Re: Database problems

2010-12-14 Thread PowerMail Engineering
John Keegan wrote:

Does Powermail Salvage even work on Intel Macs?
On Powermail 6 message databases?

No, unfortunately, PowerMail Salvage does not work for PowerMail 6 databases.
You can try to create a new PowerMail User Environment (from the file /
database menu), quit PowerMail, then copy your old Message Database
file to this new folder, in the hope that the corrupted file was one of
the other ones (address database etc).
If that does not work, I don't see anything else you can try.
Note that if your POP settings are to leave messages on the server for
at least a few days or weeks, you should be able to re-download messages
received after your last backup.


Jérôme - CTM Engineering


-
   FoxTrot is a must have for me. It is simply awesome! Type a few words
and it finds and shows you the location in the files. Wow! Got love it.
Thank you thank you thank you!
  FoxTrot Personal Search user comment on www.versiontracker.com

 Download a demo version from www.foxtrot.ch
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Re: Database problems

2010-12-14 Thread Gerald F. Carroll
I was getting the same problem with mine. I have a G4 Power  PC that has
an upgraded processor. I did this so i could run Leopard.

When i got 6.0.6b1 in the mail i made a copy of  the program i was
getting the errors with and saved a copy of the data base. I then loaded
the 6.0.6b1 and tried it on the original daa base and i did not get the
errors again. seems what inspired me was that this  upgrade was supposed
to help with problems like this.
just a thought

Gerry
I got a series of errors, one for each database
component that needed rebuilding.  In each case, the error codes were
the same:

Class-DB what=100 err=130 

I have a similar issue as Don had, but worse. I woke up to find
Powermail locked up. It would not quit and I needed to do a force quit.
Upon trying to re-open, Powermail wants to rebuild sort indices and then
when it is done it exits with the same error as above. None of the
options in PowerMail First Aid help, including low level rebuild with
the latest beta.

I now have a corrupt message database that Powermail can not open. 

Does anyone have any suggestions? I have tried all the usual suspects,
verified/repaired the disk itself, PowerMail First Aid by holding down
command option on startup, etc, to no avail. I have a 4 day old backup,
but would like to recover that mail... I have a copy of Powermail
Salvage from a similar situation a couple years ago, but when I launch
Powermail Salvage on my Intel Macbook or Mac Mini it just does the
spinning beach ball... Does Powermail Salvage even work on Intel Macs?
On Powermail 6 message databases? Any options for me to get my mail back?

Thanks in advance for any help.



-- 
The faster the computer
The more impatient the user




Re: Database problems

2010-12-12 Thread John Keegan
I got a series of errors, one for each database
component that needed rebuilding.  In each case, the error codes were
the same:

Class-DB what=100 err=130

I have a similar issue as Don had, but worse. I woke up to find
Powermail locked up. It would not quit and I needed to do a force quit.
Upon trying to re-open, Powermail wants to rebuild sort indices and then
when it is done it exits with the same error as above. None of the
options in PowerMail First Aid help, including low level rebuild with
the latest beta.

I now have a corrupt message database that Powermail can not open.

Does anyone have any suggestions? I have tried all the usual suspects,
verified/repaired the disk itself, PowerMail First Aid by holding down
command option on startup, etc, to no avail. I have a 4 day old backup,
but would like to recover that mail... I have a copy of Powermail
Salvage from a similar situation a couple years ago, but when I launch
Powermail Salvage on my Intel Macbook or Mac Mini it just does the
spinning beach ball... Does Powermail Salvage even work on Intel Macs?
On Powermail 6 message databases? Any options for me to get my mail back?

Thanks in advance for any help.




Re: Database problems

2010-11-25 Thread PowerMail Engineering
Don Zahniser wrote:

Everything seemed to work except the
low-level rebuild.  I got a series of errors, one for each database
component that needed rebuilding.  In each case, the error codes were
the same:

Class-DB what=100 err=130

Low-level rebuild is currently broken. However, its only purpose it to
fix some cases where compact database could fail.
If you can successfully compact, verify the consistency, rebuild sort
and search indices, then your database is safe.
If you have troubles exporting the entire mail database in PowerMail
Exchange format, you can try exporting one or a few folders at a time
using the selected mail folders option. You can also search for
messages in a given date range, mail account etc, then select them in
the search result window, and export the selected messages.


Jérôme - CTM Engineering


-
   Foxtrot Professional Search is a fantastic application. I simply
couldn't live without it.
  FoxTrot Professional Search user comment

 Download a demo version from www.foxtrot.ch
-




Re(2): Database problems

2010-11-25 Thread Bill Schjelderup
Thanks Jérôme for telling us it's broken.

It makes me feel better to know that it's NOT my data even though I
suspected it was a Powermail problem.

I suspect a large number of your users are power users where email is a
very important part of their operation. Knowing that our very valuable
email file is NOT corrupted is critical, and with all data in one file,
even more important than with other systems.

It's not that I suspect Powermail itself of corrupting data, but that
I've been around computer systems for over 40 years and I know that bad
stuff happens to data files even when everything appears to be OK. We
tell our customers to backup frequently, and to verify database
integrity on a regular basis. Customers that lose data are not happy
customers.

Now I think it's time for me to do a compact database...

+---+
  Bill Schjelderup, President  b...@companioncorp.com
  COMPanion Corporation801-365-0555 voice
  1831 Fort Union Blvd.  801-943-7752 fax
  Salt Lake City, Utah 84121-3041   www.companioncorp.com
+---+
Nusquam est qui ubique est. - He who is everywhere is nowhere.
This email message is for the sole use of the intended recipient(s) and
may contain confidential and privileged information. Any unauthorized
review, use, disclosure, or distribution is prohibited.  If you are NOT
the intended recipient, I'm sorry to bother you and will attempt to
address my messages more carefully in the future.

Don Zahniser wrote:

Everything seemed to work except the
low-level rebuild.  I got a series of errors, one for each database
component that needed rebuilding.  In each case, the error codes were
the same:

Class-DB what=100 err=130

Low-level rebuild is currently broken. However, its only purpose it to
fix some cases where compact database could fail.
If you can successfully compact, verify the consistency, rebuild sort
and search indices, then your database is safe.
If you have troubles exporting the entire mail database in PowerMail
Exchange format, you can try exporting one or a few folders at a time
using the selected mail folders option. You can also search for
messages in a given date range, mail account etc, then select them in
the search result window, and export the selected messages.


Jérôme - CTM Engineering


-
   Foxtrot Professional Search is a fantastic application. I simply
couldn't live without it.
  FoxTrot Professional Search user comment

 Download a demo version from www.foxtrot.ch
-









Database problems

2010-11-23 Thread Don Zahniser
After my spinning beachball adventures trying to export my PowerMail
database to PowerMail exchange format, I thought I would try to do some
maintenance on the database.  I restarted PowerMail and checked all of
the items in the first category.  Everything seemed to work except the
low-level rebuild.  I got a series of errors, one for each database
component that needed rebuilding.  In each case, the error codes were
the same:

Class-DB what=100 err=130

Translation, please?

Could this be related to my seeming inability to export to PowerMail
Exchange format?

Any further assistance would be welcome!

 - Don

-- 
Don Zahniser
Powerbook G3 (Pismo), 40GB HD (5200 RPM), 768 MB RAM, Mac OS 10.4.11;
PowerMail 6.0.5




Re: Database problems

2010-11-23 Thread Bill Schjelderup
Since the last update I've not been able to do low level rebuilds. I'm
on the latest hardware and systems.

I do rebuilds on a regular basis, so I suspect since the problem
occurred just after the update, that there is a problem with Powermail.

I've not noticed any other bad side effect, other options work well.

It seems to be that Powermail is on maintenance development from CTM,
I keep looking at alternatives...but none do it for me. I expect with
all the competition for email clients and Powermail not supporting HTML
email very well it's market is limited to the group of us that need the
unique features of the program. I can only hope it's economically
rational for CTM to continue to invest resources into the product into
the future.

Much like my Quicken 2006, the ONLY PPC application I still use. I'm
happy to pay for a new product...but none can do the fairly simple
things I need.

I would feel more confident if the low level rebuild worked

+---+
  Bill Schjelderup, President  b...@companioncorp.com
  COMPanion Corporation801-365-0555 voice
  1831 Fort Union Blvd.  801-943-7752 fax
  Salt Lake City, Utah 84121-3041   www.companioncorp.com
+---+
Nusquam est qui ubique est. - He who is everywhere is nowhere.
This email message is for the sole use of the intended recipient(s) and
may contain confidential and privileged information. Any unauthorized
review, use, disclosure, or distribution is prohibited.  If you are NOT
the intended recipient, I'm sorry to bother you and will attempt to
address my messages more carefully in the future.

After my spinning beachball adventures trying to export my PowerMail
database to PowerMail exchange format, I thought I would try to do some
maintenance on the database.  I restarted PowerMail and checked all of
the items in the first category.  Everything seemed to work except the
low-level rebuild.  I got a series of errors, one for each database
component that needed rebuilding.  In each case, the error codes were
the same:

Class-DB what=100 err=130

Translation, please?

Could this be related to my seeming inability to export to PowerMail
Exchange format?

Any further assistance would be welcome!

 - Don

--
Don Zahniser
Powerbook G3 (Pismo), 40GB HD (5200 RPM), 768 MB RAM, Mac OS 10.4.11;
PowerMail 6.0.5









Re: Database problems

2010-11-23 Thread Raphaël PAREJO
Hello alls,

I've the same problema: when I try rebuild low level, I got the fatal message:

Class-DB what=100 err=130

I've the same felling as Bill: Powermail seems to be on maintenance
development from CTM. It seems also to be a PERMANENT maintenance
development... Sigh!

Best regards.

--
Raphaël Parejo

Le/el/ Tue, 23 Nov 2010 11:43:19 -0500 Don Zahniser
(dzahni...@rochester.rr.com) m'a écrit / me escribió :

After my spinning beachball adventures trying to export my PowerMail
database to PowerMail exchange format, I thought I would try to do some
maintenance on the database.  I restarted PowerMail and checked all of
the items in the first category.  Everything seemed to work except the
low-level rebuild.  I got a series of errors, one for each database
component that needed rebuilding.  In each case, the error codes were
the same:

Class-DB what=100 err=130

Translation, please?

Could this be related to my seeming inability to export to PowerMail
Exchange format?

Any further assistance would be welcome!

 - Don

--
Don Zahniser
Powerbook G3 (Pismo), 40GB HD (5200 RPM), 768 MB RAM, Mac OS 10.4.11;
PowerMail 6.0.5







Re: Database problems

2010-11-23 Thread T.L. Miller
On 11/23/10, at 10:03 AM, Bill Schjelderup b...@companioncorp.com said:

It seems to be that Powermail is on maintenance development from CTM,
I keep looking at alternatives...but none do it for me. I expect with
all the competition for email clients and Powermail not supporting HTML
email very well it's market is limited to the group of us that need the
unique features of the program. I can only hope it's economically
rational for CTM to continue to invest resources into the product into
the future.

PM is my primary e-mail client because of its speed, search
capabilities, etc., but when I need better HTML implementation, I crank
up Mail. I assume you're right about PM just being in maintenance mode,
but I hope for a bit more from the them. My guess is them is only Jean
Michel, Jérôme Seydoux and Chantal.



Tom Miller
..
The only time we see the middle of the road is as
we run from side to side. R.O.Clark
...








