Re: [A-1-Computer_Tech] Can I stop Google Chrome from updating?

2013-10-13 Thread Donk
Google makes it really hard to turn off auto-updates for Chrome.  It 
should just be a check box, but they force you to edit the Windows 
registry to get it done.

Here's a link to a site that explains the registry edit:
http://www.bleepingcomputer.com/tutorials/disable-chrome-automatic-updates/
If you scroll down just a bit you will see they have provided a small 
file that will automatically change the registry key for you. Look for:
Registry file to set Chrome to Manual Updates only 
http://download.bleepingcomputer.com/reg/chrome/chrome-manual-updates.reg
Download this file.  Be sure to close Chrome and any other Google 
program that might be open. Then right-click the file and choose MERGE.  
You'll be prompted with an are you sure?.  Click yes, and you should 
see a message saying the registry has been successfully updated.  
Hopefully that'll stop the updates.


As for Virtual Memory... VM is really just hard drive space.  If XP runs 
out of free RAM it will start writing data onto the hard drive instead.  
This is a lot slower than using RAM.  And, if your hard drive starts to 
fill up you'll see the messages of low virtual memory.  The best fix 
for this is to add more RAM to the PC.  2nd best fix would be to free up 
hard drive space by uninstall unused programs and deleting unneeded 
data. As a last resort you can maybe manually enlarge the drive space 
reserved for your page file (virtual memory) - here's a site that 
explains how:

http://www.ehow.com/how_5075320_change-virtual-memory-xp.html

Donk


On 10/12/2013 7:58 PM, tlr28...@gmail.com wrote:



I have a Windows XP computer, and loaded Google Chrome because of the 
limited memory.  I'm learning patience :).


Unfortunately, when Chrome updates, it usually crashes and reboots. 
Plus Windows often complains of too low virtual memory.


Is there some way to stop GC from updating? I can't remember if there 
is, and I have checked the program without results.


Thanks,
Theresa








Re: [A-1-Computer_Tech] help with hp g 7

2013-10-02 Thread Donk
I dunno then.  Maybe it's the cable from the mobo to the screen?  If not 
that, then something on the mobo.  It might be un-fixable unless you 
take it to a pro.

Sorry,
Donk


On 10/2/2013 9:22 PM, james barrow wrote:



its not the screen, just got a replacement today, and got the same 
result, back light not working.




*From:* Donk d.knier...@verizon.net
*To:* A-1-Computer_Tech@yahoogroups.com
*Sent:* Wednesday, October 2, 2013 5:21 PM
*Subject:* Re: [A-1-Computer_Tech] help with hp g 7

Well, it seems you've proved that the laptop itself is fine - you've 
just got a defective screen.  It is possible to buy a brand new, 
original equipment, screen for your HP G7.  Cost is about $70 - $100.  
I found a bunch on Amazon and Ebay.  To be honest I've never replaced 
a laptop screen, but I imagine it is fairly simple. Search YouTube for 
instructions before you buy one so you'll know what to expect.

http://bit.ly/1a0ngAX
http://www.amazon.com/HP-PAVILION-G7-1075DX-SUBSTITUTE-REPLACEMENT/dp/B005L8VF8C

Donk


On 10/2/2013 4:07 PM, james barrow wrote:
donk, i just plugged it into a tv with a hdmi, and it worked fine, 
what would you suggest.



*From:* james barrow jjamescbar...@yahoo.com 
mailto:jjamescbar...@yahoo.com
*To:* A-1-Computer_Tech@yahoogroups.com 
mailto:A-1-Computer_Tech@yahoogroups.com 
A-1-Computer_Tech@yahoogroups.com 
mailto:A-1-Computer_Tech@yahoogroups.com

*Sent:* Wednesday, October 2, 2013 12:45 PM
*Subject:* Re: [A-1-Computer_Tech] help with hp g 7

hey donk, it appears to be a back light issue, it will boot up i can 
hear it booking, once it is booted, i can take a flash light and 
shine it on the back of the led, and see the windows desk top, all 
the leds light up like they should. and yes i can enter the bios.



*From:* Donk d.knier...@verizon.net mailto:d.knier...@verizon.net
*To:* A-1-Computer_Tech@yahoogroups.com 
mailto:A-1-Computer_Tech@yahoogroups.com

*Sent:* Thursday, September 26, 2013 5:50 PM
*Subject:* Re: [A-1-Computer_Tech] help with hp g 7

Do you see led's on the keyboard lit up?  Do you hear sounds as if 
the laptop is booting - but you can't see anything on the screen?
When you say you tried 2 different screens I'm assuming you mean 
external monitors?  When you try an external monitor be sure to press 
Fn + F4 to switch the display to the external monitor.
Can you see anything on your screen at all when you boot? Try quickly 
tapping F10 right after you press the power button to see if you can 
enter BIOS setup.
If the screen is totally black during boot, and an external monitor 
doesn't work, but you hear the pc booting up... there's not much you 
can do.  It is probably a failed video chip on the motherboard.


Donk


On 9/25/2013 7:27 PM, jjamescbar...@yahoo.com 
mailto:jjamescbar...@yahoo.com wrote:
hello, i have a hp g7 that the screen back light is not working, i 
have tried changing screens, tried 2 or 3 diff screens, tried 
changing the monitor cable, from the back of the screen to the 
mother board. with no luck, is these something going on i dont know 
about. the screen is a led. 

















Re: [A-1-Computer_Tech] Re: I can't get into my Norton account. Help! Also I might have a bad HD but ...

2013-09-29 Thread Donk
The Norton thing just sounds like a problem with their software - not 
your PC.  I would ask them about it.  This link might work to either do 
a live chat or email their support team:
https://support.norton.com/sp/en/us/norton-core/current/contact

Glad the disk check found no errors, but... 5 or 6 hours sounds like a 
little longer than it should have taken.  Unless you've got a terabyte 
drive or bigger.  If you still get the SMART error on bootup I would 
still talk to Best Buy and try to get a new drive under warranty.

The running slow thing might just be because you've got a lot of 
programs running in the background. Go to Start and type MSCONFIG into 
the search box. This will open the ms config utility. Click the Startup 
tab.  Every item with a check mark starts running at boot and keep 
running.  Too many of these will def slow you down.  If you've got a lot 
- maybe more than 8 or 10 - go here and look each item up to see if it's 
something you need to have running all the time:
http://www.sysinfo.org/startuplist.php
Just type the item into the search box and it will tell you what it is.  
Uncheck as many items as you can then reboot and see if the pc is a 
little peppier.

Donk

On 9/29/2013 7:12 AM, seez...@att.net wrote:
 Thanks for your help.  I haven't went back to Best Buy or communicated by 
 phone or email yet but I will.  What I did after reading your reply was I got 
 a Norton Bootable Recovery Tool DVD from another Windows 7 computer and ran a 
 scan based on virus definitions up to 9-20-13 and found no viruses nor 
 anything else.  Then I attempted what you suggested and checked the hard 
 drive.  The test ran for about 5 to 6 hours and found no problems (That 
 doesn't mean there's nothing wrong with the hard drive but it was a good 
 idea.).  I still am having trouble signing in to the Norton account to get 
 back my Norton 360.  Also I can't get my virus definitions updated on the 
 Norton Internet Security that came with the computer (The one that shows up 
 after you do a recovery and offers you a two month free subscription.).  Also 
 at times the computer seems to be running slowly (For example, it was 
 reacting slowly when I attempted to tell it to check the hard drive.).

 --- In A-1-Computer_Tech@yahoogroups.com, Donk d.knieriem@... wrote:
 The warning error is coming from your hard drive itself - has nothing to
 do with Windows or software.  It's a technology built into drives called
 SMART that is supposed to warn you before a drive totally fails - thus
 giving you time to back up your important data.  So... if the PC is
 under warranty, Best Buy should absolutely install a new drive for you.
 It is NOT a software issue as they say.

 That said... it's not unheard of for SMART to give a false warning. But
 it's rare.  What happens if you press F2, can you boot into windows?  If
 so, I would immediately backup all my important data to a thumb drive or
 external hard drive, etc.  After that, you have a couple options.
 1. you can press F10 to enter BIOS setup. There is likely an option
 somewhere in there to disable SMART. Doing so will get rid of the
 imminent failure warning at bootup. You can then just carry on as
 usual and wait for the sooner-or-later total death of the drive.
 2. or you can enter windows and run a test of the drive.  Called a
 checkdisk.  Start, Computer, right-click the C: drive, choose
 Properties, then the Tools tab. Click check this disk now.  Be sure to
 put a check in the box to try to fix errors.  This will check the
 drive for any bad sectors and try to repair the files. You'll get a
 report at the end telling how many bad sectors were found.  It can take
 several hours to run the check - and be warned that often just running
 the check will be the final nail in the drive's coffin if it was
 starting to fail anyway.  But if the check fixes the errors you will
 have bought yourself a little more time.

   From reading your post... the fact that you had to do a recover, and
 that you are having problems opening programs (Norton), might indicate
 that the drive is already in very bad shape.  So the best thing to do -
 if you're under warranty at Best Buy - is be a little more forceful to
 have them give you a new drive - period!  Talk to a manager.
 Hard drives fail unpredictably - you could not have done anything wrong
 to cause this - it just happens.  So don't let them tell you it's your
 fault.
 Sorry.
 Donk

 On 9/27/2013 7:45 PM, seezero@... wrote:
 I can't get into my Norton account.  After I put my email address and 
 password, I get a small window asking about whether I want to show just 
 secure information.  Then after I make my choice (It does not matter which 
 choice I make.), I just get a blank page.  Can someone please help 
 me?..


 

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Re: [A-1-Computer_Tech] I can't get into my Norton account. Help! Also I might have a bad HD but ...

2013-09-27 Thread Donk
The warning error is coming from your hard drive itself - has nothing to 
do with Windows or software.  It's a technology built into drives called 
SMART that is supposed to warn you before a drive totally fails - thus 
giving you time to back up your important data.  So... if the PC is 
under warranty, Best Buy should absolutely install a new drive for you. 
It is NOT a software issue as they say.

That said... it's not unheard of for SMART to give a false warning. But 
it's rare.  What happens if you press F2, can you boot into windows?  If 
so, I would immediately backup all my important data to a thumb drive or 
external hard drive, etc.  After that, you have a couple options.
1. you can press F10 to enter BIOS setup. There is likely an option 
somewhere in there to disable SMART. Doing so will get rid of the 
imminent failure warning at bootup. You can then just carry on as 
usual and wait for the sooner-or-later total death of the drive.
2. or you can enter windows and run a test of the drive.  Called a 
checkdisk.  Start, Computer, right-click the C: drive, choose 
Properties, then the Tools tab. Click check this disk now.  Be sure to 
put a check in the box to try to fix errors.  This will check the 
drive for any bad sectors and try to repair the files. You'll get a 
report at the end telling how many bad sectors were found.  It can take 
several hours to run the check - and be warned that often just running 
the check will be the final nail in the drive's coffin if it was 
starting to fail anyway.  But if the check fixes the errors you will 
have bought yourself a little more time.

 From reading your post... the fact that you had to do a recover, and 
that you are having problems opening programs (Norton), might indicate 
that the drive is already in very bad shape.  So the best thing to do - 
if you're under warranty at Best Buy - is be a little more forceful to 
have them give you a new drive - period!  Talk to a manager.
Hard drives fail unpredictably - you could not have done anything wrong 
to cause this - it just happens.  So don't let them tell you it's your 
fault.
Sorry.
Donk

On 9/27/2013 7:45 PM, seez...@att.net wrote:
 I can't get into my Norton account.  After I put my email address and 
 password, I get a small window asking about whether I want to show just 
 secure information.  Then after I make my choice (It does not matter which 
 choice I make.), I just get a blank page.  Can someone please help me?

 I was trying to get into my account so that I could reestablish my Norton 360 
 that I lost when my computer crashed.  I then had to recover my computer, and 
 now whenever I start my computer, I always get a hard drive failure is 
 imminent ... replace your hard drive error with the choices of F10 and F2.  
 I tried taking my computer to Best Buy, and they insist that it is a software 
 issue rather than my hard drive.  My coverage is for hardware only.  Can 
 anyone please help me with this part?



 

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Re: [A-1-Computer_Tech] help with hp g 7

2013-09-26 Thread Donk
Do you see led's on the keyboard lit up?  Do you hear sounds as if the 
laptop is booting - but you can't see anything on the screen?
When you say you tried 2 different screens I'm assuming you mean 
external monitors?  When you try an external monitor be sure to press Fn 
+ F4 to switch the display to the external monitor.
Can you see anything on your screen at all when you boot?  Try quickly 
tapping F10 right after you press the power button to see if you can 
enter BIOS setup.
If the screen is totally black during boot, and an external monitor 
doesn't work, but you hear the pc booting up... there's not much you can 
do.  It is probably a failed video chip on the motherboard.


Donk


On 9/25/2013 7:27 PM, jjamescbar...@yahoo.com wrote:



hello, i have a hp g7 that the screen back light is not working, i 
have tried changing screens, tried 2 or 3 diff screens, tried changing 
the monitor cable, from the back of the screen to the mother board. 
with no luck, is these something going on i dont know about. the 
screen is a led.







Re: [A-1-Computer_Tech] Something's wrong with my mom's Kindle Fire HD

2013-09-21 Thread Donk
Hi - I don't use Calibre or even have a Kindle... but I can offer a 
general suggestion.
It sounds like the Calibre queue to send books to the Kindle has gotten 
clogged with too many downloads.  If there is a way to clear this cache 
(or queue) it might solve the problem. You'd have to poke around in 
Calibre's settings for an option to do this.

If clearing the queue isn't possible I would try uninstalling Calibre, 
and then downloading it again and reinstalling it.  This would 
definitely clear the queue, and should not cause you to lose any of the 
book files.  From what I've read, the Calibre library won't be erased, 
and the new installation will find it and import it.
I forget what version of Windows your mom has, but generally you click 
Start, Control Panel, Add/Remove Programs, or Programs  Features. 
You'll come to a list of all the programs installed on the PC.  Select 
Calibre and then click the Uninstall or Remove button.

Hope that helps,
Donk

On 9/19/2013 7:27 PM, seez...@att.net wrote:
 My mom has a Kindle Fire HD that she bought from Amazon.com, and she is 
 having trouble transferring books from her Calibre application to her Kindle. 
  In the past, she could just with a few simple steps get a book copied to her 
 Kindle, and it would not take long at all.  She has only had it for about 4 
 to 6 months.  What does happen now when she tries to transfer a book from her 
 Calibre application to her Kindle Fire HD, is that she gets a list of 3 and 
 sometimes up to 7 different jobs in Calibre even when she is only trying to 
 send one book.  Also it takes a lot longer to get the book sent, and 
 sometimes the book doesn't get sent at all.  Instead she may get error 
 messages.

 When transferring books in this manner, she has the Kindle hooked up to the 
 laptop where the Calibre application is running by means of a USB cable made 
 for Kindle Fire HD's.  We also bought a new cable just in case the previous 
 cable was bad.

 We would appreciate any help that we can get to resolve this problem.



 

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Re: [A-1-Computer_Tech] Problem with Gateway RW-1800C desktop

2013-08-30 Thread Donk
So the psu fan comes on, but absolutely nothing else happens?  It def 
could be the motherboard.  The psu checks itself and if it has no probs 
it sends an ok signal to the mobo to go ahead and boot. So the mobo is 
a prime suspect.  Usually it'll do a series of beeps?
Sometimes a device attached to the mobo might cause it.
I would remove everything but cpu, ram, vid card,  keyboard and mouse - 
and see if you get any action at all.  If so then I'd add the device 
back one at a time to find the cause.

Donk

On 8/30/2013 10:12 PM, ktcomputersyst...@yahoo.com wrote:
 This machine won#39;t power up. Checked PSU, all voltages are ok; checked 
 power switch-it is working.nbsp; Also checked all connections from PSU to 
 mobo, no problem there. Is it possible that the soft-on feature has gone 
 wonky, and repair will mean replacing the mobo? Thanks..Philip

 







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Re: [A-1-Computer_Tech] Laptop speakers stopped working

2013-08-22 Thread Donk
You haven't really done anything that would possibly cause your speakers 
(or sound chip) to break.  So I would still think it's just a setting 
somewhere.
PC makers usually put their own 3rd party sound drivers on new systems.  
So, I would check to see if there's another set of volume or mute 
options - other than XP's own settings. Look in Control Panel for a 
category other than XP's Sound and Audio Devices category.  I have a 
Dell that shows a category called SigmaTel Audio.  Yours may be called 
something different.  You can look under Start, Programs too.  Or even 
Add Remove Programs in Control Panel.  Your manual would likely tell 
you if there's 3rd party audio drivers installed.

Anyway, it wouldn't be unheard of for a separate setting to mute the 
speakers and/or the ear bud jack.  There are situations where you want 
to be listening to both the speakers and the buds at the same time.
Poke around.  :-)

Donk
Also - you can uninstall Windows updates in Add/Remove Programs. In 
case you think it was a Windows update that broke the sound.


On 8/22/2013 11:07 AM, thunderrz wrote:
 Turned my HP laptop with XP off Tues night and the sound was fine. Next day 
 no sound came from the speakers.
 I tried system restore back to the time I had turned it on Tues, because I 
 had done some Windows updates. Looked at all the sound and volume settings... 
 Not mute  all high. Device mgr has no  X or !  But I went to the audio 
 driver and had it reinstall. Still nothing.

 Sounds fine through headphones. I found a forum where a bunch of people said 
 their sound went off after using an external speaker. I had not done that. 
 But I tried their advice... Push headphone in and out 20-30 times.  Helped 
 them but not me.

 The last 2 things I had done was to connect my cell by data cable to try to 
 add ringtones (didn't work) and get pics off. Then I updated apps on iTunes 
 and synced my gen 4 iPod.

 Any help would be appreciated. Thanks







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Re: [A-1-Computer_Tech] Once again - how can I go back to default settings on my computer?

2013-08-21 Thread Donk
Yeah, both those methods I mentioned will totally erase everything 
you've added to the computer since you bought it.
I'm not sure what your original problem is, but if you can still boot 
into windows you can still back up your music, documents, etc., before 
you reformat. Depending on how much music and data you've got you can 
put it on a thumb drive, or external hard drive, or even upload it to a 
service like DropBox.

I'm guessing the F1 thing you mentioned uses the manufacturer's disk 
image that is stored on a hidden partition of your hard drive.  When you 
start it by pressing F1 you'll come to some menus asking what you want 
to do.  Sometimes it will ask if you want to backup your personal data 
before you restore it.  It will copy your data to a part of your hard 
drive that won't be affected by the reformat. Then after the restore it 
will copy the data back to where you originally had it.  I've seen this 
in a few pc's and it worked well. You should be able to safely try the 
F1 thing just to see what options you have.  It won't do the actual 
deed without asking you if you are SURE at least a couple times.

Donk

On 8/20/2013 11:12 PM, Cindi Wass wrote:
 OK, I kind of figured that, but thanks for the second opinion. :-) and for 
 another second opinion, I guess that would erase all the music I downloaded, 
 too. I'm not sure I want to risk that yet. I had cd's that I downloaded that 
 I no longer have the discs of. But -- I may have to do that. Oh well. Thanks 
 for your response. I also read that I can press F1 as soon as the computer 
 turns on, and then do a system restore without a restore disk. I'm pretty 
 sure I kept a restore disk but I'll have to go through all my things.



 
   From: Donk d.knier...@verizon.net
 To: A-1-Computer_Tech@yahoogroups.com
 Sent: Tuesday, August 20, 2013 10:32 PM
 Subject: Re: [A-1-Computer_Tech] Once again - how can I go back to default 
 settings on my computer?
   



 Sorry, but there isn't a way to go back to a date that's not listed in
 Windows System Restore.
 If you can't fix your problem in the current windows operating system,
 you have 2 options:

 1. If your computer is a major brand like Dell, HP, Acer, etc. it
 probably came with a method that will quickly restore it to the way it
 was the day you bought it.  But all data and programs you've added since
 you bought it will be erased and have to be re-installed. If you post
 the brand and model we can tell you if it has this ability.

 2. If you have a Windows installation disk, you can reformat the drive
 and install windows from scratch.  Again, this will totally erase
 everything on the hard drive. But it also will clean your system of any
 adware, viruses, and accumulated junk.  So it'll run great.  This method
 can take a while, since you have to install Windows and then download
 and install all the correct drivers.

 Donk

 On 8/20/2013 11:10 AM, cleanboost2 wrote:
 Thanks. I tried doing system restore, but it will only allow me a few weeks. 
 How can I go back six months or more and do a restore?




   

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Re: [A-1-Computer_Tech] Turned on computer and firefox would not run

2013-08-21 Thread Donk
Ok, first - I don't understand what you mean when you say I opened with 
explorer?

I would reboot and see if the prob is fixed.  If not, then be sure 
Firefox is closed (and Thunderbird too if you have it), then press 
Start, All Programs, and find Mozilla Firefox in the list. Hold down the 
Shift key and click to open Firefox.  You should see a message saying 
you are entering Firefox safe mode.  Hopefully your bookmarks, etc. will 
be there.  Now close and reopen FF and see if the problem is fixed.
Repost if not fixed.  There are other things to try.  I doubt your stuff 
is permanently gone.  :-)

Donk

On 8/21/2013 11:36 AM, snowyowl5562 wrote:
 so I opened with explorer and now all of my internet information and 
 bookmarks and history are gone,  running windows 7 on Toshiba satellite 305 
 was working fine, I shut down for about an hour todo some errands was not on 
 any unfamiliar sites.  any idea how to get my info back.  Tried restore to 
 the 14th and no luck
 Teresa in FL



 






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Re: [A-1-Computer_Tech] Once again - how can I go back to default settings on my computer?

2013-08-20 Thread Donk
Sorry, but there isn't a way to go back to a date that's not listed in 
Windows System Restore.
If you can't fix your problem in the current windows operating system, 
you have 2 options:

1. If your computer is a major brand like Dell, HP, Acer, etc. it 
probably came with a method that will quickly restore it to the way it 
was the day you bought it.  But all data and programs you've added since 
you bought it will be erased and have to be re-installed. If you post 
the brand and model we can tell you if it has this ability.

2. If you have a Windows installation disk, you can reformat the drive 
and install windows from scratch.  Again, this will totally erase 
everything on the hard drive. But it also will clean your system of any 
adware, viruses, and accumulated junk.  So it'll run great.  This method 
can take a while, since you have to install Windows and then download 
and install all the correct drivers.

Donk


On 8/20/2013 11:10 AM, cleanboost2 wrote:
 Thanks. I tried doing system restore, but it will only allow me a few weeks. 
 How can I go back six months or more and do a restore?








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Re: [A-1-Computer_Tech] Wireless Mouse

2013-08-14 Thread Donk
I don't know Linux at all, but...
If it only happens in one program... check the program's settings for an 
option to treat a single click as a double click.
If it happens in all programs try deleting and re-installing the 
logitech drivers.  Not sure how to do this in Linux but I'm sure you 
know.  :-)
Try the mouse on any other machine - just to eliminate a defective mouse 
(instead of a software issue).

Donk


On 8/14/2013 8:54 PM, Do Good Things wrote:
 My mouse has developed an annoying double-click problem i.e. it
 double-clicks when I want a single click.  I've set the double-click speed
 to its slowest possible setting and it persists.

 Any thoughts?

 Using:
 Dell Latitude E6400
 Logitech Mouse
 Ubuntu 13.04







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Re: [A-1-Computer_Tech] network help

2013-08-12 Thread Donk
You won't mess anything up.  First step is get all 3 connected to the 
web.  When the router can see all 3 pc's you can start setting up the 
network 1 by 1.
How many are connected to the web now?
What do you mean about the adapter giving you problems?

Donk

On 8/11/2013 11:02 PM, Ray F wrote:
 New to the network stuff Only had the laptop to start but picked up the
 other two along the way and now that I am wireless in the house thought I
 would try. No idea what to do and afraid I'll mess something up. The desktop
 adapter gives me enough problems.


 - Original Message -
 From: Donk d.knier...@verizon.net
 To: A-1-Computer_Tech@yahoogroups.com
 Sent: Sunday, August 11, 2013 8:06 PM
 Subject: Re: [A-1-Computer_Tech] network help


 You'll be able to network any of your 3 pc's that are wireless network
 capable.  Almost all laptops come with built-in wireless. For your other
 2 pc's... the OS doesn't matter - the PC's themselves have to have a
 wifi card or chip in order to connect wirelessly. Of course, if they
 don't you can buy a little USB wifi adapter for as little $15.  Plug it
 in and you've got wifi!

 For the laptop, look for a little icon light somewhere near the keyboard
 that looks like radar beams.  Or, go to Start, and type DVMGMT.MSC to
 open device manager. Look for the category Network Adapters. See if
 there's a wifi device installed (ethernet is not wifi).  Or, go to
 Control Panel and look at the Network And Sharing section to see if
 there's a wifi connection available. Many laptops that do have wifi have
 a little switch somewhere on the case to turn wifi on or off (be sure it
 is on).

 Look at the 2 PC's as above to see if they have wifi.  Most PC's in the
 past 5 or 6 years come with wifi built into the motherboard chipset.
 Once you get all the computers connected to the Uverse router, it should
 handle the sharing of files, etc. between all the machines it sees.  If
 not, repost and we can help you set up the LAN between your 3 computers.

