CMDB 2 install will set it to 200 000 and 10 000
--
Jarl
On 2/1/07, Rick Cook [EMAIL PROTECTED] wrote:
Depends on your applications. If you're running full ITSM 7.0, or something
as heavy as that, you might want to bump that higher. I'm pretty sure the
recommended setting is mentioned in the
Rick,
I think the misunderstanding is that all clients fire the interval at the
same time. This is not true, as there is no synchronisation between clients.
What could be true (I haven't verified, but I can imagine), is that there's
one queue that handles all interval activelinks, like the
Hi List,
Just need help from one and all to fill the below table.
This will act like guidelines for every new player of Remedy. Correct me
if I have made any wrong entry.
Best Ticketing Tool
S. No.
CRM's available in the world
Best Version
Popularity y
1
Remedy
Hi List,
Just need help from one and all to fill the below table.
This will act like guidelines for every new player of Remedy. Correct me
if I have made any wrong entry.
Integration of Remedy with other tools
S. No.
Tools that can be integrated with remedy
Best Version
Hi List,
Just need help from one and all to fill the below table.
This will act like guidelines for every new player of Remedy. Correct me
if I have made any wrong entry.
3rd party software's that can be used with remedy
S. No.
3rd party tools
Best Version
Popularity
Hi List,
Just need help from one and all to fill the below table.
This will act like guidelines for every new player of Remedy. Correct me
if I have made any wrong entry.
Best Software (OOB) Hardware configuration for remedy
S. No.
Software + Hardware
Windows
Unix
You have missed out Siebel.
On 2/1/07, Pavan Kumar Av (Consultant) [EMAIL PROTECTED] wrote:
**
Hi List,
Just need help from one and all to fill the below table. This
will act like guidelines for every new player of Remedy. Correct me if I
have made any wrong entry.
*Best
There might be another way to do this in v7. ( I did not notice a
version reference in the previous emails, but I might have missed it
too.)
How about this idea?
Setup a DVF (Data Visualization Field) (maybe a view field would work
too?) that would use Javascript to emit ARS events every
5.6 is for the 6.3 ars and 5.6 ITSM
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mench, Ryan M CTR USA DOIM
Sent: Wednesday, January 31, 2007 4:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: SMS Discovery service (UNCLASSIFIED)
What version of Netcool?? I have successfully integrated ARS V6.3 Patch 13 with
Netcool and ARS V6.3 P16, then moved that to P18 and later to P19.. These
worked too.. We had no issues with it..
Cheers
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.
- Original Message
Janet,
Yes you will need to upgrade mid-tier AND ARS from 6.1 to 6.3. Based on
feedback I received from BMC, it doesn't sound like, at least to me,
that they have actually tested a scenario in where one does not upgrade
from 6.1 to 6.3. In the technical bulleting I read, ...could
potentially
Many have 2 or 3 environments such as Development and Production or
Development, QA, and Production..
So you can save each environment that is a member of that contract on the
support site and when raising a ticket associate the particular environment you
are facing an issue with...
Joe
Solved
Apparently, the RPC specified port was lost in the config.
I reset the ports and restarted Servlet services.
I did the same on the Remedy server and then it worked.
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Hi
This is very unique situation I don't know how to deal with it.
Will love to hear from you all.
SPRT:Interaction form in Customer support module Version 5.6.
My user need to search in field Interaction Notes ( keep in mind
interaction note can be worknote, phone, email)eg: Types %MEM% and
Hi all,
Here's why the few hairs I have left are grey:
New win 2003 sp1 server (all ms updates), SQL 2000 (std):
I installed the User Admin tools OK.
When I attempt to install ARS 7.0.1 p1 (server.exe), after
the last prompt (SA password) the install disappears. No
log files, no event log
Hmmm, Apparently good performance is a relative ideal.
The other pages take about 1 or 2 seconds as well. Is this normal?
Which logs or system performance parameters should I set to optimize the
web and Remedy Application server services?
Thanks.
We currently have the SLM application installed but our Demo license
recently expied. We're in the process of renewing licenses but for the
meanwhile we're trying to avoid the The application is not licensed :
Remedy Service Level Management error occuring on most ITSM apps.