Re: multiple installs one database

2010-07-10 Thread John Snippe


On 8-Jul-10, at 8:10 AM, MB wrote:


I didn't get there was multiple users, just multiple accounts. So this
involves many users?


To be accurate, it's currently two users and three computer  
locations... tho that could grow.


IMAP could work, except that it's interfaces (eg: squirrelmail) tend  
to be so primitive, and lack control.


Anyone here have experience with Mailsmith?

--
John Snippe







Re: multiple installs one database

2010-07-10 Thread Tobias Jung
John Snippe j...@snippe.ca wrote (Sat, 10 Jul 2010 08:07:46 -0400):

 IMAP could work, except that it's interfaces (eg: squirrelmail) tend
 to be so primitive, and lack control.

 Anyone here have experience with Mailsmith?

I like Mailsmith, and if it had been free at the time when I was looking
for a new email client, I admit I might have chosen Mailsmith instead of
PowerMail.

However, while PowerMail's IMAP support it quite basic, Mailsmith
doesn't support IMAP at all. And, according to the author, it probably
never will.
And Mailsmith doesn't work with a single database but individual files
(one file for each message) and I don't know what will happen if you
just sync those files between various computers.

Kind regards,
Tobias Jung





Re: multiple installs one database

2010-07-10 Thread John Snippe


On 10-Jul-10, at 9:51 AM, Tobias Jung wrote:


And Mailsmith doesn't work with a single database but individual files
(one file for each message) and I don't know what will happen if you
just sync those files between various computers.



Actually, afaik the current iteration does indeed use a database  
rather than text-file system... it was apparently the first thing the  
developer changed in going from v2.2 to v2.2.5 once BareBones let it  
go.  It's one of the things that somewhat disappointed me about this  
new version as I am kinda-sorta still old-school about liking text  
files ;-)


It would actually not be a 'sync' issue per se, if I set up the user  
database in the Dropbox folder, and alias that folder to the various  
installs (I think...)   That's something I am hoping to test, in any  
event.


I feel so unfaithful having this discourse here...

BTW: the sales department did get through to me this AM with a multi- 
license promo coupon... thanks, Chantal ;-)

--
John Snippe







Re: multiple installs one database

2010-07-10 Thread Powermail
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Am 10.07.10 14:07, schrieb John Snippe:
 
 On 8-Jul-10, at 8:10 AM, MB wrote:
 
 I didn't get there was multiple users, just multiple accounts. So this
 involves many users?
 
 To be accurate, it's currently two users and three computer locations...
 tho that could grow.
 
 IMAP could work, except that it's interfaces (eg: squirrelmail) tend to
 be so primitive, and lack control.
 
 Anyone here have experience with Mailsmith?

you maybe want to take a look on Thundrbird or Apple Mail.
Both work well with several IMAP accounts.

If you administer your server, you could install RoundCube instead of
SquirrelMail. RoundCube needs additional a mySQL installed, but has a
nice interface.

cheers
Matthias
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Re: multiple installs one database

2010-07-10 Thread John Snippe


On 10-Jul-10, at 10:57 AM, Tobias Jung wrote:


No, it's the other way round:
While the old version used a database (or maybe mbox files with a  
single

file for each mail folder, can't remember at the moment) the current
version indeed stores an individual file for each message.


MyBad... you are absolutely right.  I could use Coda to browse my  
email ;-)


Do you know if there is a trick to getting Mailsmith to resolve  
aliases?  I am attempting to store the 'user dababase' outside the  
default location, and the docs say this is possible, but so far no  
joy...


--
John Snippe







Re: multiple installs one database

2010-07-10 Thread Tobias Jung
John Snippe j...@snippe.ca wrote (Sat, 10 Jul 2010 11:16:29 -0400):

 Do you know if there is a trick to getting Mailsmith to resolve
 aliases?  I am attempting to store the 'user dababase' outside the
 default location, and the docs say this is possible, but so far no
 joy...

Sorry, I can't help you; I never tried something like this.

Kind regards,
Tobias Jung






Re: multiple installs one database

2010-07-08 Thread MB
*John Snippe asked:

So my question is two-fold:  it is possible to have 3 or more installs  
of Powermail be able to access a single database folder
It's certainly possible but not likely to be practical unless you're on
the same stable network subnet.

, and/or is it  
possible for more than one user to access a database folder at a time,
It's not possible nor would it be recommended to even attempt it.

*Beatrix Willius said:

IMAP was designed for this sort of problem.
That could be said, however this is ruling out PowerMail as a client
IMHO as the IMAP-support is very basic. But this does depend on the
amount of traffic of course. I do check webmail accounts with more
sporadic traffic via IMAP in PowerMail.

Unfortunately leaving the messages on server and fetching via POP from
multiple locations is inadvisable as PowerMail more often than other
clients in my experience misses to fetch occasional messages and fetches
a lot of duplicates as well, at least so on high volume accounts. And
this with only one DB and one client in one location. It's a drag really. 


MB

Technoids:
PM 6.0.5 build 4621 sv | OS X 10.5.8 | PowerMac G5 Dual 2.0 | 4GB / 1.5TB




Re: multiple installs one database

2010-07-08 Thread John Snippe


On 8-Jul-10, at 6:43 AM, MB wrote:


That could be said, however this is ruling out PowerMail as a client
IMHO as the IMAP-support is very basic. But this does depend on the
amount of traffic of course. I do check webmail accounts with more
sporadic traffic via IMAP in PowerMail


Yes, that's an option I am looking at.  We have Squirrel on the  
server... but it's REALLY not pwermail, is it?!?


I wonder if environments will help with the corruption issue... it  
could limit database access to a 'one user - multiple points of  
access' situation, which would stop update collisions and that  
inherent risk of corruption.  Yes/no?


--
John Snippe







Re: multiple installs one database

2010-07-08 Thread MB
John Snippe said:

I wonder if environments will help with the corruption issue... it  
could limit database access to a 'one user - multiple points of  
access' situation, which would stop update collisions and that  
inherent risk of corruption.  Yes/no?

I didn't get there was multiple users, just multiple accounts. So this
involves many users?

Why would many users even be sharing the same environment or even the
same OS X account? There's benefit somewhere?




Re: multiple installs one database

2010-07-08 Thread Powermail
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Am 08.07.10 14:02, schrieb John Snippe:
 
 On 8-Jul-10, at 6:43 AM, MB wrote:
 
 That could be said, however this is ruling out PowerMail as a client
 IMHO as the IMAP-support is very basic. But this does depend on the
 amount of traffic of course. I do check webmail accounts with more
 sporadic traffic via IMAP in PowerMail
 
 Yes, that's an option I am looking at.  We have Squirrel on the
 server... but it's REALLY not pwermail, is it?!?

Squirrel is like Roundcube a Webmail frontend for Cyrrus or Dovecot IMAP
Server. This has nothing to do with Powermail.


 
 I wonder if environments will help with the corruption issue... it
 could limit database access to a 'one user - multiple points of access'
 situation, which would stop update collisions and that inherent risk of
 corruption.  Yes/no?

Environments are different databases in Powermail.

That what you try to achieve is best done with IMAP.
If you are having more than 1 mail-account, I'd look into different
mailclients, like Apple Mail or Thunderbird for that.
Powermail was imho not really designed as a IMAP frontend, but as a POP
Mailclient. The clear GUI and the well designed search function of
Powermail is uncompareable to other mail clients, but if you need to
extensivly work with IMAP and/or PGP PM is not the best choice.

cheers
Matthias
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multiple installs one database

2010-07-07 Thread John Snippe
I am needing to be able to access email and other files from various  
locations, and have set up a Dropbox account to facilitate that (1: http://www.dropbox.com 
 )... it maintains sync of files placed in it's folder between  
various locations using the same account via internet.  Totally  
transparent and very nice.


So my question is two-fold:  it is possible to have 3 or more installs  
of Powermail be able to access a single database folder, and/or is it  
possible for more than one user to access a database folder at a time,  
or more specifically, is the database capable of autosave from  
multiple locations at the same time without corrupting?   I ask this  
'corruption' question because I already know, and it has been  
documented, that there is an issue in this regard using Dropbox with  
Filemaker, and we've had to take measures to ensure safety in that  
regard.


Also:  is it possible to have separate databases on a single install  
for different email accounts?


Does this even make sense to you?  It does to me, but I fear my  
explanation may be somewhat lacking...


--
John Snippe

1:  if this interests you, please sign in via this link... we both  
benefit: https://www.dropbox.com/link/39.3o5y9pUrUR?lk=7d217b1b71462635








Re: multiple installs one database

2010-07-07 Thread Beatrix Willius
One word: IMAP.

What you are trying is to adapt a single user database as multiple user 
database. Most likely this will work for a time and then will give you a nice 
and subtle corruption. IMAP was designed for this sort of problem.

Regards

Trixi Willius

 Original-Nachricht 
 Datum: Wed, 7 Jul 2010 08:07:31 -0400
 Von: John Snippe j...@snippe.ca
 An: PowerMail discussions powermail-discuss@ctmdev.com
 Betreff: multiple installs  one database

 I am needing to be able to access email and other files from various  
 locations, and have set up a Dropbox account to facilitate that (1:
 http://www.dropbox.com 
   )... it maintains sync of files placed in it's folder between  
 various locations using the same account via internet.  Totally  
 transparent and very nice.
 
 So my question is two-fold:  it is possible to have 3 or more installs  
 of Powermail be able to access a single database folder, and/or is it  
 possible for more than one user to access a database folder at a time,  
 or more specifically, is the database capable of autosave from  
 multiple locations at the same time without corrupting?   I ask this  
 'corruption' question because I already know, and it has been  
 documented, that there is an issue in this regard using Dropbox with  
 Filemaker, and we've had to take measures to ensure safety in that  
 regard.
 
 Also:  is it possible to have separate databases on a single install  
 for different email accounts?
 
 Does this even make sense to you?  It does to me, but I fear my  
 explanation may be somewhat lacking...
-- 
GRATIS für alle GMX-Mitglieder: Die maxdome Movie-FLAT!
Jetzt freischalten unter http://portal.gmx.net/de/go/maxdome01



Re: multiple installs one database

2010-07-07 Thread Tobias Jung
Sorry, I can't help you with your first question.
But regarding the second one:

John Snippe j...@snippe.ca wrote (Wed, 7 Jul 2010 08:07:31 -0400):
 Also:  is it possible to have separate databases on a single install
 for different email accounts?

Yes, by creating a new User Environment (in PowerMail's File/Database
submenu).

Kind regards,
Tobias Jung





Re: multiple installs one database

2010-07-07 Thread Powermail
-BEGIN PGP SIGNED MESSAGE-
Hash: SHA1

Am 07.07.10 14:07, schrieb John Snippe:
 I am needing to be able to access email and other files from various
 locations, and have set up a Dropbox account to facilitate that (1:
 http://www.dropbox.com )... it maintains sync of files placed in it's
 folder between various locations using the same account via internet. 
 Totally transparent and very nice.
 
 So my question is two-fold:  it is possible to have 3 or more installs
 of Powermail be able to access a single database folder, and/or is it

imho this is possible as long as the different clients don't access the
database in the same time.

 possible for more than one user to access a database folder at a time,

I don't think so.
For that you would need a client-server database, imho the PM database
was not designed for that purpose. Maybe Jérôme can clarify that.

 or more specifically, is the database capable of autosave from multiple
 locations at the same time without corrupting?   I ask this 'corruption'
 question because I already know, and it has been documented, that there
 is an issue in this regard using Dropbox with Filemaker, and we've had
 to take measures to ensure safety in that regard.

why don't you use IMAP and shared folders for that?

