Re: [WAMUG] Music - "This device is already associated with an Apple ID"

2022-03-28 Thread Peter Crisp
Hi Neil, I have only ever had the one Apple ID and it is showing correctly in 
the Settings panel. So can safely say that’s not my issue here. Thanks for the 
tip though Neil.

Pete.

> On 29 Mar 2022, at 1:04 pm, Neil Houghton  wrote:
> 
> Hi Pete,
>  
> Probably a long shot but, way back in the past, I used two different Apple 
> IDs (long story - one was for things that were only available through the US 
> iTunes store).
>  
> Is there any way that you possibly have two Apple IDs and you have linked the 
> new  iPad and iPhone to a different ID to the MacBook (or possibly even 
> created a new ID when you setup one of the new devices) – this could explain 
> the message and why the devices are not showing up against your main ID (the 
> MacBook one).
>  
>  
> Just a thought.
>  
>  
> Cheers
>  
>  
> Neil
>  
>  
>  
> From:  <mailto:wamug.org.au-wamug-boun...@lists.wamug.org.au>> on behalf of Peter 
> Crisp mailto:petercr...@westnet.com.au>>
> Reply-To: WAMUG mailto:wamug@wamug.org.au>>
> Date: Tuesday, 29 March 2022 at 10:57
> To: WAMUG mailto:wamug@wamug.org.au>>
> Subject: [WAMUG] Music - "This device is already associated with an Apple ID"
>  
> Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy 
> Apple setup which all went fine. A few days into this new ownership I tried 
> the Music app to play some song (I am an Apple Music Subscriber) Phil Collins 
> Sussudio from the No Jacket Required album. On the iPad screen I got the 
> following.
>  
> This device is already associated with an Apple ID Cancel or Transfer.
> 
> 
> 
> I have read lots of threads (Apple Discussions as well as others) on trying 
> to resolve this issue but I have been unsuccessful. 
> 
> 
> I am able to play this very same selected song from my Macbook (owned since 
> new in 2013) Music app with no issues. 
> 
> 
> I also did get myself a new (near new) iPhone 11 last week too - same problem 
> there “This device is already associated with an Apple ID Cancel or 
> Transfer”. Is it possible that both of these devices had a previous owner is 
> the cause of this? They were provided to me in an erased state but I did a 
> full erase of each before my set up though. 
>  
> I have also Managed the device count with my Apple ID and all old devices 
> purged for there, still no change.
>  
> I hope someone has had this and successfully resolved so keen to hear tips.
>  
> Regards
>  
> Pete.
>  
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Re: [WAMUG] Music - "This device is already associated with an Apple ID"

2022-03-28 Thread Peter Crisp
Hi Robin, thanks and I do agree with you here. But when the device was 
purchased, the previous owner had erased the device (both of them) and so to do 
that, they necessarily have to sign out of their Apple account to do the erase. 
But I assume it is still possible the device remains associated with the 
previous owner’s Apple iD. I have asked them to check so will wait to see.

If I have to go down the path of option 1 below, how do I even confirm 
ownership of the device without a verifiable receipt? The iPhone i have a 
transaction with eBay seller, the iPad I don’t. I presume I could get a 
statement from her as she was the original purchaser.

Regards

Peter.

> On 29 Mar 2022, at 12:56 pm, Robin Belford  wrote:
> 
> Peter,
> I think you have a deeper problem. As you have described these devices as 
> being used, that is having a previous owner I think they are still associated 
> with the previous owners iTunes id, which is/can be different from their 
> iCloud id.
> In earlier versions of iOS an extra step of diss-association of the device 
> from iTunes was required and perhaps this was not done prior to disposal by 
> the previous owner.
> 
> At this stage you have three options;
> go to an Apple Store and get your device reset, providing you can establish 
> your bonifide ownership of said device.
> if you know the previous owner tale it to them and get them to logout of 
> iTunes on your (new/used) devices.
> jailbreak your device as detailed in the link from Ronni.
> regards,
> 
> Robin
> 
> 
>> On 29 Mar 2022, at 3:37 pm, Peter Crisp > <mailto:petercr...@westnet.com.au>> wrote:
>> 
>> Hi Ronni, I have had a read of this and it takes me down the same path 
>> suggesting I have too many devices associated to the Apple ID. I previously 
>> purged all old devices I no longer have from being associated (there were 
>> many) and I now have just 2 devices left associated with my Apple ID (I 
>> believe Apple permits up to 10 devices). But my new (used) iPad Air 4 and 
>> iPhone 11, neither are showing as associated devices in my “Manage Devices” 
>> window. All my playlists work in the Music app on these devices - made up of 
>> subscribed music and self bought music. I bought the iPad on Jan 13 2022 so 
>> still less than 90 days from when the previous owner disassociated her Apple 
>> ID from the iPad and iPhone was delivered just last week. I suppose I have 
>> to wait until April 13th (90 days from purchase date) to see if the iPad 
>> corrects itself. I can’t see what else it can be.
>> 
>> Regards
>> 
>> Pete.
>> 
>>> On 29 Mar 2022, at 12:15 pm, Ronni Brown >> <mailto:ro...@mac.com>> wrote:
>>> 
>>> Hi Peter,
>>> 
>>> Have you read this 
>>> 
>>> https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html
>>>  
>>> <https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html>
>>> 
>>> Kind Regards,
>>> Ronni
>>> 
>>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>>> 
>>> 
>>>> On 29 Mar 2022, at 10:57 am, Peter Crisp >>> <mailto:petercr...@westnet.com.au>> wrote:
>>>> 
>>>> Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy 
>>>> Apple setup which all went fine. A few days into this new ownership I 
>>>> tried the Music app to play some song (I am an Apple Music Subscriber) 
>>>> Phil Collins Sussudio from the No Jacket Required album. On the iPad 
>>>> screen I got the following.
>>>> 
>>>> This device is already associated with an Apple ID Cancel or Transfer.
>>>> 
>>>> 
>>>> I have read lots of threads (Apple Discussions as well as others) on 
>>>> trying to resolve this issue but I have been unsuccessful. 
>>>> 
>>>> I am able to play this very same selected song from my Macbook (owned 
>>>> since new in 2013) Music app with no issues. 
>>>> 
>>>> I also did get myself a new (near new) iPhone 11 last week too - same 
>>>> problem there “This device is already associated with an Apple ID Cancel 
>>>> or Transfer”. Is it possible that both of these devices had a previous 
>>>> owner is the cause of this? They were provided to me in an erased state 
>>>> but I did a full erase of each before my set up though. 
>>>> 
>>>> I have also Managed the device count with my Apple ID and all old devices 
>>>> purged for there, still no c

Re: [WAMUG] Music - "This device is already associated with an Apple ID"

2022-03-28 Thread Neil Houghton
Hi Pete,

 

Probably a long shot but, way back in the past, I used two different Apple IDs 
(long story - one was for things that were only available through the US iTunes 
store).

 

Is there any way that you possibly have two Apple IDs and you have linked the 
new  iPad and iPhone to a different ID to the MacBook (or possibly even created 
a new ID when you setup one of the new devices) – this could explain the 
message and why the devices are not showing up against your main ID (the 
MacBook one).

 

 

Just a thought.

 

 

Cheers

 

 

Neil

 

 

 

From:  on behalf of Peter Crisp 

Reply-To: WAMUG 
Date: Tuesday, 29 March 2022 at 10:57
To: WAMUG 
Subject: [WAMUG] Music - "This device is already associated with an Apple ID"

 

Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy Apple 
setup which all went fine. A few days into this new ownership I tried the Music 
app to play some song (I am an Apple Music Subscriber) Phil Collins Sussudio 
from the No Jacket Required album. On the iPad screen I got the following.

 

This device is already associated with an Apple ID Cancel or Transfer.


I have read lots of threads (Apple Discussions as well as others) on trying to 
resolve this issue but I have been unsuccessful. 



I am able to play this very same selected song from my Macbook (owned since new 
in 2013) Music app with no issues. 



I also did get myself a new (near new) iPhone 11 last week too - same problem 
there “This device is already associated with an Apple ID Cancel or Transfer”. 
Is it possible that both of these devices had a previous owner is the cause of 
this? They were provided to me in an erased state but I did a full erase of 
each before my set up though. 

 

I have also Managed the device count with my Apple ID and all old devices 
purged for there, still no change.

 

I hope someone has had this and successfully resolved so keen to hear tips.

 

Regards

 

Pete.

 

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Re: [WAMUG] Music - "This device is already associated with an Apple ID"

2022-03-28 Thread Robin Belford
Peter,
I think you have a deeper problem. As you have described these devices as being 
used, that is having a previous owner I think they are still associated with 
the previous owners iTunes id, which is/can be different from their iCloud id.
In earlier versions of iOS an extra step of diss-association of the device from 
iTunes was required and perhaps this was not done prior to disposal by the 
previous owner.

At this stage you have three options;
go to an Apple Store and get your device reset, providing you can establish 
your bonifide ownership of said device.
if you know the previous owner tale it to them and get them to logout of iTunes 
on your (new/used) devices.
jailbreak your device as detailed in the link from Ronni.
regards,

Robin


> On 29 Mar 2022, at 3:37 pm, Peter Crisp  wrote:
> 
> Hi Ronni, I have had a read of this and it takes me down the same path 
> suggesting I have too many devices associated to the Apple ID. I previously 
> purged all old devices I no longer have from being associated (there were 
> many) and I now have just 2 devices left associated with my Apple ID (I 
> believe Apple permits up to 10 devices). But my new (used) iPad Air 4 and 
> iPhone 11, neither are showing as associated devices in my “Manage Devices” 
> window. All my playlists work in the Music app on these devices - made up of 
> subscribed music and self bought music. I bought the iPad on Jan 13 2022 so 
> still less than 90 days from when the previous owner disassociated her Apple 
> ID from the iPad and iPhone was delivered just last week. I suppose I have to 
> wait until April 13th (90 days from purchase date) to see if the iPad 
> corrects itself. I can’t see what else it can be.
> 
> Regards
> 
> Pete.
> 
>> On 29 Mar 2022, at 12:15 pm, Ronni Brown > <mailto:ro...@mac.com>> wrote:
>> 
>> Hi Peter,
>> 
>> Have you read this 
>> 
>> https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html
>>  
>> <https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html>
>> 
>> Kind Regards,
>> Ronni
>> 
>>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
>> 
>> 
>>> On 29 Mar 2022, at 10:57 am, Peter Crisp >> <mailto:petercr...@westnet.com.au>> wrote:
>>> 
>>> Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy 
>>> Apple setup which all went fine. A few days into this new ownership I tried 
>>> the Music app to play some song (I am an Apple Music Subscriber) Phil 
>>> Collins Sussudio from the No Jacket Required album. On the iPad screen I 
>>> got the following.
>>> 
>>> This device is already associated with an Apple ID Cancel or Transfer.
>>> 
>>> 
>>> I have read lots of threads (Apple Discussions as well as others) on trying 
>>> to resolve this issue but I have been unsuccessful. 
>>> 
>>> I am able to play this very same selected song from my Macbook (owned since 
>>> new in 2013) Music app with no issues. 
>>> 
>>> I also did get myself a new (near new) iPhone 11 last week too - same 
>>> problem there “This device is already associated with an Apple ID Cancel or 
>>> Transfer”. Is it possible that both of these devices had a previous owner 
>>> is the cause of this? They were provided to me in an erased state but I did 
>>> a full erase of each before my set up though. 
>>> 
>>> I have also Managed the device count with my Apple ID and all old devices 
>>> purged for there, still no change.
>>> 
>>> I hope someone has had this and successfully resolved so keen to hear tips.
>>> 
>>> Regards
>>> 
>>> Pete.
>>> 
>>> -- The WA Macintosh User Group Mailing List --
>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml 
>>> <http://www.wamug.org.au/mailinglist/archives.shtml>>
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>>> <http://www.wamug.org.au/mailinglist/guidelines.shtml>>
>>> Settings & Unsubscribe - 
>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
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>> Settings &

Re: [WAMUG] Music - "This device is already associated with an Apple ID"

2022-03-28 Thread Peter Crisp
Hi Ronni, I have had a read of this and it takes me down the same path 
suggesting I have too many devices associated to the Apple ID. I previously 
purged all old devices I no longer have from being associated (there were many) 
and I now have just 2 devices left associated with my Apple ID (I believe Apple 
permits up to 10 devices). But my new (used) iPad Air 4 and iPhone 11, neither 
are showing as associated devices in my “Manage Devices” window. All my 
playlists work in the Music app on these devices - made up of subscribed music 
and self bought music. I bought the iPad on Jan 13 2022 so still less than 90 
days from when the previous owner disassociated her Apple ID from the iPad and 
iPhone was delivered just last week. I suppose I have to wait until April 13th 
(90 days from purchase date) to see if the iPad corrects itself. I can’t see 
what else it can be.

Regards

Pete.

> On 29 Mar 2022, at 12:15 pm, Ronni Brown  wrote:
> 
> Hi Peter,
> 
> Have you read this 
> 
> https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html
>  
> <https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html>
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 29 Mar 2022, at 10:57 am, Peter Crisp  wrote:
>> 
>> Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy 
>> Apple setup which all went fine. A few days into this new ownership I tried 
>> the Music app to play some song (I am an Apple Music Subscriber) Phil 
>> Collins Sussudio from the No Jacket Required album. On the iPad screen I got 
>> the following.
>> 
>> This device is already associated with an Apple ID Cancel or Transfer.
>> 
>> 
>> I have read lots of threads (Apple Discussions as well as others) on trying 
>> to resolve this issue but I have been unsuccessful. 
>> 
>> I am able to play this very same selected song from my Macbook (owned since 
>> new in 2013) Music app with no issues. 
>> 
>> I also did get myself a new (near new) iPhone 11 last week too - same 
>> problem there “This device is already associated with an Apple ID Cancel or 
>> Transfer”. Is it possible that both of these devices had a previous owner is 
>> the cause of this? They were provided to me in an erased state but I did a 
>> full erase of each before my set up though. 
>> 
>> I have also Managed the device count with my Apple ID and all old devices 
>> purged for there, still no change.
>> 
>> I hope someone has had this and successfully resolved so keen to hear tips.
>> 
>> Regards
>> 
>> Pete.
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: [WAMUG] Music - "This device is already associated with an Apple ID"

2022-03-28 Thread Peter Crisp
Hi Ronni, thanks I’ve not tried that particular one before, I am reading it now 
and hopefully this will get me sorted out.

Will advise back here either way.

Regards

Pete.

> On 29 Mar 2022, at 12:10 pm, Ronni Brown  wrote:
> 
> Hi Peter,
> 
> Have you read this 
> 
> https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html
>  
> <https://www.ultfone.com/icloud/fix-this-device-is-already-associated-with-an-apple-id.html>
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 29 Mar 2022, at 10:57 am, Peter Crisp  wrote:
>> 
>> Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy 
>> Apple setup which all went fine. A few days into this new ownership I tried 
>> the Music app to play some song (I am an Apple Music Subscriber) Phil 
>> Collins Sussudio from the No Jacket Required album. On the iPad screen I got 
>> the following.
>> 
>> This device is already associated with an Apple ID Cancel or Transfer.
>> 
>> 
>> I have read lots of threads (Apple Discussions as well as others) on trying 
>> to resolve this issue but I have been unsuccessful. 
>> 
>> I am able to play this very same selected song from my Macbook (owned since 
>> new in 2013) Music app with no issues. 
>> 
>> I also did get myself a new (near new) iPhone 11 last week too - same 
>> problem there “This device is already associated with an Apple ID Cancel or 
>> Transfer”. Is it possible that both of these devices had a previous owner is 
>> the cause of this? They were provided to me in an erased state but I did a 
>> full erase of each before my set up though. 
>> 
>> I have also Managed the device count with my Apple ID and all old devices 
>> purged for there, still no change.
>> 
>> I hope someone has had this and successfully resolved so keen to hear tips.
>> 
>> Regards
>> 
>> Pete.
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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[WAMUG] Music - "This device is already associated with an Apple ID"

2022-03-28 Thread Peter Crisp
Hi folks, a short while ago I bought an iPad Air 4 and did the usual easy Apple 
setup which all went fine. A few days into this new ownership I tried the Music 
app to play some song (I am an Apple Music Subscriber) Phil Collins Sussudio 
from the No Jacket Required album. On the iPad screen I got the following.

This device is already associated with an Apple ID Cancel or Transfer.


I have read lots of threads (Apple Discussions as well as others) on trying to 
resolve this issue but I have been unsuccessful. 

I am able to play this very same selected song from my Macbook (owned since new 
in 2013) Music app with no issues. 

I also did get myself a new (near new) iPhone 11 last week too - same problem 
there “This device is already associated with an Apple ID Cancel or Transfer”. 
Is it possible that both of these devices had a previous owner is the cause of 
this? They were provided to me in an erased state but I did a full erase of 
each before my set up though. 

I have also Managed the device count with my Apple ID and all old devices 
purged for there, still no change.

I hope someone has had this and successfully resolved so keen to hear tips.

Regards

Pete.

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Re: Making a shared Apple ID into two separate ones ?

2020-09-22 Thread Ronni Brown
Hi Stephen,

One link to have a read below:

https://www.macworld.com/article/3235186/what-to-do-when-breaking-up-a-shared-apple-id-account.html

Kind Regards,
Ronni

 Ronni Brown’s iPad Pro 12.9-inch 256GB 


> On 22 Sep 2020, at 2:21 pm, Stephen Chape  wrote:
> Hi folks.
> 
> For quite a while my wife and I have shared an Apple ID.
> This is so we can use the same Calendar and the same Contacts.
> 
> My wife has an iMac, an iPhone and an iPad.
> I have an iMac and an iPhone.
> 
> But this has caused some annoyance with iMessage and FaceTime.
> Because various devices ring at the same time.
> Even some iMessage conversations have duplicated on devices with each entry.
> 
> I would like to give my wife her own Apple ID.
> But still allow all our devices to share Calendar and Contacts.
> 
> I have done a lot of reading about this and cannot get my head around how to 
> go about it ?
> Or even if it is possible ?
> 
> Any instructions on how to go about this would be most welcome please ?
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: Making a shared Apple ID into two separate ones ?

2020-09-22 Thread Stephen Chape
Thank you Ronni.
I will take a look and let all know how I handle this.

> On 22 Sep 2020, at 4:44 pm, Ronni Brown  wrote:
> 
> Hi Stephen,
> 
> One link to have a read below:
> 
> https://www.macworld.com/article/3235186/what-to-do-when-breaking-up-a-shared-apple-id-account.html
>  
> <https://www.macworld.com/article/3235186/what-to-do-when-breaking-up-a-shared-apple-id-account.html>
> 
> Kind Regards,
> Ronni
> 
>  Ronni Brown’s iPad Pro 12.9-inch 256GB 
> 
> 
>> On 22 Sep 2020, at 2:21 pm, Stephen Chape  wrote:
>> 
>> Hi folks.
>> 
>> For quite a while my wife and I have shared an Apple ID.
>> This is so we can use the same Calendar and the same Contacts.
>> 
>> My wife has an iMac, an iPhone and an iPad.
>> I have an iMac and an iPhone.
>> 
>> But this has caused some annoyance with iMessage and FaceTime.
>> Because various devices ring at the same time.
>> Even some iMessage conversations have duplicated on devices with each entry.
>> 
>> I would like to give my wife her own Apple ID.
>> But still allow all our devices to share Calendar and Contacts.
>> 
>> I have done a lot of reading about this and cannot get my head around how to 
>> go about it ?
>> Or even if it is possible ?
>> 
>> Any instructions on how to go about this would be most welcome please ?
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Regards,
Stephen Chape






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Making a shared Apple ID into two separate ones ?

2020-09-22 Thread Stephen Chape
Hi folks.

For quite a while my wife and I have shared an Apple ID.
This is so we can use the same Calendar and the same Contacts.

My wife has an iMac, an iPhone and an iPad.
I have an iMac and an iPhone.

But this has caused some annoyance with iMessage and FaceTime.
Because various devices ring at the same time.
Even some iMessage conversations have duplicated on devices with each entry.

I would like to give my wife her own Apple ID.
But still allow all our devices to share Calendar and Contacts.

I have done a lot of reading about this and cannot get my head around how to go 
about it ?
Or even if it is possible ?

Any instructions on how to go about this would be most welcome please ?

Regards,
Stephen Chape






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Apple ID Can’t sign in on iPhone

2018-09-18 Thread Diana & Graham Stevens
Hi everyone 

Graham ‘s iPhone keeps asking him to sign in but it always fails. It is an 
iPhone 5 running iOS 10.3.3.

I know the password is correct, it works on his computer. I know it was entered 
correctly because I wrote it on a Note and copied & pasted to make sure, even 
though I could see the letters I’d typed earlier were correct.

This may be irrelevant but recently I had my wallet stolen, it took several 
days for my new credit card to arrive. During this time I couldn’t get updates 
on my iPad even though they are free. I’m always signed into the Cloud so I 
didn’t try signing in. Graham’s card is up to date.

I can’t think of what to try next. Can someone help please?

Best wishes to all from Diana 

Sent from my iPad
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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-23 Thread Neil Houghton
Hehe,

Not sure what happened there Stephen ­ the URL in the email you received
FROM WAMUG got very mangled compared with the URL actually included in the
email I SENT to WAMUG ­ go figure.

Thanks to Ronni, we now have the correct link.



Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com





on 23/7/16 13:09, Stephen Chape at chap...@bigpond.com wrote:

> Hi Neil.
> I got Error 404 ³page not found² with this link.
> 
> 
>> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com> wrote:
>> 
>> Given a number of posts recently on various aspects of working with Apple
>> IDs some of you may find this article interesting:
>> 
>> How to see every Mac, iPad and iPhone associated with your Apple ID
>> > <http://www.macworld.com.au/help/how-to-see-every-mac-ipad-and-iphone-associa
>> ted-wi> 
>> th-your-apple-id-143233/>
>> 
>> I know Ronni has already covered most of this over time but sometimes a
>> reminder helps  ;o)
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> 
>> Neil



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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Stephen Chape
Ta Ronni.


> On 23 Jul 2016, at 1:14 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> 
> http://www.macworld.com/article/3098430/ios/how-to-see-every-mac-ipad-and-iphone-associated-with-your-apple-id.html
>  
> <http://www.macworld.com/article/3098430/ios/how-to-see-every-mac-ipad-and-iphone-associated-with-your-apple-id.html>
> 
> Sent from Ronni's iPad4
> 
> 
> On 23 Jul 2016, at 1:09 PM, Stephen Chape <chap...@bigpond.com 
> <mailto:chap...@bigpond.com>> wrote:
> 
>> Hi Neil.
>> I got Error 404 “page not found” with this link.
>> 
>> 
>>> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com 
>>> <mailto:n...@possumology.com>> wrote:
>>> 
>>> Given a number of posts recently on various aspects of working with Apple
>>> IDs some of you may find this article interesting:
>>> 
>>> How to see every Mac, iPad and iPhone associated with your Apple ID
>>> >>  
>>> <http://www.macworld.com.au/help/how-to-see-every-mac-ipad-and-iphone-associated-wi>
>>> th-your-apple-id-143233/>
>>> 
>>> I know Ronni has already covered most of this over time but sometimes a
>>> reminder helps  ;o)
>>> 
>>> 
>>> Cheers
>>> 
>>> 
>>> 
>>> 
>>> Neil
>>> -- 
>>> Neil R. Houghton
>>> Albany, Western Australia
>>> Tel: +61 8 9841 6063
>>> Email: n...@possumology.com <mailto:n...@possumology.com>
>>> 
>>> 
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>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>>
>> 
>> 
>> Regards,
>> Stephen Chape
>> 
>> 
>> 
>> 
>> 
>> 
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Regards,
Stephen Chape






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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Ronda Brown

http://www.macworld.com/article/3098430/ios/how-to-see-every-mac-ipad-and-iphone-associated-with-your-apple-id.html

Sent from Ronni's iPad4


> On 23 Jul 2016, at 1:09 PM, Stephen Chape <chap...@bigpond.com> wrote:
> 
> Hi Neil.
> I got Error 404 “page not found” with this link.
> 
> 
>> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com> wrote:
>> 
>> Given a number of posts recently on various aspects of working with Apple
>> IDs some of you may find this article interesting:
>> 
>> How to see every Mac, iPad and iPhone associated with your Apple ID
>> > th-your-apple-id-143233/>
>> 
>> I know Ronni has already covered most of this over time but sometimes a
>> reminder helps  ;o)
>> 
>> 
>> Cheers
>> 
>> 
>> 
>> 
>> Neil
>> -- 
>> Neil R. Houghton
>> Albany, Western Australia
>> Tel: +61 8 9841 6063
>> Email: n...@possumology.com
>> 
>> 
>> -- The WA Macintosh User Group Mailing List --
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>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> 
> 
> Regards,
> Stephen Chape
> 
> 
> 
> 
> 
> 
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Re: How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Stephen Chape
Hi Neil.
I got Error 404 “page not found” with this link.


> On 23 Jul 2016, at 11:22 AM, Neil Houghton <n...@possumology.com> wrote:
> 
> Given a number of posts recently on various aspects of working with Apple
> IDs some of you may find this article interesting:
> 
> How to see every Mac, iPad and iPhone associated with your Apple ID
>  th-your-apple-id-143233/>
> 
> I know Ronni has already covered most of this over time but sometimes a
> reminder helps  ;o)
> 
> 
> Cheers
> 
> 
> 
> 
> Neil
> -- 
> Neil R. Houghton
> Albany, Western Australia
> Tel: +61 8 9841 6063
> Email: n...@possumology.com
> 
> 
> -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape






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How to see every Mac, iPad and iPhone associated with your Apple ID

2016-07-22 Thread Neil Houghton
Given a number of posts recently on various aspects of working with Apple
IDs some of you may find this article interesting:

How to see every Mac, iPad and iPhone associated with your Apple ID


I know Ronni has already covered most of this over time but sometimes a
reminder helps  ;o)


Cheers




Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com


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Re: Apple ID

2016-03-11 Thread gary dorn
Maybe that's a 'hidden technique' that Apple won't tell the FBI.