 Donk


 On 8/11/2013 5:45 PM, Ray F wrote:
 actually 3 and different OS. 1 XP 1 Vista and 1 Win 7.


 - Original Message -
 From: Ray F rf6...@bellsouth.net
 To: A-1-Computer_Tech@yahoogroups.com
 Sent: Sunday, August 11, 2013 5:32 PM
 Subject: [A-1-Computer_Tech] network help








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Re: [A-1-Computer_Tech] Freeze up and lag

2013-08-12 Thread Donk
After the reformats and reinstalls did you install all the correct 
drivers?  It's easy to forget the mobo chipset drivers which are very 
important.  Check device manager for any red X's or yellow ?'s.
After a clean reinstall the pc should run great.  Otherwise you must 
have some defective hardware.  Have you cleaned the dust off power 
supply fan and cpu and chipset and video card fans?  Could be causing a 
heat issue after 10 minutes.

Donk

On 8/11/2013 7:38 PM, sport_tigger wrote:
 When I first start up my computer, it runs well.  But after 10 minutes, it 
 begins to slow down, freeze up for a moment, or when watching video, lags 
 behind.

 I run Windows XP and use Firefox for internet.  I've formatted and 
 reinstalled Windows twice.  I've used Norton Anti-virus and Systemtech 8, and 
 scanned for malware and adware and comes up clean.  I've deleted cookies 
 numerous times (usually helps for a few minutes).  I've defragged a couple of 
 times.

 Is there anything else I can do to fix this?








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Re: [A-1-Computer_Tech] network help

2013-08-11 Thread Donk
You'll be able to network any of your 3 pc's that are wireless network 
capable.  Almost all laptops come with built-in wireless. For your other 
2 pc's... the OS doesn't matter - the PC's themselves have to have a 
wifi card or chip in order to connect wirelessly. Of course, if they 
don't you can buy a little USB wifi adapter for as little $15.  Plug it 
in and you've got wifi!

For the laptop, look for a little icon light somewhere near the keyboard 
that looks like radar beams.  Or, go to Start, and type DVMGMT.MSC to 
open device manager. Look for the category Network Adapters. See if 
there's a wifi device installed (ethernet is not wifi).  Or, go to 
Control Panel and look at the Network And Sharing section to see if 
there's a wifi connection available. Many laptops that do have wifi have 
a little switch somewhere on the case to turn wifi on or off (be sure it 
is on).

Look at the 2 PC's as above to see if they have wifi.  Most PC's in the 
past 5 or 6 years come with wifi built into the motherboard chipset.
Once you get all the computers connected to the Uverse router, it should 
handle the sharing of files, etc. between all the machines it sees.  If 
not, repost and we can help you set up the LAN between your 3 computers.

Donk


On 8/11/2013 5:45 PM, Ray F wrote:
 actually 3 and different OS. 1 XP 1 Vista and 1 Win 7.


 - Original Message -
 From: Ray F rf6...@bellsouth.net
 To: A-1-Computer_Tech@yahoogroups.com
 Sent: Sunday, August 11, 2013 5:32 PM
 Subject: [A-1-Computer_Tech] network help


 Now that I have wifi via U Verse is it possible to set up home network? I
 have a desktop and a laptop. Nothing major just access files and maybe
 transfer one to other. Printer connected to either.

 Thanks for any help

 [Non-text portions of this message have been removed]







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Re: [A-1-Computer_Tech] Re: Home page

2013-08-11 Thread Donk
Cool.  Glad it's fixed!


On 8/11/2013 9:18 PM, Tom M. wrote:
 Well, I labored over the prospect of reinstalling FF.  I then googled
 Firefox repair.  I found I could go to help and then troubleshoot, and
 in the upper right corner was a box that said reset Firefox.  After I
 did that, all was back to normal.  Obviously something got corrupted
 somewhere. (damn computers!) :~)

 Thanks for the comments!


 [Non-text portions of this message have been removed]








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Re: [A-1-Computer_Tech] Re: Home page

2013-08-10 Thread Donk
You can certainly try uninstalling and reinstalling FF.  I think FF 
will automatically move your booksmarks to the new installation - but 
just to be safe... use FF's import and backup feature to backup the 
bookmarks.  It will create one file in the location of your choosing, 
with a .json file extension.  It's easy to re-import them into the new FF.
You might have to reinstall any extensions or plugins, but the new FF 
install will usually help you do this.  FF is pretty smart.   :-)

A glitch like you describe might be caused by FF not shutting down 
properly.  If FF doesn't shut down correctly it will think it crashed 
and then open to your last session - a convenience feature. When you 
close FF be sure to give it a few seconds to totally close itself.  
Also, I would check to be sure it is closing completely by checking to 
see if the FF process is shut down.  You didn't mention your windows 
version, but open FF and press Control/Alt/Delete to open Task Manager.  
Click on the Processes tab.  You'll find the FF process in the list.  
Now, close FF and see if the process disappears.  If not, right-click it 
and choose to end the process. Give it a few seconds and reopen FF.  You 
should see your normal homepage.  I guess the normal fix for this would 
be to reinstall FF anyway, but at least you've narrowed down the problem 
and can repost with that info.

Donk


On 8/10/2013 10:15 AM, Tom M. wrote:
 Hi and thanks for the responses.

 I looked and found that I had the previous FF version and updated to
 22.  However it is still doing the same thing.  Believe me, I know about
 the options and general tab and setting the home page on opening the
 browser.  That's the problem, I can't understand why it is going to the
 last page visited, no matter what it was.

 I'm wondering about reinstalling FF completely.  Think that would help
 and would it change anything or cause me to lose anything?

 Thanks again


 [Non-text portions of this message have been removed]







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Re: [A-1-Computer_Tech] Home page

2013-08-09 Thread Donk
What version of FireFox are you using?  I have the latest version - 
22.0.   If you go to the Options section, click on the General tab. 
Here you should see a place to set which homepage you want, and you 
should see an option called When FireFox starts  Click the little 
down arrow and choose:  Show My Home Page.
I think you have checked the option: Show my windows and tabs from my 
last session.

Donk


On 8/9/2013 9:47 AM, Tom M. wrote:
 I use Mozilla Foxfire for my default browser.  I've always got the
 options set to open with my home page.  I haven't changed a thing and
 now it always opens with the last page I visited before closing it.
 I've tried to jar it by changing to the default page, the foxfire
 page, and it will do that, but when I change back, it always keeps
 opening on the last page visited.

 Any suggestions?


 [Non-text portions of this message have been removed]








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Re: [A-1-Computer_Tech] Home page

2013-08-09 Thread Donk
Yep, you can have as many pages as you want auto open when you start 
FF.  They each open in a different tab.  :-)

Donk



On 8/9/2013 4:00 PM, Holly wrote:
 I always select the one Tom mentioned.  I find it very helpful.   However,
 if I've closed all the windows when I exit I have it set up to open certain
 pages.  I accomplish that by opening those I want and then in the Home Page
 section click on Use Current Pages.  Best of both worlds.

 Holly

 On Fri, Aug 9, 2013 at 9:46 AM, Donk d.knier...@verizon.net wrote:

 What version of FireFox are you using?  I have the latest version -
 22.0.   If you go to the Options section, click on the General tab.
 Here you should see a place to set which homepage you want, and you
 should see an option called When FireFox starts  Click the little
 down arrow and choose:  Show My Home Page.
 I think you have checked the option: Show my windows and tabs from my
 last session.

 Donk


 On 8/9/2013 9:47 AM, Tom M. wrote:
 I use Mozilla Foxfire for my default browser.  I've always got the
 options set to open with my home page.  I haven't changed a thing and
 now it always opens with the last page I visited before closing it.
 I've tried to jar it by changing to the default page, the foxfire
 page, and it will do that, but when I change back, it always keeps
 opening on the last page visited.

 Any suggestions?


 [Non-text portions of this message have been removed]





 

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Re: [A-1-Computer_Tech] 4 year compaq service rant/question

2013-08-07 Thread Donk
Hi Theresa - no worries about taking too long.  :-)And yay for David 
for not charging you!

Intermittent probs like yours are not unusual at all.  You can stop 
worrying about a virus - a virus would never cause the beeps. The timing 
of the beeps is a code, but basically you can be sure you have a major 
hardware problem.  Could be the ram sticks.  Could also be many other 
things - a defect somewhere on the motherboard. Could be the processor. 
Could even be the hard drive.
If it were me...
First thing I would do the next time I was able to get into windows is 
quickly back up my personal data.  My Documents folder for sure. For 
Thunderbird you can copy your whole profile folder to your backup device 
- with you I imagine that folder will be pretty huge. :-)Here's how 
to find the profile folder:

On Windows 7  Vista Thunderbird data is stored at: C:\Users\user 
name\AppData\Roaming\Thunderbird\
On Windows XP Thunderbird data is stored at: C:\Documents and 
Settings\user name\Application Data\Thunderbird\
If it turns out to be that your hard drive is defective you want to get 
your stuff copied from it now!

Second thing I would do is run a check of your hard drive.
Right-click start button and choose Computer.
Right-click the C: drive and choose Properties.
Click the Tools tab and click Check Now.  Put a check in both boxes 
and click OK or Start.
You might be told it can't be checked until a reboot - if so just say ok 
and reboot.  The scan will auto-start.
It could take quite a while - maybe up to 2 hours.  You'll eventually 
see a report saying no errors were found  (we hope, haha).
I should warn you that often, if a drive is failing, running a check 
disk will be the final nail in its coffin.  That's why you should backup 
FIRST.

To sum up:  It's almost certainly a hardware prob (not a virus or 
software program).  If it's the hard drive you can buy a new one for 
less than $100, reinstall windows, restore your backups and programs, 
and be 100% fine.  But if it's another piece of hardware, and you can't 
figure out which, a new pc is likely in your near future.
If you get a new PC, and your old hard drive is healthy, it's not 
difficult to clone your old drive onto the new one.  The new one will 
come with software to do just that.

Good luck,
Donk



On 8/7/2013 6:17 PM, Theresa Ramseyer wrote:
 Hey Donk,

 One of the most hair pulling things about this is that I had Thunderbird
 pretty much cleared out.  My bad luck strikes again, I guess.

 The strangest thing is that I don't have anything on automatic updates, so
 there should have been no software changes either.  Every early Tuesday
 morning I have diagnostics scan everything, and I have daily and weekly
 Avast scans going, plus I have run Bitdefender's online scan.

 Empire Electric did have a brownout over last weekend, but as far as I
 know, my computer wasn't plugged in at the time. We are having our
 summer-into-fall weather with big thunderstorms, why so early I don't know,
 and usually with those I unplug everything.

 Theresa


 On Sat, Aug 3, 2013 at 10:06 PM, Donk d.knier...@verizon.net wrote:

 Hi Theresa -
 If I recall, your biggest problem was with your email.  Couldn't get
 Thunderbird to sort your messages correctly, etc.  Sorry you couldn't
 get that fixed.  I don't know what else might have happened to your PC,
 but here are a couple thoughts:
 I don't think most people consider PC's disposable.  Maybe what the
 Best Buy guy meant was that since new computers can cost as little as
 $500, you have to think twice about paying a shop $300 in repairs -
 especially if the PC is 4 or more years old.  I think Best Buy charges
 WY too much for repairs.  It sounds like your tech guy charges a lot
 too. I think most people have a techie type person somewhere in their
 orbit who will gladly help out.  Is there anyone of your friends or
 family that knows a friend of a friend who is tech savvy and can help
 for free?  Just a thought.  I help all my relatives and friends gratis.

 Anyway... not knowing what your PC is doing at home but not at the shop,
 it's hard to suggest a fix.  One free thing that would be a last resort
 before paying a shop money would be to reformat the hard drive and
 reinstall windows from scratch.  Lots of times computers get s
 messed up with conflicting software that the only fix is to erase
 everything and start from scratch.  In order to reformat you'll need at
 least a little tech savvy and a Windows disk to reinstall windows.
 There are a zillion good step-by-step sites that explain how to reformat
 and reinstall.  That is the route I'd take before paying anyone anything.
 Most major brand PC's (like Dell, HP, Sony, etc) have an easy way to
 reformat and restore the PC to factory settings with a few clicks. If
 you provide the brand and model number of your computer we can check out
 if it has an easy restore function.

 Good luck,
 Donk


 On 8/3/2013 6:39 PM, Theresa Ramseyer wrote

Re: [A-1-Computer_Tech] 4 year compaq service rant/question

2013-08-03 Thread Donk
Hi Theresa -
If I recall, your biggest problem was with your email.  Couldn't get 
Thunderbird to sort your messages correctly, etc.  Sorry you couldn't  
get that fixed.  I don't know what else might have happened to your PC, 
but here are a couple thoughts:
I don't think most people consider PC's disposable.  Maybe what the 
Best Buy guy meant was that since new computers can cost as little as 
$500, you have to think twice about paying a shop $300 in repairs - 
especially if the PC is 4 or more years old.  I think Best Buy charges 
WY too much for repairs.  It sounds like your tech guy charges a lot 
too. I think most people have a techie type person somewhere in their 
orbit who will gladly help out.  Is there anyone of your friends or 
family that knows a friend of a friend who is tech savvy and can help 
for free?  Just a thought.  I help all my relatives and friends gratis.

Anyway... not knowing what your PC is doing at home but not at the shop, 
it's hard to suggest a fix.  One free thing that would be a last resort 
before paying a shop money would be to reformat the hard drive and 
reinstall windows from scratch.  Lots of times computers get s 
messed up with conflicting software that the only fix is to erase 
everything and start from scratch.  In order to reformat you'll need at 
least a little tech savvy and a Windows disk to reinstall windows.  
There are a zillion good step-by-step sites that explain how to reformat 
and reinstall.  That is the route I'd take before paying anyone anything.
Most major brand PC's (like Dell, HP, Sony, etc) have an easy way to 
reformat and restore the PC to factory settings with a few clicks. If 
you provide the brand and model number of your computer we can check out 
if it has an easy restore function.

Good luck,
Donk


On 8/3/2013 6:39 PM, Theresa Ramseyer wrote:
 -- Forwarded message --
 From: Theresa Ramseyer tlr28...@gmail.com
 Date: Sat, 3 Aug 2013 17:29:39 -0500
 Subject: 4 year compaq  service rant/question
 To: a-1_computer_t...@yahoogroups.com

 I have a Compaq, about 4 years old, that has practically died. Thought
 it was memory or motherboard. Will work at the tech's office fine now,
 but not here.

 Both of us are baffled, so I stopped at Best Buy this morning and
 asked what they thought. He agreed, but from some of what he said,
 companies see computers as throwaway items now. Why?
 I don't anyone who can afford $300+ every year and/or $200+ for their
 service subscription. I know a lot of people! Not to mention that
 almost every computer will be sent to a service center.
 I'm not asking for a $100 computer, and I understand BB's reasoning.
 I'm just stuck between a rock and a hard place, and sick that it costs
 as much as my computer to see if it will act up for them - with a good
 chance I'll end up needing a new computer anyway. $300+ before
 purchasing a computer, and then when it breaks just buy a new one? Not
 for me or many folks I know. Thanks for listening. Theresa


 

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Re: [A-1-Computer_Tech] Re: New Computer

2013-07-24 Thread Donk
Win8 comes with a feature called Hyper-Virtualization.  Basically this 
creates a virtual machine, which kind of takes a section of RAM and 
makes your system think it is a separate hard drive.  Then, you can 
install XP as you normally would.  Then you can install your old apps 
just like you normally would, but they'll go into the virtual XP.   This 
all happens inside Win8.  Supposedly, you'll be able to click the icon 
of an XP program and it will automatically open in the virtual XP, 
instead of Win8.  In other words it's seamless and you won't even notice 
you're leaving Win8.

Free virtual machine software has been around for years.  Other free 
programs to create a VM are Oracle Virtual Box, or VMWare (I forget the 
company).  The downside to VM's is that they are pretty geeky to set 
up.  To be honest I've never done one, but the instructions can be a bit 
daunting - even the Hyper-V included with Win8.  Another downside is 
that lots of people report they can be flakey - meaning there are 
glitches like XP not seeing USB devices you plug in, and possible probs 
with mouse operation, etc.  Also, you mention games. VM's, as far as I 
know, don't support 3D, so most current major games won't run on them.  
Simple games probably will.  VM's are mainly designed for developers who 
write programs and need to quickly test them in different operating systems.

Win8 also has a compatibility mode which is much simpler to use. You 
just tell Win8 to run your program in XP Mode and it will try to trick 
the program into thinking you have XP.  Win7 also has this feature, and 
I've tried it, but still some of my XP programs won't run - possibly 
they've improved it in Win8.

Holly, I know you mentioned you'll have an AMD processor.  Some AMD's 
won't support Hyper-V.  If you give the exact model I can check it out.  
I think all Intel i-core chips will support it.  You def have ample RAM 
and HD space to run a VM!
So the main downside to using a VM for your XP apps is (for me) the 
installation of the VM.  Here's a site with a good explanation of Hyper-V:
http://windows.appstorm.net/how-to/virtualization/is-hyper-v-in-windows-8-worth-using/

But don't despair!  I believe MOST of your software will run fine on 
Win8.  Most of mine did.  Holly, I'm quite certain your version of Word 
or MS Office will run fine - mine did. I don't think MS wanted to 
alienate and anger a zillion old office users, so they made sure it 
would work.  There might be a couple apps that fail - but you can find 
replacements for them like I did.  It'll be ok.   :-)

Donk



 Donk,
 You've been talking about dual booting but I've heard Win8 has a virtual 
 machine running XP.  I thought that could run my old games or programs. Is 
 that wrong?

 Thanks






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Re: [A-1-Computer_Tech] New Computer

2013-07-23 Thread Donk
Hi Holly -
I'd like to tell you the jump from XP to Win7 or Win8 won't affect your 
programs or devices... but it wouldn't be true.  I recently upgraded one 
of my own machines and was surprised how many of my old  programs 
wouldn't run.  It's the switch from XP's 32bit architecture to 64bit 
that really causes probs in old software and hardware.  Now, LOTS of old 
programs will run.  You can usually find out if you google is 
'nameofprogram' compatible with windows 8?  Or if you go to the program 
makers website FAQ section. Most of the apps that wouldn't run for me 
were old, small utilities.  But there were a couple biggies that I had 
to find replacements for. Thank goodness MS Office XP still runs!
If there are apps you simply can't do without you could set up a dual 
boot so you can use either Win8 or XP.  If you still have your XP disks 
it's not hard to set up the dual boot. Have your guy create a 2nd 
partition on the new HD, or use one of your old hard drives. You won't 
be able to simply put your current XP drive in the new PC and boot into 
it, unfortunately.
But... when I did my upgrade from XP to Win7 I had to replace quite a 
bit of software, and had to throw away a scanner and printer which were 
old but perfectly fine for me. G.

Here's another thought I tell people who are upgrading to Win8.  You 
know that Win8 is designed for touch.  You can certainly use it with 
only keyboard and mouse, but it is totally, and excellently created for 
touch.  I don't know if a monitor is coming with your PC, but if so, be 
sure to get a touch capable monitor.  Touch is the future, and all the 
monitor makers are in the process of converting their factories to build 
touch monitors.  Soon, I think, you won't be able to buy a non-touch 
monitor.  Of course, you'll still need a mouse and keyboard, but often 
reaching up and touching the screen will become 2nd nature.

The specs of your new build sound great - core i5, Gigabyte mainboard, 1 
TB HD.  For win8 be sure to have at least 4GB RAM.  4GB is ok, but 
anything you can add to that would be great.  RAM is very cheap right 
now, so maybe get another 2GB or 4GB if possible.  If you do a LOT of 
video or photo editing the extra RAM is more important - as well as a 
separate video card (instead of the one included on the mainboard).

Going from XP to Win8... there is a fairly steep learning curve. It's 
quite a bit different - the same stuff is all there but it's in 
different places.  Lots of people get frustrated and wanna go back. 
Don't be that person.  Just stick with it a while and you'll soon prefer 
it to XP.  Would you want to go back from XP to Win98?   :-)

So, yeah, leaving XP is a bit of a challenge and hassle.  But it's just 
something that's gotta be done eventually - by everybody.  I think 
you'll love your new PC!  Feel free to repost with any questions or 
problems after you get it.

Don



On 7/23/2013 12:31 AM, Holly wrote:
 I continue to have trouble accessing my all programslist and have
 problems with sound.  I had planned to add RAM and a new sound card in my 7
 year old computer.  The computer guy I spoke with said the sound might be
 on my motherboard and that could be a sign that it's days are numbered.
 I've held onto it this long because I didn't want to upgrade Windows from
 XP.  I have so many old programs that I'm not sure will work on Windows 8.
 But the slowness of my computer and these other issues make me realize I
 have to bite the bullet and get going.

 I always have my computers built  to my needs and have gotten an estimate.
 I remember reading somewhere that you should definitely not get a AMD
 processor and that the best was an Intel something.  He has listed Intel
 Core i5 3330 CPU.  Also a Gigabyte 1155 Motherboard.  The rest seems good,
 a Western Digital hard drive, for example.  I'm also getting a cover for
 one of my old hard drives that holds a lot of my art stuff so I can
 selectively access it without loading up my new 1 TB hard drive.  Yikes!

 Any other tips you can give me.  I'm stalling a bit because it really
 worries me about my programs.  I can, however, keep the old one because I
 won't be removing the C: drive.  Just my E: drive which was one from my
 former computer.

 Holly






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Re: [A-1-Computer_Tech] New Computer

2013-07-23 Thread Donk
My MS Word 2002 (and office 2002) works fine under win7 (and I would 
assume win8).  Photoshop 7.0 works fine too - but I don't use any 
plug-ins, so can't vouch for them.
The old games and stuff are a crap shoot - you won't know till you try - 
unless you can find someone on google who's already tried it.
Yeah, dual booting is a hassle, but if there's an app you absolutely 
must have... that's a way to keep it.  1TB is wy more than enough 
to dual boot!

You can always get a touch monitor when your current ones die. They're a 
bit hard to find right now, but soon they'll be all over the place and 
cheap.  That tile thing you see in Win8 is really optional - there's a 
fairly normal desktop right underneath it.  But touch isn't only for the 
tiles... it's for all facets of computing.

Since you do a lot of graphics stuff...  ask your guy about the onboard 
video chip on the Gigabyte MB.  You'll prob be fine with the extra ram 
and an i5, but a good graphics card has it's own processor and would be 
super fast.  Plus, if you work in really high resolutions, be sure the 
onboard vid will support those.

Here's hoping every single thing you have will run under win8!  (ha, as 
if).   :-)

Donk


On 7/23/2013 6:24 PM, Holly wrote:
 Thanks, Donk.   I'm getting 8G RAM because I plan to keep this machine for
 a long time and I do a lot of art and graphics.  I'm not doing the touch
 screen thing.  I have two Samsung monitors I've had for a long time and I
 don't want to go that route.  I've avoided the Smart Phone and text thing.
 I have enough addictions without adding that.  Also, I'm one of those
 old-timey Microsoft haters so the only thing I have is Windows normally.  I
 did some work where I had to do stuff for some other people and got a Word
 program just for that.  So  the old Word programs won't work on 8?

 I'll take your advice and Google my programs.  I have a couple of games I'd
 really like to keep, a great Bridge one where I can play duplicate with the
 computer and a real MahJongg one not the matchy thing.  I'll try to see if
 they can be upgraded or something.

 I work so much in Paint Shop Pro and use Photoshop plugins, most of them
 free.  I'll check with my community to see what happens to them.

 I remember when I had a computer built when I still lived in Georgia I
 tried the dual boot thing but I actually ended up not using it.  So, I'll
 have to really think about that.  With 1 TB I guess I could try it again.

 By the way, the computer guy said he could set the machine up so I'd have
 the usual start menu, etc.  Guess I'm stubborn but I use a program called
 Winkey where I have keystrokes to bring up my programs.  He said there was
 a feature like that in Windows 8,   Like to have my photographs on my
 desktop so don't have many icons cluttering up the screen, this touch
 screen thing would really clutter it up.  There's another program I'll
 probably lose which is called John's Background Switcher than slide shows
 my photos or whatever I want.

 Still thinking about it but it'll probably happen pretty soon.

 Holly
 On Tue, Jul 23, 2013 at 4:56 PM, Donk d.knier...@verizon.net wrote:

 Hi Holly -
 I'd like to tell you the jump from XP to Win7 or Win8 won't affect your
 programs or devices... but it wouldn't be true.  I recently upgraded one
 of my own machines and was surprised how many of my old  programs
 wouldn't run.  It's the switch from XP's 32bit architecture to 64bit
 that really causes probs in old software and hardware.  Now, LOTS of old
 programs will run.  You can usually find out if you google is
 'nameofprogram' compatible with windows 8?  Or if you go to the program
 makers website FAQ section. Most of the apps that wouldn't run for me
 were old, small utilities.  But there were a couple biggies that I had
 to find replacements for. Thank goodness MS Office XP still runs!
 If there are apps you simply can't do without you could set up a dual
 boot so you can use either Win8 or XP.  If you still have your XP disks
 it's not hard to set up the dual boot. Have your guy create a 2nd
 partition on the new HD, or use one of your old hard drives. You won't
 be able to simply put your current XP drive in the new PC and boot into
 it, unfortunately.
 But... when I did my upgrade from XP to Win7 I had to replace quite a
 bit of software, and had to throw away a scanner and printer which were
 old but perfectly fine for me. G.

