

2008-04-14 Thread W Evans
Hi Kunal -

I would start with Daniel Goleman, Emotional Intelligence (Bloomsbury,
1995)

Funology: From Usability to Enjoyment (edited by Blyth, Overbeek, Monk, and
Wright, 2004)

Gitte Lindgaard, Gaty Fernandess, Cathy Dudek, Attention Web Designers: you
have 50 milliseconds to make a good first impression! Behavior and
Information Technology 25, 2 (March-April 2006): 115-126

See Chapter 2 in Designing Web Navigation, by James Kalback - pages 45-50
deal with designing for emotions in information seeking/navigation (and a
very good introduction to this),

The Information Search Process (ISP) models searching for information, but
takes emotions into account, by Carol Kuhltau. See:
Carol C. Kuhltau, The Tole of Experience in the Information Search Process
of an Early Career Information Worker: Perceptions of Uncertainty,
Complexity, Construction, and Sources. Journal of the American Society for
Information Science 50, 5 (1991):399-412


This is should help in your research :-)



-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 || [EMAIL PROTECTED]



On Mon, Apr 14, 2008 at 8:16 AM, Kunal Kapoor [EMAIL PROTECTED]
wrote:

 I am trying to gather references, study material, examples in interaction
 design on the theme - 'Funology in Interaction Design'.



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Re: [IxDA Discuss] Language metaphor for UE disciplines

2008-04-14 Thread W Evans
Interesting - to add my 2 cents (and Chauncey or Saffer will kick my
butt)

Content Strategists are nouns,
IAs is the grammar,
IxD is the verbs,
Visual is the adjectives,
Experience Architects are the poets

I know there is a Haiku in here somewhere

Anyone want to play more with this?




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 || [EMAIL PROTECTED]

On Mon, Apr 14, 2008 at 2:51 PM, Oleh Kovalchuke [EMAIL PROTECTED]
wrote:

 This metaphor came up at our last IxDA Colorado meetup (which was quite
 lively, by the way).

 IA deals with nouns, IxD -- verbs, Visual Design -- adjectives.

 This is rough division, of course.

 --
 Oleh Kovalchuke



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Re: [IxDA Discuss] Language metaphor for UE disciplines

2008-04-14 Thread W Evans
On Mon, Apr 14, 2008 at 2:55 PM, W Evans [EMAIL PROTECTED] wrote:

 Interesting - to add my 2 cents (and Chauncey or Saffer will kick my
 butt)

 Content Strategists are nouns,
 IAs is the grammar,
 IxD is the verbs,
 Visual is the adjectives,
 Experience Architects are the poets


Jacob Nielson is the times Lit Critic...




 I know there is a Haiku in here somewhere

 Anyone want to play more with this?




 --
 ~ will

 Where you innovate, how you innovate,
 and what you innovate are design problems


 -
 Will Evans | User Experience Architect
 tel +1.617.281.1281 || [EMAIL PROTECTED]


 On Mon, Apr 14, 2008 at 2:51 PM, Oleh Kovalchuke [EMAIL PROTECTED]
 wrote:

  This metaphor came up at our last IxDA Colorado meetup (which was quite
  lively, by the way).
 
  IA deals with nouns, IxD -- verbs, Visual Design -- adjectives.
 
  This is rough division, of course.
 
  --
  Oleh Kovalchuke
 
 



-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

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Re: [IxDA Discuss] Language metaphor for UE disciplines

2008-04-14 Thread W Evans
I would love to see the presentation - can he put it on slideshare? I am
wondering whether the metaphor is really scalable like the more classic
metaphors such as:
time is money
human life is a plant
human life is a day
death is a person, driver, escort

etc...
If it was more abstract - designing information spaces is creating a movie,
who is the script writer?
the cinematographer?
key grid?
producer?
editor?


On Mon, Apr 14, 2008 at 3:11 PM, Oleh Kovalchuke [EMAIL PROTECTED]
wrote:

 Another interesting metaphor, and the topic of the presentation at the
 IxDA
 Colorado meetup by Josh Zapin (Texturemedia), was Interaction Designer is
 occupies the role of Director in film industry: privides vision and guides
 other contributors to fulfill the vision. Inspired by book What a
 Producer
 Does by Buck Houghton.

 --
 Oleh Kovalchuke
 Interaction Design is design of time
 http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm
 
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-
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Re: [IxDA Discuss] Language metaphor for UE disciplines

2008-04-14 Thread W Evans
Grip would be analogous to IT support for the team, I guess.

On Mon, Apr 14, 2008 at 3:55 PM, Oleh Kovalchuke [EMAIL PROTECTED]
wrote:

 We didn't have slides. Instead the presentation served as a seed for
 audience discussion (we try to encourage audience participation, hence all
 the interesting metaphors).

 As far as I understand, Project Manager analogous to Producer. Key Grip? I
 wonder myself...

 Another good book on film, which is relevant to user experience design, is
 Jon Boorstin's The Hollywood Eye. What makes movies work.

 Do come to our next meetup on May 14th :) -- it will be as exciting. Simon
 Hill of SpireMedia will cover user experience research and how it translates
 into online experience.

 --
 Oleh Kovalchuke
 Interaction Design is design of time
 http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm


 On Mon, Apr 14, 2008 at 1:24 PM, W Evans [EMAIL PROTECTED] wrote:

  I would love to see the presentation - can he put it on slideshare? I am
  wondering whether the metaphor is really scalable like the more classic
  metaphors such as:
  time is money
  human life is a plant
  human life is a day
  death is a person, driver, escort
 
  etc...
  If it was more abstract - designing information spaces is creating a
  movie,
  who is the script writer?
  the cinematographer?
  key grid?
  producer?
  editor?
 
 
On Mon, Apr 14, 2008 at 3:11 PM, Oleh Kovalchuke 
  [EMAIL PROTECTED] wrote:
 
Another interesting metaphor, and the topic of the presentation at
   the IxDA
   Colorado meetup by Josh Zapin (Texturemedia), was Interaction
   Designer is
   occupies the role of Director in film industry: privides vision and
   guides
   other contributors to fulfill the vision. Inspired by book What a
   Producer
   Does by Buck Houghton.
  
   --
   Oleh Kovalchuke
   Interaction Design is design of time
   http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm
   
   Welcome to the Interaction Design Association (IxDA)!
   To post to this list ... [EMAIL PROTECTED]
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  --
  ~ will
 
  Where you innovate, how you innovate,
  and what you innovate are design problems
 
 
  -
  Will Evans | User Experience Architect
  tel +1.617.281.1281 || [EMAIL PROTECTED]
 





-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
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Re: [IxDA Discuss] Language metaphor for UE disciplines

2008-04-14 Thread W Evans
On Mon, Apr 14, 2008 at 4:44 PM, Dave Katten [EMAIL PROTECTED] wrote:



 Out of curiosity, has anyone out there read Lakoff  Johnson's Metaphors
 we live by?


I believe we all have!

I believe we all *should* have read that - as well as Dan's masters thesis.
Another great one is Lakoff's Women, Fire and Dangerous Things, although
that is better utilized by IAs and has less meat for IxD practitioners.





 Best,
 dave katten



-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
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Re: [IxDA Discuss] The American People / Politicians = The Users / Developers (?)

2008-04-12 Thread W Evans
To Oleh's point -- the best article to read on language and politics by
Orwell is his article in 1946 - Politics and the English Language, which
is even more true today then in 46 - since at that point, most politicians,
at least in theory - understood good rhetoric, a strong argument, and
reason. Today that is not the case.
The link to it is here: http://www.mtholyoke.edu/acad/intrel/orwell46.htm

As to the The American People This/That : to Politicians as The user is
to Developers - this is problematic - at best. Developers, at the end of the
day, really want to build great products to solve real needs - and their
very job description is to 'build something.,' else they get fired and end
up becoming product managers or recruiters.

Politicians are not paid to solve real problems, and they are not fired if
they fail to solve problems, and the only reason they use those words is to
increase the likelihood of maximizing their own benefit - which is to get
elected. They may spend a lot of money on user (electorate) research,
develop complicated and complete personas - but the goal of the research is
to gain a complete understanding of consumer pain points, and their product
is a speech, the success of the product is getting elected/re-elected, not
actually solving the needs of the electorate.

In a quasi/semi/pseudo capitalistic society (like the US) - the goal of
for-profit companies may be to maximize profits by creating products the
consumer wants which is perceived as being in cost equal to the marginal
benefit the consumer derives (Drucker refutes this by saying the purpose is
not to maximize profits, but to create customers). In this same system, the
politicians goal is not to maximize profits by serving the electorate - it's
to maximize power and influence.

-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 ||  [EMAIL PROTECTED]

On Sat, Apr 12, 2008 at 9:22 PM, Oleh Kovalchuke [EMAIL PROTECTED]
wrote:

 There is a wealth of literature on Orwellian newspeak. For well-reasoned
 opinion look up books by Noam Chomsky and Howard Zinn.

 Here, for example, Chomsky discusses two ideas of democracy (similar to
 the notion of American people):
 http://www.youtube.com/watch?v=doDKkiQejC0.

 Twain's, Orwell's and Huxley's classic books are also educational (look up
 Orwell's essay on English language).

 Oleh



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Re: [IxDA Discuss] Recruiters

2008-03-28 Thread W Evans
As Dick Chaney showed us all last year - the shotgun approach, isn't
always the most effective, is it?

Thanks for your comment :-)

~w

On Fri, Mar 28, 2008 at 7:27 AM, Ron Vutpakdi [EMAIL PROTECTED] wrote:

 W Evans wrote:
  Why can't recruiters read?
 
  I know I have had a resume posted on Monster since about 2003, and I do
  update it every 6 months or so even though I have never gotten a job
 from
  monster - but what really burns my goat is that I very clearly say:
  1. I have done IA and IxD work for a really long time
  2. I have no interest in relocating for short term contracts
  3. how much I cost
 
 I think that a fair number of recruiters take the shotgun approach: if
 you throw enough shot into the air, eventually, something will hit.  Or,
 they just blindly call/email whatever their automated tools hand them.

 I get the same sort of emails and calls from a local recruiting agency.
 They are using a 9 year old resume, and when I send them an updated
 resume and indicate that I now do IxD work, I'll still occasionally get
 calls about C++ and Cognos BI tools (which I used 9 years ago).

 Ron

 PS:  On the flip side, at the end of 2006, when we were trying to fill a
 design/usability position, we had this one fellow apply.  His main
 qualification, as far as I could tell, was that he completed a month of
 an automotive mechanics course.  He also applied for every other
 position that the company had open, from sales to support to those
 requiring highly technical domain expertise.  Again, shotgun approach.



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[IxDA Discuss] [Announcement] Lou Rosenfeld - Site Search Analytics For Better UX Workshop

2008-03-28 Thread W Evans
[Workshop]

Lou Rosenfeld, co-author of the Polar Bear book, is doing some new workshops
and I wanted to get the word out. He has also been nice enough to post his
presentation online for people to see the value before signing up for one of
the workshops.

Presentation (via SlideShare) here:

 http://tinyurl.com/2xw7j3

118 slides that try to make the case for site search analytics as a
critical (if under-appreciated) user experience research and design
method.  The workshop schedule is April 4 (Boston), April 22
(Sunnyvale), and May 15 (Chicago); details here:

 http://louisrosenfeld.com/ssa

-
Site Search Analytics For Better User Experience http://tinyurl.com/32q3m7

Does your site have a search engine? If so, you're sitting on an often
under-utilized pot of gold: search query data that describes what your
customers really want from your site—in their own words. Site search
analytics helps you understand and benefit from that data, enabling you to
better diagnose and solve a multitude of user experience problems. The
result: better content, better navigation, better search, better interface
design, and a better user experience.

In this day-long workshop, Lou Rosenfeld—co-author of Information
Architecture for the World Wide Web and the forthcoming Search Analytics for
your Site: Conversations with your customers—will combine lecture,
discussion, and extensive hands-on exercises to cover the basics of site
search analytics. And he'll show you how spending even an hour a week
analyzing your search queries can help tune and improve your site and expose
new opportunities for improving your business strategy.

*Dates*

*April 4, 2008
Boston, MA*
$895 per workshop
$795 if you register by March 7

*April 22, 2008
Sunnyvale, CA*
Special course offered through Involution Master
Academyhttp://involutionstudios.com/?cat=8
$699; limited to *nine* attendees

*May 15, 2008
Chicago, IL*
$895 per workshop
$795 if you register by April 18

-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
tel +1.617.281.1281 | fax +1.617.507.6016 | [EMAIL PROTECTED]

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Re: [IxDA Discuss] Don't listen to your customers.

2008-03-28 Thread W Evans
Wasn't it mentioned here or somewhere else that the first use of Focus
Groups was for the Edsel?? If that doesn't about say it all -

There is the story about the 12 people (?) brought in to focus group on a
new personal stereo (boombox they were called at the time), and people were
asked what colours they would like - and a large majority responded very
favorably to the canary yellow boombox.
At the end - as they were walking out the door - they were offered boomboxes
as thank you's for doing the focus group. Yellow was offered. Everyone took
black.

Users lie. Ouch! What did Will just say?

They lie. Sometimes they don't even know it. In user testing - they could
have completed a task 10 minutes ago - and they will lie about what they did
- well - they will not remember correctly what they did -- which is why
you observe what they do - not what they said they did.

Let the flames begin - I am pulling out my umbrella now - just incase anyone
throws veggies.


On Fri, Mar 28, 2008 at 12:13 PM, Chris Bernard [EMAIL PROTECTED]
wrote:

 Microsoft uses a lot of focus groups. Take that for what's it worth. From
 an ideation and concepting perspective I think they have minimal value and
 can in fact be disruptive, in that they can force you down a prescribed path
 far too soon. Far better to follow Andrei's advice or even better augment it
 by watching people. Even one person with a camera and notebook making quite
 observations can be a great augmentation to structured interviews.

 The canonical example of focus groups is New Coke. They focus grouped the
 heck out of that before they launched.

 Chris Bernard
 Microsoft
 User Experience Evangelist
 [EMAIL PROTECTED]
 630.530.4208 Office
 312.925.4095 Mobile



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Re: [IxDA Discuss] SEO Rapper

2008-03-28 Thread W Evans
Don't be disrespectin' Nerdcore!

CodeMonkey
http://www.jonathancoulton.com/2006/04/14/thing-a-week-29-code-monkey/is a
great song!

On Fri, Mar 28, 2008 at 5:18 PM, Alexander Baxevanis 
[EMAIL PROTECTED] wrote:

 Appartently there's an entire genre called Nerdcore Hip Hop, rapping
 about all sorts of geeky stuff:

 http://en.wikipedia.org/wiki/Nerdcore

 See also this funny song about encryption:

 http://frontalot.com/index.php/?page=lyricslyricid=41

 -- Alex

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Re: [IxDA Discuss] Fighting trolls

2008-03-27 Thread W Evans
About the search - and just everything else on IxDA.org site.

There are a lot of place for improvement - but the entire thing has been
built through individual volunteer initiative. If you have improvements, or
would love to take on the task of wire-framing, designing, and implementing
a new discussion list search functionality, I bet the powers that be would
love the help.

Send an email to [EMAIL PROTECTED] and describe your ideas, skillz, and
anything else.

- W

On Thu, Mar 27, 2008 at 4:40 AM, Alexander Livingstone 
[EMAIL PROTECTED] wrote:

   For #3... How do we force new users to search for answers before
   creating a duplicate thread on issues that has been addressed already?

 Making things hard seems a little mean! ;)

 What springs to mind for me is a (erk) tag cloud. In general I find
 them an annoying waste of space, however I could see it being useful
 for this 'initial search' purpose.

 I'd envisage a pane that can be sorted alphabetically, by date,
 frequency, etc. and hidden by regulars if not required. That way its
 two or three clicks to the information that you'd want, rather than
 going to the hassle of writing a post.

 It'll give you an excuse to buy Jeffrey Friedl's 'Mastering Regular
 Expressions' if nothing else! (The only programming-y book I've
 touched that is actually quite fun to read as well as being good at
 conveying its subject matter).

 Alex.
 
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~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
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Re: [IxDA Discuss] What project management tool do you use?

2008-03-27 Thread W Evans
Please define Enterprise? My only experience with the word is that it's
usually used by marketing dweebs to justify 6-figure implementation and
licensing costs.

On Thu, Mar 27, 2008 at 10:22 AM, Vishal Iyer [EMAIL PROTECTED] wrote:

 I'm specifically looking for enterprise level, cross functional usage-
 feel
 free to chime in even if thats not the case. I was surprised to find out
 that many companies don't use one (in conversations with people, nothing
 formal...any data would be appreciated)
 My experience with them is limited to using Basecamp (does it scale well
 for
 enterprise use?) for the Interactions 08 conference- which I thought
 worked
 really well. We currently use a mishmash of email, a document storage tool
 and a wiki, there is a lot of waste, redundancies and inconsistencies in
 the
 process.  What's the deal with using a wiki as a project management tool
 anyways? It makes sense as a documentation tool, but fails miserably
 (because its not intended) as a PM tool.

 Please call out ones that can't even be used by the consultants who need
 to
 'train' a team in order to use it.

 --
 -Vishal
 http://www.vishaliyer.com
 
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~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
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[IxDA Discuss] Recruiters

2008-03-27 Thread W Evans
Hi, is this Will Evans, the unknown voice asked.

Yes, it is, who is this?

This is Sarah X from CTR, Clueless Technical Resources, and we had an
opportunity that we think might be a great fit for you.

Really - do tell?

We have a great opportunity for a 3 month contract as a J2EE Architect for
a Fortune 500 company in Des Moines, Iowa.

Excellent - you do realize that I have never coded java before, I am moving
to DC on Saturday...and don't travel for short term contract work...

Can I ask you what your rate is

Um... a three month contract 1000 miles from where I live doing something I
have never done for a big evil multinational that destroys labor unions
while not offering health care benefits to it's employeescan I get back
to you on that?
--
Why can't recruiters read?

I know I have had a resume posted on Monster since about 2003, and I do
update it every 6 months or so even though I have never gotten a job from
monster - but what really burns my goat is that I very clearly say:
1. I have done IA and IxD work for a really long time
2. I have no interest in relocating for short term contracts
3. how much I cost

Yet they never read that. I want to put together a list of all the Good
not evil recruiting firms that actually know the difference between an
interaction designer, information architect, and UI engineer - at least
knows enough to know we aren't Java or .Net engineers.

Post back to me recruiters that are great -on either side of the hiring
equation. It might be nice to have a list of places to go that get us

-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

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Re: [IxDA Discuss] Fighting trolls

2008-03-26 Thread W Evans
3. n00bs who won't search for answers first

As a  member of a community of practice, the last thing I would want to do
is denigrate a person new to our profession or list by using an elitist
pejorative best reserved [EMAIL PROTECTED] dorks on linux kernal lists. We
should embrace new people to the list and point them to previous discussion
threads on the topic. I have seen so many topics come up over and over
again, and perhaps the best thing is to take a cue from old-timers here
which is to engage them, point out old threads, and encourage participation.
I've never seen DaveM shut down an ernest new poster to the list. There are
some serious heavy weights here - and they have set the tone that we want to
embrace and encourage new people to join into the discussions. Granted -
this means every once in a while someone wants to spark the ol' Let's
define IxD/Design/UIE again, and that can be annoying - but often times
the discussion does yield positive fruit. Also - I will be the first to
admit that I haven't always chosen the right path, and come across as snippy
- and that was wrong...

My 2 cents and a tequila shot. or 2. Hell, make it 3.