Sent from my iPhone

> On 11 Mar 2016, at 8:25 AM, Peter Curtis <pe...@augold.com.au> wrote:
> 
> Thanks Alex
> As it turns out, we tried and tried and eventually it accepted the 
> information without the additional email addresses.
> So all is good.
> Kind regards
> Peter
>> On 11 Mar 2016, at 12:45 AM, Alex <aln...@highway1.com.au> wrote:
>> 
>> Hi Peter
>> 
>> I had all sorts of Apple ID issues recently including a mis-typed email 
>> address that I didn’t even notice when I did it but they were fixed by 
>> calling Apple Support.  They were very friendly & helpful & knowledgable to 
>> boot.
>> 
>> Cheers,  Alex
>> 
>>> On 10 Mar 2016, at 6:59 pm, Peter Curtis <pe...@augold.com.au> wrote:
>>> 
>>> Hi all
>>> My brother has just got a new iPhone.
>>> He’s forgotten his apple ID and when he goes to the “forgot apple ID” 
>>> section he has to put his name and email address in, which he does. He is 
>>> then told that’s not enough information and requests earlier emails. He 
>>> swears he has never had another email so cannot proceed past this point.
>>> Any suggestions?
>>> Kind regards
>>> Peter
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Re: Apple ID

2016-03-10 Thread Peter Curtis
Thanks Alex
As it turns out, we tried and tried and eventually it accepted the information 
without the additional email addresses.
So all is good.
Kind regards
Peter
> On 11 Mar 2016, at 12:45 AM, Alex <aln...@highway1.com.au> wrote:
> 
> Hi Peter
> 
> I had all sorts of Apple ID issues recently including a mis-typed email 
> address that I didn’t even notice when I did it but they were fixed by 
> calling Apple Support.  They were very friendly & helpful & knowledgable to 
> boot.
> 
> Cheers,  Alex
> 
>> On 10 Mar 2016, at 6:59 pm, Peter Curtis <pe...@augold.com.au> wrote:
>> 
>> Hi all
>> My brother has just got a new iPhone.
>> He’s forgotten his apple ID and when he goes to the “forgot apple ID” 
>> section he has to put his name and email address in, which he does. He is 
>> then told that’s not enough information and requests earlier emails. He 
>> swears he has never had another email so cannot proceed past this point.
>> Any suggestions?
>> Kind regards
>> Peter
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> 
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Re: Apple ID

2016-03-10 Thread Alex
Hi Peter

I had all sorts of Apple ID issues recently including a mis-typed email address 
that I didn’t even notice when I did it but they were fixed by calling Apple 
Support.  They were very friendly & helpful & knowledgable to boot.

Cheers,  Alex

> On 10 Mar 2016, at 6:59 pm, Peter Curtis <pe...@augold.com.au> wrote:
> 
> Hi all
> My brother has just got a new iPhone.
> He’s forgotten his apple ID and when he goes to the “forgot apple ID” section 
> he has to put his name and email address in, which he does. He is then told 
> that’s not enough information and requests earlier emails. He swears he has 
> never had another email so cannot proceed past this point.
> Any suggestions?
> Kind regards
> Peter
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Apple ID

2016-03-10 Thread Peter Curtis
Hi all
My brother has just got a new iPhone.
He’s forgotten his apple ID and when he goes to the “forgot apple ID” section 
he has to put his name and email address in, which he does. He is then told 
that’s not enough information and requests earlier emails. He swears he has 
never had another email so cannot proceed past this point.
Any suggestions?
Kind regards
Peter
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Annoying request to log into Apple ID

2016-01-28 Thread Stephen Chape
Hi folks,

I finally remedied this issue.
Every timer I powered on my iPhone 6s I was asked for my Apple ID Password.
I was also informed that my Apple ID Password needed updating.

After many suggestions which have not worked, I tripped into the solution by 
accident this morning.

Settings \ iCloud \ iCloud Drive \ On.

The above had NOT been switched to On 

NO MORE MESSAGES RE PASSWORD !

Regards,
Stephen Chape






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Re: Message "your Apple ID needs updating" ?

2016-01-14 Thread Stephen Chape
Hi Ronni,
It is the second one you mention.
Thank you for these suggestions.
I will go through them the next time it appears.

> On 14 Jan 2016, at 2:56 PM, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Stephen,
> 
> What exactly is the message?
> 
> "There are actually two different pop-ups you may encounter with this issue 
> in iOS, the wording is either “Apple ID Verification – Enter the password for 
> (Apple ID) in Settings” or “Apple ID Password – The password for (Apple ID) 
> needs to be updated.” in both cases, you’ll have an option to go to 
> “Settings” and to “Sign In”.
> 
> Constant iOS Apple ID Password Verification Pop-Up Alert Fix
> 
> Resolving the continuous Apple ID password verification request is usually by 
> doing the following:
> 
> When you see the Apple ID Verification pop-up message, choose “Settings”
> Sign into the Apple ID with the password for the account as usual, this will 
> make the message go away temporarily
> Next, back up the iPhone, iPad, or iPod touch to iCloud and iTunes, you need 
> to backup the device because you likely need to update iOS software
> Open the Settings app and go to “General” followed by “Software Update”, 
> install any software updates that are waiting available – If you’re already 
> on the latest version of iOS and there are no software updates available skip 
> this step, reboot the device, and go to the next
> When the device boots back up, go back to “Settings”, then to “iCloud” and 
> tap on the Apple ID username and email address, then sign in to iCloud when 
> requested
> Exit out of Settings, you shouldn’t see the Apple ID verification pop-up again
> A bit of jumping around, a possible iOS update, a reboot, and multiple logins 
> for the same Apple ID and iCloud account, but for most users this resolves 
> the issue. Contrary to some other reports on discussion boards, you do not 
> need to log out or change the Apple ID 
> <http://osxdaily.com/2014/08/01/change-apple-id-ios/> to resolve the issue, 
> simply verifying the password and rebooting is usually enough.
> 
> If you reboot the device after this, you should no longer see the lock-screen 
> error message requesting Apple ID password verification."
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 14 Jan 2016, at 2:29 PM, Stephen Chape <chap...@bigpond.com 
> <mailto:chap...@bigpond.com>> wrote:
> 
>> Hi folks,
>> 
>> I keep getting messages on my iPhone 6s that my Apple ID needs updating.
>> At the start I changed it several times and still got the same message. 
>> (usually when turning the phone on).
>> It also mean’t re-setting my iMac and my wife’s iPhone 5 every time.
>> Now I tend to ignore it … but it is really starting to annoy me !
>> 
>> Is there some way to turn this request off ?
>> 
>> Regards,
>> Stephen Chape
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Regards,
Stephen Chape






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Message "your Apple ID needs updating" ?

2016-01-13 Thread Stephen Chape
Hi folks,

I keep getting messages on my iPhone 6s that my Apple ID needs updating.
At the start I changed it several times and still got the same message. 
(usually when turning the phone on).
It also mean’t re-setting my iMac and my wife’s iPhone 5 every time.
Now I tend to ignore it … but it is really starting to annoy me !

Is there some way to turn this request off ?

Regards,
Stephen Chape






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Re: Message "your Apple ID needs updating" ?

2016-01-13 Thread Ronda Brown
Hi Stephen,

What exactly is the message?

"There are actually two different pop-ups you may encounter with this issue in 
iOS, the wording is either “Apple ID Verification – Enter the password for 
(Apple ID) in Settings” or “Apple ID Password – The password for (Apple ID) 
needs to be updated.” in both cases, you’ll have an option to go to “Settings” 
and to “Sign In”.

Constant iOS Apple ID Password Verification Pop-Up Alert Fix
Resolving the continuous Apple ID password verification request is usually by 
doing the following:

When you see the Apple ID Verification pop-up message, choose “Settings”
Sign into the Apple ID with the password for the account as usual, this will 
make the message go away temporarily
Next, back up the iPhone, iPad, or iPod touch to iCloud and iTunes, you need to 
backup the device because you likely need to update iOS software
Open the Settings app and go to “General” followed by “Software Update”, 
install any software updates that are waiting available – If you’re already on 
the latest version of iOS and there are no software updates available skip this 
step, reboot the device, and go to the next
When the device boots back up, go back to “Settings”, then to “iCloud” and tap 
on the Apple ID username and email address, then sign in to iCloud when 
requested
Exit out of Settings, you shouldn’t see the Apple ID verification pop-up again
A bit of jumping around, a possible iOS update, a reboot, and multiple logins 
for the same Apple ID and iCloud account, but for most users this resolves the 
issue. Contrary to some other reports on discussion boards, you do not need to 
log out or change the Apple ID to resolve the issue, simply verifying the 
password and rebooting is usually enough.

If you reboot the device after this, you should no longer see the lock-screen 
error message requesting Apple ID password verification."

Cheers,
Ronni

Sent from Ronni's iPad4


> On 14 Jan 2016, at 2:29 PM, Stephen Chape <chap...@bigpond.com> wrote:
> 
> Hi folks,
> 
> I keep getting messages on my iPhone 6s that my Apple ID needs updating.
> At the start I changed it several times and still got the same message. 
> (usually when turning the phone on).
> It also mean’t re-setting my iMac and my wife’s iPhone 5 every time.
> Now I tend to ignore it … but it is really starting to annoy me !
> 
> Is there some way to turn this request off ?
> 
> Regards,
> Stephen Chape
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread petercrisp


Notifications is already is set to on. She is able to lodge comments,
Like etc. When she lodges a comment and I lodge a comment, there is
no distinction to me of who lodged the comment even though we're not
the same invitee.

 

Regards

 

Pete.

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Sun, 22 Nov 2015 06:53:09 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

 Hi Peter,

 Ask the invitee (your wife) to turn on notifications in photos.

 Cheers,
 Ronni

 Sent from Ronni's iPad4

 > On 21 Nov 2015, at 7:48 PM, Peter Crisp  wrote:
 > 
 > I set up a ‘Test’ Shared photo album as I was seeing some odd
behaviour in a Shared album (setup by my brother) that has more than
one member with the same Apple ID as another subscriber.
 > 
 > I tried a test Shared album myself, I invited my Dad (different
Apple ID to me) and my wife (same Apple ID to me) and my Dad got an
invite and accepted and was able to see the photos. My wife said she
never got an invite and when I sent it again (from my iPhone 5S using
iOS V9.1) - the shared album disappeared off the iPhone - and no way
to retrieve it!!
 > 
 > This seems to be a bug with iOS V9.1.
 > 
 > I am sure years ago I was able to have other members of my family
(same Apple ID) coincident with other members (dissimilar Apple ID).
 > 
 > Anyone else see this behaviour?
 > 
 > Pete.
 -- The WA Macintosh User Group Mailing List --
 Archives - 
 Guidelines - 
 Settings & Unsubscribe -
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread Neil Houghton
Hi Pete,

I¹m not a user of Photos or iPhoto ­ so these are just my ³thoughts² rather
than experience ;o)


I think it is as Tim says and I would imagine that the difference is because
Find my iPhone is based on devices, not users ­ ie you could have multiple
iPhones and iPads and it should show them all as different devices (if set
up to do that) because it is looking at the hardware ID.

Comments etc are considered as input by users, ie by user ID, so you can put
input in by iphone or ipad and it still knows its ³you² as the device is
signed into your account. Anyone else signed in using the same ID is
considered as ³you².

It should work the other way ­ eg if you shared an ipad, say, and logged in
as you ­ the comment would show as from you. If you then signed out and
someone else signed in with their (different) Apple ID, the comment would
show as from them ­ even though they both come from the same actual device.

Cheers



Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: n...@possumology.com




on 22/11/15 14:31, petercr...@westnet.com.au at petercr...@westnet.com.au
wrote:

> Thanks Tim, that's what I thought too, but if Find my iPhone is smart enough
> to figure out which device is which (within the one Apple ID) then surely it
> can distinguish which device wrote the comment (from within the one Apple ID)
> too.
> 
>  
> 
> Regards
> 
>  
> 
> Pete. 
> 
> 
>> 
>> - Original Message -
>> From:
>>  wamug@wamug.org.au
>> 
>> To:
>> <wamug@wamug.org.au>
>> Cc:
>> 
>> Sent:
>> Sun, 22 Nov 2015 14:24:26 +0800
>> Subject:
>> Re: Shared Photo Album to members with same Apple ID
>> 
>> 
>> I'd be thinking it's because you're signing in with the same AppleID
>> I might be missing something but if you sign in with the same AppleID even
>> from different continents, the computers not going to be able distinguish who
>> tapped in the text.
>> 
>> Tim
>> 
>> Sent from Tim's Retina iPad 2
>> 
>> On 22 Nov 2015, at 1:53 PM, petercr...@westnet.com.au wrote:
>> 
>>> Hi Ronni, 
>>> 
>>> That is exactly how it works for me (as you've explained below) except for
>>> one thing. When my wife makes her comment (She signs it off Jo so we can all
>>> tell it's her) however, even her comment still says from "You" when I read
>>> it on my iPhone and there is no distinction between 'her' comment and 'my'
>>> comment on the same photo. If I tap and hold my finger down on either 'her'
>>> or 'my' comment I am able to delete either or our comments.
>>> 
>>>  
>>> 
>>> Regards
>>> 
>>>  
>>> 
>>> Pete.
>>> 
>>> 
>>>> 
>>>> - Original Message -
>>>> From:
>>>>  wamug@wamug.org.au
>>>> 
>>>> To:
>>>> <wamug@wamug.org.au>
>>>> Cc:
>>>> 
>>>> Sent:
>>>> Sun, 22 Nov 2015 13:41:24 +0800
>>>> Subject:
>>>> Re: Shared Photo Album to members with same Apple ID
>>>> 
>>>> 
>>>> Hi Peter,
>>>> To like an image or add and view comments in Photos for iOS, tap to open
>>>> the shared album, and then tap the picture itself to open it. 
>>>> Beneath the picture, you see controls that let you like the image, view
>>>> comments, and add your own. To delete a comment, tap and hold your finger
>>>> down on it, and then tap the Delete button that appears just above the
>>>> comment.
>>>> In the View comment window you should see:
>>>> 'Posted by You' - an hour ago (or whatever) and your Comment by 'You'
>>>> Then under your comment you should see your 'Wife's comment & her 'Name'
>>>> and how long ago she made her comment.
>>>> 
>>>> Cheers,
>>>> Ronni
>>>> 
>>>> Sent from Ronni's iPad4
>>>> 
>>>> 
>>>> On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au wrote:
>>>> 
>>>>> 
>>>>> Notifications is already is set to on. She is able to lodge comments, Like
>>>>> etc. When she lodges a comment and I lodge a comment, there is no
>>>>> distinction to me of who lodged the comment even though we're not the same
>>>>> invitee.
>>>>> 
>>>>>  
>>>>> 
>>>>> Regards
>>>>> 
>>>>>  
>>>>> 
>>>>> Pete.
>>>>> 
>>&

Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread petercrisp


Ok thanks Ronni, so it seems a dead end for now. Hopefully Apple will
in future iOS updates build in the "device name" identity for comments
in Shared albums for multiple invitees with the same Apple ID. 

 

Regards

 

Pete.

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Sun, 22 Nov 2015 15:01:18 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

Hi Peter & Tim, 
 "Your name in comments matches the Full Name for the Apple ID that
you used to join the Shared Album." So this is most probably what is
happening, as Tim mentioned below. 

Photo Album sharing is different to Find My Phone or Mac.   
Cheers, Ronni  
Sent from Ronni's iPad4 

On 22 Nov 2015, at 2:24 PM, Tim Law  wrote:

  I'd be thinking it's because you're signing in with the same AppleID
I might be missing something but if you sign in with the same AppleID
even from different continents, the computers not going to be able
distinguish who tapped in the text. 
 Tim

Sent from Tim's Retina iPad 2  
On 22 Nov 2015, at 1:53 PM, petercr...@westnet.com.au [2] wrote:

Hi Ronni,  

That is exactly how it works for me (as you've explained
below) except for one thing. When my wife makes her comment (She
signs it off Jo so we can all tell it's her) however, even her
comment still says from "You" when I read it on my iPhone and there
is no distinction between 'her' comment and 'my' comment on the same
photo. If I tap and hold my finger down on either 'her' or 'my'
comment I am able to delete either or our comments. 

  

Regards 

  

Pete.

- Original Message -
 From: wamug@wamug.org.au [3]  
To:
Cc: 
Sent:Sun, 22 Nov 2015 13:41:24 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

Hi Peter, 

To like an image or add and view comments in Photos for iOS, tap to
open the shared album, and then tap the picture itself to open it.  

Beneath the picture, you see controls that let you like the image,
view comments, and add your own. To delete a comment, tap and hold
your finger down on it, and then tap the Delete button that appears
just above the comment.In the View comment window you should see:
'Posted by You' - an hour ago (or whatever) and your Comment by 'You'.
Then under your comment you should see your 'Wife's comment & her
'Name' and how long ago she made her comment. 
 Cheers, Ronni  
 Sent from Ronni's iPad4 

On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au [5] wrote:

Notifications is already is set to on. She is able to lodge comments,
Like etc. When she lodges a comment and I lodge a comment, there is
no distinction to me of who lodged the comment even though we're not
the same invitee. 

  

Regards 

  

Pete.

- Original Message -
 From: wamug@wamug.org.au [6]  
To:
Cc: 
Sent:Sun, 22 Nov 2015 06:53:09 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

 Hi Peter,

 Ask the invitee (your wife) to turn on notifications in photos.

 Cheers,
 Ronni

 Sent from Ronni's iPad4

 > On 21 Nov 2015, at 7:48 PM, Peter Crisp  wrote:
 > 
 > I set up a ‘Test’ Shared photo album as I was seeing some odd
behaviour in a Shared album (setup by my brother) that has more than
one member with the same Apple ID as another subscriber.
 > 
 > I tried a test Shared album myself, I invited my Dad (different
Apple ID to me) and my wife (same Apple ID to me) and my Dad got an
invite and accepted and was able to see the photos. My wife said she
never got an invite and when I sent it again (from my iPhone 5S using
iOS V9.1) - the shared album disappeared off the iPhone - and no way
to retrieve it!!
 > 
 > This seems to be a bug with iOS V9.1.
 > 
 > I am sure years ago I was able to have other members of my family
(same Apple ID) coincident with other members (dissimilar Apple ID).
 > 
 > Anyone else see this behaviour?
 > 

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[5] mailto:petercr...@westnet.com.au
[6] mailto:wamug@wamug.org.au
[7] mailto:wamug@wamug.org.au
[8] mailto:petercr...@westnet.com.au
[9] http://www.wamug.org.au/mailinglist/archives.shtml
[10] http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread Ronda Brown
Hi Peter,

To like an image or add and view comments in Photos for iOS, tap to open the 
shared album, and then tap the picture itself to open it. 

Beneath the picture, you see controls that let you like the image, view 
comments, and add your own. To delete a comment, tap and hold your finger down 
on it, and then tap the Delete button that appears just above the comment.

In the View comment window you should see:
'Posted by You' - an hour ago (or whatever) and your Comment by 'You'.
Then under your comment you should see your 'Wife's comment & her 'Name' and 
how long ago she made her comment.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au wrote:
> 
> Notifications is already is set to on. She is able to lodge comments, Like 
> etc. When she lodges a comment and I lodge a comment, there is no distinction 
> to me of who lodged the comment even though we're not the same invitee.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sun, 22 Nov 2015 06:53:09 +0800
> Subject:
> Re: Shared Photo Album to members with same Apple ID
> 
> 
> Hi Peter,
> 
> Ask the invitee (your wife) to turn on notifications in photos.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> > On 21 Nov 2015, at 7:48 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> > 
> > I set up a ‘Test’ Shared photo album as I was seeing some odd behaviour in 
> > a Shared album (setup by my brother) that has more than one member with the 
> > same Apple ID as another subscriber.
> > 
> > I tried a test Shared album myself, I invited my Dad (different Apple ID to 
> > me) and my wife (same Apple ID to me) and my Dad got an invite and accepted 
> > and was able to see the photos. My wife said she never got an invite and 
> > when I sent it again (from my iPhone 5S using iOS V9.1) - the shared album 
> > disappeared off the iPhone - and no way to retrieve it!!
> > 
> > This seems to be a bug with iOS V9.1.
> > 
> > I am sure years ago I was able to have other members of my family (same 
> > Apple ID) coincident with other members (dissimilar Apple ID).
> > 
> > Anyone else see this behaviour?
> > 
> 
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread Tim Law
I'd be thinking it's because you're signing in with the same AppleID
I might be missing something but if you sign in with the same AppleID even from 
different continents, the computers not going to be able distinguish who tapped 
in the text.

Tim

Sent from Tim's Retina iPad 2

> On 22 Nov 2015, at 1:53 PM, petercr...@westnet.com.au wrote:
> 
> Hi Ronni,
> 
> That is exactly how it works for me (as you've explained below) except for 
> one thing. When my wife makes her comment (She signs it off Jo so we can all 
> tell it's her) however, even her comment still says from "You" when I read it 
> on my iPhone and there is no distinction between 'her' comment and 'my' 
> comment on the same photo. If I tap and hold my finger down on either 'her' 
> or 'my' comment I am able to delete either or our comments.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sun, 22 Nov 2015 13:41:24 +0800
> Subject:
> Re: Shared Photo Album to members with same Apple ID
> 
> 
> Hi Peter,
> 
> To like an image or add and view comments in Photos for iOS, tap to open the 
> shared album, and then tap the picture itself to open it. 
> 
> Beneath the picture, you see controls that let you like the image, view 
> comments, and add your own. To delete a comment, tap and hold your finger 
> down on it, and then tap the Delete button that appears just above the 
> comment.
> 
> In the View comment window you should see:
> 'Posted by You' - an hour ago (or whatever) and your Comment by 'You'.
> Then under your comment you should see your 'Wife's comment & her 'Name' and 
> how long ago she made her comment.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au wrote:
> 
> Notifications is already is set to on. She is able to lodge comments, Like 
> etc. When she lodges a comment and I lodge a comment, there is no distinction 
> to me of who lodged the comment even though we're not the same invitee.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sun, 22 Nov 2015 06:53:09 +0800
> Subject:
> Re: Shared Photo Album to members with same Apple ID
> 
> 
> Hi Peter,
> 
> Ask the invitee (your wife) to turn on notifications in photos.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> > On 21 Nov 2015, at 7:48 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> > 
> > I set up a ‘Test’ Shared photo album as I was seeing some odd behaviour in 
> > a Shared album (setup by my brother) that has more than one member with the 
> > same Apple ID as another subscriber.
> > 
> > I tried a test Shared album myself, I invited my Dad (different Apple ID to 
> > me) and my wife (same Apple ID to me) and my Dad got an invite and accepted 
> > and was able to see the photos. My wife said she never got an invite and 
> > when I sent it again (from my iPhone 5S using iOS V9.1) - the shared album 
> > disappeared off the iPhone - and no way to retrieve it!!
> > 
> > This seems to be a bug with iOS V9.1.
> > 
> > I am sure years ago I was able to have other members of my family (same 
> > Apple ID) coincident with other members (dissimilar Apple ID).
> > 
> > Anyone else see this behaviour?
> > 
> 
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread petercrisp


Thanks Tim, that's what I thought too, but if Find my iPhone is smart
enough to figure out which device is which (within the one Apple ID)
then surely it can distinguish which device wrote the comment (from
within the one Apple ID) too.

 

Regards

 

Pete. 

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Sun, 22 Nov 2015 14:24:26 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

I'd be thinking it's because you're signing in with the same AppleID I
might be missing something but if you sign in with the same AppleID
even from different continents, the computers not going to be able
distinguish who tapped in the text. 
 Tim

Sent from Tim's Retina iPad 2  
On 22 Nov 2015, at 1:53 PM, petercr...@westnet.com.au [1] wrote:

Hi Ronni,  

That is exactly how it works for me (as you've explained
below) except for one thing. When my wife makes her comment (She
signs it off Jo so we can all tell it's her) however, even her
comment still says from "You" when I read it on my iPhone and there
is no distinction between 'her' comment and 'my' comment on the same
photo. If I tap and hold my finger down on either 'her' or 'my'
comment I am able to delete either or our comments. 

  

Regards 

  

Pete.

- Original Message -
 From: wamug@wamug.org.au [2]  
To:
Cc: 
Sent:Sun, 22 Nov 2015 13:41:24 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

Hi Peter, 

To like an image or add and view comments in Photos for iOS, tap to
open the shared album, and then tap the picture itself to open it.  

Beneath the picture, you see controls that let you like the image,
view comments, and add your own. To delete a comment, tap and hold
your finger down on it, and then tap the Delete button that appears
just above the comment.In the View comment window you should see:
'Posted by You' - an hour ago (or whatever) and your Comment by 'You'.
Then under your comment you should see your 'Wife's comment & her
'Name' and how long ago she made her comment. 
 Cheers, Ronni  
 Sent from Ronni's iPad4 

On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au [4] wrote:

Notifications is already is set to on. She is able to lodge comments,
Like etc. When she lodges a comment and I lodge a comment, there is
no distinction to me of who lodged the comment even though we're not
the same invitee. 

  

Regards 

  

Pete.