 Here's another thought I tell people who are upgrading to Win8.  You
 know that Win8 is designed for touch.  You can certainly use it with
 only keyboard and mouse, but it is totally, and excellently created for
 touch.  I don't know if a monitor is coming with your PC, but if so, be
 sure to get a touch capable monitor.  Touch is the future, and all the
 monitor makers are in the process of converting their factories to build
 touch monitors.  Soon, I think, you won't be able to buy a non-touch
 monitor.  Of course, you'll still need a mouse

Re: [A-1-Computer_Tech] Please help if you can

2013-07-15 Thread Donk
Here are a couple things you can try (I would do them in the order 
provided):

1. Try reinstalling the mouse drivers.  Go to Start, and type 
DEVMGMT.MSC into the search box to open device manager.  Double click 
the category for Mice And Pointing Devices. Right-click on your mouse 
and choose Remove or Uninstall from the popup menu. Click OK.  Then 
reboot.  As windows boots you'll see a message like ... Found New 
Hardware  Be sure to wait until you see the message Your new 
hardware is installed and ready to use. Hopefully that will fix the 
problem.

2. If you remember when the problem started you can try Windows System 
Restore to go back to a previous date.  You didn't mention your version 
of windows, but go to Start, Programs, Accessories, System Tools, System 
Restore.  You'll be given a list of dates with restore points - if one 
of the dates is previous to when the prob started, choose it and follow 
the instructions.  You won't lose any personal data, but you might have 
to re-install any programs you've added since that date.

Donk


On 7/15/2013 1:24 PM, Janie Whitmore wrote:
 Yes. I have a new mouse on it and it is still freezing


 
   From: Do Good Things mper...@gmail.com
 To: A-1-Computer_Tech@yahoogroups.com
 Sent: Sunday, July 14, 2013 6:53 AM
 Subject: Re: [A-1-Computer_Tech] Please help if you can
   

 Have you taken the ball completely out and gently scraped the rollers
 inside the mouse?
 On Jul 14, 2013 6:26 AM, Clara Whitmore angelicbab...@yahoo.com wrote:

 **


 My mouse freezes after about fifteen minutes of being on the computer. I
 have tried cleaning it and everything and still keeps doing it. What else
 can I do




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Re: [A-1-Computer_Tech] Outlook Express storage folder

2013-07-05 Thread Donk
Yeah Pat, Microsoft has always had those files hidden by default because 
they don't think their customers are intelligent enough to not screw 
things up.  After a fresh install changing that setting is one of the 
first things you've got to do.  Here are some other normal chores not to 
forget after a fresh install:
1. Install drivers for the chipset - very important, even if the PC 
seems to run ok.
2. Make sure all devices are working properly in device manager (Start, 
Run, type DEVMGMT.MSC).  If you see any yellow !, or red X, you need 
to install correct drivers.
3. If you use any anti-virus and firewall get them installed soon. I 
recommend the built-in Windows firewall, and Microsoft Security 
Essentials for anti-virus.  Both free downloads from MS.

Donk


On 7/5/2013 1:40 PM, PatB wrote:
 GASP!!  I figured it out!

 I allowed hidden files to be viewed and there is the file path I need!

 Sheesh.  I thought my emails were sitting in limbo somewhere.

 Thanks for being there anyway.   :)

 patb



- Original Message -
From: PatB
To: A-1-Computer_Tech@yahoogroups.com
Sent: Friday, July 05, 2013 9:36 AM
Subject: [A-1-Computer_Tech] Outlook Express storage folder


  
Hi,

Due to the unresolvable ati2dvag.dll errors, I had to have a clean 
 reinstall
of Windows done, which caused more problems, of course.

The most important one is the Outlook Express storage folder. I always knew
how to back up my messages and transfer them to a different computer and
such. Outlook Express had to be reinstalled too and I imported my saved
messages, but the directory path is nowhere to be found. I've done a
thorough search. Now I cannot save my messages!

This is the correct file path, which I have used before:
C:/Documents and Settings/Pat/Local Settings/Application
Data/Identities/long number/Microsoft/Outlook Express

I get this far before there is nothing more:
C:/Documents and Settings/Pat/

Help!

patb





 [Non-text portions of this message have been removed]



 

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Re: [A-1-Computer_Tech] Outlook Express storage folder

2013-07-05 Thread Donk
If device manager doesn't show any problems your guy has already 
installed the chipset drivers - so no worries there.
I used to use AVG, but MS Security Essentials runs so well and is so 
un-intrusive I switched to it.  Who else knows better how to protect 
windows than Microsoft?  You can get it at the Microsoft website if you 
decide to try it.  Totally free - and absolutely NO nags - unlike all 
other AV apps.
http://www.microsoft.com/en-us/download/details.aspx?id=5201

Donk


On 7/5/2013 2:54 PM, PatB wrote:
 Thanks so much.

 #1.  I'd like to trust my professional 'puter guy did this, but I don't know 
 specifically.  But you'll have to 'splain it to me since that's a new one for 
 me.
 #2.  Done!  All is good.
 #3.  I know I have to do this.  He advised against AVG because it runs ALL 
 the time, slowing down the machine, so I'm rethinking that (sacrificing the 
 paid time I still have) and will probably go to Essentials, which seems 
 adqeuate.

 patb


- Original Message -
From: Donk
To: A-1-Computer_Tech@yahoogroups.com
Sent: Friday, July 05, 2013 11:41 AM
Subject: Re: [A-1-Computer_Tech] Outlook Express storage folder


  
Yeah Pat, Microsoft has always had those files hidden by default because
they don't think their customers are intelligent enough to not screw
things up. After a fresh install changing that setting is one of the
first things you've got to do. Here are some other normal chores not to
forget after a fresh install:
1. Install drivers for the chipset - very important, even if the PC
seems to run ok.
2. Make sure all devices are working properly in device manager (Start,
Run, type DEVMGMT.MSC). If you see any yellow !, or red X, you need
to install correct drivers.
3. If you use any anti-virus and firewall get them installed soon. I
recommend the built-in Windows firewall, and Microsoft Security
Essentials for anti-virus. Both free downloads from MS.

Donk

On 7/5/2013 1:40 PM, PatB wrote:
 GASP!! I figured it out!

 I allowed hidden files to be viewed and there is the file path I need!

 Sheesh. I thought my emails were sitting in limbo somewhere.

 Thanks for being there anyway. :)

 patb



 - Original Message -
 From: PatB
 To: A-1-Computer_Tech@yahoogroups.com
 Sent: Friday, July 05, 2013 9:36 AM
 Subject: [A-1-Computer_Tech] Outlook Express storage folder



 Hi,

 Due to the unresolvable ati2dvag.dll errors, I had to have a clean 
 reinstall
 of Windows done, which caused more problems, of course.

 The most important one is the Outlook Express storage folder. I always 
 knew
 how to back up my messages and transfer them to a different computer and
 such. Outlook Express had to be reinstalled too and I imported my saved
 messages, but the directory path is nowhere to be found. I've done a
 thorough search. Now I cannot save my messages!

 This is the correct file path, which I have used before:
 C:/Documents and Settings/Pat/Local Settings/Application
 Data/Identities/long number/Microsoft/Outlook Express

 I get this far before there is nothing more:
 C:/Documents and Settings/Pat/

 Help!

 patb





 [Non-text portions of this message have been removed]



 

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 please feel free to contact me directly bi...@optonline.net Please do not 
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Re: [A-1-Computer_Tech] Re: internet via laptop.

2013-06-30 Thread Donk
Is the tablet in range of the office wi-fi network?  If so, you only need
to find the network listed in your tablet's settings, and... connect to it.

Donk


On Sun, Jun 30, 2013 at 3:11 AM, Bernard Andrades berna...@gmail.comwrote:

 Dear Friends,

 Sorry as the last line in my email was not clear. I want to connect the
 tablet to the laptop's internet.

 Thank you once again for your suggestions.


 On Sat, Jun 29, 2013 at 2:36 PM, Bernard Andrades berna...@gmail.com
 wrote:

  Dear Friends,
 
  I have a laptop with windows xp sp3 and its connected to internet. its
  connected to office network. I have assignment to connect the tablet
  android to access internet via bluetooth or wifi but secured network.
 
  Kindly advice.
 
  Thanking you in advance.
 
  --
 
 


 --
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Re: [A-1-Computer_Tech] internet via laptop.

2013-06-29 Thread Donk
Not sure I totally understand your question, but to connect an Android
tablet to a wi-fi network you only need to access the Wireless settings on
the tablet.  Not sure what tablet you have, but look for an option on the
tablet to change the settings - it will probably have a little icon shaped
like a gear.
Once in wi-fi settings you'll see an option to view all available wi-fi
networks.  Pick your office network from the list and you'll be prompted to
enter the password for your network.  Get this from the IT person in your
office if you aren't sure what it is.
Donk


On Sat, Jun 29, 2013 at 8:36 AM, Bernard Andrades berna...@gmail.comwrote:

 Dear Friends,

 I have a laptop with windows xp sp3 and its connected to internet. its
 connected to office network. I have assignment to connect the tablet
 android to access internet via bluetooth or wifi but secured network.

 Kindly advice.

 Thanking you in advance.

 --


 [Non-text portions of this message have been removed]



 

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Re: [A-1-Computer_Tech] Printing problems with Brother MFC-J615W when using Win.8

2013-06-19 Thread Donk
I don't have a version of Win8 handy, but I'll suggest a couple things 
to try:

First I'll assume you are using Internet Explorer browser?  There are 
actually 2 versions of IE in Win8.  Try printing from the desktop 
version instead of the version found in the charms area.

A common tip to print just the selected areas of a web page... highlight 
an area that you want to print, press Control and P to open the print 
dialogue.  Somewhere in the dialogue you should see an option to print 
only the selected area.

Not sure why she can't paste parts of the page into Paint (or a word 
processor)?  What happens when you try to copy/paste a page.

A not-so-good work around might be to use the Print Screen on the top 
right of your keyboard.  It will copy the entire contents of the current 
monitor screen into the clipboard.  Now you can Paste that image into a 
word processor like Wordpad to print it.

Donk


On 6/19/2013 5:48 PM, seez...@att.net wrote:
 My mom and I are having trouble with her Brother MFC-J615W printer when she 
 is using Windows 8.  It prints just fine but whenever she has to print a web 
 page, she only can go to the charms area and select devices and then her 
 printer which is working wireless through a home network (Network Magic by 
 Cisco) to print a web page.  She can't do it any other way.  She can't even 
 paste parts of the web page to the application Paint to prepare for printing. 
  When she uses the charms to print, she ends up printing the whole web page 
 whenever she just wants to print parts of it.  Most times she ends up 
 printing twice as many or more pages than she wanted to.  She is having 
 trouble in being selective in what she prints from the web page.  Please help 
 us figure this out.

 When she had Windows 7, she had no problem whatsoever.








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Re: [A-1-Computer_Tech] Re: Cell phones

2013-06-17 Thread Donk
It's ok with me if you send it Theresa.
I did some quick searching for unlocked android slider phones.  I could 
only find 2 models of Android sliders, but unfortunately they aren't 
unlocked.  They are tied to Virgin Mobile Pre-paid and (I think) can not 
be unlocked at all.  I actually owned and used this one on Virgin Mobile 
for a while:
http://amzn.to/11kucYv  It is a very nice android phone with all the 
android features.  I am still a Virgin Mobile pre-paid customer but with 
a newer phone.  VM has some pretty nice pre-paid plans at good prices.  
No contract at all, no monthly bill, no federal fees or taxes.
Here's the other android slider I found - also with Virgin Mobile:
http://amzn.to/11VnbwW

This was the only android flip phone (clam shell) I could find at all.  
They are pretty rare:
http://pocketnow.com/android/sharp-introduces-world-first-android-clamshell-smartphone


Donk


On 6/17/2013 5:56 PM, Theresa wrote:
 1.  I'm looking at getting a new cell phone too, and appreciate this
 thread.  Never thought about the slider vs. clam shell before, for
 example.  I love the clamshell style.

 2.   I would like to forward this thread to a friend of mine, who had
 shoulder and arm surgery earlier this year.  She could really use the
 voice to text option, and I'd like for her to see the slider vs.
 clamshell difference.  I have no idea what her current phone is.

 Would anyone have a problem with me sending their posts on to her?

 Thanks,
 Theresa

 On 6/16/2013 15:17, Christopher Range wrote:
 I need to get a new cell phone.  The deciding factors are:







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Re: [A-1-Computer_Tech] 2nd Data Hard drive

2013-06-16 Thread Donk
First make sure the boot order in BIOS setup is set to look at your 
original hard drive first.  In some BIOS you can even eliminate a drive 
from the bootup list all together.

Have you looked at the data drive in Win8's Disk Management utility?  On 
the Apps screen open Run, then type DISKMGMT.MSC.  Take a look at the 
fixed disks. Your original boot disk will likely be labelled Disk 0, and 
your data disk maybe Disk 1.  Does your data disk show more than 1 
partition?  If so, try deleting any extra partitions - you can likely 
combine the extra space into the main partition.

Donk


On 6/16/2013 2:35 AM, alcala94109 wrote:
 Information:

 XPS8500 purchased 5/1413.

 WIN8

 12GB Memory

   

 After buying the computer, transferred my data drive from my previous HP PC 
 to this XPS.  The drive is a WDC WD2002FAEX.  It's plugged into SATA port 2 
 on the motherboard, did not change any of the existing drive connections for 
 OS drive or DVD drive.  No OS or other boot files are installed on this data 
 drive.

 When I reboot the PC, the system recognizes the data drive as the OS drive, 
 and obviously fails.  If I power down the PC, disconnect the power and SATA 
 cable from the data drive, and then power up the PC without the data drive 
 connected, the system correctly goes to the OS drive and loads the OS.

 If I then power down the PC and reconnect the data drive, the system will 
 correctly go to the OS drive and load the OS, and recognize the data drive as 
 a data drive.  If for any reason I reboot the PC then it again will try to 
 load the OS from the data drive.

 I have been on the phone with Dell support, they remoted in and everything is 
 correctly configured, latest drivers, etc., but are not finding a similar 
 issue anywhere in their support logs.  The time they remoted in the system 
 showed the data drive correctly  It is still an open ticket with Dell support.

 Any thoughts on this?  First time I have encountered this situation, and have 
 been able to transfer data HDs between systems before.

 Thanks!




 

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Re: [A-1-Computer_Tech] Cell phones

2013-06-16 Thread Donk
The ultimate cell phone info website used to be Howard Forums:
http://www.howardforums.com/content.php
But they don't seem to offer a tool to compare features - which I assume 
is what you are looking for.

I know you want a slider, but they are getting harder to find.  Is it 
just for the physical keyboard?  The future is smartphones.  I would 
suggest you buy any Android GSM unlocked smartphone.  You can easily 
get used to the onscreen keyboard - if not, there are dozens of free 
keyboards you can download from the android play store.  You will find 
one you like.  Avoid iPhone, they are locked to the one or two keyboards 
in iOS.  Android is a lot freer and more open for developers to create 
useful apps.

The king of current android phones would be the Samsung Galaxy S3 or S4, 
and the HTC One.  But really, any android smartphone will have all the 
features of the Android OS right out of the box - you can hardly go wrong.

Donk

On 6/16/2013 4:17 PM, Christopher Range wrote:
 I need to get a new cell phone.  The deciding factors are:

 1. Style-Slider
 2. Camera-Yes
 3. Network-GSM
 4. Buttons on front like the Samsung Gravity-No
 5. Blackberry-No
 6. Unlocked-Yes

 Does anyone know of a website, where I can do a search by those
 criteria?  I have been looking all over the Net, and can't find a
 website that does that.  Unless you look of the websites' of the
 respective cell phone providers.

 Christopher







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Re: [A-1-Computer_Tech] Cell phones

2013-06-16 Thread Donk
I should also mention that android phones come with quite sophisticated 
voice recognition.  At almost any screen that requires text input you 
have the option of tapping the screen once and speaking what you want to 
type.  The results are not quite 100% accurate, but I'd say approaching 
90%.  For example, you can send a text by simply tapping the screen once 
and saying Send text to 'john doe', What time are we supposed to meet 
for dinner?.  The text window will open addressed to 'john doe', with 
the body text already filled in.  You can just tap Send to send the 
text.  Works the same for email.  I very seldom have to use the onscreen 
keyboard at all.
You can use your voice to search the web, create to-do lists, add 
calendar entries.  If you need directions you can just say, Navigate to 
123 Main Street, and you'll get voice instructions to your destination.

I'm just saying that smartphones have made major accessibility advances 
for handicapped people.  There are screen reader apps to read aloud what 
is on the screen, magnification apps for enlarging text and images, 
etc., etc.
Here's a video demonstrating some of Google Voice's features:
http://www.youtube.com/watch?feature=player_embeddedv=yj7Fx-7ZLis#!

But ultimately you've got to stick with what you are comfortable with. 
There are still some models of slider phones available and they are 
usually a lot less expensive than a newer smartphone.

Donk



On 6/16/2013 10:14 PM, Christopher Range wrote:
 On 6/16/2013 9:18 PM, Donk wrote:
 The ultimate cell phone info website used to be Howard Forums:
 http://www.howardforums.com/content.php
 But they don't seem to offer a tool to compare features - which I assume
 is what you are looking for.

 I know you want a slider, but they are getting harder to find.  Is it just 
 for the physical keyboard?  The future is smartphones.  I would suggest you 
 buy any Android GSM unlocked smartphone.  You can easily get used to the 
 onscreen keyboard - if not, there are dozens of free keyboards you can 
 download from the android play store.  You will find one you like.  Avoid 
 iPhone, they are locked to the one or two keyboards in iOS.  Android is a 
 lot freer and more open for developers to create useful apps.

 The king of current android phones would be the Samsung Galaxy S3 or S4, and 
 the HTC One.  But really, any android smartphone will have all the 
 features of the Android OS right out of the box - you can hardly go wrong.

 Donk
 There are several reasons for wanting the 'slider' style:

 1. I have Epilepsy and the 'touchscreen' of cell phones' like the IPhone
 requires even greater eye-hand coordination.  The 'slider' phones' allow
 me to operate them with one hand.  I used to have one of the 'flip'
 phones'.  Which due to the acute need for eye-hand coordination, I
 dropped several times, despite using two hands.
 2. Since I am an avid cyclist, the case of the 'slider' phones' protects
 the keypad when I have to put my cell phone in my hippack before I go
 out on the road.

 I have no interest in the Android phones.

 Christopher






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Re: [A-1-Computer_Tech] Cell phones

2013-06-16 Thread Donk
Yes, all phones that use Google's Android operating system are smartphones.
But not all smartphones are Androids...  the 4 categories of smartphones 
are:
1. Android - using Google's Android OS
2. iPhone - using Apple's iOS
3. Windows Phones - using Microsoft's  Mobile Windows OS
4. Blackberry - using Blackberry's own proprietary OS

They are all quite amazing smartphones, but at this point Androids are 
the most advanced and easy to use.

Donk


On 6/16/2013 9:50 PM, Cindi Wass wrote:
 Are all android phones smartphones?




 
   From: Donk d.knier...@verizon.net
 To: A-1-Computer_Tech@yahoogroups.com
 Sent: Sunday, June 16, 2013 9:18 PM
 Subject: Re: [A-1-Computer_Tech] Cell phones
   



 The ultimate cell phone info website used to be Howard Forums:
 http://www.howardforums.com/content.php
 But they don't seem to offer a tool to compare features - which I assume
 is what you are looking for.

 I know you want a slider, but they are getting harder to find.  Is it
 just for the physical keyboard?  The future is smartphones.  I would
 suggest you buy any Android GSM unlocked smartphone.  You can easily
 get used to the onscreen keyboard - if not, there are dozens of free
 keyboards you can download from the android play store.  You will find
 one you like.  Avoid iPhone, they are locked to the one or two keyboards
 in iOS.  Android is a lot freer and more open for developers to create
 useful apps.

 The king of current android phones would be the Samsung Galaxy S3 or S4,
 and the HTC One.  But really, any android smartphone will have all the
 features of the Android OS right out of the box - you can hardly go wrong.

 Donk

 On 6/16/2013 4:17 PM, Christopher Range wrote:
 I need to get a new cell phone.  The deciding factors are:

 1. Style-Slider
 2. Camera-Yes
 3. Network-GSM
 4. Buttons on front like the Samsung Gravity-No
 5. Blackberry-No
 6. Unlocked-Yes

 Does anyone know of a website, where I can do a search by those
 criteria?  I have been looking all over the Net, and can't find a
 website that does that.  Unless you look of the websites' of the
 respective cell phone providers.

 Christopher








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Re: [A-1-Computer_Tech] No Program List

2013-06-13 Thread Donk
To get to safe mode:
Reboot and keep quickly tapping the F8 key until you see the start menu.
Then choose Safe Mode.

Donk
On Jun 12, 2013 7:01 PM, Holly hkl...@gmail.com wrote:

 I seem to come up with these really strange things.  Now it's the fact that
 when I click on Start/All Programs the list doesn't come up any more.  I
 like to have a pretty clear desktop and so don't have icons for
 everything.  I do have WinZip installed and have some shortcuts for most
 things but to access some programs easily I need the list.  Any ideas?

 Holly

 --
 ~  Remember  ~
  If you forward this, PLEASE REMOVE all email addresses before you send it
 on and use the BCC area when forwarding to several people at once.
  HELP DESTROY Spam

 Reply to hkl...@gmail.com
 View all my websites from http://www.hollyscloset.com


 [Non-text portions of this message have been removed]



 

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Re: [A-1-Computer_Tech] No Program List

2013-06-13 Thread Donk
I forgot to mention you can also get to System Restore from Start, All
PROGRAMS, Accessories, System Tools.

Donk
On Jun 13, 2013 8:25 AM, Donk d.knier...@verizon.net wrote:

 To get to safe mode:
 Reboot and keep quickly tapping the F8 key until you see the start menu.
 Then choose Safe Mode.

 Donk
 On Jun 12, 2013 7:01 PM, Holly hkl...@gmail.com wrote:

 I seem to come up with these really strange things.  Now it's the fact
 that
 when I click on Start/All Programs the list doesn't come up any more.  I
 like to have a pretty clear desktop and so don't have icons for
 everything.  I do have WinZip installed and have some shortcuts for most
 things but to access some programs easily I need the list.  Any ideas?

 Holly

 --
 ~  Remember  ~
  If you forward this, PLEASE REMOVE all email addresses before you send it
 on and use the BCC area when forwarding to several people at once.
  HELP DESTROY Spam

 Reply to hkl...@gmail.com
 View all my websites from http://www.hollyscloset.com


 [Non-text portions of this message have been removed]



 

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 please feel free to contact me directly bi...@optonline.net Please do
 not post personal issues directly to the group.

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Re: [A-1-Computer_Tech] Missing All Programs List

2013-06-13 Thread Donk
Yes, doing the system restore can take quite a while until you reboot 
and get back to the desktop.  It sounds like it was successful as far as 
fixing your system files and getting the All Programs menu back.  It 
shouldn't cause any problems like you describe with Gmail.

Is anything besides Gmail running really slowly?  Like, can you access 
other websites at normal speed?  And, is the computer only slow when you 
are doing stuff online - is it normal speed for running programs like 
Wordpad, games, etc.?

If it is only Gmail that is running slow, try this...
Go to Start, Run and type  firefox -safe-mode, but without the 
quotation marks.  This will start Firefox without any extensions or 
add-ons.  See if Gmail works better now.  Maybe it is an extension or 
add-on that is causing your Gmail probs - just have to figure out which one.

Donk


On 6/13/2013 5:26 PM, hklass wrote:
 Donk, I'm responding to you on the site because I can't respond from my gmail 
 account.

 To recap the situation, we were in the process of opening in Safe Mode to see 
 if the Program list was available from there.  I had asked how to open in 
 Safe Mode and you responded to hit F8 until it opened.  Then you responded 
 about accessing from the Accessories folder which I couldn't do because I 
 didn't have the list.

 Okay, this morning when I opened my computer I had the message asking if I 
 wanted to open in Safe Mode or go to Restore.  I decided to go Safe Mode to 
 see if the list was there and it was.  Then I went to restore from 
 accessories on the list and restored back to June 4.  The computer closed and 
 then opened and, after a considerable wait, the list appeared.  Happy Day.  
 Okay, I started to do my usual and opened Firefox to check my gmail accounts 
 and everything was super slow (actually it's been that way for a couple of 
 days)and although I finally opened gmail and looked at my messages I haven't 
 been able to reply.  It says Loading rich text and shows Loading but 
 nothing happens.  I'm able to open my forums but can't reply to emails.

 I've been aware that I probably need more Ram since I currently have 2G and 
 my computer will take 4G.  Also my sound card is failing or has failed.  If I 
 could remember how to open the box I could probably take care of this but in 
 the meantime I don't really want to be without the computer for any length of 
 time.  Sorry this is so long.  I'm running XP and that's the reason I'm 
 hanging on because so many of my programs won't run with the newer Windows 
 versions.  I usually get a new computer built every five years and it's at 
 least six now.