 
 Also:  is it possible to have separate databases on a single install for
 different email accounts?

this is possible.
You can change the environment from the file menu.

cheers
Matthias

 
 Does this even make sense to you?  It does to me, but I fear my
 explanation may be somewhat lacking...
 
 -- 
 John Snippe
 
 1:  if this interests you, please sign in via this link... we both
 benefit: https://www.dropbox.com/link/39.3o5y9pUrUR?lk=7d217b1b71462635
 
 
 
 
 

-BEGIN PGP SIGNATURE-
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Database error - PowerMail will not open, need help

2009-11-21 Thread Winston Weinmann

After starting up my computer I launched PowerMail and my computer froze. Now 
when I try to open PowerMail I get the message A database error occurred. 
Clicking on More info gets me:
Class: DB; what=7; when=9

Then when I click OK PowerMail quits.

I am running PowerMail 5.5.3 build 4480, Mac OS 10.4.11.

I cannot remember any key combinations to get PowerMail to try to fix the 
database, cannot find anything online and can't consult PM's help.

Is there a fix?

Thanks.

- Winston
(working from web mail - ugh!)





Re: Database error - PowerMail will not open, need help

2009-11-21 Thread Bill Schjelderup
Hold command and option keys down upon launch.

You should get a database utilities dialog.

I select all the options other than those that mess with my preferences.

Knowing databases, I do the full low level rebuild and all options on my
data file at least once a month. It may sound paranoid considering I
have lots of backup, but having my email database messed up is not
something I want to experience again.

+---+
  Bill Schjelderup, President  b...@companioncorp.com
  COMPanion Corporation801-365-0555 voice
  1831 Fort Union Blvd.  801-943-7752 fax
  Salt Lake City, Utah 84121-3041   www.companioncorp.com
+---+
Nusquam est qui ubique est. - He who is everywhere is nowhere.
This email message is for the sole use of the intended recipient(s) and
may contain confidential and privileged information. Any unauthorized
review, use, disclosure, or distribution is prohibited.  If you are NOT
the intended recipient, I'm sorry to bother you and will attempt to
address my messages more carefully in the future.


After starting up my computer I launched PowerMail and my computer
froze. Now when I try to open PowerMail I get the message A database
error occurred. Clicking on More info gets me:
Class: DB; what=7; when=9

Then when I click OK PowerMail quits.

I am running PowerMail 5.5.3 build 4480, Mac OS 10.4.11.

I cannot remember any key combinations to get PowerMail to try to fix
the database, cannot find anything online and can't consult PM's help.

Is there a fix?

Thanks.

- Winston
(working from web mail - ugh!)










Re: Database error - PowerMail will not open-FIXED (for now)

2009-11-21 Thread Winston Weinmann
OK, found the option-command key startup option. Compacting the database
appears to have fixed it. Fingers crossed...

Maybe this will finally get me to upgrade to v.6

Thanks.

- Winston


Winston Weinmann wrote:


After starting up my computer I launched PowerMail and my computer
froze. Now when I try to open PowerMail I get the message A database
error occurred. Clicking on More info gets me:
Class: DB; what=7; when=9

Then when I click OK PowerMail quits.

I am running PowerMail 5.5.3 build 4480, Mac OS 10.4.11.

I cannot remember any key combinations to get PowerMail to try to fix
the database, cannot find anything online and can't consult PM's help.

Is there a fix?

Thanks.

- Winston
(working from web mail - ugh!)








PM6 corrupt database

2009-06-22 Thread Anna Silliman
Greetings--
This is not a disaster, as I have a backup from 3 weeks ago.
However, it would be very nice if I could recover this file.
The computer crashed just as I had received some mail, and it was
strange, so I was not surprised that it corrupted the file. When I try
to open the db, it says the file has not the expected format and
offers me a chance to convert 5.5 files but of course this doesn't work.

I see in past messages something about Salvage but this doesn't
appear to be there anymore, so I'm assuming it doesn't work with PM6...?
Any other ideas on getting into that file? Thanks very much.

--Anna
PM 6.0.2, OS10.4.11, PowerMac G4




Re: PM6 corrupt database

2009-06-22 Thread Ben Kennedy
Anna Silliman wrote at 2:41 PM (-0500) on 6/22/09:

I see in past messages something about Salvage but this doesn't
appear to be there anymore, so I'm assuming it doesn't work with PM6...?
Any other ideas on getting into that file? Thanks very much.

I'm the maintainer of PMSalvage; I recently have been updating my web
site, albeit in a patchwork fashion, so some pages have temporarily
moved and the PMSalvage page got orphaned.  It is here (for the moment):
http://www.zygoat.ca/oldwebsiteparts/products/pmsalvage/

I meant to put in a re-direct for the time being, but I forgot.  Will do
that shortly.

Anyway, as you will see, I haven't had the opportunity yet to complete
an update for PM 6 compatibility.  It requires more work than before
(mainly due to having to account for PPC vs. x86 endian-ness issues in
both my development environment as well as the PM 6 database format
itself), so I haven't gotten it done yet.  However it is still on my to-
do pile and I will try to bring it closer to the top!

-ben

--
Ben Kennedy (chief magician)
zygoat creative technical services
http://www.zygoat.ca





Re: PM6 corrupt database

2009-06-22 Thread Anna Silliman
Recently, Ben Kennedy wrote:

I'm the maintainer of PMSalvage; I recently have been updating my web
site, albeit in a patchwork fashion, so some pages have temporarily
moved and the PMSalvage page got orphaned.  It is here (for the moment):
http://www.zygoat.ca/oldwebsiteparts/products/pmsalvage/

I meant to put in a re-direct for the time being, but I forgot.  Will do
that shortly.

Anyway, as you will see, I haven't had the opportunity yet to complete
an update for PM 6 compatibility.  It requires more work than before
(mainly due to having to account for PPC vs. x86 endian-ness issues in
both my development environment as well as the PM 6 database format
itself), so I haven't gotten it done yet.  However it is still on my to-
do pile and I will try to bring it closer to the top!

-ben

-- 
Ben Kennedy (chief magician)
zygoat creative technical services
http://www.zygoat.ca

Hi, Ben--Thanks very much for your response! I did take a look at it; it
finds 0 messages in that db for now, of course, but it looks promising.
I hope you will post a note here when the update is off your to-do pile!
It looks like something worth having.

Best wishes,
Anna




Re: database problems

2009-06-15 Thread H Ronald Riggs
Unfortunately this didn't work. Is there anything else I can try?

Ron


- Original Message -
From: PowerMail Engineering jer...@ctmdev.com
Date: Saturday, June 13, 2009 6:22 am
Subject: Re: database problems
To: PowerMail discussions powermail-discuss@ctmdev.com

 H Ronald Riggs wrote:
 
 My computer crashed and now it says Your database file has not 
 the 
 expected format and it asks if I want to convert it. But 
 conversion 
 fails. Any help would be very helpful.   
 Thanks.   
 
 First, make a backup of your PowerMail database folder.
 Then press the command and option keys while launching 
 PowerMail, and
 try some of checkboxes of the first group.
 If that does not help, try to remove the Address Database file from
 your PowerMail folder (in case your message database file is 
 safe but
 another database file is corrupted), and relaunch PowerMail. If you
 still can't start PowerMail, and an Address Database.old file 
 is also
 present, remove it also.
 Then you can try the same thing for the Server-side Database 
 or Setup
 Database.
 Then, if a Message Database.old file is present in the backup 
 you just
 made, remove the Message Database and Message Database.old 
 file from
 your current folder, and replace them with a copy of the Message
 Database.old file from the backup, and remove the .old extension.
 
 
 Jérôme - CTM Engineering




Re: database problems

2009-06-13 Thread PowerMail Engineering
H Ronald Riggs wrote:

My computer crashed and now it says Your database file has not the
expected format and it asks if I want to convert it. But conversion
fails. Any help would be very helpful.   Thanks.

First, make a backup of your PowerMail database folder.
Then press the command and option keys while launching PowerMail, and
try some of checkboxes of the first group.
If that does not help, try to remove the Address Database file from
your PowerMail folder (in case your message database file is safe but
another database file is corrupted), and relaunch PowerMail. If you
still can't start PowerMail, and an Address Database.old file is also
present, remove it also.
Then you can try the same thing for the Server-side Database or Setup
Database.
Then, if a Message Database.old file is present in the backup you just
made, remove the Message Database and Message Database.old file from
your current folder, and replace them with a copy of the Message
Database.old file from the backup, and remove the .old extension.


Jérôme - CTM Engineering


-
   FABULOUS PRODUCT ! Wonderful ! A real Spotlight Killer !
I'm now able to locate content in documents that I KNEW was there but
Spotlight couldn't find. FoxTrot Personal Search is far more efficient
and displays a preview of the file when you hiighlight it.
  Janie Angus, Nevada

 Download a demo version from www.foxtrot.ch
-




database problems

2009-06-12 Thread H Ronald Riggs
My computer crashed and now it says Your database file has not the  expected 
format and it asks if I want to convert it. But conversion  fails. Any help 
would be very helpful.   Thanks.   
Ron



Re: Can't compact database

2009-04-28 Thread PowerMail Engineering
Joe Hallett wrote:

I am unable to run the archive and cleanup or compact database
commands. The process appears to start normally, but after a short time
it stops with the error message A database error occurred
Class=DB ;what=100;when=9;err=158

If this error occurs during the export phase, a part of your database is
probably corrupted. You can run archive and cleanup in multiple steps,
to copy as much messages as possible to a new, clean database:
- Select one folder (or a few folders), then search in the selected
folders only for messages whose date received is older than 0 day.
- then run archive and cleanup for all messages from the search
result window, and import the archived message to a new  PowerMail
User Environment. Do not try to delete the archived messages or compact
the corrupted database at this stage.
- repeat these steps with a different set of folder until you are done,
importing them to the same user environment.
- if a specific folder can't be exported successfully, only export its
oldest (or most recent) messages, by adjusting the date in the search dialog
- instead of archiving folder by folder, you may prefere to search
messages only by date, or by account etc… If some messages are archived
multiple times, they will only be imported once to the archive.


Jérôme - CTM Engineering


-
   FoxTrot is enormously superior to Spotlight. (...) Much more efficient
than Spotlight in narrowing down search results to highlight just the
ones you want. (...) Absolutely first class product.
  FoxTrot Personal Search user comment on www.versiontracker.com


 Download a demo version from www.foxtrot.ch
-

Can't compact database

2009-04-27 Thread Joe Hallett
I am unable to run the archive and cleanup or compact database
commands. The process appears to start normally, but after a short time
it stops with the error message A database error occurred
Class=DB ;what=100;when=9;err=158

I'm running PM v6.0.2 build 4601. The message database is about 1.5GB

I would like to troubleshoot this problem and archive old messages,
creating a smaller and up to date database without losing my folder
structure and filters. Is this posible? How?

Thanks.

Joe Hallett

--
Joe Hallett - Independent Writer on Technologies and Applications





Re: How to retrieve messages from old Message Database?

2009-01-26 Thread PowerMail Engineering
Raphaël PAREJO wrote:

I've saved in 2000 my messages (Powermail 3), but only the Message
Database file... Can i retrieve these messages with only this unique
Message Database file?