- Original Message -
 From: wamug@wamug.org.au [5]  
To:
Cc: 
Sent:Sun, 22 Nov 2015 06:53:09 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

 Hi Peter,

 Ask the invitee (your wife) to turn on notifications in photos.

 Cheers,
 Ronni

 Sent from Ronni's iPad4

 > On 21 Nov 2015, at 7:48 PM, Peter Crisp  wrote:
 > 
 > I set up a ‘Test’ Shared photo album as I was seeing some odd
behaviour in a Shared album (setup by my brother) that has more than
one member with the same Apple ID as another subscriber.
 > 
 > I tried a test Shared album myself, I invited my Dad (different
Apple ID to me) and my wife (same Apple ID to me) and my Dad got an
invite and accepted and was able to see the photos. My wife said she
never got an invite and when I sent it again (from my iPhone 5S using
iOS V9.1) - the shared album disappeared off the iPhone - and no way
to retrieve it!!
 > 
 > This seems to be a bug with iOS V9.1.
 > 
 > I am sure years ago I was able to have other members of my family
(same Apple ID) coincident with other members (dissimilar Apple ID).
 > 
 > Anyone else see this behaviour?
 > 

 -- The WA Macintosh User Group Mailing List --
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--
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[3] mailto:wamug@wamug.org.au
[4] mailto:petercr...@westnet.com.au
[5] mailto:wamug@wamug.org.au
[6] mailto:wamug@wamug.org.au
[7] mailto:petercr...@westnet.com.au
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread Ronda Brown
Hi Peter & Tim,

"Your name in comments matches the Full Name for the Apple ID that you used to 
join the Shared Album."
So this is most probably what is happening, as Tim mentioned below. 

Photo Album sharing is different to Find My Phone or Mac. 

Cheers,
Ronni

Sent from Ronni's iPad4


> On 22 Nov 2015, at 2:24 PM, Tim Law <t...@peoplehelp.com.au> wrote:
> 
> I'd be thinking it's because you're signing in with the same AppleID
> I might be missing something but if you sign in with the same AppleID even 
> from different continents, the computers not going to be able distinguish who 
> tapped in the text.
> 
> Tim
> 
> Sent from Tim's Retina iPad 2
> 
>> On 22 Nov 2015, at 1:53 PM, petercr...@westnet.com.au wrote:
>> 
>> Hi Ronni,
>> 
>> That is exactly how it works for me (as you've explained below) except for 
>> one thing. When my wife makes her comment (She signs it off Jo so we can all 
>> tell it's her) however, even her comment still says from "You" when I read 
>> it on my iPhone and there is no distinction between 'her' comment and 'my' 
>> comment on the same photo. If I tap and hold my finger down on either 'her' 
>> or 'my' comment I am able to delete either or our comments.
>> 
>>  
>> 
>> Regards
>> 
>>  
>> 
>> Pete.
>> 
>> 
>> 
>> 
>> - Original Message -
>> From:
>> wamug@wamug.org.au
>> 
>> To:
>> <wamug@wamug.org.au>
>> Cc:
>> 
>> Sent:
>> Sun, 22 Nov 2015 13:41:24 +0800
>> Subject:
>> Re: Shared Photo Album to members with same Apple ID
>> 
>> 
>> Hi Peter,
>> 
>> To like an image or add and view comments in Photos for iOS, tap to open the 
>> shared album, and then tap the picture itself to open it. 
>> 
>> Beneath the picture, you see controls that let you like the image, view 
>> comments, and add your own. To delete a comment, tap and hold your finger 
>> down on it, and then tap the Delete button that appears just above the 
>> comment.
>> 
>> In the View comment window you should see:
>> 'Posted by You' - an hour ago (or whatever) and your Comment by 'You'.
>> Then under your comment you should see your 'Wife's comment & her 'Name' and 
>> how long ago she made her comment.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au wrote:
>> 
>> Notifications is already is set to on. She is able to lodge comments, Like 
>> etc. When she lodges a comment and I lodge a comment, there is no 
>> distinction to me of who lodged the comment even though we're not the same 
>> invitee.
>> 
>>  
>> 
>> Regards
>> 
>>  
>> 
>> Pete.
>> 
>> 
>> 
>> 
>> - Original Message -
>> From:
>> wamug@wamug.org.au
>> 
>> To:
>> <wamug@wamug.org.au>
>> Cc:
>> 
>> Sent:
>> Sun, 22 Nov 2015 06:53:09 +0800
>> Subject:
>> Re: Shared Photo Album to members with same Apple ID
>> 
>> 
>> Hi Peter,
>> 
>> Ask the invitee (your wife) to turn on notifications in photos.
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> > On 21 Nov 2015, at 7:48 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
>> > 
>> > I set up a ‘Test’ Shared photo album as I was seeing some odd behaviour in 
>> > a Shared album (setup by my brother) that has more than one member with 
>> > the same Apple ID as another subscriber.
>> > 
>> > I tried a test Shared album myself, I invited my Dad (different Apple ID 
>> > to me) and my wife (same Apple ID to me) and my Dad got an invite and 
>> > accepted and was able to see the photos. My wife said she never got an 
>> > invite and when I sent it again (from my iPhone 5S using iOS V9.1) - the 
>> > shared album disappeared off the iPhone - and no way to retrieve it!!
>> > 
>> > This seems to be a bug with iOS V9.1.
>> > 
>> > I am sure years ago I was able to have other members of my family (same 
>> > Apple ID) coincident with other members (dissimilar Apple ID).
>> > 
>> > Anyone else see this behaviour?
>> > 
>> 
>> -- The WA Macintosh User Group Mailing List --
>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
>> Settings & Unsubscribe - 
>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
> -- The WA Macintosh User Group Mailing List --
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> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread petercrisp


Yes, agreed Neil. Whilst I have two iOS devices myself, my other
family members (using 'my' Apple ID) all have at least one and some
two also iOS devices. So maybe the way it is currently should remain.
Clearly Apple will have considered this in their deployment to arrive
at the way it is set to be currently. 

All good.

 

Regards

 

Pete.

 
- Original Message -
From: wamug@wamug.org.au
To:"WAMUG" 
Cc:
Sent:Sun, 22 Nov 2015 15:07:08 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

Re: Shared Photo Album to members with same Apple IDHi Pete,

 I’m not a user of Photos or iPhoto – so these are just my
“thoughts” rather than experience ;o)

 I think it is as Tim says and I would imagine that the difference is
because Find my iPhone is based on devices, not users – ie you could
have multiple iPhones and iPads and it should show them all as
different devices (if set up to do that) because it is looking at the
hardware ID.

 Comments etc are considered as input by users, ie by user ID, so you
can put input in by iphone or ipad and it still knows its “you” as
the device is signed into your account. Anyone else signed in using
the same ID is considered as “you”.

 It should work the other way – eg if you shared an ipad, say, and
logged in as you – the comment would show as from you. If you then
signed out and someone else signed in with THEIR (different) Apple ID,
the comment would show as from THEM – even though they both come
from the same actual device.

 Cheers

 Neil
 -- 
 Neil R. Houghton
 Albany, Western Australia
 Tel: +61 8 9841 6063
 Email: n...@possumology.com

 on 22/11/15 14:31, petercr...@westnet.com.au at
petercr...@westnet.com.au wrote:

 Thanks Tim, that's what I thought too, but if Find my iPhone is smart
enough to figure out which device is which (within the one Apple ID)
then surely it can distinguish which device wrote the comment (from
within the one Apple ID) too.

  

 Regards

  

 Pete. 

 - Original Message -
 From:
  wamug@wamug.org.au

 To:

 Cc:

 Sent:
 Sun, 22 Nov 2015 14:24:26 +0800
 Subject:
 Re: Shared Photo Album to members with same Apple ID

 I'd be thinking it's because you're signing in with the same AppleID
 I might be missing something but if you sign in with the same AppleID
even from different continents, the computers not going to be able
distinguish who tapped in the text

 Tim

 Sent from Tim's Retina iPad 2

 On 22 Nov 2015, at 1:53 PM, petercr...@westnet.com.au wrote:

 Hi Ronni, 

 That is exactly how it works for me (as you've explained
below) except for one thing. When my wife makes her comment (She
signs it off Jo so we can all tell it's her) however, even her
comment still says from "You" when I read it on my iPhone and there
is no distinction between 'her' comment and 'my' comment on the same
photo. If I tap and hold my finger down on either 'her' or 'my'
comment I am able to delete either or our comments.

  

 Regards

  

 Pete.

 - Original Message -
 From:
  wamug@wamug.org.au 

 To:

 Cc:

 Sent:
 Sun, 22 Nov 2015 13:41:24 +0800
 Subject:
 Re: Shared Photo Album to members with same Apple ID

 Hi Peter,
 To like an image or add and view comments in Photos for iOS, tap to
open the shared album, and then tap the picture itself to open it. 
 Beneath the picture, you see controls that let you like the image,
view comments, and add your own. To delete a comment, tap and hold
your finger down on it, and then tap the Delete button that appears
just above the comment.
 In the View comment window you should see:
 'Posted by You' - an hour ago (or whatever) and your Comment by 'You'
 Then under your comment you should see your 'Wife's comment & her
'Name' and how long ago she made her comment.

 Cheers,
 Ronni

 Sent from Ronni's iPad4

 On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au wrote:

 Notifications is already is set to on. She is able to lodge comments,
Like etc. When she lodges a comment and I lodge a comment, there is
no distinction to me of who lodged the comment even though we're not
the same invitee.

  

 Regards

  

 Pete.

 - Original Message -
 From:
  wamug@wamug.org.au 

 To:

 Cc:

 Sent:
 Sun, 22 Nov 2015 06:53:09 +0800
 Subject:
 Re: Shared Photo Album to members with same Apple ID

 Hi Peter,

 Ask the invitee (your wife) to turn on notifications in photos.

 Cheers,
 Ronni

 Sent from Ronni's iPad4

 > On 21 Nov 2015, at 7:48 PM, Peter Crisp  wrote:
 > 
 > I set up a ‘Test’ Shared photo album as I was seeing some odd
behaviour in a Shared album (setup by my brother) that has more than
one member with the same Apple ID as another subscriber.
 > 
 > I tried a test Shared album myself, I invited my Dad (different
Apple ID to me) and my wife (same Apple ID to me) and my Dad got an
invite and accepted and was able to see the photos. My wife said she
never got an invite and when I sent it 

Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread petercrisp


Hi Ronni, 

That is exactly how it works for me (as you've explained
below) except for one thing. When my wife makes her comment (She
signs it off Jo so we can all tell it's her) however, even her
comment still says from "You" when I read it on my iPhone and there
is no distinction between 'her' comment and 'my' comment on the same
photo. If I tap and hold my finger down on either 'her' or 'my'
comment I am able to delete either or our comments.

 

Regards

 

Pete.

- Original Message -
From: wamug@wamug.org.au
To:
Cc:
Sent:Sun, 22 Nov 2015 13:41:24 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

Hi Peter, 

To like an image or add and view comments in Photos for iOS, tap to
open the shared album, and then tap the picture itself to open it.  

Beneath the picture, you see controls that let you like the image,
view comments, and add your own. To delete a comment, tap and hold
your finger down on it, and then tap the Delete button that appears
just above the comment.In the View comment window you should see:
'Posted by You' - an hour ago (or whatever) and your Comment by 'You'.
Then under your comment you should see your 'Wife's comment & her
'Name' and how long ago she made her comment. 
 Cheers, Ronni  
 Sent from Ronni's iPad4 

On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au [1] wrote:

Notifications is already is set to on. She is able to lodge comments,
Like etc. When she lodges a comment and I lodge a comment, there is
no distinction to me of who lodged the comment even though we're not
the same invitee. 

  

Regards 

  

Pete.

- Original Message -
 From: wamug@wamug.org.au [2]  
To:
Cc: 
Sent:Sun, 22 Nov 2015 06:53:09 +0800
Subject:Re: Shared Photo Album to members with same Apple ID

 Hi Peter,

 Ask the invitee (your wife) to turn on notifications in photos.

 Cheers,
 Ronni

 Sent from Ronni's iPad4

 > On 21 Nov 2015, at 7:48 PM, Peter Crisp  wrote:
 > 
 > I set up a ‘Test’ Shared photo album as I was seeing some odd
behaviour in a Shared album (setup by my brother) that has more than
one member with the same Apple ID as another subscriber.
 > 
 > I tried a test Shared album myself, I invited my Dad (different
Apple ID to me) and my wife (same Apple ID to me) and my Dad got an
invite and accepted and was able to see the photos. My wife said she
never got an invite and when I sent it again (from my iPhone 5S using
iOS V9.1) - the shared album disappeared off the iPhone - and no way
to retrieve it!!
 > 
 > This seems to be a bug with iOS V9.1.
 > 
 > I am sure years ago I was able to have other members of my family
(same Apple ID) coincident with other members (dissimilar Apple ID).
 > 
 > Anyone else see this behaviour?
 > 

  

Links:
--
[1] mailto:petercr...@westnet.com.au
[2] mailto:wamug@wamug.org.au
[3] mailto:wamug@wamug.org.au
[4] mailto:petercr...@westnet.com.au

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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread Tim Law
Yes Peter, that's true. I do find Siri quite selective in how clever she feels 
like being.

Sent from Tim's Retina iPad 2

> On 22 Nov 2015, at 2:31 PM, petercr...@westnet.com.au wrote:
> 
> Thanks Tim, that's what I thought too, but if Find my iPhone is smart enough 
> to figure out which device is which (within the one Apple ID) then surely it 
> can distinguish which device wrote the comment (from within the one Apple ID) 
> too.
> 
>  
> 
> Regards
> 
>  
> 
> Pete. 
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sun, 22 Nov 2015 14:24:26 +0800
> Subject:
> Re: Shared Photo Album to members with same Apple ID
> 
> 
> I'd be thinking it's because you're signing in with the same AppleID
> I might be missing something but if you sign in with the same AppleID even 
> from different continents, the computers not going to be able distinguish who 
> tapped in the text.
> 
> Tim
> 
> Sent from Tim's Retina iPad 2
> 
> On 22 Nov 2015, at 1:53 PM, petercr...@westnet.com.au wrote:
> 
> Hi Ronni,
> 
> That is exactly how it works for me (as you've explained below) except for 
> one thing. When my wife makes her comment (She signs it off Jo so we can all 
> tell it's her) however, even her comment still says from "You" when I read it 
> on my iPhone and there is no distinction between 'her' comment and 'my' 
> comment on the same photo. If I tap and hold my finger down on either 'her' 
> or 'my' comment I am able to delete either or our comments.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sun, 22 Nov 2015 13:41:24 +0800
> Subject:
> Re: Shared Photo Album to members with same Apple ID
> 
> 
> Hi Peter,
> 
> To like an image or add and view comments in Photos for iOS, tap to open the 
> shared album, and then tap the picture itself to open it. 
> 
> Beneath the picture, you see controls that let you like the image, view 
> comments, and add your own. To delete a comment, tap and hold your finger 
> down on it, and then tap the Delete button that appears just above the 
> comment.
> 
> In the View comment window you should see:
> 'Posted by You' - an hour ago (or whatever) and your Comment by 'You'
> Then under your comment you should see your 'Wife's comment & her 'Name' and 
> how long ago she made her comment.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 22 Nov 2015, at 10:24 AM, petercr...@westnet.com.au wrote:
> 
> Notifications is already is set to on. She is able to lodge comments, Like 
> etc. When she lodges a comment and I lodge a comment, there is no distinction 
> to me of who lodged the comment even though we're not the same invitee.
> 
>  
> 
> Regards
> 
>  
> 
> Pete.
> 
> 
> 
> 
> - Original Message -
> From:
> wamug@wamug.org.au
> 
> To:
> <wamug@wamug.org.au>
> Cc:
> 
> Sent:
> Sun, 22 Nov 2015 06:53:09 +0800
> Subject:
> Re: Shared Photo Album to members with same Apple ID
> 
> 
> Hi Peter,
> 
> Ask the invitee (your wife) to turn on notifications in photos.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> > On 21 Nov 2015, at 7:48 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> > 
> > I set up a ‘Test’ Shared photo album as I was seeing some odd behaviour in 
> > a Shared album (setup by my brother) that has more than one member with the 
> > same Apple ID as another subscriber.
> > 
> > I tried a test Shared album myself, I invited my Dad (different Apple ID to 
> > me) and my wife (same Apple ID to me) and my Dad got an invite and accepted 
> > and was able to see the photos. My wife said she never got an invite and 
> > when I sent it again (from my iPhone 5S using iOS V9.1) - the shared album 
> > disappeared off the iPhone - and no way to retrieve it!!
> > 
> > This seems to be a bug with iOS V9.1.
> > 
> > I am sure years ago I was able to have other members of my family (same 
> > Apple ID) coincident with other members (dissimilar Apple ID).
> > 
> > Anyone else see this behaviour?
> > 
> 
> -- The WA Macintosh User Group Mailing List --
> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
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> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
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Re: Shared Photo Album to members with same Apple ID

2015-11-21 Thread Ronda Brown
Hi Peter,

Ask the invitee (your wife) to turn on notifications in photos.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 21 Nov 2015, at 7:48 PM, Peter Crisp <petercr...@westnet.com.au> wrote:
> 
> I set up a ‘Test’ Shared photo album as I was seeing some odd behaviour in a 
> Shared album (setup by my brother) that has more than one member with the 
> same Apple ID as another subscriber.
> 
> I tried a test Shared album myself, I invited my Dad (different Apple ID to 
> me) and my wife (same Apple ID to me) and my Dad got an invite and accepted 
> and was able to see the photos. My wife said she never got an invite and when 
> I sent it again (from my iPhone 5S using iOS V9.1) - the shared album 
> disappeared off the iPhone - and no way to retrieve it!!
> 
> This seems to be a bug with iOS V9.1.
> 
> I am sure years ago I was able to have other members of my family (same Apple 
> ID) coincident with other members (dissimilar Apple ID).
> 
> Anyone else see this behaviour?
> 
> Pete.
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Shared Photo Album to members with same Apple ID

2015-11-21 Thread Peter Crisp
I set up a ‘Test’ Shared photo album as I was seeing some odd behaviour in a 
Shared album (setup by my brother) that has more than one member with the same 
Apple ID as another subscriber.

I tried a test Shared album myself, I invited my Dad (different Apple ID to me) 
and my wife (same Apple ID to me) and my Dad got an invite and accepted and was 
able to see the photos. My wife said she never got an invite and when I sent it 
again (from my iPhone 5S using iOS V9.1) - the shared album disappeared off the 
iPhone - and no way to retrieve it!!

This seems to be a bug with iOS V9.1.

I am sure years ago I was able to have other members of my family (same Apple 
ID) coincident with other members (dissimilar Apple ID).

Anyone else see this behaviour?

Pete.
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Re: Apple ID log in

2015-10-26 Thread Brian Risbey
Hi All 

I took it back to MacWorx Joondalup, and they 'flashed' the correct serial 
number.
iCloud all happy again and updates were able to be completed successfully.
Thank you Ronni for your diagnosis and experience.

Brian

Yes Brian,
I had this happen after a new logic board replaced in my 17-inch MacBook Pro.
Normally the technician changes the serial number to match the new logic board, 
but some times they 'forget' to :)
Took it back to MacWorx and they 'flashed' the correct serial number.

You'll need to take it to an Apple Technician, or give Daniel a call he might 
have the correct tool to do it for you.

My god the fog is thick down here I can hardly see to drive to my next job.
It was clear before 5am when I started work.

Cheers,
Ronni

Sent from Ronni's iPad4


On 22 Oct 2015, at 6:35 AM, Brian Risbey <risb...@bigpond.com 
<mailto:risb...@bigpond.com>> wrote:

> Bingo!
> 
> Hi Ronni
> Yes the serial number is blank.
> This is an older 17" MacBookPro and has had various upgrades and repairs over 
> the last 6 years. Perhaps this is why the serial could be missing.
> 
> Like Rob, I am waiting for the new Broadwell processors for the 15".
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 22 Oct 2015, at 06:03, Ronda Brown <ro...@mac.com <mailto:ro...@mac.com>> 
> wrote:
> 
> Hi Brian,
> 
> Just two things to check before calling in your friendly Mac Consultant to 
> check your Mac or take it to MacWorx.
> 
> 1. Check that your Mac Serial number is showing under Apple symbol > 'About 
> This Mac'. 
> Then you could follow these instructions provided by Linc Davis. 
> <https://discussions.apple.com/thread/7259079 
> <https://discussions.apple.com/thread/7259079>>
> 
> Basically you run a Systems Query Log while you are trying to log-in to the 
> App Store, and the log will show you what the issue is.
> It could be a Hardware Serial Number Error.
> 
> If it is you'll need to take it to an Apple Store to get them to register the 
> serial number on the computer.
> 
> 2. Are you running any Anti-Virus software or Little Snitch? If so disable 
> them and try to Sign In.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
> On 21 Oct 2015, at 9:46 PM, Brian Risbey <risb...@bigpond.com 
> <mailto:risb...@bigpond.com>> wrote:
> 
>> Hi Ronni
>> 
>> I went through your checklist and followed the links for the further 
>> instructions, no change. Log-on steill ‘hang’ applications become 
>> unresponsive, requiring ‘force quit’.
>> I logged onto Appleid  via Safari to ensure I have my details correct, they 
>> were.
>> Might contact the Genius Bar or Apple directly.
>> Thank you again for your suggestions.
>> Brian
>> 
>> 
>> On 21 Oct 2015, at 6:25 AM, Brian Risbey <risb...@bigpond.com 
>> <mailto:risb...@bigpond.com>> wrote:
>> 
>> Thank you Ronni I will try that.
>> 
>> Brian
>> Sent from my iPhone6 Plus
>> iOS 9.0 
>> 
>> On 21 Oct 2015, at 05:27, Ronda Brown <ro...@mac.com <mailto:ro...@mac.com>> 
>> wrote:
>> 
>> Hi Brian,
>> 
>> Authorise your computer in iTunes. 
>> Have you tried:
>> 1. Reset your computer's NVRAM <http://support.apple.com/kb/PH14222>
>> 2. Boot your computer in Safe Mode <http://support.apple.com/kb/ph14204>
>> 3. Log into iCloud / Apple ID
>> 4. Reboot into Normal Mode
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com 
>> <mailto:risb...@bigpond.com>> wrote:
>> 
>>> He all,
>>> 
>>> I have OS 10.11, running,
>>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>>> account and iTunes, 
>>> but
>>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App 
>>> Store.
>>> I have deleted and re-installed iTunes a few times, and just tonight 
>>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>>> and no change/ improvement.
>>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>>> iTunes just hangs when I try to sign in, I need to force quit  to get out 
>>> as menus just grey out, App Store just hangs too. After all this now change 
>>> of status.
>>> 
>>> I can internet search and mail is working perfectly so it isn’t my 
>>> connection causing an issue.
>>> Is there a need for a clean system install with expert assistance?
>>> 
>>> Am I missing something?
>>> 
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Re: Apple ID log in

2015-10-21 Thread Brian Risbey
Hi Ronni

I went through your checklist and followed the links for the further 
instructions, no change. Log-on steill ‘hang’ applications become unresponsive, 
requiring ‘force quit’.
I logged onto Appleid  via Safari to ensure I have my details correct, they 
were.
Might contact the Genius Bar or Apple directly.
Thank you again for your suggestions.
Brian


On 21 Oct 2015, at 6:25 AM, Brian Risbey <risb...@bigpond.com> wrote:

Thank you Ronni I will try that.

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 21 Oct 2015, at 05:27, Ronda Brown <ro...@mac.com <mailto:ro...@mac.com>> 
wrote:

Hi Brian,

Authorise your computer in iTunes. 
Have you tried:
1. Reset your computer's NVRAM <http://support.apple.com/kb/PH14222>
2. Boot your computer in Safe Mode <http://support.apple.com/kb/ph14204>
3. Log into iCloud / Apple ID
4. Reboot into Normal Mode

Cheers,
Ronni

Sent from Ronni's iPad4


On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com 
<mailto:risb...@bigpond.com>> wrote:

> He all,
> 
> I have OS 10.11, running,
> I can use my iCloud password on my mobile devices to gain access to iCloud 
> account and iTunes, 
> but
> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
> I have deleted and re-installed iTunes a few times, and just tonight 
> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
> no change/ improvement.
> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
> menus just grey out, App Store just hangs too. After all this now change of 
> status.
> 
> I can internet search and mail is working perfectly so it isn’t my connection 
> causing an issue.
> Is there a need for a clean system install with expert assistance?
> 
> Am I missing something?
> 
> Brian
> 

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Re: Apple ID log in

2015-10-21 Thread Ronda Brown
Yes Brian,
I had this happen after a new logic board replaced in my 17-inch MacBook Pro.
Normally the technician changes the serial number to match the new logic board, 
but some times they 'forget' to :)
Took it back to MacWorx and they 'flashed' the correct serial number.

You'll need to take it to an Apple Technician, or give Daniel a call he might 
have the correct tool to do it for you.