Commenting out
Port mapper listens on 111. If you open that on your load balancer it
should work. You don't need to use the port mapper if you specify the app
port in your client(12300, etc). Portmapper is only used when the client
doesn't know the port. It uses the port mapper to look it up.
Portmapper
We are running ARS 6.03 p20 on Solaris and teh MidTier is runnin on LINUX
with Apache and Tomcat.
I seem to have installed MidTier7 P1. I can get the login page to appear but
then all pages after that are blank with no source code. The Configuration
pages are the same way. I can open config.jsp
We are using ARS 5.1.2 and Mid-Tier 6.3 on Solaris 8. Solaris is patched
for DST already.
I'm trying to make sure I'm understanding everything about DST and this mix
because I'm not convinced an hour off for a month matters for us. This
isn't Y2K all over again; done that.
According to the DST
Hi,
We are currently upgrading from version 6 to 7 (ARS and Asset
Management).
We saw something new in version 7.0 (of Asset Management) with the
Related Items. In the Table Field, the Class Name disappeared. So now,
you know that the CI is related to something, but you don't know what
Mentioned in the message below are a couple of very small changes... do
we have details on what those small changes are?
We are working to migrate a client from v5 to v7. A couple of the
interfaces use ARSPerl, and we'd like to avoid redesigning the entire
solution.
If any further
Hi,
We are currently migrating from 6.0 to 7.0 (ARS and Asset Management).
What we have seen in version 7 (of Remedy Asset Management) is that in
the related items tabs on the CI, the class name has disappeared from the
table field. So now, you know that the CI is related to something, but
it doesn't sound like, at least to me, that they have actually tested
a scenario in where one does not upgrade from 6.1 to 6.3.
BMC did the testing on AR System 6.0.1 and specifically provides
information on what will be seen by customers who do not or cannot
upgrade. Please review the
Ann,
I'm right there with you. We're stuck on 5.1.2 until we can put new
hardware In place to handle 7.0.1 and CMDB 2.2. However, I am even less
affected because our servers are located in Arizona, so even the OS
won't change time zones, which is a bigger consideration in regards to
the way
Just wondering.. Try 31
On 1/31/07, Mikhail Serate [EMAIL PROTECTED] wrote:
** Hello,
So we tried a value of 16, that didn't work. We tried 7, and that didn't
work either. The AREA is still being called twice.
Here are some logs (user.log) to show it attempts to login twice (I'm
going to cut
whoops did not see that axton.
On 1/31/07, Axton [EMAIL PROTECTED] wrote:
** Add the bits together to implement multiple parameters. e.g., a value
of 31 will disable all callbacks.
Axton Grams
On 1/31/07, Ben Chernys [EMAIL PROTECTED] wrote:
** First, I would code the AREA plug-in to
Netcool 7.1 and the lastest Remedy adapter (not sure of that version)
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Joe DeSouza [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
02/01/2007 08:16 AM
Please respond to
arslist@ARSLIST.ORG
To
Yes I am using the hammer approach now,
after all they are both windows boxes.
Reboot till they talk.
Sent at 10:07am EST
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Answers
Joel,
A similiar thing happened to me, with the main difference being the
installer rolled back and I got a logged error. I was going from 6.3 MSSQL
(NOT using Unicode) to 7.01 on a completely patched w2003k server, and the
workaround was to go to 7.0 first. Upgrading incrementally worked,
As stated in my email, your current version of ARS Perl will work fine
against the 7 AR Server given that it has appropriate (6.3? 6?) shared
libraries and has been installed correctly.
To wit: All ARS API code (including ARSPerl) is compatible with newer
versions of the server notwithstanding
Hi there,
Does anyone have the whitepaper for the Remedy - Telalert integration
for the life of me i cant seem to find it on the new Support Web
thank you
Carin
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The 5.x and 6.x clients seemed to perform a much more graceful job
in 'upgrading' the older clients than what 7.x is doing. I also found that
when installing 7.x clients, it leaves the older clients mostly intact due
to it installing into different directories.
Do your users install the 7.x
No, the change flag is option is used to inform or not the user that
something has been modified on the current form which has not been saved.
My scenario is a bit different. I want to update the core field Last
Modified Date while a user is editing the entry. Read my original post to
I am on Patch 13
I am working on deploying Patch 20 soon.
