Messages by Date
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2010/06/16
Re: [itsm] Configuration Item shown in Customer Page
Marco Vannini
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2010/06/16
[itsm] Configuration Item shown in Customer Page
marco dipalo
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2010/06/01
Re: [itsm] [otrs-i18n] AdminITSMCIPAllocate problem with spanish
Michiel Beijen
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2010/05/21
[itsm] ActionExecution
Nils Leideck - ITSM
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2010/05/21
Re: [itsm] missing type RfC when creating tickets
Udo Bretz
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2010/05/21
Re: [itsm] missing type RfC when creating tickets
Alexander Halle
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2010/05/20
[itsm] Software - Webhosting - Opinion Poll
Berg Oliveira
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2010/05/19
Re: [itsm] Add a new Configuration Item
DANIEL D'AGOSTINO
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2010/05/19
Re: [itsm] itsm Digest, Vol 36, Issue 14
Juan C. Alarcon S.
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2010/05/19
Re: [itsm] Add a new Configuration Item
Gustavo Carbonaro
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2010/05/19
Re: [itsm] Add a new Configuration Item
Alexander Halle
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2010/05/19
[itsm] Add a new Configuration Item
DANIEL D'AGOSTINO
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2010/05/19
Re: [itsm] missing type RfC when creating tickets
Udo Bretz
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2010/05/18
Re: [itsm] missing type RfC when creating tickets
Nils Leideck - ITSM
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2010/05/18
[itsm] missing type RfC when creating tickets
Alexander Halle
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2010/05/18
[itsm] itsm 2.0 - list of workorders
Anton Gubar'kov
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2010/05/12
Re: [itsm] Create a ConfigItem by using the SOAP interface / rpc.pl
Robin Schroeder
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2010/05/11
Re: [itsm] Create a ConfigItem by using the SOAP interface / rpc.pl
Udo Bretz
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2010/05/11
[itsm] Create a ConfigItem by using the SOAP interface / rpc.pl
Robin Schroeder
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2010/05/07
[itsm] Import and Export tickets
Juan C. Alarcon S.
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2010/05/07
Re: [itsm] how to link CIs to attachments ?
Alexander Halle
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2010/05/06
Re: [itsm] how to link CIs to attachments ?
Udo Bretz
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2010/05/06
Re: [itsm] how to link CIs to attachments ?
Nils Leideck - ITSM
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2010/05/06
Re: [itsm] how to link CIs to attachments ?
Alexander Halle
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2010/05/05
Re: [itsm] New LDAP users cannot access the customer.pl
Jorge Furtado
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2010/05/05
[itsm] New LDAP users cannot access the customer.pl
marcelo . mangiacavalli
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2010/05/03
[itsm] OTRS ITSM - [ Service & SLA not Displayed ] [ /otrs/index.pl ] redirection
Jorge Furtado
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2010/05/03
Re: [itsm] how to link CIs to attachments ?
Nils Leideck - ITSM
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2010/05/03
[itsm] how to link CIs to attachments ?
Alexander Halle
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2010/05/01
Re: [itsm] itsm Digest, Vol 35, Issue 13
Jorge Furtado
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2010/04/30
Re: [itsm] OTRS ITSM - [ Service & SLA not Displayed ]
Marco Vannini
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2010/04/30
[itsm] OTRS ITSM - [ Service & SLA not Displayed ]
Jorge Furtado
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2010/04/30
Re: [itsm] AgentITSMConfigItem Class Problem
Marco Vannini
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2010/04/30
[itsm] AgentITSMConfigItem Class Problem
Nils Lewandowski
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2010/04/28
Re: [itsm] congratulation
marcelo . mangiacavalli
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2010/04/28
Re: [itsm] congratulation
Udo Bretz
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2010/04/28
Re: [itsm] congratulation
marcelo . mangiacavalli
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2010/04/28
Re: [itsm] congratulation
Udo Bretz
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2010/04/28
Re: [itsm] congratulation
Nils Lewandowski
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2010/04/28
[itsm] congratulation
Marco Vannini
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2010/04/26
Re: [itsm] itsm Digest, Vol 35, Issue 7
Juan C. Alarcon S.
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Maria Alejandra Piedra
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Leonardo Certuche
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Maria Alejandra Piedra
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2010/04/26
Re: [itsm] itsm Digest, Vol 35, Issue 3
Juan C. Alarcon S.