Probably.
- create a new folder in the Finder
- put a copy of your PM3 message database file in this folder
- switch user environment (menu file / database) and select this folder
- After PowerMail 6 has converted it, you can export the messages to the
PowerMail Exchange format, and import them to your current database

If PM 6 has troubles to convert directly a message database from PM3, it
may be necessary to open it with PM4 or PM5, which can be downloaded from:
http://www.ctmdev.com/download/earlier_versions_archive.html.


Jérôme - CTM Engineering


-
   Foxtrot Professional Search has rapidly become an almost indispensable
tool in day to day work...
  FoxTrot Professional Search user comment

 Download a demo version from www.foxtrot.ch
-




How to retrieve messages from old Message Database?

2009-01-25 Thread Raphaël PAREJO
Hello!

I've saved in 2000 my messages (Powermail 3), but only the Message
Database file... Can i retrieve these messages with only this unique
Message Database file?

Thank you for your help.

Best regards.

--
Raphaël Parejo




Re: Database issues

2008-05-20 Thread MB
Derry Thompson sa såhär:

All backed up  clean.

no file system errors? Are you 100% sure about this? What tools have you
used to make sure the drive's file system actually is clean and can be
trusted?


Mikael

Technoids:
PM 5.6.3 build 4504 sv / SpamSieve 2.6.6 sv | OS X 10.4.8 | Powerbook
G4/400 | 1GB / 80GB




Re: Database issues

2008-05-16 Thread MB
Jeremy Hughes sa såhär:

What version of PowerMail are you using?

According to the ctmdev web site:

Low-level rebuild was broken after the 5.6.2 porting to XCode 3.0 -
this was apparently fixed in 5.6.3 or 5.6.4 (not sure which).

That is actually in the headers of every message originating from a copy
of PowerMail, as here in Derry's :

X-Mailer: CTM PowerMail version 5.6.3 build 4504 English (intel)

The low level rebuild was fixed in 5.6.3:
from the message [ANN] PowerMail 5.6.3 universal released


   POWERMAIL 5.6.3 RELEASE NOTES - MARCH 2ND, 2008


 Main changes

+ Low-level rebuild was broken after the 5.6.2 porting to XCode 3.0 - fixed
--


Mikael

Technoids:
PM 5.6.3 build 4504 sv / SpamSieve 2.6.6 sv | OS X 10.4.8 | Powerbook
G4/400 | 1GB / 80GB




Re: Database issues

2008-05-16 Thread Derry Thompson
Jeremy Hughes at [EMAIL PROTECTED] said on Thu, 15 May 2008 14:07:11 +0100


What version of PowerMail are you using?

According to the ctmdev web site:

Low-level rebuild was broken after the 5.6.2 porting to XCode 3.0 -
this was apparently fixed in 5.6.3 or 5.6.4 (not sure which).

I'm using 5.6.4

Cheers


--
Derry




Re: Database issues

2008-05-15 Thread MB
CTM info sa såhär:

Afterwards, the one file that you can safely delete is Message Database
index and then try rebuilding this.


Wait a minute. Didn't you say earlier in another conversation that
deleting the Message Database index file and rebuilding a new one from
scratch will not result in a complete search index? Please clarify, as I
have had tremendous problems with my indexes for years after deleteing
that file a couple of times.

Lately, though rebuilding seems to have finally resulted in a usable
index, but I'm not sure what I did and would like to know. As most
likely many others would as well.


Mikael

Technoids:
PM 5.6.3 build 4504 sv / SpamSieve 2.6.6 sv | OS X 10.4.8 | Powerbook
G4/400 | 1GB / 80GB




Re: Database issues

2008-05-15 Thread Derry Thompson
Hi,


Am/On Wed, 14 May 2008 15:59:43 +0100 schrieb/wrote Derry Thompson:

I've tried a low-level rebuild, a database compact both of which failed.

this has always worked for me in the worst case.


I can't copy the mail database, it gets to 1.04 GB of 1.64GB and fails.

this sounds like a disk issue.

This hard drives was brand new in Jan 2008.  No issues with the drive
that I can see.

Did you check your disk with disk utilities?

Mayne :)

Can you copy it on the terminal level - probably not, if the Finder won't do.

No, doesn't copy any which way.

I'll try an export of the entire database later (I'll run it overnight)
and see if that works.

this will probably also fail.

For the worst case there is a special recovery utility for the PowerMail
database:
http://www.zygoat.ca/products/pmsalvage/

That doesn't work with the newer database format though.


Powermail seems to be working ok on the damaged database, albeit without
any search capability.

Any other ideas?

got a backup?

Yep :)

Cheers


--
Derry Thompson
g l o d e r w o r k s | Design - Hosting - Programming
http://www.gloderworks.com
+ 44 (0) 1562 631430 t + 44 (0) 7976 802487 m







Re: Database issues

2008-05-15 Thread Jeremy Hughes
Derry Thompson (14/5/08, 15:59) said:

I've tried a low-level rebuild, a database compact both of which failed.

What version of PowerMail are you using?

According to the ctmdev web site:

Low-level rebuild was broken after the 5.6.2 porting to XCode 3.0 -
this was apparently fixed in 5.6.3 or 5.6.4 (not sure which).

Jeremy




Re(2): Database issues

2008-05-15 Thread Jan M.J. Storms
You can also try to export parts of your database in Powermail format.
For the part that cannot be exported, try Powermail Salvage.

Before you restore your email, backup all your files and clean up your
drive: file system and possibly hardware errors.

Jan




Database issues

2008-05-14 Thread Derry Thompson
Hi,


My MacBook locked up ealier today and had to force a restart.

PowerMail said it needed to reindex the mail. It got nearly to the end
then froze up.

I've tried a low-level rebuild, a database compact both of which failed.

I can't copy the mail database, it gets to 1.04 GB of 1.64GB and fails.

I'll try an export of the entire database later (I'll run it overnight)
and see if that works.

Powermail seems to be working ok on the damaged database, albeit without
any search capability.

Any other ideas?

Cheers

--
Derry





Re: Database issues

2008-05-14 Thread Matthias Schmidt
Hello,

Am/On Wed, 14 May 2008 15:59:43 +0100 schrieb/wrote Derry Thompson:

I've tried a low-level rebuild, a database compact both of which failed.

this has always worked for me in the worst case.


I can't copy the mail database, it gets to 1.04 GB of 1.64GB and fails.

this sounds like a disk issue.
Did you check your disk with disk utilities?
Can you copy it on the terminal level - probably not, if the Finder won't do.


I'll try an export of the entire database later (I'll run it overnight)
and see if that works.

this will probably also fail.

For the worst case there is a special recovery utility for the PowerMail
database:
http://www.zygoat.ca/products/pmsalvage/


Powermail seems to be working ok on the damaged database, albeit without
any search capability.

Any other ideas?

got a backup?

cheers,

Matthias




Totally rebuild Message Database index

2008-01-14 Thread MB
I ask again for ideas on how to make PowerMail rebuild the search index,
i.e. the Message Database index, in such a fashion that the whole DB is
and remains fully indexed.

Obviously I tried compacting and updating it, also via the startup tools
and this seems to not have helped. Searches do not bring up expected results.

Do I really have to do a low level rebuild of the whole DB in this type
of situation or alternatively export every little folder and start a new
DB in order to attain this?




Mikael

Technoids:
PM 5.6 build 4497 sv / SpamSieve 2.6.5 sv | OS X 10.4.8 | Powerbook
G4/400 | 1GB / 80GB






Re: filesalvage powermail database

2008-01-04 Thread Dave N
Data RescueII is King! Give it a try.
 http://www.prosofteng.com/

In the meantime Stop using that hard drive! You'll just make it less
likely to recover your files.

Hope this helps.

Best,
 Dave Nathanson
 Mac Medix

in reply to ([EMAIL PROTECTED]), DDV's message of 12:59 PM, 1/2/08


hello,


does anybody have experience with recovering a powermail database from
an emptied trash? i tried with filesalvage, but this only recognizes
usual file types such as jpgs, word docs, etc. a powermail database
doesn't have any extension (as far as i can tell), which makes it even
more difficult to trace it.
data rescue, any experience?
thanks,


ddv









filesalvage powermail database

2008-01-03 Thread DDV

hello,


does anybody have experience with recovering a powermail database from
an emptied trash? i tried with filesalvage, but this only recognizes
usual file types such as jpgs, word docs, etc. a powermail database
doesn't have any extension (as far as i can tell), which makes it even
more difficult to trace it.
data rescue, any experience?
thanks,


ddv






Export contact to a database

2007-08-29 Thread Bertrand Soubeyrand
Guy,

- All of my PM contacts are stored into groups.
- I need to reimport contacts with their groups into a custom database
(on a PC)

Do you have a script to export group by group?

Thank you

Bertrand Soubeyrand
---
SOUBEYRAND Consultant
Tél. : 04 91 28 38 17 - Mobile : 06 0800 38 20
eMail : [EMAIL PROTECTED]
Site web : http://www.soub.org/
---
- Conseil informatique
- Création sur mesure de logiciels
- Web, Mise en pages automatisée

===

ENVOYEZ DES CENTAINES DE SMS EN 2 CLICS SOURIS !
Contrôle SMS : solution d'envoi automatisé de SMS
Site web : http://www.controle-sms.com




Re: Your database file has not the expected format

2007-07-14 Thread Steve Tarpin
I am away for a few weeks, maybe more, and will not available by;
email;  telephonic instrumentation; text, electronic, telepathic or any
other sort of messaging. I will reply to  carrier-pigeon (or pelican for
that matter) messages ONLY! If this is of the utmost importance, you
will be able to seek out our telephone number and call us. Someone will
be able to assist you, but it ain't gonna be me...

I'm going fishin'

regards...

Steve
   I got this lovely message when starting PowerMail 5.5.3 this
afternoon.  After clicking OK, PowerMail starts up and the database
opens, seemingly without problems.

   I've been using 5.5.3 since it came out; no recent disk errors or crashes.

   I can't compact the database; PowerMail gives the same error and
wants to convert the database to PowerMail 5 format, but can't, of
course, since it's already in PowerMail 5 format.  It gets an unknown
error; Class = Conv, what = 1, when = 0.

   I can rebuild, since the Your database file has not the expected
format error comes up.

   Has anybody seen and fixed this error before?



Brian







Re: Your database file has not the expected format

2007-07-10 Thread Brian Hall
Subject: Re: Your database file has not the expected format
From: Marlyse Comte [EMAIL PROTECTED]
Date: Sun, 8 Jul 2007 19:05:56 -0500

I had the exact same error today after a computer crash. After the
message it stated also that my Index file was corrupt and if I wanted to
re-index, which I did. The crash cost me todays email but else all seems
now fine, I did not come across any further errors as you describe.

Did you try launching PM in maintenance mode?

Anyways, before fiddling any further with the database, I'd make a
backup copy of what you have currently... just in case.

---marlyse

I made several backups right after the message appeared. ;)

   I was finally able to get recovery to come up; doing everything but a
low level rebuild fixed the problem.



Brian




Your database file has not the expected format

2007-07-08 Thread Brian Hall
   I got this lovely message when starting PowerMail 5.5.3 this
afternoon.  After clicking OK, PowerMail starts up and the database
opens, seemingly without problems.

   I've been using 5.5.3 since it came out; no recent disk errors or crashes.