 Okay, I have Trend Micro on my computer and a Spy program and the scans don't 
 show anything wrong but do you think it's some failing on the computer itself

 Holly







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Re: [A-1-Computer_Tech] Missing All Programs List

2013-06-13 Thread Donk
Glad gmail is working better now - might have been a temporary glitch on 
their side.

Suggestions about your PC?
I agree you might wanna stick with XP for a while.  When I finally 
upgraded to Win7 64-bit, there were quite a few programs I had to 
trash.  Most of my programs still worked, but a few didn't.  Plus, I had 
to trash a printer and some other hardware that didn't have Win7 
drivers.  I think the main prob is that I got the 64bit version - 
instead of the 32-bit, but 64-bit is where the future is heading so no 
point buying a 32 bit version.

I was going to say that 2GB of ram should be fine for you... but then 
you mentioned you do a lot of graphic work and open lots of browser 
tabs.  So... I do think adding some ram would help speed things up.

Of course you know that a main reason for a slow computer is stuff 
running in the background.  So go to Start, type MSCONFIG, click the 
Startup tab and take a look at how many programs have check marks next 
to them.  Each one of these starts running at bootup, and uses up system 
resources.  Uncheck any that you don't absolutely need running all the 
time (most can be manually started when you need them).  Here's a 
website that will explain what each one does:
http://www.sysinfo.org/startuplist.php   Just type the program name into 
the search box.

Donk


On 6/13/2013 6:24 PM, Holly wrote:
 Guess what, I left the computer for a while and gmail is working now.  I
 guess it wouldn't hurt if you gave me suggestions about my computer though
 because it's been very slow lately.  I do a lot of artwork and have a lot
 of tabs open in Firefox and often two incidents of it with several tabs.

 Thanks for all your help, as always.

 Holly

 On Thu, Jun 13, 2013 at 4:26 PM, hklass hkl...@gmail.com wrote:

 Donk, I'm responding to you on the site because I can't respond from my
 gmail account.

 To recap the situation, we were in the process of opening in Safe Mode to
 see if the Program list was available from there.  I had asked how to open
 in Safe Mode and you responded to hit F8 until it opened.  Then you
 responded about accessing from the Accessories folder which I couldn't do
 because I didn't have the list.

 Okay, this morning when I opened my computer I had the message asking if I
 wanted to open in Safe Mode or go to Restore.  I decided to go Safe Mode to
 see if the list was there and it was.  Then I went to restore from
 accessories on the list and restored back to June 4.  The computer closed
 and then opened and, after a considerable wait, the list appeared.  Happy
 Day.  Okay, I started to do my usual and opened Firefox to check my gmail
 accounts and everything was super slow (actually it's been that way for a
 couple of days)and although I finally opened gmail and looked at my
 messages I haven't been able to reply.  It says Loading rich text and
 shows Loading but nothing happens.  I'm able to open my forums but can't
 reply to emails.

 I've been aware that I probably need more Ram since I currently have 2G
 and my computer will take 4G.  Also my sound card is failing or has failed.
   If I could remember how to open the box I could probably take care of this
 but in the meantime I don't really want to be without the computer for any
 length of time.  Sorry this is so long.  I'm running XP and that's the
 reason I'm hanging on because so many of my programs won't run with the
 newer Windows versions.  I usually get a new computer built every five
 years and it's at least six now.

 Okay, I have Trend Micro on my computer and a Spy program and the scans
 don't show anything wrong but do you think it's some failing on the
 computer itself

 Holly



 

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Re: [A-1-Computer_Tech] Site for watching TV episodes on Line

2013-06-12 Thread Donk
Yeah, Hulu is good - there's some free stuff there.  And almost every 
network offers a few to many of their shows for free (with commercials 
of course).  Like CBS, NBC, ABC, TBS, Comedy Central, all the Public 
Broadcasting stations (Austin City Limits!), etc. etc. etc.
Amazon.com has some free streaming content.  And if you have a Verizon 
or Comcast account, their sites also offer some free streaming content.
Be very careful because if you google free tv you'll find a zillion 
sites saying you can watch movies and tv shows for free, but they will 
put merciless adware on your system, or demand a credit card - NOT free.

Donk


On 6/12/2013 6:20 PM, catrina_satc2000 wrote:
 I know there is a site you can watch tv episodes that I have missed on Line

 But I cannot find the link now

 Does anyone have a link to watch tv episodes on line?

 Catrina



 

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Re: [A-1-Computer_Tech] No Program List

2013-06-12 Thread Donk
Hi Holly -
Sometimes the list of programs can take a few seconds to appear - have 
you given it time to populate with the list?
If not, how about using System Restore to go back to a date previous to 
when this problem started.  Start, type RSTRUI.EXE in the run/search window.

Other than that, your symptom likely indicates a pretty serious problem 
with your windows system files - or a virus.  Have you tried booting 
into Safe Mode to see if the list appears normally?  If so, it might 
indicate you've got a background program or virus interfering with the 
appearance of the list.

Donk

On 6/12/2013 7:01 PM, Holly wrote:
 I seem to come up with these really strange things.  Now it's the fact that
 when I click on Start/All Programs the list doesn't come up any more.  I
 like to have a pretty clear desktop and so don't have icons for
 everything.  I do have WinZip installed and have some shortcuts for most
 things but to access some programs easily I need the list.  Any ideas?

 Holly






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Re: [A-1-Computer_Tech] Re: Email program suggestion?

2013-06-10 Thread Donk
Theresa - have you tried Gmail's offline mode?  It should fit your 
situation pretty well.  It even has a flaky connection setting for 
slow or bad connections.  I've heard it is very good for syncing your 
online mail with the offline client it puts on your computer. If a 
connection is lost during sync, it will simply re-start from where it 
left off the next time you connect.  In the offline client you can read, 
search, sort, compose, etc. your messages.  Any outbound messages will 
automatically be sent next time you connect. Basically, it is just a 
desktop, or phone/tablet gmail client like Tbird.   It is mainly 
designed to work with the Chrome browser, but I think Firefox and 
Internet Explorer have plug-ins for it too.
I've never tried it but it sounds good.  You can install it from your 
main Gmail page.

Donk

On 6/10/2013 1:32 AM, Theresa wrote:
 Holly -

 Thanks for the suggestion, but I don't use just gmail for a couple of
 reasons.  #1 is I would have to be online, and that's something I'm
 really trying to cut back on.  I have gotten into the very bad habit of
 letting one link lead to another and another and another - and before I
 realize it, I've spent hours or a good chunk of time surfing when I
 should have been doing multiple other things.  I love learning new
 things - I just don't/can't trust myself.

 #2. I keep my parent's account, and another that we share. They don't
 want the hassle of going online.  I keep trying to get them into the
 computer classes at the Community Center, so they will see and hear
 different angles on the idea.

 #3 And, really, I like the idea of not having to go online every time I
 need an email.  I can search and read and answer offline, and, I admit,
 I'm on a few lists like Flylady, which help me with being organized and
 decluttered.

 I do need to finish switching everything over to gmail.  Right now my
 main gmail account picks up from Earthlink.  However, even if we ever
 get moved,  Earthlink is still only dial-up in that area, and I may have
 to switch providers if I want to get around that. We will be about eight
 blocks from the local cable provider, but their accounts are pretty
 expensive.

 With Gmail it doesn't matter what ISP account I have with whom. That's
 nice.







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Re: [A-1-Computer_Tech] Email program suggestion? - just about ready to scream

2013-06-09 Thread Donk
Hi Theresa -
Yep, I remember your probs with Tbird, and how you've tried everything 
but voodoo to fix them.  What about what Holly said, just going with 
Gmail and skipping the desktop client all together? Gmail can def handle 
huge volumes of mail.  It doesn't have all the features of a desktop 
client, but you can still set up filters, etc.
I'm still almost certain that your probs with not having Tbird sync with 
Gmail is caused by a slow dialup connection.  So if you go strictly with 
the cloud you'll eliminate the need to sync at all.
Have you looked at Yahoo! email?  I use their basic version and it is ok 
- but for your volume of mail and feature needs you'd want to go with 
their paid version.  Offers 200 filters, forwarding, POP too (if you 
want it), no ads, an offline mode, etc.  And it's only $19.99 for a 
year.  http://mailplus.mail.yahoo.com/  They also have a pretty nice 
Android smartphone, tablet app.  Not sure about iPhone.

Donk


On 6/8/2013 8:40 PM, Theresa wrote:
 No, you don't have to close your ears, I'll scream quietly, I promise. :-)

 While I used to love my Thunderbird email program, I started looking
 through the folders tonight. It's been a few days since I really checked
 to see what I've received.  I don't have a clue about what the program
 is doing/has done. Several emails I have multiple copies for, some as
 many as five; the filters work when they want to, and aren't even
 unchecking as they used to when there was a problem.

 I spent at least 15 minutes again today deleting emails from Gmail
 online because either it or Tbird or both can't receive/send the message
 that messages have been deleted - so when Tbird picks up, the messages
 are still in Gmail (we decided once that it was probably dial-ups fault
 - and I have POP3).

 I have, while Tbird was off, gone in under Windows Explorer and looked
 at the data folders - there are folders and emails in there that I
 deleted ages ago, from all 3 of the accounts that I get.

 You all know how I feel about not being able to automatically sort the
 filters.  HP's diagnostics says my hard drive passes all the tests.

 I scan regularly with my avast!, and ran the online scanner with bit
 defender a couple of days ago, and both report that I am clean. Getting
 ready to run bd again, because avast!'s daily run says I'm fine.

 I loved Eudora. For a long while Tbird was a great replacement.  (I'm
 running Windows 7 Home, by the way.)  I get 2-400 emails a day.

 I love that Thunderbird is non-Microsoft. I like the ease of
 transferring and adding and subtracting folders.  I like the relative
 ease of backing up my filters and data. I wanted/want something that's
 actually being worked on, for support.

 Any suggestions for replacement?  I would definitely appreciate them.  I
 have several folders, and definitely some to keep emails, so I don't
 feel I can just try programs randomly.

 I want something reliable, not Microsoft, where I can sort filters
 automatically, it won't lose emails, backs up at least decently well,
 can handle several accounts (at least 3) with many emails a day, and
 sorts/filters like it's supposed to.  I suppose I'm looking for a dream
 program?

 Thanks
 Theresa







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Re: [A-1-Computer_Tech] How can at I remove Lexmark LEXPPS.EXE files from a dell desktop

2013-06-08 Thread Donk
I assume you've tried looking in Control Panel, Add/Remove Programs, for 
any mention of Lexmark and Brother - and uninstalling whatever you find?

Then, in Control Panel under the Devices And Printers category (not sure 
which version of Windows you've got) you can right-click and Remove the 
printers.

Then, if you are having trouble removing specific files you can try 
doing it from Safe Mode.  Windows won't let you delete files that are in 
use.

Then, if you seriously want to nuke any files you can try one of the 
free file removal tools available, like...
Delete Doctor:  http://www.download3k.com/Install-Delete-Doctor.html
This is a tiny utility that I've found to be extremely effective at 
getting rid of stubborn files.  Be sure NOT to click on the big, green 
DOWNLOAD buttons - they are advertisements.  Just click on one of the 
mirror sites to start the download.

Donk


On 6/8/2013 10:42 AM, snowyowl5562 wrote:
 was given a dell inspiron with windows xp
 it had a lexmark and a brother printer installed at one time and now I am 
 having trouble removing all the files from hard drive
 I have gone to search and tried to remove it but it won't let me
 I really want to remove this file and all others associated with the printers 
 no longer being used
 Thank you
 Teresa in FL








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Re: [A-1-Computer_Tech] Default User Account

2013-06-05 Thread Donk
This solution has worked for some people:
1. Go to Start, Run and type in control userpasswords2.
2. Put a check in the box that says users must enter a username and 
password to use this computer.
3. Click reset password to set the administrator password. Leave the 
fields blank. Click apply and okay.
4. Go to users accounts in control panel, click on change the way users 
log on \ off.
5. Put a check in the welcome screen box and then apply options.
6. Log off or reboot and you should come directly to your own profile.

Donk

On 6/4/2013 5:07 PM, ws wrote:
 I have several problems with my desktop.  I'll start with what should be the 
 easiest.  This is my own pc at home with XP Pro, nobody else uses it.

 Before I did a Windows Update, starting up the computer brought me directly 
 to the desktop I usually work on. After the update g it loaded the 
 Welcome screen, which I finally got rid of.  But it still brings me to the 
 desktop of Administrator, which is not the user I use, which is called 
 Pat.  I've been all around the User Accounts window and menus and don't see 
 how to change it back again.

 I hope I explained this properly so you know what I'm talking about. Thanks.

 pat







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Re: [A-1-Computer_Tech] ati2dvag

2013-06-05 Thread Donk
Hi Pat -  I don't know about definitive insight... but here are some 
suggestions:

1. In XP it is possible to uninstall windows updates.  Since your 
problems started after the latest update you could try uninstalling it.  
Go to Start, Control Panel, Add/Remove Programs.  At the bottom of the 
list you should see all the Microsoft updates listed.  Choose the latest 
one and uninstall it.

2. Similar to uninstalling the last update, XP has a utility called 
System Restore.  It will take your PC back to a previous date.  You 
won't lose any personal data, but any programs you installed since that 
date might have to be re-installed.  Go to Start, All Programs, 
Accessories, System Tools, System Restore.  See if there is a date 
listed that is previous to when you started having any problems.  If so, 
follow the instructions to restore to that date.  (This will get rid of 
any MS updates added since that date too).

3. Since the blue screen mentions your video card/chip (ATI) -  I would 
try reinstalling the driver for it.  Go to Device Manager (Start, Run, 
type DEVMGMT.MSC), and right click on your video chip listed under 
Display Adapters.  Choose remove or uninstall from the popup menu, click 
ok, and then reboot.  XP will find new hardware during boot.  Wait 
till you get to the desktop and see a message like your new hardware 
has been installed and is ready to use

4. The sum of your symptoms - blue screens, failure to boot, hanging and 
freezing - could point to a serious hard drive problem.  I would 
immediately back up any important personal data like photos, music, 
documents, and then run a check disk on the hard drive.  Go to Start, My 
Computer.  Right-click the C: drive, choose Properties. Click the TOOLS 
tab and click the Check Now button.  Be sure to put check mark in both 
boxes to auto fix any errors.  You'll likely be asked to schedule the 
run for the next reboot.  So reboot and the check will start.  Could 
take an hour or two so be patient.

5.  If you have a brand name computer (like Dell, HP, Acer, Sony, etc. 
etc.) there is very likely a simple way for you to restore it to factory 
settings.  In other words, with a few clicks and a maybe 15 minutes, it 
will restore the PC to exactly the way it was the day you got it from 
the store.  Of course this WILL erase EVERYTHING you've added to it 
since then.  So back up all your important data. But after doing this 
your machine will purr just like it did the day you got it.  This may 
save you a trip to the repair shop and some expense!  If you post the 
brand/model of the PC we can find instructions on how you can start the 
factory reset.

Hope some of these suggestions help,
Donk


On 6/5/2013 7:03 PM, PatB wrote:
 This showed up after a Windows Update, thankyouverymuch.

 1.  ati2dvag with a blue screen comes up, completely freezing the computer. 
  device driver got stuck in an infinite loop ...  I have to turn it off 
 manually. I've tried a number of Google suggestions that I'm comfortable with 
 to no avail.  I have scanned with all the cleaners I have.  There are many 
 more suggestions I'm not comfortable trying.

 2.  At the same time the above began, windows started hanging up/freezing 
 more and more frequently.  It happens when web surfing and rarely other 
 programs freeze as well - MSWord, Adobe Reader.  Two times on restart I only 
 got a black screen; rebooted again and it worked normally.  Rarely, all on 
 its own, the machine will stop running and reboot itself.

 Do you have any more definitive insight into this?

 I'm about to take it to a local shop but would rather save the dollars if I 
 can.

 Thanks so much.

 pat


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Re: [A-1-Computer_Tech] moving hdd to another PC

2013-06-04 Thread Donk
My experience with doing this is that it only worked about 1 in 5 
times.  I've tried it at least 5 times and only once did I get the new 
PC to boot.  After booting I had to spend about 2 hours cleaning up 
device manager and getting the correct drivers installed.  The other 
times the PC simply wouldn't boot - either it would continually freeze  
shortly after POST, or it would freeze immediately after POST showing 
nothing but a blank screen.

So, I would say that it's worth a try, but don't get your hopes up too 
high.  I think your best bet is to go into Device Manager immediately 
before your final shutdown, and uninstall some of the drivers - such as 
Display and Audio adapters, and network adapters. Then shutdown and do 
the move.  When you first boot the new PC, if it freezes, try rebooting 
into Safe Mode (continually tap F8 during boot).  Then maybe you can do 
some more cleaning up in Device Manager.
Hopefully it will not choke when it finds all the strange new devices 
and will install some of the new drivers for you.
The product key will be the least thing to worry about - you can deal 
with that after you get all the drivers installed and the PC working 
correctly.  Sometimes Windows won't even complain that you're on a new 
machine (especially if you're on an older version of windows), and even 
if it does a simple call to Microsoft will fix it.

Wishing you luck!  If you get a chance... post back and let us know how 
it went.   :-)

Donk

On 6/4/2013 11:16 AM, ger_ila wrote:
 Hi,

 just wondering if it's possible to take a hdd, loaded with o/s, from one PC 
 and use it in another PC, different make, as primary (only) drive. I 
 understand it's the boot files that present the problem, but how is it 
 overcome? Obviously the product key would need changing.



 

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Re: [A-1-Computer_Tech] info/advice needed

2013-05-25 Thread Donk
I think most any usb barcode scanner will work.  If you put the cursor 
into a Excell cell, and then scan a barcode, the info from the code 
should appear in the cell.  But... I dunno if you'll be able to get the 
different results from a single code to appear in separate cells?  It 
might just put ALL the info from a code into one cell - and you'll have 
to copy/paste it into the cells you want (serial number, manufacturer, 
price, etc).  It might require specialized software to automatically 
separate the data into different fields.  I know a librarian who uses a 
scanner to scan circulation info from books - but she uses a special 
library program to sort the data.
But then... I've never actually used a scanner so I'm mostly just guessing.

Donk


On 5/24/2013 6:54 PM, james b wrote:
 ok guys here is my situation, i am working for a company that installs exede, 
 and i have to do a inventory of all my equipment that i have at my house once 
 a week, it all has bar codes and then has the information on it, my question 
 is could, can i get a barcode scanner, scan all this in and put it into a 
 exel doc. and make it easyier to do for me, because i have 12 to 20 units a 
 week and it gets to be a pain to punch it all in.








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Re: [A-1-Computer_Tech] info/advice needed

2013-05-25 Thread Donk
XMDP sounds like an Excel expert.  Excel is a pretty amazing program.
You probably 'will' be able to get it set up to import your scanned data 
just the way you want - so I'd say go for it!

Donk

On 5/25/2013 11:50 AM, xmdp wrote:
 If all the data gets put into one cell and has to be separated, you can use
 the spreadsheet's 'Text to Columns' feature to parse out the data into
 columns.  It will take a little practice to determine if selecting 'fixed
 width' or 'delimited columns' is most suitable but well worth the effort if
 you have a lot of data to process.

 On Sat, May 25, 2013 at 2:22 AM, Donk d.knier...@verizon.net wrote:

 **


 I think most any usb barcode scanner will work. If you put the cursor
 into a Excell cell, and then scan a barcode, the info from the code
 should appear in the cell. But... I dunno if you'll be able to get the
 different results from a single code to appear in separate cells? It
 might just put ALL the info from a code into one cell - and you'll have
 to copy/paste it into the cells you want (serial number, manufacturer,
 price, etc). It might require specialized software to automatically
 separate the data into different fields. I know a librarian who uses a
 scanner to scan circulation info from books - but she uses a special
 library program to sort the data.
 But then... I've never actually used a scanner so I'm mostly just guessing.

 Donk

 On 5/24/2013 6:54 PM, james b wrote:
 ok guys here is my situation, i am working for a company that installs
 exede, and i have to do a inventory of all my equipment that i have at my
 house once a week, it all has bar codes and then has the information on it,
 my question is could, can i get a barcode scanner, scan all this in and put
 it into a exel doc. and make it easyier to do for me, because i have 12 to
 20 units a week and it gets to be a pain to punch it all in.


   


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Re: [A-1-Computer_Tech] Problem with Google Email Password

2013-05-22 Thread Donk
Well, if a hacker has compromised your gmail account and had enough 
time, he/she likely changed ALL your recovery info including your 
security questions and recovery phone number.  If you are sure this is 
what happened, sadly, there's not much you can do.
Here's a google site that helps explain what happened, and there's a 
link there to their Account Recovery Form.  So fill out the form and 
hopefully they'll either get you back in, or at least delete the account:
https://support.google.com/mail/answer/50270?hl=en
If you do get back in of course re-set all your security info, but make 
sure the hacker hasn't left himself a back door by allowing multi 
logins, or message filters, etc.

Good luck,
Donk

On 5/22/2013 10:06 AM, susieque22002 wrote:
 Every incoming and outgoing email is automatically sending blank (with my 
 signature) emails to all of my contacts. The hacker seems to have changed my 
 password as well, so I am not even able to change my password. When I have 
 tried to retrieve my password, I have not gotten any response on my alternate 
 email address or on my cell phone.

 HOW can I change my password?? There doesn't seem to be any way to contact 
 Google about this, either. Do I need to change to a different email provider?








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Re: [A-1-Computer_Tech] Laptop mic not working

2013-05-22 Thread Donk
The fact that the internal mic sometimes records - even though it is 
barely audible - might be a clue that the drivers are corrupted. At any 
rate, the first thing I would do would be to go to Device Manager and 
remove (uninstall) the audio drivers for the internal sound chip.  Then 
reboot and let XP re-install them.  Wait until you see the message your 
device drivers have been installed and your device is now ready to use 
(or similar).
There shouldn't be a problem having 2 mics installed - I switch between 
mine all the time.

Donk


On 5/22/2013 12:18 PM, thunderrz wrote:
 I have an HP laptop with winXP sp3. It has no webcam but I used to Skype 
 using the internal mic. I bought a cheap webcam with mic and it works fine. 
 But even though I didn't change any settings the internal mic stopped 
 working. I looked at the volume settings which are loud. If it records at all 
 the sound is barely audible.  I clicked the taskbar icon and put a check in 
 the mic box. Can't think of anything else, can you?

 I don't turn the laptop on very often but will try any suggestions  get back 
 to you ASAP.
 This happened over a year ago so forget about system restore.

 Thanks.







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Re: [A-1-Computer_Tech] Enlarging certain pages when I need to

2013-05-19 Thread Donk
I'm think maybe the magnifier you had in Vista was a 3rd party app? Or 
maybe you are referring to a feature in whatever browser you were using?
Anyway, Win7 does have a nice little magnifier utility built-in.  Go to 
Start button and type magnifier in the search box.  At the top of the 
window the word Magnifier will appear.  Click on the word and drag it 
down to anywhere on your taskbar and it will be permanently pinned there 
for future use.  When you want to zoom in on any screen just click on 
the magnifier icon on the taskbar. Experiment with it - it is totally 
customizable.

Donk


On 5/19/2013 10:54 AM, snowyowl5562 wrote:
 When I had widows vista I had an arrow in bottom right corner of screen that 
 I could use to enlarge a page when I needed to.  Now with windows 7 I don't 
 have it.  Any idea how to get it back, I don't want to use the magnifier 
 option. I have already increased my DPI to large but still want thelittle 
 slide that  goes up to 200
 Teresa in Fl








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Re: [A-1-Computer_Tech] possible processor upgrade?

2013-05-16 Thread Donk
That 2.6Ghz processor on Amazon will physically fit your mobo, but I'm 
not sure your BIOS will support it.  I found the specs of your mobo here:
http://support.gateway.com/s/MOTHERBD/Intel2/4006181R/4006181Rnv.shtml
http://support.gateway.com/s/MOTHERBD/Intel2/4006181R/4006181Rsp2.shtml
And it seems to say the max processor speed supported is the dual core 
2.0 Ghz.  So, unless Gateway or Intel (it's an Intel mobo) provide a 
BIOS update it would be a big gamble to buy the chip and have it maybe 
not recognized.  If you can return it for a refund - no problem.  The 
latest BIOS update on the Gateway site is dated July 2010, see here:
http://support.gateway.com/us/en/product/default.aspx?tab=1modelId=2940 
So you can check your BIOS version with the version listed there. If the 
one on the website is newer than yours you can flash it. Somewhere it 
should tell you the specs of the new BIOS, but I couldn't see it 
anywhere on the web site.  When you download the BIOS file there may be 
a read me file that will tell you what processors the new BIOS will 
support before you do the flash.

As for the fan... doesn't that box on Amazon come with a fan and 
heatsink?  If not, you can try it with your old fan - if it overheats 
just buy a a new fan.