Our Dev environment's home page is similar, however we have much less
robust machines in Dev. The other pages are running at around the same
speed. However, I have not been able to setup a similar load in the DEV
Mid-Tier..
I have
10:40 I think things are back to normal, lets see how long it lasts for
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Answers Are
All,
I'm having an issue setting up AREA LDAP and hopefully someone can help.
ARS Platform: (on a separate Sun Domain than the Windows Domains, have
setup domain names given in /etc/resolv.conf)
ARS 6.3 Patch 17
Sun / Unix 5.9 (Solaris 9)
Oracle 10gR1 (9 Client)
Windows Active Directory 2000
Hello List,
Wondering if anyone has a list of differences in capabilities with the
thick client vs. the web client? I know a few of them just from working
with the product but want to make sure I dont leave anything out. I
thought there was a white paper out there covering this but I cant
**
Thanks! Now when we apply the patch is it usually pretty quick? Sorry to ask
such a dumb question but I have not been the one doing this before. How long
should users expect to be down? We are 24/7.
Janet Mahan
NSM Systems Admin II
EMBARQ
Voice: 941-766-6199 | Wireless:
Listers-
Does anybody successfullty downloaded patch 20? I've tried from multiple
browesers and FTP clients and the closest i get is ftp in internet explorer
which requires me to download every file individually. it is very, very
frustrating. Do any of you have the whole patch zipped or tar'd?
Five9 Technologies (www.five9technologies.com) is currently seeking an
experienced Remedy Consultant for hire or contract to support a long-term
project with a Fortune 500 company.
Minimum requirement is ITIL foundation-level certification. ITIL Manager
certification preferred.
For consideration
To further clarify skill preferences for the role(s) in Singapore for which
our client is recruiting when speaking of at least 1-2 years comprehensive
ITSM experience we would be particularly interested to hear from those that
have worked with ITSM 7. Please be so kind as to make a note to advise
Hi Mark,
I would ensure that your Oracle schema allows the ARAdmin user privileges
to create views, and ideally compare the account privileges to a working
ARS Database if you have one.
(Especially if you are connecting to a database that was recently imported
using the imp Oracle command) -
Hello List,
This message is aimed at anyone currently using Remedy Knowledge
Management (RKM) -- Tony, Chris???.
We've recently moved our baseline (e.g. operational) Webserver to the
DMZ. We opened a couple holes in the firewall to allow the Webserver to
communicate with the Remedy App
Since they have added the Product Categorization they assume this will give
the users the details they need. I do agree that the Class Name would be useful.
-Original Message-
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Wed, 31 Jan 2007 11:33 AM
Subject: Anyone using Asset
Classification: UNCLASSIFIED
Caveats: NONE
I have patch 20 for windows if that is the one you are needingcan't
help you on the UNIX patch though.
---
Ryan M. Mench
Remedy Development
United States Army
Directorate of Information
Hi,
OS: Redhat Linux
ARS: 5.01.02 with Patch 1389
We have configured AREA LDAP without SSL and it works fine. To enable
SSL, we have to use our certificates. The Security team is unable to
import these certificates into to Netscape's( v 4.79 )cert7.db and
key3.db files. When they use CertUtil to
Thank you, but I need the patch for linux. (I should have mention that in my
first email, sorry)
Matthew L. Wollman
Supervisor of Faculty Staff Help Desk Services
Faculty of Arts Sciences Computer Services
Office (617) 496-8947
Cell (617) 285-6952
[EMAIL PROTECTED]
-Original Message-
There's an installer directory. That's the one you want if you don't
want the individual files.
Dave
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Matthew Wollman
Sent: Thursday, February 01, 2007 10:49 AM
To:
Carin,
You looking at one way or two way integration with Remedy/TelAlert? One
way is real simple to set up. Two way is a little harder but I have
some scripts from a TelAlert training that I took that I could send.
TelALert support folks might be able to give you more current scripts.
Dave
I would think that you would need to set a specific RPC and TCP port on
the RKM server, and open those ports for that host through the firewall.
Haven't yet played with this yet, so I couldn't tell you if RKM pays
attention to the ARTCPPORT and ARRPC, but I would think it would. *grin*
You'd
One of our directors would like to get rid of his pager. He would like
Remedy to send his pages to his cell phone. I can have it send an
email to his cell phone, but it sends all of the stuff such as email
headers to the phone. We just want the standard HD000 bas
been escalated
You could see if one of the online messenger programs could do a better job,
and if it could be run from a command line or something. Also, depending on
your environment, you may be able to output the results of a text file to a
destination or something.