   I can't compact the database; PowerMail gives the same error and
wants to convert the database to PowerMail 5 format, but can't, of
course, since it's already in PowerMail 5 format.  It gets an unknown
error; Class = Conv, what = 1, when = 0.

   I can rebuild, since the Your database file has not the expected
format error comes up.

   Has anybody seen and fixed this error before?



Brian




Re: Your database file has not the expected format

2007-07-08 Thread Marlyse Comte
I had the exact same error today after a computer crash. After the
message it stated also that my Index file was corrupt and if I wanted to
re-index, which I did. The crash cost me todays email but else all seems
now fine, I did not come across any further errors as you describe.

Did you try launching PM in maintenance mode?

Anyways, before fiddling any further with the database, I'd make a
backup copy of what you have currently... just in case.

---marlyse


 former message(s) quotes: -


   I got this lovely message when starting PowerMail 5.5.3 this
afternoon.  After clicking OK, PowerMail starts up and the database
opens, seemingly without problems.

   I've been using 5.5.3 since it came out; no recent disk errors or crashes.

   I can't compact the database; PowerMail gives the same error and
wants to convert the database to PowerMail 5 format, but can't, of
course, since it's already in PowerMail 5 format.  It gets an unknown
error; Class = Conv, what = 1, when = 0.

   I can rebuild, since the Your database file has not the expected
format error comes up.

   Has anybody seen and fixed this error before?



Brian







Database corrupt

2007-04-25 Thread Urs Gruetzner
using PM 5.2.2. on OSX4.8
PM Database size 5.4 GB

Powermail crashed and then I had a kernel panic.

After reboot PM announces a corrupted database.

I restarted with modifier key to rebuild the database. PM begins the
process but shortly PM crashes again and again.


What else can I do to get back my database?

Thanks for helpful hints





Re: Database corrupt

2007-04-25 Thread Mikael Byström
Urs Gruetzner sa såhär:

Powermail crashed and then I had a kernel panic.

After reboot PM announces a corrupted database.

I restarted with modifier key to rebuild the database. PM begins the
process but shortly PM crashes again and again.


What else can I do to get back my database?

Remove the addressbook and see if that helps. It may be corrupt and the
mail DB not. There is also PowerMail Salvage as a last resort. No backups?

Mikael

Tech facts:
PM 5.5.3 Swedish | OS X 10.4.5 | Powerbook G4/550Mhz | 1GB RAM | 80GB HD



Database

2007-04-20 Thread Derry Thompson
I'm getting a message when opening Powermail. 

Database is not the expected format

Any ideas?

Cheers

--
Derry Thompson
g l o d e r w o r k s | Design - Hosting - Programming
http://www.gloderworks.com 
+ 44 (0) 1562 631430 t + 44 (0) 7976 802487 m







PowerMail quitting unexpectedly, unable to create/open database

2006-10-15 Thread jbeiss
Jerome:

Disk verified; no problem there. PM was working for a while then   
suddenly unexpectedly quit again; now cannot reopen.

Following your advice, I have tried to remove message db, address db,  
setup and server-side db from PowerMail Files but I find I cannot do  
so. When moving to anothr folder, they simply copy. It is impossible  
to try to reopen PM to see which, if any, is corrupted.

What can you suggest?

I did manage to export some folders to the PM Exchnge format but PM  
quit before I could import them to a new database. I'llhold them  
until able.

Judith Beiss
OS X 4.3.6 PM 5.2.2, Power Mac G4



Re(2): Database Rebuild FAILED

2006-01-25 Thread Marlyse Comte

This leads me to believe that perhaps the root of this could be a  
single bad email.

I agree strongly with this assumption. The only time I've ever had a
problem with PM was when I had 1 bad HTML message and I could no
longer index and PM would constantly crash and I was not able to rebuild
cleanly etc. To solve the problem I archived my PM database folder for
folder until I had gotten rid of that specific message and ever since PM
does again great.


---marlyse






Re: Database Rebuild FAILED

2006-01-25 Thread Mikael Byström

Amnon Yaish said:

I told you I checked the fonts and found them sound. PowerMail uses the 
default system fonts for chinese, and I checked the same fonts are also 
used by other programs.

This is no proof they are sound. How are you checking it? What do you
know about font corruption?

A more reasonable approach would be to replace the fonts from original
media and see if the problems go away.

PM 5.2.2 Swedish | OS X 10.3.9 | Powerbook G4/400Mhz | 1GB RAM | 30GB HD






Re: Database Rebuild FAILED

2006-01-25 Thread Robert Snyder


On Jan 23, 2006, at 5:02 PM, Andy Fragen wrote:
 Agreed. But my experience differs. I've never had an unfixable db  
 error
 with PM and I've been using it since v3

Andy,

I also have had PM since v.3 and until Sunday had not encountered a  
problem that PM could not recover.

An interesting side note, and one that really disturbs me, is that  
just prior to the PM failing to compress with DB errors my account on  
my OS X server mail server became corrupt and had to be recovered by  
doing a rebuild on the server. Since I use PM in pop mode for this  
account, the server only has messages on it for a very short period  
of time (the build up between checks and logins).

This leads me to believe that perhaps the root of this could be a  
single bad email.

As to PowerMail Salvage, I purchased it--given how long it took to  
run through just 1% of the DB, I didn't want to have run the tool  
twice since you have to quit to enter the purchase key, and then  
start the salvage all over again.

PMS has been running on my system for over 24 hours, and so far it it  
reports that his recovered 219,798 messages in 825 folders. The  
progress bar shows about 10% left to go. Of course until I actually  
am able to finish the salvage and export the recovered emails, I  
won't be sure this has worked, but things are looking good.

A suggestion to anyone in my shoes.  Buy the license key for PMS  
before running the salvage all the way through once on a large DB.  
You will just have to start it from scratch again once you get the  
license key.

Second, do the salvage on desktop system and not on a laptop. I have  
had to drive to and from work with the powerbook open on the  
passenger seat to keep the salvage running. I would guess that the  
beefier the machine, the better.

Thanks for the feedback from everyone.

Robert







Re: Database Rebuild FAILED

2006-01-24 Thread Amnon Yaish

Mikael Byström wrote:
 What's your excuse for not having backed up your DB?

And may I ask what's your excuse for being so agressive?

I *did* backup my DB.

I did not say PM was expensive. However it is a paying client in a world 
of many good free ones, so I think I'm entitled at least to reliability, 
not to say proper tech support. I used PM for years without problems and 
gladly paid upgrades among other reasons to support diversity on my 
platform of choice. It also used to be quite good software. However I 
think something has stopped evolving, and it has become unstable and 
unreliable.

I can assure you I tried everything, including the options you 
suggested. My system is thoroughly checked and presents no problem. I 
also know precisely what - in my case at least - hangs PM : it cannot 
properly deal with certain chinese Unicode ranges, and the fallback 
mechanism for unfound characters seems badly implemented. I have 
definitely tested this, and also checked that other software (including 
browsers or mail clients like Thunderbird) do not react in the same manner.

I'm also very dissatisfied with CTM's support in this case: At first 
they pretended that they could find nothing in the crash log I sent 
them, however when I pointed to the problem and insisted, they suddenly 
could see in it that it was related to some font problem, and quite 
easily suggested that I have some corrupt fonts. And when I took the 
time to explain and prove my point, they just disappeared from the radar 
screen - mute, nothing, not even the acknowledgment of having received 
the message, which could be automatic.

The result: however much I tried, CTM has made me look into other mail 
clients, since the PM crashes definitely corrupt the DB making it 
totally unreliable, and therefore unusable.

I certainly hope Robert Snyder has a backup and wish him good luck in 
his ordeal.

Amnon.



Mikael Byström wrote:
 At least you can try PowerMail Salvage and see if it finds your messages
 before you have to pay. If you think it's expensive, then you don't value
 your messages. What's your excuse for not having backed up your DB?
 PowerMail is not expensive, so you can't reasonably demand it should be
 included in the package we are paying for. Of course that would be nice,
 but I wouldn't expect it at the price level of PM. 
 It's possible there are some problems with 10.4.x and PM 5.2.2, but I
 seriously doubt DB errors under Panther is a common experience.

 Have you also deleted the PowerMail pref files and the index? Have you
 verified your system regarding file system errors and permission settings?

 PM 5.2.2 Swedish | OS X 10.3.9 | Powerbook G4/400Mhz | 1GB RAM | 30GB HD

   





Re: Database Rebuild FAILED

2006-01-24 Thread Mikael Byström

Amnon Yaish said:

The situation described by Robert (and which I experimented all too 
often) should'nt ever happen, and if it happens, the tool to *try* and 
retrieve some of the messages in the corrupt database should be included 
in the package we are paying for, not paid (rather expensive) to a third 
party developer. Especially since the problem is evidently with PowerMail.

At least you can try PowerMail Salvage and see if it finds your messages
before you have to pay. If you think it's expensive, then you don't value
your messages. What's your excuse for not having backed up your DB?
PowerMail is not expensive, so you can't reasonably demand it should be
included in the package we are paying for. Of course that would be nice,
but I wouldn't expect it at the price level of PM. 
It's possible there are some problems with 10.4.x and PM 5.2.2, but I
seriously doubt DB errors under Panther is a common experience.

Have you also deleted the PowerMail pref files and the index? Have you
verified your system regarding file system errors and permission settings?

PM 5.2.2 Swedish | OS X 10.3.9 | Powerbook G4/400Mhz | 1GB RAM | 30GB HD







Re: Database Rebuild FAILED

2006-01-24 Thread Andy Fragen

Agreed. But my experience differs. I've never had an unfixable db error
with PM and I've been using it since v3

--
Andy Fragen

On Mon, Jan 23, 2006, Amnon Yaish said:

The situation described by Robert (and which I experimented all too
often) should'nt ever happen, and if it happens, the tool to *try* and
retrieve some of the messages in the corrupt database should be included
in the package we are paying for, not paid (rather expensive) to a third
party developer. Especially since the problem is evidently with PowerMail.

Amnon.



Jean-Michel Therond wrote:

 Le 23 janv. 06 à 19:41, Robert Snyder a écrit :

 Hi,

 My database was nearing 2GB, so I tried to compress it, but that
 tailed with a database error. So I tried to perform a low level
 database rebuild, but that failed. HELP. This has all of my important
 data in it--licenses, serial numbers, job histories, etc.

 Is there any way to extract data from the database? How can I get
 PowerMail to launch again--it keeps failing with a database error
 when I try to launch it.


 As the low level rebuild doen't do the job, you may consider trying a
 third party software such as PowerMail Salvage.

 http://www.zygoat.ca/products/pmsalvage/

 HTH,

 Jean-Michel












Re: Database Rebuild FAILED

2006-01-24 Thread Jean-Michel Therond


Le 23 janv. 06 à 19:41, Robert Snyder a écrit :

 Hi,

 My database was nearing 2GB, so I tried to compress it, but that  
 tailed with a database error. So I tried to perform a low level  
 database rebuild, but that failed. HELP. This has all of my  
 important data in it--licenses, serial numbers, job histories, etc.

 Is there any way to extract data from the database? How can I get  
 PowerMail to launch again--it keeps failing with a database error  
 when I try to launch it.


As the low level rebuild doen't do the job, you may consider trying a  
third party software such as PowerMail Salvage.

http://www.zygoat.ca/products/pmsalvage/

HTH,

Jean-Michel




Database Rebuild FAILED

2006-01-24 Thread Robert Snyder

Hi,

My database was nearing 2GB, so I tried to compress it, but that  
tailed with a database error. So I tried to perform a low level  
database rebuild, but that failed. HELP. This has all of my important  
data in it--licenses, serial numbers, job histories, etc.