On Wed, Mar 26, 2008 at 6:33 PM, Calvin Park 박상빈 [EMAIL PROTECTED]
wrote:

 Whenever there's a forum, there are three kinds of trolls:
 1. automated spambots selling viagra
 2. abusers(page wideners, goatse, etc)
 3. n00bs who won't search for answers first

 #1 is solved by captchas

 #2 is solved by not allowing html tags and breaking down long words

 For #3... How do we force new users to search for answers before
 creating a duplicate thread on issues that has been addressed already?
 In many forums, new members are not allowed to post for x amount of
 days. However, this may hinder a potentially useful input.
 A method I thought of was letting new users post whatever they want,
 but requiring them to come back in a few hours to comfirm the post.
 This will deter lots of impulsive posts, but this too may hinder a
 potentially useful input although it's less restrictive.

 The general idea behind the methods for reducing #3 is _making the
 process of posting more complicated for new users_. This is operating
 under the assumption that new users who will be useful to the
 community will have the patience to deal with the extra steps, and
 those who are impatient are useless to the community. It also assumes
 that the old users will never turn into trolls, since we aren't
 putting any checks on old users.

 Has anyone ever dealt with designing a forum that effectivly reduced
 trolling?
 I'm designing one for a growing community, and it's important that we
 enhance signal-to-noise ratio while welcoming all new users.
 So far, my favorite discussion system is Slashdot, but I'm afraid that
 Slashdot is too complicated for new users, and also useless for a
 small community that's unwilling to bother with moderation.

 I'd be happy to see good examples.
 Thanks.
 
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Re: [IxDA Discuss] can you please discuss the effect of the US recession

2008-03-25 Thread W Evans
Exactly. Technically - a recession is six consecutive months of decline in
economic activity measured by such things as a decline in GDP. This has not
happened in the US. So far - there has only been a decrease in the rate of
growth of the economy, but there has been no net decrease in GDP. Not even
for one month.

On Tue, 25 Mar 2008 07:22:54, Benjamin Ho [EMAIL PROTECTED] wrote:

 As far as I know and read, there is no recession.  It's actually
 called, stagflation stemming straight from the sub-prime mortgage
 market.

 How this would affect usability contracts, I would think depends
 entirely on the industry and the company.

 As for what's critical to whether or not to involve a company
 depends much on their clientele, how they work and whether it aligns
 with company strategy.

 If you're a contracting company, it would be in your best interest
 to NOT lower your pricing for your services - unless of  course you
 think your company isn't worth the money.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=27558


 
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and what you innovate are design problems

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Re: [IxDA Discuss] can you please discuss the effect of the US recession

2008-03-25 Thread W Evans
Chris,

As always you bring up an interesting point. I wonder if there have been any
others studies are the number of consultancies that have diversified their
service offerings to even out their revenue streams. The easiest to come to
mind is Adapative Path - which took a stable of high quality UX consultants
and diversified into education/training. Recently I have come to wonder what
percentage of their revenue still comes from UX consulting at all. Many
UX/IA consultants pad their income streams with speaking engagements - and
in fact some give up the practice of ux altogether when the speaking/guru
lucre becomes to enticing to ignore.

On Tue, Mar 25, 2008 at 1:53 PM, Chris Bernard [EMAIL PROTECTED]
wrote:

 For what it's worth, I work with a number of design agencies and partners
 right now (large and small) in the US and around the world. I've yet to see
 a sign of slowdown in the current pace of work or the pipeline that many
 partners have. I think many design and technology firms are not as
 vulnerable as they were the last time around due to more thoughtful staffing
 and management of growth. We also need to remember that the fixed costs of
 running a business are much more flexible now then they even were 8 years
 ago.

 If I were running a studio right now though and I realized I had extra
 cycles I'd consider started a lab or that tries to productize some of my
 services or ideas into some type of annuity. Think 37 Signals or firms like
 Thirteen23.com and Cynergy Systems that have built labs for their ideas.
 Or even Adaptive Path, which has done a brilliant job of monetizing their
 intellectual capital.

 Chris Bernard
 Microsoft
 User Experience Evangelist
 [EMAIL PROTECTED]
 630.530.4208 Office
 312.925.4095 Mobile



 Blog: www.designthinkingdigest.com
 Design: www.microsoft.com/design
 Tools: www.microsoft.com/expression
 Community: http://www.visitmix.com

 The future is already here. It's just not evenly distributed. William
 Gibson


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:
 [EMAIL PROTECTED] On Behalf Of Ari Feldman
 Sent: Tuesday, March 25, 2008 12:33 PM
 To: Tim Lynch
 Cc: [EMAIL PROTECTED]
 Subject: Re: [IxDA Discuss] can you please discuss the effect of the US
 recession

 staffing in tech in general was going great in 2000 too and many of us
 know
 what happened there.

 the credit issue is a big problem. it means startups will have problems
 finding funding to keep operating and existing businesses will have harder
 times finding the money they need to expand their businesses. credit fuels
 the economy. things are now getting aggravated by the prospect of
 inflation
 as the fed is now printing money like water.

 while i don't see signs of hyper-inflation ala Wiemar Republic Germany c.
 1930, it's not looking pretty.

 what's more, many internet businesses are directly involved in or heavily
 reliant on advertising and related services for revenue. ad spending tends
 to dry up in slower economic times, which ultimately leads to fewer
 projects
 or cut backs altogether.

 i've been through 2001 and 2002 - very lean years. there are quite a few
 differences in the marketplace between now and then (a lot of the chaff is
 now gone) but i fear that the stench of those days is starting to waft
 again.


 On Tue, Mar 25, 2008 at 11:17 AM, Tim Lynch [EMAIL PROTECTED] wrote:

  On Tue, Mar 25, 2008 at 11:04 AM, Raminder Oberoi [EMAIL PROTECTED]
  wrote:
 
   Report: Despite Economy, Web Will Grow in '08
  
  
 
 http://www.mediaweek.com/mw/news/recent_display.jsp?vnu_content_id=1003727162
 
 
  I can't speak directly to the impact the current economic situation is
  having on the contractors, but in the Boston area reports are that the
  general IT industry is doing ok (in terms of jobs and hiring):
 
  What Recession? Region's IT Economy is Booming (3/13/08)
 
 
 http://www.xconomy.com/2008/03/13/what-recession-regions-it-economy-is-booming/
 
  Talent Wars: How Boston-Area IT Companies Are Dealing With A Severe
  Staffing
  Crunch (12/5/07)
 
 
 http://www.xconomy.com/2007/12/05/talent-wars-how-boston-area-it-companies-are-dealing-with-a-severe-staffing-crunch/
 
  - Tim
 
  --
  http://www.clampants.com
  http://clampants.tumblr.com/
  http://www.flickr.com/photos/clampants/
  
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 --
 www.flyingyogi.com
 --
 
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Re: [IxDA Discuss] can you please discuss the effect of the US recession

2008-03-25 Thread W Evans
I have heard through the grapevine that your events are great - but why are
you guys such snobs when it comes to geography. Most of your things are in
SF. You know there is an entire world of IxD/UX people on the East Coast.

On Tue, Mar 25, 2008 at 3:48 PM, Dan Saffer [EMAIL PROTECTED] wrote:


 On Mar 25, 2008, at 11:13 AM, W Evans wrote:

  The easiest to come to
  mind is Adapative Path - which took a stable of high quality UX
  consultants
  and diversified into education/training. Recently I have come to
  wonder what
  percentage of their revenue still comes from UX consulting at all.

 A considerable majority. If we did no consulting, we'd soon have very
 little of substance to talk about. Conferences are an extension of our
 consulting work, not a replacement by any means.

 (Join us at MX, UX Intensive, and UX Week! Use my code FODS and get
 15% off! March 31 is the date for some early ird specials! 
 http://www.adaptivepath.com/events/
  )

 I couldn't resist. :)

 Dan



 Dan Saffer
 Experience Design Director, Adaptive Path
 http://www.adaptivepath.com



 
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and what you innovate are design problems

-
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Re: [IxDA Discuss] can you please discuss the effect of the US recession

2008-03-25 Thread W Evans
Maybe Minneapolis is going to overtake SF as the UX center of the universe.

On Tue, Mar 25, 2008 at 6:40 PM, Robert Hoekman Jr [EMAIL PROTECTED] wrote:

 UX Intensive in June is in Minneapolis...


 Strangely, this is the second conference I've heard about in two days that
 will be in Minneapolis. It's also only the second conference I've heard
 about in my life that will be held in Minneapolis.

 -r-




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
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Re: [IxDA Discuss] can you please discuss the effect of the US recession

2008-03-25 Thread W Evans
Actually - I do consider Target a design patron. I don't know their numbers,
but its evident they spent a lot of time and money on their e-commerce site
and while it may not win any design awards - I think its very effective. I
would say that the entire IxD experience there is no better or worse than
Amazon - and that says something.

On Tue, Mar 25, 2008 at 8:28 PM, mark schraad [EMAIL PROTECTED] wrote:

 Actually a very cool town. Lots if industry headquarters by midwest
 standards and the headquarters of Target (if you consider them a
 design patron).


 On Mar 25, 2008, at 6:40 PM, Robert Hoekman Jr wrote:

 
  UX Intensive in June is in Minneapolis...
 
 
  Strangely, this is the second conference I've heard about in two
  days that
  will be in Minneapolis. It's also only the second conference I've
  heard
  about in my life that will be held in Minneapolis.
 
  -r-
  
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Re: [IxDA Discuss] Flex? (was: What's exciting in Adobe Thermo?)

2008-03-24 Thread W Evans
If you all don't mind - I would love to take a step back from the
implement/not discussion and point out a thread I hear being repeated in
this discussion which is management starting with the tech
selection/solution first which is a bad idea all around. I know at least in
my b-school strategy class - they taught that problem-space definition
always comes first - and this seems to be where stakeholders/management are
falling down. Wouldn't it be nice if stakeholders got together with their
teams and started with problem definition and goals first - worked those out
completely - and then explored possible solutions/technology selection, etc
after strategy?

If the conversation starts with We need to build an RIA in Foo the project
has already been draped with a great big nasty rotting albatross around it's
neck.

My humble 2 cents and a tequila shot.



trim
On Sun, Mar 23, 2008 at 10:19 PM, Ryan Stewart [EMAIL PROTECTED] wrote:

 Hey All, great discussion.

 I'm an evangelist at Adobe so I'm not unbiased but I wanted to chime in
 on a couple of things. Especially with Flex we've really tried to make
 SWF in general more web-like. So some of the issues below, like back
 button and custom URLs are fully possible in Flex. It's a bit more work
 but I don't think it's a lot of extra work over an Ajax application.

 I saw another question about accessibility and all of the Flex
 components are accessible out of the box. Currently they work with JAWS
 on Windows and we're working on Mac support as well. So instead of
 having to create your own accessible components as you would with Flash,
 you can use the Flex Framework components and get some of those tasks
 for free.

 I'd love to answer any other questions. I'm about to dive into the rest
 of the thread about Thermo so I may have more responses.

 =Ryan Stewart
 [EMAIL PROTECTED]
 RIA Evangelist
 Adobe Systems

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Re: [IxDA Discuss] Flex? (was: What's exciting in Adobe Thermo?)

2008-03-24 Thread W Evans
While a good start - I fear your post suffered from an unbearable lightness
of being.

Why Flex? I could go on for ages on this topic.

So why Flex? Could you list out some reasons? You need to answer that
relative to other platforms.

 It is, however, the perfect tool when you've got a group
of developers who are working on an enterprise-level application.

How is it perfect when these java/rails/jango/foobar developers need to
learn yap (yet another platform). Given the transition/learning time - what
are the net benefits that make it better than sticking with the tried and
true?

trim a long-a-ding-dong
On Mon, Mar 24, 2008 at 12:19 PM, Dave Meeker [EMAIL PROTECTED] wrote:

 A... Flex



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Re: [IxDA Discuss] Flex? (was: What's exciting in Adobe Thermo?)

2008-03-24 Thread W Evans
Wow. Honestly this is fantastic Dave. I wasn't trying to be a pain in the
ass - if you refer back to my post about stakeholders and wishing more would
start at the problem-space definition and goals first - things would be alot
better. With the things you set down - it means that a team can get through
those, and then start exploring solutions in a more effective manner.


 The biggest advantages of using the Flash player as a runtime for your RIA
 as opposed to using AJAX:

 1) Write once, deploy cross platform

Okay.


 2) You can turn your Flex application into a desktop application without
 much code refactoring (using AIR).

OSX/Vista/Linux ?


 3) With the evolution of browsers, you can be less concerned about how to
 migrate your code to keep up with changes in the Document Object Model in
 AJAX, as the Flash player is backwards compatible.

Your right - this is a pretty big issue that always costs development time
when you have to support IE/FF/Safari on Linux/OSX/MS and you end up going
to the lowest common denominator - but still developers have to hack to get
the right outcome for all flavors - especially when they work for/with me.


 4) The Flash player now has hardware acceleration... so you can build UI's
 that look and feel the way YOU want the to, and not be limited by your
 development technology
 5) 3-d integration (using papervision or another framework)
 6) Handles LOTS of data much, much, much better (data grids with tons of
 rows, etc)


No argument here - for dynamic visualization of large datasets - I can see
that this is far superior - actually - the types of visualization I am
imagining are only possible in Flex/Flash or in WPF.


Thanks for the extensive answer.

~ Will

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[IxDA Discuss] Godin Interaction Design

2008-03-23 Thread W Evans
Every once in a while the great bald one posts to his blog about an
interaction design issue - this one is good and illustrates that there are
always places to improve the user experience:

The world's worst toaster
*http://tinyurl.com/2t9p4a* We recently acquired what might be the worst
toaster in the history of the world. It's pretty fancy and shiny and
microprocessor controlled. And it makes toast.

But here's what I have to do to use it:

   1. Choose the number of slices, and bagel or bread.
   2. Remember whether it counts the slices from the left or the right
   (the left).
   3. Insert the bread.
   4. Push down the handle.
   5. Choose toast or defrost.
   6. Make sure the darkness level is right. (This doesn't count, because
   it usually is).
   7. Press on.
   8. Wait till it beeps.
   9. Lift the handle I pressed in #4.
   10. Turn it off.

Most toasters, of course, consist of steps 3 and 4 only.

I thought about this when I got a note from eBay asking me to pay my bill
for an item I sold last month. It says:

To view your invoice and make a payment:
1. Go to http://www.ebay.com and click My eBay at the top of most eBay
pages. You will need to sign in.
2. Click the Seller Account link (beneath My Account on the left side of
the page).
3. Click the View invoices link, and then select the invoice you want to
view from the pull-down menu.
4. To make a payment, click the make a one-time payment link in the eBay
Seller Fees section.

It took me more than 11 clicks to send them $6.

The opportunity online is to fix your toaster. When you want to make toast,
the site should get out of the way and let you make toast.


-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

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Re: [IxDA Discuss] fireworks

2008-03-22 Thread W Evans
...and in this context: what will be the difference between Fireworks and
Thermo?

Thermo is not for sale :-0

On Sat, Mar 22, 2008 at 12:58 PM, frank d [EMAIL PROTECTED] wrote:

  So, I've heard a lot about using Fireworks for working through a
  design from wireframe to prototype, even to finish visual design.. For
  the people who use/love Fireworks I have a few questions:
 
  (ps, i know there have been a ton of software/tool threads lately, so
  if you're overwhelmed by them feel free to reply off list)


 ...and in this context: what will be the difference between Fireworks and
 Thermo?

 frank

 
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~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
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Re: [IxDA Discuss] Flex? (was: What's exciting in Adobe Thermo?)

2008-03-22 Thread W Evans
1. orginal kayak.com was in flex with flash front end. we changed to
html/ajax cause aol gave us money with strings attached - those strings
included no plugins (flash), and work with IE 5.5 on 36K dial-up connection.
those constraints meant rebuilding the front end.
2. http://www.volkswagen.co.uk/ using it. click through new cars and the
faceted navigation with dynamic hide/show is all flash/flex.

Check out : http://flex.org/showcase/ a to see a bunch of examples

Cheers!

trimmed for the nannybot

On Sat, Mar 22, 2008 at 6:14 PM, Matthew Nish-Lapidus [EMAIL PROTECTED]
wrote:

 So, all this talk about Thermo and how it integrates into Flex... but
 do people use Flex for real projects?  I have yet to see any web
 app/site that really uses Flex for an RIA.. most apps still use (and
 will use IMHO) web standard technologies like html, css, javascript,
 etc...

 What are people suing Flex for?  intranet apps? industrial? anything?
 and in that light, is the Flex integration with Thermo really that big
 a selling point?



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Re: [IxDA Discuss] The best way to start new threads in IXDA Discussion?

2008-03-20 Thread W Evans
Your supposed to use email to start new threads.

There is a reason for this. Something about security, spam, etc. Forget
exactly what.


On Thu, Mar 20, 2008 at 11:54 AM, Matthew Nish-Lapidus [EMAIL PROTECTED]
wrote:

 I use the whole list through email.. so when I want to start a thread
 i go to gmail and send a new message to [EMAIL PROTECTED] ...

 On Thu, Mar 20, 2008 at 11:19 AM, Oleg Krupnov [EMAIL PROTECTED]
 wrote:
 
   Hi,
 
   It's rather strange to ask this question after having started a number
 of
   threads already :), however I am puzzled with the fact that there is no
   Start new thread button on the Discussion page at ixda.org
   (http://ixda.org/discuss.php). At least I'm unable to find it. Is this
 on
   purpose, and why?



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Re: [IxDA Discuss] Why Import/Export - A broken metaphor. More Semantic thoughts from the underground.

2008-03-20 Thread W Evans
Your right to the extent that many aren't right - or at least aren't right
anymore - and most metaphors we use in interaction/interface design are
partially broken. The other thing is that I wonder if the good academic work
of HCI was actually happening after people already had come up with for
instance the signifiers (as icons), and the basic first order metaphors, and
HCI as discipline came along later to sweep up the mess and try to put it in
context. What spurned my thought was just reading some parts of Eco's
Semiotics and thinking about the cognitive processes behind the use of
labels/metaphors/icons to point to the signified (usually an action - not
noun), and how import/export just didn't make any sense to me - although I
have completely accepted it as the way things are.

On Thu, Mar 20, 2008 at 7:56 PM, Uday Gajendar [EMAIL PROTECTED] wrote:

  which you save it with a different name, and extension. So why use
  words
  whose meaning refers to space (import is moving to here, export is
  moving to
  there) - to mean translation?


 Aren't all metaphors inherently broken? :-) In the sense that no
 metaphor is 100% verisimilitude, but a language device to achieve a
 necessary, yet sufficient level of understanding  to basically grok a
 concept, make it just *meaningful* enough to act on it given a certain
 context and situation. (and overcome difficulties in interpretation,
 as a sense-making device). I can't move real office windows around, i
 normally don't duplicate physical files and folders with a finger
 stroke, and animal mice don't have buttons. But i know through learned
 behavior, observation and cultural convention the computer
 equivalents work in specific ways (and evolve over time, like
 spring loaded folders and wheel mice) and mean certain things.

 And, who knows what the inventors of import/export were thinking (I
 doubt East India Tea and tariffs)... Probably just wanted a quick one
 word for bring data in and send data out to use as  a short
 command, twisted it to be about directionality, and it stuck for
 better or worse. Now it's simply accepted cultural convention in the
 computer world.  Just deal with it :-)



 Uday Gajendar
 Sr. Interaction Designer
 Voice Technology Group
 Cisco | San Jose
 --
 [EMAIL PROTECTED]
 +1 408 902 2137





-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

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[IxDA Discuss] Why Import/Export - A broken metaphor. More Semantic thoughts from the underground.