Or, you could tell the boss to get a cell
We use the VText service to send out Text Pages of outages and such to
our people. Good news if your on Verizon. Otherwise, I'm sure you can
get Remedy to interface with Qpage. Qpage uses a modem to connect to
several different paging/cell phone carriers. We were going to use
Qpage, however, we
There is a white paper descibing the difference betweek web and user tool.
You find it on supportweb, under documentation
--
Jarl
On 1/31/07, Seth Wrye [EMAIL PROTECTED] wrote:
Hello List,
Wondering if anyone has a list of differences in capabilities with the
thick client vs. the web client?
Is anyone familiar with or using FlexiMail? I'm just curious to know
what you think, how good it works, etc.
Thanks
TLamy
Remedy Admin
UNH
Durham, NH
Remedy Environment: ARS 6.3 : Apache/Tomcat : HD 6.0 : Oracle 9.2
___
**
Anthony,
we had the same issue.
Spent quite a bit of time on it and only way to make this working was to
actually run Netscape on the Remedy server and connecting to the LDAP server
from there, i.e. typing https://ldapservername:port
https://ldapservername:port/ to the address (port
BMC informed me of a port parameter in the authentication line of the RKM
config file.
Add a parameter to this line like: port=port_number
Where port_number is the number configured for the MidTier to ARS link.
Of course, this parameter isn't mentioned in the Installation or
Hi all,
Last week three of my users suddenly began getting Microsoft IE pop-up
messages. One message says Caught Exception :Syntax Error and
somehow this crashed my TomCat services. All my users then got a
server error (Internal Error page). The other pop-up is: Caught
Exception
6.03: http://www.bmc.com/supportu/documents/57/05/65705/65705.pdf
and 7.0.x: http://www.bmc.com/supportu/documents/57/20/65720/65720.pdf
specifically.
In general, AR System documentation is found at:
http://www.bmc.com/support/hou_Support_ProdAllVersions/0,3646,19097_19695_108018_0,00.html
I worked with a Telalert consultant on a project. I am traveling, but when I
get home I will send you his contact info if you would like. I have attached
some info I had but I think it is old.
Don
Date: Thu, 1 Feb 2007 11:32:44 -0500 From: [EMAIL PROTECTED] Subject: Re:
Remedy -
I'm trying to install a test box to look at version 7.x. I have Centos
and Oracle 10g installed. When I run through the ar_install script
(patched for CentOS) it bombs when it tries to connect to Oracle.
Complete list below.
I can connect to oracle fine from a remote machine and locally using
Claire,
We did this for Cingular. We are using Telalert as the vehicle that
sends out the page to our Alpha Pagers, but you can configure it to also
send out to a SMTP Server. When we first got it setup, we saw that the
Disclaimer attached to all of our external email, caused the message to
Claire we do this at Harvard for Urgent requests. We just mimciced the
normal notification worflow but had it send an email to a mailing-list with
all the Technicains text meassage emails (10-digit [EMAIL PROTECTED]). It was
simple and works great.
Matthew L. Wollman
Supervisor of Faculty Staff
Claire,
What method are you using to send messages to his pager? Often you can
use the same method for cell phones and pagers. It's what we do here
through TelAlert.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of
I can't remember if I posted anything on this topic before, but I figured
I'd share what I've figured out with my testing of ARS+InstantClient.
For those not familiar InstantClient is a stripped down (libs only)
version of the client. Our install 10.2.0.3 with sqlplus component is
only 25MB
Tony,
What is the advantage of using InstantClient over the standard client
installation? I'm new to the Oracle DB side of Remedy, as my last
position was using SQL 2000/2003.
Thanks,
Bruce
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
Reduced maintenance and storage. No X session required to install. No
extra fluff is installed.
Axton Grams
On 2/1/07, Bruce Scott [EMAIL PROTECTED] wrote:
Tony,
What is the advantage of using InstantClient over the standard client
installation? I'm new to the Oracle DB side of Remedy, as
Size. 600+MB vs 25. Plus there's no crummy slow java based install
needed. And updates are a snap. Just replace the files.