My god the fog is thick down here I can hardly see to drive to my next job.
It was clear before 5am when I started work.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 22 Oct 2015, at 6:35 AM, Brian Risbey <risb...@bigpond.com> wrote:
> 
> Bingo!
> 
> Hi Ronni
> Yes the serial number is blank.
> This is an older 17" MacBookPro and has had various upgrades and repairs over 
> the last 6 years. Perhaps this is why the serial could be missing.
> 
> Like Rob, I am waiting for the new Broadwell processors for the 15".
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 22 Oct 2015, at 06:03, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Brian,
> 
> Just two things to check before calling in your friendly Mac Consultant to 
> check your Mac or take it to MacWorx.
> 
> 1. Check that your Mac Serial number is showing under Apple symbol > 'About 
> This Mac'. 
> Then you could follow these instructions provided by Linc Davis. 
> <https://discussions.apple.com/thread/7259079>
> 
> Basically you run a Systems Query Log while you are trying to log-in to the 
> App Store, and the log will show you what the issue is.
> It could be a Hardware Serial Number Error.
> 
> If it is you'll need to take it to an Apple Store to get them to register the 
> serial number on the computer.
> 
> 2. Are you running any Anti-Virus software or Little Snitch? If so disable 
> them and try to Sign In.
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 21 Oct 2015, at 9:46 PM, Brian Risbey <risb...@bigpond.com> wrote:
>> 
>> Hi Ronni
>> 
>> I went through your checklist and followed the links for the further 
>> instructions, no change. Log-on steill ‘hang’ applications become 
>> unresponsive, requiring ‘force quit’.
>> I logged onto Appleid  via Safari to ensure I have my details correct, they 
>> were.
>> Might contact the Genius Bar or Apple directly.
>> Thank you again for your suggestions.
>> Brian
>> 
>> 
>> On 21 Oct 2015, at 6:25 AM, Brian Risbey <risb...@bigpond.com> wrote:
>> 
>> Thank you Ronni I will try that.
>> 
>> Brian
>> Sent from my iPhone6 Plus
>> iOS 9.0 
>> 
>> On 21 Oct 2015, at 05:27, Ronda Brown <ro...@mac.com> wrote:
>> 
>> Hi Brian,
>> 
>> Authorise your computer in iTunes. 
>> Have you tried:
>> 1. Reset your computer's NVRAM
>> 2. Boot your computer in Safe Mode
>> 3. Log into iCloud / Apple ID
>> 4. Reboot into Normal Mode
>> 
>> Cheers,
>> Ronni
>> 
>> Sent from Ronni's iPad4
>> 
>> 
>>> On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com> wrote:
>>> 
>>> He all,
>>> 
>>> I have OS 10.11, running,
>>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>>> account and iTunes, 
>>> but
>>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App 
>>> Store.
>>> I have deleted and re-installed iTunes a few times, and just tonight 
>>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>>> and no change/ improvement.
>>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>>> iTunes just hangs when I try to sign in, I need to force quit  to get out 
>>> as menus just grey out, App Store just hangs too. After all this now change 
>>> of status.
>>> 
>>> I can internet search and mail is working perfectly so it isn’t my 
>>> connection causing an issue.
>>> Is there a need for a clean system install with expert assistance?
>>> 
>>> Am I missing something?
>>> 
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Re: Apple ID log in

2015-10-21 Thread Brian Risbey
Bingo!

Hi Ronni
Yes the serial number is blank.
This is an older 17" MacBookPro and has had various upgrades and repairs over 
the last 6 years. Perhaps this is why the serial could be missing.

Like Rob, I am waiting for the new Broadwell processors for the 15".

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 22 Oct 2015, at 06:03, Ronda Brown <ro...@mac.com> wrote:

Hi Brian,

Just two things to check before calling in your friendly Mac Consultant to 
check your Mac or take it to MacWorx.

1. Check that your Mac Serial number is showing under Apple symbol > 'About 
This Mac'. 
Then you could follow these instructions provided by Linc Davis. 
<https://discussions.apple.com/thread/7259079>

Basically you run a Systems Query Log while you are trying to log-in to the App 
Store, and the log will show you what the issue is.
It could be a Hardware Serial Number Error.

If it is you'll need to take it to an Apple Store to get them to register the 
serial number on the computer.

2. Are you running any Anti-Virus software or Little Snitch? If so disable them 
and try to Sign In.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 21 Oct 2015, at 9:46 PM, Brian Risbey <risb...@bigpond.com> wrote:
> 
> Hi Ronni
> 
> I went through your checklist and followed the links for the further 
> instructions, no change. Log-on steill ‘hang’ applications become 
> unresponsive, requiring ‘force quit’.
> I logged onto Appleid  via Safari to ensure I have my details correct, they 
> were.
> Might contact the Genius Bar or Apple directly.
> Thank you again for your suggestions.
> Brian
> 
> 
> On 21 Oct 2015, at 6:25 AM, Brian Risbey <risb...@bigpond.com> wrote:
> 
> Thank you Ronni I will try that.
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 21 Oct 2015, at 05:27, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Brian,
> 
> Authorise your computer in iTunes. 
> Have you tried:
> 1. Reset your computer's NVRAM
> 2. Boot your computer in Safe Mode
> 3. Log into iCloud / Apple ID
> 4. Reboot into Normal Mode
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com> wrote:
>> 
>> He all,
>> 
>> I have OS 10.11, running,
>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>> account and iTunes, 
>> but
>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
>> I have deleted and re-installed iTunes a few times, and just tonight 
>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>> and no change/ improvement.
>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
>> menus just grey out, App Store just hangs too. After all this now change of 
>> status.
>> 
>> I can internet search and mail is working perfectly so it isn’t my 
>> connection causing an issue.
>> Is there a need for a clean system install with expert assistance?
>> 
>> Am I missing something?
>> 
>> Brian

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Re: Apple ID log in

2015-10-21 Thread Ronda Brown
Hi Brian,

Just two things to check before calling in your friendly Mac Consultant to 
check your Mac or take it to MacWorx.

1. Check that your Mac Serial number is showing under Apple symbol > 'About 
This Mac'. 
Then you could follow these instructions provided by Linc Davis. 
<https://discussions.apple.com/thread/7259079>

Basically you run a Systems Query Log while you are trying to log-in to the App 
Store, and the log will show you what the issue is.
It could be a Hardware Serial Number Error.

If it is you'll need to take it to an Apple Store to get them to register the 
serial number on the computer.

2. Are you running any Anti-Virus software or Little Snitch? If so disable them 
and try to Sign In.

Cheers,
Ronni

Sent from Ronni's iPad4


> On 21 Oct 2015, at 9:46 PM, Brian Risbey <risb...@bigpond.com> wrote:
> 
> Hi Ronni
> 
> I went through your checklist and followed the links for the further 
> instructions, no change. Log-on steill ‘hang’ applications become 
> unresponsive, requiring ‘force quit’.
> I logged onto Appleid  via Safari to ensure I have my details correct, they 
> were.
> Might contact the Genius Bar or Apple directly.
> Thank you again for your suggestions.
> Brian
> 
> 
> On 21 Oct 2015, at 6:25 AM, Brian Risbey <risb...@bigpond.com> wrote:
> 
> Thank you Ronni I will try that.
> 
> Brian
> Sent from my iPhone6 Plus
> iOS 9.0 
> 
> On 21 Oct 2015, at 05:27, Ronda Brown <ro...@mac.com> wrote:
> 
> Hi Brian,
> 
> Authorise your computer in iTunes. 
> Have you tried:
> 1. Reset your computer's NVRAM
> 2. Boot your computer in Safe Mode
> 3. Log into iCloud / Apple ID
> 4. Reboot into Normal Mode
> 
> Cheers,
> Ronni
> 
> Sent from Ronni's iPad4
> 
> 
>> On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com> wrote:
>> 
>> He all,
>> 
>> I have OS 10.11, running,
>> I can use my iCloud password on my mobile devices to gain access to iCloud 
>> account and iTunes, 
>> but
>> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
>> I have deleted and re-installed iTunes a few times, and just tonight 
>> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later 
>> and no change/ improvement.
>> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
>> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
>> menus just grey out, App Store just hangs too. After all this now change of 
>> status.
>> 
>> I can internet search and mail is working perfectly so it isn’t my 
>> connection causing an issue.
>> Is there a need for a clean system install with expert assistance?
>> 
>> Am I missing something?
>> 
>> Brian
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Apple ID log in

2015-10-20 Thread Brian Risbey
He all,

I have OS 10.11, running,
I can use my iCloud password on my mobile devices to gain access to iCloud 
account and iTunes, 
but
I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
I have deleted and re-installed iTunes a few times, and just tonight 
reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
no change/ improvement.
I have tried un-authorising the MacBookPro, now it isn’t on the list and iTunes 
just hangs when I try to sign in, I need to force quit  to get out as menus 
just grey out, App Store just hangs too. After all this now change of status.

I can internet search and mail is working perfectly so it isn’t my connection 
causing an issue.
Is there a need for a clean system install with expert assistance?

Am I missing something?

Brian
-- The WA Macintosh User Group Mailing List --
Archives - 
Guidelines - 
Settings & Unsubscribe - 

Re: Apple ID log in

2015-10-20 Thread Ronda Brown
Hi Brian,

Authorise your computer in iTunes. 
Have you tried:
1. Reset your computer's NVRAM
2. Boot your computer in Safe Mode
3. Log into iCloud / Apple ID
4. Reboot into Normal Mode

Cheers,
Ronni

Sent from Ronni's iPad4


> On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com> wrote:
> 
> He all,
> 
> I have OS 10.11, running,
> I can use my iCloud password on my mobile devices to gain access to iCloud 
> account and iTunes, 
> but
> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
> I have deleted and re-installed iTunes a few times, and just tonight 
> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
> no change/ improvement.
> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
> menus just grey out, App Store just hangs too. After all this now change of 
> status.
> 
> I can internet search and mail is working perfectly so it isn’t my connection 
> causing an issue.
> Is there a need for a clean system install with expert assistance?
> 
> Am I missing something?
> 
> Brian
> 
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Re: Apple ID log in

2015-10-20 Thread Brian Risbey
Thank you Ronni I will try that.

Brian
Sent from my iPhone6 Plus
iOS 9.0 

On 21 Oct 2015, at 05:27, Ronda Brown <ro...@mac.com> wrote:

Hi Brian,

Authorise your computer in iTunes. 
Have you tried:
1. Reset your computer's NVRAM
2. Boot your computer in Safe Mode
3. Log into iCloud / Apple ID
4. Reboot into Normal Mode

Cheers,
Ronni

Sent from Ronni's iPad4


> On 20 Oct 2015, at 11:54 PM, Brian Risbey <risb...@bigpond.com> wrote:
> 
> He all,
> 
> I have OS 10.11, running,
> I can use my iCloud password on my mobile devices to gain access to iCloud 
> account and iTunes, 
> but
> I still can’t sign in to iTunes on my MacBookPro, in iTunes or the App Store.
> I have deleted and re-installed iTunes a few times, and just tonight 
> reinstalled the system 10.11 via restart , tone, Command+R, 3 hours later and 
> no change/ improvement.
> I have tried un-authorising the MacBookPro, now it isn’t on the list and 
> iTunes just hangs when I try to sign in, I need to force quit  to get out as 
> menus just grey out, App Store just hangs too. After all this now change of 
> status.
> 
> I can internet search and mail is working perfectly so it isn’t my connection 
> causing an issue.
> Is there a need for a clean system install with expert assistance?
> 
> Am I missing something?
> 
> Brian

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Re: Getting Apple ID unblocked

2015-06-02 Thread clamshell
Thanks, Tim, Geoff and Ronni,

I was very cautious, but I did hover my stylus over the address. It had id= and 
then 14 repetitions of ‘z9171a962l8h’.  I looked at the long header later, but 
have since flushed it away. Hopefully, no damage was done. It was a very 
realistic ‘Apple’ page, but I will be more careful in the future.

Cheers,
Pat



 On 1 Jun 2015, at 18:20, Kaye and Geoff k...@kgweb.org.au wrote:
 
 Hello pat
 
 On 01/06/2015, at 5:27 PM, Tim Law wrote:
 
 Pat I am assuming the email you responded to was the same as Blitto posted.
 
 Next time, before you click on the link, hover your mouse over the link and 
 you will see the ‘real’ link that you will be going to. In this case it’s 
 sending you to an address with intersrves”   in the address.  It’s clearly 
 not an Apple address, don’t have anything to do with it. 
 
 This address also appears in the address bar of the browser if you DO click 
 on the link - which in itself is unwise to let, let alone complete any of 
 the fields.
 
 Mail.app is so alarmed that I have tried to send the web address in this 
 email, that it’s blocked me from sending even a partial address to use as an 
 example for you; it’s that well known. 
 
 You should not even rely on using your mouse to hover over the address to 
 check that it is valid - even this can be got around by hiding the address 
 inside another apparent address. This only becomes apparent if you look at 
 the full header information, which is not normally displayed. And for all I 
 know some scammers might have a way to get around that.
 
 So the answer is to never provide personal or financial details to any 
 unsolicited email no matter what it looks like, and who it appears to be from.
 
 Regards
 
 Geoff
 ---
 Kaye and Geoff
 k...@kgweb.org.au
 
 
 
 
 
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Getting Apple ID unblocked

2015-06-01 Thread clamshell
Dear WAMUGers,

I received an email, supposedly from Apple, that says someone has used my ID to 
sign in on Face Time and iMessage on a phone that is not mine.

The page looks authentic, (and probably is), but as I filled out the form to 
unblock my ID, some of the questions are: all the details of my credit card, 
bank account number, bank BSB. In this day and age of increasingly 
sophisticated hacking, what a bonanza for some criminal. Apple really shouldn’t 
lump these questions together. I put in all my personal data, and answered the 
security question. But I really baulk at supplying these important card and 
bank account details in this manner.

Shame on you, Apple! You need to make it a 2-stage procedure: First get some of 
the information verified - email address, date of birth, address. Then, in the 
second stage, get the financial information, if you must.

What do you think;? Should I just meekly fill in the form and hope for the 
best? At the very least, I would like to make Apple aware of this bad idea.

Apologies for the rant.
Pat
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Re: Getting Apple ID unblocked

2015-06-01 Thread Susan Hastings
Pam, It's a scam, don't for heaven's sake fill in the form. Don't just be 
cautious, put the email into your SPAM folder. Susan.

Sent from my iPad

 On 1 Jun 2015, at 4:05 pm, Tim Law t...@peoplehelp.com.au wrote:
 
 Pat have you submitted all this detail yet?
 
 I think you’re right to be very cautious. 
 
 Can you check the address bar at the top of the browser, and ensure it is a 
 genuine Apple site?
 Or what other way have you determined that the site is genuine?
 
 Tim
 
 On 1 Jun 2015, at 1:36 pm, clamsh...@iinet.net.au wrote:
 
 Dear WAMUGers,
 
 I received an email, supposedly from Apple, that says someone has used my ID 
 to sign in on Face Time and iMessage on a phone that is not mine.
 
 The page looks authentic, (and probably is), but as I filled out the form to 
 unblock my ID, some of the questions are: all the details of my credit card, 
 bank account number, bank BSB. In this day and age of increasingly 
 sophisticated hacking, what a bonanza for some criminal. Apple really 
 shouldn’t lump these questions together. I put in all my personal data, and 
 answered the security question. But I really baulk at supplying these 
 important card and bank account details in this manner.
 
 Shame on you, Apple! You need to make it a 2-stage procedure: First get some 
 of the information verified - email address, date of birth, address. Then, 
 in the second stage, get the financial information, if you must.
 
 What do you think;? Should I just meekly fill in the form and hope for the 
 best? At the very least, I would like to make Apple aware of this bad idea.
 
 Apologies for the rant.
 Pat
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Re: Getting Apple ID unblocked

2015-06-01 Thread Ronni Brown
Hi Pat,

As I mentioned in my [previous reply to Blitto.

This Phishing email has been doing the rounds for years, I've had a few lately 
as well.

It is a phishing attempt. Do not respond. 
Do not divulge any personal or financial information. 
You can use the address below to report the phishing attempt to Apple.
mailto: reportphish...@apple.com

https://support.apple.com/en-au/HT204759


Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage

OS X Yosemite 10.10.2
 On 1 Jun 2015, at 1:36 pm, clamsh...@iinet.net.au wrote:
 
 Dear WAMUGers,
 
 I received an email, supposedly from Apple, that says someone has used my ID 
 to sign in on Face Time and iMessage on a phone that is not mine.
 
 The page looks authentic, (and probably is), but as I filled out the form to 
 unblock my ID, some of the questions are: all the details of my credit card, 
 bank account number, bank BSB. In this day and age of increasingly 
 sophisticated hacking, what a bonanza for some criminal. Apple really 
 shouldn’t lump these questions together. I put in all my personal data, and 
 answered the security question. But I really baulk at supplying these 
 important card and bank account details in this manner.
 
 Shame on you, Apple! You need to make it a 2-stage procedure: First get some 
 of the information verified - email address, date of birth, address. Then, in 
 the second stage, get the financial information, if you must.
 
 What do you think;? Should I just meekly fill in the form and hope for the 
 best? At the very least, I would like to make Apple aware of this bad idea.
 
 Apologies for the rant.
 Pat

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Re: Getting Apple ID unblocked

2015-06-01 Thread Tim Law
Pat I am assuming the email you responded to was the same as Blitto posted.

Next time, before you click on the link, hover your mouse over the link and you 
will see the ‘real’ link that you will be going to. In this case it’s sending 
you to an address with intersrves”   in the address.  It’s clearly not an 
Apple address, don’t have anything to do with it. 

This address also appears in the address bar of the browser if you DO click on 
the link - which in itself is unwise to let, let alone complete any of the 
fields.

Mail.app is so alarmed that I have tried to send the web address in this email, 
that it’s blocked me from sending even a partial address to use as an example 
for you; it’s that well known. 

Tim



 On 1 Jun 2015, at 4:21 pm, Ronni Brown ro...@mac.com mailto:ro...@mac.com 
 wrote:
 
 Hi Pat,
 
 As I mentioned in my [previous reply to Blitto.
 
 This Phishing email has been doing the rounds for years, I've had a few 
 lately as well.
 
 It is a phishing attempt. Do not respond. 
 Do not divulge any personal or financial information. 
 You can use the address below to report the phishing attempt to Apple.
 mailto: reportphish...@apple.com mailto:reportphish...@apple.com
 
 https://support.apple.com/en-au/HT204759 
 https://support.apple.com/en-au/HT204759
 
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 OS X Yosemite 10.10.2
 On 1 Jun 2015, at 1:36 pm, clamsh...@iinet.net.au 
 mailto:clamsh...@iinet.net.au wrote:
 
 Dear WAMUGers,
 
 I received an email, supposedly from Apple, that says someone has used my ID 
 to sign in on Face Time and iMessage on a phone that is not mine.
 
 The page looks authentic, (and probably is), but as I filled out the form to 
 unblock my ID, some of the questions are: all the details of my credit card, 
 bank account number, bank BSB. In this day and age of increasingly 
 sophisticated hacking, what a bonanza for some criminal. Apple really 
 shouldn’t lump these questions together. I put in all my personal data, and 
 answered the security question. But I really baulk at supplying these 
 important card and bank account details in this manner.
 
 Shame on you, Apple! You need to make it a 2-stage procedure: First get some 
 of the information verified - email address, date of birth, address. Then, 
 in the second stage, get the financial information, if you must.
 
 What do you think;? Should I just meekly fill in the form and hope for the 
 best? At the very least, I would like to make Apple aware of this bad idea.
 
 Apologies for the rant.
 Pat
 
 -- The WA Macintosh User Group Mailing List --
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Re: Getting Apple ID unblocked

2015-06-01 Thread Kaye and Geoff
Hello pat

On 01/06/2015, at 5:27 PM, Tim Law wrote:

 Pat I am assuming the email you responded to was the same as Blitto posted.
 
 Next time, before you click on the link, hover your mouse over the link and 
 you will see the ‘real’ link that you will be going to. In this case it’s 
 sending you to an address with intersrves”   in the address.  It’s clearly 
 not an Apple address, don’t have anything to do with it. 
 
 This address also appears in the address bar of the browser if you DO click 
 on the link - which in itself is unwise to let, let alone complete any of the 
 fields.
 
 Mail.app is so alarmed that I have tried to send the web address in this 
 email, that it’s blocked me from sending even a partial address to use as an 
 example for you; it’s that well known. 

You should not even rely on using your mouse to hover over the address to check 
that it is valid - even this can be got around by hiding the address inside 
another apparent address. This only becomes apparent if you look at the full 
header information, which is not normally displayed. And for all I know some 
scammers might have a way to get around that.

So the answer is to never provide personal or financial details to any 
unsolicited email no matter what it looks like, and who it appears to be from.

Regards

Geoff
---
Kaye and Geoff
k...@kgweb.org.au





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Re: Apple ID

2015-03-14 Thread Severin Crisp
All fixed now thanks Ronni.  
Severin


 On 13 Mar 2015, at 9:27 pm, Ronda Brown ro...@mac.com wrote:
 
 Hi Severin,
 
 Did you follow these instructions to change your Apple ID Password, and then 
 follow the instructions to sign out and sign in with your new password as per 
 What to do after you change your Apple ID email address or password?
 Apple ID: Changing your password
 Learn how to change your Apple ID password.
 Follow these steps to change your Apple ID password. If you can't remember 
 your password, follow the steps for what to do if you forget your Apple ID 
 password http://support.apple.com/kb/HT5787.
 Go to My Apple ID (appleid.apple.com https://appleid.apple.com/).
 Click “Manage your Apple ID” and sign in.
 If you have two-step verification http://support.apple.com/kb/HT5570 turned 
 on, you'll be asked to send a verification code to the trusted device 
 associated with your Apple ID. If you're unable to receive messages at your 
 trusted device, follow the guidelines for what to do if you can't sign in 
 with two-step verification http://support.apple.com/kb/HT5577.
 Click Password and Security.
 In the Choose a new password section, click Change Password. 
 Enter your old password, then enter a new password and confirm the new 
 password. Click Save when done.
 The next time you use an Apple feature or service that uses Apple ID 
 http://support.apple.com/kb/HT5616, you'll be asked to sign in with your 
 new Apple ID password.
 https://support.apple.com/en-is/HT201355 
 https://support.apple.com/en-is/HT201355
 
 
 What to do after you change your Apple ID email address or password
 After you change your Apple ID email address or password, you might need to 
 update your sign-in information with any Apple services that you're using.
 After you change your Apple ID http://support.apple.com/kb/HT5621 or 
 password http://support.apple.com/kb/HT201355, use the alphabetical list 
 below to make sure that each store or service is using your updated sign-in 
 information. You can use these steps to sign in on your iPhone, iPad, iPod 
 touch, Mac, PC, and Apple TV.
 In some cases, you don't need to update your Apple ID or password on your 
 device until the next time you're asked to sign in to the store or service. 
 But if you're using services to share information or communicate with others, 
 you should update your Apple ID or password immediately. 
 Apple Online Store
 Update your Apple ID or password on your iPhone, iPad, iPod touch, Mac, and 
 PC.
 iPhone, iPad, and iPod touch
 Go to Settings  iTunes  App Store.
 If you're signed out, enter your updated Apple ID or password.
 If you're signed in with your previous Apple ID, tap your Apple ID, then tap 
 Sign Out. Then enter your updated Apple ID or password.
 Mac with OS X Mountain Lion or later, or Windows PC
 Go to the Apple Online Store http://store.apple.com/.
 Click , then click View Account.
 In the Account Settings section, click Update your Apple ID email address 
 and password.
 Enter your updated Apple ID or password.
 
 https://support.apple.com/en-is/HT204071 
 https://support.apple.com/en-is/HT204071
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 13 Mar 2015, at 4:54 pm, Severin Crisp sevcr...@westnet.com.au 
 mailto:sevcr...@westnet.com.au wrote:
 
 Due to a mix up I have had to change my Apple ID PW.  That seemed to be fine 
 but now neither iTunes or iCloud, and who knows what else do not recognise 
 me.  
 What am I missing?
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au 
 mailto:sevcr...@westnet.com.au
 
 
 -- The WA Macintosh User Group Mailing List --
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug



 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Apple ID

2015-03-13 Thread Severin Crisp
Due to a mix up I have had to change my Apple ID PW.  That seemed to be fine 
but now neither iTunes or iCloud, and who knows what else do not recognise me.  
What am I missing?
Severin Crisp


 Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
  ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
   mail to: sevcr...@westnet.com.au




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Re: Apple ID

2015-03-13 Thread Ronda Brown
Hi Severin,

Did you follow these instructions to change your Apple ID Password, and then 
follow the instructions to sign out and sign in with your new password as per 
What to do after you change your Apple ID email address or password?
Apple ID: Changing your password
Learn how to change your Apple ID password.
Follow these steps to change your Apple ID password. If you can't remember your 
password, follow the steps for what to do if you forget your Apple ID password.
Go to My Apple ID (appleid.apple.com).
Click “Manage your Apple ID” and sign in.
If you have two-step verification turned on, you'll be asked to send a 
verification code to the trusted device associated with your Apple ID. If 
you're unable to receive messages at your trusted device, follow the guidelines 
for what to do if you can't sign in with two-step verification.
Click Password and Security.
In the Choose a new password section, click Change Password. 
Enter your old password, then enter a new password and confirm the new 
password. Click Save when done.
The next time you use an Apple feature or service that uses Apple ID, you'll be 
asked to sign in with your new Apple ID password.
https://support.apple.com/en-is/HT201355


What to do after you change your Apple ID email address or password
After you change your Apple ID email address or password, you might need to 
update your sign-in information with any Apple services that you're using.
After you change your Apple ID or password, use the alphabetical list below to 
make sure that each store or service is using your updated sign-in information. 
You can use these steps to sign in on your iPhone, iPad, iPod touch, Mac, PC, 
and Apple TV.
In some cases, you don't need to update your Apple ID or password on your 
device until the next time you're asked to sign in to the store or service. But 
if you're using services to share information or communicate with others, you 
should update your Apple ID or password immediately. 
Apple Online Store
Update your Apple ID or password on your iPhone, iPad, iPod touch, Mac, and PC.
iPhone, iPad, and iPod touch
Go to Settings  iTunes  App Store.
If you're signed out, enter your updated Apple ID or password.
If you're signed in with your previous Apple ID, tap your Apple ID, then tap 
Sign Out. Then enter your updated Apple ID or password.
Mac with OS X Mountain Lion or later, or Windows PC
Go to the Apple Online Store.
Click , then click View Account.
In the Account Settings section, click Update your Apple ID email address and 
password.
Enter your updated Apple ID or password.

https://support.apple.com/en-is/HT204071

Cheers,
Ronni

Sent from Ronni's iPad4


 On 13 Mar 2015, at 4:54 pm, Severin Crisp sevcr...@westnet.com.au wrote:
 
 Due to a mix up I have had to change my Apple ID PW.  That seemed to be fine 
 but now neither iTunes or iCloud, and who knows what else do not recognise 
 me.  
 What am I missing?
 Severin Crisp
 
 
  Assoc Prof R Severin Crisp, FAIP, FIP, CPhys
 15 Thomas St, Mount Clarence, Albany, 6330, Western Australia
   ph (08) 9842 1950 ( Int'l +61 8 9842 1950)
mail to: sevcr...@westnet.com.au
 

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Re: Obtaining an Apple id for a second phone

2014-12-10 Thread Chris Burton
Hi Ronni

Well I think everything is now sorted back home, as I spoke to Cath
today and she read your replies to me and did realise she had done the
id. She then used the apple site to manage her id and redo her
password which she couldnt find, so now has her own Apple id, which
she can use on the new ipad air she bought so she can use the app!!! A
big week for her and as well as working flat out!!