2008-03-20 Thread W Evans
First - regarding upload and download - the use of these terms within this
community is so self-evident as to be tautological. Upload and downlode make
use of the spatial metaphors that here is down and there is up. Why there is
up is up for debate - but thats the way it is. For more on metaphor - see
Saffer's master's thesis and Lakoff/Johnson's Metaphors We Live By.

More interesting is import/export. Before file formats, different OSes, and
networked computers - import/export had a commonly understood meaning.
Import was to bring goods into a country from somewhere outside. Export was
to ship goods to a foreign country. There was no transfiguration of the
goods in question. The East India company did not take nutmeg from Ceylon
and change it into tea which was imported by the American colonies. Tea was
tea - and simply moved location, and at the same time crossed a legal
barrier and became American after a tax stamp was affixed to the goods.
Again - essentially spatial. So why is it that in CS we choose to use
import/export not to signify a change in location and jurisdiction - but
simply a transfiguration and translation from one thing into another.
Exporting a file does not move it, it simply changes it's encoding, after
which you save it with a different name, and extension. So why use words
whose meaning refers to space (import is moving to here, export is moving to
there) - to mean translation?



-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
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Re: [IxDA Discuss] Coming Soon Pages

2008-03-19 Thread W Evans
The simplest is the admonishment that you should not mislead or lie to the
user -- in the navigation - if you have links to pages - that go to Under
Construction or Coming soon - you are misleading the user - implying that
they will go somewhere to get useful information - when the links go to a
holding page. That erodes trust. Every link is an opportunity to build or
destroy trust. Just like using misleading link labels.

On Wed, Mar 19, 2008 at 10:35 AM, Andrew Jaswa [EMAIL PROTECTED] wrote:

 Greetings,

 I have a client that wants to put several coming soon pages on their
 site. As in a link that points to a page called About us but the
 only thing on that page is the text Coming Soon.  Essentially links
 to empty pages.

 My initial gut feeling is that this looks un-professional (thinking
 back to the this page under construction days). It also could
 present some SEO issues, but I'm not too worried about those at this
 point. From a interaction perspective what would be a good argument
 for or against having these kinds of pages?

 Any links to research would also be helpful.

 Thanks,
 Andrew Jaswa
 
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Re: [IxDA Discuss] Coming Soon Pages

2008-03-19 Thread W Evans
If it's a link to a feature - there is a very strong business reason to not
do it - it telegraphs to the competition what your future feature sets are.
They can than me-2 you perhaps faster than you.

If it's content and it's simply because marketing or pm or the copywriter
has not  gotten around to writing content - *do not* put a link to a page
with no content. I would say that is bordering on a Law. The link grabbed
the users attention - peeked their interest - and then let them down -
letting a potential customer down destroys brand value. It's just bad bad
bad karma.

On Wed, Mar 19, 2008 at 11:37 AM, Kristof Versluys 
[EMAIL PROTECTED] wrote:

 If it's actually a coming soon used before launching the whole
 website I'd say okay - but then again - you'd better put in some kind
 (even the littlest) of content that describes how a user could get
 some more info about your company, contact-address, etc.




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

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Re: [IxDA Discuss] OT: Webhost

2008-03-19 Thread W Evans
I have nothing but great things to say about Media Temple. They rock. They
are nice - have a problem and customer service answers on the third ring.
They have an amazing up-rate - and the prices for shared servers is really
good - like $20/month

On Wed, Mar 19, 2008 at 3:10 PM, Joe Lanman [EMAIL PROTECTED] wrote:

 I've had a pretty bad time with 11 in the uk - don't know if the American
 version is different.

 Their control panel is very hard to use, and billing is very confusing
 (they
 use contract numbers all the time rather than useful references like
 domain
 names). It's also hard to cancel and move away - you have to log into an
 entirely separate site to do so.

 I've found Dreamhost to be great - they have a good control panel, give
 you
 a lot of space and allow you to host unlimited domains, databases, email
 addresses, etc.

 Lots of great extras like shell access, and easy access to rolling
 database
 backups.

 All the best,

 Joe

 On Wed, 19 Mar 2008 09:50:25, Rick Barnes [EMAIL PROTECTED] wrote:
 
  I've been very happy with 1and1.com. They seem to have the best small
  business plans.
 
 
  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  Posted from the new ixda.org
  http://www.ixda.org/discuss?post=27330
 
 
 
  
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and what you innovate are design problems

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Re: [IxDA Discuss] Examples of web-based drag and drop functionality

2008-03-19 Thread W Evans
jQuery has a very nice drag and drop ajax/js dom library for drag and drop -


think about iGoogle - home page - set it up - any widgets can be picked up
and moved to other places (pre-determined).

On Wed, Mar 19, 2008 at 12:04 PM, Fine, David [EMAIL PROTECTED] wrote:

 Greetings



 I'm looking for public internet based websites (not fat client) that
 feature drag and drop functionality.  Anybody have any favorite examples
 to share?  Several email portals have one (like AOL) but I'm looking for
 some in the public domain.



 Thanks,



 David



 David B. Fine

  email: [EMAIL PROTECTED] mailto:[EMAIL PROTECTED]






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Re: [IxDA Discuss] OT: Webhost

2008-03-19 Thread W Evans
No doubt - another thing (I get nothing for this endorsement) - great
playground/dev platform - that scales. You can add rails, mysql, json, solr
- lot's of stuff - and when you get big - they can scale right up with you.
Some really big name design firms/ux people/e-commerce places use it too - I
think AIGA is on MT.

On Wed, Mar 19, 2008 at 3:30 PM, Matthew Nish-Lapidus [EMAIL PROTECTED]
wrote:

 I'll second MT.  I've been with them for a couples years now and it's
 great.  A little more expensive than Dreamhost, but you get what you
 pay for



 On Wed, Mar 19, 2008 at 3:23 PM, W Evans [EMAIL PROTECTED] wrote:
  I have nothing but great things to say about Media Temple. They rock.
 They
   are nice - have a problem and customer service answers on the third
 ring.
   They have an amazing up-rate - and the prices for shared servers is
 really
   good - like $20/month
 
   On Wed, Mar 19, 2008 at 3:10 PM, Joe Lanman [EMAIL PROTECTED] wrote:
 
I've had a pretty bad time with 11 in the uk - don't know if the
 American
version is different.
   
Their control panel is very hard to use, and billing is very
 confusing
(they
use contract numbers all the time rather than useful references like
domain
names). It's also hard to cancel and move away - you have to log into
 an
entirely separate site to do so.
   
I've found Dreamhost to be great - they have a good control panel,
 give
you
a lot of space and allow you to host unlimited domains, databases,
 email
addresses, etc.
   
Lots of great extras like shell access, and easy access to rolling
database
backups.
   
All the best,
   
Joe
   
On Wed, 19 Mar 2008 09:50:25, Rick Barnes [EMAIL PROTECTED] wrote:

 I've been very happy with 1and1.com. They seem to have the best
 small
 business plans.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=27330



 
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   ~ will
 
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   and what you innovate are design problems
 
 
  
 -
   Will Evans | CrowdSprout
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 work: [EMAIL PROTECTED] / www.bibliocommons.com
 --
 personal: [EMAIL PROTECTED]




-- 
~ will

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and what you innovate are design problems

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Re: [IxDA Discuss] Coming Soon Pages

2008-03-19 Thread W Evans
Brilliant. Good call Paul.

On Wed, Mar 19, 2008 at 3:59 PM, Paul Eisen [EMAIL PROTECTED] wrote:

 One of the designs-to-avoid postcards in the IxDA handouts from Cooper
 Interaction Design is a very simple and compelling picture of an open
 door leading to a brick wall.

 A page consisting solely of the text Coming soon is a brick wall. A
 more acceptable alternative is to put the coming soon text beside the
 label that will eventually be a live link leading to a page with real
 content.

 Paul Eisen
 Principal User Experience Architect
 tandemseven


~ will

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and what you innovate are design problems

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Re: [IxDA Discuss] IxD: Mac Resources

2008-03-18 Thread W Evans
Okay -

No IA or IxDA work can get done without Adobe CS3.
If you can't get the whole master suite - then the following:

InDesign
Photoshop
Dreamweaver
Fireworks.

Those are absolute must-haves.

On Tue, Mar 18, 2008 at 10:11 AM, Scott McDaniel [EMAIL PROTECTED]
wrote:

 Actually, if it doesn't become too much of a nuisance, please do keep
 this public.
 I'm changing jobs (my first time with no development, just IA!
 Huzzah!), and we're
 working on MacBook Pros as well.

 Thanks!
 Scott
 
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and what you innovate are design problems

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Re: [IxDA Discuss] IxD: Mac Resources

2008-03-18 Thread W Evans
BTW: Congrats on planning on getting a Mac. Apple products tell the world
you are creative and unique. When I was at Interactions08, I noticed that
majny of the speakers had Mac Book Pros, and many attendees - Todd W, Dan
B., Christian C all were sporting them. This got me to thinking that there
must be a connection. Pauric has a completely tricked out MacBook. It looks
like a Nascar sports car with all the stickers. Pauric must design really
fast.

I can only say that getting a Mac Book will make you a better designer - and
a better person :-)

PS: Dave M does not have a Mac Book Pro. Neither do I - yet.

On Tue, Mar 18, 2008 at 6:29 AM, John Gibbard [EMAIL PROTECTED]
wrote:

 Hi people,
 I have decided to get myself a new laptop (economic crisis? what economic
 crisis) which, happily, will be a MacBook Pro. So, having taken the plunge
 and switched to Team Cupertino what Mac-based stuff do I need? In order to
 keep the list traffic to a minimum please respond direct unless you think
 it's of community importance (hope that's not too Nanny Bot-ish). At the
 very least I'll be adding:

 a) iWork 08, for all the Keynote goodness.
 b) OmniGraffle

 I'm thinking people will be suggesting Illustrator too. What I'm really
 after are the kind of Mac-only applications/hardware that those of us who
 are converts won't know about but seasoned Mac-users find helpful in their
 IxD day-jobs.

 Thanks guys,
 --
 John Gibbard (User Experience Architect)
 t. +44 (0)7957 102577 skype. johngibbard
 
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Re: [IxDA Discuss] virtual vs. physical social behavior

2008-03-18 Thread W Evans
This was an absolutely fascinating post. I twitter, email, text, quite a
bit. But - I think their are boundaries, and etiquette. I can't forget the
time that my grandmother took me to see Peter Gomes, a good friend of hers
and the minister of Harvard memorial church. We were there because he was
going to write me a recommendation to get into school there. While sitting
in his office, waiting for his secretary to bring coffee in, the phone rang.
He reached over to the phone and turned the ringer off, and then explained
that deviding his attention or answering the phone would be rude to both of
us and lamented the ringer on the phone as intrusive and that it should
never get in the way of 1-2-1 meatspace conversations. There is a hierarchy
of value - and those people in front of you are frankly more important than
those that are not. Certainly more important than a web page, blog, online
conversation.

Ask yourself this - if you were out to dinner, and your dinner companion
picked up a book, mid conversation, and began reading - what would that tell
you about how your companion viewed your value.

That is exactly how I feel when a person picks up their phone and surfs the
web or checks email when we are having a conversation. It says that
something or someone is of greater value and interest. That may not be their
intention - but it is the effect.

On Tue, Mar 18, 2008 at 10:16 AM, christine chastain 
[EMAIL PROTECTED] wrote:

 Being an anthropologist and designer, my observations have taught me
 that there is little difference between physical and virtual social
 behavior from a cognitive behavioral and anthropological perspective.
 People have the same needs they always did - to feel part of a social
 structure and network, to feel validated and loved, to wield power, to
 seek and present identity, etc. I would argue that while technology
 itself provides differences in virtual and physical interaction, the
 structure remains traditional. It is just more visible more quickly
 now.

 What I've been thinking about is whether the etiquettte arising from
 the use of virtual technology in a more traditional setting and
 people's reaction to that might be anti-social punishment. Consider
 this - as long as everyone (particularly in a collectivist setting)
 has access and benefits from the same technology, the use of such
 becomes the accepted norm. An example of this would be texting in
 Finland - because almost everyone has a cell phone and the benefits to
 society as a whole are understood. no one would dream of asking
 another to stop texting someone during a conversation. In fact, the
 person being texted is often drawn into the physical conversation as
 though they were a part of it. So there is no opportunity, really, to
 get something someone else has or to punish someone else for doing
 something that everyone is doing.

 In the United States, we use shame to get people not to do things or
 decide for themselves to adhere to the normative. If most of the
 room has decided that cell phone conversations or twittering is off
 limits in a particular setting, stronger-minded individuals will
 police the group making sure everyone adheres to a certain code of
 conduct.And this works most of the time as those being policed don't
 want to stand out and don't want to cause trouble among peers who
 might act as valuable connections.

 In a place like Greece, there is no reason to feel shame from someone
 who is a stranger. Because family and close friends are the only
 connections that truly matter, what a stranger says to you can be
 completely disregarded. And because rule of law is perceived as
 unreliable, no one will be following up either. So there will always
 be multiple people speaking loudly on cell phones during a concert,
 etc.
 Interestingly, those who try and police this behavior are punished
 by the policed as they are often seen as do-gooders and
 maternal/paternalistic in behavior. Individuals seem not to mind that
 the collective suffers as a whole.

 These are extreme examples however it makes me think that there are,
 as much as cross-cultural differences, individual differences within
 cultures. Perhaps those unwilling to conform at the lecture to
 lecture-like behavior did not see the benefit of doing so for the
 group as a whole and some could have become irritated with being told
 what to do and as such, anti-social punishment may be part of the
 reason they persisted.

 On Tue, Mar 18, 2008 at 4:30 AM, David Malouf [EMAIL PROTECTED] wrote:
  thus is a tangent from Andrei's thread on Twitter @ SxSWi.
 
   why us the person in front if you more important than the person a
   million miles away?
 
   the assumption coming from a pre-digital culture is that the people
   with you ate more important than those away from you.
 
   I would like to suggest that in the digital cultural world that this
   distinction is blurted at beat or just outright arbitrary dependent on
   specific contextual 

Re: [IxDA Discuss] Proper Etiquette

2008-03-18 Thread W Evans
The internet is a fad. That is why :-)


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=27177


 
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and what you innovate are design problems

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Re: [IxDA Discuss] Proper Etiquette

2008-03-17 Thread W Evans
I already don't like Nanny Bot.
-- 
~ will

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and what you innovate are design problems

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Re: [IxDA Discuss] Proper Etiquette

2008-03-17 Thread W Evans
snark

*Shaping*:

A technique used to teach a desired behavior by reinforcing increasingly
accurate approximations of the behavior.

Complex behaviors, such as trimming one's post, can be difficult to teach
(stubborn people like designers). Shaping is a strategy whereby complex
behaviors (being a good member of the IxDA list), are broken down into
smaller, simpler sub-behaviors (trimming), and then taught one by one. The
behaviors are reinforced (e.g. feeding), and ultimately chained together to
achieve the desired result (Godwin's law on the list - for instance).

See also Classical Conditioning and Operant Conditioning.


/snark

On Mon, Mar 17, 2008 at 8:11 AM, Annie Rex [EMAIL PROTECTED]
wrote:

 I think she's cute.

 - A.


-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

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Re: [IxDA Discuss] Book: Mental Models - Aligning Design Strategy with User Behavior

2008-03-17 Thread W Evans
I haven't bought it yet - but I would love an objective review of this book.
Chauncey - you said you had started it - have you finished iet yet - and is
it worth it?

On Sun, Mar 16, 2008 at 10:16 PM, Howie C. [EMAIL PROTECTED] wrote:

 Hi,

 Have anyone read this yet? Any thoughts or comments?

 There is no single methodology for creating the perfect product—but you
 can
  increase your odds. One of the best ways is to understand users' reasons
 for
  doing things. Mental Models gives you the tools to help you grasp, and
  design for, those reasons. Adaptive Path 
  http://adaptivepath.com/co-founder
 Indi
  Young
 http://www.rosenfeldmedia.com/books/mental-models/author/biography/has
 written a roll-up-your-sleeves book for designers, managers, and anyone
  else interested in making design strategic, and successful.


 --
 ~ will

 Where you innovate, how you innovate,
 and what you innovate are design problems


 -
 Will Evans | CrowdSprout
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Re: [IxDA Discuss] The Mobile Twitter Effect

2008-03-17 Thread W Evans
If there was a quiz at the end of the interview - what percentage of Twits
would have utterly failed because only 50% of their attention (if that) was
on the interview.

This reminds me completely of an article a while back about people's
mediated experience of reality - for instance the dad that goes to Disney
world - and observes the entire experience through his camcorders
viewfinder. Yoda would not be please at all. If you are twittering - chances
are you are not listening. By mediating your experience of reality - you
only get to actually percieve (qualia), a significantly smaller about of
what is happening.

I realize Andre you were speaking more to the Mob mentality of the
twittering going on during the interview - which of course runs counter to
the wisdom of crowds, but i still think back to even Interactions08 - and
the number of people sitting in the audience listening to a speaker - when
in fact they were writing blogs (unrelated to the speaker) and reading blogs
(again - unrelated to the speaker) - which is why I don't bring my laptop to
conference speeches and seminars. 1. I learn less; 2. it's F*%ing rude to
the speaker.

My humber 2 cents.




On Mon, Mar 17, 2008 at 5:44 PM, Andrei Herasimchuk 
[EMAIL PROTECTED] wrote:

 So, not sure how many of you tracked the Zuckerberg keynote last week
 at SXSW, but while I was there in Austin, an odd thing happened.

 It seemed to me to be the first time I saw Twitter used in a way that
 had a negative impact. Maybe I'm reading too much into it, but the
 anger of the crowd at Zuckerberg's keynote interview seemed to be
 fueled further by the fact people were venting in Twitter at the same
 time. In this instance, Twitter seemed to be like pouring gasoline on
 a fire, making the reaction to a poor interview far worse than it was
 in reality.

 (IMHO of course.)

 Further, I have to say... the whole use of Twitter and mobile devices
 at the conference really depressed me. It seemed like every ten
 seconds no matter who you were with, they all kept looking down at
 their iPhones and basically taking themselves out of whatever was
 going on. I know I'm becoming a Luddite and all, but honestly... put
 down the damn iPhone, Blackberry or whatever it is you use already!
 It's really becoming beyond annoying.

 Getting too old before my time I guess.

 --
 Andrei Herasimchuk

 Principal, Involution Studios
 innovating the digital world

 e. [EMAIL PROTECTED]
 c. +1 408 306 6422


 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
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Re: [IxDA Discuss] IQ captcha?

2008-03-17 Thread W Evans
Just copy the captcha type system that Yahoo has designed to sign up for
Flickr. I always thought I was relatively average - but that system is so
darn convoluted that you must have to be a genius to figure it out. I tried
to sign up for Flickr after it was purchased by Yahoo -- after 30 minutes
and 3 failures - i gave up. Imagine having to get a yahoo email address that
I will never ever ever use - just to post my pictures that system is
either for geniuses - or totally wack.



On Mon, Mar 17, 2008 at 6:08 PM, Ari Feldman [EMAIL PROTECTED] wrote:

 i realize that it's part of our job to help people figure out how to use
 things but in my years on this planet, it never ceases to amaze me how
 some
 people still defy common logic or sense.

 so i was wondering if there was such thing as an IQ test in the form of a
 simple captcha that could exclude those who fall below the median IQ from
 say, signing up for a website?