Good luck,
Donk


On 5/16/2013 10:05 AM, kevin19_89 wrote:
 i have gateway gt5464 dual core computer. its a 1.6 ghz on each core. i found 
 this on amazon
 http://www.amazon.com/gp/product/B000GGU09O/sr=8-16/qid=1368712964/ref=olp_product_details?ie=UTF8me=qid=1368712964seller=sr=8-16

 should this fit mine? i have stock heatsink/fan will that be enough to cool 
 that processor if it will fit or will i need a bigger fan/heatsink? thanks



 

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Re: [A-1-Computer_Tech] Sound

2013-05-13 Thread Donk
Simplest fix is to try windows built-in System Restore.  Tell it to go back
to a date previous to when the problem started.  Find it under start,
programs, accessories, system tools.
If that fails you can try reinstalling the drivers from device manager.

Good luck,
Donk
On May 13, 2013 12:23 AM, Christopher Range lcms0...@comcast.net wrote:

 Somehow, I disabled my sound by accident.  I have gone through it
 several times, and still can't figure out what I did to disable it. I am
 stumped.

 Christopher


 

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Re: [A-1-Computer_Tech] Just lost everything in my inbobx on my yahoo mail

2013-05-12 Thread Donk
Yahoo is a web based email service... so your email is kept on the 
cloud.  So, as far as I know, nothing you could have done with Win7 
could have erased your mail.  It's almost certainly gotta still be there 
at Yahoo.  And rebooting can't hurt a thing.

I suggest you try again logging into your Yahoo account and poking 
around to find your mail.  If you did a fresh install of Win7 (not the 
upgrade) all of your cookies will be gone (unless you re-installed a 
backup of your browser's settings), so your browser might not take you 
directly to it like it used to.
Win7 is great once you get used to it and get it configured the way it 
works best for you.

Good luck,
Donk
PS:  I'm sure you know this, but... if you go to the main Yahoo site ( 
http://www.yahoo.com/ ), you'll have to find the My Yahoo link and 
then log into your account to get your email.


On 5/12/2013 2:02 PM, snowyowl5562 wrote:
 Just got windows 7 after having some weird thing with my partitions wipe me 
 out, Well i went in took a shower and now my yahoo mail inbox is empty. I had 
 over 100 emails in it.  Any ideas i hate to reboot and loose more.
 Thank you Teresa in FL







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Re: [A-1-Computer_Tech] Looking for advice about cooling fans

2013-05-08 Thread Donk
Hi - I don't have a lot of experience with different models or brands.  
But I bought an Antec cooler pad and was quite amazed at how well it 
works.  Here it is on Amazon.com:
http://amzn.to/10rQyHZ
It has 2 70mm fans that draw hot air from the bottom of the laptop and 
blow it mostly out the sides of the cooler.  Mostly I use it sitting on 
a desk or other surface, but it can be used on your lap too.  Gets all 
its power from a USB port, and runs pretty quiet.
Cooling pads without fans are a lot cheaper but I've never tried one so 
I can't comment on them.
But this pad works really well for me.

Good luck,
Donk

On 5/8/2013 7:46 AM, snowyowl5562 wrote:
   My laptop went into partition problems so luckily I found a local guy
 and he came to my house and fixed everything even gave me windows 7.
Now I need to buy a cooling fan(pad) not sure what I should get. I live
 in south Florida and hate running Air Conditioner and it gets pretty
 warm in my computer room. Any suggestions on these. Running Tosiba L305
 15 inch.  I was watching a travel one on ebay funds are tight, and it is
 only $3.99  here is link
   
 http://www.ebay.com/itm/USB-Folding-2-Fan-Laptop-PC-Cooling-Cooler-Pad-B\
 k-/300552907729?_trksid=e17001.m7_trkparms=algo%3DLVI%26itu%3DUCI%26otn\
 %3D5%26ps%3D63%26clkid%3D7511749722152797352_qi=RTM759773

 Thank you
 Teresa in FL









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Re: [A-1-Computer_Tech] About my mom's new laptop with Windows 8 (email especially)

2013-05-03 Thread Donk
As for the email problem... Win8 comes with a new email application 
tailored to the new tiled interface of Win8.  If your mom wants to use 
the same Windows Live email that she had on the old computer, she'll 
have to download the free Windows Live Essentials package from microsoft:
http://windows.microsoft.com/en-us/windows-live/essentials-home
Once it is downloaded and installed, it should function exactly as it 
did on her old computer.  Here's a youtube video showing how to download 
and install Windows Live Mail in Win8:
http://www.youtube.com/watch?feature=player_embeddedv=_YbZlD2bo_s

As for the printer prob... I'm thinking that knowing which browser she 
uses would help solve it?  Also, it sounds like she is printing over a 
wireless network through another computer?  Does the Brother printer 
have wireless support built into it?  If so, it would be better to 
install the Brother drivers directly onto the new laptop and print 
directly to the printer.

Good luck,
Donk

On 5/3/2013 3:38 PM, seez...@att.net wrote:
 Recently my mom bought a new laptop (HP ENVY, 15.6 diagonal, 8GB Memory, 750 
 GB HD, and m6-1225dx and is also a touch screen) with Windows 8 already 
 installed.  At first, my mom had a lot of trouble adjusting to the 
 differences between Windows 8 and Windows 7.  She prefers to use the mouse to 
 operate her computer.  She has mostly gotten used to the changes.  There are 
 a few more things that need to be dealt with.  Can anyone help us please?

 First of all, my mom has had trouble with the email.  When she had Windows 
 Live on the computer that had Windows 7, she was able to make as many folders 
 in her email account as she wanted to and make as many rules as she wanted to 
 concerning what passed as nonjunk mail.  She also could look at the headings 
 of each of her emails without having to also look at the body of any of them. 
  Also she usually was able to clearly see the whole title of the headings of 
 each of her emails without having to extrapolate for the rest of the headings 
 with the cursor.  She has Buckeye Cable as her internet provider.  For some 
 reason, my mom can't do any of these things with the email program that came 
 with the new computer.  She tried to install the original email program that 
 she had on her old computer but the installation never happened or did not 
 happen the way it did on her old computer.

 Also when she tries to delete or even just look at some of her emails, some 
 of her emails get deleted without her trying to delete them.  In other words, 
 the email program or the computer is deleting the email on its own.

 Another area of concerning involves network printing.  The nice thing with 
 the new printer (Brother  is that it will send data to her printer wirelessly 
 as long as the old computer and printer is on.  She tends to have a problem 
 when she only wants to print certain pages of a document that is on a 
 website.  There are a lot of times when the printer ends up printing the 
 whole document instead.  For example, my mom will have the printer print 
 pages 8 to 14 of a 20-page document but instead of getting just those pages, 
 she gets all 20 pages.

 Thanks.








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Re: [A-1-Computer_Tech] SpeedyFox - a neat little program I found for Thunderbird and Firefox - was What sites do you use when researching software decisions?

2013-04-21 Thread Donk
Thanks Theresa.  SpeedyFox does seem to be freeware.  Did it try to 
install any adware or toolbars?  It's apparently a pretty new app - not 
many reviews on it yet.  But if you say it works well with Tbird I'll 
take your word for it.

Donk


On 4/21/2013 6:09 PM, Theresa wrote:
 Hi :),

 Thought I'd share instead of ask.  I googled some form of Thunderbird
 replacements last night, and came across a little program called
 SpeedyFox, that cleans up and out the databases etc. for Thunderbird and
 Firefox for Windows.  I downloaded and ran it.  It works quickly and
 well, debloated my Thunderbird files down to 3-something GB instead of
 7-something, and both programs work much better and quicker.

 Thought I would pass it along for you to consider and maybe recommend.
 Some small payback for all the questions I've asked! I have no
 connection except I tried and so far have liked it.

 Have a great weekend!
 Theresa







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Re: [A-1-Computer_Tech] What sites do you use when researching software decisions?

2013-04-20 Thread Donk
Hi - I know exactly what you mean about finding unbiased reviews. It's 
easier for hardware... I would look at Gizmodo, and Tom's Hardware, and 
Anandtec, etc.  But for software there's no specific site I use.  All 
the search engines have been gamed to find sponsored review sites.  If 
you use the word review in your google search you're almost certain to 
get all results for biased, commercially oriented review sites.  So, I 
usually spend lots of time quickly looking at a lot of the results and 
determining which are truly unbiased (not too hard to tell usually).  I 
do find that sites with user reviews are a big help - as long as there 
are LOTS of reviews for a certain product the results can't be padded 
too badly. You can assume there'll always be many bad reviews, so you 
balance the good reviews with more weight.  Oddly enough, for software, 
CNet's Download.com site is usually a good source for software reviews.  
Their editor reviews seem to be pretty fair, and there are usually quite 
a few user reviews for each title.
http://download.cnet.com/windows/

Windows 8 is fine IMHO.  It is honestly just windows as usual when you 
get past the new metro interface. I actually like it.  But I would wait 
till touch monitors are more readily available (and cheaper).  Win8 is 
very cool on a touch screen - you'll find yourself using touch more than 
you think you might.  I believe touch is the future of desktop computing 
(combined with mouse  keyboard).

Thunderbird - I've been using it for years with mostly no probs, but... 
I have waaay less emails than you do. TB is basically a home user type 
app, and I think your volume of email traffic (thousands) might be 
choking it?  Corporations with very high volume email needs will have 
dedicated exchange servers or whatever.  One thing I've learned to do 
with TB is to NEVER update.  I turn off auto-update. If I get it working 
fine I don't want a new update to eff it up. :-)

Google Reader - Yeah, google is really pissing off a lot of people by 
discontinuing this.  I believe it will be folded into G+ with all the 
current features?  But I don't use it so I don't know.  Some people seem 
to like Feedly.  http://www.feedly.com/

Microsoft Office - well, the main substitute for office has always been 
http://www.openoffice.org/ .  Nearly all the features of MS Office, and 
updated and lovingly cared for by a bunch of open source volunteers.

Hope all that helps you a little bit at least.   :-)

Donk


On 4/20/2013 11:12 AM, Theresa wrote:
 Morning :)

 I'm not sure how to ask this. Some of the changes/upcoming changes in
 the programs that I use mean that I need to look for replacements. I
 want to find review places that I can trust, which means that you and
 other professionals that I know go to check. Customer and consumer
 reviews are great, but sometimes I read and wonder how much truth is there.

 I would like recommendations, please, of 2-5 sites that I could use for
 research without much bias.

 I am leaning towards long-term goal being get out of Windows all
 together.  I don't like what I'm hearing and seeing about Windows 8.
 Don't want and can't afford to go to Apple.

 Short and immediate term goals are to find a replacement for Thunderbird
 8, for Googlereader, and possibly for Microsoft Office 2003.  The most
 insistent is for Tbird 8, while I love it, I'm having more and more
 problems, and I want to find something with the same files (sbd, msf),
 to make changing easier.  I definitely want a program with an automatic
 or one-click filter sorting and that can easily handle three different
 accounts with several thousand email in each.

 I wish I had time and ability to thoroughly research everything, but I
 don't. I am getting confused and a bit overwhelmed from looking at
 several sites for several things, and am looking for a few good bedrock
 sites to keep referring to.

 Thanks
 Theresa





 

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Re: [A-1-Computer_Tech] Downloaded a sewing pattern but is can only be saved as a Vcard file

2013-04-19 Thread Donk
Hi - is there any way you can post a link to the pattern you 
downloaded?  Vcard's are kinda like digital business cards and have the 
file extension .vcf.  I can't imagine why a pattern file would try to 
open as a vcard file... unless you downloaded the wrong file, or your 
windows file associations are messed up.  Posting a link would help us 
figure that out.
Also would help to know what version of windows you use?  WinXP, Vista, 
Win7, Win8, etc.

Good luck,
Donk

On 4/19/2013 3:56 PM, snowyowl5562 wrote:
 I am new to this one
 Any help
 Thank you
 Teresa in FL








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Re: [A-1-Computer_Tech] Fw: Your crop tank top sewing pattern

2013-04-19 Thread Donk
Hi -
There's no link to any website or pattern in your email?  Was the 
pattern attached to your email?  Or did you go to the website and 
download it?

Good luck,
Donk

On 4/19/2013 9:22 PM, t wrote:


 - Forwarded Message -
 From: Sew in Love r...@sewinlove.com.au
 To: snowyowl5...@yahoo.com
 Sent: Friday, April 19, 2013 3:35 PM
 Subject: Your crop tank top sewing pattern


 Here is your free download, Crop tank top sewing pattern. Thanks for signing 
 up and enjoy your sewing!
 For your records, here is a copy of the information you submitted to us...
   * Email Address: snowyowl5...@yahoo.com
   * First Name: teresa
 If at any time you wish to stop receiving our emails, you can:
 unsubscribe here
 You may also contact us at:
 r...@sewinlove.com.au

 [Non-text portions of this message have been removed]



 

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Re: [A-1-Computer_Tech] Dual Monitors

2013-04-14 Thread Donk
Hi Holly -
Firstly, if you post the brand/model of your pc we can help you find the 
correct drivers for your nvidia card/chip.  If it is a custom built 
system we'll need to know which nvidia card or chip you have and get the 
drivers from the nvidia support site (instead of your pc maker's site).
After we get that info, I would go into Contol Panel, Add/Remove 
Programs, and look for any nvidia related programs - such as the NCP (as 
you abbreviated it) and uninstall them before adding the new drivers 
since you were getting errors about having 2 versions of NCP running.
But first the brand/model...

Good luck,
Donk

On 4/14/2013 4:47 PM, Holly wrote:
 Hi,

 I thought I'd get a jump on things since my computer couldn't find the
 drivers and so went to download the new one.  Unfortunately, (as is my
 usual experience) they came up with a thing about having to have Java on my
 computer although I do have the latest version but I reinstalled it anyway
 and went back but it still came up with missing the Java and I can't get
 any farther.

 By  the way, I now have two primary monitors since it evidently doesn't
 recognize my Multi-Mon program,   That may be fixed when I get the driver
 though.

 Oh, and another by the way, the text is fine now.  I'm not sure about the
 screen resolution because things look kind of pulled out but that may be
 normal and I just don't remember.  My screens are wide-angle.

 Okay, how to we get the new driver?

 Holly

 PS: I want to be sure you know, once again you are saving my life or at
 least it looks like we're heading that way.  I was going to say I love
 you but that may be going too far.

 On Sat, Apr 13, 2013 at 10:49 PM, Donk d.knier...@verizon.net wrote:

 It sounds like your video drivers are corrupted or otherwise screwed
 up.  I would try re-installing the drivers.  Try the easiest way first:
 Start Button, click Run, and type DEVMGMT.MSC in the run box to open
 Device Manager.
 Double click the Display Adapter category.
 Right-click the NVidia entry and choose Uninstall or Remove. Click
 OK back to the desktop and reboot.
 Let it boot all the way to the desktop and wait till you see the message
 Your new hardware is installed and ready to use.
 Hopefully that'll fix the display prob and maybe the text prob too. :-)
 If not we can try downloading the newest drivers from the NVidia site or
 your computer maker's support site.  Or uninstalling all the NVidia
 stuff on the computer.

 Good luck,
 Donk

 On 4/13/2013 8:54 PM, Holly wrote:
 I wrote this response to you a few minutes ago and then it disappeared.
 I'll try again and will save every couple of sentences.

 I'm still sticking with XP because I have so many programs that won't
 work
 with the new versions.

 I checked the Display Setting and the picture shows the proper number on
 the correct monitors but when  I click identify the numbers appear on the
 wrong monitors.  This is so strange because it was fine until yesterday
 and
 I don't think it happened when I booted up but sometime during the day.

 I then went to NVIDIA Control Panel (instead of typing this out I'll call
 it NCP, okay?) and received two error messages one right after the other
 without me doing anything.  They were:

 Can't open NCP because an older version is already running.

 Close the NCP that is currently running, then try again.

 and then,

 The NCP extension cannot be created

 Possible reasons include:
 Version mismatch.  Reinstalling display drivers may solve the problem.

 As you can imagine I have no idea how to close the NCP and then what do
 you
 do about a version mismatch.

 I will wait until we figure this one out before pursuing the raggedy
 print
 and another issue I have with javascript.  This monitor thing is the
 primary part of my life that's driving me crazy.

 Holly


 [Non-text portions of this message have been removed]




 

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Re: [A-1-Computer_Tech] Dual Monitors

2013-04-14 Thread Donk
Hi Holly -
I'm looking on the nvidia site and I think I came up with a different 
driver than you?  Here's the one I found:
http://www.nvidia.com/object/winxp-307.83-whql-driver.html
It says the size of this is 103MB, whereas you said the size of yours 
was 148.55.  I'm not sure why there would be a discrepancy. Mine says it 
supports the 7300SE and 7200GS, which is exactly what you said your 
report shows.  Did you maybe select the WinXP 64bit drivers?  I'm pretty 
sure you have WinXP 32bit.  You can tell by right-clicking My Computer 
and looking at the computer properties tab.  If it's 64 bit it will say 
64 bit.

Anyway, when you get the correct drivers go ahead and uninstall the 
nvidia thing from add/remove programs, and be sure to uninstall (remove) 
the nvidia drivers from device manager, and then double click the driver 
file you downloaded and follow their instructions.
Hopefully that'll do it.

Good luck,
Donk

On 4/14/2013 6:31 PM, Holly wrote:
 Yes, I just looked and it says it supports the 7300 GS.  I guess my next
 step is to uninstall the nView thing and then install?

 Holly

 On Sun, Apr 14, 2013 at 5:26 PM, Holly hkl...@gmail.com wrote:

 I went back to the NVIDIA site and the reason I was getting the Java thing
 was that I was trying to get them to automatically find the driver.

 I did the manual thing and, of course, it's all Greek to me but I came up
 with this and have downloaded it.

 GeForce 307.83 Driver Version 307.83 - WHQL  Release Date 2013-02-26
 0:00:00  Operating System Windows XP  Language English (US)  File Size 148.55
 MB

 Do you think this is what I need?

 Holly


 On Sun, Apr 14, 2013 at 4:59 PM, Holly hkl...@gmail.com wrote:

 I thought  we were in trouble.  I did the uninstall you recommended and
 didn't record the full name of the program and it no longer appears on my
 computer.  Fortunately, I recently printed a System Resources Report and,
 there it is NVIDIA GeForce 7300 SE/7200 GS

 My computer is custom built running XP as I mentioned before.

 On Add/Remove Programs NVIDIA nView 135.50 is listed.  No NCP.

 Holly


 On Sun, Apr 14, 2013 at 4:14 PM, Donk d.knier...@verizon.net wrote:

 Hi Holly -
 Firstly, if you post the brand/model of your pc we can help you find the
 correct drivers for your nvidia card/chip.  If it is a custom built
 system we'll need to know which nvidia card or chip you have and get the
 drivers from the nvidia support site (instead of your pc maker's site).
 After we get that info, I would go into Contol Panel, Add/Remove
 Programs, and look for any nvidia related programs - such as the NCP (as
 you abbreviated it) and uninstall them before adding the new drivers
 since you were getting errors about having 2 versions of NCP running.
 But first the brand/model...

 Good luck,
 Donk

 On 4/14/2013 4:47 PM, Holly wrote:
 Hi,

 I thought I'd get a jump on things since my computer couldn't find the
 drivers and so went to download the new one.  Unfortunately, (as is my
 usual experience) they came up with a thing about having to have Java
 on my
 computer although I do have the latest version but I reinstalled it
 anyway
 and went back but it still came up with missing the Java and I can't
 get
 any farther.

 By  the way, I now have two primary monitors since it evidently doesn't
 recognize my Multi-Mon program,   That may be fixed when I get the
 driver
 though.

 Oh, and another by the way, the text is fine now.  I'm not sure about
 the
 screen resolution because things look kind of pulled out but that may
 be
 normal and I just don't remember.  My screens are wide-angle.

 Okay, how to we get the new driver?

 Holly

 PS: I want to be sure you know, once again you are saving my life or at
 least it looks like we're heading that way.  I was going to say I love
 you but that may be going too far.

 On Sat, Apr 13, 2013 at 10:49 PM, Donk d.knier...@verizon.net wrote:

 It sounds like your video drivers are corrupted or otherwise screwed
 up.  I would try re-installing the drivers.  Try the easiest way
 first:
 Start Button, click Run, and type DEVMGMT.MSC in the run box to open
 Device Manager.
 Double click the Display Adapter category.
 Right-click the NVidia entry and choose Uninstall or Remove. Click
 OK back to the desktop and reboot.
 Let it boot all the way to the desktop and wait till you see the
 message
 Your new hardware is installed and ready to use.
 Hopefully that'll fix the display prob and maybe the text prob too.
 :-)
 If not we can try downloading the newest drivers from the NVidia site
 or
 your computer maker's support site.  Or uninstalling all the NVidia
 stuff on the computer.

 Good luck,
 Donk

 On 4/13/2013 8:54 PM, Holly wrote:
 I wrote this response to you a few minutes ago and then it
 disappeared.
 I'll try again and will save every couple of sentences.

 I'm still sticking with XP because I have so many programs that won't
 work
 with the new versions.

 I checked the Display Setting and the picture shows

Re: [A-1-Computer_Tech] Dual Monitors

2013-04-13 Thread Donk
Holly,
You didn't mention your version of Windows?  I assume you've gone into 
Control Panel, Display Settings and tried setting the monitor numbers 
back there?
If that didn't work, look for your display adapter's advanced settings. 
Might be called nVidia, or GeForce, or Radeon, etc.   You might find it 
in control panel, or there might be a tiny icon for it in your lower 
right screen's system tray.  But sometimes your video card will have its 
own monitor settings that will override the ones in Windows.

Good luck,
Donk
PS:  See if a reboot doesn't fix your raggedy text prob with FireFox.  
If not, try typing in Notepad or Wordpad just to be sure it is a FireFox 
problem.  If it is universal, then maybe your video card or chip is 
having issues.  Repost with results.


On 4/13/2013 2:13 PM, Holly wrote:
 I have two Samsung monitors and the one on the left has been set as the
 primary and the one on the right the secondary.  All of a sudden yesterday
 when I started up they are reversed.  I've looked everywhere I can think of
 to see how to change it mostly because the tight one is older and is a bit
 narrower.  If this weren't the case I could just move them around on my
 desktop except the cord to the left one isn't long enough for me to get it
 where it needs to be.  Do you have any ideas about how this might have
 happened and how I can get it back to where it's been for several years.

 Another issue which appears to be a Google/gmail one is that this text I'm
 trying to type is really raggedy.  Doesn't appear to be happening anywhere
 else except here.

 Thank you so much for your help.

 Holly






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Re: [A-1-Computer_Tech] Trying to set up a flat screen monitor to my laptop No signal

2013-04-13 Thread Donk
First thing I would try would be to make sure the external monitor port 
is enabled.  Check in Vista's control panel display settings, and check 
in your laptop's BIOS settings (I think you press F2 at bootup on 
Sattelites?).
Also, your laptop has a function key that will toggle between the 
built-in screen and the external monitor. Maybe Fn + F5 keys?  Check 
your manual.

Good luck,
Donk


On 4/13/2013 4:00 PM, snowyowl5562 wrote:
 emachines monitor to toshiba satelite l305 Vista
 I also tried to put a compaq 1725 on and got the no signal message
 but about a year ago the compq did work on this laptop
 any idea of what I can try to make them work
 Thank you
 Teresa in FL



 

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Re: [A-1-Computer_Tech] Dual Monitors

2013-04-13 Thread Donk
It sounds like your video drivers are corrupted or otherwise screwed 
up.  I would try re-installing the drivers.  Try the easiest way first:
Start Button, click Run, and type DEVMGMT.MSC in the run box to open 
Device Manager.
Double click the Display Adapter category.
Right-click the NVidia entry and choose Uninstall or Remove. Click 
OK back to the desktop and reboot.
Let it boot all the way to the desktop and wait till you see the message 
Your new hardware is installed and ready to use.
Hopefully that'll fix the display prob and maybe the text prob too. :-)
If not we can try downloading the newest drivers from the NVidia site or 
your computer maker's support site.  Or uninstalling all the NVidia 
stuff on the computer.

Good luck,
Donk

On 4/13/2013 8:54 PM, Holly wrote:
 I wrote this response to you a few minutes ago and then it disappeared.
 I'll try again and will save every couple of sentences.

 I'm still sticking with XP because I have so many programs that won't work
 with the new versions.

 I checked the Display Setting and the picture shows the proper number on
 the correct monitors but when  I click identify the numbers appear on the
 wrong monitors.  This is so strange because it was fine until yesterday and
 I don't think it happened when I booted up but sometime during the day.

 I then went to NVIDIA Control Panel (instead of typing this out I'll call
 it NCP, okay?) and received two error messages one right after the other
 without me doing anything.  They were:

 Can't open NCP because an older version is already running.

 Close the NCP that is currently running, then try again.

 and then,

 The NCP extension cannot be created

 Possible reasons include:
 Version mismatch.  Reinstalling display drivers may solve the problem.

 As you can imagine I have no idea how to close the NCP and then what do you
 do about a version mismatch.

 I will wait until we figure this one out before pursuing the raggedy print
 and another issue I have with javascript.  This monitor thing is the
 primary part of my life that's driving me crazy.