Cath and I both send our heart felt thanks to you Ronni for your
brilliant help with this issue.

Best regards

Chris

I sent

On 12/9/14, Ronda Brown ro...@mac.com wrote:
 The only thing I want to confirm with you for Cath is that she use her
 iphone to go to the website and 'create an apple id' and she can use
 her email that she mostly uses at home?

 NO Chris... Cath does not need to 'create an Apple ID' - Cath already has
 her own Apple ID (which you or she created for her back in Dec. 2012)
 She doesn't need to create another Apple ID, she already has an Apple ID!

 She uses her Apple ID  (signs in with her Apple ID  password) to download
 the App she requires from the App Store.

 As I mentioned in my previous email to you last night.
 So unless you or Cath have changed anything since then, Cath should be
 able
 to download the App she requires on her iPhone 4S using HER Apple ID
 details

 If Cath has forgotten her Apple ID she can click on the link below:
 https://iforgot.apple.com/appleid

 Find your Apple ID.
 If you can't remember your Apple ID, just provide us with some information
 and we'll find it for you. Then we'll help you reset your password.

 Cheers,
   Ronni


 Sent from Ronni's iPad4


 On 10 Dec 2014, at 3:03 am, Chris Burton burtnch...@gmail.com wrote:

 Hi Ronni, well once again you have saved the day!!

 I had completely forgotten about the previous attempt to get a new ID,
 as I suspect Cath had as well. I was able to dig through my Mail
 application (as I cant use it here on board) and find the thread for
 that day in 2012 and see what we did. Unfortunately I havnt any record
 of the email and password that Cath used for her ID, here with me on
 the ship.

 I have copied your important points to a word doc to send to Cath
 tonight so she has it tomorrow morning (you guys in the west are 7 hrs
 ahead of us).

 i can see what you mean by looking at the link you sent me but cant
 run through it here on my phone as I have Zero phone reception.

 The only thing I want to confirm with you for Cath is that she use her
 iphone to go to the website and 'create an apple id' and she can use
 her email that she mostly uses at home?

 I will go over things tonight and write some points down to tie in
 with your points in the emails

 Sincere thanks Ronni, I really appreciate your support and help with this

 Chris


 On 12/9/14, Ronni Brown ro...@mac.com wrote:
 Hi Chris,

 Back on 12 Dec. 2012 we went through this and created an  Apple ID for
 Cath.

 Below is Quoted from the WAMUG Archives -
 http://www.mail-archive.com/wamug%40wamug.org.au/msg72179.html
 http://www.mail-archive.com/wamug@wamug.org.au/msg72179.html

 Chris Burton
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=from:%22Chris+Burton%22
 Wed, 12 Dec 2012 15:28:40 -0800
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=date:20121212
 Hi Ronni

 Looks like I might have completed everything!!
 I successfully changed Caths Apple id, then I had to change my password
 for
 my
 id so all is good.
 Cath now uses her own email address and I use mine rather than have us
 both
 on
 my address. Much better.

 Thanks so very much Ronni for your patience and advice, I wouldnt have
 done
 it
 without your help.

 Best regards and I wish you a very happy chrissy

 Chris
 /End of Quoted email
 
 So unless you or Cath have changed anything since then, Cath should be
 ablew
 to download the App she requires on her iPhone 4S using HER Apple ID
 details

 Cheers,
 Ronni


 On 9 Dec 2014, at 5:31 am, Chris Burton burtnch...@gmail.com wrote:

 Hi Wamuggers

 Im still out in the Atlantic off Gabon with some promise of being home
 before Christmas, which would be nice!

 My wife has just had an operation on her ear to improve hearing, and
 part of the post surgery is for her to download an app which she can
 use to 'train her brain' to use the implant for successful hearing.
 Amazing stuff.

 However, she faces a dilemma, as her iphone 4s was bought with my 4s a
 few years back on the same Telstra plan, and I had to use my Apple id
 and password on both, for some reason that now I dont remember nor
 understand.

 So she is unable to access my details using her phone to go to itunes
 to download the app.

 My question to you wonderful apple people, is can she obtain a new
 apple id and password for her 4s?

 So far today she has tried ringing an Apple store many times only to
 be put on hold. She then emailed someone who replied that they would
 get back to her in 48hrs
 She then rang

Re: Obtaining an Apple id for a second phone

2014-12-10 Thread Ronda Brown
Hi Chris,

I'm very pleased to hear Cath has her Apple ID sorted and can now download the 
App she requires to 'train her brain' to use the implant for successful hearing.
I wish he all the best for a very good outcome.

And I hope you Get Home in time for Christmas!

Kind Regards to you both.
Ronni

Sent from Ronni's iPad4


 On 11 Dec 2014, at 3:32 am, Chris Burton burtnch...@gmail.com wrote:
 
 Hi Ronni
 
 Well I think everything is now sorted back home, as I spoke to Cath
 today and she read your replies to me and did realise she had done the
 id. She then used the apple site to manage her id and redo her
 password which she couldnt find, so now has her own Apple id, which
 she can use on the new ipad air she bought so she can use the app!!! A
 big week for her and as well as working flat out!!
 
 Cath and I both send our heart felt thanks to you Ronni for your
 brilliant help with this issue.
 
 Best regards
 
 Chris
 
 I sent
 
 On 12/9/14, Ronda Brown ro...@mac.com wrote:
 The only thing I want to confirm with you for Cath is that she use her
 iphone to go to the website and 'create an apple id' and she can use
 her email that she mostly uses at home?
 
 NO Chris... Cath does not need to 'create an Apple ID' - Cath already has
 her own Apple ID (which you or she created for her back in Dec. 2012)
 She doesn't need to create another Apple ID, she already has an Apple ID!
 
 She uses her Apple ID  (signs in with her Apple ID  password) to download
 the App she requires from the App Store.
 
 As I mentioned in my previous email to you last night.
 So unless you or Cath have changed anything since then, Cath should be
 able
 to download the App she requires on her iPhone 4S using HER Apple ID
 details
 
 If Cath has forgotten her Apple ID she can click on the link below:
 https://iforgot.apple.com/appleid
 
 Find your Apple ID.
 If you can't remember your Apple ID, just provide us with some information
 and we'll find it for you. Then we'll help you reset your password.
 
 Cheers,
  Ronni
 
 
 Sent from Ronni's iPad4
 
 
 On 10 Dec 2014, at 3:03 am, Chris Burton burtnch...@gmail.com wrote:
 
 Hi Ronni, well once again you have saved the day!!
 
 I had completely forgotten about the previous attempt to get a new ID,
 as I suspect Cath had as well. I was able to dig through my Mail
 application (as I cant use it here on board) and find the thread for
 that day in 2012 and see what we did. Unfortunately I havnt any record
 of the email and password that Cath used for her ID, here with me on
 the ship.
 
 I have copied your important points to a word doc to send to Cath
 tonight so she has it tomorrow morning (you guys in the west are 7 hrs
 ahead of us).
 
 i can see what you mean by looking at the link you sent me but cant
 run through it here on my phone as I have Zero phone reception.
 
 The only thing I want to confirm with you for Cath is that she use her
 iphone to go to the website and 'create an apple id' and she can use
 her email that she mostly uses at home?
 
 I will go over things tonight and write some points down to tie in
 with your points in the emails
 
 Sincere thanks Ronni, I really appreciate your support and help with this
 
 Chris
 
 
 On 12/9/14, Ronni Brown ro...@mac.com wrote:
 Hi Chris,
 
 Back on 12 Dec. 2012 we went through this and created an  Apple ID for
 Cath.
 
 Below is Quoted from the WAMUG Archives -
 http://www.mail-archive.com/wamug%40wamug.org.au/msg72179.html
 http://www.mail-archive.com/wamug@wamug.org.au/msg72179.html
 
 Chris Burton
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=from:%22Chris+Burton%22
 Wed, 12 Dec 2012 15:28:40 -0800
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=date:20121212
 Hi Ronni
 
 Looks like I might have completed everything!!
 I successfully changed Caths Apple id, then I had to change my password
 for
 my
 id so all is good.
 Cath now uses her own email address and I use mine rather than have us
 both
 on
 my address. Much better.
 
 Thanks so very much Ronni for your patience and advice, I wouldnt have
 done
 it
 without your help.
 
 Best regards and I wish you a very happy chrissy
 
 Chris
 /End of Quoted email
 
 So unless you or Cath have changed anything since then, Cath should be
 ablew
 to download the App she requires on her iPhone 4S using HER Apple ID
 details
 
 Cheers,
 Ronni
 
 
 On 9 Dec 2014, at 5:31 am, Chris Burton burtnch...@gmail.com wrote:
 
 Hi Wamuggers
 
 Im still out in the Atlantic off Gabon with some promise of being home
 before Christmas, which would be nice!
 
 My wife has just had an operation on her ear to improve hearing, and
 part of the post surgery is for her to download an app which she can
 use to 'train her brain' to use the implant for successful hearing.
 Amazing stuff.
 
 However, she faces a dilemma, as her iphone 4s was bought with my 4s a
 few years back on the same Telstra plan, and I had to use my Apple id

Re: Obtaining an Apple id for a second phone

2014-12-09 Thread Ronni Brown
Hi Chris,

Back on 12 Dec. 2012 we went through this and created an  Apple ID for Cath.

Below is Quoted from the WAMUG Archives -  
http://www.mail-archive.com/wamug%40wamug.org.au/msg72179.html 
http://www.mail-archive.com/wamug@wamug.org.au/msg72179.html

Chris Burton 
http://www.mail-archive.com/search?l=wamug@wamug.org.auq=from:%22Chris+Burton%22
 Wed, 12 Dec 2012 15:28:40 -0800 
http://www.mail-archive.com/search?l=wamug@wamug.org.auq=date:20121212
Hi Ronni

Looks like I might have completed everything!!
I successfully changed Caths Apple id, then I had to change my password for my 
id so all is good.
Cath now uses her own email address and I use mine rather than have us both on 
my address. Much better.

Thanks so very much Ronni for your patience and advice, I wouldnt have done it 
without your help.

Best regards and I wish you a very happy chrissy

Chris
/End of Quoted email

So unless you or Cath have changed anything since then, Cath should be ablew to 
download the App she requires on her iPhone 4S using HER Apple ID details

Cheers,
Ronni


 On 9 Dec 2014, at 5:31 am, Chris Burton burtnch...@gmail.com wrote:
 
 Hi Wamuggers
 
 Im still out in the Atlantic off Gabon with some promise of being home
 before Christmas, which would be nice!
 
 My wife has just had an operation on her ear to improve hearing, and
 part of the post surgery is for her to download an app which she can
 use to 'train her brain' to use the implant for successful hearing.
 Amazing stuff.
 
 However, she faces a dilemma, as her iphone 4s was bought with my 4s a
 few years back on the same Telstra plan, and I had to use my Apple id
 and password on both, for some reason that now I dont remember nor
 understand.
 
 So she is unable to access my details using her phone to go to itunes
 to download the app.
 
 My question to you wonderful apple people, is can she obtain a new
 apple id and password for her 4s?
 
 So far today she has tried ringing an Apple store many times only to
 be put on hold. She then emailed someone who replied that they would
 get back to her in 48hrs
 She then rang Telstra, who said for another $60/month we can purchase
 a new ipad with a sim so she can access itunes!!
 
 She is now quite anxious about this situation, so I thought I would
 ask you guys if you could help her out, via me?
 
 Many thanks for any advice
 
 best regards
 
 Chris and Cath

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Re: Obtaining an Apple id for a second phone

2014-12-09 Thread Chris Burton
Hi Ronni, well once again you have saved the day!!

I had completely forgotten about the previous attempt to get a new ID,
as I suspect Cath had as well. I was able to dig through my Mail
application (as I cant use it here on board) and find the thread for
that day in 2012 and see what we did. Unfortunately I havnt any record
of the email and password that Cath used for her ID, here with me on
the ship.

I have copied your important points to a word doc to send to Cath
tonight so she has it tomorrow morning (you guys in the west are 7 hrs
ahead of us).

i can see what you mean by looking at the link you sent me but cant
run through it here on my phone as I have Zero phone reception.

The only thing I want to confirm with you for Cath is that she use her
iphone to go to the website and 'create an apple id' and she can use
her email that she mostly uses at home?

I will go over things tonight and write some points down to tie in
with your points in the emails

Sincere thanks Ronni, I really appreciate your support and help with this

Chris


On 12/9/14, Ronni Brown ro...@mac.com wrote:
 Hi Chris,

 Back on 12 Dec. 2012 we went through this and created an  Apple ID for
 Cath.

 Below is Quoted from the WAMUG Archives -
 http://www.mail-archive.com/wamug%40wamug.org.au/msg72179.html
 http://www.mail-archive.com/wamug@wamug.org.au/msg72179.html

 Chris Burton
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=from:%22Chris+Burton%22
 Wed, 12 Dec 2012 15:28:40 -0800
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=date:20121212
 Hi Ronni

 Looks like I might have completed everything!!
 I successfully changed Caths Apple id, then I had to change my password for
 my
 id so all is good.
 Cath now uses her own email address and I use mine rather than have us both
 on
 my address. Much better.

 Thanks so very much Ronni for your patience and advice, I wouldnt have done
 it
 without your help.

 Best regards and I wish you a very happy chrissy

 Chris
 /End of Quoted email
 
 So unless you or Cath have changed anything since then, Cath should be ablew
 to download the App she requires on her iPhone 4S using HER Apple ID
 details

 Cheers,
 Ronni


 On 9 Dec 2014, at 5:31 am, Chris Burton burtnch...@gmail.com wrote:

 Hi Wamuggers

 Im still out in the Atlantic off Gabon with some promise of being home
 before Christmas, which would be nice!

 My wife has just had an operation on her ear to improve hearing, and
 part of the post surgery is for her to download an app which she can
 use to 'train her brain' to use the implant for successful hearing.
 Amazing stuff.

 However, she faces a dilemma, as her iphone 4s was bought with my 4s a
 few years back on the same Telstra plan, and I had to use my Apple id
 and password on both, for some reason that now I dont remember nor
 understand.

 So she is unable to access my details using her phone to go to itunes
 to download the app.

 My question to you wonderful apple people, is can she obtain a new
 apple id and password for her 4s?

 So far today she has tried ringing an Apple store many times only to
 be put on hold. She then emailed someone who replied that they would
 get back to her in 48hrs
 She then rang Telstra, who said for another $60/month we can purchase
 a new ipad with a sim so she can access itunes!!

 She is now quite anxious about this situation, so I thought I would
 ask you guys if you could help her out, via me?

 Many thanks for any advice

 best regards

 Chris and Cath


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Re: Obtaining an Apple id for a second phone

2014-12-09 Thread Ronda Brown
 The only thing I want to confirm with you for Cath is that she use her
 iphone to go to the website and 'create an apple id' and she can use
 her email that she mostly uses at home?

NO Chris... Cath does not need to 'create an Apple ID' - Cath already has her 
own Apple ID (which you or she created for her back in Dec. 2012)
She doesn't need to create another Apple ID, she already has an Apple ID!

She uses her Apple ID  (signs in with her Apple ID  password) to download the 
App she requires from the App Store.

As I mentioned in my previous email to you last night.
 So unless you or Cath have changed anything since then, Cath should be able
 to download the App she requires on her iPhone 4S using HER Apple ID
 details

If Cath has forgotten her Apple ID she can click on the link below:
https://iforgot.apple.com/appleid

Find your Apple ID.
If you can't remember your Apple ID, just provide us with some information and 
we'll find it for you. Then we'll help you reset your password.

Cheers, 
   Ronni


Sent from Ronni's iPad4


 On 10 Dec 2014, at 3:03 am, Chris Burton burtnch...@gmail.com wrote:
 
 Hi Ronni, well once again you have saved the day!!
 
 I had completely forgotten about the previous attempt to get a new ID,
 as I suspect Cath had as well. I was able to dig through my Mail
 application (as I cant use it here on board) and find the thread for
 that day in 2012 and see what we did. Unfortunately I havnt any record
 of the email and password that Cath used for her ID, here with me on
 the ship.
 
 I have copied your important points to a word doc to send to Cath
 tonight so she has it tomorrow morning (you guys in the west are 7 hrs
 ahead of us).
 
 i can see what you mean by looking at the link you sent me but cant
 run through it here on my phone as I have Zero phone reception.
 
 The only thing I want to confirm with you for Cath is that she use her
 iphone to go to the website and 'create an apple id' and she can use
 her email that she mostly uses at home?
 
 I will go over things tonight and write some points down to tie in
 with your points in the emails
 
 Sincere thanks Ronni, I really appreciate your support and help with this
 
 Chris
 
 
 On 12/9/14, Ronni Brown ro...@mac.com wrote:
 Hi Chris,
 
 Back on 12 Dec. 2012 we went through this and created an  Apple ID for
 Cath.
 
 Below is Quoted from the WAMUG Archives -
 http://www.mail-archive.com/wamug%40wamug.org.au/msg72179.html
 http://www.mail-archive.com/wamug@wamug.org.au/msg72179.html
 
 Chris Burton
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=from:%22Chris+Burton%22
 Wed, 12 Dec 2012 15:28:40 -0800
 http://www.mail-archive.com/search?l=wamug@wamug.org.auq=date:20121212
 Hi Ronni
 
 Looks like I might have completed everything!!
 I successfully changed Caths Apple id, then I had to change my password for
 my
 id so all is good.
 Cath now uses her own email address and I use mine rather than have us both
 on
 my address. Much better.
 
 Thanks so very much Ronni for your patience and advice, I wouldnt have done
 it
 without your help.
 
 Best regards and I wish you a very happy chrissy
 
 Chris
 /End of Quoted email
 
 So unless you or Cath have changed anything since then, Cath should be ablew
 to download the App she requires on her iPhone 4S using HER Apple ID
 details
 
 Cheers,
 Ronni
 
 
 On 9 Dec 2014, at 5:31 am, Chris Burton burtnch...@gmail.com wrote:
 
 Hi Wamuggers
 
 Im still out in the Atlantic off Gabon with some promise of being home
 before Christmas, which would be nice!
 
 My wife has just had an operation on her ear to improve hearing, and
 part of the post surgery is for her to download an app which she can
 use to 'train her brain' to use the implant for successful hearing.
 Amazing stuff.
 
 However, she faces a dilemma, as her iphone 4s was bought with my 4s a
 few years back on the same Telstra plan, and I had to use my Apple id
 and password on both, for some reason that now I dont remember nor
 understand.
 
 So she is unable to access my details using her phone to go to itunes
 to download the app.
 
 My question to you wonderful apple people, is can she obtain a new
 apple id and password for her 4s?
 
 So far today she has tried ringing an Apple store many times only to
 be put on hold. She then emailed someone who replied that they would
 get back to her in 48hrs
 She then rang Telstra, who said for another $60/month we can purchase
 a new ipad with a sim so she can access itunes!!
 
 She is now quite anxious about this situation, so I thought I would
 ask you guys if you could help her out, via me?
 
 Many thanks for any advice
 
 best regards
 
 Chris and Cath
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Obtaining an Apple id for a second phone

2014-12-08 Thread Chris Burton
Hi Wamuggers

Im still out in the Atlantic off Gabon with some promise of being home
before Christmas, which would be nice!

My wife has just had an operation on her ear to improve hearing, and
part of the post surgery is for her to download an app which she can
use to 'train her brain' to use the implant for successful hearing.
Amazing stuff.

However, she faces a dilemma, as her iphone 4s was bought with my 4s a
few years back on the same Telstra plan, and I had to use my Apple id
and password on both, for some reason that now I dont remember nor
understand.

So she is unable to access my details using her phone to go to itunes
to download the app.

My question to you wonderful apple people, is can she obtain a new
apple id and password for her 4s?

So far today she has tried ringing an Apple store many times only to
be put on hold. She then emailed someone who replied that they would
get back to her in 48hrs
She then rang Telstra, who said for another $60/month we can purchase
a new ipad with a sim so she can access itunes!!

She is now quite anxious about this situation, so I thought I would
ask you guys if you could help her out, via me?

Many thanks for any advice

best regards

Chris and Cath
-- The WA Macintosh User Group Mailing List --
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Apple ID

2014-10-25 Thread John Thompson
For some reason, App Store/Software Update will not accept my Apple ID and 
password (which also are my iCloud ID and password - seems to be the standard 
thing) when I try to update/upgrade my software and system.  It continually 
comes back with the incorrect Apple ID showing, one that is very similar but 
with a small error, and will not accept the password.  This has lead, during 
the last several days, to my being compelled to reset my Apple ID and password 
numerous times.  Each time it must be a new password that has not been used in 
the last twelve months.  I am running out of options.

Is there any way I can get Apple to accept the new settings?  Each time I do 
reset it comes back with same old error ID.  Getting very sick of this Cloud 
nonsense.

Regards


John  Julie Thompson
14 McGlew Street
Eden Hill
WA 6054

08 92793524
0412 775 197
jetj...@optusnet.com.au



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Re: Apple ID

2014-10-25 Thread Ronda Brown
Hi John,

You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
your correct Apple ID.

Cheers,
Ronni

Sent from Ronni's iPad4

 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the standard 
 thing) when I try to update/upgrade my software and system.  It continually 
 comes back with the incorrect Apple ID showing, one that is very similar but 
 with a small error, and will not accept the password.  This has lead, during 
 the last several days, to my being compelled to reset my Apple ID and 
 password numerous times.  Each time it must be a new password that has not 
 been used in the last twelve months.  I am running out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I do 
 reset it comes back with same old error ID.  Getting very sick of this Cloud 
 nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Re: Apple ID

2014-10-25 Thread John Thompson

Hi Ronni,
Thanks but I have attempted that several times.  The problem occurs 
when I try to update/upgrade from the App Store.  When I click on update, a 
screen pops up requesting I ‘Sign in to download from the App Store’.  This 
screen as where the incorrect Apple ID is already inserted, greyed and 
uncorrectable appears.  The error is a transposition of two characters in the 
first part of my Apple ID and no password is acceptable.  When I innate the App 
Store or Software Update directly it accepts my correct ID until I attempt to 
actually update items.  I am unsure how this error occurred, possibly my own 
finger troubles typing initially, but there is no record of the incorrect ID in 
my Keychain or anywhere else I can find on the computer.

Until this issue is fixed, I can not update or upgrade.

Regards

John


On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com wrote:

 Hi John,
 
 You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
 your correct Apple ID.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the 
 standard thing) when I try to update/upgrade my software and system.  It 
 continually comes back with the incorrect Apple ID showing, one that is very 
 similar but with a small error, and will not accept the password.  This has 
 lead, during the last several days, to my being compelled to reset my Apple 
 ID and password numerous times.  Each time it must be a new password that 
 has not been used in the last twelve months.  I am running out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I do 
 reset it comes back with same old error ID.  Getting very sick of this Cloud 
 nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Apple ID

2014-10-25 Thread Ronni Brown
Hi John,

Ok, this sounds like you have purchased Apps using the 'Old' incorrect Apple ID 
at some time.
This means apps are associated with your old Apple ID.
If you have downloaded apps from the App Store using your 'Old' Apple ID you 
won’t be able to update using the new Apple ID.
All apps are forever tied to the AppleID under which they were purchased. 

Go to the link below and follow the instructions and choose Forgot your Apple 
ID
Fill in the information in the resulting page and Apple will find it for you 
and help you reset your password.

http://support.apple.com/kb/ht5787

If not successful you might need to contact Apple Support to sort this out.
The link to contact Apple Support is on the page above -  Get Help  contact 
Apple Support https://support.apple.com/kb/HT5699.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


 On 26 Oct 2014, at 8:48 am, John Thompson jetj...@optusnet.com.au wrote:
 
 
 Hi Ronni,
   Thanks but I have attempted that several times.  The problem occurs 
 when I try to update/upgrade from the App Store.  When I click on update, a 
 screen pops up requesting I ‘Sign in to download from the App Store’.  This 
 screen as where the incorrect Apple ID is already inserted, greyed and 
 uncorrectable appears.  The error is a transposition of two characters in the 
 first part of my Apple ID and no password is acceptable.  When I innate the 
 App Store or Software Update directly it accepts my correct ID until I 
 attempt to actually update items.  I am unsure how this error occurred, 
 possibly my own finger troubles typing initially, but there is no record of 
 the incorrect ID in my Keychain or anywhere else I can find on the computer.
 