 --
 --
 www.flyingyogi.com
 --
 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
tel +1.617.281.1281 | fax +1.617.507.6016 | [EMAIL PROTECTED]

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Re: [IxDA Discuss] IQ captcha?

2008-03-17 Thread W Evans
Specifically - the sign-in seal. What is that??? Seal? It must be a
synonym for One Less User.

On Mon, Mar 17, 2008 at 6:21 PM, W Evans [EMAIL PROTECTED] wrote:

 Just copy the captcha type system that Yahoo has designed to sign up for
 Flickr. I always thought I was relatively average - but that system is so
 darn convoluted that you must have to be a genius to figure it out. I tried
 to sign up for Flickr after it was purchased by Yahoo -- after 30 minutes
 and 3 failures - i gave up. Imagine having to get a yahoo email address that
 I will never ever ever use - just to post my pictures that system is
 either for geniuses - or totally wack.




 On Mon, Mar 17, 2008 at 6:08 PM, Ari Feldman [EMAIL PROTECTED] wrote:

  i realize that it's part of our job to help people figure out how to use
  things but in my years on this planet, it never ceases to amaze me how
  some
  people still defy common logic or sense.
 
  so i was wondering if there was such thing as an IQ test in the form of
  a
  simple captcha that could exclude those who fall below the median IQ
  from
  say, signing up for a website?
 
  --
  --
  www.flyingyogi.com
  --
  
  Welcome to the Interaction Design Association (IxDA)!
  To post to this list ... [EMAIL PROTECTED]
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 --
 ~ will

 Where you innovate, how you innovate,
 and what you innovate are design problems


 -
 Will Evans | CrowdSprout
 tel +1.617.281.1281 | fax +1.617.507.6016 | [EMAIL PROTECTED]




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
tel +1.617.281.1281 | fax +1.617.507.6016 | [EMAIL PROTECTED]

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Re: [IxDA Discuss] IQ captcha?

2008-03-17 Thread W Evans
Okay - actually - instead of a standard Captcha - use one of the visual
pattern fluid tests - reload could give a difference pattern question -
remember to include the timer.

Go here: http://similarminds.com/intdoor.html

Now - the test would have to be slightly tweaked - instead of clicking on a
radio button - 1,2,3, or 4

The user would have to type in the answer - and each potential answer would
have a different letter associated with it - not just A, B, C, D - but
something random - so that a bot could never just guess right 25% of the
time.

-  Will

On Mon, Mar 17, 2008 at 6:34 PM, Ari Feldman [EMAIL PROTECTED] wrote:

 true but i want one that then displays a message that says sorry, if you
 couldn't figure this out, you're probably not smart enough to use our
 product

 sigh, that would be cool. sadly, i suspect the humor would be lost on
 them.


 i guess that would lead to scads of law suits for discriminating against
 intellectually challenged people.


 On 3/17/08, W Evans [EMAIL PROTECTED] wrote:
 
  Just copy the captcha type system that Yahoo has designed to sign up for
  Flickr. I always thought I was relatively average - but that system is so
  darn convoluted that you must have to be a genius to figure it out. I tried
  to sign up for Flickr after it was purchased by Yahoo -- after 30 minutes
  and 3 failures - i gave up. Imagine having to get a yahoo email address that
  I will never ever ever use - just to post my pictures that system is
  either for geniuses - or totally wack.
 
 
 
  On Mon, Mar 17, 2008 at 6:08 PM, Ari Feldman [EMAIL PROTECTED] wrote:
 
   i realize that it's part of our job to help people figure out how to
   use
   things but in my years on this planet, it never ceases to amaze me how
   some
   people still defy common logic or sense.
  
   so i was wondering if there was such thing as an IQ test in the form
   of a
   simple captcha that could exclude those who fall below the median IQ
   from
   say, signing up for a website?
  
   --
   --
   www.flyingyogi.com
   --
   
   Welcome to the Interaction Design Association (IxDA)!
   To post to this list ... [EMAIL PROTECTED]
   Unsubscribe  http://www.ixda.org/unsubscribe
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  --
  ~ will
 
  Where you innovate, how you innovate,
  and what you innovate are design problems
 
 
  -
  Will Evans | CrowdSprout
  tel +1.617.281.1281 | fax +1.617.507.6016 | [EMAIL PROTECTED]




 --
 --
 www.flyingyogi.com
 --




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
tel +1.617.281.1281 | fax +1.617.507.6016 | [EMAIL PROTECTED]

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Re: [IxDA Discuss] what helped most in your career?

2008-03-17 Thread W Evans
Hire - that is - my spelling has gone to the birds this afternoon.

On Mon, Mar 17, 2008 at 6:48 PM, W Evans [EMAIL PROTECTED] wrote:

 Higher and listen to people that are darn good at something -
 for instance - a long time ago, I hired a friend with a degree in graphic
 design. We were doing Shockwave for CD interact(ive) work for Toyota.

 He taught me more about typography than any book ever could - and I
 listened everytime he spoke about Why he choose to use What he choose. I
 have learned an amazing amount from people who worked for me.



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Re: [IxDA Discuss] What tools do you use for prototyping?

2008-03-16 Thread W Evans
We just had this discussion 6 weeks ago about how to define prototypes -
what kind of prototypes people use, to what end, and how. Is there honestly
any value in revisiting this for the 3rd time in 6 months?

On Sun, Mar 16, 2008 at 11:40 AM, Kevin Doyle [EMAIL PROTECTED] wrote:

 Everyone, before we get into an endless loop of arguing, I think that
 Robert
 hit it on the head about terminology -- let's define what we mean by
 prototype. I'll start a new thread.

 On Mon, Nov 12, 2007 at 8:24 PM, Robert Hoekman, Jr. [EMAIL PROTECTED]
 wrote:

  
I sooo...  wish I had asked those questions last week.  We have
different views of what constitutes a prototype. Simple as that.
  
   I know. That has been the basis of the entire debate. But I'll say it
   again, from my very first message in this thread:
 
 
  Anyone ever taken a Logic class? I've never forgotten the idea I learned
  there that most seemingly unsolvable arguments have stem from a lack of
  clear definitions of key terms. For us to explain what tools we use for
  prototyping, we must first define prototype. Then, I suppose, we
 should
  define tool.
 
  Of course, after doing all that, we'll just have to do it again in
 another
  thread next week because new people will show up and no one will
 remember
  what was said. ;)
 
  -r-
  
  *Come to IxDA Interaction08 | Savannah*
  February 8-10, 2008 in Savannah, GA, USA
  Register today: http://interaction08.ixda.org/
 
  
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~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
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Re: [IxDA Discuss] Yo gender-neutral singular pronoun has arrived at last!

2008-03-14 Thread W Evans
Funny - i would use it - but I like getting paid for my work :-)

On Fri, Mar 14, 2008 at 4:31 AM, Morten Hjerde [EMAIL PROTECTED] wrote:

 I do a lot of writing in english, and when discussing IxD I need to refer
 to
 the person using the product. But there is no good way top refer to that
 person because English language lacks of a gender-neutral singular
 pronoun.
 Writingthe user and he is easy and works well grammatically, but it is
 a
 big no-no (and for good reasons).

 I've seen a number of alternative solutions and all has their issues:

   - Using He or She is considered sexist
   - Always referring to the full he or she is a bit long-winded and
   stifled
   - One is archaic
   - Writing s/he or alternating he and she in every other sentence
   seems awkward and strange
   - Rewriting the sentence in plural, i.e referring to they often
   works but not always.
   - Referring to people or even you instead of the users is ok,
   (but can be a bit of a minefield for non-english writers)


 But check this out:
 Dr. Elaine Stotko, from the School of Education at Johns Hopkins
 University,
 and her student, Margaret Troyer, have discovered that school children in
 Baltimore are *using the slang word yo as a gender-neutral singular
 pronoun*.
 Dr. Stotko was teaching a master's class at Johns Hopkins, and it came out
 during a discussion that several of the high school and middle school
 English teachers had noticed their students using *yo* as a pronoun. Often
 the students would be talking to another student, would point at the third
 person they were referring to, and would say something like Yo threw a
 thumbtack at me. This made teachers think they were using *yo* to mean
 he
 or she instead of *yo* as you would normally hear in phrases like Yo
 momma.
 [...]
 The researchers found that it was most common for the kids to use *yo* in
 the subject position; for example, Yo wearin' a new coat, (to point out
 someone wearing a new coat). But they also used *yo* in the object
 position,
 as in I saw yo at school, and Look at yo. 
 http://grammar.quickanddirtytips.com/grammar-yo-pronoun.aspx

 *
 Yo can accomplish tasks quickly, because well-designed applications don't
 get in yo way.*
 What do you think? :-)

 --
 Morten Hjerde
 http://sender11.typepad.com
 
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~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | CrowdSprout
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Re: [IxDA Discuss] Who would you like to see in a Debate?

2008-03-12 Thread W Evans
Me versus Dan Saffer on why Silicone Valley is the last place a good IXD
would want to move to and work.

On Wed, 12 Mar 2008 06:50:15, David Malouf [EMAIL PROTECTED] wrote:

 Jason Fried vs. Me!
 I think 37Signals' notions of designing for self are wrong
 despite. Starting with yourself has led to what I would call the
 disaster of design known as basecamp. We use it for IxDA ... why? b/c
 there is nothing as good as cheap. That doesn't mean it IS good. it
 isn't. it is horribly designed.

 Ok, more on the community front:
 Andrei H. vs. anyone. ;)
 Seriously though Andrei and I could go at it on a few topics,
 particularly around the place for code in design practice. I believe
 he takes technology as a design requirement way too far.

 Jared vs. others on the topic of is Usability more than evaluation. I
 haven't seen it in practice and be usability. of course this
 could just be a semantic debate which is no fun, but I think he is
 trying to say something that I just haven't understood yet.

 Generalists vs. specialists
 What is IxD? Why is it important to have a speciality vs. a
 generalist vision of IxD?

 I'm sure there are a ton more.

 Oh! another for Andrei and possibly Jeff Howard: Does IxD have to
 have a digital component?

 -- dave


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=26981


 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Design at Apple

2008-03-12 Thread W Evans
Similarly - colleague and I once had a client that loved pickle flavored ice
cream - similar to your pony.
His reasoning was: I like pickles, I like ice cream. Pickle-flavored ice
cream is a great idea. We actually became close with the client and could
joke with him after a while when he was asking for contradictory features or
requirements by offering him some pickle ice cream. He took it with good
spirit - but we spent alot of time building trust.

On Wed, Mar 12, 2008 at 2:07 PM, Angel Anderson [EMAIL PROTECTED]
wrote:

 It's funny that others think of ponies too. We have made the mistake of
 actually responding to some feature demands, with the phrase, I want a
 pony delivered with deadpan sincerity.  As you may imagine, the check
 writers didn't appreciate our sarcasm ;-)

 I shared this article with our engineering leads. I'd love to separate our
 regular weekly meetings into 2 sessions like that: one for dreaming and
 one
 for getting real. What a lovely way to work. In the case of Apple, the
 proof
 is certainly in the pudding.

 -Angel



 On Wed, 12 Mar 2008 10:55:46, David Malouf [EMAIL PROTECTED] wrote:

  YES!!! YES!!! YES!
 
  I love it Anyone attend this at SxSW.
  it's so interesting that an engineer is lauding this process. Gotta
  love that.
 
  -- dave
 
 
 
  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  Posted from the new ixda.org
  http://www.ixda.org/discuss?post=26995
 
 
  
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Good examples of airlines websites

2008-03-11 Thread W Evans
Anyone else notice that Cleartrip is almost a complete ripoff of my Kayak
design which was done in 2004? Look here: http://www.cleartrip.com/, then
hhttp://www.kayak.com/

Is it me - or is complete copying of a UI the better part of flattery?

- Will

On Tue, Mar 11, 2008 at 2:31 PM, Todd Zaki Warfel [EMAIL PROTECTED]
wrote:

 I really like the booking engine for Orbitz. In fact, I use that for
 booking US Air over usair.com every time.

 On Mar 11, 2008, at 11:32 AM, Rony Philip wrote:

  Hi Darek,
 
  Try this one - www.cleartrip.com
  I found it very efficient and task focused.
 
  Cheers
  Rony


 Cheers!

 Todd Zaki Warfel
 President, Design Researcher
 Messagefirst | Designing Information. Beautifully.
 --
 Contact Info
 Voice:  (215) 825-7423
 Email:  [EMAIL PROTECTED]
 AIM:[EMAIL PROTECTED]
 Blog:   http://toddwarfel.com
 --
 In theory, theory and practice are the same.
 In practice, they are not.

 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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[IxDA Discuss] JOB: Web Interface/Interaction Designer, Cambridge MA, HiveFire, Part-time/Contract

2008-03-10 Thread W Evans
*Company Overview*

HiveFire is an early stage funded start up located in Kendall Square in
Cambridge, MA.  HiveFire is in the online news and blog space specializing
in technology involving machine learning, natural language processing,
information retrieval and human computer interaction.  Current team consists
of MIT alumni with engineering and research experience at Google, Microsoft,
Lycos and several start-ups.

*Responsibilities*

   - Capable of understanding user needs, preferences and behaviors.
   - Keep us at the forefront of easy, elegant web interfaces.
   - Ability to critique and improve existing interface designs.
   - Streamline and continuously improve user experience.
   - Help the organization learn great UI and HCI principles.

*Requirements*

   - A portfolio of usable, clean, user-centered web applications.
   - Expert, hands-on experience with XHTML, CSS. JavaScript skills a
   plus.
   - Designed and run usability tests to improve user experience.
   - An easy-going, collaborative personality.
   - Creative vision and enthusiastic drive.
   - Experience working with close-knit, collaborative team.
   - Rapid prototyping and participatory design chops.
   - Broad knowledge of interaction design, information architecture and
   similar fields.
   - Good understanding of web 2.0 programming technologies.

*Location*

MIT/Kendall Square, Cambridge, MA.

*Position Type *

Freelance/Contract or Part-Time.

*Compensation *

We offer competitive pay and/or equity as well as other benefits for
employees.

*Contact*

Please send resume and portfolio to: [EMAIL PROTECTED]


-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Most usable doesn't always mean best solution

2008-03-04 Thread W Evans
Elizabeth, there are a lot of people out in the field, especially
marketing agencies, performing usability studies who haven't got a
clue that there's an ISO 9241 standard for it. You might be surprised
by this, but it's true.
..

To the point:
In the dusty institutions where usability standards gather to party with
each other, ISO 9241 is a bit of a celebrity. It is widely cited by people
who would be hard pushed to name any other standard, and* **parts of it are
virtually enshrined in law in some European countries. *But as is the fate
of many celebrities , *all most usability professionals know about the
standard is its name*.
- http://www.userfocus.co.uk/articles/ISO9241.html





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Re: [IxDA Discuss] iPhones on Campus

2008-02-29 Thread W Evans
My biggest fear of de-skilling comes from what I consider the wide scale if
not complete functional illiteracy of children that have graduated [sic]
from high school in the last 20 years. This trend is accelerating at an
exponential rate such that almost every child born today will be
functionally illiterate by the time they graduate from high school in 18
years.
So - yes, but Will - how do you define functional illiteracy?

Simple. The ability for any child in the US to read any work from the
canon [unabridged] understand it, and write a coherent, well formed paper
from that reading.

I don't think the iPhone will lead to a dilapidation of the human brain as
part of evolution since it would require heavy, consistent use over a
minimum of a few hundred thousand years for natural selection to actually
change things.

I believe illiteracy is already having significant effects on society in
America today, and the functional illiteracy of most of the population will
definitely have effects over the next millennium.

On Fri, Feb 29, 2008 at 1:17 PM, Geoff Barnes [EMAIL PROTECTED] wrote:

 Surely so.  More frightening to me than the specific notion of de-skilling
 is the dilapidation of the human mind that will be a part of human
 evolution.

 On Thu, 28 Feb 2008 11:26:21, Jeff Howard [EMAIL PROTECTED] wrote:

  Geoff wrote:
   Am I just old and paranoid? I don't think so. Left unstimulated,
   neural pathways go dark.
 
  I think this is a real concern for design. There's a lot to find on
  the topic by searching google for the keyword de-skilling
 
  // jeff
 
 
 
 --
 Geoff Barnes

 Fortune favors the bold.  -Virgil

 Oh what a tangled web we weave, when first we practice to deceive. -Sir
 Walter Scott

 Liberty means responsibility. That is why most men dread it. -G.B. Shaw
 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-22 Thread W Evans
Now, you might hand that off to someone else to spit and polish, but
in reality, you can't do one w/o impacting the other.

As much as I try to limit the definitions of the practice, I can't limit the
practitioner. Depending on what I am working on - I may do nothing more than
interview people, do user research and write personas. I might do just
wirerframes based on functional specs and requirements. I might do
Wireframes and interaction design. Right now I am doing wireframes,
interaction design, visual design (yep!), and coding the front end html and
css -- because in a room with 3 other people, thats it - and they are all
hard core SE, I am the only one that can. So huge overlap. And I wouldn't
want it any other way.

On Fri, Feb 22, 2008 at 10:13 AM, Todd Zaki Warfel [EMAIL PROTECTED]
wrote:


 On Feb 22, 2008, at 9:44 AM, Matthew Nish-Lapidus wrote:

  at what point do you stop being an interface designer that does some
  interaction design and become an interaction designer that does some
  interface design?

 You don't. There's overlap. It's nearly impossible to do interaction
 design without doing some interface design—the reverse is also true.
 They're co-dependent on each other. If you're designing the interface,
 then you're going to start getting into the weeds of interaction.
 Likewise, if you're designing the interaction, you're going to start
 getting into the weeds of the interface.

 Now, you might hand that off to someone else to spit and polish, but
 in reality, you can't do one w/o impacting the other.


 Cheers!

 Todd Zaki Warfel
 President, Design Researcher
 Messagefirst | Designing Information. Beautifully.
 --
 Contact Info
 Voice:  (215) 825-7423
 Email:  [EMAIL PROTECTED]
 AIM:[EMAIL PROTECTED]
 Blog:   http://toddwarfel.com
 --
 In theory, theory and practice are the same.
 In practice, they are not.

 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-22 Thread W Evans
Yet, how do you get those 3-5 years without year 1!  Yes, I
have 3-5 years experience, but I think we all are doing ourselves a
disservice by not hiring junior folks.  If you're out there hiring, try to
consider a junior position, even as a contractor position if necessary.

I knwo businesses are out to make a profit - obviously - but I concur and
think we have an obligation, just like the old craft/guilds - since this is
a practice and craft - to bring on and train up junior and entry level
designers. We have a moral responsibility also to speak, give workshops, and
help each other grow the profession. I am not calling for anything formal
like a code of conduct, or codified practice-community volunteers - but if
we can - not only should we - we must.

On Fri, Feb 22, 2008 at 10:58 AM, Mary Austin-Keller 
[EMAIL PROTECTED] wrote:


 I think this is a serious problem with both our area and the general
 software industry.  There are so few junior job postings.  Most are for
 3-5
 years or more.  Yet, how do you get those 3-5 years without year 1!  Yes,
 I
 have 3-5 years experience, but I think we all are doing ourselves a
 disservice by not hiring junior folks.  If you're out there hiring, try to
 consider a junior position, even as a contractor position if necessary.
 It'll make your senior folks happier, as they can grow in their management
 skills plus ensure that when you really do need someone with experience,
 they're out there to find. Not to mention that in a few years, you'll have
 that senior person who you KNOW can do the job.