 Holly


 [Non-text portions of this message have been removed]







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Re: [A-1-Computer_Tech] Java question - xajax

2013-04-11 Thread Donk
Hi Theresa -
Dunno if it will help much, but I'll paste the  Coriolanus search 
results at the bottom of the email.
Here are some things I would try to fix your problem:
* The page works fine for me on Firefox 19.0.2.  My version is a bit 
newer so you might first want to try updating your firefox: Click the 
Firefox button at top of page, go to Help, then About, and click the 
Check For Updates button.
* Check to see if you have your javascript plugin enabled: Click FF 
button, click the Plugins category, look for Java Deployment Toolkit 
and make sure it is enabled. I actually don't know what this does, heh, 
but I have it and my FF is working ok.   :-)
* You can always do the age old work-around of going to the page in 
Internet Explorer.  Just click the Start button and type Internet 
Explorer into the search box. This will also narrow the prob down to FF 
(if it works in IE) and you can repost and tell us.

Good luck,
Donk
The search results I promised:


   Search Results


 Coriolanus http://www.americanshakespearecenter.com/v.php?pg=733

 Coriolanus 2003...

 Location: Education 
 http://www.americanshakespearecenter.com/v.php?pg=7  Research and 
 Scholarship - 2013 Blackfriars Conference 
 http://www.americanshakespearecenter.com/v.php?pg=68  *Show 
 Archives Cor.*
 Last Edited: 06-17-10


 Spring Thesis Festival - Session 3
 http://www.americanshakespearecenter.com/v.php?pg=638

 Spring Thesis Festival - Session 3...

 Location: *Spring Thesis Festival - Session 3*
 Last Edited: 03-29-10


 Bloody Good Quotes
 http://www.americanshakespearecenter.com/v.php?pg=507

 Bloody Good Quotes...

 Location: News http://www.americanshakespearecenter.com/v.php?pg=9  
 Announcements http://www.americanshakespearecenter.com/v.php?pg=188 
  2009 Announcements 
 http://www.americanshakespearecenter.com/v.php?pg=307  *Bloody Good 
 Quotes*
 Last Edited: 08-19-09


 Collaboration http://www.americanshakespearecenter.com/v.php?pg=1094

 Rehearsal Tools of the ASC -- Collaboration Til at the last I seemed 
 his follower, not his partner; And he wag'd me with his countenance as 
 if I had been mercenary. - Aufidius, Coriolanus, V.vi.38-41 It has 
 become a part of the modern mindset to imagine the early...

 Location: Education 
 http://www.americanshakespearecenter.com/v.php?pg=7  Research and 
 Scholarship - 2013 Blackfriars Conference 
 http://www.americanshakespearecenter.com/v.php?pg=68  Rehearsal 
 Tools of the ASC 
 http://www.americanshakespearecenter.com/v.php?pg=1091  
 *Collaboration*
 Last Edited: 01-25-11


 History http://www.americanshakespearecenter.com/v.php?pg=50

 History...

 Location: About http://www.americanshakespearecenter.com/v.php?pg=5 
  *History*
 Last Edited: 06-25-08


 Let's Go Camping!
 http://www.americanshakespearecenter.com/v.php?pg=481

 It's September, and the end of summer is coming! After checking out 
 our summer season, why not brave the wilderness with a camping 
 adventure. Try some of these Shakespeare's quotes around the campfire: 
 Beyond the river we'll encamp ourselve, And onto to-morrow, bid them 
 march away. Henry V : III...

 Location: News http://www.americanshakespearecenter.com/v.php?pg=9  
 Announcements http://www.americanshakespearecenter.com/v.php?pg=188 
  2009 Announcements 
 http://www.americanshakespearecenter.com/v.php?pg=307  *Camping*
 Last Edited: 08-12-09


 Sasha Olinick http://www.americanshakespearecenter.com/v.php?pg=15

 Sasha Olinick...

 Location: About http://www.americanshakespearecenter.com/v.php?pg=5 
  Actors http://www.americanshakespearecenter.com/v.php?pg=194  
 Actor Bios http://www.americanshakespearecenter.com/v.php?pg=10  
 Old Bios http://www.americanshakespearecenter.com/v.php?pg=563  
 *Sasha Olinick*
 Last Edited: 06-24-08


 Shakespeare Picks Men's NCAA Champion
 http://www.americanshakespearecenter.com/v.php?pg=399

 Will is feeling pretty poorly about his Final Four picks because he 
 called only three of the four. Assured that no one would use any of 
 his further predictions to bet real money, he made his picks for the 
 NCAA national championship

 Location: News http://www.americanshakespearecenter.com/v.php?pg=9  
 Announcements http://www.americanshakespearecenter.com/v.php?pg=188 
  2009 Announcements 
 http://www.americanshakespearecenter.com/v.php?pg=307  *Shakespeare 
 Picks Men's NCAA Champion*
 Last Edited: 04-01-09


 Shakespeare Quotes for Your Fourth of July Party
 http://www.americanshakespearecenter.com/v.php?pg=469

 Shakespeare Quotes for Your Fourth of July Party...

 Location: News http://www.americanshakespearecenter.com/v.php?pg=9  
 Announcements http://www.americanshakespearecenter.com/v.php?pg=188 
  2009 Announcements 
 http://www.americanshakespearecenter.com/v.php?pg=307  *Shakespeare 
 Quotes for Your Fourth of July Party*
 Last Edited: 07-01-09


 William Shakespeare Plays Bard Ball
 http://www.americanshakespearecenter.com

Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-04-09 Thread Donk
Go here and download the driver for your specific version of Windows:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=4110396lc=encc=usdlc=
I forget, but I think you said you have Win7?  If so, be sure to get 
either 32bit or 64bit, depending on what you have.  Look under Start, 
Computer, System Properties.

Good luck,
Donk

On 4/9/2013 7:11 PM, Janice D wrote:
 laserjet prof P1102w





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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-04-09 Thread Donk
Janice -
I'm thinking that ALL that other stuff - like checking and re-checking 
the network - could have been avoided if we had just looked in Device 
Manager first and seen the drivers were missing.
Oh well... glad it's fixed!

Good luck,
Donk

On 4/9/2013 8:43 PM, Janice D wrote:
 OMG! ! ! !

 What a frustrating project this was..BUT I did it!
 My biggest problem is I don't remember what I did.  I have to follow step
 by step directions written out or I forget.

 THANK YOU ALL SO MUCH! ! !

 I could not have done it without all your help.

 Janice



 On Tue, Apr 9, 2013 at 7:28 PM, xmdp mper...@gmail.com wrote:

 **


 A plumber's torch held durectly under the printer for about 30 seconds
 should just about take care of things... ;-)
 Sounds like you just have to re-install the drivers but first, disconnect
 the printer then go to control panel and remove the printer.
 Next, just because you are dealing with WinBlows, I'd re-boot, re-connect
 the printer and follow the prompts. Make sure you are online in the
 unlikely event the drivers are not already on your computer.
 Keep us posted. There are at least 200 people watching and waiting for the
 next episode of, The Mystery of the Precocious Printer.

 On Apr 9, 2013 7:11 PM, Janice D jsd...@gmail.com wrote:

 I'm back. I got a night off so I'm back to trying this again.

 When I went to printers and devices my laptop had a yellow triangle. I
 clicked on it and it said:

 HP laserjet prof P1102w doesn't have a driver (not fixed)
 HP laserjet prof P1102w doesn't have a driver (not fixed)
 Hardware changes might not have been detected (detected)

 What do I do now?

 Janice


 On Thu, Apr 4, 2013 at 6:43 AM, xmdp mper...@gmail.com wrote:

 **

 I know this is a long shot but have you checked thst the print que is
 empty? That's the only thing I haven't seen mentioned.

 On Apr 3, 2013 11:08 PM, Janice D jsd...@gmail.com wrote:

 I have to continue this quest after tax season. My second job is
 exhausting me. I really want to get this going right or find out if
 the
 wireless is dead. I'll let you know.

 Thank you for all your help.

 Janice



 On Sat, Mar 30, 2013 at 2:44 AM, Donk d.knier...@verizon.net
 wrote:
 **

 Well, if the HP utility says all is ok... I'm thinking maybe the
 printer's wireless is dead. Dunno what else could be the problem.
 It's
 just odd that it can connect to the network, but then doesn't get
 the
 signal to print.
 It's your call on doing a system restore. Microsoft says, It won't
 affect your documents, pictures, or other data.


 http://windows.microsoft.com/en-US/windows7/products/features/system-restore
 What you might lose are any programs you've installed since the
 date
 you
 choose. I've done it many times without any probs, but... you never
 know when something could go wrong.

 Good luck,
 Donk

 It's your call on the restore.

 On 3/30/2013 2:21 AM, Janice D wrote:
 I appreciate all your suggestions.

 I downloaded the utility and it says everything is ok.

 I am so afraid I'm going to lose something I need if I do a
 recovery.
 What
 a pain this is.

 Janice



 On Fri, Mar 29, 2013 at 6:55 PM, Donk d.knier...@verizon.net
 wrote:
 **

 I haven't given up yet Janice. :-)
 Here are a couple more things you should try:

 1. I think someone else posted a link to this HP utility to
 troubleshoot
 network printer problems. Download this small utility and run it
 to
 see
 if it can figure out what the problem is:
 http://bit.ly/105DVOy

 2. Since the printer did work fine at one time, could you try
 using
 Win7's System Restore to go back to a date when the printer
 worked?
 Start button, type system restore.
 Hope they work!

 Good luck,
 Donk


 On 3/29/2013 1:59 PM, Janice D wrote:
 Yes my printer is there. That should be good, right?



 On Fri, Mar 29, 2013 at 12:15 PM, Donk d.knier...@verizon.net
 wrote:
 **

 Janice -
 You never answered the question...
 If you open Wordpad (start button, type Wordpad) and create a
 document...
 what happens when you try to print it? Is your printer listed
 as a
 choice
 to print to?

 On Mar 29, 2013 12:00 AM, Janice D jsd...@gmail.com
 wrote:
 I have checked and double checked and the pc and printer are
 both
 on
 the
 same network. I installed driver and re-configured. The sheet
 prints
 out
 you have installed this properly yet still will not print
 wireless.
 Could
 it just be broke?

 Janice


 On Tue, Mar 26, 2013 at 9:01 PM, Donk 
 d.knier...@verizon.net
 wrote:
 **






 --
 Thank you.

 Janice


 [Non-text portions of this message have been removed]



 

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 please
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 [Non-text

Re: [A-1-Computer_Tech] Having trouble viewing certain video on Yahoo sites

2013-04-02 Thread Donk
Try going here:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
and clicking the little box for Never Ask Again.

Good luck,
Donk


On 4/2/2013 7:46 PM, snowyowl5562 wrote:
 I.yimg is requestin permission





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Re: [A-1-Computer_Tech] Lenovo B575 Laptop won't POST

2013-04-02 Thread Donk
Yes, it sure sounds like a catastrophic hardware failure.  No HD light 
blink at all?  I would try tapping the BIOS entry or Lenovo setup 
keys... but if you still get nothing there's not much else you can do.

Good luck,
Donk


On 4/2/2013 8:16 PM, ktcomputersystems wrote:
 I have a Lenovo B575 laptop that refuses to POST. I have checked the 
 charger/power supply and it is working; the power light comes on, the 
 processor fan runs, but there is no other sign of life (display is blank, no 
 HD activity light, etc). Also, will not boot from a Windows install disk. 
 Likely cause is dead MoBo?



 

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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-30 Thread Donk
Well, if the HP utility says all is ok... I'm thinking maybe the 
printer's wireless is dead.  Dunno what else could be the problem. It's 
just odd that it can connect to the network, but then doesn't get the 
signal to print.
It's your call on doing a system restore.  Microsoft says, It won't 
affect your documents, pictures, or other data.
http://windows.microsoft.com/en-US/windows7/products/features/system-restore
What you might lose are any programs you've installed since the date you 
choose.  I've done it many times without any probs, but... you never 
know when something could go wrong.

Good luck,
Donk

It's your call on the restore.
On 3/30/2013 2:21 AM, Janice D wrote:
 I appreciate all your suggestions.

 I downloaded the utility and it says everything is ok.

 I am so afraid I'm going to lose something I need if I do a recovery.  What
 a pain this is.

 Janice



 On Fri, Mar 29, 2013 at 6:55 PM, Donk d.knier...@verizon.net wrote:

 **


 I haven't given up yet Janice. :-)
 Here are a couple more things you should try:

 1. I think someone else posted a link to this HP utility to troubleshoot
 network printer problems. Download this small utility and run it to see
 if it can figure out what the problem is:
 http://bit.ly/105DVOy

 2. Since the printer did work fine at one time, could you try using
 Win7's System Restore to go back to a date when the printer worked?
 Start button, type system restore.
 Hope they work!

 Good luck,
 Donk


 On 3/29/2013 1:59 PM, Janice D wrote:
 Yes my printer is there. That should be good, right?



 On Fri, Mar 29, 2013 at 12:15 PM, Donk d.knier...@verizon.net wrote:

 **

 Janice -
 You never answered the question...
 If you open Wordpad (start button, type Wordpad) and create a
 document...
 what happens when you try to print it? Is your printer listed as a
 choice
 to print to?

 On Mar 29, 2013 12:00 AM, Janice D jsd...@gmail.com wrote:

 I have checked and double checked and the pc and printer are both on
 the
 same network. I installed driver and re-configured. The sheet prints
 out
 you have installed this properly yet still will not print wireless.
 Could
 it just be broke?

 Janice


 On Tue, Mar 26, 2013 at 9:01 PM, Donk d.knier...@verizon.net wrote:

 **
   








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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-29 Thread Donk
Janice -
You never answered the question...
If you open Wordpad (start button, type Wordpad) and create a document...
what happens when you try to print it?  Is your printer listed as a choice
to print to?
On Mar 29, 2013 12:00 AM, Janice D jsd...@gmail.com wrote:

 I have checked and double checked and the pc and printer are both on the
 same network.  I installed driver and re-configured.  The sheet prints out
 you have installed this properly yet still will not print wireless.  Could
 it just be broke?

 Janice


 On Tue, Mar 26, 2013 at 9:01 PM, Donk d.knier...@verizon.net wrote:

  **
 
 
  Hey Janice -
  If Device Manager shows that you have a problem with the printer
  drivers, here's a link to the HP support site to download new drivers:
 
 
 http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=4110396lc=encc=usdlc=
  If you're not sure if you've got 64 or 32 bit, just go to Start,
  right-click Computer, and choose Properties from the popup menu. It'll
  tell you there.
 
 
  Good luck,
  Donk
 
  On 3/25/2013 12:21 AM, Janice D wrote:
   When I tried to re-do it again after watching the video again, It said
 I
   was successful but the printer is not communicating with the computer.
  
   I double and tripled check and my computer is on Janice network and
 the
   printer is on Janice network.
  
   I did find out that my security password is wpa. The wep does not take
 on
   the configure screen. Something seems wrong with that.
  
   Janice
  
  
   On Sun, Mar 24, 2013 at 11:31 PM, Janice D jsd...@gmail.com wrote:
  
   The laptop is connected to Janice and when I go to start - HP
 wireless
   configuration - I click yes to allow changes to computer then click on
   next to guide through setup and bullet the Advanced and next. The list
  of
   networks that pop up has Janice and I clicked that. Janice is the
   network with 80-100% and all the others say 20%. The Wireless
  Credentrials
   screen comes up. It has Janice in the Network Name (SSID) and
 Security
   Mode: WEP. Then there is a WEP Key 1 and I put in the wireless network
  key
   that is on the router. The message that comes up is: Invalid or
   incorrect pass-phrase entered. If I put in my security code, it
 accepts
   it and says Congratulations print your test page I printed the test
  page
   but when I disconnect the usb cable, it doesn't print.
  
   Anything else I can do?
  
  
  
  
  
  
   On Sun, Mar 24, 2013 at 12:09 PM, Donk d.knier...@verizon.net
 wrote:
  
   **
 
  
  
   Janice - it is possible that ATT changed the name of your network
   (SSID) when they installed your service, but...
  
   the ultimate goal here is to get the printer and your computer on the
   same network - no matter what its name is.
   So when you go to Networks And Sharing Center on the laptop and
 click
   Connect to a Network you will see a list of wireless networks.
   And when you go through the printer installation process (while it's
   connected to the laptop via USB) you see a list of wireless networks
 to
   connect to.
  
   You want to put the printer on the same network as your laptop. If
 ATT
   changed the SSID to your name, then in the list of networks on the
   printer you should see network with your name? If so, try connecting
 to
   it.
  
   Good luck,
   Donk
  
  
   On 3/23/2013 11:45 PM, Janice D wrote:
   I re-configured the printer to be the same wep as the laptop. It
 said
  it
   was successful but when I tried to print wireless, no luck.
  
   HELP!
  
  
   On Sat, Mar 23, 2013 at 2:16 AM, Donk d.knier...@verizon.net
 wrote:
  
  
 
 
 



 --
 Thank you.

 Janice


 [Non-text portions of this message have been removed]



 

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[Non-text portions of this message have been removed]





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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-29 Thread Donk
I haven't given up yet Janice.  :-)
Here are a couple more things you should try:

1. I think someone else posted a link to this HP utility to troubleshoot 
network printer problems.  Download this small utility and run it to see 
if it can figure out what the problem is:
http://bit.ly/105DVOy

2. Since the printer did work fine at one time, could you try using 
Win7's System Restore to go back to a date when the printer worked?  
Start button, type system restore.
  Hope they work!

Good luck,
Donk


On 3/29/2013 1:59 PM, Janice D wrote:
 Yes my printer is there.  That should be good, right?



 On Fri, Mar 29, 2013 at 12:15 PM, Donk d.knier...@verizon.net wrote:

 **


 Janice -
 You never answered the question...
 If you open Wordpad (start button, type Wordpad) and create a document...
 what happens when you try to print it? Is your printer listed as a choice
 to print to?

 On Mar 29, 2013 12:00 AM, Janice D jsd...@gmail.com wrote:

 I have checked and double checked and the pc and printer are both on the
 same network. I installed driver and re-configured. The sheet prints out
 you have installed this properly yet still will not print wireless. Could
 it just be broke?

 Janice


 On Tue, Mar 26, 2013 at 9:01 PM, Donk d.knier...@verizon.net wrote:

 **






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Re: [A-1-Computer_Tech] what causes this bsod and question about xbox live

2013-03-28 Thread Donk
Yeah, it does appear that your blue screen is related to a video issue.  
Hard to tell exactly what the problem is.  But if you are running S2 on 
the integrated intel video chip that's built onto the mobo I'm not too 
surprised you're having troubles.  I mean, S2 doesn't require cutting 
edge hardware, but those intel chips use shared ram with the cpu and are 
very low end.  Since you say S2 had been running fine I would think 
maybe the vid chip has started overheating?
I would try running the game with the side of the case open and a fan 
blowing into it - just to see if heat is the issue.

Can you think of anything (software or hardware) that you changed on the 
system right before S2 started not loading?  You could do a system 
restore to a date before the prob started if possible.  Might have been 
a scheduled MS windows update that mucked things up. Check add/remove 
programs for any update that was done after the prob started - and 
uninstall it.

Also I'd try...  go to Start, MSConfig, click Startup tab and disable 
almost everything - reboot and try loading the game.  Might be a 
background program that's causing the problem.
If the game ran once, I guess it should run again unless there was a 
change made to the system.

I dunno much about Xbox.  You should google for xbox help forums or 
something and maybe find an xbox forum to post your question.
Good luck,
Donk

On 3/26/2013 10:45 PM, kevin19_89 wrote:
 tried to load starcraft 2 on my computer gateway gt5464, which i have 
 upgraded the ram from 1gig to 2gig and it plays just fine. recently its not 
 been loading and i get the bsod and get this:

 0x00EA (0x8975c630, 0x8a4e26d8, 0xba4ebcbc, 0x0001)
 error was from igxprd32

 from my research i think its from my graphics which i thought maybe my 
 integrated graphics card isnt good enough for the game but ive played it just 
 fine with it. what exacly is the igxprd32 and how can it be fixed?

 my next question is we just got high speed where i live and its from radio 
 towers. its called atlink. we got a 1.5 mbps download and 1.5mbps upload. i 
 have a low ping which runs between 65-100 is that fast enough to play xbox 
 live? main games i play are halo 3, halo reach, and halo 4. ive never played 
 xbox live and thought maybe yall have and can give me an idea if you think it 
 will.

 I am running a dynamic ip and my friend says they get error messages about 
 saying it may not play on it, but he has never had any problems


 thanks a lot for your help in advance








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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-26 Thread Donk
Oh, so maybe it's just a driver problem.  Go to Start, type Device Manager,
and see if your printer shows a problem with the driver. If so, you can go
to the hp support site and download the latest driver. Be sure to get the
win7 driver and choose either 64 or 32 bit - whichever you have.
On Mar 26, 2013 12:38 AM, Janice D jsd...@gmail.com wrote:

 While I was trying to print while the usb was in, there was an exclamation
 mark on my laptop.  I clicked on it and it said not connected to printer.
 I clicked troubleshoot and it said missing driver.  So I clicked apply fix
 and it would not apply.

 What a very long headache.

 Janice


 On Mon, Mar 25, 2013 at 8:51 PM, Donk d.knier...@verizon.net wrote:

  **
 
 
  Ok. Wow, this is getting crazy, lol.
 
  I'm thinking maybe your firewall is blocking communication to the
  printer. Do you know what firewall you have? Norton, AVG, McCaffee,
  Zone Alarm? Or are you using the windows built-in firewall?
  Go to Start, and type fire wall into the search box. You should get a
  result like allow program through windows firewall. Click it and see
  if your HP printer is listed - if so, check it for both private and
  public. It might just be labelled something like network printer
  instead of HP printer. If you don't see anything in the list, click the
  allow another program button, and see if you can find the printer in
  that list.
  If you've got a firewall other than Windows built-in one, you'll have to
  look for the option to allow exceptions in it. Post the name of the
  firewall if you know it and I can look up how to do it.
 
  The thing you said about... /I did find out that my security password
  is wpa. The wep does not take on the configure screen. /I'm not sure
  what you mean? Do you mean that the printer configuration sheet that
  you print says the printer is using WPA? But your laptop uses a WEP key?
 
  Good luck,
  Donk
 
 
  On 3/25/2013 12:21 AM, Janice D wrote:
   When I tried to re-do it again after watching the video again, It said
 I
   was successful but the printer is not communicating with the computer.
  
   I double and tripled check and my computer is on Janice network and
 the
   printer is on Janice network.
  
   I did find out that my security password is wpa. The wep does not take
 on
   the configure screen. Something seems wrong with that.
  
   Janice
  
  
   On Sun, Mar 24, 2013 at 11:31 PM, Janice D jsd...@gmail.com wrote:
  
   The laptop is connected to Janice and when I go to start - HP
 wireless
   configuration - I click yes to allow changes to computer then click on
   next to guide through setup and bullet the Advanced and next. The list
  of
   networks that pop up has Janice and I clicked that. Janice is the
   network with 80-100% and all the others say 20%. The Wireless
  Credentrials
   screen comes up. It has Janice in the Network Name (SSID) and
 Security
   Mode: WEP. Then there is a WEP Key 1 and I put in the wireless network
  key
   that is on the router. The message that comes up is: Invalid or
   incorrect pass-phrase entered. If I put in my security code, it
 accepts
   it and says Congratulations print your test page I printed the test
  page
   but when I disconnect the usb cable, it doesn't print.
  
   Anything else I can do?
  
  
  
  
  
  
   On Sun, Mar 24, 2013 at 12:09 PM, Donk d.knier...@verizon.net
 wrote:
  
   **
 
  
  
   Janice - it is possible that ATT changed the name of your network
   (SSID) when they installed your service, but...
  
   the ultimate goal here is to get the printer and your computer on the
   same network - no matter what its name is.
   So when you go to Networks And Sharing Center on the laptop and
 click
   Connect to a Network you will see a list of wireless networks.
   And when you go through the printer installation process (while it's
   connected to the laptop via USB) you see a list of wireless networks
 to
   connect to.
  
   You want to put the printer on the same network as your laptop. If
 ATT
   changed the SSID to your name, then in the list of networks on the
   printer you should see network with your name? If so, try connecting
 to
   it.
  
   Good luck,
   Donk
  
  
   On 3/23/2013 11:45 PM, Janice D wrote:
   I re-configured the printer to be the same wep as the laptop. It
 said
  it
   was successful but when I tried to print wireless, no luck.
  
   HELP!
  
  
   On Sat, Mar 23, 2013 at 2:16 AM, Donk d.knier...@verizon.net
 wrote:
  
   **
  
   To see what network your PC is on:
   Click the Start button. In the Search Programs and Files window
  type
   Network and Sharing Center. Then press Enter. Now you should see
  icons
   for your PC, the network name, and the Internet icon. The icon
  between
   your PC and the internet is your network's name (ssid).
  
   Is this the same network you saw and connected to when you had your
   printer hooked up with the usb cable during installation? It should
  be.
  
   Good luck,
   Donk

Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-26 Thread Donk
Hey Janice -
If Device Manager shows that you have a problem with the printer 
drivers, here's a link to the HP support site to download new drivers:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=4110396lc=encc=usdlc=
If you're not sure if you've got 64 or 32 bit, just go to Start, 
right-click Computer, and choose Properties from the popup menu. It'll 
tell you there.

Good luck,
Donk

On 3/25/2013 12:21 AM, Janice D wrote:
 When I tried to re-do it again after watching the video again, It said I
 was successful but the printer is not communicating with the computer.

 I  double and tripled check and my computer is on Janice network and the
 printer is on Janice network.