Is there any way to extract data from the database? How can I get  
PowerMail to launch again--it keeps failing with a database error  
when I try to launch it.

Robert Snyder






Re: Large Database

2005-12-27 Thread Marco Piovanelli

Thanks everyone for all the good advice!

After religiously backing up my entire mail folder,
I compacted my mail database.  The entire process
took about 15 minutes, much less than I had feared,
and trimmed the database size from 1.9 GB to 481 MB.
Yay!  This gives me more breathing room before I'm
forced to export older messages to a separate db.


-- marco

-- 
It's not the data universe only, it's human conversation.
They want to turn it into a one-way flow that they have entirely
monetized. I look at the collective human mind as a kind of
ecosystem. They want to clear cut it. They want to go into the
rainforest of human thought and mow the thing down.






Re: Large Database

2005-12-27 Thread Andy Fragen

Watch for line breaks. Disclaimer: I don't deserve credit for this
script. Unfortunately I don't remember who does. :-(

Andy

applescript
property preMsg : You currently have:   return
property postcC :  Message folders
property postfC :  Message Filters
property postclC :  Text Clippings
property postsigC :  Signatures
property postMsgs :  Messages
property bttnList : {Thanks, Put on Clipboard}
property defBttn : Put on Clipboard

to concatenateData(cCnt, fCnt, clCnt, sigCnt, ctMsg)
return (preMsg  ctMsg  postMsgs  return  cCnt  postcC  return 
fCnt  postfC  return  clCnt  postclC  return  sigCnt  postsigC)
end concatenateData

to displayTotals(statsTxt)
set the dialogBttn to the button returned of (display dialog statsTxt
buttons bttnList default button 2)
if the dialogBttn is the defBttn then
set the clipboard to the statsTxt
beep
end if
end displayTotals

tell application PowerMail
set the containerCnt to count message container
repeat with i from 1 to containerCnt
set subContainerCnt to count message containers of message 
container i
set containerCnt to containerCnt + subContainerCnt
end repeat
set the filterCnt to count filters
set the clipCnt to count text clippings
set the sigCnt to count text signatures
set ctMsg to 0
repeat with acontainer in every message container
set ctMsg to ctMsg + (my count_messages(acontainer))
end repeat
set the statsTxt to my concatenateData(containerCnt, filterCnt,
clipCnt, sigCnt, ctMsg)
my displayTotals(the statsTxt)
end tell
-- The above will count your PowerMail; message folders, filters, text
clippings
-- and the text signatures and display the information in a dialog.
-- The dialog will give you an option to put the entire results
-- onto the clipboard.

(* this recursive function receives a message container (folder). It first
calls itself for every sub-container of the input container, summing up
the number of messages stored in them, and last, adds the number of
messages in the input container itself.
*)
to count_messages(input_container)
tell application PowerMail
set c to 0
repeat with bcontainer in every message container in 
input_container
set c to c + (my count_messages(bcontainer))
end repeat

set c to c + (number of messages in input_container)
return c
end tell
end count_messages
/applescript

-- 
Andy Fragen

On Mon, Dec 26, 2005, Sean McBride said:

Jim Pistrang ([EMAIL PROTECTED]) on 2005-12-26 16:44 said:

Just curious, what is the total number of emails in your database?  I

Is there an easy way to tell?  I have so many folders looking at each
and adding them would be a pain. :)

-- 
I object to violence because when it appears to do good, the good is
only temporary; the evil it does is permanent. - Gandhi












Re: Large Database

2005-12-27 Thread Sean McBride

Jim Pistrang ([EMAIL PROTECTED]) on 2005-12-26 16:44 said:

Just curious, what is the total number of emails in your database?  I

Is there an easy way to tell?  I have so many folders looking at each
and adding them would be a pain. :)

-- 
I object to violence because when it appears to do good, the good is
only temporary; the evil it does is permanent. - Gandhi







Re: Large Database

2005-12-27 Thread Jim Pistrang

Hi Marco,

I've been using PowerMail for a more than two years now,
and I've become totally addicted to the FoxTrot search
feature.  I use FoxTrot to instantly find interesting threads
in a handful of technical mailing lists that I don't have
the time to read day to day, but keep archived for later
reference.  One of this lists has accumulated in excess of
38,000 messages.

Today, for the first time, it looks like I hit some hard
limit, because the following dire warning popped up:

Your database is near 2 GB

Just curious, what is the total number of emails in your database?  I
have over 40,000 and my database is at 150mb.  Unless you have a huge
number of emails, there may be something else going on here.  I
recommend that you first make a copy of your database, then try to compact it.

Jim
-- 
Jim Pistrang
JP Computer Resources
Certified Member, Apple Consultants Network 
413-256-4569
http://users.crocker.com/~pistrang







Large Database

2005-12-27 Thread Marco Piovanelli

I've been using PowerMail for a more than two years now,
and I've become totally addicted to the FoxTrot search
feature.  I use FoxTrot to instantly find interesting threads
in a handful of technical mailing lists that I don't have
the time to read day to day, but keep archived for later
reference.  One of this lists has accumulated in excess of
38,000 messages.

Today, for the first time, it looks like I hit some hard
limit, because the following dire warning popped up:

Your database is near 2 GB

PowerMail can't handle a message database larger than 2 GB.
You should compact your database, or export old messages
and delete them from your database.

So far I haven't really deleted any messages except spam,
so I don't think compacting my database will help much
except perhaps put off cleaning it out for a few more days.
It sounds like the moment has come, but I really don't want
to lose the ability to search old messages.

What are my options?  Can I export folders in a format
that FoxTrot Personal Search can index?

Are there any plans to support databases larger than 2 GB
in a future version of PowerMail?  With hard disks getting
larger and cheaper by the day, two gigs look like a pretty
small limit.


-- marco

-- 
It's not the data universe only, it's human conversation.
They want to turn it into a one-way flow that they have entirely
monetized. I look at the collective human mind as a kind of
ecosystem. They want to clear cut it. They want to go into the
rainforest of human thought and mow the thing down.






Archive Database?

2005-06-16 Thread Steve Abrahamson

I've asked this before, and haven't gotten a reply, so I'm trying again.

The 5.2 release notes say:

   ?   For users who have one or  more inactive (archive) databases, 
 open
them with PowerMail 5.2  and reindex them; you will see that all of your
current and  archived mail can be searched in one go using Spotlight, 
whether or not the message is contained in your current mail  database.

What is an archive database? It it possible to use more than one database
with PM at once? And how do I split my current database so that I can
seperate my archived email?


Steve Abrahamson
Ascending Technologies
FileMaker 7 Certified Developer
http://www.asctech.com
[EMAIL PROTECTED]







Re: Searching in Replaced Database

2005-05-29 Thread Marlyse Comte

time for maintenance:

quit PM. launch PM with option-command keys down - reindex database.

---marlyse

 former message(s) quotes: -

I had to erase my main drive due to problems unrelated to PowerMail. Re-
installing PowerMail in the new setup I copied over the PM Database from
a backup disk. Now, I cannot search this database. Any suggestions?

Using 10.4.1 and PM 5.2.

Thank you, Dan







---
[EMAIL PROTECTED]
---
my life: http://www.marlyse.com
my view: http://www.marlyse.com/myview
my work: http://www.mStudios.com
---







Re: Why does rebuilding database mount file systems?

2005-05-06 Thread C. A. Niemiec

On a related not about file references, I've noticed over time that PM
has lost file reference integrity. An example: I got pics from a ski trip
from a friend; when I went back to find that picture, PM thought the
enclosure was an html file - clearly wrong.

If the mail is older than a few month, all the attachments within PM
display are grayed. ...

I have not seen this.  In fact, just for fun I went back a year and found
my attachments to be selectable and in working order.

It is possible that you both need to run some disk checks and/or
permission utilities?

I had a similar thing, but a long while ago. I wasn't switching my set-up
around (e.g. transferring between multiple computers). I chalked it up to
corrupt e-mails. Since then I've dropped using some addresses so I don't
get as much spam. I haven't seen it recently.

Chris
-- 







Re: Why does rebuilding database mount file systems?

2005-05-06 Thread Steve Abrahamson

Bob,

Yes, technically that accomplishes having the attachment somewhere else,
but now you've got two copies of it. Not only is that inefficient in
terms of storage, but if it's an editable document, you now have version
 control issues.

Option-dragging does work, and it's great that the feature is there, but
it's something to be used on occasion; I would not accept that as part of
SOP daily workflow, which I *believe* is what Dr. Dave was talking about.

And it still doesn't address the larger issue in this thread of PM losing
connection with attachments even when they're not moved, and their being
no way to repair or re-attach them when they loose that attachment.

Respectfully,

Steve



On 5/4/05 at 10:38 PM, Bob Moody ([EMAIL PROTECTED]) said:

==
Dr Dave, thank you for your message.
=
***REPLYING TO YOUR MESSAGE QUOTED BELOW.  REPLY IS ABOVE YOUR MESSAGE***


REPLY:
Single click on the attachment icon at the bottom of PM window. Option
drag this icon off the corner of the email message to the lower left hand
corner of the desktop.  Now you still have the attachment in the
attachments folder, attached to the message.Plus you have a copy on
the desktop to put anywhere.

Wed, 4 May 2005 10:46:29 -0700 [EMAIL PROTECTED]
==

Sure. If I rename an attachment, or move several attachments together
into a folder; they  lose connection from the email message that they
come from. Pretty weak. 

I can't say for sure if my old emails (2004) lose their connections to
the attached files by themselves or not, because I eventually group all
the attachments together by year (at least) so as to keep the current
attachments folder less cluttered  easier to find recent attachments. 
Best,
 Dave Nathanson
 Mac Medix

in reply to ([EMAIL PROTECTED]), Steve Abrahamson's message of 9:44 AM,
5/4/05

On a related not about file references, I've noticed over time that PM
has lost file reference integrity. An example: I got pics from a ski trip
from a friend; when I went back to find that picture, PM thought the
enclosure was an html file - clearly wrong. I had to root through the
Attachments folder manually to find the jpg I was looking for. This is
not uncommon with older mail.

Is anyone else experiencing this problem?

Steve


Steve Abrahamson
Ascending Technologies
FileMaker 7 Certified Developer
http://www.asctech.com
[EMAIL PROTECTED]







Re: Why does rebuilding database mount file systems?

2005-05-05 Thread PowerMail Engineering

A-NO-NE Music wrote:

Anyway, I have an idea.  I move PM folder a lot.  Between machines,
carry with 2.5 drives, etc.  This might be the source of problem.
Since PM being a native Mac app, I'd think it is not using absolute path
but rather using relative path, which should work, but it might not be
when you duplicate the directory for backup purpose?

Attachments received (or sent) with a version prior of PowerMail 5 are
referred by a path relative to the attachment folder. So if they have
been moved, or renamed, the connection is lost.
Attachments received (or sent) with PowerMail 5.x are referred by an
alias relative to the attachment folder. Aliases use both a file ID, and
a path. If you move or rename the file, it is still found by ID. If you
move your data to another machine, the ID is not preserved, but the file
is still found by its path, if it has not been renamed.
When you compact your database, or perform a verification of the
consistency, attachment aliases are verified; if the path has changed
but they are still found by ID, the path is update, and vice versa.
So, it's a good thing to compact or verify your database from time to
time, and especially before moving your database to another machine, to
ensure that the attachment references are fully up to date.