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Nils Leideck - ITSM
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Maria Alejandra Piedra
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Nils Leideck - ITSM
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Leonardo Certuche
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2010/04/26
Re: [itsm] OTRS-Import/Export Problem
Maria Alejandra Piedra
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2010/03/26
Re: [itsm] Help !!! Relationship - CI - Service - SLA
marcelo . mangiacavalli
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2010/03/26
Re: [itsm] Help !!! Relationship - CI - Service - SLA
Anton Gubar'kov
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2010/03/25
[itsm] Help !!! Relationship - CI - Service - SLA
Leonardo Matarazzo - INFRA-TI
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2010/03/23
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Marco Vannini
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2010/03/18
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Marco Vannini
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2010/03/18
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Marco Vannini
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2010/03/18
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Anton Gubar'kov
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2010/03/18
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Anton Gubar'kov
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2010/03/18
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Marco Vannini
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2010/03/18
Re: [itsm] How can i bind services to a new ticket?
Eduard Ivanov
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2010/03/17
Re: [itsm] How can i bind services to a new ticket?
Anton Gubar'kov
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2010/03/17
[itsm] How can i bind services to a new ticket?
Eduard Ivanov
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2010/03/17
[itsm] R: Re: [ITSM] ITSMConfigItemLayoutAgent
Marco Vannini
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2010/03/17
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Anton Gubar'kov
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2010/03/16
Re: [itsm] Internal SLA's
Michiel Beijen
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2010/03/16
Re: [itsm] Internal SLA's
David Holder
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2010/03/16
Re: [itsm] Internal SLA's
marcelo . mangiacavalli
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2010/03/16
Re: [itsm] Internal SLA's
marcelo . mangiacavalli
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2010/03/16
Re: [itsm] Internal SLA's
Michiel Beijen
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2010/03/16
Re: [itsm] Internal SLA's
marcelo . mangiacavalli
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2010/03/12
Re: [itsm] Internal SLA's
Maria Alejandra Piedra
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2010/03/12
Re: [itsm] Internal SLA's
Maria Alejandra Piedra
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2010/03/12
Re: [itsm] Internal SLA's
Nils Leideck - ITSM
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2010/03/12
Re: [itsm] creating a config item class that allows attachments
Michiel Beijen
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2010/03/11
Re: [itsm] Internal SLA's
Leonardo Certuche
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2010/03/11
Re: [itsm] Internal SLA's
Maria Alejandra Piedra
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2010/03/11
Re: [itsm] Internal SLA's
Leonardo Certuche
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2010/03/11
Re: [itsm] Internal SLA's
Maria Alejandra Piedra
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2010/03/11
Re: [itsm] creating a config item class that allows attachments
Marco Vannini
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2010/03/11
Re: [itsm] [FULL EXPLAINATION] R: customer_company table
Nils Leideck - ITSM
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2010/03/11
Re: [itsm] Internal SLA's
Leonardo Certuche
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2010/03/11
Re: [itsm] Maintaining a journal for config items
Jens Bothe
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2010/03/11
Re: [itsm] Internal SLA's
Anton Gubar'kov
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2010/03/11
Re: [itsm] Internal SLA's
Marco Vannini
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2010/03/11
Re: [itsm] creating a config item class that allows attachments
Anton Gubar'kov
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2010/03/11
Re: [itsm] Maintaining a journal for config items
Konstantin S. Ershov
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2010/03/11
Re: [itsm] New reports not installed
Leonardo Certuche
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2010/03/11
Re: [itsm] Maintaining a journal for config items
Anton Gubar'kov
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2010/03/11
[itsm] Maintaining a journal for config items
Konstantin S. Ershov
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2010/03/11
Re: [itsm] creating a config item class that allows attachments
Marco Vannini
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2010/03/11
[itsm] Internal SLA's
Maria Alejandra Piedra
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2010/03/11
Re: [itsm] New reports not installed
Maria Alejandra Piedra
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2010/03/11
Re: [itsm] New reports not installed
Maria Alejandra Piedra
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2010/03/11
Re: [itsm] New reports not installed
James, Michael
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2010/03/11
Re: [itsm] New reports not installed
Leonardo Certuche
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2010/03/11
Re: [itsm] creating a config item class that allows attachments
Maria Alejandra Piedra
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2010/03/11
[itsm] New reports not installed
Maria Alejandra Piedra
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2010/03/11
Re: [itsm] R: customer_company table
Cheurfa Madani
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2010/03/11
Re: [itsm] R: customer_company table
Marco Vannini
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2010/03/11
Re: [itsm] R: customer_company table
Cheurfa Madani
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2010/03/10
[itsm] R: customer_company table
Marco Vannini
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2010/03/10
[itsm] customer_company table
Cheurfa Madani
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2010/03/10
Re: [itsm] Help Needed: Question about configitem classes
Petros Dolaschjan
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2010/03/10