 Until this issue is fixed, I can not update or upgrade.
 
 Regards
 
 John
 
 
 On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com 
 mailto:ro...@mac.com wrote:
 
 Hi John,
 
 You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
 your correct Apple ID.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au 
 mailto:jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the 
 standard thing) when I try to update/upgrade my software and system.  It 
 continually comes back with the incorrect Apple ID showing, one that is 
 very similar but with a small error, and will not accept the password.  
 This has lead, during the last several days, to my being compelled to reset 
 my Apple ID and password numerous times.  Each time it must be a new 
 password that has not been used in the last twelve months.  I am running 
 out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I 
 do reset it comes back with same old error ID.  Getting very sick of this 
 Cloud nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au mailto:jetj...@optusnet.com.au
-- The WA Macintosh User Group Mailing List --
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Re: Apple ID

2014-10-25 Thread John Thompson
Thanks again Ronni,
I have been down that track several times before but obviously, without 
great success.  I will, as a last resort, try the contact Apple Support line 
and hope for the best.

Regards

John
On 26 Oct 2014, at 9:22 am, Ronni Brown ro...@mac.com wrote:

 Hi John,
 
 Ok, this sounds like you have purchased Apps using the 'Old' incorrect Apple 
 ID at some time.
 This means apps are associated with your old Apple ID.
 If you have downloaded apps from the App Store using your 'Old' Apple ID you 
 won’t be able to update using the new Apple ID.
 All apps are forever tied to the AppleID under which they were purchased. 
 
 Go to the link below and follow the instructions and choose Forgot your 
 Apple ID
 Fill in the information in the resulting page and Apple will find it for you 
 and help you reset your password.
 
 http://support.apple.com/kb/ht5787
 
 If not successful you might need to contact Apple Support to sort this out.
 The link to contact Apple Support is on the page above -  Get Help  contact 
 Apple Support.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 26 Oct 2014, at 8:48 am, John Thompson jetj...@optusnet.com.au wrote:
 
 
 Hi Ronni,
  Thanks but I have attempted that several times.  The problem occurs 
 when I try to update/upgrade from the App Store.  When I click on update, a 
 screen pops up requesting I ‘Sign in to download from the App Store’.  This 
 screen as where the incorrect Apple ID is already inserted, greyed and 
 uncorrectable appears.  The error is a transposition of two characters in 
 the first part of my Apple ID and no password is acceptable.  When I innate 
 the App Store or Software Update directly it accepts my correct ID until I 
 attempt to actually update items.  I am unsure how this error occurred, 
 possibly my own finger troubles typing initially, but there is no record of 
 the incorrect ID in my Keychain or anywhere else I can find on the computer.
 
 Until this issue is fixed, I can not update or upgrade.
 
 Regards
 
 John
 
 
 On 26 Oct 2014, at 6:55 am, Ronda Brown ro...@mac.com wrote:
 
 Hi John,
 
 You need to Sign Out of your 'incorrect' Apple ID and then 'Sign In' with 
 your correct Apple ID.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 25 Oct 2014, at 2:22 pm, John Thompson jetj...@optusnet.com.au wrote:
 
 For some reason, App Store/Software Update will not accept my Apple ID and 
 password (which also are my iCloud ID and password - seems to be the 
 standard thing) when I try to update/upgrade my software and system.  It 
 continually comes back with the incorrect Apple ID showing, one that is 
 very similar but with a small error, and will not accept the password.  
 This has lead, during the last several days, to my being compelled to 
 reset my Apple ID and password numerous times.  Each time it must be a new 
 password that has not been used in the last twelve months.  I am running 
 out of options.
 
 Is there any way I can get Apple to accept the new settings?  Each time I 
 do reset it comes back with same old error ID.  Getting very sick of this 
 Cloud nonsense.
 
 Regards
 
 
 John  Julie Thompson
 14 McGlew Street
 Eden Hill
 WA 6054
 
 08 92793524
 0412 775 197
 jetj...@optusnet.com.au
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

John  Julie Thompson
14 McGlew Street
Eden Hill
WA 6054

08 92793524
0412 775 197
jetj...@optusnet.com.au



-- The WA Macintosh User Group Mailing List --
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Re: Apple ID

2014-09-23 Thread Ronni Brown
Hi John,
Good to hear that all is working as normal again. When making any changes to 
your Apple ID / iCloud ID - people must read and follow the correct order in 
Apple's Online Support Instructions. The same applies to when you change to a 
new computer.
And Yes, 1Password is a brilliant (must have) program.

It's not so much 'Bugs' in iOS 8, it is the changes in iOS 8... and there are 5 
major iOS 8 features that you can’t even use yet.

1. iCloud Drive - is available to all iOS 8 and Yosemite users. However, 
activating iCloud Drive right away, before Yosemite comes out, will mean you 
won’t be able to really take advantage of it when it comes to transferring 
files or syncing some apps that rely on iCloud functionality – and many app 
developers have warned users not to move to iCloud Drive just yet.

2. Handoff (Continuity) - only works either 'iOS 8 to iOS 8' or 'iOS 8 to 
Yosemite'

3. Health and Healthkit - Apple have encountered some HealthKit issues, which 
prompted it to remove apps using HealthKit from the App Store until a fix is 
found.

4. HomeKit -  Apple is also focusing on a connected home in iOS 8. However, 
while developers are likely to include HomeKit functionality in various apps, 
you won’t have a dedicated app for your home inside iOS 8, and you won’t feel 
this functionality is even present unless you actively search for 
HomeKit-enabled apps and connected home devices.

5. Apply Pay - will only be available in October, following as iOS 8 update 
that’ll fix all these “issues”, and only on iPhone 6  iPhone 6 Plus at first. 
Other phones will join in 2015, once the Apple Watch launches - obviously only 
when connected to an Apple Watch.

Cheers,
Ronni

On 23 Sep 2014, at 12:56 pm, John Thompson jetj...@optusnet.com.au wrote:

 Thanks again for all your help Ronni.  I have just now been successful and 
 updated the iPhone and iPad.  The old password for the previous account was 
 hidden in 1Password (a brilliant app) but the date shown, being after my 
 email change, tricked me into ignoring it.  All systems now working as before 
 but still not ready to upgrade to iOS 8.  Will wait a while to see how many 
 more bugs come to the fore.
 
 Regards
 
 John
 On 23 Sep 2014, at 11:36 am, Ronda Brown ro...@mac.com wrote:
 
 Hi John,
 
 I surmise you no longer have access to your old email address?
 Are you using iOS 7
 
 The following Knowledge Base article offers up some great follow-up 
 information for once you've changed your Apple ID:
  
 Apple ID: What to do after you change your Apple ID
 http://support.apple.com/kb/HT5796
  
 For iCloud on an iOS device it recommends the following:
 iOS 6 and later: Go to Settings  iCloud.
 
 If you signed out before changing your Apple ID, enter your current Apple ID 
 to sign in. 
 The data from your iCloud account will download to your device.
 
 If you're still signed in with your previous Apple ID:
 Scroll down and tap Delete Account. 
 Depending on what iCloud options are turned on, you'll be asked to confirm 
 that you want to delete data from your device. 
 
 To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone 
 turned on, you'll be asked to enter the password for your previous Apple ID. 
 Enter the password, then tap Turn Off.) 
 The data will be deleted from your device, but not from iCloud.
 Enter your current Apple ID to sign in. 
 The data from your iCloud account will download again to your device.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
 I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign 
 back in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
   I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any 
 Apple ID, except an Apple ID that ends with @icloud.com, @me.com, or 
 @mac.com.
 
 Sign out of iCloud, the iTunes

Re: Apple ID

2014-09-22 Thread John Thompson
Hi Ronni,
I possibly didn’t fully explain my problem but thanks for all your 
input.  I have managed to fix up the apple id but am still unable to change the 
iCloud id on the phone or iPad.  I have even tried to remove the old account 
but to no avail.
regards

John
On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:

 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
  I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
 Find My iPhone, and iMessage on each device that uses your current Apple ID 
 for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have managed 
 to change both on my Mac Mini and Macbook Pro and, thanks to Time Machine, 
 restore all my contacts and some other items that disappeared.  My problem 
 now is, how do I reset the ID’s on my iPhone 4s and iPad 3 without having 
 to delete the existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Archives - http://www.wamug.org.au/mailinglist/archives.shtml
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Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Apple ID

2014-09-22 Thread Ronda Brown
Hi John,

I surmise you no longer have access to your old email address?
Are you using iOS 7

The following Knowledge Base article offers up some great follow-up information 
for once you've changed your Apple ID:
 
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
 
For iCloud on an iOS device it recommends the following:
iOS 6 and later: Go to Settings  iCloud.

If you signed out before changing your Apple ID, enter your current Apple ID to 
sign in. 
The data from your iCloud account will download to your device.

If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. 
Depending on what iCloud options are turned on, you'll be asked to confirm that 
you want to delete data from your device. 

To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned 
on, you'll be asked to enter the password for your previous Apple ID. Enter the 
password, then tap Turn Off.) 
The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. 
The data from your iCloud account will download again to your device.

Cheers,
Ronni

Sent from Ronni's iPad4


 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
   I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
 I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My 
 Friends, Find My iPhone, and iMessage on each device that uses your 
 current Apple ID for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, 
 my email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have managed 
 to change both on my Mac Mini and Macbook Pro and, thanks to Time 
 Machine, restore all my contacts and some other items that disappeared.  
 My problem now is, how do I reset the ID’s on my iPhone 4s and iPad 3 
 without having to delete the existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 -- The WA Macintosh User Group Mailing List --
 Archives

Re: Apple ID

2014-09-22 Thread John Thompson
Hi Ronni,
Many thanks for getting back on this one.  You are correct, I no longer 
have access to the old email address but will try to work through your 
suggestions.  Up to now I have had no success but will keep trying.  I am 
currently using iOS 7 and will not be in a hurry to upgrade to 8 at this time.

Regards

John
On 23 Sep 2014, at 11:36 am, Ronda Brown ro...@mac.com wrote:

 Hi John,
 
 I surmise you no longer have access to your old email address?
 Are you using iOS 7
 
 The following Knowledge Base article offers up some great follow-up 
 information for once you've changed your Apple ID:
  
 Apple ID: What to do after you change your Apple ID
 http://support.apple.com/kb/HT5796
  
 For iCloud on an iOS device it recommends the following:
 iOS 6 and later: Go to Settings  iCloud.
 
 If you signed out before changing your Apple ID, enter your current Apple ID 
 to sign in. 
 The data from your iCloud account will download to your device.
 
 If you're still signed in with your previous Apple ID:
 Scroll down and tap Delete Account. 
 Depending on what iCloud options are turned on, you'll be asked to confirm 
 that you want to delete data from your device. 
 
 To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned 
 on, you'll be asked to enter the password for your previous Apple ID. Enter 
 the password, then tap Turn Off.) 
 The data will be deleted from your device, but not from iCloud.
 Enter your current Apple ID to sign in. 
 The data from your iCloud account will download again to your device.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
  I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My 
 Friends, Find My iPhone, and iMessage on each device that uses your 
 current Apple ID for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save 
 Changes. Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, 
 my email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have 
 managed to change both on my Mac Mini and Macbook Pro and, thanks to 
 Time Machine, restore all my contacts and some other items that 
 disappeared.  My problem now is, how do I reset the ID’s on my iPhone 4s 
 and iPad 3 without having to delete the existing id and creating a new 
 one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au

Re: Apple ID

2014-09-22 Thread John Thompson
Thanks again for all your help Ronni.  I have just now been successful and 
updated the iPhone and iPad.  The old password for the previous account was 
hidden in 1Password (a brilliant app) but the date shown, being after my email 
change, tricked me into ignoring it.  All systems now working as before but 
still not ready to upgrade to iOS 8.  Will wait a while to see how many more 
bugs come to the fore.

Regards

John
On 23 Sep 2014, at 11:36 am, Ronda Brown ro...@mac.com wrote:

 Hi John,
 
 I surmise you no longer have access to your old email address?
 Are you using iOS 7
 
 The following Knowledge Base article offers up some great follow-up 
 information for once you've changed your Apple ID:
  
 Apple ID: What to do after you change your Apple ID
 http://support.apple.com/kb/HT5796
  
 For iCloud on an iOS device it recommends the following:
 iOS 6 and later: Go to Settings  iCloud.
 
 If you signed out before changing your Apple ID, enter your current Apple ID 
 to sign in. 
 The data from your iCloud account will download to your device.
 
 If you're still signed in with your previous Apple ID:
 Scroll down and tap Delete Account. 
 Depending on what iCloud options are turned on, you'll be asked to confirm 
 that you want to delete data from your device. 
 
 To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned 
 on, you'll be asked to enter the password for your previous Apple ID. Enter 
 the password, then tap Turn Off.) 
 The data will be deleted from your device, but not from iCloud.
 Enter your current Apple ID to sign in. 
 The data from your iCloud account will download again to your device.
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 
 On 23 Sep 2014, at 7:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Hi Ronni,
  I possibly didn’t fully explain my problem but thanks for all your 
 input.  I have managed to fix up the apple id but am still unable to change 
 the iCloud id on the phone or iPad.  I have even tried to remove the old 
 account but to no avail.
 regards
 
 John
 On 22 Sep 2014, at 12:19 pm, Ronni Brown ro...@mac.com wrote:
 
 Hi John,
 
 On your iPhone  iPad  - Go To:
 Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back 
 in with new ID.
 
 Cheers,
 Ronni
 
 13-inch MacBook Air (April 2014)
 1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
 8GB 1600MHz LPDDR3 SDRAM
 512GB PCIe-based Flash Storage
 
 
 On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:
 
 Thanks Ronni,
I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your 
 Apple ID account. You can change your Apple ID to any address, except an 
 address used by another Apple ID. You can change the address of any Apple 
 ID, except an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My 
 Friends, Find My iPhone, and iMessage on each device that uses your 
 current Apple ID for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save 
 Changes. Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services 
 that you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, 
 my email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have 
 managed to change both on my Mac Mini and Macbook Pro and, thanks to 
 Time Machine, restore all my contacts and some other items that 
 disappeared.  My problem now is, how do I reset the ID’s on my iPhone 4s 
 and iPad 3 without having to delete the existing id and creating a new 
 one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List

Apple ID

2014-09-21 Thread John Thompson
A stupid request I know, but here it is.

I recently (last month) changed my internet provider and, consequently, my 
email address.  With the old account closed, my Apple and iCloud ID’s (which 
were the email address) had to be changed.  I thought, stupidly, this will be a 
simple little task.  How wrong can one be?  I have managed to change both on my 
Mac Mini and Macbook Pro and, thanks to Time Machine, restore all my contacts 
and some other items that disappeared.  My problem now is, how do I reset the 
ID’s on my iPhone 4s and iPad 3 without having to delete the existing id and 
creating a new one?

There should be a very simple method but I seem unable to find it.

Thanks


John Thompson
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


Re: Apple ID

2014-09-21 Thread Ronda Brown
Hi John,

http://support.apple.com/kb/HT5621

Change your Apple ID
Learn how to change the email address that you use as your Apple ID.


In most cases, your Apple ID is also the primary email address of your Apple ID 
account. You can change your Apple ID to any address, except an address used by 
another Apple ID. You can change the address of any Apple ID, except an Apple 
ID that ends with @icloud.com, @me.com, or @mac.com.

Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
Find My iPhone, and iMessage on each device that uses your current Apple ID for 
these services.
Go to My Apple ID (appleid.apple.com).
Select “Manage your Apple ID” and sign in. Forgot your password?
Select Edit next to “Apple ID and Primary Email Address.”
Enter the email address to use as your Apple ID, then select Save Changes. 
Apple will send a verification email to that address.
Open the email from Apple, then click Verify Now in the email. Didn't receive 
the email?
When the My Apple ID page opens, sign in with your renamed Apple ID.
When you see a message that verification is complete, you can begin using your 
renamed Apple ID. You should also update the features and services that you use 
with Apple ID.
 

Visit the Apple ID support page for more information about using and managing 
your Apple ID.



Cheers,

Ronni

Sent from Ronni's iPad4



 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s (which 
 were the email address) had to be changed.  I thought, stupidly, this will be 
 a simple little task.  How wrong can one be?  I have managed to change both 
 on my Mac Mini and Macbook Pro and, thanks to Time Machine, restore all my 
 contacts and some other items that disappeared.  My problem now is, how do I 
 reset the ID’s on my iPhone 4s and iPad 3 without having to delete the 
 existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Apple ID

2014-09-21 Thread John Thompson
Thanks Ronni,
I have been through all that already but am still unable to change the 
ID on the iPhone 4s or iPad 3.

Regards

John
On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:



 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your Apple 
 ID account. You can change your Apple ID to any address, except an address 
 used by another Apple ID. You can change the address of any Apple ID, except 
 an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
 Find My iPhone, and iMessage on each device that uses your current Apple ID 
 for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't receive 
 the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services that 
 you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and managing 
 your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s (which 
 were the email address) had to be changed.  I thought, stupidly, this will 
 be a simple little task.  How wrong can one be?  I have managed to change 
 both on my Mac Mini and Macbook Pro and, thanks to Time Machine, restore all 
 my contacts and some other items that disappeared.  My problem now is, how 
 do I reset the ID’s on my iPhone 4s and iPad 3 without having to delete the 
 existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

-- The WA Macintosh User Group Mailing List --
Archives - http://www.wamug.org.au/mailinglist/archives.shtml
Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
Settings  Unsubscribe - http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

Re: Apple ID

2014-09-21 Thread Ronni Brown
Hi John,

On your iPhone  iPad  - Go To:
Settings  iTunes  App Stores tap the Apple ID shown, sign out, sign back in 
with new ID.

Cheers,
Ronni

13-inch MacBook Air (April 2014)
1.7GHz Dual-Core Intel Core i7, Turbo Boost to 3.3GHz
8GB 1600MHz LPDDR3 SDRAM
512GB PCIe-based Flash Storage


On 22 Sep 2014, at 11:20 am, John Thompson jetj...@optusnet.com.au wrote:

 Thanks Ronni,
   I have been through all that already but am still unable to change the 
 ID on the iPhone 4s or iPad 3.
 
 Regards
 
 John
 On 22 Sep 2014, at 9:49 am, Ronda Brown ro...@mac.com wrote:
 
 
 
 Hi John,
 
 http://support.apple.com/kb/HT5621
 
 Change your Apple ID
 Learn how to change the email address that you use as your Apple ID.
 
 
 In most cases, your Apple ID is also the primary email address of your Apple 
 ID account. You can change your Apple ID to any address, except an address 
 used by another Apple ID. You can change the address of any Apple ID, except 
 an Apple ID that ends with @icloud.com, @me.com, or @mac.com.
 
 Sign out of iCloud, the iTunes Store, App Store, FaceTime, Find My Friends, 
 Find My iPhone, and iMessage on each device that uses your current Apple ID 
 for these services.
 Go to My Apple ID (appleid.apple.com).
 Select “Manage your Apple ID” and sign in. Forgot your password?
 Select Edit next to “Apple ID and Primary Email Address.”
 Enter the email address to use as your Apple ID, then select Save Changes. 
 Apple will send a verification email to that address.
 Open the email from Apple, then click Verify Now in the email. Didn't 
 receive the email?
 When the My Apple ID page opens, sign in with your renamed Apple ID.
 When you see a message that verification is complete, you can begin using 
 your renamed Apple ID. You should also update the features and services that 
 you use with Apple ID.
  
 Visit the Apple ID support page for more information about using and 
 managing your Apple ID.
 
 
 
 Cheers,
 
 Ronni
 
 Sent from Ronni's iPad4
 
 
 
 On 22 Sep 2014, at 9:05 am, John Thompson jetj...@optusnet.com.au wrote:
 
 A stupid request I know, but here it is.
 
 I recently (last month) changed my internet provider and, consequently, my 
 email address.  With the old account closed, my Apple and iCloud ID’s 
 (which were the email address) had to be changed.  I thought, stupidly, 
 this will be a simple little task.  How wrong can one be?  I have managed 
 to change both on my Mac Mini and Macbook Pro and, thanks to Time Machine, 
 restore all my contacts and some other items that disappeared.  My problem 
 now is, how do I reset the ID’s on my iPhone 4s and iPad 3 without having 
 to delete the existing id and creating a new one?
 
 There should be a very simple method but I seem unable to find it.
 
 Thanks
 
 
 John Thompson
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CNet story re Apple ID Hack

2014-05-28 Thread Stephen Chape
http://www.cnet.com/au/news/apple-urges-hacked-users-to-change-passwords/?tag=nl.e404s_cid=e404ttag=e404ftag=CAD1acfa04


Regards,
Stephen Chape

Mac by choice
Windows because my employer knew no better

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Re: Apple ID

2014-03-23 Thread Peter Hinchliffe

On 21 Mar 2014, at 6:18 pm, Diana  Graham Stevens diag...@iinet.net.au wrote:

 Hi Daniel
 
 Thanks for the suggestions, I shall try to work it out when I am compos 
 mentis again. If I fail I shall get you to sort it.
 
 Graham and I have never bought equipment from the on-line Apple Store before, 
 we have always used retailers, though I have purchased from Apps and iTunes 
 on my iPad. This morning I used Graham's 'new' ID to make my purchase and in 
 doing so worked out what went wrong yesterday, I should have used the email 
 address and not our names.
 
 I still don't understand why Apple's reply went to the wrong email address 
 and why the account now appears to belong to me rather than both of us. I 
 will need to sort this as I intend to swap all my mailing lists to my main 
 box and give up using that address.
 

I had a similar experience on Saturday when buying something from the Apple 
Shop at Garden City. The chap in the blue T-shirt talked me into downloading 
the Apple Store App onto my iPhone, claiming it would make life easier for 
future visits and I wouldn't even have to bother anyone when making a purchase. 
The App downloaded fine, but when it came to the point of actually buying 
something, it insisted I change my iTunes Store password (the password I had 
just used to download it!). When I started down that road and got into the 
twenty questions nonsense we called it quits and just used the store system 
anyway. When I arrived home I checked everything and found my current password 
to be still intact.

There's an underlying software issue at play here, not an Apple ID issue. I 
only hope they sort it out. If I'm able to use their App, fine, but I'm not 
going to lose any sleep over it. I just hope they're not causing people to rush 
around changing IDs and passwords needlessly.

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Apple ID

2014-03-21 Thread Daniel Kerr
Hi Diana

Sounds like you've had some fun with AppleID's. They can be a bit of work 
sometimes ;)
First thing I'd probably start with is looking on each device and see what 
AppleID is being used where for the AppleStore. Then if need be, once you have 
them listed you could sign out of the different ID's and sign in with the 
combined one. (You wouldn't need to do iCloud, as you do want those using 
different IDs).
Once you have them listed, then yes, you should be able to log out/ in and 
change or adjust them to make them one again.

Hope that helps.
(If you still get stuck, then I'm happy to have a look at it as well if easier).

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 20/03/2014, at 1:01 PM, Diana  Graham Stevens diag...@iinet.net.au wrote:

 I tried to buy myself a Jawbone from the Apple Store but my ID was rejected.
 
 Our Apple ID was set up in both our names using our main email address with 
 Password A by Daniel, who explained the advantages of having a single ID.
 
 When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the 
 password to Password B. This password was working yesterday when Graham 
 updated his iPhone.
 
 At some stage Graham set up a separate ID using his name and his personal 
 email address, I can't remember why this was necessary or whether he set is 
 up by mistake (we are both approaching 80 so senior moments are frequent).
 
 When I put my user name in this morning I forgot to put both our names, I 
 knew Password B was working yesterday, I was very careful entering it and 
 later typed it on a 'sticky' and pasted it in, still rejected.
 
 I used the 'forgot user name' route. The email went to my secondary email 
 address which I have only ever used for family history mailing lists and my 
 user name was in a form I don't use but is what is on my credit card.
 
 I went and looked at Graham's file where he has all our IDs and tried again 
 with both our names, still rejected.
 
 I want to retain our shared ID but I am afraid I shall muck it up. I am still 
 recovering from a recent bereavement (road accident) and my concentration 
 span is verging on the negative.
 
 Please can someone tell me where to find a simple explanation of the various 
 Apple IDs - Apple Store, iTunes etc? 
 
 Also how did I manage to get this separate account? I remember once being 
 asked to provide a back-up email address but I think that was Yahoo or Google 
 and I would have provided my main address.
 
 Best wishes to all from Diana
 MacBook Pro
 OS 10.8.5
 2 GHz Intel Core i7
 8 GB 1333 MHz DDR3
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Re: Apple ID

2014-03-21 Thread Diana Graham Stevens
Hi Daniel

Thanks for the suggestions, I shall try to work it out when I am compos mentis 
again. If I fail I shall get you to sort it.

Graham and I have never bought equipment from the on-line Apple Store before, 
we have always used retailers, though I have purchased from Apps and iTunes on 
my iPad. This morning I used Graham's 'new' ID to make my purchase and in doing 
so worked out what went wrong yesterday, I should have used the email address 
and not our names.

I still don't understand why Apple's reply went to the wrong email address and 
why the account now appears to belong to me rather than both of us. I will need 
to sort this as I intend to swap all my mailing lists to my main box and give 
up using that address.

Thanks again and best wishes from Diana

On 21/03/2014, at 3:39 PM, Daniel Kerr dan...@macwizardry.com.au wrote:

 Hi Diana
 
 Sounds like you've had some fun with AppleID's. They can be a bit of work 
 sometimes ;)
 First thing I'd probably start with is looking on each device and see what 
 AppleID is being used where for the AppleStore. Then if need be, once you 
 have them listed you could sign out of the different ID's and sign in with 
 the combined one. (You wouldn't need to do iCloud, as you do want those using 
 different IDs).
 Once you have them listed, then yes, you should be able to log out/ in and 
 change or adjust them to make them one again.
 