--
Tony Worthington
[EMAIL PROTECTED]
262-703-5911
Bruce Scott [EMAIL PROTECTED]
Sent by: Action Request System discussion list(ARSList)
arslist@ARSLIST.ORG
Hey, Y'all:
Environment:
Server: ARS 6.3 P20 on Windows 2003 -remote SQL Server 2000
Client: ARS 6.3 P20 on Windows XP Professional.
Remedy AR User 6.3 Patch 20 crashes when clicking the Report icon.
OK, y'all the honeymoon period is over...I was just boasting yesterday
how great everything
Is this supported ? the documentation says to use the Two_task, and say
remote DB..
your example does not ? I am just asking..
On 2/1/07, Tony Worthington [EMAIL PROTECTED] wrote:
Size. 600+MB vs 25. Plus there's no crummy slow java based install
needed. And updates are a snap. Just
I don't know if BMC supports it. They should, as it's an official Oracle
client.
No matches in the knowledge-base (shocker.) and the Compat Matrix isn't
clear on clients except for saying Requires 32-bit Oracle 10gR2 database
client for connecting to the Oracle database, Oracle RAC supported
I don't see why it would not be supported. It's the specific portion of the
Oracle client that Remedy uses - the OCI api.
Axton Grams
On 2/1/07, Tony Worthington [EMAIL PROTECTED] wrote:
I don't know if BMC supports it. They should, as it's an official Oracle
client.
No matches in the
We too will be sailing into the mists of March 11, 2007 with 5.1.2.
Let's keep in touch about issues/solutions, if any.
Janet Anker
Software Engineer
Information Technology
The Jackson Laboratory
Bar Harbor, Maine 04609
Bruce Scott wrote:
Ann,
I'm right there with you. We're stuck on
Below is a copy of an email my SA sent to me on how he was able to get it
to work:
ITSM requires an outdated version of a Netscape certificate database file
in order to establish an LDAP over SSL link. We were able to generate an
initial database using Netscape Communicator 4.8. It took some
Your problem is you have specified the wrong filter
sAMAccountName=$\User$ should be sAMAccountName=$\USER$
There is no Remedy keyword of $User$, it is $USER$. You can see in your
8th line (the one above the We do not know the user) it is not putting
in the user's login name and just
Hi Claire,
Sounds like a possible LDAP issue to me.
I would suggest checking your LDAP configuration.
Hope this helps. :)
Jase Brandon
Remedy Administration/Development
Customer Support Systems Group
Desk - (615) - 320-4494
Cell - (334) - 318-5426
[EMAIL PROTECTED]
-Original
I've posted this question some days ago but I did not receive any answers
that could resolve the question...
Anybody have an idea?
From: Renaude Roy-Drouin [EMAIL PROTECTED]
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Problem when converting macro to open window active link
It's set to keep previous values.
From: Sullivan, Neil G CTR USAF AFRL/SNOX [EMAIL PROTECTED]
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: Problem when converting macro to open window active link
action - last chance
Date: Thu, 1 Feb 2007 15:27:41 -0500
Is it possible
Because it's an Active Link with Window Open functionality instead of a
Macro. Both fire search functions but I think how the client reacts to
the search is different between the 2 methods.
Dave
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL
I'm assuming you are opening the window to a modify window with your
active link. Why not just have your AL open the search window, without
performing the search, but set the search criteria fields or the
advanced search bar? Then you do the search. If you do a new search,
the values should be
Add field 1005 (Search Bar) to the form your are searching.
Create an active link on button click that does the following:
- Run Process: PERFORM-ACTION-SET-PREFERENCE 23203 1
- Open Window: Search, Form Name, set the Search Bar field to the
query
The run process ensures the Advanced Tool
I will be out of the office starting 02/01/2007 and will not return until
02/02/2007.
I am out sick today. If you need immediate staffing assistance, Pam Cole
will handle any needs in my absence. She can be reached at [EMAIL PROTECTED]
or at 703-818-4614.
Thank you!
Thank you. I will have to ask my users if they agree with this solution
since I'm opening my form in a Modify Window type.
Since I'm opening my regular form from a button on another form, I should
use a push field in order to populate the field 1005 (Search Bar). Since
this field is special,
I'm in the same boat. I use Help Desk, Change and Approval, all 5.0.