 I did find out that my security password is wpa.  The wep does not take on
 the configure screen.  Something seems wrong with that.

 Janice


 On Sun, Mar 24, 2013 at 11:31 PM, Janice D jsd...@gmail.com wrote:

 The laptop is connected to Janice and when I go to start - HP wireless
 configuration -  I click yes to allow changes to computer then click on
 next to guide through setup and bullet the Advanced and next.  The list of
 networks that pop up has Janice and I clicked that.  Janice is the
 network with 80-100% and all the others say 20%.  The Wireless Credentrials
 screen comes up.  It has Janice in the Network Name (SSID) and Security
 Mode:  WEP. Then there is a WEP Key 1 and I put in the wireless network key
 that is on the router.  The message that comes up is:  Invalid or
 incorrect pass-phrase entered.  If I put in my security code, it accepts
 it and says Congratulations print your test page I printed the test page
 but when I disconnect the usb cable, it doesn't print.

 Anything else I can do?






 On Sun, Mar 24, 2013 at 12:09 PM, Donk d.knier...@verizon.net wrote:

 **


 Janice - it is possible that ATT changed the name of your network
 (SSID) when they installed your service, but...

 the ultimate goal here is to get the printer and your computer on the
 same network - no matter what its name is.
 So when you go to Networks And Sharing Center on the laptop and click
 Connect to a Network you will see a list of wireless networks.
 And when you go through the printer installation process (while it's
 connected to the laptop via USB) you see a list of wireless networks to
 connect to.

 You want to put the printer on the same network as your laptop. If ATT
 changed the SSID to your name, then in the list of networks on the
 printer you should see network with your name? If so, try connecting to
 it.

 Good luck,
 Donk


 On 3/23/2013 11:45 PM, Janice D wrote:
 I re-configured the printer to be the same wep as the laptop. It said it
 was successful but when I tried to print wireless, no luck.

 HELP!


 On Sat, Mar 23, 2013 at 2:16 AM, Donk d.knier...@verizon.net wrote:







If you have any questions or problems with any aspect of this site, please feel 
free to contact me directly bi...@optonline.net Please do not post personal 
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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-25 Thread Donk
Ok. Wow, this is getting crazy, lol.

I'm thinking maybe your firewall is blocking communication to the 
printer.  Do you know what firewall you have?  Norton, AVG, McCaffee, 
Zone Alarm?  Or are you using the windows built-in firewall?
Go to Start, and type fire wall into the search box.  You should get a 
result like allow program through windows firewall.  Click it and see 
if your HP printer is listed - if so, check it for both private and 
public.  It might just be labelled something like network printer 
instead of HP printer.  If you don't see anything in the list, click the 
allow another program button, and see if you can find the printer in 
that list.
If you've got a firewall other than Windows built-in one, you'll have to 
look for the option to allow exceptions in it.  Post the name of the 
firewall if you know it and I can look up how to do it.

The thing you said about... /I did find out that my security password 
is wpa. The wep does not take on the configure screen. /I'm not sure 
what you mean?  Do you mean that the printer configuration sheet that 
you print says the printer is using WPA?  But your laptop uses a WEP key?

Good luck,
Donk



On 3/25/2013 12:21 AM, Janice D wrote:
 When I tried to re-do it again after watching the video again, It said I
 was successful but the printer is not communicating with the computer.

 I  double and tripled check and my computer is on Janice network and the
 printer is on Janice network.

 I did find out that my security password is wpa.  The wep does not take on
 the configure screen.  Something seems wrong with that.

 Janice


 On Sun, Mar 24, 2013 at 11:31 PM, Janice D jsd...@gmail.com wrote:

 The laptop is connected to Janice and when I go to start - HP wireless
 configuration -  I click yes to allow changes to computer then click on
 next to guide through setup and bullet the Advanced and next.  The list of
 networks that pop up has Janice and I clicked that.  Janice is the
 network with 80-100% and all the others say 20%.  The Wireless Credentrials
 screen comes up.  It has Janice in the Network Name (SSID) and Security
 Mode:  WEP. Then there is a WEP Key 1 and I put in the wireless network key
 that is on the router.  The message that comes up is:  Invalid or
 incorrect pass-phrase entered.  If I put in my security code, it accepts
 it and says Congratulations print your test page I printed the test page
 but when I disconnect the usb cable, it doesn't print.

 Anything else I can do?






 On Sun, Mar 24, 2013 at 12:09 PM, Donk d.knier...@verizon.net wrote:

 **


 Janice - it is possible that ATT changed the name of your network
 (SSID) when they installed your service, but...

 the ultimate goal here is to get the printer and your computer on the
 same network - no matter what its name is.
 So when you go to Networks And Sharing Center on the laptop and click
 Connect to a Network you will see a list of wireless networks.
 And when you go through the printer installation process (while it's
 connected to the laptop via USB) you see a list of wireless networks to
 connect to.

 You want to put the printer on the same network as your laptop. If ATT
 changed the SSID to your name, then in the list of networks on the
 printer you should see network with your name? If so, try connecting to
 it.

 Good luck,
 Donk


 On 3/23/2013 11:45 PM, Janice D wrote:
 I re-configured the printer to be the same wep as the laptop. It said it
 was successful but when I tried to print wireless, no luck.

 HELP!


 On Sat, Mar 23, 2013 at 2:16 AM, Donk d.knier...@verizon.net wrote:

 **

 To see what network your PC is on:
 Click the Start button. In the Search Programs and Files window type
 Network and Sharing Center. Then press Enter. Now you should see icons
 for your PC, the network name, and the Internet icon. The icon between
 your PC and the internet is your network's name (ssid).

 Is this the same network you saw and connected to when you had your
 printer hooked up with the usb cable during installation? It should be.

 Good luck,
 Donk


 On 3/22/2013 11:38 PM, Janice D wrote:
 Here is the message I got after going through all the steps:

 The printer was able to successfully connect to the wireless network
 using
 the wireless credentials provided. However, this computer is unable to
 communicate with the printer.

 Please verify that the printer is on the same network as this
 computer
 and
 try again.

 How do I check they are on the same network?

 Thank you guys for all your help,

 Janice


 On Fri, Mar 22, 2013 at 10:11 PM, Janice D jsd...@gmail.com wrote:

 Yes, I have windows 7 and I did put the wep key from the router in
 there.
 Still nothing. I'm going to try it again.

 Janice



 On Fri, Mar 22, 2013 at 10:04 PM, Donk d.knier...@verizon.net
 wrote:
 **

 You might be talking about your windows homegroup password? No,
 that's
 not your WEP. Look on your router... on the bottom or back of it
 there
 is a label that will say WEP KEY

Re: [A-1-Computer_Tech] Just given a hp photosmart p1000 not compatible with vista

2013-03-25 Thread Donk
Well, that's an old printer, and apparently HP never wrote Vista drivers 
for it, so you are outta luck there.
But... some people said they had success using drivers for the HP 
deskjet 970Cse or 970Cxi.  Go to Control Panel and choose add a 
printer.  When it asks for the driver click 'choose from list'. See if 
any HP Deskjet 970 is listed and give them a try.  Can't hurt.
(I don't have a Vista machine here so I can't give exact instructions on 
how to find the Add a Printer option.  But I'm sure you can get to it 
from Control Panel somewhere.)

If those drivers don't work you are pretty much outta luck.  When I 
upgraded from XP to Win7 I had to trash my perfectly good Canon inkjet 
(plus I had just bought 2 new spare cartridges).  G

Good luck,
Donk

On 3/25/2013 12:30 PM, snowyowl5562 wrote:
 Is there a way to make it compatible that won't cost me any money
 Running Toshiba Satellite L305 with Windows Vista  32 Bit
 Thank you
 Teresa



 

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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-24 Thread Donk
Are you 100% sure you typed in the WEP key exactly right?  It is case 
sensitive so any capitals have to be capitals.  Also be sure you're not 
typing a zero for the letter O, and vice-versa.

Good luck,
Donk


On 3/24/2013 12:08 AM, Janice D wrote:
 I went to network and sharing center.  I clicked on the wireless network
 and put in the wep that is on the router and it says, error.

 Janice


 On Sat, Mar 23, 2013 at 11:48 PM, Donk d.knier...@verizon.net wrote:

 **


 Hmmm... not sure what's going on. But the printer is on the correct
 network, and you want to get your laptop there too.
 Go to Start Button, type Network And Sharing Center. Click the link
 called Connect to a network. You should get a popup window showing
 any available wireless networks in your area. The one your printer is
 on (the SSID from your router) should be listed. Just double click it,
 and enter the WEP key.
 That should do it.

 Good luck,
 Donk


 On 3/23/2013 11:19 PM, Janice D wrote:
 Hi Donk,

 No it is not. The ssid for the laptop says my name and the one for the
 printer is what is on the router.

 Now what do I do?

 Thank you.'
 Janice


 On Sat, Mar 23, 2013 at 2:16 AM, Donk d.knier...@verizon.net wrote:

 **

 To see what network your PC is on:
 Click the Start button. In the Search Programs and Files window type
 Network and Sharing Center. Then press Enter. Now you should see icons
 for your PC, the network name, and the Internet icon. The icon between
 your PC and the internet is your network's name (ssid).

 Is this the same network you saw and connected to when you had your
 printer hooked up with the usb cable during installation? It should be.

 Good luck,
 Donk


 On 3/22/2013 11:38 PM, Janice D wrote:
 Here is the message I got after going through all the steps:

 The printer was able to successfully connect to the wireless network
 using
 the wireless credentials provided. However, this computer is unable to
 communicate with the printer.

 Please verify that the printer is on the same network as this computer
 and
 try again.

 How do I check they are on the same network?

 Thank you guys for all your help,

 Janice


 On Fri, Mar 22, 2013 at 10:11 PM, Janice D jsd...@gmail.com wrote:

 Yes, I have windows 7 and I did put the wep key from the router in
 there.
 Still nothing. I'm going to try it again.

 Janice



 On Fri, Mar 22, 2013 at 10:04 PM, Donk d.knier...@verizon.net
 wrote:
 **

 You might be talking about your windows homegroup password? No,
 that's
 not your WEP. Look on your router... on the bottom or back of it
 there
 is a label that will say WEP KEY. Do you have Windows 7?
 Good luck,
 Donk


 On 3/22/2013 8:14 PM, Janice D wrote:
 It's the configuration where I think I'm getting messed up. I have a
 group
 password. Is that my wep?
 On Mar 22, 2013 7:09 PM, Donk d.knier...@verizon.net wrote:

 **

 Janice - here's a nice 3 minute video on how to connect your
 printer
 to
 the wireless network. They make it look super easy. :-)
 http://yhoo.it/Yx1yyh

 You haven't told us what version of windows you are using? Maybe
 the
 prob isn't with the network connection, but with your windows
 installation. What program are you using to try to print? Have you
 tried opening Wordpad (listed under your programs menu) and typing
 a
 quick test document to print?
 When you click the Print option in Wordpad is your printer listed
 there? Give it a try...

 Good luck,
 Donk



 [Non-text portions of this message have been removed]



 
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 do
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 Thank you for using A-1 Computer TechYahoo! Groups Links




 --
 Thank you.

 Janice




   








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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-24 Thread Donk
Janice - it is possible that ATT changed the name of your network 
(SSID) when they installed your service, but...

the ultimate goal here is to get the printer and your computer on the 
same network - no matter what its name is.
So when you go to Networks And Sharing Center on the laptop and click 
Connect to a Network you will see a list of wireless networks.
And when you go through the printer installation process (while it's 
connected to the laptop via USB) you see a list of wireless networks to 
connect to.

You want to put the printer on the same network as your laptop.  If ATT 
changed the SSID to your name, then in the list of networks on the 
printer you should see network with your name?  If so, try connecting to it.

Good luck,
Donk


On 3/23/2013 11:45 PM, Janice D wrote:
 I re-configured the printer to be the same wep as the laptop.  It said it
 was successful but when I tried to print wireless, no luck.

 HELP!


 On Sat, Mar 23, 2013 at 2:16 AM, Donk d.knier...@verizon.net wrote:

 **


 To see what network your PC is on:
 Click the Start button. In the Search Programs and Files window type
 Network and Sharing Center. Then press Enter. Now you should see icons
 for your PC, the network name, and the Internet icon. The icon between
 your PC and the internet is your network's name (ssid).

 Is this the same network you saw and connected to when you had your
 printer hooked up with the usb cable during installation? It should be.

 Good luck,
 Donk


 On 3/22/2013 11:38 PM, Janice D wrote:
 Here is the message I got after going through all the steps:

 The printer was able to successfully connect to the wireless network
 using
 the wireless credentials provided. However, this computer is unable to
 communicate with the printer.

 Please verify that the printer is on the same network as this computer
 and
 try again.

 How do I check they are on the same network?

 Thank you guys for all your help,

 Janice


 On Fri, Mar 22, 2013 at 10:11 PM, Janice D jsd...@gmail.com wrote:

 Yes, I have windows 7 and I did put the wep key from the router in
 there.
 Still nothing. I'm going to try it again.

 Janice



 On Fri, Mar 22, 2013 at 10:04 PM, Donk d.knier...@verizon.net wrote:

 **

 You might be talking about your windows homegroup password? No, that's
 not your WEP. Look on your router... on the bottom or back of it there
 is a label that will say WEP KEY. Do you have Windows 7?
 Good luck,
 Donk


 On 3/22/2013 8:14 PM, Janice D wrote:
 It's the configuration where I think I'm getting messed up. I have a
 group
 password. Is that my wep?
 On Mar 22, 2013 7:09 PM, Donk d.knier...@verizon.net wrote:

 **

 Janice - here's a nice 3 minute video on how to connect your printer
 to
 the wireless network. They make it look super easy. :-)
 http://yhoo.it/Yx1yyh

 You haven't told us what version of windows you are using? Maybe the
 prob isn't with the network connection, but with your windows
 installation. What program are you using to try to print? Have you
 tried opening Wordpad (listed under your programs menu) and typing a
 quick test document to print?
 When you click the Print option in Wordpad is your printer listed
 there? Give it a try...

 Good luck,
 Donk



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 --
 Thank you.

 Janice


   








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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-23 Thread Donk
To see what network your PC is on:
Click the Start button.  In the Search Programs and Files window type  
Network and Sharing Center. Then press Enter.  Now you should see icons 
for your PC, the network name, and the Internet icon.  The icon between 
your PC and the internet is your network's name (ssid).

Is this the same network you saw and connected to when you had your 
printer hooked up with the usb cable during installation?  It should be.

Good luck,
Donk

On 3/22/2013 11:38 PM, Janice D wrote:
 Here is the message I got after going through all the steps:

 The printer was able to successfully connect to the wireless network using
 the wireless credentials provided.  However, this computer is unable to
 communicate with the printer.

 Please verify that the printer is on the same network as this computer and
 try again.

 How do I check they are on the same network?

 Thank you guys for all your help,

 Janice


 On Fri, Mar 22, 2013 at 10:11 PM, Janice D jsd...@gmail.com wrote:

 Yes, I have windows 7 and I did put the wep key from the router in there.
 Still nothing.  I'm going to try it again.

 Janice



 On Fri, Mar 22, 2013 at 10:04 PM, Donk d.knier...@verizon.net wrote:

 **


 You might be talking about your windows homegroup password? No, that's
 not your WEP. Look on your router... on the bottom or back of it there
 is a label that will say WEP KEY. Do you have Windows 7?
 Good luck,
 Donk


 On 3/22/2013 8:14 PM, Janice D wrote:
 It's the configuration where I think I'm getting messed up. I have a
 group
 password. Is that my wep?
 On Mar 22, 2013 7:09 PM, Donk d.knier...@verizon.net wrote:

 **

 Janice - here's a nice 3 minute video on how to connect your printer to
 the wireless network. They make it look super easy. :-)
 http://yhoo.it/Yx1yyh

 You haven't told us what version of windows you are using? Maybe the
 prob isn't with the network connection, but with your windows
 installation. What program are you using to try to print? Have you
 tried opening Wordpad (listed under your programs menu) and typing a
 quick test document to print?
 When you click the Print option in Wordpad is your printer listed
 there? Give it a try...

 Good luck,
 Donk



 [Non-text portions of this message have been removed]



 
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 --
 Thank you.

 Janice








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Re: [A-1-Computer_Tech] Video Card ??

2013-03-23 Thread Donk
You should be able to use any PCIexp 16 video card in any PC with a 
PCIexp 16 slot.  The PCIexp1 slot won't hold any video card (too short).
But before you buy a card be sure to read its system requirements on the 
box!
It doesn't matter if a card has ddr3 or other vram, and it doesn't 
matter how much vram it has.  But the more the better.  :-)

I like to buy from brick and mortar stores:  Microcenter, Best Buy, 
Staples, Office Depot, hhGregg, etc.  But online you get a better, 
usually cheaper, selection.  Like Amazon.com, TigerDirect.com, 
NewEgg.com (but NewEgg charges a restocking fee for returns so I don't 
use them anymore).

Good luck,
Donk



On 3/23/2013 1:28 AM, PeterS wrote:
 Dear Friends - Can you help? Looking to upgrade some PC's I put together 
 awhile ago when ddr, ddr2  dual channel ddr2 was the latest memory 
 configuration. Would like to add video cards to upgrade? In the 512 to 1 gb 
 range if possible? Where might I be able to find a source? Also can dd3 cards 
 be used in the system? MB have PCIEX1  PCIEXP 16 slots. Hope this helps  
 Thank you very much for taking to time to assist with this matter! PS



 

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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-23 Thread Donk
Hmmm... not sure what's going on.  But the printer is on the correct 
network, and you want to get your laptop there too.
Go to Start Button, type Network And Sharing Center. Click the link 
called Connect to a network.  You should get a popup window showing 
any available wireless networks in your area.  The one your printer is 
on (the SSID from your router) should be listed.  Just double click it, 
and enter the WEP key.
That should do it.

Good luck,
Donk

On 3/23/2013 11:19 PM, Janice D wrote:
 Hi Donk,

 No it is not.  The ssid for the laptop says my name and the one for the
 printer is what is on the router.

 Now what do I do?

 Thank you.'
 Janice


 On Sat, Mar 23, 2013 at 2:16 AM, Donk d.knier...@verizon.net wrote:

 **


 To see what network your PC is on:
 Click the Start button. In the Search Programs and Files window type
 Network and Sharing Center. Then press Enter. Now you should see icons
 for your PC, the network name, and the Internet icon. The icon between
 your PC and the internet is your network's name (ssid).

 Is this the same network you saw and connected to when you had your
 printer hooked up with the usb cable during installation? It should be.

 Good luck,
 Donk


 On 3/22/2013 11:38 PM, Janice D wrote:
 Here is the message I got after going through all the steps:

 The printer was able to successfully connect to the wireless network
 using
 the wireless credentials provided. However, this computer is unable to
 communicate with the printer.

 Please verify that the printer is on the same network as this computer
 and
 try again.

 How do I check they are on the same network?

 Thank you guys for all your help,

 Janice


 On Fri, Mar 22, 2013 at 10:11 PM, Janice D jsd...@gmail.com wrote:

 Yes, I have windows 7 and I did put the wep key from the router in
 there.
 Still nothing. I'm going to try it again.

 Janice



 On Fri, Mar 22, 2013 at 10:04 PM, Donk d.knier...@verizon.net wrote:

 **

 You might be talking about your windows homegroup password? No, that's
 not your WEP. Look on your router... on the bottom or back of it there
 is a label that will say WEP KEY. Do you have Windows 7?
 Good luck,
 Donk


 On 3/22/2013 8:14 PM, Janice D wrote:
 It's the configuration where I think I'm getting messed up. I have a
 group
 password. Is that my wep?
 On Mar 22, 2013 7:09 PM, Donk d.knier...@verizon.net wrote:

 **

 Janice - here's a nice 3 minute video on how to connect your printer
 to
 the wireless network. They make it look super easy. :-)
 http://yhoo.it/Yx1yyh

 You haven't told us what version of windows you are using? Maybe the
 prob isn't with the network connection, but with your windows
 installation. What program are you using to try to print? Have you
 tried opening Wordpad (listed under your programs menu) and typing a
 quick test document to print?
 When you click the Print option in Wordpad is your printer listed
 there? Give it a try...

 Good luck,
 Donk



 [Non-text portions of this message have been removed]



 
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 --
 Thank you.

 Janice


   








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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-22 Thread Donk
Janice - here's a nice 3 minute video on how to connect your printer to 
the wireless network. They make it look super easy.  :-)
http://yhoo.it/Yx1yyh

You haven't told us what version of windows you are using?  Maybe the 
prob isn't with the network connection, but with your windows 
installation. What program are you using to try to print?  Have you 
tried opening Wordpad (listed under your programs menu) and typing a 
quick test document to print?
When you click the Print option in Wordpad is your printer listed 
there?  Give it a try...

Good luck,
Donk






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Re: [A-1-Computer_Tech] Trojan virus on pc

2013-03-21 Thread Donk
I don't think putting the Norton disk in will do anything.  What you 
should try is running a virus scan with Norton in safe mode.  If you 
start the system in Safe Mode it might be easier to start a scan. Just 
shut down the computer, then press the power button and keep rapidly 
tapping the F8 key until you come to the boot menu.  Choose Safe Mode 
and you will be taken to the safe mode desktop.  Open the Norton program 
and tell it to run a scan.  Might take a long time - 3 hours or more 
depending on your HD size, etc.

It sounds like your system is pretty seriously infected, and even 
running anti-virus scans might not be able to clean it.  Most systems 
sold these days have an easy, built-in way to erase the HD to totally 
get rid of any viruses, and restore the computer to the way it was the 
day you bought it.  It'll only take a few clicks and maybe 30 minutes.  
But... you will lose EVERYTHING you've added since the day you bought 
it.  You'll have to reinstall any programs you added since then, and 
your personal data will be gone.
If you post the manufacturer and model of the computer we can tell you 
if it's possible, and how to restore it to factory defaults.
Good luck,
Donk

On 3/21/2013 12:58 PM, Philomena Jones wrote:
 I have Norton but the screen is running constantly with garbage..If I put the 
 Norton disk in will it stop and hopefully a menu will appear to remove the 
 trojan virus...
 Phil

 [Non-text portions of this message have been removed]







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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-17 Thread Donk
Your router might have just lost the printer.  First thing to try would 
be to reboot your PC, the printer, and your wireless router. The router 
should have an on off switch.  Just switch it off, wait about 30 
seconds, then switch it back on.  It'll take a minute or two to 
reconnect to the WAN, then turn on your printer and see if the printer 
connects to the network again.
On your printer press the Setup button, then choose the network icon.  
You should see a list of all the wifi networks in your area. Choose 
yours and enter the SSID key to connect to it.

Most HP's have an option called Wireless Network Test somewhere in the 
menus on the little lcd screen on the printer.  Run this test and it 
will print the results and give you a clue to what the problem is.

Good luck,
Donk


On 3/16/2013 12:31 PM, JSD412 wrote:
 laserjet P1102w





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Re: [A-1-Computer_Tech] HP Wireless Printer will not print

2013-03-17 Thread Donk
Sorry, I have a similar looking printer but it's not laser and has a 
small screen.
I think to tell if your printer is recognized on the network you'll have 
to connect it to the laptop with the USB cable and basically re-install 
it.  Here are the instructions from the user manual:
Configure the network product
Use the Wireless Configuration utility
Use the Wireless Configuration utility to configure the product to print 
on a wireless network.
1.
Connect the wireless product to the computer through a USB cable.
2.
Click the
Start
button, and then click the
Programs
or
All Programs
menu item.
3.
Click the
HP
menu item, and then click the
HP LaserJet Professional P1100 Printer series
menu item.
4.
Click the
Wireless Configuration
menu item.
5.
Follow the onscreen instructions to configure the product to print on a 
wireless network.
Restore default wireless settings
1.
Turn the product off.
2.
Press and hold the wireless
button and the cancel
button, and then turn the product on.
3.
Hold the buttons until all the lights blink in unison, and then release 
the buttons.
View or change network settings
Use the embedded Web server to view
or change IP configuration settings.
1.
Print a configuration page, and locate the IP address.
?
If you are using IPv4, the IP address contains only digits. It has this 
format:
xxx.xxx.xxx.xxx
?
If you are using IPv6, the IP address is a hexadecimal combination of 
characters and digits. It
has a format similar to this:
:::::
2.
To open the embedded Web server, type the IP
address into the address line of a Web browser.
3.
Click the
Networking
tab to obtain network information. You can change settings as needed.

Good luck,
Donk


On 3/17/2013 6:33 PM, Janice D wrote:
 laserjet P1102w



[Non-text portions of this message have been removed]





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Re: [A-1-Computer_Tech] Yahoo not working properly

2013-03-07 Thread Donk
Great news!  I hope you got ALL the bugs.  Sometimes if a trojan escaped 
the virus scan it will start to bring in the malware again and 
eventually you start to have the problems again.  But... fingers crossed.
About the IE9 installation problem...  take a look at this Microsoft 
Knowledge Base article about installation problems:
http://support.microsoft.com/kb/2409098
The first thing is to make sure you've got Vista with Service Pack 2 
installed.  Start, right-click My Computer, click Properties.  You 
should see Vista listed as your operating system and you should also see 
Service Pack 2 if it is indeed installed.
Then check the other reasons MS says you might be having problems. You 
can get SP2 simply by updating your computer with all the MS updates.  
In control panel find the Windows Update section and tell it to load any 
pending updates you might have missed.  (I'm working from memory, 
haven't used Vista for a while so my instructions might be a little off).