Jérôme - PowerMail Engineering


-
   What amazes me is the content search, the foxtrot engine is amazing!
I have about 100mb of emails and searches are instantaneous!
  Boh Heong Yap, PowerMail user


 Download a demo version from www.ctmdev.com
-







Re: Why does rebuilding database mount file systems?

2005-05-05 Thread A-NO-NE Music

Tim Lapin / 2005/05/04 / 07:34 PM wrote:

It is possible that you both need to run some disk checks and/or
permission utilities?

Not sure how it would help but I run these utils more than anyone else
because of beta testings I do.

Anyway, I have an idea.  I move PM folder a lot.  Between machines,
carry with 2.5 drives, etc.  This might be the source of problem. 
Since PM being a native Mac app, I'd think it is not using absolute path
but rather using relative path, which should work, but it might not be
when you duplicate the directory for backup purpose?

-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]







Re: Why does rebuilding database mount file systems?

2005-05-05 Thread Tim Lapin

On   Wednesday, May 4, 2005,   A-NO-NE Music   sent forth:

Steve Abrahamson / 2005/05/04 / 12:44 PM wrote:

On a related not about file references, I've noticed over time that PM
has lost file reference integrity. An example: I got pics from a ski trip
from a friend; when I went back to find that picture, PM thought the
enclosure was an html file - clearly wrong.


On a related note :-)
If the mail is older than a few month, all the attachments within PM
display are grayed.  Nope, I didn't move them.  I can find them in the
attachment directory easily, but this can be time consuming if the file
name is rather generic.  I was kinda giving up on it, tho.

-- 

- Hiro


I have not seen this.  In fact, just for fun I went back a year and found
my attachments to be selectable and in working order.

It is possible that you both need to run some disk checks and/or
permission utilities?


-- 
Tim Lapin
[EMAIL PROTECTED]






Re: Why does rebuilding database mount file systems?

2005-05-05 Thread Christian Roth

Dr Dave wrote:

because I eventually group all
the attachments together by year (at least) so as to keep the current
attachments folder less cluttered  easier to find recent attachments.

I have created a simple AppleScript to create a folder for each email
that has attachments and move attachments there. This way, attachments
(at least have a higher chance) to keep the original file names and not
get inserted a number like in test.zip, test 1.zip etc. when during the
months, people send attachments with identical names.

I have this set to run as the first filter on *any* incoming message.

It sure can be optimized, but I'm no AppleScript scripter. I also copied
portions of the default Copy outgoing attachments script. Maybe it is
of use to someone:

--snip--
global theFolder

tell application PowerMail
set attachFolder to attachment folder

set theMessages to current messages
repeat with msg in theMessages
set msgStatus to status of msg
if (msgStatus is unread) or (msgStatus is confirmed) or 
(msgStatus is
read) then
set attachList to attachments of msg
if (count items of attachList)  0 then
set theDate to time received of msg
set msgAttachFolder to 
set msgAttachFolder to msgAttachFolder  (year 
of theDate)
set msgAttachFolder to msgAttachFolder  -
set msgAttachFolder to msgAttachFolder  (month 
of theDate as number)
set msgAttachFolder to msgAttachFolder  -
set msgAttachFolder to msgAttachFolder  (day 
of theDate as number)
set msgAttachFolder to msgAttachFolder   
set msgAttachFolder to msgAttachFolder  
(((time of theDate) / 3600)
as integer)
set msgAttachFolder to msgAttachFolder  -
set msgAttachFolder to msgAttachFolder  
time of theDate) mod
3600) / 60) as integer)
set msgAttachFolder to msgAttachFolder   
set senderAddress to sender of msg
set msgAttachFolder to msgAttachFolder  (email 
address of senderAddress)
set msgAttachFolder to msgAttachFolder  
tell application Finder
if not (exists folder (attachFolder  
msgAttachFolder as string)) then
set theFolder to (make new 
folder at attachFolder with properties
{name:(msgAttachFolder as string)})
else
set theFolder to folder 
(attachFolder  msgAttachFolder as string)
end if
end tell
repeat with attachIdx from (count items of 
attachList) to 1 by -1
set attachFile to file of (item 
attachIdx of attachList)
tell application Finder
set newAttachFile to (move 
attachFile to theFolder without
replacing) as alias
end tell
delete attachment attachIdx of msg
make new attachment at msg with 
properties {file:(newAttachFile as
alias)}
end repeat
end if
end if
end repeat
end tell
--snip--


Regards, Christian.






Re: Why does rebuilding database mount file systems?

2005-05-05 Thread Dr Dave

Sure. If I rename an attachment, or move several attachments together
into a folder; they  lose connection from the email message that they
come from. Pretty weak. 

I can't say for sure if my old emails (2004) lose their connections to
the attached files by themselves or not, because I eventually group all
the attachments together by year (at least) so as to keep the current
attachments folder less cluttered  easier to find recent attachments. 
Best,
 Dave Nathanson
 Mac Medix

in reply to ([EMAIL PROTECTED]), Steve Abrahamson's message of 9:44 AM, 5/4/05

On a related not about file references, I've noticed over time that PM
has lost file reference integrity. An example: I got pics from a ski trip
from a friend; when I went back to find that picture, PM thought the
enclosure was an html file - clearly wrong. I had to root through the
Attachments folder manually to find the jpg I was looking for. This is
not uncommon with older mail.

Is anyone else experiencing this problem?

Steve






Re: Why does rebuilding database mount file systems?

2005-05-05 Thread A-NO-NE Music

Steve Abrahamson / 2005/05/04 / 12:44 PM wrote:

On a related not about file references, I've noticed over time that PM
has lost file reference integrity. An example: I got pics from a ski trip
from a friend; when I went back to find that picture, PM thought the
enclosure was an html file - clearly wrong. I had to root through the
Attachments folder manually to find the jpg I was looking for. This is
not uncommon with older mail.

Is anyone else experiencing this problem?


On a related note :-)
If the mail is older than a few month, all the attachments within PM
display are grayed.  Nope, I didn't move them.  I can find them in the
attachment directory easily, but this can be time consuming if the file
name is rather generic.  I was kinda giving up on it, tho.

-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]







Re: Why does rebuilding database mount file systems?

2005-05-04 Thread Tim Lapin

On   Wednesday, May 4, 2005,   A-NO-NE Music   sent forth:



I believe latest pub beta changed this behavior.  Which version are you
using?


--

- Hiro




From the header of Robert's message:

X-Mailer: CTM PowerMail version 5.1 build 4340 English

BTW, I hope you are right about the fix.  While I have never encountered
this phenomenon, there is always a first time for everything.

--
Tim Lapin
[EMAIL PROTECTED]







Re: Why does rebuilding database mount file systems?

2005-05-04 Thread PowerMail Engineering

Robert Snyder wrote:

I have an odd situation where every time I rebuild my mail database,
PowerMail opens four, network attached file systems.

This will be fixed in 5.2. PowerMail will no longer try to mount
networked/removable file systems when verifying attachment references.
The attachments references are verified (and updated if needed), during
a compact or a verification of the consistency of the database.

Jérôme - PowerMail Engineering


-
   PowerMail un excellent produit, très bien protégé et qui équipe ma
boîte depuis deux ans... Tout le monde apprécie la qualité quasi
sans failles de cette application professionnelle...
  PowerMail user comment on www.cuk.ch


 Download a demo version from www.ctmdev.com
-






Re: Why does rebuilding database mount file systems?

2005-05-04 Thread A-NO-NE Music

Robert Snyder / 2005/05/04 / 08:29 AM wrote:

I have an odd situation where every time I rebuild my mail database,
PowerMail opens four, network attached file systems. While I have
migrated my mail from various systems over the years, this situation is
particularly odd since none of the file systems it opens could possibly
have been systems I used my mail on.

Typically, it happens during the verify consistency portion of the process.

While it is usually just annoying, it becomes a real problem when I am
trying to rebuild my database without a network connection. In that case,
it keeps trying to open the file spaces and does not progress. 

How can I get this behavior to stop?


It's not that.  PM wants to see where the attachment you sent out.  It
tries to call up as many times as you had attachment on your network
volumes.  It does let you cancel out so it's not stuck.

I believe latest pub beta changed this behavior.  Which version are you using?


-- 

- Hiro

[PROTECTED]
[PROTECTED] [PROTECTED]







Why does rebuilding database mount file systems?

2005-05-04 Thread Robert Snyder

I have an odd situation where every time I rebuild my mail database,
PowerMail opens four, network attached file systems. While I have
migrated my mail from various systems over the years, this situation is
particularly odd since none of the file systems it opens could possibly
have been systems I used my mail on.

Typically, it happens during the verify consistency portion of the process.

While it is usually just annoying, it becomes a real problem when I am
trying to rebuild my database without a network connection. In that case,
it keeps trying to open the file spaces and does not progress. 

How can I get this behavior to stop?

Robert



Robert Snyder, Director
World Campus Data Management Services
The Pennsylvania State University
105 Mitchell Building
University Park  PA  16802
Phone: 814-865-0912  Fax: 814-865-4406 
E-mail: [EMAIL PROTECTED]
URL: http://www.worldcampus.psu.edu







Re: PM 5 - database corrupted, no recovery? [u]

2005-01-27 Thread Mikael Byström

Stephen Grammont said:

In the end it came down to an issue of 
stability.  Mail has it, PM doesn't. 

I disagree with that blanket statement. I find PM very stable, but I had
one irrecoverable situation when my old machine suddenly stopped (not
froze, just physically stoppped), because of heat problems, while writing
to the DB . I'm not sure how many DB apps could recover from that.
 I haven't heard that Mail is so stable as you suggest for keeping all
data intact, but I suppose the one message one file concept helps a bit.

What's really needed is a built in incremental backup feature. I tried to
write a script, but found no way of moving between folders, so the only
way would be to export only on basis of date. I do this by hand now.
 
PM 5.1 | OS X 10.3.6 | Powerbook G4/400 | 768 MB RAM | 30 GB HD






Re: PM 5 - database corrupted, no recovery? [u]

2005-01-27 Thread Jeremy Hughes

Hi Stephen,

In the end it came down to an issue of 
stability.  Mail has it, PM doesn't.  At least that is my experience, 

My experience is the opposite. If you use Apple Mail, be careful to
archive your mail regularly to prevent your mailbox from growing too
large. Otherwise you will lose mail randomly.

I have 112,000 messages in my PowerMail database. I wouldn't trust Apple
Mail with more than 50,000.

Whatever email client you use, you should back up your mail regularly if
it is important to you.

Best wishes,

Jeremy





Re(2): PM 5 - database corrupted, no recovery? [u]

2005-01-26 Thread Olaf Drümmer

Hi Steve,

thanks for sharing your thoughts.

[EMAIL PROTECTED] wrote Wed, 26 Jan 2005 12:18:04 -0500

In the end it came down to an issue of 
stability.  Mail has it, PM doesn't.  

did you verify? The various experiences in our company showed durign the
past few years that many email clients begin to suffer from stability
problems, at least once the amount of emails/data reaches a certain size.
With Claris Emailer I hit the 1 GB barrier a few years ago (and actually
switched to PowerMail, kind of overnight...). Microsoft products are a
non-option to me (they are simply too flakey too often). Eudora was a
nightmare on Mac last time I checked. 