 Unfortunately I'm not the one who hires in my company, so I can only send
 out this e-mail and hope others can. :)

 Cheers,
 ~Mary
 --
 Mary Austin-Keller
 [EMAIL PROTECTED]


 On 2/21/08 6:59 PM, Loren Baxter [EMAIL PROTECTED] wrote:

  I'd like to reiterate Dave's earlier point of a distinct lack in
  career path.  Fresh out of college, the only two companies in
  California I found that were willing to hire junior IxD's were
  Google and Intuit.  Most other job postings had steep requirements in
  terms of experience and degrees.  It's a shame that so few are
  willing to train younger designers from the start.
 
 
  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
  Posted from the new ixda.org
  http://www.ixda.org/discuss?post=26170
 
 
  
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Creative Navigation

2008-02-22 Thread W Evans
It was attractive, but the orange arrow definitely some Fitt's issues. The
arrow is decent size - but if you didn't tell me - I would have had no idea
that that launched navigation. It's not that the site content on the main
page is so busy with imagery and content that there is even a need to hide
the navigation. It's just sitting on top a static image - so it's not like
it's distracting from a fantastic animated experience of Linsey Lohan nude,
or Britney doing the perp walk - so why hide the nav bar?

On Fri, Feb 22, 2008 at 12:48 PM, Charles B. Kreitzberg 
[EMAIL PROTECTED] wrote:

 I thought it was a really nice site and I like the design. I can see that
 there might be come confusions about the fact that the orange arrow leads
 to
 the menu. Perhaps it should have a word like menu on it or something to
 make it clear that it is clickable.

 The visual design is really nice (as is the visual design of your blog)
 and
 it is nice that the menu goes away and does not clutter the screen when it
 is not needed.

 I think the reader who gave the design a solid C is being rather harsh.

 Best,

 Charlie (snowed-in in Princeton, NJ)

 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Creative Navigation

2008-02-22 Thread W Evans
Scott's right - if it's intended audience is younger (than me),
entertainment site, and they added some beefed up flash on the home - like
concert footage or something - plus Britney doing a perp walk - it's pretty
cool :-)

On Fri, Feb 22, 2008 at 1:06 PM, Jeff White [EMAIL PROTECTED] wrote:

 That specific implementation aside, I like the idea of 'collapsed
 navigation' in certain situations. As Will implies - there are certain times
 when navigation could be less important than other content on the screen.

 For public websites, it seems a little risky. But for complex apps that
 serve a niche user base and are used frequently, I like the concept of get
 stuff out of my way and let me do my job. They'd quickly learn how the
 navigation works.

 Jeff


 On Fri, Feb 22, 2008 at 12:56 PM, W Evans [EMAIL PROTECTED] wrote:

  It was attractive, but the orange arrow definitely some Fitt's issues.
  The
  arrow is decent size - but if you didn't tell me - I would have had no
  idea
  that that launched navigation. It's not that the site content on the
  main
  page is so busy with imagery and content that there is even a need to
  hide
  the navigation. It's just sitting on top a static image - so it's not
  like
  it's distracting from a fantastic animated experience of Linsey Lohan
  nude,
  or Britney doing the perp walk - so why hide the nav bar?
 
  On Fri, Feb 22, 2008 at 12:48 PM, Charles B. Kreitzberg 
  [EMAIL PROTECTED] wrote:
 
   I thought it was a really nice site and I like the design. I can see
  that
   there might be come confusions about the fact that the orange arrow
  leads
   to
   the menu. Perhaps it should have a word like menu on it or something
  to
   make it clear that it is clickable.
  
   The visual design is really nice (as is the visual design of your
  blog)
   and
   it is nice that the menu goes away and does not clutter the screen
  when it
   is not needed.
  
   I think the reader who gave the design a solid C is being rather
  harsh.
  
   Best,
  
   Charlie (snowed-in in Princeton, NJ)
  
   
   Welcome to the Interaction Design Association (IxDA)!
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  --
  ~ will
 
  No matter how beautiful,
  no matter how cool your interface,
  it would be better if there were less of it.
  Alan Cooper
  -
  Where you innovate, how you innovate,
  and what you innovate are design problems
  ---
  will evans
  user experience architect
  [EMAIL PROTECTED]
  ---
  
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-21 Thread W Evans
1. BA is THE place for people like us to hang, so it would be
fan-fricken-tastic if the job board also allowed anon or not so anon
postings of resumes just for people in our field - then charge through the
nose for recruiters etc to come in and take a peak knowing it was  a closed
community. Hell - I would pay a premium to list my resume etc on BA knowing
that only recruiters actually looking for me and not a java engineer were
likely to contact me. I *Hate* their spam!

On Thu, Feb 21, 2008 at 10:21 AM, Christina Wodtke [EMAIL PROTECTED]
wrote:

 What I worry about is what we saw in boom 1.0, which was a ton of
 unqualified people taking on the title, creating a bad reputation, then
 returning to cab driving when the crash comes. OTOH, I was one of those
 under qualified people in the first wave, so maybe I should be more
 generous. hee.

 [Shameless plug]

 The job postings on jobs.boxesandarrows.com are extremely accurate. Less
 of them, but they are all aimed at the right demographic and thus have
 high relevancy.

 W Evans wrote:
  And I would love to blame the quality of the job posting sites. There
 search
  engines are terrible.
 
  Just now, I search in  Washington DC
 
  Information Architect (86 results - only 3 were for IA)
 
  Interaction Designer (41 results, only 1 for IxD)
 
  Interface Designer (10 results, only one for ID)
 
  Some of the things that come back in results are amazing. Search for IA
 and
  get senior java architect as a high ranked result?
 
 
 
 
  On Feb 20, 2008 2:26 PM, David Shaw [EMAIL PROTECTED] wrote:
 
 
  Andrei,
 
  I think you are looking at a number of different factors that are
  causing this.  From my point of view, I would love to move not only to
  the Bay area, but NY or Boston where there are tons of openings.
  However, the cost of living there is so outrageously expensive, it
  doesn't pay for me to relocate (I've got a house with a reasonable
  mortgage, as well as a family to consider).  It might be that many of
  the more experienced designers (like myself) see the same issues.  I
  would take a huge loss of quality of life if I went.
 
  Just my 2 cents.
 
  David
 
  On Wed, Feb 20, 2008 at 11:06 AM, Andrei Herasimchuk
  [EMAIL PROTECTED] wrote:
 
  Just a quick question: Where are all the interface and software
   designers in Silicon Valley? Has everyone just packed up and left or
   what? I see more job listings, postings and calls for resumes and yet
   there seem to be even fewer people to fill the jobs than ever before.
   I used to have trouble hiring at Adobe back in the late 1990s mostly
   due to the high experience and training requirements needed to work
   on software at that level, but that was before there was an influx of
   people and talent into software related products, especially from the
   web. And yet, now it seems that there's an even bigger gap in the
   designer to available job ratio than every before. Everyone I know is
   having trouble filling hiring requirements.
 
   Is it that the job requirements needed to get hired are too high? Not
   enough trained designers? Or is it something only happening in
   Silicon Valley? Browse the job listings and postings everywhere from
   companies in Silicon Valley and it seems we have a distinct lack of
   designers ready to fill all the openings.
 
   Opinions?
 
   --
   Andrei Herasimchuk
 
   Principal, Involution Studios
   innovating the digital world
 
   e. [EMAIL PROTECTED]
   c. +1 408 306 6422
 
 
   
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  --
  Art provokes thinking, design solves problems
 
  w: http://www.davidshaw.info
  
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 --
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 Principal Instigator
 415-577-2550


 Business :: http://www.cucinamedia.com
 Magazine :: http://www.boxesandarrows.com
 Product :: http://www.publicsquarehq.com
 Personal :: http://www.eleganthack.com
 Book :: http://www.blueprintsfortheweb.com

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No matter how beautiful

Re: [IxDA Discuss] Where are all the designers?

2008-02-21 Thread W Evans
Wow. I want to work where you work! Most interaction designers I know
in the Bay Area don't make anywhere close to this amount. I'd say
about half of this ($75-100k) is about average.

Therein lies the problem in the Bay Area Dan. How much is proximity to all
those great places/people/companies worth? Assume you live in a city with a
base cost of living index of 100, pay 1800 per month for rent or mortgage,
and make $100K -- and the same job in SV/SF pays $100K, but the cost of
living index is 132, you can naturally see why it would cause huge
shortages. Of course - in good times like these - SF grows in our sector
faster than most other regions b/c of all the access to capital to fund new
ideas.
I would seriously consider moving someday, but not for an effective pay cut.

On Thu, Feb 21, 2008 at 10:26 AM, Dan Saffer [EMAIL PROTECTED] wrote:


 On Feb 20, 2008, at 12:05 PM, dave malouf wrote:

  2) Like what David Shaw said. You've gotta be nutz, coocoo, and just
  insane to leave anyplace including NYC and move to SF unless you were
  guaranteed something between $150k-$200k, and HUGE relocation package
  upwards of $20-$30k. Having done relocates to both coasts I'm pretty
  familiar with what it takes at this point.

 Wow. I want to work where you work! Most interaction designers I know
 in the Bay Area don't make anywhere close to this amount. I'd say
 about half of this ($75-100k) is about average.

 I moved to SF in my mid-30s (with a family I should add) and yes, I
 won't be buying a house anytime soon, but if what's important to you
 is doing really interesting work surrounded by a high calibre
 interaction design community, the Bay Area is hard to beat. The access
 you get to some amazing people and companies (startups and giants
 alike) is almost unreal. In a few block radius from my office there is
 frog, Twitter, Yahoo labs, Cooper, Hot, IDEO, Six Apart, Technorati,
 Adobe, Nokia...the list goes on and on.

 Location still matters.

 Dan


 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-21 Thread W Evans
Dan, when I read this:
Geographic concentration encourages innovation because ideas flow more
freely, are honed more sharply, and can be put into practice more
quickly when innovators, implementers, and financial backers are in
constant contact. Creative people cluster not simply because they like
to be around one another or prefer cosmopolitan centers with lots of
amenities (though both things tend to be true). They cluster because
density brings such powerful productivity advantages, economies of
scale, and knowledge spillovers.

I couldn't help think how many IxDers found Espresso Gallery in Savannah
last week (2 weeks ago? Sad!)...


On Thu, Feb 21, 2008 at 10:49 AM, Dan Saffer [EMAIL PROTECTED] wrote:


 On Feb 21, 2008, at 7:26 AM, Dan Saffer wrote:

  Location still matters.
 

 Just to follow up on my own comment (hee), here's an excerpt from
 Richard Creative Class Florida's new book, Who's Your City? How the
 Creative Economy Is Making Where You Live the Most Important Decision
 of Your Life.

 http://www.fastcompany.com/magazine/123/in-praise-of-spikes.html

 It's a mantra of the age of globalization that place doesn't matter.
 Technology has leveled the global playing field--the world is flat.
 When the world is flat, says New York Times columnist Thomas
 Friedman, you can innovate without having to emigrate.

 It's a compelling notion--but it's wrong. Today's global economy is
 spiky. What's more, the tallest spikes, the cities and regions that
 drive the world economy, are growing ever higher while the valleys,
 with little economic activity, recede still further.

 ...

 Geographic concentration encourages innovation because ideas flow more
 freely, are honed more sharply, and can be put into practice more
 quickly when innovators, implementers, and financial backers are in
 constant contact. Creative people cluster not simply because they like
 to be around one another or prefer cosmopolitan centers with lots of
 amenities (though both things tend to be true). They cluster because
 density brings such powerful productivity advantages, economies of
 scale, and knowledge spillovers.

 ...

 The main difference between now and a couple of decades ago is that
 the economic and social distance between the peaks has gotten smaller.
 People in spiky places are often more connected to one another, even
 from half a world away, than they are to people in their own
 backyards. This peak-to-peak connectivity is accelerated by the highly
 mobile, global creative class, about 150 million people, who migrate
 freely among the world's leading cities--places such as London, New
 York, Paris, Tokyo, Hong Kong, Singapore, Chicago, Los Angeles, and
 San Francisco.

 Meanwhile, second-tier cities from Detroit to Nagoya to Bangalore are
 locked in potentially devastating competition for jobs, people, and
 investment. And in the so-called developing world, millions upon
 millions of people whose culture and traditions are being ripped apart
 by globalization lack the education, skills, or mobility to connect to
 the world economy. They are stuck in places that are falling further
 and further behind.
 
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No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-21 Thread W Evans
To that point - those of us who *have* been hiring managers in the past - if
we want things to change - we have to take responsibility for partnering
with HR/Recruiter people. I have spent many an hour on the phone just
talking about the issues, skills, mindset, background of people that might
be a match - and educating about IxD and IA along the way.

BTW: Has anyone noticed the BIG shift in the last 7 years of a whole crop of
new recruiters following a new business model. In essence - they have
taken the call center business model, extended it to recruiting and
outsourced it to India. All the initial job board search/keyword matching
and initial screening is done there (with US phone#, business address), and
once the initial screening is done - candidates are passed along to client
facing recruiters in based in the US. I have no idea if this is a long term
trend, but with growth in real wages in call center places like Bangalore -
I can't see this as sustainable, and it may move again to the Philippines.
Just find it interesting - no point to this I guess.

On Thu, 21 Feb 2008 12:16:09, dave malouf [EMAIL PROTECTED] wrote:

 Andrei,
 To get back to your question, if you are still listening.
 1) The market is just harshin' right now.
 2) Your specific criteria of combining (I'm not arguing the merits)
 code  design skills in a single person/role is even harder to find.
 The bulk of this generation of designers is just not trained as such.

 If I were you I would recruit heavily from the interactive design
 programs at art/design/technical schools and build the specifics of
 IxD talent you need through mentorship. There is no program
 concentrating on IxD or even a segment of IxD that will create the
 type of designer you are looking for.

 Basically, you're going to have to breed your own.

 I know you are connected with SJState, and I'm sure that you can try
 to hook into Art Institute and CCA as well to find the junior talent.
 There are more visual aestheticists   technologists than there are
 behavioral aestheticists   technologists out there. And finding all 3
 in 1 person I haven't seen in a resume in a long time and I would
 love to have it!

 Oh! and if I found it, I wouldn't tell you b/c I'm hiring

 3) I don't think there is anything going on in SV that isn't going
 on in the other hubs around the world. It might feel worse, but
 everyone is struggling. Join the pity party!

 4) People have keyed in on some good issues about the way we talk
 about ourselves and the issues around HR/IxD relationships that as an
 org and as a community of practice we have to do a better job with.
 BTW, I have been trying to settle on a definition and create firm
 labels for half a decade now and well, you and I just disagree. ;)

 -- dave


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=26170


 
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No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] GMails New Contact Manager

2008-02-21 Thread W Evans
Amnon - At least you can try to use it --
*
I can't! *

None of my contacts show up in the list. I can mouse over what I guess might
be the rows where the names exist - but the names don't appear.  When you
can't even read the names of your contacts because they don't exist, there
is a real problem with the UI.

Can't tell who did the UI, but it must have been someone at Google. I doubt
they outsource any of their UI designs.

On Thu, Feb 21, 2008 at 4:35 PM, Amnon Dekel [EMAIL PROTECTED] wrote:

 I am a long time fan of GMAIL and Google's keep it simple and clean UI
 philosophy. Unfortunately the new contact manager seems to have not been
 designed by Google. I have had a really frustrating experience in creating
 a
 contact group with 20 emails of my students, none of which are existing
 contacts. With the old UI I just create a new group and past all the
 addresses into the entry field and voila- new group created. With the new
 UI
 I have the choice of creating a contact for each of the 20 emails (no
 way!)
 and then add them to the group, or I can create a CVS file and import it.
 I
 tried the second option but the contact manager would not eat it and gave
 me
 an error on it each time. Even if it had accepted it- it wouldn't have
 mattered since gmail needs to cater to normal users, not users who can
 create CVS files by hand.

 So my solution was simple but annoying: I switched back to the OLD UI,
 created the contact group and then switched back to the NEW UI, praying
 that
 all the new features that I love (i.e. label coloring etc) would not get
 ruined in the process- luckilly the process succeeded.

 So- the point- the new Gmail contact manager suffers from a badly executed
 UI design- apart from the problem I described it has additional UI
 problems
 which I will not add to this already too long post.

 I hope the GMAIL team which has done such a wonderful job in creating the
 best web based email today (in my opinion) gets back to basics and fixes
 this as soon as possible. If anyone here knows anyone from the team I
 would
 appreciate it if they could forward this email to them. Looking through
 the
 Gmail forum I see that I am not the first one frustrated with this and
 hope
 they fix it.

 --
 :::...::..:::...:::
 Amnon Dekel
 Cell: +972 54 813-8160
 :::...::..:::...:::
 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-21 Thread W Evans
As I said earlier about BA to Christina, we need something where designers
can anon post resumes -- either BA, or maybe here on IxDA someday.
I know we have gatekeepers on our list - but all the recruiters that
actually post here have positions that are completely relevant to the
community -- I would say over 95% relavant. We may not all like the job
descriptions, but they are a lot more relevant than a junior systems analyst
posting - or a life insurance posting.

On Thu, Feb 21, 2008 at 4:32 PM, mark schraad [EMAIL PROTECTED] wrote:

 And... the word seems to have gotten out that this position is ill defined
 and pays rather well. Like Andrei, I am getting resumes that are all over
 the mat and hardly qualified. Lots of people with a tech background and
 absolutely no design foundation.
 Mark


 On Thu, Feb 21, 2008 at 3:52 PM, W Evans [EMAIL PROTECTED] wrote:

 
  BTW: Has anyone noticed the BIG shift in the last 7 years of a whole
  crop of
  new recruiters following a new business model. In essence - they have
  taken the call center business model, extended it to recruiting and
  outsourced it to India.




-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] The Most Frequently Used Features in Microsoft Office

2008-02-20 Thread W Evans
My biggest - one of them at least, axes to grind - is the use of
in-language, jargon, bad metaphors and cliches. The most annoying one,
however, is the use of sports metaphors in diction. I have seen politicians
speeches and marketing websites where a reader is subjected to paragraphs of
nothing more than bad-metaphors and cliches strong together, one after
another, signifying (in the Lacanian sense) nothing whatsoever. I don't want
to touch-base to enhance synergies while mitigating against potentialities,
knock it out of the park, hit a home run, score a touchdown while standing
shoulder to shoulder with my team mates, or create any win-win situations
that leverage my core competencies. For those so inclined - or those
incapable of expressing themselves without the use of pretentious diction,
false analogies, verbal false limbs, or glittering generalities -
definitely read the classic Orwell - Politics amd the English Language,
http://www.mtholyoke.edu/acad/intrel/orwell46.htm

And that is my axe to grind today :-)

On Feb 19, 2008 11:02 PM, Anthony Hempell [EMAIL PROTECTED] wrote:

 In my experience you can choose to describe your idea/concept/business
 case to the VP of Marketing using the jargon that gets you props on
 the IxDA list, or you can use the marketese vocabulary they are used
 to and makes them feel warm and fuzzy.

 Whatever gets the ball into the end zone, so to speak.


 On 19-Feb-08, at 7:34 PM, Christine Boese wrote:
 
  Is it really true traditional media can't deal with this radical
  idea of
  active creators talking back to the big media bosses, so we gotta
  diminish
  it by calling it by the old names, by defining it completely in
  terms of
  what we want these people to be, not what they are?