ARS 5.1.2 and Mid-Tier 5.1.2. The approval and acceptance process is
nuts here, to do an upgrade of such a visible system in short order is
impossible.
From what I read, the big areas of concern (Web Services, import and
Jack,
Based upon my tests, you should be fine once you do your other patches
and your users are ok with the time mismatch for a few weeks.
Thanks,
Bruce
-Original Message-
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Covert, Jack
Sent:
Hey, Y'all:
I've found a little more quirkiness, or maybe this could be working as
designed.
I exported an .arx file from a 7.0.01 P1 User Tool and attempted to
import it using a Remedy Import Tool 6.3 P20. When I attempt to open
the .arx file, I receive Invalid AR Export format file:
WARNING: We (BMC support eng and I) believe we may have found a new issue with
the latest patch (020). In fixing the DST bug, they may have affected (broke)
an older process.
Process name Application-Bus-Time-Diff appears to now be broken.
If you want to test the process yourself, I have
I found that, too, as well as a bug that when using the 7.0 Import, if I
select a new import file too quickly after finishing an import into a
different form, it just aborts - no errors, just gone. Remedy couldn't
duplicate it (though I just did again last week), and so wouldn't bug it.
Rick
Yo,
Actually I think you could do one more thing and fully emulate what you want...
Do what Frank said...
Add field 1005 (Search Bar) to the form your are searching.
Create an active link on button click that does the following:
- Open Window: Search, Form Name, set the Search Bar field to
James,
I am not sure if you have received any replies yet or if you have resolved
this issue. There's a couple of things I can think of. You may have
already checked these.
1. Looks like you are installing as root. Does root have execute
permissions on the oracle binary files and read access
I have done a 5.1.2 Export to both csv and arx a 7.0.01 Import no problems.
-Original Message-
From: [EMAIL PROTECTED]
To: arslist@ARSLIST.ORG
Sent: Thu, 1 Feb 2007 5:21 PM
Subject: Re: Exporting from ARUser 7.0.01 P1 and Importing with 6.3 P20
I found that, too, as well as a bug
Hey, Rick:
I'll make a note of that bit of quirkiness. So far, the 7.0.01 patch 1
import tool works for me. I'm keeping my fingers crossed, as this is
the first import done on that version. So far its batting a 1000.
I think 6.3 p20 is starting to show issues.
Michelle
I'm working with support to get this resolved; but starting to feel like
I'm going around in circles with them. I'm putting this problem to the
list in case someone has gone through this and can offer some solution.
This is a Dev box on a linux (suse 9) platform running ARS 7.0.1 server
and
All,
We are currently considering a plan to follow the non-DST route because we
don't want to upgrade from 5.1.2 (Senior Management decision). I would
also be interested in issues / solutions.
We are patching both of our Solaris boxes, Windows Mid-Tier and Oracle
Databases. We are 95%
The format of the arx file changed with 7.x. There is a new attribute that
describes the local that was not present in past versions. Trying to import
a file with the 7.x import tool (which expects this extra data) when the arx
was created with a 6.x user tool results in the issue.
As a test,
Have your AR Floating licenses got the same hostid as your AR server in
the license tool?
Mike.
Michael Worts
Remedy Specialist
IGS, Business Consulting Services
ITIL Service Manager Certified
Tel: +44 (0)1962 822273 Mob: +44 (0)7801 755346 Internet:
[EMAIL PROTECTED]
Ben Cantatore
I recall a similar error when the installer user did not have execute
permissions on some of the Oracle directories.
You also might want to try and put ORACLE_HOME/bin in your path
I am curious what you had to do to patch the ar_install script. I was going to
attempt a CentOS 4.4 32bit
I had similar problems the other day because licensing issued me eval
licenses for SLM using a different Site ID (Support ID) than the
production license on the server; the evaluation was done on a trial
P.O. and had to use a non-standard Support ID. The application license
worked (I could install
Hello List
We're having problems with the goto parameter in our LoginServlet. We're
passing in the correct parameter values, however after passing it in, it
cuts of parts of the goto parameter:
The URL we want to go to:
https://midtier/arsys/forms/remprod1/PS_Access_New/Online/?mode=Submit
The
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