Re: [itsm] Help Needed: Question about configitem classes
Maria Alejandra Piedra
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2010/03/10
Re: [itsm] Help Needed: Question about configitem classes
Petros Dolaschjan
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2010/03/10
Re: [itsm] Help Needed: Question about configitem classes
Maria Alejandra Piedra
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2010/03/10
[itsm] Help Needed: Question about configitem classes
Petros Dolaschjan
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2010/03/10
[itsm] First Steps on managing CIs
marcelo . mangiacavalli
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2010/03/10
[itsm] Add attribute on link search
Maria Alejandra Piedra
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2010/03/10
Re: [itsm] creating a config item class that allows attachments
Maria Alejandra Piedra
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2010/03/10
Re: [itsm] creating a config item class that allows attachments
Egor Tsilenko
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2010/03/09
[itsm] creating a config item class that allows attachments
Anton Gubar'kov
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2010/03/09
[itsm] composing phone ticket
boonyam lim
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2010/03/09
Re: [itsm] composing phone ticket
Marco Vannini
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2010/03/09
Re: [itsm] [otrs] V 2.4.7 - LDAP authentification
David Holder
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2010/03/09
[itsm] [otrs] V 2.4.7 - LDAP authentification
Ricciarelli, Jean-Marie (Noumea)
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2010/03/03
Re: [itsm] [ITSM] ITSMConfigItemLayoutAgent
Marco Vannini
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2010/03/02
Re: [itsm] Any way to print a list of Config Items?
Marco Vannini
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2010/03/02
Re: [itsm] Any way to print a list of Config Items?
Konstantin S. Ershov
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2010/03/02
Re: [itsm] Any way to print a list of Config Items?
Marco Vannini
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2010/03/02
[itsm] Any way to print a list of Config Items?
Konstantin S. Ershov
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2010/03/02
[itsm] [ITSM] ITSMConfigItemLayoutAgent
Marco Vannini
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2010/02/24
Re: [itsm] Consulta
Leonardo Certuche
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2010/02/24
Re: [itsm] Consulta
Udo Bretz
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2010/02/23
Re: [itsm] Consulta
Leonardo Certuche
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2010/02/23
[itsm] Consulta
Pais Silvina
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2010/02/19
[itsm] How to hide SLA and show Criticality fields to Customer?
Estevam Viragh
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2010/02/17
Re: [itsm] itsm Digest, Vol 33, Issue 5
Pais Silvina
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2010/02/16
Re: [itsm] Consulta
Leonardo Certuche
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2010/02/16
[itsm] Consulta
Pais Silvina
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2010/02/15
Re: [itsm] OTRS::ITSM:: ConfigItem link definitions
Udo Bretz
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2010/02/11
Re: [itsm] ITSM: Searching
Udo Bretz
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2010/02/11
[itsm] ITSM: Searching
Aitor Jauregi
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2010/02/08
[itsm] OTRS::ITSM:: ConfigItem link definitions
Jim Burk
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2010/02/03
[itsm] subscribe
Kari, Vitali
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2010/02/03
[itsm] subscribe
Kari, Vitali
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2010/01/13
Re: [itsm] automated response
Nils Leideck - ITSM
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2010/01/13
[itsm] automated response
jose.jarpa
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2010/01/12
Re: [itsm] itsm Digest, Vol 32, Issue 3
Воробьев Антон Александрови ч
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2010/01/05
[itsm] Klaus Hillebrands ist außer Haus.
hillebrands
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2010/01/05
Re: [itsm] Customer LDAP Sync/Login
Gerren Murphy
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2010/01/05
Re: [itsm] Customer LDAP Sync/Login
Nils Leideck - ITSM
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2010/01/05
[itsm] Customer LDAP Sync/Login
Gerren Murphy
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2009/12/10
[itsm] [Fwd: Config Item Groups]
lucio . aquino
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2009/12/01
Re: [itsm] Question on Ticket Numbering
Klaus Bruno
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2009/11/30
[itsm] Question on Ticket Numbering
Antos, Amy M
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2009/11/30
[itsm] Cannot assign customers to groups
Jose Manuel
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2009/11/19
[itsm] Opening ticket - Priority erase
Guyard Marc NIS
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2009/11/18
[itsm] НА: How can multi tenancy be achiev e in OTRS::ITSM 1.3
Anton Gubarkov
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2009/11/18
[itsm] How can multi tenancy be achieve in OTRS::ITSM 1.3
Ashish Gangani
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2009/11/18
Re: [itsm] [SOLVED] via ACL change ticket action list depending on the ticket type
Michiel Beijen
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2009/11/17
Re: [itsm] change ticket action list depending on the ticket type
Nils Leideck - ITSM
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2009/11/17
Re: [itsm] [SOLVED] via ACL change ticket action list depending on the ticket type
Anton Gubar'kov
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2009/11/17
Re: [itsm] feature: otrs config item "unique" - key
it-news (Josef Lahmer)
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2009/11/17
Re: [itsm] feature: otrs config item "unique" - key
Katta, Lokesh Katta Subramanyam
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2009/11/17
[itsm] feature: otrs config item "unique" - key
it-news (Josef Lahmer)
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2009/11/17
Re: [itsm] Otrs and frozen ticket
Michiel Beijen
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2009/11/17
Re: [itsm] change ticket action list depending on the ticket type
Michiel Beijen
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2009/11/17
[itsm] Errors with DBUpdate-to-2.3.PL! Invalid date
Yaniv Cohen
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2009/11/16
[itsm] Klaus Hillebrands ist außer Haus.