 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Technology Review puts Offline Web Apps in their top 10 emerging technologies

2008-02-20 Thread W Evans
And another reason to thank you for the link was there special report on
advances in Search:
*Special Reports Next-Generation Search*
http://www.technologyreview.com/specialreports/specialreport.aspx?id=2
-- 
~ will

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Re: [IxDA Discuss] Technology Review puts Offline Web Apps in their top 10 emerging technologies

2008-02-20 Thread W Evans
Thanks for the link Dave - and some very interesting things in the list -
but one thing I was thinking is that we have been, as
software/web/interface/interaction designers - stuck in the exact same (for
the most part), paradigm for GUIs since 1968.
Wow. It was exactly 40 years ago that Engelbart (
http://en.wikipedia.org/wiki/Douglas_Engelbart) first introduced the WIMP
(Windows, Icons, Menus, Pointer) GUI and we are still using it today. When
is the next interaction gestalt going to sweep over us. Gesture interfaces
like the very rudimentary one on the iPhone is a step - but it's still
essentially a WIMP interface. Where is the next true revolution in
computer-human interaction?

On Feb 20, 2008 8:57 AM, David Malouf [EMAIL PROTECTED] wrote:

 I realize we aren't all webbies, or even software designers, but I found
 the
 inclusion of Offline Web Applications in Technology Reviews list of 10
 emerging technologies intriguing.
 While I agree in the importance of this step for web technologies, I
 didn't quite see it as the sliced-bread quality of say Wireless Power
 that
 was in the same list.

 So, I got thinking. Read the list (even the back lists are available) and
 let's brainstorm a bit on what we think the emerging technologies of
 interface design/technology are and why it is important.

 Hit me w/ your best shot!

 Here's the link to the TechnologyReview.com article:
 http://www.technologyreview.com/specialreports/specialreport.aspx?id=25

 -- dave


 --
 David Malouf
 http://synapticburn.com/
 http://ixda.org/
 http://motorola.com/
 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-20 Thread W Evans
And I would love to blame the quality of the job posting sites. There search
engines are terrible.

Just now, I search in  Washington DC

Information Architect (86 results - only 3 were for IA)

Interaction Designer (41 results, only 1 for IxD)

Interface Designer (10 results, only one for ID)

Some of the things that come back in results are amazing. Search for IA and
get senior java architect as a high ranked result?




On Feb 20, 2008 2:26 PM, David Shaw [EMAIL PROTECTED] wrote:

 Andrei,

 I think you are looking at a number of different factors that are
 causing this.  From my point of view, I would love to move not only to
 the Bay area, but NY or Boston where there are tons of openings.
 However, the cost of living there is so outrageously expensive, it
 doesn't pay for me to relocate (I've got a house with a reasonable
 mortgage, as well as a family to consider).  It might be that many of
 the more experienced designers (like myself) see the same issues.  I
 would take a huge loss of quality of life if I went.

 Just my 2 cents.

 David

 On Wed, Feb 20, 2008 at 11:06 AM, Andrei Herasimchuk
 [EMAIL PROTECTED] wrote:
  Just a quick question: Where are all the interface and software
   designers in Silicon Valley? Has everyone just packed up and left or
   what? I see more job listings, postings and calls for resumes and yet
   there seem to be even fewer people to fill the jobs than ever before.
   I used to have trouble hiring at Adobe back in the late 1990s mostly
   due to the high experience and training requirements needed to work
   on software at that level, but that was before there was an influx of
   people and talent into software related products, especially from the
   web. And yet, now it seems that there's an even bigger gap in the
   designer to available job ratio than every before. Everyone I know is
   having trouble filling hiring requirements.
 
   Is it that the job requirements needed to get hired are too high? Not
   enough trained designers? Or is it something only happening in
   Silicon Valley? Browse the job listings and postings everywhere from
   companies in Silicon Valley and it seems we have a distinct lack of
   designers ready to fill all the openings.
 
   Opinions?
 
   --
   Andrei Herasimchuk
 
   Principal, Involution Studios
   innovating the digital world
 
   e. [EMAIL PROTECTED]
   c. +1 408 306 6422
 
 
   
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 --
 Art provokes thinking, design solves problems

 w: http://www.davidshaw.info
 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Where are all the designers?

2008-02-20 Thread W Evans
so they work from a skills and background checklist and if a

 resume doesn't use the same set of magic words that their list does,
 you lose someone who might actually be a perfect candidate


Then it seems they are no better than a machine.

--

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Re: [IxDA Discuss] HCI Blog Aggregate

2008-02-15 Thread W Evans
What is a planet besides of course the celestial variety?

On Fri, Feb 15, 2008 at 9:17 AM, Celeste 'seele' Paul [EMAIL PROTECTED]
wrote:


 PlanetHCI.org has been dead for a while, but I don't know of any other
 good
 HCI/usability/ia/design blog planets.  Does anyone have any suggestions
 (or
 knows who owns PlanetHCI.org to get it back up and running)?

 --
 Celeste 'seele' Paul
 www.obso1337.org
 
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~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] friday fun: what's the coolest thing you've designed?

2008-02-15 Thread W Evans
Hands down your best work to date!

On Fri, 15 Feb 2008 12:34:34, dave malouf [EMAIL PROTECTED] wrote:

 the interaction design association


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=25992


 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Thoughts on Alan Cooper's Keynote

2008-02-13 Thread W Evans
Manifestos are beautiful - and I can't argue with these - but it's the
practice and process of any methodology carried out by real people that is
all that matters. The communist manifesto was a work of literary art. Stalin
killed 50 million people. Manifestos don't always lead to good outcomes in
reality.

On Feb 13, 2008 5:38 AM, Jeff White [EMAIL PROTECTED] wrote:

 I realize I'm the wrong Jeff, but here are the values:

 Manifesto for Agile Software Development

 We are uncovering better ways of developing
 software by doing it and helping others do it.
 Through this work we have come to value:

 Individuals and interactions over processes and tools
 Working software over comprehensive documentation
 Customer collaboration over contract negotiation
 Responding to change over following a plan

 That is, while there is value in the items on
 the right, we value the items on the left more.

 http://agilemanifesto.org/

 On Feb 12, 2008 11:34 PM, David Malouf [EMAIL PROTECTED] wrote:
  Jeff, can you please lay out these values you speak of?
  The reason I ask is that every agile method I have been acquainted with
 (and
  quite a few) have real processes and methods to them, not values.
  I do realize there are differences among them at a granular level but
 there
  are many repeat processes.
 
  1. small iterations
  2. don't document
 
  Those 2 seem to jump to mind.
  Almost all have a point where they consider users.
  But then again, I know many design processes that don't do that much.
 
  But this is doing design.
 
  If you are going to quote Bill, to try to support agile, that is really
 a
  leap, don't ya think. Since his talk was fully grounded to talk about
  design up front to the point of getting a green light, considered with
  collaboration throughout both pre and post-greenlight. Doesn't seem very
  agile to me?
 
  In the end, my problem has always been, one of forced assimilation. Tell
 me
  a designer centered agile process and I will rescind what I've been
 saying.
  But the values associated with agile all derive from engineering
 concerns,
  and in themselves are a protectionist reaction to businesses deep upset
 with
  time to market (a concept that Alan tried to tell us was flawed).
 
  Maybe there is a way to do design centric agile product lifecycles, or
  better to Jared's point, just holistic agile processes. I have not seen
 them
  yet.
  To be honest, I'm not in a rush.
 
  BTW, the end result of both software and hardware is the same. A
 product.
  The difference is that one is done with a factory of machines and the
 other
  is done with a factory of human beings. A single product is made in
 either
  case. I also think that my comment about the fungeability of software
 has
  not been addressed. That is to say that software no matter the platform
 is
  not really as cheap and quick as we think and this basic flaw is why we
 need
  more up front (a whole lot).
 
  -- dave
 
 
  On Feb 12, 2008 5:02 PM, Jeff Patton [EMAIL PROTECTED] wrote:
 
   All, please excuse the quick message pecked out with my thumbs.
  
   I'm struggling with the broad generalizations about designers and
   agile.  Projects and products vary wildly in their goals, users,
   number of user goals, and breadth of scope.  Teams and companies vary
   wildly as well.  I'm a proponent of good design and allowing design
   thinking to cross into the development process with the ultimate goal
   of getting something valuable into the hands of people.
  
   Agile development isn't a process, it's a value system.  That value
   system motivates people to construct specific processes - but the
   agile manifesto only describes the values.  At the ixda conference I
   saw a presentation from the dopplr guy.  The process he described
   himself following any agile person would identify as agile.  He's
   working directly with developers, collaborating, and releasing
   software regularly.  It seems a nice rewarding worklife to strive for.
  
   Finally,  it's difficult to compare the process used to design a
   manufactured product like a phone, car, or vacuum cleaner with a
   product like software where we make only one.  Without knowing much
   about the design process of these sorts of products, my guess is they
   end with at least one full working product (the prototype) + a
   manufacturing process for it.  Software just needs to end up with the
   full working product.  Didn't Alan say everything's a prototype until
   it ships?
  
   Finally, I love Bill's comment on prototype fidelity.  there's only
   right and wrong fidelity  the moment you stop learning from paper,
   powerpoint, or photoshop, it's time to go to code.  Some leap to code
   sooner than they should, some designers leap for photoshop when they
   should be leaping for a pencil.  When all you have is a hammer,
   everything looks like a nail.  If you're suspicios of hammers, then
   when all you have is a hammer, everything looks like a 

Re: [IxDA Discuss] Education and Skill Sets

2008-02-13 Thread W Evans
Start by looking at our archives - under the topic education:
http://www.ixda.org/topics.php?topic=education

Off the top of my head - Carnegie Mellon, Bentley College, Kent State, NYU,
Pratt, SCAD

I would write to the other, but I have a train to catch!

On Feb 13, 2008 2:42 AM, Cheryll-Bellsouth [EMAIL PROTECTED] wrote:

 What schools in the USA have graduate programs in
  Interactive Design which are considered to be the best?

 What skill sets are necessary to successfully work in the interaction
 design business?

 Thank you


 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Thoughts on Alan Cooper's Keynote

2008-02-13 Thread W Evans
I made no reference to the nazis!

On Feb 13, 2008 6:49 AM, Jeff White [EMAIL PROTECTED] wrote:

 Ha!

 On Feb 13, 2008 6:10 AM, Scott McDaniel [EMAIL PROTECTED] wrote:
  Is this close enough to Godwin's Law to call it?
 
  On Feb 13, 2008 5:49 AM, W Evans [EMAIL PROTECTED] wrote:
   Manifestos are beautiful - and I can't argue with these - but it's the
   practice and process of any methodology carried out by real people
 that is
   all that matters. The communist manifesto was a work of literary art.
 Stalin
   killed 50 million people. Manifestos don't always lead to good
 outcomes in
   reality.
  
 
  --
  'Life' plus 'significance' = magic. ~ Grant Morrison
 
  
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Keeping content relevant in 2015

2008-02-13 Thread W Evans
Jerome -

I really like the article and a lot of the ideas that you put down. I would
wonder if you wanted to extend the article to cover more than just the time
dimension as is relates to relevance Specifically significant changes in
natural language processing and semantic analysis of large bodies of
content/information - which - if correctly implemented - would allow for
much greater accuracy in determining relevance in search results. In some
cases time is the most relevant factor - but often times not. Another is
that we are still in the early stages of designing interactions that really
aid in the creation of rich experiences re: findability, information
foraging etc (see Ambiant Findability: Morville, Patricia Bates, Perolli,
etc - regarding various ideas about information seeking behavior) -
particularly as it relates to designing interfaces. Oft times - we have
powerful algorythms and relevancy engines - but on the front end users are
stuck with the old advanced search - aka let's all learn boolean logical
operators - which we all know is a complete, dismal failure - most (insert
very large %), or users have no idea the difference between And, Or, and XOR
- and if we could find a great way to represent those in a UI - we would
rock and deserve many rewards in heaven.

~ will

PS Thanks for the interesting read this morning.

On Feb 13, 2008 7:09 AM, Jerome Ribot [EMAIL PROTECTED] wrote:


 Hey guys,

 I've just written some ideas about how we might need to manage and
 keep our content relevant in the future. It revolves around the idea
 of a 'forgetful interface'.

 See what you think.

 http://ribot.co.uk/blog/

 any feedback / thoughts would be most appreciated

 cheers



 Jerome Ribot
 Creative director - ribot
 +44(0)7734 821522
 http://ribot.co.uk

 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Evil Datagrids! ( was RE: Fwd: Thoughts on AlanCooper's Keynote )

2008-02-13 Thread W Evans
Another thing - start by not thinking about rows of data filled with
records. Instead start with the fundamental unit -
A person in a HR system
A book in a library
A car in used car lot.

Imagine them all as nodes on a graph. Now - instead of being simple circles
representing - say - honda accord - think of the shape as a dodecahedron.
Every place on the shape where vertices meet is called a faced - which maps
to an attribute - say - color, price, mpg, horsepower - now imagine all the
more powerful ways of dynamically visualizing things/sorting things (nodes -
cars) based on those facets, grouping them in sets of thinks - like playing
with math blocks as a kid - if you start to think about discreet database
records as objects like this thought experiement - you might come up with
whole new ways to display the data.

On Feb 13, 2008 4:41 PM, W Evans [EMAIL PROTECTED] wrote:

 Tufte is a good place to start - Envisioning Information, Visual Display
 of Quantitative Data, Beautiful evidence. His examples are old, but the
 ideas about how to think about the problem are par none!

 2008/2/13 Pierre Roberge [EMAIL PROTECTED]:

 Greg said:
  Not being funny, just looking to learn something from folks with way
  more experience than myself!
 
  My Response:
 
  Sparklines come to mind or anything à la Tufte.
 
  http://www.edwardtufte.com/bboard/q-and-a-fetch-msg?msg_id=0001OR
 
 
  Pierre Roberge
  User Experience Designer - Business Analyst
  etfs
 
  (819)-566-2901 #2193
  1-800-465-8602 #2193
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 --
 ~ will

 No matter how beautiful,
 no matter how cool your interface,
 it would be better if there were less of it.
 Alan Cooper
 -
 Where you innovate, how you innovate,
 and what you innovate are design problems
 ---
 will evans
 user experience architect
 [EMAIL PROTECTED]
 ---




-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Evil Datagrids! ( was RE: Fwd: Thoughts on AlanCooper's Keynote )

2008-02-13 Thread W Evans
Tufte is a good place to start - Envisioning Information, Visual Display of
Quantitative Data, Beautiful evidence. His examples are old, but the ideas
about how to think about the problem are par none!

2008/2/13 Pierre Roberge [EMAIL PROTECTED]:

 Greg said:
 Not being funny, just looking to learn something from folks with way more
 experience than myself!

 My Response:

 Sparklines come to mind or anything à la Tufte.

 http://www.edwardtufte.com/bboard/q-and-a-fetch-msg?msg_id=0001OR


 Pierre Roberge
 User Experience Designer - Business Analyst
 etfs

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 you have received this in error, please contact the sender and delete
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Thoughts on Alan Cooper's Keynote

2008-02-12 Thread W Evans
I suggest you take a look at Scott Ambler's Agile Modeling site; this is a
good intro
http://www.agilemodeling.com/essays/initialArchitectureModeling.htm
to
how initial modeling fits in.  (Ambler is about the most authoritative you
can get with agile, so if you want to gain an understanding of what agile
should be, he's a good source.)  You'll note that he includes UI design in
this up front modeling (calls it UI flow models).  That's where it
seems interaction designers would do well to plug in to do their up front
modeling.

Where does User Research, Abductive brainstorming (from Design Thinking);
conceptual modeling and prototyping fit into his model? Does his methodology
call for requirements up front? How can this method possibly create new
innovations if it is essentially the same old requirementsdesigndevelope
test process?

My take is simple - and I do have baggage. I worked for a few years at a
company and was afforded almost a year to do user research, personas,
wireframes, flows - for a thick client application. Then I spent another 3
months prototyping ideas from brainstorming in MS Expressions Blend -- after
all this was over - all of it was handed over to a development team that was
adopting Agile. Sounds good? Kind of, I guess - we'll see what they produce
since I left to work in the most truly agile of all environments - 3 guys
working in a garage.

My baggage? I have gone to 2 conferences and have has 3 all day workshops on
Agile + UCD. My money would have been better spent on Beer. All were either
conducted by either Agile centric software architects with little or no
understanding or experience with real UCD - another was from a UCD guru who
lectured for a day on the process - but had never actually been the UX
Architect on an Agile project.

If UCD is allowed upfront - then handed off to an Agile development team -
it could work - I just have not seen/heard of one successful case study of
the two integrated.

~ w. (the baggage guy)

On Feb 12, 2008 3:16 PM, J. Ambrose Little [EMAIL PROTECTED] wrote:

 Hi folks,

 Wow, quite the little hornet's nest this has stirred up.  Here's my
 (further) take on this question of agile w/ UX.

 First off, it seems to me that a lot of folks (devs included) have baggage
 and multifarious connotations with the term agile.  I don't see a lot of
 value in debating those.  Nor do I think much more anecdotal evidence will
 help--software projects (with good UX) can succeed or fail with any
 process,
 as has been noted.  The
 evidencehttp://www.ambysoft.com/surveys/agileMarch2007.htmlin
 business software, at least, is that agile lends itself to greater
 success.

 What I see here in terms of what is disliked about agile is this
 perceived concept that agile means lack of coherent design.  I shudder to
 think of anyone (engineer or designer) jumping headfirst into a
 project
 without any sort of coherent vision that has at least been fleshed out at
 a
 high level.  I hope we can all agree that this is bad.
 I suggest you take a look at Scott Ambler's Agile Modeling site; this is a
 good intro
 http://www.agilemodeling.com/essays/initialArchitectureModeling.htm
 to
 how initial modeling fits in.  (Ambler is about the most authoritative you
 can get with agile, so if you want to gain an understanding of what agile
 should be, he's a good source.)  You'll note that he includes UI design
 in
 this up front modeling (calls it UI flow models).  That's where it
 seems interaction designers would do well to plug in to do their up front
 modeling.  Then as you go through the iterations, you flesh out and
 refactor
 your designs along with the engineers.

 For my part, I think a huge part of the success of a project depends upon
 the actual usefulness of the thing being designed and built.  You can make
 a
 product as usable, desirable, interactive, and rich as you want, but if in
 the end it doesn't actually do what needs to be done, it doesn't matter.
 The goal of agile is to tackle this important facet of UX--usefulness--in
 a
 more successful manner than waterfall has.

  Based on my experience and knowledge of the ways devs think, making the
 case for UX is already an uphill battle with a lot of dev shops.  If you,
 as
 the UX advocate, try to force a particular methodology down their throats,
 you're only going to make your job harder.  Instead of calcifying and
 arguing about methodologies, as UX pros, I'd suggest you simply ensure
 that
 you make your needs clear to the biz and devs you'll be working with.  Try
 to figure out how to work your needs into the process they have in place
 and
 be flexible (adapt).

 --Ambrose

 J. Ambrose Little
 UXG Lead  Codemunicator
 infragistics.com
 
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Re: [IxDA Discuss] Fwd: Thoughts on Alan Cooper's Keynote

2008-02-12 Thread W Evans
True Scott - which is why brainstorming and prototyping by IxD people should
be done first!

If everything was thrown in a data table - we would never have the 3-d
flip-book carousel to page through our CDs on our iPhones. Lotus 1-2-3 came
out 25 years ago - we might think about innovating once in a while :-)

On Feb 12, 2008 1:37 PM, Scott McDaniel [EMAIL PROTECTED] wrote:

 In a strict display sense, this is the single most common phrase I've
 heard from
 engineers/programmers about design:
 Why not just throw it in a data table and be done with it?