 Hope that helps.
 (If you still get stuck, then I'm happy to have a look at it as well if 
 easier).
 
 Kind regards
 Daniel
 
 Sent from my iPhone 5
 
 ---
 Daniel Kerr
 MacWizardry
 
 Phone: 0414 795 960
 Email: daniel AT macwizardry.com.au
 Web:   http://www.macwizardry.com.au
 
 
 **For everything Apple**
 
 NOTE: Any information provided in this email may be my personal opinion and 
 as such should be taken accordingly, and may not be the views of MacWizardry. 
 Any information provided does not offer or warrant any form of warranty or 
 accept liability. It would be appreciated that if any information in this 
 email is to be disseminated, distributed or copied, that permission by the 
 author be requested. 
 
 On 20/03/2014, at 1:01 PM, Diana  Graham Stevens diag...@iinet.net.au 
 wrote:
 
 I tried to buy myself a Jawbone from the Apple Store but my ID was rejected.
 
 Our Apple ID was set up in both our names using our main email address with 
 Password A by Daniel, who explained the advantages of having a single ID.
 
 When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the 
 password to Password B. This password was working yesterday when Graham 
 updated his iPhone.
 
 At some stage Graham set up a separate ID using his name and his personal 
 email address, I can't remember why this was necessary or whether he set is 
 up by mistake (we are both approaching 80 so senior moments are frequent).
 
 When I put my user name in this morning I forgot to put both our names, I 
 knew Password B was working yesterday, I was very careful entering it and 
 later typed it on a 'sticky' and pasted it in, still rejected.
 
 I used the 'forgot user name' route. The email went to my secondary email 
 address which I have only ever used for family history mailing lists and my 
 user name was in a form I don't use but is what is on my credit card.
 
 I went and looked at Graham's file where he has all our IDs and tried again 
 with both our names, still rejected.
 
 I want to retain our shared ID but I am afraid I shall muck it up. I am 
 still recovering from a recent bereavement (road accident) and my 
 concentration span is verging on the negative.
 
 Please can someone tell me where to find a simple explanation of the various 
 Apple IDs - Apple Store, iTunes etc? 
 
 Also how did I manage to get this separate account? I remember once being 
 asked to provide a back-up email address but I think that was Yahoo or 
 Google and I would have provided my main address.
 
 Best wishes to all from Diana
 MacBook Pro
 OS 10.8.5
 2 GHz Intel Core i7
 8 GB 1333 MHz DDR3
 -- The WA Macintosh User Group Mailing List --
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Apple ID

2014-03-19 Thread Diana Graham Stevens
I tried to buy myself a Jawbone from the Apple Store but my ID was rejected.

Our Apple ID was set up in both our names using our main email address with 
Password A by Daniel, who explained the advantages of having a single ID.

When I upgraded my iPad to iOS 7 I ticked a wrong box and had to change the 
password to Password B. This password was working yesterday when Graham updated 
his iPhone.

At some stage Graham set up a separate ID using his name and his personal email 
address, I can't remember why this was necessary or whether he set is up by 
mistake (we are both approaching 80 so senior moments are frequent).

When I put my user name in this morning I forgot to put both our names, I knew 
Password B was working yesterday, I was very careful entering it and later 
typed it on a 'sticky' and pasted it in, still rejected.

I used the 'forgot user name' route. The email went to my secondary email 
address which I have only ever used for family history mailing lists and my 
user name was in a form I don't use but is what is on my credit card.

I went and looked at Graham's file where he has all our IDs and tried again 
with both our names, still rejected.

I want to retain our shared ID but I am afraid I shall muck it up. I am still 
recovering from a recent bereavement (road accident) and my concentration span 
is verging on the negative.

Please can someone tell me where to find a simple explanation of the various 
Apple IDs - Apple Store, iTunes etc? 

Also how did I manage to get this separate account? I remember once being asked 
to provide a back-up email address but I think that was Yahoo or Google and I 
would have provided my main address.

Best wishes to all from Diana
MacBook Pro
OS 10.8.5
2 GHz Intel Core i7
8 GB 1333 MHz DDR3
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Re: Security questions for Apple ID ?

2014-02-12 Thread Stephen Chape
Thank you Ronni,
All fixed now.
I had to speak with Apple Support because her AID had no rescue email.
They were very helpful !

On 12 Feb 2014, at 1:35 pm, Ronda Brown ro...@mac.com wrote:

 Hi Stephen,
 Rescue email address and how to reset Apple ID security questions
 If you can't recall your Apple ID security questions and answers, the 
 optional rescue email provides a way to reset them. Additionally, all future 
 security-related emails for your Apple ID will be sent to the rescue email 
 address.
 
 
 When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
 you will be asked to provide an optional rescue email address. If you have an 
 existing Apple ID that you use with the iTunes Store or Mac App Store, you 
 may be asked to provide some additional security information, including a 
 rescue email address. When you provide a rescue email address, all future 
 security emails, such as password resets from iForgot, will be sent to the 
 address provided. The rescue email address you provide cannot be the same as 
 your primary email address for your Apple ID. In most cases, your primary 
 email address is the same as your Apple ID username. 
 
 
 http://support.apple.com/kb/ht5312
 Sent from Ronni's iPad4
 
 
 On 12 Feb 2014, at 1:28 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 My grand daughter tried to log in to the App Store to make a purchase a few 
 nights ago.
 She has no credit card so she depends upon gift vouchers being redeemed.
 On this occasion she was asked to answer 2 security questions.
 She tells me she has never set up security questions and therefore does not 
 know the answers.
 
 Is there any way around this ?
 I tried to renew the questions but Apple does not seem to allow this.
 Forgetting a password can be resolved but it appears not this.
 
 Eventually I decided to set her up with a new Apple ID.
 However it would not allow this because her email is “already being used for 
 another Apple ID.
 
 The only way around this seems to be to set her up with a new email address 
 with Westnet.
 Then create a new Apple ID.
 Then adjust her settings in her Apple Mail account.
 Then let all her contacts know her new email address.
 
 Does anyone know of a simpler solution please ?
 
 Regards,
 Stephen Chape
 
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Regards,
Stephen Chape

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Security questions for Apple ID ?

2014-02-11 Thread Stephen Chape
Hi folks,

My grand daughter tried to log in to the App Store to make a purchase a few 
nights ago.
She has no credit card so she depends upon gift vouchers being redeemed.
On this occasion she was asked to answer 2 security questions.
She tells me she has never set up security questions and therefore does not 
know the answers.

Is there any way around this ?
I tried to renew the questions but Apple does not seem to allow this.
Forgetting a password can be resolved but it appears not this.

Eventually I decided to set her up with a new Apple ID.
However it would not allow this because her email is “already being used for 
another Apple ID.

The only way around this seems to be to set her up with a new email address 
with Westnet.
Then create a new Apple ID.
Then adjust her settings in her Apple Mail account.
Then let all her contacts know her new email address.

Does anyone know of a simpler solution please ?

Regards,
Stephen Chape

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Re: Security questions for Apple ID ?

2014-02-11 Thread Daniel Kerr
Hi Stephen

Try logging in to appleid.apple.com and then Manage Apple ID.
You may be able to adjust the security questions from there.
Short of that, you can call Apple Support and they generally will help you 
adjust those questions. (Apple are 133-622).
But only someone with access to the AppleID (when it was created or used) can 
actually add those questions, they can't just be added themselves.
(they can also be case sensitive as well).

A good  Secure Note in Keychain Access is a good place to put those 
question/answer things, locked away with a password. As a lot of people do set 
them up then never use them for months/years.

Hope that helps.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 12/02/2014, at 1:28 PM, Stephen Chape chap...@bigpond.com wrote:

 Hi folks,
 
 My grand daughter tried to log in to the App Store to make a purchase a few 
 nights ago.
 She has no credit card so she depends upon gift vouchers being redeemed.
 On this occasion she was asked to answer 2 security questions.
 She tells me she has never set up security questions and therefore does not 
 know the answers.
 
 Is there any way around this ?
 I tried to renew the questions but Apple does not seem to allow this.
 Forgetting a password can be resolved but it appears not this.
 
 Eventually I decided to set her up with a new Apple ID.
 However it would not allow this because her email is “already being used for 
 another Apple ID.
 
 The only way around this seems to be to set her up with a new email address 
 with Westnet.
 Then create a new Apple ID.
 Then adjust her settings in her Apple Mail account.
 Then let all her contacts know her new email address.
 
 Does anyone know of a simpler solution please ?
 
 Regards,
 Stephen Chape
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug

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Re: Security questions for Apple ID ?

2014-02-11 Thread Ronda Brown
Hi Stephen,
Rescue email address and how to reset Apple ID security questions
If you can't recall your Apple ID security questions and answers, the optional 
rescue email provides a way to reset them. Additionally, all future 
security-related emails for your Apple ID will be sent to the rescue email 
address.


When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
you will be asked to provide an optional rescue email address. If you have an 
existing Apple ID that you use with the iTunes Store or Mac App Store, you may 
be asked to provide some additional security information, including a rescue 
email address. When you provide a rescue email address, all future security 
emails, such as password resets from iForgot, will be sent to the address 
provided. The rescue email address you provide cannot be the same as your 
primary email address for your Apple ID. In most cases, your primary email 
address is the same as your Apple ID username. 


http://support.apple.com/kb/ht5312
Sent from Ronni's iPad4


 On 12 Feb 2014, at 1:28 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 My grand daughter tried to log in to the App Store to make a purchase a few 
 nights ago.
 She has no credit card so she depends upon gift vouchers being redeemed.
 On this occasion she was asked to answer 2 security questions.
 She tells me she has never set up security questions and therefore does not 
 know the answers.
 
 Is there any way around this ?
 I tried to renew the questions but Apple does not seem to allow this.
 Forgetting a password can be resolved but it appears not this.
 
 Eventually I decided to set her up with a new Apple ID.
 However it would not allow this because her email is “already being used for 
 another Apple ID.
 
 The only way around this seems to be to set her up with a new email address 
 with Westnet.
 Then create a new Apple ID.
 Then adjust her settings in her Apple Mail account.
 Then let all her contacts know her new email address.
 
 Does anyone know of a simpler solution please ?
 
 Regards,
 Stephen Chape
 
 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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Re: Security questions for Apple ID ?

2014-02-11 Thread Stephen Chape
Thank you Ronni.
Maybe I gave my email as the rescue address.
I will check that.
If not can a rescue address still be added or will we still have the same issue 
logging in to do that ?

On 12 Feb 2014, at 1:35 pm, Ronda Brown ro...@mac.com wrote:

 Hi Stephen,
 Rescue email address and how to reset Apple ID security questions
 If you can't recall your Apple ID security questions and answers, the 
 optional rescue email provides a way to reset them. Additionally, all future 
 security-related emails for your Apple ID will be sent to the rescue email 
 address.
 
 
 When creating a new Apple ID for use with the iTunes Store or Mac App Store, 
 you will be asked to provide an optional rescue email address. If you have an 
 existing Apple ID that you use with the iTunes Store or Mac App Store, you 
 may be asked to provide some additional security information, including a 
 rescue email address. When you provide a rescue email address, all future 
 security emails, such as password resets from iForgot, will be sent to the 
 address provided. The rescue email address you provide cannot be the same as 
 your primary email address for your Apple ID. In most cases, your primary 
 email address is the same as your Apple ID username. 
 
 
 http://support.apple.com/kb/ht5312
 Sent from Ronni's iPad4
 
 
 On 12 Feb 2014, at 1:28 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 My grand daughter tried to log in to the App Store to make a purchase a few 
 nights ago.
 She has no credit card so she depends upon gift vouchers being redeemed.
 On this occasion she was asked to answer 2 security questions.
 She tells me she has never set up security questions and therefore does not 
 know the answers.
 
 Is there any way around this ?
 I tried to renew the questions but Apple does not seem to allow this.
 Forgetting a password can be resolved but it appears not this.
 
 Eventually I decided to set her up with a new Apple ID.
 However it would not allow this because her email is “already being used for 
 another Apple ID.
 
 The only way around this seems to be to set her up with a new email address 
 with Westnet.
 Then create a new Apple ID.
 Then adjust her settings in her Apple Mail account.
 Then let all her contacts know her new email address.
 
 Does anyone know of a simpler solution please ?
 
 Regards,
 Stephen Chape
 
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Apple ID compromised

2013-10-24 Thread Stephen Chape
Got an email from Apple today to let me know that somebody had used my Apple ID 
and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”

Because I don’t know this iMac I have changed my Apple ID  Password.
Is there anything else I should do ?

Regards,
Stephen Chape

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Re: Apple ID compromised

2013-10-24 Thread Ronda Brown
Hi Stephen,

Check it is not your Daughter's iMac that you setup using your Apple ID?
That is a 21.5-Inch iMac late 2012 I think?

Cheers,
Ronni

Sent from Ronni's iPad4

 On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
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Re: Apple ID compromised

2013-10-24 Thread Stephen Chape
Hi Ronni,
That was my first thought.
But then I thought “iMac13,1” ???
I am pretty sure her’s is called “Sharon’s iMac” or something similar !
Unfortunately she is not very computer savvy and she is about 25 minutes away.
Is there a simple way for me to get one of her kids to check her computer name ?
I am not sure where to look.

On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:

 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
 
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Regards,
Stephen Chape

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Re: Apple ID compromised

2013-10-24 Thread Robin Belford
Have you recently upgraded to Maveriks?
Have you checked the Sharing pane of System Preferences?
What does your computer name show as?
If it is iMac 13,1 then you have not been compromised.

Worth a look, it might explain the email.

r



On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:

 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
 
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Re: Apple ID compromised

2013-10-24 Thread Daniel Kerr
Hi Stephen

You can check the details the following way,..
Computer Name can be found from Apple menu - System Preferences - Sharing. It 
will then show Computer Name.

To see the Model Identifier. Go to Apple menu - About this Mac. Click on 
More Info... (or System Profiler…. for older OSes). Then click System 
Report…
Under Hardware Overview, on the right hand side it will show Model Identifier 
and be something like iMacx,x for the iMac range (e.g. iMac13,1)

Hope that helps.

Kind regards
Daniel

Sent from my iPhone 5

---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: daniel AT macwizardry.com.au
Web:   http://www.macwizardry.com.au


**For everything Apple**

NOTE: Any information provided in this email may be my personal opinion and as 
such should be taken accordingly, and may not be the views of MacWizardry. Any 
information provided does not offer or warrant any form of warranty or accept 
liability. It would be appreciated that if any information in this email is to 
be disseminated, distributed or copied, that permission by the author be 
requested. 

On 24/10/2013, at 6:51 PM, Stephen Chape chap...@bigpond.com wrote:

 Hi Ronni,
 That was my first thought.
 But then I thought “iMac13,1” ???
 I am pretty sure her’s is called “Sharon’s iMac” or something similar !
 Unfortunately she is not very computer savvy and she is about 25 minutes away.
 Is there a simple way for me to get one of her kids to check her computer 
 name ?
 I am not sure where to look.
 
 On 24 Oct 2013, at 6:02 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Got an email from Apple today to let me know that somebody had used my Apple 
 ID and Password to use FaceTime  iMessage on an iMac called “iMac 13,1”
 
 Because I don’t know this iMac I have changed my Apple ID  Password.
 Is there anything else I should do ?
 
 Regards,
 Stephen Chape
 
 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
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Changing Apple ID for an iMac

2013-10-20 Thread Stephen Chape
Hi folks,

In the last 24 hours I have brought my daughter's iMac from Snow Leopard to 
Mountain Lion.
I was concerned about how to do this on her iMac at first because she has never 
had an Apple ID.
So first I set up an Apple ID for her.
However when I started the update her iMac threw up my Apple ID so I continued 
using that (just to make things easier).
Obviously I have used mine on her iMac in the past.
It is now all done.

But when I then updated a few more things for her my Apple ID popped up again 
each time.

So my question is:-
Now that I have set up her own Apple ID, how do I get her's to pop up when 
updates, etc are required.
I have used her's to set up iCloud so that should be OK.
But is there some way of adjusting things so her's is automatically requested 
(rather than mine) ?

Regards,
Stephen Chape

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Re: Changing Apple ID for an iMac

2013-10-20 Thread Ronda Brown
Hi Stephen,

Comments in situ below

 On 20 Oct 2013, at 2:09 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 In the last 24 hours I have brought my daughter's iMac from Snow Leopard to 
 Mountain Lion.
 I was concerned about how to do this on her iMac at first because she has 
 never had an Apple ID.
 So first I set up an Apple ID for her.
 However when I started the update her iMac threw up my Apple ID so I 
 continued using that (just to make things easier).

Not a good idea!

 Obviously I have used mine on her iMac in the past.
 It is now all done.
 
 But when I then updated a few more things for her my Apple ID popped up again 
 each time.

Could you update them using your daughter's Apple ID?

If not your Apple ID was probably used originally for these 'things', so they 
are tied to your Apple ID and can only be updated using your Apple ID. 
Your daughter would have to use your Apple ID for things purchased by your 
Apple ID, and use her Apple ID for things purchased by her Apple ID.
 
 So my question is:-
 Now that I have set up her own Apple ID, how do I get her's to pop up when 
 updates, etc are required.
 I have used her's to set up iCloud so that should be OK.
 But is there some way of adjusting things so her's is automatically requested 
 (rather than mine) ?
Depending on your reply to the comments above, I can't give you an answer.

 Regards,
 Stephen Chape

Cheers,
Ronni
Sent from Ronni's iPad4
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Re: Changing Apple ID for an iMac

2013-10-20 Thread Stephen Chape
Hi Ronda,
I am pretty sure that when my Apple ID popped up for the upgrade, my Login was 
there but greyed out.
That's why I couldn't change it.
I could be stuck with it now I guess !

On 20/10/2013, at 5:19 PM, Ronda Brown ro...@mac.com wrote:

 Hi Stephen,
 
 Comments in situ below
 
 On 20 Oct 2013, at 2:09 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 In the last 24 hours I have brought my daughter's iMac from Snow Leopard to 
 Mountain Lion.
 I was concerned about how to do this on her iMac at first because she has 
 never had an Apple ID.
 So first I set up an Apple ID for her.
 However when I started the update her iMac threw up my Apple ID so I 
 continued using that (just to make things easier).
 
 Not a good idea!
 
 Obviously I have used mine on her iMac in the past.
 It is now all done.
 
 But when I then updated a few more things for her my Apple ID popped up 
 again each time.
 
 Could you update them using your daughter's Apple ID?
 
 If not your Apple ID was probably used originally for these 'things', so they 
 are tied to your Apple ID and can only be updated using your Apple ID. 
 Your daughter would have to use your Apple ID for things purchased by your 
 Apple ID, and use her Apple ID for things purchased by her Apple ID.
 
 So my question is:-
 Now that I have set up her own Apple ID, how do I get her's to pop up when 
 updates, etc are required.
 I have used her's to set up iCloud so that should be OK.
 But is there some way of adjusting things so her's is automatically 
 requested (rather than mine) ?
 Depending on your reply to the comments above, I can't give you an answer.
 
 Regards,
 Stephen Chape
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 -- The WA Macintosh User Group Mailing List --
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Regards,
Stephen Chape

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Re: Changing Apple ID for an iMac

2013-10-20 Thread Peter Hinchliffe

On 20/10/2013, at 2:09 PM, Stephen Chape chap...@bigpond.com wrote:

 Hi folks,
 
 In the last 24 hours I have brought my daughter's iMac from Snow Leopard to 
 Mountain Lion.
 I was concerned about how to do this on her iMac at first because she has 
 never had an Apple ID.
 So first I set up an Apple ID for her.
 However when I started the update her iMac threw up my Apple ID so I 
 continued using that (just to make things easier).
 Obviously I have used mine on her iMac in the past.
 It is now all done.
 

You've got a problem now. 

In the App Sore application, you can go Store  Sign in... before you purchase 
anything. This gives you the chance to change to your daughter's login. The 
confusion arises from the fact the the App Store remembers your previous login. 
Because you started the download without changing the login details, your 
daughter's copy of Mountain Lion is forever linked to your account. 
Fortunately, for future purchases, you still have the option of signing in with 
her account before buying anything more. This change will be remembered in 
future logins until it is changed again. Armed with this knowledge, you should 
have no trouble with downloading Mavericks for her when it is released (perhaps 
as as soon as Wednesday!)...

Peter HinchliffeApwin Computer Services
FileMaker Pro Solutions Developer
Perth, Western Australia
Phone (618) 9332 6482Mob 0403 046 948

Mac because I prefer it -- Windows because I have to.

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Re: Changing Apple ID for an iMac

2013-10-20 Thread Pat
I had this same problem with my husband's iPhone: I agreed to do the management 
of it on my computer (he steadfastly refuses to learn anything about 
computers). I tried to register the iPhone in his name, using a different Apple 
ID and a different email address, but the Apple website simply wouldn't  accept 
that. To this day, it remains 'mine' in the eyes of Apple. He never buys apps 
or music, so that isn't a problem.

There must be quite a few families that share one computer, so they must face 
this problem all the time. Why doesn't Apple make it a bit easier?

Pat


On 20/10/2013, at 6:38 PM, Stephen Chape chap...@bigpond.com wrote:

 Hi Ronda,
 I am pretty sure that when my Apple ID popped up for the upgrade, my Login 
 was there but greyed out.
 That's why I couldn't change it.
 I could be stuck with it now I guess !
 
 On 20/10/2013, at 5:19 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Stephen,
 
 Comments in situ below
 
 On 20 Oct 2013, at 2:09 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 In the last 24 hours I have brought my daughter's iMac from Snow Leopard to 
 Mountain Lion.
 I was concerned about how to do this on her iMac at first because she has 
 never had an Apple ID.
 So first I set up an Apple ID for her.
 However when I started the update her iMac threw up my Apple ID so I 
 continued using that (just to make things easier).
 
 Not a good idea!
 
 Obviously I have used mine on her iMac in the past.
 It is now all done.
 
 But when I then updated a few more things for her my Apple ID popped up 
 again each time.
 
 Could you update them using your daughter's Apple ID?
 
 If not your Apple ID was probably used originally for these 'things', so 
 they are tied to your Apple ID and can only be updated using your Apple ID. 
 Your daughter would have to use your Apple ID for things purchased by your 
 Apple ID, and use her Apple ID for things purchased by her Apple ID.
 
 So my question is:-
 Now that I have set up her own Apple ID, how do I get her's to pop up when 
 updates, etc are required.
 I have used her's to set up iCloud so that should be OK.
 But is there some way of adjusting things so her's is automatically 
 requested (rather than mine) ?
 Depending on your reply to the comments above, I can't give you an answer.
 
 Regards,
 Stephen Chape
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 
 Regards,
 Stephen Chape

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Re: Changing Apple ID for an iMac

2013-10-20 Thread Stephen Chape
Thank you Peter,
I am hoping to change this when Mavericks comes along soon.
But if I can't then it's not that important.
I must have used mine on hers some time ago because she has no credit card.

Thank you for everyone's input !

On 20/10/2013, at 6:38 PM, Stephen Chape chap...@bigpond.com wrote:

 Hi Ronda,
 I am pretty sure that when my Apple ID popped up for the upgrade, my Login 
 was there but greyed out.
 That's why I couldn't change it.
 I could be stuck with it now I guess !
 
 On 20/10/2013, at 5:19 PM, Ronda Brown ro...@mac.com wrote:
 
 Hi Stephen,
 
 Comments in situ below
 
 On 20 Oct 2013, at 2:09 pm, Stephen Chape chap...@bigpond.com wrote:
 
 Hi folks,
 
 In the last 24 hours I have brought my daughter's iMac from Snow Leopard to 
 Mountain Lion.
 I was concerned about how to do this on her iMac at first because she has 
 never had an Apple ID.
 So first I set up an Apple ID for her.
 However when I started the update her iMac threw up my Apple ID so I 
 continued using that (just to make things easier).
 
 Not a good idea!
 
 Obviously I have used mine on her iMac in the past.
 It is now all done.
 
 But when I then updated a few more things for her my Apple ID popped up 
 again each time.
 
 Could you update them using your daughter's Apple ID?
 
 If not your Apple ID was probably used originally for these 'things', so 
 they are tied to your Apple ID and can only be updated using your Apple ID. 
 Your daughter would have to use your Apple ID for things purchased by your 
 Apple ID, and use her Apple ID for things purchased by her Apple ID.
 
 So my question is:-
 Now that I have set up her own Apple ID, how do I get her's to pop up when 
 updates, etc are required.
 I have used her's to set up iCloud so that should be OK.
 But is there some way of adjusting things so her's is automatically 
 requested (rather than mine) ?
 Depending on your reply to the comments above, I can't give you an answer.
 
 Regards,
 Stephen Chape
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 -- The WA Macintosh User Group Mailing List --
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug
 
 
 Regards,
 Stephen Chape
 
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Regards,
Stephen Chape

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Re: Apple Id

2012-12-12 Thread Ronda Brown
Hi Chris,

If your wife used your Apple ID (email  password) to make any purchases, those 
purchases will always be linked to your account and that cannot be changed. The 
purchased apps are tied to the Apple ID which she was logged in with, at the 
time of the purchases.
You cannot merge Apple IDs nor can you transfer content from one ID to the 
other.

It sounds like you both have been using the ONE Apple ID... Your Apple ID?
You have mentioned below that you have now changed the password on this Apple 
ID?
If so you will need to change it back to what it was when the purchases were 
made.