Anyone tried Apple Mail long enought to accumulate hundreds of thousands
of emails? And still see smooth behavior? And what about searching (a
huge plus in PM)?

At least that is my experience, 
although Jerome of CTM Dev certainly tried to help.

By now I think if CTM could add maximum stability to PowerMail they'd
have an email client that significantly differentiates itself from any
other client.

Olaf





PM 5 - database corrupted, no recovery? [u]

2005-01-24 Thread Olaf Drümmer

Hi folks


I seem to be unable to recover from a database issue - no access anymore
to my email database...

Starting last Thursday I ran into database issues. After doing a 'compact
database' (after PM 5.0 had warned me that I was coming close to the 2GB
limit) the night before, when retrieving emails I got alerts saying:

A database error occurred
Class = 'DB  '; what=100; when=9; err=158

Initially it showed up once, then twice then more and more (now seemingly
indefinite number of times). I had to quit PM 5.0 (though it told some
connection is still in progress? There wasn't any connection/process
displayed) and upon starting it again PM 5.0 starting rebuilding the sort
index, and after a few minutes showed the error message

A database error occurred
Class = 'DB  '; what=100; when=100; err=493
OR  (in retrospect I am not sure anymore)
A database error occurred
Class = 'DB  '; what=100; when=9; err=158

Then I tried to do a low level database rebuild and got the error message:

An error occurred while rebuilding the Message Database file.

Clicking on More info I got:

A database error occurred
Class = 'DB  '; what=100; when=100; err=493


As PM insists on doing a sort index build when launched - which fails
with a database error - I am not in a position anymore to even access all
my emails. 

I had done a backup of my PM 5 files right after compacting the message
database, and made a copy of that and put that copy on my hard disk, then
just started to retrieve all my messages again. Right away I got the
Class = 'DB  '; what=100; when=9; err=158 error again repeatedly.

Next I made a copy of the PM 5 files folder, and trashed the Message
Database and the Message Database Index (so I could keep all my set up
but have no messages at all). Everything looked OK (except of course
there weren't any messages), and then upon retrieving messages from my
email account, right away I got the same Class = 'DB  '; what=100;
when=9; err=158 error again - which is weird...

Next I made a fresh environment, and retrieved my emails - which now went
OK. Problem is, I still neither have access to my emails from the last
years nor can I use the setup (hundreds of folders and filters) anymore.

Some info about my context:
- Mac OS X 10.3.4, 1GB RAM, 5 GB free disk space, 12 PowerBoook,
SpamSieve installed
- database has probably some 250.000 messages and a size of 1.2 GB (after
compacting from nearly 2GB last Wednesday night)
- several hundred folders
- a few hundred filters
- on my most relevant POP account close to 4.000 messages are waiting to
be retrieved (I leave them on the server for two weeks)
- the database (I assume that's the server side database) is in a state
where it says it needs to retrieve about 1.000 out of those 4.000 emails
(as the other 3.000 had already been retrieved previously)

BTW - I have also tried all of the above with most recent 5.1 version of
PM as available today on the CMTdev website. Until today I had been using
5.0 though.

Any advice more than appreciated - I am seriously stuck.

Olaf Druemmer






ARRGGHH - more database issues

2004-11-20 Thread Manoel A Felciano

OK--

After finally getting a new drive for my PB G4 (the internal had gone bad SMART 
status failing), I am tryign to get PM up and running again. I have downloaded 
and installed 5.1 and registered it.

Then I copied over my powermail files and launched, holding down optapple to 
get the PM first aid.

I checked all the options, and it ran through everything fairly successfully 
until it was almost done with Checking COnsistency... at which point it hung 
for a while and then gave me:

An error occurred while opening user's files
Uncaught exception type

any help much appreciated.

M




Re: Help! Trouble with compacting database

2004-11-15 Thread C. A. Niemiec

This problem is fixed with release 5.1.

The download I got from the PM 5.1 main download link (faster), namely, 

http://homepage.sunrise.ch/mysunrise/ctm/pm5.dmg

gives me a PowerMail _5.0.2_ folder and a PowerMail _5.0.2_ app inside.
Labeled that way anyhow. Didn't run it to find out.

Tried both last night on receiving the e-mail announcement and just now
(12:15 pm at -5 GMT or so).

Chris
-- 






Re: Help! Trouble with compacting database

2004-11-15 Thread PowerMail Engineering

C.S. Mo wrote:

I'm running PowerMail 5.1 under MacOSX 10.2.8, PowerMail recently crashed
because my mail database reached 2048mb. I've tried compacting the database,
but I just get a message that There is only 2048mb free, 2079mb required..

This problem is fixed with release 5.1.


Jérôme - PowerMail Engineering


-
   I wouldn't trade my MAC for anything, neither would I trade PowerMail
for anything.
  Steve Tarpin, PowerMail user


 Download a demo version from www.ctmdev.com
-





Re: powermail-discuss Digest Database Error

2004-10-20 Thread Ira Lansing

I can not use the program now because every time I start it, I get a 
message rebuilding indices... so I wait until just before it is 
finished I get

Database error

Your mail is probably safe.  Try holding down the command and option keys
the next time you start PM.  This brings up the option dialog to rebuild
various things.  Check all of them, including the Low Level rebuild. 
If this does not correct the problem, write back.

--Ira





DATABASE error

2004-10-19 Thread maf291

Hi --

I'm a registered user of PM 5.0.2, and have been very happy until 
recently...

I can not use the program now because every time I start it, I get a 
message rebuilding indices... so I wait until just before it is 
finished I get

Database error

more details... provides the following

Class = DB
what = 5
when = 9
err=36

Any help would be greatly appreciated. Please tell me I haven't lost 
all my emails!

thanks in advance

Mano





Re: First Aid/Compact Database crashing...

2004-10-01 Thread Mikael Byström

Kjell Olausson said:

They are. An application that crashes should not affect other
applications.

I have one recurring problem involving the Finder and problems with
Network volumes. The Finder keeps spinning the beachball and kill
commands in the dock or in the terminal, doesn't work. That's kind of amazing.

This particular problem started in Jaguar (often) and now in Panther
(less often). I also have changed 3 machines since so it's not RAM or
hardware problem. It's a real OS X problem.

PM 5.0.1 | OS X 10.3.5 | Powerbook G4/400 | 768 MB RAM | 30 GB HD






Re(3): First Aid/Compact Database crashing...

2004-09-30 Thread Kjell Olausson

Urs Gruetzner [EMAIL PROTECTED] wrote:

 Thanks for this helpful hint, it resolved the problem!

 What bothers me now: I always thought, that in OSX all the applications
 are working in their own areas of the RAM. That fact that the presence of
 one affects another app is somewhat irritating.

They are. An application that crashes should not affect other
applications. But you are talking about command keys and they can be
picked up by any application that listens for such commands.

--
Regards, Kjell Olausson
http://www.kio.nu
Alingsås, Sweden

There's too much blood in my caffeine system.





Re: First Aid/Compact Database crashing...

2004-09-30 Thread PowerMail Engineering

Emily Jackson wrote:

Good idea would be to contact DT's author (James is pretty good at
responding).

He has addressed this problem on the DragThing message board (http://
www.dragthing.com/ubb/ultimatebb.php?ubb=get_topic;f=3;t=23). The
workaround he suggests is to change DragThing's preferences (change
Advanced-Update Application Icons to Never). He seems to think the
problem is with PM's AppleScript handling.

This problem is fixed in PowerMail 5.0.2 and 5.1b1.

Best regards


Jérôme - PowerMail Engineering


-
   I've recently switched from Entourage X and  I want to say that
PowerMail is really slick. Small, fast and versatile.
  Andy Fragen, PowerMail user


 Download a demo version from www.ctmdev.com
-






RE: Re(2): First Aid/Compact Database crashing...

2004-09-30 Thread Alex Newman

 Mittwoch, 29. September 2004 15:26 Uhr   Mirko Kranenburg  
 [EMAIL PROTECTED]
 
 That seems to be a very plausible explanation!
 
 Future releases of DragThing and/or PowerMail should handle 
 the matter 
 more gracefully, though.
 But: the support for PowerMail by Dragthing is in itself a very good 
 thing, as way too many apps focus on Mail and Entourage only.
 
 Mirko
 
 
 On Wed, 29 Sep 2004 09:19:11 -0400, C. A. Niemiec 
 [EMAIL PROTECTED] wrote:
  Mine was resolved by switching off DragThing - if you have that 
  installed try disabling it.
  
  What bothers me now: I always thought, that in OSX all the 
  applications are working in their own areas of the RAM. That fact 
  that the presence of one affects another app is somewhat 
 irritating.
  
  I thought it was that the newer version of DragThing messages 
  PowerMail to get a count of unread messages in the inbox 
 to display 
  in its docks, and that disrupts the First Aid recovery somehow. I 
  don't think it interacts any other way.
 
 
 Yes that seems to explain the reason why.  BTW DragThing - as 
 excellent as it is - has another little drawback in 
 combination with ReadIris 9.0, if someone uses this app too: 
 when launching ReadIris from DT ReadIris does not display his 
 working window, the application remains unusable. A normal 
 launch from finder does not show this problem.

Good idea would be to contact DT's author (James is pretty good at
responding).

Regards,
Alex Newman




Re: First Aid/Compact Database crashing...

2004-09-29 Thread Mirko Kranenburg

That seems to be a very plausible explanation!

Future releases of DragThing and/or PowerMail should handle the matter
more gracefully, though.
But: the support for PowerMail by Dragthing is in itself a very good
thing, as way too many apps focus on Mail and Entourage only.

Mirko


On Wed, 29 Sep 2004 09:19:11 -0400, C. A. Niemiec
[EMAIL PROTECTED] wrote:
 Mine was resolved by switching off DragThing - if you have that installed
 try disabling it.
 
 What bothers me now: I always thought, that in OSX all the applications
 are working in their own areas of the RAM. That fact that the presence of
 one affects another app is somewhat irritating.
 
 I thought it was that the newer version of DragThing messages PowerMail
 to get a count of unread messages in the inbox to display in its docks,
 and that disrupts the First Aid recovery somehow. I don't think it
 interacts any other way.
 
 Chris
 --
 





Re: First Aid/Compact Database crashing...

2004-09-29 Thread C. A. Niemiec

Mine was resolved by switching off DragThing - if you have that installed
try disabling it.

What bothers me now: I always thought, that in OSX all the applications
are working in their own areas of the RAM. That fact that the presence of
one affects another app is somewhat irritating. 

I thought it was that the newer version of DragThing messages PowerMail
to get a count of unread messages in the inbox to display in its docks,
and that disrupts the First Aid recovery somehow. I don't think it
interacts any other way.

Chris
-- 






Re(3): First Aid/Compact Database crashing...

2004-09-29 Thread Urs Gruetzner

Dienstag, 28. September 2004 18:56 Uhr   Pat O'Halloran   [EMAIL PROTECTED]

It appears that on 28/9/04 at 5:22 pm Urs Gruetzner spake thus:

It seems that several users have the same problem reported, but I newer
saw any help posted here. Did I miss something during my absence last week?

Urs

Mine was resolved by switching off DragThing - if you have that installed
try disabling it.



Thanks for this helpful hint, it resolved the problem! 

What bothers me now: I always thought, that in OSX all the applications
are working in their own areas of the RAM. That fact that the presence of
one affects another app is somewhat irritating. 

Urs





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