 Scott

 On Feb 12, 2008 11:40 AM, Christopher Fahey
 [EMAIL PROTECTED] wrote:
  On the subject of Alan Cooper's keynote, did he provide any clarity
  on his assertion a few months ago that it is the norm for engineers
  to start coding without having done even one second of thinking about
  design? Not just neglecting to do any interaction or UX design, but
  not doing any code planning/design or any design of any sort whatsoever.
 
  I was really confused by that, and I think the thread on this list
  about that topic kind of fizzled out.
 
  Cheers,
  -Cf
  --
 If we don't believe in freedom of expression for people we despise, we
 don't believe in it at all.
 Noam Chomsky
 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] How to transition from technical writer to interaction designer?

2008-02-12 Thread W Evans
 I would strongly encourage all designers, and particularly young
 designers to begin putting in that extra time to document your work,
 processes, iterations, and outcomes.

Yes! To quote Dan B again - IxD should not just spring forth like Athena
from Zeus's forehead. Show iterations, mock-ups - whiteboard to paper to
visio to photoshop to html -- if you can - the complete lifecycle where
great ideas have to be left on the floor because of contraints, or because a
stakeholder didn't like fuchsia (and explain that the stakeholder didn't
like fuchsia - and that you showed research that said the target persona's
were 75% more likely to do some actionable item if the design was fuchsia
but you lost that battle and describe how bitter you felt afterward). This
is what I would do going forward - since you are just starting to gather a
strategy to move into this pain and angst-filled craft.
Good Luck.

Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] How to transition from technical writer to interaction designer?

2008-02-12 Thread W Evans
Do you see IA as a necessary intermediate step? Or is it starting out on a
parallel (and to me, less interesting-sounding) path?

No. I don't think there is a yellow brick road to IxD that requires IA as an
intermediate step - but I do know that a rather large portion of the people
on this list have at times been IAs - or been required to produce IA type
deliverables like basic user research and personas, site maps, wireframes,
prototypes, task flows, design specifications, and visual design comps. At
the end of the day, we are practitioners, and many times the product or our
efforts are deliverables that have a lot of overlap with what might be
considered large portions of IA type work (for instance - we may not
actually do a content inventory, or develop a taxonomy - but if those
artifacts don't exist - we will have a very hard time indeed - so someone
must do them). We also may not create personas - but someone is going to
need to do them if we want to even think we are designing something based on
real users (fundamental to UCD), and not just making stuff up (designer
centered design? stakeholder centered design, anyone?). So back to the point
- we are all about the practice of the craft of IxD - and that means,
naturally - practice - and a craft is nothing if you aren't creating
deliverable [plug - check out Dan Brown's book Communication Design for a
great exegesis, background, and damn well written volume about all the types
of deliberables that can go into meaningful and well done user centered
design], then what are we doing? If a silver smith is simply reading about
silver theory and lecturing on silver aesthetics - then he isn't pounding
out stuff made from silver - is he! So anyway - reading about what we do is
good - but secondary to the act, process, work of producing stuff - like
flows, wireframes, designs, interactive prototypes, paper prototypes -
whatever it is.

On Feb 12, 2008 8:11 AM, Martin Polley [EMAIL PROTECTED] wrote:

 Hi Will,

 snip

  I think there is actually a gentle path from Technical Writer »
  Information Architect » IxD because I see it as a journey from structured
  content to structuring content (organization, flow), to flow and behavior
  (creating the dialogue between people and system, people and people, people
  and environment).

 /snip

 Do you see IA as a necessary intermediate step? Or is it starting out on a
 parallel (and to me, less interesting-sounding) path?

 snip

  I agree that you don't need a fancy degree - but taking a few HCI and
  interaction design classes would certainly help in the Why and How but
  if you do it on your own - start with the What. Decide on something you want
  to design for yourself, a blog, personal site, whatever - spend alot of time
  on well designed sites (web might be the easiest medium to start with), and
  COPY. That's right - just find some well designed sites - like Boxes and
  Arrows - and plagiarize (for yourself - don't actually post someone else's
  design as your own) - the more you design like that - it will be like muscle
  memory - and eventually you will be creating your own things.

 /snip

 That makes a lot of sense. Learning by doing. But this is more relevant
 for developing IA and visual/aesthetic skills, right? (Which brings me back
 to my previous question about whether IA is a necessary step.) And it also
 leads into another question -- which are the most important skills that I
 should be trying to develop? And out of these, which are the most important;
 what should I start with?

 Thanks very much,

 --
 Martin Polley
 Technical Communicator
 +972 52 3864280
 http://capcloud.com/




-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] How to transition from technical writer to interaction designer?

2008-02-11 Thread W Evans
I think there is actually a gentle path from Technical Writer » Information
Architect » IxD because I see it as a journey from structured content to
structuring content (organization, flow), to flow and behavior (creating the
dialogue between people and system, people and people, people and
environment). I agree that you don't need a fancy degree - but taking a few
HCI and interaction design classes would certainly help in the Why and
How but if you do it on your own - start with the What. Decide on
something you want to design for yourself, a blog, personal site, whatever -
spend alot of time on well designed sites (web might be the easiest medium
to start with), and COPY. That's right - just find some well designed sites
- like Boxes and Arrows - and plagiarize (for yourself - don't actually post
someone else's design as your own) - the more you design like that - it will
be like muscle memory - and eventually you will be creating your own things.


On Feb 11, 2008 11:55 AM, Robert Hoekman, Jr. [EMAIL PROTECTED] wrote:

  I am a technical writer, and I want to be an interaction designer. How
 do
  I
  get there from here?


 At my last in-house position, the Documentation team and the UX team
 shared
 a suite. And there was one guy who would have made an excellent IxD.
 Making
 him part of my team would have been as simple as moving his desk to the
 other side of the room.

 Of course, if you do it on a consulting basis, it's a simple matter of
 putting interaction designer on your business card. ;)

 But seriously. It's all about the portfolio. Prove you know what you're
 talking about, and it doesn't matter where you went to school (or if you
 went to school at all, for that matter).

 -r-
 
 *Come to IxDA Interaction08 | Savannah*
 February 8-10, 2008 in Savannah, GA, USA
 Register today: http://interaction08.ixda.org/

 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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Re: [IxDA Discuss] look and feel

2008-02-11 Thread W Evans
From the post:
Brands are about ideas not just logos, 'look and feel' refers to the
brand's supporting graphic elements, typography, colour palette, material
palette, photographic style etc, these are elements that can help
communicate the brand message or story.

Yeah - I disagree. I don't think the term look and feel signifies all
those complex concepts. I don't think clueless clients think about the term
look and feel, and think about all the various intertwingled elements of a
complete brand/identity strategy. Voice, palette, logotype, style guide,
story, emotives, comprehensive experiences from call centers to physical
spaces is much much bigger than just look and feel. Also - people never user
the term to refer to the look and feel of packaging, print, tradeshow
booths - it seems to be a website/web application -only term.

On Feb 11, 2008 2:25 PM, mark schraad [EMAIL PROTECTED] wrote:

 There is an interesting editorial and follow up discussion regarding the
 term 'look and feel' - at the design observer (mostly a graph design
 blog).
 I have used the term many times when speaking to clients. To me it is
 everything about the site that is visual, except for the interactions.
 http://www.designobserver.com/archives/032084.html#comments

 

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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Re: [IxDA Discuss] Monday. Ugh!

2008-02-11 Thread W Evans
Ditto!

I arrived back in Boston last night (quite a few IxDers on the leg from
Savannah to Charlotte) - 15 degrees, windy, really cold- *NOT *as nice as
the amazing weather, camaraderie, passion, excitement and energy I got from
meeting so many great people.
Special thanks to Dave and all the organizers - it really was a great
conference.

On Feb 11, 2008 9:42 AM, Kim Bieler [EMAIL PROTECTED] wrote:

 Am I the only one who's finding this Monday particularly painful? Not
 to mention it was 16 degrees this morning. B!

 I feel like I need to spend a week on a mountaintop meditating on all
 the things I learned over the weekend. And following up with all the
 great people I met. And reading all the books I need to read. Despite
 my extreme exhaustion on the (delayed) flight last night, I got
 inspired to redesign the interface for my crap-ass HP printer. It's a
 sickness! But at least I finally know what I want to be when I grow up.

 Anyway, thanks to everyone who organized the conference so
 seamlessly. And to SCAD for putting up with us and seeming glad to do
 so. And to Bill Buxton, who missed his boarding call because of his
 great powers of concentration, proceeded to regale the rest of us
 airport strandees with tales of his past life exploits over dinner,
 and then actually said he was glad he'd missed his flight. Go figure.


 -- Kim

 + + + + + + + + + + + + + + + + + +
Kim Bieler Graphic Design
www.kbgd.com
 + + + + + + + + + + + + + + + + + +



 
 *Come to IxDA Interaction08 | Savannah*
 February 8-10, 2008 in Savannah, GA, USA
 Register today: http://interaction08.ixda.org/

 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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Re: [IxDA Discuss] Working with Product Analysts/Manager

2008-02-11 Thread W Evans
Karen -

I would recommend reading the article in Jon Kolko's book Thoughts On
Interaction Design, by an interaction designer named Ellen Beldner called
Getting Design Done, in which she deals with just that issue of how to
work effectively with PMs - especially when they want to own everything in
front of requirements gathering - and sometimes wireframes as well. She
includes some pretty funny anecdotes about working with some nightmare PMs -

Choice quote:
I quit that job because the PM was a micromanager who didn't know what he
was doing. He took no pride in designing the best software possible; he was
unwilling to listen to or consider my expertise; and he told me to do things
that I thought were professionally unethical [like essentially copying the
UI worflows and designs of a direct competitor].

The article is well worth the price of admission - and the rest of the book
is very good as well.

- Will

On Feb 10, 2008 11:30 PM, mark schraad [EMAIL PROTECTED] wrote:

 Hi Karen,

 Over the last couple of months I have been thinking a lot lately
 about just this issue. Stemming back a few months when the discussion
 was 'who is a designer' in reference to who gets to make design
 decisions. I believe that we as designers are painfully cognizent of
 where we think design starts, and where our expertise and influence
 should be primary. We as designers just do not understand when
 product managers and other business managers hire us for our
 expertise, pay us a lot of money, and then don't follow our precise
 recommendations (or in some cases override our decision).

 I would pose that much of that work... from the business development
 staff to the product managers are design decisions. They are also
 charged with working to create and develop great product/service...
 they just don't call it design. The decision to include a specific
 feature, or to meet a certain spec, well - those ARE design decisions.

 Try and look at those as the criteria to which you will design. And,
 if a spec or a requirement is not the best approach, it seems to me
 perfectly acceptable to challenge that, particularly when acting in
 the best interest of results and armed with persuasive logic,
 experience and convincing evidence.

 No one is going to say they do not want a better user experience. I
 hear product talk about it as if it was 'their' mantra almost daily.
 But when push comes to shove, they are tasked with hard short term
 metrics that they believe need to be met first and foremost. The user
 experience is, it seems, nearly always for sale in a rigidly
 structured, metric driven, corporate environment. This is short term
 thinking.

 Mark


 On Feb 10, 2008, at 10:14 AM, karen wrote:

  I was responding to the Cooper thread but thought this might be a
  different topic. I agree that spending time on the IxD of a product
  before requirements are written in theory should result in a
  stronger, more innovative product. The problem I've run into in my
  last two positions (ecommerce and now, media) is that the product
  analysts/managers view any pre-requirements work as their role.
  They want to do the research, then they write requirements which
  state how the product should be designed and they are the decision
  makers during design. Ultimately, they drive the design. And not
  one of the product folks I've worked with come from the IxD, IA or
  usability arenas.
 
  This is a conflict for me as the product analysts/managers are
  ultimately concerned with driving revenue not UE. Explaining that a
  higher quality UE will increase revenue gets lip service but hasn't
  changed anything. Have any of you had similar experiences? How do
  you handle it?
 
  Thanks for any suggestions,
  Karen
  
  *Come to IxDA Interaction08 | Savannah*
  February 8-10, 2008 in Savannah, GA, USA
  Register today: http://interaction08.ixda.org/
 
  
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where 

[IxDA Discuss] [Design Patterns] Save and Cancel

2008-02-06 Thread W Evans
Some input and thoughts would be appreciated.

For modal (and modeless) windows, pop-ups, and lightbox ajaxed pop-ups,
after a person has performed certain tasks, there are two options - commit
those changes or cancel the dialog window. What order is best? Mac OS X
orders them as Cancel |  Save, whereas many windows and web applications
have them as Save | Cancel.

Is there published research on this out there? What are your heuristics?
Why? How has that worked for you? I would prefer real research, but
anecdotal is fine too :-)

-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper

---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
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Re: [IxDA Discuss] [Design Patterns] Save and Cancel

2008-02-06 Thread W Evans
Good points - but mouse-centric - remember that a heavy keyboard user will
loath to use the mouse - and will use the Tab key to move from one form
element to the next - so they will arrive at the left action button first.
The locative aspect of Fitt's law doesn't apply because the model window is
in the center of the screen - not the bottom right-hand corner of the view
port.

- w

On Feb 6, 2008 7:52 AM, Maral Haar [EMAIL PROTECTED] wrote:

 I would assume that whatever is the default (and preselected) choice
 should be on the right as this is what the user will click quicker and
 more intuitively. Based on the application, this might differ. In most
 cases my assumption would be, that if the user opened the dialoge in
 the first place, he wants to change something and proceed with saving
 the changes. But in case of a security or safty relevant application,
 changing something might be related with dangers, and in this case you
 might want to avoid too fast user actions. Therefore you would
 preselect cancel (so if accidently enter is hit nothing happens)
 and you might also want to place the save button where a little more
 attention is needed to click it.

 This is all just based on my experience and thoughts, no research
 included. (Apart from the fact that it is easier to hit a target in
 the lower right than the lower left corner, but even for that I don't
 have a reference at hand).

 Maral

 On Feb 6, 2008 1:42 PM, W Evans [EMAIL PROTECTED] wrote:
  Some input and thoughts would be appreciated.
 
  For modal (and modeless) windows, pop-ups, and lightbox ajaxed
 pop-ups,
  after a person has performed certain tasks, there are two options -
 commit
  those changes or cancel the dialog window. What order is best? Mac OS X
  orders them as Cancel |  Save, whereas many windows and web applications
  have them as Save | Cancel.
 
  Is there published research on this out there? What are your heuristics?
  Why? How has that worked for you? I would prefer real research, but
  anecdotal is fine too :-)
 
  --
  ~ will
 
  No matter how beautiful,
  no matter how cool your interface,
  it would be better if there were less of it.
  Alan Cooper
 
  ---
  will evans
  user experience architect
  [EMAIL PROTECTED]
  ---
  
  *Come to IxDA Interaction08 | Savannah*
  February 8-10, 2008 in Savannah, GA, USA
  Register today: http://interaction08.ixda.org/
 
  
  Welcome to the Interaction Design Association (IxDA)!
  To post to this list ... [EMAIL PROTECTED]
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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Re: [IxDA Discuss] [Design Patterns] Save and Cancel

2008-02-06 Thread W Evans
Some more considerations:
what's most important? tab order or exit point?
tab order argues for the OK button being first (good for keyboard primary
cases - although you do make a good point saying that it can be
programatically changed) -- mouse primary scenarios might argue for Save or
OK to be to the right, as that's the place people are looking for an
exit/termination point.

Now -- to add once more twist to this pattern martini - align bottom left or
bottom right? Scan line dictates OK | Cancel bottom right - although again -
people look for terminus on bottom right - so why then do some IxDers place
them bottom left?


On Feb 6, 2008 8:30 AM, Julie Palmer [EMAIL PROTECTED] wrote:

 Ah...someone remembers us rodent-resistant keyboard users! Thank you so
 much for your consideration. :-)

 But I think you can eliminate the functionality concerns from this
 conversation. If desired, tab stops can be programmatically controlled
 to set focus on the default button following the last text field in the
 form.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of W
 Evans
 Sent: Wednesday, February 06, 2008 8:00 AM
 To: Maral Haar
 Cc: IxDA Discuss
 Subject: Re: [IxDA Discuss] [Design Patterns] Save and Cancel

 Good points - but mouse-centric - remember that a heavy keyboard user
 will
 loath to use the mouse - and will use the Tab key to move from one
 form
 element to the next - so they will arrive at the left action button
 first.
 The locative aspect of Fitt's law doesn't apply because the model window
 is
 in the center of the screen - not the bottom right-hand corner of the
 view
 port.

 - w




-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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Re: [IxDA Discuss] [Design Patterns] Save and Cancel

2008-02-06 Thread W Evans
Thanks Jack - that helped alot - and although I was doing the right thing -
sometimes I forget why I was doing something the way I was doing it.
I know there is some XXX that backs this up - but jeez I can't remember
what it was -- anyone see my glasses?

Yeah - I am getting old.

On Feb 6, 2008 9:33 AM, Jack Moffett [EMAIL PROTECTED] wrote:

 Check out these threads from the archives:

 http://gamma.ixda.org/discuss.php?post=15561
 http://gamma.ixda.org/discuss.php?post=16084



 Jack L. Moffett
 Interaction Designer
 inmedius
 412.459.0310 x219
 http://www.inmedius.com


 It's not about the world of design;
 it's about the design of the world.

  - Bruce Mau




 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
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Re: [IxDA Discuss] The ONE Book!

2008-02-05 Thread W Evans
The toughest thing about Pankaj's question is that he forces me to choose
just one per group - managers and line engineers. As many of you know - my
UX/IxD/IA library darn near competely fills my home office - and it's kinda
of sad in a geeky way.
For engineers - a fun, funny book that at least argues for UCD to the
engineer who doesn't know what it is - David Platt's Why Software Sucks.

Because I am re-reading it right now - I think the most eloquent - to the
point of poetic - articulation of interaction design (IxD) is Jon Kolko's
book Thoughts on Interaction Design, -- just the first chapter is worth
the price of admission. I was almost brought to tears reading it - I kid you
not - this is the Kahlil Gibran's The Prophet, manifesto for interaction
designers. If you haven't bought and read this gem - go now, young lads and
order it.

- Will

On Feb 5, 2008 10:07 AM, subimage interactive [EMAIL PROTECTED] wrote:

 Looks like an interesting book...Wishlisted (did I just invent a new
 verb?)
 on my Amazon page...

 On Feb 5, 2008 6:45 AM, Peter Merholz [EMAIL PROTECTED] wrote:

  self-promotion
  Why, _SUBJECT TO CHANGE: Creating Great Products  Services for an
  Uncertain World_, by me and a few colleagues at Adaptive Path. It's
  written for executives and technologists to help them understand the
  contribution that user research, design, and systems thinking offers.
  http://www.amazon.com/o/ASIN/0596516835/adaptivepat07-20/ref=nosim/
  /self-promotion
 
  If not our book, my One Book is probably still THE DESIGN OF EVERYDAY
  THINGS.
  --peter
 
  On Feb 4, 2008, at 10:48 PM, Pankaj Chawla wrote:
 
   Hi
  
   Which is that one book on Design/UX/IxD/Usability/etc etc that you
   will like to gift to your engineering folks in management as a new
   year gift that will make them understand its need and value. On
   similar lines which is that one book that you will like to gift the
   hands-on engineering folks to make them understand that thinking about
   user needs is equally important as thinking about the algorithms.
  