 If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/


Then she can sign out of the Apple ID on her iPhone (the ID with your email 
address  password) and sign in with her newly created Apple ID and password.
Follow the instructions  in my original A) and B) at the bottom of this email.

Yes, the lightning show was spectacular, and you are not the first person to 
ask if I took any photos ;-))  unfortunately I didn't, I wish I had!

Cheers,
Ronni

Sent from Ronni's iPad4

On 12/12/2012, at 4:33 PM, Chris Burton c...@it.net.au wrote:

 Hi Ronni
 
 Will she have to firstly 'delete' her present ID (my email address) so that 
 will free up my email address for me and then she can use hers? Or should she 
 create the new one then delete the other one?
 
 Watching the lightning bouncing off the ocean must have been just 
 spectacular!! Did you get some pics?
 
 Cheers
 
 Chris
 
 
 On 12/12/2012, at 3:53 PM, Ronda Brown wrote:
 
 Hi Chris,
 
 Cath will have to create an Apple ID of her own.
 Your ID is your email address and whatever password you selected when you 
 setup your Apple ID. 
 
 Cath will need to Create an Apple ID by going to the link below.
 
 So if you decide to go with Solution 1:
 
 A) If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 No sleep up here either last night with the lightning skyshow... and LOUD 
 thunder.
 If it had not been so scary, watching the lightning hitting the ocean and 
 bouncing back up and across the sky was spectacular.
 We did not have power all night until around 5:30AM... I could not have my 
 early 4:30AM cup of tea :(
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 12/12/2012, at 3:20 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Yes you are right, Cath has my email as per my previous post to you and 
 hasnt created her own yet. 
 I had completely forgotten that (brain is fried from not much sleep due to 
 lots of lightning and thunder the last 2 nights down here!!), so I guess I 
 cant use mine until she changes hers would that be correct?
 
 Since I had originally created her ID using my email, could I go in and 
 create a new one with her email and password or would I have to do that 
 with her iphone (she is still at work)? If I cant use my iphone, could I 
 use her mac laptop?
 
 I wont even go to the Apple store until I sort this big mess out!!
 
 Thanks heaps for your advice Ronni...I guess Im almost got it sussed
 
 Best regards
 
 Chris
 
 
 
 On 12/12/2012, at 3:05 PM, Ronni Brown wrote:
 
 Hi Chris,
 
 Did Cath create a new Apple ID with her email address and password? She 
 can't use your email address as her Apple ID.
 
 Your email address is already in use as it is Your Apple ID. You can't 
 change that; as you will not be able to view your complete order history 
 under the same Apple ID. Apple ID accounts cannot be merged.
 
 If you forgot your password, you can easily recover or reset it using the 
 iForgot tool. https://iforgot.apple.com/iForgot/iForgot.html
 For security reasons, Apple cannot reset your password for you.
 
 NOTE: If you attempt to sign in to the Apple Online Store numerous times 
 with the wrong password, you will see the following error: “This Apple ID 
 has been disabled for security reasons. To reset your account, use the 
 iForgot tool.
 
 Read Solution 1 below in my previous email.
 
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 On 12/12/2012, at 2:37 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 My apologies for not getting back to you on this Apple Id but I have been 
 so busy and had no need to go to the apple store.
 
 I have just attempted to change my ID on my iphone using the settings 
 approach. Unfortunately it wont let me as it says my email is already in 
 use as an Apple Id (its mine). I have changed the password but it cant 
 continue with this email and that is the one I use? Not sure if I should 
 just cancel and start again?
 
 In answer to your original questions, Cath did not already have an apple 
 id until I went through

Re: Apple Id

2012-12-12 Thread Chris Burton
Hi Ronni

Looks like I might have completed everything!!

I successfully changed Caths Apple id, then I had to change my password for my 
id so all is good.
Cath now uses her own email address and I use mine rather than have us both on 
my address. Much better.

Thanks so very much Ronni for your patience and advice, I wouldnt have done it 
without your help.

Best regards and I wish you a very happy chrissy

Chris


On 12/12/2012, at 6:05 PM, Ronda Brown wrote:

 Hi Chris,
 
 If your wife used your Apple ID (email  password) to make any purchases, 
 those purchases will always be linked to your account and that cannot be 
 changed. The purchased apps are tied to the Apple ID which she was logged in 
 with, at the time of the purchases.
 You cannot merge Apple IDs nor can you transfer content from one ID to the 
 other.
 
 It sounds like you both have been using the ONE Apple ID... Your Apple ID?
 You have mentioned below that you have now changed the password on this Apple 
 ID?
 If so you will need to change it back to what it was when the purchases were 
 made.
 
 If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 
 Then she can sign out of the Apple ID on her iPhone (the ID with your email 
 address  password) and sign in with her newly created Apple ID and password.
 Follow the instructions  in my original A) and B) at the bottom of this email.
 
 Yes, the lightning show was spectacular, and you are not the first person to 
 ask if I took any photos ;-))  unfortunately I didn't, I wish I had!
 
 Cheers,
 Ronni
 
 Sent from Ronni's iPad4
 
 On 12/12/2012, at 4:33 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Will she have to firstly 'delete' her present ID (my email address) so that 
 will free up my email address for me and then she can use hers? Or should 
 she create the new one then delete the other one?
 
 Watching the lightning bouncing off the ocean must have been just 
 spectacular!! Did you get some pics?
 
 Cheers
 
 Chris
 
 
 On 12/12/2012, at 3:53 PM, Ronda Brown wrote:
 
 Hi Chris,
 
 Cath will have to create an Apple ID of her own.
 Your ID is your email address and whatever password you selected when you 
 setup your Apple ID. 
 
 Cath will need to Create an Apple ID by going to the link below.
 
 So if you decide to go with Solution 1:
 
 A) If your Wife does NOT already have an Apple ID she needs to Create 
 an Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 No sleep up here either last night with the lightning skyshow... and LOUD 
 thunder.
 If it had not been so scary, watching the lightning hitting the ocean and 
 bouncing back up and across the sky was spectacular.
 We did not have power all night until around 5:30AM... I could not have my 
 early 4:30AM cup of tea :(
 
 Cheers,
 Ronni
 Sent from Ronni's iPad4
 
 On 12/12/2012, at 3:20 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Yes you are right, Cath has my email as per my previous post to you and 
 hasnt created her own yet. 
 I had completely forgotten that (brain is fried from not much sleep due to 
 lots of lightning and thunder the last 2 nights down here!!), so I guess I 
 cant use mine until she changes hers would that be correct?
 
 Since I had originally created her ID using my email, could I go in and 
 create a new one with her email and password or would I have to do that 
 with her iphone (she is still at work)? If I cant use my iphone, could I 
 use her mac laptop?
 
 I wont even go to the Apple store until I sort this big mess out!!
 
 Thanks heaps for your advice Ronni...I guess Im almost got it sussed
 
 Best regards
 
 Chris
 
 
 
 On 12/12/2012, at 3:05 PM, Ronni Brown wrote:
 
 Hi Chris,
 
 Did Cath create a new Apple ID with her email address and password? She 
 can't use your email address as her Apple ID.
 
 Your email address is already in use as it is Your Apple ID. You can't 
 change that; as you will not be able to view your complete order history 
 under the same Apple ID. Apple ID accounts cannot be merged.
 
 If you forgot your password, you can easily recover or reset it using the 
 iForgot tool. https://iforgot.apple.com/iForgot/iForgot.html
 For security reasons, Apple cannot reset your password for you.
 
 NOTE: If you attempt to sign in to the Apple Online Store numerous times 
 with the wrong password, you will see the following error: “This Apple ID 
 has been disabled for security reasons. To reset your account, use the 
 iForgot tool.
 
 Read Solution 1 below in my previous email.
 
 
 Cheers,
 Ronni
 
 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD
 
 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)
 
 On 12/12/2012, at 2:37 PM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 My apologies for not getting back to you on this Apple Id

Re: Apple Id

2012-12-11 Thread Chris Burton
Hi Ronni

My apologies for not getting back to you on this Apple Id but I have been so 
busy and had no need to go to the apple store.

I have just attempted to change my ID on my iphone using the settings approach. 
Unfortunately it wont let me as it says my email is already in use as an Apple 
Id (its mine). I have changed the password but it cant continue with this email 
and that is the one I use? Not sure if I should just cancel and start again?

In answer to your original questions, Cath did not already have an apple id 
until I went through process I mentioned to create one.

Neither of us use iCloud

Many thanks for any advice

Chris


Christopher L.K. Burton
Director
Western Whale Research
PO Box 1076
Dunsborough WA 6281
Mobile: 0419 199 120
Email: c...@it.net.au 

On 04/10/2012, at 12:25 PM, Ronni Brown wrote:

 Hi Chris,
 
 You have not mentioned if you wife already has an Apple ID, or if you are 
 both using iCloud / iCloud syncing.
 
 My comments are below In Situ.
 
 On 04/10/2012, at 10:03 AM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Thankyou very much for your help on this.
 
 As Cath doesnt rarely does online activity with her phone, she was surprised 
 when she tapped the App store icon that showed several updates to a number 
 of apps. When she tapped to update the Apple Id loggin appeared and she 
 noticed it had my email as the user name as I had mentioned. 
 
 Sounds like the Apps were purchased using your Apple ID and synced via your 
 iTunes Library, is that correct?
 
 She wants to put in her email address as her Apple Id then choose a 
 password. That would be better as then my email and password would remain 
 for my iphone, ipad etc.
 
 Your wife needs her own Apple ID.
 
 Should I get her to follow your instructions to change her complete apple id 
 and password for her iphone using her laptop at the apple page you mention?
 
 Some facts to consider before giving a solution:
 
   • An Apple ID is linked to each iTunes account.
   • An iOS device can have apps on it from any number of iTunes accounts
   • A device can only sync with one iTunes library at a time.
   • Syncing a device with a new iTunes library disassociates it from the 
 previous library (and deletes the media synced from the previous library from 
 the device).
   • iCloud accounts store contacts, schedules and email and have little 
 to do with your iTunes content. 
 You probably want separate iCloud accounts unless your wife wants to get 
 reminders for your appointments and vice versa.
 Given this information, there are a couple of solutions.
 
 Solution 1:
 
 You and your wife use separate iTunes accounts with separate iTunes 
 Libraries, on two different computers. 
 
 Here, you each keep your stuff separate, but you can authorize her iTunes 
 library to use media from your account and vice versa. 
 See Apple knowledgebase article: http://support.apple.com/kb/HT1420
 
 You still will want different iCloud accounts (if you are using iCloud).
 
 Solution 2:
 
 You use separate iTunes libraries, separate iTunes accounts, but your wife 
 can sign into your iTunes account in the App Store app on her iPhone and 
 download any of your previous purchases.
 
 From Apple knowledgebase article ht1311:  http://support.apple.com/kb/HT1311
 
 The account ID that was synced to the device is displayed at the bottom of 
 each page [in the App Store or iTunes apps], so you'll always know what 
 account you are using on the device. 
 
 Simply open iTunes or the App Store on your iOS device and scroll to the 
 bottom of any page to see which account is currently in use. 
 You can also see this in Settings under the Store option.
 
 I would recommend  Solution 1:
 Then you each have your own Apple ID's, your own iTunes Libraries, Media, 
 Books, Apps etc.
 
 I would most definitely recommend using two separate Apple ID's for iCloud 
 syncing. 
 While you can have multiple devices attached to a single Apple ID (as you do 
 with your iPhone and iPad), all of the same information will be pushed to all 
 devices, meaning you would not have the ability to maintain discrete 
 contacts, calendars, bookmarks, etc. 
 
 Apple ID's in general, and for iCloud use in particular, are really designed 
 to be single user identifiers.
 
 The good news is that using two separate iCloud ID's does not prohibit you 
 and your wife, from still sharing App Store purchases.
 iOS devices maintain separate login information for iCloud syncing, App Store 
 and iTunes account info. 
 
 So if you decide to go with Solution 1:
 
 A) If your Wife does NOT already have an Apple ID she needs to Create an 
 Apple ID at the link I supplied previously:
 https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
 
 B) If she already DOES have an Apple ID (but her iPhone is showing your Apple 
 ID, as your email address is showing.
 1. On her iPhone Go to: Settings  iTunes  App Stores tap the Apple ID shown
 2. Sign out.
 3. Sign back

Re: Apple Id

2012-12-11 Thread Ronni Brown
Hi Chris,

Did Cath create a new Apple ID with her email address and password? She can't 
use your email address as her Apple ID.

Your email address is already in use as it is Your Apple ID. You can't change 
that; as you will not be able to view your complete order history under the 
same Apple ID. Apple ID accounts cannot be merged.

If you forgot your password, you can easily recover or reset it using the 
iForgot tool. https://iforgot.apple.com/iForgot/iForgot.html
For security reasons, Apple cannot reset your password for you.

NOTE: If you attempt to sign in to the Apple Online Store numerous times with 
the wrong password, you will see the following error: “This Apple ID has been 
disabled for security reasons. To reset your account, use the iForgot tool.

Read Solution 1 below in my previous email.


Cheers,
Ronni

17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
2.3GHz / 8GB / 750GB @ 7200rpm HD

OS X 10.8.2 Mountain Lion
Windows 7 Ultimate (under sufferance)

On 12/12/2012, at 2:37 PM, Chris Burton c...@it.net.au wrote:

 Hi Ronni
 
 My apologies for not getting back to you on this Apple Id but I have been so 
 busy and had no need to go to the apple store.
 
 I have just attempted to change my ID on my iphone using the settings 
 approach. Unfortunately it wont let me as it says my email is already in use 
 as an Apple Id (its mine). I have changed the password but it cant continue 
 with this email and that is the one I use? Not sure if I should just cancel 
 and start again?
 
 In answer to your original questions, Cath did not already have an apple id 
 until I went through process I mentioned to create one.
 
 Neither of us use iCloud
 
 Many thanks for any advice
 
 Chris
 
 
 Christopher L.K. Burton
 Director
 Western Whale Research
 PO Box 1076
 Dunsborough WA 6281
 Mobile: 0419 199 120
 Email: c...@it.net.au 
 
 On 04/10/2012, at 12:25 PM, Ronni Brown wrote:
 
 Hi Chris,
 
 You have not mentioned if you wife already has an Apple ID, or if you are 
 both using iCloud / iCloud syncing.
 
 My comments are below In Situ.
 
 On 04/10/2012, at 10:03 AM, Chris Burton c...@it.net.au wrote:
 
 Hi Ronni
 
 Thankyou very much for your help on this.
 
 As Cath doesnt rarely does online activity with her phone, she was 
 surprised when she tapped the App store icon that showed several updates to 
 a number of apps. When she tapped to update the Apple Id loggin appeared 
 and she noticed it had my email as the user name as I had mentioned. 
 
 Sounds like the Apps were purchased using your Apple ID and synced via your 
 iTunes Library, is that correct?
 
 She wants to put in her email address as her Apple Id then choose a 
 password. That would be better as then my email and password would remain 
 for my iphone, ipad etc.
 
 Your wife needs her own Apple ID.
 
 Should I get her to follow your instructions to change her complete apple 
 id and password for her iphone using her laptop at the apple page you 
 mention?
 
 Some facts to consider before giving a solution:
 
  • An Apple ID is linked to each iTunes account.
  • An iOS device can have apps on it from any number of iTunes accounts
  • A device can only sync with one iTunes library at a time.
  • Syncing a device with a new iTunes library disassociates it from the 
 previous library (and deletes the media synced from the previous library 
 from the device).
  • iCloud accounts store contacts, schedules and email and have little 
 to do with your iTunes content. 
 You probably want separate iCloud accounts unless your wife wants to get 
 reminders for your appointments and vice versa.
 Given this information, there are a couple of solutions.
 
 Solution 1:
 
 You and your wife use separate iTunes accounts with separate iTunes 
 Libraries, on two different computers. 
 
 Here, you each keep your stuff separate, but you can authorize her iTunes 
 library to use media from your account and vice versa. 
 See Apple knowledgebase article: http://support.apple.com/kb/HT1420
 
 You still will want different iCloud accounts (if you are using iCloud).
 
 Solution 2:
 
 You use separate iTunes libraries, separate iTunes accounts, but your wife 
 can sign into your iTunes account in the App Store app on her iPhone and 
 download any of your previous purchases.
 
 From Apple knowledgebase article ht1311:  
 http://support.apple.com/kb/HT1311
 
 The account ID that was synced to the device is displayed at the bottom of 
 each page [in the App Store or iTunes apps], so you'll always know what 
 account you are using on the device. 
 
 Simply open iTunes or the App Store on your iOS device and scroll to the 
 bottom of any page to see which account is currently in use. 
 You can also see this in Settings under the Store option.
 
 I would recommend  Solution 1:
 Then you each have your own Apple ID's, your own iTunes Libraries, Media, 
 Books, Apps etc.
 
 I would most definitely recommend using two separate Apple ID's for iCloud 
 syncing

Re: Apple Id - now iTunes query

2012-10-07 Thread Alex
 or playlists from the music library on the second computer,
 click 'CANCEL' when the dialogue box appears, and then set your  
 iPod
 to manual mode.

 Change the device synchronization mode to manual mode in iTunes:

 1.  Open iTunes, if necessary.
 2.  Select your device under 'Devices' in the menu on the left-hand
 side of iTunes.
 3.  Click the Summary tab.
 4.  Click Manually manage music and videos to enable that option.
 5.  Click OK in the resulting dialogue box.
 6.  Click Apply.

 It is normal for your device to take a few seconds to change from
 Automatic Mode to Manual Mode.

 When in Manual Mode, to add songs or playlists, drag them from
 iTunes to the iPod icon in the sidebar.

 To remove songs or playlists, select them on the iPod in iTunes and
 press the delete key.
 You can also create playlists directly on the iPod.

 Let me know how you get on please.

 Cheers,
 Ronni

 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD

 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)


 On 05/10/2012, at 12:41 PM, aln...@highway1.com.au wrote:

 Hi Ronni

 No rush - please look into it only when you have time comfortably.

 Answers to questions below.

 Cheers,  Alex

 - Original Message -
 From: wamug@wamug.org.au
 To:
 Cc:
 Sent:Fri, 05 Oct 2012 07:36:52 +0800
 Subject:Re: Apple Id - now iTunes query

 Hi Alex,

 I'm rushing out to see a client now, but I will reply to your  
 query
 ASAP after I return home.
 Hopefully later this morning.

 A few questions for you to answer please:

 What OS X is the new iMac running OS X 10.?   10.6.8
 What version of iTunes 10.?, 9.?10.6.1 (7)
 Is the NEW iTunes Library Empty? NO
 If not what does it have in it? Just music or Books etc  iTunes
 Store purchases?Music, 1 movie - incs iTunes Store purchases,
 some music purchased from JB etc

 Does the iPod only have Music on it?  YES + 1 (?) video
 (video not important)
 Or does it have photos as well?  NO
 Is there any iTunes Purchased music (Apple's DRM) songs which  
 need to
 be authorised for every Mac they're played on?Prob only this
 Mac. Not sure what Apple's DRM means?

 I'll get back to you after your reply to my questions and as  
 soon as
 I possibly am able to.

 Cheers,
 Ronni

 On 05/10/2012, at 12:41 AM, Alex  wrote:

 Hi Ronni

 On 04/10/2012, at 12:25 PM, Ronni Brown wrote:

 • A device can only sync with one iTunes library at a time.
 • Syncing a device with a new iTunes library disassociates it
 from
 the previous library (and deletes the media synced from the
 previous
 library from the device).

 We had an older iMac which my daughter shared to store her  
 music in

 iTunes and subsequently transferred to her iPod (Nano, I think).
 Since we upgraded to a more recent iMac she has complained that
 when
 she connects to it iTunes states that it will delete what is
 already
 on the iPod, even though attempting to manually transfer music.
 From
 what you said above, I guess she is right, although I thought you
 should be able to manually transfer individual bits  pieces,
 rather
 than syncing? Not using iCloud

 So how does she keep the old stuff on the iPod  also get to
 connect
 to the new iTunes/iMac  add the new music? Will it be similar to
 Chris Burton's solution?

 I unfortunately deleted the iTunes Music folder on the old iMac
 after
 I thought everything had been transferred (but somehow wasn't).  
 Was

 about to buy Data Rescue 3 this evening, but will hold off  
 until I
 get
 your advice.

 Really appreciate your work  expertise,

 Cheers, Alex

 -- The WA Macintosh User Group Mailing List --
 Archives - http://www.wamug.org.au/mailinglist/archives.shtml
 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug


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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

 -- The WA Macintosh User Group Mailing List --
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 Guidelines - http://www.wamug.org.au/mailinglist/guidelines.shtml
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 Settings  Unsubscribe - 
 http://lists.wamug.org.au/listinfo/wamug.org.au-wamug 
 

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Re: Apple Id - now iTunes query

2012-10-06 Thread Alex
Hi Ronni

thanks a million for your instructions below - only managed to try it  
out late Sat night  all worked out well.  My daughter is pleased   
sends her thanks as well.

However, we do have a further question which has arisen from this  
issue and that is: is it possible to copy songs FROM the iPod to  
iTunes on the iMac?  Have tried but doesn't seem to work.

No rush,  cheers, Alex

On 05/10/2012, at 2:33 PM, Ronni Brown wrote:

 Hi Alex,

 Apple's DRM is Digital Rights Management (but Apple for the past  
 few years has DRM-free music.)

 Before you do anything Backupyour computer... Make sure your  
 iTunes Folder is backed up, just to be safe.

 When your daughter connects her iPod to the new iMac, is iTunes  
 automatically opening and she receives a message similar to below?
 ---
 The iPod 'iPod Nano' is synced with another iTunes Library. An iPod  
 can be synced with only one iTunes Library at a time.
 What would you like to do?  with three buttons at the bottom  
 'Cancel' 'Erase and Sync' 'Transfer Purchases'
 ---
 If so try this; after backing up your current iTunes Library as  
 mentioned above ;-)

 On the new iMac:
 A)
 BEFORE you plug the iPod into the computer:
 1. Open iTunes

 2. Go to the iTunes menu - Preferences - Devices.

 3. look for the icon or tab that says Devices. Choose it.

 4. Just below the box, you’ll see a checkbox reading Prevent iPods,  
 iPhones, and iPads from syncing automatically.

 5. Check it and click OK at the bottom of the window.

 Auto-Sync is now turned off and you’re safe to plug the iPod into  
 the computer.

 B) Put the iPod into Manual Mode:

 6. Connect the iPod

 If you want to keep the music library on your iPod, but copy songs  
 or playlists from the music library on the second computer,
 click 'CANCEL' when the dialogue box appears, and then set your iPod  
 to manual mode.

 Change the device synchronization mode to manual mode in iTunes:

 1.  Open iTunes, if necessary.
 2.  Select your device under 'Devices' in the menu on the left-hand  
 side of iTunes.
 3.  Click the Summary tab.
 4.  Click Manually manage music and videos to enable that option.
 5.  Click OK in the resulting dialogue box.
 6.  Click Apply.

 It is normal for your device to take a few seconds to change from  
 Automatic Mode to Manual Mode.

 When in Manual Mode, to add songs or playlists, drag them from  
 iTunes to the iPod icon in the sidebar.

 To remove songs or playlists, select them on the iPod in iTunes and  
 press the delete key.
 You can also create playlists directly on the iPod.

 Let me know how you get on please.

 Cheers,
 Ronni

 17 MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt
 2.3GHz / 8GB / 750GB @ 7200rpm HD

 OS X 10.8.2 Mountain Lion
 Windows 7 Ultimate (under sufferance)


 On 05/10/2012, at 12:41 PM, aln...@highway1.com.au wrote:

 Hi Ronni

 No rush - please look into it only when you have time comfortably.

 Answers to questions below.

 Cheers,  Alex

 - Original Message -
 From: wamug@wamug.org.au
 To:
 Cc:
 Sent:Fri, 05 Oct 2012 07:36:52 +0800
 Subject:Re: Apple Id - now iTunes query

 Hi Alex,

 I'm rushing out to see a client now, but I will reply to your query
 ASAP after I return home.
 Hopefully later this morning.

 A few questions for you to answer please:

 What OS X is the new iMac running OS X 10.?   10.6.8
 What version of iTunes 10.?, 9.?10.6.1 (7)
 Is the NEW iTunes Library Empty? NO
 If not what does it have in it? Just music or Books etc  iTunes
 Store purchases?Music, 1 movie - incs iTunes Store purchases,
 some music purchased from JB etc

 Does the iPod only have Music on it?  YES + 1 (?) video
 (video not important)
 Or does it have photos as well?  NO
 Is there any iTunes Purchased music (Apple's DRM) songs which need to
 be authorised for every Mac they're played on?Prob only this
 Mac. Not sure what Apple's DRM means?

 I'll get back to you after your reply to my questions and as soon as
 I possibly am able to.

 Cheers,
 Ronni

 On 05/10/2012, at 12:41 AM, Alex  wrote:

 Hi Ronni

 On 04/10/2012, at 12:25 PM, Ronni Brown wrote:

 • A device can only sync with one iTunes library at a time.
 • Syncing a device with a new iTunes library disassociates it
 from
 the previous library (and deletes the media synced from the
 previous
 library from the device).

 We had an older iMac which my daughter shared to store her music in

 iTunes and subsequently transferred to her iPod (Nano, I think).
 Since we upgraded to a more recent iMac she has complained that
 when
 she connects to it iTunes states that it will delete what is
 already
 on the iPod, even though attempting to manually transfer music.
 From
 what you said above, I guess she is right, although I thought you
 should be able to manually transfer individual bits  pieces,
 rather
 than syncing? Not using iCloud

 So how does she keep the old stuff on the iPod  also get to
 connect
 to the new iTunes/iMac  add the new music

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