Don

On 3/7/2013 11:31 AM, t wrote:
 Donk had to run security scan twice but it seems to be working properly now.  
 What I am not sure of how to do is install explorer 9, I downloaded the 
 upgrade but it tells me can not continue because there is another version 
 being used.  How do I delete all of explorer and still get on line.  I feel 
 stupid asking this I know it is easy. Thank you Teresa

 --- On Tue, 3/5/13, Donk d.knier...@verizon.net wrote:


 From: Donk d.knier...@verizon.net
 Subject: Re: [A-1-Computer_Tech] Yahoo not working properly
 To: A-1-Computer_Tech@yahoogroups.com
 Date: Tuesday, March 5, 2013, 8:33 PM







 Hi Teresa -
 From the description of your symptoms I have to tell you that a virus
 infection is very likely. Having your browser redirect you to pages
 other than the ones you want is a definite, classic, sign of an
 infection. I'm guessing that the pages it takes you to are maybe link
 farms (pages full of nothing but links), or maybe anti-virus software
 offers? At any rate, having your browser redirected is almost a sure
 sign of a virus or malware on your PC. And these things always get
 worse until eventually you won't be able to do anything on the computer.

 The first thing I would do is to backup any personal files - like
 pictures, music, documents, email, bookmarks, etc. that you wouldn't
 want to lose. Back them up onto a thumb drive, or external hard drive,
 or cloud site, etc. Whatever you have available. It's very rare that
 malware will jump onto a backup drive, so you should be ok backing them up.

 Next, I would reboot into Safe Mode and run a FULL scan with MS
 Security Essentials. Don't do the quick scan. The full scan can take
 hours - maybe 3 or 4 - but it will find things the quick scan will
 miss. To get into Safe Mode shut down, then press the power button and
 immediately start quickly tapping the F8 key till you see a boot menu.
 Choose Safe Menu and you'll be taken to the Safe Mode desktop. From
 here just click on the MS Security Essentials icon, and choose the FULL
 scan option. When it's done you'll get a report and can choose to clean
 the infections it finds. Then you can reboot into normal Windows and
 hopefully you'll be ok.
 But... in my experience with browser hijackers, you might not be able to
 clean the infections, and will have to reformat the hard drive to be
 100% sure you are clean. Luckily, most Toshiba models include a hidden
 hard drive partition that will let you restore the laptop to factory
 defaults in a matter of a few clicks and 15 or 20 minutes. Be aware
 that doing this will restore the laptop to the exact state it was the
 day you bought it out of the box. Any programs, or data, you've added
 since then will be gone forever. So, you'll have to re-install any
 programs you want that didn't come installed on the laptop.
 Doing this might seem drastic, but there are 2 wonderful benefits:
 1. any malware or viruses will be absolutely nuked and gone!
 2. any accumulated junk or garbage programs that have accumulated on the
 laptop over the years will be gone, and the machine will run like it did
 the day you got it shiny and new!

 But... let's hope that the virus scan will clean you up. If you have
 any questions... just repost.
 Good luck,
 Donk

 On 3/5/2013 9:05 AM, snowyowl5562 wrote:
 Toshiba Satelite L305
 Vista Home
 for the past few days maybe more
 my yahoo email does not want to work right. I have to refresh the page and 
 the delete and back to messages button works sometimes. Also the web page 
 frame is usually cark blue and now it is almost gray in color. I have run 3 
 virus scans and nothing was found even thogh I am having some problems with 
 search links going to websites not related to what I click on. I used 
 Microsoft security essentials and micrsft vrus scan. Don't know hat else to 
 do
 Thanks Teresa in FL



 

 If you have any questions or problems with any aspect of this site, please 
 feel

Re: [A-1-Computer_Tech] Yahoo not working properly

2013-03-05 Thread Donk
Hi Teresa -
 From the description of your symptoms I have to tell you that a virus 
infection is very likely.  Having your browser redirect you to pages 
other than the ones you want is a definite, classic, sign of an 
infection.  I'm guessing that the pages it takes you to are maybe link 
farms (pages full of nothing but links), or maybe anti-virus software 
offers?  At any rate, having your browser redirected is almost a sure 
sign of a virus or malware on your PC.  And these things always get 
worse until eventually you won't be able to do anything on the computer.

The first thing I would do is to backup any personal files - like 
pictures, music, documents, email, bookmarks, etc. that you wouldn't 
want to lose. Back them up onto a thumb drive, or external hard drive, 
or cloud site, etc.  Whatever you have available.  It's very rare that 
malware will jump onto a backup drive, so you should be ok backing them up.

Next, I would reboot into Safe Mode and run a FULL scan with MS 
Security Essentials.  Don't do the quick scan.  The full scan can take 
hours - maybe 3 or 4 - but it will find things the quick scan will 
miss.  To get into Safe Mode shut down, then press the power button and 
immediately start quickly tapping the F8 key till you see a boot menu.  
Choose Safe Menu and you'll be taken to the Safe Mode desktop.  From 
here just click on the MS Security Essentials icon, and choose the FULL 
scan option.  When it's done you'll get a report and can choose to clean 
the infections it finds.  Then you can reboot into normal Windows and 
hopefully you'll be ok.
But... in my experience with browser hijackers, you might not be able to 
clean the infections, and will have to reformat the hard drive to be 
100% sure you are clean.  Luckily, most Toshiba models include a hidden 
hard drive partition that will let you restore the laptop to factory 
defaults in a matter of a few clicks and 15 or 20 minutes.  Be aware 
that doing this will restore the laptop to the exact state it was the 
day you bought it out of the box.  Any programs, or data, you've added 
since then will be gone forever. So, you'll have to re-install any 
programs you want that didn't come installed on the laptop.
Doing this might seem drastic, but there are 2 wonderful benefits:
1. any malware or viruses will be absolutely nuked and gone!
2. any accumulated junk or garbage programs that have accumulated on the 
laptop over the years will be gone, and the machine will run like it did 
the day you got it shiny and new!

But... let's hope that the virus scan will clean you up.  If you have 
any questions... just repost.
Good luck,
Donk


On 3/5/2013 9:05 AM, snowyowl5562 wrote:
 Toshiba Satelite L305
 Vista Home
 for the past few days maybe more
 my yahoo email does not want to work right. I have to refresh the page and 
 the delete and back to messages button works sometimes.  Also the web page 
 frame is usually cark blue and now it is almost gray in color.  I have run 3 
 virus scans and nothing was found even thogh I am having some problems with 
 search links going to websites not related to what I click on.  I used 
 Microsoft security essentials and micrsft vrus scan.  Don't know hat else to 
 do
 Thanks Teresa in FL



 

 If you have any questions or problems with any aspect of this site, please 
 feel free to contact me directly bi...@optonline.net Please do not post 
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Re: [A-1-Computer_Tech] Re: eMachines D3123 recovery partition

2013-02-24 Thread Donk
Your only option might be to ask EM for a factory recover disk.  I dunno 
if they'll charge you - prob will.
Sorry - I just noticed the link I sent for the Ebay disk was drivers 
only - won't recover the OS.
But if you look at your manual (available on the EM support site), it 
says that a disk is required to access the recovery partition.

Good luck,
Donk

On 2/24/2013 11:32 AM, a4f4ah64 wrote:
 Not really a fix as I discovered most of the 1.7 GB is under a folder that 
 has the name APPS so the remaining space is not enough for windows. There 
 is /i386 folder but not much is in it.
 Maybe someday someone will figure how to make this eMachines recovery 
 partition act normal and do a disc-to-disc recovery like just about every 
 computer is now on the planet.

 --- In A-1-Computer_Tech@yahoogroups.com, a4f4ah64 a4f4ah64@... wrote:
 I may have found a fix at
 ftp://ftp.senecadata.com/Support/PC%20Angel/WinXP%20Application%20Recovery/
 In the instructions it shows an image of the same menu folder.

 --- In A-1-Computer_Tech@yahoogroups.com, Donk d.knieriem@ wrote:
 I can't explain why... but apparently Emachines wanted to require you to
 insert their recover CD in order to restore from the recovery
 partition.  I doubt you'll have any luck hacking the partition - might
 be compressed with proprietary software (but that wouldn't explain the
 huge size, heh).
 Anyway, you can check ebay for a restore CD.  Here's one I found that
 might be worth a try - only $5 with free shipping:
 http://bit.ly/13314Gz

 Good luck,
 Donk

 On 2/18/2013 10:17 PM, a4f4ah64 wrote:
 eMachines D3123



 

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Re: [A-1-Computer_Tech] Need help downloading and opening some files from this web site.

2013-02-22 Thread Donk
The unzip utility is built-in, so you can't find it to open it. When you 
right-click on your .zip file you should see extract all option in the 
pop up menu. If you don't see that option somehow the .zip file 
association has gotten lost.
There is a file that will fix this.  It's a tiny file that will 
re-register the .zip file association in Vista.  I'll try to attach the 
file to this email - but I'm not sure Yahoo Groups will allow 
attachments.  If not I can send it to your personal address if you 
want... snowyowl5...@yahoo.com ?
Don't double click the file.  To run it you should right-click it and 
choose MERGE from the popup menu.
Hopefully this will work.

Good luck,
Donk

On 2/22/2013 10:05 AM, t wrote:
 Hi Donk fjor some reason I can't find the unzip program in my vista any ideas 
 on how to find it or replace it?
 Thanks Teresa

 --- On Thu, 2/21/13, Donk d.knier...@verizon.net wrote:


 From: Donk d.knier...@verizon.net
 Subject: Re: [A-1-Computer_Tech] Need help downloading and opening some files 
 from this web site.
 To: A-1-Computer_Tech@yahoogroups.com
 Date: Thursday, February 21, 2013, 10:27 PM







 Hi -
 Yes, the file you download is in .zip format, meaning that it is
 compressed. Acrobat can't open a .zip file so you'll have to un-zip the
 file first. Vista has a built-in utility to unzip files:
 Try downloading the file and then right-clicking it. From the popup
 menu choose extract all. Then just follow the directions. A folder
 called PatchworkPouffeDiags will be created in the same folder that you
 downloaded the .zip file to. A .pdf file called
 PatchworkPouffeDiags.pdf will be created. Double-click this file to open
 it in Acrobat.
 That should do it.

 Good luck,
 Donk

 On 2/21/2013 10:49 AM, snowyowl5562 wrote:
 http://www.crafts-beautiful.com/index.php/forums/viewthread/37926/?utm_s\
 ource=sewnewsletterutm_medium=201303utm_campaign=monthly
 http://www.crafts-beautiful.com/index.php/forums/viewthread/37926/?utm_\
 source=sewnewsletterutm_medium=201303utm_campaign=monthly



 I don't know if it is age or medications I have to take but I know it is
 a simple thing. I am trying to open the Patchwork Pouffe pattern under
 Templates and Motifs
 It downloads and then Adobe Acrobat tries to open it, and it is not
 supported.

 Running Vista on Toshiba satellite L305. I think I need the winzip file
 but Idon't seem to have it.

 Thank you

 Teresa in FL



 [Non-text portions of this message have been removed]









 [Non-text portions of this message have been removed]



 

 If you have any questions or problems with any aspect of this site, please 
 feel free to contact me directly bi...@optonline.net Please do not post 
 personal issues directly to the group.

 To unsubscribe from this list, send an email to 
 a-1-computer_tech-unsubscr...@yahoogroups.com

 Thank you for using A-1 Computer TechYahoo! Groups Links






  --

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\.zip]
PerceivedType=compressed
Content Type=application/x-zip-compressed
@=CompressedFolder

[HKEY_CLASSES_ROOT\.zip\CompressedFolder]

[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.zip\UserChoice]

[HKEY_CLASSES_ROOT\.zip\CompressedFolder\ShellNew]
Data=hex:50,4b,05,06,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00
ItemName=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,\
  6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,\
  00,7a,00,69,00,70,00,66,00,6c,00,64,00,72,00,2e,00,64,00,6c,00,6c,00,2c,00,\
  2d,00,31,00,30,00,31,00,39,00,34,00,00,00

[HKEY_CLASSES_ROOT\.zip\OpenWithProgids]
CompressedFolder=

[HKEY_CLASSES_ROOT\.zip\PersistentHandler]
@={098f2470-bae0-11cd-b579-08002b30bfeb}

[HKEY_CLASSES_ROOT\CompressedFolder]
@=Compressed (zipped) Folder
FriendlyTypeName=hex(2):40,00,25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,\
  00,6f,00,6f,00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,\
  32,00,5c,00,7a,00,69,00,70,00,66,00,6c,00,64,00,72,00,2e,00,64,00,6c,00,6c,\
  00,2c,00,2d,00,31,00,30,00,31,00,39,00,35,00,00,00

[HKEY_CLASSES_ROOT\CompressedFolder\CLSID]
@={E88DCCE0-B7B3-11d1-A9F0-00AA0060FA31}

[HKEY_CLASSES_ROOT\CompressedFolder\DefaultIcon]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
  00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,7a,00,69,00,\
  70,00,66,00,6c,00,64,00,72,00,2e,00,64,00,6c,00,6c,00,00,00

[HKEY_CLASSES_ROOT\CompressedFolder\shell]
@=none

[HKEY_CLASSES_ROOT\CompressedFolder\shell\find]
SuppressionPolicy=dword:0080

[HKEY_CLASSES_ROOT\CompressedFolder\shell\find\command]
@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\
  00,5c,00,45,00,78,00,70,00,6c,00,6f,00,72,00,65,00,72,00,2e,00,65,00,78,00,\
  65,00,00,00

[HKEY_CLASSES_ROOT\CompressedFolder\shell\find\ddeexec]
@=[FindFolder(\%l\, %I)]

[HKEY_CLASSES_ROOT\CompressedFolder

Re: [A-1-Computer_Tech] Need help downloading and opening some files from this web site.

2013-02-22 Thread Donk
You're welcome Teresa!


On 2/22/2013 8:30 PM, t wrote:
 Donk you are great.  It all worked perfectly.  Thank you once again
 Teresa

 --- On Fri, 2/22/13, t snowyowl5...@yahoo.com wrote:


 From: t snowyowl5...@yahoo.com
 Subject: Re: [A-1-Computer_Tech] Need help downloading and opening some files 
 from this web site.
 To: A-1-Computer_Tech@yahoogroups.com
 Date: Friday, February 22, 2013, 10:05 AM







 Hi Donk fjor some reason I can't find the unzip program in my vista any ideas 
 on how to find it or replace it?
 Thanks Teresa

 --- On Thu, 2/21/13, Donk d.knier...@verizon.net wrote:

 From: Donk d.knier...@verizon.net
 Subject: Re: [A-1-Computer_Tech] Need help downloading and opening some files 
 from this web site.
 To: A-1-Computer_Tech@yahoogroups.com
 Date: Thursday, February 21, 2013, 10:27 PM



 Hi -
 Yes, the file you download is in .zip format, meaning that it is
 compressed. Acrobat can't open a .zip file so you'll have to un-zip the
 file first. Vista has a built-in utility to unzip files:
 Try downloading the file and then right-clicking it. From the popup
 menu choose extract all. Then just follow the directions. A folder
 called PatchworkPouffeDiags will be created in the same folder that you
 downloaded the .zip file to. A .pdf file called
 PatchworkPouffeDiags.pdf will be created. Double-click this file to open
 it in Acrobat.
 That should do it.

 Good luck,
 Donk

 On 2/21/2013 10:49 AM, snowyowl5562 wrote:
 http://www.crafts-beautiful.com/index.php/forums/viewthread/37926/?utm_s\
 ource=sewnewsletterutm_medium=201303utm_campaign=monthly
 http://www.crafts-beautiful.com/index.php/forums/viewthread/37926/?utm_\
 source=sewnewsletterutm_medium=201303utm_campaign=monthly



 I don't know if it is age or medications I have to take but I know it is
 a simple thing. I am trying to open the Patchwork Pouffe pattern under
 Templates and Motifs
 It downloads and then Adobe Acrobat tries to open it, and it is not
 supported.

 Running Vista on Toshiba satellite L305. I think I need the winzip file
 but Idon't seem to have it.

 Thank you

 Teresa in FL



 [Non-text portions of this message have been removed]


 [Non-text portions of this message have been removed]








 [Non-text portions of this message have been removed]



 

 If you have any questions or problems with any aspect of this site, please 
 feel free to contact me directly bi...@optonline.net Please do not post 
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Re: [A-1-Computer_Tech] Need help downloading and opening some files from this web site.

2013-02-21 Thread Donk
Hi -
Yes, the file you download is in .zip format, meaning that it is 
compressed.  Acrobat can't open a .zip file so you'll have to un-zip the 
file first.  Vista has a built-in utility to unzip files:
Try downloading the file and then right-clicking it.  From the popup 
menu choose extract all.  Then just follow the directions. A folder 
called PatchworkPouffeDiags will be created in the same folder that you 
downloaded the .zip file to.  A .pdf file called 
PatchworkPouffeDiags.pdf will be created. Double-click this file to open 
it in Acrobat.
That should do it.

Good luck,
Donk

On 2/21/2013 10:49 AM, snowyowl5562 wrote:
 http://www.crafts-beautiful.com/index.php/forums/viewthread/37926/?utm_s\
 ource=sewnewsletterutm_medium=201303utm_campaign=monthly
 http://www.crafts-beautiful.com/index.php/forums/viewthread/37926/?utm_\
 source=sewnewsletterutm_medium=201303utm_campaign=monthly



 I don't know if it is age or medications I have to take but I know it is
 a simple thing.  I am trying to open the Patchwork Pouffe pattern under
 Templates and Motifs
 It downloads and then Adobe Acrobat tries to open it, and it is not
 supported.

 Running Vista on Toshiba satellite L305. I think I need the winzip file
 but Idon't seem to have it.

 Thank you

 Teresa in FL



 [Non-text portions of this message have been removed]







If you have any questions or problems with any aspect of this site, please feel 
free to contact me directly bi...@optonline.net Please do not post personal 
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Re: [A-1-Computer_Tech] eMachines D3123 recovery partition

2013-02-19 Thread Donk
I can't explain why... but apparently Emachines wanted to require you to 
insert their recover CD in order to restore from the recovery 
partition.  I doubt you'll have any luck hacking the partition - might 
be compressed with proprietary software (but that wouldn't explain the 
huge size, heh).
Anyway, you can check ebay for a restore CD.  Here's one I found that 
might be worth a try - only $5 with free shipping:
http://bit.ly/13314Gz

Good luck,
Donk

On 2/18/2013 10:17 PM, a4f4ah64 wrote:
 eMachines D3123





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Re: [A-1-Computer_Tech] What is AC technology

2013-02-14 Thread Donk
Wireless AC is the next generation of wi-fi protocols.  802.11n is now 
the latest available and any new router you buy will support it.  Before 
that it was 802.11g, then 802.11b, etc.   But 802.11ac routers are 
starting to hit the market.  I dunno much about the ac standard except 
that it is faster than n, with a longer range, and operates on the 5GHz 
band instead of the 2.4GHz band that most current routers use.
I think what all this means is that the ac routers will be able to 
handle streaming in your home (like movies, music, etc) to many devices 
better (like phones, tablets, pc's, TV's etc.).  And it will have a 
longer range if you have a big house.  Also, since most routers, phones, 
and other appliances now use 2.4GHz band, there'll be less chance of 
interference with your (or your neighbor's) appliances since the 5GHz 
band is lots less crowded.

But, to take advantage you'll have to wait for devices that are 
compatible with the AC standard.  Some smart TV's are now coming out 
that use it.  It'll be quite a while before most devices support it.  
IMHO, upgrading to a AC router right now is a waste of time and money.  
Eventually, it will be standard on any router or device you buy.  Might 
as well wait.

Good luck,
Donk

On 2/13/2013 10:46 PM, Cindi Wass wrote:
 I am reading ads for AC technology, ultimate wifi coverage, 3X faster, next 
 generation wi-fi, it says. What is it, and how is it used?

 [Non-text portions of this message have been removed]








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Re: [A-1-Computer_Tech] disk imaging?

2013-01-21 Thread Donk
Acronis True Image is a full featured program that'll clone your drive 
and MUCH more (it's not free).  But before I got Acronis I used to use 
the free cloning apps supplied by the maker of what ever hard drive I 
was trying to clone.  Not sure if they still do it, but go to the 
support site of one of the manufacturers of a drive you are working with 
and see if they still offer download of a cloning app.  These always 
worked great for me.
Seagate's app is called Seatools
Western Digital offers a proprietary free version of Acronis (I assume 
it'll only work if one of the drives is WD.)
Etc., etc.
Good luck,
Donk

On 1/21/2013 5:03 PM, ger_ila wrote:
 Can anyone suggest or recommend the best way to image/clone a hdd?
 I want to get an image of a disk with nothing more on it than the OS and it 
 must be bootable, all for reasons too boring and not really relevant. I've 
 been looking at xxclone but just wondering if a recommendation by experience 
 might save some time.



 

 If you have any questions or problems with any aspect of this site, please 
 feel free to contact me directly bi...@optonline.net Please do not post 
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Re: [A-1-Computer_Tech] GMail refuses to delete my messages

2013-01-11 Thread Donk
Wow, so you are in Joplin, MO?  Hope you weren't affected by the 
tornadoes last year - that looked horrible.
Once you get in range of Cable One you'll have broadband and be much, 
much, much happier.  :-)

I don't see why, if you stay connected after TB downloads your mail, the 
mail wouldn't be deleted from gmail's server.  Have you called your ISP 
and asked them about it?  And also complained about rain affecting your 
service?  I would think the onus is on THEM to be sure you have good 
service and are a happy customer.  Just sayin'

Good luck,
Donk


On 1/10/2013 7:57 AM, Theresa Ramseyer wrote:
 Thanks Donk,

 That's probably it or a good part of it. I get frustrated with these
 connections sometimes.  We have 2 lines that I can use, but one's our
 main landline.  Weather really affects it, especially rain.  Guess
 what's coming? Several years ago there was a movement to get all the
 phone lines here buried, but nothing ever came of it.

 I would love to move up to Earthlink's lowest high speed, but would
 lose it when we finish moving.  For some reason, Earthlink has decided
 to not return high speed to Joplin after the tornado, probably because
 we'll be only a few blocks from Cable One.

 I hope the lines are better soon.

 Theresa

 On 1/9/13, Donk d.knier...@verizon.net wrote:
 Since you say that sometimes the emails are deleted from gmail, I'm
 guessing that your dialup speed might have something to do with the
 problem - not a setting.  Try staying online a while after the messages
 are downloaded so TB has a chance to confirm to gmail that the messages
 have been received (don't log off right away).
 Also, in the TB options settings there is an option to leave messages
 on the server.  So you can try un-checking that.

 

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Re: [A-1-Computer_Tech] Problem with a mahjong game not working on dell laptop windows 8

2013-01-08 Thread Donk
Hello - well, first of all the game was written before Win8, and your 
friend's Dell is likely a 64bit (instead of 32bit) computer, so there's 
a chance the game simply is not supported under Windows 8.
But try running it in Compatibility Mode for Windows 7 or XP.  The game 
probably created a desktop shortcut which you click to run it? If so, 
right-click on that shortcut and you'll get a popup menu. Click the 
Compatibility tab, and then check the box to run the program in a mode 
for Windows XP.  Click OK to go back to the desktop and give it a try.  
If it still won't run, try a couple different compatibility modes (Win8, 
WinXP SP2, etc.).  Hopefully one of them will work.
If you don't have a shortcut on the desktop, repost for instructions on 
how to create one.

Good luck,
Donk

On 1/7/2013 12:06 PM, snowyowl5562 wrote:
 the game is Hoyle Majong.  I installed into a friends computer and it calls 
 for the disk to be in the drive to work but the game just doesn't play.  It 
 is 2010 software has windows 7 and xp on the label
 Any idea what I can do
 Thank you
 Teresa









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Re: [A-1-Computer_Tech] Servads.com n' Domains.A

2013-01-08 Thread Donk
I assume you've tried running most of the free anti-virus apps. Have you 
run Malwarebytes?  It's free and is good.  Best to run these in Safe 
Mode when possible.
If you are at all computer savvy you might consider just reformatting or 
restoring the pc to factory defaults (if possible). You should still be 
able to back up your stuff safely.  I don't think Servads will jump onto 
your backup drive, and I can't find much about Domains.A, but most 
current viruses/malware won't hop onto other drives.  But of course only 
back up personal data - not the entire operating system.

I've had a little luck sometimes by pressing Ctrl/Alt/Delete and 
clicking the Processes tab.  Look at all the running processes and 
google each one to see if it is legit.  If not, disable it.  You can 
spend HOURS doing stuff like that - and still not get the pc clean. 
That's why a restore might be the best option.

Good luck,
Donk


On 1/8/2013 3:16 AM, Chris Range wrote:
 I have been trying to get rid of these two viruses, without any luck.  A
 lot of the programs suggested to get rid of them, require purchasing the
 program, or the program didn't work.  There has got to be something
 simpler than that.

 Any help would be greatly appreciated.

 Christopher


 

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