   Mind you only one book for each that will create the maximum impact on
   their thought process :-)
  
   Cheers
   Pankaj
   
   *Come to IxDA Interaction08 | Savannah*
   February 8-10, 2008 in Savannah, GA, USA
   Register today: http://interaction08.ixda.org/
  
   
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 --
 
 seth at subimage interactive
 -
 http://sublog.subimage.com
 -
 Cashboard - Estimates, invoices, and time tracking software - for free!
 http://www.getcashboard.com
 -
 Substruct - Open source RoR e-commerce software.
 http://dev.subimage.com/projects/substruct
 
 *Come to IxDA Interaction08 | Savannah*
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
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Re: [IxDA Discuss] home links

2008-02-04 Thread W Evans
There is never a reason to not make the logo also a home link - there is no
cost, and many people actually do understand that it is a pseudo-standard.
But an explicitly labeled home link in the global (not local) navigation is
equally - if not more important. Unless --- your site info arch lends itself
well to breadcrumbs - and those are easily findable/readable (i.e. not size
5 font in light grey next to a silly flash movie) - then home in the
breadcrumbs is a good thing too. As Nielson (who is a weenie and his site is
still ugly and has terrible IA) - argues - there is no cost to breadcrumbs
either.

-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
---
will evans
user experience architect
[EMAIL PROTECTED]
---

On Feb 4, 2008 2:35 PM, David Talbot [EMAIL PROTECTED] wrote:

 I think that whether to put a home link on the menu or on the logo or
 both
 should depends, as it was previously said, on the kind of public that your
 site is designed for.

 I personnaly got an issue with the Home button of one of my sites. I
 used
 to put it in the logo because I thought it was standard and would be found
 by everyone (I also read somthing about this idea in Krug's book).
 Unfortunately I was wrong and I got complaints from some users that they
 could not go back home unless by hittin the browser's back button. So I
 added a home link, but I also let the link on the home button too. In my
 case, this is a site for eco-tourism and people who will surf on it might
 not know web standard. I guess should have considered this in the
 beginning.

 David
 
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Re: [IxDA Discuss] International Journal of Design - CFP on Cultural Aspects of Interaction Design

2008-02-02 Thread W Evans
Good find Dave - for those who are unfamiliar - I have recommended before
(and it's included in my list of top 101 books for IxD community) - and
heartily recommend Jonas Lowgren's book with Erik Stolterman -

Thoughtful Interaction Design:*
http://tinyurl.com/3yjug6


*What I like about the book is that it talks about issues, processes,
methods of IxD not from the perspective of IA, or HCI, or even usability -
but from the perspective of design - which is unique for a book in our
field.

 - Will

On Feb 2, 2008 11:09 AM, David Malouf [EMAIL PROTECTED] wrote:

 I'm not involved with this, but saw it and thought that as the IxD
 community
 that people here would be interested.
 It does seem slightly academic in its approach, but it is IxD. :)

 The CFP is here: http://tinyurl.com/3ysukp and is a PDF.

 This issue's journal has a relevant article by Jonas Löwgren and can be
 found with other articles here:
 http://www.ijdesign.org/ojs/index.php/IJDesign/

 enjoy!

 -- dave


 --
 David Malouf
 http://synapticburn.com/
 http://ixda.org/
 http://motorola.com/
 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
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Re: [IxDA Discuss] Manifesto of the UI - A UI Developer's POV

2008-02-01 Thread W Evans
It just highlights to me this notion of people are doing interaction design
without knowing they are doing it.

Absolutely. When I just read that - I was reminded of something Dan S. wrote
in the first chapter of Designing for Interfaces that argued that exact same
point. People who don't even know what interaction design is - are thinking
about and doing interaction design - some very competently.

And from a previous conversation about IxD versus ID, I want to ecco Mark
Schraad's comment that a lot of that discussion/definitions is also handed
pretty eloquently by Mssr. Saffer. If any of you haven't read it - shame on
you! Seriously - it's worth the $$ to pick it up - because he delves into
all these things that we discuss everyday.

Designing for Interaction: Creating Smart Applications and Clever Devices,
Dan 
Saffer.http://www.amazon.com/Designing-Interaction-Creating-Applications-Devices/dp/0321432061/ref=pd_bbs_sr_1/002-5955180-9985634?ie=UTF8s=booksqid=1187801868sr=1-1
*http://tinyurl.com/2mk3cg


-
*On an unrelated note - I do like what he has to say about CSS/WPF*:

***I am confident that CSS is an excellent technology for typography,
however after using Flex and WPF I am not convinced that it will ever
translate into a full-on styling engine. Using real-time vectors, gradients,
and animations is something that a styling engine needs to support: and it's
something that CSS simply is not made to handle.




-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

On Feb 1, 2008 8:57 AM, David Malouf [EMAIL PROTECTED] wrote:

 http://tinyurl.com/ysxtyg

 Hi guys, the above link is to a blog post by a UI Developer blogger. Lots
 of
 what he is talking about is the stuff that we talk about.
 It just highlights to me this notion of people are doing interaction
 design
 without knowing they are doing it.

 Just great! And a much bigger community than we are.

 Anyway, it is good to see how others view UI/IxD and how they talk about
 it
 from their perspective.

 I think some of his insights are pretty relevant.

 -- dave


 --
 David Malouf
 http://synapticburn.com/
 http://ixda.org/
 http://motorola.com/

*Come to IxDA Interaction08 | Savannah*
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[IxDA Discuss] More Design Thinking Strategic Design

2008-01-31 Thread W Evans
*Another Blog Posting on Design Thinking  Management from Fast Company. *

Is the Design Revolution Here? Can Designers get to the top of a publicly
traded company?

In the past months I've read several articles and blogs about the
possibility that Jonathan Ive, SVP of Industrial Design at Apple, could
succeed Steve Jobs as CEO. As far as I can tell this is only a rumor, but it
prompts the questions: Is corporate America ready for the design revolution?
Can designers be CEOs? I can only imagine how much fun that would be, not
only for the people working in these companies but for the consumers,
finally getting products and services that go beyond their expectations. And
imagine what that would do to the stock price.  More:
http://tinyurl.com/3dw2be

Other Articles:

Strategy By Design   http://tinyurl.com/bcy95
Design thinking... what is that?  http://tinyurl.com/ywy27x

-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
*Alan Cooper*

---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
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Re: [IxDA Discuss] Social app popularity begins to decline

2008-01-31 Thread W Evans
I agree with you to the extent that most (All?) social networking sites are
designed without the aid/help/input from social psychologists.. I only got
interested in the social psych/cog psych of SNAs after I started designing
an SNA.

But first a comment - I know of only one SNA that was designed by college
students - Facebook. And it is all about socializing and entertainment.
People can connect - but other than twittering - their is no formalized
publishing or blogging. There is no incentive system built in. Connections
on Facebook and many other SNAs mean absolutely nothing. It offers no other
value to the user. The other thing is that there may be a saturation point
for some SNAs - a poiunt at which every person inclined to join an SNA has
already done so. I know for a fact that Gather.com continues to gather
momentum as an SNA since we launched it in August '05 - but it's value
proposition and market positioning could not be more different from the
likes of Facebook, which might account for it's continued growth. On Gather,
at least - connections have meaning - you need to cultivate relationships
through commenting, messaging, author-author collaboration. There are
incentives built in to encourage people to connect, comment, publish - as
well as contests for writers.

That said - I agree that SNAs - to continue to grow - better grasp an
understanding of basic socpsych if they wish to grow the networks and
increased their value to users.

-W



2008/1/31 Murli Nagasundaram [EMAIL PROTECTED]:

 Social apps are far more complex than single-user apps.  I wonder to what
 extent a lack of social psych research input into the design of these apps
 -- the most popular ones having been designed by college undergrads -- is
 causing their popularity to plateau?  To me, this suggests a discontinuity
 similar to the one that occurred when command line interfaces were
 displaced
 by GUIs. Every GUI out there can trace its origins to the the
 multi-disclipinary, thoroughly grounded research conducted at Xerox PARC.
  I
 think it's possible to go only so far by the seat of one's pants.  Without
 GUIs or at least the bastardized compromises that were delivered on the
 DOS
 platform in the mid-1980's, PC use would have plateaued in much the way
 the
 social apps are slowing down now.

 The next phase of Social App development might require Sproull, Kiesler,
 Turoff, Hiltz and others to re-emerge from the shadows. -murli

 http://www.theregister.co.uk/2008/01/31/myspace_fb_comscore_drop/

 'Facebook fatigue' kicks in as people tire of social networksSeven Two
 year
 itch pokeBy Chris
 Williams
 http://forms.theregister.co.uk/mail_author/?story_url=/2008/01/31/myspace_fb_comscore_drop/
 
 →
 More by this author
 http://search.theregister.co.uk/?author=Chris%20Williams
 Published Thursday 31st January 2008 15:19 GMT
 Find out how your peers are dealing with
 Virtualization
 http://whitepapers.theregister.co.uk/paper/view/341/reg2?td=toptextlink

 *Shhh!* Can you hear a hiss? That's the sound of naughty facts deflating
 the
 social networking balloon a tad.

 Whisper it, but numbers from web analytics outfit comScore have confirmed
 what the chatter in bars and cafes has been saying for months - people
 are,
 just, well, *bored* of social networks.

 The average length of time users spend on all of the top three sites is on
 the slide. Bebo, MySpace and Facebook all took double-digit percentage
 hits
 in the last months of 2007. December could perhaps be forgiven as a
 seasonal
 blip when people see their real friends and family, but the trend was
 already south.

 The story year-on-year is even uglier for social networking advocates.
 Bebo
 and MySpace were both well down on the same period in 2006 - Murdoch's
 site
 by 24 per cent. Facebook meanwhile chalked up a rise, although way off its
 mid-2007 hype peak when you couldn't move for zeitgeist-chasing where's
 the
 Facebook angle? stories in the press and on TV.

 You can survey the full numerical horror for youself
 here
 http://creativecapital.wordpress.com/2008/01/29/its-official-us-social-networking-sites-see-slow-down/
 at
 Creative
 Capital.

 That user engagement is dropping off (page impression growth is merely
 slowing) should be of particular concern for the sales people struggling
 to
 turn these free services into profit-making businesses. In the age of
 tabbed
 browsing, how long people stick around is particularly key for
 interactive
 sites, where people aren't attracted by useful information, but by
 time-wasting opportunities.

 And as we've noted here before, if the cash isn't raining down on you you
 need a phenomenal growth line to sell credulous reporters and investors.
 Expansion into non-English speaking countries is viewed as such a panacea
 for the increasingly obvious slowdown US social networks are suffering
 (see
 Facebook's trawl for translation
 bitcheshttp://www.theregister.co.uk/2008/01/24/fb_translation/
 ).

 The fact is that web 

Re: [IxDA Discuss] Social app popularity begins to decline

2008-01-31 Thread W Evans
Another anecdote (note- I no longer have stock in Gather) - Gather takes
it's advertising revenue and revenue from allowing companies to set up
groups around their products - and turns around and pays people for their
contributions to the SN - you earn points by connecting, publishing, and
commenting - which can be redeemed for gift cards to borders/home depot,
etc if you generate a min number of points/month - you can earn cash. My
mom (blogging about 3 hours a day), gets about $150-$250/month in gift
cards. So different SNAs need to really find out what value they are
offering to users/members. MySpace obviously allows you to stalk children,
Facebook allows you to watch your connections Twitter (and stalk your
ex-bf/gf), LinkedIn allows you to keep track of all your business
connections, but my real questions is for the 300+ other me-2 SNAs that
don't offer anything unique, or anything at all - and expect to generate
income from eyeballs and stickiness without offering a compelling reason to
be sticky


On Jan 31, 2008 11:52 AM, Todd Roberts [EMAIL PROTECTED] wrote:

 I wonder about the extent to which the major social network sites realize
 they are in the entertainment business. As such, their stickiness is based
 on novelty, and has an inherent ceiling effect since there is only so much
 time to devote to entertainment. As the novelty wears off, and there is no
 answer to the now what question, people will start spending their time
 elsewhere.

 It's interesting that the sites seem to have hitched their continued
 novelty
 to the 3rd party app bandwagon. Contrast that with another major
 entertainment platform - game consoles - where the platform providers are
 also major contributors of novelty (i.e. new games) to help ensure that
 people stick around.

 There is also another alternative which Will pointed out - get out of the
 entertainment business and provide a different kind of value. There is a
 lot
 of power locked up in social networks, it's just not being captured right
 now. Facebook at least seems to realize this and thus is moving in the
 platform direction, it's just a matter of whether the platform is
 structured
 in a way that allows for value extraction.
 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Social app popularity begins to decline

2008-01-31 Thread W Evans
Christine's comment is prescient given the blog posting by Seth Godin:

http://sethgodin.typepad.com/seths_blog/2008/01/tribal-manageme.html

Tribe Management

Brand management is so 1999.

Brand management was top down, internally focused, political and money
based. It involved an MBA managing the brand, the ads, the shelf space, etc.
The MBA argued with product development and manufacturing to get decent
stuff, and with the CFO to get more cash to spend on ads.

Tribe management is a whole different way of looking at the world.

It starts with permission, the understanding that the real asset most
organizations can build isn't an amorphous brand but is in fact the
privilege of delivering anticipated, personal and relevant messages to
people who want to get them.

It adds to that the fact that what people really want is the ability to
connect to each other, not to companies. So the permission is used to build
a tribe, to build people who want to hear from the company because it helps
them connect, it helps them find each other, it gives them a story to tell
and something to talk about.

And of course, since this is so important, product development and
manufacturing and the CFO *work* for the tribal manager. Everything the
organization does is to feed and grow and satisfy the tribe.

Instead of looking for customers for your products, you seek out products
(and services) for the tribe. Jerry Garcia understood this. Do you?

Who does this work for? Try record companies and bloggers, real estate
agents and recruiters, book publishers and insurance companies. It works for
Andrew Weil and for Rickie Lee Jones and for Rupert at the WSJ... But it
also works for a small web development firm or a venture capitalist.

People form tribes with or without us. The challenge is to work for the
tribe and make it something even better.

2008/1/31 Christine Boese [EMAIL PROTECTED]:

 I dunno. It appears to me that the biggest sector for manufactured outrage
 over social media numbers going up or down comes from VC or others (tech
 media) with such a vested interest in people slathering all over
 something
 with mass media-scale obsession numbers that they appear to lose all
 perspective. No massive numbers, and VC are bored, perhaps because they
 are
 offended when people don't behave like utter sheep and move around en
 masse
 when their buttons are pushed.

 Thank god for interactivity, heterogeneity, long tails, diversity, and
 other
 things that vex these people so horribly.

 Anybody who participates in social media, and has over long periods of
 time
 (The Well? Remember listservs? Usenet?) understands very well that there
 are
 lifecyles for all gathering places. When was the last time you wept over
 a
 dead shopping mall with grass growing in the cracks in the parking lot?
 How
 long can an active church go on without some doctrine dispute that leads a
 chunk of the parishoners to split off into a rival congregation?

 I suspect that the people with the deep pockets are primarily gold
 prospectors, looking to mine rich veins, and when they discover faster
 money
 or better gushers (to mix the metaphors thoroughly), they will move on,
 and
 the social networks will remain to give them the finger. Which type of
 folks
 would you rather side with?

 Social networks and the virtual landscapes they have authored preceded the
 flow of money online, and they persisted through the last crash (imagine
 that!), and they will persist again, regardless of how crowds migrate and
 social groups change and morph, who splits off from which church, or which
 discussion group has the greatest center of SOCIAL gravity (which bears
 little correspondence to MONEY gravity).

 Chris

 2008/1/31 Jeff Axup [EMAIL PROTECTED]:

  I really like this quote -  people are, just, well, *bored* of social
  networks.  As if humanity will *ever* be bored of social networks,
  considering that we have been happily using them for thousands of years.
 
  It certainly wouldn't be surprising that there would be an upper bound
 on
  how much socialization an individual can maintain, and that the need for
  different types of socialization change throughout the phases of one's
  life.
  My guess is that the SNAs that offer more mature services such as
 finding
  employment may appeal to a larger audience and see longer-term usage,
  while
  those focusing on posting college party photos probably only appeal for
 a
  shorter period and see a high-turnover in their user base. I would also
  expect that there are high-value niche opportunities for SNAs that
 haven't
  properly been explored yet.
 
  -Jeff
 
 
 
 
  Jeff Axup, Ph.D.
  Principal Consultant, Mobile Community Design Consulting, San Diego
 
  Research:Mobile Group Research Methods, Social Networks, Group
  Usability
  E-mail:axup at userdesign.com
  Blog:   http://mobilecommunitydesign.com
  

Re: [IxDA Discuss] Social app popularity begins to decline

2008-01-31 Thread W Evans
Merli -

Wouldn't you agree that from a pure social psychology perspective - at least
theoretically - pleasing or not - SNAs do allow for three key group/social
dynamic needs, Stalking, imitation, and gossip - a recent book actually has
come out talking about the huge importance of gossip in maintaining social
networks... you might find the following interesting:

*Stalking, imitation and gossip*

What would a good social system be without some means of stalking, imitation
and gossip? (Speaking of which - I was recently reading something about
evolutionary psychobiology and the importance of Gossip in developing
language and semantic maps in early humans, but can't for the life of me
remember where -- need to come back to this - anyway, I will look into this
and come back with some references). Part of social life is all the things
we pretend we don't do when in polite company. Most of us, at some point or
the other stalked someone (remember when you could
fingerhttp://www.cs.indiana.edu:800/finger
people). Some reporthttp://laughingmeme.org/articles/2005/12/26/tag-stalking
*learning about others' personal lives* using their *me* and
*craigslist*tags. And of course, we can
*imitate people* we watch (copy their items and tags). Recently, I have
started noticing the watercooler type post-event conversations around
photographs on Flickr (facilitated by specific event tags).

Luckily, tagging systems do not promote popularity lists the way blogs do.
If they did, then this rich social tapestry might degenerate to popularity
contests, and otherwise sane people would start behaving as in high school
(specifically American high school. For a fascinating article on Why Nerds
Are Unpopular - the importance of Gossip, pecking order, arbitrary
hierarchies in social organizations and group flock behavior in american
high schools - read this article by Paul
Grahamhttp://paulgraham.com/nerds.html
).

~ will
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

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Re: [IxDA Discuss] Social app popularity begins to decline

2008-01-31 Thread W Evans
Jeff - going all Magritte on us now! To wit: This is not a pipe

Not all social networks mediated by technology are the same. Friends on
MySpace, Connections on LinkedIn, friends on Facebook -- may not be friends
- but they are not precluded from being friends by the nature of the
mediation. Some friends on Facebook may in fact be real friends. What may
start out as 'fake' friends - may end up becoming friends in meatspace.
No?

On Thu, 31 Jan 2008 13:49:35, Jeff Seager [EMAIL PROTECTED] wrote:

 Greenfield makes some great points, Jeff. Thanks for that link to his
 Antisocial Networking rant.

 Looking at this from the standpoint of anthropology, I think there's
 something inevitable about how we're wrestling with some of these
 details just a few years after we've functionally connected
 ourselves in real time to the entire world (or those relatively few
 inhabitants of the world who can afford the time and technology to
 play along).

 When we superimpose new technology on a pre-existing convention, it
 becomes a sort of metaphor for that convention. But a web page is not
 in fact a page at all. Our friends on MySpace are not really
 friends, and the word apple is not an apple.

 The metaphor is profoundly useful for our understanding of any new
 thing -- if we don't forget it's a metaphor.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=25387


 
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-- 
~ will

No matter how beautiful,
no matter how cool your interface,
it would be better if there were less of it.
Alan Cooper
-
Where you innovate, how you innovate,
and what you innovate are design problems
---
will evans
user experience architect
[EMAIL PROTECTED]
---

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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