hillebrands
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2009/11/16
[itsm] change ticket action list depending on the ticket type
Anton Gubar'kov
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2009/11/14
[itsm] Otrs and frozen ticket
Guyard Marc NIS
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2009/11/14
[itsm] reports
boonyam lim
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2009/11/11
Re: [itsm] How to create CI Item in OTRS ITSM 2.4
Amol Wadkar
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2009/11/10
[itsm] Buling out ticket forms..
jmcdowell
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2009/11/10
Re: [itsm] How to create CI Item in OTRS ITSM 2.4
Udo Bretz
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2009/11/10
Re: [itsm] How to create CI Item in OTRS ITSM 2.4
Amol Wadkar
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2009/11/10
Re: [itsm] How to create CI Item in OTRS ITSM 2.4
Michiel Beijen
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2009/11/09
[itsm] How to assine SLA to Ticket from Agent Login
Amol Wadkar
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2009/11/09
[itsm] How to create CI Item in OTRS ITSM 2.4
Amol Wadkar
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2009/11/09
[itsm] Service types
Kristin Ekornes Strøm
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2009/11/09
Re: [itsm] Service - CI link
Kristin Ekornes Strøm
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2009/11/07
Re: [itsm] Using Configuration Elements in Ticket Creation
Nils Leideck - ITSM
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2009/11/07
Re: [itsm] Service - CI link
Nils Leideck - ITSM
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2009/10/29
[itsm] RV: itsm Digest, Vol 29, Issue 12
Pais Silvina
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2009/10/29
[itsm] Antwort: Using Configuration Elements in Ticket Creation
sven . ehret
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2009/10/27
[itsm] RV: Welcome to the "itsm" mailing list (Digest mode)
Pais Silvina
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2009/10/26
[itsm] SLA and ConfigItems
magicboiz
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2009/10/23
[itsm] Using Configuration Elements in Ticket Creation
Cristian Marchionni
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2009/10/20
Re: [itsm] Default ticket type
Nils Leideck - ITSM
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2009/10/20
[itsm] ITSMConfigItemZoom
Peter Ploskov
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2009/10/19
Re: [itsm] Default ticket type
Michiel Beijen
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2009/10/19
[itsm] Default ticket type
magicboiz
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2009/10/19
Re: [itsm] [itsm-announce] Release Note OTRS::ITSM 1.3.2 (Whitehaven Beach)
Udo Bretz
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2009/10/19
Re: [itsm] [itsm-announce] Release Note OTRS::ITSM 1.3.2 (Whitehaven Beach)
magicboiz
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2009/10/14
[itsm] Klaus Hillebrands ist außer Haus.
hillebrands
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2009/10/14
[itsm] Understanding SLA
Magic Boiz
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2009/10/14
Re: [itsm] Antwort: Adding new CI
Nils Leideck - ITSM
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2009/10/14
[itsm] Antwort: Adding new CI
sven . ehret
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2009/10/14
[itsm] Adding new CI
Magic Boiz
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2009/10/02
[itsm] few questions about ITSM
Rachid Zarouali
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2009/10/02
Re: [itsm] itsm Digest, Vol 29, Issue 1
jw
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2009/10/02
Re: [itsm] OTRS
Michiel Beijen
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2009/10/01
[itsm] OTRS
Joshua Shire
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2009/09/22
[itsm] Stats functionality for customers
Otrs Customer
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2009/09/22
[itsm] TicketFreeText visibitlity in GenericAgent
Otrs Customer
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2009/09/22
[itsm] Problem Generating Notifications for SLAs
Kaul, Sunjay
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2009/09/22
[itsm] how to AUTOMATICALLY open the ticket
Otrs Customer
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2009/09/22
Re: [itsm] customerr users and general users
John John
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2009/09/20
[itsm] customerr users and general users
Otrs Customer